Retail News - Sainsbury's /Asda Answers to ten burning questions - Knight Frank
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Retail News FOODSTORES: PA R A D I S E R E G A I N E D ? ISSUE 8 Sainsbury's /Asda Answers to ten burning questions On the Rebound Quantifying and qualifying grocery market recovery The Investment Case Why buy UK foodstore real estate?
Key Introduction Takeaways N THE PROPOSED SAINSBURY’S/ASDA MERGER HAS REFOCUSSED ever a dull moment. Welcome to our latest publication, THE SPOTLIGHT ON WHAT IS STILL ONE OF THE MOST ROBUST which focusses on the fast-moving and ever-changing SEGMENTS OF THE UK PROPERTY INDUSTRY. supermarket sector. The proposed merger between Sainsbury’s and Asda has returned the grocery market to the spotlight and foodstore investments THE RECOVERY STORY IN THE UK GROCERY MARKET IS BOTH generally are back on the menu for an increasing number of funds. A STRONG AND A SUSTAINABLE ONE. UNDERLYING MARKET The enduring resilience of the Big Four has been clearly demonstrated GROWTH AND EFFECTIVE SELF-HELP FROM THE BIG FOUR ARE over the last three years – each has achieved a remarkable turnaround, which has proved beyond a number of non-food retailers. Investing in UNDERPINNING THIS RECOVERY. prices and customer service, getting the right products on the shelf, refurbishing stores and providing a joined up multi-channel purchasing WIDER STRUCTURAL CHANGE IS STILL PLAYING OUT. THE MARCH platform has paid dividends. OF THE DISCOUNTERS CONTINUES APACE, BUT NEW DEVELOPMENT We explore how the retailers have pulled off this recovery, assess where the discounters fit in now and going forward and examine ACTIVITY AMONGST THE BIG FOUR REMAINS MUTED. how the sector could evolve, particularly if the Tesco/Booker and Sainsbury’s/Asda deals come to pass. This is a huge and complex ‘BIG BOX’ SUPERMARKETS AND SUPERSTORES REMAIN THE market, seemingly with more winners than losers at the moment. DOMINANT CHANNEL IN THE UK GROCERY MARKET. DESPITE Margins and therefore rental values may be lower, but the security the assets provide has been reconfirmed and investors are now ONGOING CHALLENGES, THEY ACCOUNT FOR THE LION’S SHARE taking advantage. OF INDUSTRY PROFITS. At Knight Frank we have expertise covering all aspects of this sector from acquisition/development, funding, investment, valuation, STORE CLOSURES WILL BE MINIMAL GOING FORWARD – EVEN ANY professional and research. We would be delighted to discuss any issues with you. DISPOSALS STIPULATED BY THE CMA IN ITS LIKELY INVESTIGATION OF THE SAINBURY’S/ASDA DEAL WILL NOT RESULT IN WIDESPREAD FALL-OUT. THE C-STORE MARKET IS LIKEWISE POISED FOR CONSIDERABLE SHAKE-UP IN THE WAKE OF TESCO’S MERGER WITH BOOKER – CONSOLIDATION BRINGING HEIGHTENED COMPETITION AND A DEGREE OF CHURN. THE FOODSTORE INVESTMENT CASE REMAINS A COMPELLING ONE – LONG LEASES, HIGH INCOME RETURN (5.1% P.A.) TO STRONG COVENANTS. VERY FEW CLOSURES AND HIGH PROBABILITY OF LEASE RENEWALS. DOMINIC WALTON RICHARD PETYT PARTNER – FOODSTORE INVESTMENT PARTNER – FOODSTORE AGENCY IMPROVING INVESTOR SENTIMENT HAS YET TO FULLY FILTER +44 20 7861 1591 +44 20 7861 5374 THROUGH TO PRICING AND FOODSTORES OFFER BETTER VALUE dominic.walton@knightfrank.com richard.petyt@knightfrank.com THAN OTHER PROPERTY ASSETS. -1- R E TA I L N E W S
Foodstore Dashboard SAINSBURY'S/ASDA CHANGING CHANNELS £54BN 31.4% 2,800 £14.2BN 42% 55% 80%+ 1,500 +17.7% 8,114 COMBINED ANNUAL COMBINED SHARE OF TOTAL NO. OF COMBINED MARKET WALMART’S HOLDING PROPORTION OF PROPORTION OF TOTAL STORE NETWORK FORECAST GROWTH ESTIMATED NO. OF SALES OF SAINSBURY’S UK GROCERY MARKET SAINSBURY’S, ASDA CAPS. OF SAINSBURY’S IN COMBINED GROUP’S GROCERY SALES GROCERY PROFITS TARGETED BY ALDI, VS. IN C-STORE SPEND C-STORES A COMBINED AND ASDA OF SAINSBURY’S AND ARGOS STORES AND ASDA SHARE CAPITAL GENERATED THROUGH GENERATED THROUGH CA. 750 CURRENTLY 2017-2022 TESCO/BOOKER WILL AND ASDA ‘BIG BOXES’ ‘BIG BOXES’ OPERATE ON THE REBOUND THE INVESTMENT CASE £158BN +2.6% +2.5% 43 70.4% £1,031M +5.1% 15-20YRS 4.25% -25BPS VALUE OF UK GROCERY GROWTH IN GROCERY /+0.1% TOTAL STORE CLOSURES BY TESCO BIG FOUR’S COLLECTIVE SHARE OF THE UK FOODSTORE FORECAST ANNUAL TYPICAL LEASE INVESTMENT YIELDS MINIMUM MARKET IN 2017 SPEND IN 2017 INVESTMENT VOLUMES FOODSTORE INCOME LENGTHS OF MANY FOR FOODSTORES DISCOUNT OF PRIME 2012–17 (CA. 1% OF ITS GROCERY MARKET IN 2017 ACROSS RETURNS OVER NEXT ALDI AND LIDL STORES SUBJECT TO ANNUAL FOODSTORES TO PRIME INFLATION/VOLUME ESTATE) 46 DEALS 5 YEARS RPI INCREASES DISTRIBUTION SHEDS GROWTH IN 2017 SOURCES: ONS, KANTAR, IGD, PROPERTY DATA, IPD, REAL ESTATE FORECASTING, RETAIL WEEK, KNIGHT FRANK.
Key Points OPPORTUNISTIC AND DEFENSIVE – TRIGGERED BY WALMART WANTING TO EXIT THE UK AND CMA SETTING A PRECEDENT WITH THE TESCO/BOOKER DEAL. LESS ABOUT SCALE AND COST-CUTTING, MORE ABOUT LEADING RECOVERY IN FOOD AT ASDA AND LEVERAGING NON-FOOD BUSINESS. TESCO IS LIKELY TO RETAIN MARKET LEADERSHIP IN FOOD Sainsbury’s and Asda: REGARDLESS, BUT A COMBINED SAINSBURY'S/ASDA/ARGOS COULD BE THE UK MARKET LEADER IN NON-FOOD. BOTH BRANDS RETAINED – VERY LITTLE DIFFERENCE FOR 'MAN ON THE STREET' TO SEE INITIALLY, OTHER THAN ARGOS IMPLANTS IN ASDA STORES. happily ever after? CMA WILL DEFINITELY INTERVENE, BUT UNLIKELY TO BLOCK THE W O R D S : S T E P H E N S P R I N G H A M – H E A D O F R E TA I L R E S E A R C H DEAL OUTRIGHT OR GIVE IT THE GREEN LIGHT WITHOUT A NUMBER OF CONDITIONS. The announcement of Sainsbury’s proposed merger with Asda in April COMBINED GROUP UNLIKELY TO CLOSE MANY FOODSTORES came as a bolt from the blue, with huge potential ramifications across VOLUNTARILY, BUT THE CMA LIKELY TO STIPULATE DIVESTMENTS IN CERTAIN AREAS. the UK foodstore market. Our answers to ten killer questions on the proposed deal. INTEGRATION OF THE TWO BUSINESSES CARRIES HUGE DOWNSIDE RISKS – INDIGESTION, EXCESSIVE DIVERSION OF MANAGEMENT RESOURCES AND EXECUTION CHALLENGES. QQ How did the proposed deal come about? US business has been quietly looking to offload its UK AA Unlikely sources – Walmart and the CMA. Two separate division for a number of years. The fact that it is writing factors paved the way for the proposed merger (or ‘com- off ca. $2 billion on the back of the merger underlines its bination’ as it is being termed): deep-seated desire to end a 20 year association with the UK foodstore market. 1. Walmart’s desire to exit the UK market Sainsbury’s interest in Asda is therefore both oppor- tunistic and defensive – they would not want Asda falling 2. The Competition and Markets Authority’s (CMA’s) into the arms of a competitor. Ordinarily, competition con- treatment of the merger of Tesco with Booker. cerns would have deterred any potential consolidation within the Big Four and the prospect of ‘Four becoming Asda is Walmart’s largest international business. Three’ seemed inconceivable – until recently. Although a However, it has underperformed for a number of years different deal altogether, the merger between Tesco and and attempts to continually shore up the bottom line Booker was surprisingly given unconditional approval by have affected wider investment in the business. Despite the CMA. If Tesco/Booker received the green light, why arguably being Walmart’s best international business, not Sainsbury’s/Asda too? That is effectively the gauntlet Asda has become something of a ‘problem child’ and the that is being laid down to the CMA. -5- R E TA I L N E W S
QQ What are the terms of the deal? QQ Is the deal all about scale and market share? AA Fairly straightforward, on paper. The terms of the merger AA Not necessarily. Larger businesses obviously enjoy are ‘friendly’ – this is not a hostile takeover. The plan greater economies of scale, particularly in the power they is to retain the two brands and run them as comple- hold with suppliers. But it's worth stressing that neither mentary businesses with little front-end crossover Sainsbury's or Asda are exactly minnows in isolation, so (Argos implants in Asda stores notwithstanding). Both it's difficult to imagine them securing substantially better head offices will be retained, with Sainsbury’s CEO Mike buying deals in unison. In the case of Asda it would actu- Coupe being CEO of the Combined Group and Asda’s ally be downscaling its buying muscle, if, as we are to pre- CEO Roger Burnley (formerly of Sainsbury’s) continuing sume, it is extricating itself longer term from Walmart's to run the Asda brand from Leeds. largest-in-class sourcing capabilities. Walmart will hold 42% of the Combined Group’s issued If there is one lesson that the UK grocers have learnt share capital, although it will hold no more than 29.9% from the trials and tribulations of recent years, it is that of total voting rights. Reading between the lines, the US the relationship with their suppliers needs to change. giant will have very limited involvement in the day-to-day The Big Four have increasingly come to understand running and strategic direction the value of closer working relation- of the Combined Group. Its ships, rather than treating suppli- ongoing involvement is largely "Ordinarily, competition ers as mere objects of negotiation. notional and it will probably sell its stake at an appropriate concerns would have Tesco, in particular, has partially built its recovery on forging closer juncture in the future. A merger on this scale deterred any potential supplier relations rather than play- ing hard ball, as it did so often in the has predictably given rise to consolidation within past. Against this backdrop of grow- alarmist media headlines of ing collaboration, it seems unlikely widespread store closures, the Big Four and the that a merged Sainsbury’s/Asda will Sainsbury's/Asda deal through. As they are both largely Coupe himself has provided assurances to the same rationalisation and substantial job losses (under the guise of prospect of 'Four abuse its greater scale to merely beat up suppliers. single-branded businesses (Argos and the c-store businesses aside), it doesn't have the option of decree- effect. Despite cynical cries of “he would, wouldn’t he”, we believe this accurately reflects the combined group’s ‘cost-saving synergies’). Even becoming Three' To my mind, the positive rationales ing that certain fascias or divisions are excluded from strategic intention. The combined group would not close turning a blind eye to the cor- for the deal are far broader than the the deal. So, there are only two options: it opposes the many (if any) stores of its own volition. However, the CMA porate rhetoric/spin, this isn’t seemed inconceivable obvious areas of scale and pricing. deal outright or it undertakes a catchment-by-catch- may well stipulate otherwise. a merger in the classic corpo- rate sense and the ethos isn’t – until recently." On the one hand, it is about improv- ing Asda's core food offer. We have ment competition analysis and stipulates store dispos- als in areas where the merged business has an over- The likely CMA investigation will be undertaken on an asset by asset basis – each and every store will necessarily to ‘slash and burn’. long-argued that Asda's recovery needs to be food-led, dominant position. be analysed in the context of its local catchment. The These are two businesses that have drastically rational- Sainsbury's would be far better placed to drive this than I doubt the CMA will block the deal outright. If they exact parameters that the CMA will employ have yet to ised and streamlined their operational and head office Walmart. Secondly, it is about non-food. Asda has his- did, both companies would have serious comeback in be determined. But there are precedents. bases in recent years and there can be precious little fat torically been far stronger in this market, but Sainsbury's the form of the precedents set in the Tesco/Booker deal In reviewing the takeover of Safeway by Morrisons in left. There may be some central cost savings to be made (even excluding Argos) has made huge inroads in recent (could they even ask for a re-review?) The second option 2003, the Competition Commission (the CMA’s prede- and some de-duplication of roles, but these alone are not years. Throw Argos into the mix and you have a general seems far more likely, but is a hugely complicated and cessor) used the following metrics in its ‘Competition Test’: the main rationale for the deal. merchandise business (the largest non-food retailer in the long-drawn exercise. Have we been there before? Most UK, even?) with huge potential – with a downside risk that certainly, when Morrison's took over Safeway in the early • Focus solely on stores larger than 1,400 sq m QQ How will the deal affect the grocery landscape? achieving that potential is a massive corporate distraction. 2000s. But that was tangibly different in that both those (15,070 sq ft) – convenience stores were excluded AA Substantially. As the biggest deal to ever materialise in businesses were a lot smaller and the foodstore "space from the analysis. the UK grocery market, the knock-on effects would be QQ Will the deal be subject to investigation by the race" still had a long way to run. The competitive land- • Catchments defined by drivetime isochrones for huge. The Combined Group would operate a network of competition authorities? scape is vastly different now. each store – 10 minutes for stores in urban areas, more than 2,800 stores and achieve annual revenues of AA Categorically, yes. The CMA is very much the ‘elephant in Some of the parameters applied back then (e.g. 10/15 15 minutes for stores in ‘non-urban’ areas. ca. £50 billion. the room’ in the whole merger proposal. The CMA inad- minute drivetimes) may still be employed, but others will • Competitor set defined as Asda, Budgens, Booths, The media have made much – too much – of the fact vertently opened the door to this deal by its surprisingly need to be revisited and revised (e.g. number of com- Co op, Morrisons, Sainsbury’s, Somerfield, Tesco that the Combined Group would usurp Tesco’s long-held 'hands-off' approach to the Tesco/Booker merger and petitors within said drivetime, who those competitors and Waitrose – but not M&S, Aldi, Lidl or Iceland. position as the market leader in the UK grocery market. Sainsbury's clearly saw an opportunity to test the CMA's are (just Big Four or other players too?), cut-off store size • Undertake a ‘Fascia Test’ in every catchment to Notionally, this would appear to be true. The latest data resolve further. But it is absolutely inconceivable that the (15,000 sq ft again?). To throw in a further curve ball, it assess the number of competing fascias (see above) from Kantar (from April 2018) shows that Tesco has a CMA will not at least investigate a merger of this size is not beyond the realms of possibility that the CMA and whether this changes as a result of the merger. 27.6% share, while Sainsbury's and Asda have 15.8% and and significance. After all, this is an industry body that may launch a separate enquiry on the non-food side. • Broadly speaking, catchments with three or more 15.6% respectively. But there are two significant moving even saw fit to investigate something as innocuous as ‘competitor fascias’ were deemed to be ‘not a problem’ parts here; Tesco will gain share as it integrates Booker, Poundland’s takeover of 99p Stores. QQ Will there be store closures? while Sainsbury’s/Asda will lose some if it has to make And, if past experience is anything to go by (with AA Store divestments, but not store closures. There will Generally, only catchments where the ‘Fascia Test’ saw store divestments. In the final analysis, we would actually Morrison’s takeover of Safeway the best proxy), the inevitably be some store disposals, but given the num- the number of ‘competitor fascias’ reduced to one or expect Tesco to retain market leadership in food, albeit CMA investigation will be a very protracted process, ber of working parts and uncertainties around what two were store disposals enforced. by a fairly fine margin. possibly lasting as long as 18 months/two years before parameters will be set, it is impossible to predict the For the CMA's assessment of the Sainsbury’s/Asda port- The Sainsbury’s/Asda deal may spark further consol- a full ruling is reached. scale of these at this stage. Also important to stress folio, they may or may not employ a similar methodology, idation, as we will go on to address. But media sugges- is that store disposals are not the same as store clo- albeit with revised parameters. Overlapping Sainsbury’s/ tions that the move may trigger a "price war" are frankly QQ How will the CMA rule? sures – many of those outlets identified will simply pass Asda stores may not necessarily be at risk – particularly laughable – this is the very last thing that a merged AA A compromised, “middle ground” ruling. It is notori- ownership to other operators. if they have a strong competitor set. ‘Vulnerable’ stores Sainsbury's/Asda would look to achieve. And every other ously difficult to second-guess the CMA, but we can We maintain our view that there will be minimal food- are those in catchments which contain only an Asda and operator will likewise avoid at all costs. say with some certainty that they will not just wave the store closures as a result of the proposed merger. Mike a Sainsbury’s store, with limited external competition. ISSUE 7 -6- -7- R E TA I L N E W S
In the case of Safeway/Morrisons, Morrisons was gration appears to have been executed well. However, forced to divest 48 stores. Without knowing the CMA’s assimilating Asda will be a far greater challenge – if parameters, it is impossible to rule on Sainsbury’s/ Sainsbury’s had bitten off more than it could chew with Morrisons at this stage. For the stores Morrisons was Argos, Asda would lead to outright indigestion. forced to divest, the strict process (controlled by the Historic precedents do not augur well. Morrisons OFT) set out: struggled desperately to integrate Safeway and the merger destabilised performance for years, not • Purchaser to be approved by the OFT to maintain months. And Asda and Sainsbury’s are both far bigger as a foodstore and valued at open market value entities than Morrisons and Safeway, so the downside (with some competitive bidding) risks are potentially far greater. But Sainsbury’s is not • Can be forced to sell for grocery use with no Morrisons so it may not necessarily suffer the same minimum price if little interest fate, but nagging doubts remain nonetheless. • Can be forced to sell to alternative use • Can be forced to sell alternative store in same QQ How may the other foodstore operators react? catchment if no interest. AA Further deals? Unsurprisingly, the market is awash with speculation of further consolidation in the wake of the QQ Where are there question marks? Sainsbury’s/Asda proposal. Morrison’s is the subject AA Contrasting market positionings. A generation ago, most of a large proportion of this conjecture, principally would have called the proposed merger into question because it will be left adrift as by far the smallest of on the basis that there was limited fit between the two the Big Three. Other potential protagonists in any con- suitors, Sainsbury's effectively being far more upmar- solidation activity include the Co op, Iceland, Ocado ket than the more value-led Asda. The reality is that and possibly even Waitrose. the two are now both mass-market operators and that This speculation is being driven partly by historic the gap, while still there to some degree, is narrower corporate logic – any large deal will provoke similar now than it once was. You could even argue that their defensive action amongst other players. But this logic is areas of geographic strength underpinned by the premise that are actually complementary. scale is everything in business. As Both have evolved to become "Scale is still we have already discussed, scale significant, but its national players, but in general is still significant, but its value in terms, both continue to trade UK grocery has diminished. The best in their respective home- lands – Sainsbury's in the Home value in UK grocery best performers are actually the smaller, more dynamic players – Counties and Asda in Yorkshire and the North. Geographic has diminished. The particularly Aldi and Lidl, but also Morrison’s in its own way. compatibility is one of the areas where the deal actually makes best performers are Morrison’s may go on to do a deal of some description, but it most sense. Running a dual-brand strat- actually the smaller, doesn’t necessarily need to in order to stay competitive. egy still requires a very fine balancing act. If Sainsbury’s more dynamic As ever, Amazon’s name is never far away from any spec- becomes too much like Asda, it will alienate large sections of players." ulation. If Amazon were serious about making major inroads into its core customer base. And vice versa. But the flipside the UK grocery market, it would struggle to do so is that if both are kept totally separate from each other, organically from its existing toehold (Amazon Fresh there will be limited synergy and there is no point in + Wholefoods). If it were to go down the acquisition merging in the first place, so this is effectively a circular route, the obvious suitors would be Morrisons or argument. The best case scenario? Sainsbury’s quality Ocado; Morrisons on the basis that the two already at Asda prices. But so much easier to achieve on paper have a collaboration agreement, Ocado on the basis than in practice. that its pure-play model complements its own, but with expertise in food (although it seems odd that QQ What are the downside risks? if Amazon were interested in Ocado, it would have AA Indigestion and shortcomings in execution generally. moved before now). The merger may be defensive, but it is at the same time There have also been somewhat misguided sugges- a very bold move and certainly not a ‘no brainer’. Do tions that Amazon may yet scupper the Sainsbury’s/ not under-estimate the scale of the task in integrating Asda deal by counter-bidding for Asda. As if Walmart the two businesses and the considerable scope for would sell Asda to its biggest global competitor, what- getting it wrong. ever it was willing to pay. But could Amazon bid on the Lest we forget, the integration process for Argos is combined Sainsbury’s/Asda group, now or in the future? still far from complete. One of the main concerns at No reason why not, if it so wished. But why stop there, the time of that acquisition was that integration could why not bid for Tesco instead? prove a major distraction and take up a disproportionate Personally, I’d rather second-guess the vagaries amount of management time. To date, the Argos inte- of the CMA than the motives of Amazon. ISSUE 7 -8- -9- R E TA I L N E W S
Key Points AS THE NARRATIVE AROUND FOODSTORES IMPROVES, THE INVESTMENT CASE BECOMES MORE COMPELLING. THE UK GROCERS CONTINUE TO BENEFIT FROM POSITIVE SHIFTS IN CONSUMER DEMAND. OVERALL MARKET GROWTH OF 1.7% IN 2017 MARKED THE BEST ANNUAL PERFORMANCE SINCE 2013. MARKET GROWTH IS PARTIALLY BEING DRIVEN BY INFLATION. DESPITE HIGHER PRICES ACROSS THE INDUSTRY, THERE IS STILL ‘REAL’ (I.E. VOLUME) GROWTH. INFLATION ON THE BACK OF THE DEPRECIATION OF STERLING HAS BEEN A DOUBLE-EDGED SWORD. IT HAS BROKEN THE DAMAGING Foodstores: CYCLE OF DEFLATION, BUT PRESENTED MAJOR PRICING AND COST CHALLENGES FOR THE OPERATORS. STRUCTURAL CHANGE WITHIN THE GROCERY INDUSTRY IS NEVERTHELESS ONGOING AND MANY INDUSTRY KPI’S (E.G. GROSS MARGINS) HAVE BEEN RESET. on the Rebound W O R D S : S T E P H E N S P R I N G H A M – H E A D O F R E TA I L R E S E A R C H SUPERMARKETS AND SUPERSTORES REMAIN THE MAINSTAY OF THE UK GROCERY MARKET. ALTHOUGH DELIVERING LOWER TOP LINE GROWTH THAN OTHER CHANNELS, THEY ARE BY FAR THE MOST PROFITABLE. The fundamentals of supermarkets have always been strong, but in recent times this has not been recognised. But the general narrative ‘SELF HELP’ AMONGST THE BIG FOUR OPERATORS CONTINUES is slowly changing – as, more crucially, is sentiment. TO FOCUS OF MAKING LARGER STORES FIT FOR PURPOSE AND MAKING FLOORSPACE WORK HARDER. VERY FEW SUPERSTORES HAVE CLOSED – AND EXCEEDINGLY FEW ARE LIKELY TO CLOSE GOING FORWARD. Until the flurry of recent deals, newsflow on the UK grocery chronically over-supplied and that widespread supermar- sector generally had been less than ket closures are still on the cards. positive for a number of years. The At worst, the big box grocery Big Four (Tesco, Sainsbury’s, Asda, Morrison’s) have seemingly lurched “The narrative superstores are obsolete, at best, very challenged. And the rise of from one crisis to another, be that structural (e.g. changing shopping around online grocery shopping has sup- posedly undermined traditional foodstores is habits), competitive (e.g. the rise store-based channels, a trend that of the discounters) and just plain some believe will inevitably accel- self-inflicted (e.g. the horsemeat and erate in the wake of Amazon’s take- accounting scandals). Against this backdrop, the once fero- slowly but surely over of Wholefoods. Add to the mix the inexorable rise of the German cious space race came to an abrupt halt and the development pipeline improving.” discounters Aldi and Lidl, the narrative has been anything but has since slowed to little more than compelling. a trickle. Many still believe (erroneously) that the market is After much soul-searching and implementation of - 11 - R E TA I L N E W S
drastic self-help strategies, the narrative around food- Recovering consumer demand as fundamental to the health of the UK grocery sector as key. The lower market growth is, the more limited wriggle stores is slowly but surely improving. Indeed, the per- Few of the column inches devoted to the trials and tribulations any external, structural or competitive factor. room the retailers have and the smaller the margin of error. formance of the Big Four operators was one of the key of the grocery market have actually addressed the real nub of More so than any other retail sector, grocery is totally And the rate of growth is slowly declining. Over the last 20 positive news stories to emerge from Christmas 2017. the issue — consumer demand, and the vagaries thereof. The dependent on underlying growth. The sector is mature years, the average annual rate of market value growth was What has changed and what is the new direction of travel? fluctuating amount of money we spend in supermarkets is and highly competitive, margins are low and volumes are 3.5%. Over a shorter 10 year time horizon, this rate has FOODSTORE RETAIL SALES VOLUME AND VALUE GROWTH 1989-2017 FOODSTORE RETAIL SALES VOLUME AND VALUE GROWTH 1989-2017 Source: ONS, Knight Frank Source: ONS, Knight Frank 10 12% 9 10% 8 8% 7 6 6% 5 4% 4 2% 3 2 0% 1 -2% 0 -4% -1 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 -6% 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Value 20 Yr Avg Val Growth 10 Yr Avg Val Growth 5 Yr Avg Val Growth Inflation Volume Value shrunk to 3.0%. Over the last five years, it has averaged To strike a cautionary note, this does not mean that the just 1.9%. UK grocery market is back to the ‘good times’. Nor is it a The nadir of the UK grocery market was undoubtedly in case of just picking off where we left off after a few painful 2015 and this was when pain amongst the Big Four was at years. The UK grocery market has fundamentally changed its most intense. It was no coincidence that this was the in the intervening period and for all the recovery in con- same year that overall market growth was at its lowest level sumer demand, the fundamental structural changes in the since records began in the 1980s. market are still playing out. In fact, the market actually con- tracted in 2015, the first and only “Albeit with the But at the same time, there is no denying the fact that a time this has happened. Although seemingly only a meagre decline benefit of inflation, market experiencing under- lying growth is far more for- this growth (-0.2%), this was catastrophic in giving that one that is con- the context of a market so geared tracting. The macro picture towards growth. is more favourable for grocery Thankfully, consumer demand has since recovered. Overall accelerated to 2.6% retailers than it has been for some time. grocery spend increased by 1.7% in 2016 – well below long in 2017, the best Inflation – infinitely term averages, but a vast improvement on the perfor- annual performance preferable to deflation Naysayers will inevitably dis- mance of the previous year. Albeit with the benefit of infla- since 2013.” miss this market growth as purely inflationary. Indeed, tion, this growth accelerated to inflation is widely accepted as 2.6% in 2017, the best annual performance since 2013. one of the negative by-products of Brexit and this is cited as one Excluding smaller specialist food stores (-1.1%) and off- of the major headwinds facing the UK retail sector generally. licences (-12.4%), the headline pace of growth for super- I would argue that for the UK grocers, it has actually been markets and superstores was higher still (+3.2%). more of a blessing than a curse. ISSUE 7 - 12 - - 13 - R E TA I L N E W S
FOODSTORE RETAIL SALES AND INFLATION – MONTHLY TRENDS 2014 - 2017 Source: ONS, Knight Frank “Further closures have since been 7 6 5 4 3 2 very few and far between and we % Growth 1 -0 expect this to be the status quo ” going forward. -1 -2 -3 -4 Jan Mar May Jul 2014 Sep Nov Jan Mar May Jul 2015 Sep Nov Jan Mar May Jul 2016 Sep Nov Jan Mar May Jul 2017 Sep Volume Growth Value Growth Implied Inflation The well-documented devaluation of Sterling in the CPI. Thirdly, the devaluation of Sterling was a one-off Nor has inflation triggered the other macro-economic risk Tellingly, actual store closures have been minimal, wake of the Referendum vote clearly increased input event and the effects are non-recurring – as such, once that many economists predicted — a slump in underlying in sharp defiance of a report by Goldman Sachs which costs for retailers importing goods from overseas. it annualises (as it started to in Q3 2017), inflation will consumer demand. Economic logic dictates that if prices spuriously estimated that the UK foodstore market was This has inevitably led to higher prices when currency slowly ease. go up, consumers will buy less. Despite an inflationary over-supplied by around 20%. This led to inevitable, but hedges lapsed, although the retailers have not neces- But above all else, Brexit-induced inflation needs to environment, the grocery market is still reporting volume ultimately ridiculous media reports that one in five super- sarily passed on the full increase to the consumers. This be put into the context of the past few years. The super- growth. In simple terms, shoppers are buying more goods, markets in the UK were poised to close. inflationary pressure has been extensively covered by the market sector had been highly deflationary since July despite the fact that prices have risen. In the event, the most “drastic” store closure pro- media, but needs putting into perspective. 2014. Good for the consumer, very problematic for the The negative effects of Brexit-induced inflation have gramme came at Tesco — in 2015, it shuttered 43 stores, Firstly, we are certainly not in hyper-inflation territory — retailers themselves, particularly as they were looking to been overcooked. Inflation levels have been manageable but of these 30 were small Tesco Express units, six were CPI has peaked at 3.1%. Secondly, Shop Price Inflation implement radical recovery programmes. Inflation since and are already receding. Higher prices has not eradicated Tesco Homeplus non-food stores and just seven were (which covers retail categories only and excludes other the Referendum has not eclipsed the 2 years+ deflation volume/‘real’ growth as expected. And inflation is far less actual supermarkets. To put this into perspective, the consumer spend categories such as travel, cars, health- that preceded it — in layman’s terms, grocery products damaging to grocery retailers than deflation. closures represented only around 1% of Tesco’s overall care etc.) has been significantly lower than both RPI and are still cheaper now than they were back in 2012. ca. 3,700-strong estate and far less than 1% of overall Self-help and structural change floorspace. And its Big Four peers have been even less The road to even partial redemption has been a long and ruthless than that, closing only a handful of stores between painful one for the foodstore operators. It has certainly not them. Nor were these early store closures the thin end been a case of simply battening down the hatches and of the wedge as many predicted — further closures have waiting for the storm to pass. The Big Four have all been since been very few and far between and we expect this forced to embark on radical restructuring and self-help to be the status quo going forward. programmes. In very generic terms, this has entailed: Why have wholesale store closures not materialised? The simple reason is that, almost without exception, food- 1. Simplifying and streamlining their businesses stores trade profitably, which is certainly not the case in 2. Reimagining big boxes to ensure they effectively non-food high street retailing. Secondly, foodstores remain meet the demands of the catchments they serve the core assets of any grocery operator, supermarkets are 3. Cutting costs “what they do”, they are the basis of their cherished market 4. Improving service share, their raison d’etre. If stores are not performing to the level required, the grocery retailers will do everything The process of simplifying their businesses has involved within their considerable power to fix them. wide scale disposals – a large proportion of its interna- Big box superstores have definitely been at the sharp tional portfolio in the case of Tesco, its convenience store edge of structural change in the market, but many com- business in the case of Morrisons and peripheral ‘non mentators were far too quick to write them off. The flo- core’ divisions (e.g. pharmacies) in the case of Sainsbury’s. orspace in each and every superstore has been subject With the ‘space race’ coming to an abrupt halt, a number to ongoing review and remedial action, where necessary, of non-developed sites have also been offloaded. is being implemented. In terms of priority, the preferred ISSUE 7 - 14 - - 15 - R E TA I L N E W S
option is invariably to realign space allocations and prod- shifting dramatically. Having gone to great pains to simplify uct mix ‘internally’ e.g. changing the emphasis in general their respective businesses, the last 18 months has seen merchandise from electricals and home entertainment the Big Four make a series of potentially game-changing towards own label fashion and homewares. In instances acquisitions — Tesco's merger with Booker, Sainsbury's where this isn’t feasible or there is a better alternative, takeover of Argos and the subsequent Asda bombshell. space may be sublet to a complementary third party — this Costly distractions or strategic masterstokes, the jury is is the second preferred option. The third option — closing still out. the store outright — is very much the last resort and is very But one thing is certain — the UK foodstore market never rarely exercised. stands still and is seldom dull. And as the Big Four increas- This structural change is still playing out, but the tone ingly get on the front foot, the narrative is rightly changing. has been set. At the same time, the playing field is again KEY MARKET FACTORS – PRE 2014 VS. 2018 AND BEYOND MARKET CHANGES THEN (PRE 2014) NOW (2018 AND BEYOND) Big Four have a collective market share of 73.3% Big Four have a collective market share of 70.4% Tail-end of the ‘Space Race’ Very limited acquisition amongst the Big Four Considerable residual land banks Land banks largely disbanded Optimum size for new ‘big boxes’ – 60k sq ft+ Optimum size for new 'big boxes' ca. 30k - 50k sq ft Industry operating margins of ca. 5% Industry operating margins reset to ca. 2-3% High growth c-store sector Maturing c-store sector C-store fragmentation C-store consolidation Double digit annual online grocery growth Annual online grocery growth
Key Points BIG BOXES (SUPERMARKETS AND SUPERSTORES) REMAIN THE CORE CHANNEL IN THE UK GROCERY MARKET, ACCOUNTING FOR 55% OF SALES AND AN ESTIMATED 80%+ OF PROFITS. BIG BOXES ALSO CARRY A MORE HOLISTIC RESPONSIBILITY OF SUPPORTING ONLINE THROUGH BOTH CLICK & COLLECT AND HOME DELIVERY. THEY COULD ALSO PROVIDE A BRIDGEHEAD TO SOLVE THE ELUSIVE ‘LAST MILE DELIVERY’ CONUNDRUM. THE DISCOUNTERS WILL CONTINUE TO ENJOY STELLAR GROWTH ON THE BACK OF THE VIRTUOUS CIRCLE OF NEW STORE OPENINGS, GREATER CUSTOMER PENETRATION/RETENTION AND INCREASING BASKET SIZES. BUT CANNIBALIZATION IS A SIGNIFICANT HEADWIND FOR BOTH ALDI AND LIDL. THIS IS LEADING TO A MORE SELECTIVE APPROACH TO NEW SITE ACQUISITION. THE MERGER WITH BOOKER WILL DRAMATICALLY CONSOLIDATE Changing Channels: the Landscape Continues to Shift TESCO’S ALREADY DOMINANT POSITION IN THE HIGH-GROWTH BUT INCREASINGLY COMPETITIVE CONVENIENCE STORE SECTOR. C-STORE MATURITY AND CONSOLIDATION WILL INEVITABLY GIVE RISE TO A DEGREE OF CHURN AND SOME FALL-OUT. BUT THE NET NUMBER OF C-STORES WILL CONTINUE TO INCREASE, ALBEIT AT A SLOWING PACE. Big boxes, supermarkets, c-stores, discount stores, online, foodservice and wholesale – the constituent parts of the grocery ONLINE GROCERY CURRENTLY ACCOUNTS FOR JUST 6% OF THE MARKET AND THIS SHARE IS EXPECTED TO PLATEAU AT market are subject to very different dynamics and growth trajectories. LESS THAN 10%. GENERATING ACCEPTABLE LEVELS OF PROFITABILITY REMAINS THE CHALLENGE FOR ONLINE GROCERY. THE BIG FOUR STILL HAVE MUCH TO GAIN BY LEVERAGING THEIR STORE BASE TO CREATE A SEAMLESS MULTI-CHANNEL ECOSYSTEM. To paraphrase Mark Twain, reports of shopping prompted many to pro- truth. Superstores and supermar- the death of the grocery superstore claim c-stores as the channel of the kets remain the mainstay of the UK have been greatly exaggerated. future. Coupled with the inexorable grocery market and while many big Changing consumer patterns and rise of the discounters and growth in boxes have faced major challenges a shift from destination, one-stop the online channel, many predicted in recent years, the mindset of the shopping towards more frequent, the demise of grocery big boxes. major operators has been to fix lower basket size convenience Nothing could be further from the rather than forego. After all, figures - 19 - R E TA I L N E W S
BREAKDOWN OF UK GROCERY MARKET BY CHANNEL 2017 2022F 5.6% 5.7% 7.5% 6.4% 8.8% 7.7% 46.6% 10.9% 42.8% 14.1% 21.7% 22.1% Hypermarkets Discounters Supermarkets Online Convenience Other Retailers UK GROCERY SALES BY CHANNEL 2017 VS. 2022F Source: IGD, Knight Frank from industry body IGD suggest that to grow by 17.7% over the next five be put into context. None of these hypermarkets (8.8%) and supermar- years. The discount channel is fore- channels come close to big boxes 2017-22f: +5.9% kets (46.6%) collectively in terms of profitability and each 120 2017-22f: +£5.1bn CAGR +1.2% still make up 55.4% of all is subject to its own particular “The challenge is grocery sales in the UK . headwinds. The c-store mar- 100 The corresponding figures ket has matured dramatically 2017-22f: +17.8% for profit are sadly not avail- and is hugely competitive in its 2017-22f: +£7.1bn able, but would unquestion- ably be much higher – we not to be a master own right. The discounters are increasingly having to contend 80 CAGR +3.3% 2017-22f: +49.8% 2017-22f: +3.4% 2017-22f: +£0.4bn CAGR +0.7% of one, but to with the prospect of sales can- 2017-22f: +£10.0bn £bn would tentatively estimate 60 CAGR +8.4% at least 80%+, possibly nibalization. Online is unlikely to 2017-22f: +0.6% seamlessly integrate 2017-22f: +£0.1bn 2017-22f: +53.8% even 90%+. Given their be fully profitable until delivery 2017-22f: +£5.6bn 40 CAGR +0.1% more holistic role as the costs are fully recouped from CAGR +9.0% backbone of other retail channels such as online all channels under a the customer. The Big Four especially are 20 wider ecosystem.” g r o c e r y, t h e e n d u r i n g active across a multitude of importance of big boxes to these grocery channels. As a 0 the Big Four should never result, there is considerable blur- H ypermarkets Supermarkets Convenience Discounters Online Other Retailers be questioned. ring between channels. The chal- Highly Profitable Highly Profitable Patchier Profitability Lower Margin Unprofitable Patchier Profitability Other grocery channels may prom- cast to grow by 49.8% over the same lenge is not to be a master of one, but Model ise more seductive top line growth. period, while online eclipses both at to seamlessly integrate all channels 2017 2022f C-store sales are forecast by IGD 53.8%. But these figures need to under a wider ecosystem. ISSUE 7 - 20 - - 21 - R E TA I L N E W S
Superstores: as Relevant as Ever W O R D S : R I C H A R D P E T Y T, P A R T N E R - F O O D S T O R E A G E N C Y & D E V E L O P M E N T The Big Four (and Waitrose) got carried away with invest- ignored and trade has picked up, albeit with profit margins ing in new stores, at the expense of managing exist- lower than previously. ing space. The result was an abrupt end to the ‘space The large stores remain the grocery retailers’ powerhouses, race’, and priorities were quickly refocused. The Big Four generating the bulk of group profits. After something of a hia- stringently assessed their tus, this year will see a return to respective property pipe- new store openings. Morrisons lines and pulled away from a number of deals, paid their “Morrisons and and Sainsbury’s will both open three new stores, and Sainsbury’s will both way out of others, litigated while they are legacy projects, to terminate contracts and smaller than originally pro- wrote down the value of land posed, they are nevertheless already acquired at compet- itively inflated prices. open three new a genuine statement of intent. A network of big stores But they didn’ t close many stores. Tesco closed stores, and while they also provides more holis- tic long-term opportuni- 43, but about half were the small Express format and are legacy projects, ties, particularly in the mul- ti- channel arena. Online about ten were the ill-fated Homeplus non-food stores. smaller than originally grocery shopping is not profitable, but is still growing proposed, they Only c.10 – 15 were main- and the omni-channel capa- stream supermarkets and all bilities of the retailers are were old, out-dated and had of paramount importance. newer, bigger Tesco stores nearby. Morrisons closed are nevertheless a Promoting click & collect over home delivery is better about 15 stores – these were all former Netto stores genuine statement for the retailers and the big- ger stores carry the full range acquired when Asda bought Netto but the CMA insisted of intent. ” of goods shoppers are see- ing on the websites. some were excluded from In-store picking for home the purchase to protect against local monopolies. There delivery is most efficient from the bigger stores, click & were also a handful of stores built but not fitted out – collect even more so. Having to pick in the big store then Tesco Chatteris, Sainsbury’s Herne Bay being two high deliver to a small store for collection by the customer is profile examples. the worst of all worlds. Having fixed the customer facing elements of the large stores, expect the next focus to But that is it be on educating the shopper to pay more for convenient The Big Four have now largely fixed the major issues they home delivery and to collect from bigger stores only. faced. Rampant discounter openings, negative newspa- But is there another possibility? Tesco are buying per headlines, poor customer perception, slipping in-store Booker as a wholesale purchase. Morrisons now supply standards and price differentials have all been tackled the McColl’s convenience store chain and are looking at head on. The focus has been to improve customer ser- other opportunities. Will the role of the big box store be vice, shop standards and perceptions of quality. They have gradually extended/refocused as a hub with a local dis- refurbished stores, installed new management regimes tribution network? and focused on the “basics”. Distractions were largely ISSUE 7 - 22 - - 23 - R E TA I L N E W S
C-Stores: Competitive, Consolidating LEADING C-STORES BY OUTLETS 2017 – PRE CONSOLIDATION and Churning Source: Mintel, Knight Frank 5,436 6000 5000 W O R D S : A N D R E W T H AT C H E R , PA R T N E R - F O O D S T O R E A G E N C Y No. of Outlets 2017 (e) 4000 2,650 2,651 2,450 2,325 3000 2000 1,200 Changing consumer patterns have fore much more sensitive to upward in the first six months of this year. 900 896 785 certainly played into the hands of the movements in the Minimum and Sainsbury’s current annual ‘run rate’ convenience store market, but it is Living Wage. Lacking the economies for new Sainsbury’s Local stores is 1000 still ironic to hear talk of the ‘conven- of scale of superstores, profitability c.25. As for Tesco, the merger with ience revolution’. C-stores are in fact in c-stores can be far more hit and Booker will add over 5,000 new 0 the oldest form of grocery retailing in miss. Morrisons’ failure with M-Local Family Shopper, Budgens, Premier Booker Tesco Costcutter Spar Co-Op Nisa McColl's M&S Sainsburys the UK, predating supermarkets and and the fact that Asda’s small scale and Londis sites to the existing Simply Food Local superstores. But it is a market that supermarkets are reportedly the only 2,700+ strong Tesco Express and continues to change, particularly in the unprofitable part of the business One Stop Network. There will inevi- wake of the Tesco/Booker merger. underline the challenges of making a tably be some organic expansion as The c-store model is funda- well, but this will be buried in mentally very different from that the midst of the integration of LEADING C-STORES BY OUTLETS 2017 – POST CONSOLIDATION of supermarkets and super- stores. C-stores cannot simply “The c-store model the various businesses. But with maturity and consolida- is fundamentally Source: Mintel, Knight Frank be scaled down versions of big tion comes a possible degree boxes. For obvious reasons, the of natural churn and fall-out. product range has to be heav- very different While we are confident that that 8,114 ily edited, not just to respond to grocery big box closures will be the everyday needs of a smaller catchment and passing trade but from that of very few and far between going forward, there could potentially 6000 supermarkets also to achieve the right margin be some c-store closures, par- 5000 mix. A c-store won’t make much ticularly ‘first generation’ sites (if any) money on c-store essen- that have been trading for over and superstores.” No. of Outlets 2017 (e) tials such as milk, alcohol and ten years. Unlike superstores, 4000 cigarettes, but it needs to stock many c-stores have a finite them. But it will make much more lifespan, before they are sup- 3,525 margin and money on products such success of the c-store channel. planted by better located or better 3000 2,650 as ready meals, fresh and food-to-go. That said, a number of operators configured, newer units. C-stores 2,450 Achieving the right product mix to are still actively acquiring new c-store are also very susceptible to compet- 2000 counterbalance a higher cost base is sites, principally Tesco, Sainsbury’s, itor impact. the fundamental skill of a successful the Co op and M&S. The Co op plans It would be wrong to interpret any 900 896 785 (and profitable) c-store. to open 100 c-stores this year alone c-store closures as a sign of malaise 1000 Despite high top -line growth, (including 20 in London) as part of a or failure. It is the natural order of c-store retailing is anything but a wider £160m investment programme. progression and is churn rather than retrenchment. For every three or four 0 gimme. Although less capital inten- M&S had originally planned to open sive, the actual cost base is propor- a further 200 Simply Food outlets closures, we are likely to see around Tesco/Booker Co-Op/Nisa Costcutter Spar McColl's M&S Sainsburys Simply Food Local tionally much higher. More stores (company-owned and franchised) 10 new openings. There will be a net are leasehold and rents are usually by 2019. However, these plans have gain in store numbers going forward, £20/sq ft+, sometimes £30/sq ft+. since been revised downwards. albeit at a decelerating rate than we Staffing costs are also proportion- Nevertheless, it remains committed have seen in previous years. ally higher and c-stores are there- to opening a further 36 c-store sites ISSUE 7 - 24 - - 25 - R E TA I L N E W S
Discounters: on a Roll But Facing Cannibalisation W O R D S : R I C H A R D P E T Y T, P A R T N E R – F O O D S T O R E A G E N C Y & D E V E L O P M E N T The darlings of the media and the bargain-seeking public despite the appetite to develop, given the lack of develop- alike are receiving less airtime now than over the last able land and alternative values. few years. The story has largely ceased to be newswor- The discounters are also increasingly nervous about thy as both Aldi and Lidl have succeeded in becoming rental deals and committing to long leases with infla- embedded in the retail fabric across the UK. Everybody tion-based rental uplifts. They risk walking into the same knows the message – no frills, good quality, low prices. storm that the Big Four did previously, whereby sales are The number of stores and market share captured have growing at a slower rate than costs (notably rents) are ris- doubled in the space of three ing. The business model of years. This external view will strong trade with low margins remain constant but there means they simply cannot sell are some interesting proper- ty-centric factors playing out “The discounters enough to generate the prof- its needed to cover the rising behind the scenes. Aldi believe they can dou- are also increasingly rental costs. The net result being unprofitable and over- ble their estate from 750 to 1,500 stores. They also state nervous about rental rented stores. The willingness to sign there are ca. 400 catchments across the UK with the nec- deals and committing rental deals to secure new stores will still be there but to long leases with essary 10,000 population will be more selective going base to support a new store. forward. Leases will not go Likewise, Lidl plan to signifi- beyond 15 years before the cantly expand their network, with their decision to open inflation-based retailer has the ability to break – or renegotiate terms up to agents and developers providing significant impetus rental uplifts.” to remain in occupation. The discounters are also to their ambitions. There are facing up to the resurgence currently rich pickings for both developers and landowners. of the Big Four. They are also upping their game, but the But the discounters face headwinds. The proliferation range of goods and the quality perception is a tough battle of stores has created situations where new outlets are to fight. Rising input and operational costs are also hitting cannibalising existing sales, which can dilute returns if profitability – a bit like the owner of a secondary shopping under-forecasted. As store numbers grow, this becomes centre, they are having to run fast to stand still. increasingly prevalent. Aldi have a pipeline of c.300 sites On the face of it, the discounters will continue expand- with board approvals – a number of these will not be devel- ing rapidly with new store openings aplenty. This year oped due to under-forecasted impact. another 70 Aldi stores will open. Market share growth will There are also areas across the UK – parts of the north continue apace. But peer behind the scenes and new especially – where the discounters have been so success- challenges are being faced. However, the war has largely ful they have reached saturation point. But the opposite is been won – the discounters have doubled in size and are also true and there are still large coverage gaps across now embedded in the national psyche as a popular and parts of the south. Some areas will remain impenetrable permanent part of the retailing community. ISSUE 7 - 26 - - 27 - R E TA I L N E W S
Online: the Unresolved Profitability Conundrum W O R D S : S T E P H E N S P R I N G H A M , PA R T N E R – H E A D O F R E TA I L R E S E A R C H That online is just a small (6% Sobeys and Kroger). There is less On the subject of Amazon, we “An impending according to IGD) part of the overall grocery market may surprise many. transparency around the finances of the Big Four players’ online grocery are very much in ‘watch this space’ territory following its takeover of apocalypse in the We would venture that it generates disproportionately extensive cover- operations, but the fact remains that delivery charges do not fully offset Wholefoods. An impending apoca- lypse in the grocery sector seems grocery sector seems unlikely, given age from many retail commentators the costs of fulfilling orders to cus- unlikely, given the limited scale of in the media and City, as they are tomers’ homes. both Amazon Fresh and Wholefoods themselves grocery online shoppers. Another common misconception is in the UK. Clearly, Amazon will look And assume that their shopping pro- pensities are commonplace across the fact that online grocery operates in splendid isolation from the rest of to drive synergy from its new bedfel- low, but this is likely to be far more the limited scale of the country, when the reality is some- what different. the market. In reality, pure plays such as Ocado are very much the exception acute in the US than the UK. For all the strengths of both businesses, both Amazon Fresh Forecast top-line growth for online grocery is certainly eye-catching. IGD rather than the rule. The vast major- ity (perhaps 98%/99%) of Big Four they do have a very telling common denominator – they have very limited and Wholefoods projects that the channel will grow by 54% over the next five years (off a fairly online grocery orders are fulfilled by in-store pickers, as opposed to cen- experience of the UK online grocery market and are years behind the Big in the UK.” low base) to reach £16bn by 2022, an tral distribution centres or darkstores. Four in this regard. But, as with most increase in absolute terms of £5.6bn. Particularly telling was the fact that things Amazon, never say never. Robust as this growth may seem, it is rather than rely entirely on Ocado’s worth stressing that the pace of growth CFC network, Morrisons has reverted is undoubtedly decelerating. Whereas to a store-picking model for its grocery a few years ago, annual growth was online business. running closer to 20%, going forward it Superstores therefore have a symbi- will be in single digits. By 2022, online otic rather than competitive relationship is predicted to account for 7.5% of with online grocery. On the non-food the market. Even allowing for ongoing side there is also a mutual support in growth, its share is likely to plateau at that stores (superstores, supermarkets less than 10%. and even c-stores) are strategically Although none of the leading play- important pick up points for click & ers are likely to admit as much, online collect orders. Indeed, this goes some grocery is probably not profitable, if way to explaining Sainsbury’s acquisi- all costs are fully factored in. Ocado, tion of Argos. Expressed another way, the leading pure-play exponent, just an army of strategically located, high about scrapes a profit on the basis footfall, easily accessible stores for of more lucrative 3rd party contracts multi-channel fulfilment is a compet- to the likes (plus more exciting over- itive advantage that the grocers have seas tie-ups with the likes of Casino, over pure-plays, even Amazon. ISSUE 7 - 28 - - 29 -
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