WELCOME TO UQ Pre-departure guide for international students - University ...
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WELCOME Congratulations on being accepted into one of the top 100 universities in the world. Your time at The University of Queensland, and in Australia, will no doubt open your mind to ideas, possibilities and experiences you may not have even considered. Your first weeks here will be fun, exciting, engaging and, perhaps at times, overwhelming. We recommend you take some time to familiarise yourself with the services and opportunities available to you as a UQ student. Your goal, and ours, is to ensure you make the most of your time here and succeed in all aspects of student life at UQ. CONTENTS BEFORE YOU ARRIVE SETTLE IN Starting at UQ........................................... 2 Know your campus.................................18 Get connected.......................................... 3 Stay safe....................................................18 Accommodation ......................................4 UQ St Lucia ............................................. 19 Plan your finances....................................6 UQ Herston ............................................ 20 What to pack?...........................................8 UQ Gatton.................................................21 Safe travels!...............................................9 Other UQ sites.........................................22 Employability..........................................23 WHEN YOU ARRIVE International student support ...........24 Your first days at UQ..............................12 Make friends............................................25 Welcome to #UQLIFE............................13 Brisbane....................................................26 Getting around....................................... 14 ... and surrounds.....................................27 Important websites...............................28 Checklist and key dates........................29
STARTING AT UQ Whether this is your first time abroad or you’re a seasoned traveller making a new home, starting university in a new country is a time of great change. The Starting at UQ website is your one-stop-shop for everything you need to know about becoming a UQ student. To get started visit my.uq.edu.au/starting-at-uq. 1 Plan Choose your courses and start planning your timetable. UQ Sign-In Haven’t activated your UQ account? Shortly after you received your Confirmation of Enrolment (CoE), you should have been sent an email 2 This is the process of registering the with a UQ account activation link. courses you intend to study for a Click the activation link and follow semester. You will use the mySI-net the steps. Enrol system to enrol. If you experience any difficulty activating your UQ Sign-In, or forget your password, contact Information Technology Services 3 Student Use the online tools to calculate your fees automatically, and find out about on +61 7 3365 6000 or email help@its.uq.edu.au. scholarships and prizes. finances 4 Prepare for Collect your student ID, buy textbooks, connect to wifi and learn about IT systems. TIP: Log in using your UQ account details for a personalised view of Starting at UQ, including your semester profile, helpful contacts and other tailored information just for you. UQ Terminology When you plan your study at UQ you may find that we use different terminology than your home country. For example, your studies that make up your degree is called a ‘Program’. If you hear expressions that are unfamiliar to you or need clarification on UQ terminology, visit dictionary.uq.edu.au. 2 WELCOME TO UQ
UQ Checklist app GET CONNECTED Download the following helpful apps to get organised before you arrive. Apps Mobile phones Australia has three main mobile UQ Checklist UQ Timetable phone networks: Telstra, Optus and Find out where to get help UQ’s official course Vodafone. All networks are GSM and with accommodation and timetable planner, that all offer 4G services, so you may be work, and plan your first lets you check your class able to use an Australian SIM card in a few weeks of classes. schedule on the go. phone you already own (Europe and Asia). A wide range of mobile plans UQnav Learn.UQ Mobile are available (pre-paid, SIM only and more), and SIM cards are inexpensive, Interactive maps of UQ’s Keep up with your courses widely available and easy to activate. St Lucia, Gatton and by accessing your lecture Herston campuses. notes and recordings There are a wide range of plan Find lecture theatres, whenever and wherever providers for each network: laboratories, school and you want. Telstra Network Providers: Telstra, faculty offices, as well as Boost Mobile, Woolworths Mobile, where to have a coffee, ALDI Mobile a bite to eat, or catch up Optus Network Providers: Optus, with friends. Download these and other helpful Virgin Mobile, Amaysim, Coles, Vaya apps at my.uq.edu.au/mobile-apps. Vodafone Network Providers: UQ SafeZone Vodafone, Lebara Mobile Providers A free location-based app that connects you directly TIP: You can pick up a with UQ security officers SIM card from the Optus or emergency services or Vodafone kiosks as soon while on campus. as you arrive at Brisbane International Airport. WELCOME TO UQ 3
ACCOMMODATION Having a place to call home is a very important part of feeling settled at a new university. At UQ we can help you with accommodation options both on and off campus to suit every lifestyle and make you feel at home. Where to start? accommodation before you arrive, give Guaranteed accommodation Our UQ Accommodation team can help general advice on documentation, and If you would prefer the peace of mind you find out about accommodation point you to useful materials online. of organising a place to stay before options, including on-campus TIP: Attend a Renting in Brisbane you arrive, UQ offers guaranteed colleges, UQ’s approved commercial information session after you arrive at accommodation for international student accommodation providers, UQ (see page 12). students commencing at Herston or and off-campus private rentals. They uq.edu.au/student-services/ St Lucia in their first year of study. can provide guidance with securing upcoming-workshops To secure your room apply at: my.uq.edu.au/guaranteed- accommodation On-campus colleges If you are studying at one of UQ’s Brisbane campuses, you can live in one of our ten colleges at UQ St Lucia, or if you are studying at UQ Gatton, you can live at the Gatton Halls of Residence. Living on campus means you can walk to class, enjoy additional services including academic support and social and sporting activities, and your meals are provided. It’s a traditional, immersive university experience, where you will make friendships for a lifetime. Apply before you arrive to secure a room. liveuq.edu.au Associate members program Does college life appeal to you but you are not going to live in a college? As a first-year student, you can enjoy a college’s resources and social activities through the associate 4 WELCOME TO UQ
members program. Membership advance and a bond (which is four they enter Australia and commence benefits vary: contact the colleges for weeks rent). You should get the bond their program at UQ more information. back at the end of your lease if you • are not living with a parent, legal liveuq.edu.au/the-colleges maintain the property well. Make sure custodian or suitable relative you inspect a property in person before approved by the Department Off-campus student paying money or signing anything. of Home Affairs (previously the accommodation uqrentals.com.au Department of Immigration and Border Protection) while under 18 in Want to cook your own meals but still live in a student community in Which suburb? Australia the inner city of Brisbane? Choose Brisbane is a vibrant and energetic city • need their accommodation and from one of our recommended with diverse precincts and suburbs. welfare arrangements approved student accommodation providers. A Find out which suburb best suits your to meet the Department of Home variety of studio and single-bedroom budget and lifestyle on the my.UQ Affairs’ student visa requirements. apartments are available ,as well as Suburb Guide webpage: uq.edu.au/student-services/ rooms in two- to six-bedroom units. my.uq.edu.au/information- u18-supervision You can pre-book a room before you and-services/student- arrive. support/accommodation/ my.uq.edu.au/student-support/ aboutaccommodation/suburb-guide accommodation/approved-providers TIP: You may want to consider your transport options and costs when Private housing choosing a suburb to live. Page 14 has Brisbane’s rental market features information about public transport, everything from low-cost share which includes a map of Brisbane houses to high-rise apartments, while suburbs, zones and fares. Gatton’s rental market features a range of affordable share houses. Students under 18 years of age To find a room, apartment or UQ offers a Supervision Program house, first check our database, UQ that approves the accommodation, Arrive around one month before Rentals. There are also private rental support and general welfare of classes start to get organised, accommodation websites and you can international students under 18 years arrange inspections and lodge your rent directly from real estate agents. of age. This program is compulsory for rental application. Make sure you NOTE: At the start of a lease you international students who: arrange temporary accommodation typically pay two weeks rent in • are at least 17 years of age when for when you land, if necessary. WELCOME TO UQ 5
PLAN YOUR FINANCES Brisbane is an affordable city, offering a lower cost of living than Sydney, Melbourne, Perth or Canberra^. You may find the cost of living in Australia to be higher or different for items such as food, housing and transport in comparison to your home country. To make the most of your time at UQ, we recommend you plan and budget for your study, day-to-day living and leisure time. ^studentcities.com.au Yearly costs Student concessions How much it will cost you to live in As a student, you can use your student Brisbane will depend partly on your ID to receive concession prices for lifestyle preferences. For example, if public transport, the cinema, museums, How much should it cost?* you live in a share house (off-campus software, technology and much more. 5kg of rice $10.00–$15.00 private accommodation), you should uq.edu.au/startingatuq/ budget in the range of $17,000– what-you-can-do-with-your-id-card 5-pack of instant noodles $25,000 per year. $2.75–$3.95 Working while studying Other expenses to consider during loaf of bread $1.80–$3.50 your study include: On a student visa, you can work up • tuition fees to 40 hours per fortnight (two-week litre of milk $1.45–$2.00 period) during university semesters, • buying furniture bottle of water (600ml) and full-time hours during vacations. $2.50–$3.00 • paying a rental bond In general, you shouldn’t expect to • setting up electricity, internet, gas cover tuition fees or living expenses cup of coffee $3.50–$5.00 and mobile phone accounts by working at a casual job. McDonald’s cheeseburger $2.90 • visa fees If you are studying at UQ on a • medical fees scholarship, contact your scholarship cinema ticket (concession rate) $10.00 • Overseas Student Health Cover provider about how many hours you (OSHC) are permitted to work each week. bus ticket (consession rate) • return airfares. homeaffairs.gov.au/trav/stud/more/ $2.68–$4.80 NOTE: Consider that exchange rate work-conditions-for-student-visa- *Item costs in Australian Dollars (AUD) variations may also affect your budget. holders Estimated living SINGLE STUDENT SINGLE STUDENT LIVING SINGLE STUDENT FAMILY costs (monthly)** LIVING ON CAMPUS OFF CAMPUS (COMMERCIAL PRIVATE PROVIDER) LIVING OFF CAMPUS (SHARE HOUSE) (2 ADULTS, 1 CHILD) LIVING OFF CAMPUS Rent $1560–$3000 $700–$1760 $440–$1000 $1800–$2400 Food included in rent $400–$500 $400–$500 $1000–$1200 most included in rent Utilities (gas, electricity and water) included in rent $80–$100 $160–$200 (check with provider) Internet included in rent most included in rent $10–$50 $50–$100 Mobile phone $40–$60 $40–$60 $40–$60 $80–$120 Public transport $40–$80 $80–$160 $80–$160 $320–$640 Recreation $120–$200 $160–$240 $160–$240 $320–$400 Photocopying $32–$52 $32–$52 $32–$52 $32–$52 Clothing or personal care $160–$240 $160–$240 $160–$240 $320–$600 TOTAL MONTHLY EXPENSES $1952–$3632 $1572–$3012 $1402–$2402 $4082–$5712 **The table estimates monthly expenses for studying at UQ. These estimates are a guide only and prices vary according to your lifestyle. UQ tuition fees, textbooks, healthcare costs, and utilities set up fees are in addition to the figures provided. For the most up-to-date cost of living prices see: future-students.uq.edu.au/international/cost-living. 6 WELCOME TO UQ
Tax File Number This is an insurance policy that covers Attend a you for basic medical and hospital care ‘Working on a Student Visa’ To work in Australia, you will need to and is required from the day you arrive have an Australian Tax File Number in Australia until you leave. workshop to learn: (TFN). This is a unique number issued • work limitations of your by the Australian Taxation Office (ATO) When you accepted your UQ offer and student visa; to individuals and organisations to help paid your tuition fee deposit, you should manage tax and other government have received information about UQ • how to obtain a Tax File Number services. organising your OSHC with preferred (TFN); www.ato.gov.au/Individuals/ provider Allianz Global Assistance. • where to look for student- Tax-file-number/Apply-for-a-TFN/ friendly jobs; If you have chosen for UQ to arrange your OSHC, you will find your policy • income tax on your Visa information number in your Confirmation of earnings/savings; When applying for a student visa, you Enrolment (CoE). • where to get help with must meet the Genuine Temporary your Income Tax refund. NOTE: OSHC does not cover dental Entrant criteria (www.homeaffairs. uq.edu.au/student-services/ and optical costs, or particular pre- gov.au/trav/stud/more/genuine- upcoming-workshops existing conditions. Check your policy temporary-entrant) and have sufficient funds to pay your tuition for more information. fees and living costs (and the living Your next steps are to order your OSHC costs of any dependants, if applicable) card and download the My OSHC for the duration of your studies. Assistant app: future-students.uq.edu.au/ • Once you have arrived and moved international/visa-information into a local address, order your hard copy Overseas Student Health Banks Cover card. There are four major banks and a oshcallianzassistance.com.au number of smaller banks to choose • Download the free app to manage from in Australia. your personal details, submit a • Commonwealth Bank of Australia claim, locate doctors, find contact • Westpac Bank details or translate medical terms. • ANZ Bank allianzassistancehealth.com.au/en/ • National Australia Bank helpcentre/oshc/oshc-app TIP: Some banks allow international TIP: If you don’t want to go with Allianz students to open an account in the Global Assistance, you can obtain three months leading up to arrival. your own OSHC from a government- approved OSHC provider. To find out Overseas student health more about other OSHC providers visit: insurance cover future-students.uq.edu.au/ As part of the conditions of your international/health-insurance student visa, you will need to purchase Overseas Student Health Cover (OSHC). WELCOME TO UQ 7
WHAT TO PACK? Brisbane is a modern Australian city and you will find everything you need here, but we recommend you pack the following for when you arrive. What clothes to pack? work experiences will require one). equipment used with animals. Brisbane is a subtropical city that • References for finding a job. A wide range of food products are enjoys warm to hot weather most • A certified copy of your Birth available in Australia, so it’s usually not of the year. The city does at times Certificate. worth the hassle and better to leave experience heavy rainfall, tropical your food items at home. • Medical history from your doctor storms and cooler winters (June– Heavy penalties, including jail, have if needed. August) where the temperature can been imposed on people who fail to drop below 10°C. • We recommend you get English translations of your important observe quarantine laws. For further Although Brisbane is renowned for its information on what you can and documents before you leave for pleasant climate, we recommend you can’t bring into Australia, please visit Australia. pack everything from summer staples www.australia.gov.au/information- of shorts and T-shirts, to items to TIP: Pack the most important and-services/passports-and-travel/ cover you in wet and cooler weather. documents in your carry-on luggage. customs-and-quarantine. For those living in Gatton, you should Australian Customs and TIP: You can bring some commercially pack some additional warm clothing, Quarantine laws packaged candy, cookies or snacks. as temperatures can be cooler on average in winter than in Brisbane. Always declare them when you arrive. Australia has strict customs and quarantine laws and it is important Vaccinations Documents that you are aware of these conditions before coming to Australia. When There are no mandatory vaccinations • A printout of your electronic visa. you arrive you must declare on your required to enter Australia. However, • A copy of your passport details Incoming Passenger Card if you are depending on your program, (also leave a copy with your family carrying food or any items of plant or particularly for those undertaking at home). animal origin, including meat, poultry study in healthcare environments, • A recent Police Clearance (if you and seafood products, honey, dairy you may need to provide relevant have one, as some occupations and products or straw packaging, or any vaccination records. 8 WELCOME TO UQ
CHECKLIST Essentials Valid passport with current student visa Letter of offer and Confirmation of Enrolment (CoE) Academic transcripts from previous studies Essential medication (and prescription) Forms of identification (ID) such as your driver’s licence or national ID card Bank account details from your home country Recommended Prescription for glasses or contact lenses Spare pair of glasses/spectacles A power adaptor Don’t forget your camera! Check your luggage allowance complies with your airline SAFE TRAVELS! Carry-on (cabin) luggage Some $AUD currency for your first week (approximately $300–$500) Photos, music or personal Airport pick-up NOTE: Airport pick-up is free mementos from home for students to any address As a new student to UQ, we provide Pack clothes according to weather: free transportation from Brisbane’s within 20km of the Brisbane domestic or international airports Airport. Fees will be charged for Sweater (jumper) or cardigan drop-off addresses greater than when you first arrive in Australia. This service is available for all three this distance, and any additional Light jacket UQ campuses. accompanying passengers. Raincoat No excess fees are charged To arrange airport pick-up, you will for transportation within the Umbrella need to provide: surrounding areas of Gatton. Long pants • minimum of three working days’ Airport pick-up must be booked notice online at: • date of flight, flight time and airport-reception.app.uq.edu.au. flight number • full drop-off address, including unit and street number • number of persons accompanying you (if applicable) • luggage and other relevant details. WELCOME TO UQ 9
WHEN YOU ARRIVE 10 WELCOME TO UQ
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YOUR FIRST DAYS AT UQ When you first arrive at UQ, it will be an exciting and busy time, but you may also feel a bit nervous. It is essential to attend your compulsory introductory sessions, and we recommend as many other workshops as you can, to set you up for a strong start at UQ. Getting Started – compulsory Program Welcome and Jump Start Academic Your compulsory Getting Started Information – compulsory Preparation Program session is your first stop when you Attend your program’s Welcome and Get a taste for university living arrive at UQ. In this session, you will Information sessions during Orientation and transition to UQ life with ease. find out how to enrol, register for Week (O-Week), to get a detailed The undergraduate Jump Start classes, get your student ID card, overview of your program, hear from Academic Preparation Program is a and key UQ dates and terminology. UQ teaching staff and current students, four-day program held in a friendly We also tell you about what services and understand what’s expected of and supportive environment to help and facilities are on campus, how to you during your studies. Log in to students make the transition to a new register for public transport, student the Starting at UQ website for your educational institution and a new discounts, and your best options for program’s session details. cultural setting. getting to and from UQ. Sessions my.uq.edu.au/starting-at-uq uq.edu.au/student-services/ take place at various times and dates new2uq/jsapp across campus. To plan which session Renting in Brisbane you will attend, visit information sessions English language support my.uq.edu.au/starting-at-uq. during your study Deciding where to live, who to live with and navigating the rental market Develop and refine the academic TIP: Make sure you download the can seem overwhelming at times. At English language skills needed for UQNav app to help you find your way the Renting in Brisbane information Australian university study. Free on campus. sessions, we’ll help guide and inform English for Academic Communication Health and Safety – compulsory you on types of accommodation (EAC) programs are offered by UQ- During your studies at UQ, we want you available, things to consider when ICTE (Institute of Continuing & TESOL to feel healthy, safe and well at all times. looking for accommodation and steps Education). A variety of relevant At the compulsory Health and Safety to apply for rentals. Sessions will also courses are run at the beginning of session, you’ll learn about personal cover your rights and responsibilities each semester and are offered on a safety in Australia, security at UQ and as a tenant, and what to do when part-time basis. Check the website for how to access medical assistance. moving in and out of accommodation. more information. uq.edu.au/student-services/ uq.edu.au/student-services/ icte.uq.edu.au/study/english- upcoming-workshops upcoming-workshops academiccommunication 12 WELCOME TO UQ
WELCOME Other helpful workshops scheduled throughout O-Week and the semester to assist students during TO #UQLIFE their studies: • Australian culture At the beginning of each semester, Market Day • assignments and study skills UQ welcomes more than 10,000 • exam preparation students to #UQLIFE, a fun-filled Market Day is one of the festival of orientation activities and best days on the University • wellbeing and living events. calendar and the perfect • careers and employability. opportunity to get connected! The best introduction to life at UQ is the main event, O-Week, held This action-packed day Student services has ongoing features hundreds of one week before classes start. You student support sessions to stalls, lots of free stuff, and can get to know UQ with campus help you with culture shock, thousands of students out and tours, enjoy live entertainment, and homesickness, working while about finding what to do on meet other students through social studying, safety and healthcare. campus and just enjoying the activities, sport and games, and a uq.edu.au/student-services/ free welcome barbecue. atmosphere. upcoming-workshops orientation.uq.edu.au uqu.com.au WELCOME TO UQ 13
GETTING AROUND UQ campuses are easy to access using public transport. Public transport Travel options to UQ campuses Brisbane’s Translink is an extensive UQ ST LUCIA UQ GATTON UQ HERSTON bus, ferry and train public transport network that makes it easy to get – 5km from Gatton CBD – 1 hour from Brisbane around. A ‘go card’ allows you to – 7km from the CBD – 5km from the CBD – 30 minutes from travel on all Brisbane public transport. Toowoomba As an international student, you are – 10+ direct bus routes eligible for 50% off the price of adult – 2 minutes to Inner – One arrives every two –4 + intercampus buses Northern busway from public fares. Once you buy a go card, minutes at the UQ daily the CBD apply for your discount online and plan Lakes bus stop your journeys at translink.com.au. – Rail–bus service runs – 5+ train stations – 3+ train stations TIP: You must tap your go card on and between Brisbane and within 4km within 2km Gatton off when you board and exit public transport. – 1 5 minutes between – – UQ St Lucia has two bus stations each CityCat ferry – at UQ Lakes and Chancellor’s Place – and the UQ St Lucia CityCat (ferry) terminal. TransLink TransLink Brisbane Brisbane fare zones fare zones Effective 22 January 2018 To Gympie North 23 Lawnton 2 Brighton Key N Strathpine 2 2 Bracken Ridge train line 2 Brendale busway 2 Bald Hills 1 zone 1 2 Eatons Hill 2 Shorncliffe 2 zone 2 2 Albany Village 2 Aspley 2 Sandgate 3 zone 3 2 Albany Creek 2 Bridgeman Downs airport - special fares apply Chermside West 2 2 MyTransLink app 2 Zillmere This map is indicative and should be Chermside used as a guide only. For detailed 2 McDowall information on fare and zone boundaries, please refer to individual Download the MyTransLink app Everton Hills 2 2 Everton Park Kedron 2 2 Boondall timetables or use the TransLink Ferny Hills 2 Kedron Brook journey planner at translink.com.au. to plan your journey to UQ on Arana Hills 2 2 Brookside Stafford 1 2 12 2 Nudgee Ferny Grove 2 public transport. Northgate Brisbane Airport 12 Gaythorne 1 2 Lutwyche 1 Upper Kedron 2 UQ 1 2 Toombul 12 Nundah Enoggera 1 2 Herston Concessions may be available. Alderley 1 Windsor 1 1 1 Clayfield 2 Pinkenba Newmarket 1 1 Eagle Junction 1 Doomben Wynnum North translink.com.au 2 The Gap Windsor station 1 Albion 2 2 Wynnum Red Hill 1 QUT 1 1 RBWH 1 Bulimba St Johns Wood 2 Suncorp Stadium 1 1 CBD 1 Balmoral Toowong 1 UQ 1 New 2 Manly Mount Coot-tha 1 St Lucia Farm 1 2 Murarrie West End 1 Mater 1 ZO 1 Seven Hills 12 Hill NE 2 Tingalpa 2 Manly West Indooroopilly Coorparoo 1 1 2 Chapel Hill 2 Carindale Brookfield 2 St Lucia 2 1 2 Lota 1 Annerley 2 Kenmore Greenslopes 1 To Cleveland Fig Tree Pocket 2 1 2 Holland Park 1 2 Graceville ZO UQ 2 Pullenvale 2 Lone Pine 1 2 Yeerongpilly 2 Mansfield NE Gatton 2 Sherwood 2 2 Moorooka 2 Mount Gravatt 2 Rocklea 2 Jindalee 2 Wishart Bu 2 Corinda sw 2 Westlake 2 Salisbury ay 2 Darra Upper Mount Gravatt 2 Riverhills 2 (Garden City) 2 Moggill Coopers Plains 2 2 Eight Mile Plains Wacol 2 2 Archerfield 2 Richlands 2 Sunnybank 2 Fruitgrove ZONE 5 2 Durack Acacia Ridge 2 Sunnybank Hills 2 Approximately 87km 2 Kuraby 2 Inala west of Brisbane City Redbank 2 3 2 Algester 2 Stretton 2 Forest Lake 2 Calamvale 2 3 Kingston 2 Drewvale 2 Heathwood 2 3 Browns Plains To Rosewood To Springfield Central 3 Greenbank To Varsity Lakes Current as at January 2018. For the latest information, download the MyTransLink app, visit translink.com.au or call 13 12 30. 14 WELCOME TO UQ
Free buses between St Lucia and Gatton campuses Cycling and walking CAMPUSES DISTANCE TIME Park your bike securely St Lucia–Gatton 82km 70 mins at UQ St Lucia Bikebox facilities or bike racks. Free buses between St Lucia and Gatton campuses leave at regular intervals each day during semester www.pf.uq.edu.au/buses/. Plan your route: www.pf.uq.edu.au/ cycling NOTE: In Australia it’s the law that all cyclists must wear helmets. Walk to UQ St Lucia from local suburbs or via the Eleanor Schonell Bridge. Driving If you plan on driving once you get here, you must apply for a Queensland driver’s licence. Visit a Transport and Main Roads customer service centre in person with your valid overseas driver’s licence to apply. www.tmr.qld.gov.au TIP: In Australia, we drive on the left-hand side of the road. Parking Download the CellOPark app to make parking at UQ easier. NOTE: Parking at UQ St Lucia and UQ Herston is limited. For information on parking, including locations and fees, visit www.pf.uq.edu.au/parking. WELCOME TO UQ 15
SETTLE IN 16 WELCOME TO UQ
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KNOW YOUR CAMPUS As a UQ student, you’ll have access to a wide range of services on campus. While on campus, you will Enjoy amazing events such as Market be able to: Day, Cultural Fiesta and Food on Forgan, and hit the Red Room for live • buy food from a wide variety of music, weekly trivia and games nights. food outlets UQU also provides free breakfasts • do your banking at a number of three days a week and free dinner branches and ATMs on Wednesday evenings. Be sure to • buy textbooks and other study visit Morning Marmalade or Kampus materials Kitchen for a free meal. • go shopping at UQ’s many shops For the latest news and events, visit and markets, including post offices, uqu.com.au. pharmacies and travel agents TIP: Navigate UQ campuses with Markets ease by downloading the UQnav • arrange childcare at a number of app or take a self-guided tour of independently operated childcare, Every Wednesday, Campbell Place UQ St Lucia with the UQ Walking family day care, kindergarten and at UQ St Lucia springs to life as the Tour app. after-school care facilities that weekly UQU Wednesday Markets take operate on or near all UQ campuses over. • get connected with more than Meet with friends and wander through 4700 wireless access points across the stalls of beautiful flowers, fashion, all UQ campuses. loose leaf tea, handmade jewellery, Learn more about life on campus at plants and much more. future-students.uq.edu.au/campus-life. The UQ Gatton Walkway Markets take place twice-yearly, where local From 1 July 2018, all UQ campuses Events and entertainment growers and suppliers sell their products on campus. will be smoke-free. UQ Union (UQU) is the hub of entertainment on campus, here to uqu.com.au/outlet/43/wednesday- uq.edu.au/wellness-program/ engage, entertain and support you. markets smoke-free-uq STAY SAFE TIP: Download the free At UQ we have a range of free services to help you UQ SafeZone app to connect feel safe and secure at all times. Our St Lucia and Gatton directly with UQ Security officers campuses are patrolled by security teams 24 hours a day. or emergency services. Free safety services Unisafe Escorts – A licensed individual Emergency off campus: call 000 will walk with you at night to your car Triple Zero (000) is Australia’s Emergency Call Points – Located or public transportation. across each campus for an immediate primary emergency call number and response from Security. Book with Campus Security by should be used in urgent medical or phoning 1800 800 123 life-threatening situations to contact Safety Bus – A free safety bus operates or email security@pf.uq.edu.au. police, fire or ambulance services. It after dark on the St Lucia campus is a free call from any mobile or pay including carparks, colleges, CityCat www.pf. uq.edu.au/unisafe/ phone and you do not need mobile ferry terminal and select roadways. escorts.html credit to call 000. 18 WELCOME TO UQ
UQ ST LUCIA Considered one of the most beautiful campuses in the world, our main campus at St Lucia is a vibrant mix of old sandstone buildings, modern architecture, parklands and lakes. It is a city within a city with everything you need to study, live and relax. Food Entertainment Library UQ St Lucia is full of cafe and food Check out live music on campus at We have seven libraries on campus. options. From great coffee and bakery The Red Room. Grab a bite to eat They feature computers for students, food, to make-your-own sandwich at the Pizza Caffe before seeing a group study and meeting rooms, stations, pizza, vegetarian food, theatre production at the Schonell postgraduate study areas, height- noodles, bubble tea and juice bars, you Theatre. For some inspiration, head adjustable desks, 24-hour study won’t go hungry or thirsty. Options to our art, anthropology or antiquities spaces, quiet areas, research support, include organic and halal food. museums. IT and other training sessions, events uqu.com.au/food-retail such as author talks, and friendly instagram.com/uqfood Fitness staff to help you find information and You can access UQ Sport venues all access resources. Retail year around at discounted student library.uq.edu.au prices. There is a cardio and weights You don’t need to leave campus gym, 50-metre and 25-metre pools, for your shopping. There is a Co-op an Olympic-standard athletics track, Healthcare bookshop, a shop where you can If you need to see a doctor, visit our 21 floodlit tennis courts, netball courts, sell your secondhand textbooks and friendly team at the UQ Health Service hockey fields, cricket nets, several buy stationery, banks, a hairdresser, clinic. There is also a pharmacy and a ovals where you can stretch your legs, a travel agent, a post office, dental clinic on campus. and much more. newsagencies, and a Wednesday market offering handicrafts, gifts and uqsport.com.au uq.edu.au/healthservice fashion. Grocery stores are only a short walk away. uqu.com.au/food-retail future-students.uq.edu.au/campuses WELCOME TO UQ 19
UQ HERSTON This campus is located in the heart of Brisbane’s health district. The UQ Herston campus is home to our Medicine and Public Health KE Ashgrove Herston LVI schools, UQ’s Centre for Clinical HER NG STO Research, and the Oral Health Centre. NR UQ Herston W RO D AT E ER VE EE TC SS W Red Hill RD PA O Next door is the Royal Brisbane and Fortitude RK BY JUBIL S TY Valley Women’s Hospital and the Queensland CI RD R NE Institute of Medical Research Berghofer IN Medical Research Institute. Spring Hill Paddington ST N AN Food and retail You can grab a bite to eat or drink BRISBANE CITY R RD VE DR from Cafe Dose, the hospital cafes N ER RI TO E N IL IV AN O or Subway. There is a bank and R SB TI M BRI NA E ATMs on campus, as well as a gift N RO BA South Brisbane Kangaroo CO IS shop, a pharmacy, a post office and Toowong Point BR newsagency, and a bookshop. D EY R Highgate Hill ERL Library ANN UQ Herston’s Health Sciences library Woolloongabba SIR FRED SCHONELL DR Dutton provides computers, study and Taringa Park SW meeting rooms, a 24-hour study space, AN NR St Lucia PEDESTRIAN D & BUS BRIDGE height-adjustable desks, and access to WY IPSWICH RD HA W the Queensland Health network. PACIFIC M KE N DR 2km Greenslopes future-students.uq.edu.au/campuses 20 WELCOME TO UQ
UQ GATTON Our rural campus is located near the town of Gatton, 87 kilometres west of the Brisbane CBD. It offers a laid-back and friendly lifestyle, world-class teaching and research facilities, farms, a community garden and sports facilities. Food and retail You can buy food and drinks from the Coffee Pod, Dining Hall and Walkway Cafe, and you can purchase and sell books at our retail bookshop. There is an on-campus ATM and a post office, and keep an eye out for the Walkway Markets attended by local growers and suppliers. Green thumbs The campus farms are home to animals, horticultural fields, a plant nursery, post-harvest facilities, research laboratories, greenhouses, and plenty of machinery. Grow your own herbs and vegetables in the campus’s community garden. Fitness UQ Gatton’s gym has a weights room, cardio equipment and offers fitness classes every week. You can also swim in the 25-metre pool or grab a friend and head to the squash courts, tennis courts, basketball court, cricket nets, indoor sports hall or one of three ovals. Library UQ Gatton’s recently refurbished library provides computers, comfortable furniture and break-out spaces, individual study carrels with acoustic lining, power and USB connectors, height-adjustable desks, meeting rooms, a Brisbane postgraduate study area, and a 24-hour study space. Free intercampus bus service UQ provides a free intercampus bus service between UQ Gatton and UQ St Lucia for students and staff. Travel time by free intercampus bus between UQ St Lucia and UQ Gatton: 90 minutes (one way) future-students.uq.edu.au/campuses WELCOME TO UQ 21
OTHER UQ SITES Heron Island, site of one of UQ’s marine research stations Along with our three campuses, UQ has more than 40 teaching and learning sites in Brisbane and throughout the state of Queensland. Depending on your program, you may attend classes, field trips or events at other UQ locations during your time here. • Pharmacy students will attend the Pharmacy Australia Centre of Excellence (PACE) and the Translational Research Institute (TRI) at Woolloongabba. • TRI is a medical research facility for those studying to pursue careers in healthcare environments. • Students undertaking certain science programs and courses may visit marine research stations at North Stradbroke and Heron Islands. • Those studying to be a vet may go to rural veterinary teaching hospitals at UQ VETS Dayboro. • The UQ Business School Downtown, in the Brisbane city centre, is for those studying the MBA program and Executive Education courses. • UQ also has sites at teaching hospitals, health centres, student accommodation and other medical research facilities throughout Brisbane, the Gold Coast, and regional Queensland. Pharmacy Australia Centre of Excellence, UQ Business School Downtown, UQ Oral Health Centre 22 WELCOME TO UQ
EMPLOYABILITY Our research, teaching and connections prepare you to be the architect of an exciting career. Outside of the classroom you can access our career resources and networking events, and participate in our UQ Employability Award to expand your skills. So when you graduate, you will be ready for any challenge. UQ Student Employability Centre Career portals The program is open to UQ Your first years at UQ are the perfect StudentHub includes an online jobs undergraduate and postgraduate time to start planning your future. The board for UQ students and graduates. coursework students who receive a UQ Student Employability Centre (UQ It features regularly updated scholarship for their participation. SEC) supports students to maximise postings for vacation work, volunteer employability.uq.edu.au/research their time at university by gaining work, internships, and graduate experiences that set you up for life and employment opportunities from enhance your employability. over 3000 employers. Our Global student-affairs.uq.edu.au/ Grad careers search portal is just for employability-centre international students, with Australian and international companies regularly O’ to 4 Mentor UQ Employability Award posting work opportunities. The O’ to 4 Mentor program was The prestigious UQ Employability Award studenthub.uq.edu.au (login required) created for students by students. program gives students the chance to globalgrad.uq.edu.au (login required) Mentors are UQ students who build skills that future employers’ value remember what it felt like when they through participation in a range of extra- Summer and Winter started at university. Mentors can curricular activities. To receive the award, Research Programs welcome you to UQ, help you navigate you need to complete a minimum of 100 hours of work experience, 100 hours The UQ Summer/Winter Research O-Week, and share their tips and of volunteering, and participate in five Programs provide students with advice to help you make the best start supplementary activities and log those an opportunity to gain research at UQ. activities regularly via an online form. experience working alongside UQ’s mentoring.app.uq.edu.au/ The program is free to join, has no GPA leading academics and researchers. p/p10/about requirements and is complementary to all programs of study. employability.uq.edu.au/uq- employability-award Our free online course Over the last three EMPLOY101x will help you unlock years, UQ’s student UQ Careers team your career potential and market employability and Our award-winning UQ Careers team yourself to employers careers services have can help you plan your career, develop edx.org/course/unlocking- been recognised with your skills and gain that competitive employability-uqx-employ101x. multiple national and edge. We offer workshops on how to international awards. find work, network, write a résumé, excel in interviews, apply for a job, and develop UQ is ranked in the top 50 The UQ International Student leadership and presentation techniques. universities in the world for Ambassador program gives high- Students are welcome to engage with employability (2018 QS Graduate achieving international students the Career team as early as possible. Employability Ranking). the opportunity to represent the employability.uq.edu.au/find-a-job University in a range of paid roles. WELCOME TO UQ 23
INTERNATIONAL STUDENT SUPPORT UQ has services and activities to help you settle in, make new friends, expand your skills and network, and enjoy student life right up until graduation. International student advisers facilities, participation assistance, note- course. They can provide advice on At Student Services, we have advisers taking, alternative print formats, exam coursework and content, and suggest specifically for international students adjustments, and liaising with your effective study habits that will help faculty so you can equitably study. you make the most of your time. Ask to help you overcome some of the uq.edu.au/student-services/disability your faculty for more information. challenges of studying in a foreign country. UQ Union’s Student Help On Campus team can help you with Mindfulness LGBTIQ+ everything from finding part-time work We provide a range of mindfulness and advice on extending your visa, If you identify as lesbian, gay, bisexual, programs and counselling services to legal advice, dealing with financial transgender, intersex or queer to help improve your confidence and pressures, and support and information (LGBTIQ+), UQ Allies are a visible overall wellbeing. Our programs range around gender and sexuality. All network of empathetic staff and from mindfulness yoga practices to services are free for current students. students whom you can freely talk to teaching techniques that support for advice. greater resilience. uq.edu.au/student-services/ international-students bit.ly/2l0EL5p uq.edu.au/student-services/wellbeing shocuqu.com.au Student Centres Spiritual practice If you need help navigating university administration, visit UQ Answers The UQ Multi-faith Chaplaincy is an online or head to one of our Student inclusive and welcoming space for Centres for help with forms, fees, students, staff and the community to share faith, traditions and spiritual health insurance, enrolments, practices. We have a number of scholarships, exams and visas. chaplains on staff who provide uq.edu.au/uqanswers pastoral care, support, spiritual my.uq.edu.au/contact/student-centre conversations, learning and events. Peer Assisted Study Sessions If you need to speak to someone Disability support (PASS) in private, visit a UQ counsellor or We offer ongoing support services Learn more about studying at UQ discrimination officer. including access to assistive from second- and third-year students uq.edu.au/student-services/ technology, equipment, computer who have achieved top grades in your counselling 24 WELCOME TO UQ
MAKE FRIENDS You can make friendships to last a lifetime while you are here. Joining a sport, club or society, or getting involved with the local community are great ways to enjoy your interests while meeting like-minded people. Get active and societies. With more than 35,000 drinks, arts, culture, fitness, games or UQ is home to exceptional sporting students involved in everything from study – find your circle at UQ Mates. facilities, with almost 40 sporting anime to yoga, and several international my.uq.edu.au/uqmates clubs on campus. Whether for fun and student associations, you’re certain to facebook.com/matesatuq recreation, exercise as part of your find like-minded people. routine, or to get competitive as a uqu.com.au/clubs-societies Volunteer team player, UQ Sport has a spectrum of sport and activities for you. UQ Mates Volunteering is an ideal way to build UQ Mates is the place to access your skills, expand your network, uqsport.com.au improve your employability, and get the social scene through UQ’s free social network! Meet new friends involved with the local community while Clubs and societies and connect with other students contributing to a worthy cause. We can Are you up for expanding your social who share your interests through help you access opportunities at UQ network and diving into a hobby or chat groups and on- and off-campus and with organisations in Australia. passion? Join one of UQU’s 220+ clubs meet-ups. Whether you are into food, employability.uq.edu.au/volunteering Adjusting to a new culture honeymoon unhappiness acceptance adaptation Adjusting to your new life as a overwhelming and may affect you to feel happy and at home. If you UQ student in Australia may take physically and emotionally. For most, find you are experiencing hardship, some time. When students first this is temporary while adjusting to homesickness or just not feeling OK, arrive, many feel elated about the the challenges of living in a different reach out to UQ Student Services new and exciting sensations they country. After some time as you for help. are experiencing. This can also be become more settled, you will begin uq.edu.au/student-services/ WELCOME TO UQ 25
BRISBANE +21–28°C Brisbane, the home of UQ’s St Lucia and Herston campuses, average maximum temperature most days of the year is the capital city of Queensland. It is renowned for its relaxed and safe lifestyle, subtropical climate and unique architecture. Entertainment Tuesday’ offers, to reasonably priced Brisbane city has a great live music cafes, pubs, restaurants and farmers’ Brisbane named scene that can be discovered in markets, there is plenty to choose ‘8th most beautiful city from and plenty of new culinary Fortitude Valley and West End. For in the world’ comedy, live theatre and dance, head experiences to be had. And you can by Rough Guides 2017 to the Brisbane Powerhouse and the always picnic or barbecue at one of Queensland Performing Arts Centre our lovely parks by the river. (QPAC). The Gallery of Modern Art Brisbane Greeters (GOMA) is one of the best modern art galleries in the country, and keep Brisbane Greeters is a free public tour 28% of Brisbane residents an eye out for the Brisbane Writers Festival and the Brisbane Festival, which attracts international artists service open to everyone. Brisbane Greeters are locals who love living in Brisbane so much that they want to were born overseas from across the globe. introduce you to their city and share their intimate knowledge. Experience Sport a personal perspective of the city that Brisbane’s amazing weather and reveals the heart and soul of Brisbane. sporting facilities make physical activity Book a free tour at visitbrisbane.com. a must. Kayak along the Brisbane au/Brisbane-greeters. Brisbane’s population is River, climb to the top of the Kangaroo 2.27 million Point Cliffs, ride along more than 20 kilometres of riverside cycle paths, join GATTON people a sporting club, or barrack like a local Gatton, the largest town in South- when you attend a rugby union, rugby East Queensland’s Lockyer Valley, is league, cricket, ‘Aussie Rules’ or soccer the home of UQ’s Gatton campus. Discover Brisbane’s award-winning match at one of our famous stadiums. Bordered by unspoilt mountain ranges dining, jam-packed events calendar, and located only 87 kilometres from adventurous activities and scenic Food Brisbane, Gatton has a culturally weekend getaways – with plenty With just under a third of Brisbane’s diverse population of approximately to explore all over the city, there’s population born overseas, you can 7000 people. UQ Gatton students always something to do. find cuisine from almost every culture. enjoy a laid-back, country lifestyle in a visitbrisbane.com.au From affordable lunchtime and ‘Cheap close-knit community. Brisbane River and CBD from Kangaroo Point Cliffs 26 WELCOME TO UQ
... AND SURROUNDS North Stradbroke Island, Queensland where UQ has a marine research station Take a break When you want to head out of the city, there is plenty to discover. Travel south for the famous golden sands of the Gold Coast and Byron Bay, north for the quiet beaches of the Sunshine Coast or the majestic Great Barrier Reef, west for ancient rainforests and charming outback towns, or east for the spectacular Moreton Island, Stradbroke Island and Fraser Island. Sydney, Cairns and Melbourne are all short flights away. You will wish you had more holidays. Bushy Atoll, Great Barrier Reef, Queensland Rainforest, Gold Coast Surf safety Living in Queensland you will be able to visit some of the most beautiful beaches in the world. However, many visitors to our beaches and waterways are unaware of the dangers they potentially face. Unfortunately, each year many people, including international visitors, drown. Look out for the red and yellow flags and only swim on beaches patrolled by the Surf Life Savers. lifesaving.com.au Images courtesy of Tourism and Events Queensland WELCOME TO UQ 27
IMPORTANT WEBSITES These UQ websites are essential to help manage your day-to-day study activities. my.UQ mySI-net when you first arrive) to access the Find answers to your questions, This is the University’s central system. Please remember to update check University communications and administration system. You can use this information when you have manage your day-to-day studies. mySI-net to: organised accommodation as this is a requirement of your student visa. my.UQ also provides access to the • enrol in courses Dashboard – your personal portal • update personal details UQ timetable planner that links to your email, timetable and • sign on to classes (lectures, other study resources. Visit the official UQ course timetable tutorials, labs etc.) View your UQ essentials at planner website to plan your semester, • pay fees and download the app to check your my.uq.edu.au (login required). • defer exams class schedule on the go. • view final grades timetableplanner.app.uq.edu.au Blackboard • request a change of program. (login required) Blackboard is hosted on the Learn.UQ Access your important information at NOTE: Course enrolment and class website and is the online learning sinet.uq.edu.au (login required). sign-on cannot be done using the platform used at UQ, through which For instructions on how to enrol, visit UQ timetable planner. Students must you can: my.uq.edu.au/starting-at-uq/enrol. enrol in courses and confirm classes • view lecture notes and recordings using mySI-net. • view your course profiles NOTE: When you log in to • read messages from your course mySI-net for the first time, you will coordinator be prompted to enter an Australian address as your ‘Semester Address’ • collaborate with other students and an overseas home address as • submit assessment through TurnItIn your ‘Permanent Address’. If you do • view assessment results. not yet have a semester address, Keep up with your courses at you can enter a temporary address TIP: We recommend you sign on learn.uq.edu.au (login required). (such as your accommodation for to classes as soon as they become available online to secure your place and avoid missing out. Disclaimer Any agreement with this University The University of Queensland, in This publication was produced does not remove the right to take providing education services to in May 2018 by The University of The University may discontinue or vary programs and courses action under Australia’s consumer overseas students, complies with Queensland’s Office of Marketing at any time without notice. protection laws. the National Code of Practice of and Communications, and Information in this guide is Australian Consumer Protection the Department of Education UQ International. accurate as at May 2018. australia.gov.au and Training and the Universities Australia code of ethical practice. While care has been taken to provide accurate information in CRICOS Provider Number 00025B ESOS compliance this guide, it is the responsibility ESOS Act of students to check and confirm The provision of education services internationaleducation.gov.au/ the specific details of programs, to international students by RegulatoryInformation courses and enrolment. Australian education institutions is governed by the Education Privacy Visit future-students.uq.edu.au Services for Overseas Students for up-to-date program (ESOS) Act 2000 and the National The University complies with information. Code of Practice for Registration Australian and Queensland All costs and fees quoted in this Authorities and Providers of privacy laws and guidelines. publication are in Australian Education and Training to Privacy dollars (AUD$). Overseas Students 2017. uq.edu.au/terms-of-use 28 WELCOME TO UQ
CHECKLIST AND KEY DATES Before I arrive Visit the Starting at UQ website for Apply for my student visa enrolment instructions and key dates Activate my UQ student account Apply for my Overseas Student Health Cover (OSHC) Enrol in my chosen courses Open a bank account Download helpful UQ apps Plan what to pack Book my airport pick-up a minimum of Plan accommodation for when I arrive three days in advance of arrival Plan my finances When I arrive Attend Program Welcome Phone my parents to let them know I’ve arrived and Information session (compulsory) Buy an Australian SIM card Attend Renting in Brisbane Buy a go card and apply for student discount information session Secure permanent accommodation Request my OSHC hard copy card if I have not arranged in advance Download the My OSHC Assistant app Attend O-week Attend Market Day and Open a bank account (if not already opened) join a UQ club or society Attend Getting Started Participate in Jump Start session (compulsory) Academic Preparation Attend Health and Safety Program sessions (compulsory) Settling in Know where to get help with Get to know my campus with a walking tour International Student Support Attend my first day of class Join a sport or activity with UQ Sport Get to know Brisbane and surrounds and plan my weekends and free time Other sessions/workshops to attend WELCOME TO UQ 29
UQ STUDENT SERVICES UQ INTERNATIONAL For accommodation, disability For enquiries regarding and international student offers and commencing study support enquiries uq.edu.au/student-services General office +61 (7) 3365 7941 St Lucia applicationstatus@uq.edu.au +61 (7) 3365 1704 Level 2, JD Story Building internationalstudentss@uq.edu.au The University of Queensland St Lucia Qld 4072 AUSTRALIA Student Support Services Building (21D) The University of Queensland St Lucia Qld 4072 AUSTRALIA Gatton +61 (7) 5460 1046 ssgatton@uq.edu.au Morrison Hall Via Warrego Highway Gatton Qld 4343 AUSTRALIA Herston +61 (7) 3365 1704 ssherston@uq.edu.au UQ Oral Health Centre CRICOS Provider No. 00025B Level 5, Building 883 288 Herston Rd Herston Qld 4006 AUSTRALIA facebook.com/uniofqld twitter.com/uq_news instagram.com/uniofqld weibo.com/myuq
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