THE L'ORÉAL INDIA SUSTAINABILITY COMMITMENT
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L’Oréal is on a mission to make life more beautiful, and is committed to making beauty sustainable. Our programme, Sharing Beauty With All integrates all the principles of sustainable development at the heart of the company, covering the entire value chain of innovation, production, distribution, consumers and communities. This commitment stands strong and is testified by the recognition we received in 2016 and 2017. L’Oréal has been hon- oured to be one of the only two compa- nies in the world to have received a triple “A”, the highest score from the Carbon Disclosure Project (CDP is an independent international organisation that evaluates the environment performance of compa- nies) in three areas: climate protection, Jean-Christophe Letellier sustainable water management and the Managing Director, L’Oréal India fight against deforestation. This type of external recognition encourages us to go even further and proves that we can com- bine economic growth with ambitious sustainable development commitments. Globally, we have crossed a key milestone by achieving and even exceeding our target of -60% reduction in CO2 emissions four years ahead of schedule. India has contributed substantially to help achieve these results. And we continue to actively drive initiatives for India with key achieve- ments. Our priorities in India will continue to be the best practice leader in women empowerment, skill development and environmental sustainability while devel- oping ourselves further under the Sharing Beauty With All programme. 2
LOréal India key figures Environment (2016) -62% Water Consumption per finished good from 2005 baseline 70% Green Electricity 0% Waste to landfill Economic 250mn Units sold in India Over 90% produced locally Skill Development 210,000 Hairdressers and beauticians trained in 2016 4,000+ Beauticians trained under Beauty For A Better Life programme since 2009 Gender Equality Edge First company in India to be certified in 2015 and the only FMCG company in India to be recertified in 2016 Global Triple ‘A’ rating worldwide * Pune factory 3
LOréal India at a glance L’Oréal, the no.1 cosmetics group worldwide, has been present in India as a wholly owned subsidiary of L’Oréal S.A. since 1994. L’Oréal India employs 1,600 employees directly and 5,000 employees indirectly including beauty advisors. L’Oréal India is no. 2 with 14 powerful international Today, L’Oréal India is the no. 2 player in the beauty brands industry with a strong portfolio of 14 powerful international brands across all distribution channels. Our products are available in mass market channels (L’Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L’Oréal Professionnel, Matrix, Kérastase, Cheryl’s Cosmeceuticals, Decleor); and in luxury distribution (Kiehl’s, Yves Saint Laurent, Giorgio Armani, Ralph Lauren and Diesel). Our mission in India is to offer to the Indian consumers the best cosmetics innovations in terms 90% of quality, efficacy and safety. L’Oréal India supports the progressive reforms undertaken by the government of India and especially the ‘Make Make In India in India’ programme. Today, 90% of our portfolio is 90% produced locally sourced and produced locally at our factories in Pune and Baddi. Our Research and Innovation centres in Mumbai and Bengaluru have been created to meet the future of beauty in India.
We also contribute actively to the ‘Skill India’ programme through our beauty training initiatives for beauty advisors, beauticians and hair dressers. In 2016 alone, 210,000 beauty trainings were conducted in our academies by our educators to Skill India - Grooming for upskill the salon industry. It has been a heartening sustained growth journey to see these people self-sustain and achieve their dream of being a professional or business owner in the booming beauty and wellness industry. L’Oréal India is also the proud recipient of the worldwide Economic Dividends for Gender Equality (EDGE) certification in 2015 and 2016 Gender equality always a in recognition for its commitment to achieving and top priority sustaining gender equality in the workplace. While the Indian beauty market is worth 48,000 Cr and is growing at a rapid pace, it is poised to become one of the top 6 beauty markets globally in the next 10 years. With an increase in awareness of global trends, growing disposable incomes, changes in consumption patterns and lifestyles, and digitalisation of consumers along with advanced economic reforms, the country promises exciting times ahead.
LOréal's presence in India Baddi Dehradun Ambala Roorkee Rudrapur Delhi Gurugram Gangtok Jaipur Lucknow Guwahati Patna Ahmedabad Ranchi Indore Kolkata Nagpur Cuttack Vasai Taloja Mumbai Chakan Pune Hyderabad Goa Chennai Bengaluru Head office (HO) Regional Sales Office (RSO) Research and Innovation Centres (R&I) Factories Beauty For A Better Life training centres Distribution Centres L’Oréal Academy Technical Training Centres Subcontractors
2020 LOréal Group Commitments Every year, L’Oréal publishes the progress made in its sustainable development performances as compared to the targets set for 2020. Innovating sustainably 100% of L’Oréal products will have a positive environmental or social impact. Every time a product is created or renovated, the Group will improve its environmental or social profile with regard to at least one of the following four criteria: The new formula reduces the environmental footprint, particularly with regard to water use; The new formula uses renewable raw materials that are sustainably sourced or derived from green chemistry; The new product has a positive social impact; The new packaging has an improved environmental profile. Producing sustainably L’Oréal will have reduced CO2 emissions from plants and distribution centres by 60% in absolute terms, from a 2005 baseline. L’Oréal will have reduced CO2 emissions from the transportation of products by 20% (in grams of CO2 per sales unit per km), from a 2011 baseline. L’Oréal will have reduced water consumption by 60% per finished product unit, from a 2005 baseline. L’Oréal will have reduced waste generation by 60% per finished product unit, from a 2005 baseline. L’Oréal will send zero waste to landfill. 8
Living sustainably L’Oréal will use a product assessment tool to evaluate the environmental and social profile of all products. All brands will make this information available to allow consumers to make sustainable choices. All brands will assess their environmental and social impact and make commitments to improve their footprint. Every brand will report its progress and raise consumer awareness of its commitments. Consumers will be able to influence L’Oréal’s sustainability actions through a consumer advisory committee. Developing sustainably … with communities By 2020, L’Oréal will enable more than 100,000 people from underprivileged communities to access work through the following programmes: Solidarity Sourcing; vocational training in the beauty sector; employment of disabled people. … with suppliers All strategic suppliers will be evaluated and selected based on their environmental and social performance. All strategic suppliers will have completed a self-assessment of their sustainability policy with L’Oréal’s support. All suppliers will have access to L’Oréal training tools to improve their sustainability policies. 20% of strategic suppliers will be associated with the Solidarity Sourcing programme. … with employees L’Oréal will provide healthcare coverage for employees reflecting best practices in their country of residence. L’Oréal will provide financial protection for all employees in the event of non-work-related accidents. Every L’Oréal employee worldwide will have access to at least one training session per year. 9
INNOVATING SUSTAINABLY By 2020, 100% of L’Oréal’s products will have an improved environmental or social profile. Reduction of the environmental footprint of formulas, respect for biodiversity via a sustainable and responsible sourcing policy for raw materials, eco-design of packaging and commitment to zero deforestation are all levers used by L’Oréal to drive sustainable innovation. Reducing the environmental footprint of formulas / 11 Respecting biodiversity / 12 Advanced Research Centre / 13 Optimising packaging / 13 Achieving zero deforestation / 13 INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
Reducing the environmental footprint of formulas After defining 143 product categories and screening more than 40,000 formulas for two years, an eco-design tool was crafted by the end of 2015. The aim was to guarantee all new formulas developed adhere to the goal of improved environmental profile with identical benefits for the consumer. In 2016, this tool was deployed and is currently being used by all product formulators in L’Oréal to assess the biodegradability and water footprint at the time of creation of all the new formulas. 143 product 40,000+ categories formulas Plastic microbeads are replaced by particles of natural origin, thus, improving the social/environmental profile of the products. In 2016, LOréal Group had reformulated 100% of its rinse-off exfoliating products: none of these contain plastic microbeads. Included in the launch of Garnier Light Facewash and Garnier Acnofight facewash (2017). Aligned to the global mindset of reducing the environmental footprint of formulas, Garnier Men launched Matcha Gel Facewash. This product has an exceptional environmental profile with 90% biodegradability and water profile 50% lower than the average facial wash. 82% of new or updated products have an improved environmental or social profile 11
Respecting Biodiversity To achieve our 2020 goal, L’Oréal promotes the use of renewable raw materials that are sustainably sourced or derived from green chemistry. All raw materials used by L’Oréal are reassessed based on criteria such as respect for biodiversity and contribution to socio-economic development in the territories from which they originate. 54% 94% (in terms of volume) of the raw materials of the renewable raw materials (in Group used by L’Oréal are renewable, namely purchase volumes) are the subject of around 1,540 raw materials from nearly improvement plans or actions with the 350 species of plants from over 100 suppliers concerned in order to ensure countries. sustainable sourcing. 17% Less than 13% of the raw materials used by L’Oréal (in (in number) out of the 350 plant species terms of volume) are obtained which are the source of the renewable according to the principles of green raw materials used by the Group involve chemistry (i.e., they come from significant biodiversity issues (protection renewable resources, are transformed measures, impact of production on using an environmentally respectful natural environments) depending on process and have a favourable their geographic origin and their environmental profile). extraction or production method. In India, L’Oréal’s Guar Gum Project won the gold medal under the Sustainable and Responsible purchasing category at the 2016 Purchasing Awards. Initiated in 2014, the project used gum extracted from Guar, a drought-resistant plant of the pea family grown as vegetable and fodder crop. Grown mainly in the states of Rajasthan and Haryana, Guar gum is increasingly being used as a thickener and emulsifier in hair care and hair colour products. L’Oréal collaborated with guar supplier, Solvay and the NGO, Technoserve, to improve the living conditions of 1,500 farmer-harvesters, while promoting environmentally-friendly agricultural practices. INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
L’Oréal India’s shampoos namely Garnier Ultra blends, L’Oréal Paris Total Repair and Extraordinary Clay Shampoo will use this sustainably sourced Guar gum which will further improve the social and environmental profile of our products. Advanced Research Centre This centre in Bengaluru comprising of dynamic scientists focuses its research on natural ingredients and plant extracts for applications in both skin and hair cosmetics. It includes process based innovation in the development of natural extracts, innovative raw material sourcing, analysis of complex mixtures and knowledge of the mode of action of these ingredients on hair and/or skin. Optimising packaging Reducing carton paper thickness helps save 120MT of paper 100% of folding boxes used for packing our products are FSC certified L’Oréal India realised that the largest impact maker in the value chain were the materials used for product packaging. L’Oréal identified the need to relook product packaging materials to reduce the environmental impact they make. Achieving zero deforestation Palm Oil: Including the fight against deforestation in the suppliers selection process In 2016, L’Oréal changed its evaluation and selection matrix for its suppliers of palm oil and palm kernel oil derivatives. The Group created a Sustainable Palm Index, which takes into account their commitment and their achievements in terms of knowledge of their own supply chain, sustainable procurement practices and compliance with a zero deforestation policy. All L’Oréal’s direct suppliers were evaluated using this new matrix. This new Sustainable Palm Index will be made public and made available to all companies and business partners in the sector at the beginning of 2017, in order to support efforts made to ensure sustainable palm oil sourcing. 13
PRODUCING SUSTAINABLY L’Oréal has set a target for 2020 of reducing the environmental footprint of its plants and distribution centres by 60% from a 2005 baseline. The reduction of greenhouse gas emissions in absolute terms, of water consumption and of waste generation per finished product unit, and the reduction of impacts related to transportation, have become fundamental criteria for L’Oréal’s industrial performance. Reducing CO2 emissions / 16 Reducing water consumption / 17 Zero waste recoverable / 18 PRODUCING SUSTAINABLY INNOVATING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
A testimony to LOréal India’s unwavering commitment Status in Target in 2016 2020 Carbon Emission Carbon Emission -12 % Reduction in carbon emission from 2005 to 2016 -60% We will reduce CO2 emissions at our plants and distribution centres by 60% in absolute terms Water Consumption Water Consumption -62% Water consumption per finished good from 2005 to 2016 -60% Target 2020 per finished good Waste to Landfill 0% Waste sent to landfill from our production sites in India 70 % Green Electricity in Pune Factory 15
Reducing CO2 emissions Globally, L’Oréal has reduced its greenhouse gas emissions by 67% from 2005 to 2016, in absolute terms, and increased its production volume by 29% at the same time. Our ambitious commitment towards the climate is synced to our economic success. 45% Reduced 70% Electricity Electricity From Consumption Green Power Pune factory Green Power Project Closer home, L’Oréal’s Pune plant has succeeded in reducing electricity consumption by almost 45% in 2016 (base year 2012) by implementing multiple projects. The plant purchased 5.7 million KWH of energy, of which 70% was obtained from green power. By 2017, L’Oréal India aims to further reduce its power consumption by another 15%. Across the APAC region, as of 2016, L’Oréal’s Pune plant is the only ISO 50001 certified plant on Energy Management System. PRODUCING SUSTAINABLY INNOVATING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
Reducing water consumption In time, L’Oréal has prioritised two key actions: Optimising consumption Developing recycling and reuse of water projects at the production sites Globally, we have pledged to reduce water consumption by 60% per finished product unit by 2020, from a 2005 baseline. And closer home, we initiated this with our Water Reclaim Project. 2005 2020 60% Water saved Water Reclaim Project Implemented in 2012, L’Oréal’s Pune factory decided to treat the two streams of effluents, i.e, sanitary wastewater and utility reject in a more sustainable way. We explored the Membrane Bioreactor technology, the world’s foremost technology in the treatment of sanitary wastewater where the wastewater goes through Ultrafiltration. With the help of reverse osmosis and the ultraviolet process, all remaining contaminants that may have been missed are removed. To ensure standards were maintained in the process, a programme OPTICIP was implemented. This filtered water is used in all our utilities at the factory. 17
Reducing waste By 2020, L’Oréal will have reduced the waste generated by its plants and distribution centres by 60%, from a 2005 baseline and India will have contributed significantly to the global targets. 2005 2020 60% less Waste generated Joining Hands Together, both L’Oréal India and the Indian Beauty & Hygiene Association (IBHA) joined hands with a local NGO, Stree Mukti Sanghatana (SMS). They work actively with about 200 women ragpickers and the Municipal Corpora- tion of Greater Mumbai to recycle 2,000 kgs of plastic out of which 60% waste has been recycled so far. PRODUCING SUSTAINABLY INNOVATING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
Vermiculture Project At L’Oréal India, a vermiculture treatment plant was piloted in the production facility in 2009 as an experiment to understand the best use of waste. Under observation, over the years, the project yielded results akin to green technology, leading to low emissions and at the same time ensuring the vermi-compost produced has no adverse impact on the soil’s micro flora and fauna. Vermicomposting samples confirm that this treatment will have no long-term influence on carbon and nitrogen transformation in soils as it is non-toxic to both, soil and aquatic microorganisms. L’Oréal further ensured this treatment is extended to the sludge generated by the Effluent Treatment Plant (ETP). Around 10% of the ETP liquid sludge gets treated via vermiculture in the Pune plant. These initiatives undertaken by LOréal serve as testimony in time to our ambitious actions to reduce waste at source, while ensuring the recovery of residual waste. 19
DEVELOPING SUSTAINABLY Sharing its growth with its internal and external stakeholders is a priority for L’Oréal. The Group promotes access to work for people from underprivileged communities by deploying various programmes, associates its suppliers with its sustainable development policy and guarantees its employees the best social practices all over the world. Developing Sustainably with our Employees / 22 Developing Sustainably with our Strategic Suppliers / 26 Developing Sustainably with our Communities / 33 DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Sharing our growth with internal and external stakeholders is a priority Our vision for 2020 EMPLOYEES Best in class Healthcare Financial protection against unexpected life events Easy access to training and development STRATEGIC SUPPLIERS Evaluate social and environmental Access to L’Oréal’s performance training tools Assess sustainability policy 20% part of Solidarity Sourcing programme INCLUSIVE HIRING Beauty Solidarity Sourcing professionalisation Inclusive hiring Mentoring and community education Inclusive distribution 21
DEVELOPING SUSTAINABLY with our Employees L’Oréal is known for putting employees, our internal partners at the centre of commitments. They are our greatest assets and we believe in sharing the company’s growth and success with them. Our Share and Care programme is unique and has been implemented worldwide, including in India. It not only encompasses a common set of benefits and social practices but also includes a set of measures that are relevant locally. Our ambition is to provide all L’Oréal employees easy access to healthcare coverage, financial protection and training because we are determined to provide our employees with the best environment to work in. DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Best in class insurance for all our employees Flexi work policy along with annual health checkup (Flexi hours, work from home, sabbatical) Life and personal accident cover is 3x times base salary 26 weeks maternity leave 12 weeks adoption leave Paternity leave increased to 2 weeks Continuous medical insurance for parents self funded by employees 2 days of work from home Scholarship for our factory worker’s in a month children 100% accessible sites 6 employees with Robust training disability programms for career advancement L’Oréal’s Share & Care programme, which is in its 3rd year of implementation in India, provides employees a universal set of social benefits. This has resulted in us not only achieving a global common social framework, but sustaining our leadership position in social innovation. We intend to continue implementing differentiating initiatives, while focusing on improving the quality of life at work and putting measures in place for new parents. Roshni Wadhwa HR Director, L’Oréal India 23
LOréal India Women are important to our success 33% of our leadership is women approx. 50% women across Head Office and Research L’Oréal India - First company in India to receive the EDGE Certification Equal Opportunity Employer Daycare centres / child care allowance for new mothers Pre-natal travel allowance of 30,000 Flexi-time Internal for working complaints mothers committee for the Strong prevention of sexual Anti-Harassment harassment & Anti-Bullying Policy DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Accolades won by us L’Oréal’s commitment to creating a gender equal workplace has been recognised by independent organisations like Edge certification and Equileap Ranking. These organisations extensively study and evaluate companies across various spectrums to identify optimal workplaces for both women and men. First company in Ranked no. 1 India to be certified worldwide EDGE Certification Equileap Ranking The world’s leading global Accesses organisations certification system for accelerating progress workplace gender equality, towards gender equality in uniquely applicable across the workplace, using the industries and geographical power of investments, regions. The certification has knowledge and donations. been designed to help Equileap Ranking makes companies not only create an corporate progress towards optimal workplace for women gender equality transparent and men, but also benefit from and globally comparable it. Our organisation’s efforts across all sectors using an helped us win this certification extensive Gender Scorecard for the second time in a row. to rank companies. 25
DEVELOPING SUSTAINABLY with our Strategic Suppliers By 2020, L’Oréal aims to involve 100% of its strategic suppliers to participate in its sustainable development programme. At the global level, a twofold approach was charted and we follow the same in India. We select our suppliers on the basis of their environmental and social performance. To help them grow, we also provide them with the necessary training tools. LOréal India Raw materials purchased benefited 2,175 farmers 100% of our 100% suppliers for suppliers have signed indirect purchase have the Ethical Commitment gone through the social Letter audit All strategic suppliers will be evaluated and selected basis their social and environmental performance All strategic suppliers will have completed a self-assessment of their sustainability policy with our support All suppliers will have access to L’Oréal training tools to improve their sustainability policies 20% of strategic suppliers will be associated with our Solidarity Sourcing programme DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
DEVELOPING SUSTAINABLY with our Communities Promoting access to employment and social inclusion in line with L’Oréal’s global vision of providing people in difficulty access to work, we have developed a vocational training programme for India under the Beauty For A Better Life programme. Examples of our other CSR programmes include education (Baddi school) and empowering women (FYWIS), Employee engagement in CSR (L'Oreal Citizen Day). Skill Development School for children of & Up Skilling migrant labourers Promoting education in science and vocational skill training in beauty for women, are the bedrocks of our CSR programme. Women’s participation in scientific fields and vocational education is especially low as compared to men. We aim to support women who wish to make a career, earn a livelihood and empower them via our For Young Women in Science scholarships and Beauty for a Better Life training programme. Snehhal Chitneni Chief - Communication, Sustainability & Public Affairs, L’Oréal India 27
BEAUTY FOR A BETTER LIFE (BFBL) Beautiful Beginnings The L’Oréal Foundation is committed to social causes based on the two fields of expertise, science and beauty. The Beauty For A Better Life programme provides high quality training opportunities in different beauty professions to vulnerable groups in order to help them feel better and do better. In India, L’Oréal established the Beauty For A Better Life - Beautiful Beginnings programme in 2009. With an aim to create livelihood opportunities for young women from disadvantaged sections of the society, the programme partnered with LabourNet and Sambhav Foundation, an organisation specialising in vocational training to provide skill training in beauty and hair care to participants. The curriculum developed for the programme by in-house L’Oréal trainers is rigorous. It includes 3 months classroom training followed by mandatory 2 months long internship in a professional salon before graduation. Over time, the participants build upon their learnings in a professional set-up which gives them the opportunity and confidence to find employment in beauty salons or start their own enterprises. Thus far, 4,000+ participants have been trained, many of whom have been placed in the industry or have started their own home grown beauty salon or services. DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Our Achievements 9 Beauty for 4,000+ a Better Life Curriculum young women (BFBL) centres developed by trained pan India in-house trainers since 2009 Changing lives From being a housewife to being a beautician has been a long but fruitful journey. Thanks to the beauty therapy course provided by L’Oreal and Sambhav, today I am able to supplement my husband’s income. This has given me a sense of achievement and the confidence to open my exclusive parlour in Baddi soon with some financial assistance. Presently working as: Beautician; Jashoda, Baddi Income: INR 8,000-10,000 per month I am grateful to L’Oreal and Sambhav for providing me quality training. The exposure I received has helped me maintain international standards in my work. Within no time I have managed to land a good position and salary at Blue Belle in Kolkata. Presently employed full-time; Heera Kumari Income: INR 12,500 per month Sharma, Kolkata I belong to a family of daily wage earners, and was forced to give up my formal education due to lack of financial support. The beauty and wellness training provided by L’Oreal has helped me become a beauty consultant with two parlours namely, Priyanka Beauty Parlour and Looks Beauty Parlour in Hyderabad. This has improved my financial status to a great extent. Presently working as a beauty consultant; Nani D, Hyderabad Income: INR 8,500 per month 29
For Young Women in Science L’Oréal India strongly believes that science is the source of progress, and the contribution of women is vital to its future. That is why we have initiated the L’Oréal India For Young Women in Science (FYWIS) Scholarship Programme – a countrywide initiative which encourages and supports young women to pursue their careers in science. The programme was instituted in 2003 and has empowered over 300 young women from economically disadvantaged backgrounds to pursue their higher education in any scientific field from a recognised college or university in India. A scholarship of 250,000 is granted to each of the promising young women and covers their college fees. DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Views on FYWIS from jury members It’s been a pleasure to be a part of L’Oréal’s FYWIS programme over the years. And I have always felt this programme goes much beyond financial support because both, the Jury and L’Oréal officials take the time to provide career guidance to extremely bright girls handpicked from across the country. My association with the programme has been one of my most fulfilling experiences and I hope to always be a part of it. Dr. Taslimarif Saiyed CEO and Director Centre for Cellular and Molecular Platforms (A Dept. of Biotechnology, Govt. of India Initiative) Bengaluru These are bright, young girls with dreams in their eyes aspiring to be scientists, engineers, doctors, agriculturists, veterinary physicians, etc. And the only place where they lack, unfortunately, is access to resources. Granting scholarships via FYWIS to help them fulfil their dreams is a great service to society being rendered by L’Oréal consistently for over a decade. The empathy shown by L’Oréal and its employees Dr Kavita Rege towards these young girls deserves great appreciation! Principal P.T.V.A.'s Sathaye College Mumbai Testimonials from FYWIS scholars I got placed in Tata Consultancy Services and have published a research paper based on Photonic Crystal Fiber (PCF) in a National Conference. All of this has become possible because of your scholarship which has lead me towards a bright future. Thank you for everything. - Charu Sharma, FYWIS scholar I feel very honoured for being a recipient of the FYWIS scholarship from LOréal India. This scholarship was like a stepping stone for me, without which I could not have started climbing the ladder of success. Now I am a B.Tech holder in Aerospace Engineering and preparing for civil services exams. I am very confident about my success and this all is because of this scholarship. - Sunita Tanawade, FYWIS scholar There are no words that can convey the appreciation and gratitude that I feel for LOréal India. Your scholarship helped me to complete my Engineering when I was financially very weak; your support has played a key role in my success. - Varsha Sasane, FYWIS scholar 31
School for children of migrant-workers As part of L’Oréal India’s commitment to the communities around us, our Baddi factory in Himachal Pradesh launched a community outreach initiative with a school for the children of migrant workers near the factory. In partnership with Nirmala Niketan, an NGO, the programme provides free education to approximately 200 students in the age group of 6 to 14 years. The objective of this programme is to equip and enable the children enough to transfer them into mainstream education, eventually. DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Citizen Day Launched in 2010 as a global initiative, Citizen Day is L’Oréal’s annual solidarity day. Over the past years, Citizen Day has become a commitment whereby our employees from across the world unite to engage in social outreach activities, to make a difference in the communities we serve. LOréal India 2016 80% Employee participation 10 704 5,300+ Partner / non-profit Beneficiaries Volunteer hours organisations 33
Reporting: a recognised performance Every year, L’Oréal communicates transparently, giving figures with regard to its strategy, the challenges it faces and its results in the field of corporate social responsibility and the environment in three reports: the Registration Document, L’Oréal’s progress report to the United Nations Global Compact, and the progress report on the Sharing Beauty With All sustainable development programme. L’Oréal’s CSR performance and its reporting via robust, reliable indicators audited by the Statutory Auditors led to the Group being rewarded by the most demanding organisations in this area and this was the case more than ever in 2016. The CDP, an independent L’Oréal supports the Global international organisation Compact and publishes a which evaluates the progress report to the United environmental performance Nations Global Compact of companies, awarded every year. In 2015, L’Oréal L’Oréal a triple “A”, joined the UN Global representing the top score, in Compact LEAD programme, each of the ratings made in which brings together the three key areas: climate companies who are the most protection, sustainable water committed to sustainability. management and the fight against deforestation. Only two companies in the world obtained this triple “A” score. The Ethisphere Institute, one of In December 2016, the the world leaders in the extra-financial rating agency definition and promotion of VigeoEiris once again ethical standards, ranked included L’Oréal in several L’Oréal for the seventh time as Euronext-Vigeo indices. The one of the “World’s Most Group is ranked No. 1 in its Ethical Companies”. business sector. For the fifth year running, the In October 2016, L’Oréal was extra-financial rating agency re-included in the two Ethibel Oekom Research AG gave Sustainability Indices (ESIs): L’Oréal Prime status, which is Excellence Europe and awarded to the Excellence Global. top-performing companies. 34
INNOVATING SUSTAINABLY DESIGN & SOURCING DEVELOPING PRODUCING SUSTAINABLY SUSTAINABLY PEOPLE & PARTNERS THE L'ORÉAL INDIA SUSTAINABILITY COMMITMENT LESS & MORE LIVING SUSTAINABLY INFORM & EMPOWER 35
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