Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
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Disclaimer By watching this webcast, you agree to be bound by the following conditions. You This presentation also contains non-GAAP financial information which the may not disseminate these slides or this recording, in whole or in part, without the Vodafone Group’s management believes is valuable in understanding the prior consent of Vodafone. performance of the Vodafone Group. However, non-GAAP information is not uniformly defined by all companies and therefore it may not be comparable with Information in this presentation relating to the price at which relevant investments similarly titled measures disclosed by other companies, including those in the have been bought or sold in the past or the yield on such investments cannot be Vodafone Group’s industry. Although these measures are important in the relied upon as a guide to the future performance of such investments. assessment and management of the Vodafone Group’s business, they should not This presentation does not constitute an offering of securities or otherwise be viewed in isolation or as replacements for, but rather as complementary to, the constitute an invitation or inducement to any person to underwrite, subscribe for comparable GAAP measures. or otherwise acquire or dispose of securities in any company within the Vodafone Vodafone, the Vodafone Portrait, the Vodafone Speechmark, Vodafone Broken Group. Speechmark Outline, Vodacom, Vodafone One, The future is exciting. Ready? and This presentation contains forward-looking statements, including within the M-Pesa, are trademarks of the Vodafone Group. Other product and company meaning of the US Private Securities Litigation Reform Act of 1995, which are names mentioned herein may be the trademarks of their respective owners. subject to risks and uncertainties because they relate to future events. These forward-looking statements include, without limitation, statements in relation to Vodafone Group’s financial outlook and future performance. Some of the factors which may cause actual results to differ from these forward-looking statements are discussed on the final slide of this presentation. 2
Overview • Good performance in most markets, Italy and Spain challenging • Narrowing EBITDA guidance to mid-point of 3% underlying1 organic growth, FCF raised to c.€5.4bn • Driving business performance: – Focus on operational execution and organic growth, supporting more consistent commercial performance – Radically simpler commercial propositions; internal emphasis on a few key value drivers – Openness to partnering to improve returns • Multiple value drivers supporting structural FCF growth, deleveraging and a sustainable dividend 1. Excludes the impact of UK handset financing and prior year settlements in UK and Germany 3
My long-term ambition Deepening Customer engagement + Accelerating Digital transformation + Improving Asset utilisation Driving Shareholder Returns • Gaining profitable total • Agile, tech-company • Capturing announced deal • Significant FCF growth, comms market share operating model synergies supporting 3-year LTIP • Lower churn rates • More consistent • Capital-smart strategic ambition of c.€17bn FCF commercial performance partnerships • Sustainable dividend payout • >€1.2bn opex reduction • Virtual TowerCo in Europe in Europe1 Creating shareholder value through a focus on operational excellence and organic growth 1. Opex reduction includes Europe and Common functions where referenced throughout the presentation 4
Value drivers >€0.5bn cost/capex synergies from Germany/ >€1.2bn CEE1 net opex savings in Europe by 17% FY21 49% 30% of group service revenues of group service of group service revenues revenues Europe Consumer Vodafone Business Emerging Consumer Digital transformation Asset utilisation • Fixed on-net share gains • Leading fixed challenger • Smartphone & data • Radically simpler • Capture M&A synergies • 5G opportunities • Digital enabler to penetration • Digital first • Virtual TowerCo • ‘One more product’ per SoHo/SMEs • Digital and financial • Leverage Group scale customer/lower churn • Industrialising IoT/5G services Deepening customer engagement 1. By the fifth full year post closing 5
H1 18/19 progress € Commercial momentum Digital transformation Asset utilisation • Group service revenue +0.8%1 • 30% of Europe fixed new • Vodafone-Idea merger closed, sales from digital channels Bharti Infratel/Indus Towers • Europe Consumer broadband merger progressing base +250k, converged • ‘Vodafone-Bit’ digital only customers +611k product launched in Spain • Liberty Global Germany/CEE; • Vodafone Business +1.0% service • EU opex down €0.2bn YoY regulatory submissions filed revenue growth, led by fixed/IoT • Adjusted EBITDA +2.9%2 • Merger announced in Australia • Emerging Consumer mobile data of VHA and TPG users +2.3m Narrowing full year guidance to c.3% underlying EBITDA3 growth, raising FCF guidance to c.€5.4bn, stable interim DPS All growth rates in this document are on an IAS 18 basis, organic and year-on-year, unless otherwise stated, with Vodafone India and Vodafone Qatar excluded from organic growth calculation 1. Excludes UK handset financing 2. Excludes UK handset financing and settlements 6 3. Excludes the impact of UK handset financing and prior year settlements in the UK and Germany
Good EBITDA growth in most markets, Spain and Italy challenging H1 18/19 EBITDA growth (%) 12.1 10.3 10.2 7.3 4.8 (9.7) (20.7) UK¹ Other Europe Other AMAP Germany Vodacom Italy Spain² Service revenue 0.8 2.4 9.4 2.0 5.7 -6.4 -4.7 growth (%) 1. Adjusted for handset financing and one-off settlement from the prior year 2. Adjusted for one-off items and intercompany charges 7
Italy: clear response to competitive intensity Actions Outcomes ho customer base Successful launch of second brand +491k net ports Active base management More for more offers Fixed line momentum 121k broadband net adds, price increase Jun Jul Aug Sep Strong cost discipline € 6.99 6.99 7.99 9.99 Opex reduced by 8% Offer 30GB 30GB 40GB 50GB 8
Spain: commercial repositioning; cost transformation underway Actions Outcomes Mobile contract Vodafone vs. competitor A Vodafone vs. competitor B net ports (000s) Exiting unprofitable football rights, focus on movies/series €240m annual savings by FY21 (€150m FY20) 3 Repositioning the Vodafone brand (10) (22) (18) Stable ports vs. Orange (25) (41) (45) Strengthened Lowi (62) Ports to MasMovil reduced to target Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Redesigning our operating model • Lost 60k football customers in Aug/Sept Lower cost base, launch of ‘Vodafone Bit’ • Promos ended, porting activity stabilising 9
Good performance in key markets Germany UK Vodacom Group Environment Stable Stable Macro pressure in SA Q2 service revenue growth (%) +1.7 +1.11 +6.3 H1 EBITDA growth (%) +7.3 +12.12 +4.8 466 181 4,956 H1 customer net 97 115 195 adds (000s) Mobile Contract Fixed broadband Mobile Contract Fixed broadband Mobile Contract Mobile Prepaid 1. Excluding handset financing 2. Adjusted for handset financing and one-off settlement from the prior year 10
Financial review Margherita Della Valle Group Chief Financial Officer
Underlying growth Half year financial highlights (IAS18 basis) Service revenue Adjusted EBITDA Adjusted EBIT Free cash flow Underlying Underlying (€bn) (€bn) (€bn) (€bn) Pre-spectrum Post-spectrum +0.8%1 +2.9%2 +8.6%2 20.6 19.7 7.4 2.5 2.3 7.1 1.3 0.9 6.7 6.9 1.9 2.1 0.4 0.6 H1 17/18 H1 18/19 H1 17/18 H1 18/19 H1 17/18 H1 18/19 H1 17/18 H1 18/19 Growth despite pressures Underlying EBITDA margin2 Adjusted EBITDA growth Lower capital creditors in Italy & Spain +30bps YoY and lower D&A All percentage growth rates in this document are organic unless otherwise stated 1. Organic growth excluding UK handset financing 2. Organic growth excluding UK handset financing and settlements 12
Adjusted and reported earnings H1 18/19 H1 17/18 (€m) IFRS 15 IAS 18 Adjusted EBIT 2,100 2,457 Impairment loss (3,495) - Spain (€2.9bn) Associates (8) 171 Includes 1 month of Vodafone Idea Restructuring (95) (33) Amortisation of brand assets/other (317) (543) Other income and expense (256) (44) Operating profit (2,071) 2,008 Financing costs/income (815) 152 Mark to market losses on MCB put options & FX movements Tax expense (1,409) (579) Group effective tax rate 25.9%, reflecting change in mix Non-controlling interests (132) (104) of profits, mid-term rate still low to mid-20s Non-operating income and expense (3) (1) Discontinued operations (3,535) (345) €3.4bn loss on disposal following merger with Idea Non-controlling interests 132 104 Profit/(loss) for the period (7,833) 1,235 Adjusted earnings1 979 1,773 Weighted average number of shares2 (m) 27,462 28,067 26,697m ex. mandatory convertible bond (MCB) Adjusted earnings per share (eurocents)1 3.56 6.32 Impacted by lower EBIT, move to IFRS15, FX, higher net interest 1. Reported excluding impairment losses, the loss on disposal of Vodafone India, restructuring costs, significant one-off items and amortisation of acquired intangible customer bases and brand intangible assets 2. Weighted average number of shares includes a dilution of 765 million shares (2016: 1,292 million shares) following the issue of £2.9 billion of mandatory convertible bonds (‘MCB’) in February 2016 13
Service revenue growth Quarterly trends2 Impacts of IFRS 153 (%) Ex. UK handset financing Reported (IAS18) IFRS 15 basis H1 18/19 (%) IAS 18 (ex. UK handset financing) IFRS 15 2.0 Germany 1.1 (6.4) 2.2 Italy (6.8) 2.1 1.6 0.8 1.6 1.1 UK 1.4 0.9 (4.7) 1.4 0.5 Spain (4.3) 1.3 1.1 0.3 0.3 5.7 Vodacom 5.4 (0.5) (0.7) Europe (1.0) Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18¹ Q1 18/19 Q2 18/19 7.4 AMAP 7.3 1. Excluding the benefit of a German legal settlement 2. From Q1 18/19 and onwards wholesale voice transit revenue is excluded from organic growth 3. Q1 18/19 IFRS15 service revenue growth rate restated from 1.1% to 0.9% 14
Service revenue growth drivers H1 18/19 organic service revenue growth contribution (pp) 0.3 1.2 0.5 (1.2) 0.8 0.4 (0.4) Europe Europe Emerging Vodafone Italy/Spain Wholesale¹ H1 18/19 Consumer mobile Consumer fixed Consumer Business Consumer (ex. HF) (excl. IT/ES) mobile 1. Includes common functions and eliminations 15
Opex reducing for the third year in a row EBITDA growth (€bn) 0.2 6.9 0.1 Europe1 opex savings accelerating: (0.1) 6.7 0.4 0.3 FY 17/18 FY 18/19e H1 17/18 Direct margin Net A&R Europe opex¹ AMAP opex H1 18/19 organic EBITDA organic EBITDA 1. Europe and common functions opex 16
Targeting >€1.2bn of net opex savings in Europe Group opex Europe1 opex mix (€bn) Europe1 AMAP (€bn) Commercial Technology Support 11.2 2.0 Targets: Functional targets: - Customer ops: >30% net reduction Growing < inflation 3.7 9.2 4.1 - Retail footprint: >15% reduction - IT ops: >40% savings >€1.2bn of net savings 1.4 - Shared Services: >25% efficiency saving FY 17/18 FY 20/21e Multi-year net opex savings 1. Europe and common functions opex 17
Digital transformation: cost reduction levers Digital first Radically simpler Leverage Group scale Addressable cost base €8.0bn1 €2.5bn €1.0bn €1.5bn €3.0bn Commissions Retail Customer Operations footprint operations Progress in H1 Progress Progress • 10% reduction in frequency of • 40% of products retired over 3 years • Shared Services now 20,000 FTEs human contact2 • 50% reduction in price plans - c.900 role reduction in H1 • 30% fixed sales from digital channels • Centralisation savings: - 75% in finance ops, 40% in network ops Opportunities Opportunities Opportunities • Accelerated timeframe (5yr 3yr) • New simplified pricing models • Expanding shared services • Increased ambition • Digital only plans • Centralise network design & IT operations • ‘Virtual TowerCo’ 1. Addressable cost base: total identified spend within which savings can be made through the Digital transformation programme 2. Excludes Spanish commercial repositioning impact 18
Digital transformation: Germany broadband case study Buy Onboard Install Get help 33% of broadband gross DSL calls down 30% Successful installations now 98% 20% of contacts now automated adds now online • Improved website design • Substitute calls by selfcare journeys • Grow automated and selfcare • TOBi support • Online NPV >2x retail channel NPV • Push status and digital contacts installation • Ability to predict service needs from day 1 • Manage technician appointments Über-style End-to-end process costs down c.25% 19
Driving asset utilisation: creating a virtual TowerCo Number of sites (tenancy ratio) Opportunities Virtual TowerCo JVs • Vertical internal organisation with 19,200 (1.1) dedicated management team for 1,500 (1.7) controlled operations 3,100 (1.2) • Driving operating efficiencies and 20,000 (1.3) improving tenancy ratios • Conducting due diligence to determine optimal strategic and financial direction for 11,000 (1.6) 4,200 (1.4) CEE: 9,500 (1.4) all tower assets 9,100 (1.4) GR: 2,300 (1.4) 20
Driving asset utilisation: strong synergy track record Synergies delivered from previous transactions1: (€bn) (€bn) (€bn) Vodafone Germany Vodafone Spain VodafoneZiggo KDG synergy target: €300m pa Ono: synergy target: €240m pa VZ synergy target: €210m pa 9.1 8.6 4.8 4.4 3.2 3.0 €0.4bn €0.3bn >1/3 of synergies synergies synergies realised Total cost and Total cost and Total cost and Total cost and Total cost and Total cost and capex FY14 capex FY18 capex FY14 capex FY18 capex CY16 capex LTM Germany/CEE acquisitions: targeting €535m annual run-rate cost & capex synergies2 1. Pro-forma for KDG in Germany, ONO in Spain (excluding Ono wholesale costs), and Ziggo in the Netherlands 2. By the fifth full year post completion 21
On track for fourth consecutive year of EBITDA margin expansion Group adjusted EBITDA margin Ex. handset financing (%) & settlements Ambition 31.0% 30.7% 30.8% 29.5% 29.3% 28.5% 28.6% H1 12/13 H1 13/14 H1 14/15 H1 15/16 H1 16/17 H1 17/18 H1 18/19 22
Capital intensity stable Capital intensity H1 H2 Full year Evolving capex mix Driving asset utilisation 16.1% 15.7% c.16% European NGN self build Smart capex planning largely complete – €170m saved in FY19 14.7% 17.6% 17.3% 4G coverage now 95% in EU IT migration to the Cloud 14.1% 13.6% – 40% of applications now migrated 5G investment FY 16/17 FY 17/18 FY 18/19 H1 Group data traffic (PB): 985 1,631 2,541 5G ambitions funded within mid-teens1 capital intensity envelope 1. Excluding Gigabit plan 23
Nearing the peak of the 5G spectrum cycle Historical cash spectrum spend1 (€bn) 3.4 Upcoming 5G auctions3 1.5 1.6 1.6 10 year average spectrum cash spend €1.2bn 1.1 c.1 Spectrum amortisation below €1bn2 0.4 0.4 0.5 0.3 FY 10 FY 11 FY 12 FY 13 FY 14 FY 15 FY 16 FY 17 FY 18 FY 19e FY 20 FY 21 1. Ex. India and Netherlands 2. Annual spectrum amortisation charge, adjusted for the assumption that the 3G auctions in 2000 in Germany, Italy and UK had taken place at the average price /MHz/pop for European 3G auction since 2008 3. Major markets only 24
Free cash flow H1 18/19 H1 17/18 (€m) IAS 18 IAS 18 Adjusted EBITDA 7,078 7,385 Capital additions (3,067) (3,263) Capital creditors (821) (576) Working capital (1,704) (1,718) Net interest (369) (343) Net cost of debt 2.4% (ex. Liberty) Taxation (395) (400) Liberty funding cost 2.4% to date Dividends received from associates & investments 305 284 Dividends to non-controlling interests (185) (154) Other1 52 74 Free cash flow (pre-spectrum) 894 1,289 FY 18/19 now expected to be c.€5.4bn2 Spectrum (231) (747) UK 5G spectrum acquired (3500MHz) Restructuring (97) (127) Free cash flow 566 415 1. Relates to non-cash movements on share based payments and disposal of capital assets 2. At guidance FX rates 25
FY 2018/19 net debt outlook ~3.0x pro-forma leverage post LBTY Net debt Estimated year (€bn) end net debt A robust investment 31.5 0.8 c.€31-32bn 0.8 grade balance sheet: (1.8) (2.1) • Headroom above c.3 minimum credit rating c.(5.4) 4.0 • Long term maturities • Hedged against EM FX volatility March KDG put VZ loan FY 18/19 Dividends Spectrum Net cash Start of MCB Other³ March 2018 option note FCF (accrued)² outflow to share 2019 reclassified guidance¹ India on buyback closing Committed to pro-forma target leverage range of 2.5x – 3.0x 1. At guidance FX 2. Includes Italy, Spain & the UK, excludes other potential auctions in major markets 3. Includes FX, restructuring and BEE special dividend 26
Recurring FCF supporting €4bn annual dividend Free cash flow pre-spectrum (€bn) c.€17bn cumulative 3yr LTIP ambition Headwinds vs. plan: 5.4 c.5.4 • Spain repositioning • Emerging market FX 4.1 Normalised Normalised spectrum spectrum Tailwinds vs. plan: • Accelerating cost transformation 1.3 Dividend Dividend + • DE/CEE acquisitions expected to be materially accretive to FY 16 FY 17 FY 18 NEW FY 20 FY 21 FCF1 FY 19 guidance 1. Not included in the FY 2017/18 LTIP 27
Strategy update Nick Read Group Chief Executive
Our strategy Our purpose: We connect for a better future Deeper customer engagement Europe Consumer Vodafone Business Emerging Consumer Scaled platforms & Partner of choice Leading global Europe’s largest M-Pesa Africa’s largest Europe’s largest IoT platform TV and content payment platform Tower Co distribution platform 77m sims 22m TV customers1 35m customers 58k sites across Europe Best Gigabit Network Digital “First” Radically Simpler 1. Includes VodafoneZiggo and proforma for the acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe 29
Europe Consumer: Vodafone’s leading NGN footprint European marketable homes (proforma)1 (m) Strengthening our reach and economics Total homes Germany /CEE acquisitions 168 • c.24m NGN marketable homes in Germany Total incl. ADSL and NGN 145 • Transform CEE assets into fixed/converged challengers NGN incl. wholesale 117 Strategic partnerships 61 Strategic wholesale partnerships2 OpenFibre fully funded, rollout accelerating Owned NGN network CityFibre funding to build 5m homes, option for exclusivity 54 Network sharing agreement with MasMovil for up to 1m homes Gigabit upgrades in Germany / Spain % of homes 32 37 70 86 100 1. Includes VodafoneZiggo and proforma for the acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe 2. Includes Telefonica (selected areas in Spain) and Open Fiber (Italy) 30
Europe Consumer: driving on-net penetration, lowering churn Increase our on-net penetration and… … upsell more products and services (%) Germany 29 Super Wi-Fi Gigaholiday Spain 21 Italy 12 Always connected Portugal 21 Ireland 13 Secure Net converged TV & entertainment Greece 2 Netherlands 46 0 10 20 30 40 50 H1 FY On-net penetration1 18/19 22/232 Incremental churn benefit through convergence and additional services • Every 1m on-net Broadband customers increases cash flow by c.€0.25bn 1. Includes VodafoneZiggo and proforma for the acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe 2. Mid-term ambition for on-net penetration 31
Best Gigabit Network: building Europe’s largest 4G/5G network 95% 4G coverage A densified and modernised network 88k 98% single RAN 4G sites 96% have high capacity backhaul A leading 4G/5G spectrum position 8 already have 3.5GHz spectrum for 5G markets Co-lead in 5G deployment 66% in cities with more than 100k population are 5G ready1 of sites 5G ambition: leader in network perception, differentiation vs. value players 1. Includes 13 European markets (incl. NL). ‘5G ready’ defined as sites that are single RAN enabled with backhaul capability of >1Gbps 32
Best Gigabit Network: efficient gigabit factory Costs stable Relative radio cost of delivery Europe network costs1 Europe data traffic (PB) Indexation of unit costs H1 +57% YoY -70% 102 102 -80% 100 FY 15/16 FY 16/17 FY 17/18 3G 4G 5G Targeting stable network costs despite strong expected traffic growth 1. Opex and depreciation, FY used to avoid seasonality 33
Europe Consumer: 5G brings more opportunities QoS Consumer IoT Fixed wireless access E-Gaming Opportunities Tiered offers based on quality 2.5bn European Consumer Targeting rural, semi-rural and Mobile gaming population to of service and/or speed IoT devices by 20251 non-fibre areas reach 157m by 20252 differentiation Actions Building intelligent network V-brand CIoT platform Launching in 2020 ESL ‘premium partner’ capabilities for 2020+ launch and products launched (using 3.4 - 3.7GHz bands) One more product per customer in a gigabit converged world 1. GSMA report, April 2018 2. Global Gaming Report 2018, Newzoo Research, forecasting mobile gaming population in Germany, Italy, the UK and Spain 34
Vodafone Business: a unique asset Global footprint Product mix 7% Cloud 3% IoT Mobile 60% Vodafone markets 30% Fixed Partner markets • Owner economics in multiple markets • Leading fixed challenger • 248,200 kms of fibre • Minimal exposure to legacy products and low margin IT projects • Security and end-to-end control for customers • Attractive contribution margins 30% of group service revenues, growing at 1.0% in H1 35
Vodafone Business: the challenger to incumbents Mobile revenue share1 100% Business c.78% Consumer c.60% 50% Competitor 4 Competitor 3 Competitor 2 Vodafone Competitor 1 0% Business Consumer Business Consumer Business Consumer Business Consumer Enterprise fixed revenue 8% 7% 9% 13% market share 1. Latest full year available 36
Vodafone Business: Gigabit solutions for large corporates Gain in fixed market share with SD-WAN1 Leveraging our IoT global leadership Global IoT enterprise market – Total value chain (€bn2) • Disrupt legacy relationships with lower cost solutions CAGR 17–25 232 • Differentiate through mobile integration and 202 Total 11% applying Analytics and AI 168 Services 13% 143 134 121 97 97 74 54 28 34 Connectivity 12% 17 22 13 55 Hardware 8% 43 49 53 30 FY17 FY19 FY21 FY23 FY25 • Scale and improve connectivity platform • Grow services in selective verticals beyond automotive (services 24% of IoT revenues today) 1. Software Defined – Wide Area Networks 2. Mason Feb 2017 global forecast includes fixed, mobile and LPWA communication based services 37
Emerging Consumer: Material data growth opportunities Africa and Middle East data customers1 ARPU uplift in South Africa 161m Customers +22% 78m +13% Active data users 69m Smartphone customers 36 4G customers 2G 3G 4G • 43% smartphone penetration • Data revenue is 50% of Emerging Consumer mobile service revenues • Leading/co-leading network NPS in all our markets • Data revenue growing at 18% 1. In Vodafone footprint, excluding JVs in Kenya and India 38
Emerging Consumer: M-Pesa as a financial services platform 1. Money transfer & core services 2. Enterprise payments 3. Financial services 4. Mobile commerce P2P transfers, international B2B, bank transfers, bills, Loans, handset financing, Merchant in-store transfers salaries insurance, finance tools and online % M-Pesa penetration % of into the service customer Progress by market revenue base Kenya 30 83 Tanzania 32 58 Mozambique 11 63 DRC 7 26 Lesotho 7 37 Ghana 0.7 8 Egypt 0.1 1 39
Summary Clear focus on Strong ambition to Five value drivers for Consistent investment operational execution transform our revenue growth in the best Gigabit operating model and margin expansion networks Free cash flow growth Supporting a sustainable dividend and improved shareholder returns 40
Q&A 41
Appendix 42
Germany: continued operational momentum, margin expansion Actions Outcomes Mobile contract and broadband net adds Mobile contract Fixed broadband Investing for network leadership 258 DOCSIS 3.1 upgrade in 30% of footprint 217 212 208 Growing in higher value channels 144 Direct >40% of gross adds 94 89 79 69 46 Driving convergence 1.2m converged customers, +513k H1 net adds Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Digital transformation delivering savings EBITDA margin +150bps YoY • Wholesale drag in H2, Gigabit Plan ramping up 43
UK: building commercial and financial momentum Actions Outcomes Mobile contract and broadband net adds Mobile contract1 Fixed broadband Investing for network leadership 104 #1 in London 77 66 Consumer focus on fixed and youth segment 53 44 Broadband base +201k yoy, VOXI net adds +39k 33 41 38 26 Fixed enterprise recovery 6 +1.9% growth in Q2, 15 networks closed Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Driving efficiencies, partly through digitalisation Opex reduced by 6% • EBITDA up 12%, H2 expected to improve further 1. Excludes the phasing out of Talkmobile customers. Reported contract net adds in FY 17/18: Q2 -3k, Q3 +6k, Q4 -14k, and in Q1 18/19 +60k. 44
H1 YoY EBITDA walk (€bn) 7.4 +2.9% 6.9 0.2 7.1 (0.1) (0.1) 6.7 (0.1) (0.1) (0.3) H1 17/18 FX/other Qatar India recharges UK settlement UK handset H1 17/18 H1 18/19 UK handset H1 18/19 reported EBITDA deconsolidation financing organic organic financing EBITDA reported underlying underlying EBITDA EBITDA 45
Vodafone pro-forma NGN footprint by country1 Household coverage (m)2 Owned Strategic partnership3 Acquired Assets Wholesale % Household coverage 70% 64% 75% 88% 58% 93% 38% 5.0 11.0 11.2 28.1 12.5 12.7 10.3 0.2 2.6 2.7 7.2 6.4 3.2 Germany Italy Spain UK Portugal VodafoneZiggo NLJV CEE¹ 117m Households passed with NGN (incl. wholesale) 54m Households passed with own NGN 70% Coverage 32% Coverage 1. Includes VodafoneZiggo and proforma adjustments for the announced acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe 2. As of 30 Sep 2018. Excludes 3.8m wholesale & self built NGN homes passed in Greece and Ireland 3. Of the 3.3m homes passed by Open Fiber, 2.6m were marketable by Vodafone at the end of Sep 2018 (up from 2.2m at the end of June 2018) 46
Customer experience and commercial KPIs Europe AMAP Q2 Q3 Q4 Q1 Q2 Q2 Q3 Q4 Q1 Q2 17/18 17/18 17/18 18/19 18/19 17/18 17/18 17/18 18/19 18/19 4G customers (m)1,4 54.3 56.8 59.1 61.0 62.2 4G customers (m)2,3 34.3 47.2 56.2 68.4 73.8 Broadband customers (m)1 17.1 17.5 17.8 17.9 18.3 Broadband customers (m)2 1.7 1.8 1.9 1.9 2.0 Converged customers (m)1 4.7 5.0 5.3 5.8 6.0 Converged customers (m) 0.1 0.1 0.1 0.1 0.1 Contract churn (%) 16.8 18.1 16.5 15.8 17.4 Contract churn (%) 14.3 15.4 15.6 13.8 13.2 4G % outdoor population 93 93 94 94 95 3G/4G outdoor coverage (%) 86 86 87 87 88 coverage(%)1 % of data sessions >3Mbps 91 91 92 92 90 % of data sessions >3Mbps 87 88 88 87 86 % of dropped calls 0.41 0.36 0.34 0.36 0.36 % of dropped calls 0.56 0.52 0.51 0.50 0.48 All figures exclude India and VodafoneZiggo unless otherwise stated 1. Includes VodafoneZiggo 2. Includes Vodafone-Idea and other associates, excludes Qatar 47 3. AMAP restated from Q1 18/19 onwards due to Egypt clean-up 4. Europe restated from Q2 17/18 onwards due to UK clean-up
Financing costs (excluding Liberty financing costs) HY 18/19 HY 17/18 (€m) (€m) Net financing costs (815) 152 Mark to market - Mandatory convertible bonds 180 (176) Foreign exchange1 215 (302) Adjusted net financing costs (420) (326) Other mark to market of derivative positions 5 (19) Interest expense arising on settlement of outstanding tax issues (15) 33 Net financing costs before settlement of outstanding tax issues (430) (312) Other FX/FV including Share buyback irrevocable2 - (25) Liberty financing costs 65 - Other 13 (30) Underlying net financing costs (a) (352) (367) Average net debt (b) (29,906) (29,465) Net cost of debt3 2.4% 2.5% 1. Comprises foreign exchange rate differences reflected in the income statement primarily in relation to sterling and US dollar balances 2. FX/FV on Share buyback irrevocable is in HY17/18 only 3. Cost of debt: ((a/b)x2) x 100 48
Forward-looking statements This presentation, along with any oral statements made in connection therewith, contains “forward-looking and associated benefits; the Group’s ability to secure the timely delivery of high-quality products from suppliers; loss statements” including within the meaning of the US Private Securities Litigation Reform Act of 1995 with respect to of suppliers, disruption of supply chains and greater than anticipated prices of new mobile handsets; changes in the the Group’s financial condition, results of operations and businesses and certain of the Group’s plans and objectives. costs to the Group of, or the rates the Group may charge for, terminations and roaming minutes; the impact of a failure or significant interruption to the Group’s telecommunications, networks, IT systems or data protection systems; In particular, such forward-looking statements include, but are not limited to, statements with respect to: expectations changes in foreign exchange rates, as well as changes in interest rates; the Group’s ability to realise benefits from regarding the Group’s financial condition or results of operations; expectations for the Group’s future performance entering into acquisitions, partnerships or joint ventures and entering into service franchising, brand licensing and generally; expectations regarding the Group’s operating environment and market conditions and trends; intentions platform sharing or other arrangements with third parties; acquisitions and divestments of Group businesses and and expectations regarding the development, launch and expansion of products, services and technologies; growth in assets and the pursuit of new, unexpected strategic opportunities; the Group’s ability to integrate acquired businesses customers and usage; expectations regarding spectrum licence acquisitions; and expectations regarding, service or assets; the extent of any future write-downs or impairment charges on the Group’s assets, or restructuring charges revenue, adjusted EBITDA, free cash flow, capital expenditure, and foreign exchange movements. incurred as a result of an acquisition or disposition; the impact of legal or other proceedings against the Group or other companies in the mobile telecommunications industry; loss of suppliers or disruption of supply chains; Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such developments in the Group’s financial condition, earnings and distributable funds and other factors that the Board words as “plans”, “targets” “gain”, “grow”, “continue”, “retain” or “accelerate” (including in their negative form). By takes into account when determining levels of dividends; the Group’s ability to satisfy working capital and other their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty requirements; and/or changes in statutory tax rates and profit mix. because they relate to events and depend on circumstances that may or may not occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or Furthermore, a review of the reasons why actual results and developments may differ materially from the implied by these forward-looking statements. These factors include, but are not limited to, the following: external expectations disclosed or implied within forward-looking statements can be found under the headings “Risk factors” cyber-attacks, insider threats or supplier breaches; changes in general economic or political conditions in markets and “Other information – Forward-looking statements” in the Vodafone Group’s Half-Year Financial Report for the six served by the Group and changes to the associated legal, regulatory and tax environments; increased competition; months ended 30 September 2018 and “Forward-looking statements” and “Risk management” in the Group’s Annual increased disintermediation; the impact of investment in network capacity and the deployment of new technologies, Report for the year ended 31 March 2018. The Half-Year Financial Report and the Annual Report can be found on the products and services; rapid changes to existing products and services and the inability of new products and services Group’s website (vodafone.com/investor). All subsequent written or oral forward-looking statements attributable to to perform in accordance with expectation; the ability of the Group to integrate new technologies, products and the Company, to any member of the Group or to any persons acting on their behalf are expressly qualified in their services with existing networks, technologies, products and services; the Group’s ability to grow and generate revenue; entirety by the factors referred to above. No assurances can be given that the forward-looking statements in or made a lower than expected impact of new or existing products, services or technologies on the Group’s future revenue, in connection with this presentation will be realised. Any forward-looking statements are made as of the date of this cost structure and capital expenditure outlays; slower than expected customer growth and reduced customer presentation. Subject to compliance with applicable law and regulations, Vodafone does not intend to update these retention; changes in the spending patterns of new and existing customers and increased pricing pressure; the forward-looking statements and does not undertake any obligation to do so. Group’s ability to expand its spectrum position or renew or obtain necessary licences and realise expected synergies 49
More information Visit our website for more information 2019 upcoming dates Interim dividend paid Q3 results Prelim results 1 Feb 25 Jan 14 May Contact us ir@vodafone.co.uk +44 (0) 7919 990 230 www.vodafone.com/investor For definitions of terms please see www.vodafone.com/content/index/investors/glossary 50
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