State of Louisiana - Terrebonne Council on Aging
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State of Louisiana
AREA AGENCY ON AGING FOUR-YEAR AREA PLAN
A Comprehensive Coordinated Service System for Older persons in Louisiana
Terrebonne Area Agency on Aging
JULY 1, 2019 – JUNE 30, 2023
(Fiscal Year 2020 – Fiscal Year 2023)
Submitted to:
Office of the Governor
Office of Elderly Affairs
P. O. Box 61
Baton Rouge, LA 70821-0061
Phone: (225) 342-7100
Fax: (225) 342-7133
1
TABLE OF CONTENTS
Section 1: Mission Statement 4
Section 2: Description of the Planning & Services Area (PSA) 5
Section 3: Description of the Area Agency on Aging (AAA) 29
Section 4: Planning Process/Establishing Priorities 32
Section 5: Methods Used to Determine Service Needs 33
Section 6: Targeted Populations 37
Section 7: Community Meetings 39
Section 8: Results of Public Hearings 54
Section 9: Identification of Priorities 56
Section 10: Area Plan Goals and Objectives 58
Section 11: Summary of Services under the Area Plan 68
Section 12: Disaster Preparedness 69
Section 13: Request for Waiver of Title III Priority Services 75
Section 14: Governing Board 76
Section 15: Advisory Council 79
Section 16: Assurances 80
Section 17: Verification of Intent 82
Section 18: Needs Assessment Survey and Tally Forms 83
2
Section 1
Mission Statement
The Governor's Office of Elderly Affairs’ mission statement is “To serve as the focal point for the development,
implementation, and administration of the public policy for the state of Louisiana, and address the needs of the
state’s elderly citizens.”
Provide the mission statement which describes the purpose and overall goal(s) of the Area Agency on Aging.
TCOA is a community focal point where older persons can receive services and participate in activities which
enhance their dignity, support their independence, and encourage their involvement in and with the community.
TCOA provides activities that reflect the experience and skills of our elderly citizens and responds to their diverse
needs and interests.
As part of a comprehensive community strategy to meet the needs of older adults, TCOA not only offers services
and activities, but also links participants with resources offered by other agencies.
3
Section 2
Description of the Planning and Service Area (PSA)
Provide a description of the physical and demographic characteristics of the PSA and the unique resources
and/or constraints. Describe the service delivery system, challenges, successes in the local system development,
public and private resources.
Terrebonne Parish is located in the southern part of Louisiana along the coast of the Gulf of Mexico. As of the
2010 census, the population was 111,860. The parish seat is in Houma. It is the second largest parish in Louisiana
in terms of land area, and has been a center of Cajun culture since the eighteenth century. More than 10% of the
residents speak French at home.
The economy of Houma-Terrebonne and this region has struggled with the downturn of the Oil Industry. The
current unemployment rate for the parish is 6.2%
Terrebonne Parish provides world-class health care for its residents. Our community is a medical mecca. The
medical community takes a proactive approach, offering cutting-edge health care that also empowers the patient.
The high quality and vast range of medical facilities and personnel work together to ensure that the citizens of
Terrebonne Parish have access to some of the best medical care in the state of Louisiana.
In addition to the principle hospitals, Terrebonne General Medical and Chabert Medical Centers, in the region,
Terrebonne Parish is the home to seven medical and surgical clinics, a regional mental health clinic and a parish
health unit. Approximately 97 physicians and surgeons, 45 dentists, 13 ophthalmologists and optometrists, 11
chiropractors and five psychiatrists have practices in our parish.
Houma has four nursing homes with a total of 557 beds and three assisted living facilities with a total of 140 units.
Terrebonne has several senior low-income housing facilities located in the Houma area.
• Bayou Towers, an 11-story, 300 apartment facility that is operated by the Houma-Terrebonne Housing
Authority
• Bonne Terre Village I & 2, each building is 2-story with a combined total of 100 apartments, operated by
Historical Restorations Inc.
• Shady Lane Apartments, a two-story facility with 49 apartments and operated by Terrebonne Council on
Aging.
• Terrebonne Parish Consolidated Government operates the HUD Section 8 housing assistance program.
• Academy Place, a three-building facility for seniors 62+ with 103 apartments operated by Volunteers of
America. 6 apartments are set aside for low-income tenants, 55 are offered through low-income housing
credits and 41 are market rates rentals.
Terrebonne AAA/COA has been successful in providing services to a small isolated pocket of Lafourche residents
that live just beyond Terrebonne Parish in the isolated settlement of Isle De Jean Charles.
With the designation of “Louisiana’s Bayou Country”, traveling throughout the parish presents challenges that
are uniquely ours. The bayous finger out across the parish ultimately flowing into the Gulf of Mexico. The
unique topography makes mapping for service delivery a challenge. Some routes are 40 miles one-way.
4
This topography requires a large fleet of vehicles to accomplish service delivery. We work closely with the
Department of Transportation and Development to obtain the needed equipment to continue our mission to
provide service to every qualifying senior regardless of where they reside in the parish.
Terrebonne Parish’s leading constraint is flooding. Our clients experience flooding due to most of the parish
being below sea-level. The state loses 25-35 square miles, or 25,000 acres, per year, the equivalent of one football
field every 15 minutes. Years ago, the barrier islands were the buffer for towns like Chauvin, Montegut, Dulac,
and Dularge. But today, these towns are the buffer for the city of Houma.
Terrebonne Parish’s position to the coast makes the area vulnerable to hurricanes. In the past, Terrebonne has
been described as being in Hurricane Alley. The parish has experienced the two most costly storms in history,
Andrew in 1992 and Katrina in 2005. We have also experienced Hurricanes Betsy 1965, Juan 1985, and Lili in
2002. Two very damaging years were in 2005, when we experienced Katrina & Rita within three weeks, and in
2008 we were hit with Gustav & Ike within a two week period.
5
Area Profile
1. Identify cities/towns designated as rural in the PSA. Describe population using the 2010 Census Data.
(Include chart showing population data)
Terrebonne PSA is classified as an Urban area.
2. Identify cities/towns designated as urban in the planning and service area. Describe population using the
2010 Census Data. (Include chart showing population data)
Terrebonne PSA consist of the following towns with their population tabulations:
Census Data 2010 Population by Town by Age Group
Bourg Chauvin
85+ 26 85+ 34
80 - 84 25 80 - 84 59
75 - 79 44 75 - 79 74
70 - 74 98 70 - 74 105
65 - 69 109 65 - 69 130
60 - 64 146 60 - 64 131
60+ TOTAL 448 60+ TOTAL 533
TOTAL POPULATION 2,579 TOTAL POPULATION 2,912
0 500 1,000 1,500 2,000 2,500 3,000 0 500 1,000 1,500 2,000 2,500 3,000 3,500
6
Donner Dulac
85+ 3
80 - 84 10 85+ 16
75 - 79 6 80 - 84 28
70 - 74 9
75 - 79 25
70 - 74 53
65 - 69 13
65 - 69 66
60 - 64 9 60 - 64 101
60+ TOTAL 50 60+ TOTAL 289
TOTAL POPULATION 205 TOTAL… 1,463
0 100 200 300 0 500 1,000 1,500 2,000
Dularge/Theriot Gibson
85+ 9 85+ 20
80 - 84 17 80 - 84 32
75 - 79 26 75 - 79 63
70 - 74 33 70 - 74 84
65 - 69 74 65 - 69 112
60 - 64 101 60 - 64 158
60+ TOTAL 260 60+ TOTAL 469
TOTAL POPULATION 1,365 TOTAL POPULATION 2,484
0 500 1,000 1,500 0 500 1,000 1,500 2,000 2,500 3,000
Gray Montegut
85+ 41 85+ 14
80 - 84 39 80 - 84 13
75 - 79 75 75 - 79 39
70 - 74 37
70 - 74 132
65 - 69 69
65 - 69 200
60 - 64 87
60 - 64 251
60+ TOTAL 259
60+ TOTAL 738 TOTAL POPULATION 1,540
TOTAL POPULATION 5,584 0 500 1,000 1,500 2,000
0 2,000 4,000 6,000
7
Schriever Houma
85+ 1,060
85+ 104
80 - 84 1,271
80 - 84 169
75 - 79 234
75 - 79 1,651
70 - 74 351 70 - 74 2,254
65 - 69 411 65 - 69 2,999
60 - 64 519 60 - 64 4,130
60+ TOTAL 1,788 60+ TOTAL 13,365
TOTAL POPULATION 10,283 TOTAL POPULATION 83,445
0 2,000 4,000 6,000 8,000 10,00012,000 0 20,000 40,000 60,000 80,000 100,000
Terrebonne Parish Population
of 111,860 of which 16% or
81%
Census Data 2010 Population by Age and by Race
Age by Race Age by Race
60 to 64 65 to 69
5000 4585 4000 3460
4000
3000
3000
2000
2000
71 1000 68
1000 21 45 0 65 14 0 0 35
0 0
WHITE BLACK INDIAN ASIAN HAWAIIAN OTHER WHITE BLACK INDIAN ASIAN HAWAIIAN OTHER
Age by Race Age by Race
70 to 74 75 to 84
3000 3500 3245
2465
2500 3000
2500
2000
2000
1500
1500
1000
1000
37 39
500 500 70
30 15 0 30 15 0 40
0 0
WHITE BLACK INDIAN ASIAN HAWAIIAN OTHER WHITE BLACK INDIAN ASIAN HAWAIIAN OTHER
Age by Race
85+
1400
1160
1200
1000
800
600
400
13
200 45 0 0 0
0
WHITE BLACK INDIAN ASIAN HAWAIIAN OTHER
9
Total 60+ Population by Race
14915
2290
51 17
75 0
WHITE BLACK INDIAN ASIAN HAWAIIAN OTHER
Census Data 2010 By Age and By Sex
Age and Sex Age and Sex
60 to 64 65 to 69
Male Male
Female Female
48%
52%
47%
53%
10Age and Sex Age and Sex
70 to 74 75 to 79
Male
47% 48%
Female
Male
52%
Female
53%
Age and Sex Age and Sex
80 to 84 85+
32% 34%
Male Male
Female 66% Female
68%
11Age and Sex
60+
47%
53%
Male
Female
Census Data 2010 Disability by Age and Sex
Disability by Disability by
Age and Sex Age and Sex
65 to 69
60 to 64
FEMALE 2400
FEMALE 2510
MALE 2710 MALE 2140
2400 2500 2600 2700 2800 2000 2100 2200 2300 2400 2500
12Disability by Age Disability by Age
and Sex and Sex
70 to 74 75 to 79
FEMALE 1700 FEMALE 1125
MALE 1235 MALE 1210
1050 1100 1150 1200 1250
0 500 1000 1500 2000
Disability by Age Disability by Age
and Sex and Sex
80 to 84 85+
FEMALE 755
FEMALE 915
MALE 455 MALE 345
0 200 400 600 800 1000
0 200 400 600 800
13Disability by
Age and Sex
60+
FEMALE 9405
MALE 8095
7000 7500 8000 8500 9000 9500 10000
Census Data 2010 Males with Disabilities
Males with Disabilities Males with Disabilities
60 to 64 65 to 74 Hearing Difficulty
Hearing Difficulty
11% 5%
20% Vision Difficulty
Vision Difficulty 15%
34%
Cognitive Difficulty
14% Cognitive Difficulty
8% Ambulatory Difficulty
Ambulatory Difficulty
Independent Living
Independent Living 25% Difficulty
12% Difficulty Self-Care Difficulty
Self-Care Difficulty 13%
35% 8%
14Males with Disabilities Males with Disabilities
10% 75 to 84 Hearing Difficulty 85 90 85+ Hearing Difficulty
27% Vision Difficulty Vision Difficulty
165
18% 345
Cognitive Cognitive
Difficulty Difficulty
Ambulatory Ambulatory
Difficulty Difficulty
Independent Living Independent
11% Difficulty Living Difficulty
Self-Care 220 Self-Care
Difficulty 75 Difficulty
23% 11%
Males with Disabilities
8% 60+
25% Hearing Difficulty
16%
Vision Difficulty
Cognitive Difficulty
Ambulatory Difficulty
15%
26% Independent Living Difficulty
10%
Self-Care Difficulty
15Census Data 2010 Females with Disabilities
Females with Disabilities Females with Disabilities
60 to 64 65 to 74
Hearing Difficulty
10% 3% Hearing Difficulty 6% 13%
13%
Vision Difficulty Vision Difficulty
20% 6%
15%
Cognitive Difficulty
15% Cognitive Difficulty
6%
Ambulatory Difficulty Ambulatory
Difficulty
Independent Living Independent Living
Difficulty Difficulty
Self-Care Difficulty Self-Care Difficulty
44% 49%
Females with Disabilities Females with Disabilities
75 to 84 85+
Hearing Difficulty Hearing Difficulty
11% 11% 12%
17%
Vision Difficulty Vision Difficulty
24%
10% 9%
Cognitive Difficulty Cognitive Difficulty
Ambulatory Ambulatory Difficulty
Difficulty
Independent Living Independent Living
14% Difficulty 14% Difficulty
Self-Care Difficulty 25% Self-Care Difficulty
30% 23%
1611% 11%
Females with Disabilities
60+
9%
Hearing Difficulty
22%
Vision Difficulty
12%
Cognitive Difficulty
Ambulatory Difficulty
Independent Living Difficulty
Self-Care Difficulty
35%
17Census Data 2010 Total with Disabilities by Age Group
Disability of Disability of
Males & Females Males & Females
60 to 64 65 to 74
950
1000 2000 1705
295 245 315 350 255
1500
0 990
1000 790
Hearing Difficulty 405
500 320 225
Vision Difficulty
Cognitive Difficulty 0
Ambulatory Difficulty Hearing Difficulty Vision Difficulty
Independent Living Difficulty Cognitive Difficulty Ambulatory Difficulty
Independent Living Difficulty Self-Care Difficulty
Disability of Disability of
Males & Females Males & Females
75 to 84 85+
2000 1375 1075 1000 755 765
865 375 550 395 475
535 640 520
0 0
Hearing Difficulty Hearing Difficulty
Vision Difficulty Vision Difficulty
Cognitive Difficulty Cognitive Difficulty
Ambulatory Difficulty Ambulatory Difficulty
18Disabilities 60+
6000
4785
5000
4000
2980
3000 2525
2000
1735 1670 1475
1000
0
Hearing Difficulty Vision Difficulty Cognitive Difficulty
Ambulatory Difficulty Independent Living Difficulty Self-Care Difficulty
19Census Data 2010 Disabled with Health Care Coverage
Disabled with Health Care Coverage
60 to 64
No Health Insurance
75 Coverage
Medicare and Medicaid
170
Two or
580 More Types
Other
425 Types
VA Health Care Only
0
185 Medicaid Only
130 Medicare Only
0 100 200 300 400 500 600 700
Disabled with Health Care Coverage
65+ No Health Insurance
Coverage
95 Medicare and
Medicaid
865 Two or
More Types
4065
Other
Types
0
VA Health Care Only
0
Medicaid Only
0
Medicare Only
1580
0 500 1000 1500 2000 2500 3000 3500 4000 4500
203. Describe significant differences among cities/towns/communities in the PSA as relates to availability of
services, resources, populations, economy, etc.
Our small bayou communities that encompass Terrebonne Parish have diverse cultures and varied populations.
These communities have minimal commerce such as: small grocery/convenient stores, drug stores, and banks.
The city limits of Houma and a 10 mile radius is the hub for all commerce such as: medical facilities, shopping
centers, five (5) high schools, a community college, nine (9) art exhibits and/or museums, a bowling alley, a 10-
screen movie theater, a local playhouse theater, a 100,000 sq. ft. civic center, and numerous parks including
TCOA’s Park and Gardens built for the elderly’s exclusive use.
Terrebonne AAA/COA provides life-sustaining services to all residents of the parish including the rural
communities of Gibson, Dulac, and Dularge which contains a high concentration of the low-income minority
population.
TCOA is currently the provider of the Department of Transportation and Development’s 5311 Rural
Transportation Grant for Terrebonne Parish. Although the parish is considered urban, it has 700 streets that are
designated rural. The program allows residents of the above communities to ride the rural transit bus for $1.00
per one-way trip. The “$1.00 bus” as it is called, connects many disadvantaged residents to the Houma hub for
all of their shopping, entertainment, education and job access needs. The passengers can also connect to the
Terrebonne Urban Transit System to get to other important destinations while in the city.
21Focal Points
1. For the purpose of assuring access to information and services for older persons, the area agency shall work with the
community agencies and officials in the PSA to ensure that focal points are available in each community. Define
“community” for the purposes of focal point designation.
Terrebonne AAA provides services to the entire parish including the following communities: Bourg, Chauvin,
Donner, Dulac, Dularge/Theriot, Gibson, Gray, Montegut, Schriever, and Houma.
Terrebonne AAA/COA has entered into cooperative endeavors involving partnerships with many other agencies
and entities to meet its goal of serving the needs of the older citizens of Terrebonne Parish:
• Terrebonne Parish Consolidated Government for (central kitchen facilities and quarterly commodity
distribution).
• The Terrebonne Sheriff’s Office, labor by the Inmate to Work Program, (hurricane assistance, central
kitchen, fence installations, park cleanup, pressure washing buildings).
• The Archdiocese of New Orleans (Food for Seniors)
• The Terrebonne Parish School Board (for the land use that houses the Schriever Senior Center).
• The Montegut Lions Club (for the use of their building which houses the Neal Ransonet Senior Center
and TCOA provided transportation for their local Thanksgiving and Christmas Dinners for Montegut
and Chauvin residents).
• The Krewe of Hercules (for annual Thanksgiving and Christmas Dinners for seniors and needy families
of Terrebonne Parish, annual Mardi Gras Social for Seniors and for the TCOA’s Unmet Needs
Program).
• Bayou Area Regional Recovery Committee (BARR) working together to assist individuals and
families affected by disasters with goods and supplies donated to the group and housed in TCOA’s
warehouse.
• Terrebonne Readiness and Assistance Coalition (TRAC) to facilitate disaster preparedness, assistance,
and recovery and case management for the elderly of Terrebonne Parish.
• The Terrebonne Parish Office of Emergency Preparedness for Transportation and the compiling of
data for residents that need evacuation assistance during a declared disaster. This allows TCOA to have
a presence at the table during declared disasters.
• The local HAM operators to activate their systems in TCOA’s Emergency Command Center (16 phone
lines installed and Wireless Internet Capabilities) for the purpose of additional communication in the
event of complete communication outage.
• Area Lion’s Clubs
• The Terrebonne Parish Interoperability Committee for better communication during disasters
Terrebonne AAA/COA is involved in a variety of efforts to help coordinate and maximize available community
resources for the benefit of the elderly population - social, cultural, economic, medical, mental and recreational
services.
Community Focal Points operated by Terrebonne AAA/COA - a community-based agency - throughout the
planning and service area offering home delivered and congregate meals, transportation, homemaker, outreach,
information and assistance, visiting, telephoning, recreation, wellness, nutrition education, material aid, public
education, utility assistance, SenioRx, and ADRC services. As a community-based agency, Terrebonne
AAA/COA operates five (5) lunch sites, five (5) multi-purpose senior centers, and one (1) activity centers
reaching over 4,400 unduplicated older adults during fiscal year 2018.
222. List community focal points within the PSA (include addresses) as reported on the NAPIS State Program
Report. Attach maps of the PSA and indicate all Focal Points.
Services
Community Name and address of
Services Provided Coordinated with
Served Focal Point
other Agencies
All of TCOA Operations Transportation
Terrebonne Center Home Delivered Meals TPCG/ TPSO
Parish 995 West Tunnel Blvd. Homemaker Contractor
P. O. Box 8036 Personal Care Contractor
Houma, La 70361 Aging & Disability Resource Center
(ADRC) TPCG/ TPSO
Congregate Meals
Information & Assistance Contractor
Legal Services Archdiocese of New
Material Aid/Food For Seniors Orleans
NFCP Information & Assistance
NFCP Material Aid
NFCP Respite Contractor
Nutrition Education
Outreach
Parish-wide Social Interaction Krewe of Hercules
Programs
Public Education
Recreation
SenioRx
Telephoning Krewe of Hercules
Unmet Needs
Utility Assistance
Visiting
Wellness
Houma Bayou Towers Information & Assistance
7491 Park Ave, Legal Services
Houma, La 70364 Material Aid/FFS
Public Education
Recreation Lions Club
Transportation
Wellness
Chauvin Chauvin Senior Center Congregate Meals
113 Linda St Information & Assistance
Chauvin, La 70344 Legal Services
Material Aid/FFS
Nutrition Education
Public Education
Recreation Lions Club
Telephoning
Transportation
Visiting
Wellness
23Houma East Park Lunch Site Congregate Meals
107 Roberts Street, Information & Assistance
Houma, La 70363 Legal Services
Material Aid/FFS
Nutrition Education
Transportation
Montegut Neal Ransonet Senior Congregate Meals
Center Information & Assistance
1133 Cross Street, Legal Services
Montegut, La 70377 Material Aid/FFS
Nutrition Education
Public Education
Recreation Lions Club
Telephoning
Transportation
Visiting
Wellness
Schriever Schriever Senior Center Congregate Meals
168 Hwy 311 Information & Assistance
Schriever, La 70395 Legal Services
Material Aid/FFS
Nutrition Education
Public Education
Recreation
Telephoning
Transportation
Visiting
Wellness
Houma Shady Acres Senior Congregate Meals
Center Information & Assistance
6512 West Main Street, Legal Services
Houma, La 70360 Material Aid/FFS
Nutrition Education
Public Education
Recreation
Telephoning
Transportation
Visiting
Wellness
Houma Shady Lane Apts. Information & Assistance
6516 West Main Street, Legal Services
Houma, La 70360 Material Aid/FFS
Public Education
Recreation
Transportation
Wellness
2425
Summary of the Needs Assessment
Provide an explanation of the needs assessment process and results. Describe how the survey was distributed
and to whom. Did specific groups have similar responses? What were some comments received from
respondents? Describe some conclusions determined from survey results.
The needs surveys were distributed to participants of the following programs: home delivered meals,
transportation, senior center, lunch site, and the activity center. Community Agency Needs Assessment Surveys
were mailed to home health agencies and other medical service providers.
Surveys were brought to the management of local apartment complexes for distribution to their tenants.
The Outreach Department completed surveys with all of the clients that were due for reassessment or requesting
services during the survey period.
2,000 surveys were distribute parish-wide. 679 were returned for a 34% completion rate.
Description of Priority Groups
Provide a clear and concise description of target groups in your PSA. How will the needs assessment impact
elderly persons: with greatest Economic and Social need, at risk for institutional placement, with limited
English proficiency, with cognitive disorders, residing in rural areas, Minorities, Native Americans, and other
vulnerable populations?
Elderly with greatest economic and social needs, with particular attention to the low-income minority and Native
Americans were our target groups.
Priority Needs based on the Louisiana Senior Needs Survey
1 Respite Care Services which offer temporary, substitute supports or living arrangements for care recipients in
order to provide a brief period of relief or rest for caregivers.
TCOA currently provides Respite Care through the Title III-E National Family Caregiver
Support (NFCSP) and our Local Funded program. In FY18, TCOA provided 21,894 Units of
service to 98 unduplicated participants.
2 Homemaker Provide assistance to persons with the inability to perform one or more of the following
Service instrumental activities of daily living: preparing meals, shopping for personal items, managing
money, using the telephone or doing light housework.
In FY18, TCOA provided 13,388 Units of service to 217 unduplicated participants.
3 Home A meal provided to a qualified individual who is homebound. A meal which:
Delivered
Meals Complies with the Dietary Guidelines for Americans (published by the Secretaries of the
Department of Health and Human Services and the United States Department of Agriculture and
provides, a minimum of 33 and 1/3 percent of the current daily Recommended Dietary
Allowances (RDA) as established by the Food and Nutrition Board of the National Research
Council of the National Academy of Sciences.
26The AAA/COA provides this service. The AAA/COA continues to provide this need to 650+
clients a day. This was accomplished by opening our own Central Kitchen and the passing of a
7.5 mil tax. The tax was passed in 2000. The tax currently provides $6 million in funding has
been approved through the year 2029.
The Central Kitchen was a vision of the Terrebonne AAA/COA director and Sheriff Jerry
Larpentier with the assistance of the Terrebonne Parish Consolidated Government. In March of
1998, this dream became a reality and began operations by providing meals that met the rigid
dietary guidelines, but had a Cajun flare that our clients prefer..
In FY18, TCOA provided 153,398 Units of service to 1,147 unduplicated participants.
4 Information A service for older individuals that:
and
Assistance Provides the individuals with current information on opportunities and services available to the
individuals within their communities, including information relating to assistive technology;
assesses the problems and capacities of the individuals; links the individuals to the opportunities
and services that are available; and, to the maximum extent practicable, ensures that the
individuals receive the services needed by the individuals, and are aware of the opportunities
available to the individuals, establishing adequate follow-up procedures.
In FY18, TCOA provided 3,872 Units of service to 3,431 unduplicated participants.
5 Congregate Provision, to an eligible client or other eligible participant at a nutrition site, senior center or
Meals some other congregate setting, a meal which:
Complies with the Dietary Guidelines for Americans (published by the Secretaries of the
Department of Health and Human Services and the United States Department of Agriculture and
provides, if one meal is served, a minimum of 33 and 1/3 percent of the current daily
Recommended Dietary Allowances (RDA) as established by the Food and Nutrition Board of
the National Research Council of the National Academy of Sciences.
In FY18, TCOA provided 37,850 Units of service to 578 unduplicated participants.
27Section 3
Description of the Area Agency on Aging
1. Describe how the Area Agency, on behalf of all older individuals, will carry out its role as the leader on aging
issues in the PSA. Explain the community-based system of services and how it will promote independence,
protect, and preserve the quality of life for seniors and caregivers.
Terrebonne AAA/COA carries out its mission by providing Home Delivered and Congregate Meals,
Transportation, Outreach, Information and Assistance, Visiting, Telephoning, Recreation, Wellness, Nutrition
Education, Material Aid, Utility Assistance, Public Education, Medication Management (SenioRx), and the Aging
and Disability Resource Center (ADRC). The agency also subcontracts with other service providers to offer its
clients Legal Assistance, Personal Care, Homemaker, Respite/Family Caregiver Services and Health Promotion
and Disease Prevention.
Daily, the AAA/COA touches 1300 to 1500 unduplicated participants and annually, serving 4,400 unduplicated
participants with its services and programs. To better serve its constituents, Terrebonne AAA/COA has renewed
its commitment to improve its ability to outreach, plan and implement services collaboratively with consumers,
subcontractors and other service providers.
2. Describe how the agency coordinates and delivers services, the connection it has to local agencies/providers,
strengths and weaknesses and how the agency ensures service system delivery.
The Area Agency subcontracts with the Terrebonne COA for all services except Legal Assistance, Personal Care,
Homemaker, Respite/Family Caregiver Services and Health Promotion and Disease Prevention. Those services
are sub-contracted and procured during our Service Procurement process.
3. Explain leadership efforts and involvement with the community to help persons with disabilities and their
caregivers.
Terrebonne AAA continues to develop the ADRC to position it as the Single Point of Entry (SPOE) for services
for the elderly and disabled in our service area of Terrebonne and Lafourche.
TCOA currently provides Respite Care through the Title III-E National Family Caregiver Support (NFCSP) and
our Local Funded program.
In FY18, TCOA provided 21,894 Units of service to 98 unduplicated participants.
Those participants receive services through both programs due to NFCSP funding restrictions. NFCSP allows
for 120 hours annually or 10 hours a month. TCOA’s Local program provides up to 22 additional hours a month.
284. Describe the administrative functions of the Area Agency, the organizational structure, the effectiveness of
services, any expansion efforts, planned changes and attach the organizational chart (clearly define lines of
authority).
Terrebonne AAA/COA’s Director reports to the Board of Directors and serves as the administrative officer of the
agency, and is responsible for its day-to-day operation. The Director oversees the operational aspects, the
planning, the development, and the contractual management of the registered agencies and supportive services
programs.
Terrebonne AAA/COA employs a total of 75+ employees; eight (8) of whom manage and administer
subcontracted community services. The other employees provide direct delivery of services such as: Home
Delivered and Congregate Meals, Transportation, Homemaker, Outreach, Information and Assistance, Visiting,
Telephoning, Recreation, Wellness, Nutrition Education, Material Aid, Public Education, Utility Assistance and
the ADRC. The AAA oversees all aspects of agency day-to-day operations.
The Director is responsible for the agency’s contracting process, coordinating the development of the budget and
service objectives, program development, community relations, marketing, research, government and legislative
relations and the evaluation of programs and operations of the agency.
ROLE OF THE BOARD OF DIRECTORS
Terrebonne AAA/COA strives to reflect the diversity of the people it serves. The Board of Directors is the
governing body of the Terrebonne AAA/COA responsible for the management and direction of the agency. Board
members establish policies governing all aspects of the agency’s operations and are responsible for enforcement
of such policies. The Board shall also control all assets, and are responsible for finances, including the annual
audit.
ROLE OF THE ADVISORY COUNCIL
In addition to the eleven-member Board of Directors, the agency is guided by an Advisory Council. The Council
is composed of seven members, at least two-thirds of whom must be older persons. The Council includes
members who are service recipients, older community residents, members of the general public, and elected
officials. One purpose of the Council is to review, approve and update the area plan. The Council reviews and
comments on other agencies’ programs and activities throughout the year.
29Section 4
Planning Process/Establishing Priorities
1. Give an overview of the steps utilized by the Area Agency during the planning process. Explain how the
agency established planning priorities.
During weekly administration meetings, Director meets with managers to discuss the needs and challenges that
were discovered the prior week. The group strategizes how to best assist clients with their needs.
Due to living in an active Hurricane area, we are always in the disaster readiness and preparation planning mode.
2. Explain how the Area Agency provides opportunities for public involvement in the planning process,
specifically using public agencies, governmental entities, local business, and current/past program participants.
Terrebonne AAA/COA provides public involvement in the planning process through Community Meetings,
Board Meetings, Health Fairs, Bayou Area Regional Recovery Committee (BARR), Senior Network Organization
(SNO), Terrebonne Parish Community Services Block Grant Committee (CSBG), and parish-wide social
interaction programs.
The Agency Director knows the “Heartbeat of our Community” and works very closely with the Parish President
of Terrebonne Parish and the Consolidated Government, Council Members, Sheriff’s Office, City Police, District
Attorney Office, the local Chamber of Commerce, and area legislators for the betterment of the elderly of the
parish.
30Section 5
Methods Used to Determine Service Needs
1. Describe below how the Area Agency assessed the needs of older persons and adults with disabilities residing
in the planning and service area. Give details of the process and methods used (tools or instruments used).
AAA/TCOA used the Louisiana Senior Needs Survey, Client Assessment Data, and information gathered through
years of experience working in the field. We have addressed the top five (5) needs identified in the Needs Survey
and developed additional goals based on ongoing monitoring of services and needs identified in the PSA.
1. Respite Care
2. Homemaker Service
3. Home Delivered Meals
4. Information and Assistance
5. Congregate Meals
GOEA Comprehensive Assessment — GOEA approved 24-page scored assessment tool, used in its entirety, by
Terrebonne AAA/COA’s outreach staff, along with the agency’s own in-house tool, the In-Home Services &
Senior Center Participant Determination Form, to gather pertinent information in identifying clients’ needs. The
information gathered from this tool is transferred into the SAMS Client Tracking Software for statistical reports
that are vital in the monitoring and evaluation process of the agency’s programs and services.
The assessment tools help to identify and places special emphasis on older individuals with greatest economic
and social need, severe disabilities, and individuals with Alzheimer's disease or related disorders with
neurological and organic brain dysfunctions, TCOA gives priority to the homebound/isolated elderly.
2. Which home and community-based services have a waiting list? Detail your plan to reduce or eliminate these
waiting lists.
Terrebonne AAA/COA has waiting lists for the following services: Home Delivered Meals, Homemaker Service,
Personal Care, Respite, Congregate Meals, and III-E Material Aid.
Each waiting list is reviewed, at a minimum, monthly. As client are removed from these services due to death,
ineligibly or inactivity, additional clients are placed on these services from the waiting lists.
Some waiting list participants have relatively low scores and will not receive services unless their score increases.
When clients request services, they are placed on the appropriate waiting list to insure that they are reassessed in
a timely manner. Clients are also informed verbally and by letter that if their condition worsens, changes, or they
are hospitalized, to immediately contact the agency to be reevaluated for services.
Terrebonne AAA/COA operates an Emergency Home Delivered Meals Program. The program allows for a
maximum of 12 weeks of home meals in the event that a senior and/or their caregiver is temporarily incapacitated,
due to hospitalized, broken bones, heart attack, stroke, etc. If a site participant become ill or incapacitated they
can qualify for up to two (2) weeks of emergency home delivered meals until, at such time, they can be assessed.
31Service Needs
1. Based on the information and methods used to determine service needs, list the prevalent service needs of older persons
and adults with disabilities in the PSA. Include discussion regarding whether information was received from
organizations or agencies that specifically serve persons with disabilities and whether such information was incorporated
into the Area Plan. (Office of Aging and Adult Services, Alzheimer’s Association, Office of Behavioral Health, Long
Term Care Units, Office of Disability Affairs, etc.)
Terrebonne AAA/COA receives referrals from home health agencies, hospice agencies, hospitals, the ADRC, and
numerous service providers that offer services to the elderly.
These providers refer their clients to our agency for services such as: Home Delivered Meals, Homemaker
Services, Personal Care, Respite, and Transportation.
The prevalent services collected thorough the needs survey are as follows:
1. Do you have a caregiver providing personal assistance? (Respite Care)
2. Do you have help keeping your home clean? (Homemaker Services)
3. Do you have someone to cook or bring a meal to your home every day? (Home Delivered Meals)
4. Do you know what services are available in Terrebonne Parish and how to get them?
(Information & Assistance)
5. Do you have meals with friends and/or family? (Congregate Meals)
Terrebonne AAA/COA encourages all service providers to offer in-service education about their services. The
service providers present information to our senior center’s managers and outreach staff at the Operations
Center. Terrebonne AAA/COA began educational in-services several years ago to assist our staff to become
knowledgeable of the availability of services that our clients may require. Based on the needs survey, 56% of
the respondents stated “Knowing what services are available and how to get them” was important to help keep
them where they are right now.
2. Give a brief overview of how the Area Agency will address the top five (5) needs identified. (Specific details of goals
and objectives are required in Section 10: Goals and Objectives.)
Needs Identified through the Louisiana Senior Needs Survey
1 Respite Care
a Assist caregivers of frail older adults, including those individuals with Alzheimer’s disease by providing
In-Home Services, Community Services, and Family Caregiver Services.
2 Homemaker Service
a Assist in providing a safe and sanitary home environment, which will allow the elderly individuals to
continue to live independently, and alleviate premature institutionalization.
3 Home Delivered Meals
a Provide Long-term Home Delivered Meals to 650+ elderly participants in Terrebonne Parish.
b Provides Emergency Meals for maximum of three (3) months, and Site Emergency meals a maximum of
two (2) weeks.
4 Information and Assistance
a Provide in-service staff training on all available services in the PSA.
5 Congregate Meals
a Provides nutritional congregate meals, daily to 150+ elderly in the PSA.
32Service to Most-in-Need
Identify and explain how the Area Agency will address vulnerable and most-in-need citizens of the PSA.
Through the completion of our GOEA approved 24-page scored assessment tool, that identifies the needs and
appropriate community-based services, which allows them to remain in their homes.
Terrebonne AAA/COA has developed a website for residents to find needed services.
Needs Identified
Describe the existing and potential needs of older adults, adults with disabilities, and their caregivers in the
PSA.
The need for Home and Community Based Services has grown rapidly. The needs survey has shown that
caregivers have a great requirement for assistance with respite care.
Terrebonne AAA/COA will work to improve its system that connects older persons, their family members and/or
other caregivers with needed services; providing Caregiver Education Materials to enhance their ability to
continue to care for their frail senior; provide caregivers information on services to maximize their awareness of
available programs; and to advocate for additional respite hours due to the older individuals taking care of the
very old. (ex. 70+ year old residents taking care of their 90+ year old relatives)
Resources
1. Determine existing services and resources within the PSA currently available for addressing the needs
identified.
Terrebonne AAA/COA currently provides the following services:
SERVICES
Personal Care Homemaker Home Delivered Meals
Congregate Meals Transportation Legal Assistance
Nutrition Education Information & Assistance Outreach
Material Aid Public Education Medication Management(SenioRx)
Recreation Telephoning Utility Assistance
Visiting Wellness Aging & Disability Resource Center(ADRC)
NFCSP Respite NFCSP Material Aid NFCSP Information & Assistance
2. Explain the association between the Aging Agency and the local Aging and Disability Resource Center.
Terrebonne AAA is the ADRC provider for Terrebonne and Lafourche parishes. The ADRC employees work
within our Operations Center in Houma.
33Service Gaps and Barriers
Provide a description of unmet needs, under-utilized services, gaps, and barriers that prevent access to services.
Terrebonne is a high income area and some positions demand pay beyond our current pay scale. Terrebonne
AAA/COA has recently adjusted the pay scale to allow the agency to be more competitive in hopes of hiring and
retaining needed personnel.
Budget Impact
Explain how the AAA budget will be impacted by the Area Plan. Briefly describe possible funding sources.
How will additional funding be obtained to close service gaps?
Funding needed to adequately address the needs identified through the survey will come from the good people of
Terrebonne Parish through a renewed ad-valorem tax. Currently at 7.5 mills, the tax period covered started in
year 2013 and ends in 2029.
When available, grant applications are submitted to non-governmental organizations and foundations for
additional funding. Donations are solicited for services such as; Home Delivered Meals, Homemaker Services,
Transportation, and Congregate Meals. We also, receive in-kind donations.
34Section 6
Targeted Populations
Describe how the AAA’s policies meet the need of the targeted populations. Include a review of the targeting
priorities established in the OAA. Explain how the Area Agency will target specific goals as outlined in the
GOEA State Plan (See GOEA Website; Documents). Identify existing target populations in the PSA and
methods used to identify them. Expound on their characteristics, locations, and needs. How will they be
addressed in the current Area Plan? How has this changed from the previous plan? Discuss barriers that may
exist for providing services to those targeted populations, and how the AAA plans to overcome those barriers.
Terrebonne AAA/COA meets the needs of targeted population by the organization and delivery of social,
nutritional, and in-home services such as; Transportation, Home Delivered Meals, Personal Care, Homemaker,
Information & Assistance, Outreach, NFCSP Respite, NFCSP Material Aid, NFCSP Information & Assistance,
Congregate Meals, Nutrition Education, Recreation, Wellness, Visiting, Telephoning, Public Education,
Material Aid, Legal Assistance, Utility Assistance, Medication Management (SenioRx), Aging & Disability
Resource Center (ADRC).
The ADRC serves both Terrebonne and Lafourche Parishes. It provides services to both parishes, offering
Medicare Part D and MIPPA enrollment along with Elderly and Disability Benefits Counselling.
Brochures/handouts are distributed to residents of both parishes to assist seniors with information about services
offered by the ADRC.
ADRCs help adults understand their needs and the full range of options in order to preserve their personal
resources and avoid the need for the state long-term support benefit. This is done by providing unbiased
information on services available throughout the community.
ADRCs serve people without regard to income or assets. The Terrebonne ADRC distributes brochures/handouts
throughout its service area so that seniors are made aware that the ADRC is available to them. We work closely
with the local parishes to develop needed resources to enhance the program.
The ADRC, is here to help residents find the answers and information they need to improve their health,
independence and quality of life.
The ADRC serves senior citizens, adults living with disabilities, caregivers, or anyone concerned about an adult
who may need assistance.
The ADRC adds local resources to the resource database as provided by the Terrebonne and Lafourche Area
Agencies on Aging or any other agency or organization in the parish.
As established in the OAA, TCOA provides effective community services, including access to donation only
transportation. Providing a choice in supported living arrangements and social assistance in a coordinated
manner, this service is readily available when needed, with emphasis on maintaining a continuum of care for
vulnerable older individuals.
Specific goals as outlined in the GOEA State Plan; to provide facilities where older individuals can meet and
receive a variety of services; in Terrebonne Parish there are five (5) Multi-purpose Senior Centers, providing
35activities, and information on other services available. The centers are located in Montegut, Chauvin, Schriever,
and two in Houma, Shady Acres and Bayou Towers.
Also, five (5) lunch sites providing nutritional services to older individuals to enable them to live dignified,
independent, and productive lives. The lunch sites are located in Montegut, Chauvin, Schriever, and two in
Houma, Shady Acres and East Park. Terrebonne AAA/COA remains committed to providing a continuum of
services.
The Terrebonne AAA/COA will maintain services in proximity to the targeted areas of Mechanicville/Daigleville,
Schriever/Gray, Gibson, Dulac, and Montegut/Point-aux-chene. Data was derived from the 2010 Census. There
were no significant differences, in reference, to populations, locations, or needs of the targeted population from
the prior census. Terrebonne AAA/COA will continue to survey the community, with special emphasis on the
low-income minority communities as listed above. This process will be completed during reassessment of current
clients by asking, if they are aware of other elderly that may need services. Contacting the individual to inform
them of the services available and to determine their need for services that are currently provided and to assist
through the ADRC for services needed but not provided by the AAA/COA.
Terrebonne AAA/COA’s mission is to provide service to every qualifying senior regardless of where they reside
in the parish.
Terrebonne is a unique parish, an area of 2,080 square miles of which 825 square miles is water. This geography
can be very challenging to provide services. The bayous finger out across the parish skirting the communities of
Chauvin, Dulac, Dularge, Montegut/Point Au Chene, and Gibson. This Parish Service Area (PSA) requires a large
fleet of vehicles to accomplish our mission.
Our goal is to plan a comprehensive system of programs to improve and increase services in the PSA to persons
with greatest economic and social needs, with particular attention to the low-income minority and Native
Americans.
36Section 7
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2010-2023
Date of Meeting: September 17, 2018 Location of Meeting: Schriever Senior Center
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 20 participants of the Schriever Senior Center.
2. Briefly summarize comments of those in attendance at the meeting.
There was a complaint made about the Air Conditioner. We looked at the thermostat and
reprogrammed it so the building would not be as cold.
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
Schriever Senior Center Community Meeting
Agenda
Date: September 17, 2018
I Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4) years.
Needs Identified through Louisiana Senior Needs Survey
1 Respite Care
a. Proposed Solutions
2 Homemaker Service
a. Proposed Solutions
3 Home Delivered Meals
a. Proposed Solutions
4 Information & Assistance
a. Proposed Solutions
5 Congregate Meals
a. Proposed Solutions
II Other Areas of Concern
3738
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2020-2023
Date of Meeting: September 18, 2018 Location of Meeting: Bayou Towers Senior Center
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 42 participants of the Bayou Towers Senior Center.
2. Briefly summarize comments of those in attendance at the meeting.
A few questions were asked on how to obtain Respite and Homemaker service.
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
Bayou Towers Senior Center Community Meeting
Agenda
Date: September 18, 2018
I. Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4) years.
Needs Identified through Louisiana Senior Needs Survey
1 Respite Care
a. Proposed Solutions
2 Homemaker Service
a. Proposed Solutions
3 Home Delivered Meals
a. Proposed Solutions
4 Information & Assistance
a. Proposed Solutions
5 Congregate Meals
a. Proposed Solutions
II Other Areas of Concern
3940
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2020-2023
Date of Meeting: September 25, 2018 Location of Meeting: East Park Lunch Site
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 20 participants of the East Park Lunch Site.
2. Briefly summarize comments of those in attendance at the meeting.
The clients thanks the agency’s director and staff for all we do for them and told us how much they
really appreciated the meals.
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
East Park Community Meeting
Agenda
Date: September 25, 2018
I Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4) years.
Needs Identified through Louisiana Senior Needs Survey
1 Respite Care
a. Proposed Solutions
2 Homemaker Service
a. Proposed Solutions
3 Home Delivered Meals
a. Proposed Solutions
4 Information & Assistance
a. Proposed Solutions
5 Congregate Meals
a. Proposed Solutions
II Other Areas of Concern
4142
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2020-2023
Date of Meeting: September 27, 2018 Location of Meeting: Neal Ransonet Senior Center
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 19 participants of the Neal Ransonet Senior Center.
2. Briefly summarize comments of those in attendance at the meeting.
No Comments
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
Neal Ransonet Community Meeting
Agenda
Date: September 27, 2018
I Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4) years.
Needs Identified through Louisiana Senior Needs Survey
2 Respite Care
a. Proposed Solutions
3 Homemaker Service
a. Proposed Solutions
4 Home Delivered Meals
a. Proposed Solutions
5 Information & Assistance
a. Proposed Solutions
6 Congregate Meals
a. Proposed Solutions
II Other Areas of Concern
4344
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2020-2023
Date of Meeting: September 27, 2018 Location of Meeting: Chauvin Senior Center
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 23 participants of the Chauvin Senior Center.
2. Briefly summarize comments of those in attendance at the meeting.
Clients asked how to request In-Home services from the Operations Center? Explained that the
Manager is their point of contact. A service request (I&A) will be sent to the In-Home Services
Department to schedule an assessment.
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
Chauvin Senior Center Community Meeting
Agenda
Date: September 27, 2018
I. Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4)
years.
Needs Identified through Louisiana Senior Needs Survey
1 Respite Care
a. Proposed Solutions
2 Homemaker Service
a. Proposed Solutions
3 Home Delivered Meals
a. Proposed Solutions
4 Information & Assistance
a. Proposed Solutions
5 Congregate Meals
a. Proposed Solutions
II. Other Areas of Concern
4546
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2020-2023
Date of Meeting: October 2, 2018 Location of Meeting: Shady Lane Apartments
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 22 participants of the Shady Lane Apartment Complex.
2. Briefly summarize comments of those in attendance at the meeting.
A question was asked on how to get Transportations Services. Explained that the Manager is their
point of contact. A service request (I&A) will be sent to the Operations Center to schedule an
assessment.
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
Shady Lane Apartments Community Meeting
Agenda
Date: October 2, 2018
I Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4) years.
Needs Identified through Louisiana Senior Needs Survey
1 Respite Care
a. Proposed Solutions
2 Homemaker Service
a. Proposed Solutions
3 Home Delivered Meals
a. Proposed Solutions
4 Information & Assistance
a. Proposed Solutions
5 Congregate Meals
b. Proposed Solutions
II Other Areas of Concern
4748
Community Meetings
Terrebonne Area Agency on Aging
Area Plan Needs Assessment Community Meeting Record
Fiscal Years 2020-2023
Date of Meeting: October 2, 2018 Location of Meeting: Shady Acres Senior Center
1. Describe the format and attach copies of the agenda for the meeting.
TCOA reviewed the Top Five (5) Priority Needs Identified through the Louisiana Senior Needs
Assessment Process with 54 participants of the Shady Acres Senior Center.
2. Briefly summarize comments of those in attendance at the meeting.
No Comments
3. Indicate revisions made due to comments, if applicable.
None
4. Attach a copy of the attendance list indicating attendee’s name, organization or group representing minority
elderly person, rural elderly person, caregiver, and/or grandparent raising grandchild, etc. Mark as: Needs
Assessment Community Meeting Record
Note: A separate Community Meeting Form is required for each meeting held.
Shady Acres Senior Center Community Meeting
Agenda
Date: October 2, 2018
I. Inform the public of the Needs Identified for the Parish Service Area (PSA) for the next four (4) years.
Needs Identified through Louisiana Senior Needs Survey
1 Respite Care
a. Proposed Solutions
2 Homemaker Service
a. Proposed Solutions
3 Home Delivered Meals
a. Proposed Solutions
4 Information & Assistance
a. Proposed Solutions
5 Congregate Meals
a. Proposed Solutions
II. Other Areas of Concern
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