PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
HOUSTON LIVESTOCK SHOW AND RODEO™

      PUBLIC RELATIONS
2023

      MANAGEMENT PLAN
      PROPOSAL MOCKUP FOR COMM 6370 – PUBLIC RELATIONS MANAGEMENT

BY: JEREMY CA JINA-CLARKE, SOPHIA PAKRAVAN, KEYLEE PAZ AND DIANA REYES
PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
EXECUTIVE STATEMENT
Each night as the rodeo chutes close and the arena dirt settles, a state-of-the-art
production takes place. The Houston Livestock Show and Rodeo prides itself in the
promotion of western culture, values, and celebration of country music. One of the
most noteworthy ways the rodeo achieves this is through its signature concerts.
Throughout the show’s 80-plus years, entertainers such as Elvis Presley, Reba, and
Taylor Swift have performed on the RODEOHOUSTON stage. In 2019, George Strait
set a new all-time record with 80,108 attendees, not only breaking the record for the
Rodeo but for any event held at NRG Stadium. Our group aims to break that record
once again.
Out by the carnival, another stage is set. The Stars Over Texas Stage has been home
to many rising stars over the years. Here, young musicians of all backgrounds have the
chance to take their first step toward stardom. We hope to help these young rock stars
on their journey to success.
Our team has created a high-quality public relations plan to promote both these
events while maintaining positive relationships with its publics. The goals for this
campaign are to increase awareness of the Rodeo Rockstar event and break the rodeo
concert record. This document lays out in detail the campaign we have designed for
the Houston Livestock Show and Rodeo. It is our hope that the plan contributes to the
success of these two events and the culture the rodeo is dedicated to promoting.
PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
TABLE OF CONTENTS
BACKGROUND INFORMATION             4
GOALS & MEASUREABLE OBJECTIVES     5
FORMATIVE RESEARCH PLAN            6
SWOT ANALYSIS: RODEO CONCERTS      7
SWOT ANALYSIS: RODEO ROCKSTAR      8
AUDIENCES FOR GOALS                9
MESSAGES FOR GOALS                 11
STRATEGIES & TACTICS               12
MEDIA TO BE CONTACTED              16
CRISIS COMMUNICATION SUB-PLAN      17
ADDITONAL EVALUATION/MEASUREMENT   18
REFERENCES19

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
BACKGROUND INFORMATION
Mission Statement
The Houston Livestock Show and Rodeo promotes agriculture by hosting an annual, family-friendly experience that
educates and entertains the public, supports Texas youth, showcases Western heritage and provides year-round
educational support within the community.

History
Originally known as the Houston Fat Stock Show, the Houston Livestock Show and Rodeo (HLSR) has grown to
become the world’s largest charitable production of its kind. Thanks to the 44,000 members and 35,000 volunteers
the Houston Livestock Show and Rodeo is able to fulfill its mission as a non-profit. In its 80 year run, HLSR has
dedicated itself to honoring Western culture and supporting Texans. Since its beginning in 1932, the Rodeo has
committed more than $550 million and counting to Texas youth and education.

In 2019, George Strait broke the attendance record, with 80,108 fans in attendance.

Why Dolly Parton?
Our team chose Dolly Parton as the person who could break the record for a variety of reasons. First, she is considered
the ‘Queen of country music,’ yet she has only performed at the Houston Rodeo once, in 1978. It might finally be
time for her to come back. Secondly, her stardom transcends borders. Her music, philanthropy and successful
business career have made her beloved by fans of all backgrounds.

Third, Her last tour was in 2016, and at 76 years old, Dolly has said she likely will not be touring again. However, she
has said that she will still perform live. Getting to see her perform possibly for the last time at the Houston Rodeo
would be an incentive to draw in a large crowd of fans. Fourth, Dolly Parton has proven that she can draw a crowd.
In 2015, she performed at a festival and drew in a crowd of 180,000. Lastly, this would be a chance for the rodeo to
acknowledge a legend who has helped keep Western culture relevant for over 60 years.

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
GOALS & MEASUREABLE OBJECTIVES

                          Goal #1
                          BEATING THE CONCERT ATTENDANCE RECORD
                          OBJECTIVE: Secure at least 82K ticket sales for the Dolly Parton Concert.

                            » We chose this number because it is realistic for the venue size and for the crowd
                              size Dolly Parton can attract.

Goal #2
INCREASE BRAND AWARENESS FOR THE
RODEO ROCKSTAR EVENT AT THE STAR OVER
TEXAS STAGE
OBJECTIVE: Secure at least 8,000 attendees across the two final Rodeo Rockstar
rounds.

  » We chose this number because the two final rounds take place on Tuesdays which
    generally see smaller crowds. Using attendance numbers from the last five rodeos
    (2021 excluded), the average attendance on Tuesdays was around 50,400. Considering
    the ebb and flow of the rodeo crowd and the open nature of the venue, we decided
    around 8% of the total average attendance is an achievable objective.

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
FORMATIVE RESEARCH PLAN

SITUATIONAL THEORY OF PUBLICS
In this context the Situational Theory of Publics is used to determine the influence of the ‘perceived shared experience’
and information seeking on the level of involvement. Consisting of two dependent and three independent variables,
these variables provide communicators with a framework for studying responses.

   » Dependent Variables: information seeking and information processing

   » Independent Variables: level of involvement, constraint recognition, and problem recognition.

We are looking to understand when our predetermined publics are more likely to communicate and why. This helps
us understand the market and strategize accordingly.

With our predetermined publics we would use a qualitative approach to conduct research, focus groups, their responses
would be used to establish and gain in-depth understanding of where the market stands and what they want.

ENVIRONMENTAL SCANNING & EVALUATION
To create the SWOT analysis and inform the strategies and tactics, the team used Reddit threads on several Hosuton
specific Reddit pages to determine what Texans thought of the rodeo. This information was used to create the SWOT
analysis and helped in the creation of the Strategies and Tactics.

Future Research
   » Before any messages are sent out, our team would conduct 5 focus group sessions with members of the publics
     we have chosen to target. Due to the nature of these publics, members are likely to fall within more than one of the
     four we have specified in this document.

   » These focus groups would be used to gain in-depth understanding of how these publics feel about the
     campaign, the rodeo, and the Rodeo Rockstar event. We would show participants elements of the campaign
     and gauge their thoughts and opinions through a series of questions. Examples of questions are as follows:

        • What are some of the words that came to mind when you first saw this [campaign element]?

        • What was your favorite rodeo concert? What is it about that concert that makes it your favorite?

        • What were some things from your last rodeo experience that you feel could be improved in future rodeos?

        • Before today, had you heard of Rodeo Rockstar?

   » These focus groups could also be performed after the rodeo as part of our evaluation.

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
SWOT ANALYSIS: RODEO HOUSTON
CONCERTS (OVERALL)

  S
                » Strong brand awareness and recognition
                     • 80-year-old event, Largest indoor livestock show and rodeo in the world, Over 2
                       million attendees each year, Over 1 million concert attendees each year
                » Wide variety of artists/genres; reasonably priced concert tickets ($25 for entry)
                » Established year-long, positive relationship with the Houston communities
                » Large, dedicated volunteer network
                » Engaged employees/volunteers, has over 25 sponsors
                » Owns branded social media pages with large followings
 STRENGTHS      » NRG capacity is 80,000

 W
WEAKNESSES
                »
                »
                »
                »
                »
                    Low social media engagement
                    Not a full concert set
                    Set-up leaves main act far away from the crowds and hard to see
                    Acoustics are not optimal
                    Parking (both upon arrival and leaving) is not optimal

 O
OPPORTUNITIES
                » Takes place around Spring Break
                » Established relationships with schools and scholarship recipients
                » There is a gap between events like FWSS and Fiesta San Antonio

   T
                »   Bots/Scalpers buying concert tickets and reselling them at high prices
                »   Fort Worth Stock Show
                »   Fiesta San Antonio
                »   SXSW as it is held during the same time period
                »   Other concerts happening around that time
                »   Animal rights activists
                »   COVID-19
  THREATS

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
SWOT ANALYSIS: RODEO ROCKSTAR

  S
                »   Out in the open where visitors can pass by and see
                »   Large variety of artists and genres
                »   Established relationship with young musicians in Houston
                »   Access to the Rodeo volunteer network
                »   Has a sponsor
                »   Free (included with admission to the rodeo)
                »   Quality prizes for winners
 STRENGTHS

 W
                »   Low brand awareness/recognition
                »   No social media or owned media outlets
                »   Spread out over 4 events and 3 months
                »   No established mechanism for counting attendance
                »   Takes place right before the Rodeo concerts
                »   Happens in near the carnival
                »   No incentive for audience participation/attendance
WEAKNESSES

 O
OPPORTUNITIES
                »
                »
                »
                »
                    Takes place around Spring Break
                    Established relationships with musicians in Houston
                    Few other established battle of the bands type competitions in Texas
                    Gives young, small artists a chance to gain a following, and platform

   T
  THREATS
                » Other battle of the bands type shows in Texas
                » The weather (rain/wind)
                » Allowing minors to compete can cause legal issues

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
AUDIENCES FOR GOALS
Key Publics #1                                         Key Publics #2

                    TEXANS                                   LOCAL MUSIC LOVERS
 In line with the mission of HLSR, this includes        This public includes people who are looking
 Houstonians and citizens of other cities in Texas      to support young, local musicians on their
 who are likely to support the rodeo. This public       professional journeys. This also includes people
 is proud of its home state and the culture that        who are looking to discover new musicians to
 HLSR promotes. This also includes people who           support. This also includes people who enjoy
 are likely only in town for the rodeo and want to      live music. This public is passionate about music
 make the most of their experience. This public is      and supporting young musicians from their
 our top priority because its members are the main      communities. Like HLSR, this public aims to
 supporters of the rodeo and the public the rodeo is    support Texas youths.
 dedicated to serving.
                                                        Low Involvement Recognition: When it comes
 High Involvement Recognition: Texans are               to Rodeo Rockstar, involvement recognition
 particularly aware of their involvement with the       in this public is fairly low. Across the Houston
 rodeo. Houstonians are especially aware as their       music Reddit community and two Houston
 city is home to HLSR. The rodeo has established        music Facebook groups, Rodeo Rockstar was
 itself as a major benefactor for Texans as it gives    only mentioned once. Additionally, even if they
 out millions to students and organizations and         were aware, it is likely that they would be more
 directly supports over 3,000 jobs as of 2022.          interested in competing than attending.

 Moderate Constraint Recognition: Constraints           Constraint Recognition: This public is not aware
 that Texans might recognize include money and          of Rodeo Rockstar, so they do not recognize any
 distance. Texas is big and the cost of traveling to    constraints.
 Houston plus food, games, and anything else they
 might want to buy at the rodeo might deter them
 from purchasing. As noted in the SWOT analysis,
 parking is also a deterrent some Texans face.

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PUBLIC RELATIONS MANAGEMENT PLAN - HOUSTON LIVESTOCK SHOW AND RODEO - Squarespace
AUDIENCES FOR GOALS
Key Publics #3                                            Key Publics #4

      COUNTRY MUSIC FANS                                        PEOPLE AT THE RODEO
 In line with the mission of HLSR, this public             This public includes people at the rodeo during
 appreciates western culture and the music that            concert/Rodeo Rockstar hours. This includes people
 comes with it. This includes people from older            at the end of the day who do not want to go home
 generations (45+) who are more established                yet and want to make the most of their experience.
 financially, grew up listening to country music, and      Members of this public also include people who
 are likely to attend a country music concert. This        are looking for entertainment while they rest or
 also includes younger fans who enjoy live music           in-between other rodeo attractions. Finally, this
 and value experiences over objects. This public           public also includes people who want to hear live
 cares deeply about their families and values the          music but do not want to pay for concert tickets.
 simple-life, relatable messages country music             This public is the least prioritized because it is likely
 offers.                                                   that all they need is a nudge in the right direction
                                                           to change their behavior. It is therefore in the best
 High Involvement Recognition: As far as the               interest of the rodeo to prioritize the first three
 rodeo goes, this public is aware that they are            publics.
 involved. The rodeo is the largest event of its kind,
 and it’s concerts draw in hundreds of thousands of        High Involvement Recognition: This public is
 country music fans each year                              very aware of its involvement with the rodeo and
                                                           the concert. Members of this public who are at the
 Moderate Constraint Recognition: Tickets for              rodeo during Rodeo Rockstar might also be aware
 rodeo concerts go quick, and many are not willing         of their involvement with this event.
 to buy at a higher price from resellers. Additionally,
 exiting the parking lot was a deterrent pointed out       High Constraint Recognition: One constraint
 in some Reddit communities.                               this public might recognize is that tickets might be
                                                           sold out and therefore there is no point in trying to
                                                           attend. They might also be tired from being at the
                                                           rodeo all day and wish to go home.

                                                                                                                   10
MESSAGES FOR GOALS
KEY PUBLIC #1
Houston
  » Let’s come together to support the things us Houstonians love most – Music, Fun and Entertainment.
General
  » From the iconic Rodeo Carnival to our RODEO HOUSTON stage hosting over 20 performances, there is
    definitely something here for all.
  » Don’t miss what could be your last chance to see Dolly Parton live at the rodeo.

KEY PUBLIC #2
Local Music Scene Fans
  » Support the local music scene and party with rockstars.
  » Come hear the new sounds of Texas.
General
  » Support the local scene and support your fellow rockstars.

KEY PUBLIC #3
Older Country Music Fans
  » Come relive the glory days as country singer Dolly Parton makes a momentous return to RODEO HOUSTON.
Younger Country Music Fans
  » The Queen of Country, Dolly Parton, is coming to RODEO HOUSTON to show our beautiful city a little love.
  » Come show the world that country music is still alive in the new generation.
(General) Houston Music Scene
  » Come down to NRG Stadium to catch the one-and-only Dolly Parton.
  » Don’t miss what could be your last chance to see Dolly Parton live at the rodeo.

KEY PUBLIC #4
Dolly Parton
  » Make the most of your rodeo experience and see Dolly Parton live.
Rodeo Rockstar
  » If you need to kill some time before heading to the carnival or one of the main stage performances head
    over to the Stars Over Texas Stage and listen to music by future rockstars.

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STRATEGIES & TACTICS
                                           KEY PUBLIC #1: TEXANS
             Strategy #1: Practice CSR and partner with Texas schools and youth organizations to support Texas
             youth and educational institutions while also promoting the concert and Rodeo Rockstar to Texans.

        Tactic #1:                                                 Tactic #2:
        Sponsor hoedowns for 20 schools across Texas and           Set up tables at educational programs with ties to
        give coupon codes to attendees. (Possibly have Dolly       HLSR with promotional materials for the concert and
        Parton attend one school’s event)                          Rodeo Rockstar (flyers/pamphlets/coupons, etc.)

        Tactic #3:                                                 Tactic #4:
        Create a short promotional video for Rodeo Rockstar to     Have a few Rodeo Rockstar finalists perform at youth
        disseminate to schools and youth organizations. Suggest    organizations after school.
        videos be played in classrooms, during lunch, on hallway
        monitors, or other places with high foot traffic.

                    Strategy #2: Promote the concert and Rodeo Rockstar through Texan media outlets.

        Tactic #1:                                                 Tactic #2:
        Get Rodeo Rockstar finalists and Dolly Parton              Arrange “Dolly Hours” where radio shows play Dolly
        interviews on local news stations and radio shows.         Parton’s music as the concert approaches.
        Arrange giveaways for these radio shows.

        Tactic #3:                                                 Tactic #4:
        Pitch success stories of Rodeo Rockstar finalists to       Get Dolly Parton’s concert featured in Texas Monthly
        Texas journalists.                                         magazine or other similar magazines.

                    Outputs: We will monitor video views, number of hoedown attendees, number of interviews/stories,
EVALUATION

                    their total listeners/viewers/readers, number of minutes her music is played on radio stations, and
                    social media impressions.

                    Outtakes: We will send out follow-up surveys to hoedown attendees, monitor social media activity
                    to see how people talk about the media stories, and use SEO to see who is buying tickets and from
                    where.

                    Outcomes: We will monitor ticket sales after events since that is our desired behavior change. We will
                    also monitor how many people vote in the public voting round of rodeo rockstar.
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KEY PUBLIC #2: LOCAL MUSIC LOVERS
             Strategy #1: Raise awareness of Rodeo Rockstar and support ticket sales by partnering with local
                                     music-centered businesses and organizations.

        Tactic #1:                                                Tactic #2:
        Create collateral (flyers/pamphlets/coupons) for          Create partnerships with at least 5 local music
        music organizations to distribute to their clientele      stores. Create a limited edition rodeo version album
                                                                  repackaging of Dolly Parton’s music, and have it be sold
                                                                  exclusively at partnered stores. Offer ticket discounts
                                                                  with purchase.

         Strategy #2: Practice CSR and Promote Rodeo Rockstar by sponsoring music-centered events for local
                                                   music lovers.

        Tactic #1:                                                Tactic #2:
        Host at least 2 music workshopping/socializing            Have a few Rodeo Rockstar finalists perform at
        events at NRG for young musicians and music lovers.       sponsored open mic nights and music stores in
        Enter attendees in a giveaway for free rodeo tickets.     Houston.
        Highlight Rodeo Rockstar during these events.

             Strategy #3: Promote the HLSR concert and Rodeo Rockstar through HLSR social media platforms.

        Tactic #1:                             Tactic #2:                             Tactic #3:
        Join Houston music Facebook            Create at least 8 Instagram            Create Instagram and Twitter post
        groups and post at least once          posts over two months                  templates for Rodeo Rockstar
        a week about the concert. Also,        promoting the concert and              participants to post on their social
        respond and interact with other        at least 5 Instagram posts for         media.
        members of these groups to             Rodeo Rockstar. Use hashtags
        facilitate trust and a two-way         related to the Houston music
        relationship                           scene. (e.g. #houstonmusic,
                                               #houstonmusicscene).
EVALUATION

                   Outputs: We will monitor the number of sales, number of workshop/open mic/performance
                   attendees, and social media impressions.

                   Outtakes: We will send out follow-up surveys to attendees, monitor social media activity to see how
                   people talk about the album/concert/Rodeo Rockstar, and use SEO to see who is buying tickets and
                   from where.

                   Outcomes: We will monitor ticket sales after events since that is our desired behavior change. We will
                   also monitor how many people vote in the public voting round of rodeo rockstar.

                                                                                                                             13
KEY PUBLIC #3: COUNTRY MUSIC FANS
              Strategy #1: Reach out to Western/country-branded businesses and organizations to spread
                                 awareness about HLSR concerts and drive ticket sales.

        Tactic #1:                             Tactic #2:                           Tactic #3:
        Create collateral (flyers/             Get interviews for Dolly Parton on    Influencer gifting- send HLSR
        pamphlets/coupons) for                 country music podcasts and radio     gift boxes to country/Western
        organizations to distribute to their   stations. Arrange giveaways for      branded social media influencers
        clientele.                             these radio shows.                   to post about Rodeo Rockstar and
                                                                                    the Dolly Parton concert (unpaid
                                                                                    partnership).

                               Strategy 2: Promote the concert through HLSR’s owned media

        Tactic #1:                             Tactic #2:                           Tactic #3:
        Create social 3 social media posts     Create 2 free tickets giveaways      Have Dolly Parton do a social
        (Instagram/Facebook/Twitter) for       that followers can enter by          media takeover for a day.
        HLSR teasing an artist reveal at       sharing the post (one onDolly
        least three months ahead of the        Parton’s pages and one on HLSR’s
        concert.                               pages).
EVALUATION

                  Outputs: We will monitor social media impressions, the number of interviews, and number of posts
                  made about the rodeo by influencers.

                  Outtakes: We will send out follow-up surveys to attendees, monitor social media activity to see how
                  people talk about the album/concert/Rodeo Rockstar, and use SEO to see who is buying tickets and
                  from where.

                  Outcomes: We will monitor ticket sales after events since that is our desired behavior change. We will
                  also monitor how many people vote in the public voting round of rodeo rockstar.

                                                                                                                        14
KEY PUBLIC #1: TEXANS

                          Strategy #1: Promote Rodeo Rockstar through collateral and volunteers.

        Tactic #1:                                                  Tactic #2:
        Create flyers and posters that can be hung around           Create a small flyer that can be handed out at the
        the venue with the time and location of Rodeo               Rodeo entrance.
        Rockstar events

        Tactic #3:                                                  Tactic #4:
        Create a sign and short 30-second speech template for       Create Rodeo Rockstar merch that volunteers can
        committee heads to share during volunteer training/         wear while working and walking around the venues.
        events that promotes Rodeo Rockstar, instruct volunteers
        to try and steer attendees in the direction of the stage.

        Tactic #5:
        Create a short announcement that can be shared over the speakers at the rodeo announcing the start of
        Rodeo Rockstar.

                      Strategy #2: Promote Dolly Parton concert through collateral and volunteers.

        Tactic #1:                                                  Tactic #2:
        Create flyers and posters that can be hung around           Offer a discount to people who attend other HLSR
        the venue with the time and location of the Dolly           concerts to incentivize them to come back for the
        Parton concert.                                             Dolly Parton concert.

        Tactic #3:                                                  Tactic #4:
        Create a short speech template for volunteer                Create a short announcement that can be shared
        committee heads to share during volunteer training          over the speakers at the rodeo announcing that
        to instruct volunteers to inform rodeo attendees that       tickets can still be bought on-site (subject to
        tickets for the concert can be purchased on-site.           availability).
EVALUATION

                   Outputs: We will count the number of pamphlets handed out at the gates, and how many times the
                   announcements are made

                   Outtakes: We will send out follow-up surveys to attendees, monitor social media activity to see how
                   people talk about the concert, and use SEO to see who is buying tickets and from where.

                   Outcomes: We will monitor last minute ticket sales and the total number of attendees after the
                   concert since that is our desired behavior change. We will also monitor the approximate number of
                   attendees during Rodeo Rockstar.

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MEDIA TO BE CONTACTED
Country Radio Stations & Podcasts: 100.3 The Bull, 92.9 The New Country, 99.7 Best Country Ever
(Montgomery), Country Legends 97.1 (Galveston), Country-Based Podcasts
100.3 the Bull and 92.9 The New Country are the most popular country radio stations in Houston, and are always in
attendance at all Houston Rodeo events. There are also a few radio stations outside of the Houston area, such as
the 99.7 Best Country Ever in Montgomery and Country Legends 97.1 in Galveston that could potentially cover these
stories.

Contacting the radio stations in Houston would be a great way to promote the concert by getting the finalists
and Dolly Parton prime-time interviews. By contacting the radio stations, we can also coordinate ticket giveaways,
especially if the show is deemed “sold-out.” People can tune in to the shows to win tickets. The stations can also play
Dolly Parton tracks and announce that she is making her way down to the Houston Rodeo and emphasize that it’s
the first time since 1978 encouraging people to attend.

There are also various national country-based podcasts that can be used to get coverage of the events. Some
podcasts like Get Real with Caroline Hobby, Granger Smith Podcast, My Good Ole Country, and The Country Junkies
Podcast have high listener counts and a large following, so it would be beneficial for the show hosts to read out an
advertisement for the performances.

Houston Journals: Preview at the Houston Chronicle; Houstonia Magazine, Houston Press,
Paper City Magazine
Houston Journals take priority when it comes to doing press and covering the shows at the Houston Rodeo. Some
of the top entertainment journals include the Houston Chronicle, Houstonia, and Houston Press.

We could pitch these as human interest stories. These journals could write articles about the show in exchange for
exclusive interviews. Articles could emphasize the importance of Dolly Parton’s impact on Western culture by writing
about how she’s made waves in the country music scene and hype up her show.

Houston or Texas Music Publications: Space City Frequency, HTX Vox, Music Why Not, Off
Record Blog
Smaller publications focus more on the local acts performing around the city, which is why it would be a great step
for the local bands to perform. It increases their promotion and gets their name out there, raising the chances of
getting more people to attend Rodeo Rockstar. The local music publications can photograph the bands and write
show reviews as well as potentially interviewing the bands) before they perform.

Houston News Channels: KHOU, KTRK, and FOX 26
Getting journalists to write stories about these events would help increase visibility for both the Dolly Parton concert
and the Rodeo Rockstars event. Getting the finalists and Dolly Parton on the actual channels would be an even
better way of increasing awareness about the events. KHOU and other channels have covered the rodeo in the past,
and Dolly Parton is a huge name, so getting her an interview would likely be fairly easy.

Social Media Influencers
By sending gifts to social media influencers, the rodeo might get free promotion for the concert and Rodeo
Rockstar. There is no guarantee that they will make a video about the gifts, but if they do it would add to the
rodeo’s credibility since they were under no obligation to make content. For TikTok, influencers such as @ccaitlynn,
@dawsonspoonley and @tylernolan could create short reels about Dolly Parton and how she will be appearing
at the Rodeo for the first time in 44 years. For instagram, users like @sarahspangler, @emilyjoymusic and @
tylerhalverwho could create promotional posts about the Houston Rodeo regarding the Dolly Parton show and the
Stars Over Texas Stage performances.

                                                                                                                     16
CRISIS COMMUNICATION SUB-PLAN

                                              SPOKESPERSON: CHRIS BOLEMAN
                                             Houston Livestock Show and Rodeo CEO

Emergency Dark Site                                            Social Media Response
This is pre-Built website that will only go live if a crisis   Responding via social media provides real time updates
arises. This would let us immediately address and              and gives us some control of the story. In the event of a
communicate about the crisis with clarity and help             crisis, we will send out updates primarily onTwitter since
control the narrative. It also helps the rodeo maintain        it is especially equipped for real time response.
transparency and will provide an official place to go for
information and updates about a crisis.                        » Multiple Social Media responses ready to post
                                                                 • Ex. Tweet: The rodeo is aware of [situation]. Safety
Examples of a crisis: Active shooting, Fire, Flooding,             is our top priority and we are doing everything
Power Outage                                                       we can to ensure the safety of all our patrons. For
» What to Include in the dark site                                 more information or any questions please contact
                                                                   us at [link to dark site].
   • A pop-up that briefly describes the situation and
     provides next steps                                       » Emergency situation (violence/outbreaks/active
                                                                 shooter)
   • Ex/template: On [date/time] the rodeo became
     aware of [situation]. Please remain calm and head           • Event Closure or Cancellation (example below)
     towards the nearest exit. If you are hurt, there is on      • Artist Cancelation (artist backs out, gets sick, etc.)
     site emergency first aid waiting to help you at the         • Artist backlash (Artist gets involved in scandal,
     exits. Safety is the rodeo’s top priority. If you have        says something
     any questions or need more information please
     contact us at [contact information].                        • Event/stage failures such as microphone goes out
                                                                   or cameras go out
» Phone numbers:
                                                                 • Stadium issues such as lighting or speakers
   •   Staff security and on-site police officers
   •   On-site emergency first aid
   •   Public/media relations departments
   •   Main office
   •   Legal Department

» Emails:
   •   Public/media relations departments
   •   Main office
   •   The CEO
   •   Legal Department

» Locations of:
                                                                “In the interest of public health, the City of Houston
   •   Entrances and Exits                                      and the Houston Health Department have ordered
   •   Event spaces                                              the Houston Livestock Show and Rodeo™ to close.
   •   Stage Entrances/Exits                                     The grounds will close at 4 pm More info >> http://
   •   First Aid tents                                                        rodeohouston.com/2020”

                                                                   – Rodeo example of emergency response to COVID-19

                                                                                                                         17
ADDITONAL EVALUATION/
MEASUREMENT
After the events, we will conduct an evaluation for the next two weeks.
During these two weeks we will monitor several elements to measure
how successful the campaign was and what could have been improved.

Since there is no formal way of monitoring how many people attend
Rodeo Rockstar, the team proposes a way of online tracking with an
incentive:

» We will create two QR codes that can be hung on fliers or posters
  around the stage—one for the semifinal round and one for the final
  round. Audience members scan these codes to sign up for a raffel
  for a few different incentives (free tickets, small cash prize, etc.). To
  incentivize audience members at the semifinal round to come back,
  they will be informed that if they return for the final round and sign in
  using the same email, their name will be entered into the raffel twice.
» Additionally, a short survey will follow that asks about their experience
  at Rodeo Rockstar.

What We Will Monitor
» Outputs – Monitor Social Media activity:
  • Tags and Mentions on Twitter, Instagram, Snapchat, Facebook, Tik Tok, Facebook
  • We will create unique hashtags (e.g. #RodeoRockstar2024) and hang fliers around the area encouraging
    audience members to share their experience on their socials. We will track the use of these hastae during the
    event. We will offer a free ticket to the Dolly Parton concert to a few people who use the hashtag during the
    event as an incentive.
  • Other metrics such as Likes, Retweets, etc., on concert and Rodeo Rockstar and Dolly Parton related posts.
» Outtakes: Follow up survey
  • (Dolly Concert) Via email/text message/QR code at the end of shows.
  • (Rodeo Rockstar) Have survey be announced before, during, and after the event.
  • These surveys will ask about their exipeirnece, how they heard about the events, and what they think could be
    improved.
» Provide incentive for attendees to complete survey:
  • Giveaway tickets to next show
  • Merch
  • Discounted tickets/memberships
» Outcomes
  • Aside from monitoring ticket sales and attendance, the main goal for this phase of evaluation is to speak to
    people who were there. We would send out invitations to participate in focus groups to learn more about how
    people learned about the events and how they felt about the messaging surrounding them. The information
    collected during this phase will inform future public relations plans and help make future rodeos the best
    they can be.

                                                                                                                 18
REFERENCES
(2014). Is the Houston Rodeo the most bland, sterilized concert experience in america? [Online forum post]. Reddit.
https://www.reddit.com/r/houston/comments/2zn60x/is_the_houston_rodeo_the_most_bland_sterilized/

Aldoory, L., Kim, J.-N., & Tindall, N. (2010). The influence of perceived shared risk in crisis communication: Elaborating
the Situational Theory of Publics. Public Relations Review, 36(2), 134–140. https://doi.org/10.1016/j.pubrev.2009.12.002

Apricot-Rose. (2022, February). How Do I Explain the Houston LiveStock Show & Rodeo? [Online forum post]. Reddit.
https://www.reddit.com/r/houston/comments/sy7ide/how_do_i_explain_the_houston_livestock_show_rodeo/

Askaway123. (2012). I feel stupid for asking but: What is the deal with the Rodeo? It looks awesome, but I can’t figure
out how to actually enjoy it. [Online forum post]. Reddit. https://www.reddit.com/r/houston/comments/18a4ey/i_
feel_stupid_for_asking_but_what_is_the_deal/

Austin, E. W., & Pinkleton, B. E. (2015). Strategic Public Relations Management: Planning and Managing Effective
Communication Programs. Routledge.

Austin, L., Liu, B. F., & Jin, Y. (2012). How audiences seek out crisis information: Exploring the social-mediated crisis
communication model. Journal of Applied Communication Research, 40, 188–207.

Borden, J. (2019, November 28). With podcasts, specials and a Netflix show, it’s Dolly Parton’s world and we’re all just
living in it. The Washington Post. Retrieved December 13, 2022, from https://www.washingtonpost.com/lifestyle/style/
with-podcasts-specials-and-a-netflix-show-its-dolly-partons-world-and-were-all-just-living-in-it/2019/11/25/
b391f1da-0a16-11ea-bd9d-c628fd48b3a0_story.html

Country Music Association. (2018). The Country Listener Audience. https://www.cmaworld.com/wp-content/
uploads/2021/02/CMA_Country-Audience-Deck_Web.pdf

Dansby, A. (2022, February 27). Why the Houston Rodeo’s rich history earns its title as the city’s biggest cultural event
of the year. Houston Chronicle. Retrieved December 13, 2022, from https://www.houstonchronicle.com/lifestyle/
article/The-Houston-Rodeo-is-finally-back-Here-s-why-16944196.php

Garza, M. Houston Music. (2018, January 30). A local band from the League City/Friendswood area is asking for
your support. Blacklight is competing in the 2018. Facebook. https://www.facebook.com/groups/458819570877833/
search?q=rodeo%20rockstar

George, B. (2014, June 30). Dolly Parton Plays For Her Largest Crowd Ever At British Festival. WPLN News. Retrieved
December 13, 2022, from https://wpln.org/post/dolly-parton-plays-largest-crowd-ever-british-festival/

Grunig, James. (1997). A situational theory of publics: Conceptual history, recent challenges, and new research.

Hackett, V. (2011, June 8). New statistics about country music fans revealed at Billboard Country Summit. Billboard.
Retrieved December 14, 2022, from https://www.billboard.com/music/music-news/new-statistics-about-country-
music-fans-revealed-at-billboard-country-1177554/

Houston Livestock Show and Rodeo. (2022). Attendance. Retrieved December 13, 2022, from https://www.
rodeohouston.com/about-us/who-we-are/attendance

Houstonia Magazine. (2022, September 30). 3 stages of a Dolly Parton Concert. Houstonia Magazine. Retrieved
December 14, 2022, from https://www.houstoniamag.com/arts-and-culture/2016/12/dolly-parton-concert-houston

Institute for PR & Coombs, T. (2014, September 23). Crisis Management and Communications (Updated September
2014). Institute for Public Relations. https://instituteforpr.org/crisis-management-communications/

                                                                                                                       19
REFERENCES
Kim, J. (2022, October 31). Dolly Parton says she likely won’t tour again, but may play live from time to time. MPR
News. Retrieved December 13, 2022, from https://www.mprnews.org/story/2022/10/30/npr-dolly-parton-no-tour-
again-rock-album

Kim, J.-N., & Krishna, A. (2014). Publics and lay informatics: A review of the situational theory of problem solving.
Annals of the International Communication Association, 38(1), 71–105. https://doi.org/10.1080/23808985.2014.11679159

Lynskey, D. (2020, December 4). How Dolly Parton became the world’s best-loved celebrity. BBC. Retrieved December
13, 2022, from https://www.bbc.com/culture/article/20201204-how-dolly-parton-became-the-worlds-best-loved-
celebrity

Mr_lostman. (2013). Could Houston Ever Have A Great Music Scene? (Does It Already?) [Online forum post]. Reddit.
https://www.reddit.com/r/houston/comments/1k9zsj/could_houston_ever_have_a_great_music_scene_does/

Olaniran, B. A., & Williams, D. E. (2001). Anticipatory Model of Crisis Management: A Vigilant Response to Technological
Crises. In R. L. Heath (Ed.). Handbook of Public Relations (pp. 487-500). Thousand Oaks, CA: Sage.

Pirate_Of_Hearts. (2022, January). If the rodeo actually happens, what sort of cost am I looking at? [Online forum
post]. Reddit. https://www.reddit.com/r/houston/comments/rxd680/if_the_rodeo_actually_happens_what_sort_
of_cost/

Rudiana, D., & Komarlina, D. H. L. (2018). Market Segmentation, Targeting Strategy and Positioning Strategy
Performance Effects to the Tourists Satisfaction (Research in Pangandaran Beach Pangandaran District). International
Journal of Scientific and Technology Research, 7(9), 67-76.

Uysal, N. (n.d.). Introduction - Courses. Page Center Training. Retrieved December 14, 2022, from https://www.
pagecentertraining.psu.edu/public-relations-ethics/corporate-social-responsibility/introduction

Wisertime07. (2021). Flying in this weekend - list of live music in downtown Houston? [Online forum post]. Reddit.
https://www.reddit.com/r/houston/comments/quobv6/flying_in_this_weekend_list_of_live_music_in/

                                                                                                                     20
HOUSTON LIVESTOCK SHOW AND RODEO™
           rodeohouston.com

                                21
Houston Livestock Show & Rodeo

                                                                          DURATION     Decemeber Week 2       Decemeber Week 3       Decemeber Week 4           January Week 1           January Week 2           January Week 3           January Week 4
                  TASK NAME                     START DATE   END DATE
                                                                         (WORK DAYS)   M   T   W   Th     F   M   T   W   Th     F   M   T   W   Th     F   M    T   W    Th     F   M    T   W    Th     F   M    T   W    Th     F   M    T   W    Th     F
 Approvals/Content Creation/RR finals
 Create Physical Collateral (e.g flyers)        12/12/2022 12/23/2022        14
 Create RR merch                                12/23/2023     12/27         3
 Create limited edition Dolly album
 package                                        12/27/2022   1/2/2023        5
 Create digital collateral (e.g. insta posts)   12/12/2022 12/16/2022        5
 Create/update darksite                          1/9/2023    1/13/2023       5
 Final approvals of collateral                  12/19/2022   2/3/2023        5
 Social Media
 Tease Dolly parton on socials                  12/19/2022 12/20/2022        3
 Dolly Social Media Giveaway                    12/22/2022 12/21/2022        1
 Join facebook groups                           12/22/2022 12/21/2022        1
 Promotional Posts (at least once a week)        1/3/2023    3/19/2023       13
 Outreach and Partnerships
 Contact magazines and news papers for
 RR and Dolly                                   12/21/2022 2/10/2023         10
 Reach out to radio, podcasts, and tv news
 outlets                                   12/21/2022 2/10/2023              10
 Reach out to western orgs. about
 partnership
                                                12/27/2022 12/30/2022        4
 Contact HSLR affiliated organizations for
 tabling                                         1/3/2023    1/5/2023        3
 Reach out to local music stores about
 partnership                                     1/3/2023    1/9/2023        5
 Finalize schools for sponsored hoedowns        1/16/2023     1/18/23        3
 Contact event spaces for open mic nights
 and music workshops                             2/6/2023    2/8/2023        3
 Deliveries
 Deliver training materials to committee
 heads                                          12/27/2022 12/27/2022        1
 Disseminate deliverables to partnered
 organizations
 to partnered organizations                      1/9/2023    1/13/2023       5
 Disseminate deliverables to partnered
 organizations
 to music stores                                1/30/2023    2/1/2023        3
 Send out influencer gifts                       2/6/2023    2/10/2023       5
                    Events
 Interviews, TV appearances, & p
 [erformances                                   1/18/2023    3/17/2023       20
 RR Public Voting                               1/19/2023    2/2/2023        12
 School hoedowns                                2/20/2023    2/24/2023       5
 Open Mic nights/music workshops                2/27/2023    3/3/2023        5
 RR semifinals/Finals                            3/7/2023    3/14/2023       2
 Dolly Concert                                  3/19/2023    3/19/2023       1

 Evaluation (ongoing throughout the
 process, but for after the rodeo)              3/20/2023    4/7/2023        10
February Week 1           February Week 2           February Week 3           February Week 4           March Week 1           March Week 2           March Week 3            March Week 4       April Week 1
M     T   W    Th     F   M     T   W    Th     F   M     T   W    Th     F   M     T   W    Th     F   M    T   W   Th    F   M    T   W   Th    F   M   T   W   Th     F   Su                  M   T   W    Th    F
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