Public and International Relations Office - Diamond Jubilee Communications Plan
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
University of Gondar Diamond Jubilee 2014 Communications Plan Background The University of Gondar started out in 1954 as the Public Health College and Training Center. The training center grew over the years, and in 2004 became the University of Gondar, as we know it today. Established to meet the needs of the community, our institution maintains its commitment to contribute to the growth and development of Gondar and Ethiopia. Today through the creation of knowledge, the provision of quality education and a closer association with society, we seek to contribute to the sustainable socio-‐economic development of our nation. Home to the oldest medical college in the country, we trace our roots to 1954. The last 60 years has seen the university’s impact include a 400-‐bed referral hospital, outreach health services to 50,000 people via five off-‐campus locations, and expanding academic health programs to train the future generation of Ethiopia’s health professionals. The university has also diversified beyond health sciences with more than 26,000 students. We now have 58 undergraduate and 64 postgraduate programs across four colleges, two faculties and three schools. These include Law, Social Science and Humanities, Education, Natural and Computational Science, Technology, Veterinary Medicine and Agriculture. With this great legacy, we continue to innovate on behalf of the 5 million Ethiopians in our service area. We have invested heavily in infrastructure, including a new 1000-‐bed hospital to open in July 2014 and a new campus in Tseda. We have also enhanced the university’s technology capacity by installing new equipment and implementing advanced technology practices that have earned us national recognition. The University of Gondar has also amplified its impact by building connections to the international community. We have agreements with more than 20 universities in 10 countries as well as partnerships with governmental and non-‐governmental organizations The university counts more than 25,000 alumni as part of our legacy to Ethiopia and the world. These past students have been an integral part of our growth and development, first as students and now as ambassadors. They are leading professionals in their fields. We view the Diamond Jubilee celebration as an opportunity to share the progress we have made over the last 60 years and our plans for the future. 2
Communications activities to date have included: • Developing a Diamond Jubilee logo • Creating an alumni board in Addis Ababa • Engaging the alumni board in the U.S. • Creating a Facebook page for alumni • Adding a page to the website about the Diamond Jubilee • Publishing a booklet about the history of the university • Broadcasting a one-‐hour interview with Vice President Afework on Radio Fana • Promoting of Diamond Jubilee in events coverage • Earning coverage via the National University Sports Festival Key jubilee events are included in Appendix 1. Positioning statement: At the University of Gondar, university and community are closely joined. We are embedded in the heart of the community we serve and educate students who will carry that mission forward. With the oldest medical college in Ethiopia and an expanding campus, we improve the quality of life in Gondar, and we dedicate ourselves to solving the societal challenges facing East Africa. Alumni and external partners survey questions to test positioning statement and gauge perceptions are included in Appendix 2. Key Audiences Primary: Alumni in-‐country Alumni outside Ethiopia Current university community – faculty, staff, and students Secondary: Other higher education institutions in East Africa Political and civic leaders External partners Community in and around Gondar External media (traditional and new) Intended outcomes • Reinvigorated alumni relationships • A stronger profile as one of the leading higher education institutions solving East Africa’s toughest problems • Increased national visibility for the university Core Messages for the campaign 3
• UOG alumni are leaders in their professions, extending UOG’s impact around the country and the world. o Examples: People to People founder, Minister of Health • UOG academic and research programs address the challenges facing Ethiopia and East Africa today. o Examples: Bioinformatics program is first in the country. Physical therapy program is first in the country. • UOG has significantly improved the lives of Ethiopians, especially in the Gondar region, over the last 60 years. o Examples: Epidemics? Hospital care? Animal health issues? Strategies and Tactics 1. Conduct an audience attitude survey using free online survey tool, Survey Monkey for example. a. Survey questions in Appendix 2. b. Conduct survey for two weeks in late March, early April 2014. c. Promote survey via Facebook and email to key audiences listed in this plan. d. Compile results and review with UOG leadership. e. Use results to revise this plan document as needed. 2. Promote events to key audiences. a. Email: Send email updates at least once per month to primary audiences listed above. Include links to any new content and other channels. Explore the possible use of an email vendor, such as Constant Contact, for distribution. b. Email: Send email updates at most once per month to secondary audiences. c. Social media: Include Jubilee events as part of social media posts, but not the only content. See below on social media strategy. d. Website: Update home page blog with event information, including upcoming events, “live” update during events, and photos/videos after events. e. Online registration: Include an online event registration option, such as Eventbrite. 4
f. Distribute print materials in and around the campus and city. See below on publications strategy. 3. Develop three key digital content streams: a. Q&A series of 60 successful alumni important to the university in some way. Publish 1 every day for 60 days leading up to the July celebration. i. Develop the questions that the selected alumni will receive. (Keep questions the same for each person.) ii. Ensure that the featured alumni represent diversity: 1. Different professions 2. Men and women 3. Different ages 4. In-‐country and abroad iii. Contact the selected alumni individually by email or phone. Ask them to answer the questions by email and provide a photo. 1. For certain VIP’s, contact may be initiated by a University leader (dean, director, VP, President) iv. Collect all 60 profiles by April 30. v. Publish the first one on May 2. Publish one every day (including weekends) through June 30. vi. Promote via multiple social media accounts – UOG Facebook, alumni Facebook, UOG Twitter. vii. Ask the alumni employers to help promote in their social networks. b. Series of 9 features (text, photo, or video), one each profiling the 4 colleges, 3 schools and 2 faculties. i. Post 3 per month starting in April. Post them on the home page blog, and also on the college/school/faculty introduction page. ii. Regardless of the primary medium, ensure at least one visual element appears with each feature: Photo, Graphic (map, chart) or Video clip. 5
iii. Include basic facts: when department started, how many faculty, degree programs, # students. iv. Include “wow” info: key subject areas of focus (in research, education, or community service); any major discoveries; key international partners 1. Example: We have the best/first/only clinic that treats foot-‐and-‐ mouth disease in farm animals in a 500-‐kilometer area. 2. Example: We are collaborating with Ohio State on a plan to eradicate rabies in the Gondar region. The strategies we develop can be applied to other regions in East Africa. v. Include future plans: new buildings, new partnerships, expanded academic programs. c. Slideshow/video essay of 60 historical photos showing UOG’s development that can appear on the website. i. Start collecting digital and print images in March/April. ii. Scan print images. iii. Create slideshow or break it up into a series of photo posts on the home page blog. iv. Post on website in May. 4. Develop up to 50 additional publications in collaboration with the publications committee. Examples: a. University Prospectus will DO WHAT and be distributed TO WHOM. Expected print date: XXDATE b. History of the university in the 1960s. c. Brochures on student groups. 5. Ensure all pages on the website have content, especially pages about the colleges/faculties/schools a. Conduct an audit of all web pages. b. Identify internal partners who can help supply content. c. Keep reminding them. 6
d. Remove pages that remain empty. 6. Leverage social media networks to improve awareness among target audiences. a. How many Facebook pages does the PR office maintain? Are other offices on campus maintaining FB pages? How many can the team manage and what are the purposes/audiences? b. Reinvigorate UOG Twitter feed. c. Commit to posting in social networks at least once a week. i. Example: Throwback Thursday with an old photo ii. Promote content from strategy #2. d. Ask external partners and collaborators as well as internal faculty/staff/students to help promote the college’s social networks i. Email signatures ii. Owned channels, especially social networks 7. Cultivate media relationships with targeted channels. a. Dr. Tedros on Twitter b. ILRI e-‐newsletter c. Ethiopian media outlets (specific) d. Others? 8. Order gifts with Diamond Jubilee logo for distribution at events. Be sure to include website URL when space allows. a. Order 60 days in advance of events. 9. Throughout the Jubilee events, post real-‐time content on the website and social networks. Targeted metrics for calendar year 2014 1. At least 5 percent of total alumni attend Jubilee events. a. Total alumni = 25,000 b. 5 percent = 1,250 2. Number of Facebook followers rises by 10 percent from March 4, 2014 7
a. From 833 to 916 on the alumni Facebook page. b. From 300 to 330 on UOG Facebook page. 3. Web traffic to home page from March 4 to July 31 increases 10 percent over the same period the preceding year. a. Need 2013 stats and target 4. Mention of the Diamond Jubilee in at least one Ethiopian media outlet (traditional or new) and at least one non-‐Ethiopian media outlet (traditional or new), April-‐July, 2014. 8
APPENDIX 1: Jubilee events 3rd -‐ 5th January 2014 -‐ Launch Event: Science & Technology Conference & Fun Run February -‐ May 2014 -‐ Creativity & Innovation Competition; Sports Olympics; Faculty Celebrations April 2014 -‐ Bazaar June 2014 -‐ Competitions Finals & Research Day Key Note Celebrations 4th of July 2014 -‐ Registration: Alumni Graduation Event 5th of July 2014 -‐ Alumni Graduation Event 6th of July 2014 -‐ Inauguration of New Referral Hospital (am) 6th of July 2014 -‐ Music Concert 7th of July 2014 -‐ Next Steps Conference 7th of July 2014 -‐ Visits to University of Gondar & Historical Sites 4th October 2014 -‐ Growth Innovation & Development Conference
APPENDIX 2: ALUMNI ATTITUDES SURVEY First name* open-‐ended text Last name* open-‐ended text Age open-‐ended text Male/Female radio buttons, two choices I attended UoG as a student* radio buttons, yes/no If no, what is your affiliation with UoG? open-‐ended text If yes, what school, college, or faculty did you attend? dropdown menu Degree dropdown menu of all degrees offered Graduation Year or Last year attended dropdown menu of years Additional degrees and years open-‐ended text Email Address* open-‐ended text City of current residence* open-‐ended text State of current residence open-‐ended text Country of current residence* dropdown menu Excellent Good Average Fair Poor Don't know What are your perceptions of UOG's reputation? What is the public's perceptions of UOG's reputation? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Don't know How satisfied are you with your experiences as a student? How satisfied are you with UOG today? radio buttons: quality education, knowledge creation, community service, faculty and staff excellence, international links, innovation, technology, strong campus What of these qualities best describe UOG? (select 5) infrastructure What words would you use to describe UOG? open-‐ended text How is UOG different from other universities? open-‐ended text What are UOG's strongest programs? (select 3) dropdown What UOG topics are you most interested in? Very interested Somewhat interested neutral Not much interest no interest at Don't all know list: research, campus news, UOG history, a specific department or school, events, faculty news and achievements, student news and achievements, alumni news and achievements, student life on campus, academics/education, community service activities, administration and policies How are you interested to learn about UOG news and information? (select Very 3)interested Somewhat interested neutral Not much interest no interest at Don't all know list: email, e-‐newsletters, UOG website, Facebook, other social media, printed mail, letters from the president, phone calls, other Is there anything else you would like to share with us at this time? open-‐ended text
You can also read