Staying in touch Social Outreach Program Postcards - COTA SA
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EVOLVE COTA SA’s magazine AUGUST 2020 Staying in touch Postcards page 6 Social Outreach Program page 7 Life during COVID-19 in the APY Lands page 10 1
COTASA /cotasouthaus EVOLVE AUGUST 2020 What we do... /cotasouthaus Contents COTA SA is an older people’s movement, working to advance the rights, interests and futures of more than 630,000 South Australians as we age. Along with providing a platform to ensure that older people are part of decision-making by government and industry, we also offer a range of independent supports and services. COTA SA powers the following: Policy and Advocacy work - We work closely with older people to inform and influence Strength for Life - Strength training programs run by accredited fitness providers, specifically 2020, 4 Social Outreach 7 COVID-19 Life in the 10 policy and public opinion through our policy designed for older people. EXTRAordinary Program APY Lands advice, communications and advocacy. ZestFest - Our festival for modern ageing held We are just past the halfway Staying connected through We spoke to Elders and staff in Aged Care Support Service - We support over two weeks in October every year. mark of 2020 and already the COVID-19. Enter... the Social the APY Lands to find out what older people, their families and networks to year has been an extraordinary Outreach program! life has been like during these navigate and access aged care services and The Rainbow Hub - A one-stop-shop for one, with circumstances unprecedented times. explore the options available, including policy, programs, services, events and activities that have challenged and My Aged Care. for older members of the Lesbian, Gay, frightened us as individuals Bisexual, Transgender and Intersex (LGBTI) and collectively. Advance Care Directives - We provide support community. for older people needing information about Advance Care Directives. Information Access - We offer volunteer assistance to help find information or complete COTA Visitors - We match volunteer visitors forms or documents. with older people who could do with a friend. 28 We are always on the look-out for both Membership - COTA SA offers individual, Authorised by: Jane Mussared, volunteer visitors and for people wishing to household and club membership to older Chief Executive, COTA SA GPO Box 1583 be visited. people who want to support and assist Adelaide, SA 5001 our work. The Plug-in - We provide a platform for older All rights reserved. Material in Evolve is copyrighted and its content may be people to have an influential voice to innovate Legal service - Free advice for COTA SA and improve products, services and policies for members on wills and general matters. republished only by arrangement with Dr Maria Alejandra COTA SA. Although any accepted the growing older market. advertising material should conform Pinero de Plaza, Phd to COTA SA’s ethical standards, such acceptance does not imply endorsement. Post Doctoral Research Fellow Editor: Hilary Abel (08) 8232 0422 NEW OFFICE LOCATION Communications Advisor, 1800 182 324 (Country callers) from Flinders University shares Please note we are no longer located at 16 Hutt Street, Adelaide. COTA SA cotasa@cotasa.org.au her research on loneliness We will be moving into new offices around October 2020. habel@cotasa.org.au www.cotasa.org.au and isolation. 2 Stay tuned for dates and our new location! 3
From the President & CE 2020, EXTRAordinary! By Emeritus Professor Anne Edwards AO President, & Jane Mussared CE, COTA SA We are just past the halfway mark in a wide range of crucial roles While the most severe early of 2020 and already the year in affected communities - as restrictions are beginning to has been an extraordinary one, emergency services staff and ease in South Australia, without with circumstances that have volunteers, support crews for a vaccine, the threat of COVID-19 challenged and frightened us as people and wildlife, in the clean- is not over and we will need to individuals and collectively. up and as fundraisers, donors maintain vigilance about social and tourists when they have distancing, hygiene and avoiding The terrible bushfires in the been able. Importantly many contact with others if we are sick. Adelaide Hills and on Kangaroo told us that they would like us Island dominated the end of to be more active in advocating With our state, territory and 2019 and the start of 2020, with for effective climate policy. Ask national colleagues, COTA SA other Australian communities us how you can be part of our has represented the needs of experiencing their own fronts climate change survey and older people as our community of devastation. provide feedback to our draft navigates its way through Statement of Interest. a global pandemic. We are And then, of course, the outbreak conscious that large numbers of and spread of COVID-19 across Older people, and particularly older South Australians do not the world upended our lives those over 70 years, were one of communicate online and so we all over again. But, this time the groups identified very early as have picked up the phone and, everyone in Australia is affected, at particular risk from COVID-19. despite the extra cost of postage, as is the rest of the world. The For many of us it all but shut we have mailed information impact and ongoing threat of the down our roles and contributions whenever we can. virus has been, and continues to, as volunteers. It placed extended dominate our lives. limitations on our interaction We have now vacated 16 Hutt with family, friends, neighbours Street after a 10-year tenancy. Both the bushfires and responses and neighbourhoods. For older We will soon advise the location to COVID-19 have people living in residential of a new and more affordable city had disproportionate effects aged care, the incursions on headquarters for COTA SA. The on the well-being of older lives were even more extreme. last few months have served to South Australians. While we have all cooperated remind us that COTA SA has never and observed the restrictions been about our building. We are Surely the lesson of 2020 is very More than a quarter of South introduced for our own and our a community united by our vision much one of staying in touch - Australians aged over 50 live community’s good, it is important for the possibilities of modern with neighbours, with friends, outside Adelaide including in to recognise that extended ageing and the need to tackle with family and, of course, with the areas which were the most isolation carries particular risks as ageism and other disadvantage us. When the time is right, we heavily hit by the bushfires. we age. that get in its way. look forward to welcoming you Older people played a big part to our new office. 4 5
messages of love, hope & fun... Social outreach program Staying connected Volunteers heard incredible stories of stoicism, resilience and kindness with many older people concerned more about others than POSTCARDS themselves. Our lives changed in March to check on how they were grandchildren. To fears of 2020 when Governments doing. To listen, ask if they leaving the house, and sadness restricted our way of living were getting everything they at the heartbreak of losing a From behind the COVID curtain to keep us safe during the COVID-19 pandemic. needed and to offer a regular phone chat. loved one and hosting a socially distanced and restricted funeral. Heartwarming personal reflections from older South Australians on the highs Australians overwhelmingly Volunteers heard incredible Our volunteers have not and lows of the COVID-19 restrictions. complied and COTA SA was no stories of stoicism, resilience reached everyone yet and we different. Staff and volunteers and kindness with many older will continue to make calls for Postcards from behind the story, poem or do a sketch to tell For more information about postponed community people concerned more about at least the next month. With COVID curtain – a project by us about their experience of life Postcards visit the homepage of activities and stayed home. others than themselves. restrictions now easing, we urge COTA SA and funded by Office during the COVID-19 pandemic the COTA SA website: South Australians continue to for Ageing Well – responds to or what you have liked best www.cotasa.org.au We know that many older Some were helping others with support each other through the extraordinary situation about restrictions lifting. people already experience groceries, stamps, meals and family, friendship and good COVID-19 has brought to our To participate in the project, some level of social isolation, other essentials while others deeds, doing so safely. lives. It provides an opportunity These postcards will be collated contact COTA SA by: and this pandemic may have, were learning to use Zoom for for older people to capture how and shared through an online P: [08] 8232 0422 or for some, added to those online parties and meetings. If we didn’t get to call you and the pandemic has affected them. exhibition, displayed as part of Country callers 1800 182 324 feelings of loneliness. We heard stories about people you would like to know more ZestFest in 2021 and then kept Email: postcards@cotasa.org.au picking up discarded hobbies about COTA SA services and Those interested in participating as a record of this unique time Mail: GPO Box 1583, COTA SA felt it was vital to or household jobs, or enjoying other social supports, you can are sent a pack of two specially in history. Adelaide SA 5001 remain connected with older time in their gardens and others visit our website or contact us designed postcards. people across the state during were taking the opportunity to on [08] 8232 0422, Country The second postcard, is to send Include your name, phone the lock down. So, the Social simply relax and do nothing. callers 1800 182 324 or email: One postcard is postage paid to a friend, family member or number, address and how many Outreach Program was born! cotasa@cotasa.org.au. and has a return address to neighbour to stay in touch or to postcard packs you would like Our priority was to reach out to We also heard about the COTA SA. On this postcard, older initiate or reignite a relationship. (if you are ordering for friends or those who live alone or do not difficulties some were For more information about people, are invited to a write a an organisation). The Postcard use email. experiencing. Feelings of COVID-19 contact the Older project runs until August 31. anxiousness about missing Persons COVID-19 Support Staff and volunteers started medical appointments, Line on 1800 171 866. calling members one by one fitness classes, children and 6 7
reflections from social outreach volunteers Derek Bowman Julie Johnston Reflecting on telephone I have loved listening to calls I’ve made, member’s life journeys, to the they’ve been enjoyable, resilience of members in the face humbling and interesting. of adversity, to just making the best of a difficult situation. I applied to become a COTA SA provided volunteers I’ve heard about South Australia’s As a volunteer in self isolation I members in the face of adversity, I had a wonderful conversation Community Visitor with the with regular lists of 6 -12 boat building industry, have really enjoyed being part to just making the best of a with a 93 year old talking about COTA Visitors program initially members to ring, a call script, horticultural sector and rail of the COTA SA Social Outreach difficult situation. how her life began schooling for face–to–face visiting. recording form and the networks. I’ve heard about Project during COVID-19. in Melbourne, working as a opportunity to ask questions. current events, employment Gardening has been a top secretary in Hobart, marrying in I undertook training at Victor Members were located all over histories, favourite recipes, fishing I have been amazed by the activity as has virtual book club Collins St in Melbourne and then Harbor which occurred against the state, offering a cross section advice, gardening tips, model number of older members who meetings using Zoom, walking, settling in her early married life looming COVID–19 restrictions. of experience and observation. railways and popular authors. have remained so positive and listening to music, knitting, in Port Lincoln. Shortly after, the Community resilient during this time. reading, crafts, jigsaw puzzles Visitor role was put on hold. Most members I’ve spoken It’s also incredibly humbling to and reminiscing while sorting She recounted snow skiing I was then invited to become with aren’t experiencing hear members stories of being I initially started with phone through photos. in her 70’s, how she and her involved in the new COTA SA negative effects during the treated shabbily at shopping calls to members on the Yorke husband had travelled around Social Outreach Project as a Coronavirus period. centres, feeling abandoned Peninsula where I live but am There were only a few either Australia twice, and they had virtual visitor. by younger family members, Some spoke briefly, confirmed now systematically working with mobile phone numbers, just returned from a cruise in issues which could arise when Its purpose was to phone 5,000 they were well, revealed coping my way around the state with connected to social media November last year. She told partners return home from COTA SA members who didn’t strategies and rung – off. phone calls to members on the platforms or connected to me how she still has a photo in hospital, suffering inadequate have email to check in. The Eyre Peninsula, Ceduna, Whyalla, the internet. Many have said her lounge room of her and her I always ask whether a follow up funeral arrangements, turning telephone calls were to chat, Andamooka, Peterborough, Port they have actually enjoyed the husband on a camel on Cable telephone call is required and off heaters in winter due to high listen and offer social support Wakefield, Mallala, Two Wells, isolation and for many its not Beach in Broome. Which was most members have declined, electricity costs and vulnerability and sources of Murray Bridge and Strathalbyn. much different to their funny because I have a similar citing they’re alright. A few when watching civil unrest on trusted information. normal lives. picture in our living room having have said yes, either providing television. I attempt to be both I never cease to be in awe of lived in Broome for 6 years! time for me to seek specific empathetic and objective. COTA SA’s Country Listening many of our members, well I have particularly enjoyed information they’ve requested or into their 80’s and 90’s who hearing about what happens in Posts identified “Loneliness It’s also rewarding when anticipating a further chat. are continuing to lead very Andamooka during a pandemic, and Isolation” and “Low Digital members say they appreciate Inclusion” as major issues The experience has been COTA SA for “making contact”. productive lives in their local what life is like in Port Wakefield confronting South Australia’s enjoyable from my perspective as communities. I have loved - a place that I just normally drive population aged 65+ and there listening to member’s life through on the way to Adelaide or was a concern that these issues journeys, to the resilience of back home to the Yorke Peninsula. would be amplified during the Coronavirus period. 8 9
COVID life in the apy lands We acknowledge and pay respect to the past, present and future Traditional This was a significant reason why their services were able to continue. We spoke to some of their Custodians and Elders of this nation and the continuation of cultural, spiritual staff and clients to find out how life changed and educational practices of Aboriginal and Torres Strait Islander peoples. during this time. The staff quickly had to get to grips with Most of us experienced feelings of isolation to some degree during the height of the COVID-19 understanding coronavirus, how it spreads and restrictions, but the day-to-day realities were quite different in the APY Lands than in the cities. the risks to the community. They were on a It’s hard to comprehend the isolation of the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands. Located steep learning curve themselves, plus they were in the far north-west corner of South Australia, this 103,000 square kilometre area is home to about distributing protective equipment and teaching 3,000 people of Aboriginal descent. There are seven communities and several homelands dotted handwashing protocols and other preventative across the landscape. While these communities have essential services, facilities such as hospitals and measures. While they were supporting their major retail stores are literally hundreds of kilometres away. community during work hours, they were managing the impacts of the restrictions in their As COVID-19 began to spread across Australia, the APY Lands was one of the first areas to be locked own lives when they finished work. down, cutting the local population off from the outside world. The Aboriginal population was disproportionately affected by the swine flu outbreak of 2009, and the indigenous communities and One care worker told us that explaining social the government were quick to act to ensure that didn’t happen again. distancing and travelling restrictions was difficult in the beginning. “They are a people that live, sleep, eat, move and breathe together”, she said. Many were missing the family they couldn’t visit in person The lock down of the APY Lands was an important measure to protect the people and their culture. and were worried about those that were outside of the APY Lands when the restrictions came into The elders are the guardians of Aboriginal culture – they are the storytellers, and have the knowledge effect and were unable to return. Staying in contact via mobile phone was helpful but no replacement of Aboriginal laws and customs. But they are also particularly vulnerable, with over 50% of Aboriginal for physical connection. There are also impacts on cultural practices and rituals “their bush tucker is on adults having underlying health concerns that could contribute to complications from coronavirus. the other side of the highway, where they are not permitted to go”, she continued. Multigenerational living is commonplace in the APY Lands, further increasing the risk of exposure for those aged over fifty. The APY Lands people have acknowledged the need to adjust the way they live for the safety of their families, the community and their future. However, it is still very challenging and has fundamentally Not only was movement into and out of the APY Lands restricted but so was movement between the changed how they would normally live. While restrictions are easing, the people of the APY Lands communities within the area. This fundamentally changed their day-to-day lives. Aboriginal people remain vigilant to protect this unique and vulnerable culture. love being on the move, it is not unusual to drive 300 kilometres to visit a relative or to buy supplies. For the people that live there, not being able to travel around had a profound impact on their mental health. With restricted external services or supplies coming in, support for the communities had to come from within. Aboriginal Community Services (ACS) provide aged care services to the APY Lands communities. The majority of their APY Lands staff are Aboriginal and live and work on the APY Lands. 10 11
COTA SA knows aged care Thinking aged care? We can help... COTA SA is an independent voice and source of up to date information on all things aged care. We support older people, their families and networks to find out about the options available and what to do to navigate aged care and access the services you need. We offer - • Expert support and advice through Specialist Aged Care Navigator, Julie Lawrie [pictured]. To make a time to speak with Julie call 0484 143 772 or email: acs@cotasa.org.au. • One-on-one information and advice about the aged care system and the options available through local aged care navigator champions in your community. • Group presentations about aged care, how it works and where to start through our Maximising My Independence program. • The opportunity to be or receive a friend through COTA Visitors for people living in aged care or waiting for or receiving aged care services at home [see page 16]. • Information and guidance to complete your Advance Care Directive. • Specialist support through our Rainbow Hub for people identifying as LGBTI [see page 22]. • The chance for all older people to join The Plug-in and influence the future of ageing, including aged care. COTA SA is committed to all older people who need aged care, and if we can’t help you, we will connect you to services and supports who can. COTA SA is also involved in advocacy for improvement to the aged care system both locally and nationally in partnership with the other states and territories through COTA Australia. COTA SA knows aged care! 12 13
COTA SA’s COuntry Programs COTA SA Project Officer, Su Bell, has COTA SA’s My Aged Care Support and Advance Care been working with regional South Directive (ACD) programs have received continued funding from Country SA PHN into 2021. Australians on the Copper Coast. These two programs provide free independent support and information to older people and their Su Bell [pictured right above] has worked with families who may need assistance planning ahead COTA SA for two years. First as a Volunteer Peer or may feel overwhelmed getting to grips with Champion for My Aged Care [MAC] and then as a My Aged Care. Project Officer for Care Directives [ACD]. She assists the local community in understanding The Copper Coast has an ageing population and Both programs offer individual and group Su has been very successful at making a difference face-to-face information sessions adhering and accessing aged care services that are available to them and navigates people through and having a positive impact on her community. to social distancing guidelines. completing Care Directives. “It is so important to let people know what services If you would like to take advantage of these free are available in their area, and how they can access services, they are available in the following regions. them.” “It is a great job, to see the relief on their faces, for them to know that now I can stay in my Advance Care Directive own home, with assistance, or get transport to get • Yorke Peninsula and the Mid North my hair permed, or get my garden tidied up. This is very important to some, to keep their standards up, My Aged Care Support program regardless of their age.” Su says. • Yorke Peninsula Interview with Pat Williams • Fleurieu Peninsula • Mid North • Mannum area • Lower Eyre Peninsula How important is it to have a local, face-to- For more information please call: face connection? Very important! Just a phone call, and she will visit Helen Morley to chat through the issue. How did you connect with Su Bell? Country Program Officer Dr Gray [Moonta Medical] said I should talk to What have you struggled with being an older Ph: Country callers 1800 182 324 Su Bell. She was in the waiting room with her Australian living regionally? Mobile: 0429 085 990 MAC sign. I made an appointment and she We have everything here. Doctors, specialists come Email: acs@cotasa.org.au visited my husband and I in our home. to Wallaroo Hospital. It’s usually all ok. How has Su helped you? How have you dealt with isolation and Lots of ways. MAC to begin with. She made loneliness through the COVID-19 pandemic? numerous phone calls to MAC to get more help for Not good. Same thing each day, get up, clean the my husband, Gary. Then she helped set up an ACD house, read a book — bored s**less. I can’t visit for my husband and myself. She was supportive husband of 62 years, because he is in the local when Gary went into Moonta Aged Care. nursing home. I haven’t seen him for 5 weeks, but I can visit him next Monday. How has this relationship affected you? Funded by Su has always been there to alleviate my worries How are you staying connected with others and walk me through any situation. Su is one of the through these restrictions? nicest ladies I have ever met. Everyone will tell you On the phone, have a coffee with friends and sit a that. She is very helpful. metre away from each other. 14 15
cota visitors We chat on the phone as if we’ve been friends for years and even on the days when Maria’s not feeling too good we end up having a good laugh about something. Friends for older people Elizabeth & Maria COTA Visitors matches friendly volunteer visitors telephoning, texting or posting good old fashioned I first met Maria back in October last year when I and each time Maria seemed to be more at ease to older people who are lonely or in need of a letters to their friends. Now with restrictions easing, volunteered as a COTA Visitor. After I finished my and comfortable talking about her past, her family, new friend. Suitable matches are made based on we are looking forward to resuming face-to-face orientation session, I was matched with Maria as health, feelings and interests. both peoples backgrounds, interests, hobbies visits, albeit physically distanced. she lives nearby and we have a similar background. and geographical location and all volunteers are When she wasn’t feeling very well, she asked me police checked. Take part! I was a nervous when we arranged to meet at the local shopping centre. Maria chose to meet there to visit her at her home. Unfortunately our face to face meetings have been halted due to COVID-19 People receiving a home care package or who are COTA SA is always seeking new people to be as she preferred to get out of the house. but I telephone her every week and we chat for an living in a residential aged care facility are eligible. matched for this program. People interested hour or so. Families, advocates and/or aged care in participating either as a volunteer visitor or I soon felt comfortable as we had coffee and cake representatives are encouraged to reach out and someone seeking a new friend should contact and got to know each other a little. We walked We both feel really comfortable to talk about get a friend for someone in their care. COTA SA. Website: www.cotasa.org.au around the shops as Maria enjoys looking at new anything and everything now, and I feel great [see COTA Visitors in the left hand menu] clothes and current fashions. After Maria bought knowing that I’m making her life a little bit brighter. Visits are for an hour a week or fortnight, at the Ph: [08] 8232 0422 or Country callers 1800 182 324. a new skirt, I walked her to the taxi stand and we older person’s home, aged care residence or a went our separate ways. Maria is looking forward to having a coffee at the mutually agreeable public meeting place. As part of COTA SA’s Rainbow Hub, we also have shopping mall and having a good look around the a specific COTA Visitors program for the LGBTI The next time I telephoned Maria to arrange my shops again when Government restrictions are Whether it be chatting, reminiscing, sharing a community. Call Jackie Wurm, LGBTI Project Officer, visit, Maria asked to meet at a different, shopping eased, as am I. morning or afternoon tea, walking, doing a craft or on the numbers above for more information. centre nearby, which also suited me. other activity that you both enjoy – visits are fun and enjoyable for both. COTA SA is funded through the Government’s We again had coffee and cake and a good chat, Elizabeth Community Visitors Scheme to deliver the COTA then walked around the shops for a bit of exercise. COTA Visitor During the COVID-19 pandemic, COTA Visitors Visitors Program. Maria again got a taxi home when she got tired. maintained their friendships by regularly We visited the shopping centre another five times 16 17
theplugin.com.au As with any issue facing older Australians, COTA SA wants to ensure that the community is being heard. COTA SA’s social enterprise, The Plug-in, conducted a survey soon after the Coronavirus first struck to hear people’s thoughts and feelings. The Plug-in received a large number of responses from South Australians aged 50 or older, including many comments and ideas about responding to the crisis. The findings showed It ’s time to get on board! respondents caring more The Plug-in is COTA SA’s specialist engagement and insights consultancy which connects a community of older people with organisations, businesses and researchers who want to understand them better. Through about the impact of COVID-19 co-design workshops, surveys, in-depth interviews and workshops, we give older people an influential on society as they do about voice and generate insights that enable clients to improve their products, services and policies. the impact on themselves and their family. If you’re over 50, then we invite you to join our community of “Influencers” ready to “plug in” to client projects – it’s free and simple to register. Or, if you’re from an organisation that wants to understand your older customers at a deeper level, then connect with us – we are ready to partner with you. Thanks for sharing your stories! “Some people might not do transport services out of pride, like some people won’t put their hand up for a pension ‘cause they are too proud” Project Participant Overall, respondents “It’s like everything, you don’t know until you ask but we don’t know what to ask, ‘cause we don’t know what’s have been very out there!” Project Participant supportive of Almost 1000 Influencers from across SA including Port Pirie, Naracoorte, Elizabeth, Victor Harbor, the government Noarlunga, and West Lakes took part in workshops and our online survey to share their experiences of measures getting to and from hospital and specialist appointments. The insights gathered by The Plug-in have introduced helped The Office for Ageing Well, SA Health and transport service providers around the state improve to protect their understanding of older people’s needs and preferences for health-related travel. and support Watch our project video report to find out more at our website: Australians. https://theplugin.com.au/past-projects/transport-options-project/ Many respondents commented on the positive aspects that may emerge from the COVID-19 crisis telling us: “The many heroes, (shop assistants, emergency medical staff and more) need to be publicly appreciated….” “It’s an opportunity for everyone to be more responsible and care for each other” Stay tuned for our next survey asking about COVID-19 and what your thoughts are now, several months after the pandemic first hit and as some restrictions are being eased. 18 19
moving to the beat of isolation Research shows that strength is important for Dhanmaya Basnet These measures were very popular amongst the continuing to function well as we age. Strength Strength for Life participants with many of them training exercises are beneficial for bone health taking up the offer of free equipment and keeping as well as improving mobility, balance and up their exercise routines in their homes during helping with everyday activities like climbing the lock down. stairs or carrying groceries. “Thanks to the equipment, I’ve been able to stay Our Strength for Life (SFL) program helps to active at home. I find I am sleeping better and get up promote health and wellbeing in people over refreshed. I’m seeing the benefits of starting exercising 50 through specially designed strength training in a group, which has helped me to be motivated to r ! ! ne programs run by accredited fitness providers. exercise at home alone.” said Lucy Duka. COTA SA partners with over 100 facilities across SA to deliver Strength for Life programs to the Mary Jimenea also said, “I’m happy when I’m Wi n exercising because I feel healthy and at peace. community. I like how it’s like meditating, and it’s also In May 2019, the City of Salisbury established a mental wellbeing.” Strength for Life program with a focus on culturally Damber Kumari Mongar The City of Salisbury were delighted with the and linguistically diverse (CALD) participants. To give people an avenue to keep moving number of Bhutanese participants who took up The classes included 33 participants of different and stay fit during the COVID-19 restrictions, the offer of free equipment. Hari, the Bhutanese cultural backgrounds including 8 Bhutanese, 5 Strength for Life partnered up with Wellbeing volunteer, reported that “They are thankful to you Filipino, 3 Italian, 2 Croatian, 2 Dutch and 1 Spanish SA and Redfox pictures to create eight online for delivering exercise equipment to their homes, participant. The classes provided an opportunity exercise videos to keep people active while even during the time that movements were so to celebrate their own cultures as well as staying at home. restricted.” meeting people from other cultural backgrounds while improving their own wellbeing. Dhanmaya said that JYC’s gesture and its concern As part of this, SFL ran the ‘Move in May’ for their wellbeing had motivated her to do her competition which engaged members and Most of the CALD participants speak and SFL exercise at home regularly. She finds the gave them a fitness challenge. The competition understand English. However, there was strong programme beneficial for her. She is now able attracted 17,000 views of the exercise videos. Bhutanese contingent, who sometimes have to move her limbs more easily and finds moving Participants were required to complete a warm difficulties understanding English. Luckily, one of around not as painful. up and cool down video as well as 1 to 4 workout the Bhutanese participants is happy to interpret for the Bhutanese clients that need it. Damber Kumari is following her exercise regimen videos for the week. regularly. She feels SFL has helped her wellbeing, Sadly, during the onset of COVID-19, classes were Dean Bennett (pictured) was one of the winners particularly she is now able to move her hands unable to continue at the Jack Young Centre. Lucy Duka of our Move in May competition. more freely. However, The City of Salisbury maintained a connection to their Strength for Life attendees As COVID-19 restrictions begin to ease, The City Dean said “We had seen the flyers promoting SFL through fortnightly phone calls, the creation of of Salisbury is looking forward to being able to and had talked about starting the program before a Salisbury Seniors Community Facebook page, resume in person Strength for Life classes. In the COVID-19 hit” . “I am very excited that I can now mail-outs and other engagement activities. meantime, they continue to actively encourage get a free assessment and 10 free sessions and my and support their Strength for Life clients as much wife and I will both join the program”. In response to the COVID-19 restrictions, COTA as possible. The City of Salisbury wishes to thank SA, Wellbeing SA and Strength for Life developed COTA SA for their support, provision of resources If you would like more information about a series of videos to help keep participants and leadership during this time. Strength for Life visit the COTA SA website moving at home. In conjunction with these videos, The City of Salisbury also provided or call and speak to one of the SFL team participants with their individual programs and on [08] 8232 0422. free equipment hire. Their fitness instructor took calls and emails from those that wanted advice or feedback, and she also produced illustrated instructions for participants. Mary Jimenea 20 12 21
working with LGBTI elders Staff News a s e n e Bo Jay COTA SA’s Rainbow Hub is a one- The Language of Biscotti stop-shop for policy, programs, services, events and activities for In late March, as the Adelaide Festival and older people who are part of the Fringe season was drawing to an end, and the Lesbian, Gay, Bisexual, Transgender unknown reality of the COVID-19 measures and Intersex (LGBTI) community. were being discussed, I saw a little post on Facebook from a respected arts colleague, PROGRAMS AND SERVICES Paola, announcing her inaugural ‘Biscotti Bake Rainbow Hub Monthly Lunches In’. Somewhat intrigued, I replied, ‘yes, I am in’. I Every 4th Thursday of the month at The Treasury from 12pm. Bookings essential via 8232 0422. had no idea what to expect – and I don’t think Paola did either! Rainbow Hub E-newsletter Keep up to date with the latest news and events for LGBTI elders. We kicked off on the first Saturday in April, all 30 participants, from all walks of life, met over Navigating Aged Care the interactive online meeting platform, Zoom. We provide tailored information in convenient locations throughout Adelaide, including a regular Each in our own kitchens, donned in aprons, presence for LGBTI elders at Stirling Library, every 1st and 3rd Saturday of the month from 10am - 12pm. ready to tackle Zia Julie’s Scotch Finger Biscuits. COTA Visitors My authentic Italian baking experience had The Rainbow Hub connects volunteer visitors with LGBTI elders in need of a friend, who are receiving commenced – there were no bowls in sight, or waiting for aged care services. the bench was the mixing platform and the measures relied on feeling ‘how much flour We have all dealt with the challenges associated LGBTI Aged Care Awareness Training the mix would take..’ Paola, and from time-to- with being in ‘Lock down’ in many different ways, COTA SA is the South Australian partner for the Silver Rainbow LGBTI Aged Care Awareness Training time, her elderly Mamma, Anna, would regale certainly we have all had to find new ways to adapt. Project. Training is available for aged care providers and is delivered by qualified trainers with lived us with tales about the biscuits. Events they So, while my son in Melbourne, like so many hipsters, LGBTI experience. had featured at, whether they were ‘speciale’ has nurtured his sourdough starter like it was a new or regular coffee dunking sorts, family stories born baby, I have been nurturing my new Biscotti POLICY AND ADVOCACY associated with them and the origins of the Bake In friends over Zoom in my cucina (kitchen) and Rainbow Hub Advisory Group recipe. The details of certain ingredients that in my cuore (heart) every Saturday. I have noticed, The Advisory Group works closely with COTA SA to guide the Rainbow Hub and to lead advocacy must or must not be included to be truly unfortunately, that my body is taking a little longer priorities and engagement. The Advisory Group also liaises with other key LGBTI stakeholders such ‘tradizionale’, and the history of each biscotti, to translate the Italian language, as I’ve noticed the as the South Australian Rainbow Advocacy Alliance (SARAA). such as spices brought by the Ottomans, swelling that I am feeling in my cuore is actually and the inclusion of certain nuts according manifesting in my culo (bottom). Join Us to region or symbolism etc. I felt the warmth radiating from Paola’s passion for cooking Jayne Boase directly into my kitchen via Zoom! Festival Director, ZestFest We follow this pattern every Saturday, making Mamma’s Lemon Biscuits, Nonna’s Parigini, Biscotti Alle Mandorle, Biscotti con The COTA SA Rainbow Hub Advisory Group The group meet monthly (currently online, soon Marmellarta, Brutti ma Buoni (translates as has room for more! hopefully, face to face) for 2 hours. Beyond the Ugly but Good – and oh my, were they good…) monthly meeting, members also take on tasks Biscotti Joyce, Baci di dama, Savoiardi and a The Advisory Group advocates for older LGBTI relating to Rainbow Hub events and activities. deviation for Mother’s Day in May when we people, develops programs and events for members baked Anna’s favourite, Torte della Mumma – of the LGBTI community and helps people connect To find out more please phone Project Officer, see image on the right! to the services they need. The group warmly Jackie Wurm on [08] 8232 0422 (M/W/Th), or welcomes new Advisory Group members. Chairperson, Cris Davis, on 0406 809 944 or email rainbowhub@cotasa.org.au 22 23
german-speaking aged services Assn. COuntry listening posts Culturally and linguistically diverse, the German- We Germans have a saying, 165,000 (26%) of older speaking Aged Services Association are a tightly South Australians live outside “When the mountain does knit community. We cherish speaking our language metropolitan Adelaide. and celebrating our culture. When the pandemic not come to the prophet, hit our social support groups and home visits the prophet must come to ceased and we wanted to adapt quickly to fill the the mountain”. Late in 2019, COTA SA undertook listening posts social void. at shopping centres and libraries across regional SA. The results of the rich conversations with 400 We began phoning our clients, to ensure they older people about what works, what doesn’t and were well and remained connected. As one team what matters, have been compiled in our Ageing in member put it “My clients assure me my phone calls Country South Australia report. give them a tremendous boost. Sometimes I feel I’m There were evident similarities among older a counsellor - clients tell me their innermost secrets. I people living in rural and regional South Australia, feel very privileged to receive their trust.” the most being the strong connection and sense of community. We kept hearing people say “I wouldn’t Germans have a saying, “When the mountain does live anywhere else”. not come to the prophet, the prophet must come to the mountain”. True to this we personally delivered Their positive sentiment is in stark contrast to Easter chocolate, newsletters and activity packs to many of the concerns older people reported to our clients. It was wonderful to see their smiles and COTA SA about living in their country community, enjoy a chat! including financial uncertainty, housing issues, limited mobility and transport and healthcare. One of our clients was very disappointed about not being able to celebrate her 99th birthday. Country services are increasingly being developed So, we took her flowers, chocolates and a photo based on city models, budgets and assumptions of her mates with the promise of a party when but that process fails to capitalise on local COTA SA has already set up a presence in the Yorke restrictions ease! strengths and is often blind to local issues. There is Peninsula with local staff member, Su Bell (see a danger in assuming that people age in regional page 15) and has established a hub of volunteers Our monthly bi-lingual newsletters included areas on the same terms and under the same to help older people access aged care in the South strategies for mental and physical wellbeing, circumstances as those in metropolitan areas. East. COVID-19 willing, our local advisory group complete with toilet paper jokes and our photo will host a series of seminars in Victor Harbor and service really took off. Clients let us know which For example, a number of people we spoke to Goolwa later this year. image they wanted and we delivered the prints - were in precarious financial circumstances and keepsakes of moments of joy! We set-up a mobile secure housing or employment were major Many COTA SA volunteers live outside Adelaide library to deliver books, magazines, CDs and DVDs motivations for choosing to live regionally. This and contribute as community visitors, peer - most in German of course! Work tablets were used works financially and often seems to deliver from educators, aged care navigators and policy to introduce clients to smart devices and those Staff and volunteers exchanged emails about an engagement point of view but transport and volunteers. having to isolate were kept in touch via video chat. isolation activities like teddy-bear-hunts and support options appear to fall short. backyard camping and we sent out cards and COTA SA represents and honours the diversity We promoted our Facebook page as a practical Similarly, older people in regional SA recognised German quizzes to keep the grey matter busy. of older people and we look forward to new way to stay informed. To beat the bad weather the importance of taking responsibility for their opportunities to test initiatives that engage and cancelled exercise programs we took a pedal own health and wellbeing and so the presence of Our latest project is 1000 Hearts - we sew bright directly with older people living in rural SA. exerciser to clients’ homes. reliable local health services were valued. felt hearts, and send our love to each client! Read the full report on our website or call COTA SA Engaging our team was key, many missed the On the back of this landmark report, COTA SA For more details about the German-speaking on [08] 8232 0422 or Country callers 1800 182 324, interaction with clients and colleagues. Donning our has asked the state government to recognise the Aged Services Association, visit: and we will post one out to you. work shirts made us feel part of our team when we significance of rural ageing and to lead the way participated in the virtual Memory Walk. www.gsasa.com.au or call 8340 3889. nationally, by developing a strategy that plays to the strengths of older country people. 24 25
COmmunity centres Sa Meet Community Centres and Neighbourhood Houses play a vital role in the wellbeing of communities with an estimated two million user contacts per annum and 20,000 volunteer hours contributed every week. Josie MacGrath There are 163 Community Centres across SA working with people and local communities to bring Wandana Community Centre at “Sometimes you might just have a positive social change through community development, health, wellbeing, social inclusion, education Gilles Plains is a welcoming place coffee and a talk and I think that’s and life skills activities. open to everyone of different what Centres are all about.” Meet ages, backgrounds and cultures. Along with a new love of They have a variety of activities like crafting, Josie has found going their computer classes, community to the Centre benefits her Olive Pepper garden and craft group. socially too. Josie MacGrath first attended “I never used to invite people their computing course, and to my place, I never had the Olive Pepper [96yrs] has been which includes a hot lunch, connected with other ladies and confidence but I’ve had some of going to Camden Community bingo, craft and guest speakers. then became a regular at the the ladies from craft group over Centre for over five years. craft group. for morning tea or afternoon tea, Olive has continued to feel a “I rang the Council and spoke to sense of connection throughout so I think socially it’s helped me be The company is what keeps Josie them because I had heard they COVID-19. more open with people.” coming back. had things there for elderly people “They have been ringing me up and that’s how I got in touch with to make sure I’m alright, that the Community Centre. wouldn’t have happened before. I “The main thing for me is the friendships you get” Olive says would have been very lonely with what we have had to go through but now with a few phone calls Meet She has enjoyable days out, attending their social group, I’ve kept in touch with them.” Joe Joe has found attending The keep up with the changes of life.” Meet Junction Community Centre says Joe. in Ottoway a helpful place to Joe’s experience has been so connect with others and to positive that he shares often Bev Standen adjust to life in Australia after with others he meets about migrating from Malta. are a new Australian it is the only the benefits of going to a The Centre offers many different Community Centre. way you can chat together. We community activities and say hello to each other, sometimes For Bev Standen [pictured] and Both have found the Centre a “You should go to the Community with different languages.” Bev Neville attending Pooraka welcoming, non-judgemental courses including, computing, Centre, do something you like Farm Community Centre, has space to share with others. painting, choir, literacy and “That’s what I’ve been through, because you make friends and that’s meant learning new skills, sewing. I came to Australia and these They particularly enjoy Café what life is all about”, he says. meeting new people and an people helped me settle quicker Fridays, when they share an “I’ve been coming to the opportunity to give back. “The other thing I like about the and this is my home now,” activity, have a chat, coffee and Community Centre, one for the Community Centre is when you says Joe. “After working full time, I started some food. computer which has helped me thinking about what I could give “The people and the company,” is back to the community so I sent what Bev Standen says keeps her To find out more about Community Centres or to find your nearest location, please see the details below: off a resume to Pooraka Farm,” coming back. “I’m shy would you says Bev Neville. “It gave me a believe, but I’ve come out of my Community Centres SA lot of self-esteem and confidence, shell a bit, with being here, I just Website: https://www.communitycentressa.asn.au/searchdirectory mainly on the work side of things.” love it.” Phone: [08] 8371 4622 Email: info@communitycentressa.asn.au 26 27
What the researchers say... Social isolation is the actual situation of Dr. Alejandra The social connections provided by family, having minimum contact with other people. Pinero de Plaza,PhD friends and the broader community are thought to exert a more potent influence on Loneliness refers to the feeling of missing connections, affection, and proximity in Flinders University quality-of-life than wealth and health. Social our relationships. Both experiences are connection and its allied sensibilities such as considered harmful as they increase ill health We explore ways to support older adults’ social participation and social engagement Professor Kurt Lushington & and mortality. participation according to their wishes and refer to the act of undertaking a meaningful activity with others without compulsion. The Associate Professor Hannah Keage There are numerous ways in which seniors capacities while providing them with adequate care. Our strategies look at interventions at antithesis of social engagement is loneliness. Uni SA can prevent or diminish the effects of social Loneliness is a highly personal response to individual, community, and healthcare levels. isolation and loneliness but implementing the actual, compared to desired, level of social This multilevel approach is demonstrated in Psychology Society in conjunction with them requires a focus on participation interaction. One person’s loneliness can be the projects I am co-developing: Swinburne University report that younger opportunities for them. As a researcher another’s solitude and can be distinguished adults and especially those who were single, concerned with promoting health and from living alone (e.g. single person 1. Investigating the use of digital separated, or divorced are actually at a wellbeing as people age, I understand that household), being alone (time spent alone) technologies in the inpatient setting for greater risk for loneliness than older adults. we all need different types of support to and social isolation (how well integrated an nurturing care, trust, and connections. Loneliness may be endemic in Australia, but sustain our wellbeing and keep contributing individual is with individuals and groups in the older adults are not necessarily at greater to our families, friends, and communities. social environment). 2. Evaluating the effects of involving seniors risk. Older adults may even have some of the in research processes to inform and answers to overcoming loneliness. This includes Concerns about the needs of connection, Given the increased risk for social isolation, optimise the dissemination of preventive older adults’ greater propensity for reaching involvement, and support for older adults loneliness is a recognised risk factor for messages about frailty and healthy ageing. out to others and, a greater willingness to have come into focus recently because of reduced physical and mental health and seek out social support for themselves. As the impacts of COVID-19. Yet, such issues cognitive functioning in older adults. Larger 3. Exploring methods and technologies well, older adults are more likely to provide have been silently pressing many Australians social networks and engagement in social to continuously optimise the quality of social support to others, they tend to focus before the current pandemic arrived, activity in late life are associated with better the aged care system from a person- on the things that matter, and are not afraid to particularly seniors with chronic problems, thinking skills (what psychologists refer to as centred perspective, considering our be themselves and thus are less inhibited by lack of independence and care. Now, after cognitive function). In fact, social isolation fundamentals of care knowledge. what others might think. the first pandemic wave, loneliness and social is a key modifiable risk factor for late-life isolation in seniors has been exacerbated. dementia, estimated to be responsible for 4. Investigating and developing ways to The story of loneliness in Australia has taken To face this situation, researchers are joining 2% of dementia cases worldwide. Dementia prevent exclusion and marginalisation of another turn with the extraordinary events of forces, with the support of the Centre of prevention approaches are now integrating frail and housebound or bedridden people. our time and COVID-19. It is acknowledged Research Excellence in Frailty and Healthy social interactions, including the development that some groups are at greater risk including Ageing and the Caring Futures Institute of of meaningful relationships and connections We welcome the contribution of people, those in aged care, those with serious medical Flinders University. to reduce feelings of loneliness and isolation. community, experts, government, and conditions and those who are living with In those with dementia, increasing severity is industry in enriching these endeavours. I perpetrators of abuse. Our developing strategies are based on associated with decreasing social networks, believe that we need to work in synergy scientific evidence and convene with the especially with friends (i.e. relationships with the common goals of promoting Older Australians have been innovative when World Health Organization (WHO) policy outside the family). Maintaining friendships the autonomy of our aging population, it comes to overcoming isolation. Much of this framework of ‘Active Ageing’. This ‘Active’ is critically important, therefore, in enhancing facilitating their sociability, and preventing has involved the use of social media, but also definition is not only about being physically cognition and quality of life in late life. the multilevel issues hindering their through political agitation for change and at a active, it extends to seniors’ participation in wellbeing, participation, and continue personal level by focusing on building support health, cultural, social, economic, and many Loneliness may be endemic in Australia, but integration opportunities. We must create networks for themselves and others. other affairs. My endeavours in this regard older adults are not necessarily at greater risk. a new stage for tackling the isolation and involve seniors as peers in research. We, In a recent study involving Perth residents aged loneliness that our seniors are experiencing, It is certain that continued innovation and together with other health experts, look at the 65 and over, researchers from Curtin University because, as Betty Friedan has wisely methods for increasing social engagement are physical, social, and mental wellbeing needs found that 62% reported never feeling lonely, described, “aging is not ‘lost youth’ but a new needed to reduce loneliness, and it is further of aging Australians via different methods. whilst only 32% percent reported they were stage of opportunity and strength.” certain that the voices of the aged will continue sometimes lonely, 6% often lonely and 2% to play an important role in that journey. always lonely. By contrast The Australian 28 29
“We exist to support COTA and older that operates on a not-for-profit basis. All surplus funds that Australians” we generate after deducting our costs are returned to COTA For over 60 years, COTA has been the peak body advocating to support their great work for older Australians. for seniors’ rights and interests to all levels of government, business and in the community at large. The funds raised “Experience our great service, the way you like it” by COTA Insurance support COTA’s work in these important We understand that convenience and ease makes online areas, along with programs that can improve the health and a great option for some of our customers. For others, we wellbeing, social connectivity and participation of older people. know you value talking directly with our wonderful staff, who can guide you through your insurance needs. Our team “We have a long history” are insurance specialists who really enjoy talking to people COTA Insurance was established in 1992, becoming the about their insurance needs. first insurance specialist to focus on the needs of older Australians. Today, we are the most experienced insurance “We are backed by leading business partners” agency in this area, insuring home, contents, motor, travel, COTA Insurance policies are backed by leading insurers, who caravans, boats – even pets. have worked with us to offer insurance products tailored to the needs of our market. “We are not-for-profit – and your insurance supports our great cause” COTA Insurance earns insurance commissions on the policies we provide. It is what we do with those funds that makes us unique. We are one of very few Australian insurance agencies Insurance for a cause COTA Insurance funds are used to improve the health, participation and social connectivity of older Australians 1300 1300 50 cota.com.au Connect with your Elders. They are the teachers and keepers of culture. Travel • Home • Contents • Landlord • Car • Boat • Caravan If you know someone who is being disrespected or mistreated, or are worried Insurance and Membership Services Limited ABN 59 057 159 743, AR No 246235 trading as COTA Insurance (COTA, we, or us), arranges these insurances as agent of the insurer Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850, AFSL No. 234708 (except Travel, Boat, Pet & Life insurance). For travel insurance, COTA is an authorised representative (AR No 246235) for nib Travel Services (Australia) Pty Limited ABN 81 115 932 173, AFS Licence No. 308461. about your own situation, call the This insurance is underwritten by XL Insurance company SE, Australia branch (ABN 36 083 570 441). Boat Insurance is issued and managed by Club Marine Limited (Club Marine) ABN 12 007 588 347, AFSL 236916 as agent of the insurer ONEHOM170620 Allianz. Any advice here does not take into consideration your objectives, financial situation or needs, which you should consider before acting on our recommendations. Policy terms, conditions and exclusions apply. You should read SA Elder Abuse Prevention Phone Line 1800 372 310 and consider the relevant Product Disclosure Statement available on this website before deciding whether to acquire any product mentioned. We receive commission on these insurance products as a percentage of the premium paid for each policy ranging from 0.3% to 30%. Allianz also pays us a percentage of the profit which exceeds the agreed profit threshold for Home (excluding flood), Landlord (excluding flood), Motor and Caravan and Trailer policies arranged by us or renewed with Allianz in each calendar year, provided that the agreed premium threshold is met for these products. Additionally, we receive a marketing allowance from Allianz every 2 months, which is a percentage of the total premium earned on these policies in the previous 2 months. Ask us for more details before we provide you with services. Before making a decision, please consider the relevant Product Disclosure Statement available from cota.com.au. for free, confidential information and advice. Or see www.sahealth.sa.gov.au/stopelderabuse 30 31
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