20 19 REPORT SPRING CUSTOMER SUCCESS - FeaturedCustomers

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20 19 REPORT SPRING CUSTOMER SUCCESS - FeaturedCustomers
20        SPRING
          CUSTOMER
19 REPORT SUCCESS

BUSINESS TEXT MESSAGING
SOFTWARE CATEGORY
20 19 REPORT SPRING CUSTOMER SUCCESS - FeaturedCustomers
BUSINESS TEXT MESSAGING

SOFTWARE OVERVIEW

      Business text messaging software helps
enterprises improve their communication and
marketing strategies by facilitating 1-on-1 texting
on a new dedicated number or an existing line.
The solution helps both small and large
companies to maximize revenue and sales,
enhance     brand    perception,      and    boost
communications.

Business text messaging tools allow you to use a
toll-free or regular 10-digit phone number to
receive and send business communications via
text. They permit you to swiftly register a new
number or enable an existing VoIP line or landline.
Plus, the software allows your customers to text
your customer service with their sales inquiries,
feedback, comments, and questions. They don’t
need to install a new app on their phone as the
business SMS number functions similar to regular
text messaging.

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20 19 REPORT SPRING CUSTOMER SUCCESS - FeaturedCustomers
CUSTOMER SUCCESS                                    Company Score is affected by the following:

SCORING METHODOLOGY                                  1. Number of employees (based on social
                                                        media and public resources)
       The FeaturedCustomers.com Customer            2. Vendor momentum based on web traffic and
Success score is based on data from our                 search trends
customer success content platform, social            3. Employee satisfaction and engagement
presence, as well as additional data aggregated         (based on social network ratings)
from online sources and social media properties.     4. % traffic increase to your Customer
Our ranking engine applies an algorithm to all of       References
the data collected to calculate the overall          5. Lower Funnel SEO Key Term Rankings
Customer Success score. The overall Customer
Success score is a weighted average based on 3      CUSTOMER SUCCESS AWARDS
parts:
                                                               Market Leader (91 - 100)
Content Score is affected by the following:                    Vendor on FeaturedCustomers.com
 1. # of vendor generated customer success                     with substantial customer base &
    content pieces (case studies, success                      market share. Leaders have the
    stories, testimonials, and customer videos)                highest ratio of customer success
 2. Content quality score generated from all                   content, content quality score, and
    customer success content                                   social media presence relative to
 3. % Change in Content over past 6 months                     company size.
 4. Number of employees (based on social                       Top Performer (86 - 90)
    media and public resources)
                                                               Vendor on FeaturedCustomers.com
Social Score is affected by the following:                     with significant market presence and
                                                               resources and enough customer
 1. # of LinkedIn followers                                    reference content to validate their
 2. # of Twitter followers                                     vision. Top Performer's products are
 3. # of Facebook likes                                        highly rated by its customers but have
 4. Number of employees (based on social                       not achieved the customer base and
    media and public sources)                                  scale of a Leader.
 5. Engagement across all platforms
                                                               Rising Star (90 - 85)
                                                               Vendor on FeaturedCustomers.com
                                                               that does not have the market
                                                               presence of Market Leaders or Top
                                                               Performers, but understands where
                                                               the market is going and has disruptive
                                                               technology. Rising Stars have been
                                                               around long enough to establish
                                                               momentum and a minimum amount of
                                                               customer reference content along with
                                                               a growing social presence.
                                                                                                     3
20 19 REPORT SPRING CUSTOMER SUCCESS - FeaturedCustomers
ALL VENDORS

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20 19 REPORT SPRING CUSTOMER SUCCESS - FeaturedCustomers
ABOUT ZIPWHIP
   Zipwhip pioneered the concept of utilizing the cloud to enable existing mobile, landline, and toll
   free numbers to send and receive texts from any connected desktop, tablet or smartphone.
   Additionally, Zipwhip offers a carrier-grade texting platform to help mobile and landline operators
   modernize the text messaging medium. Zipwhip technology introduces trailblazing functionality
   while holding true to the distinct culture of texting that consumers have grown to love. Zipwhip
   cloud texting powers over 18M existing wireless and fixed line phone numbers.

                                                  TRUSTED BY:

"Our panel immediately recognized the significant impact         "Texting is quick and easy. I am very pleased with Zipwhip
that Zipwhip’s proven technology will bring to the dental        and the support we have received is wonderful. The
community."                                                      simplicity of the software makes it incredibly user-friendly
                                                                 and very effective in communicating with our clients and
                                                                 prospects.”
                                                Lou Shuman                                                      Molly Atherton
                                 CEO, Cellerant Therapeutics                                   Club Manager, Iron Tribe Fitness

"I’m committed to keeping us on the cutting edge, and doing      “Zipwhip has been tremendously helpful! Five months ago
as much veterinary medicine as you can on a smartphone.          our retention rate was at 88%, today it’s at 94%. The only
Zipwhip makes that easier."                                      thing that has changed from then until now is that we text.”
                                             Tracy Sheffield                                                      Joe Clevenger
                Practice Manager, Wimberley Veterinary Clinic                                    Principal, Clevenger Insurance

                 CONTENT                                        SOCIAL                                   COMPANY

                    97                                          90                                          93
            TOTAL WEIGHTED
            SCORE:                                                                         97
           READ ALL 90 CUSTOMER SUCCESS REVIEWS FROM ZIPWHIP USERS

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ABOUT TRUMPIA
    Our mission is committed to helping businesses grow and connect with Trumpia customers.
    Trumpia believe that in order for communication to be effective, it needs to be relevant and keep
    up with the advancing technological lifestyle of today's consumers. Effective communication
    requires responsiveness, and to achieve this, one must first offer options for communication like
    mobile texting, email, or social media. Secondly, consumers have to opt-in to communicate
    through the channels they prefer, which gives them the choice over how they receive and
    respond to information.

                                                  TRUSTED BY:

"With Trumpia's text messaging software, you can reach           "It was very helpful to be able to notify all associates at one
who you need to reach instantly, no matter where they are."      time. We were able to quickly get in touch with Trumpia staff
                                                                 to get a time restriction exemption, allowing us to message
                                                                 everyone during the event and through the night. It’s very
                                                                 comforting and brings great peace of mind to know that we
                                                                 can reach our entire team during events like this."
                                                 Blair Farley                                                     Julie Palmer
                Director of Communications, Mariners Church                Associate Director of Human Resources, Omni Hotels

“Trumpia has been an amazing tool to reach people living on      “I know that students are going to be texting in class
the base. With knowledgeable experts and a deep feature          regardlessof what the rules are. Trumpia’s Text-to-Screen
set, Trumpia has truly helped us grow our subscriber base,       feature has allowed me to turn that distraction into
increase our event attendance, and share valuable                something productive and has helped me get students more
information. We couldn't be happier with the results.”           involved.”
                                                Tierra Kimble                                                         Jon Beaupre
                 Marketing Director, McConnell Air Force Base                 Professor, California State University, Los Angeles

                 CONTENT                                        SOCIAL                                   COMPANY

                    98                                          93                                           89
           TOTAL WEIGHTED
           SCORE:                                                                          96
          READ ALL 86 CUSTOMER SUCCESS REVIEWS FROM TRUMPIA USERS

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ABOUT TWILIO
  Twilio, the software and cloud-based communications platform, enables developers and
  businesses to rapidly build and deploy communication solutions that meet their specific needs.
  Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or
  building a complete system like a call center, Twilio removes the traditional obstacles to creating
  effective communications experiences. Twilio gives businesses the ability to innovate, prototype,
  create, and connect with their customers at the right time and in the way. The company is
  privately held and based in San Francisco, California.

                                                   TRUSTED BY:

"We're very confident about the solution we've developed to        "We chose to plug and play SMS and voice capabilities with
protect sensitive information and prevent fraud, and we            Twilio. Twilio SMS fit in nicely as a communications channel
couldn't have done that successfully without twilio on the         that flows through the rest of the system."
backend."
                                            Ariege Misherghi                                                      Devika Chawla
                  Product Manager Intuit Online Payroll, Intuit                                   Director of Engineering, Netflix

“Twilio helps us make sure we maintain that human element          “With twilio we went from concept to implementation in just
of connecting in the ridesharing model.”                           four weeks.”
                                         Anthony Velázquez                                                    Amer Chowdhry
                                   Engineering Manager, Lyft                  Senior Product Manager - eCommerce Platform, Dell

                 CONTENT                                          SOCIAL                                  COMPANY

                    95                                            94                                         96
           TOTAL WEIGHTED
           SCORE:                                                                           95
           READ ALL 258 CUSTOMER SUCCESS REVIEWS FROM TWILIO USERS

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ABOUT EZ TEXTING
    EZ Texting is the #1 mobile marketing platform for business. With over 50,000 customers and
    40% of all mobile users in the U.S. consistently receiving communication from their solutions, EZ
    Texting is revolutionizing how businesses personally connect with consumers. The company
    simply delivers the fastest and easiest way for businesses of all sizes to delight and engage their
    audiences through mobile devices.

                                                     TRUSTED BY:

"Very easy and affordable to use, especially compared to            "We use Ez Texting to send text messages from our website.
other services What REALLY impressed us was the phone               The role Ez Texting plays in our business is extremely
call we received from your tech trainer in Austin, TX who           important matter of fact, we wouldn't be in business without
was not just super-intelligent, but friendly and supportive."       EzTexting's mobile marketing services."
                                                  Kim Secrist
                                          COO, Scripcorp, LLC                                                Hunger Magnet, Inc.

"We contact volunteers by text, alerting them to                    "We use Ez Texting to send out meeting reminders to our
time-sensitive volunteer opportunities."                            business partners; they are inundated with emails already,
                                                                    so mobile marketing SMS is a great tool."
                                                     Sarah Nejdl                                                  Dries Janssens
                   Chief Executive Officer, Families to Freedom                                       State Continuing Education

                  CONTENT                                          SOCIAL                                 COMPANY

                     95                                            93                                         90
            TOTAL WEIGHTED
            SCORE:                                                                           95
         READ ALL 47 CUSTOMER SUCCESS REVIEWS FROM EZ TEXTING USERS

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ABOUT TEXTMAGIC
   TextMagic is a bulk SMS service for sending notifications, alerts, reminders, confirmations and
   SMS marketing campaigns to your customers, staff and suppliers.

                                                  TRUSTED BY:

"TextMagic has offered us a professional service which has       "TextMagic helps us save time and costs and enables
allowed us to perform more efficiently, with noticeable          business automation that otherwise would be impossible or
reductions in our outstanding and overdue arrears. We can        require substantial manpower. We have tried other solutions
communicate and perform better."                                 but only TextMagic offered the functionality we were looking
                                                                 for and stood out with their easy-to-use interface and
                                                                 compelling price structure. Thanks to TextMagic staying in…
                                                Gary Phillips                                                     Ralf Weber
                          Office Manager, Rockford Properties                                  Owner, Happy Dog Training LLC

"I would recommend TexMagic 100% for any start up or             "TextMagic is definitely a robust service in which users can
established business. It’s a fast, cheap and transparent         create effective and reliable communication routines using
service."                                                        text messaging services."
                                                  Ryan Kiely                                                     Jorge Guillen
                       Director, TITAN Tradesmen and Labour                                     Senior Developer, Intellixis Inc.

                 CONTENT                                        SOCIAL                                  COMPANY

                    95                                          92                                          89
            TOTAL WEIGHTED
            SCORE:                                                                         94
        READ ALL 133 CUSTOMER SUCCESS REVIEWS FROM TEXTMAGIC USERS

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ABOUT THRYV
  Thryv seeks to promote a healthy lifestyle by providing a unified environment, flexible toolset, and
  advanced analytics for all fitness stakeholders. Whether it is peers, professionals, or
  organizations, their service leverages web and mobile technologies to make it convenient for
  users to build knowledge, track progress, and connect with motivators.

                                                  TRUSTED BY:

“Thryv has helped us save time and money.“                       “Thryv is our one-stop-shop for all our business needs.“
                                                Delia Acevedo                                                       Tyler Jones
                                  Integrity Pressure Cleaning                                                      The Railyard

“Thryv is the team I don’t have. It complements what my          “Thryv took all the pressure off of us so that we could focus
objectives are. With Thryv, I am reaching more people            on our customers and inventory. And Thryv put us on the
across the country, people I would never have even               map, getting us established with Google and Yelp.”
touched.”
                                                Missy Norris                                                    Betsy Mitchell
                            Broker, New Direction Real Estate                               Co-owner, Sweetbriar Boutique LLC

                 CONTENT                                        SOCIAL                                   COMPANY

                    94                                          89                                          88
           TOTAL WEIGHTED
           SCORE:                                                                          93
            READ ALL 21 CUSTOMER SUCCESS REVIEWS FROM THRYV USERS

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ABOUT IRIO
   IRIO recognized the potential of mobile messaging when the medium was in its infancy. Since
   then, they've continually innovated new ways to improve their clients'■ businesses. Today,
   mobile usage is at an all-time high, and SMS messaging has become consumers'■ preferred
   communication channel. By reaching consumers on the device they always have with them, they
   provide effective, real-time communications with faster read and response times.

                                                   TRUSTED BY:

"It is cost effective and IRIO has been one of the most         "Fast effective communication with residents in a format that
effective marketing vehicles we have at Asset Campus            they appreciate. Most residents find texting to be
Housing."                                                       non-invasive and convenient."
                                                 Joe Goodwin                                                         San Carlo
                 Director of Marketing, Asset Campus Housing                                              The Irvine Company

"IRIO Mobile has proven to be a terrific source of leads for    “The program is unique and fits in with today’s text
Collwood 5025, as it allows prospective residents to connect    messaging trend. It helps people search for apartments
instantly with our community."                                  while on the go. We have received quality leads!”
                                                    Pam West                                                     Travis Fones
               Regional Supervisor, The Dinerstein Companies                                                         Greystar

                 CONTENT                                       SOCIAL                                  COMPANY

                    94                                         84                                         87
            TOTAL WEIGHTED
            SCORE:                                                                       92
              READ ALL 15 CUSTOMER SUCCESS REVIEWS FROM IRIO USERS

                                                                                                                          11
ABOUT ZINGLE
   Zingle is a texting & messaging software solution that helps businesses communicate with
   customers, growing revenue & improving customer satisfaction. Zingle is a company & software
   that allows businesses to engage, support and respond to customers in the new mobile
   messaging era. Zingle’s real-time enterprise platform works on any device and provides all the
   software tools to deliver an instant, actionable and seamless customer service experience.

                                                      TRUSTED BY:

"I utilize the Zingle app on my phone, which I actually find to      “Zingle has truly revolutionized the way we communicate
be one of the most powerful pieces of the whole system. I            with clients. Having our entire office able to access client
can see all of those communications come through as                  conversations at the same time helps us speed up
notifications on my cell phone. If I’m not at the location, I can    communication, which allows us to move cases forward
respond to the customer directly."                                   faster.”
                                                     Matt Long                                                           Noah Pines
                      Station Manager, Signature Flight Support                                           Partner, Ross & Pines LLC

“Our members love the convenience of texting. With Zingle,           "It’s way more efficient, and we are able to confirm clients so
we are seeing more event RSVPs as well as more                       much faster. It’s definitely something that affects the way we
engagement with our members that we normally wouldn’t                do business greatly."
see through other channels.”
                                                Nicole Hensley                                                       Justin Rejano
                 Membership Director, Aliso Viejo Country Club                                         General Manager, Chronic Ink

                  CONTENT                                           SOCIAL                                    COMPANY

                     91                                             81                                           87
            TOTAL WEIGHTED
            SCORE:                                                                              89
             READ ALL 18 CUSTOMER SUCCESS REVIEWS FROM ZINGLE USERS

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ABOUT HEYMARKET
   Heymarket was built to make it simple and secure to message with people outside of your
   organization. They’ve incorporated years of enterprise experience into building a platform your
   company can rely on, day in and day out. They also designed the Heymarket apps to be intuitive
   enough for anyone on your team to pick up and immediately use.

                                                   TRUSTED BY:

"Since using Heymarket, 80% of my clients respond to my            "By text-enabling our communications, we have streamlined
short, weekly housing marketing update."                           our delivery process and increased customer satisfaction."
                                              Tristan Ahumada                                                         Julie Nguyen
                                Realtor, Keller Williams Realty                              Chief Executive Officer, Methodology

"Heymarket makes life easy for our clients. They love that I       "Heymarket has helped me increase appointment bookings
can now manage their RSVPs and guest list over text."              from existing clients by over 50%. It’s super simple for them
                                                                   since everything is done over text messaging."
                                                  Patty Chen                                                              Krika
                         General Manager, The Loft In Flatiron                                    Owner, Sophia Sunflower Salon

                 CONTENT                                          SOCIAL                                   COMPANY

                    90                                            83                                          85
            TOTAL WEIGHTED
            SCORE:                                                                           89
        READ ALL 15 CUSTOMER SUCCESS REVIEWS FROM HEYMARKET USERS

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ABOUT TEXT REQUEST
   Text Request is to help businesses grow faster and run smoother. They do that by providing an
   easy-to-use online text messaging service. Text Request gives your business the ability to reach
   customers, employees, and other contacts instantly and consistently through the world's number
   #1 form of communication.

                                                   TRUSTED BY:

“The response from so little effort shocked me! For those of      "I use Text Request for my HVAC business and have been
you looking for sales and able to respond quickly, this can be    LOVING it. It is an amazing way to communicate with
HUGE.”                                                            customers and get appointments scheduled. Highly
                                                                  recommend this product."
                                                        Scott                                                             Laura
                                                  Merry Maids                          All Service Heating and Air Conditioning

"We absolutely LOVE this software, and so do the patients in      "Great way to contact clients and schedule appointments.
our orthodontic practice. No more phone tag! The people at        Best of all, it's easy to use!"
Text Request are great to work with, friendly, responsive and
professional."
                                                       Emily                                                          Nicole
                                          Beglin Orthodontics                                               Handyman Matters

                 CONTENT                                         SOCIAL                                 COMPANY

                    92                                           82                                        80
            TOTAL WEIGHTED
            SCORE:                                                                        89
      READ ALL 49 CUSTOMER SUCCESS REVIEWS FROM TEXT REQUEST USERS

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ABOUT SIMPLETEXTING
   SimpleTexting offers a comprehensive solution for digital marketers to capitalize on SMS and text
   messaging as a promotional platform. SimpleTexting is a 'text message marketing platform that
   makes it easy for organizations of every size to engage their subscribers and boost their bottom
   line. They make sending mass text campaigns as simple as starting one-on-one conversations,
   and their powerful built-in features take SMS marketing to the next level. Their customers include
   retail businesses, Fortune 500 corporations, churches, universities, schools, political campaigns,
   and unions.

                                                   TRUSTED BY:

"The platform is absolutely convenient to work with, and very    "After testing 12 different text marketing companies, we
user-friendly. Adam was so beneficial and instrumental in        found that SimpleTexting was the easiest for getting
getting us set up—he was always available to help us out. I      subscribers and sending messages. The support is
love, LOVE SimpleTexting!"                                       excellent, and pricing was straightforward, too. I highly
                                                                 recommend SimpleTexting!"
                                             Laura Andress
     Communications Pastor and Executive Assistant, Amarillo                                                              Troy S.
                                                 Fellowship                                                 River of Life Church

“We used SimpleTexting to push out our survey this past          "I signed up with SimpleTexting and noticed a rush of calls
year and had a tremendous response rate. Way better than         right away! It was easy to work with the service, and the
we’ve ever had. It far exceeded our expectations.”               videos were very helpful. I’d recommend SimpleTexting to
                                                                 any company. Thanks!"
                                                   John Ford                                                           Pam H.
                             Executive Director, Commute.org                                            Eyeworld Vision Center

                 CONTENT                                        SOCIAL                                   COMPANY

                    91                                          82                                          86
            TOTAL WEIGHTED
            SCORE:                                                                         89
     READ ALL 61 CUSTOMER SUCCESS REVIEWS FROM SIMPLETEXTING USERS

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ABOUT TEXTUS
   TextUs is the world's leading real-time communication platform reinventing how businesses
   communicate with their leads, candidates, and customers. Now you can use their business-class
   text messaging™ software combined with cloud-voice features to connect with people in real
   time.

                                                    TRUSTED BY:

“TextUs empowers each of our recruiters to make their text         "TextUs is highly effective and the ROI is very quick. It not
outreach much more targeted than text tools we’ve used in          only increased our return on time investment over placing
the past.”                                                         individual phone calls, but it also increased the walk-in traffic
                                                                   to our office. People came by interested in our services after
                                                                   hearing we had texted someone about a job opening."
                                                 Seth Fullerton                                                  William Rommell
                          Director of IT Services, Loyal Source                                      Area Manager, Hamilton-Ryker

"We are always looking to adapt and to use the latest tools        “Texting gets me feedback more often than leaving a VM.
available. Using TextUs allows our team the flexibility to         Since we have had TextUs I have had HUGE success
contact people the way THEY prefer to communicate.”                reaching some of the more challenging to reach
                                                                   Candidates.”
                                               Andy Hartman                                                             Liz Maffey
                                   Marketing Director, trustaff                                      Staffing Coordinator, TaleMed

                 CONTENT                                          SOCIAL                                    COMPANY

                    88                                            86                                            85
            TOTAL WEIGHTED
            SCORE:                                                                            87
           READ ALL 32 CUSTOMER SUCCESS REVIEWS FROM TEXTUS USERS

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ABOUT MESSAGEMEDIA
   MessageMedia’s culture journey began in 2017 with the aim of becoming employer of choice for
   passionate people with deep technical and customer service expertise. People who work with us
   love technology and are passionate about it being core to their working lives and their future
   careers. MessageMedia employees thoroughly enjoy working with like-minded people who find
   technology fun. For us, a passion for technology is about understanding the role it plays in Their
   lives and how continual technological innovation can solve problems in their world.

                                                   TRUSTED BY:

"In particular, we find the MessageMedia customer web             "Overall we are very happy with our SMS system with
portal user-friendly and easy to use. And from a system           MessageMedia and intend to continue using this SMS
administration perspective, it’s hassle-free. We simply set up    gateway that integrates so well with our JobReady student
a child account for each department and provide the users         management system."
with basic training. Then they can manage the account and
SMS applications by themselves.”
                                              Sherman Ho                                                         Jan Parsons
        Roadside Assistance Systems Support Manager, RACV                                            E-Learning Manager, AIPT

"GoConcierge is committed to delivering exceptional               "After receiving an overwhelming response to our SMS
technology coupled with exceptional support to our clients.       campaigns, we are planning to expand our marketing
We value our relationship with MessageMedia and believe           campaigns to include multimedia messages as well. We
we share the same goals when it comes to meeting the              understand this is on the roadmap and look forward to being
needs of our clients. We truly value MessageMedia as a            able to use this functionality."
partner in our business."
                                                  Adam Isrow                                                     Faisal Akhter
           Founder and Executive Vice President, GoConcierge        Customer Relationship Manager, Three Sixty Property Group

                  CONTENT                                        SOCIAL                                 COMPANY

                    86                                           85                                        84
            TOTAL WEIGHTED
            SCORE:                                                                         86
     READ ALL 27 CUSTOMER SUCCESS REVIEWS FROM MESSAGEMEDIA USERS

                                                                                                                          17
ABOUT PROTEXTING
   ProTexting helps you communicate with your contacts more efficiently through a suite of highly
   interactive SMS marketing campaigns. The cell phone has become a permanent companion in
   their daily lives. This is why text messaging is the best way at the moment to reach groups of
   people with the same message instantly. Text message is personal and is pretty much
   guaranteed that it will be read by the recipient.

                                                   TRUSTED BY:

“Sodexo Education has embraced and continues to push the         “Protexting provided prompt technical support at every step
Mobile Marketing and Engagement project. This initiative         of our project. Starting with the preliminary stages of our
has produced positive results and has provided tangible          collaboration, Protexting representative Sejva Hoxha
return on investment for Sodexo and its university dining        mediated the discussions between Campus Hill Church and
units. The partnership with Sodexo is strong and continues       Protexting, while mitigating significant challenges brought up
to grow.”                                                        by particular needs. Communication with Sejva was…
                                                Jana Williams                                                   Cristian Iordan
                                Director of Marketing, Sodexo                                       Pastor, Campus Hill Church

"The ProTexting team exceeded our expectations not only in       "On behalf of the planning team for the Texas Crowdfunding
providing an outstanding technology solution, but in adding      Conference held in Austin this past Tuesday, thank you and
creativity to our ideas in ways that made our event stand out    the ProTexting leadership in helping drive the interactive
from the others at SXSW. The ProTexting team worked              session wrap-up. Over 240 leaders - 40 of the top leaders in
tirelessly with us the night before and the entire day of the    the Jobs Act and crowdfunding agenda with 200 key Texans
competition and impressed our panel of distinguished…            - were able to respond to 7 key questions efficiently and…
                                                 Brian Lang                                                      Richard Seline
                                      Event Organizer, SXSW                                 Principal, Global NextGen Advisors

                 CONTENT                                        SOCIAL                                   COMPANY

                    86                                          84                                          82
            TOTAL WEIGHTED
            SCORE:                                                                         85
        READ ALL 18 CUSTOMER SUCCESS REVIEWS FROM PROTEXTING USERS

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ABOUT CALLHUB
   CallHub is making personalized communication scalable for political campaigns, nonprofits,
   advocacy groups, and businesses. Their Voice and SMS software connects campaigns to their
   audience through a cohesive mix of phone banking, peer to peer texting, SMS broadcast, SMS
   Opt-In and voice broadcasting software.

                                                    TRUSTED BY:

"Excellent app for phone banking. Such a powerful app and         "CallHub has helped us tremendously with our
a really simple user interface. Customer support is lightning     communications in our community. When we have an issue
quick and they're very responsive. Can't recommend                we need to notify people about quickly, this does the job."
CallHub highly enough."
                                                    David Hutt                                                  Michael Drake
                                                          ACL                                            Kimberlea Community

“With CallHub, it doesn’t take long for them to say “I’m ready    "We love it all so far, it has done pretty much exactly what
to get started!”. It’s been really nice.”                         we need and has had very few issues ever since we started
                                                                  using it."
                                                 Adam Taylor                                                    Thomas Warner
                                   Manager, Australian Greens                                                      CritterFacts

                  CONTENT                                        SOCIAL                                  COMPANY

                    85                                           81                                         85
            TOTAL WEIGHTED
            SCORE:                                                                         84
          READ ALL 22 CUSTOMER SUCCESS REVIEWS FROM CALLHUB USERS

                                                                                                                           19
ABOUT QUIQ
   Quiq makes it easy for customers to interact with a company via Messaging. Customers can now
   engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for
   help with their pre-sales questions and post-sales support. Their mission is to improve the way
   customers communicate with companies. They believe mobile message-driven communications
   will replace a significant portion of traditional phone and email interactions, reducing costs while
   improving customer satisfaction. Quiq makes it easy for customers to contact a business via
   Messaging, the preferred channel already in use with their friends and family.

                                                      TRUSTED BY:

“Allowing our customers to reach Williams via messaging            “We want to provide our customers with a seamless
has already proven to be successful and we are just starting.      application and borrowing experience on the channel that is
We are hitting our key call abandonment goals of 5-8%,             most preferred to them.”
which aligns directly to our ability to deliver a superior
customer service experience.”
                                                                                                                 David Schwartz
                                                 Quin Williams                Senior Manager, Operations Strategy and Workforce
          Chief Executive Officer, Williams Plumbing & Heating                                               Management, Insikt

“Every company wants efficiency. For us, chat and SMS              “Very few omni-channel business providers have adopted
interactions take about half of the total time of a phone call.    text messaging and thanks to Quiq, we are able to offer this
We are gaining payroll efficiency by shifting contacts away        innovative channel to our customers. Whether a customer is
from phone and email to chat and SMS.”                             in the office or on-the-go, they are at the center of our
                                                                   business.”
                                                                                                                 Casey Ahlbum
                                             Chris Thompson           Senior Manager, Customer Relations, B2B & Digital Support,
                                     CX Manager, Pier 1 Imports                                                    Office Depot

                  CONTENT                                         SOCIAL                                 COMPANY

                     84                                           83                                         86
            TOTAL WEIGHTED
            SCORE:                                                                          84
              READ ALL 22 CUSTOMER SUCCESS REVIEWS FROM QUIQ USERS

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ABOUT DIALMYCALLS
   DialMyCalls' roots began around 1999 at the University of Central Florida. They started out as a
   wake up call service that was one of the internet's first web-based wake up services, allowing you
   to setup and manage your wake up times directly online. It started as a side project with them
   actually making the first calls by itselves early in the morning. After a couple months of sleepless
   nights they realized there was a business at hand and quickly began developing them first round
   calling technology to schedule and place the calls automatically each morning.

                                                    TRUSTED BY:

"Our homeowners association has struggled to get timely            "I just started to use the site and I am very pleased with the
communication to our homeowners. DialMyCalls has                   great service. The call reporting is fantastic. This is a great
become an invaluable tool in getting information out in a very     resource for my youth league to get messages out to the
easy and timely way. The response has been very positive.          parents and coaches."
We will be adding texting to our options."
                       Westhampton Homeowners Association                                          Brooklyn Extreme Flag Football

"Thank God for DialMyCalls.com! It saves so much time.             "I LOVE that I can use DialMyCalls for the emergency phone
Just a few simple clicks calls everyone I need to. One of the      tree at my daughter's school. Recently I used
best things is that it can do a voice over, email and also send    DialMyCalls.com to remind her soccer team to attend the
texts. Thanks again DialMyCalls.com!"                              end of the year dinner. It makes my life a lot easier. THANK
                                                                   YOU!"
                                                       NAACP                                         Mammoth Heights Elementary

                  CONTENT                                         SOCIAL                                    COMPANY

                     82                                           80                                            81
            TOTAL WEIGHTED
            SCORE:                                                                            82
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