T WIS H - REVER - Ambulance Wish Queensland

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T WIS H - REVER - Ambulance Wish Queensland
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                 www.ambulancewishqld.org.au
T WIS H - REVER - Ambulance Wish Queensland
ACKNOWLEDGEMENTS
Palliative Care Queensland (PCQ) acknowledges the
Traditional Custodians of the lands and seas on which
we live and work, and pay our respects to Elders past,
present and emerging.

www.ambulancewishqld.org.au
hello@ambulancewishqld.org.au | (07) 3842 3222

© Palliative Care Queensland, 2021
T WIS H - REVER - Ambulance Wish Queensland
ABOUT AMBULANCE WISH QLD
In 2019, Palliative Care Queensland created Ambulance Wish Queensland,
with one purpose in mind: to give Queenslanders living with terminal illness
access to the specialist transport and medical care they need to fulfil their
last wish.
We took our inspiration from the Netherlands’ Stitching Ambulance Wens
and the actions of two Hervey Bay paramedics who caught the imagination
of the world.
In 2007, Kees Velboer founded Stitching Ambulance Wens. A paramedic,
Kees asked Mario, a patient he was transferring if was anywhere he would
like to go. Mario was a retired seaman and asked if he could be taken to the
Vlaardingen Cana. Before parting, Kees asked Mario if he would like the
opportunity to sail again. However, Mario said this would be impossible as
he now needed a stretcher. Kees was determined to fulfil this last wish for
Mario, and he did. Mario’s words:

It does me good to know that there are still
people who care about others. From my
experience this gesture, to fulfil my wish, made a
huge impact” [2007].

COMPASSION AND CARE

In 2017, A terminally ill woman in Australia was granted her final wish to go
to the beach by paramedics in Queensland. Hervey Bay officer-in-charge
Helen Donaldson said a crew was transporting a patient to the palliative
care unit of the local hospital when the woman expressed how she wished
she could “just be at the beach” instead.
Above and beyond, the crew took a small diversion to the awesome beach
at Hervey Bay to give the patient this opportunity. Tears were shed, and the
patient felt very happy.
Now Ambulance Wish Queensland aims to make these things possible
for more Queenslanders through the generosity of volunteer health
professionals, carers and financial supporters.
T WIS H - REVER - Ambulance Wish Queensland
ABOUT BETTY

                                     The joyful image of Elizabeth
                                     “Betty” Dowsett with her
                                     Ambulance Wish Bear in
                                     the Brisbane City Botanic
                                     Gardens captured attention
                                     around the world.

Betty was greeted at Parliament
House by State Minister for Health
and Ambulance Services Steven
Miles, MP.
T WIS H - REVER - Ambulance Wish Queensland
Run by Palliative Care Queensland, Ambulance
             Wish Queensland was launched on a chilly winter
             morning in July 2019 by Queensland State Minister
             for Health and Ambulance Services, the Honourable
OUR          Steven Miles at Parliament House in Brisbane.

FIRST WISH
             Our first wish recipient was 92-year-old palliative
             care patient Betty Dowsett, who just wanted to
             spend some time outside in the sunshine and to
             enjoy a passionfruit ice-cream.
T WIS H - REVER - Ambulance Wish Queensland
OUR
Ambulance Wish Queensland volunteer
                                             VOLUNTEERS
nurse Carol chats to Betty in the Brisbane
City Botanic Gardens.

Ambulance Wish Queensland volunteer           Trevor & Kären getting ready with Darren,
paramedics Innes and Darren were delighted    Ambulance Wish Queensland program
to escort Betty from the Canossa Private      manager Rianne, volunteer paramedic
Hospital to Parliament House and the          Sue and volunteer palliative care nurse
Botanic Gardens in the Brisbane CBD.          practitioner Annabelle.

The clouds parted and the sun shone just      Ambulance Wish Queensland volunteer
as Chris was taken to the foreshore with      paramedics Rachel and Natasha prepped the
his wife Debbie and son Jeremy along with     Wish Ambulance ready to fulfil another wish.
the AWQld volunteer paramedics Sue and
Rachel.
T WIS H - REVER - Ambulance Wish Queensland
TOUCHING HEARTS

                                                 Welcomed distraction for patients, carers and
Benefits of the program
                                                their loved ones
                                                 Increased awareness and understanding of
                                                palliative care

                                                Building community and professional capacity

                                                Reduced anxiety and fear

                                                Increasing social care options for palliative care

                                                Increased end of life planning

                                                Increased volunteering in palliative care

                                                 Increased partnerships between palliative care
                                                and paramedicine

Which will lead to                          Increased compassionate communities

                                             Improved quality of life for people living with a
                                            terminal condition

                                            Increased compassion and death literacy

                                             Increased empowerment of patients, carers and
                                            their loved ones

                                            Increased positive engagement with the end of life

Time and time again, I’ve seen the wish effect
not just happiness but true and lasting joy.
Dr Margaret Little, Paediatric Oncologist,
Queensland Children’s Hospital.
T WIS H - REVER - Ambulance Wish Queensland
BETTY’S WISH
The first Ambulance Wish recipient in Australia, Betty, was a
mother of 8, grandmother of 19 and great grandmother of
29. Betty shared a little of her life story with the Palliative
Care Queensland team. She told us she was born in Sydney in
October 1926, the eldest of five children. As a young woman,
she worked as a telephonist at David Jones (DJ’s), which is where
she met her husband of 67 years, James “Ron” Dowsett, who was
a salesman in another DJ’s store. The couple married when they
were both 20 and had eight children, “four boys and
four girls”.
Betty, 92, became the first ever Ambulance Wish recipient in Australia on July 25, 2019 when she was
escorted from the palliative care unit at Canossa Private Hospital by volunteer paramedics Innes and
Darren, to Parliament House in Brisbane’s CBD where she was welcomed by the State Minister for
Health and Ambulance Services, the Honourable Steven Miles.
From Parliament House, Betty and her volunteer nurse Angela were taken by the AWQld team into the
nearby City Botanic Gardens where Innes and Darren showed Betty the lovely winter blooms and
the ponds. On their way back to Canossa, AWQld team took a short detour to show Betty the Brisbane
River and cityscape on the glorious winter day.
Then to top off what had already been an exhilarating day, Betty was invited to be on top-rating
national breakfast TV show, Sunrise, the following morning.

TREVOR’S WISH
On December 18 2019, Trevor became the second wish recipient of
Ambulance Wish Queensland. He and his wife, Kären, took the trip
together from the palliative care unit at St Vincent’s Private Hospital
in Brisbane to one of their favourite plane spotting sites.
Trevor was born in Melbourne in May 1950 and dreamed
of becoming an airline pilot, but asthma proved a barrier to
that goal, so he joined Trans-Australian Airlines (TAA) when
he was 20. Starting in baggage check-in, he worked in the
airline industry for 35 years until his retirement as a Duty
Manager with Qantas in 2005. Trevor and Kären had a shared
love of aviation and travel and have spent many happy hours
at the popular plane spotting “platform” near the Brisbane
Domestic Airport, occasionally with the company of their adored
grandchildren.
With the assistance of Ambulance Wish Queensland team, Trevor and Kären
spent an hour at the plane spotting site with his daughter Alex and
a surprise visit from some of Trevor’s old colleagues.
After a Bundy rum and cola and a glass of champagne, the couple visited their old home at Clayfield
and took a short detour to the top of nearby Bartley’s Hill.
T WIS H - REVER - Ambulance Wish Queensland
CHRIS’ WISH
Mother Nature delivered a brief reprieve from the summer rain for
Chris’ Ambulance Wish on 17 January 2020. After a wet start to
the day, the clouds parted and the sun shone for the trip from
his home at Harbourview Court to Cleveland Point with his wife
Debbie and son Jeremy.
Chris met his wife, Debbie, at a live music event at the QUT
Campus Club and they married on May 8, 1993 at Guardian
Angels Catholic Church at Wynnum. Their son Jeremy was born in
2003. He has many interests including jewellery design, fishing, golf,
playing the guitar and spending time with his family and friends.
His Ambulance Wish was to smell the sea air and see the blue sky, so it was
a blessing that the weather cleared for a couple of hours. He also really enjoyed the
sweet taste of a strawberry thickshake before the group took a stroll along the foreshore.

ALI’S WISH
Ali was always generous when it came to sharing her time and
her energy, even while she spent her final months in the care of
Hopewell Hospice on the Gold Coast.
When the 85-year-old was told about the new charity program,
Ambulance Wish Queensland, she didn’t feel like she needed
the service herself, but she wanted to help ensure others would
have the opportunity for a Last Wish.
With the support of her nurse Kylie and the hospice, which is part
of Wesley Mission Queensland, Ali rallied her friends and family to
fill three hampers with donations to raise money for AWQld.
Ali died in the loving care of the hospice at Arundel on February 13.

JOYCE’S WISH
On July 24 2020, Joyce became the fifth wish recipient for
Ambulance Wish Queensland. The AWQld team partnered with St
Vincent’s Private Hospital Brisbane to deliver this wish.
Her wish team picked up Joyce from her hospital room at
10 am and drove her in the Wish Ambulance to her home
in Morningside, where her daughter, Kaye and long-time
neighbour, Thelma met her with warm smiles and welcomed
her into her newly renovated kitchen with an array of delicious
sweets and a warm cup of tea.
The occasion was filled with love and happiness, for Joyce, Kaye,
Thelma and the AWQld team.
T WIS H - REVER - Ambulance Wish Queensland
How Ambulance
          Wishes are made
                                                                  The criteria for
                                                                  Ambulance Wish Queensland

                          Identify your Wish Request              1.   SUPPORT: The Wish Recipient must
                                                                       be a current patient of one of our
                                                                       partner specialist palliative care
                                                                       services1
                                                                  2.   RESIDENCE: The Wish Recipient can
                                                                       reside at a home, hospice, hospital
                          Have a chat with your Palliative Care        or care facility within 150km radius
                          Team about your Wish Request                 from Brisbane CBD
                                                                  3.   LOCATION: The Ambulance Wish
                                                                       request location must be within
                                                                       150km radius from Brisbane CBD
                          Ambulance Wish Queensland               4.   DIAGNOSIS: The Wish Recipient
                          will assess if we have volunteers,           must have a diagnosis of a life-
                          equipment and resources to                   limiting condition and be expected
                          complete the wish requested                  to live less than 12 months2
                                                                  5.   MOBILITY: The Wish Recipient
                                                                       must require 1-2 person assist with
                                                                       mobility and/or spend more than
                          If your Wish is confirmed we will
                                                                       60% of time in bed3
                          create your Wish Team to meet
                          with you, your loved ones and your      6.   CONSENT: The Wish Recipient
                          service to discuss your Wish Day             must be able to consent to the
                                                                       Ambulance Wish
                                                                  7.   GOALS OF CARE: Clear goals of care
                                                                       must be in place4
                          Your Wish Team visits your Wish         8.   WISH TYPE: The Wish must be low
                          location and develops a Wish Day             in complexity and risk
                          Itinerary for you
                                                                       1) Full list of our Wish Partner Specialist Palliative
                                                                          Care Services can be found on our website at
                                                                          ambulancewishqld.org.au
                                                                       2) Assessed by using the Surprise Question
                          Your Wish Team (including                    3) This is based on a health care tool
                          paramedics and health                        4) Including a Do Not Resuscitate Order
                          professionals) and your SPC team
                          will fulfil your last Wish with care
                          and compassion                          All Ambulance Wishes
                                                                  are FREE, however,
                                                                  the volume of wishes
                          Your Wish Team will provide you
                                                                  that can be fulfilled is
                          with an Ambulance Wish Bear
                          (Kees), Wish Blanket and Memory         dependent on donations,
                          Book to create memories forever         bequests, fundraising and
                                                                  corporate partnerships

                                                                                        An program of
ambulancewishqld.org.au
                                                                                       PA L L I AT I V E C A R E Q L D.O RG . AU
PROGRAM REACH

                  Community support for our concept exceeded all expectations.
                  Our launch was covered on every Queensland TV station as well as
                  national coverage on ABC and all News Corp and Nine publications,
                  online and in print.

 155              The following day Betty Dowsett and our paramedic, Darren, were
                  on Sunrise, which was picked up by The Daily Mail UK and one of the
                  world’s largest news agencies, Agence-France Press, and from there
MILLION WORLD-    publications across the globe. The potential reach was a staggering
WIDE REACH WITH   155 million. Social media also went viral with posts hitting incredible
 SOCIAL MEDIA     numbers and attracting massive engagement.
Corporate
                                                              Partners give more
                                                              than just money
                                                        All the funds provided by our partners go
                                                        immediately to helping fulfill wishes and create
                                                        memories forever. Much needed funds are used to
                                                        train our staff and volunteers, keep our wish
                                                        ambulance and support vehicles on the road.

Corporate Partners receive significant brand
awareness, which may include:
•   Partnership recognition and tagging on social   •   Logo placement on vehicles
    media after each wish
                                                    •   Logo placement on website
•   Speaking opportunity at our annual lunch with
    our volunteers and staff                        •   Logo placement on printed marketing material

•   Tools for partners to link their brand to       •   Logo placement on Wish Team t-shirts
    Ambulance Wish Queensland
HOW CAN YOU HELP?

Fulfilling a last wish is not just about the person living with a terminal illness. It provides an
opportunity for their family members, friends and loved ones to share the experience with them to
create forever memories.
Ambulance Wish Queensland receives some Queensland Government funding and in-kind support from
Queensland Ambulance Service (QAS); however, the program requires corporate partnerships, donations,
philanthropists and community fundraising to ensure its continued operation and ability to deliver as many
wishes as possible for Queenslanders approaching their end of life.
In addition to the social good of the Ambulance Wish Queensland program, your partnership or donation
can support Palliative Care Queensland to take the program statewide so that many more people can
benefit.

Tailored partnership solution
For each of our corporate partners, our dedicated partnership team will work with you to create a tailored
sponsorship solution that will enable you to show your support for Ambulance Wish Queensland and
achieve your strategic brand and marketing objectives.

Across social media, member communications, public relations, events and brand placement we will
ensure that your brand is at the heart of Ambulance Wish Queensland.

FUND A CRITICAL                                 Wish                      Volunteer
AMBULANCE WISH                                 Manager                   Coordiantor
ROLE                                          120K                           60K

 START A                                   GOLD               SILVER            BRONZE
 PARTNERSHIP                               100K               50K                30K
 WITH AWQld

FUND A                                       Regional Wish & Volunteer Manager
REGIONAL AREA
ROLLOUT                                                      100K

CONTACT OUR
                                                               07 3842 3222
                                                               partnership@ambulancewishqld.org.au

PARTNERSHIP TEAM                                               www.ambulancewish.org.au
TOGETHER LET’S MAKE

A LAST WISH
MEMORIES FOREVER

      www.ambulancewishqld.org.au
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