Small business help & support - Released MAY 26, 2022

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Small business help & support - Released MAY 26, 2022
Small business
help & support
        Released MAY 26, 2022
Small business help & support - Released MAY 26, 2022
About this guide

  Contents
          EMERGENCY SUPPORT P3              This help and support guide is a living document.

   Recovery        Personal    Additional   It contains handpicked information, support, services, and assistance of relevance to small business, as we
   Packages        Support     Resources
                                            discover it. We try to keep it current and updated, as opportunities for small business come and go. We
                                            suggest you download a fresh copy each time you use it to ensure you don’t miss out on the latest information.
                WELLBEING P6

     GRANTS, LOANS AND REBATES P7

                SERVICES P11                For more information please visit the Queensland Small Business Commissioner online
                                            or contact us on -
                                Financial
   Legal and        HR and
                                and Debt
                                            1300 312 344
      Tax          Disputes
                                Support     qsbc@desbt.qld.gov.au

   Start your     Grow your    Events and
   business       business     Networking

       EMPLOYMENT AND HIRING P19
           BUSINESS CHECK UP P21            Disclaimer: The materials available through this document are distributed by the Queensland Small Business Commissioner (QSBC) as an information source only. To
                                            the maximum extent permitted by law, the State of Queensland makes no statement, representation, or warranty about the quality, accuracy, context, completeness,
                                            availability, or suitability for any purpose of, and you should not rely on, any materials available on or through this document. The Queensland Government disclaims,
                                            to the maximum extent permitted by law, all responsibility, and all liability (including without limitation, liability in negligence) for all expenses, losses, damages, and
    Digital        Energy                   costs you or any other person might incur for any reason including as a result of the materials available through this document being in any way inaccurate, out of
                                            context, incomplete, unavailable, not up to date or unsuitable for any purpose. A user of this document who uses the links provided and material available on or
                                            through those websites acknowledges that the disclaimer and any terms of use, including licence terms, set out on the other agency’s website govern the use which
                                            may be made of that material. Version 28.

Queensland Small Business Commissioner                                                                                                                                                                       Page 2
Small business help & support - Released MAY 26, 2022
1) Emergency Support –Recovery Packages

    South East Queensland Rainfall and Flooding, 22 February - 7 March 2022
    Covering 19 local government areas of Brisbane, Fraser Coast, Gladstone, Gold Coast, Goondiwindi, Gympie, Ipswich, Lockyer Valley, Logan, Moreton Bay, Noosa,
    North Burnett, Redland, Scenic Rim, Somerset, South Burnett, Southern Downs, Sunshine Coast, and Toowoomba.

    Support for clean up
    • Small Business Recovery Package $50,000 - Grants for clean-up and repair effort of up to $50,000 are available to small businesses and not-for-profit
      organisations - an initial amount of up to $15K is available to support an initial claim and $35K is available to support subsequent claims for which full
      evidence of payment is required. These grants can be used to cover clean-up and reinstatement costs, including replacement of equipment that was
      damaged as a direct result of the floods. The grants do not cover the loss of income incurred during the event. Applications close 5 September 2022.
    •   Help for flood affected communities | BizReBuild - A $2000 Retooling Voucher for the purchase of equipment (for example, tools of trade, key equipment
        or infrastructure) destroyed or damaged during an event. These vouchers are used for the replacement of essential equipment which assists the
        business in reopening or resuming operating. e.g., cash register in retail. (Please note: as of 8 April 2022, applications for new vouchers are on hold.
        Please visit the website to register on the wait list to apply) Apply here.
    Loans
    •   Disaster assistance (essential working capital) loans of up to $100,000, Concessional loans are provided to assist you with essential working capital for
        expenses such as paying salaries or wages paying creditors paying rent or rates buying goods. Open until December 2023
    •   Disaster assistance loans of up to $250,000, concessional loans are provided to assist you to re-establish the normal operations of your primary
        production enterprise by covering costs such as repairing or replacing damaged equipment, repairing or replacing buildings, supplying stock for up to
        one month. Open until December 2023
    Small Business BAS Extension
    • Flood support | Australian Taxation Office (ato.gov.au) - Automatic extension for BAS and instalment notices due 28 February 2022 or 21 March 2022
      to 28 March 2022 (no-need to request a lodgment deferral if they are able to lodge by that date) for small business and individual taxpayers in affected
      local government areas (LGAs) in Queensland and New South Wales.

Queensland Small Business Commissioner                                                                                                                              Page 3
1) Emergency Support – Personal Support

    Financial Support – for Personal Lost Income
    •   Centrelink | Disaster Recovery Allowance is a short-term payment (for a maximum of 13 weeks) to help you following
        the South East Queensland Floods in February 2022, if this disaster has directly affected your income.
    Financial Support – for Personal Household Damage
    •   Queensland Government | Emergency Hardship Assistance Grants available of up to $180 per person, or $900 for a
        family of five or more residents in those affected local government areas who have been impacted by severe flooding
        over recent days. These grants help cover the costs of essential items, such as food, medication and clothing.
    •   Queensland Government | Essential Household Contents Grants of up to $1765 for single adults and up to $5,300 for
        couples/families are available. These grants are for those who are uninsured, or unable to claim insurance to help
        with replacing or repairing essential household contents, such as beds, linen and white goods, that have been lost or
        damaged in a disaster
    •   Centrelink | Disaster Recovery Payment (DRP) of $1000 per eligible adult and $400 per eligible child to support people
        impacted by the South East Queensland flooding event. The DRP is a one-off, non-means tested payment for those
        who have suffered a significant loss, including a severely damaged or destroyed home or serious injury.
    •   Queensland Government | Housing help after a disaster Anyone impacted by the flood event can apply for housing
        assistance, including homeowners and private renters, by visiting www.qld.gov.au or calling 13QGOV (13 74 68).
    Mental Health Support for Small Business Owners
    •   More important now than ever, NewAccess for Small Business Owners is a free and confidential mental health
        coaching program available to help business owners manage stress and obtain practical skills to work through that
        stress and associated problems, run by trained coaches who also come from small business backgrounds. Call 1300
        945 301 or make an enquiry here.

Queensland Small Business Commissioner                                                                                           Page 4
1) Emergency Support – Additional Resources

    Other Resources
    •   Legal Aid Queensland - Natural disaster legal help
    •   Help with insurance after a natural disaster | Business Queensland

    Recovery Disaster Hubs
    •   Queensland natural disaster assistance | Business Queensland
    •   Small business disaster hub | Business Queensland

    CCIQ Helplines for Business
    •   The Chamber of Commerce and Industry Queensland (CCIQ) HR and Export Helplines has been made available for free in the next week for any businesses
        impacted by the recent heavy rain and flooding across SEQ. Businesses can call 1300 731 988 which is staffed by CCIQs experienced HR advisors. Free
        support extended until March 31st 2022.

    Banking Contacts for Flood Relief
    •   Don’t tough it out on your own - there are practical ways your bank can help you out of financial difficulty. Contact your bank as soon as you can. Financial
        Difficulty - Australian Banking Association (ausbanking.org.au)

Queensland Small Business Commissioner                                                                                                                              Page 5
2) Wellbeing

           Look after your most important asset – yourself. Build your resilience.
           Ahead for Business
           Supporting small business to be mentally healthy Ahead for Business helps small business owners take action on their
           mental health and wellbeing through personalised resources and tools tailored to their specific needs - peer support, check-
           ups and personalised action plans and showcases the experiences of small business owners through podcasts, videos, blogs,
           and case studies.

           NewAccess for Small Business owners’ program                                                                                       Funded until December
           Free and confidential mental health coaching program to build resilience for small business owners. Over six sessions,             2022
           coaches with a small business background will work with you to overcome difficult issues, providing you with practical skills
           to manage stress and get you back to feeling like yourself. Ph: 1300 945 301.

          Help lines, counselling and support groups | Health and wellbeing | Queensland Government
          Helpful site full of links to access help lines, counselling, and support groups including domestic violence, addiction recovery,
          alcohol and drug support, relationship and marriage counselling, and mental health services with 1300 MH CALL 1300 642255.

          Wellbeing Guide and checklist for small business | Queensland Government
          Developed in collaboration between the Queensland Small Business Commissioner, the Queensland Mental Health
          Commissioner, and the Dept of Employment, Small Business and Training this is a collection of available resources and
          information to support small business owners’ wellbeing. It contains guides and a useful checklist.

Queensland Small Business Commissioner                                                                                                                          Page 6
3) Grants, loans and rebates

            Grant and support finder tools
Business    AusIndustry: Grants and Program Finder
 Growth     Supporting business growth to innovate, invest and commercialise. Programs include Entrepreneurs' Programme; Research         Ongoing tool
            and Development Tax Incentive; Venture Capital; AusIndustry Outreach Network.

Recovery    Coronavirus (COVID-19) business assistance finder | Business Queensland                                                       Ongoing tool
            To discover specific COVID-19 related support available from the Queensland and Australian governments, plus Queensland
            local councils.

            Find a grant or assistance in Queensland |services.qld.gov.au                                                                 Ongoing tool
Business    Register to receive updates on the most recent Queensland Government grant opportunities.
 Growth
            Brisbane City Council Grants program                                                                                          Various throughout
            Brisbane City Council provide a range of grants to assist small business. Grants available vary throughout the year but can   the year
Business    include: Community grants; Councillor grants; Creative and History grants; Lord Mayor’s Community Sustainability and
 Growth     Environmental grants

Queensland Small Business Commissioner                                                                                                                         Page 7
3) Grants, loans and rebates

            Special Disaster Assistance Recovery Grants – Flooding (10 Nov – 3 Dec 2021)                                                       Applications close 30 June
Recovery    Disaster assistance for Central, Southern and Western Queensland Rainfall and Flooding, 10 November – 3 December 2021 to           2022
            assist directly impacted primary producers with the costs of clean-up and the reinstatement of their business. An initial
            amount of up to $10,000 is available to support an initial claim, with the maximum grant amount is $50,000.

            Extraordinary Disaster Assistance Recovery Grants- Ex-Tropical Cyclone Seth (7 - 10 January 2022)                                  Applications close 29 July
Recovery    Disaster Recovery Funding Arrangements will be available to eligible applicants in the Bundaberg, Fraser Coast, Gympie, North      2022 (Grant processing
            Burnett and South Burnett local government areas. Available to assist directly impacted primary producers, small businesses        aimed to be completed
            and non-profit organisations with the costs of clean-up and reinstatement of their business including to hire or purchase          within a few weeks from
            equipment and materials, clean up, remove debris, replace fencing and other costs associated with the recovery process.            your submission date)
            Disaster assistance loans - South East Queensland Rainfall and Flooding, 22 February - 5 April 2022 (Direct impact)                Applications close
Recovery
            Up to $250,000, concessional loans are provided to assist you to re-establish the normal operations of your primary                December 2023
            production enterprise by covering costs such as repairing or replacing damaged equipment, repairing or replacing buildings,
            supplying stock for up to one month.
            Essential working capital loans - South East Queensland Rainfall and Flooding, 22 February - 5 April 2022 (indirect impact)        Applications close
Recovery
            Up to $100,000, Concessional loans are provided to assist you with essential working capital for expenses such as paying           December 2023
            salaries or wages paying creditors paying rent or rates buying goods.
            Help for flood affected communities | BizReBuild A $500 Business Advisory Voucher which provides support for business              Please note: as of 8 April
Recovery    through expert advice including accounting services, appraisal and evaluation, architectural/interior design services, financial   2022 applications for new
            planning, IT services, legal services, management consulting, marketing/web development services and training and                  vouchers are on hold.
            development. These expert services may be useful at a period after the event when a business is examining the way forward.         (Please visit the website to
            Apply here.                                                                                                                        register on the wait list to apply)

 Queensland Small Business Commissioner                                                                                                                                  Page 8
3) Grants, loans and rebates

               COVID-19 Marine tourism rebate                                                                                                  Available until 30 June
 Tourism       The scheme assists marine tourism businesses by offsetting berthing fees from 1 July 2021 to 30 June 2022, at privately-owned   2022
               or privately-operated marinas in eligible local government areas.

               Music Industry Crisis Relief Grants                                                                                             No deadline to apply
   Arts        Limited number of Crisis Relief Grants ($1000 individual/ $1500 family) available thanks to funding provided by donors and
               sponsors. (However, eligibility now excludes those working in the live performing arts industry).

               12-month Fee Waiver or Refund of Inbound Tour Operator Fees                                                                     Available now. Renewals
 Tourism
               Waiving the registration fee for a 12-month period for ITO renewal applications lodged before 30 June 2022.                     must be lodged before 30
                                                                                                                                               June 2022
               Liquor licensing fee or change of hours application fees waiver                                                                 Automatically applied
               Tourism and hospitality businesses can have their licensing fees for 2021-22 waived or refunded if they were licensed under
Hospitality
               the Liquor Act or Wine Industry Acts as at 30 June 2021.

               Indigenous Business Australia: Start-Up Finance Package                                                                         Available now
               To help you be competitive and minimise high interest borrowing, we'll award up to 30% of a new business loan as a grant to
               purchase assets for your business, which you will not have to repay.

               Business Loans for Refugees in Australia | Thrive (not for profit)                                                              Available now
               Business financing for refugee and asylum-seeker small businesses for equipment, vehicles, store fit outs, property leases
               and stock up to $50k.

 Queensland Small Business Commissioner                                                                                                                            Page 9
3) Grants, loans and rebates

            12-month state land rent deferral for tourism operators (Tourism & hospitality sector COVID-19 lockdown support package)          Available now.
            Rent for eligible tourism lessees, licensees and permit holders that is payable for the period 1 July 2021 to 30 June 2022 has    Automatically applied
Tourism     been automatically deferred for payment until 1 July 2022. No further action is required. Payment of rent for this period will
            now be due on 1 July 2022.

            Backing Queensland Business Investment Fund (BIF)                                                                                 Available now
            Created to support established small and medium businesses innovate, realise their potential, and promote job creation in
            Queensland. Direct investment in Queensland business of between $2.5-$10M. Managed by QIC.

            Export Market Development Grants Program (EMDG) | Austrade                                                                        Opening date: 31 May 2022
Business    Small to medium exporting businesses can apply for 3 different grants over 8 years (not necessarily consecutively) for eligible   Closing date: 05 Jul 2022
 Growth     promotional activities. 50% of promotional expenses to a maximum of $770,000 per applicant over 8 financial years. Who is
            this for? Australian exporters. (Must have a turnover of less than $20 million for the last financial year)

Queensland Small Business Commissioner                                                                                                                           Page 10
4) Services – Legal and Tax

           Need some help on where to get started with Business Law and Taxes?
           Queensland Law Society website
           In seeking legal advice, you may wish to search for a solicitor close to you, by category and location, via the Queensland Law
           Society website. There are many specialised areas of law and seeking out a specialist in property or commercial law may save
           you time and money.

           Arts Law Centre of Australia
           Free or low cost specialised legal advice, education and resources to Australian artists and arts organisations across all art
Arts       forms, on a wide range of arts related legal and business matters. Arts Law’s Artists in the Black program delivers targeted
           services to Aboriginal and Torres Strait Islander artists nationally. Ph: 02 9356 2566.

           Making legal services accessible to everyone, anywhere, anytime - Law On Earth
           Law On Earth provides affordable legal advice, through a digital platform. They connects individuals with lawyers to provide
           legal advice and assist people with certain types of matters in business & contract law; property law (including leasing); and
           disputes, litigation & insolvency.

           Griffith Tax Clinic
           Providing free tax assistance to help you navigate Australia's complex tax system. Eligibility criteria: unrepresented (do not
           have a tax agent); Live in Australia; and/or An individual or small business entity. Apply online or Ph: 07 3382 1177.

           JCU Australia Tax Clinic
           The JCU Tax Clinic, is student run and professionally overseen and exists to assist unrepresented individuals, established
           small businesses and not-for-profit organisations in meeting or complying with their taxation affairs. Apply online

Queensland Small Business Commissioner                                                                                                      Page 11
4) Services – HR and Disputes

           Resources available to support you with HR processes and Business Disputes
           COVID-19 IR Advice Program | Fair Work Ombudsman with the AI Group
Covid      Access to experienced Industrial Relations advisers on the COVID-19 IR Advice Line: 1300 312 733. Access to the COVID-19 IR
           Advice and experts online; Online Employer IR Webinars, Podcasts and Industry Sector Meetings; and newsletter.

           Workplace obligations | Fair Work Ombudsman
           If you have an urgent enquiry about your workplace obligations or entitlements, need advice on stand downs from work,
           flexible work arrangements and pay entitlements. Ph: 13 13 94 (select the prompt for the coronavirus hotline).

           COVID-19 vaccinations and the workplace | Fair Work Ombudsman
Covid      Employers and employees looking for clarity on their workplace rights and obligations as COVID-19 vaccines become available
           in Australia, the Fair Work Ombudsman page has useful guidance information.

           Dispute Resolution Centres – abbreviated mediations for business matters
           Some business matters like unpaid debts, owed wages, disputes about dividing fences, disagreements over work done,
           consumer/trader issues, property damage from vehicles disagreements over work done and some tenancy matters can be
           heard under free abbreviated mediations offered by Dispute Resolution Centres.

           Resolving business disputes | Business Queensland
           Resolving business disputes quickly and efficiently is in everyone's best interest. While you should try to resolve disputes
           yourself, sometimes you may need to seek help from others (including from us, at QSBC – we can support alternative dispute
           resolutions around retail and commercial leases lodge a request for assistance here).

Queensland Small Business Commissioner                                                                                                    Page 12
4) Services –Financial and Debt Support

           Get support with your finances before (or if) you are in trouble
           Queensland Tourism Business Financial Counselling Service                                                                                The program will run
           The Queensland Tourism Business Financial Counselling Service provides free financial counselling support to help tourism                from March 2021 to
 Covid     operators who have been financially impacted as a result of COVID-19. Free online Tourism Business Health; Check Free support            June 2023.
           from a Tourism Business Financial Counsellor; 50% rebate on up to $5,000 of professional advice.
           Small Business Debt Helpline                                                                                                             Funded until the end of
 Covid     The Small Business Dept Helpline is a free, independent, and confidential service for small business owners and sole traders who         2022.
           are in financial difficulty. The team of qualified financial counsellors will listen and give practical advice to help you get back on
           track. Ph: 1800 413 828.
           Small Business Northern Qld Financial Counsellors                                                                                        Funded until December
 Covid     Free program to help you negotiate with lenders and creditors, apply for grants or loans, confidentially assess and prepare reports       2023.
           on your current financial position For COVID, flood, drought and bushfire affected businesses.

           Small Business Southern Qld Financial Counsellors                                                                                        Funded until December
           Free program to help you negotiate with lenders and creditors, apply for grants or loans, confidentially assess and prepare reports       2023.
 Covid
           on your current financial position. For COVID, flood, drought and bushfire affected businesses. Metropolitan Brisbane, Gold
           Coast, Sunshine Coast, Hervey Bay, Yeppoon and Surrounding Areas.
           Financial Assistance Hub | Australian Banking Association (ausbanking.org.au)
           Many things can lead to financial difficulty. It can happen to anyone. This hub is designed to help you understand the options that
           may be available if you’re struggling financially.

Queensland Small Business Commissioner                                                                                                                             Page 13
4) Services – Start Your Business

           Starting a new business? Start here | BASICS
           Starting a business | Business Queensland
           Extensive online resources bank to help start a business in Queensland, find what you need to know to help you start your
           business in Queensland.

           Running a business | Business Queensland
           Comprehensive online resources bank to help run your business in Queensland.

           New Business Assistance with NEIS | Australian Government (dese.gov.au)
           New Business Assistance with NEIS (New Enterprise Incentive Scheme) can help you to start and develop your small business by
           providing: Accredited small business training; Help to develop a business plan; Personalised mentoring from a NEIS provider;
           NEIS Allowance for up to 39 weeks and NEIS Rental Assistance for up to 26 weeks (if eligible).
           Entrepreneurship Facilitators | Australian Government (business.gov.au)
           Entrepreneurship Facilitators provide free and practical assistance to support and encourage individuals to start a business as a
           way to create their own job. Facilitators operate in QLD in Cairns , Fitzroy, Ipswich, Wide Bay (Bundaberg), Wide Bay (Gympie).

Queensland Small Business Commissioner                                                                                                         Page 14
4) Services – Start Your Business

           Starting a new business? Start here | ADVANCED
           Business Launchpad | Business Queensland
           For small business starting in the food and beverage or residential construction industries, this tool consolidates all the licences,
           permits and other important regulatory information you need across state, federal and local government.

           Franchising: Is it for you? | ACCC
           Whilst the idea of buying a franchise can seem like a safe way to buy your own business, in reality, it comes with specific risks and
           challenges that you should understand and investigate before signing a contract. The ACCC have put together a resources which
           outlines some of the risks and challenges that come with operating a franchise, tips for prospective franchisees, and examples
           based on real reports
           Advancing QLD Start-up Onramp program
           Start-up Onramp is a suite of structured training and mentoring programs to equip first-time start-up founders with essential skills
           to launch and grow their business.

Queensland Small Business Commissioner                                                                                                             Page 15
4) Services – Grow Your Business

           Invest in yourself, invest in your skills
           Build a Better Business – TAFE QLD
           12+ months experience in owning/managing a business? Build a Better Business provides workshops and mentoring, a team of
           expert business mentors guide you through critical periods of business development and arm you with the knowledge, skills,
           and confidence you need to clarify your ideas and to move you into the next stage of business growth.
           Business Planning Course | University of the Sunshine Coast, Queensland, Australia (usc.edu.au)                                 Course start May 3; June
           Business owners with fewer than 20 staff who have been in operation for 12+ months can participate in the free The Business     28; August 23/25, 2022
           Planning Course. Designed to provide local business owners with a clear understanding of the key factors that underpin their
           success and are critical to their long-term survival. The program is available both through face to face and online delivery.
           Digital Solutions Program - $44 for 7 hours of support and training
           The Digital Solutions programs pairs you with a dedicated business mentor and gives you access to one-to-one advice, world-
           class workshops, and online webinars on everything from social media and marketing to bookkeeping and business planning.
           The subsidy provides 7 hours mentoring for $44. For small businesses with less than 20 employees.
           Female Founders Impact Program (impactinnovation.com)
           The Female Founders Impact Program is designed to assist Queensland women at different stages of the entrepreneurial
           lifecycle, through networking events, educational webinars, professional development workshops and one-on-one business
           mentoring.
           Mentoring for Growth (M4G) program | Business Queensland
           Free access to volunteer business experts who provide insights, options and suggestions relating to challenges and
           opportunities you are experiencing in your business. Eligibility criteria: an Australian business number (ABN); Queensland
           headquarters or significant Queensland operations; a business plan in place; commenced business operations; and a specific
           business opportunity or challenge to discuss.

Queensland Small Business Commissioner                                                                                                                      Page 16
4) Services – Grow Your Business

            Invest in yourself, invest in your skills
            End of financial year | business.gov.au
            Business.gov.au has collated a list of essential tasks which will show you how to prepare for the end of the financial year and
            help you get your business organised for the year ahead.
            Small Business Skills Hub | GO1
            Free online training and learning opportunities for small business owners with less than 20 staff with a registered ABN. Courses
            are bite sized learning that works for small businesses, with interactive modules ranging from 5-30 minutes.

            Business | State Library Of Queensland (slq.qld.gov.au)
            The Queensland State Library provides members with access to a wide range of business information resources available online
            state-wide, free. Items include general business books, eBooks on entrepreneurship, IBISWorld industry research reports, Nexis
            Practical Guidance legal series, Lynda.com for online upskilling as well as links to a curated list of State and Federal government
            business sites.
            The Lord Mayor's Multicultural Business Scholarship Program and Mentoring Scheme | Brisbane City Council
            Provides business training and mentoring opportunities for Brisbane CALD residents from multicultural backgrounds. Improve
            knowledge and skills to establish or grow a business in its early stages or participate in a 12-month program with monthly
            workshops which assists exiting business owners to grow their businesses.
            Strengthening Business | business.gov.au                                                                                              Closes 30 Jun 2023
            Strengthening Business connects you with experts to make your business stronger, more resilient and better prepared for the
Recovery    future. The program in Queensland is run by facilitators from Deloitte and is for small businesses (anyone with an ABN) located in
            regions impacted by flood or fire emergencies. The facilitators can help you to review and refocus your business plan and act as
            ongoing mentors.

Queensland Small Business Commissioner                                                                                                                            Page 17
4) Services – Events and Networking

            Find events near you or attend virtual events around the state
            Events and training finder | business.gov.au
            Find business events and training that can help you to improve your business skills and grow your network. Use this search to
            find an event in your area or online.

            Brisbane Business Hub | Brisbane City Council
            BBH is a physical and digital space for businesses in Queensland’s capital to find advice and inspiration to sustain and grow
            their business – across all industries. Assistance is delivered through in-person events, one-on-one mentoring, and online
            resources such as webinars, case studies and informative articles.
            Business in Ipswich - Events | Ipswich City Council
            Business Ipswich and our partners are delivering workshops, training and events around the Ipswich region including Fire Station
            101 Business Innovation Hub, Springfield and Rosewood Libraries. Workshops are targeted at supporting and growing
            businesses at all stages; start-up, scaling or relocating.
            Promote your services – network with other businesses

            Capability Connection
Industry    Are you a manufacturer or supplier located in South-East Queensland or Townsville? The Capability Connection is an initiative of
            the Australian Government that helps Company A to find Company B and vice versa with a simple search tool across company
            profiles and opportunities. Register your company today!

Queensland Small Business Commissioner                                                                                                         Page 18
5) Employment and Hiring

           Considering employing? Start here.
           Hiring employees checklist | business.gov.au
           Checklist for small business owners to help meet Australian laws when hiring an employee, includes some tips that might help
           through the hiring process.

           Get started | Employment Contract Tool | business.gov.au
           This tool helps small business employers to make a basic employment contract that complies with workplace laws. You can use it
           for full-time, part-time, and casual employees who are covered by an award.

           Worksafe Qld (Workplace health and safety)
           If your business employs less than 20 people, Workplace Health and Safety Queensland can arrange small business advice about
           work health and safety issues. Ph: 1300 362 128

           Skills Checkpoint for Older Workers                                                                                                New eligibility in 2022
           Includes career assessment, one-on-one career guidance and advice and support in relation to a current role, a new role, or help
           to transition to a new career. Now accessible for people 40+
           Recognition of existing skills and experience | Department of Employment, Small Business and Training (desbt.qld.gov.au)
           Recognition of current skills and knowledge can occur through credit transfer and recognition of prior learning, RPL must take
           place on enrolling with an RTO.

           Temporary relaxation of working hours for student visa holders (homeaffairs.gov.au)                                                To be reviewed April
           The government has removed the 40-hour fortnightly limit applied during study periods for Student Visa holders employed in the     2022
           tourism and hospitality sector.

Queensland Small Business Commissioner                                                                                                                        Page 19
5) Employment and Hiring

           Employing already – Check out these financial incentives and benefits
           Back to Work - For Employers | Queensland Government
           Payments of up to $20,000 are available for eligible employers hiring eligible unemployed Queenslanders in regional Queensland
           or areas of South East Queensland experiencing significant labour market challenges.

           JobTrainer Fund information for employers | Queensland Government
           Short courses and lower-level qualifications (up to certificate III) will be fully funded by the Queensland Government, with eligible
           students required to pay no fee. Higher level qualifications (certificate IV and higher) will be funded at higher concessional
           subsidies, with eligible students required to pay a low fee at no more than $400.

           Apprentice and trainee rebate for payroll tax | Business Queensland                                                                           Currently until Financial
           If your apprentice and trainee wages are exempt from payroll tax, you can also claim a payroll tax rebate that reduces your payroll           year end 2021-22.
           tax amount for the particular liability (periodic, annual, or final return). A 50% rebate is available from 1 July starting: 2016-17 until:
           2021-22.
           JobMaker Hiring Credit | Australian Taxation Office (ato.gov.au)                                                                              Closes 6 October 2022
           The JobMaker Hiring Credit scheme is an incentive for businesses to employ additional young job seekers aged 16–35 years.                     for hires started by 6
           Eligible employers can access the JobMaker Hiring Credit for each eligible additional employee they hire between 7 October 2020               October 2021
           and 6 October 2021. The maximum claim period is 12 months (from the employee’s start date).

Queensland Small Business Commissioner                                                                                                                                   Page 20
6) Business Check up - Digital

           Resources for Digital Security and Skills
           Cyber Security Self Help Toolkit (M4G Program add-on)
           Register for a session with a M4G mentor and they can help you to check your businesses’ cyber fitness and reduce your risks
           when working online. Developed in partnership with Cynch, specialists in cyber security for small business, and the
           Queensland Cyber Security Innovation Node.

           Australian Cyber Security Centre | Cyber.gov.au
           Educate your self to significantly avoid, or mitigate the impact of a cyber security incident affecting a small or medium
           business.
           The tool to test your digital capability | nbn (nbnco.com.au)
           The tool will show you how to take steps towards further improvement, communicate online, operate a device and store data
           securely.

Queensland Small Business Commissioner                                                                                                    Page 21
6) Business Check up – Energy

           Energy and waste consumption reviews – Pay less for your business bills
           BEAP Business Energy Advice Program
           Free and independent energy advice program for Australian small businesses (6-20 employees) aimed at reducing energy
           costs – energy audit, case studies, fact sheets, and information on how businesses can access government grants.

           EcoBiz Energy Coaches | CCIQ
           ecoBiz is a free program for small to medium businesses, funded by the Queensland Government. With the help of an ecoBiz
           expert, you will be able to develop an action plan to help your businesses save money and increase efficiencies
           Small Business Energy Check (checkyourenergyspend.com.au)
           An Australian Government initiative - check how your small business’s energy spend compares to similar businesses in your
           area and save money.

           Energy reviews – Pay less for your home bills

           Energy Made Easy
           A free, Australian Government service, operated by the Australian Energy Regulator (AER). We're not paid by any energy
           companies, so it's accurate and independent. Find the right energy plan by comparing all the retailers here.

Queensland Small Business Commissioner                                                                                                 Page 22
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