Partner Toolkit - North Sound Accountable Community of Health
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Partner Toolkit Compiled by North Sound Accountable Community Health Sources: Washington State Coronavirus Response, Washington State Department of Health, and the FDA An Easy Link Guide to Relevant and Updated COVID-19 Materials This Toolkit Can: • Eliminate the confusion of where to find COVID materials (flyers, SM, video, etc.) • Save you time, by streamlining access to the best, up-to-date resources available. • Provide ‘at-a-glance’ access to educational materials for current COVID-19 concerns. Update 4.7.21
Washington State Coronavirus Response EMAIL Communications Templates DOWNLOAD (PDF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder INCLUDES: (Word Document) BEST USES: Communications Templates Suggested places to share or embed these emails include but are not limited to your • Email/Letter for employees, customers, and/or members organization’s blog, emails to community • Email/Letter for patients (general) members, patients, staff, blog posts, and • Email/Letter for patients (phase 1B tiers 3 and 4) newsletters. These can be used as-is or as a template for your own version of • Newsletter article this messaging. • Employee or member portal • On-hold or voicemail script • Text message • Phase examples SAMPLE North Sound Accountable Community Health / Updated April 7, 2021 1
Washington State Department of Health PRINT COVID-19 Vaccine Phases Timeline DOWNLOAD (PDF): https://www.doh.wa.gov/Portals/1/Documents/1600/coronavirus/VaccinationPhasesInfographic.pdf LOOKS LIKE THIS: (PDF, Two Pages, Updated 3/31/21) BEST USES: Print out Page One and post for Phase Awareness. Refer to for Phase Guidance Print in publications like newsletters, newspapers, and magazines; printed and displayed as posters, flyers, or adapted for digital use on websites and presentations. North Sound Accountable Community Health / Updated April 7, 2021 2
Washington State Coronavirus Response PRINT COVID-19 Vaccines Questions and Answers DOWNLOAD (PDF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers LANGUAGES: LOOKS LIKE THIS: (PDF, Two Pages, Updated 3/9/21) BEST USES: Print out and share with patients and the Getting Vaccinated general public. for COVID-19 Print in publications like newsletters, newspapers, and magazines; printed and Fighting the pandemic has been hard, but now we displayed as posters, flyers, or adapted for have vaccines to protect us from COVID-19. digital use on websites and presentations. The vaccine is provided at no cost to you. The federal government will cover the cost of your vaccine. You should not be charged or billed. Your provider should also not charge you for an office visit if you only go in to get the vaccine. Getting Vaccinated for COVID-19 Ask how many doses you need. You will need two doses of some vaccines, three to four weeks apart. Others are What vaccines are available? What are the side effects? just one dose. There are multiple vaccines available. It is common to have side effects one or three The vaccines are safe and effective. days after getting the vaccine. Common side Each was approved by the FDA for emergency The vaccines are very effective at preventing COVID-19. The U.S. Food and Drug use. Medical experts on the Advisory Committee effects are tiredness, muscle pain, pain in your Administration (FDA) authorized the vaccines for emergency use and found no serious for Immunization Practices and the Western arm where you got your shot, fever, headache, safety concerns. States Scientific Safety Review Workgroup joint pain, chills, nausea, or vomiting. If your symptoms don’t go away, contact your doctor or confirmed the vaccines met our standards for People at highest risk will get the vaccine first. safety. clinic. As we get more vaccine, more people will be able to be vaccinated. The Department of Who should get a COVID-19 You should wait 15 to 30 minutes before leaving Health made choices about who will get the vaccine first and focused on those at highest the vaccine site so your vaccine provider can help risk. Everyone will be able to get vaccinated when we have enough doses. Visit vaccine? you if you do have an allergic reaction or other FindYourPhaseWA.org or call 1-800-525-0127, then press # to find out when you can get It is your choice to get the vaccine. If you decide side effects. While you wait, you can sign up for v- vaccinated. (For interpretive services, say your language when the call is answered.) safe to report any side effects: vsafe.cdc.gov. to get it, you should tell your vaccine provider if you: You or your vaccine provider can also report side You may feel side effects. • Have a history of severe allergic reactions effects to the Vaccine Adverse Event Reporting System (VAERS): vaers.hhs.gov/reportevent.html. Like other routine vaccines, you may get a sore arm, fever, headaches, or fatigue after • Have a fever getting vaccinated. These are signs the vaccine is working. • Have a bleeding disorder or take blood Call 911 if you have an allergic reaction thinners after leaving the clinic. Signs of an allergic • Are immunocompromised or are on a reaction include: difficulty breathing, swelling of Stay safe. medicine that affects your immune system your face and throat, fast heartbeat, a bad rash all After you get the vaccine, wear your mask, stay six feet (two meters) apart, and keep • Are pregnant, plan to become pregnant, or over your body, dizziness, and weakness. are lactating gatherings small. • Have received another COVID-19 vaccine What happens after I get You should not get the vaccine if you have had a vaccinated? serious allergic reaction to a previous dose of Questions? Visit: www.CovidVaccineWA.org the COVID-19 vaccine or to any ingredient in the If you get a two-dose vaccine, make an vaccine. appointment for your second dose. You’ll need to come back in three to four weeks to get The vaccines contain the active ingredient, your second dose. messenger RNA (mRNA) or adenovirus, along with fat, salts, and sugars to protect the vaccine It will take up to two weeks after you’re fully and help it work better in the body. vaccinated for maximum protection. DIRECT LINK TO ENGLISH VERSION (PDF): You must be at least 16 years old to get the Many people will have to wait months to get vaccinated. After you get the vaccine, keep https://www.doh.wa.gov/Portals/1/Documents/1600/ Pfizer-BioNTech vaccine and 18 years old to get the Moderna or Johnson & Johnson vaccines. wearing your mask, stay six feet (two meters) apart, and keep gatherings small. coronavirus/348-782-COVID-19-Vaccine.pdf DOH 348-782 March 2021 To request this document in another format, call 1-800-525-0127. Deaf or hard of hearing customers, please call 711 (Washington Relay) or email civil.rights@doh.wa.gov. North Sound Accountable Community Health / Updated April 7, 2021 3
Food and Drug Administration PRINT COVID-19 Vaccine Fact Sheets LINKS BELOW Moderna, (PDF, 5 pages): https://www.fda.gov/media/144638/download Pfizer, (PDF, 6 pages): https://www.fda.gov/media/144414/download Johnson and Johnson, (PDF, 6 pages): https://www.fda.gov/media/146305/download BEST USES: FACT SHEET FOR RECIPIENTS AND CAREGIVERS EMERGENCY USE AUTHORIZATION (EUA) OF Print out copies for vaccine recipients that want the THE MODERNA COVID-19 VACCINE TO PREVENT CORONAVIRUS DISEASE 2019 (COVID-19) IN INDIVIDUALS 18 YEARS OF AGE AND OLDER full spectrum of information on their specific vaccine. You are being offered the Moderna COVID-19 Vaccine to prevent Coronavirus Disease 2019 (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains information to help you understand the risks and benefits of the Moderna COVID-19 Vaccine, which you may receive because there is currently a pandemic of COVID-19. The Moderna COVID-19 Vaccine is a vaccine and may prevent you from getting COVID-19. There is no U.S. Food and Drug Administration (FDA) approved vaccine to prevent COVID-19. Read this Fact Sheet for information about the Moderna COVID-19 Vaccine. Talk to the vaccination provider if you have questions. It is your choice to receive the Moderna COVID-19 Vaccine. The Moderna COVID-19 Vaccine is administered as a 2-dose series, 1 month apart, into the muscle. FACT SHEET FOR RECIPIENTS AND CAREGIVERS The Moderna COVID-19 Vaccine may not protect everyone. EMERGENCY USE AUTHORIZATION (EUA) OF This Fact Sheet may have been updated. For the most recent Fact Sheet, please visit THE PFIZER-BIONTECH COVID-19 VACCINE TO PREVENT CORONAVIRUS www.modernatx.com/covid19vaccine-eua. DISEASE 2019 (COVID-19) IN INDIVIDUALS 16 YEARS OF AGE AND OLDER WHAT YOU NEED TO KNOW BEFORE YOU GET THIS VACCINE You are being offered the Pfizer-BioNTech COVID-19 Vaccine to prevent Coronavirus WHAT IS COVID-19? Disease 2019 (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains COVID-19 is caused by a coronavirus called SARS-CoV-2. This type of coronavirus information has to nothelp you understand the risks and benefits of the Pfizer-BioNTech been seen before. You can get COVID-19 through contact with another person COVID-19 who has theVaccine, which you may receive because there is currently a pandemic of COVID-19. virus. It is predominantly a respiratory illness that can affect other organs. People with COVID- 19 have had a wide range of symptoms reported, ranging from mild symptoms to severe illness. Symptoms may appear 2 to 14 days after exposure to the virus. Symptoms may Theinclude: Pfizer-BioNTech fever or COVID-19 Vaccine is a vaccine and may prevent you from getting chills; cough; shortness of breath; fatigue; muscle or body aches; headache; newCOVID-19. There loss of taste or is no U.S. Food and Drug Administration (FDA) approved vaccine to smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea. prevent COVID-19. WHAT IS THE MODERNA COVID-19 VACCINE? Read this Fact Sheet for information about the Pfizer-BioNTech COVID-19 Vaccine. FACT SHEET FOR RECIPIENTS AND CAREGIVERS The Moderna COVID-19 Vaccine is an unapproved vaccine that may preventTalk to the vaccination COVID-19. There provider if you have questions. It is your choice to receive theFACT SHEET FOR RECIPIENTS AND CAREGIVERS is no FDA-approved vaccine to prevent COVID-19. Pfizer-BioNTech COVID-19 Vaccine. EMERGENCY USE AUTHORIZATION (EUA) OF EMERGENCY USE AUTHORIZATION (EUA) OF The to Pfizer-BioNTech COVID-19 Vaccine is administered as a 2-doseTHE THE JANSSEN series, COVID-19 VACCINE TO PREVENT CORONAVIRUS DISEASE 2019 3 weeksCOVID-19 VACCINE The FDA has authorized the emergency use of the Moderna COVID-19 Vaccine prevent JANSSEN TO PREVENT CORONAVIRUS DISEASE 2019 COVID-19 in individuals 18 years of age and older under an Emergency Useapart, into the muscle. Authorization (COVID-19) IN INDIVIDUALS 18 YEARS OF AGE AND OLDER (COVID-19) IN INDIVIDUALS 18 YEARS OF AGE AND OLDER (EUA). The Pfizer-BioNTech COVID-19 Vaccine may not protect everyone.You You are being offered the Janssen COVID-19 Vaccine to prevent Coronavirus Disease 2019 are being offered the Janssen COVID-19 Vaccine to prevent Coronavirus Disease 2019 For more information on EUA, see the “What is an Emergency Use Authorization (EUA)?” (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains information to help you (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains information to help you section at the end of this Fact Sheet. This Fact Sheet may have been updated. For the most recent Fact Sheet,understand the risks please see and benefits of receiving the Janssen COVID-19 Vaccine, which you may understand the risks and benefits of receiving the Janssen COVID-19 Vaccine, which you may www.cvdvaccine.com. receive because there is currently a pandemic of COVID-19. receive because there is currently a pandemic of COVID-19. Revised: 12/2020 1 WHAT YOU NEED TO KNOW BEFORE YOU GET THIS VACCINEThe Janssen COVID-19 Vaccine may prevent you from getting COVID-19. There is no U.S. Food The Janssen COVID-19 Vaccine may prevent you from getting COVID-19. There is no U.S. Food and Drug Administration (FDA) approved vaccine to prevent COVID-19. WHAT IS COVID-19? and Drug Administration (FDA) approved vaccine to prevent COVID-19. COVID-19 disease is caused by a coronavirus called SARS-CoV-2. Read This this typeFactof Sheet for information about the Janssen COVID-19 Vaccine. Talk to the vaccination Moderna coronavirus has not been seen before. You can get COVID-19 through Readcontact this Factwith provider if you providerthatif you Sheet for information about the Janssen COVID-19 Vaccine. Talk to the vaccination have questions. It is your choice to receive the Janssen COVID-19 Vaccine. another person who has the virus. It is predominantly a respiratory illness canhave questions. It is your choice to receive the Janssen COVID-19 Vaccine. affect other organs. People with COVID-19 have had a wide range of Thesymptoms Janssen COVID-19 Vaccine is administered as a single dose, into the muscle. reported, ranging from mild symptoms to severe illness. Symptoms The mayJanssen appearCOVID-19 2 to Vaccine is administered as a single dose, into the muscle. 14 days after exposure to the virus. Symptoms may include: fever orThe Janssen chills; cough; COVID-19 Vaccine may not protect everyone. shortness of breath; fatigue; muscle or body aches; headache; newThe lossJanssen of taste COVID-19 or Vaccine may not protect everyone. This Fact Sheet may have been updated. For the most recent Fact Sheet, please visit smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea. This Fact Sheet may have been updated. For the most recent Fact Sheet, please visit www.janssencovid19vaccine.com. WHAT IS THE PFIZER-BIONTECH COVID-19 VACCINE? www.janssencovid19vaccine.com. The Pfizer-BioNTech COVID-19 Vaccine is an unapproved vaccine WHAT that may YOU NEED TO KNOW BEFORE YOU GET THIS VACCINE prevent COVID-19. There is no FDA-approved vaccine to prevent COVID-19. WHAT YOU NEED TO KNOW BEFORE YOU GET THIS VACCINE WHAT IS COVID-19? WHAT IS COVID-19? COVID-19 is caused by a coronavirus called SARS-CoV-2. This type of coronavirus has not been COVID-19 seen before.isYou caused canby geta COVID-19 coronavirusthrough called SARS-CoV-2. This type contact with another of coronavirus person who has thehas not been virus. It is 1 seen Revised: before. You 25 February predominantly can 2021get COVID-19 a respiratory illness thatthrough contact can affect with other another organs. person People who with has the virus. COVID-19 It is have had predominantly a respiratory illness that can affect other organs. People with a wide range of symptoms reported, ranging from mild symptoms to severe illness. Symptoms COVID-19 have had amay wide range2of appear to symptoms reported, 14 days after exposure ranging to thefrom virus.mild symptoms Common to severe symptoms mayillness. Symptoms include: fever or Pfizer may appear chills; chills; cough; 2 shortness to 14 daysofafter exposure breath; fatigue;to muscle the virus. Common or body symptoms aches; headache; may newinclude: loss of fever or taste or smell; cough; shortness sore throat; of breath; congestion fatigue; or runny nose;muscle nauseaororbody aches;diarrhea. vomiting; headache; new loss of taste or smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea. WHAT IS THE JANSSEN COVID-19 VACCINE? WHAT IS THE JANSSEN COVID-19 VACCINE? The Janssen COVID-19 Vaccine is an unapproved vaccine that may prevent COVID-19. There is The Janssen COVID-19 no FDA-approved Vaccine vaccine is anCOVID-19. to prevent unapproved vaccine that may prevent COVID-19. There is no FDA-approved vaccine to prevent COVID-19. The FDA has authorized the emergency use of the Janssen COVID-19 Vaccine to prevent The FDA has COVID-19 authorized the in individuals emergency 18 years of age use andofolder the under JanssenanCOVID-19 Emergency Vaccine to prevent Use Authorization COVID-19 (EUA). in individuals 18 years of age and older under an Emergency Use Authorization (EUA). For more information on EUA, see the “What is an Emergency Use Authorization (EUA)?” For more section at information the end of thisonFact EUA, see the “What is an Emergency Use Authorization (EUA)?” Sheet. section at the end of this Fact Sheet. 1 1 Johnson and Johnson North Sound Accountable Community Health / Updated April 7, 2021 4
Washington Immigration Solidarity Network PRINT Know Your Rights, Immigrant Community Members DOWNLOAD (PDF): https://drive.google.com/drive/folders/1Vr16HHVnk7XGF78QhQNZc1Trb_9Q19jW COVID-19 Vaccination – Know Your Rights Available in English and Spanish Letter sized flyer North Sound Accountable Community Health / Updated April 7, 2021 5
Washington Immigration Solidarity Network WEB Know Your Rights, Immigrant Community Members DOWNLOAD (PDF): https://drive.google.com/drive/folders/1Vr16HHVnk7XGF78QhQNZc1Trb_9Q19jW COVID-19 Vaccination – Know Your Rights Available in English and Spanish PNG files can be used as web banners, or for social media. North Sound Accountable Community Health / Updated April 7, 2021 6
Washington State Coronavirus Response WEB Partner Toolkit, Banner Ads DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder LANGUAGES: Not all sizes are available in every language. SIZES: BEST USES: 160 x 600 728 x 90 Suggested places to share or embed these banners include 300x250 970x90 but are not limited to: your organization’s website, emails 300x600 970x250 to community members, patients or staff, blog posts, and 320 x 50 (mobile) presentations. Link the banner to: CovidVaccineWA.org LOOKS LIKE THIS: (Screenshots of animated GIF frames) Questions About COVID Vaccines ( JPG / 300x250 size shown): Thank you for wearing a mask (300x250 size shown): Together We Will – Gratitude (300x250 size shown): North Sound Accountable Community Health / Updated April 7, 2021 7
Washington State Coronavirus Response SM Partner Toolkit, Social Media DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder , Part 1 of 2 = Useful You will find MANY post categories for social media at the link provided. Note the key to the right to help you find the posts that are still current/relevant and = Not useful can be shared through your Facebook, Twitter and Instagram accounts. Vaccine is Here in WA (carousel): Outdated information. How COVID Vaccines are Made (carousel): 1080 x 1080: Instagram size. This is an 8-slide carousel with simple information about COVID vaccines. Pretty bulky for most uses. Questions About COVID Vaccines? 1080 x 1080: Instagram size. This is one slide that says ‘Questions About COVID Vaccines?’ in Amharic, Arabic, Hindi, Japanese, Khmer, Korean, Punjabi, Romanian, Russian, Simplified Chinese, Somali, Tagolog, Telugu, Traditional Chinese, Ukrainian, Vietnamese, but has no further information. Mask Up: 1080 x 1080: Instagram size. Simple message in the following languages. Keep Up the 4 W’s: Outdated information (no longer using FindYourPhaseWA.org). Eligibility Phase Updates Posts (Phase 1B Tier 2): Outdated information (phases no longer relevant as of April 16, 2021). Together We Will – Gratitude Instagram and Twitter/Facebook sizes. A variety of posts like the ones pictured below, with positive messages about getting vaccinated. North Sound Accountable Community Health / Updated April 7, 2021 8
Washington State Coronavirus Response SM Partner Toolkit, Social Media DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder , Part 2 of 3 Instagram and Facebook Sizes. When you click on a ‘Set’ ALL files from that set will download. Not ALL files in the set are relevant/current. Up to date posts shown below, with the name of the folder. SET 1 95% effectiveness mean 2nd Dose info 99% survival rate Already had COVID Covered by insurance Danger for elderly Do I still wear a mask after the vaccine Does the vaccine prevent a new strain How can I prevent getting B117 How long until protected How many doses are needed If masks and social distancing work Is it safe Mandatory QA North Sound Accountable Community Health / Updated April 7, 2021 9
Washington State Coronavirus Response SM Partner Toolkit, Social Media DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder , Part 3 of 3 Instagram and Facebook Sizes. When you click on a ‘Set’ ALL files from that set will download. Not ALL files in the set are relevant/current. Up to date posts shown below, with the name of the folder. SET 2 Pfizer and Moderna mRNA Primary care availability Safe for children Side effects SET 3 Vaccine cost Vaccine distribution Vaccine reminder photo Virus mutation What is mRNA vaccine Why should I trust the process Why two doses North Sound Accountable Community Health / Updated April 7, 2021 10
Washington State Coronavirus Response VIDEO RADIO Partner Toolkit, Video Links and Files DOWNLOAD: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder Video Links and Files BEST USES: 1) Click the video links to view the videos on WA DOH’s YouTube page (these links are public and can be shared), OR 2) Download the video files directly. Suggested places to share or embed these videos include but are not limited to: your organization’s website, emails to community members, patients or staff, blog posts, and social media platforms (Facebook, Instagram, Twitter and LinkedIn). Together We Will – Gratitude (30 second video) English: https://www.youtube.com/watch?v=lAkh5paKVFc Spanish: https://www.youtube.com/watch?v=wuYgwp07Jcg How Vaccines Work in Your Body (60 second video) English: https://www.youtube.com/watch?v=k7E88xEGOaE Spanish: https://www.youtube.com/watch?v=NAyS8JdTBHw Also available in these languages: Amharic, Chinese (simplified), Chinese (traditional), Farsi/Persian, Japanese, Korean, Oromo, Russian, Tagalog, Tigrinya, Ukranian, Vietnamese Under Video Links and Files at: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers North Sound Accountable Community Health / Updated April 7, 2021 11
Washington State Department of Health VIDEO RADIO Various Informational Videos Screenshots and Links Below How Are COVID-19 Vaccines Being Made? (60 second video) https://www.youtube.com/watch?v=HqsmhCJurTM Also available in these languages: Spanish, Amharic, Chinese (simplified), Chinese (traditional), Japanese, Korean, Oromo, Russian, Tagalog, Tigrinya, Ukranian, Vietnamese Under Video Links and Files at: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers How Can Vaccine and Antibody Studies Move So Quickly and Still Be Safe? (3:49 video) https://www.youtube.com/watch?v=UXaJmIr1l8k Also available in these languages: Spanish, Amharic, Chinese (simplified), Chinese (traditional), Japanese, Korean, Oromo, Russian, Tagalog, Tigrinya, Ukranian, Vietnamese… and more (see complete list at link below). Under Video Links and Files at: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers How to Spot Fact vs. Fiction Online? (60 second video) English: https://www.youtube.com/watch?v=UIov_crnFt8 Spanish: https://www.youtube.com/watch?v=F66JXMxoeZs North Sound Accountable Community Health / Updated April 7, 2021 12
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