Project Restart Master Plan - LOS ANGELES MEMORIAL COLISEUM Kevin Daly, Assistant General Manager 06/09/2020 01/27/2021 03/08/2021 - Los Angeles ...
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Project Restart Master Plan Business Unit: LOS ANGELES MEMORIAL COLISEUM Restart Coordinator: Kevin Daly, Assistant General Manager Initial Plan Creation Date: 06/09/2020 Effective Date: 01/27/2021 Next Review Date: 03/08/2021
REVISION HISTORY
Revision Date Reason for Change Revision Completed By
07/29/2020 Final Draft approved by USC SVP for Administration Kevin Daly
09/23/2020 Add revision history, Update Hygiene and Sanitization to Kevin Daly
address key component updates in LADPH Protocols for
Institutes of Higher Education
10/26/2020 Updated signage package for Phase 3 (USC Football games) Kevin Daly
and digital signage. Included additional references for CDPH
Interim Guidance for Collegiate Athletics and 2020 Pac-12
Football COVID-19 Addendum
11/03/2020 Included reduced capacity numbers for press level in Kevin Daly
Appendix 3 (update map)
11/5/2020 Summary of LADPH COVID-19 Assessment of Los Angeles Kevin Daly
Memorial Coliseum
01/05/2021 Additional specificity regarding employee practices while Kevin Daly
eating and drinking, and posting allowable occupancy levels
for break areas.
Disinfecting restrooms, break rooms, and common areas was
increased to hourly, and is now included in the Social
Distancing Protocol which applies to all entities.
Additional posting requirements identified by USC Auxiliary
Services
01/27/2021 Included reference to LA County Public Health Appendix W: Kevin Daly
Mandatory Directive on Travel
Los Angeles Memorial Coliseum | Project Restart Master Plan
1
OPENING SUMMARY NARRATIVE
Following University and health official directives issued mid-March, the Coliseum cancelled all public and
private events and closed for business until further notice. This plan, drafted mid-June, outlines the steps
necessary for Coliseum employees to return and the facility to once again host events, including the USC Trojan
home football games in 2020.
NOTE – The Coliseum utilizes many sub-contractors (i.e. Legends for food and beverage service, ABM for
cleaning, CSC for security and crowd control) during event operations; these sub-contractors are contractually
obligated to comply with USC’s health and safety standards. Details and requirements in this plan apply to all
employees, USC or otherwise, when on-site and working during an event unless otherwise noted herein.
PLAN BASIS INFORMATION
USC/COLISEUM RE-OPENING PHASES DEFINED
Note – due to hosting many non-USC public and private events, the Coliseum operation is less dependent upon
the academic calendar than other business units. For all USC-related events at the Coliseum, USC phased
guidance will be followed. For all non-USC events, phases are modeled to follow current LAPDH health
guidelines.
• Phase 1: Safer-At-Home. Coliseum employees working from home except for 19 essential employees
on site. Strict protocols around face coverings, physical distancing and increased cleaning are in place.
• Phase 2: First Steps. Employees return to the Coliseum for essential business activities with strict
physical distancing protocols in place following LADPH guidelines. Some employees remain remote or
have modified schedules to support distancing protocols. Currently pending University approval.
• Phase 3: Forward Together. The Coliseum is able to host private, and small gatherings with physical
distancing protocols in place and increased operations following LADPH guidelines.
• Phase 4: Fight On. September, the Coliseum ready to host events, (i.e. soccer and USC football
games) with modified capacity or without spectators, and health guidelines in place.
• Restrictions Lifted: Coliseum returns to full operations.
AUXILIARIES RE-START MASTER PLAN SCOPE & PROCESS OVERVIEW:
• Master Plan opening narratives describe the current state conditions and what planning is being
conducted for near term adjustments relative to health guidelines.
• The sections below each note the evolutions of these topics and respective controls and define these
respective to each progressive opening plan phases 2–4.
• If topics covered below and respective controls will remain the same through consecutive phases, that is
noted where applicable.
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DEFINITIONS
ALL BUSINESS AREAS:
• Coliseum Administration Business Areas includes the West Administration Building, the Warehouse
Building, the North and South Offices, the Ticket Office, Field Office and any related internal board or
meeting rooms. SEE APPENDIX 1
• Coliseum Private Event Business Areas includes the above, plus the Playing Field, Scholarship Club
Tower, Peristyle, Olympic Gateway and kitchen support facilities. SEE APPENDIX 2
• Coliseum Ticketed Event Business Areas include the above, plus:
o Back-of-house and production areas (3960 Entrance, Players’ Tunnel, Locker Room Complex,
Media Room, Game Management Trailer and Broadcast Compound). SEE APPENDIX 3
o Public areas including entrance gates, Upper Concourses, seating sections, spectator tunnels,
vomitoria and Upper Concourse stairs, suites, club and hospitality spaces, public restrooms and
concession areas. SEE APPENDIX 4
• Essential Staff (ES Staff): Individuals for whom performing their work and assigned roles remotely is
not possible and being physically present on campus is essential.
• Non-Essential Staff (NES Staff): Individuals for whom performing their work and assigned roles
remotely is feasible and for whom being physically present on campus is not essential.
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TABLE OF CONTENTS
REVISION HISTORY ........................................................................................................................................... 1
PHYSICAL/SOCIAL DISTANCING .................................................................................................................... 5
HYGIENE AND SANITATION ............................................................................................................................ 7
PERSONAL PROTECTIVE EQUIPMENT (PPE) ............................................................................................ 10
TRAINING & COMMUNICATION ................................................................................................................... 11
SYMPTOM SCREENING ................................................................................................................................... 13
REGULATORY AGENCY GUIDANCE & RISK MITIGATION ..................................................................... 15
ADJUSTMENTS TO OPERATIONS, PROCESSES & SERVICES IN SUBSEQUENT PHASES ............... 17
STEP-BACK PLAN.............................................................................................................................................. 18
UNIVERSITIES & INDUSTRY BEST PRACTICES IMPLEMENTATION .................................................. 18
REFERENCES .................................................................................................................................................... 19
APPENDICES ...................................................................................................................................................... 21
APPENDIX 1: Floorplan, Administrative Areas ................................................................................................ 21
APPENDIX 2: Floorplan, Private Event Areas .................................................................................................. 22
APPENDIX 3: Floorplan, Back-of-house and Production Areas ..................................................................... 24
APPENDIX 4: Floorplan, Public Event Areas ................................................................................................... 27
APPENDIX 5: Coliseum West Administration Level 1 and 2 Physical Distancing and Signage Plan ............ 28
APPENDIX 6: Examples of Social Distancing................................................................................................... 30
APPENDIX 7: Coliseum Signage and Hand Sanitizer Locations ..................................................................... 32
APPENDIX 8: Coliseum COVID-19 Guideline Signs........................................................................................ 33
APPENDIX 9: Coliseum Restroom Capacities ................................................................................................... 42
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PHYSICAL/SOCIAL DISTANCING
Phase 2 (employees return to work) - the following will be implemented:
• Signs illustrating social distancing, face coverings, hand washing and other implemented health and
safety guidelines will be clearly posted at venue and administrative entrances, as well as high traffic
areas throughout.
• Coliseum offices, cubicles, workstations, break rooms, and administrative common areas have been
adjusted, and employee breaks will be staggered, to ensure 6-foot distancing requirements. SEE
APPENDIX 5
• Coliseum employees are only permitted to consume food/drink in the designated breakroom or private
office space. An outdoor area is provided with shade and enables employees to maintain a 6-foot
physical distance at all times from others.
• Maximum capacity signs posted in rooms or areas used for means and/or breaks, including restrooms.
Golf carts and other work-related vehicles limited to single-occupancy riders. Note – Coliseum does not
have larger vehicles (i.e. vans, SUVs, trams, busses) in fleet.
• ES Employee works schedules will be adjusted to support occupancy limits.
• Delivery personnel, guests, visitors, clients, etc. accessing the venue will be staggered at Gate 16 to
maintain social distancing; personnel will also be screened prior to entry (see Symptom Screening). All
visitors are logged for entry including name, phone number and email; info will be retained should
Contact Tracing be necessary.
• All personnel are required to follow all health and safety guidelines implemented including face
coverings. A violation of any of the guidelines will result in no admittance or removal from the venue
by CSC Security. If necessary, USC DPS officers will be dispatched for assistance. Continued refusal
may result in loss of future access or work assignments at the Coliseum.
• In compliance with HEALTH OFFICER ORDER FOR CONTROL OF COVID-19: TIER 1
SUBSTANTIAL SURGE RESPONSE issued 12/27/2020, until further notice all employees must wear
face coverings at all times except when working alone in private offices with closed doors or when
eating or drinking. This requirement overrides the previous exception for employees working in cubicles
with solid partitions.
Phase 3 (Private and Small Events) - In Addition to the Above, the Following will be Implemented:
• Guest path of travel will be marked to maintain physical distancing of at least 6 feet in and around
applicable areas such as entrances, elevators, escalators, function/room entrances, concession areas and
restrooms.
• Event staff will be positioned to verbally direct physical distancing measures at entrances, elevators,
escalators, function/room entrances, concession areas and restrooms.
• Function/event space will be adjusted to ensure 6 feet of physical distancing requirements.
• Restrooms not to exceed 50% of normal capacity. SEE APPENDIX 9
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• Staff assignments will be more specific and focused on limiting mobility to reduce travel to multiple
areas, when feasible.
• Food and beverages are to remain in the designated outdoor eating area and may not be carried back to a
work-station for later consumption. All meals for media, other non-staff (excludes event staff and team
personnel) must be consumed outside of the venue, preferably isolated in their vehicle.
Phase 4 (large scale events, with or without spectators) - in addition to the above, the following will be
implemented:
• Back-of-house, Field, Press and Broadcast areas to be marked to maintain physical distancing of at least
6 feet in and around applicable areas such as the 3960 entrance, Players’ Tunnel, locker rooms, shower
facilities, sidelines, players bench areas, press box and broadcast compound.
• Guest path of travel will be marked to maintain physical distancing of at least 6 feet in and around
applicable areas such as seating sections, tunnels, vomitoria and Upper Concourse stairs, suites, club
and hospitality spaces.
• In areas where 6 feet of physical distance cannot be maintained, signage will be posted to strongly
advise against congregation. If patrons and staff are wearing face coverings and reducing contact time
under 15 minutes, the risk involved when passing traffic is low.
• In seating areas, the Coliseum will create seating manifest accounts based on pre-determined grouping
of seats in each row. Each row has limited access to two accounts that can access separately from each
aisle. Each account maintains 6 feet of physical distance in each row from other accounts. Two rows are
maintained in between for distance in some sections. But in larger sections, those rows are included
where distancing can be maintained.
o Unused seats will be restricted using cables and crimping in order to prevent the seat from being
unfolded.
o Additional event staff may be required to monitor distancing and provide increased direction.
• Maximum capacity in the Coliseum with 6 feet of physical distancing implemented in the seating and
premium (Tower, field end zone suites) areas is approximately 16,000, or 21% of capacity. For more
detail, refer to Coliseum Social Distance Seating Plans
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HYGIENE AND SANITATION
• The Coliseum utilizes sub-contractor ABM for all janitorial and cleaning services related to both the
stadium administration and during/after each event. ABM’s activities, specifically those noted below,
are overseen by USC employee Matthew Buswell, Coliseum Asst. Director of Facility and Event
Operations.
ABM resources will be utilized to address cleaning and sanitization in responsive to a positive test.
ABM is contracted to other Los Angeles entertainment venues and is recognized nationally as a leader
and innovator in building management services. For further reference, Enhanced Cleaning SOPs &
Recommendations
• Prior to employees return the following steps will be taken:
o ABM personnel will be trained on any PPE required and all new, COVID-19 related equipment
and products used for cleaning.
o Administrative Business Areas deep cleaned and disinfected with special attention to high touch
points including, but not limited to, restrooms, break areas, distribution areas, handrails,
elevator buttons, water fountains, computers, keyboards, work stations, printers/copiers,
countertops, microwaves, refrigerators/freezers, door knobs, handles, study tables, bins/carts,
mailing areas, and telephones.
Phase 2 (employees return to work) – the following will be implemented:
• All employees will be instructed to wash or sanitize their hands every 30 minutes, especially when
encountering common surfaces or shared items such as tools or equipment. Handwashing with soap and
water should be done for a minimum of 20 seconds.
• Hand sanitizer dispensers located at the entrances to the venue, entrances to all Administrative Areas
and other high-touch, high-traffic locations including concessions stands and restrooms. SEE
APPENDIX 7
• Restrooms, lobbies, break rooms, and lounges and other common areas are disinfected on an hourly
basis during business hours using EPA approved disinfectants following the manufacturer’s instructions
for use.
• Administrative Areas will be cleaned by ABM twice daily during business hours, and once again at the
close of business. High touch surfaces that will be disinfected frequently include: distribution areas,
handrails, elevator buttons, water fountains, computers, keyboards, workstations, printers/copiers,
countertops, microwaves, refrigerators/freezers, door knobs, handles, study tables, bins/carts, mailing
areas, and telephones.
• Each worker is assigned their own tools, equipment and defined workspace. Shared equipment (i.e.
tools, golf carts, mowers, etc.) will be sanitized by the employee before and after use. Whenever
possible, sharing held items is minimized or eliminated.
• Public drinking fountains are covered and use of drinking fountains is prohibited. Staff and visitors are
encouraged to carry their own water and to use water refilling stations (if available) for personal water
Los Angeles Memorial Coliseum | Project Restart Master Plan
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bottles. Water refilling stations are disinfected five times per week. Signs at refilling stations encourage
users to wash or sanitize their hands after refilling.
• All cleaners, sanitizers and disinfectants utilized are EPA-approved for COVID-19 use.
Phase 3 and Phase 4 (private, small, and large-scale events, with or without fans) - in addition to the above,
the following will be implemented:
• Dedicated ABM janitorial personnel are assigned to disinfect common areas and frequently touched
objects such as handrails, counter tops, entrances, elevators, escalators and other high-contact surfaces.
(e.g., tables, doorknobs or handles, credit card readers). These high-contact areas are disinfected on an
hourly basis during business hours using EPA approved disinfectants for COVID-19 use.
• A robust cleaning/sanitization schedule will be developed with ABM for each event based on areas of
usage and duration of the event but will include:
o Dedicated ABM janitorial personnel assigned to each public entrance in use to frequently
sanitize all fixtures and surfaces.
o Dedicated ABM janitorial personnel assigned to each restroom in use to frequently sanitize all
fixtures and surfaces.
o Dedicated ABM janitorial personnel assigned to each food service location in use to frequently
sanitize all fixtures and surfaces.
Public Entrances Restrooms Food Service
Door handles Door handles Door handles, Grab-n-go
coolers
Switches Switches Switches
Dispensers Dispensers, paper towel Tabletops, Countertops
holders
Tabletops Bathroom handles, toilet Point-of-Sale Terminals
flush, taps
Water fountains Toilet seats, splash Posted menus
walls/partitions
Bike Racks and Handrails Stanchions, railing
Gates (within reach, hand
height)
Walk-thru metal detectors
Turnstiles
o Locker Rooms and Training areas are disinfected between uses (i.e. after the teams leave the
locker room for pre-game, before halftime, after halftime)
• Contactless/Touchless systems implemented in the following areas:
o Entrance Gates and Ticketing
i. No Bag Policy implemented to reduce touchpoints on tables, divesting bins and other
objects. Single and self-use automated lockers may be provided for prohibited items.
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ii. Walk-thru metal detector settings must be upgraded to provide less divesting of metal
objects and enhance screening.
iii. Licensees may be required to utilize mobile ticketing for parking and venue admission.
o Food Service
i. “Tap-In-2” mobile food app for pre-purchase and ordering of concessions items ready
for pick-up
ii. Cashless policy instituted venue wide at all Point-of-Sale (POS) locations. All credit
card terminals will be front-facing for self-swipe. POS will accept contactless payment
methods such as Apple Pay.
iii. Provide single-service menus or QR codes that allow guests to scan and view menus
digitally.
iv. Reverse ATMs provided to assist with cashless functionality.
o Restrooms
i. Automated notification system to maintain levels of hygiene products such as soap,
sanitizer and paper products.
• All food safety practices outlined in the California Retail Food Code (CRFC) are being followed and
maintained.
o Self-service machines will not be utilized unless dispensed by a food service employee and
cleaned and sanitized frequently.
o Refillable items will not be refilled.
o All condiments are in individual containers, dispensing units are removed.
o Food items are pre-packaged in concealed wraps, clam shells, boxes, etc.
o All beverage items are issued in closed-lid packaging.
o Packaged beer, cocktails and wine are on all beverage menus to reduce touchpoints. Fruit
garnishes are removed.
o Elimination of unattended silverware, flatware and glassware, or use disposable and pre-
packaged utensils as necessary.
Los Angeles Memorial Coliseum | Project Restart Master Plan
9PERSONAL PROTECTIVE EQUIPMENT (PPE)
Phase 2 (employees return to work) - the following will be implemented:
• All Employees will always be required to wear face coverings when on site unless isolated in their
office. Reusable face coverings will be provided for Coliseum employees who do not have them. Face
coverings must be washed daily.
• Visitors are required to have a face covering to enter the Coliseum. Face coverings are not provided by
the Coliseum. If a visitor does not have a face covering, they will not be allowed entry into the venue.
Phase 3 and Phase 4 (private, small, and large-scale events, with or without fans) - in addition to the above,
the following will be implemented:
• All event support employees (i.e. security, janitorial, food service, production, sub-contractors and event
staff.) will always be required to wear a face covering during the event when on Coliseum property. In
addition to face coverings, all food service employees must wear food safety designated gloves.
• All guests/attendees of the event will always be required to wear a face covering during the event when
on Coliseum property.
• All members of the media, broadcast and production crews (if present for the event) will always be
required to wear a face covering during the event when on Coliseum property.
• All participants, team personnel and officials for the event will be required to follow PPE guidelines in
accordance with procedures established by the regulatory agency and/or governing organizer (i.e. the
Pac-12 Conference or USC Athletics).
• In the box office and will call locations, plexiglass windows exist between the agent and customer.
Additional plexiglass shields will be installed between agents where 6’ of physical distancing cannot be
maintained due to staffing levels needed to support ticket operations for the event. Shields will be
installed at counter height and will be a minimum of 30 inches tall and extend the full width of the
counter plus 18 inches past the edge of the counter.
Los Angeles Memorial Coliseum | Project Restart Master Plan
10TRAINING & COMMUNICATION
Prior to employees return the following steps will be taken:
• COVID-19 Compliance Officers (C19CO) have been designated. The C19CO is responsible for
establishing and enforcing COVID-19 safety protocols, training staff on protocols, and monitoring
compliance:
o Coliseum Administration and Event Partners: Kevin Daly
o Coliseum Operations and Contractors: Matthew Buswell
o Coliseum Security: Boe Elroy (CSC)
• The LADPH “Protect Yourself and Others from COVID-19” sign must be placed at the public entrances
and exits.
• The Los Angeles Department of Public Health (LADPH) requires that all businesses post one of the
following at all public entrances based on LADPH Health Officer Orders:
o A completed copy of the LADPH COVID Protocol(s) applicable to each business must be
posted at all public entrances to each business and in a location that can be easily observed by
all customers and guests. OR
o Ensure that one management team member completes the LADPH COVID-19 Safety
Compliance Certificate Program and following this that the COVID-19 Safety Compliance
Certificate (COVID-SCC) is posted at all public entrances, as an alternative to posting the full
Protocol(s).
Phase 2 (employees return to work) - the following will be implemented:
• All Coliseum employees to complete the Health, Hygiene and Safety training class available on USC
Trojan Learn prior to Monday, July 6 and/or being authorized to return to the Coliseum.
• Beginning January 22, all Coliseum employees and affiliates interacting with employees for an hour or
more per day and are on site three or more days per week for two or more consecutive weeks will be
required to test once a week. Tests are PCR (polymerase chain reaction) and results typically return in
24 hours. More information can be found here: https://studenthealth.usc.edu/pop-testing-hours-and-
locations/
• Signs will be posted at the entrances of the Administrative Areas and high-traffic spaces outlining social
distancing rules and other health related requirements. SEE APPENDIX 8
Phase 3 and Phase 4 (private, small, and large-scale events, with or without fans) - in addition to the above,
the following will be implemented:
• Coliseum COVID-19 related policies will be distributed to event organizers as part of the
booking/contracting process.
• Coliseum COVID-19 related policies will be provided to Paciolan and Ticketmaster so spectators
purchasing tickets to the event will have information early in the process.
Los Angeles Memorial Coliseum | Project Restart Master Plan
11• Coliseum COVID-19 related policies will be included on the Coliseum website and messaged via social
media prior to the event.
• Signs indicating adjusted capacities and other COVID-19 related policies will be posted in all Private
and Ticketed Event areas including back-of-house, field and production areas.
• With the use of mobile ticketing platforms, we will be able to push notifications and updated policies or
requirements of the event to all purchasers, including purchases made at the Coliseum Box Office by
utilizing the Ticketmaster TMOne sales platform (included in our current service agreement).
Los Angeles Memorial Coliseum | Project Restart Master Plan
12SYMPTOM SCREENING
Phase 2 (employees return to work) - the following will be implemented:
• In accordance with USC policy, USC and Coliseum employees are required to complete a daily
wellness assessment when on-site using the Trojan Check Web App at https://trojancheck.usc.edu.
Employee compliance will be overseen by the Coliseum General Manager. A manual form is also
available.
• All Visitors are required to pre-register for access and complete the Trojan Check wellness assessment
prior to entering the Coliseum. If a visitor cannot complete the wellness assessment or answers yes to
either question, they will be sent home and not allowed entry into the venue.
Phase 3 and Phase 4 (private, small, and large-scale events, with or without fans) - in addition to the above,
the following will be implemented:
• All event support employees (i.e. security, janitorial, food service, production, sub-contractors and event
staff.) will be screened prior to entry to the Coliseum via a paper form wellness assessment similar to
what is administered to USC employees.
In the past 14 days: YES NO
Have you had close contact with a person KNOWN to have
the novel coronavirus?
Have you, yourself, had the novel coronavirus?
Do you currently have any of the following symptoms:
• FEVER of 100 degrees or higher?
• MUSCLE SORENESS OR HEADACHES, accompanied by
shaking, chills and feeling feverish?
• New onset of COLD/FLU symptoms, running
nose, sore throat along with feeling feverish?
• New onset of STOMACH UPSET such as abdominal pain,
diarrhea, or vomiting with feeling feverish?
• New loss of TASTE or SMELL?
• CONJUNCTIVITIS (“pinkeye,” or inflammation of eye
including redness, itching, and tearing) with feeling
feverish?
Los Angeles Memorial Coliseum | Project Restart Master Plan
13• Any individuals (employee, sub-contractor, guest/attendee, event participant, team personnel or official)
responding yes to the questionnaire, or otherwise failing the screening process, will be directed to:
o Notify their supervisor. Their Supervisor should notify Coliseum management and the USC
COVID-19 hotline at 213-740-6291.
o Immediately return home.
o USC employees should contact USC Employee Health services at 213-740-6291 to arrange for
screening and clearance to return to work; non-USC employees should contact their medical
provider if they feel they need medical attention.
• Temperature checks will be performed by designated staff if feasible. Event partners (Legends, CSC,
ABM) may implement screening procedures, including temperature checks, if they meet the same
requirements to conduct a wellness assessment prior to entering the Coliseum.
• The screening process outlined above in this section will be performed by entities comprised in full or
jointly by CSC Security or American Medical Response and overseen by Coliseum Management.
• All staff who sufficiently satisfy these requirements will be issued a wristband to show they have been
properly screened, checked-in and can access the venue for work. Wristbands will be administered by
Coliseum Management.
• All team employees, players, personnel and officials for the event to be screened in accordance with
regulatory agency and/or governing organizer (i.e. the Pac-12 Conference or USC Athletics to handle
screening for Trojan football games; MLS/LAFC to handle screening for soccer games) and may
include periodic testing. Screening must be conducted to Coliseum management’s satisfaction and must
be consistent with current health orders for Los Angeles County.
Los Angeles Memorial Coliseum | Project Restart Master Plan
14REGULATORY AGENCY GUIDANCE & RISK MITIGATION
Phase 2 (employees return to work), Phase 3 and Phase 4 (private, small, and large-scale events, with or
without fans) - the following apply:
• University materials referenced include:
o Safe Together: COVID-19 guidelines for use of buildings and open spaces, issued 6-23-20.
o FMS Cleaning SOPs for Back to Work #2, issued 6.24-20.
• Dick Sun, with USC Environmental Health Services performed a site visit of the Coliseum
Administrative spaces on Thursday, June 18. The Risk Scoring was “low” in all areas observed.
• Ongoing communication with the LA Department of Public Health will be maintained. Currently, the
Coliseum is following guidelines set forth in the County of Los Angeles Health Office Order (HOO)
COVID-19 Safer at Work and in the Community, Phase 3 issued June 18. Appendices and protocols to
this health order pertinent to the Coliseum operation include:
o HOO APPENDIX D: Protocols for Office Worksites
o HOO APPENDIX J: Reopening Protocol for Music, Television and Film Production
o HOO APPENDIX N: Protocol for Professional Sports Leagues and Facilities Opening for
Training Sessions and Spectator-Free Events
i. A facility specific plan for holding spectator-free sporting events must be submitted to
the LA County Department of Public Health at least 2 weeks prior to holding such
events.
o HOO Protocol for Outdoor Museums and Galleries
o HOO Protocol for Drive-In Movie Theaters
o HOO Protocol for Conducting Weddings
The full Health Order and the Appendices and Protocols referenced above are included herein as active links
for reference and can be found on the County of Los Angeles Department of Public Health website.
• Coliseum Staff have completed the Health, Hygiene and Safety for Employees training and utilize
Trojan Check to complete a daily wellness assessment affirming they have not recently been exposed to
or diagnosed with COVID-19 and are not currently experiencing any symptoms consistent with
COVID-19.
• The Coliseum has opened a dialogue with USC General Counsel Office (Andreas Meyer) to address
guest/attendee assumption of risk with the following language:
o By entering the Los Angeles Memorial Coliseum, you acknowledge receipt of and agree to
comply with USC’s COVID-19 safety & health rules and protocols. Despite the health and
safety measures USC is instituting, an inherent risk of exposure to COVID-19 exists in any
public place where people are present. COVID-19 is an extremely contagious disease that can
lead to severe illness, disability, and death. Entering the Coliseum may expose you and
Los Angeles Memorial Coliseum | Project Restart Master Plan
15possibly members of your household (through you) to a variety of hazards and risks foreseen
and unforeseen related to COVID-19. By entering the Coliseum, you acknowledge that you are
doing so voluntarily and fully knowing and understanding these hazards and risks.
• USC General Counsel Office also completed a review of the ABM, Contemporary Services, and
Legends Sports agreements and confirmed that each vendor is contractually obligated to comply with
USC’s healthy/safety standards. This should permit us to require them to comply with USC COVID
policies and training requirements.
• This plan will be reviewed with building partners ABM, Contemporary Services and Legends Sports for
their compliance and complete understanding of requirements. In addition, their specific plans
addressing steps to reduce the transmission of COVID-19 and compliance with LADPH guidelines will
be updated as references in this document.
COVID-19 Assessment of Los Angeles Memorial Coliseum conducted by Los Angeles County Department of
Public Health and Environmental Health Services on November 4, 2020 observed:
• Overall, the facility was in compliance with the Health Officer Order.
• The most applicable Health Officer Protocols were posted.
• Social distancing was being observed by employees and staff.
• Messaging on in-house TV monitors reminding people to wear face coverings, socially distance, and
practice hand hygiene was run continuously.
• Partitions were used in various locations to minimize potential exposure to COVID-19.
• Hand sanitizer stations were located throughout the stadium, including but not limited to eating areas,
office areas, concourses, and locker rooms.
• Signs to cue a person to socially distance and wear a face covering were posted throughout.
• Hand sanitizer was placed at all employee breakrooms, restrooms, broadcast room, and concourse.
Additional sanitizer stations were being built and positioned in other areas in the Coliseum.
• Face coverings were worn by 100% of staff and visitors.
• Symptom and temperature checks were performed on-site prior to Coliseum entry.
• The hand hygiene protocol was followed by providing soap, paper towels, and warm water at restroom
hand sinks throughout the facility.
• Eating areas for all staff, employees, and visitors were outdoors, socially distanced, and had hand
sanitizer available.
The complete report including findings and recommendations can be reviewed here:
https://www.lacoliseum.com/wp-content/uploads/2018/03/Coliseum-Assessment-USC-11-4-2020v2.docx
Los Angeles Memorial Coliseum | Project Restart Master Plan
16ADJUSTMENTS TO OPERATIONS, PROCESSES & SERVICES IN
SUBSEQUENT PHASES
Phase 2 (employees return to work) - the following will be implemented:
• In-person customer service areas would be limited to Coliseum security Gates 16 and 29, and a
receptionist area located in our West Admin Building. Hours vary slightly depending upon location
among these areas but in general, 6AM – 5PM, M-F.
• No additional measures other than those previously described are anticipated for adjustments affecting
product availability, services, and service delivery methods.
Phase 3 (private and small events), Phase 4 (spectator-free, large scale events) - in addition to the above, the
following will be implemented:
• No additional measures other than those previously described are anticipated for adjustments affecting
product availability, services, and service delivery methods. Note, there will need to be more
employees trained in the different steps, but our processes are scalable whether it as a Private, Small,
Spectator Free or Fan-Attended Event.
Food and Beverage, Concessions, Premium Service and Catering Operations.
• Our concessionaire partner Legends services dozens of professional and collegiate partners in venues
and cities across the globe; they are heavily invested in a relaunch strategy drawing on adaptable best-
practices to meet local health guidelines. Legends has developed initiatives addressing processes and
protocols spanning all areas of the concessions, premium and catering business including:
o Physical Distancing
o Employee Relations
o Safety and Hygiene
o Food Safety
o Food Safety – Premium Areas
o Guest Touchpoints
o Facility Safety
Los Angeles Memorial Coliseum | Project Restart Master Plan
17STEP-BACK PLAN
• In the likely event USC or LA County Department of Public Health step back guidance to an earlier
phase, the Coliseum is prepared to enact several measures:
o All Coliseum employees will be directly contacted via email regarding the new phase and
impact to work schedules for future events or business.
o All future event contracts will be reviewed, and licensee will be contacted to discuss impact the
new phase may require for planning their event. Postponement or cancelation may be
considered.
o All Coliseum employees to re-take the Health, Hygiene and Safety training class.
o Coliseum service providers and event partners will be contacted to discuss impact the new
phase may have on staffing levels for events, review new guidelines and determine necessary
actions.
o Depending on the step-back phase, future bookings may be suspended for a period until clear
guidance emerges on how to move forward.
o The Coliseum Box Office will follow established procedures from the licensee for ticket
refunds once an event is announced as a postponement with a new date or as a cancellation.
Ticket holders typically have 30 days to request a refund from point of purchase after the
announcement.
UNIVERSITIES & INDUSTRY BEST PRACTICES
IMPLEMENTATION
• The Coliseum is part of an LA Venue Coalition comprised of the greater LA teams and entertainment
venues including, Staples Center, the Rose Bowl, Sofi Stadium, Hollywood Bowl, Greek Theater, LA
Lakers, Kings, Dodgers, Rams, LAFC, the Galaxy, the Anaheim Ducks and Angels. This coalition has
met weekly since mid-March to share industry knowledge and resources in order to determine best
practices for re-opening.
Los Angeles Memorial Coliseum | Project Restart Master Plan
18REFERENCES
• Coliseum Social Distance Seating Plans
https://www.lacoliseum.com/wp-content/uploads/2018/03/LAMC-Social-Distancing-Seating-
Plans_rev2_061620.pdf
• Coliseum COVID-19 Guideline Signs
https://www.lacoliseum.com/wp-
content/uploads/2018/03/ColiCOVID_062920_Signage_ProjectRestartOnly.pdf
• Safe Together: COVID-19 guidelines for use of buildings and open spaces, 6-23-20.
https://www.lacoliseum.com/wp-content/uploads/2018/03/SafeTogether_Guidebook_USC_062320.pdf
• USC FMS Return to Fall Plan - Cleaning Guidelines
https://www.lacoliseum.com/wp-content/uploads/2018/03/Cleaning-SOPs-for-Back-to-Work-2.pdf
• County of Los Angeles Health Officer Order, Reopening Safer At Work and in the Community for
Control of COVID-19, June 28
http://publichealth.lacounty.gov/media/Coronavirus/docs/HOO/HOO_COVID-
19_Safer%20at%20Work%20and%20in%20the%20Community-
Phase%203_bars%20closed_06282020.pdf
• Coliseum Employee Staff and Visitor Screening Questionnaire Form (Updated 7/26/20)
https://www.lacoliseum.com/wp-content/uploads/2018/03/LAMC-Coronavirus-Screening-
Questionniare.pdf
• ABM Enhanced Cleaning SOPs and Recommendations
https://www.lacoliseum.com/wp-content/uploads/2018/03/ABM-Post-COVID-19-Plan-V.2.0.pdf
• Legends COVID Relaunch Recommendations
https://www.lacoliseum.com/wp-content/uploads/2018/03/Legends-LAMC-x-Coliseum-Summary-
COVID-Plan.pdf
• CSC COVID-19 Prevention and Office Reopening Plan
https://www.lacoliseum.com/wp-content/uploads/2018/03/CSC-COVID-19-Prevention-and-Office-
Reopening-Plan-Final.pdf
• California Department of Public Heath Interim Guidance for Collegiate Athletics (from Institutes of
Higher Education)
https://www.lacoliseum.com/wp-content/uploads/2020/10/CAState_guidance-Specific-Interim-
Guideance-for-Collegiatae-Ahtletics_093020.pdf
• 2020 Pac-12 Football COVID-19 Addendum (As of 10/15/20)
https://www.lacoliseum.com/wp-content/uploads/2018/03/2020-FB-COVID-19-Addendum-as-of-10-
15-206.pdf
• County of Los Angeles Appendix W: Mandatory Directive on Travel (12/30/2020)
http://publichealth.lacounty.gov/media/Coronavirus/docs/protocols/Directive_Travel.pdf
Los Angeles Memorial Coliseum | Project Restart Master Plan
19Los Angeles Memorial Coliseum | Project Restart Master Plan
20APPENDICES
APPENDIX 1: Floorplan, Administrative Areas
Figure 1: Coliseum Administrative Areas
Coliseum Approved Phase 1 Phase 2 Phase 3 Phase 4
Venue Capacity Building Occupancy Occupancy Occupancy Occupancy
Business Areas Occupancy
West Administration 49 49 (ES Only) 49 49 49
Building (18,328 SF)
Warehouse Building 12 6 6 6 12
(2,500 SF)
North Office (1,830 SF) 9 4 4 6 6
South Office (1,474 SF) 98 2 2 30 40
Ticket Office (1,348 SF) 14 2 3 8 14
Los Angeles Memorial Coliseum | Project Restart Master Plan
21Field Office (2,145 SF) 11 4 5 11 11
APPENDIX 2: Floorplan, Private Event Areas
Figure 2: Coliseum Private Event Areas
Coliseum Approved Phase 1 Phase 2 Phase 3 Phase 4
Venue Capacity Building Occupancy Occupancy Occupancy Occupancy
Assembly Areas Occupancy
Playing Field 12,000 (pending 0 0 300 2,334
(84.010 SF) production
elements)
Field Court (12,800 1,828 (pending 0 0 50 355
SF) production
elements)
Scholarship Club 1,625 0 0 100 677
Tower -Heritage
Upper Concourse
(24,388 SF)
Los Angeles Memorial Coliseum | Project Restart Master Plan
22Scholarship Club 1,084 0 0 100 458
Tower -Founders
Suites (16,495 SF)
Scholarship Club 403 0 0 50 168
Tower -Club Level
(6,032 SF)
Scholarship Club 594 0 0 50 278
Tower -Suites Level
(10,024 SF)
Scholarship Club 347 0 0 50 (TBD 202
Tower -Press Level essential
(7,258 SF) production and
media staff up
to 202)
Scholarship Club 499 0 0 50 311
Tower -1923 Club
(11,199 SF)
Peristyle (37,179 SF) 5,311 0 0 50 744
Olympic Plaza 3,637 0 0 50 1,516
(54,558 SF)
Los Angeles Memorial Coliseum | Project Restart Master Plan
23APPENDIX 3: Floorplan, Back-of-house and Production Areas
Figure 3: Coliseum Back-of-House and Production Areas
Los Angeles Memorial Coliseum | Project Restart Master Plan
24Figure 4:Locker Room Complex and Media Room
Coliseum
3960 Entrance/Players
Tunnel
Locker Room Complex
Media Room
Broadcast Compound
Coliseum Equipment Issue
and Annex (WAB Level
1)
Game Management Trailer
Security Office
Los Angeles Memorial Coliseum | Project Restart Master Plan
25Room Designation Sq Ft COVID-19 Regular Capacity
Capacity
Total Seats Lower Upper
Seats Seats
602 SECURITY 678 19 8 6
14
604 INSTANT REPLAY 121 3 4
606 MEDICAL 122 3 4
REPLAY
608 SKYCAM/AUX 142 4 4
RADIO
610 NATIONAL 160 4 4 2
RADIO
612A* GAME 285 8 2
OPS/CLOCK
612B* USC STUDENT 5
RADIO
618 VISITOR AD 352 10 9 4
620 CONTROL ROOM 617 17
622 VISITOR RADIO 194 5 4 2
624A ATHLETICS/AUX 481 13 10
624B
626 HOME RADIO 161 4 4 2
628 HOME COACH 301 8 8 5
630 NETWORK TV 376 10
632 TEAM VIDEO 223 6 0 4
634 VISITOR COACH 295 8 8 5
Los Angeles Memorial Coliseum | Project Restart Master Plan
26APPENDIX 4: Floorplan, Public Event Areas
Figure 5: Coliseum Public Event Areas
Coliseum Approved Phase 1 Phase 2 Phase 3 Phase 4
Event Seating Capacity Building Occupancy Occupancy Occupancy Occupancy
Occupancy
Event Capacity 77,500 ES 50 300 15,068
Scholarship Club Tower levels below are included in numbers above as overall event seating capacity of
venue
Founders Suites 722 0 0 100 549
Loge Boxes 98 0 0 98 98
Club Level 1,113 0 0 100 279
Suites 537 0 0 100 309
1923 Club 499 0 0 100 311
Los Angeles Memorial Coliseum | Project Restart Master Plan
27APPENDIX 5: Coliseum West Administration Level 1 and 2
Physical Distancing and Signage Plan
Figure 6: West Administration Building Level 1
Los Angeles Memorial Coliseum | Project Restart Master Plan
28Figure 7: West Administration Building Level 2
Los Angeles Memorial Coliseum | Project Restart Master Plan
29APPENDIX 6: Examples of Social Distancing
Figure 8: Entry Lines with 6' Social Distancing (Gate 28)
Figure 9: Switch-Back Line Queue with 6' Social Distancing and Family Units
Los Angeles Memorial Coliseum | Project Restart Master Plan
30Figure 10: Food Service Line Queue (Legends)
Los Angeles Memorial Coliseum | Project Restart Master Plan
31APPENDIX 7: Coliseum Signage and Hand Sanitizer Locations
Figure 11: Coliseum Signage and Hand Sanitizer Locations
Los Angeles Memorial Coliseum | Project Restart Master Plan
32APPENDIX 8: Coliseum COVID-19 Guideline Signs
Coliseum Sign Phase Coliseum Size Qty Other Example
Type Area
Floor Signs 3,4 Concession 16” TBD Will need
Stands, Entry Round to spec
Gates, more
Restrooms aggressive
adhesive
for outdoor
areas such
as asphalt
and
unfinished
concrete.
Wait Here 3,4 Concession 16” x 4” TBD
(Line) Stands,
Tunnels
WAB Elevator 2 WAB 8.5”x11 2
(Max 3) ”
Elevators 2 Freight, 8.5”x11 10
(Max 4) Tunnel 5, ”
Tunnel 9
Los Angeles Memorial Coliseum | Project Restart Master Plan
33Courtesy 2 WAB, 8.5”x11 Print as Place as
Spacer Conference ” Needed needed
Rooms, where 6’ of
Scholarship distancing
Club Tower, is required
Restroom for seating
Urinals and or common
sinks areas.
Courtesy Sign 3,4 Public Upper 14” x 150
(General) Concourse 8.5”
Areas and
Tunnels
County- 2 All entrances 11”x17” 24
Mandated to venue and
Building Sign administrative
spaces
Coliseum 2,3,4 Specific 24” x 6 Includes
Condition of entrance gates 36” check-in
Entry (Outdoor for staff and protocols
A-Frame) visitor access and legal
language
for inherent
risk
provided
by OGC.
Los Angeles Memorial Coliseum | Project Restart Master Plan
34Room 2 Specific 8.5”x11 Print as
Capacity rooms or ” Needed,
gathering area Edit
where Capacity
capacity must
be maintained
Hand Sanitizer 2 Draw 4”x5.5” TBD
Units (Wall attention to
Mounted) mounted
sanitizer
dispensers
Refillable 2 All Refillable 8.5”x11 6
Water Stations Water Stations ”
outside of
restroom
blocks
Los Angeles Memorial Coliseum | Project Restart Master Plan
35Phase 3: USC Football 2020
Coliseum Phase Coliseum Size Qty Other Example
Sign Type Area
Appendix D: 3 ABM, 28x48 14
Offices Elevator 1
Lobby,
Elevator 4,
Elevator 5,
Game
Management,
Gate 1, Gate
16, Gate 4,
Gate 7,
Legends,
South Office,
WAB,
Warehouse
Appendix J: 3 1923 Club 28x48 18
Film Level 7,
Production Bottom of
3960,
Broadcast
Compound,
Elevator 1
Lobby,
Elevator 4,
Elevator 5,
Endzone
Suite, Gate 1,
Gate 16, Gate
4, Gate 7,
Press Box
Level 6, Top
of 3960
Broadcast 3 Gate 7 - 24x24 4
Meal Floor Tunnel 5
Directional
Los Angeles Memorial Coliseum | Project Restart Master Plan
36Broadcast 3 Heritage 24x36 3
Meal/Break Concourse,
Area Tunnel 5,
Tunnel 6
Elevator 3 Elevator 1, 16x16 19
Distancing - 2 Elevator 2,
Elevator 3
Elevator 3 Elevator 10, 16x16 21
Distancing - 4 Elevator 6,
Elevator 9,
WAB
Elevator 3 Elevator 4, 16x16 6
Distancing - 4 Elevator 5
- Press
Los Angeles Memorial Coliseum | Project Restart Master Plan
37Event Staff 3 Heritage 24x36 2
Meal & Break Concourse
Area
Health Stay at 3 Gate 4, Gate 24x36 7
Home 7, Gate 1, Top
of 3960
No Access 3 1923 Club, 6x6 280
Heritage
12x12
Concourse,
Press Box,
Press Box
Los Angeles Memorial Coliseum | Project Restart Master Plan
38No Entry 3 Tunnel 8, 24x36 2
Tunnel 6
One Person 3 1923 Club, 6x6 180
Per Table Heritage
Concourse,
Press Box
Press Meal 3 Press Box - 24x24 6
Floor Level 7
Directional (Stairwells)
Protect 3 Gate 4, Gate 24x36 7
Yourself and 7, Gate 1, Top
Others of 3960
Los Angeles Memorial Coliseum | Project Restart Master Plan
39Wait Here 3 Level 1/Misc, 16x16 100
Gate 1, Gate
4, Gate 7,
Elevator 4/5,
Elevator
1/2/3,
Elevator 9/10
Working Press 3 1923 Club 24x36 2
Break Area
Los Angeles Memorial Coliseum | Project Restart Master Plan
40Additional Digital Signage
Coliseum Phase Coliseum Size Qty Other Example
Sign Type Area
IPTV LBar 1 IPTV 1034x
Side Monitors
3921
IPTV LBar 1 IPTV 8001x
Bottom Monitors
560
IPTV 1 IPTV 1920x
Courtesy Sign Monitors
1080
(General)
IPTV Meal 1 IPTV 1920x
Guidance Monitors
1080
Los Angeles Memorial Coliseum | Project Restart Master Plan
41APPENDIX 9: Coliseum Restroom Capacities
# of Stalls # of Urinals Total # 50%
WBR Upper Concourse 1 11 0 11 6
MBR Upper Concourse 2 4 19 23 12
WBR Upper Concourse 3 10 0 10 5
MBR Upper Concourse 4 4 12 16 8
WBR Upper Concourse 5 13 0 13 7
WBR Upper Concourse 7 10 0 10 5
MBR Upper Concourse 8 4 12 16 8
WBR Upper Concourse 9 10 0 10 5
MBR Upper Concourse 10 4 19 23 12
WBR Upper Concourse 11 12 0 12 6
MBR Upper Concourse 12 4 19 23 12
WBR Upper Concourse 13 12 0 12 6
MBR Upper Concourse 14 4 19 23 12
WBR Upper Concourse 15 12 0 12 6
MBR Upper Concourse 16 4 19 23 12
WBR Upper Concourse 17 12 0 12 6
MBR Upper Concourse 18 4 19 23 12
WBR Upper Concourse 19 12 0 12 6
MBR Upper Concourse 20 4 12 16 8
WBR Upper Concourse 21 10 0 10 5
MBR Upper Concourse 22 4 12 16 8
WBR Upper Concourse 23 13 0 13 7
MBR Upper Concourse 24 4 12 16 8
WBR Upper Concourse 25 10 0 10 5
MBR Upper Concourse 26 4 12 16 8
WBR Upper Concourse 27 12 0 12 6
MBR Upper Concourse 28 4 16 20 10
WBR Concourse Tunnel 2 51 51 26
MBR Concourse Tunnel 3 9 39 48 24
WBR Concourse Tunnel 9 51 51 26
Los Angeles Memorial Coliseum | Project Restart Master Plan
42MBR Concourse Tunnel 10 9 39 48 24
WBR Concourse Tunnel 14 51 51 26
MBR Concourse Tunnel 15 18 78 96 48
WBR Concourse Tunnel 15/16 51 51 26
WBR Concourse Tunnel 19 51 51 26
MBR Concourse Tunnel 20 9 39 48 24
WBR Concourse Tunnel 26 51 51 26
MBR Concourse Tunnel 27 9 39 48 24
Scholarship Club Tower
L2 East MBR 3 5 8 4
L2 East GN 1 0 1 1
L2 West WBR 8 0 8 4
L3 East MBR 3 5 8 4
L3 East GN 1 0 1 1
L3 West WBR 8 0 8 4
L4 East MBR 2 4 6 3
L4 East WBR 6 0 6 3
L4 East GN 1 0 1 1
L4 West MBR 2 4 6 3
L4 West WBR 6 0 6 3
L4 West GN 1 0 1 1
L5 East MBR 2 2 4 2
L5 East WBR 4 0 4 2
L5 West MBR 2 2 4 2
L5 West WBR 4 0 4 2
L5 West GN 1 0 1 1
L6 East MBR 1 1 2 1
L6 East WBR 2 0 2 1
L6 West MBR 1 1 2 1
L6 West GN 1 0 1 1
L7 East WBR 8 0 8 4
L7 East GN 1 0 1 1
Los Angeles Memorial Coliseum | Project Restart Master Plan
43L7 West MBR 4 4 8 4
Locker Rooms
Visiting Team ATR 0 0 0 0
Visiting Team Coaches 1 1 2 1
Visiting Team Player's 5 6 11 6
Chain Crew 1 1 2 1
Officials 1 1 2 1
Bottom 3960- Men's 2 4 6 3
Bottom 3960- Women's 4 0 4 2
Home Assistant Coaches 1 1 2 1
Home Head Coaches 1 0 1 1
Home Team ATR 0 0 0 0
Home Team Player's 5 7 12 6
Los Angeles Memorial Coliseum | Project Restart Master Plan
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