Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto

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Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto

Supporting
Economic
Recovery
Through
Collaborati n
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto
                                                                                                                        Supporting Economic Recovery Through Collaboration

The roll out of the biggest vaccination programme in the history of the UK offers light at the end
of the tunnel as the focus of public discourse turns toward the unprecedented economic challenges
presented by the Covid-19 pandemic.

           Addressing these challenges is, rightly, the focus of both the                              Every single day, people and businesses will have some form
           Scottish and UK Governments. Discussion is now firmly                                       of interaction with our industry whether that’s using their
           focussed on how we rebuild our economy and address                                          debit card, their pension pot being invested on their behalf
           the pressing climate emergency. Whether we call this green                                  or having the funds to invest and grow their business. This
           economic recovery or build back better, it is about jobs for                                hasn’t stopped during the pandemic; in fact, we have offered
           the future, decarbonising our key industries and creating                                   additional support to help customers and clients through
           opportunities for our people and communities.                                               these difficult times.

           At a time when public finances are stretched and the                                        The Scottish Parliament election on 6 May come at a crucial
           economy is in sharp focus, the public and private sectors                                   moment in this crisis and SFE is firmly committed to working
           must collaborate to ensure we deal with the challenges ahead                                with the newly elected government and playing a key role in
           and rebuild our economy. The financial services industry is                                 the economic recovery. Our manifesto ‘Supporting Economic
           in a unique position to play a vital role in this because our                               Recovery Through Collaboration’ highlights the key priorities
           businesses support all aspects of the economy.                                              for SFE’s membership as we work toward a fair, inclusive, and
                                                                                                       green recovery.

           We’re calling for collaboration on four key policy areas:

                      ECONOMIC RECOVERY                                                                          SKILLS & INCLUSION
                      Convene a dedicated quarterly cross-sector                                                 Ensure the improvement of digital inclusion,
                      forum of key industry groups, co-chaired by the                                            preparing young people for the workforce of the
           Cabinet Secretary for Finance and/or Economy and the                                        future and reskilling current employees. We also call for a
           SFE Chairperson, focussed on developing clear public policy                                 commitment to review Scotland’s apprenticeship system to
           actions to accelerate Scotland’s economic recovery.                                         assess whether it is properly supporting a growing financial
                                                                                                       services sector, in which many firms have the capacity to
                       CLIMATE CHANGE                                                                  create more apprenticeships.
                       Place financial services at the forefront of Scotland
                       being recognised as a global centre for green                                            SECURING SCOTLAND’S
           finance and to work collaboratively with both the energy and                                         GLOBAL POSITION
           financial services sectors to achieve this.                                                          Work with the UK Government to ensure Scotland
                                                                                                                remains an attractive location for business to
                                                                                                       cement our position as a leading financial centre.

           Significant contributor to Scotland’s economy
                                                                                                                        £75.6bn                                             in tax revenue
                                                                                                                                                                            in 2019/20
           £13bn or 9.4% of GVA1                                                                                        Accounting for

                                                                                                                        10.1%                                 of the UK’s total
                                                                                                                                                              tax receipts 3
                                                          Financial services
                                                          exports account for 40%                                                                     Scotland is home to
                                                          of Scotland’s services                                                                      more than 5,700
                                                          exports totalling £9.2bn                                                                    financial and
                                                                                                                                                      professional services
                                        bn

                      40% = £9.2                    ...of which                                                                                       businesses employing
                                                    37%                                                                                               160,000 people 4
                    ...of which                     exports to the EU
                                                                                                                      The 2nd largest financial services
                    63%                                                                                               cluster in the UK after London
                    exports to the rest of the world 2

1
    Enabling growth across the UK 2019, TheCityUK                                               3
                                                                                                    Key facts about UK-based financial and related professional services 2021, TheCityUK
2
    Exporting from across Britain Financial and related professional services 2020, TheCityUK   4
                                                                                                    Financial services and fintech, Scottish Development International
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto
                                                                                   Supporting Economic Recovery Through Collaboration

SFE - A Growing Organisation
with a Renewed Purpose
Scotland is a leading financial centre;
second only to London in the UK, and
one that is built on 350 years of world-                                           90+ members
leading expertise.
                                                                                  Largest industry body for financial
From global organisations headquartered and operating in
Scotland to small locally based support companies and an                                services in Scotland
established fintech cluster, Scotland’s diverse financial eco-
system has a proven track record of collaboration.

Financial services are integral to everyday lives and                      Financial & Professional Services employ
planning for the future: facilitating the government-backed
coronavirus loans that supported businesses at a time of
such uncertainty; providing mortgages that allow people
to buy their own home; managing the funds that invest in
the economy and helping people save for retirement and
                                                                                                160,000
protecting and insuring what is important to them.                                               people in Scotland
A strong financial services sector is critical to Scotland’s
economic and societal wellbeing. This has never been
more important.
                                                                                                of national
                                                                                6%              employment

                                                                                    Banking                                    Insurance
                                                                 EXPERTISE IN

                                                                                    Life & pensions                            Legal

                                                                                    Asset                                      Accountancy
                                                                                    management
                                                                                                                               Wealth
Sandy Begbie CBE was appointed Chief
Executive of SFE in October last year and                                           Fintech                                    management
brought with him a successful track record
in financial services globally from a human
resources and transformation perspective.

Sandy also has a range of experience from third sector
                                                                                Edinburgh     21st           Glasgow                  81st
roles and working with government, including developing          in the Global Financial Centres Index5
the Young Person’s Guarantee in 2020.

With the support of members, Sandy has refreshed
Scotland’s Financial Services Strategy. Having a positive                                                Home to
societal impact is at the heart of the soon-to-be-published
                                                                                                   more than

                                                                                                   150
strategy, which will serve as the context for our industry’s
collective focus on issues such as climate change, the
workforce of the future, innovation, inclusion and ensuring
Scotland remains an attractive location for investment.

                                                                                               fintech companies 6
                                                                                                             5
                                                                                                                 Global Financial Centres Index, March 2021
                                                                                                             6
                                                                                                                 Kalifa Review of UK Fintech 2020
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto
                                                                                Supporting Economic Recovery Through Collaboration

SFE & THE NEXT SCOTTISH GOVERNMENT:
COLLABORATION IS KEY
 SFE has a proud track record of working                                         CLIMATE CHANGE
 constructively with a range of stakeholders                                     In November this year Glasgow has the privilege of
 in the interests of our members and wider                           hosting COP26, a gathering of global leaders who will discuss
                                                                     climate change and how countries are planning to tackle it.
 society. We continue to collaborate closely                         The summit provides a valuable opportunity for Scotland’s
 with both the UK and Scottish Governments                           financial services industry to highlight its ESG credentials to
 and political parties in tackling a range of                        the world.
 legislative and public policy issues.
                                                                     SFE members will play a key role by leading by example and
 Following extensive consultation with our members, we have          facilitating the move to net zero for their customers as they
 identified four areas of public policy that we view as priorities   decarbonise in the short and long term:
 for the next Scottish Government that will, if adopted,
 contribute to sustainable economic growth during the next           „ We will work with the energy industry to finance
 parliamentary term and beyond.                                         decarbonisation efforts and be a leader in transition
                                                                        finance.
                                                                     „ Work to join up the available capital with ‘green’ projects.
             ECONOMIC RECOVERY                                       „ Promote the expansion of green specific finance
             Given our significant and diverse Scottish and             products: borrowing and investing opportunities.
 global footprint, SFE is ideally positioned to offer a balanced
                                                                     „ S etting the standards for transparent disclosure on
 and overarching view of Scotland’s economy. While the full
                                                                        climate, cultural and societal metrics (pay gap, gender and
 impact of the pandemic isn’t yet clear, what we do know
                                                                        ethnicity dynamics).
 for certain is that public and private sectors will have to
 collaborate in order to deal with the economic challenges.          „ Act as a bridge between wider industry and Scotland’s
                                                                        national resources to finance carbon offsetting
 The Scottish Government’s Advisory Group on Economic                   opportunities.
 Recovery (AGER) made a series of recommendations in                 „ E ncourage self-reflection and identification of ways for
 a report published last summer. These recommendations                  the financial services industry itself to become carbon
 focussed on ensuring a transition towards a greener, net-              neutral.
 zero and wellbeing economy, and a range of measures to
 address different challenges the economy will face as Scotland      Government has provided strong support for these aims
 recovers from the coronavirus pandemic.                             in recent times. The Scottish Government established the
                                                                     Scottish National Investment Bank in 2020 and the Chancellor
 SFE will continue to work with the sector to develop a plan,        announced the creation of the UK Infrastructure Bank as part
 influenced by the AGER work and the more recent Financing           of his Budget plans in March this year. Both institutions have
 Scotland’s Recovery analysis, that explains what collective         the stated intention of helping tackle climate change and will
 action the industry will unite behind.                              help meet Scotland’s net zero emissions target by 2045.

 We call on the next Scottish Government to                          These are welcome developments and can help SFE
                                                                     members promote the expansion of green specific finance
 convene a dedicated quarterly cross-sector forum
                                                                     products, borrowing and investing opportunities. However,
 of key business groups, co-chaired by the Cabinet                   it is imperative we understand how these banks will work in
 Secretary for Finance and/or Economy and the                        practice and in conjunction with one another to the benefit of
 SFE Chairperson, focussed on developing clear                       the Scottish economy. Like financial services, the energy sector
 public policy actions, themes that are identified in                in Scotland is of huge economic importance and both have
                                                                     the critical mass and expertise to support Scotland’s transition
 this manifesto and other measures, to accelerate
                                                                     to net zero.
 Scotland’s economic recovery.

 Scotland is responsible for                                         We urge the Scottish Government to place
                                                                     financial services at the forefront of Scotland
                              of the UK’s responsible                being recognised as a global centre for green
                              investing market                       finance and to work collaboratively with both
 outpacing its 7% share of the                                       the energy and financial services sectors to
 conventional market.7                                               achieve this.
 7
     Investment Management Survey 2019-20, The IA
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto
                                                                                                     Supporting Economic Recovery Through Collaboration

                     SKILLS & INCLUSION                                                              SECURING SCOTLAND’S POSITION
                     We live in a digital world. It’s changing the way                               within a new global trading context
                     we work, do business, entertain, shop and keep in                               Scotland is home to global financial and professional
           touch with our family and friends. SFE is acutely aware of                     services firms and has a proud track record of being the most
           the need for financial services to continually evolve to take                  popular location outside London for inward investment.
           account of technological developments that are creating new
           opportunities within the industry. For example, there are now                  We are a leading centre with native and global financial
           more than 150 financial technology (FinTech) firms based in                    brands such as Aviva, Baillie Gifford, Barclays, BlackRock, HSBC,
           Scotland, compared to just 25 when FinTech Scotland was                        J.P. Morgan, Lloyds Banking Group, Morgan Stanley, NatWest
           launched in 2018.                                                              Group, Phoenix Group, Standard Life Aberdeen, to name a
                                                                                          few. All of which have invested significantly in Scotland.
           To maximise the long-term potential of our industry, financial
           and professional services firms must continue to recruit,                      The key to a fair, sustainable, and green recovery will be
           develop and retain top talent within the industry in this ever-                attracting the investment required to drive innovation, fuel
           changing context.                                                              growth, and create well-paid jobs – thereby widening the tax
                                                                                          base that ensures the proper funding of our public services.
           We must also prioritise diversity and inclusion in all its forms
           to enable people from all backgrounds to join our industry                     We have the critical mass and a strong heritage across
           and ensure our workplaces reflect the customers and                            banking, investment management, insurance and pensions.
           communities we serve. This is something we have been very                      We also have an established fintech cluster that is going
           keen to develop with SFE Young Professionals, which aims                       from strength-to-strength. Other key advantages include our
           to connect, inspire and support people in the early stages of                  depth of talent, lower cost of doing business when compared
           their careers.                                                                 with other financial services centres, a high quality of life and
                                                                                          vibrant cultural scene. We must build on our success and
           We support the Scottish Government’s                                           create an attractive environment where businesses want
           recently published Digital Strategy and strongly                               to expand or relocate to Scotland for all the reasons listed
                                                                                          above.
           encourage the new administration to ensure
           the improvement of digital inclusion, preparing                                It is vital the Scottish Government through
           young people for the workforce of the future and                               Scottish Development International (SDI) and
           reskilling current employees. We must seize the                                UK Government (DIT) work together to ensure
           opportunities presented from the accelerated                                   Scotland remains an attractive location in a post
           digital world and new ways of working.                                         Brexit and new international trading context.
                                                                                          We urge the next administration to implement
           We also call for a commitment to review                                        the Investing with Purpose and Inward Investment
           Scotland’s apprenticeship system to assess                                     plans at pace and work with the private sector to
           whether it is properly supporting a growing                                    realise the ambition.
           financial services sector, in which many firms have
           the capacity to create more apprenticeships. We
           believe more flexibility could help with reskilling                                      Scotland was the
           people looking to change careers as well as                                              second most attractive
           creating innovative pathways for young people
           from all backgrounds.
                                                                                                    location for financial
                                                                                             services foreign direct
                                  Fast Track into Financial Services                         investment in 2019 for the
                                  is a funded six-week work readiness qualification
                                  that helps people transition into financial services.
                                                                                             seventh consecutive year.
                                  It’s a partnership between the financial industry,
                                  learning providers and Skills Development Scotland
                                                                                             Its share of all financial services
                                                                                             FDI into the UK increased from
            Digital financial services is                                                    6.3% in 2018 to 8.1% in 2019 8
           ONE OF NINE key opportunity
                areas for Scotland’s inward
                       investment ambitions
8
    EY UK Attractiveness Report for Financial Services 2020
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto
                                                                                                              Supporting Economic Recovery Through Collaboration

SFE’s Covid Response:
Support for Customers, Colleagues & Communities
in a challenging context
           There is no doubt the pandemic will dominate                                                                CUSTOMERS
           public policy and discourse for years to come.                                                              SFE members recognise the significant
           As we emerge from the health emergency,                                                                     anxiety being experienced by people over
                                                                                                                       their personal finances, and firms have taken
           cross-sector and cross-party collaboration will                                         a range of measures to support their customers. We must
           be required to tackle the economic recovery.                                            continue to keep a focus on financial inclusion and recognise
                                                                                                   the difficulties people are facing. SFE and our member firms
           Despite the unprecedented period of upheaval, essential                                 are also not immune to the economic challenges, however
           financial services have been maintained for millions of                                 we will continue to prioritise our customers, colleagues and
           customers and clients in Scotland, the UK and around the                                communities.
           world. We’re grateful to our frontline financial services
           colleagues who have gone into work throughout the                                       The Banking sector has delivered support for business banking
           pandemic to help customers with their financial needs and                               customers that goes beyond the government lending schemes,
           ensure crucial services remain accessible.                                              including repayment holidays on existing loans, free banking
                                                                                                   for SMEs, the removal of overdraft fees and free resilience
           Our members represent a diverse range of disciplines within                             planning to help Scottish businesses navigate Covid and Brexit.
           financial and professional services and, like most businesses,
           are not immune to the economic challenges posed by the                                  While bank branches have remained open for essential
           pandemic. We must also be conscious of the debt burden                                  services, steps have been taken to help customers do
           many businesses in the most impacted sectors face and tailor                            more online. A range of services beyond financial help
           support for customers who are under financial pressure as                               were introduced, including helping customers access the
           unemployment rates rise.                                                                internet and learn new skills for online shopping, virtual GP
                                                                                                   appointments and staying connected with family and friends.
           Despite this and whilst recognising more work can always
           be done, there is a unified focus on continuing to support                              Life & Pensions firms have worked hard to maintain payment
           customers, colleagues and communities throughout the                                    systems and other services to ensure customers continue
           recovery.                                                                               to receive their pensions and other incomes from savings
                                                                                                   products. They have sensitively supported customers and
           90,000 Scottish businesses have                                                         provided empathy for grieving families as they go through the
           received more than £3.4bn from the UK                                                   claims process.
           Government- backed coronavirus loans
           facilitated by banks 9                                                                  Insurers’ main priority has been to make sure customers
                                                                                                   can continue to have valid claims paid in this challenging
                                                                                                   environment and expect to pay out more than £3bn in
                                                                                                   Covid-related claims across a range of policies.

                 4.7million                                                                        As long-term investors in the economy, Asset Managers are
                                                                                                   committed to supporting the corporate sector and the wider
                payment deferrals granted                                                          economy. They have offered rent deferrals on commercial
                across mortgages, credit cards                                                     properties and made clear their support for company boards
                                                                                                   focused on leading their business through the crisis – looking
                and personal loans in the UK 10                                                    after their employees, suppliers and customers.

                                Dedicated phone and
                                online services for NHS and
                                vulnerable customers.

9
    UK government helps more than 90000 businesses in Scotland, UK Government
10
    Lenders continue to provide financial support for customers impacted by Covid-19, UK Finance
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
2021 Scottish Election Manifesto
                                                                        Supporting Economic Recovery Through Collaboration

           COLLEAGUES
           With the vast majority of financial and professional
           services colleagues continuing to work from home,
           the wellbeing of employees continues to be a top
priority. Mental health is an increasing concern and additional
steps are being taken to support colleagues at home and in
the workplace.

Comprehensive social distancing, physical protection and
hygiene measures have been implemented along with financial,
wellbeing, medical, and child support for staff undertaking
essential roles in branches, contact centres, and head office
locations.

In addition, some firms have introduced paid emergency
leave for staff who are shielding and those with caring
responsibilities, an allowance for employees working from
home and financial support to help with home schooling
technology requirements.
                                                                                COMMUNITIES
                                                                               SFE members know that the vulnerable in
                                                                               society are most at risk from coronavirus and
                                                                               its economic impact. Our members have seen
                                                                  first-hand the enormous pressure people are under and
                                                                  have given additional funds to charities and community
                                                                  groups, who are best placed to provide the practical and
                                                                  emotional support required by those in need.

                                                                  Strategic partnerships with the third sector aim to create
                                                                  an immediate and long-term impact on communities. Our
                                                                  members have partnered with hundreds of grassroots
                                                                  and national charities to help tackle a range of issues,
                                                                  from loneliness and isolation to financial problems and
                                                                  food poverty. Examples include repurposing offices for a
                                                                  food bank distribution hub, creating rest and relaxation
                                                                  areas for frontline NHS staff in hospitals and topping
                                                                  up grants to help charities who have experienced huge
                                                                  demand in services.
Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto Supporting Economic Recovery Through Collaborati n - 2021 Scottish Election Manifesto
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