REBUILD NEW ZEALAND JUNE 2020 - PWC
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“ New Zealand has done better than most other countries in terms of saving lives, the challenge now is to save livelihoods. 01 | PwC | Rebuild New Zealand 2020
Contents 03 The big questions facing New Zealand 04 What just happened? 08 Initial responses by public and private sectors 13 The case for real optimism in New Zealand 15 Nine forces of change will shape New Zealand 17 A bold approach to saving livelihoods is needed 19 Fragilities in New Zealand’s economy have been exposed 21 Seven planks to rebuild New Zealand 31 Where to next? 33 Let’s rebuild New Zealand
The big questions facing New Zealand The COVID-19 pandemic and its profound impact has left New Zealanders facing fundamental questions about our future and the kind of country we want New Zealand to be. In this special report we explore: • Now that the immediate COVID-19 health crisis is receding, how do we focus on rebuilding our economy so that it is better than before? • How do we keep people in work or get them back working as quickly as possible? • Who will pay for the recovery and how will it happen? • What roles should the public and private sectors play in New Zealand’s recovery? • How can we address social and economic structural inequities? • How do we tackle the twin challenges of growing our economy and boosting productivity? • Is there a case for reconsidering tax reform with a fresh lens? • What are our competitive advantages as a nation and how do we build on these to recover quickly and strongly? • How do we use the post-COVID-19 stimulus to catch-up in the battle to address climate change? • What lessons can we learn from our response to COVID-19 so that we are less vulnerable to future shocks? • How can we ensure the benefits of the recovery are shared fairly across all segments of society? We don’t pretend to have all the answers. most others, so that it is better than before. However, we want to contribute to what is an This means that New Zealanders can get back incredibly important debate. We firmly believe to work and the benefits of greater prosperity that New Zealand’s economy is capable of are experienced across all segments of our recovering more quickly and strongly than society. We want to help make that happen. 03 | PwC | Rebuild New Zealand 2020
What just happened? On 28 February 2020 the Ministry of Health confirmed the first official case of COVID-19 in New Zealand, just over four weeks after Australia had its first confirmed case, and around three months after the virus first emerged in Wuhan, China. As at 8 June 2020, some three months later, At the time of writing, New Zealand has enjoyed New Zealand is free of COVID-19. New Zealand 17 consecutive days with no new cases being has had a total of 1,504 cases, of which 1,482 reported, and no one has been hospitalised have recovered. Sadly, 22 people died from with the virus for 12 days. Over that period, the virus in New Zealand. Looking at the nearly 40,000 people were tested. The country experience in other countries, the toll could moved to Level 1 on 9 June. have been far worse. Figure 1: New Zealand’s response to the COVID-19 pandemic 90 Time under Levels 3 and 4 25 Mar 80 Moved to Level 4 70 Number of new reported cases per day 10 Apr Announced compulsory 60 quarantine for all 23 Mar international arrivals Moved to 50 Level 3 13 Mar 40 Announced 8 Jun 21 March compulsory Level 1 Alert system self-isolation 30 & level 2 for all announced international 27 Apr 8 Jun 25 arrivals Moved to Zero active cases Level 3 25 Jan 28 Feb 15 First First 13 May confirmed confirmed Moved to Level 2 10 case in AU case in NZ 19 March Closed borders to international visitors 0 20-Jan 27-Jan 3-Feb 10-Feb 17-Feb 24-Feb 2-Mar 9-Mar 16-Mar 23-Mar 30-Mar 6-Apr 13-Apr 20-Apr 27-Apr 4-May 11-May 18-May 25-May 1-Jun 8-Jun 15-Jun Source: COVID-19 current case details, Ministry of Health. Available from https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19- novel-coronavirus/covid-19-current-situation/covid-19-current-cases/covid-19-current-cases-details As we become accustomed to the more relaxed COVID-19 Level 1 environment following the severe lockdown that the country endured through late March and most of April, it is timely to congratulate ourselves on what we have achieved as a nation, and at the same time reflect on the enormity of the challenge that lies ahead. Pre COVID-19 Shock Management Post COVID-19 Status quo Economic Economic stabilisation Economic 14 downturn recovery June 2020 | 04 12 – to a “new 10 normal” 8 e
New Zealand is both better and worse positioned to manage the COVID-19 crisis New Zealand has done better than most Fund (IMF) warned that New Zealand could other countries in terms of saving lives, the be one of the worst hit economies in the challenge now is to save livelihoods. We have Asia-Pacific region, with its forecast (released been served well by our remoteness, and our in April) suggesting New Zealand’s GDP will ability to promptly close our borders meant we decline by 7.2% this year. have not only ‘flattened the curve’ but have quickly been able to pivot to an elimination One of the key contributing factors to strategy. Trust in our leaders has enabled the severity of the economic impact for much of the response to be communications- New Zealand is our significant reliance on led, as opposed to requiring regulation or tourism, with the New Zealand economy being coercion. This provided the Government with the fifth most exposed economy in the world a social licence to implement unprecedented to this industry segment, which accounts restrictions on our civil liberties, which were met for 20% of export revenues and contributes with relatively little resistance. approximately 6% of GDP (or closer to 10% once the impact on other industries such as However, our economy needs to be rebuilt retail and hospitality is included). On the other following the economic devastation that has hand, dairy is our other major export industry occurred locally and globally as a result of the and it has not been greatly impacted so far. COVID-19 health crisis. As the immediacy of the health crisis begins to The Government’s Budget 2020, released on recede, businesses, government and society 14 May 2020, forecast that New Zealand’s are naturally focussed on the immediately real GDP growth would decline from 2.8% relevant ‘shock’ and ‘management’ phases in the year ending June 2019 to -4.6% in the (see Figure 2). It is important to look beyond year ending June 2020, driven by a dramatic these immediate phases to consider what our quarterly decline in GDP of over 20% in the economy and our nation might look like in a June 2020 quarter. The International Monetary post-COVID-19 world. Figure 2: New Zealand’s real GDP growth forecast and illustrative COVID-19 impact Pre COVID-19 Shock Management Post COVID-19 Status quo Economic Economic stabilisation Economic 14 downturn recovery 12 – to a “new 10 normal” 8 Average annual % change 6 4 2 C-19 CRISIS 0 -2 -4 -6 -8 -10 -12 -14 Few infections, Virus Virus not identified Peak infection to stabilising infection rates treatment/herd status immunity reached 2018 2019 2020 2021 2022 2023 2024 Real GDP growth Source: Budget 2020, Fiscal Strategy. Available from https://budget.govt.nz/budget/2020/wellbeing/fiscal-strategy/index.htm#reference-6 05 | PwC | Rebuild New Zealand 2020
“ Our success in combating the health crisis will not automatically translate into success with the forthcoming economic challenge. As a nation, we appear to have almost health crisis earlier than most other countries. eliminated the COVID-19 virus, avoiding a Even Australia, which encountered its first large scale pandemic which would have cases over a month before New Zealand, is overwhelmed our under-resourced hospital still confronting new cases in some states system and could have resulted in hundreds, if and territories. not thousands, of fatalities. Although New Zealand has weathered the We should be proud of our political and public health crisis well and we are now at the sector leaders who have largely made good next stage in terms of looking to revive our decisions. These include implementing a economy, we are not alone in this regard. strict Level 4 lockdown at a fairly early stage Other countries are doing likewise, and at the in the pandemic’s growth curve, closing same time international borders are starting to our international borders and introducing reopen and domestic activity is ramping up. quarantine measures, as well as ramping up Our success in combating the health crisis will our ability to carry out widespread contact not automatically translate into success with the tracing and dramatically increasing the testing forthcoming economic challenge. We live in a regime. The counter view is that we had no globally-competitive world, and New Zealand’s choice because our health system was under- economy is not insulated from what is resourced and could not have coped with a happening elsewhere. Fortunately Australia large scale pandemic such as occurred in Italy, looks like its economy will rebound reasonably Spain and the UK. well, which assists New Zealand given the significance of our trading relationship with our In the wake of combating the health crisis nearest neighbour. we cannot afford to lose sight of the mental health needs of New Zealanders, especially As part of the immediate response to our youth and those most severely impacted COVID-19, there have been a wide range of by the economic crisis; as well as the catch-up economic support measures introduced, required to address other healthcare needs, including those that preceded Budget 2020, such as delayed cancer treatments. such as the initial round of wage subsidy support that cost approximately $11 billion, There is however no doubting that these along with more comprehensive measures COVID-19 response measures have made a outlined in Budget 2020 and subsequently. difference, as evident by the fact New Zealand has emerged from the immediate COVID-19 June 2020 | 06
There is a risk that New Zealanders will quickly move on, believing the health crisis has passed and hoping to return to something similar to our previous ‘normal’ with the least amount of pain from widespread unemployment and business failures across multiple sectors. In our view, such nostalgia would be a mistake; the pace and scale of the shock caused by COVID-19 means that New Zealand has already changed in a fundamental way, and further change is inevitable. The enormity of the change, including the massive public expenditure programmes being contemplated, also presents a unique opportunity for New Zealand to reshape and rebuild itself, so that our economy recovers more strongly and in a way that delivers greater prosperity for all New Zealanders in a sustainable manner. We need to move quickly with this economic leadership otherwise this debt burden will act as a handbrake on future generations. This report outlines the initial response by both the Government and private sector, and the resulting implications for our economy in the near term. We then list nine forces of change that will shape our recovery and identify structural weaknesses already present in New Zealand’s economy pre COVID-19 that create greater fragility. Offsetting this, however, we give reasons why New Zealanders should feel optimistic about our ability to recover strongly and quickly. Finally, we describe seven core planks we have identified as fundamental to rebuilding New Zealand’s economy for the better and list follow-on areas where more policy consideration and undoubtedly some fresh thinking is required. 07 | PwC | Rebuild New Zealand 2020
Initial responses by the public and private sectors From the third week in March, the New Zealand Government’s response to COVID-19 can be described as dramatic, swift and agile. Although some will debate the timing and detail of particular actions, there can be no doubting the outcome. The relatively small number of cases, absence of widespread community transmission, lack of any large scale hospitalisations, and comparatively small number of fatalities, all vindicate the Government’s actions. “ These actions have been successful because the vast majority of New Zealanders played their part, adhering to restrictions on their ordinary freedoms and behaviours, constraints that would have been unimaginable at the start of 2020. Our success as a nation in combating Our success COVID-19, and saving lives as a result, has as a nation come at a very real cost. A great many New Zealanders from all walks of life have in combating lost income and consumed savings. In some COVID-19, and saving lives as cases, this will be quickly recovered, but for others it will be long-lasting. Businesses have been disrupted or have failed, in the process destroying what may have represented a result, has decades of hard work. There have been come at a very enormous sacrifices. Some individuals and communities, businesses and sectors have real cost. borne a disproportionate cost, as part of the national effort to keep New Zealand safe from COVID-19 and prevent large-scale hospitalisation and loss of life. June 2020 | 08
Public sector response In addition to its immediate health response to to deploy a range of support mechanisms to COVID-19, led by the advice from the Ministry help individuals and businesses combat the of Health and a range of health specialists and immediate financial implications. academics, the Government has quickly moved Government measures have included: • The Wage Subsidy Scheme, now entering its second iteration, enabling businesses expecting to experience a greater than 40% decline in turnover to claim further wage subsidies for an additional eight weeks running to the end of August; • A tax-free Income Relief Payment of $490 per week (or $250 per week for those employed part time) payable for a 12 week period that can be claimed by those who have lost their jobs because of the pandemic; • Funding support for businesses, through the Business Finance Guarantee (BFG) Scheme and the Small Business Cashflow (Loan) Scheme (SBCS), both of which are aimed at providing additional funding for predominantly small-to-medium-sized enterprises (SMEs) who typically lack ready access to the public capital markets and are especially vulnerable; • Delivery of specific support for businesses particularly affected, such as the $900 million standby credit facility for Air New Zealand and additional funding for other organisations such as the TAB; • Deployment of more targeted or sector-specific support packages, covering sectors such as the arts, sport, aviation and tourism; • Changes to New Zealand’s tax regime to provide cash flow support for businesses, such as the restoration of depreciation on industrial and commercial buildings and the ability to carry back current year losses resulting from COVID-19 to obtain a refund of taxes paid in the prior year; • Establishing a $3 billion fund for ‘Shovel Ready’ infrastructure projects, building on the $12 billion infrastructure stimulus package announced in January 2020; • A range of general support measures designed to assist businesses to cope, such as mortgage holidays for those whose incomes have been affected by the economic disruption from COVID-19, e-commerce and digitisation support for small businesses, business consulting support, and a R&D loan scheme to be administered by Callaghan Innovation. The measures announced to date by the This level of government spending is Government, including those summarised unprecedented. The Government’s support above, and those contained in Budget 2020, measures will be funded through a public involve aggregate expenditure in the order of borrowing programme, the scale of which is $30 billion. On top of this, the Government evident by the fact that New Zealand’s net core has indicated that up to an additional Crown debt as a percentage of GDP is forecast $20 billion is available for further spending to increase from around 20% pre COVID-19 to initiatives designed to combat the economic more than 50% by 2023. consequences of COVID-19 and assist New Zealand’s economic recovery. 09 | PwC | Rebuild New Zealand 2020
The scale of the Government’s response is dramatic in every respect. What is also significant is the speed with which the Government has deployed these initiatives. It has been able to deliver the cash flow support such as the Wage Subsidy Scheme payments and SME loans virtually immediately, in marked contrast to other highly-developed economies that have struggled to deliver support with any degree of urgency. The Government is also commended for its agility. There have been a number of instances where Ministers have demonstrated an ability to amend previously stated positions in response to either public opinion or changing circumstances, such as the relaxation of the numbers permitted at social gatherings during Level 2; and the acceleration of the date for considering a move to Level 1. Within the health sector itself, reforms have occurred with extraordinary pace, as the country, by necessity, moved to a virtualised care model that was primary care-led, with a massive shift to telehealth. This makes much better use of limited health resources so why would we go back? The crisis has also seen New Zealand’s public sector collaborating and working in a truly cross-agency manner to facilitate the policy, strategy, communication and economic response to the crisis. The All of Government cooperation within the COVID-19 response has been a culture shift for what can often be a siloed public sector. Speed, agility and coordination are not traits typically associated with public sector decision- making. The Government’s performance in this regard is to be applauded. It is now vital to maintain these traits and culture shifts as they are equally important to enable the economy to recover quickly and strongly. June 2020 | 10
Private sector response Alongside the Government, New Zealand that business leaders have, wherever possible, businesses and business leaders have also sought to minimise the impact. Organisations played a significant role. have accessed the Government’s support packages, particularly the Wage Subsidy Fortunately, New Zealand has a robust banking Scheme, to retain staff to the greatest system and banks have generally shown a extent possible. high degree of flexibility in terms of how they have supported their customers’ needs at this Boards of directors and senior management time. Many borrowers have requested facility have exercised restraint and shown leadership extensions, asked to postpone scheduled by voluntarily taking salary and fee reductions, debt repayments, or sought covenant waivers even in instances where the businesses to avoid defaults under existing borrowing concerned have not been directly impacted by arrangements. The banks have largely been COVID-19. understanding and accommodating of these requests. Businesses can also be congratulated for the innovation and agility they have shown as they We have seen businesses, both large look to navigate their way through the new and small, acting responsibly and with trading environment they find themselves in a high degree of sensitivity to the issues during the lockdown period. confronting their employees. While large scale redundancies and changes to working We have seen businesses rapidly alter their conditions, such as reduced working hours, business models to make greater use of online are inevitable for many businesses, we observe platforms. Businesses that previously operated 11 | PwC | Rebuild New Zealand 2020
solely in the B2B space have evolved to a B2C Remote working has become a norm for many, model, and virtually all businesses have quickly and there is no doubt that businesses and their adapted their physical environments to provide staff have all learned a great deal about new the necessary social distancing and hygiene ways of working, and have started to reimagine standards that are essential to minimising the how their business and its modus operandi risk of further COVID-19 outbreaks. might look in the future. While much about our immediate and medium term future continues to be clouded with an all pervasive uncertainty, what is now apparent from the immediate aftermath of the COVID-19 pandemic and the induced economic shutdown is: • A dramatic decline in GDP of somewhere between 7% and 8%; • A rapid increase in unemployment from an historical low of approximately 4% to a forecast peak of 9.8% in September 2020; • Net core Crown debt is forecast to increase from $88.9b in 2020 to $188.7b in 2023 – i.e. from approximately 30% of GDP at the end of this financial year to over 50% of GDP by fiscal year 2023; • The very real prospect that there will be a significant decline in consumer confidence, resulting from reduced income, rising unemployment, anxiety over potential further redundancies, and an expected decline in house prices. June 2020 | 12
The case for real optimism in New Zealand Despite the dire economic consequences and gloomy predictions resulting from the immediate reactions to the COVID-19-induced economic recession, there is still good reason for New Zealanders to be optimistic about our ability to recover more quickly and strongly than most other countries. We have some natural and unique advantages that set us apart from many other nations. Why New Zealanders can be optimistic about recovery: We are a small and agile nation Our natural borders are our friend New Zealand is a small country with a Another natural advantage stems from our relatively small economy. Our nominal GDP is geographic isolation. As an island nation in approximately $300 billion and our total Crown the South Pacific, we have natural borders. assets are around $370 billion. These figures Historically, this has helped protect our show that New Zealand is, in comparative agriculture from pests and disease; and now economic terms, smaller than some of the it also acts as a natural barrier to stem the world’s largest businesses. Amazon had 2019 spread of pandemics like COVID-19. Our ability revenues of NZ$431 billion and total assets to quickly impose stringent border quarantine of NZ$346 billion. Apple is another example, measures means that we have created a safe with 2019 revenues of NZ$399 billion and total domestic environment, one that allows people assets of NZ$521 billion. to largely go about their lives and work on a day-to-day basis with freedoms that may still be However, as we know, big is not always best. some time away in other countries. The benefit of being a small country is that it enables our economy to be nimble, meaning it can change and adapt quickly. The traditional We have globally-competitive Kiwi ‘can do’ attitude needs to remain at primary industries the forefront, let’s talk about what we can Major sectors of our economy continue to be do, not what we can’t do. New Zealand’s well positioned and have not suffered greatly relative ease of doing business and closeness through the COVID-19 crisis. Our largest of relationships should help to get things industry being primary agriculture, accounting done. All of this is far more difficult in larger for over 20% of GDP, continues to perform economies, such as the US. 13 | PwC | Rebuild New Zealand 2020
strongly across most segments. We have a We possess an abundance of natural competitive advantage as a low cost, renewable energy high quality producer of proteins, which remain With respect to climate change, which was in strong demand globally. viewed as one of the most pressing issues Fortunately, we continue to have access to in New Zealand at the start of 2020, this the world’s markets, especially large, growing country has some clear advantages compared markets like China and other Asian countries. to others. We are fortunate to have a high Our exporters have also shown agility, in terms concentration of renewable energy sources of switching between markets as global trends in our electricity generation mix and an change. New Zealand’s trade deals have been abundance of land for tree planting and other helpful. The New Zealand/China Free Trade sequestration activities. Agreement has had an impressive impact We have a great opportunity to leverage our on our two-way trade with China over the heavily renewable electricity mix to address last decade. carbon emissions across other sectors, such as the electrification of vehicles, which represent nearly 20% of New Zealand’s gross greenhouse We can explore new gas emissions. In addition, New Zealand has infrastructure opportunities an established emissions pricing mechanism We have the ability to stimulate our economic through the Emissions Trading Scheme (ETS). recovery using the much needed catch-up in infrastructure spending, although it is critical to ensure that we invest in the right projects We have strong institutions and that will deliver the best long term returns, from political stability an economic perspective as well as broader Finally, New Zealand continues to have strong societal and environmental returns. To do this, public institutions and political stability, both we may need to revisit previous assumptions of which are essential enablers to business about what sort of infrastructure is needed, investment. Transparency International’s given the enormity of the changes likely to Corruption Perceptions Index ranked eventuate in a post-COVID-19 world. New Zealand equal first (alongside Finland) in its 2019 survey of 180 counties, indicating a very high level of confidence around the Our digital investment can really pay off absence of corruption within our public sector. We have all learned over recent weeks some Our two major political parties are both centrist new realities about the digital world that we parties, and over time have demonstrated fairly live in. New Zealand has reaped the benefit similar approaches on many issues. from its investment in ultra-fast broadband (UFB). More than 1.6 million households and businesses now have access to UFB and the national UFB rollout is over 85% complete, extending to more than 110 towns and cities, and now reaching more rural areas as well. Our workforce has the ability to upskill and take advantage of this digital world, as evident from our thriving technology businesses. Technology has also reduced the tyranny of distance that New Zealand historically suffered from, given our distance from most of our major trading partners. June 2020 | 14
Nine forces of change will shape New Zealand The pace of change triggered by COVID-19 is unparalleled in peacetime. Some changes are undoubtedly temporary, but there exist a series of forces that will shape our nation over the coming years. How these forces manifest themselves in practice – nature, scale and scope – is in large part a function of the choices that government, businesses and individuals make over the coming months and years. The key forces are described below: Greater government Debt and capital involvement Increased levels of government In recovery, the Government will support lead to higher exert more influence over our lives and government debt and interest the economy than it has in decades; but payments. Access to private capital what form will this take – investor/owner, may also be limited given the level of regulator, or reformer? uncertainty and pricing or terms may be less attractive. We may have to contemplate a sovereign debt rating downgrade. In any event we will grow with a debt hangover that future generations will have to either live with or repay. 15 | PwC | Rebuild New Zealand 2020
Consumption behaviour Industry consolidation The ‘new way of living’ With such large changes to will impact consumption business models likely, industry behaviours with consumers structure changes will follow. Some becoming more cautious and digital. We businesses will survive, some will not, have witnessed a step-change in online and some will fundamentally change – and digital behaviours. Consumption resetting the basis for competition. patterns will reflect changed priorities and new realities. There will be a new generation of cautious consumers emerging. Tax reform The economic crisis has undermined the ability of governments to raise revenue Accelerated digitalisation in their traditional ways given the and data reliance disruption to business and personal Accelerated demand incomes, and changed consumption for e-commerce and e-services. and saving behaviours. With additional Businesses that have or are rapidly able government expenditures to support to build robust digital capabilities will be the economy, the Government will in an enviable position as technology is be challenged to find new ways at the forefront of change. of raising revenue without stifling economic growth. Productive, flexible and distributed working Migration Unemployment will be high, New Zealand will be a more and workplace flexibility will be desirable destination to live and the new norm. Increased technological work due to our relatively successful competency means new high-tech skills management of COVID-19, but it is not will be required over traditional low-skill clear to what extent we will remain open work and productivity must improve. to recent migration levels. The quantum There’s no going back. and ‘quality’ (skilled versus unskilled) of migrants will shape productivity outcomes, and affect demand for housing and infrastructure. Resilient, secure supply chains Significant disruption affected nearly all layers of the supply chain, highlighting vulnerabilities and revealing exposures of the current local, national, and global supply chains. Supply chains may need to be shorter and will certainly require greater resilience. June 2020 | 16
A bold approach to saving livelihoods is needed Business people know that hope alone is not a viable strategy. Instead, what is needed is strong leadership and enlightened vision, both at a political and business level, in order to harness New Zealand’s competitive advantages, achieve the strong and speedy recovery that we all desire and make that prosperity sustainable for the benefit of future generations. Businesses are not looking to the Government The last few months have resulted in most for handouts and solutions; rather they are businesses learning a great deal about looking for leadership, an understandable themselves and what they truly require economic framework, and a future where to survive. Many firms have a new found the Government and business operate in understanding of what constitutes their core partnership. Businesses are not seeking a competitive advantage, and therefore what government-driven national recovery plan aspects of their business need to be protected where the state participates directly in the at all costs, and how to build financial resilience. economy. Instead, businesses are looking These learnings will stand businesses in good for a government-sponsored framework that stead over the coming years. provides the greatest degree of certainty against which business leaders can formulate It could be argued that most businesses have their own recovery plans; alongside incentives probably learned more in the last three months for businesses to deploy capital, take risk and about their capabilities and vulnerabilities than address the undeniable challenges arising in the last 30 years. We have rapidly evolved from COVID-19 so that they recover quickly our thinking and found new ways of doing and strongly. things, in some cases better than ever before. Many businesses have gone a great deal There will inevitably be business failures as further. Rather than businesses just talking a result of the COVID-19-induced economic about much-needed transformation, driven by crisis. There will be a natural shake out among forces such as disruption and digitisation, the businesses and some will fail, particularly last three months have seen an unprecedented in vulnerable sectors. The likelihood of level of actual transformation driven out of business failure will be exacerbated in firms sheer necessity. lacking strong internal governance, clear risk identification, strong management and financial resilience. 17 | PwC | Rebuild New Zealand 2020
“ ...the last three months have seen an unprecedented level of actual transformation driven out of sheer necessity. As we now commence the recovery phase and start to reimagine the future, it is vital that business thinking does not automatically revert to doing things in the same way as before; clinging to inefficient legacy practices and outdated structures. Instead, we will move to a ‘new normal’ where many businesses have new markets and customers, and these will be addressed through different business models and innovative new working practices. We can observe what other countries have done, both in terms of what works and equally what has failed. Domestically we have learned how we can come together as a team of five million and achieve outcomes that make us the envy of many other nations. We have done this in combating the COVID-19 health crisis. Now we need to do the same in confronting our economic challenge. We shared a common vision to fight and indeed potentially eliminate COVID-19, now we need to share the same vision and commonality of purpose for rebuilding our economy. New Zealand needs to put these learnings to good use as we frame up our national economic recovery and go about reimagining a more prosperous and sustainable future for businesses and future generations of New Zealanders.
Fragilities in New Zealand’s economy have been exposed New Zealand was recording low levels of unemployment immediately before COVID-19, and had enjoyed a virtually uninterrupted decade of relative economic prosperity post the global financial crisis (GFC). However, there were underlying adverse trends strong net migration flows, and does not reflect deeply embedded in New Zealand’s economy underlying real growth in per capita GDP. that, left unchecked, would have impeded future economic progress and prosperity. New Zealand has, in common with most These have not gone away as a result of other members of the OECD, a rapidly ageing COVID-19. Instead, these issues have come to population. Alongside this we have some of the fore. the highest house prices in the world in real terms. These factors combine to create a sense Our recovery from the COVID-19-induced of intergenerational inequity. The younger economic crisis and the willingness for the generation view home ownership as an public and private sector to embrace change unaffordable dream and at the same time face on a scale that is unprecedented present a the inevitable but very real prospect of paying very real opportunity to address these inherent the ballooning costs associated with universal fragilities in our economy. superannuation and health benefits for an increasing number of aging baby boomers, These fragilities relate to our inability, despite and now the added debt burden arising decades of talking around the subject, to find from COVID-19. ways to improve our productivity, which has steadily declined relative to almost all other New Zealand’s ‘clean green’ image has also members of the OECD. been increasingly thrust under the spotlight, as we consider how to grow our economy in Our growth can look good when measured a sustainable way, and address the enormous against some of the larger and mature significance of climate change. New Zealand economies within the OECD, yet it is fairly has taken several proactive steps to address lacklustre compared to what has been environmental management, particularly in experienced by smaller economies and most of respect of greenhouse gas emissions, clean our Asian neighbours. Also, much of our growth waterways and water quality, but there remains over recent years has come as a result of a significant amount of work to be done. 19 | PwC | Rebuild New Zealand 2020
New Zealand certainly looks ‘clean and green’ on the surface, and there is much that supports this image, but there are cracks showing as sustainable business practices transition from a ‘nice to have’ to a ‘need to have’. The introduction of ETS regulatory reform later in 2020 will further strengthen our ability to address climate change obligations by giving more ‘teeth’ to a well-established mechanism. While the ETS is a progressive step, carbon neutrality at the border is important because reducing carbon emissions in New Zealand (by down-scaling carbon-emitting business), while importing them (from countries without such regimes), may create worse outcomes. New Zealand has the world’s fifth highest rate of incarceration, and the highest rate of teenage New Zealand has been suffering from decades suicides in the OECD. of underinvestment in critical infrastructure. This has impeded economic progress and The COVID-19 recovery creates a once- creates inefficiencies and additional cost for in-a-lifetime opportunity to address these businesses and citizens alike. inequalities. There is also the potential for the COVID-19 recovery to reinforce and deepen Finally, we have to acknowledge the societal them. Instead, it is vital that the recovery is inequality that has long existed in New Zealand, inclusive and narrows rather than widens the demonstrated through the over representation divides in our society. This means that not only of Māori particularly in the criminal justice everyone must benefit, but there has to be system, health and in unemployment figures, disproportionate benefit for those who are most while also being underrepresented in school affected or less well off. achievement and undergraduate degrees. “ As the trite, but true, saying goes “never waste a good crisis.” New Zealand needs to find a way to harness the COVID-19 recovery to address these issues in a way that we haven’t done previously. A further cause for concern about the immediate recovery programme stems from ...it is vital that the fact that we are now less than four months out from a general election. The next few the recovery is months will be critical in terms of putting in inclusive and place the building blocks for New Zealand’s economic recovery. Policy development and narrows rather execution needs to continue at pace. We can than widens not afford a situation where political leaders are distracted by the election campaign, or worse the divides in still, policies are distorted by political motives our society. and electioneering. Also, prior to the election we will enter a period when the machinery of government will largely come to a standstill, as convention dictates that major reforms should not be enacted shortly before an election. June 2020 | 20
Seven planks to rebuild New Zealand As we have observed, the New Zealand Government has already committed around $30 billion to support the economic recovery from COVID-19, with the potential for up to a further $20 billion to be spent. These spending initiatives are being funded Given public finances are limited, there are by a massive public borrowing programme. constraints on just how much the Government This underscores the need to ensure that can and should do, so decisions need to be spending is wisely directed into the areas weighed and balanced against clear objectives, that will deliver maximum benefit, particularly and prioritised to deliver maximum impact. around building greater resilience within This is no different than what any business our public healthcare system, maintaining does in terms of rationing capital expenditure employment and driving a rapid economic off a limited funding base. recovery that benefits all segments of society. We have identified the following seven planks as being fundamental to rebuilding New Zealand’s economy: 1 Maintaining employment may require further support Maintaining employment is arguably the suggesting that unemployment will peak at Government’s number one priority as it 9.8% before dropping back to below 5% within responds to the COVID-19 crisis, and we five years. We view this as an aspirational agree with this approach. High levels of outcome, one which is achievable, but only unemployment, potentially exceeding 10% with a laser-like focus on spending priorities, of the workforce, are likely to be intolerable extremely good execution of initiatives across to most New Zealanders, and will give rise the board, along with favourable tailwinds such to enormous direct costs (such as increased as continued strong demand for New Zealand’s unemployment benefit payments) and a primary sector exports and at least a moderate range of indirect costs (social displacement, recovery within the tourism sector. retraining, poorer health status, etc). Maintaining employment is also important We support the Government’s decision to because it will enable firms to maintain their extend the Wage Subsidy Scheme for a second productive capacity and therefore recover more round, targeted at those businesses that expect quickly as soon as demand picks up. to experience at least a 40% revenue decline. Budget 2020 contained what many view as an There is a case for a further round of even optimistic forecast prepared by the Treasury more targeted wage support, aimed at those 21 | PwC | Rebuild New Zealand 2020
businesses that will be experiencing an even made for employees with specialist skills and more prolonged recovery (evident from a knowledge, because retaining these people turnover drop of say, 70%), but also with greater within businesses will be an important enabler flexibility to allow wage support payments of a speedy recovery. to be claimed even where employees are reduced to say, 60% (rather than 80%) of The lockdown period taught us a great full time equivalent status. At the same time deal about new ways of working that many policies need to be carefully designed to businesses quickly embraced out of necessity. ensure taxpayer funds are not being applied to The ability for more people to work from home support those businesses that were struggling more often has enhanced our workforce from before COVID-19 and those that do not have a diversity and inclusion perspective. We need a reasonable prospect of recovering in the to maintain this flexibility and agility within our post COVID-19 era. We also believe there is a workforce to enable greater participation in case for an additional form of wage support the future. that allows higher levels of payment to be 2 Stimulating real growth requires an honest conversation about what growth means and identification of the critical enablers such as good infrastructure We need to be clear about what real growth Recent decades have seen New Zealand means. It is growth in GDP that runs ahead struggle to achieve real growth. Our average of CPI increases, and requires growth in growth rate over the last 20 years has been per capita GDP. It is not simply absolute approximately 1.6%, which has lagged behind growth that is fueled by net migration flows, most of the other members of the OECD and is although we believe there is also a case for well behind that of our major trading partners, encouraging migration. including Australia and China. As any business knows, one of the ways to As a nation, if we are not growing at least at overcome a debt burden is to ‘grow your way the same rate as other countries, the reality out of trouble’. This means that as the economy is that we are falling behind. Weak growth grows, the significance of the debt burden will ultimately translate into a reduced ability associated with the COVID-19 recovery will to fund core elements of our society that “ gradually subside. most New Zealanders have come to expect, Weak growth will ultimately translate into a reduced ability to fund core elements of our society that most New Zealanders have come to expect. June 2020 | 22
like access to first world healthcare and world- for both wider economic development and for class education. While absolute growth in real social outcomes. terms is important, so too is the importance of ensuring that all New Zealanders experience Bringing forward infrastructure projects that the benefits of that growth. would have occurred in the future (like hospital builds) is still a good way to stimulate the This was apparent in the public mood at the economy and reduce the debt drag. We need time of the last election. On the one hand, to revisit our thinking around what constitutes the incumbent government was highlighting ‘critical infrastructure’ in a post-COVID-19 New Zealand’s strong record of economic world, as it may not be the same projects we growth (largely fueled by migration flows), and were previously thinking of. There may also be yet at the same time we had an unprecedented a need to reform how infrastructure is delivered. outcry over the housing crisis that was affecting Many of New Zealand’s traditional delivery many, as well as the plight of growing numbers methods are localised and don’t bring the of homeless people. There was a bigger benefits of strategic planning and procurement conversation going on around inequality in that a nation of five million should experience. its broadest sense and an emerging view that capitalism was failing to deliver across We need to be sensitive to the future needs of the spectrum, and for perhaps the first time our communities so that any new infrastructure business leaders were fronting societal issues. considers trends in urbanisation, the necessary and urgent transition to a low-carbon economy, Quite a bit has been made of our increased use of technology opportunities ‘infrastructure-led recovery’. This has merit, in (e.g. 5G infrastructure), and different ways of terms of the role that infrastructure can play in working. direct economic stimulation and maintaining employment; and there is ample evidence that As a nation whose population just passed the well thought out infrastructure projects are a five million mark, it is also timely to debate what key enabler of economic growth. Here too, an ‘ideal’ population is for a country of our size, bold investment decisions are needed, rather and our resources. than merely a continuation of Crown grants for ‘business as usual’ infrastructure. Projects need to be viewed in a holistic light to ensure they are coordinated to be a strong catalyst 3 Increasing productivity may include leveraging global investment or people and capital alongside significant structural changes in our economy Like economic growth, the challenge of include changes to the education system improving New Zealand’s productivity to support research and innovation, better has proved elusive for decades. In fact, diffusion of technology and innovation into all New Zealand has gone backwards in terms of New Zealand businesses, greater emphasis on productivity, and now ranks among the bottom equitable skill-based training, greater capital quartile of OECD countries. intensity within businesses, and additional investment in research and development (where Much has been written on the subject, but New Zealand invests at a rate approximately little has been done to address the substantive half that of most OECD countries). underlying issues. A feature of the New Zealand economy is that Key enablers to growing productivity and it comprises many small businesses and few reversing the decades-long downward trend of scale who are internationally competitive. 23 | PwC | Rebuild New Zealand 2020
Real growth in productivity will come from enabling the growth of larger businesses that can fund the innovation required to succeed at scale in international markets. Fortunately these changes will also align with other key aspects of rebuilding New Zealand. For example, capturing the benefits from decarbonising our economy will require both innovation and significant improvements “ in productivity. Real growth in productivity will come from enabling the growth of larger businesses that can fund the innovation required to succeed at scale in international markets. People are key to driving this improvement and, while it will take time to build the research base required to deliver productivity improvements, we are fortunate that, New Zealand is well placed to attract migrants with the specialist skills needed to enable productivity gains. There is also a need for additional capital to fund organic and acquisitive growth and greater capital intensity within businesses. This requires a more enlightened approach to foreign direct investment (FDI). New Zealand has always been a net importer of both specialist skills and capital, and there is a role for these imports to grow businesses and improve their productivity. There needs to be well-informed public debate on these topics, in the hope that a more principled approach can be taken in the future with regard to both immigration and FDI. June 2020 | 24
4 Addressing intergenerational inequity may mean making some tough decisions New Zealand’s younger generation will be the Rampant house price inflation has created a ones who inherit the debt burden associated society of the ‘haves’ and ‘have-nots’ or the with combating the COVID-19 health crisis, owners and the renters. Homeowners have whereas the principal beneficiaries have been generally enjoyed strong capital appreciation the older generations of New Zealanders. in their family home which provides a source of We know that older people were most wealth accumulation, and for many constitutes susceptible to suffering the worst effects of their ‘retirement nest-egg’. On the other hand, COVID-19, whereas young people were far for the renters, the goal of purchasing a home is more likely to recover. becoming an impossible dream for many. The intergenerational legacy of combating There are other societies, notably in Europe, COVID-19 adds to a growing extent of where freehold home ownership is far less intergenerational inequity that has become prevalent and instead families occupy rented progressively ingrained within New Zealand. housing throughout their lives; yet it is an ingrained feature of the New Zealand way of life. Other key contributing factors include New Zealand’s universal national The Government may also need to revisit superannuation scheme, which successive other policies, such as the fees-free first year National and Labour governments have been of tertiary education, which does not appear reluctant to change. This is notwithstanding linked to achieving quality outcomes; and the the arguments that the current scheme is student loans scheme that burdens many becoming unaffordable, but also unnecessary new entrants to the workforce with high levels in terms of its universality, especially given the of debt. age of entitlement has not altered for almost two decades, despite the fact that average All of these issues need to be comprehensively life expectancies over that same period have addressed as part of reversing the trend increased by more than nine years. towards growing intergenerational inequity, ensuring our society is fairer and the benefits of This issue has been exacerbated by the limited economic recovery and prosperity are shared enthusiasm that the same governments have by all. had for encouraging private savings. While there is much to be admired with Kiwisaver, it remains a lightweight compared to the compulsory savings regimes in other countries, notably Australia. For example, many young people when joining the workforce end up with default Kiwisaver providers and their savings are placed in balanced funds whereas they may be better served by growth funds at this early stage in their lives. The New Zealand Superannuation Fund is a worthwhile contributor to our national savings programme, however, it too has suffered from the vagaries of government policy shifts around its funding. 25 | PwC | Rebuild New Zealand 2020
5 Tax reform must be reconsidered to broaden the Government’s revenue base and remove investment bias For too long New Zealand has relied on an the Government’s Tax Working Group, which overly narrow tax base, with most of the reported back last year. Despite all the work Crown’s revenue coming from taxes on income that has been carried out, there has been (either at the personal or corporate level); and little in the way of fundamental tax reform by taxing consumption in the form of GST. implemented as a result of these reviews. Most would agree that there is little scope to The ‘elephant in the room’ remains a capital increase GST from its current level. To do so gains tax (CGT), with successive National would severely impact those on lower incomes. and Labour governments being unwilling to introduce a CGT. Increasing income tax is likely to be counterproductive as it will hamper investment In our view there is now a greater need than and economic growth. New Zealand’s rate ever to broaden New Zealand’s tax base so it of corporate income tax is already relatively relies less on taxing income. So is it time to look high compared to many other countries, again at a simple broad-based CGT? In doing which impacts investment decision making by so, it is vital that the public debate on such global businesses. a contentious topic is not skewed by interest groups or political motivations. New Zealand New Zealand’s taxation system has been introduced a simple broad-based GST regime subject to several major reviews over the more than 30 years ago and it has been an last 20 years, notably the McLeod Review in enormous success. The same could occur with 2001, the Victoria University of Wellington Tax regard to a CGT. Working Group in 2010, and most recently “ The debate on CGT would be very different if New Zealanders had a better understanding of the extent to which it would actually impact them during their lives; and also the trade- off that there might be an eventual trade-off between CGT and income tax. The distinction between income gains and In our view capital gains is blurred and there is a lack of there is now a economic logic in terms of why the two forms of economic gain should be treated differently greater need for tax purposes. Instead, what results is a than ever biased investment regime in favour of non- productive assets such as residential housing to broaden where gains are not typically subject to tax. New Zealand’s It’s also well understood that New Zealand’s tax base so it tax system hasn’t kept pace with the digital economy, with a key issue being how to tax relies less on cross-jurisdictional businesses, which have taxing income. scale without mass. Some steps have been taken to try to address this (e.g. GST on remote digital services) but there is a way to go. The question now is whether more direct action is needed? June 2020 | 26
Although the concept is not universally popular, cost-effective manner. There could be long any progressive tax system has the deliberate term equity and economic efficiency benefits effect of redirecting resources (cash) from to be realised from rebalancing the tax system one segment of society (typically those who and, similar to the fiscal crisis in the 1980s that earn more or have more assets, and who are enabled the introduction of GST, the magnitude presumed able to afford to pay more) to another of the economic impact of COVID-19 and the segment who are presumed to have less Government’s fiscal response may provide a ability to pay and who may have greater need. platform to overcome the political barriers to The Government is tasked with implementing doing this. this redistribution in the most equitable and 6 We need to maintain focus on combating the climate crisis Before COVID-19 dominated international be funded by future generations and, if it does headlines, climate change had been identified not start New Zealand on a path to building a as the number one issue on the minds of decarbonised economy, those generations will business leaders and a significant global be left with the challenges of climate change priority. In New Zealand, climate change was without the financial resources to address at the forefront of governmental rhetoric and them. This will only serve to exacerbate the planned regulatory changes. While COVID-19 intergenerational inequities. has put certain regulatory actions on hold, New Zealand’s need to mitigate and adapt to The strong concentration of renewable climate change has remained. energy presents a significant opportunity for New Zealand to identify ways to electrify New Zealand’s commitment to transition aspects of its economy that have traditionally to a low-emissions economy, and integrate relied on fossil fuels. New Zealand’s considerations of environmental and climate commitment to conservation, and the impact into all decisions across the economy is importance of protecting our biosecurity and an important one. Its success or failure will be unique biodiversity also mean that our natural felt not only by the present generation, but by environment must be a key consideration in our all of those to come. economic recovery. Addressing climate change requires Recent Government announcements of the commitment, effort and investment, but it also progression of ETS regulatory reform provide reaps significant benefits – environmental, an opportunity for New Zealand to give teeth social and economic. It is important, then, to a mechanism that has historically lacked for climate change and considerations of bite. New national emissions budgets and caps sustainable growth and investment to be on tradable emission units will also help the deeply integrated into any COVID-19 recovery Government ensure that businesses internalise plans and efforts. the cost of emissions within their finances and therefore support New Zealand’s climate Budget 2020 failed to explicitly address change goals through day-to-day business. climate change from the perspective of funding Through these measures climate change and allocation. However, the opportunity to ensure sustainability can become integrated into that the funding that has been allocated is everyday New Zealand business decision- done so in a manner that supports sustainable making so the country is well positioned to growth and New Zealand’s transition support economic, social and environmental towards a low-emissions economy remains. wellbeing for future generations. Post COVID-19, government expenditure will 27 | PwC | Rebuild New Zealand 2020
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