Women Readers QUE LEEN - A Production of - Entre Editores
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QUE LEEN Women Readers A Production of
WOMEN READERS IN ARGENTINA A production of Entre Editores, carried out by Trini Vergara with Lucila Quintana, during February and March 2019 in Argentina. CONTENTS INTRODUCTION AND METHODOLOGY 1. PART ONE: GENERAL ANALYSIS 1.1. Women Readers’ Age 1.2. Where do They Live? 1.3. How Much do They Read Per Month? 1.4. Their Suggested Retail Price 1.5. Printed, Audio, E-books 1.6. When do They Read? 1.7. Their Favourite Genres 1.8. Consumer Habits Analysis 1.8.1. Who Recommends Their Readings? 1.8.2 Their Searching Process 1.8.3. Where do They Buy Their Printed Books? 1.8.4. Online Shopping and Shipping Preferences 1.8.5. Do they Buy Books to Give as Presents? 2. PART TWO: AGE ANALYSIS 2.1. Age Groups 2.2. Favourite Genres According to Age 2.3. How Much do They Read Per Month and Age? 2.4. Who Recommends Them Books in Each Age Group? 2.5. When Do They Read According to Age? 2.6. Suggested Price for Books According to Age 3. APPENDIX: FEATURED COMMENTS •2
QUE LEEN INTRODUCTION AND METHODOLOGY Consumer data show that most buyers of any product independent and chains, through their own social media or service are female, whether those are cars, insurance and data bases. That’s how we gathered over 5,000 services, clothing (for her and for others), or books. responses from around the country. Hence, the data has There are official statistics on cultural and entertainment enormous representativeness and the results are solid consumption, periodically published, that show rates and statistically reliable. and data, in general, analyzed --among other criteria- by gender and age. The Women Readers´ survey focuses on the questions that publishers would ask their book´s readers, because What is missing in our country are statistics and analysis they are their final consumers. within the universe of women readers (meaning, all the participants are self-declared readers), from the point This report it’s divided in two parts. In the first one we of view of the publishers. This is the main goal of this show the answers to the general questions in simple and research: describe or at least get a better understanding easily understandable graphics. In the second part, we of this specific reading universe. present a deeper data analysis, with an age segmentation. These age groups have been divided according to typical Every woman in this study is a reader, all of them of publishers needs and to how they build their lists, even legal age, starting at age 18 (adolescents and children though the boundaries are not always clear. girls are not included). The survey was conducted in Argentina during the months of February and March 2019 with digital tools and it was spread out through the social, personal and professional networks of the Entre Editores´ organization. In addition, we had the collaboration of the main bookstores of the country, both •3
QUE LEEN KEY FINDINGS One of the key findings that we will present is the ambiguous Argentines are very sophisticated readers. A 56% of women role of bookstores today. Although booksellers are not the prefer to read literary fiction by National, Latin American or main recommenders, bookstores still remain as the favourite International authors. A second favourite genre is romance, shopping place. Women find their future readings and boots followed by the rest of the popular genres (thrillers, history, find in Google, they read blogs and follow authors in social etc), as it is described in the next graphics (see point 1.7). This media, but the 75 % doesn’t wait to ask the booksellers for preference for quality literature shows a very interesting reader recommendations. At the same time, a majority of them universe. It probably does not match the bestseller lists but it (57%) go directly to the store when they want to buy a book. has a “Long tail” behaviour, in which most readers opt for their Meanwhile, a 43% buy online (see shopping and shipping very personal and selective tastes. Remember that this data details at 1.8). E-commerce grows in every brand and product reflect reading - not buying- habits: it’s about knowing what in Argentina, and this applies to books as well. they prefer to read (either a borrowed or a book). Regarding the economic context, today we observe a huge In the second part of our analysis, where we studied our distortion between the market prices and the amount of readers according to their age, we found other interesting data. money that women expect to pay for a novel of 350-400 The younger readers (18 to 25 y/o) are the most voracious, pages. On average, women wanted to pay ARS 485 for a book and the sophisticated readers tend to concentrate in two with the characteristics described before, when that precise different age segments: those on their first autonomy stage kind of book was priced at ARS 670 in the bookstores, both at (26 to 35 y/o) or at their middle age and over (over 45 y/o). the time of our survey. (Source: Cúspide and Yenny El Ateneo Regarding recommendations and buying processes, although book chains). Note: Argentina has a fixed retail price system for the younger readers obviously search online for new books, the book market. We believe this gap between price perception the older ones (over 60%) also have this habit now, leaving the and reality has two components: inflation, that distorts relative bookseller´s recommendation as the least important one. prices, but also the digital revolution we all live in, that leads us to systematically compare traditional goods and services with The survey has allowed us to get a better understanding of the their new digital, less expensive, version. So everything we see women readers universe. We add a short appendix with some in brick & mortar stores may feel expensive in our minds now. of the “optional comments” we received, that give us a direct insight on their thoughts and experience, like the importance of Argentine women read at all ages, as we verify when checking reading in their lives, or how they regret not being able to have it with our age segmentation -students, first autonomous an easy access to books. This dimension is perhaps the most stage, development stage and middle age and over, the habit important one for our book industry. Women read all sorts of is almost homogeneous. They are mainly night readers (60 %) genres, and whenever they can. The bookstores remain their and they also read more on weekends and holidays, as one favourite buying place and printed books are still the chosen could expect. ones. It is our wish that this survey and analysis become an starting point to enhance the reading habits -and possibilities-- of women, and each of their social environments. •4
QUE LEEN 1. PART ONE: GENERAL ANALYSIS 1.1. Women Readers’ Age The majority of readers are 26 to 35 years old. We assume they are in their first autonomous stage and are building their clear preferences. It’s possible that they haven’t been mothers yet, and therefore they have more time on their own. In any case, the data shows us that women read in every stage of their lives. 18 to 25 y/o 26 to 35 y/o 19.9% 28.8% Over 46 y/o 36 to 45 y/o 27.5% 23.8% 1.2. Where do They Live? Number of women surveyed by province As with any other consumer data, most buyers live in or around Jujuy Chaco big city centers: Ciudad Autónoma de Buenos Aires/Buenos Salta 8 55 62 Formosa Aires City and Provincia de Buenos Aires or in highly populated La Rioja 4 5 Misiones Tucumán 8 cities such as Cordoba, Rosario, Santa Fe and Tucuman. In Santiago 145 del Estero Catamarca 32 Corrientes 7 58 the rest of the country the information we gathered is directly San Juan Cordoba Santa Fe 198 59 519 Entre Rios proportional to the amount of active bookstores in each place. San 75 Rosario Luis 421 Mendoza 43 CABA 133 933 Bs. As. La Pampa 1625 10 GBA Neuquen Chubut 57 395 2.2% Resto Rio Negro 10.7% 28 Mendoza 2.6% Chubut Tucuman Bs As 109 2.9% 32.4% Santa Fe 3.9% Santa Cruz 16 Rosario GBA Abroad 82 8.4% 7.9% Cordoba CABA 10.4% 18.6% Tierra del Fuego 13 •5
QUE LEEN PART ONE 1.3. How Much do They Read Per Month? Most readers respond 1 to 2 books per month, which means at least 12 books per year. It is a high average if we take into account international metrics, and shows a strong reading habit among women readers in Argentina. It is important to study the simultaneous decrease in production and in sales in this country, monitoring the evolution of the market. Women readers are borrowing more than buying, (public libraries or personal networks) because their reading habits remain high. How much do they Less than 1 book read each month? 13.4% 1 book 31.4% 5 books 6.3% 4 books 6.5% 3 books 2 books 13.5% 28.9% 1.4. Their Suggested Retail Price The survey was conducted between February and March of 2019. At the time the average price of a printed book for a novel of 350-400 pages was around ARS 670 (source: Cúspide and Yenny-El Ateneo bookstore chains). Most of the readers (53.6%) answered that the price for the mentioned book should be “between 300 and 499”. Taking into account only this rank of price, the average that most women would pay was ARS 400. The gap between the real price and the suggested one was over 50%, even though some of the discrepancy can be explained by the inflationary adjustments, the unsatisfied demand of the readers still remain. Most women consider books are too expensive. 3000 Suggested 53.6% price of 2680 a novel 2000 32.98% 1649 1000 7% 1.28% 5.14% 350 64 257 0 ARS 300 ARS 500 ARS 700 Price - ARS 300 + ARS 900 to ARS 499 to ARS 699 to ARS 899 •6
QUE LEEN PART ONE 1.5. Printed, Audio, E-books Audio E-book 2.2% There are two important findings: the 11.6% growth of the e-book (until 2 years ago, the data showed that it was less than 3% of the market) that reaches a 11.6%; and the steadily growing market for audiobooks that already reached a Printed 86.2% 2.2% among women —a year ago it was less than 1% in the general surveys. 1.6. When do They Read? When asked about the time of the day for reading, women respond “at night” (almost 60%), when all the work and activities are over, and they find that personal time necessary to read. We can also note that “Anytime” is the response of 18.7% of women, quite a big proportion —those are intense readers. In the second graphic, when asked about “reading occasions”, we can see that holidays are the most favourable time to read as it is expected, followed by weekends. Although “Before Bedtime” (either on weekdays, weekends or holidays) still remains as the favourite reading time for most women. At what time do you read? Anytime 18.7% Morning 5.5% Night Afternoon 59.0% 16.8% When do you read? On Transports Weekends 9.6% 23.7% Waiting Rooms 13.2% Before Bedtime Holidays 23.6% 29.9% •7
QUE LEEN PART ONE 1.7. Their Favourites Genres Argentine women are sophisticated readers. Over 50% chose Literary Fiction as one of their favourites, both by Spanish original and translated authors. Romance is as popular as quality literature, and its followed by History (Fiction and Non Fiction, as we posed the question), Thrillers, Fantasy, Science Fiction, Self Help and General Non Fiction. The last two genres were quite popular a few years ago, but they have lost some of that popularity. We would like to note that the survey included more genres (poetry, theatre, graphic novels, cookbooks, religious, etc.): those results are not shown here because they were too atomized (few for each of a big variety, as a Long Tail effect). 3000 2665 2615 2603 2000 2172 2008 1835 1000 903 897 890 241 0 ry rs ss p io n y ce i n n iF as el ct te Fi al io to io le ry ed ne an H on r Sc Fi rit ct ct ril nt is n N ne ra at si m lf ry W H Th Fi Fa Ge te sl Bu Se Ro ra h Li ran te is Li an T Sp •8
QUE LEEN PART ONE 1.8. Consumer Habits Analysis 1.8.1. Who Recommends Their Readings? One of the key findings is that most people do not seek the bookseller as a source of recommendations. Respondents genreally do a Google search and read recommendation websites, such as “Goodreads”, “La gente anda leyendo”, “Eterna Cadencia” or “Epic Reads”, and they also read blogs. A 75% of the time, women search for their next reading with some digital tool. This means that a 25% of readers use the recommendation of a “real” person, like a bookseller, friend or family. Note: in a future survey we will investigate the relationship between reading habits of books versus media reading, news media, magazines and other media platforms. This is why book or culture sections of newspapers or other media were not included as a possible response. 2500 2426 2284 2000 2160 1840 1798 1500 1000 1039 500 0 Google search Recommendation Follow the author Recomendation Blogs Recommendation websites on social media by friends or family by bookseller 1.8.2. Their Searching Process When asked about their searching process, over 50% said that they go directly to a bookstore to “see what’s new”, even if they don’t look for a specific book. Another significant finding is that already a 13.4% searches and buys books online. In short, in Argentina, the 86.6% of women still buy in brick and mortar bookstores, but e-commerce is already at 13.4%, following the growth of this habit in all consumer tendencies. I search information and buy books online 13.4% I search I go directly information to the bookstore online and afterwards go to 51.3% the bookstore 35.3% •9
QUE LEEN PART ONE 1.8.3. Where do They Buy Their Printed Books? To complete the scenario, we see that, still today, a 57% of readers buy their books at the bookstore. They also chose “Mercado Libre” (the biggest online marketplace in Argentina and Latin America) as their preferred website when they buying online, even more than other online bookstores and the publisher’s website. Book Depository Google Search 4.4% 2.0% Online Bookstore 12.9% Amazon 4.0% Publisher website 4.4% Bookstore 57.0% Mercado Libre 15.3% 1.8.4. Online Shopping and Shipping Preferences Saving money is a key point for Argentine women. While in other markets delivery time is a decisive factor, in Argentina high logistics costs, on top of an ongoing economic crisis make a fast shipping less important than the money spent. When they can choose, women prefer to wait some time, instead of having to pay for the delivery. Fast, even if I have to pay the shipping 12.8% Free shipping if I have to wait some time 87.2% • 10
QUE LEEN PART ONE 1.8.5. Do they Buy Books to Give as Presents? In accordance to reading habits of Argentine women, their friends and family also tend to read. Even when the books´ prices are considered high, they are still a good choice for a gift. That wouldn’t be possible without the buyer being a reader, able to choose a book on the first place, and second, that she has a milieu of friends and family readers, whom she knows will cherish and be grateful for her present. Do they buy books to give as presents? No 10.7% Yes 89.3% Habits of giving books as gifts and presents I frecuently give books as presents and usually spend more money on gifts than on myself I seldom give 10.6% books as gifts 7.1% For Birthday and Holiday Season 82.3% • 11
QUE LEEN PART TWO 2. PART TWO: AGE ANALYSIS 2.1. Age Groups In this analysis we have divided the readers into four age segments, each of them defined according to the successive stages of adulthood. This is a conceptual, not sociological division, useful for the present survey. In other words, the criterion adopted here is close to that used by publishers when building their lists. 18 - 25 y/o Students 26 - 35 y/o First Autonomous Stage 36 - 45 y/o Personal and/or Professional Development Over 46 y/o Maturity The first age group goes from 18 to 25 years old, and we call it “Students”, meaning either college or university students, along with women who want to expand their knowledge with professional education, relevant to their present or future carreer. The second segment goes from 26 to 35 years old, and we call it “First Autonomous Stage”. It intends to define women who are starting a new path in their lives economically independent of their families, living alone or with a partner or friend. The third age group is from 36 to 45 years old and it represents a stage of “Personal and/or Professional Development”. Their responsibilities grow, specially if they have children, and their free time diminishes (along with their reading time). Finally, starting at 46 years old, we call it “Maturity”, a phase in which their experience give women more time for their own needs, including more the time to read. • 12
QUE LEEN PART TWO 2.2. Favourite Genres According to Age Some genres know no age difference, like Romance. Others have clear age-preference, like Self Help (preferred by older readers, over 36 years old) or Fantasy and Science Fiction (favourites among younger readers, mainly in their early twenties). However, a notable finding is that one of the most popular genre is Literary Fiction, either original Spanish authors (from Argentina, Spain or Latin America), or translated from other languages. Literary fiction is mostly read by two different age groups: over 46 and young women in their first autonomous stage, from 26 to 35. In the chart below we can see each genre and how often they are chosen by women in the different age groups. Below this, in the following charts we focus on each segment, to look at their preferences in detail. 18 to 25 y/o 26 to 35 y/o 36 to 45 y/o 46 y/o and over 1000 750 500 250 0 ce io n s n rs p y n y ct te i es io as el Fi al ry ed r io iF le an to Fi rit ct fH on r ct n n ril nt ra at N ene Sc is m si Fi ry W Th Fa te sl H l Ro Bu Se Li an G ra h te is Tr Li an Sp • 13
QUE LEEN PART TWO Favourite genres: 18 to 25 y/o Self Help General Non Fiction 2.5% 4.2% Business 0.9% Romance 18.8% Spanish Written Literary Fiction 13.5% Thrillers 11.8% Translated Literary Fiction 15.4% History 8.4% Sci Fi Fantasy 8.7% 15.8% As we can see, younger readers clearly prefer Romance, closely followed by genres such as Fantasy or International Literary Fiction. They mostly prefer Fiction over Non Fiction (being either General Non Fiction, History, Self Help or Business). Favourite genres: 26 to 35 y/o General Non Fiction Self Help 6.2% 4.2% Romance Business 14.0% 1.6% Thrillers Spanish Written 12.6% Literary Fiction 16.4% Translated Literary Fiction History 11.5% 16.1% Sci Fi Fantasy 5.5% 11.9% In this age group the interest in Literary Fiction starts, by authors who speak and write in Spanish (Argentina, Spain or Latin America), and by International authors as well. Romance, Thrillers and Fantasy stay strong and in the Non Fiction category the only one that they prefer is History. • 14
QUE LEEN PART TWO Favourite genres: 36 to 45 y/o Self Help General Non Fiction 7.4% 5.2% Business Romance 2.2% 15% Spanish Written Literary Fiction Thrillers 15.8% 12.0% Translated Literary Fiction History 14.9% 14% Sci Fi Fantasy 4.4% 9.1% In the next -Personal and Professional Development- phase, genres such as Self Help, History and General Non Fiction grow among readers preferences, but Fiction always wins: Literary Fiction, Romance and Thrillers at the top. Favourite genres: Over 46 y/o General Non Fiction 6.6% Self Help 7.2% Romance 13.2% Business 1.6% Thrillers Spanish Written 12.1% Literary Fiction 16.4% Translated History Literary Fiction 16.6% 17.0% Fantasy Sci Fi 6.1% 3.2% Lastly, in their Maturity stage, when women recover more time for themselves (their children are grown ups, and demand less of their time, while their experience at work provide more control over their own time), their interest in History reaches a peak, and Literary Fiction is without a doubt their favourite genre. Fantasy is less read than Self Help, and Romance stays, as always, as a favourite genre. • 15
QUE LEEN PART TWO 2.3. How Much do They Read Per Month and Age? Younger readers from 18 to 25 read more frequently than any other age group, usually 4 to 5 books per month. This dedication to reading also appears within older ones, over 46, but with less intensity. Women between 36 to 45 years old read less than the rest, just 1 or 2 books each month. 1000 750 500 250 0 18 to 25 26 to 35 36 to 45 Over 46 y/o y/o y/o y/o Less than 1 book 1 book 2 books 3 books 4 books 5 books • 16
QUE LEEN PART TWO 2.4. Who Recommends Them Books in each Age Group? An overwhelming majority of 83% of Argentine women between 18 to 25 search information online in order to decide their next read. They use Google search; go to recommendation websites, follow an author in social media (a remarkable 20%) and read blogs. Older women don’t use the internet as much as the younger ones, but it still remains the most important information source. This, from 26 to 35 their online searches comes down to 77%; between 36 to 45 to 73% and over 46 years to 63%. The difference between younger and older readers is that the last ones still listen to the recommendation of friends and family. In all cases the bookseller’s opinion has become the least important. Who recommends them? 18 to 25 y/o Who recommends them? 26 to 35 y/o Friend or family Friend or family Google search 10.3% 15.2% 21.4% Bookseller Google search 6.5% Bookseller 23.8% 8.1% Blogs 18.1% Follow the author on social media Blogs Follow the author Recommendation 15.6% on social media 21.2% websites 20.6% Recommendarion 20.7% websites 18.5% Who recommends them? 36 to 45 y/o Who recommends them? Over 46 y/o Google search Google Friend or family 18.4% Search 16.4% Friend or family 20.3% 19.9% Bookseller Follow the author Follow the author 9.6% on social media Bookseller on social media 10.8% 15.2% 19.5% Blogs Blogs 14.8% Recommendation Recommendation 14.0% websites websites 19.4% 21.7% • 17
QUE LEEN PART TWO 2.5. When Do They Read According to Age? In the next 4 charts we can see almost no difference regarding the occasion when women prefer to read. They are slightly different, younger women read while they are on transports, and older ones while they are on holidays. Weekends and Before Bedtime are the favourite times to read, no matter the age group. When do They Read? 18 to 25 y/o 26 to 35 y/o On Transports Weekends On Transport Weekends 11.9% 23.6% 9.2% 22.2% Waiting Rooms Waiting Rooms 15.4% 13.5% Before Bedtime Before Bedtime 22.6% Holidays 24.1% Holidays 29.4% 28.3% 36 to 45 y/o Over 46 y/o On Transports On Transports Weekends 9.3% Weekends 7.4% 23.2% 24.5% Waiting Rooms Waiting Rooms 13.9% 13.8% Before Bedtime Before Bedtime Holidays 23.1% Holidays 23.1% 31.1% 30.6% 2.6. Suggested Price for Books According to Age No matter the age, the average price that women were willing to pay -in february-march 2019- for a NOVEL OF 350-400 PAGES was ARS 485. At that moment, the actual average retail price was ARS 670. • 18
QUE LEEN APPENDIX 3. APPENDIX: FEATURED COMMENTS In the “Women Readers Survey”, we added a final optional section, where women could add any comments or ideas they wanted. Over 400 shared their thoughts, and we believe that each comment shed some light regarding the importance of reading for Argentine women, and they represent they voices. Below, we share a selection of them. I believe that if someone says “Why I read quite a lot at Wattpad, even books that now reading the book if you can see the are published, that unfortunately I can’t afford. The movie?” , it means she or he has never stories created there are unique, and I will always be read a book. grateful to be a part of that community. -Guadalupe, CABA -Milagros, Bs. As. I am a voracious reader. I started buying more The problem of living far from the big cities is books after my retirement. My library ran out of that many times the bookstores are not physically space because I never give away my books, so I located where we live. We have to get in touch bought an e-reader and started reading ebooks. with booksellers and wait for them to get the I have downloaded thousands. Now I switch books that we want to read. Once I had to wait between printed books and e-pubs. I am really over 2 months for a book and had forgotten about happy about it. it when it finally reached by home. -Maria, Cordoba. -Noelia, Santiago del Estero. Books have saved my life. -Eloisa, Entre Rios I buy a lot of books at fairs, specially I love the experience of browsing books in a of indie publishers. I also wait for bookstore. I believe that this is the same experience the publisher’s newsletter and follow other women have when they go shopping. I have them on social media to learn about a great time losing myself between books. Most of their upcoming books. the time I buy another book on top of the one I was -Lucia, Bs. As. looking for. I love bookstores. -Veronica, CABA. • 19
For further questions or comments, please contact: Trini Vergara trinivergaracruz@gmail.com Lucila Quintana lucila.quintana@gmail.com www.entreditores.net QUE LEEN Women Readers www.mujeresqueleen.com
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