PT Marketing Plan Template - Future-Proof Your Practice + Plan Your Best Year Ever! - Practice Promotions
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PT Marketing Plan Template Future-Proof Your Practice + Plan Your Best Year Ever! Go Directly to Attract More New Boost ROI with Consumers Patients Online Reactivations & Referrals A SRECOMMENDED R E CO M M E N D E D BY: BY:
Step 1: Goals A 5-Step Strategy to Marketing Your Clinic Directly to Consumers. To increase New Patients online, expand your clinic, or reach your business goals, you need to create a marketing plan that puts you in control. An annual marketing plan has 3 sections: The specific GOALS An overarching STRATEGY TACTICS (or actions) you will use for your practice to reach those goals to accomplish that strategy For this section, list 3 goals and your plan to measure progress (a statistic) EXAMPLE GOALS YOUR CLINIC GOALS GOAL 1: 1. Go Direct To Consumers According to the APTA, 97% of PT clinics reported a STAT: decrease in doctor referrals– a big threat to practices who heavily rely on them; however, if you take control of your own marketing, you have better predictability NOTES: and survivability during “referral droughts.” For this stat, use the percentage of patients that come in directly (such as walk-ins, through phone, email, via website, etc.) vs. patients that come through doctor referrals. GOAL 1: 2. Increase New Patients Online One of the primary ways new patients find you and STAT: your practice is through an online search, allowing them to visit your website or look up your contact NOTES: information. For this stat, tracker the Number of New Patient Leads & New Patient Calls from your website. GOAL 1: 3. Bring Past Patients Back Bringing in new patients is a great goal, but patients STAT: are an even better investment when they come back in to seek your help in the future with injuries, check- NOTES: ins, or other rehab services. For this stat, set a goal for your clinic’s number of reactivated patients.
Step 2: Strategy A 5-Step Strategy to Marketing Your Clinic Directly to Consumers. To succeed at marketing and ensure all your efforts stay laser-focused on the results that matter, you need to outline the right strategy. One of the most common ways to create a marketing strategy is with a “Funnel” which turns a person who had never heard of you into a loyal, referring patient. Follow along as Neil explains his tested Funnel Strategy and create your own funnel as well. This Funnel Strategy is designed to achieve all 3 Goals from Step 1. Remember, each step should lead the potential patient into the next stage. Feel free to copy ours! EXAMPLE STRATEGY YOUR CLINIC’S STRATEGY STEP 1: ONLINE DISCOVERY Create a massive online presence to be PURPOSE: discovered by thousands more people in your community searching for your solutions. RELATED GOAL: Attract New Patients Online STATS: STATS: Organic Google Rank, Website Traffic STEP 2: BUILD TRUST PURPOSE: Develop 5-star online reviews, and build your online brand to attract higher paying, motivated patients. RELATED GOAL: Attract New Patients Online STATS: # of 5-Star Google Reviews STATS: STEP 3: NEW PATIENT CONVERSION PURPOSE: Utilize website systems and Google, to increase phone call inquiries and online appointment requests. RELATED GOAL: Attract New Patients Online STATS: # of Website Appointment Requests STATS: STEP 4: PATIENT ENGAGEMENT PURPOSE: Leverage marketing tools that increase compliance, retention, testimonials, and social media engagement. RELATED GOAL: Bring Past Patients Back STATS: Plan of Care Completion % STATS: STEP 5: RAVING FANS PURPOSE: Nurture your patient list to reactivate, refer, and promote your practice. RELATED GOAL: Bring Past Patients Back STATS: # of Reactivated Patients STATS: Remember that each area of your strategy should have a budget, and a portion of your marketing team’s time every month. Consistency is critical!
Step 3: Tactics A 5-Step Strategy to Marketing Your Clinic Directly to Consumers. Next, list some specific actions or “tactics” that you plan to use for each stage of the strategy. EXAMPLE YOUR CLINIC ONLINE DISCOVERY What tactics will you use in 2022 to get discovered online? GOOGLE GOOGLE ADS for RANKING “PHYSICAL THERAPY” LOCAL GOOGLE ADS for SEARCH PT CONDITIONS BUILD TRUST What tactics will you use in 2022 to build trust in your services? GOOGLE WEBSITE REVIEWS WOW FACTOR FACEBOOK ONLINE & YELP BRAND REVIEWS PRESENCE NEW PATIENT CONVERSION What tactics will you use in 2022 to convert more new patients? ONLINE DISCOVERY WEBSITE PT AUTOMATED CONVERSIONS CHATBOT ONLINE APPOINTMENT MOBILE & GMB MECHANISM PHONE CALLS COMMITTED PATIENTS What tactics will you use in 2022 to keep your patients committed? VALUABLE REVIEW ONLINE DISCOVERY CONTENT REQUESTS HEP SOCIAL EXPERIENCE ENGAGEMENT RAVING FANS What tactics will you use in 2022 to turn patients into raving fans of your clinic? MONTHLY REACTIVATION PATIENT EMAILS & CALLS NEWSLETTERS ONLINE DISCOVERY PATIENT BLOG & REFERRAL HEALTH TIPS PROGRAM
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