Partner Toolkit - North Sound Accountable Community of Health

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Partner Toolkit - North Sound Accountable Community of Health
Partner Toolkit
          Compiled by North Sound Accountable Community Health
               Sources: Washington State Coronavirus Response,
              Washington State Department of Health, and the FDA

An Easy Link Guide to Relevant and Updated COVID-19 Materials

                                This Toolkit Can:
• Eliminate the confusion of where to find COVID materials (flyers, SM, video, etc.)
• Save you time, by streamlining access to the best, up-to-date resources available.
• Provide ‘at-a-glance’ access to educational materials for current COVID-19 concerns.

                                                                                 Update 4.7.21
Partner Toolkit - North Sound Accountable Community of Health
Washington State Coronavirus Response                                                          EMAIL
   Communications Templates
   DOWNLOAD (PDF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder

    INCLUDES: (Word Document)                                           BEST USES:
    Communications Templates                                            Suggested places to share or embed these
                                                                        emails include but are not limited to your
    • Email/Letter for employees, customers, and/or members             organization’s blog, emails to community
    • Email/Letter for patients (general)                               members, patients, staff, blog posts, and
    • Email/Letter for patients (phase 1B tiers 3 and 4)                newsletters. These can be used as-is or
                                                                        as a template for your own version of
    • Newsletter article                                                this messaging.
    • Employee or member portal
    • On-hold or voicemail script
    • Text message
    • Phase examples
                                                                                                 SAMPLE

North Sound Accountable Community Health / Updated April 7, 2021                                                     1
Partner Toolkit - North Sound Accountable Community of Health
Washington State Department of Health                                                          PRINT
   COVID-19 Vaccine Phases Timeline
   DOWNLOAD (PDF): https://www.doh.wa.gov/Portals/1/Documents/1600/coronavirus/VaccinationPhasesInfographic.pdf

   LOOKS LIKE THIS: (PDF, Two Pages, Updated 3/31/21)
                                                                                      BEST USES:
                                                                                      Print out Page One and post
                                                                                      for Phase Awareness.

                                                                                      Refer to for Phase Guidance

                                                                                      Print in publications like
                                                                                      newsletters, newspapers,
                                                                                      and magazines; printed and
                                                                                      displayed as posters, flyers,
                                                                                      or adapted for digital use on
                                                                                      websites and presentations.

North Sound Accountable Community Health / Updated April 7, 2021                                                  2
Partner Toolkit - North Sound Accountable Community of Health
Washington State Coronavirus Response                                                                                                                                                       PRINT
   COVID-19 Vaccines Questions and Answers
   DOWNLOAD (PDF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers

                                LANGUAGES:

   LOOKS LIKE THIS: (PDF, Two Pages, Updated 3/9/21)
                                                                                                                                   BEST USES:
                                                                                                                                   Print out and share with patients and the
        Getting Vaccinated                                                                                                         general public.
        for COVID-19                                                                                                               Print in publications like newsletters,
                                                                                                                                   newspapers, and magazines; printed and
     Fighting the pandemic has been hard, but now we                                                                               displayed as posters, flyers, or adapted for
     have vaccines to protect us from COVID-19.
                                                                                                                                   digital use on websites and presentations.
                   The vaccine is provided at no cost to you.
                   The federal government will cover the cost of your vaccine. You should not be
                   charged or billed. Your provider should also not charge you for an office visit if you
                   only go in to get the vaccine.                                                               Getting Vaccinated for COVID-19
                    Ask how many doses you need.
                    You will need two doses of some vaccines, three to four weeks apart. Others are           What vaccines are available?                              What are the side effects?
                    just one dose.
                                                                                                              There are multiple vaccines available.                    It is common to have side effects one or three
                   The vaccines are safe and effective.                                                                                                                 days after getting the vaccine. Common side
                                                                                                              Each was approved by the FDA for emergency
                   The vaccines are very effective at preventing COVID-19. The U.S. Food and Drug             use. Medical experts on the Advisory Committee            effects are tiredness, muscle pain, pain in your
                   Administration (FDA) authorized the vaccines for emergency use and found no serious        for Immunization Practices and the Western                arm where you got your shot, fever, headache,
                   safety concerns.                                                                           States Scientific Safety Review Workgroup                 joint pain, chills, nausea, or vomiting. If your
                                                                                                                                                                        symptoms don’t go away, contact your doctor or
                                                                                                              confirmed the vaccines met our standards for
                   People at highest risk will get the vaccine first.                                         safety.                                                   clinic.

                   As we get more vaccine, more people will be able to be vaccinated. The Department of Who should get a COVID-19                                       You should wait 15 to 30 minutes before leaving
                   Health made choices about who will get the vaccine first and focused on those at highest                                                             the vaccine site so your vaccine provider can help
                   risk. Everyone will be able to get vaccinated when we have enough doses. Visit           vaccine?                                                    you if you do have an allergic reaction or other
                   FindYourPhaseWA.org or call 1-800-525-0127, then press # to find out when you can get It is your choice to get the vaccine. If you decide            side effects. While you wait, you can sign up for v-
                   vaccinated. (For interpretive services, say your language when the call is answered.)                                                                safe to report any side effects: vsafe.cdc.gov.
                                                                                                            to get it, you should tell your vaccine provider if
                                                                                                            you:                                                        You or your vaccine provider can also report side
                   You may feel side effects.                                                                 • Have a history of severe allergic reactions
                                                                                                                                                                        effects to the Vaccine Adverse Event Reporting
                                                                                                                                                                        System (VAERS): vaers.hhs.gov/reportevent.html.
                   Like other routine vaccines, you may get a sore arm, fever, headaches, or fatigue after    • Have a fever
                   getting vaccinated. These are signs the vaccine is working.                                • Have a bleeding disorder or take blood                  Call 911 if you have an allergic reaction
                                                                                                                thinners                                                after leaving the clinic. Signs of an allergic
                                                                                                              • Are immunocompromised or are on a                       reaction include: difficulty breathing, swelling of
                   Stay safe.                                                                                   medicine that affects your immune system                your face and throat, fast heartbeat, a bad rash all
                   After you get the vaccine, wear your mask, stay six feet (two meters) apart, and keep      • Are pregnant, plan to become pregnant, or               over your body, dizziness, and weakness.
                                                                                                                are lactating
                   gatherings small.
                                                                                                              • Have received another COVID-19 vaccine
                                                                                                                                                                        What happens after I get
                                                                                                              You should not get the vaccine if you have had a          vaccinated?
                                                                                                              serious allergic reaction to a previous dose of
                             Questions? Visit: www.CovidVaccineWA.org                                         the COVID-19 vaccine or to any ingredient in the          If you get a two-dose vaccine, make an
                                                                                                              vaccine.                                                  appointment for your second dose. You’ll
                                                                                                                                                                        need to come back in three to four weeks to get
                                                                                                              The vaccines contain the active ingredient,
                                                                                                                                                                        your second dose.
                                                                                                              messenger RNA (mRNA) or adenovirus, along
                                                                                                              with fat, salts, and sugars to protect the vaccine        It will take up to two weeks after you’re fully
                                                                                                              and help it work better in the body.                      vaccinated for maximum protection.
   DIRECT LINK TO ENGLISH VERSION (PDF):                                                                      You must be at least 16 years old to get the              Many people will have to wait months to get
                                                                                                                                                                        vaccinated. After you get the vaccine, keep
   https://www.doh.wa.gov/Portals/1/Documents/1600/
                                                                                                              Pfizer-BioNTech vaccine and 18 years old to get
                                                                                                              the Moderna or Johnson & Johnson vaccines.                wearing your mask, stay six feet (two meters)
                                                                                                                                                                        apart, and keep gatherings small.
   coronavirus/348-782-COVID-19-Vaccine.pdf
                                                                                                                                               DOH 348-782 March 2021
                                                                                                                                               To request this document in another format, call 1-800-525-0127. Deaf or
                                                                                                                                               hard of hearing customers, please call 711 (Washington Relay) or email
                                                                                                                                               civil.rights@doh.wa.gov.

North Sound Accountable Community Health / Updated April 7, 2021                                                                                                                                                               3
Partner Toolkit - North Sound Accountable Community of Health
Food and Drug Administration                                                                                                                                                                                                        PRINT
   COVID-19 Vaccine Fact Sheets
   LINKS BELOW

   Moderna, (PDF, 5 pages): https://www.fda.gov/media/144638/download
   Pfizer, (PDF, 6 pages): https://www.fda.gov/media/144414/download
   Johnson and Johnson, (PDF, 6 pages): https://www.fda.gov/media/146305/download

                                                                                                                                   BEST USES:
                FACT SHEET FOR RECIPIENTS AND CAREGIVERS
                EMERGENCY USE AUTHORIZATION (EUA) OF                                                                               Print out copies for vaccine recipients that want the
    THE MODERNA COVID-19 VACCINE TO PREVENT CORONAVIRUS DISEASE 2019
           (COVID-19) IN INDIVIDUALS 18 YEARS OF AGE AND OLDER                                                                     full spectrum of information on their specific vaccine.
    You are being offered the Moderna COVID-19 Vaccine to prevent Coronavirus Disease 2019
    (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains information to help you
    understand the risks and benefits of the Moderna COVID-19 Vaccine, which you may receive
    because there is currently a pandemic of COVID-19.

    The Moderna COVID-19 Vaccine is a vaccine and may prevent you from getting COVID-19.
    There is no U.S. Food and Drug Administration (FDA) approved vaccine to prevent COVID-19.

    Read this Fact Sheet for information about the Moderna COVID-19 Vaccine. Talk to the
    vaccination provider if you have questions. It is your choice to receive the Moderna COVID-19
    Vaccine.

    The Moderna COVID-19 Vaccine is administered as a 2-dose series, 1 month apart, into the
    muscle.
                                                                                                 FACT SHEET FOR RECIPIENTS AND CAREGIVERS
    The Moderna COVID-19 Vaccine may not protect everyone.
                                                                                                           EMERGENCY USE AUTHORIZATION (EUA) OF
    This Fact Sheet may have been updated. For the most recent Fact Sheet, please visit THE PFIZER-BIONTECH COVID-19 VACCINE TO PREVENT CORONAVIRUS
    www.modernatx.com/covid19vaccine-eua.                                                                             DISEASE 2019 (COVID-19)
                                                                                                          IN INDIVIDUALS 16 YEARS OF AGE AND OLDER
    WHAT YOU NEED TO KNOW BEFORE YOU GET THIS VACCINE
                                                                                    You are being offered the Pfizer-BioNTech COVID-19 Vaccine to prevent Coronavirus
    WHAT IS COVID-19?                                                               Disease 2019 (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains
    COVID-19 is caused by a coronavirus called SARS-CoV-2. This type of coronavirus information
                                                                                              has to
                                                                                                   nothelp you understand the risks and benefits of the Pfizer-BioNTech
    been seen before. You can get COVID-19 through contact with another person      COVID-19
                                                                                       who has theVaccine, which you may receive because there is currently a pandemic of
                                                                                    COVID-19.
    virus. It is predominantly a respiratory illness that can affect other organs. People with COVID-
    19 have had a wide range of symptoms reported, ranging from mild symptoms to severe illness.
    Symptoms may appear 2 to 14 days after exposure to the virus. Symptoms may      Theinclude:
                                                                                          Pfizer-BioNTech
                                                                                                  fever or    COVID-19 Vaccine is a vaccine and may prevent you from getting
    chills; cough; shortness of breath; fatigue; muscle or body aches; headache; newCOVID-19.      There
                                                                                         loss of taste or is no U.S. Food and Drug Administration (FDA) approved vaccine to
    smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea. prevent COVID-19.

    WHAT IS THE MODERNA COVID-19 VACCINE?                                   Read this Fact Sheet for information about the Pfizer-BioNTech COVID-19 Vaccine.
                                                                                                                                                                      FACT SHEET FOR RECIPIENTS AND CAREGIVERS
    The Moderna COVID-19 Vaccine is an unapproved vaccine that may preventTalk   to the vaccination
                                                                             COVID-19.    There     provider if you have questions. It is your choice to receive theFACT    SHEET FOR RECIPIENTS AND CAREGIVERS
    is no FDA-approved vaccine to prevent COVID-19.                         Pfizer-BioNTech COVID-19 Vaccine.
                                                                                                                                                                         EMERGENCY USE AUTHORIZATION (EUA) OF
                                                                                                                                                                         EMERGENCY USE AUTHORIZATION (EUA) OF
                                                                            The to
                                                                                 Pfizer-BioNTech  COVID-19 Vaccine is administered as a 2-doseTHE  THE   JANSSEN
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                                                                             Authorization                                                                      (COVID-19) IN INDIVIDUALS 18 YEARS OF AGE AND OLDER
                                                                                                                                                                (COVID-19) IN INDIVIDUALS 18 YEARS OF AGE AND OLDER
    (EUA).
                                                                            The Pfizer-BioNTech COVID-19 Vaccine may not protect everyone.You     You are being offered the Janssen COVID-19 Vaccine to prevent Coronavirus Disease 2019
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                                                                                                                                                  (COVID-19) caused by SARS-CoV-2. This Fact Sheet contains information to help you
    section at the end of this Fact Sheet.                                  This Fact Sheet may have been updated. For the most recent Fact Sheet,understand   the risks
                                                                                                                                                           please  see and benefits of receiving the Janssen COVID-19 Vaccine, which you may
                                                                                                                                                  understand the risks and benefits of receiving the Janssen COVID-19 Vaccine, which you may
                                                                            www.cvdvaccine.com.                                                   receive because there is currently a pandemic of COVID-19.
                                                                                                                                                  receive because there is currently a pandemic of COVID-19.
    Revised: 12/2020                                                                           1
                                                                            WHAT YOU NEED TO KNOW BEFORE YOU GET THIS VACCINEThe Janssen COVID-19 Vaccine may prevent you from getting COVID-19. There is no U.S. Food
                                                                                                                                                  The Janssen COVID-19 Vaccine may prevent you from getting COVID-19. There is no U.S. Food
                                                                                                                                                  and Drug Administration (FDA) approved vaccine to prevent COVID-19.
                                                                            WHAT IS COVID-19?                                                     and Drug Administration (FDA) approved vaccine to prevent COVID-19.
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   Moderna                                                                    coronavirus has not been seen before. You can get COVID-19 through   Readcontact
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                                                                              another person who has the virus. It is predominantly a respiratory illness          canhave questions. It is your choice to receive the Janssen COVID-19 Vaccine.
                                                                              affect other organs. People with COVID-19 have had a wide range of    Thesymptoms
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                                                                                                                                                   This    Fact Sheet may have been updated. For the most recent Fact Sheet, please visit
                                                                                                                                                    www.janssencovid19vaccine.com.
                                                                              WHAT IS THE PFIZER-BIONTECH COVID-19 VACCINE?                        www.janssencovid19vaccine.com.
                                                                              The Pfizer-BioNTech COVID-19 Vaccine is an unapproved vaccine WHAT    that may  YOU      NEED TO KNOW BEFORE YOU GET THIS VACCINE
                                                                                                                                                                  prevent
                                                                              COVID-19. There is no FDA-approved vaccine to prevent COVID-19.      WHAT       YOU NEED TO KNOW BEFORE YOU GET THIS VACCINE
                                                                                                                                                    WHAT IS COVID-19?
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                                                                                                                                                   smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea.
                                                                                                                                                    WHAT IS THE JANSSEN COVID-19 VACCINE?
                                                                                                                                                   WHAT IS THE JANSSEN COVID-19 VACCINE?
                                                                                                                                                    The Janssen COVID-19 Vaccine is an unapproved vaccine that may prevent COVID-19. There is
                                                                                                                                                   The   Janssen COVID-19
                                                                                                                                                    no FDA-approved               Vaccine
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                                                                                                                                                                                     to prevent      unapproved vaccine that may prevent COVID-19. There is
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                                                                                                                                                    (EUA).         in individuals 18 years of age and older under an Emergency Use Authorization
                                                                                                                                                   (EUA).
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                                                                                                                                                   section at the end of this Fact Sheet.
                                                                                                                                                                                                                                                                      1
                                                                                                                                                                                                                                                                      1

                                                                                                                                                               Johnson and Johnson
North Sound Accountable Community Health / Updated April 7, 2021                                                                                                                                                                                                           4
Partner Toolkit - North Sound Accountable Community of Health
Washington Immigration Solidarity Network                                                  PRINT
   Know Your Rights, Immigrant Community Members
   DOWNLOAD (PDF): https://drive.google.com/drive/folders/1Vr16HHVnk7XGF78QhQNZc1Trb_9Q19jW

   COVID-19 Vaccination – Know Your Rights
   Available in English and Spanish
   Letter sized flyer

North Sound Accountable Community Health / Updated April 7, 2021                                      5
Partner Toolkit - North Sound Accountable Community of Health
Washington Immigration Solidarity Network                                                  WEB
   Know Your Rights, Immigrant Community Members
   DOWNLOAD (PDF): https://drive.google.com/drive/folders/1Vr16HHVnk7XGF78QhQNZc1Trb_9Q19jW

   COVID-19 Vaccination – Know Your Rights
   Available in English and Spanish
   PNG files can be used as web banners, or for social media.

North Sound Accountable Community Health / Updated April 7, 2021                                    6
Partner Toolkit - North Sound Accountable Community of Health
Washington State Coronavirus Response                                                                      WEB
     Partner Toolkit, Banner Ads
     DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder

                                                       LANGUAGES: Not all sizes are available in every language.

     SIZES:                                                        BEST USES:
     160 x 600                   728 x 90                          Suggested places to share or embed these banners include
     300x250                     970x90                            but are not limited to: your organization’s website, emails
     300x600                     970x250                           to community members, patients or staff, blog posts, and
     320 x 50 (mobile)                                             presentations.
                                                                   Link the banner to: CovidVaccineWA.org

     LOOKS LIKE THIS: (Screenshots of animated GIF frames)
     Questions About COVID Vaccines ( JPG / 300x250 size shown):

     Thank you for wearing a mask (300x250 size shown):

     Together We Will – Gratitude (300x250 size shown):

North Sound Accountable Community Health / Updated April 7, 2021                                                                 7
Partner Toolkit - North Sound Accountable Community of Health
Washington State Coronavirus Response                                                                                                 SM
     Partner Toolkit, Social Media
     DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder

                                                                 , Part 1 of 2                                                           = Useful
    You will find MANY post categories for social media at the link provided. Note
    the key to the right to help you find the posts that are still current/relevant and                                                  = Not useful
    can be shared through your Facebook, Twitter and Instagram accounts.

        Vaccine is Here in WA (carousel): Outdated information.

        How COVID Vaccines are Made (carousel):
    1080 x 1080: Instagram size. This is an 8-slide carousel with simple information about COVID vaccines. Pretty bulky for most uses.

        Questions About COVID Vaccines?
    1080 x 1080: Instagram size. This is one slide that says ‘Questions About COVID Vaccines?’ in Amharic, Arabic, Hindi, Japanese, Khmer, Korean, Punjabi,
    Romanian, Russian, Simplified Chinese, Somali, Tagolog, Telugu, Traditional Chinese, Ukrainian, Vietnamese, but has no further information.

        Mask Up: 1080 x 1080: Instagram size. Simple message in the following languages.

        Keep Up the 4 W’s: Outdated information (no longer using FindYourPhaseWA.org).

        Eligibility Phase Updates Posts (Phase 1B Tier 2): Outdated information (phases no longer relevant as of April 16, 2021).

        Together We Will – Gratitude
    Instagram and Twitter/Facebook sizes. A variety of posts like the ones pictured below, with positive messages about getting vaccinated.

North Sound Accountable Community Health / Updated April 7, 2021                                                                                              8
Partner Toolkit - North Sound Accountable Community of Health
Washington State Coronavirus Response                                                                                     SM
     Partner Toolkit, Social Media
     DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder

                                                            , Part 2 of 3

    Instagram and Facebook Sizes. When you click on a ‘Set’ ALL files from that set will download. Not ALL
    files in the set are relevant/current. Up to date posts shown below, with the name of the folder.

    SET 1

                                                                                             95% effectiveness mean
                2nd Dose info

               99% survival rate                      Already had COVID                       Covered by insurance

              Danger for elderly            Do I still wear a mask after the vaccine   Does the vaccine prevent a new strain

        How can I prevent getting B117            How long until protected                 How many doses are needed

      If masks and social distancing work                  Is it safe                             Mandatory QA

North Sound Accountable Community Health / Updated April 7, 2021                                                                    9
Washington State Coronavirus Response                                                                      SM
     Partner Toolkit, Social Media
     DOWNLOAD (GIF): https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder

                                                           , Part 3 of 3

    Instagram and Facebook Sizes. When you click on a ‘Set’ ALL files from that set will download. Not ALL
    files in the set are relevant/current. Up to date posts shown below, with the name of the folder.
    SET 2

          Pfizer and Moderna mRNA                  Primary care availability         Safe for children

                Side effects

    SET 3

                Vaccine cost                         Vaccine distribution         Vaccine reminder photo

               Virus mutation                      What is mRNA vaccine        Why should I trust the process

               Why two doses

North Sound Accountable Community Health / Updated April 7, 2021                                                     10
Washington State Coronavirus Response                                                               VIDEO
                                                                                                        RADIO
   Partner Toolkit, Video Links and Files
   DOWNLOAD: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccine-phase-finder

   Video Links and Files
   BEST USES:
   1) Click the video links to view the videos on WA DOH’s YouTube page (these links are public and can be shared), OR
   2) Download the video files directly. Suggested places to share or embed these videos include but are not limited to:
   your organization’s website, emails to community members, patients or staff, blog posts, and social media platforms
   (Facebook, Instagram, Twitter and LinkedIn).

   Together We Will – Gratitude (30 second video)
   English: https://www.youtube.com/watch?v=lAkh5paKVFc Spanish: https://www.youtube.com/watch?v=wuYgwp07Jcg

   How Vaccines Work in Your Body (60 second video)
   English: https://www.youtube.com/watch?v=k7E88xEGOaE
   Spanish: https://www.youtube.com/watch?v=NAyS8JdTBHw
   Also available in these languages: Amharic, Chinese (simplified), Chinese (traditional), Farsi/Persian,
   Japanese, Korean, Oromo, Russian, Tagalog, Tigrinya, Ukranian, Vietnamese
   Under Video Links and Files at: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers

North Sound Accountable Community Health / Updated April 7, 2021                                                      11
Washington State Department of Health                                                                            VIDEO
                                                                                                                     RADIO
   Various Informational Videos
   Screenshots and Links Below

   How Are COVID-19 Vaccines Being Made? (60 second video)
   https://www.youtube.com/watch?v=HqsmhCJurTM
   Also available in these languages: Spanish, Amharic, Chinese (simplified), Chinese (traditional), Japanese,
   Korean, Oromo, Russian, Tagalog, Tigrinya, Ukranian, Vietnamese
   Under Video Links and Files at: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers

   How Can Vaccine and Antibody Studies Move
   So Quickly and Still Be Safe? (3:49 video)
   https://www.youtube.com/watch?v=UXaJmIr1l8k
   Also available in these languages: Spanish, Amharic, Chinese (simplified), Chinese (traditional), Japanese,
   Korean, Oromo, Russian, Tagalog, Tigrinya, Ukranian, Vietnamese… and more (see complete list at link below).
   Under Video Links and Files at: https://coronavirus.wa.gov/partner-toolkit/covid-19-vaccines-questions-answers

   How to Spot Fact vs. Fiction Online? (60 second video)
   English: https://www.youtube.com/watch?v=UIov_crnFt8 Spanish: https://www.youtube.com/watch?v=F66JXMxoeZs

North Sound Accountable Community Health / Updated April 7, 2021                                                         12
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