STATISTICS 2012-2013 Industry - NAILS Magazine
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2012-2013 Industry STATISTICS RECORD-BREAKING GROWTH: $7.47 BILLION IN NAIL SERVICES BOOTH RENTAL RATES DECLINE SLIGHTLY GEL-POLISH CONTINUES ITS SERVICE DOMINANCE CELEBRITIES & NAIL ART — BIGGEST INFLUENCES ON THE INDUSTRY 32% OF SALONS ADD A NEW SERVICE IN 2012 NAIL TECHS EMBRACE ONLINE TOOLS, SOCIAL MEDIA spon sponsso ons ore ore r db byy bb2012-13stats_reprints.indd 1 11/13/12 4:36 PM
INDUSTRY OUTLOOK INDUSTRY STATISTICS There are LOTS of reasons that the nail business is These graphs below represent the percentage enjoying big increases … in popularity, in service prices, in the of total number of services done in the salon. number of salon customers, in new services. You can read about the trends influencing the professional nail industry on manicures pedicures gels (traditional) gels (brush-on) page 58. The nail industry grew to a record $7.47 billion this year. The only area we’re seeing slowing growth is in the number of new salons opened and the number of new nail 19% 23% 18% 13% technicians. But we believe we’ll see more and more young people look to a nail career with greater interest now because it’s an opportunity to earn a good living, make your own acrylics nail art other services flexible hours, and do something that is creative and fun. Our Big Book statistics are a labor of love. Doing this every year gives us a chance to quantify for the industry — and for 11% 12% 4% the world at large — that nails are important in the American economy. The industry is the source of so many jobs, not just nail techs and salon owners, but beauty dealers, manufacturers, and all the other kinds of suppliers whose focus is nails. We’re proud to be part of that. And we’re proud and grateful for our association with OPI These graphs below represent the Products for this special section of our annual Big Book. OPI’s percentage of dollar volume done in the salon. sponsorship of the annual industry statistics section is made possible by OPI’s generous support, and I personally thank manicures pedicures gels (traditional) gels (brush-on) George Schaeffer and Suzi Weiss-Fischmann, without whom the depth and breadth of our research would not be possible. All of this information will be available on our website all 22% 29% 11% 15% year long, as well as prior years’ data so you can compare and contrast over several years. If you have any specific questions, I welcome them personally. You can e-mail me at acrylics nail art other services cyndy.drummey@bobit.com. — Cyndy Drummey 10% 7% 6% WE PULLE D DATA T A VARIET HIS YEAR Y OF SOU FROM RCES: An online survey of o online use ur readers rs (more th hip and an 1,400 re 2-YEAR COMPARISON OF INDUSTRY SIZE An e-maile sponses) d survey to VietSALO the readers N (456 re of sponses) Regular m onthly polls of NailsMa of our onlin g.com e users Focus grou ps conduc ted at our 2011 2012 headquart NAILS ers office in Research a California nd data-ga outside gro thering do $7.30 billion $7.47 billion ups, includ ne by Labor Stati ing the Bure stics, the st au of cosmetolo ate boards gy, busine of and severa ss license l others databases, These figures represent the total dollars spent in nail salons. Footnotes: *2011 Big Book [1] NAILS circulation data [2] NAILS web poll, 9/2012 [3] Google Analytics, 11/2012 Market size calculation is determined by calculating the number of each service offered, average service price, number of salons offering that service, and number of practicing nail technicians by state. When we project the overall industry number we weight the Vietnamese service prices differently than non-Vietnamese prices, as research has shown that there is as much as a 40% difference in average prices. Our methods for calculating market size are proprietary and have been honed over 20 years of doing this, but we welcome your comments and challenges because it makes us better! As our cover says every month: We are DEDICATED to the SUCCESS of the professional nail industry. >>> 2 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK bb2012-13stats_reprints.indd 2 11/13/12 4:36 PM
5 PRO 1 2 3 PREP 4 PRODUCTS 1 Swiss Blue Liquid Hand Soap Washes away germs and bacteria. 2 Swiss Hand Guard Antiseptic Handwash Gel Kills germs and keeps them in check during nail prep. 3 N.A.S. 99 Nail Cleansing Solution Cleanses nails and removes gel residue. 4 Bond-Aid pH Balancing Agent Ensures lift-free, chip-proof GelColor services. 5 PusherPlus Titanium Multi-Use Pusher Pushes cuticles and details nails with a built-in cleaning edge GELCOLOR • ICONIC OPI COLOR IN A SERVICE ONLY YOUR SALON CAN DELIVER! MODEL IS WEARING GELCOLOR BY OPI VAMPSTERDAM FOR MORE INFORMATION ABOUT GELCOLOR BY OPI, LOG ON AS A PRO AT OPI.COM! ©2013 OPI Products Inc. Call 800.341.9999 or visit opi.com bb2012-13stats_reprints.indd 3 11/13/12 4:36 PM
THE “AVERAGE NAIL TECHNICIAN” INDUSTRY STATISTICS Nail technicians are predominantly female, early middle-aged, have finished some college, and have not been doing nails most of their professional lives. The “average nail tech” is married with kids and she works part-time. NAIL INDUSTRY ETHNIC BREAKDOWN The nail industry is somewhat polarized, Vietnamese 48% in that there are two primary and distinct Caucasian 42% groups that make up the majority of industry professionals: Caucasian and Vietnamese, African-American 6% with Vietnamese being the largest and most Other 4% consistently growing segment. WHICH DESCRIBES YOUR FAMILY SITUATION? HOW MANY HOURS DO YOU WORK EACH WEEK? 5 or fewer................................5% 6-10...........................................8% 11-15...........................................5% 16-20.........................................7% Married Unmarried Married Unmarried with kids with kids with no kids with no kids 21-25.........................................8% 51% 17% 14% 18% 26-30......................................13% 31-35.......................................12% HOW LONG HAVE YOU BEEN DOING NAILS? 36-40.....................................18% One year or less 1-2 years 2-3 years 4-5 years 41-45.......................................11% 46-50.......................................8% 11% 13% 10% 9% More than 50........................5% 6-7 years 8-9 years 10+ years U? E YO AR Over 50 6% 46% D 20% 5% OL W HO 46-50 12% 41-45 WHAT IS THE HIGHEST LEVEL OF 16% SCHOOL YOU HAVE COMPLETED? * 36-40 Some high school........................................................................ 4% Gender* 17% Finished high school......................................................... 28% 31-35 97% 15% female Some college/AA degree.................................... 42% 26-30 11% Finished college............................................... 17% 3% male 25 or younger 9% Some graduate school........................ 4% Finished graduate school......... 5% 4 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 4 11/13/12 4:36 PM
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A CLOSER LOOK AT SALON LIFE INDUSTRY STATISTICS Nail technicians and nail salons have been trying to create a more professional environment in the salon, enforcing dress codes, strict adherence to booth rental rules, and staying alert for constant innovation. IF YOU DO HAVE A SALON DRESS CODE, WHAT IS IT?* nice jeans 1% all white or white & accent color (but not black) 2% “trendy/stylish” attire 3% white lab coat or jacket 4% scrubs 6% DOES YOUR 9% specifically prohibit nail techs SALON HAVE A DRESS all black 1 CODE OR REQUIRE 3% A UNIFORM? * from wearing jeans. black & w YES 5% have a dress code that allows hite or bla an accen ck & 34% t color 21 % either a daily color scheme change or salon-bra nded top more casual attire on weekends. or salon smock/a uniform/ 1% specifically prohibit open-toe pron 24% business shoes, flipflops, shorts, sweats, midriffs, casual or dress cod common-sense sneakers, or cleavage-revealing attire. e 26% Nails-only Full-service salon Day/hotel/ School salon offering nails destination spa Other Mobile- or home- HOW WOULD based salon YOU DESCRIBE 1 YOUR SALON? 56% 29% 4% 3% 2% 6% HOW MANY NAIL TECHNICIANS WORK AT WHICH BEST DESCRIBES YOUR CURRENT EMPLOYMENT SITUATION? THIS LOCATION (INCLUDING YOURSELF)? I am the ONLY nail technician Nail technician working at this location........................54% (booth renter or salon Nail technician Student owner doing nails) (employee) Cosmetologist or apprentice 2 nail techs...........................................17% 3 nail techs.....................................10% 55% 14% 9% 7% 4 nail techs................................ 7% Salon manager or Salon manager or nail dept. manager Salon owner nail dept. manager 5 nail techs..........................4% Other (doing nails) (NOT doing nails) (NOT doing nails) 6 nail techs....................2% 6% 5% 3% 1% 7+ nail techs...........6% 6 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 6 11/13/12 4:36 PM
CE I ORIG N AN I NA TE L 1 N # IM AI I M AT T BRITTLE E SALON I SENSITIV * BRAND Y& DR E & I PE IN EL TH IN G I SOFT & NAIL ENVY NATURAL NAIL STRENGTHENERS GET NAILS TO ENVY! A New Look from the #1 Salon Brand! Call 800.341.9999 or visit opi.com ©2013 OPI Products Inc. bb2012-13stats_reprints.indd 7 11/13/12 4:36 PM
SAFE AND HEALTHY WORKING HABITS INDUSTRY STATISTICS Nail technicians are concerned about their health, but they haven’t taken all the precautions they can to protect themselves from work-related injuries like carpal tunnel or allergic reactions. Only 21% wear gloves most of the time. Through a spouse’s or partner’s policy 38% On my own policy 16% DO YOU Covered by Medicare or Medicaid 7% HAVE MEDICAL INSURANCE? Covered by a work policy at another job 5% Covered by the salon policy 5% Covered on parents’ policy 4% YES 77% NO Other kinds of coverage 2% 23% HOW OFTEN DO YOU WEAR PROTECTIVE GEAR? DO YOU HAVE ANY WORK- NO YES never or always or RELATED HEALTH CONCERNS? 60% 40% rarely almost always Protective 63% eyewear 20% dermatitis 10% neck problems 11% Mask 71% 10% shoulder pain 6% OF THOSE back trouble 5% NAIL TECHS Gloves 46% 21% WHO HAVE tendonitis 6% A WORK- carpal tunnel 42% RELATED HEALTH ISSUE, wrist problems 5% THESE ARE THE ISSUES. DO YOU HAVE A REFERRAL arthritis 7% 2 SYSTEM WITH A NAIL DOCTOR? Yes, I have an other 2% agreement with a doctor to refer clients................ 6% I refer clients to a doctor in the area, but it’s not a formal arrangement............ 13% I don’t have a referral system 81% in place........................................ DO YOU HAVE YES 61% PROFESSIONAL LIABILITY INSURANCE NO FOR YOURSELF 39% OR YOUR SALON? 8 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 8 11/13/12 4:36 PM
Cleans and disinfects tools, hard surfaces, and pedicure spas and tubs Hospital-grade, EPA- registered disinfectant Effective against a broad spectrum of bacteria, viruses, fungus, mold, and mildew Deodorizes THE #1 REASON WOMEN Built-in chelator dissolves RETURN TO NAIL SALONS? hard-water mineral deposits Degreaser cleans residue CLEANLINESS! left by oily pedicure scrubs Non-acid, pipe-safe cleaning Economical – one gallon makes up to 128 gallons of cleaning solution OPI makes it easy and economical Meets most state board to keep your salon compliant with sanitation regulations state regulations with just one single product – OPI Spa Complete AVERAGE COST PER USE One-Step Cleaner and Disinfectant. HARD SURFACES (using the gallon size) Clean and disinfect your station 20 times for just 1 penny. IMPLEMENT DISINFECTION Call 800.341.9999 or visit opi.com Disinfect implements for ©2013 OPI Products Inc. 20 cents a day. PEDICURE SPAS & TUBS Clean and disinfect for 39 cents per gallon of water. NEW! Now available in 32 Fl. Oz. bb2012-13stats_reprints.indd 9 11/13/12 4:36 PM
THE ECONOMICS OF DOING NAILS INDUSTRY STATISTICS Doing nails offers an opportunity to earn based on the ability to bring in a steady flow of clients. Booth rental is the most popular system for nail technicians because it allows techs to be their own boss, setting their own prices and hours. Because earnings can be limited to the number of clients seen per day, an incentive to sell retail is a great option to add to one’s income. WHICH BEST DESCRIBES YOUR COMPENSATION SYSTEM? [ Total does not equal 100% as some respondents had other, more complex compensation methods. ] SALON OWNER 40% BOOTH RENTER 31% EMPLOYEE 19% 20% do nails themselves and 29% pay rent to the salon 10% are employees and earn only from the services and keep 100% of their receive a percentage of they personally do. service fees. service fees but no salary. 16% own the salon and take 2% are booth renters who 4% are employees who a salary. pay a percentage of service receive a salary. fees to the salon as rent. 4% are home-based or 3% are employees who mobile salons. receive a salary plus a percentage of service fees. 2% are employees whose compensation is based on their business volume. Booth renters who Booth renters who pay their rental WEEKLY pay their rental MONTHLY 61% 39% RETAIL INCENTIVE (46% receive an incentive Average weekly rental Average monthly rental $110.82 $390.83 on retail sales) WHAT IS YOUR TOTAL WEEKLY INCOME (INCLUDING TIPS)? sales commission 72% 15% 17% $150 or less............... 17% $451 - $550............... 12% 8% $151 - $250............... 14% $551 - $650................ 9% 14% $251 - $350............... 14% 9% $651 - $750................. 8% $351 - $450.............. 11% More than $750...... 15% 12% 14% 11% counted toward my salary/bonus10% service/product discount 10% Average Income $420.98 Per Week points system/awards 6% rental rebate 2% 10 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 10 11/13/12 4:36 PM
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WHAT SERVICES ARE OFFERED AT NAIL SALONS? What was once thought of as a “nails-only” salon is really a full-service salon with a heavy emphasis in nail care. Nail salons are adding everything from skin care services to eyelash extensions, but their business has expanded mainly INDUSTRY STATISTICS with services that augment their “standard” nail services. Adding glitter to an acrylic service can increase the price of the service by 5%, for instance. Gel manicures usually earn double what a basic manicure does. Manicures 93% PePdei 4% dciucrue anges 8 olish ch rses9 19.14 P % % l ik e Nai pol is h - b ru sh) 71% l art ng a 82 l s (usi % ge S p rid e cialty yb ma h/h nic lis 7% ur 5 e po ic s ry li c s (t ip w ith ov ryl t ac el- sa c l s e e r ng Ful lay nd a )5 ite 4% h-o sp 5 5% ) h t ec -w lp Brus u a ffi n di p s 5 ialt (sc Par 3% nd ics k-a y pe 1% l Pin ry ls 5 dicu ac ge Gels (tradi tio set -off res 62% y lic s 44% na Full r Soak ac Gel toen l) 4 d Colore 9% ails 43% 9% ush tanning 9% aps Airbr wr s 8% Each week nail techs sion dy ten Bo x odermabras e Micr do an average of: ion e glu 7% ing nd tre nn Permanent atm Powder a 7 manicures Ta ma ents 8% keup 4% 9 pedicures 9 gel-polish applications 2 sets of gel toenails 12 acrylic fills and full sets 12 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK bb2012-13stats_reprints.indd 12 11/13/12 4:36 PM
gel-polish specialty manicures 32% OF NAIL SALONS one-stroke nail art duckbill nails ombre nail art rockstar toes HAVE ADDED A NEW SERVICE IN THE LAST 12 MONTHS. eyelash extensions Minx special needs pedicures airbrushed nail art soak-off gels glitter removal specialty massage seasonal pedicures waterless pedicures mini services acrylic traditional gel nails paraffin dips seasonal pedicures 13% OF NAIL SALONS low-cost services silk wraps HAVE ELIMINATED A SERVICE IN THE LAST 12 MONTHS. pedicure spas foot paraffin dip linen nails facials massage acrylic removal regular polish backfills body wrap waxing ear candling hot stone pedicures airbrush Wa xin g 3 6% g4 p in 1% sha row eb Ey x 30% Ac s /Min ry n g ag e ( as a standalo ti ss n lic a a e ser co ot m vic to rt Fo e) en 4 % 26 a ail ) 2 plic a % ail n a p tion 22 s3 n e u p en r li k e % 6% a ko rag M 21% ss) sil ove gla s( age and er Mass Full c ap re b Wr n s 14% s (fi io fle ns xte Eyelash xol Wrap ti e ogy Eyelash nti ng 12% 19% >>> 2012-2013 THE BIG BOOK | NAILS MAGAZINE | 13 bb2012-13stats_reprints.indd 13 11/13/12 4:36 PM
IS H I NAI L F IN EN 1 # O VY I START T I CHIPS SALON BRAND KI P RY D I P I RA DR I Y PIDR bb2012-13stats_reprints.indd 14 11/13/12 4:36 PM
A New Look from the #1 Salon Brand! NAIL ENVY NATURAL NAIL STRENGTHENERS I CHIPSKIP CHIP PREVENTOR RAPIDRY QUICK DRY TOP COAT I DRIPDRY LACQUER DRYING DROPS START TO FINISH BASE COAT, TOP COAT & NAIL STRENGTHENER Call 800.341.9999 or visit opi.com ©2012 OPI Products Inc. bb2012-13stats_reprints.indd 15 11/13/12 4:36 PM
THE MOST VITAL STATISTIC: SERVICE PRICING INDUSTRY STATISTICS The nail industry has had “price stagnation” in various service areas for decades. The price of a full set of acrylics has barely changed in 20 years. But the income (and profit) opportunity for nail techs has to be in confidence in charging higher prices, augmenting services so that you can command higher prices, and getting customers used to periodic increases. When you think about not having a price increase in 20 years, you’ve actually lost money by not keeping up with inflation. 1 9 9 2 2002 2012 20 YR CHANGE MANICURE $10.97 $15.76 $19.15 80% (basic) PEDICURE $22.01 $30.62 $31.69 47% Service Prices 2012 (basic) Manicure (basic) $19.15 FULL SET ACRYLICS $41.83 $42.12 $41.52 -1% Manicure (deluxe) $27.94 Pedicure (basic) $31.69 ACRYLIC $20.74 $23.02 $26.99 30% FILL Pedicure (deluxe) $43.71 Full set acrylics $43.58 Acrylic fill (standard) WHAT WOULD SERVICE PRICES BE IN 2012 IF $26.57 THEY WERE ADJUSTED FOR INFLATION? Colored acrylics (full set) manicure in 1992 was $10.97. That’s the equivalent of $17.32 $47.20 A today. So the inflation-adjusted increase in service price is Gels (full set) $49.44 just 10% over 20 years. Gel fill $30.59 Soak-off gel application A pedicure in 1992 was $22.00. That’s the equivalent of $34.73 $28.93 today. So, adjusted for inflation, that makes today’s price of Brush-on gel-polish application $27.38 $31.69 a drop of almost 9%. (Fortunately, the boom in specialty Acrylic toenails (full set) $37.27 pedicures (averaging $43.71) makes up for the “loss” in profitability on the basic pedicure.) Gel toenails (full set) $39.16 Acrylic toenails (per toe) $4.85 A full set of acrylics in 1992 was $41.83. That’s the equivalent of Gel toenails (per toe) $5.14 $66.04 in today’s dollars, but today’s price is $41.52. So, in reality, the “value” of a full set of acrylics has dropped by 58%. Depending on the complexity of the design 34% % 33 Different rates for different es types of art 28% Sometim Yes DO YOU CHARGE Per finger 21% 52% FOR NAIL ART? HOW DO YOU CHARGE Per color 7% FOR NAIL ART? YES Flat rate for nail art 5% 22.8% Another way 5% No 15 % 16 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 16 11/13/12 4:36 PM
Tempt your clients into pedicure season with the honey-sweet aroma of soothing chamomile and refreshing mint leaf. chamomile mint absolutely invigorating chamomile mint scrub Banishes calluses and dry, rough skin with natural sugar crystals and AHAs. chamomile mint mask Ultra-hydrates and soothes with shea butter extract. chamomile mint massage For a silky, sensual spa massage with rich emollients and antioxidant vitamins. Also available in indulgent royal verbena, refreshing cucumber, exotic tropical citrus, tempting lemon tonic, and enticing papaya pineapple. Call 800.341.9999 or visit opi.com ©2013 OPI Products Inc. bb2012-13stats_reprints.indd 17 11/13/12 4:36 PM
5 REASONS NAILS ARE “SUDDENLY” IN THE SPOTLIGHT INDUSTRY STATISTICS Why have nails become so explosively popular in the last couple of years? We can attribute some of that popularity to a group of high-profile celebrities who have embraced nail art and manufacturers working with fashion designers. The products themselves lend themselves to hype: gel-polish has been the best thing to hit the nail industry since tips! And the web has helped nail design spread to the far reaches of the globe. It’s a great time to be in the business, especially if you stay on top of the leading trends and provide customer service and pampering that the DIY-er doesn’t get to experience when she’s doing her own nails. 1 Celebrities Nail professionals who’ve made a career OPI was an early proponent of the celebrity of dressing the nails of the rich and famous endorsement, but they’ve really upped the are more in demand than ever. Tom Bachik ante this year with signing up Nicki Minaj, the used to fly under the radar for his boldface clients, but Kardashians, Maria Carey, and a group of female now, as L’Oreal’s global nail expert, his name is featured Olympians. in magazine articles right alongside the rest of the style team. Celebrity techs like Kimmie Kyees and Lisa Logan No celebrity this year had more effect on nails than are keeping A-list celebrities’ nails adorned from coast Michelle Obama, who wowed an international audi- to coast. ence at the Democratic National Convention with her lavender-hued nails. Artistic Nail Design, which made the color she was wearing, said FLOTUS sent 42,352 2 Do-It-Yourself new visitors to the company’s website. DIY is actually a benefit to the salon. Not everyone can create their own designs but Self-proclaimed nail aficionado consumers are inspired by the options Katy Perry and HelloGiggles available and how easy nail art can be founder Zooey Deschanel get as much notice for their done with just polish. nail designs as their dresses on the red carpet. (Did you see E! Entertainment’s “Mani-Cam” at the fall Emmys?) There’s a new band of “salonistas,” those rabid salon-lovers who frequent the salon at least Katie Cazorla, TV’s first nail salon reality star, got picked weekly (compare that to most women, who go up for a second season. to the salon every few months). Tennis star Serena Williams got her Drugstore sales of polish and nail products have soared: manicuring license and Beyoncé opened a polish sales are up 59%, 36% increase in natural nail cosmetology school with her mother. products, and a 100% increase of top and base coats. The list of movie-polish tie-ins is long, with OPI again The “mass market” nail care category was augmented leading the pack: OPI’s Bond Manicure for the new by innovations in application techniques, which could be James Bond picture “Skyfall” joins collections seen in products such as Sally Hansen Salon Effects and for “The Hunger Games” (China Glaze), Nails Inc.’s Magnetic Polish. “Dark Shadows” (Orly), and “Snow White & the Huntsman” (Deborah Lippmann) for The Lipstick Nail Polish Index: Economy- marquee stature. watchers used to say that when times got tough, women would buy a lipstick, because it was an affordable pick-me-up. Now the economic barometer is measured by nail polish. When times are tough, women buy a bottle of nail polish. And when times are good, they buy lots of polish and go to the salon. 18 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 18 11/13/12 4:36 PM
S J S NEW DS LUXURIOUS A captivating coral-red with a golden glisten. DS INDULGENCE A radiant red-violet with a shimmering, golden finish. Distinctly different. Distinctly alluring. Distinctly you. Fall is the season to indulge in your favorites… rich leather boots, sumptuous cashmere scarves… and now the two must-possess colors for nails. DS luxurious and DS indulgence, the newest additions to OPI’s Designer Series, featuring diamond-dust formulations, are just what you deserve this fall. NEW NEW DS luxurious DS indulgence DS magic DS radiance DS mystery DS bold DS classic DS reflection DS opulence DS reserve DS extravagance top coat SHOWN SHOWN CONTAINS NO DBP, TOLUENE, OR FORMALDEHYDE • Nail Lacquers feature OPI’s exclusive ProWide™ Brush (Patent pending). • Call 800.341.9999 ©2012 OPI Products Inc. bb2012-13stats_reprints.indd 19 11/13/12 4:36 PM
5 REASONS NAILS ARE “SUDDENLY” IN THE SPOTLIGHT INDUSTRY STATISTICS 3 Social Media In August, the popular but ordinarily snarky blog Jezebel weighs in: “Nail art … might be the only form of primping and grooming that isn’t rooted in making oneself more appealing to men or exploiting women’s insecurities. It transcends skin color and hair texture and face symmetry and body type.” Facebook and Twitter remain popular places to share your favorite nail art designs, but Instagram and Pinterest are newer platforms that nail techs — and your clients — have taken to with a passion. What could be a more natural outlet for a nail tech’s creative energy than photo-sharing sites where professionals swap nail design ideas by the thousands? And as far as we can tell, there are somewhere in the area of 35,000 blogs dedicated to nails, nail polish, and nail art. 5 Product Innovation Gel-polish is no trend; it’s now an industry standard. The products continue to be refined, the removal 4 methods faster and safer, and the colors Nail Art infinite. There are now 46 brands of gel-polish. You can find lights that are UV, LED, combo UV/LED, 1-finger, There are 2.5 million monthly 2-hand — you name it. Google searches for the term “nail art.” Nail art, especially hand-painted As if the glut of gel-polishes weren’t enough to feed the polish-only designs, has a new reputa- need of “polish-istas,” there are all sorts of other product tion. It’s no longer for the adventurous extensions that are popularizing nails — mood-changing client and no longer just for feet. Many clients you and magnetic polish and gels, real lacquer strips, might have thought of as conservative will now holographic color, caviar nails, and nail appliques, to proudly wear cute and trendy looks on their nails. name just a few. CND’s Jan Arnold saw the potential 15 years Beauty magazines pick professional brands ago to take nail care to fashion’s elite as their “editor’s choice” and favorites. designers and now nearly every major nail manufacturer has a Fashion The “world’s most expensive nail Week presence. polish” containing 267 carats of black diamonds and costs $250,000. Sure, it’s a gimmick, but it shows Actual nail art: Chicago artist Dzine curated an art ex- people are paying attention to nails. hibit called Nailed (based on his book of the same name). “Boutique” nail brands carve their own niche. Deborah Visual artist Pamela Council created a sculpture called Flo Lippmann has always been the darling of beauty Jo World Record Nails. The sculpture, made of hand- editors, but there are more high-priced, small-volume painted nail tips, is set on a wood base and is one-one brands than ever, including Butter London, Nars, and hundredth of the scale size, meaning that each meter is Rescue Beauty. represented by one centimeter. 20 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 20 11/13/12 4:36 PM
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NEIN! NEIN! NEIN! OK FINE! bb2012-13stats_reprints.indd 22 UNFOR-GRETA-BLY BLUE MY CHIHUAHUA BITES! BLACK CHERRY CHUTNEY SCHNAPPS OUT OF IT! CHICK FLICK CHERRY 12 NEW GERMANY & CLASSIC SHADES DEUTSCH YOU WANT ME BABY? MORE COLORS TO LOVE! SUZI & THE 7 DÜSSELDORFS EVERY MONTH IS OKTOBERFEST 11/13/12 4:36 PM
THE DIVAS 6 new shades from the GERMANY COLLECTION GELCOLORS FROM LEFT TO RIGHT, TOP TO BOTTOM: Every Month is Oktoberfest Suzi & the 7 Düsseldorfs Deutsch You Want Me Baby? COZU-MELTED IN THE SUN Nein! Nein! Nein! OK Fine! Unfor-greta-bly Blue Schnapps Out of It! THE CLASSICS ROMEO & JOLIET 6 new shades from the CLASSICS GELCOLORS FROM LEFT TO RIGHT, TOP TO BOTTOM: Cozu-Melted in the Sun My Chihuahua Bites! Chick Flick Cherry YODEL ME ON MY CELL Black Cherry Chutney Romeo & Joliet Yodel Me on My Cell ©2013 OPI Products Inc. Call 800.341.9999 or visit opi.com bb2012-13stats_reprints.indd 23 11/13/12 4:36 PM
CLIENTS AND CUSTOMER SERVICE INDUSTRY STATISTICS The number of clients seen in a typical week has increased in the last year, due no doubt to the general increase in popularity of nails (see all the reasons why on page 58 ). Nail techs are going high tech with payment and booking options. HOW MANY CLIENTS 5 or fewer............15% DO YOU PERSONALLY HOW DO YOUR CLIENTS PAY FOR THEIR SERVICES? 6-10.......................17% SERVICE PER WEEK ? 11-15....................... 11% 11% accept 16-20.................... 12% 21-25.................... 13% only cash 16% accept 26-30....................11% no cash 31-35.......................7% 36-40.....................5% 41-45...................... 2% electronic credit or personal funds 46-50.....................4% cash debit card check transfer I bill them More than 50...... 3% 36% 33% 27% 3% 1% HOW DO YOUR CLIENTS TYPICALLY MAKE THEIR APPOINTMENTS? WHICH OF THE FOLLOWING DO YOU PRIMARILY USE FOR BOOKING APPOINTMENTS? Regular appointments (clients who schedule their appointments one by one) 49% Standing appointments (clients who come in every other Tuesday at 9, for example) 36% Traditional paper calendar/ Web-based paper booking booking service Walk-ins 13% 59% Other 7% 3% Other (filling in for another tech, for example) 2% 45% of respondents take no walk-ins Computer software 19% Smartphone app 12% 3% of respondents work exclusively on standing appointments. WHAT IS THE DEMOGRAPHIC MAKEUP OF YOUR SALON CLIENTELE? Men Girls under 20 Women 21-25 Women 26-35 Women 36-45 Women 46+ 3% 6% 11% 19% 27% 34% 24 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 24 11/13/12 4:36 PM
AVOPLEX THE SOOTHING SECRET TO WINTER HAND CARE AVOCADO OIL Rich in natural skin-loving lipids that smooth and soothe. VITAMINS A, D, & E Helps fight free radicals and encourage natural skin repair. LECITHIN Natural emollient; helps soften and protect skin. POTASSIUM An important elasticity-restoring mineral. PROTEIN Increases elasticity, helps lock in moisture, and helps protect skin. PHOSPHOLIPIDS Natural moisture-binding emollients nourish your skin. AVOPLEX REVITALIZING HAND & BODY SCRUB Instantly reveals softer, younger-looking skin while hydrating with nutrient-rich Avocado Lipid Complex, Jojoba, and Grape Seed oils. A must for professional services – a weekly treat for hands and body! Experience the Avoplex difference with OPI’s Pro Manicure Kit offering 20 full services at an amazing cost per service value!* Call 800-341-9999 or visit opi.com ©2013 OPI Products Inc. bb2012-13stats_reprints.indd 25 11/13/12 4:36 PM
PRODUCTS—BUYING AND SELLING NO Top 5 Top 5 INDUSTRY STATISTICS best-seller best-seller Top 5 Top 5 34% best-seller best-seller WHAT PRODUCTS ARE YES 66% RETAILED IN THE SALON? cuticle nail hand lotions polish treatments treatments DO YOU RETAIL PRODUCTS FOR 75% 72% 67% 64% CLIENTS’ AT-HOME USE? Top 5 WHERE DO YOU SHOP FOR NAIL SUPPLIES? best-seller Respondents chose the sources they use “regularly.” professional beauty supply store 89% top/base files/ skin care online-only distributor 38% coats buffers products hair care jewelry 54% 48% 43% 38% 29% at tradeshows 37% dealer’s catalog 34% over the phone 31% direct from the manufacturer 27% open-to-the-public beauty store 26% other makeup/ polish-drying boutique adhesives/ distributor’s sales consultant 20% cosmetics products items nail glue implements 29% 26% 20% 20% 16% HOW MUCH DO YOU SPEND PER MONTH ON NAIL SUPPLIES? $1 - $50..........................................17% $51 - $100.................................... 28% toe rings candles purses clothing vitamins $101 - $200................................. 34% 15% 15% 12% 8% 7% $201 - $300..................................13% average spent $301 - $400....................................3% on supplies $401 - $500....................................3% per month More than $500............................2% $180.42 HOW OFTEN DO YOU SHOP FOR NAIL SUPPLIES? DO YOU BUY YOUR OWN NAIL SUPPLIES? Less I provide all my own supplies, than tools, and equipment. 76% once a More than I provide some supplies; month the salon provides some. 5% 8% Once a Twice a Once a once a No set month month week week pattern The salon provides all my supplies, 30% 20% 16% 3% 23% except my tools. 10% The salon provides all supplies, 26 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK tools, and equipment. 9% >>> bb2012-13stats_reprints.indd 26 11/13/12 4:36 PM
TITANIUM The beauty, luster and precision of Titanium! Extraordinary OPI Titanium Tooling implements are engineered with superior 420 stainless steel and coated with ultra-hard, corrosion-resistant Titanium for long-lasting precision. AccuNip Titanium Precision Cuticle Nipper Safely removes excess cuticles. AccuNipPlus Titanium Artificial Nail Nipper For nipping artificial nail enhancements. PusherPlus Titanium Multi-Use Pusher Features a built-in cleaning edge. Dexterity Titanium Dual-Edged Nail Plate Cleaner Dual-edged for precise cleaning of nail plates. PusherGuard Titanium Sensitive Cuticle Pusher Unique “lip” design minimizes discomfort. DoubleDuty Titanium Dual-Sided Pusher Features both large and small pushers. PediPusher Titanium Multi-Use Pedicure Implement Cleverly designed to push, clean, scoop and lift. FileEdger Ultra-hard 460-grade stainless steel for superior removal of sharp file edges. For more information about OPI Titanium Tooling Implements, log on as a professional at www.opi.com or contact your Authorized OPI Distributor. ©2013 OPI Products Inc. Call 800.341.9999 or visit opi.com bb2012-13stats_reprints.indd 27 11/13/12 4:36 PM
NAIL TECHS WARMLY EMBRACE TECHNOLOGY AND ARE WEB-SAVVY INDUSTRY STATISTICS Nail technicians were early adopters of technology, starting with an Internet chat group that launched in 1994 by Debbie Doerrlamm and is still popular today. Nail technicians rely on your smartphones to stay in touch with clients, book appointments, do banking, and even accept service payments. You are social! You connect with each other and with clients on every major social media platform, from Facebook to Pinterest. WHAT DO YOU USE YOUR SMARTPHONE FOR? WHICH OF THE FOLLOWING STATEMENTS ARE TRUE FOR YOU? Business phone calls 60% I have my own Facebook page. 73% My salon has its own Facebook page. 60% Business text messaging 60% My salon has its own website. 46% I have a Twitter account. 25% Researching companies online 33% I have my own website. 20% My salon has its own Twitter account. 11% Accepting credit card payments 28% I have a YouTube channel. 7% I don’t use a smartphone for business My salon has its own FourSquare page. 4% or I don’t have a smartphone. 29% I have my own FourSquare page. 4% Online appointment booking for the salon 17% WHAT ARE NAIL TECHS DOING ONLINE? Other business applications 9% looking at researching manufacturers’ using new products websites Facebook 74% have a smartphone 90% 83% 80% chatting with watching nail other nail blogging Blackberry (or other) related videos technicians about nails 3% 80% 30% 7% WHAT TECHNOLOGY ARE YOU USING Andriod FOR APPOINTMENT BOOKING? 24% WHAT KIND OF SMARTPHONE 3 DO YOU HAVE? Apple 73% computer smartphone web-based software app booking service 19% 17% 3% 28 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK >>> bb2012-13stats_reprints.indd 28 11/13/12 4:36 PM
7 61/2 6 51/2 5 41/2 4 31/2 3 SHORT•SLEEK•SENSATIONAL 21/2 Because you want nothing to get between you and your work, OPI Artist Series Brushes are designed with sleek, short handles and 2 handcrafted using the finest materials to deliver Artist Series 2-Piece Kolinski Gel Brush Artist Series Kolinski Mini Gel Brush Artist Series 2-Piece Acrylic Oval Brush perfection from the first brush stroke to the last. 11/2 Artist Series Oval Gel Brush Artist Series Flat Gel Brush Artist Series Acrylic Oval Brush 1 1 /2 ACTUAL SIZE IN INCHES Acrylic Oval Brush Artist Series 2-Piece Kolinski Gel Brush Artist Series Flat Gel Brush Lightweight handle for a comfortable Compact 4 1/2 inches – #4 brush head Perfect for moving quantities of gel for grip and effortless brush control. ideal for OPI gels. Great for travel. fast nail coverage. 2-Piece Acrylic Oval Brush Artist Series Oval Gel Brush Artist Series Kolinski Mini Gel Brush Compact 4 1/2 inches – Tapers to a sharp point, excellent for details #2 brush head with a slim handle for perfect for travel! and clean, crisp smile lines. precision and comfort. For more information about OPI Artist Series Brushes, log on as a professional at www.opi.com or contact your Authorized OPI Distributor. ©2013 OPI Products Inc. Call 800.341.9999 or visit opi.com bb2012-13stats_reprints.indd 29 11/13/12 4:36 PM
REGIONAL ANALYSIS OF THE NAIL INDUSTRY INDUSTRY STATISTICS 2012 2012 NAIL TECHS NAIL SALONS Alabama 2,807 560 Biggest tech-to-salon ratio: 11 to 1 Alaska 565 57 Arizona 8,000 810 Arkansas 2,109 450 California 84,699 7,978 Colorado 6,557 936 WA Connecticut 2,932 929 MT Delaware 438 93 Dist. of Columbia 182 100 OR Florida 29,936 4,233 Georgia 7,597 2,137 ID Hawaii 1,620 229 Idaho 1,706 244 WY Illinois 9,829 985 Indiana 4,252 680 Iowa 1,322 445 NV Kansas 913 437 UT Kentucky 2,420 455 CO Louisiana 3,934 982 CA Maine 1,079 182 Maryland 6,193 1,031 Massachusetts 13,077 1,377 Michigan 13,692 1,607 AZ NM Minnesota 3,437 637 Mississippi 1,703 446 Missouri 5,235 941 State with the MOST Montana 92 164 nail technicians: 84,699 Nebraska 1,056 130 Nevada 6,200 570 New Hampshire 1,055 198 New Jersey 7,855 1,403 AK New Mexico 1,135 360 New York 16,335 4,128 North Carolina 9,193 1,784 HI North Dakota 112 69 Ohio 11,824 1100 Oklahoma 700 290 Oregon 11,402 1,200 Pennsylvania 11,782 1,968 Rhode Island 1,239 176 South Carolina 1,870 788 NUMBER OF South Dakota 33 59 NAIL TECHS IN 2012 Tennessee 5,517 1,085 These salon and nail Texas 34,795 5,000 tech figures come from less than 1,000 Utah 1,753 341 business directories, Vermont 201 62 state boards, and industry 1,000- 3,000 estimates. As there is Virginia 7,383 1,400 no solid data on the 3,000 -8,000 Washington 7,300 1,334 percentage of practicing West Virginia 567 110 (versus licensed) nail 8,000- 16,000 Wisconsin 1,288 228 techs, NAILS estimates Wyoming 344 120 more than 16,000 some state figures. 2012 TOTALS 357,265 53,028 2011 TOTALS 355,600 51,244 30 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK bb2012-13stats_reprints.indd 30 11/13/12 4:36 PM
State with the FEWEST nail technicians: 33 State with the most significant increase in nail techs: up 10% since 2011 ME ND VT MN NH NY MA SD WI MI CT RI IA PA NJ NE OH DE IL IN MD State with the WV KS MO VA LEAST hours required for KY TN NC licensing: 0 OK AR SC GA MS AL State with MOST hours required for licensing: TX LA 750 hours FL DISTRIBUTION OF VIETNAMESE SALONS IN 2012 HIGHEST LOWEST The top 10 most populous states for Vietnamese nail techs: 1 California 2 Texas 3 Florida 4 New York 5 Pennsylvania 6 Georgia 7 Illinois 8 Virginia 9 New Jersey 10 North Carolina 2012-2013 THE BIG BOOK | NAILS MAGAZINE | 31 bb2012-13stats_reprints.indd 31 11/13/12 4:36 PM
COLOR AT THE SPEED OF LIGHT A SERVICE ONLY YOUR SALON CAN DELIVER! HAND-SENSOR ACTIVATED FULL FIVE-FINGER CURING 50,000 HOURS OF LED PERFORMANCE EXCEEDS SAFETY APPROVALS IN ALL COUNTRIES OF DISTRIBUTION OPI LEDLIGHT THE WAVELENGTH OF THE FUTURE MIRROR-FINISH INTERIOR FOR 15, 30, 45 AND 60-SECOND 32 STRATEGICALLY-PLACED, EVEN LIGHT DISTRIBUTION MEMORY SETTINGS SILICONE-ENCAPSULATED LEDS ADJUSTABLE “FEET” FOR 2 EASY-ACCESS POWER PORTS CONVENIENT PEDICURE USE ©2013 OPI Products Inc. Call 800.341.9999 or visit opi.com bb2012-13stats_reprints.indd 32 11/13/12 4:36 PM
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