SHARING INFORMATION ON PROGRESS REPORT 2018 - SCHOOL OF BUSINESS AND ECONOMICS www.lboro.ac.uk/sbe School of Business and Economics - Loughborough ...
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www.lboro.ac.uk/sbe School of Business and Economics SHARING INFORMATION ON PROGRESS REPORT 2018 SCHOOL OF BUSINESS AND ECONOMICS
TABLE OF CONTENTS Letter of continued commitment signed by the Vice Chancellor ............................................. 3 Statement from SBE: The PRME Representative/Team ............................................................ 5 Executive Summary .......................................................................................................................... 6 CHAPTER 1: Brief introduction to the institution 1.1 An introduction to Loughborough University ....................................................................... 7 1.2 An Introduction to the School of Business and Economics ................................................. 8 1.3 An overview of Loughborough University’s Sustainability Strategy ................................ 10 CHAPTER 2: An Overview of practical actions 2.1 Practical Actions: The School of Business and Economics .............................................. 11 2.1.1 Ethics, Sustainability and Social Responsibility in Learning and Teaching ...... 11 2.1.2 Ethics, Sustainability and Social Responsibility in SBE Research ...................... 13 2.1.3 Partnerships with Business ..................................................................................... 16 2.1.4 The Dean’s Award for Corporate Social Responsibility....................................... 17 2.1.5 Responsible Management Seed-Corn Funding .................................................... 18 2.1.6 The role of the School in Community Outreach and Public Service ................. 21 2.1.7 The role of the School in the Local, National and International Community 24 2.1.8 Policies relating to Students ................................................................................... 24 2.2 Practical Actions: University Level ..................................................................................... 25 2.2.1 The University Sustainability Action Plan ............................................................. 28 2.2.2 University Level: Ethics, Sustainability and Social Responsibility in Research and Development .................................................................................................... 28 2.2.3 The role of the University in the Local, National and International Community ................................................................................................................ 30 2.2.4 Organisational Practices: List of Environmental Assessments, Certifications and Awards received ............................................................................................... 33 2.3 Students: Ethics, Sustainability and Social Responsibility .............................................. 36 1
CHAPTER 3: Reflections on Progress 3.1 A reflection on progress made in the past reporting period ......................................... 41 3.1.1 Achievements from PRME Period 1 2016-2018 .................................................. 41 3.1.2 Opportunities for further development: for strategic consideration .............. 41 3.1.3 Possible challenges in future reporting periods ................................................. 42 3.2 Reference to any metrics being developed and used .................................................... 42 3.3 Accreditations and Awards ................................................................................................. 43 CHAPTER 4: Future objectives 4.1 PRME Reporting Cycle 2018-2020 ..................................................................................... 44 4.2 PRME Reporting Cycle 2020-2022 ..................................................................................... 44 4.3 Beyond 2022 ......................................................................................................................... 44 APPENDIXES ................................................................................................................................ 45 GLOSSARY OF TERMS ........................................................................................................... 47 2
FROM THE VICE CHANCELLOR: A LETTER OF COMMITMENT Loughborough University is a successful research intensive, globally connected university with excellent links to industry. We aim to lead research and practice in responsible management through our application of the six PRME principles: developing student capability as responsible leaders, incorporating the values of global social responsibility into our activities and curricula, enabling learning processes for responsible leadership, engaging in research for sustainability, working with our commercial and educational partners, and facilitating dialogue on critical issues related to global social responsibility and sustainability. Hazlerigg Building, one of Loughborough University’s oldest standing structures opened in 1938 by Sir Arthur Hazlerigg, the Lord Lieutenant of Leicestershire Our mission and values are at the heart of what we do: to further knowledge and understanding through internationally-recognised research; to provide a high quality, comprehensive educational experience that prepares our graduates for their future lives and the global workplace; to influence the economic and social development of individuals, businesses, the professions and communities; and to shape national and international policy and practice. Similarly, ethics, sustainability and social responsibility pervade the way we work: in our culture of respect and celebration of diversity; in the way we recognise and reward excellence in our staff for their contribution and commitment; in how we are inclusive and value the views of our staff, students, alumni and partners; how we respect the communities and environments in which we operate; how we work together as a team with professionalism and integrity; and overall, how we take pride in being the very best we can be. We are working towards achieving our ten-year vision through four central themes – Investing in our staff, Educating for success, Growing capacity and influence, and Raising standards and aspirations – with research, teaching, enterprise and sport embedded in each. 3
Professor Robert Allisson, Vice-Chancellor and President of Loughborough University At corporate level and as a member of the Environmental Association of Universities and Colleges (EAUC), the University aims to ensure that our own organisational practices should serve as examples of the values and attitudes we convey to our students. Through initiatives such as the Loughborough Cup we have brought ethics, social responsibility and sustainability to the attention of an increasing number of students. Over the next ten years we aim to further embed the United Nations Sustainable Development Goals (SDG’s) in every aspect of the University’s practice. As Vice Chancellor, I am delighted to make an institutional commitment to support the Principles for Responsible Management Education; and will continue to encourage the School of Business and Economics to lead best practice in teaching, research and enterprise in respect of ethics, sustainability and social responsibility. Over the coming years we hope to extend a welcome to the PRME community at our campuses in Loughborough, and Loughborough University in London. My congratulations on your continuing success. 4
FROM THE SCHOOL OF BUSINESS AND ECONOMICS Loughborough University’s School of Business and Economics is proud to be a signatory to the Principles for Responsible Management Education (PRME). As a research-led school our Discipline Groups, Research Centres and Research Interest Groups are the principal focus of our activity with numerous research projects focusing on sustainability and responsible leadership. Ethical practice is a theme embedded in our academic programmes, which incorporate masterclasses and thought leadership events on ethics and sustainability. We engage with not for profit organisations through research, staff volunteering, student projects and internships. Professor Stewart Robinson Our aspiration is that this report gives a flavour not only Dean, School of Business and of the scope and diversity of activities relating to ethics, Economics sustainability and social responsibility led by the School of Business and Economics, but also to the distinctive culture of the School which we believe is a key contributor to our success. That is, a culture where individuals take responsibility for ethics, sustainability and social responsibility in every aspect of the School’s activities; where our teaching and learning are informed by research; and where our business engagement activities have real impact based on our expertise. Hence, our further aspiration is that our students leave us very well equipped to be leaders who embrace the values of ethics, sustainability and social responsibility; to embed these into their professional practices, and to maintain those values throughout their working lives. This is our first PRME ‘Sharing Information on Progress’ report. It aims to capture where we are now, how our practice sits in the context of the wider university, and to give a flavour of our aims and ambitions for the future. Ethics, sustainability and social responsibility are themes throughout our research, teaching, enterprise, and institutional practices. I am proud of what my colleagues have achieved so far, and we have set some challenging goals for the future. We look forward to a continuing partnership with PRME. 5
EXECUTIVE SUMMARY Loughborough University joined PRME in July 2016 and we are pleased to submit our first ‘Sharing Information on Progress’ (SIP) report. As a leading UK University with a focus on excellence in research, learning and teaching and employer engagement; ethics sustainability and social responsibility are themes that run throughout the institution. This report aims to present the richness and diversity of these activities, from senior level strategic commitment, with world-leading research, innovative pedagogy and curriculum, engagement with external stakeholders and staff and student volunteering among the range of approaches adopted. In the School of Business and Economics (SBE), Ethics, Sustainability and Social Responsibility (ESSR) are embedded in the curriculum through a range of modules including: ‘Business Ethics and CSR’, ‘International Corporate Governance’ and ‘Firms and Corporate Governance at Bachelor’s degree level. At post-graduate level, relevant modules include: ’Corporate Governance and Responsibility. In Spring 2018 the School has conducted a review of all programmes and modules to audit content related to CSR and Ethics, with the aim of identifying best practice as well as areas for further development. As a research-led School our Research Centres and Research Interest Groups (RIGS) are a focus of our activity and our multinational cadre of researchers and research students have provided numerous examples of research linked to ESSR. The diversity and richness of this research reflects the School well and include sector-leading work on sustainable supply chains, disaster recovery, sustainability accounting and corporate governance. Our business partnerships are strongly connected to the expertise of our academics, with key impact cases including work with ‘Care in the Community’ undertaken collaboratively with Leicestershire County Council, and pro-active involvement with a local charity, Action Homeless. Initiatives to support ESSR-related development that the School has promoted have included the Dean’s Awards for Corporate Social Responsibility, Responsible Management Seed-Corn funding (now in its second year), as well as supporting staff volunteering. Activities and achievements in relation to Ethics, Sustainability and Social Responsibility (ESSR) within SBE have been developed in the context of significant University-level good practice. This has included award-winning initiatives to promote staff wellbeing and British Council Safety awards. University level practice is guided by the Sustainability Action Plan, which develops the theme of Educating for Sustainable Development (ESD). Aims of the Sustainability Action Plan include to create learning environments which promote ESD, maximising the learning opportunities arising from our biodiverse and green campus, and encouraging research with a positive impact on business and the community. Our students, through the Student’s Union further enhance this community involvement through raising over £1 million each year with RAG, the Community Action student volunteering programme, and Ethics and Environment Week. Future goals include leveraging employer connections to enhance impact and engagement, enhancing the Schools’ role in PRME nationally and internationally, and developing our strategic perspective on Ethics, Sustainability and Social Responsibility. Dr Andrew Rothwell PRME Liaison 6
CHAPTER 1: BRIEF INTRODUCTION TO THE UNIVERSITY 1.1. INTRODUCTION TO THE UNIVERSITY Throughout its history Loughborough University has built upon its distinctive characteristics. Today it is one of the country’s leading universities, with a reputation for excellence in teaching and research, strong links with business and industry and unrivalled academic, experiential and sporting achievement. It has been named as WhatUni University of the Year 2018, is ranked 1st for Student Experience in the Times Higher Education Student Experience Survey, 4th in the Guardian University League Table 2019, 6th in the Times ‘Table of Tables’, 7th in the Times and Sunday Times Good University Guide, and 7th in the Complete University Guide 2019. It is Britain’s top university for Quality of Student Life (Lloyds Bank Survey), the top mainstream University in England according to the 2017 National Student Survey and is the best Sporting University in the World (QS Global League). As a research intensive, globally connected university with excellent links to industry we aim to lead research and practice in responsible management through our application of the six PRME principles: developing student capability as responsible leaders, incorporating the values of global social responsibility into our activities and curricula, enabling learning processes for responsible leadership, engaging in research for sustainability, working with our commercial and educational partners, and facilitating dialogue on critical issues related to global social responsibility and sustainability. Accordingly, sustainability is directly linked to the four main themes of the University’s ‘Building Excellence’ strategy. Strategic Theme Examples of Sustainability Contribution Investing in Staff ✓ Awards for initiatives to improve staff well-being, (British Safety Council international safety awards) ✓ Improved health, reduced absence ✓ Increased engagement and experience of partnership working investing in LU as a sustainable community Educating for ✓ Educate and inspire our students to become socially responsible and Success environmentally aware members of our future society ✓ Support academic colleagues and multi-disciplinary teaching to incorporate sustainable development into teaching and research Growing Capacity & ✓ Raising competitiveness through innovation that promotes development Influence ✓ Improve our bottom line through resource efficiency Raising Standards & ✓ Strengthen our standards and improve our performance in environmental Aspirations sustainability ✓ To embed sustainability as business as usual linking the 3 core aspects of sustainability (social, environmental and economic) through University policy and strategy 7
In 2015 Loughborough opened a second campus on Queen Elizabeth Olympic Park in London. Loughborough University London has diversified and expanded the high-quality education offered to both postgraduate students and those looking to advance their professional development. 1.2. INTRODUCTION TO THE SCHOOL OF BUSINESS AND ECONOMICS The School of Business and Economics at Loughborough University is a full-service, research led school with a high proportion of international staff and international students. It is among just 1% of Business Schools in the world to have the prestigious ‘triple-crown’ accreditation (AMBA, EQUIS, AACSB). Although the School can trace its origin to 1971 when the department of Management Studies was founded, the current School was established in August 2010 from a merger of the Business School and the Department of Economics. The School has an annual turnover of over £35million (€40.3million; $45.5million). Just over £30million of our income is derived from teaching activities, including programme and short course provision, with the remainder coming from research allocation, grants and projects. The School is housed in a dedicated building on the University campus which provides a number of small teaching and seminar rooms, as well as teaching facilities for executive education. In addition, the School is a major user of pooled University facilities, including lecture and seminar rooms, and computer laboratories. The School continues to develop and grow steadily. In the UK Research Excellence Framework (REF) exercise 2014, the School rose to 13th overall in terms of research power with 75% of its research classed as ‘world leading’ or ‘internationally excellent’. Our research power ranking is based on both the quality and the quantity of the School’s research. The School also increased the proportion of its research rated as ‘world leading’ and ‘internationally excellent’ from 60% to 75%. Within the area of Information Management, the School was ranked 4th in the country for research power for IM research, with 100% of IM research being rated as either ‘world leading’ or ‘internationally relevant’, and with an outstanding impact rating of 100% ‘world leading’ and ‘internationally excellent’. In the 2017 National Student Survey (NSS), all undergraduate programmes achieved high levels of satisfaction, including being ranked 1st for Business and first for Information Sciences. All core SBE programmes score >90% for overall satisfaction, showing an improving trend and much improved consistency across School programmes. As a consequence of research and teaching performance, the School is consistently ranked as a Top-10 UK business school by national league tables. It was ranked 1st for Librarianship and Information Management, 4th 8
for Finance and Accounting, 6th for Business Studies and 8th for Economics in The Times & Sunday Times Good University Guide 2018, the third year running that all School subjects were ranked in the top ten in the subject tables in this guide. The School offers a full range of named BSc, MSc, MBA, research degree and post- experience programmes. All of the School’s programmes are designed to be rigorous and relevant. At undergraduate level we now offer six full-time campus-based business programmes and five full-time campus-based economics programmes. At the full-time Master’s level, the one year MSc programmes are particularly attractive to international students, and include ‘generalist’ management programmes and a suite of specialist programmes reflecting School strengths. Our post- experience programmes cover a wide range of general and specialist management areas and we currently offer a suite of management and leadership programmes, suite of organisational resilience programmes, and a suite of automotive retail management programmes. Post- experience MBA programmes are offered as executive (part-time) or as a full-time programme. Currently the School employs over 200 staff, around 140 of whom are academic faculty. Our current total student population numbers over 3,000 individuals, on all School programmes. Approximately 35% of faculty and 32% of the combined student population originate outside the UK. The School’s policy for faculty and staff involvement in ethics, responsibility and sustainability is that, as far as possible, course content must include these issues and that staff members should be able to demonstrate this from the way they engage with students in the delivery of the modules (for example, by paperless delivery currently being cascaded through the undergraduate programmes, switching off lights and electronic equipment at the end of the lecture). These messages are emphasized at staff and discipline groups’ meetings. Moreover, the school publishes news items that speak of staff involvement in the community as a way of encouraging more engagement with the issues of ethics, responsibility and sustainability. Over 30% of the student body comes from outside the United Kingdom, and in respect of programme sustainability we have managed to move away from a very strong reliance on one market (China), to a more diverse student body (a change from 17% of the total student body being from China in 2013/14 to 10% currently). This is a direct result of a focus on our marketing activities. The School’s values and ethos clearly outline the importance of responsibility. Indeed ethics, responsibility and sustainability are reflected in our mission, vision, aims. This is achieved in part by providing world-class research and education within an environment that fosters a collegial community characterised by inclusivity, equality of opportunity, the valuing of diversity, mutual trust, and respect. Through the Centre for Academic Practice, all staff members are encouraged to attend “respecting diversity” training to engender an atmosphere that recognises and respects diversity and promotes equal opportunities within the school and the university at large. 9
From an operational perspective, the energy performance operating rating of the School’s building on campus was driven down from 85 in 2009 to 42 in 2014 (compared with a typical benchmark rating of 100 for this kind of building) and is now in the second most energy efficient band. The school is proactive in its recycling efforts and uses 100% recycled paper for all of its everyday use. In this regard, there are appropriate bins for recycling on the three levels of the school building. Moreover, staff members are encouraged to print messages from emails sent within the school only if it is necessary to do so. SBE Principles for Responsible Management Education Web Page here. 1.3. AN OVERVIEW OF LOUGHBOROUGH UNIVERSITY’S SUSTAINABILITY STRATEGY From the University Sustainability Strategy 2015-2020: For the purposes of implementing its Building Excellence Strategy, the University defines Sustainability as: Action by the University, and its staff and students that considers environmental impact from a social, economic and environmental perspective following the principles of inclusivity, integrity, stewardship and transparency, “embedding sustainability into all our activities, operations and processes”. The University defines Corporate Social Responsibility as: Action by the University, and its staff and students, to maximise the positive and minimise the negative impacts of their actions and activities in line with the principle of “good citizenship”. Sustainability is strategically important to the University because: It is the right thing to do, reflecting our mission and values; It builds on the work of our research; and that there is a sound business case based on the contribution sustainability makes to achieving institutional strategic goals which include legal compliance, aspiring to best practice and financial efficiencies. Sustainability is also of growing importance to a range of important stakeholders including: ✓ Prospective students (Campus environment, health & wellbeing, ethical practice); ✓ Prospective staff (Health & wellbeing, ethical practice); ✓ Current students (student experience, belonging and community); ✓ Current staff (retention, added value, engagement, funding and grants); ✓ Organisations and businesses (Award winning, good practice, compliant ISO 14001. A list of further accreditations and awards is provided in Chapter 3). Further references are made to the University’s Sustainability Strategy in section 2.2, below. 10
CHAPTER 2: AN OVERVIEW OF PRACTICAL ACTIONS An assessment of progress made in the past reporting period. Principle 1 We will develop the capabilities of students to be future generators of sustainable value for business and society at large and to work for an inclusive and sustainable global economy. Principle 2 We will incorporate into our academic activities and curricula the values of global social responsibility as portrayed in international initiatives such as the United Nations Global Compact. Principle 3 We will create educational frameworks, materials, processes and environments that enable effective learning experiences for responsible leadership. 2.1. PRACTICAL ACTIONS: THE SCHOOL OF BUSINESS AND ECONOMICS 2.1.1. Ethics, Sustainability and Social Responsibility in Learning and Teaching The School is committed to emphasising the importance of corporate social responsibility and ethics across the courses it offers, and keen to reflect the values espoused. The matter is constantly discussed at School and at Learning and Teaching Committee meetings and the philosophy is that the value set of ethics, responsibility and sustainability should not be reflected in a single module, but that many different modules should emphasise social responsibility and ethics wherever possible. In Spring 2018 the School has conducted a review of all programmes and modules to audit content related to Ethics and CSR. The aims were to recognise aspects of best practice, and to identify where further development was needed. In the light of the recent financial crisis and corporate scandals, the school recognised that it is essential for management education students to understand the symbiotic relationship between business and society, especially 11
in terms of the moral dimensions of power placed in the hands of owners and managers. The overall aspiration is that graduates leave the school fully equipped with the knowledge and skills to act responsibly in their chosen careers. The school has taken steps to address this need through a number of modules. For example, International Human Resource Management provides an understanding of fairness in selection and promotion procedures. In the two core Strategic Management modules for Business students, Ian Hodgkinson provides students with an understanding of personal consequences of a firm’s relocation, downsizing, and there is a specific lecture titled ‘Business Ethics and CSR’; the topic is positioned relative to competitive advantage. Corporate Finance and Financial Management have sections on fiduciary responsibilities and Information Management provides knowledge of censorship and privacy. In the Analysing Careers option, students are taught about the need to get a signed consent Cathryn Hart, form from their participants and explanations are given Senior Lecturer in Retailing and about being governed by the British Psychological Society Operations Management ethical guidelines. In the core Retailing modules Cathy Hart teaches Health and Safety legislation. The case study workshops incorporate Managing a crisis event, Logistics and the Environment and a specific Workshop on Managing Risks in Retailing. Maxine Clarke teaches Corporate Governance and Ethics/CSR, on Organisations in the International Context (SBE core module for all first years) and The Contemporary Business Environment (optional service module for second years). Angelika Zimmermann teaches on corporate responsibility in Strategic Management at the MSc level, as does Andrew Rothwell in the module Strategic Human Resource Management, also at Master’s level. Two modules/units by the titles International Corporate Governance and Firms and Corporate Governance are taught in the final year. The former addresses issues of corporate governance, including the board’s ethical leadership and responsibility, within an international context, while the latter focuses on the UK market with emphasis on the role of accounting and auditing on corporate decisions. These modules offer students an opportunity to learn about ethical leadership. While most students will not proceed to leadership positions immediately upon graduation, they still must develop a basic understanding of ethical leadership, board responsibility and board-level decisions that have an impact on the triple bottom line (social, economic and environment). The MSc Corporate Finance includes the module ‘Corporate Governance and Responsibility’, which aims to explore different mechanisms of governance and topical issues relating to ownership, control, executive compensation and accountability. 12
At Under Graduate (UG) level, final year students can take the module ‘Business Ethics’, which has as its aims: to develop an understanding of the role of moral and political philosophy as applied to the responsibilities of business in the wider society, to strengthen awareness of the ethical aspects of prior study in Management, to explore ethical questions encountered on work placement or other work experience. 2.1.2. Ethics, Sustainability and social responsibility in Research Principle 5 Research: We will engage in conceptual and empirical research that advances our understanding about the role, dynamics, and impact of corporations in the creation of sustainable social, environmental and economic value. Principle 6 Dialogue: Highlights of prominent or impactful events (e.g. forums, workshops, roundtables, conferences), including an assessment of their impact. As a research-led school our Research Centres and Research Interest Groups are a significant focus of our activity with numerous research projects focusing on sustainability and responsible leadership. The School follows the codes of practice on research and teaching recommended by the University’s Committee on Ethics. Our Research Centres are key components of the School’s research agenda and aim to be instrumental in shaping policy and practice across both the public and private sector. The work of Dr Alok Choudhary from the Logistics and Transportation Analysis Research Interest Group (RIG) is a notable example, as he has lead two multidisciplinary and international projects funded by the EU and the British Council in the area of sustainable and resilient supply chains. Alok has also been the recipient of one of the School’s ‘Seed Corn’ awards (in collaboration with the Carbon Trust and Copenhagen Business School), investigating ‘Industry- Academia partnership for learning and research in responsible and sustainable supply chain management’. The Centre’s forthcoming event, 'Knowledge Management from the Front Line', is the latest Dr Alok Choudhary, in the Sustainable Knowledge Management series, Reader in Supply Chain featuring a senior speaker from the National Health Management Service. In the Centre for Productivity and Performance, 13
Professors Alberto Franco and Gilberto Montibeller won the School’s Impact on Research award for their research into managing bio-security threats in May 2017. In the Centre for Professional Work and Society (CPWS), the work of Dr Iain Coyne on bullying and cyberbullying is internationally recognised, with other research on ethical practices and sustainability including contributions by Dr Eva Selenko (precarious employment), Professor John Arnold and Dr Stanimera Taneva (thriving at work in late career), Dr Chloe Vitry's work on zero-carbon homes, and Dr Andrew Rothwell's research on employability and the sustainability of work. (Pictured on the bottom left) Iain Coyne, The CPWS also hosts events related to Programme Director, Work Psychology and ethical aspects of work, such as the Business Psychology MSc programmes screening of the film 'I Daniel Blake', and a masterclass by the former HR Director of Save the Children on Work-Life Balance. The Centre for Service Management (CSM) again features some notable examples of sustainability research, such as Dr Lili Yang's work on water resource management and evacuation modelling. One of the significant ‘impact’ achievements of the CSM is activity related to the ‘New Services Operating Model’ community of practice, which involves designing processes to efficiently deliver products and services based around seven elements, the seventh of which relates to ‘strategy governance and leadership’. CSM events have included ‘International Service Innovation in Emerging Markets (January 2017), and a Transformative Service Research Symposium (June 2017) on the ‘Wellbeing of Individuals, Families and Ecosystems’. The Research Interest Groups (RIGs) in the School of Business and Economics are clusters of faculty, researchers and PhD students working on a common research theme. These groups evolve over time and represent emerging areas of research strength in the School. Current and recent projects that have a strong orientation towards ethics and sustainability include Dr Lili Yang’s work in the Emergency Management RIG on disaster recovery, Dr. Huw Edwards’ research on the complex relationship between multinational corporations and SME’s (Firms in the Global Economy RIG), and Professor M.N. Ravishankar’s investigation of ‘impact sourcing’ (socially responsible outsourcing) in the Global Sourcing RIG. This RIG is also the base for to the another of our PRME ‘Seedcorn’ grants led by Ian Herbert, who is investigating ‘Earn to Learn’ as a source of sustainable employability development. This work is being undertaken in collaboration with Salford University, Universiti Kebangsaan Malaysia, and Grovelands, a recruitment consultancy. This work evolved from Ian’s previously reported research on outsourcing, which culminated in findings which pointed towards concerns about sustainability in the industry. 14
The Knowledge Management RIG, linked to the CIM, has undertaken work in relation to sustainability in Knowledge Management (KM), and KM in the energy sector, with a research event in June 2016 on the latter. Previously the group have focused on KM in the Voluntary Sector. The Money and Developing Economies RIG has a range of relevant, current projects, notably ‘Determinants of African financial under-development’, and ‘Financial repression in newly liberalising countries’. The Town Centre RIG continues its’ previously reported research towards new research evidence that will help users as well as academics understand the different drivers of current and future town centre behaviour. The Visual Decision Processes RIG (VDP-RIG) is the base for an innovative project involving people who are social service users, focusing on developing a methodology to engage with hard-to-reach people. As one might expect, there is a considerable focus on the financial aspects of business, these being represented by Research Interest Groups for Management Accounting, and Money & Developing Economies. Professor Noel O’Sullivan’s work focuses on the role of auditing in firms. Dr Suzana Grubnic’s research interests are in the areas of sustainability accounting and performance management in the public and private sectors. She has co-edited an issue of Accounting, Auditing and Accountability Journal on Climate Change and will in the future co-edit a themed issue on sustainability for Public Money and Management (with Professor Ian Thomson). Professor Alistair Milne is a past president of the International Banking, Economics and Finance Association (IBEFA), www.ibefa.org, which brings together researchers from central banks and universities from around the world working on issues of banking and financial regulation. He Dr Suzana Gubric, Senior Lecturer in Management is also an editor of the Journal of Banking Regulation and Accounting of the Journal of Financial Market Infrastructures. Petros Vourvachis’ research focuses on the reporting and measurement aspects of corporate social responsibility (CSR) information and how this can be embedded into reporting templates. Many of our research students have topics related to ethics, sustainability and social responsibility. An excellent example of innovative research on ethics, and of collaboration between our research centres, can be found in the recently completed PhD project of Abrar Al-Enzi, which was jointly supervised by Dr Louise Cooke (CIM) and Dr Andrew Rothwell (CPWS). Ms. Al-Enzi’s research investigated the use (and misuse) of ‘Wasta’ (broadly speaking, connections and reciprocal favours) in the context of Kuwaiti business and public life and represented a highly innovative perspective on an embedded aspect of Middle Eastern culture. Other notable PhD projects within the School that have an ethics and sustainability focus include Ghosia Ahmed (‘Knowledge Security’), Alfred Ignatius Ajayi (Cloud computing and emergency management), Adedoyin Babajide (Conflict and economic growth in developing countries using Nigeria as a case study), Dimitrios Bolovinos (organisational responses to the Greek banking crisis), Alqaas Chaudhry (macroeconomic policy in developing 15
countries), Xuan Hai Dinh (Fiscal sustainability and economic growth), Kayode Ejodame (best practices through ERP), Hannah Evans (well-being and work life boundary), Hilda A. Mwangakala (viability of e-health systems to improve rural population’s healthcare seeking behaviour), Syed Muhammad Taqi Zaidi (board members and corporate governance). 2.1.3. Partnerships with Business Principle 5 Partnership: We will interact with managers of business corporations to extend our knowledge of their challenges in meeting social and environmental responsibilities and to explore jointly effective approaches to meeting these challenges. Principle 6 Dialogue: Highlights of prominent or impactful events (e.g. forums, workshops, roundtables, conferences), including an assessment of their impact. Our research is far more than academic activity, and has a real and lasting impact on business, the community and society. In addition to activities within the Research Centres described above, the Research Interest Groups that have a direct impact on ethics, responsibility and sustainability include the Corporate Governance Research Interest Group which explores issues of board leadership and the impact of governance failure on employees, investors and the state. Current research from the group has examined the inclusion of female directors on the board of directors, and their effect on corporate decisions and performance. Moreover, the research carried out by various members of the faculty is published in outlets that reach the wider community in academia, practice and policy circles. Such work is also disseminated in seminars and conferences around the world, thus contributing to the scholarly and practice debate on sustainability. One notable impact case is the work of Dr Antuela Tako whose work on ‘Participative Simulation Modelling’ (PartiSim) has enabled decision making towards a more efficient use of resources in the UK Healthcare sector. Dr Tako has also undertaken Antuela Anthi Tako, Reader in Operational Research work in relation to Care in the Community for Leicestershire County Council. 16
A further example of our strategic external stakeholder engagement is our connection with a number of professional accreditation bodies who lend approval to our courses. For example, the School is pleased to be approved by the Chartered Institute of Personnel and Development for the delivery of CIPD-approved level 7 awards via an MSc in Human Resource Management and an MSc in Employment Relations and Human Resource Management. We are extending our involvement with the practitioner community, including hosting a number of CPD events and masterclasses. For example, the HRM programme team, with the Centre for Professional Work and Society hosted a presentation by Infinite Perspective Consulting, who specialise in supporting businesses through ethical challenges. In this session the consultancy team, comprising specialists formerly from Rolls-Royce and Ford, shared insights and learning from several high-profile business ethics cases, including matters that have been the subject of investigation by the Serious Fraud Office and the UK Equality & Human Rights Commission. The consultancy has played a leadership role in helping different organisations develop best-practice responses to these situations. 2.1.4. The Dean’s Award for Corporate Social Responsibility The School of Business and Economics has recently instituted the Dean’s Award for Corporate Social Responsibility. This recognises any UG or PG student or graduate who has demonstrated exceptional achievement in relation to one or more of the followings: community impact, corporate social responsibility (CSR), volunteering, environmental and ethical best practice. The criteria are that students will have demonstrated exceptional commitment to CSR, either as art of their studies or outside of their degree studies which has resulted in notable and made an impact or good practice. Graduates and students who have studied at the School of Business and Economics are eligible for nomination. Nominations have been considered by a panel, and applications will normally be invited during the Autumn term. The panel convenes in January, and the Award will be made at the annual Prize-Giving event in the Spring. The value of the award is at the discretion of the School. 17
Picture above: Recipient of the Dean’s Award for Corporate Social Responsibility, Tek Simkhada pictured here in Nepal. The 2018 Dean’s Award was given to Tek Simkhada. Tek graduated in 2017 and has been involved with raising money for and working directly with various agencies in Nepal to help them following the earthquake of 2015. He is of Nepalese origin but had not been to Nepal before 2015. He decided to do his placement year there and secured an unpaid marketing role in a trekking and travel agent in Kathmandu. The country was then devastated by a huge earthquake. His placement was still viable, but he spent the next 2-3 months in Loughborough raising money to fund some reconstruction projects while he was over there on placement. Tek set up the ‘Loughborough for Nepal’ facebook group and raised nearly £6,500 to take to Nepal. He set up a blog post letting people know how he was spending the money and what projects he was involved in. He also had a successful placement where he helped set the company back on their feet and restored some of the essential operations and processes to enable tourists to return to Everest expeditions. He continued to work and raise money for the organisations and schools he worked with when he was back in Loughborough for his final year. He also travelled back to Nepal last year to continue supporting the work that he started on his placement year. (nominated by Jo Higham, SBE Placements). 2.1.5. Responsible Management Seed-Corn Funding As a strategic stimulus for research, enterprise and curriculum development in relation to ethics and sustainability, the School of Business and Economics has instituted an annual round of ‘Seed-corn Funding’. Responsible Management Seed-corn Grants support the School’s Responsible Management strategy by stimulating research and teaching collaborations in relation to business ethics, sustainability, and responsible management practices. They can be used to develop pedagogic practice, stimulate new curriculum 18
initiatives, encourage sustainability in the management of the School, develop external connections, or develop research. They can be used to build on existing practice, develop on existing links or to initiate new areas of work. Seed-corn Grants are now in their second successful year of operation, and represent excellent practice in industry-academic partnerships, research and curriculum development. YEAR 1 PROJECTS Dr Alok Choudhary is a Reader in Supply Chain Management: His project, ‘Industry- Academia Partnership for Learning and Research in Responsible and Sustainable Supply Chain Management’ was undertaken with the collaboration of The Carbon Trust, and Copenhagen Business School, Denmark. The seed-corn funding aimed to initiate further grant-funding bids, to develop research student capacity, to promote dissemination through workshops, to engage a network of companies, to develop learning materials such as case studies, and academic publication. Dissemination was undertaken in September 2017 through the Supply Chain Sustainability 2nd Annual Conference at Loughborough University, London Campus. The event brought together 65 experts from more than 50 companies including Carbon Trust, LEGO, M&S, Telefonica, Willmott Dixon, CDT, GSK to discuss and share ethical, responsible and sustainability practices from across the industry. This event helped to significantly improve SBE’s visibility for ethical, responsible and sustainability related research among a diverse group of industrial experts. In addition, the team developed two video cases of leading companies (Willmott Dixon & Telefonica) for ethical, responsible and sustainable practices for SBE teaching. Furthermore, it supported international collaboration with Prof. Julian Hsuan (Copenhagen Business School) in the areas of Sustainability related research. Ian Herbert is a Senior Lecturer in Accounting and Financial Management. His project Research and development of a work-based learning (WBL) framework that will establish stronger links between academic theory and work practice - involved collaboration with the University’s Careers and Employability service, Grovelands Ltd., and a stakeholder group including business leaders, senior civil servants, and student representatives. This project aimed to develop an innovative way of learning, whereby students gain practical workplace skills at the same time as they are studying, through the development of business processing centres (BPC’s) co-located with University campuses. The principal activity during the operation of the project was a number of workshops, where the various stakeholders contributed to knowledge creation, including the use of the ‘World Ian Herbert, Café’ format. Final dissemination was through a series of Senior Lecturer in Accounting conference presentations. Key findings included that and Financial Management Graduates with high levels of social capital (e.g. from family role models) will have an advantage in adapting to 19
organisational contexts, as will those who have undertaken substantive, relevant and paid work experience alongside conceptual studies. Evidence was submitted to Select Committee on Higher Education Funding (UK Govt.). This was accepted as evidence for the call: ‘Is the current structure of post-school education and training, and the way it is financed, appropriate for the modern British economy?’ September 2017.See Ref. HFV0056 here. A ‘white paper’ report can be found here. Although a business partner for further development of the project has yet to be identified, there is extensive support for the EtoL concept, at national level from both government departments and business leaders. YEAR 2 PROJECTS The second year of Seed-corn funding saw the approval within the School of two very different projects, both rather more related to curriculum development and student engagement. Dr Rahul Kumar is a Lecturer in Entrepreneurship and Innovation. His project was undertaken with the collaboration of the Department of Computer Science and the Loughborough University Student Enterprise Initiative. The project, entitled: ‘From Values to Ventures: Dr Rahul Kumar, Inspiring sustainability by enabling students Lecturer in Entrepreneurship and Innovation to translate their learning into open source apps, business models, solutions that tackle grand challenges outlined in UN Sustainable Development Goals’, looks beyond the PRME principles to the SDG’s and is therefore consistent with the future aims of the School in extending the scope of activity relation to ethics sustainability and social responsibility. Specifically, the project aims to develop an ‘App’ to help students across the University engage with the SDG’s, to create on-line learning materials to help embed the SDG’s in the curriculum, to support workshops involving students, industry experts, practitioners and researchers. Anticipated outcomes include a portfolio of sustainability-enhancing apps, video narratives of student and collaborators’ experiences, and the development of interdisciplinary learning. Future activity towards sustainability of this work may also involve a collaborative funding bid. Dr David Roberts is a Senior Lecturer in International Relations. His project, ‘The Responsibility to Engage: David Roberts, Senior Lecturer in International researching the impact of visual learning strategies Relations for dyslexic students of Management Education ‘, has a strong focus on teaching. It is pedagogical inquiry 20
into engaging and including dyslexic students in management education strategies. The project aims to develop existing knowledge and practice relating to neuro-standard students in Management Education and many other disciplines regarding the benefit they derive from the introduction of multimedia lecture modalities. This project intends to establish the efficacy of image use in large group lectures for dyslexic students of Management Education in terms of increasing their engagement with academic content. The funding aims to support research into dyslexic students’ learning and teaching needs and will ultimately lead to both academic publications and research-informed curriculum development. We anticipate that Responsible Management Seed-corn Funding will be a regular and sustainable part of the School activity relating to ethics, sustainability and social responsibility. 2.1.6. The role of the School in Community Outreach and Public Service Principle 3 Method: We will create educational frameworks, materials, processes and environments that enable effective learning experiences for responsible leadership. Principle 6 Dialogue: We will facilitate and support dialogue and debate among educators, students, business, government, consumers, media, civil society organisations and other interested groups and stakeholders on critical issues related to global social responsibility and sustainability. In addition to research the School also supports more direct interventions. In August 2014, the School part-funded the Summer Residential Camp for the ‘LYOS Programme’. The Leicester Riders Basketball Club in association with Leicester City Youth Offending Service (LYOS) and SBE piloted a summer residential camp for young offenders within the Leicester City and Leicestershire County areas. This pilot residential camp utilised the Leicester Rider’s boarding facility known as ‘Field House’. The camp provided a variety of activities to engage the interests of young offenders alongside short educational sessions including; knife crime, sex education, substance misuse and anti- social behaviour. SBE became involved in this as our interests lie in building the knowledge and understanding of social enterprise amongst a group of young people from a disadvantaged demographic. Integral to the mission of the School is the delivery of value to society both locally and globally. One element of that relates to the active engagement of the School with the regional non- 21
profit sector to support the locality within which the School is based and of which the University forms an important part. To date such engagement has been driven either by LSU led student initiatives or the voluntary activities of individual members of staff. Clearly these are important forms of engagement and the School is committed to supporting such initiatives. However, it is equally clear that to fulfil its commitment to delivering value to society it is necessary to take a more proactive approach to engagement. Thus, in summer 2014, SBE partnered with Action Homeless, a charity/ social enterprise based in Leicester (http://actionhomeless.org.uk/). This partnership thus became the focal point of much activity within the school to support delivering value. Maxine Clarke, Director of International Programme, helps collect donated food and household items to be sent back to the Action Homeless offices. Since September 2014 a range of activities have taken place in SBE for and/or with Action Homeless to support the partnership. These include: ✓ In March 2016 SBE hosted an evening seminar on Social Enterprises to mark our partnership with Action Homeless: approximately 60 individuals and organisations from the Leicestershire charity / social enterprise sector attended; ✓ Staff from AH have participated in the Institute of Directors programmes in the School, including the CEO; ✓ Mark Grant (CEO) has acted as guest speaker on lectures (for example, in the undergraduate ‘Small Business and Entrepreneurship’ module); ✓ In the run-up to Christmas, SBE holds a collection for toys/games/clothes/food to contribute to Christmas parcels for people using AH and also held a collection for selection boxes for children affected by homelessness; ✓ Regular monetary donations have been made to AH through the VIP tickets available for Leicester Riders games / Nottingham Panthers games; 22
✓ As part of the ESSAM programme groups of MBA students have undertaken a number of projects on behalf of AH. These have included a short term social enterprise project with AH in the area of “Developing a distribution supply chain for surplus food from supermarkets and other suppliers”, which provided useful recommendations for AH. Another example in summer 2017 was the investigation into rental v buying property for AH; ✓ In September 2016 staff from SBE took part in a volunteer day, helping to renovate one of the Action Homeless refuge properties. We are also investigating ways that our student body can become involved in this initiative and have consulted with the Student Council. We see this relationship as developing and expanding in the future, both with Action Homeless and with other charities in the local area. As part of its partnership with Nottingham Panthers and Blue Bell Hill Academy the School of Business and Economics has supported a long-term Community Schools Programme at The National Ice Centre. Five sessions were scheduled each season involving over 300 primary school children from five schools visiting on each occasion to watch training and then skate with the players. The children joined the Panthers squad at their training sessions and had classroom activities which involved finding out more about being healthy, looking after each other, behaving and working as a team. Schools from Nottinghamshire who have participated in the programme include Blue Bell Hill Academy, Arnold Hill, Sycamore Academy, Carlton Digby, Arno Vale, Oakfield School and Brocklewood. The Dan Spang, Nottingham Panthers, support from the School of Business and Loughborough School of Business and Economics Economics in 2017 and 2018 enabled 15 MBA Graduate 2017 schools to participate in the project. There are a number of examples of staff volunteering. In a recent survey around 15% of all SBE staff reported some voluntary activity, not related to their subject area. A substantial proportion of this was in local education, such as Schools or pre-schools and also in organisations such as Guiding or Scouts. There was also activity in fundraising and charities, both nationally and locally. Colleagues have taken on the role of Hall Wardens, and many are involved in their local community and church organisations, servicing the local communities in various ways at a personal level. At the local level, the School believes very strongly that it 23
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