RESEARCH FOR SOCIAL CARE (RFSC) ROADSHOW EVENT - 7TH OCTOBER 2020 HOSTED BY THE RESEARCH DESIGN SERVICE SOUTH CENTRAL
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Research for Social Care (RfSC) Roadshow Event 7th October 2020 Hosted by the Research Design Service South Central
RfSC Roadshow, 7th October 2020 Welcome and Introduction Welcome & Introduction NIHR Research for Social Care (RfSC) Roadshow 7th October 2020 Issy Reading Research Design Service South Central Timetable for the Day 9:45 Welcome from RDS South Central Issy Reading, Director, RDS South Central 9:55 Introduction to Social Care Research Martin Knapp, Director of the NIHR School for Social Care 10:15 Overview of RfSC scheme Ben Morgan, Assistant Director, NIHR CCF 10:45-10.55 Comfort break 10:55 What makes a good RfSC application? View from the panel Ly-Mee Yu, Member of RfSC Panel & Associate Professor Oxford Primary Care Clinical Trials Unit 11:15 Preparing for an RfSC application: the researchers’ perspective Shereen Hussein, Successful RfSC applicant & Professor of Care and Health Policy Evaluation, Associate Director, Personal Social Services Research Unit, University of Kent 11:35 Q&A Ben Morgan, Ly-Mee Yu & Shereen Hussein; Chair: Sophie Hyndman, Deputy Director, RDS South Central 11:55-12:05 Comfort break 12:05 PPI and plain English Megan Barlow-Pay, Patient and Public Involvement Lead, RDS South Central 12:25 Parallel sessions: The social care context and research approaches • For more experienced health researchers: Health versus social care research: differences in context and methods Associate Professor Andrew Power, Geography and Environmental Science, University of Southampton • For practitioners in social care: New to research? A methods session for practitioners Associate Professor Sara Ryan, Nuffield Department of Primary Care Health Sciences, University of Oxford 12:55 Next steps Issy Reading, RDS South Central 13:00-13:45 Lunch Break From 13:45 One to One sessions: Discussion of potential projects with RDS Advisers Research Design Service South Central • The RDS is made up of methodologists (and experienced researchers) who are active in their own research, patient and public involvement advisers and administrators • To help researchers develop and submit high quality grant applications • RDS SC has three sites: Oxford, Portsmouth and Southampton We provide free advice on all aspects of your applied health and social care research funding application. Contact your local RDS region: www.rds-sc.nihr.ac.uk Issy Reading
RfSC Roadshow, 7th October 2020 Welcome and Introduction Who we can help We help: • Social care and health professionals • Practitioners, academics and clinicians • Social care and NHS organisations • Service users Who are applying for: • Funding for social care or applied health research NIHR funding programmes But also other national peer-reviewed funding programmes (research councils, charities, etc) What we can help you with Acknowledgement: RDS North West Examples of our support • Allocation of a research adviser to each project • One-to-one support • Research Design Advisory Panel (RDAP) • External peer review • Pre-submission review panel • Mock interviews for fellowship applications • Master classes and events • Signposting to other support as required Issy Reading
RfSC Roadshow, 7th October 2020 Welcome and Introduction Feedback on our support On our pre‐submission review panel: “The RDS are razor sharp. They have made every “I found the RDS programme sentence, every phrase as in all its components essential clear and powerful as for our application – we could possible.” not have submitted it without RDS support.” “This was an incredibly helpful experience. The application has moved on so much as a result of the process and I am so grateful to the panel for all the time and care they took reading our application and helping us to develop it”. How to request support & contact us www.rds-sc.nihr.ac.uk Issy Reading
RfSC Roadshow, 7th October 2020 Introduction to social care research Introduction to Social Care Research NIHR RDS South East NIHR Research for Social Care 16 September 2020 Martin Knapp Care Policy & Evaluation Centre, LSE m.knapp@lse.ac.uk NIHR School for Social Care Research @knappem National Institute for Health Research (NIHR) What is adult social care (ASC)? “Adults with care needs cannot perform activities of daily living such as washing, taking medicine, paperwork, cooking and shopping without support. Care needs may be short‐lived, long‐term or permanent, and are difficult to plan for. Needs can arise from disability from birth; physical injury; mental health problems; health conditions such as dementia; discharge from hospital, perhaps after a fall or fracture; or ill‐health of an informal carer. Social care and health care needs can overlap and be difficult to distinguish and define. For example, an individual may be in good health but have care needs”. (National Audit Office 2014) Martin Knapp
RfSC Roadshow, 7th October 2020 Introduction to social care research Adult social care and other services (NAO) Local authorities Health services Intermediate Adult social care services care Housing services Occupational therapy and Learning Safeguarding Adaptations to the home equipment disabilities Home care Alarms and Integration: Reablement Day services key holding inter‐professional work Direct Extra care Drug & alcohol payment Mental health housing services services Deferred payment agreement Supported Continuing Residential care housing Residential homes with nursing healthcare care homes Care & support Carers’ services Welfare and benefits services Leisure and wellbeing planning Employment Advocacy Support planning services support Housing benefits Social work support Sports/physical activity in Meals community centres Disability benefits Citizen advice Assessing Information & Transport services needs advice Multi‐dimensional, multi‐sector context Health‐social care links? • Collaborative care Social • Boundaries & access care to support • Strategic planning • Prevention • Carer support In fact, social care needs and responses are whole‐ system issues Tax Human Community policy Welfare rights develop’t benefits Competition policy Social Housing care Science Immigration policy policy Education Labour markets Food Criminal Pensions policy justice Trade & Environment Industry Martin Knapp
RfSC Roadshow, 7th October 2020 Introduction to social care research Key ASC characteristics to remember • Funding from central government, local taxes, self‐funding, charities • State support is means‐tested; not universal • Eligibility (need) thresholds influenced by available budgets • Wellbeing, not health, is the primary objective • Local decisions (n=152 LAs) potentially wide variations • Family & other carers play huge roles • Limited evidence base to guide decision‐making • Private sector providers dominate (real) markets; not “playing shops” • Skilled social workers; but most staff low‐qualified, low‐paid, high‐turnover • Care mostly low‐tech; relationships matter: ‘complex interventions’ • Some people with ASC needs are not well‐placed to make choices Some research challenges in ASC • Historically limited funding for social care research • Under‐supply of skilled, experienced researchers • Few practitioner‐researchers • Questions about methodology? • Lack of collective identity for social care research(ers) • Weak research culture in the ASC sector itself; and few well‐ developed channels for evidence translation • Lack of funding through support costs to encourage engagement • Research infrastructure: data availability; information governance; research governance, ethics • Recruitment of individuals & organisations into studies Significant NIHR achievements since 2018 • RfSC call through RfPB; new PRUs, cross‐cutting theme Programmes • HSDR networks & partnerships call (+ other calls) • Phase 3 contract – internal & external commissioning SSCR • Research capacity development contract • Focus on social care in new contract ARCs • ARC national lead for social care appointed • Eligibility criteria expended to include social care CRNs • Local pilot projects to consider offer to social care • Developed strategy for social care RDS • Support RfSC call with events • SSCR Research Capacity Development contract Academy • SSCR incubator • James Lind Alliance PSP on Adult Social Work Involvement • Review of involvement in social care research Martin Knapp
RfSC Roadshow, 7th October 2020 Introduction to social care research NIHR School for Social Care Research Mission: “to develop the evidence base to inform and improve adult social care practice in England by commissioning and conducting internationally leading research.” Phases I & II – 2009‐19 • 129 research studies; 25 Scoping Reviews; 24 Methods Reviews • Capacity‐building … exploratory Phase III – 2019‐24 (£18m + £3m for capacity‐building) • LSE; King’s College London; Universities of Birmingham, Bristol, Kent, Manchester & York • Internal & externally commissioned studies • Major emphasis on capacity‐building with NIHR Academy NIHR SSCR – lots of goodies on the website! https://www.sscr.nihr.ac.uk/ NIHR School for Social Care Research Martin Knapp
RfSC Roadshow, 7th October 2020 Introduction to social care research Recruiting into adult social care studies Challenges of recruiting participants (individuals & organisations) into adult social care studies? • Semi‐structured interviews with 17 senior ASC researchers Numerous barriers; what are the solutions? • Build partnerships between researchers & providers • Offer financial & other incentives • Clarify benefits of research • Understand gatekeeping arrangements • Raise broader public awareness of ASC research • Build relationships with user & carer groups • Offer a range of participation routes • Ensure sufficient time & resources to recruit (representative) samples SSCR webinars (research & ‘capacity’) • Focus on: • research findings and commissioned studies • capacity‐building: methods, NIHR activities • Most Tuesdays – usually 13.00‐14.00 • Forthcoming topics ‐ carers, care homes, NIHR Academy, NIHR CRN, mixed‐methods, statistical methods • Recordings and slides – archived online https://www.sscr.nihr.ac.uk/webinars/ https://www.sscr.nihr.ac.uk/webinar‐archive/ Journal of Long‐Term Care Social Care Elf Martin Knapp
RfSC Roadshow, 7th October 2020 Introduction to social care research Call for research proposals • Innovative, original, high‐quality proposals … • … with potential to improve adult social care practice • Aimed at new & developing researchers • One‐stage process • Projects start in Spring 2021 ‐ up to 35 months • Funding limit = £100,000 • Deadlines: • Expression of interest ‐ 12 Oct 2020 • Application –30 Nov 2020 https://www.sscr.nihr.ac.uk/call‐for‐research‐proposals/ Capacity‐building programme • Supported by NIHR Academy & DHSC • Funding for career development: • Annual ‐ Individual career development; internships • Two rounds – studentships (2019; 2020) • Two rounds ‐ Developing research leaders (2021; 2022); practice‐based research leaders (2021; 2022) • Cohort of CB Fellows, Doctoral students, Interns • Training programme – webinars and events • Supporting NIHR Social Care Incubator… … & NIHR Social Care Statistics Working Group https://www.sscr.nihr.ac.uk/capacity/ Individual career development awards • Open to individuals committed to improving adult social care practice in England • Support for career development activities (rather than research projects, as such) • 8 and 35 months duration – must finish by 28 Feb 2024 • Funding of up to £50,000 • Deadlines: • Expression of interest ‐ 30 Nov 2020 • Application ‐ 18 Jan 2021 • Calls in late 2021, 2022 https://www.sscr.nihr.ac.uk/capacity/career‐development‐awards/ Martin Knapp
RfSC Roadshow, 7th October 2020 Introduction to social care research Disclaimer Views expressed in this presentation are those of the presenter, and are not necessarily those of the National Institute for Health Research or any of my other research funders. I have no conflicts of interest to declare. Thank you m.knapp@lse.ac.uk @Knappem Martin Knapp
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call Research for Social Care (RfSC) Call RfPB Programme Ben Morgan, Assistant Director What I’m planning to talk about • The annual Research for Social Care (RfSC) call • Information, process, eligibility • Advice for application to the RfSC call • Questions Research for Social Care Call The RfSC call is run on an annual basis: • £3m allocated per call and we will aim to fund 10-15 high quality proposals per round. • Applications will be assessed by a single national committee of social care research experts. • Two stage application process, with stage 1 (outline) application deadline of 20 January 2021. • Shortlisted applicants will be invited to complete a stage 2 (full) application in April 2021 with final outcomes in September 2021. Ben Morgan
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call Research for Social Care Call Applications can be for up to £350k and up to 3 years in length. RfSC does not apply formal tiers (as RfPB does) and the approach is that funding will be awarded to proposals in relation to their trajectory to achieving social care benefit. Therefore, ‘upstream’ research which may need further work afterwards to lead to social care benefit is likely to be funded at less than a study which fully evaluates service/care package etc and could lead to direct changes in care. Please note, we can only fund adult social care (including the transition into adult care). Researchers are invited to submit a pre-submission form for some guidance from the RfSC team. The Stage 1 Assessment Process The national committee, comprising social care experts, practitioners and public members, will meet following application deadline to consider: 1. Social care benefit (the so what?) The relevance and importance of the research question. Is it relevant to care users, carers and/or wider social care? 2. Methods and team Will the proposed methods achieve the aims and objectives? Is the approach acceptable to care users/ carers? Are the outcomes relevant to social care? Is the proposed team appropriate? 3. Competitiveness of the application The number and scale of improvements required to make a subsequent stage 2 application competitive (number of minor, major and fundamental flaws). Host organisations eligible for this call • RfSC applications can be submitted by universities, local authorities and NHS bodies (or providers of NHS services) • Host organisations must be able to fulfil the role of Sponsor, as described in the Research Governance Framework for Health and Care • Host organisations must be based in England (but collaborators can be outside of England if justified) • Applications are expected to have strong links and collaborations with relevant organisations which deliver social care e.g. local authorities, third sector Ben Morgan
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call Social care is a broad topic and the call specification contains a list of suggested topics (but this is not exhaustive). • Social care needs and relevant outcomes (which could be quality of life, social or health care related, as appropriate to the study, population etc.) • Developing a more robust evidence base for current ways of working • Developing and evaluating new ways of delivering social care • Secondary data analysis, record linkage and reviews • Research methods development • Care users’ and carers’ circumstances and needs • Those who deliver social care including unpaid carers and the staff and professionals involved in the delivery of social care e.g. social workers. This is a researcher-led call and open to proposals in all areas of adult social care provided the benefit to care users and carers, relevance to social care and potential impact on social care is demonstrated. Costings • Research Costs are the costs of the research activity itself, data collection, analysis and other activities needed to answer the research questions. Research costs are met by the funder (e.g. RfSC). • Support Costs include the additional user-related care costs associated with the research, which would end once the R&D activity has stopped, even if the care service involved continued to be provided.They are met by the Clinical Research Network (CRN) • Treatment Costs (i.e. Intervention/service Costs) are the care costs that would continue to be incurred if the care service in questions continued to be provided after the R&D activity has stopped. • Excess Treatment Cost (ETC) is the difference between the total Treatment Costs and the costs of the standard care currently provided. Treatment costs should be met by the commissioner of the care service (e.g. NHS, local authorities, third sector etc.). Costings – an example Interviews need to be conducted to obtain users’ views on a new piece of assistive technology being assessed for people with dementia in care homes. • In this example, the interviews would be considered the research activity (as they will end with the research project and are not required for safety reasons) and would be funded as a Research cost by the funder i.e. RfSC. • Consenting/recruiting the users to take part in this research project would be considered a Support cost and funded by the CRN. • The assistive technology is considered a Treatment cost and would be funded by the organisation responsible for delivering/funding it in practice e.g. the care home. Ben Morgan
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call Costings - terminology We appreciate that these costing terms are very health focused and designed for the NHS. The call guidance has been tweaked to try to make it clear how this applies to social care research. Please note: • Social care research is eligible for CRN support and you should include support costs where relevant. Please speak to the CRN for advice and guidance for these costs. • Treatment costs should be read as intervention/service costs within social care. If you need assistance with the costings please contact the RfSC team. RfPB Social Care awards from round 1 and 2 20 applications have been funded so far, across a range of topics and methodologies, here is a selection of them • Resource For Enhancing Carer Resilience, Well-Being and Sustainability (real world-mixed methods) • Evaluation of the quality and costs of supported living and residential care for adults with learning disabilities (Evaluation) • Evidence-Based Innovation in Social Care (Qualitative interviews and observations) • Examining Impact of Local Area Coordination as a Preventative Intervention in Adult Social Care (participatory action research) • Mental capacity and personal finances: a qualitative study of assessment and support-(Literature review, qual fieldwork, synthesis) • Can a ‘trigger’ question to identify gambling harms to individuals or affected others be validated and used in three local authority Adult services departments (Co Development and testing, and subsequent evaluation) Call outcomes Competition 2 had 36 stage 1 applications submitted and a total of 17 applications were assessed at stage 2. The 8 projects recommended for funding amount to 47% of applications invited to stage 2 and 22% of total applications received. There were 8 applications recommended for funding during Competition. The total value of these projects is £2.15m; the budget was set at £3m-so please note we can fund more if the quality is there Ben Morgan
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call 5 key things for a successful RfSC application: 1) Clear research question/rationale 2) Clearly defined Social care benefit (or path to impact) 3) Appropriate Methods - clearly linked to the overall aims and objectives 4) A convincing team 5) A suitable Involvement plan for Social care practitioners, researchers, care workers and users of social care The research question What makes an interesting/ important research question? • Why does this new knowledge matter for social care? • What is the trajectory from this question to care user, carer and/or wider social care benefit? • Will the methods provide a clear answer to the question? • Is the cost of the research commensurate to the ‘risk’ it won’t deliver? Team composition • The team needs to reflect the nature of the proposed work, with relevant people included – under/over costing will be picked up by the committee • Each co-applicant needs a clearly described role – if the committee cannot determine what each member is doing it undermines the application • Including a list of senior colleagues at 1% is not well received by committees – we want to see who will actually be doing the work • If the PI is ‘junior’ make it clear which senior member is supporting/mentoring (with a suitable %FTE attributed), perhaps as a Joint-PI Ben Morgan
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call Team composition • Whole team needs to be balanced and appropriately resourced • The team is likely to be multidisciplinary with appropriate social care experts and practitioners involved with strong support from methodologists (vital) • New investigators and early career researchers are encouraged, including PIs, with a robust and convincing team and appropriate support • RDS is an excellent resource to assist Common areas for feedback • Rationale/link to social care benefit is not clear • Detail in the methodology is lacking or appropriateness of the design is questioned • Overall lack of clarity and focus of the application • Inappropriate or burdensome outcome measures • Particular areas of expertise lacking in the research team • Insufficient quality of the patient and public involvement (care user, carer and practitioner involvement) • Justification or detail of the intervention lacking • Insufficient detail provided in the background information • Inappropriate statistics or health economics analysis • Concerns with the recruitment, sampling and overall feasibility • Questions regarding project impact, timescales, generalisability or dissemination Common reasons for rejection • Failure to demonstrate importance of topic or potential benefit • Research question is ill-defined, unfocused or unsupported by literature review or preliminary data • Omission of critical literature references • Research team lacks relevant experience (methodological and/or social care) • Method unsuitable, flawed or unlikely to yield results • Insufficient method detail to convince reviewers that the team knows what it is doing • Insufficient recognition of potential problems e.g. in recruitment • Lack of clear pathway to impact Ben Morgan
RfSC Roadshow, 7th October 2020 Research for Social Care (RfSC) Call Plain English Summary A good quality plain English summary is now a requirement for NIHR funding. • Guidance for applicants, reviewers and committees has been developed by INVOLVE and implemented across NIHR to help develop and evaluate good quality plain English summaries • The NIHR standard application form and review forms have been revised • Resources include examples to support applicants http://www.invo.org.uk/makeitclear/ Any questions? Ben Morgan
RfSC Roadshow, 7th October 2020 What makes a good RfSC application? What makes a good RfSC application? View from the panel Ly-Mee Yu, DPhil Associate Professor Oxford Primary Care Clinical Trials Unit, NDPCHS University of Oxford About myself… Funding Panel Experience • RfPB • RfSC • DIFA • HTA Efficient Study Design • Provided methodology review of the applications Ly‐Mee Yu
RfSC Roadshow, 7th October 2020 What makes a good RfSC application? Assessment of application • As a main assessor: • Stage1 • Plain English Summary • Application history and changes • Research question & rationale • Current evidence • Current guidelines • Current funded studies • Methods • Project vs timeline vs budget Assessment of application • As a main assessor: • Stage2 • Changes from Stage 1 • Summary of reviewers’ comments • Methods • Budget • Gantt chart What makes a good application? My personal view Ly‐Mee Yu
RfSC Roadshow, 7th October 2020 What makes a good RfSC application? What makes a good application? – My personal view A good and clear title What makes a good application? – My personal view Something that I want to keep reading Ly‐Mee Yu
RfSC Roadshow, 7th October 2020 What makes a good RfSC application? What makes a good application? – My personal view Clear and organised Being clear… • Rationale • Research gap • Study design – ideal vs pragmatic Can the study design answer the research question? Objectives Sample size & Statistical analysis Research question Study design Study procedures Outcome Ly‐Mee Yu
RfSC Roadshow, 7th October 2020 What makes a good RfSC application? Being clear… • Rationale • Research gap • Study design – ideal vs pragmatic • Timeline – optimistic vs realistic • Resource – what you need vs what you want • Impact and dissemination Thank you Ly‐Mee Yu
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Developing a scale of work-related quality of life for adult social care staff (ASCOT-Staff): Phase One Sep 2019- March 2021 RDS Event 7 October 2020 Professor Shereen Hussein Professor of Care and Health Policy Evaluation Associate Director, Personal Social Services Research Unit University of Kent www.pssru.ac.uk/ascot @ascot_pssru www.pssru.ac.uk #ASCOT_staff Acknowledgment & Disclaimer: This study/project is funded by the National Institute for Health Research (NIHR) Research for Patient Benefit (RfPB) Programme NIHR200070. The views expressed are those of the author(s) and not necessarily those of the NIHR or the Department of Health and Social Care. This presentation is a collective effort of the ASCOT‐Staff research team 16/09/2020 @DrShereeHussein Project Overview – Project Team Prof. Shereen Hussein* Ann-Marie Towers** Nadia Brookes* Sinead Palmer* Dr Barbora Silarova* *Personal Social Services Research Unit, University of Kent, ** Centre for Health Services Studies, University of Kent @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Thinking process • Identify key theme: • Social care practice and workforce • Referring back to the core aim of RfSC • The central focus is: “What’s in it for patients and service users?” • Here the research is focused on the wellbeing of formal care workers • Important to connect improving the wellbeing of staff to improving the organisation and delivery of care and broader quality outcomes • The key role of public involvement • Who are they and how I can actively involve them • Research quality, team, management and quality assurance • The role of the project advisory group 16/09/2020 @DrShereeHussein Project Overview – Project Advisory Group • Nadra Ahmed (National Care Association) • Professor Teppo Kröger (the Department of Social Sciences and Philosophy of the University of Jyväskylä, Finland) • Jennifer Bostock (Stakeholder/PPI) • Dr Sarah Markham (PPI) • Professor Sara Charlesworth (RMIT University, Melbourne, Australia) • Professor Allister McGregor (the Department of Politics and the Sheffield Political Economy • Matthew Egan (UNISON) Research Institute (SPERI) at the University of Sheffield, UK) • Margaret Fox (Skills for Care) • Professor Ann Netten (previous director of PSSRU, University of Kent, UK) • Karolina Gerlich (the National Association of Care & Support Workers (NACAS)) • Clark Rushbrook (Department of Health and Social Care) • Lyn Griffiths (Stakeholder) • Helen Salisbury (PPI) @ascot_pssru Representative of funder: Rifat Mahbub 16/09/2020 @DrShereeHussein #ASCOT_staff Project Overview – Patient and Public Involvement (PPI) • Types of involvement in this research: • join face-to-face or via phone two Project Advisory Group meetings • be involved in developing study documents, for example to assist with forming the questions for interviews and group discussions • provide feedback on the research findings • support the write up of lay summaries of the research findings for the dissemination @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Project Overview - Background • Work-related quality of life (WRQoL) is important to: Individual’s emotional and physical wellbeing Work outcomes – e.g. turnover The quality of service provided and outcomes related to service users @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Project Overview - Background • Care and nursing staff are particularly vulnerable to low levels of WRQoL, due to: Caring being emotionally taxing Structural pressures in sector – low wages and increased fragmentation Moral distress @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Project Overview - Background • Existing scales focus on: wages, patterns of work and supportive environment yet ignore emotional rewards from caring do not examine the impact of care work on workers’ own quality of life • A conceptually similar measure exists of the impact of caring on the quality of life of unpaid carers – ASCOT-Carer @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Aims and Objectives To begin development of an ASCOT-staff measure, examining the quality of life of care staff, and the impact of care work upon this The first stage, and the focus of this project, is to determine the domains of WRQoL that are relevant to care staff @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff What is social care work-related QoL? • ASCOT-Staff • Aspects of QoL most affected by care work. • Expect these to be sensitive to working conditions and culture. • Each domain has negative and positive outcomes for that attribute. • Focus is always on the outcome not the process • There may be lots of ways to create a positive workplace or culture • This measure aims to reflect how working conditions in social care impact on care worker’s QoL. @ascot_pssru #ASCOT_staff Research Questions RQ1. Review and appraise current quality of life at work scales that are relevant to social care work RQ2. Identify key domains necessary to develop a WRQoL tool that is specific to the adult social care workforce in England (ASCOT-Staff) RQ3. Identify potential ‘at work’ supporting mechanisms that are likely to improve care staff WRQoL @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Methods 1. Scoping review 2. Group discussions and individual interviews 3. Survey @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Project changes in response to COVID-19 • All fieldwork paused March 2020, resumed end of July • Amendment to Ethics • Focus groups changed to be held remotely using MS Teams/Zoom • Consent process adapted- completed and returned online • Additional journal article- Scoping Review Protocol submitted to BMJ Open • Six-month extension (pending) 16/09/2020 @DrShereeHussein Scoping Review Research questions: 1) What are the existing definitions of work-related quality of life in adult social care? 2) What are the dimensions (characteristics) of work-related quality of life in adult social care? 3) What aspects of adult social care work has an impact on the social care worker’s quality of life? 4) What questionnaires of work-related quality of life are available to be used in adult social care? 5) What factors are associated with work-related quality of life in adult social care? 6) What strategies have been implemented and evaluated that addressed care staff’ work-related quality of life? @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Prisma Flow Diagram Records identified through database searching Identification (n = 6289) Records after duplicates removed (n = 5979) Records screened Screening (n =5979) Records excluded (n = 5754*) Out of those 124 duplicates identified manually Full‐text articles assessed for eligibility (n = 225) Full‐text articles excluded, with reasons Eligibility (n = 182) n = 95 not a concept Additional records identified through n = 28 not a context other sources n = 29 not professionals (n = 17 ) n = 7 language n = 11 through references n = 8 type of study n = 6 provided through network of n = 2 duplicates experts n = 13 no full texts available Included Studies included in qualitative synthesis (n = 60) 16/09/2020 @DrShereeHussein Scoping Review: preliminary findings Level Organisational culture Job characteristics Personal characteristics Key Areas Wages and benefits Skill variety Strategies for coping Time issues Work‐life balance Individual characteristics Racism and discrimination Autonomy Job involvement Social support Self‐actualisation Career progression Working conditions Communication Commitment to clients Accountability/responsibility Client’s characteristics Training 16/09/2020 @DrShereeHussein Focus Groups • How working in social care impacts care workers' life? • What aspects of their work help people to feel positively about their lives and what aspects of their work have a negative impact on their lives? Original plan: 2 Focus Groups with managers, 4 with frontline staff To date: 2 with managers, 1 with frontline staff We decided to replace FG with frontline staff with interviews @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Individual Interviews • Top – down perspective • To reflect on the initial outcome domains identified so far. • To explore how the sector as a whole might use data like this. • To explore organisational support mechanisms to address staff work-related quality of life as identified through the scoping review. @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Individual Interviews • 12 semi-structured interviews completed on telephone or MS Teams/Zoom • Participants included representatives from carer and care organisations, policymakers and other relevant stakeholders • Interviews (and focus groups) transcribed and to be analysed using thematic analysis @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Individual Interviews- initial findings Key points • Perception of tool‐ • Benefits of the tool‐ • Important to know how data will be used • Help identify areas for development • A helpful resource rather than ‘a stick to • Good working environment=good quality beat with’ of care • Good to have a standardised tool for • Prevent staff burnout social care • Forge better relationships between workforce and management • Requirements for tool‐ • Sensitive to change • Adopted into or supported by national framework/policy • Consider how to make changes, rather than just measure 16/09/2020 @DrShereeHussein Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Next steps – Survey • Specific feedback on the importance and priority of the domains identified through the qualitative stage of the research. • All participants from the focus groups and individual interviews and advisory group members. • Online survey, option to complete it via phone call. @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Project Overview - Some ideas/examples Feeling valued and supported Job enable Relationships you to meet with users your own and carers needs ASCOT‐ Staff Having time to meet Feeling safe people’s at work needs Being able to make decisions @ascot_pssru #ASCOT_staff Dissemination and Outputs Agreed domains of ASCOT-Staff A brief guide for social care practitioners and employers A summary report to be published on the PSSRU website Two peer-reviews journal articles (open access) Project website: https://www.pssru.ac.uk/ascotforstaff/homepage/ Twitter: # ASCOT_staff @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Anticipated Impact Questionnaire Development Long term plans Phase One Phase Two Phase Three Dimensions of work-related Pre-tests, Cognitive Validation quality of life interviewing, Piloting ASCOT-Staff project Long term plans Short term plans @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Developing an application: Key Criteria • The topic is of relevance to the funder and programme aims • The team, especially the PI, is well‐situated with enough expertise to undertake research in this area • The research design and methodology are sound • The project activities are feasible within the suggested time frame • Clear awareness of potential risks and mitigating factors • There are tangible outcomes that have direct impact on social care service users’ outcomes • Effective Patient and Public Involvement (PPI) throughout the process • Involvement and collaboration with organisations that deliver social care services (e.g. local authorities, care providers) 16/09/2020 @DrShereeHussein Developing an application: Tips • You might have an idea for a while • Connect with relevant researchers, discuss and reflect • Seek advice from service users/carers and public in a meaningful way • It is very important to read and follow the application guidelines • Frame the idea bearing in mind the call specification and application form • Essential elements to include and connect them well: • Do the research questions follow logically from the identified problem? • Are the methods suitable to the proposed questions and objective? • Make clear connections to outcomes • What will your project produce? How are you going to build upon it further? What are the short and long term benefits? • Language and diagrams 16/09/2020 @DrShereeHussein Shereen Hussein
RfSC Roadshow, 7th October 2020 Preparing for an RfSC Application Questions @ascot_pssru 16/09/2020 @DrShereeHussein #ASCOT_staff Shereen Hussein
RfSC Roadshow, 7th October 2020 Public/care user Involvement Public/care user Involvement What is it, why is it important and what is expected in an SfSC application? Megan Barlow-Pay Research Design Service Patient and Public Involvement more of an overarching principle than a research method Has been incorporated into NIHR research in an official capacity for over 10 years Now seen as ‘the norm’ and expected in high quality health and social care research As social care researchers it may be known using different terminology, principles are the same. Participation • Patients who are recruited into a study as ‘subjects’. Engagement • Publicising and sharing information and results about research and research findings Involvement • An active partnership between researchers and patients and the public in the research process. Patients and the public are involved in decision-making. Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement INVOLVE defines public involvement in research as research being carried out ‘with’ or ‘by’ members of the public rather than ‘to’, ‘about’ or ‘for’ them. Democratic Principles • Citizenship, public accountability and transparency • Can lead to empowerment • Provides a route to influencing change Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement It improves health and social care research (and ultimately health outcomes!) • Provides a different perspective • Helps ensure research is relevant, manageable and implementable • Ennis and Wykes (2013): studies involving patients to a greater extent were more likely to reach recruitment targets De-mystifying research • Societal preconceptions about health and social care research • Part of a 2 way educational process • Creates a sense of ownership of healthcare system, and subsequently ownership of health https://www.rds- sc.nihr.ac.uk/wp- content/uploads/2017/09/RDS _PPI-Handbook_web_1.pdf Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement Design: • Help clarify or refine the research question, ensuring it is important to service users • Ensure the methods proposed will be appropriate for participants • Assist in creating a recruitment strategy • Review and comment on proposed questionnaires or data collection methods Undertaking/Managing • Helping steer the project through representation on a TMG • Assisting in writing patient facing documents including PIS/consent forms • Collaborating on intervention development/refinement • Undertaking interviews or interpreting data (training may be required) • Develop and co-deliver a dissemination strategy RfSC Stage 1 Plain English Summary When writing your summary consider including the following information where appropriate: a) aim(s) of the research • No specific free text box for PPI b) background to the research c) design and methods used • This does NOT mean you don’t talk d) patient and public involvement e) dissemination about PPI • Should be embedded throughout the application Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement The NIHR expects appropriate and relevant involvement of care users, carers, the public and other key stakeholders in the research it supports. It is essential to set out your plans to involve care users, carers and the public in the Stage 1 application. Your patient and public involvement plans will be assessed by the funding committee including patient and public members. Information and resources to assist you can be found on the INVOLVE website (a detailed definition of patient and public involvement in research, briefing notes for researchers on how to involve patients and the public and an involvement cost calculator and budgeting guide). In this section it is important that you identify all stakeholders who are relevant to your research proposal. For each stakeholder group you need to be clear about how they benefit from your proposed research and, where appropriate, how they have been involved in the development of the application, as well as the plans for their involvement in the proposed research. (Research Plan RfSC Guidance Notes Stage 1) Examples…. Background and rationale … A James Lind Alliance Priority Setting Partnership has identified XXX to be a top 10 priority for research in this area… Contributions from PPI/care user representatives in the development of the application supported the need for XXX Aims and Objectives The primary outcome measure, identified with the support of PPI/care user is XXX Research Plan The intervention was developed in collaboration with a expert user panel On the advice of PPI/care users, we have included XXX in our exclusion criteria Recruitment has been recommended by PPI representatives RfSC Stage 2 Second stage applications will have dedicated sections within the application form for PPI • You will be expected to go into much more detail • You will be expected to have a clear plan for PPI going forward Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement RfSC Guidance Notes Stage 2 Note that your description of how service users, carers and the public have been involved in developing this proposal, and how they will be involved in the proposed research, should be captured in the three specific Patient and Public Involvement (PPI) questions asked elsewhere in the application form. Although you are encouraged to include information about PPI activities within the Detailed Research Plan section, there is no requirement to repeat or duplicate the responses to the three specific PPI questions. In rare cases where proposals do not involve service users, carers or the public, clear justification must be provided, in response to the third PPI question. INVOLVE has issued guidance for researchers about involving patients, service users, carers and the public in research, as well as about payment and support, including the Briefing Notes for Researchers and the Payment resource centre: “Please describe how service users, carers and the public have been involved in developing this proposal” • Who are your care users/public involvement representatives • How were they identified? • What have they done to influence the research proposal • Give specific examples • E.g. “carer user feedback was that too many appointments at hospital may affect adherence. Subsequently, we have altered the design up so all follow ups assessments can be done at 3, 6, 9 & 12 months, alongside the service users’ regular appointments” How can the RDS help? • Review proposals and advise on ideas for Public Involvement • Help recruit Public Representatives, and make contact with local organisations and patient groups • Facilitate meetings between research team and Public Representatives • Support with funding PI involvement in the early stages of the application Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement “Please describe the ways in which service users, carers and the public will be actively involved in the proposed research, including any for training and support provided.” • Detailed plans for continued involvement • Think of the research cycle • How will service users etc. be supported? • Dissemination? How can the RDS help? • Provide guidance and advice on how to meaningfully incorporate PI throughout the course of the project • Help with planning funding for Public Involvement In rare cases where proposals do NOT involve patients and the public, clear justification must be provided. Please seek advice from RDS if you think there is strong justification for not including PPI Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement Working with PPI representatives during Covid-19 Unique challenges relating to involving public members in a safe and meaningful way during the pandemic, this is even more true for the most vulnerable communities, or for those without access to technology. Seek advice from RDS and build links with local community groups or not-for-profits. Resources available: https://www.rdsblog.org.uk/public-involvement-during-a-pandemic-how- we-are-supporting-researchers “The more elaborate our means of communication, the less we communicate” Joseph Priestley A good quality summary A clear, easy to read summary that is as jargon free as possible. It must be able to standalone and provide an overview of your whole research. • Why is it important? • Lay members on funding panels • Informs others about your research, i.e. policy makers, media etc. • Research funders will publicise the research they fund • How will it be assessed? • Will be assessed by reviewers and panel members who will comment on the summary. Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Public/care user Involvement How to write a summary Know your audience! Remember – those reading your summary will be interested, but not necessarily specialists. Imagine you are writing for a newspaper article. • Avoid jargon, abbreviations, and technical terms where possible • Avoid complicated or uncommon words • Use active not passive phrases. i.e. ‘We will do’ rather than ‘It will be done by us’ • Keep sentences short • Think about order and structure • Break up text • Ask your Public Representatives to review! Your Plain English Summary is NOT the same as your scientific abstract! It must be written from scratch. Thank you! M.s.barlow-pay@soton.ac.uk Megan Barlow‐Pay
RfSC Roadshow, 7th October 2020 Health versus social care: Differences in context and methods Health versus social care: Differences in context and methods Dr Andrew Power Associate Professor of Geography University of Southampton My background • Research interests in geographies of disability and social care, qualitative methodologies. • Served as Chair of Geographies of Health and Wellbeing Research Group (RGS‐IBG) 2016‐2020 • Active Citizenship & Disability project – Self‐directed support https://www.nuigalway.ie/centre‐disability‐law‐ policy/research/projects/completed/modernisationofservices/ • ESRC‐funded study – SelfBuildingOurLives http://selfbuildingourlives.org/ • NIHR (SSCR) funded study ‐ Promoting homelike environments for people with intellectual disabilities living in group homes https://www.sscr.nihr.ac.uk/projects/p160/ Context Andrew Power
RfSC Roadshow, 7th October 2020 Health versus social care: Differences in context and methods Social care legislation & key developments • Key pillars – Personalisation and Co‐production • 1996 Community Care (Direct Payments) Act • In Control – Personal Budgets • 2003 Fair Access to Care Services (FACS) • 2007 Putting People First • 2008 IBSEN review (reported FACS tightening of eligibility criteria) • 2014 Care Act National guidance Andrew Power
RfSC Roadshow, 7th October 2020 Health versus social care: Differences in context and methods Legacies of congregated care provision • Despite the policy aspirations towards community care, a substantial amount of social care is still provided within hospital and residential care settings • NHS England has sought to reduce the numbers of people with learning disabilities in these settings through their national ‘Transforming Care’ strategy (NHS England, 2012). • Limited progress due to funding constraints and variable delivery. • Sector faces tough challenges itself with regular reports of institutional abuse (e.g. Winterbourne, Whorlton Hall, Yew Tree) Landscape of social care Social care is very fragmented (1) geographically, (2) organisationally and (3) legally. (1) Geographically: social care largely community based and commissioned primarily by local authorities (‘post‐code lottery’) (and self‐funders) • Local authorities‐ commissioning of supported living and day support opportunities • Councils may choose to set their thresholds at different bands (Critical, Substantial, Moderate and Low – FACS) • NHS Clinical Commissioning Groups – Residential homes (‘Group Homes’) and nursing homes Landscape of social care 2) Organisationally: majority (~90%) of adult social care outsourced to the ‘Independent Sector’: • Private (e.g. Care UK, Cygnet) • Not‐for‐profit (e.g. Dimensions) • Charity/voluntary sector • E.g. Choice Support – serves around 900 people with learning disabilities in London and the home counties) • Micro‐enterprises (Needham, 2015) Andrew Power
RfSC Roadshow, 7th October 2020 Health versus social care: Differences in context and methods Landscape of social care (3) Legally: statutory duties under legislation are themselves fragmented. Social care itself is divided up into a myriad of different roles, each with their own legislative obligations and may or may not fall under statutory duties E.g. advocacy is now a statutory duty of local authorities. (e.g. VoiceAbility) Some forms of care fall outside of statutory provision, e.g. day support for people assessed as having low or moderate needs. • Hall & McGarroll (2012): growing number of disabled people in‐between, neither able to readily move into work nor so significantly impaired as to qualify for social care. Adult day support and care landscape also changing Research Andrew Power
RfSC Roadshow, 7th October 2020 Health versus social care: Differences in context and methods Methodology – ‘People Involvement’ • While PPI has a long tradition in health research, participatory and inclusive methods have also been around for some time in social care research (Walmsley and Johnson, 2008). • These approaches have different lineages, partly in response to the specific populations being studied (e.g. people with intellectual disabilities, dementia or mental health issues). This can affect how researchers seek consent from and engage with these groups. • Social care users can also be very disempowered, so many researchers have sought to develop more inclusive and emancipatory methodologies. Methodology – ‘People Involvement’ • Inclusive research (Nind and Vinha, 2011) – sincere participatory approaches that seek to reduce the power imbalance between researchers and participants in the planning, conduct and dissemination of research. • This typically involves closely working with a select group of people with lived experiences (e.g. advisory group; co‐researchers). • This method also seeks to design more inclusive methodological tools such as interview facilitation materials (e.g. ‘People in My Life Circles’, ‘Weekly timetables’, timelines) and photo‐voice. • Costs are involved: more time is required and there is a fine‐line between supporting participation and overburdening participants – asking permission and setting boundaries between ‘my space, your space, our space’ can help. Southampton Advisory Group and Research team co‐creating the #SelfBuildingOurLives project logo Andrew Power
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