Situation Analysis Australian Dairy - May 2019

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Situation Analysis Australian Dairy - May 2019
Australian Dairy Plan

  Australian Dairy
  Situation Analysis
  May 2019

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Situation Analysis Australian Dairy - May 2019
Australian Dairy Plan

  Disclaimer

  Whilst all reasonable efforts have been taken to ensure the accuracy
  of Australian Dairy Situation Analysis Report, use of the information
  contained herein is at one’s own risk. To the fullest extent permitted
  by Australian law, Dairy Australia disclaims all liability for any losses,
  costs, damages and the like sustained or incurred as a result of the
  use of or reliance upon the information contained herein, including,
  without limitation, liability stemming from reliance upon any part which
  may contain inadvertent errors, whether typographical or otherwise,
  or omissions of any kind.

  © Dairy Australia Limited 2019. All rights reserved.

  ISBN 978-1-925347-43-2 (Digital)
Situation Analysis Australian Dairy - May 2019
Introduction

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Situation Analysis Australian Dairy - May 2019
Australian Dairy Plan

  Context
  By the early-2000s favourable seasonal conditions
  and productivity growth supported by strong
  uptake of new technology and improved farm
  practices has driven more than a decade of
  strong growth. Investment was strong and
  confidence was generally high. Milk production
  was above 11 billion litres and Australian exports
  were 16 per cent of world trade volumes, placing
  Australia as the third largest dairy exporter.

  2   Australian Dairy Situation Analysis
Situation Analysis Australian Dairy - May 2019
Key external factors                     Key internal factors
However, the past 20 years have        • Australia has the most variable        • Farm profitability is essential
presented new challenges for the         climate on Earth and is now              for milk production growth and
Australian dairy industry:               notably drier in dairy regions.          supply chain efficiency, but flatter
                                       • Despite significant progress, the        production curves, while suiting
• Increased market and climate
                                         international trade environment          manufacturer supply needs,
  volatility has made the operating
                                         remains distorted and many               have increased production costs
  environment more complex for all
                                         of our competitors continue to           on farm.
  parts of the industry.
                                         benefit from significant levels of     • Yet farm profitability varies
• Recent drought events have             government support.                      significantly across regions and
  widely impacted dairy regions,
                                       • Australian dairy markets are             many farms are not achieving a
  driving farm exits higher
                                         open to supply from international        sustainable return on investment.
  in general, but particularly
                                         competitors and imports
  in the Murray region and                                                      • The collapse of the Murray
                                         are increasing. Currency
  northern states.                                                                Goulburn Cooperative following
                                         exchange rates have changed
                                                                                  a recent market down turn has
• Productivity growth has slowed,        considerably, which influences
                                                                                  shaken farmers’ confidence and
  increasing the difficulty of           our competitive positioning.
                                                                                  trust in their processors, driving a
  managing conditions in which         • Expectations of dairy customers,         reduction in supplier loyalty.
  input costs have increased faster      retailers and food manufacturers
  than milk prices.                      related to animal welfare and the      • Confidence in traditional industry
                                         environment are growing. The dairy       advocacy structures has been
• Despite growth in some years,
                                         industry is responding with greater      challenged and new ways of
  the overall milk production
                                         transparency, goal setting, and          supporting the Australian dairy
  volume has declined to levels not
                                         consumer engagement.                     industry have emerged.
  seen since the mid-1990s.
                                       • Competition for inputs such as         • Industry is well served in RD&E
• Many manufacturers are short of
                                         irrigation water are rising, and the     capability, providing innovations
  milk, resulting in higher costs as
                                         availability of labour (from entry       to lift overall performance,
  plants are underutilised.
                                         level to Farm Manager level) is          however uptake more broadly
• There is a growing milk shortfall      limited and can often difficult          in the industry could be
  in traditionally ‘domestic             to retain.                               significantly improved.
  market’ focused regions (NSW/        • Growing regulation creates             • The rising complexity of dairy
  QLD) which is being filled by          additional restrictions and costs        farming is highlighting areas
  traditionally ‘export market’          to the industry (e.g. Labelling –        where increased skill levels are
  regions (VIC).                         Country of Origin, Health Star           required and our ability to attract
• The Australian share of global         Rating; proposed mandatory               and retain capable people is
  trade in dairy products is now six     Dairy Code of Conduct).                  critical to ongoing success.
  per cent and we are the world’s
                                                                                • This rising complexity is
  fourth largest exporter, leading
                                                                                  stimulating change in farming
  some to question our relevance
                                                                                  systems and structures,
  on the global market.
                                                                                  but sometimes this change
This Industry Situation Analysis                                                  compromises profitability and
draws on a broad range of                                                         cost competitiveness.
knowledge, history and experience
                                                                                • Highly profitable farms with
to combine commentary and
                                                                                  different production systems
considerations on range of topics.
                                                                                  in different regions shared
This material is intended to
                                                                                  the common characteristic
be a conversation-starter for
                                                                                  of business operators with
consultation forums online, and also
                                                                                  excellent technical, people
those scheduled in dairy regions as
                                                                                  and business skills.
part of the Australian Dairy Plan.

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Situation Analysis Australian Dairy - May 2019
Australian Dairy Plan

  Consequential impacts                     A better future
  • Limitations on our ability to meet      The ability of the industry to adapt
    the growth needs of customers           and adjust to the changing conditions
    has impacted the industry’s             has been testament to its resilience
    reputation as a relevant and            over many decades. There are still
    reliable supplier.                      many positive factors that point
                                            toward a better future:
  • Critical mass of farmers and milk
    supply volumes in some regions          • Strong domestic and international
    is now a concern for processors           growth in demand for dairy and
    with milk transportation                  current price forecasts are positive.
    costs increasing.
                                            • Customers are discerning and are
  • Reduced farm numbers is                   prepared to pay a premium for
    affecting service providers in the        quality dairy Australian products.
    dairy regions as their customer
                                            • We have many efficient farmers
    base is diminishing.
                                              who have been successfully
  • Confidence amongst normally               operating under some of the lowest
    resilient industry participants           levels of Government support
    is impacted, and the tone of              across the OECD.
    reporting on the dairy industry
                                            • We have world-class RD&E
    tends to now focus more on
                                              infrastructure and support in
    challenges rather than strengths
                                              delivering important innovations.
    and opportunities.
                                            • The trading environment for
  • Collaboration is reduced as
                                              Australian dairy has improved
    manufacturers compete to secure
                                              through completion of Free Trade
    milk supply in a shrinking milk
                                              Agreements and the removal of
    pool and environment where
                                              export subsidies via the World
    farmer loyalty to one processor
                                              Trade Organisation (WTO).
    is diminished.
                                            • We have a diverse, highly
                                              competitive dairy manufacturing
                                              base who are committed to
                                              the industry.
                                            • While markets and climate will
                                              remain volatile, this volatility also
                                              offers ‘upside’ potential if we utilise
                                              the current and developing tools to
                                              anticipate and respond volatility.
                                            • Despite current challenges, the
                                              prospects for the industry are bright
                                              but the pathway toward a better
                                              future will require concerted and
                                              sustained collective industry action.
                                            Despite the current challenges the
                                            prospects for further progress in
                                            the industry are significant but the
                                            path to a better future will require
                                            concerted and sustained collective
                                            industry action.
                                            The Australian Dairy Plan offers the
                                            opportunity to decide on that pathway
                                            and the actions that will follow.

  4   Australian Dairy Situation Analysis
Situation Analysis Australian Dairy - May 2019
Situation analysis snapshot

  The market has evolved faster               Making a profit on farm has             Our people and organisations
  than the industry                           become more difficult                   need to adapt to succeed

The world market                            On farm dynamics                        Skills, knowledge and mindsets
• Competition: Our global                   • Farming systems and                   • Farming skill needs: Farmers
  competitors have caught up and              structures: The way we farm             need skills in a broader range of
  are now moving ahead of us in               is becoming more complex in             areas than was once the case.
  international markets. This includes        response to market, pricing and       • Education and training: Farmers
  a complex trade environment.                climate variability.                    are changing the ways in which
• Relevance: While still a major global     • Margins and input costs: Input          they learn.
  dairy exporter, our relevance on            costs (water, feed, labour and
  global markets is being questioned          energy) have increased much           Attracting and retaining people
  because of our shrinking scale and          faster than milk prices and           • Attracting people: There is a
  competitiveness.                            productivity gains can cover.           widespread shortage of skilled
• Volatility: With the gradual removal      • Farmer investment: Farmers              labour at all levels in the dairy
  of quotas and export subsidies              have invested heavily in recent         industry.
  overseas, volatility in dairy markets       years but are questioning their       • Retaining people: Keeping skills
  has increased.                              capacity and confidence to              and knowledge in the industry,
                                              continue investing.                     and encouraging farm succession
The supply chain
                                            Risk profiles                             is an increasing and critical
• Processor investment: Processors                                                    challenge.
  have invested heavily on the back of      • Climate volatility: Australia         • Promoting the industry: We can
  clear opportunities for the Australian      has the most variable climate           do more to portray a positive
  dairy industry but are now struggling       in the world being 22 per cent          image of dairy as an industry to be
  to fill their plants. Production growth     more variable than South Africa.        involved in.
  is required, but at the moment              This variability adds to
  processors are transporting milk            production costs.                     Industry structures
  to fill regional shortfalls.              • Risk management: Risk                 • Industry structures and
• Supply chain divergence:                    management has become critical          services: The structures and
  Fierce competition has challenged           to manage the peaks and troughs.        services that exist to support
  our capacity to collaborate.                                                        industry are under pressure to
                                            Regional profitability
• Ownership structures: Processor                                                     adapt to changing industry needs.
  ownership structures have evolved         • Community sustainability and          • The advocacy environment is
  from the traditional cooperatives           resilience: Farm consolidation          changing: Expectations of how
  which is also influencing processor         is shifting our relationship with       industry advocacy organisations
  decision making.                            regional service providers and          should operate are changing
                                              communities.                            and there is a need for a trusted,
The consumer
                                            • Export region margins being             authoritative voice.
• Sales channels: Our production              challenged: Milk prices are not
  mix has had to adapt to changing            keeping up with the rising costs of
  consumer preferences and price/             production in some regions.
  positioning competition from milk         • Domestic region margins being
  alternatives.                               challenged:
• Demand remains strong:                      Strong import competition
  Consumption in Australia is robust          means domestic producers are
  and global dairy demand continues           increasingly competing with the
  to grow.                                    international market.
• Social licence: Public expectations
  are changing and consumers
  are increasingly questioning the
  attributes of their food.

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Situation Analysis Australian Dairy - May 2019
Australian Dairy Plan

  6   Australian Dairy Situation Analysis
Situation Analysis Australian Dairy - May 2019
Contents
Introduction                                       1   Our people and organisations need to adapt   61
                                                       to succeed
Key external factors                               3
                                                       Skills, knowledge and mindsets               62
Key internal factors                               3
                                                        Farming skill needs                         62
Consequential impacts                              4
                                                        Education & Training                        66
A better future                                    4
                                                        Attracting people                           67
Situation analysis snapshot                        5
                                                       Attracting and retaining people              67
The market has evolved faster than the industry    9    Retaining people                            68
The World Market                                  10    Promoting the industry                      69
  Competition                                     10   Industry Structures                          70
  Relevance                                       17    Industry structures and services            70
  Volatility                                      19    The advocacy environment is changing        74
The supply chain                                  21
  Processor investment                            21
  Supply chain divergence                         24
  Ownership structures                            25
The consumer                                      26
  Sales channels                                  26
  Demand remains strong                           28
  Social License                                  30

Making a profit on-farm has become more difficult 35
On farm dynamics                                  36
  Farming systems and structures                  36
  Margins and input costs                         40
  Farmer investment                               44
Risk profiles                                     45
  Climate volatility                              45
  Risk management                                 49
Regional Profitability                            51
  Community sustainability and resilience         51
  Export region margins being challenged          53
  Domestic region margins being challenged        56

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Situation Analysis Australian Dairy - May 2019
Australian Dairy Plan

  8   Australian Dairy Situation Analysis
Challenge 1

The market
has evolved
faster than
the industry

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Australian Dairy Plan

  The World Market

      Competition: Our global competitors have caught up and are now moving ahead of us in
      international markets. This includes a complex trade environment.

  By world standards, Australia                        markets and reducing the negative                 reforms in international trade policy.
  has taken a relatively unique                        effect on world prices of overseas                Due to the complex interactions of
  approach to supporting domestic                      domestic support regimes and                      a number of subsequent internal
  food production and trade.                           export subsidies.                                 and external domestic market and
  Many countries (like the USA,                                                                          industry shocks (and overseas
                                                       In the 1990s Australian dairy
  EU, Canada, Japan, Brazil and                                                                          competitor reactions to policy and
                                                       significantly expanded both milk
  Argentina) intervene in markets                                                                        market changes) this pathway has
                                                       production and exports as the
  to support domestic food                                                                               not developed as expected. Some
                                                       combined effect of favourable
  industry returns, address local                                                                        of the drivers of this outcome are
                                                       exchange rates, world price
  food affordability or boost the                                                                        discussed below:
                                                       movements and improved trade
  sustainability of regional food
                                                       outlooks and policy settings lifted
  production. In contrast, Australia,
                                                       industry confidence and investment.               The effect of the Australian
  for some decades, has favoured
                                                       By the end of the decade, Australia               mining boom on agriculture
  an open market approach to
                                                       was supplying around 16 per cent
  agricultural production and trade                                                                      In the decade to 2013, the Reserve
                                                       of the measured world exports of
  with government intervention                                                                           Bank of Australia (RBA) estimates
                                                       dairy products.1 The two largest
  focusing primarily on maintaining                                                                      the mining boom increased real
                                                       local processors (MG and Fonterra)
  food safety and environmental                                                                          per capita household disposable
                                                       ranked in the world’s top 20 to 25
  sustainability, research and                                                                           income by 13 per cent3. However
                                                       firms in terms of raw milk intake
  development and drought recovery.                                                                      the subsequent increase in the
                                                       (although their heavy focus on
                                                                                                         value of the Australian dollar had a
  In the specific case of Australian                   bulk commodity sales meant that
                                                                                                         negative impact on trade exposed
  dairy, this approach resulted in the                 they ranked considerably lower
                                                                                                         industries like manufacturing and
  broad exposure of local industry                     on a revenue basis). Both firms
                                                                                                         agriculture.
  to world prices for manufactured                     separately accounted for five per
  dairy products from 1984 (through                    cent of world export volumes.2                    The RBA used AUS-M (an
  CER with New Zealand) and the                                                                          economic model of the Australian
                                                       In 2000, local industry fully
  phased removal of domestic price                                                                       economy) to estimate the real
                                                       expected that its share of world
  support arrangements from 1985.                                                                        exchange rate would have been
                                                       dairy production and trade would
  Government did, however, work                                                                          44 per cent higher in 2013, relative
                                                       continue to grow based on
  with industry to try and enhance the                                                                   to its level in the absence of a
                                                       Australia’s relatively low production
  international trading environment                                                                      mining boom. In effect remaining
                                                       costs, its proximity to emerging
  for Australian agriculture by                                                                          largely at similar levels to where it’s
                                                       markets in Asia and expected
  securing better access to major                                                                        traded for the previous 20 years.

  1
      ADC – Dairy Compendium 2001, Page 54.
  2
      Leatherhead Food RA 1997. Key Players in the Global Dairy Industry. Report prepared by Information Group Services of Leatherhead Food RA,
      November 1997.
  3
      https://www.rba.gov.au/publications/bulletin/2014/dec/pdf/bu-1214-3.pdf

  10 Australian Dairy Situation Analysis
Figure 1: RBA Real trade weighted exchange rate without the Australian mining boom4   Trade and market policy changes
                                                                                      As noted above, Australia
                                                                                      has long embraced an open-
                                                                                      market approach to multilateral
                                                                                      trade reform. The WTO Uruguay
                                                                                      Round of 1995 vindicated this
                                                                                      approach with its commitment to
                                                                                      significantly cut the use of (market
                                                                                      damaging) export subsidies.
                                                                                      This gave a permanent boost to
                                                                                      world prices and industry sentiment.
                                                                                      The Uruguay Round was less
                                                                                      successful in generating real reform
                                                                                      in the areas of market access
                                                                                      and domestic market support.
                                                                                      However, it did create expectations
                                                                                      within major producers and traders
                                                                                      such as the EU and USA that they
                                                                                      would have to substantially adjust
                                                                                      their existing support policies
                                                                                      in future years to comply with
                                                                                      expected WTO rule changes.
Fluctuations in currency can be exacerbated by individual company hedging             Subsequent WTO Rounds
policies and Australian farmgate returns are influenced by commodity                  (Millennial and Doha) have failed to
markets and individual business decisions relating to product and market mix.         make further substantial progress
Independent of individual business decisions, the rapid appreciation of the AUD       in these areas agricultural trade
increased competitive pressure on Australian exporters given much dairy trade         policy reform (with the exception
occurs in US dollars and the AUD increased faster than the NZ dollar and Euro         of the Doha Nairobi sessions of
against the US dollar; eroding Australian exporter returns.                           2015 which formalised the end of
                                                                                      all export subsidies).
Australian dairy exporters faced more competitive pressure from 2009 to 2013
as the Australian dollar was trading comparatively higher than pre-mining boom        As a result, the WTO considers the
(2002) levels, relative to competitors in New Zealand and Europe. This means in       global dairy market to still be one
order to earn an equivalent local currency return, Australian exporters needed to     of the most protected and distorted
sell Australian dairy product for a premium in US dollar terms in export markets.     food markets. Many countries
                                                                                      continue to apply high tariffs on
                                                                                      dairy imports (see Figure 2 next
                                                                                      page) and to employ non-tariff
                                                                                      barriers – such as restrictive
                                                                                      customs procedures, excessive
                                                                                      port of entry inspections, product
                                                                                      testing, factory inspections or
                                                                                      veterinary certificate requirements –
                                                                                      in order to restrict trade and protect
                                                                                      local production. Governments also
                                                                                      continue to intervene in domestic
                                                                                      markets to distort and reduce
                                                                                      import trade opportunities.
                                                                                      Dairy Australia estimates that
                                                                                      Australian dairy exports attract in
                                                                                      excess of $200 million in direct tariff
                                                                                      charges each year as they enter
                                                                                      destination markets.

4
    https://www.rba.gov.au/publications/bulletin/2014/dec/pdf/bu-1214-3.pdf

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Australian Dairy Plan

  Figure 2: : Average Applied MFN Tariff for All Dairy Products by Country.

  Source: WTO

  The failure of the Doha Round has led many countries to seek to gain trade
  advantages and protections for their local industries through a patchwork
  of domestic reforms and an expanding number of preferential market
  access agreements. Companies have also acted to advance their positions
  through cross-border alliances and investments in developing markets.
  While Australia has tried to be active in this area, its success lags that of some
  major competitors, leaving the local dairy industry at somewhat of a crossroads
  as a global market supplier.

  12 Australian Dairy Situation Analysis
These include:
    Europe: The EU regularly jockeys for the position of the largest dairy
    exporter with New Zealand. For some time, the EU government and                              • Budget pressures on planned EU
    dairy industry have expected that WTO reforms would force it to modify                         spending on direct farm payments
    key tariff settings and domestic support regulations under its Common                          post 2020
    Agricultural Policy (CAP). This has strongly influenced the EU’s approach                    • Moves by countries such as the
    to world trade over the past decade.                                                           Netherlands to impose significant
                                                                                                   environmental constraints on farm
                                                                                                   production systems
An early EU response was to                            • The shift from price to income
expand its internal market by                            support, in turn, saw a gradual         • General ‘greening’ measures
increasing its membership from                           convergence of EU domestic                that could threaten the cost and
15 to 27 countries from 2004                             wholesale dairy prices and                efficiency of EU milk production
to 2007.5 From 1996 to 2010, the                         international market prices.            • The impact of Brexit on Irish dairy
EU also entered into preferential                        This has helped sustain internal          industry trade opportunities –
trade agreements with another 22                         EU demand. More importantly,              given that country’s significant
countries where it saw demand                            it has reduced the EU’s                   growth over the last decade.
growth opportunities for EU                              attractiveness as a dairy import
industries and products across                           market and reinforced the
North Africa, the Middle East and                        effectiveness of its existing tariffs
Central America. It has sustained                        in preventing any import trade
this push for bilateral FTAs over                        outside of narrowly defined tariff
the past decade – signing a                              rate quotas.6
further 12 agreements with various                     • EU expansion was also a driver of
Asian, American, African and East                        the removal of EU milk production
European nations since 2010.                             quotas in 2015. This change
In dairy, the EU is not only using                       saw many European farms and
these bilateral deals to gain                            processors, particularly those in
preferential access for EU dairy                         more cost-competitive grass-fed
into key import markets. It is also                      regions (e.g. Ireland, Denmark),
(successfully) seeking to limit                          gear up to expand production and
competition in these markets from                        exports post 2015 – an outcome
third country cheese producers                           that has come to fruition with both
like Australia via the enforcement                       EU milk supplies and exports
of EU GI regulations in each deal.                       growing since 2016.
The expansion of the EU’s                              Various public reports have
membership had several important                       indicated that EU company
market and policy consequences:                        investment in new dairy processing
• Commercially, it increased the                       facilities between 2012 and
  size of the internal EU market for                   2016 exceeded 5 billion Euros
  products like dairy.                                 (AUD $8 billion) 7.
• Politically, it forced a shift in                    Despite this recent growth, there
  domestic support policy away                         are some factors that could limit the
  from a more expensive system                         future growth in EU milk production
  of maintaining high wholesale                        and export availability.
  domestic prices (with government
  purchase of market surpluses
  at agreed minimum prices) to a
  ‘cheaper’ policy of direct income
  support for local farmers.

5
     Membership extended to 28 countries with the addition of Croatia in 2013.
6
     Australian dairy exports to the EU have dramatically fallen over the past decade.
7
     The Land – Europe leads the world in dairy processing investments – April 2016

                                                                                                                                      13
Australian Dairy Plan

      United States: While the US has a very large dairy industry, for many
      years it considered export sales as a market of last resort for surplus
      local production.

  This approach has changed over                         Based on this growth, the USA
  the last decade or so. While US                        retains an ambition to significantly
  milk production has steadily climbed                   increase its share of global dairy
  around 2 per cent per annum, the                       trade over the next decade.
  country has doubled dairy exports                      However, there are also some
  (in milk equivalent terms) from                        restraining pressures on the
  2010 to 2017. The US is now the                        US’s continued ability to grow its
  world’s third largest contributor                      export presence. These include:
  to dairy trade.8 This trade growth
                                                         • The high exposure of large-
  reflects several factors including:
                                                           scale US farm systems to rising
  • The US entering into 14                                purchased feed costs, as world
    preferential trade agreements in                       feed markets become tighter and
    key target markets like Mexico,                        more volatile;
    and Korea. In the case of Korea,                     • Stronger land and water-use
    US dairy exports were fuelled by                       competition in south-western
    the agreement’s rapid removal of                       growth regions, and barriers
    tariffs under the FTA which has                        to new large farm and factory
    seen Korea become the US’s                             developments from local
    number two export market;                              communities in some regions;
  • The development of large                             • The affordability of safety-net
    scale factory operations for                           regulations for farm producers in
    export in the Western half of                          more volatile markets.
    the US (a number of which are
    joint-venture partnerships with                      However, at this stage, the intensity
    European export firms);                              of these pressures on US milk
                                                         production are well behind the
  • The active physical presence of
                                                         pace of community expectations
    industry organisations like the US
                                                         in competitor regions like the EU
    Dairy Export Council (USDEC) in
                                                         and Australia.
    major demand markets in Asia on
    trade development missions;
  • Significant uptake of genetically
    modified herbicide tolerant and
    enhanced digestibility lucerne/
    alfalfa9 and increased ear
    biomass and high amylose
    content maize10 has improved
    productivity in US agriculture.

  8
       IDF – The World Dairy Situation 2018, Page 8
  9
       https://www.ers.usda.gov/amber-waves/2017/may/genetically-modified-alfalfa-production-in-the-united-states/
  10
       http://www.isaaa.org/resources/publications/briefs/53/default.asp

  14 Australian Dairy Situation Analysis
New Zealand: Australia’s competitiveness with New Zealand is critical
 to Australian dairy farming due to the Closer Economic Relations trade
 agreement signed in 1983 which effectively treats New Zealand as the
 seventh state of Australia for purposes of trade in goods and services
 between the two countries.

New Zealand’s milk production                        have subsequently signed FTAs
has grown strongly over in the                       with China, New Zealand retained
past two decades (although the                       a clear tariff preference for its
pace of growth has slowed in                         products and first-mover advantage
recent years). This growth has been                  in the China market over much of
aided by several factors including                   the past decade. This allowed it
an entrenched enterprise culture, a                  to expand exports of products like
focus on wealth creation and dairy’s                 cheese to China by 30 per cent per
greater profitability compared to                    annum from 2012 to 2017 and to
other land uses which has seen the                   secure more than 50 per cent of the
significant conversion of other farm                 expanding Chinese import market
land into dairy production.                          for this product.12
While small alternate pathways                       As with other dairy producing
to market exist, New Zealand’s                       industries, there are issues that
industry development is closely                      may limit the future growth in
linked to the dominant position of its               New Zealand milk production
major processor, Fonterra. This has                  and exports. These include:
allowed it to develop a consistent
                                                     • Regulatory measures imposed
export vision for the ‘industry’.
                                                       by regional councils, such as
Australia’s competition laws have
                                                       limits on stocking rates and
specifically excluded such a market
                                                       water access to address the
dominance position of one player in
                                                       environmental impact of milk
a similar way to New Zealand.
                                                       production in sensitive areas;
Fonterra has also used its control                   • The increased need for
over seasonal milk supplies                            purchased feed on larger scale
to invest heavily in some very                         farm units that will introduce new
large-scale export commodity                           costs, volatility and complexity
production plants (for milk powder                     to farm systems;
and cheese).11 These plants have
                                                     • Reduced land conversion
much lower per-tonne production
                                                       opportunities; and
costs than their Australian
counterparts, a factor that has                      • Increased production costs,
been very important in maintaining                     especially in South Island
New Zealand’s competitiveness in                       enterprises as they seek to
international markets.                                 lift land and cow productivity.

The importance of New Zealand
dairy exports to its economy has
also meant that dairy interests given
a strong focus in that country’s
trade negotiations. The NZ–China
FTA provides a good example
of how this has benefited the New
Zealand industry. While other
countries, including Australia,

11
     Fonterra’s investments from 2012–16 in this area exceeded $AUD 2 billion. Rabobank’s – Asia’s Fast Moving Cheese Markets, September 2018,
     Page 6, notes that following a NZ$240 M investment, Fonterra’s Clandeboyne Mozzarella cheese plant is the largest in the Southern hemisphere
     and its patented technology allows the firm to control a significant share of China’s pizza cheese trade.
12
     Ibid.

                                                                                                                                                    15
Australian Dairy Plan

  Commercial scale                                     Fonterra is by no means unique in                  With Australia’s major export
  and partnerships                                     this regard. Other major firms that                competitors continuing to grow,
                                                       have utilized this approach include:               this situation has led some
  As the above section identified,
                                                                                                          buyers to question the ongoing
  all major dairy producing countries                  • Saputo (Canada) which has
                                                                                                          significance and relevance of
  face issues that could limit their                     expanded operations into the
                                                                                                          Australia as a supplier into the
  future growth in domestic milk                         USA and Australia;
                                                                                                          global dairy marketplace.
  supplies, and their ability to meet                  • Glanbia (Ireland) which has
  rising world dairy demand.                             major joint venture processing                   Industry, however, has sought to
                                                         investments in the USA;                          re-affirm its export commitment,
  These constraints may be new
                                                                                                          working with government to push
  (and more environmentally focused)                   • Lactalis (France) which has
                                                                                                          for further dairy trade liberalisation
  but world dairy has faced such                         operations in the USA, Australia
                                                                                                          and individually working to
  constraints before. A 2002 review                      and Asia to underpin its global
                                                                                                          reinforce positive consumer
  by Babcock13 identified how many                       brand strategies;
                                                                                                          perceptions about the quality,
  of the world’s largest, and more                     • Yili (China) which has invested                  safety and integrity of Australian
  successful, dairy processors had                       in New Zealand manufacture                       industry practices and products.
  maintained effective company                           supply base, and
  growth strategies in the face of                                                                        To date, Australia has secured
                                                       • Nestle which has joint
  limits on raw milk supply using a                                                                       14 bilateral trade agreements.
                                                         partnerships with multiple
  combination of:                                                                                         Eleven of these are currently in
                                                         partners across a range
                                                                                                          force – New Zealand, Singapore,
  • Maximizing their manufacturing                       of regions.
                                                                                                          Thailand, USA, Chile, ASEAN
    efficiency (through scale
                                                       As a result, many of the world’s                   (AANZFTA), Malaysia, South Korea,
    or technology),
                                                       major dairy players are now well                   Japan, and China – while a further
  • Developing new markets for                         placed to operate across multiple                  three – Peru, Indonesia and Hong
    their product in developing                        market and policy settings, and                    Kong – are awaiting ratification.
    dairy markets;                                     have a reduced dependence/
                                                                                                          Australia is also a member of
  • Securing access to increased                       focus on industry developments in
                                                                                                          the 11 nation Comprehensive
    milk supply – including through                    individual dairy producer countries.
                                                                                                          and Progressive Agreement for
    cross-border alliances;                            Consequently an Australian brand
                                                                                                          Trans-Pacific Partnership
  • Building market share and                          for dairy products has less capacity
                                                                                                          (TPP-11) which entered into force
    market power through their                         for impact in overseas markets.
                                                                                                          in December 2018. The provides
    brand portfolio.                                                                                      additional access rights for Australia
  Many of the world’s major dairy                      Australia’s performance –                          into markets including Brunei,
  firms have continued to pursue                       a comparison                                       Canada, Chile, Japan, Malaysia,
  these strategies over the past                                                                          Mexico, Peru, New Zealand,
                                                       An irony of recent world market
  decade to position themselves                                                                           Singapore and Vietnam.
                                                       developments is that, while global
  to meet rising dairy demand                          dairy demand is increasing, with                   Given with a range of competing
  in emerging markets in Asia                          much of this growth being driven                   FTAs in place, it should be
  and Africa.                                          by markets that Australia is well                  recognised that the access rights
  Fonterra, for example, has                           placed to service, local milk                      conferred on Australian dairy
  actively pursued a strategy of                       production and export availability                 exporters by these agreements,
  developing a ‘global’ farm supply                    have stagnated for almost 20 years.                in some cases, only match those
  and manufacturing footprint                          As noted before, a number of factors               given to our competitors. So, while
  (covering Europe, Asia, Oceania                      (drought, company collapses,                       they are essential for Australian
  and the Americas). This allows it                    water availability, payment step                   dairy exports to remain competitive
  to try and match demand growth                       downs in the wake of market crises                 in future, they do not always confer
  in particular markets with its own                   etc.) have combined to badly affect                major commercial advantages to us
  multi-hub supply sources.                            farmer confidence, profitability and               in all emerging markets.
                                                       production with a resulting decline
                                                       in regional milk pools even though
                                                       local consumption of dairy has
                                                       held firm.

  13
       W. D. Dobson and A Wilcox – How leading International Dairy Companies adjusted to Changes in World Markets- Babcock Institute Discussion
       Paper 2002

  16 Australian Dairy Situation Analysis
Relevance: While still a major global dairy exporter, our relevance on global markets is being
     questioned because of our shrinking scale and competitiveness.

Global dairy markets hold significant                 Despite the strong brand and           The two dairy commodities that
potential for the Australian                          historical presence Australia has      have experienced the most
industry if our industry is able                      in international dairy markets,        significant growth in international
to service market opportunities.                      some buyers are now questioning        demand in recent decades are
These opportunities are being driven                  the ability of Australia to supply     cheese and Whole Milk Powder
by demand growth, which in turn is                    future needs of dairy products.        (WMP). World exports of each of
being driven by positive economic                     The changing production                these two products have effectively
growth rates. The perception                          landscape in Australia is also         doubled since the early 2000s to
in some markets that imported                         encouraging many Australian            reach roughly 2.4million tonnes per
products are safer, rising incomes,                   dairy processors to reassess their     annum in 2018. However, Australian
comparatively high birth rates and                    markets and reprioritise based on      production and exports of these
increasing refrigerated infrastructure                potential returns.                     products have not kept pace with
expanding opportunities for                                                                  this world market growth.
                                                      As noted previously, in the late
fresh product.
                                                      1990s Australian dairy supplied        Australian production of cheese
Trade data suggests global dairy                      around 16 per cent of measured         has been relatively flat and exports
export trade volumes increased                        world exports of dairy products.14     have slowly dropped below 200,000
by more than 2.5 million tonnes                       The two largest local firms (MG        tonnes per annum. As a result,
(21 per cent) between 2012 and                        and Fonterra) each separately          Australia’s export market share
2018, while Australian dairy exports                  accounted for about 5 per cent         has halved to less than 10 per cent.
according to the ABS increased                        of total world trade by volume.        The limited growth in Australian
22,364 tonnes (3 per cent) over the                   By 2018, Australian dairy’s share      cheese supplies also restricts local
same period.                                          of (an admittedly expanded)            industry’s capacity to participate
                                                      export trade has fallen to around      in growing world markets for whey-
                                                      6 per cent.15 No local firm accounts   based products.
                                                      for anywhere near 2 per cent of
                                                                                             In the case of WMP, recorded
                                                      this trade.
                                                                                             Australian production and exports
Figure 3: Exporter Shares – Sourced from Dairy In Focus and IFCN.                            have steadily fallen over the
                                                                                             past decade, with the result that
                                                                                             Australia’s share of world trade
                                                                                             has fallen from 13 per cent in 2000
                                                                                             to under 5 per cent in 2018.
                                                                                             Australian imports of both cheese
                                                                                             and WMP have risen sharply in
                                                                                             the past decade. In the case of
                                                                                             cheese this is likely to reflect local
                                                                                             companies maintaining export
                                                                                             volumes while using imported
                                                                                             bulk cheese to meet demand from
                                                                                             certain domestic sales outlets.
                                                                                             In the case of WMP (and imported
                                                                                             lactose and whey products) imports
                                                                                             are most probably re-exported as
                                                                                             recombined retail powder products.
                                                                                             The benefits accruing to the
                                                                                             local dairy industry from this
                                                                                             development are limited at best.
Source: Dairy Australia              Source: https://ifcndairy.org

14
     ADC – Dairy Compendium 2001, Page 54.
15
     IDF – The World Dairy Situation 2018, Page 7

                                                                                                                                      17
Australian Dairy Plan

  These raw trade data do not, by                   Australia has also successfully
  themselves, imply that Australia                  established retail and food service
  has no capacity to regain position                sales channels for shorter shelf life
  in world dairy markets and trade.                 products like yogurt and milk across
  As Rabobank has identified:16                     Asia in recent years. This is providing
                                                    a positive platform for industry to build
  • Australia has a strong reputation
                                                    outlets for more value added products
    with dairy buyers in Asia and
                                                    such as cheese in the years ahead.
    beyond as a reliable supplier
    of technically advanced,                        However, perhaps the key driver
    high-quality, safe products.                    of Australia’s future export market
  • The industry continues to                       relevance will be its capacity to
    have access to a strategic                      restore some level of sustained
     milk pool which it can use to                  growth in local milk production in
    deliver significant volumes of                  coming years. This is needed both
    competitively priced products                   to convince buyers that Australia
    to key markets in Asia.                         retains a capacity to meet emerging
                                                    product demand and to ensure that
  • Against this, Australian dairy
                                                    local factories have sufficient
    manufacturers no longer appear
                                                    throughput volumes to generate
    to have any absolute production
                                                    utilisation synergies and keep
    cost advantages against
                                                    processing costs competitive.
    major competitors.
  • So Australia remains vulnerable
    to competition from alternative
    exporters, with improving access
    rights that operate larger scale
    plants and have reliable year
    round milk pools.
  There has been substantial investment
  in recent years to upgrade and expand
  dairy manufacturing operations in
  Australia and to set up a number
  of greenfield powder and liquid milk
  plants for export sales. While these
  upgrades are important in promoting
  industry competitiveness, in general
  they have not been designed to match
  the scale of operations now present in
  many overseas operations.

  16
       Rabobank – Asia’s Fast Moving Cheese Markets, September 2018, Page 8

  18 Australian Dairy Situation Analysis
Volatility: With the gradual removal of quotas and export subsidies overseas, volatility in
  dairy markets has increased.

Unlike most of our competitors, Australian dairy farmers operate in a deregulated     Compared to New Zealand, the
and open market, and have done so for almost 20 years. This does make us              Australian milk price does not vary
more exposed as an industry to the global market shocks that increasingly define      as much from year because of
the dairy industry.                                                                   reduced exposure to international
                                                                                      markets (Australia exports less
Dairy commodities prices are extremely volatile, commonly perceived as one
                                                                                      than 40 per cent of milk production
of the most volatile of all globally traded commodities. More specifically, it
                                                                                      compared to New Zealand
is reported that WMP prices are more volatile than other key traded global
                                                                                      exporting around 95 per cent of
commodities such as sugar and oil (WMP claims to have a volatility > 60 per cent
                                                                                      milk production). While Australian
versus sugar at 26 per cent and crude oil at 22 per cent (Commerzbank, 2016;
                                                                                      farmgate prices avoided the rapid
Fonterra, 2015)).This is in no small way due to the fact that globally traded dairy
                                                                                      and prolonged drop New Zealand
commodities are arguably more sensitive to a variety of external impacts that can
                                                                                      dairy farmers experienced between
variously affect milk supply and demand.
                                                                                      2013 and 2015, it has spent the last
Increased levels of market and margin volatility within the industry have             three years settled around levels
undermined confidence in the outlook for many farmers, who are seeking reliable       not since seen since 2009. The
returns on which to build a longer term future.                                       New Zealand milk price has since
Figure 4: Industry volatility as indicated by farm business profit
                                                                                      recovered in US dollar terms to be
                                                                                      the equivalent milk price in the USA
                                                                                      or EU-27 average.
                                                                                      In the past decade, dairy market
                                                                                      returns have been greatly affected
                                                                                      by several unexpected market
                                                                                      shocks. Some obvious examples of
                                                                                      this include:
                                                                                      • The step down in farm gate prices
                                                                                        following the Global Financial
                                                                                        Crisis and its impact on world
                                                                                        trade and pricing;
                                                                                      • The flow effects of Russia’s
                                                                                        2014 ban on cheese imports
While world dairy trade is growing, it still represents less than 10 per cent of        that carried through into
global dairy production. So dairy remains a ‘thinly’ traded commodity, and              significant temporary downturns
international dairy prices remain susceptible to market shocks.                         in international cheese prices
Figure 5: International farmgate milk price comparison (USD/100kg)                      and an extended fall in world
                                                                                        Skim Milk Powder (SMP) prices
                                                                                        (following a build-up of surplus
                                                                                        SMP stockpiles);
                                                                                      • More recently, the United
                                                                                        States has imposed higher
                                                                                        tariffs on a range of imported
                                                                                        products. Some US trading
                                                                                        partners, such as China,
                                                                                        have retaliated with their own
                                                                                        tariff increases (particularly
                                                                                        on US agricultural exports).

                                                                                                                         19
Australian Dairy Plan

  While these disputes raise the           farm gate milk prices. Coupled with        will vary over time, affecting dairy
  scope for opportunistic short term       increased volatility in the availability   markets, competing foods and input
  sales for exporters like Australia,      and pricing of key production inputs       costs. It is imperative that Australian
  ultimately they raise market             such as water and feed, this has           dairy industry participants build
  uncertainty and volatility due to        undermined local farmer confidence         volatility into their business
  potentially adverse trade diversion      in the long term dairy market              expectations and resilience into
  impacts and the reduced clarity and      outlook and the scope to extract           their business practices.
  predictability of market conditions      reliable returns from their milk on
  and opportunities.                       which to build a longer term future.
  Australian dairy farmers operate         The map below is a summary of the
  in a deregulated and open market,        variables identified in Horizon2020
  leaving them quite exposed to            that would drive greater volatility
  the product price adjustments            in food and dairy markets in the
  induced by global market shocks          next decade. The coincidence and
  and associated flow on impact to         relative intensity of these influences

  Source: Horizon2020

  20 Australian Dairy Situation Analysis
The supply chain

  Processor investment: Processors have invested heavily on that back of clear opportunities
  for the Australian dairy industry but are now struggling to fill their plants. Production growth is
  required but at the moment processors are transporting milk to fill regional shortfalls.

The underlying competitiveness and attraction of the Australian dairy is            However, reduced milk flows in
illustrated by the estimated $3 billion that processors have invested in            many regions around Australia are
acquisitions and upgrades in Australian dairy assets over the last five years.      straining production economics
Figure 6: Investments, acquisitions and upgrades in the Australian dairy industry   of the newly constructed plants.
                                                                                    At the time several new plant
                                                                                    construction or upgrades were
                                                                                    budgeted for, industry confidence
                                                                                    and growth forecasts for
                                                                                    Australian milk production were
                                                                                    substantially stronger. The current
                                                                                    reduced milk production levels are
                                                                                    requiring processors to:
                                                                                    • Concentrate their fixed overhead
                                                                                      recovery over a smaller volume
                                                                                      of milk inputs and finished
                                                                                      product outputs
                                                                                    • Face increased competition for
                                                                                      raw milk thereby increasing the
                                                                                      cost of their main input.
                                                                                    The dynamics of the domestic
                                                                                    and international markets are
                                                                                    contributing to growing pressure
                                                                                    on dairy processor margins.
                                                                                    As Australia is an open market for
                                                                                    dairy, local dairy manufacturers
                                                                                    and processors compete for inputs
                                                                                    and sales both with international
                                                                                    suppliers in overseas markets and
                                                                                    with domestic competitors at home
                                                                                    in the Australian market.
                                                                                    Processors operating in traditionally
                                                                                    fresh product domestic markets
                                                                                    (typically based in Queensland,
                                                                                    NSW and WA) earn on average
                                                                                    over 70 per cent of their revenue
                                                                                    from fresh drinking milk. Yoghurt,
                                                                                    cheese, cream, other dairy
                                                                                    products and a relatively small
                                                                                    amount of UHT milk make up the
                                                                                    remaining revenue.

                                                                                                                        21
Australian Dairy Plan

  Particularly in these ‘fresh milk states’, the widespread introduction of $1/litre    Since 2011/12 Queensland
  milk and private label milk at retail level has had considerable negative effects     hasn’t been self-sufficient with
  on industry confidence and margins.                                                   respect to milk production and
                                                                                        consumption and has relied on milk
  Evidence supplied to the ACCC Dairy Inquiry suggested that, while private label
                                                                                        produced in NSW to fill seasonal
  contracts are profitable for some processors in isolation, many private label
                                                                                        gaps in production. (see figure 8
  contracts are at best profit-neutral for processors and that firms may operate at
                                                                                        and figure 9). Reduced regional milk
  a loss once overheads are fully accounted for. It is well recognised that processor
                                                                                        flows since 2017/18 have meant
  margins are better for branded product, compared to private label equivalents.
                                                                                        that there is now a combined QLD
  With this being the case, the discount milk policies have eroded the profitability
                                                                                        and NSW seasonal milk deficit, with
  of the broader supply chain by reducing the market share of branded milk.
                                                                                        this gap having to be filled with milk
  Indirectly, there has been no question about the impacts of heavy retail price        shipped north from Victoria.
  discounting and how it has eroded the perceived value of dairy by consumers.
  Dairy farmers have felt the emotional impact as they invested their livelihood
  into caring for animals and producing fresh milk in an industry that appears to
  be de-valued.
  Traditionally fresh milk production states (NSW, Queensland, and WA) supplied
  milk to fulfil domestic demand requirements. However, reduced milk production
  in these regions in recent years has created significant supply tension in the
  Australian domestic market.
  Figure 7: Movement of milk around Australia

  As indicated in figure 7 ‘movement of milk’, there are clear supply pathways
  moving milk from production surplus areas in the south eastern states, further
  north to meet seasonal supply shortfalls.
  Often this milk has been transported to meet domestic market supply contracts
  (for retail, food service or industrial users) for fresh, short shelf life products
  — which means processors have limited scope to use global suppliers to meet
  their obligations.
  In times of production surpluses in south eastern states this isn’t a problem as
  the south eastern milk price is generally lower than that for northern and western
  milk production states, suggesting freighting milk up the eastern seaboard, or
  fresh manufactured product across the Nullarbor to WA is economically viable.
  However, milk production dynamics within Australia are changing.

  22 Australian Dairy Situation Analysis
Figure 8: : Combined NSW & QLD Fresh Milk Balance   However, the 2018/19 season
                                                    has been significantly affected by
                                                    drought, reducing milk available to
                                                    fill this NSW/QLD gap and raising
                                                    significant concern amongst some
                                                    processors as to how (and at what
                                                    expense) they will fulfil contractual
                                                    supply obligations.
                                                    This shortage of milk also means
                                                    processors have needed to
                                                    buy milk off each other to fill
                                                    contractual obligations. This milk
                                                    is often procured at a price higher
                                                    than average farmgate milk prices
                                                    off the liquid milk spot market.
                                                    This is not an open and transparent
                                                    market, so farmers do not receive
                                                    pricing signals to produce more
                                                    milk on the basis of these inter-
Figure 9: Queensland Fresh Milk Balance             processor purchases of milk.
                                                    The open Australian market
                                                    also allows customers to fulfil
                                                    their requirements with imported
                                                    dairy products if they are not
                                                    concerned about country of origin.
                                                    A combination of the declining milk
                                                    pool and choices to export dairy
                                                    product to some markets rather
                                                    than focus on the domestic market
                                                    has opened the door for significant
                                                    growth in dairy imports, which
                                                    have more than doubled in the
                                                    last decade.

Figure 10: Australian dairy import volumes          The combination of a gradual
                                                    decline in dairy production volumes,
                                                    competition for milk at the farm
                                                    gate and significant competition
                                                    from imported dairy in Australian
                                                    domestic market is ratcheting up
                                                    the challenges faced by processors
                                                    in the Australian market.

                                                                                        23
Australian Dairy Plan

       Supply chain divergence: Fierce competition has challenged our capacity to collaborate.

  The Australian dairy industry has                    Figure 11: Horizon 2020 working group scenarios for dairy industry future
  seen a more intensely-competitive
  environment between dairy
  companies which are offering
  different propositions and business
  models through to customers.
  Industry has collaborated in limited
  areas where necessary but this
  is far less obvious than was the
  case a decade ago. The more
  competitive climate has meant there
  are winners and losers, and less
  integration results in more exposure
  to volatility.
  The Horizon2020 project17
  completed in 2013 identified
  four potential scenarios for the
  dairy industry of the future along
  dimensions of; an integrated
  or fragmented industry where
  participants collaborated or worked
                                                       Over the last five years the industry has unfortunately drifted toward the
  closely with market (integrated),
                                                       Scenario 4 (bottom left), demonstrated by declining milk production volumes,
  or pursued individual interests and
                                                       limited post farmgate collaboration, a high level of competition and limited
  had limited farmer ownership post
                                                       farmer ownership beyond the farmgate.
  farmgate (fragmented). The second
  dimension of these scenarios                         The significant diversity in the industry is a reflection of the many groups of
  was growth or contraction in milk                    industry stakeholders pursuing what they’ve identified as the ‘best strategy’.
  production volumes.                                  Yet the industry could be more successful in responding to the external
                                                       environment with a coordinated approach.

  17
       https://www.dairyaustralia.com.au/about-dairy-australia/about-the-industry/horizon-2020

  24 Australian Dairy Situation Analysis
Ownership structures: Processor ownership structures have evolved from the traditional
     cooperatives which is also influencing processor decision making.

Processors occupy a critical position in the value chain between producers and              One of the advantages multinational
consumers of dairy products and ingredients.                                                processors offer customers is the
                                                                                            notion of consistent supply from
The importance of processing capacity has also been recognised in the
                                                                                            multiple origins. This consistency
prevalence of cooperative ownership of processing infrastructure by farmers
                                                                                            can be provided because of the
during the history of the Australian dairy industry. In a global context there are
                                                                                            internal standards and processes
still many large cooperatives in existence today, but the herd has progressively
                                                                                            of the organisation in all of the
thinned over the last decade. There are a number of reasons, from strategic
                                                                                            countries in which it operates.
missteps to improving access to capital and mitigating redemption risk.
                                                                                            These new ownership structures
In the context of the Australian dairy industry, the share of milk processed by
                                                                                            add complexity to traditional
cooperatives has gone from ‘major’ to ‘niche’ in just a few years. In the late
                                                                                            country of origin marketing
1990s, eight locally owned dairy firms18 (six of which were farmer-owned co-
                                                                                            because multinationals operate
ops) processed and sold around 85 per cent of Australia’s milk supply. The three
                                                                                            in multiple jurisdictions. In that
largest cooperatives controlled around 60 per cent of all milk processed.
                                                                                            context they are now looking to
Figure 12: Australian Dairy Manufacturing By Ownership Type, Market Orientation             manage potential regional risk
                                                                                            that come with limiting marketing
                                                                                            efforts to only one country of origin.
                                                                                            This may mean that some firms are
                                                                                            more willing to contract for large
                                                                                            volumes of milk from other firms
                                                                                            than enter into open ended milk
                                                                                            supply arrangements with individual
                                                                                            farm suppliers.

Twenty years later, only one of these eight firms continues to operate
independently (and with an expanded business focus beyond dairy) and this is
no longer a cooperative. The factory operations of the other seven firms have
either been rationalised, closed or incorporated into the businesses of major
global players such as Fonterra, Lactalis, Saputo and Kirin Breweries (and, in
some cases, Bega). Essentially, Australian dairy processing has become one
of the supply hubs that major dairy players are using to meet their specific market
strategies – with these strategies largely being determined outside Australia’s
direct control.
As a result, where a cooperative might have traditionally been accountable
only to its member shareholders, the current corporate landscape has created
new dynamics which repositions the importance of Australian origin product
and means processors are accountable to shareholders and overseas
parent companies.

18
     These were Murray Goulburn, Bonlac, Dairy Farmers (ACF), National Foods, Warrnambool
     Cheese and Butter, Bega Cheese, Pauls (QUF) and Tatura Milk Industries.

                                                                                                                                25
Australian Dairy Plan

  The consumer

    Sales channels: Our production mix has had to adapt to changing consumer preferences
    and price/positioning competition from milk alternatives.

  The Horizon2020 project identified       Plant-bases now include soy,             • However the industry must
  an intense contest for ‘parent           nuts, coconut, rice, oat, pea and          positively manage how it is
  brand’ trust by consumers in retail      emerging sources like hemp                 seen by consumers keen to
  food markets, which is dominated         and quinoa. The products have              demonstrate their care for welfare
  by a core appeal to the ‘value’          also extended beyond ‘milk’ into           and environmental concerns.
  perception (representing ‘price          ‘yoghurt’, ‘ice-cream’ and ‘cheese’.     • Emerging retail channels
  plus benefits’).                                                                    outside of conventional grocery
                                           Some products, particularly
  It is not expected that this approach    fortified soy milk and some of the         and foodservice outlets offer
  will change quickly due to:              new pea milks, try to mimic the            opportunities for real growth
                                           core nutritional elements of milk.         as lifestyles and technologies
  • The entrenched desire for value                                                   influence decisions.
                                           Others bear little nutritional
    from a cautious shopping public
                                           resemblance to the dairy products        • While price discounting has
  • The expansion of the Aldi and          they take the name of. However, all        defined the last decade of retail
    Costco chains                          are marketed as dairy alternatives         price competition, there is a
  • The gradual improvement in the         and attempt to mislead consumers           growing view that commercial
    return on investment by Coles          to perceive them as such. This has         capital can be gained by
                                           been concerning for dairy industries       ‘supporting the farmer’ and
  Gains in grocery chains building
                                           and government authorities around          ensuring that the supply chain
  consumer trust of parent brands
                                           the world due to the significant lack      is profitable. Recent fresh white
  will be slow. UK retail parent brands
                                           of perceived ‘fairness’ in the current     milk supermarket developments
  models started in a different place
                                           marketing strategies being adopted         have brought this consumer
  to their local counterparts with a
                                           by the alternatives.                       sentiment to the surface.
  high-quality perception, yet have
  taken 20–25 years to reach their         The domestic consumer market is          There are a number of strong
  current levels of respect.               responsible for consumption of the       trends causing change in the
                                           majority of Australia’s milk output,     way consumers make their food
  Australian consumers are relatively
                                           yet grows slowly across major            purchase decisions and influences
  sceptical of major grocers that have
                                           categories. But future growth is not     shopping behaviour. These in turn
  indistinguishable propositions.
                                           assured, and the forces affecting        have relevance for the range of
  ‘Gen Y’ and ‘Gen Z’ segments of the
                                           dairy’s role are changing prospects      products and usage occasions
  community show less attachment
                                           for growth are complex. A number         across the dairy category.
  and loyalty to ‘establishment’.
                                           of factors have emerged that are
  This implies that ‘value’ is likely      re-defining the consumer market:
  to remain a key plank of retailer
                                           • There is ample scope for
  propositions to shoppers, unless
                                             growth in volume and value
  there is a huge lift in consumer
                                             as a result of shoppers trading-
  sentiment and discretionary
                                             off value, convenience, and
  spending on food, which is not
                                             indulgence priorities.
  foreseen by grocers for the next
  five years.                              • Dairy marketers have many
                                             opportunities to capture growth
  The scope for growth in unit values        in an increasingly diverse market
  of dairy products depends how              with accelerating change due to
  products can tap into the drivers          the diversity of product offering
  of premium, which were identified          and meal and snacking occasions
  during the Horizon2020 process             that suit dairy.
  based on feedback from retailers.
                                           • There is widening scope to get
  The last decade has seen a more            more product into convenience
  diverse range of products marketed         purchases, where there is less
  as dairy alternatives, with wide           price-sensitivity.
  variance as to the functional and/
  or nutritional substitutability of
  these products for dairy products.

  26 Australian Dairy Situation Analysis
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