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STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
State Sector
Governance Essentials –
Kāinga Ora Governance
Capability Uplift
Programme
Workbook

                     iod.org.nz
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
Workbook

This workbook has been prepared as a resource for participants
in the Institute of Directors in New Zealand (Inc) Director
Development programme. It is not intended to be exhaustive or
constitute advice. Its content should not be used or relied upon
as a substitute for proper professional advice or as a basis for
formulating business decisions.

The Institute of Directors in New Zealand (Inc) and its employees
expressly disclaim all or any liability or responsibility to any
person in respect of this workbook and in respect of anything
done or omitted to be done by any person in reliance on all or any
part of the contents of the workbook.

(March 2021)
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
State Sector
Governance Essentials –
Kāinga Ora Governance
Capability Uplift
Programme
Workbook
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
Table of
contents
Introduction from the Institute of Directors    5

The Chatham House Rule                          6

The IoD Code of Practice for Directors          7

Introduction                                   8

Governance                                     10

Governance in the state sector                 13

State Sector Act Reform                        14

Board appointments                             20

Office of the Auditor-General (OAG)            21

Four Pillars of Governance Best Practice       22

Summary                                        23

Presentation slides                            24
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
4             Institute of Directors   State Sector Governance Essentials | Workbook

              Facilitator
              Pania Gray is a former public servant. She began her career at Te Puni
              Kōkiri in the mid 1990s in policy roles. After a brief secondment to the
              newly established Ministry of Justice in 1996, she later led the statutory
              monitoring function for Te Puni Kōkiri. This experience took her to
              the Office of the Auditor-General (OAG) where, as Sector Manager:
              Education, Science and Māori Affairs, she held responsibility for working
              with Parliamentary Select Committees, Board Chairs, Chief Executives
              and Appointed Auditors. In this role she led several high-profile education
              sector OAG inquiries that examined governance failures. She then
              established her own practice, Kororā Consulting, in 2010 and continues
Pania Gray,   to carry out a range of consulting work in the public, private and not-for-
CMInstD       profit sectors.

              Among other work in the justice sector she is a specialist advisor in Crown
              and iwi arbitration.

              Alongside her career experience, Pania has a strong mix of not-for-
              profit, public entity and for-profit governance experience. Pania is a
              current Ministerial appointee serving on the NZ Film Commission, an
              autonomous Crown entity. She also currently holds two commercial
              governance positions for businesses in the education sector and has
              additional governance and audit and risk committee experience. She has
              been partnering with the Institute of Directors as a governance lead and
              facilitator since 2016.

              Pania holds a Bachelor of Commerce and Bachelor of Arts degrees in
              Commercial Law, Economic History, Māori studies and Criminology. She
              was awarded First Class Honours in Criminology at Victoria University.
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
Institute of Directors   State Sector Governance Essentials | Workbook            5

Introduction from the
Institute of Directors
The Institute of Directors (IoD) promotes excellence in corporate
governance, represents directors’ interests and facilitates their
professional development through education and training. The IoD
is a membership organisation of over 9,000 individuals on the pulse
of governance in every industry.
Connecting, equipping and inspiring
The IoD connects, equips and inspires directors through thought leadership and
our extensive network, professional governance courses, events and resources.

Continuous professional development
It is critical that today’s directors are informed, connected and armed to meet
the modern challenges of directorship. As we face disruption, organisations
must operate at a new pace, constantly reinventing and looking for
opportunities in a dynamic environment. Good directors know the value of
continuous professional development, the essence of enabling them to keep
pace with change.

The IoD offers a suite of governance training to equip you with the tools to
perform in your role at each stage of your development as a director. These
courses balance technical content with real-life experience stories from
facilitators who are subject matter experts and also experienced directors.

For more information about the Institute of Directors – go to iod.org.nz
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
6   Institute of Directors   State Sector Governance Essentials | Workbook

    The Chatham
    House Rule
    Courses held by the Institute of Directors are conducted under the
    Chatham House Rule.

    The Rule reads as follows:

        When a meeting, or part thereof, is held under the Chatham House Rule,
        participants are free to use the information received, but neither the identity
        nor the affiliation of the speaker(s), nor that of any other participant, may be
        revealed (Royal Institute of International Affairs, 2014).

    Historical background
    The Chatham House Rule originated at the Royal Institute of International
    Affairs (IIA) in the United Kingdom. The IIA is a policy-based entity dedicated
    to research and public promotion of international affairs. According to the IIA,
    the Chatham House Rule was created in 1927.

    The Institute is situated in Chatham House, a building in the heart of London,
    which was a British prime ministerial residence in the 18th century. The
    name of the house is attributed to its first resident, William Pitt the Elder,
    Earl of Chatham.

    What is the Chatham House Rule?
    The Chatham House Rule is a convention used to promote open and informed
    dialogue in meetings. When meetings are held pursuant to the Chatham House
    Rule, the discussion is strictly private.

    Participation in a Chatham House discussion is kept confidential and the
    names of attendees may not be published. However, should an individual
    wish to repeat their own contribution to a Chatham House discussion they are
    permitted to do so.

    For more information go to
    chathamhouse.org/about-us/chathamhouserule
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
Institute of Directors   State Sector Governance Essentials | Workbook   7

The IoD Code of
Practice for Directors
This Code provides guidance to directors to assist them in carrying
out their duties and responsibilities in accordance with the highest
professional standards.

For a copy of the code, go to
iod.org.nz/About-us/Founding-documents
STATE SECTOR GOVERNANCE ESSENTIALS - KĀINGA ORA GOVERNANCE CAPABILITY UPLIFT PROGRAMME - WORKBOOK - IOD NZ
8   Institute of Directors   State Sector Governance Essentials | Workbook

    Introduction
    Welcome to State Sector Governance Essentials. This full-day course is part
    of the Kāinga Ora Governance Capability Uplift Programme and is designed to
    support you in your leadership role at Kāinga Ora.

    The purpose of this course is to develop your governance capability including
    insights into governance within the state sector. You will gain an awareness of
    the responsibilities and challenges of being in a state sector governance role.

    There are significant differences between a governance role in a private
    organisation and a governance role in a state sector entity, although the
    principles of good governance stay the same.

    Effective governance in the state sector requires a solid understanding
    of the processes and drivers inside the state sector in order to add value
    in a governance role.

    The learning objectives for this course:
    •     xamine the opportunities for supporting effective governance in the
         E
         state sector.
    •     ain an enhanced understanding of how state sector governance operates
         G
         and the characteristics of ‘good’ governance in the state sector.
    •     nderstand the Four Pillars of Good Governance and identify key board
         U
         and committee governance responsibilities.
    •    Gain insights into the challenges of being in a state sector governance role.
    •     articipate as a cohort of leaders supporting and enhancing individual
         P
         and group understanding of good governance.
Institute of Directors   State Sector Governance Essentials | Workbook           9

The State Sector
The state sector is the broad range of organisations that serve as instruments
of the Crown in respect of the government of New Zealand:
•    Public service departments, eg service delivery and monitoring.
•    State-owned enterprises.
•    Crown entities.

State sector entities can have many different roles and functions:
•    Funding agencies.
•    Operational entities.
•    Regulatory bodies.

Key resources

•     abinet Manual 2017
     C
     dpmc.govt.nz
•     tatutory Crown Entities
     S
     A Guide for Ministers, June 2014
     publicservice.govt.nz
•     oard Appointment and Induction Guidelines
     B
     Updated October 2015
     publicservice.govt.nz
•     ode of Conduct for Standards of Integrity
     C
     publicservice.govt.nz/assets/Legacy/resources/Code-of-conduct-
     StateServices.pdf

Additional resources have been provided in your table pack.
10    Institute of Directors   State Sector Governance Essentials | Workbook

      Governance
      What is governance?
      There is no single definition of governance, but all definitions have common
      themes. Sir Adrian Cadbury was a leader in raising awareness of, and
      stimulating debate on, corporate governance. He is noted for developing
      the Cadbury Code, a best-practice governance code that was the basis for
      corporate governance reform around the world. There are many definitions
      of corporate governance:

     “The system by which companies are directed and controlled.”
      Cadbury Code, 1992

     “Involves a set of relationships between a company’s management,
      its board, its shareholders and other stakeholders. Corporate
      governance also provides the structure through which the objectives
      of the company are set, and the means of attaining those objectives
      and monitoring performance are determined.”
      G20/OECD, 2015

     “Corporate governance comprises the principles, practices
      and processes that determine how a company or other entity
      is directed and controlled.”
      FMA Principles and Guidelines 2018

      Governance exists to add value by ensuring the organisation achieves its
      purpose, as articulated and subscribed to by its owners (or members).
      The purpose may be for shareholder return, public good or member benefit.

      Quality governance includes understanding the environment in which the entity
      operates. Each entity has a specific operating environment. The board must
      work to balance the legitimate interests of shareholders and stakeholders and
      the best interests of the entity. There may be situations where board members
      also work in the organisation performing a management or operational role.
      For example, a family-owned farming business often involves family members
      managing the farm operations as well as performing a governance role at the
      board table. What are the unique challenges that this situation creates?

      Good governance is underpinned by values of responsibility, accountability,
      fairness and transparency. It involves strategic oversight of business operations.
      Key features are monitoring and measuring performance and compliance, and
      ensuring the integrity of financial reporting systems. High-performing directors
      aim beyond compliance and aspire to a best-practice approach.
Institute of Directors   State Sector Governance Essentials | Workbook           11

The benefits of governance
Good governance increases the likelihood that the entity will survive and fulfil
its purpose. It makes good business sense because it builds and sustains
stakeholder confidence, improves operational performance and reduces risk.
The board, as a key agent of good governance, adds value when its actions help
to achieve the entity’s purpose.

Research has proven that the advantages of governance include:
•     providing leadership
•     keeping senior management focused
•     furthering achievements and likelihood of survival
•     providing credibility, transparency and accountability
•     improving stakeholder confidence
•     ensuring stakeholder interests and relationships are managed
•     achieving better risk management.

Governance codes of practice
Governance codes vary around the globe. The governance framework in
New Zealand is heavily influenced by the principles-based United Kingdom
approach, where shareholder interests ultimately underpin the governance
process and structure. The principles-based governance framework
requires a contextual and balanced approach. It does not provide black and
white answers.

At the same time, much influential international public policy and thought
is based on Scandinavian models where governance, broadly speaking,
is stakeholder aligned. Governance codes supplement the legal framework
and provide practical guidance.

Established codes referred to in New Zealand include:
•     IoD’s Code of Practice for Directors
•      inancial Markets Authority (FMA) Corporate Governance in New Zealand
      F
      – Principles and guidelines (2018)
•     NZX Corporate Governance Best Practice Code (2019).

Codes of practice are an important source of both useful, practical guidelines
and requirements for directors.
12   Institute of Directors   State Sector Governance Essentials | Workbook

     Distinguishing governance from management
     The board and management have different roles that require different skills.

     Governance
     •     sets the direction to achieve the purpose
     •     provides a framework by which an organisation will operate
     •     provides a longer-term focus
     •     holds management to account
     •     ensures compliance.

     Management
     •     executes board-approved strategy
     •     works to the business plan
     •     has a day-to-day operational focus.

     Usually, a board operates at the strategic level and management at the
     operational level.

         Strategic thinking                                  Operational thinking

         Longer-term                                         Immediate term

         Conceptual                                          Concrete

         Reflective learning                                 Action/doing

         Identification of key issues/
                                                             Resolution of existing problems
         opportunities

         Hands-off approach                                  Hands-on approach

         Helicopter perspective                              On-the-ground perspective

     Context will impact the duties the board will perform. While directors may
     delegate to management, they are ultimately responsible. For example, a new
     and unproven CEO may warrant tighter board scrutiny and support, which will
     loosen as the board gains confidence in the CEO.
Institute of Directors   State Sector Governance Essentials | Workbook             13

Governance
in the state sector
Modern public sector governance is a key outcome of large-scale reforms begun
in the 1980s as a result of government pursuit of public sector deregulation.

Governance of state sector entities with appointed boards generally operates
under an ‘arms-length’ model through a number of acts that are relevant to
directors in the state sector governance setting. Government owns (and may
fund, in full or in part) the entities and appoints their governing boards.

The Government makes around 2,500 appointments to statutory boards
and committees each year, including appointing the boards of State-Owned
Enterprises (SOEs), Crown entities and other Crown-owned companies
(we focus on these entities in this section).

Special legislation and compliance
In addition to general legislation in the governance legal framework, a number
of acts are relevant to directors in the public sector governance setting. Other
than entity specific (eg establishing) legislation, key acts include the:
•    Public Service Act 2020 (replaces the State Sector Act 1988)
•    Public Finance Act 1989
•    State-Owned Enterprises Act 1986
•    Crown Entities Act 2004
•    Crown Research Institutes Act 1992
•    Official Information Act 1982
•    Public Records Act 2005.
14   Institute of Directors   State Sector Governance Essentials | Workbook

     State Sector
     Act reform
     The government announced major reforms to the State Sector Act in 2019. With
     the passing of the Public Service Bill on 23 July 2020, the State Sector Act 1988
     has now been repeated and replaced with a new Public Service Act 2020.

     The Public Service Act came into force on 7 August 2020.

     Key features of the new Act are that it:
     •     rovides a more flexible set of options for how the public service can
          p
          organise itself to better respond to specific priorities
     •    allows public servants to move between agencies more easily
     •     learly establishes the purpose, principles and values of an apolitical public
          c
          service, as well as its role in government formation
     •    supports the Crown in its commitment to and its relationship with Māori
     •     trengthens leadership across the public service and, in particular, provides
          s
          for system and future focused leadership
     •     hifts the focus from state services to public services, changing the name of
          s
          the State Services Commission to the Public Service Commission.

     The Act also articulates the purpose, principles, values and spirit of service that
     characterise the public service, and the role of the public service in supporting
     the Crown in its relationships with Māori under the Treaty of Waitangi.

     Chief executives of departments have a number of statutory leadership
     responsibilities, some of which have been reframed from the previous law.
     They include:
     •     eveloping and maintaining the capability of the public service to engage
          d
          with Māori and to understand Māori perspectives
     •     upporting their Minister to act as a good steward of the public interest,
          s
          including by
          •     maintaining public institutions, assets, and liabilities
          •	maintaining the currency of any legislation administered
             by their agency
          •     providing advice on the long-term implications of policies.
Institute of Directors   State Sector Governance Essentials | Workbook        15

New organisational forms recognised in the Act include interdepartmental
executive boards and interdepartmental ventures. They are separate types of
public service agency. They may appoint their own employees.

•     n interdepartmental executive board is made up of chief
     A
     executives and independent advisors, selected by the
     Commissioner. The purpose of an interdepartmental executive
     board is to align and co-ordinate strategic policy, planning, and
     budgeting departments with responsibilities in a subject matter
     area, and to support priority work and cross-department initiatives
     in that area. It has a servicing department.
•     n interdepartmental venture is an agency governed by a
     A
     board, which is made up of the chief executives of the relevant
     departments. The purpose of an interdepartmental venture is to
     deliver services or carry out regulatory functions that relate to
     the responsibilities of two or more departments, and to assist to
     develop and implement related operational policy.

Chief executives or boards may (with the Commissioner’s agreement) enter
into a joint operational agreement for their agencies to work together to
achieve stated goals.
16   Institute of Directors   State Sector Governance Essentials | Workbook

     Compliance requirements for most state sector agencies include an obligation
     to produce a Statement of Corporate Intent/Statement of Intent and an Annual
     Report including a Statement of Service Performance (the exception to this
     is an SOE).

     In addition to reporting financial information many state sector entities also
     have statutory requirements to report non-financial information about their
     services (outputs) and the impacts/outcomes they achieve.

     Under the Public Audit Act 2001 the Auditor-General is the auditor of all public
     entities (including SOEs), and appoints auditors (from Audit NZ and private
     firms) to carry out audits.

     Most state entities are subject to parliamentary scrutiny, including
     parliamentary questions to the responsible Minister about their activities.
     Scrutiny by select committees through an annual review (previously called
     a financial review) focuses on the entity’s performance during the previous
     financial year and its current operations.

     The select committee annual review hearing is open to the public and usually
     the chair of the board will attend the committee hearing accompanied by the
     CEO and CFO to answer questions put to them by committee members.
     The Committee usually sends written questions to the entity before and after
     the hearing.

     Key characteristics of this governance setting
     The relationship between government and the state sector entity can be
     complex. It may be based on the State Owned Enterprises model, the
     purchaser–provider model or some other model. Government agencies are
     particularly vulnerable to ‘common agency’ – the name given to the relationship
     where several principals exist and they each have influence on the one agent.
     Common agency occurs where agencies are overseen by several layers of
     government. It is considered that best-practice principles of governance apply
     equally to the public sector.

     The Public Service Commission (PSC) and the Office of the Auditor-General
     (OAG) provide guidance on governance in the public sector. To see the range
     of governance material available visit publicservice.govt.nz and oag.govt.nz
     and treasury.govt.nz where the Owner’s Expectations Manual can be found.
Institute of Directors   State Sector Governance Essentials | Workbook            17

State-Owned Enterprises (SOEs)
SOEs are established under the State-Owned Enterprises Act 1986. They are
owned by the Crown and operate as commercial businesses. As registered
companies, they are also bound by the Companies Act 1993.

The board of directors is accountable to the shareholding ministers
(the Minister of Finance and the relevant portfolio minister).

Crown entities
Crown entities can have a range of functions – regulatory, policy or service
delivery. Crown entities provide many state sector services (eg health,
education, and transport). Crown entities are bodies that have their own legal
status but are still part of the Crown.

The Crown Entities Act 2004 reformed the law relating to Crown entities
and provided a consistent framework for the establishment, governance
and operation of Crown entities. It also clarified accountability relationships
between the entity, the board, the responsible Minister and Parliament.

The State Sector and Crown Entities Reform Act 2018
The State Sector and Crown Entities Reform Act 2018, passed in September
2018, amended the Crown Entities Act 2004 and the State Sector Act 1988 and
introduced four key changes:

1.	Statutory Crown entity boards need to gain consent from (rather than
    consult with) the State Services Commissioner (the Commissioner)
    regarding their CEO’s terms and conditions of employment.
2. 	Fixed terms of appointment for statutory Crown entity CEOs were
     introduced.
3. 	Boards and board members will be subject to a code of conduct. (still to
     be developed)
4. The Commissioner’s inquiry and investigation powers have been expanded.

A Crown Entity “Board is the steward of the Crown’s ownership
interest and the primary monitor of the entity’s performance.”
Source: Enduring Letter of Expectations - to Statutory Crown Entities.
publicservice.govt.nz 15 October 2019
18   Institute of Directors       State Sector Governance Essentials | Workbook

     Figure 1: Accountability framework

     Crown entity boards have overall responsibility for organisational performance
     and are accountable to the Minister and through the Minister to Parliament.

                                                        Public
                                                       (voters)

                                                     Parliament
                                                                                   Key:
                                                   (including select
       Auditor-General                               committees)                          Scrutiny of performance
                                                                                          Accountability
                                                                                          Answerable to
         State Services
          Commission                                  Minister                            Service provision

          The Treasury

                               Crown Entity                                Monitoring
                                                                           Department
                                  Board

                              Chief Executive

                                   Staff

                                   Public
                               (service users)

     Source: ‘How are Crown Entities governed?’ (publicservice.govt.nz)

     PSC’s Operating Expectations Framework (pictured below) illustrates three key
     relationships for the board – the Minister, the monitoring department and its
     own entity (CEO and staff).
Institute of Directors    State Sector Governance Essentials | Workbook                   19

Figure 2: Operating expectations framework

                                     Minister

                Statutory                                  Monitoring
               Crown Entity                                Department

Source: Adapted from State Services Commission 2014

Boards are accountable for performance to the Minister , who is assisted by the
monitoring department. Treasury monitors commercial entities including the
SOEs, whereas other entities are monitored by the relevant department, for
example the Ministry of Health monitors DHBs and other health entities such
as Pharmac and the NZ Blood Service.

Monitoring departments also advise Ministers about board appointments and
administer Crown funding (appropriations).

Figure 3: Central government agencies

   Public Services
   • 3
      2 Departments subject to the State Sector Act
   • 4 Departmental Agencies subject to the State Sector Act

   State Services
   • 3 Non-Public Service Departments     •      ther organisations and
                                                O                          State
   • Crown Entities                             companies                  Services
                                                subject to the Public
     – Crown Agents                             Finance Act
     – Autonomous Crown Entities                                                      State
                                          •     Reserve Bank of
     – Independent Crown Entities                New Zealand                          Sector
     – School Boards of Trustees
     – Crown Entity Companies (incl CRIs)
     – Crown Entity Subsidiaries

   • 2
      Non-Public Service Departments        • S tate-Owned Enterprises
   • Offices of Parliament                   • Mixed Ownership Model
   • Crown Entities                             Companies
     – Tertiary Education Institutions

Source: New Zealand Government, State Services Commission, 16 July 2020
20   Institute of Directors   State Sector Governance Essentials | Workbook

     Board
     appointments
     Most appointments are made by the responsible Minister but not all –
     for example DHBs have elected members as well as appointed members,
     universities have representative members, some appointments are made
     by the Governor General, etc.

     Key points:
     •    Appointments are generally, but not always, made by the Minister.
     •     inisters are generally advised by monitoring/appointing
          M
          agencies (eg MBIE, MoE, Treasury’s board appointments unit.)
     •     ppointments should take account of any gaps in the board’s
          A
          skills, knowledge and experience and (where relevant)
          representativeness – but other factors eg political influence can
          also play a role.
     •     he minister generally considers the chair’s views when making
          T
          new appointments or reappointments to the board.
     •     lmost all appointments are referred to the Appointments and
          A
          Honours Committee of Cabinet and then to the Cabinet by the
          responsible Minister.

     Fee scales for directors are available on the PSC website in the Cabinet
     Fees Framework.
Institute of Directors   State Sector Governance Essentials | Workbook               21

Office of the
Auditor-General (OAG)
The Auditor-General is responsible for auditing all public entities (extends
beyond financial). The OAG appoints auditors from Audit NZ and private firms –
eg KPMG – to conduct the audits under the Public Audit Act 2001. Performance
audits look at how effective services are being carried out.

The OAG audits give assurance that public entities are operating and accounting
for their performance, encourage good governance – eg provide reports and
guides – and provide advice – eg to select committees for annual reviews.

In April 2016, the OAG put out its report ‘Reflections from our audits:
Governance and accountability’.

Key points:
•     here are a number of factors that make governance in the public sector
     T
     complex and challenging.
•     ome of the essential elements needed for effective governance are not
     S
     always clearly present in the public sector.
•     ublic entities sometimes do not have a conventional company/board
     P
     structure (for example, government departments and statutory officers.)
•     ome public entities are statutory bodies required to operate within a
     S
     particular legal framework – they can do only what their founding/enabling
     legislation permits.
•    There can be conflicting objectives – profit or public good; risk or return.
•     ome public entities are established to achieve only a particular purpose
     S
     – for example, Treaty settlements.
•     irectors can be elected, appointed, or a mixture of both – creating the
     D
     possibility of capability issues, and/or mixed obligations to one or more
     constituencies.
•     here are understandably greater expectations of accountability and
     T
     transparency for those using public resources, meaning governors are
     usually operating in the public eye, and
•     ublic entities are often subject to strict expectations and rules for
     P
     conflicts of interest.
22   Institute of Directors                State Sector Governance Essentials | Workbook

     Four Pillars of
     Governance
     Best Practice
     The Four Pillars of Governance Best Practice is the Institute of Directors’
     comprehensive reference guide to governance best practice, global trends and
     the operating environment in New Zealand.

                                                   Pillar One – Determining purpose
                      The Four Pillars
                      of Governance                The board adds value by leading the development
                      Best Practice
                      for New Zealand              of the entity’s purpose, goals and strategy. The board
                      Directors
                                                   must take ownership of the entity’s strategic direction.
                                                   Long-term business sustainability is a critical focus
                                                   for the board.

                                                   Pillar Two – An effective governance culture
                                                   The board adds value by acting as a team with a high-
                                                   performance culture committed to engaged, quality
                                                   governance of the entity. It supports open debate,
                                                   diversity, thoughtful challenge and constructive
                                                   dissent. Directors lead through high standards of
                                                   ethical behaviour, commitment, candour and integrity.
                                                   This culture is characterised by effective relationships
                              iod.org.nz           between directors and with management,
                                                   shareholders and stakeholders.

     Pillar Three – Holding to account
     A value-adding board holds management to account through informed, astute,
     effective and independent oversight of performance and conformance matters.
     It does not do the job of management but ensures purpose and strategy are
     understood by management and implemented. The board sets the risk appetite
     of the entity and oversees and monitors risk management.

     Pillar Four – Effective compliance
     The board adds value by ensuring the entity is, and remains, solvent. It
     ensures the probity of financial reports and processes, and a high standard of
     compliance with regulatory environments. Directors must comply with their
     duties and responsibilities in relation to the entity, its shareholders and other
     stakeholders. Excellence in governance is enhanced through complying with
     the spirit as well as the letter of the law.
Institute of Directors   State Sector Governance Essentials | Workbook            23

Summary
Good governance adds value to organisations and the board is the key
agent of governance. Board members must understand their organisation
and the environment in which it operates, and have clarity on their roles and
responsibilities.

For effective board operation, a range of documents including legislation, the
constitution and board charter can be used to provide clarity of roles and hold
the board members to account. These can be complemented with protocols,
policies and practices to ensure behavioural expectations are met.

The board needs to ensure its composition and culture is appropriate for
the organisation with ministers, monitoring departments and management
(especially the CEO) being critical to board success.
24                    Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides

                      Presentation
                      slides

     1.

          Kāinga Ora
          Governance Capability Uplift
          Programme
          State Sector Governance Essentials

     2.

           Chatham House rule applies
Institute of Directors         State Sector Governance Essentials | Workbook | Presntation Slides   25

3.
         Learning objectives for
         today
     •   Gain an enhanced understanding of the state
         sector governance landscape and the
         characteristics of ‘good’ governance in the state
         sector.
     •   Understand the Four Pillars of Good Governance
         and identify key board and committee governance
         responsibilities.
     •   Gain insights into the challenges of being in a state
         sector governance role.
     •   Participate as a cohort of leaders supporting and
         enhancing individual and group knowledge and
         skills.

                                                                                              3

4.

         What do you want
         to get out of today?

         “A goal without a plan is just a wish.”
               Antoine de Saint-Exupery

                                                                                              4

5.

                                                          Spirit of service
                                                           “People sign up to the Public
                                                           Service because they have a
                                                              spirit of service to the
                                                                  community…”

                                                                 Peter Hughes, SSC

                                                                                              5
26                               Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides

     6.
          State sector landscape

               •   1982
               •   1986
               •   1988
               •   1989
               •   1992
               •   2001
               •   2004
               •   2005
               •   2020
                                                                                    6

     7.
          State sector reforms
           • A unified public service

           • Māori–Crown relations

           • Employment and workforce

           • Public service leadership

           • Organisations of the public service

     8.
          Kāinga Ora - Homes and
          Communities Act 2019

           • Establishes Kāinga Ora
           • The law on what we do and how
             we do it

                                                                                    8
Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides   27

9.
      Kāinga Ora’s operating
      principles

      • 13 operating principles
      • Engagement and partnering
      • Māori interests

                                                                          9

10.
      Kāinga Ora’s Māori
      interest obligations

      • Operating principles
      • Te Tiriti o Waitangi

                                                                         10

11.
28                                  Institute of Directors          State Sector Governance Essentials | Workbook | Presntation Slides

     12.
                                                                                    ACTIVITY

           Activity

           To effectively discharge its functional obligations, how
           might Kāinga Ora officials need to work collaboratively
           within the Crown to support the Crown to fulfil its Tiriti
           obligations?

                                                                                               12
                                                                                               12

     13.

           Map of the public
           sector

           Spheres of
           influence

                                                                                               13

     14.
           Accountability
           framework
           Parliament
           Select Committee
           Minister
           Treasury
           Public Service Commission
           Monitoring and funding
           departments
           Office of the Auditor-General
           Office of the Ombudsman
Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides   29

15.
      Powers of the minister
      • Set expectations for strategic direction and performance.
      • Monitor results and hold board to account.
      • Request information.
      • Appoint, reappoint and remove board members (in partnership).
      • Direct entity to perform new functions.
      • Direct changes to entity's SOI or SPE.
      • Give statutory directions (varies).

                                                                              15

16.
      Parliamentary select committees

                                                                              16

17.
30                                Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides

     18.
           Annual cycle

                                                                                    18

     19.
           Similarities with
           differences
           • Setting strategic direction.
           •   Funding and budget processes.
           •   Decision-making and
               accountability.
           •   Monitoring and reporting.
           •   Board appointments.
           •   Chair appointment.
                                                                                    19

     20.

            What is
            governance?
           “Corporate governance comprises the
           principles, practices and processes that
           determine how a company or other entity
           is directed and controlled.”

                      Financial Markets Authority,
                Corporate Governance Handbook (2018)

                                                                                    20
Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides   31

21.
       Purpose of
       governance
        To support the entity to achieve its
        purpose through adding value to the
        operations of management.

        Good governance:

           • is underpinned by the values of
             responsibility, accountability, fairness
             and transparency

           • involves strategic oversight of an
             entity’s operations.
                                                                                    21

22.
       Why does governance
       matter?
      • Governance helps the entity achieve its
        fundamental purpose and ensures the
        likelihood of its survival.
      • Provides leadership, credibility,
        transparency and accountability.
      • Provides focus for senior management
        and is important in mitigating risks.
      • Good governance benefits the entity’s
        brand and society at large.

                                                                                    22

23.
       Governance/management
        Governance: What, Where, Why?                            GOVERNING
        • Leadership role.
        • Longer-term focus and helicopter view.
        • Monitors and holds management to account.
        • Adds value beyond management.                       MANAGING
         Management: How?
         • Executes board-approved strategy.
         • Works to the business plan.
                                                           OPERATING
         • Day-to-day operational focus.
         • Adds value.
                                                                                    23
32                                            Institute of Directors    State Sector Governance Essentials | Workbook | Presntation Slides

     24.
           Board member
           responsibilities
           •    Act in good faith and in the best interests of the
                organisation.
           •    Not act or allow the organisation to act in breach of
                its founding document or legislation.
           •    Remain solvent.
           •    Exercise care, diligence, and skill.

           Distilled from the Companies Act 1993, Trusts Act
           2019, Crown Entities Act 2004 and the current
           Incorporated Societies Bill.

                                                                                                 24

     25.
           The role of the board
           • Provides advice, support and guidance
             to management.
           • Provides leadership and oversight to
             the business.
           • Appoints and manages the CEO.
           • Makes decisions on behalf of the
             organisation.
           • Is accountable to shareholders and
             owners.

           Shared leadership of an entity is led by the board
           and implemented by the CEO and senior leaders.
                                                                                                 25

     26.
               What is the role of
               Kāinga Ora’s internal
               governance groups?

               1. Ngā Pae Tātaki
               2. Programme Governance Boards
                  (PGBs)

                                                                                                 26
Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides   33

27.
      The Four Pillars of
      Governance
       The governance responsibility is:
       • determining purpose
       • an effective governance culture
       • holding to account
       • effective compliance.

                                                                                    27

28.

        Determining
        purpose

                                                                                    28

29.
       Core purpose
      • The organisation’s reason for being.
      • How it creates value for its stakeholders.
      • It drives ethical behaviour.
      • A check on actions.
      • Guides culture.
      • Typically aspirational.
      • Should be achievable.
      • Most powerful when expressed as a
        statement of belief.

                                                                                    29
34                                    Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides

     30.
           Foundational documents

           Set out the purpose/objective, rights, powers
           and duties of the board, directors, entity and
           shareholders/members.

           • Constitution and shareholder agreement.
           • Trust deed.
           • Partnership agreement.
           • Rules and legislation.

                                                                                        30

     31.
            Setting strategic direction

                                                                                         31

     32.
           Strategy and the board’s
           role
            • The board’s role is to be future-focused.
            • Develop organisation’s strategy with
              management.
            • Contribute, test and challenge, approve
              and own.
            • Monitor implementation.
            • Provide a framework for decision-making.
            • An effective board spends time balancing
              strategy and compliance.

                                                                                        32
Institute of Directors               State Sector Governance Essentials | Workbook | Presntation Slides   35

33.

      Strategy

                                                  Strategic
            Purpose
                            Strategy                plan

                                                                     Business               Budget
                                                                     Plan Year 1

            Context
                                                              Business             Budget
                                       Risks                  Plan Year 2

                                                                                                     33

34.
      The board and risk
      • Entire board accountable for risk
        management.
      • Role includes:
      ✓ identification – what are the key risks?
      ✓ ensuring framework to manage and
        mitigate risk
      ✓ ongoing monitoring of new and existing
        risks
      ✓ oversight and management of non-financial
        risks
      ✓ determining the risk appetite of the entity.
                                                                                                     34

35.

      An effective governance
      culture

                                                                                                     35
36                                    Institute of Directors         State Sector Governance Essentials | Workbook | Presntation Slides

     36.
              State sector culture
              “Cherished public service principles like ‘spirit of service’ to the community,
             political neutrality, free and frank advice and merit-based appointments will be
                        embedded in the new Act. These principles are important…

               …they help safeguard the constitutional conventions governing the public
              service, promote ethical conduct, and enable cross-agency collaboration on
                             services and outcomes for New Zealanders.”

                   Hon. Chris Hipkins – Public Service Reforms Announcements (June 2019)

                                                                                                36

     37.
              Kāinga Ora values – Ō Tātou Uara

     38.
             Group dynamics
           • Group culture plays a key role in
             determining group performance.
           • Certain behaviours can identify a group
             that is functioning well.
           • Board’s relationship with management is
             part of its culture.
           • Ethical practice is fundamental to good
             governance.
           • Conflict is not inherently bad – the way it
             is dealt with is key.

                                                                                                38
Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides   37

39.
      Code of conduct

      Guidelines set by the board to:
      • promote good practice
      • ensure high standards of behaviour and
        accountability throughout the entity.

             It may be legal but is it right?

                                                                                 39

40.

      Policies

      • Delegations of authority.
      • Communication policy.
      • People policies.

                                                                                 40

41.

      Holding to
      account

                                                                                 41
38                                  Institute of Directors   State Sector Governance Essentials | Workbook | Presntation Slides

     42.
           Governance
           meetings
            • Preparation
            • Conduct
            • Agenda
            • Minutes

           Board meetings are the engine room of the
           board, where most decisions are made and
                management is held to account.

                                                                                      42

     43.
           Governance work plan
           At least once a year governance bodies
           should step back and look at their own
           processes.
           • Annual timetable for an orderly approach
             to routine work.
           • Helps the body deliver on their
             responsibilities and monitor progress
             against objectives, goals and duties.
           • A dynamic work plan enables a forward-
             facing governance body.
           • Forward focus increases engagement
             and interest.
                                                                                      43

     44.
           Monitoring performance
           at Kāinga Ora

           • What does the Board monitor?
           • What do Ngā Pae Tātaki monitor?
           • What do Programme Governance
             Boards monitor?

                                                                                      44
Institute of Directors                 State Sector Governance Essentials | Workbook | Presntation Slides   39

45.
      Effective
      compliance

                                                                                                            45

46.
      Kāinga Ora Specific
      Legislation
       Housing related legislation:
       • Residential Tenancies Act 1986
       • Public and Community Housing
         Management Act 1992
       • Housing Act 1955

       Urban Development legislation:
       • Urban Development Act 2020

                                                                                                            46

47.
      Other laws and regulations

                                                              Consumer guarantees
                                                   Privacy
                               Employment relations                             Fair trading

                                                                                    Finance
                       Environmental legislation
                                                                                       NZX rules
                              Health and safety
                                                                                       State sector

                                                                                     Official information
                                           Takeovers
                                                                                Building code
                                                   Commerce
                                                                   Insolvency
                                                                                                            47
40                                     Institute of Directors         State Sector Governance Essentials | Workbook | Presntation Slides

     48.
           Financial literacy for
           governors
           • oversight of reporting requirements
           • approving budgets and capital
             expenditure
           • sourcing and managing debts
           • identifying ‘red flags’
           • analysing data and potential implications
           • understanding the financial health of the
             organisation.

                                                                                               48

     49.
           The Four Pillars value-adding model

                                        Effective           Determining
                                       compliance            purpose

                                                    Good
                                                 governance

                                                             Effective
                                        Holding to
                                                            governance
                                         account
                                                              culture
                                                                                               49

     50.

            Clarity, curiosities
            and commitments

                                                                                               50
Notes:
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