Old Homeplace Farm Meat CSA Guide - Willie Elwood Bowling
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All information included in the Old Homeplace Farm Meat CSA Guide is the direct result of research and work done by the Bowling family on their farm. Feel free to pass this Guide along to other farmers, but please respect our efforts by telling folks where it came from! Further information about Old Homeplace Farm can be found at our farm website. © 2013 by Willie Elwood Bowling. All rights reserved ii
Table of Contents Preface iv How to Use this Guide 1 Overview of the Old Homeplace Farm Meat CSA 2 Benefits of the CSA Model 3 Legal Considerations 7 Infrastructure Requirements 8 Finding Customers 12 Planning it All Out 15 Bringing It All Together 20 Coda 24 Afterword 25 Glossary 26 Production Calculation Examples 29 Miscellaneous Tips 33 About the Author 35 iii
Preface HOW DID YOU GET HERE? My family and I began the Old Homeplace Farm Local Meat CSA to address two issues: we wanted to provide great food to our community, and we wanted to make a living wage from our farm. We had direct marketed meat through custom sales for five years before beginning the CSA, but we were never able to reach a very broad customer base for several reasons. Many potential customers had told us that they would like to purchase our meat, but did not have adequate freezer space to store a whole animal. Other folks had smaller families and did not consume enough meat to warrant the purchase of a whole animal. Some folks were intimidated by the process of working with the processor to choose their meat cuts, and other people were overwhelmed by the thought of spending their annual meat budget in one fell swoop. When we stepped back and looked at these issues from our customer’s viewpoint, we realized that our sales model was not customer oriented. After an honest evaluation we concluded that custom meat sales were more convenient for us than for our customers. Simply put, we were making it difficult for folks to purchase our products. After facing up to the reality of the situation, we determined it was time for a change in our sales structure. We spent many hours researching alternatives to custom meat sales, and finally settled on the CSA concept. After deciding to pursue the CSA, we dedicated ourselves to designing the best system possible. Our overarching goal through the entire process was to provide maximum value to our customers while maintaining a sustainable profit. HOW CAN THIS GUIDE HELP MY FARM? Our objective for this Guide is to provide other farmers with the details of the Old Homeplace Farm Meat CSA. We do not intend for this Guide to be an uncompromising iv
Book of Rules, but rather to provide you with a starting point for your operation. Every farm and every customer base are different, but it is our hope that you can find some ideas in this guide that will prove beneficial to your unique situation. We think this book could prove very valuable to a farmer contemplating a meat CSA. We have done our best to describe the inner workings of our CSA in detail, and we think this primer could save you from reinventing the wheel. It is our hope that you can benefit from our research, our false starts, and our practical experience. Best wishes, and happy farming! Will Bowling v
Old Homeplace Farm Meat CSA Guide CHAPTER ONE How to Use this Guide Thank you for reading the Old Homeplace Farm Meat CSA Guide. We chose to put this Guide into e-book form because we feel this format increases the utility of this document by providing connectivity and additional content. Community Supported Agriculture (CSA) programs are flexible and accommodating by nature; we hope to bring those attributes to this Guide. Many of the concepts and terms presented in the Old Homeplace Farm Meat CSA Guide may be unfamiliar to some readers. Rather than explain to every term within the text (and potentially leave something out), we included a glossary at the end of the Guide. You will notice hyperlinks scattered throughout this Guide (you will recognize them as the blue underlined text). When you click a hyperlink it will take you to another location with more information about that subject. Some of these hyperlinks will direct you to the glossary located at the end of the document, while others will take you to external websites (if you have internet access on your device). After clicking an internal hyperlink, you will need to scroll back to your original spot to continue reading. You can try it by clicking here. 1
Old Homeplace Farm Meat CSA Guide CHAPTER TWO Overview of the Old Homeplace Farm Meat CSA • Subscription sizes and costs: 12 pound basket ($72/month), 20 pound basket ($115/ month), 30 pound basket ($170/month), 35 pound basket ($200/month) • Subscription length: Six months • Delivery frequency: Monthly, at centrally located drop-off locations • Delivery season: Year round • Minimum number of orders to begin a new drop-off location: 50 pounds • Meats included in the subscription: beef, pork, lamb • Meat composition of each subscription basket: beef (55%), pork (35%), lamb (10%) • Cut composition in each subscription basket: 25% premium cuts, 75% daily use cuts Each drop-off location is scheduled for the same day and time each month. For instance, Location X delivery occurs on the first Monday of each month at 5:00 PM; Location Y delivery occurs on the second Wednesday of each month at 6:30 PM; Location Z delivery occurs on the second Thursday of each month at 6:00 PM. We contact each customer by email, text, or phone call one week before the drop-off date to remind them about the upcoming delivery. All details current as of Spring 2013. 2
Old Homeplace Farm Meat CSA Guide CHAPTER THREE Benefits of the CSA Model Suffice it to say, most farmers did not take up agriculture because they have a deep- seated love for marketing. If we are not fairly compensated for our livestock’s value we will not be in business very long, however, and a good marketing strategy is our best tool to obtain fair prices for our stock. We have found the meat CSA model to be a good vehicle for attaining this goal of financial sustainability. Before describing the details specific to our meat CSA, however, it is important to understand the general CSA framework. CSA FRAMEWORK CSA is an acronym for community-supported agriculture. The CSA marketing model arose in Europe as a means for farmers to mitigate some of their financial risks. In a traditional vegetable CSA the customer contracts a share of the farmer’s crops before the crops are planted. In return for a guarantee of fresh produce deliveries throughout the year, the customer pays the farmer a lump sum payment for the season’s production at the beginning of the growing season. The CSA concept arose because farmers often bear a substantial upfront financial cost before their crops are harvested. By paying the farmer at the beginning of the season, the customer is providing the farmer with operating capital throughout the growing season. This provides the customer with some assurance that their farmer will not go bankrupt over the course of the growing season. The CSA model is very fluid, and can be changed to meet the individual needs of each farm. 3
Old Homeplace Farm Meat CSA Guide The CSA marketing model did not remain confined in Europe, however; it has increasingly gained market share within the United States. Some of the main benefits this model provides to farmers are fair compensation, consistent cash flow, predictability of supply and demand, customer loyalty, and the opportunity for cross-sells. The next several paragraphs will detail how each of these benefits are directly reflected in our farming operation. Fair Compensation The CSA model allows us to set the selling price for our products. After buying our farm, we spent our first several years selling livestock into the commodity chain that defines modern mainstream American agriculture. While this marketing model is certainly low- maintenance, we were never comfortable with the role of price-taker, in which we delivered our stock to the sale barn and hoped the selling price would be sufficient to provide a profit. The CSA model has allowed us to be price-makers, in which we set the price for our meat. Being a price-maker does not guarantee success, but is does provide control over that piece of your financial destiny. Cash Flow For our purposes, cash flow is the timing of income from the sale of farm products. All things being equal, distributed cash flow is better than lumpy cash flow. In other words, if we make $30,000 per year, it is better to receive $2500 each month rather than $30,000 in December. Distributed cash flow is often better than lumpy cash flow due to the cyclical nature of some bills (think about your home energy bills, or quarterly farm insurance), and to provide a buffer against emergency situations (such as a veterinary bill or doctor visit). When we produced livestock for the commodity market, our cash flow was very lumpy. We hauled animals to the sale barn once or twice each year, so our entire annual income came during one or two paydays. Even after we transitioned to custom meat sales our cash flow situation did not improve, since all of our animals were finished for slaughter during the same season. 4
Old Homeplace Farm Meat CSA Guide The CSA model provides a built in solution to cash flow problems, however. We have monthly meat drop-offs, and each customer pays for the current month’s product at the time of delivery. This has distributed our income more evenly throughout the year. We do not want to finance our farming operation with debt, and the CSA has made this goal much more attainable, since it provides us with operating capital on a monthly basis. Predictability of Supply and Demand When focusing on custom sales, one of our largest challenges was matching our production to customer demand. There is a significant time investment involved with successfully finishing livestock, and we never had a degree of certainty as to how many animals we needed to finish in a given season. We always feared a customer would change their mind at the last moment and decide not to purchase an animal, or (worst- case scenario) fail to pick up their meat after we had paid to have it processed. Either of those situations would have proven financially difficult. The monthly subscription aspect of our CSA removed much of this uncertainty. There is always a possibility that someone will drop out of their subscription early, but if that happens it will not prove catastrophic to our financial well-being since the immediate loss will only comprise a small percentage of the monthly income. Customer Loyalty The previous points focused primarily on the financial benefits we observed after transitioning to a CSA model. Some attributes do not have a dollar figure associated with them, however: customer loyalty is one of these. We have seen customer loyalty increase dramatically since we began offering our meat CSA. This loyalty is manifested in increased dialogue when “our people” see an opportunity or challenge that we should be aware of, and has also resulted in recommendations of our product to other potential customers. We think this increase in loyalty is a natural outgrowth of the increased personal contact we have with each customer as we deliver the monthly meat subscriptions. 5
Old Homeplace Farm Meat CSA Guide This increased contact also provides great value to us when we get tired or stressed. It may be easy to give up if all you are doing is growing cows, but we are producing real food for real people whom we know by name. Advocates for local agriculture talk about “knowing your farmer,” but as farmers we should never discount the value of knowing our customers. We count our customers as friends, and are humbled to provide their families with healthy food. Opportunity for Cross-sells The CSA provides us with a great opportunity to market other farm products to our existing customers. For instance, we always send a “delivery reminder email” to our customers a few days before the drop-off date. This reminder provides an excellent opportunity to detail other items we will have available for purchase on the delivery date. Cross-selling can prove especially beneficial if you produce a small surplus of a product, but not enough to validate a full-fledged marketing attempt. Items that fall into this category for our farm include raspberries, blackberries, blueberries, and honey. We do not rely on any of these items for our primary income, but they add up! The best part about cross-sells, however, is that it is an opportunity to provide additional value to our customers. The fact that we are increasing our farm income while doing so is proof that opportunities to forge win-win solutions abound if we keep an open mind. 6
Old Homeplace Farm Meat CSA Guide CHAPTER FOUR Legal Considerations Direct sales of meat can be very confusing to many producers because a wide array of regulations exist at both the state and federal level. Suffice it to say, however, if you have dreams of a sustainable business you should stay on the right side of the law. I do not believe that the government should be able to force processing requirements on small farmers selling directly to their customers. At the end of the day, however, the legal system trumps my philosophical beliefs. We decided we would be doing ourselves (and our business) a favor if we abided by the labeling regulations. This meant that all the meat we sold had to be processed and inspected at either a state- inspected or USDA-inspected abattoir. Kentucky does not offer state inspection services, so USDA-inspected processing was our only avenue to meet the requirements of the law. USDA-inspection is generally considered the best option anyway, since it provides the producer with the widest range of sales options. The USDA inspection seal can also serve as a point of comfort to some customers. In the past, the most widespread obstacle to obtaining USDA-inspection for meat was a lack of inspected abattoirs that served small farmers. Happily, this situation seems to be improving somewhat as the local food movement grows throughout the United States. We have several USDA-inspected processors within a reasonable distance of our farm, and we live in a very rural area. The best way to locate USDA- inspected plants is to visit the USDA’s Food Safety and Inspection Service website. The good news is that inspection does not generally add any additional processing fees, so it should not adversely impact your bottom line. 7
Old Homeplace Farm Meat CSA Guide CHAPTER FIVE Infrastructure Requirements PRODUCT TRANSPORT Product transport can be broken into two periods: transport to the farm following- processing, and delivery transport. Transport to the Farm After Processing Our processor is located nearly 100 miles from the farm, so it is essential that we have some way to get the product back to the farm without thawing. In the very early days of our meat business we simply rented an enclosed trailer (such as a U-Haul) and waited for a cold day. This method was far from ideal, however. Those trips were filled with fear of vehicle trouble, or road construction, or getting caught behind an accident. Due to these concerns, we purchased an enclosed utility trailer that holds three chest freezers. We place our meat into the chest freezers, then run an extension cord from the freezers to a generator in the bed of the pickup truck. This allows us to move meat straight from the processor’s freezer into cold storage. This removes any fear of long delays that could allow the meat to thaw. The freezer trailer also increased our operational capacity, since it enables us to deliver animals to the processor any month of the year rather than waiting for cold weather. Delivery Transport All of our drop-off points are located less than one hour from the farm, so we are comfortable delivering frozen meat to our customers in heavy-duty coolers. Our cooler of choice is the Coleman Extreme Duty line, but any heavily insulated cooler works well. 8
Old Homeplace Farm Meat CSA Guide Different views of the trailer we use to transport meat back to the farm from the processor. This arrangement allows us to transport approximately 1500 pounds of meat without ever leaving cold storage. We can generally fit about 90 pounds of meat in a 150 quart cooler, but that is partially dependent on how much care we take in stacking the meat to maximize available space. STORAGE All meat sold through our CSA is frozen at the processor, then held at our secure on- farm storage facility until delivery. While “on-farm storage facility” sounds grand, it is really nothing more than a locked room with freezers. After picking up your meat from the processor, your goal is simple: keep your product frozen until delivery! Before you can reach this point, however, you have to decide how much storage space will be required, and what type of freezer you will purchase. Amount of Storage Space Required Before beginning our CSA we had no idea how much storage space would be required to hold meat from multiple animals of different species. We soon found it more effective to think in terms of “pounds of meat” rather than “number of animals.” 9
Old Homeplace Farm Meat CSA Guide A common rule of thumb is that 35-40 pounds of meat will fit into one cubic foot of freezer space. This is largely based on the types of cuts you are placing in the freezer (oddly shaped cuts take up more room than flat cuts). We generally fall toward the lower end (around 35-37 pounds meat per cubic foot storage) of that range. In any event, do not guess at your storage requirements and hope for the best! Use your production planning process (detailed in Chapter Seven) to estimate your expected meat yield, and then use that information to inform your decision about freezer types. Chest Freezer or Walk-in Freezer? Before beginning our CSA we were unsure if we should purchase a walk-in freezer or several chest freezers. After researching the advantages and challenges of each system we purchased chest freezers, but several factors played into this decision. Our main considerations were initial purchase cost, energy costs, operational flexibility, space efficiency, and potential power outages. Initial purchase cost. When compared on the basis of storage capacity, we found that chest freezers usually cost more than walk-in freezers. For instance, we received a price quote of $7,000 for a standard 6’x6’x7’ walk-in freezer; we generally expect to pay between $750-$800 for a single 24.6 cubic feet chest freezer. Given those figures, we would pay a $500 - $1,000 premium to purchase enough chest freezers to provide the same amount of storage space as found in one walk-in freezer. Energy costs. In the past, energy costs between chest freezers and walk-in freezers differed substantially. New efficiency standards were mandated for walk-in freezers constructed after 2009, however, and the new generation of freezers are much more affordable to operate. In fact, new generation walk-in freezers can be operated for as little as $25-$50 per month, whereas some of the older generation freezers could cost up to $350 per month to operate. Older walk-in freezers can sometimes be purchased for less money than new freezers, but the difference in energy costs make the new generation freezers a much better long term purchase. 10
Old Homeplace Farm Meat CSA Guide Before the 2009 energy standards took effect, operating costs made chest freezers the clear choice. After all, each of our Energy-Star certified chest freezers (24.6 cubic feet) only use about $5 of electricity per month. The increased efficiency of the current generation of walk-in freezers means that the difference in operating costs between the two systems are minimal. Operational flexibility. We feel that chest freezers offer more operational flexibility than walk-in freezers for small farmers with a relatively small customer base. We have purposefully maintained a relatively slow growth rate: we want to fulfill obligations to our existing customers before bringing on new CSA members. If we had purchased a walk-in freezer as our initial storage space we would have had a large amount of unused freezer space until we expanded our customer base. Chest freezers have allowed us to sustain controlled growth without maintaining excess storage capacity. Space efficiency. Chest freezers are energy efficient, but they are not space efficient. Walk-in freezers undeniably store more product than chest freezers for the same amount of floor space. We have found that efficient use of space becomes more important as we grow our customer base; we will eventually run out of room to place chest freezers. For us, the “tipping point” to transition from chest freezers to a walk-in freezer will be approximately 500 pounds of subscriptions per month. Potential power outages. Chest freezers have the benefit of being small enough to run with a generator during a power outage. We rarely lose power, but we want the capacity to run our freezers if an extended power outage does occur. You can operate a walk-in freezer from a generator, but you need to be careful to not exceed your generator’s rated wattage capacity. Most walk-in freezer compressors are much larger than those found on chest freezers, so it can be easy to exceed your generator’s capacity. 11
Old Homeplace Farm Meat CSA Guide CHAPTER SIX Finding Customers EXISTING CONTACTS Our first move after committing to the CSA was to reach out to all of our existing contacts. Some of these folks were already customers, while others had expressed interest in purchasing our meat but had been unable to buy a custom processed animal for a variety of reasons. These individuals already supported our mission, so we wanted to give them the first chance at this new opportunity. LOCAL NETWORKING We are grateful to live in a rural community where everyone knows everyone else. We used this network to our advantage when beginning the CSA. Any time we bump into an acquaintance we are almost sure to be asked, “What’s going on with the farm these days?” We took this opportunity to tell folks about the CSA, and about our hopes for the new venture. No one else in our area had previously attempted a meat CSA, so the project seemed very novel to most folks. This unfamiliarity worked to our advantage since it led people to discuss the CSA even when we were not around. These conversations probably began with the statement “You’ll never guess what those crazy Bowling’s are up to now...” but that does not matter. All the talk increased local awareness about the CSA, and we picked up several new customers as a result. Local networking is not a passive effort, however. We continually search for opportunities to increase awareness of our farm throughout our community. We have given farming talks to various local groups, provided educational tours to high school 12
Old Homeplace Farm Meat CSA Guide classes, furnished free meat to local cooking shows, and served samples at area cooking events. Events such as these hold great potential to help us develop our business, but their true value lies in establishing us as part of the community. We provide details about the CSA if someone specifically asks where to purchase our meat, but otherwise we just focus on providing quality information to the attendees. We want folks to think of us as helpful farmers who provide a great product, rather than as a generic business just interested in opening another customer account. ONLINE PRESENCE As soon as we committed to the CSA concept we began advertising it through our online venues. Our online presence includes our farm website (www.OldHomeplaceFarm.com), third party food websites (Local Harvest, Eat Wild), and social media (Facebook). None of these sites are fancy — we are farmers, not computer programmers — but today’s marketplace requires a basic online presence. Our basic strategy for connecting with customers on the internet requires that we have a dual focus that accounts for both discovery and validation. Discovery Period The discovery period relates to the first time a potential customer finds our farm through any online venue. Our goal in the discovery phase is simply to build awareness about our operation and our products. A brief online introduction does not necessarily mean that person will become a customer, it simply establishes our presence. The discovery phase is often catalyzed through an indirect conversation or generic search. For example, many people enter the discovery period when someone on Facebook “likes” or comments about our products or farm, and this conversation is noticed by that individual’s Facebook friends. The discovery period can also begin when people do a general search (usually based on geography) on Eat Wild or Local Harvest. In these cases, the individual is not specifically looking for our farm, they are just searching for a local producer whose farming philosophy meshes with their own worldview. 13
Old Homeplace Farm Meat CSA Guide Validation Period The first introduction that many folks have with our operation is through a secondary website such as Facebook or Local Harvest, but we really want to direct people to our farm website. If we are successful in sending the potential customer to our farm website it signals the beginning of the validation period. Our farm website provides more detailed information about our operation and products than is available on the secondary sites, and this in-depth information allows potential customers to get a better view of who we are. The ultimate goal of the validation period is to inspire the potential customer to contact us for more information. At that point, the relationship changes from passive information consumption into a real conversation. HOMEGROWN EVANGELISTS We have found that providing good value to our customers is a more effective advertising strategy than paying for marketing. If your customers feel great about the product they receive, they will do their best to spread the word to other people they think will appreciate your product. We have institutionalized this “evangelism” in our method of arranging drop-off sites. Our monthly deliveries take place at a central drop-off location. We will provide deliveries to any place within a reasonable driving distance of our farm (currently a 40 mile radius) without adding any additional delivery fees. However, we do require that each drop-off location have a minimum of 50 pounds of subscriptions per month to cover our transportation costs. While this formula does minimize transportation costs, it has also expanded our customer base. Since the delivery minimum is above the amount that any one subscription holder can purchase, we sometimes see an individual who really wants to set up a new drop-off point recruit new customers to reach the delivery minimum. This has effectively magnified our influence, since our existing customers help locate individuals they think would enjoy our product. We feel this is a win-win situation for everyone: we expand our customer base, the first costumer gets a drop-off point in their desired location, and the new customers are able to source niche meats that can be relatively scarce in our area. 14
Old Homeplace Farm Meat CSA Guide CHAPTER SEVEN Planning it All Out The CSA model has dramatically improved our farm’s profitability, but the increased income is really our compensation for the additional planning required to provide convenience to our customers. Our system requires relatively little maintenance on a daily basis, but it does require operational planning be done in a timely manner. After all, you can not grow a crop of livestock overnight! The bulk of the logistics fall into four categories: initial planning, production planning, financial considerations, and delivery. INITIAL PLANNING OF THE CSA STRUCTURE Our first action after deciding to pursue the CSA was to contact everyone who had purchased or expressed interest in purchasing meat from our farm. Rather than simply informing everyone as to how the CSA would be structured, however, we provided our proposed framework and then asked for input. This proved beneficial in three ways. First, it allowed us to create a CSA model that provided real value to our customers. As it turned out, several of our original CSA ideas were not what our customers wanted! For instance, our initial thoughts about package sizes were not in line with our customer’s views. We originally considered setting our smallest subscription size to 25 pounds per month. As it turns out, however, very few of our contacts were interested in receiving that much meat each month. Had we not asked for input, we would have launched a model that was not beneficial to our customers. Second, by seeking customer input we allowed folks to take ownership in the CSA. This meant that our customers (correctly) felt they were part of the farm team, rather than just clients who bought our products. This sense of stewardship led to better 15
Old Homeplace Farm Meat CSA Guide relationships, since both parties (the farmer and the customer) worked to make the process more beneficial for their counterpart. People want to be involved in cool and exciting endeavors. We feel that a well-crafted meat CSA can provide such an experience for our customers. Finally, we included a launch date when asking for customer input. Since we had limited numbers of subscription slots, the combination of scarcity and a launch date built an element of urgency and excitement into the process. This combination led to buzz that introduced us to several new customers. PRODUCTION Proper planning takes into account the number of subscriptions we have sold, the length of time until our next round of processing, the estimated meat yield from our animals, and the number of animals we will need to produce. It is imperative that we take time to do this planning. Our customers are counting on us, and we will not be able to effectively meet their needs if we do not properly plan. We do our production planning in a series of steps: Step 1: Calculate how many pounds of meat we need to produce during the next production cycle. Step 2: Determine how much meat we need from each animal species included in the subscription. Step 3: Calculate how many animals of each species we will need to finish to reach our meat poundage goal. Step 4: Determine when your next production cycle will occur, and schedule your processing dates accordingly. While that sounds somewhat complicated, it is a very straightforward process. Please refer to Appendix A to see an example calculation. Production planning really is not that difficult. In fact, much of the beauty of the CSA model comes from the amount of control that production planning affords us. Production planning allows us determine exactly how many animals we will need to 16
Old Homeplace Farm Meat CSA Guide produce to satisfy our customer base. This knowledge allows us to make informed production decisions, but it also provides us with insight into our future finances. PRICING CONSIDERATIONS Pricing our product proved to be one of the more difficult - but important - decisions with which we were faced. Our situation was further complicated because we opted to sell the whole animal through our CSA to avoid being caught with an oversupply of daily use cuts at some point. As such, we had to price our meat in a fashion that provided a good value for a wide variety of cuts while still maintaining our profitability. We succeeded in developing a price structure that was fair to both our customers and us, but in the process of doing so we identified several key factors that must be considered before setting the meat price. Production Costs This includes feed and mineral costs, the purchase price of replacement animals, water delivery, and any production infrastructure. Production costs are our largest expense category in with the CSA, so an accurate accounting of all costs is required to set meat prices at a level that guarantees profitability. Processing Costs Processing costs must also be considered before setting a meat price. Our processor uses a variable pricing structure based on animal weight (for instance, the processing charge for our beeves is $0.50 per pound of hanging weight). As a result of this variable pricing structure, we never know for certain what our processing costs will be until we deliver the animals to the abattoir. However, if we know the animal’s anticipated live weight at processing, we can multiply the average dressing percentages for the species by its live weight to estimate the animal’s hanging weight. This allows us to estimate our processing cost early in the season. 17
Old Homeplace Farm Meat CSA Guide Transportation Costs Transportation costs are a very real expense for our operation. Our processor is located almost 100 miles from the farm, and we also travel approximately 160 miles per month in the course of meat deliveries. These costs have a tendency to be overlooked, so we found it helpful to take accounting of them on an annual basis. Fuel costs will likely change over time, so we perform our calculations with that variability in mind. Overage We find it important to account for the amount of overage we inevitably encounter when pulling product. Since our pricing structure is such that we charge a set fee each month based on subscription size, we cannot recoup the overage if a package weighs 13 pounds as opposed to 12 pounds. This seems like a small issue, but it can add up to a substantial loss over the course of a season. We make a concerted effort to minimize overage, and we usually hold the average between 1–1.5% (by weight) per month. Loss of Vacuum Seals We sometimes experience a small amount of loss when packages lose their vacuum seal. We opt not to sell these packages. The issue is largely cosmetic, but there is also an increased likelihood those packages will be freezer burned. We use packages with broken vacuums for our own home use. It does not take long to set these packages aside, and it ensures that our customers receive the best product possible. Price Adjustment Finally, we have found it wise to leave ourselves an avenue to adjust prices in the future. Our policy is to lock in prices for the duration of the subscription period (currently six months). That way, all prices change at the same time. This continuity keeps life much more simple for both us and our customers. DELIVERY Our delivery philosophy is simple: set it up in a fashion that maximizes our customer’s convenience. This means that we try to accommodate folk’s schedules as much as 18
Old Homeplace Farm Meat CSA Guide possible when setting up new drop-off points and delivery times while still maintaining centrally located drop-offs. We used an email survey to set up our initial drop-off points and times, and that worked really well for us. It did take a little time to find a consensus that worked with everyone’s schedule, but the process was not too hard. Some of our most important lessons regarding deliveries are listed below: • First, make each delivery point a recurring day each month. For instance, Location X delivery occurs on the first Monday of each month at 5:00 PM, Location Y delivery occurs on the second Thursday of each month at 6:30 PM, Location Z delivery is on the third Tuesday of each month at 4:00 PM, etc. That way, when the folks at Location X see the first Monday of the month drawing close, they will always know their meat delivery is due, and schedule their day accordingly. • Consider the other recurring activities in your community. Many of our customers attend church on Wednesday evenings, so we avoided that time slot. • Finally, try to schedule your drop-off times during the week. Our customers are more prone to be out of town from Friday evening to Sunday afternoon, so we avoided weekend drop-off times. We want to avoid the hassle of scheduling alternative pickup dates whenever possible, so we avoid weekends. 19
Old Homeplace Farm Meat CSA Guide CHAPTER EIGHT Bringing It All Together The previous chapters have outlined the framework of our CSA, but this chapter provides detail as to how it all comes together. DAILY FREEZER INSPECTION We make a habit of checking the temperature of our freezers each day. We do this for two reasons: it ensures we are providing safe product to our customers, and it drastically reduces the chance that we lose our product if there is an equipment malfunction. Many new freezers have a digital thermostat on the handle, and an alarm that sounds if the interior temperature rises too high. While the on-board electronics are nice features, we do not entrust the integrity of our product to them. Instead, we place real thermometers inside the freezer, and then check the temperature by opening the lid. These precautions may seem like overkill, but each freezer contains approximately $5,000 of meat when filled to capacity. To our reckoning, a daily visual check is cheap insurance. INVENTORY MANAGEMENT Good inventory management is essential to success. We use a simple computerized spreadsheet system to track of our meat inventory. When we pick our meat up from the processor, we enter tallies for the weight and number of packages of each type of cut into a spreadsheet. This initial tally lets us see how much total weight and number of packages we have on hand at the beginning of that production cycle. After each month’s 20
Old Homeplace Farm Meat CSA Guide deliveries are pulled from the freezers we subtract that month’s deliveries from the initial tally. That way, we keep a running total of our meat inventory. We do not want to call a customer and explain that they will not receive their monthly meat delivery because we did a poor job tracking our inventory. We use a computer spreadsheet program for our records, but a paper-based system could also work. Whatever technique you adopt, however, it should be in place before your first delivery takes place. Missing one delivery cycle could force you to re- inventory everything to get the correct tally. PULLING PRODUCT FOR DELIVERIES We always pull product several days before the delivery date to allow us adequate time to make changes should something come arise. Our goal is to minimize the amount of time the freezer lids are open, so we always work in pairs to pull product. That allows one person to focus on pulling product while the other person concentrates on tracking Picture of our inventory spreadsheet. The spreadsheet allows us to quickly see how many pounds of each cut of meat remain in our freezers. 21
Old Homeplace Farm Meat CSA Guide inventory. We pull the product for one customer at a time to keep us from getting confused. As soon as we finish pulling the entire order for a customer we place it into plastic bags and write the customer’s name on each bag with a Sharpie. We also label each customer’s bag with a number (1 of 5, 2 of 5, 3 of 5, etc.) so we can quickly see how many bags the customer should receive when we arrive at the delivery point. This reduces the chance that we overlook a bag of meat during the rush of the drop-off. We use an Ipad for inventory management while pulling our product. We created a spreadsheet template in Numbers (an inexpensive spreadsheet program available on the Ipad) that allows us to quickly choose each cut of meat from a drop-down menu and then enter its weight in the next column. For instance, we can choose “ground beef” and enter 1.01 pounds, or “leg of lamb” and enter 2.63 pounds, or “pork chops” and enter 2.49 pounds, etc. The spreadsheet provides a running total for the weight of the meat we have pulled, which allows us to focus on pulling meat without manually adding all the different weights together. We used a paper-based handwritten tracking system with a calculator for the first several months our CSA was in operation, but it was not very time efficient. The Ipad and spreadsheet template allows us to pull approximately 125 pounds of product per Pulling product for delivery. Note the Ipad beside the basket of meat. 22
Old Homeplace Farm Meat CSA Guide hour; our average when using the handwritten tracking system was approximately 45 pounds per hour. The Ipad and Numbers combination is really simple, but it saves us a tremendous amount of time. DELIVERY We make every effort to streamline the efficiency of our drop-off points to minimize our transportation costs. This entails working out times and routes that allow us to hit multiple drop-off locations on the same day whenever possible. Our delivery days are hectic as we move from one drop-off location to the next, but it drastically decreases the amount of time and gas invested in the delivery process. That said, we do allow adequate time to visit with our customers for a few minutes at each drop-off location. Most folks are eager to talk for a few minutes after receiving their delivery. We take care not to become so enamored with delivery efficiency that we lose sight of the big picture. These folks have anticipated their delivery all month long, and want to spend a few minutes touching base with their farmer when the delivery date arrives. We owe it to our customers — and our business — to budget in a few extra minutes for conversation at each drop-off point. 23
Old Homeplace Farm Meat CSA Guide CHAPTER NINE Coda Why do you farm? That is the question you should ask yourself before beginning a meat CSA. If your agricultural ideal is to live a rural lifestyle and rear your animals without engaging with society-at-large, a CSA is probably not the best fit for your operation. And there is nothing wrong with that — direct marketing isn’t for every farm or every farmer. However, if you dream of producing a quality product for your patrons, if you desire to increase control of your farm’s financial destiny, if you have determined to make the most of your farm’s capabilities, the CSA path will likely suit you well. If you do choose to establish a CSA, there will be times when you question whether the hassle is worth your efforts. There will be days when customers forget to pick up their meat, days when you feel too busy to leave the farm for a drop-off, days when things just don’t go your way. But in spite these setbacks, you can succeed if only you maintain your resolve. When those hard days materialize, remember this: your customers are depending on you. After all, you are a farmer. You are filling plates, and fulfilling needs. 24
Old Homeplace Farm Meat CSA Guide CHAPTER TEN Afterword We hope you’ve enjoyed learning about the Old Homeplace Farm Local Meat CSA! We realize there are many things in this Guide that may not apply to your operation, but we sincerely hope you found something that provided you with a new viewpoint of another farmer’s attempt to reach profitability. That being the case, our advice is to view this Guide through the lens of your own unique situation, apply any items that will increase your profitability, and discard the remainder. Please pass this document along to other farmers who may benefit from our story. After a dearth of several generations, the time is ripe for family farmers to provide food for our communities again. We respectfully maintain that a meat CSA is one way to embark on this beautiful adventure. In closing, please do visit our farm website and contact us if you have any questions. After all, we’re all in this together! This Guide was provided for free to in an attempt to increase the profitability of family farmers. If you found it worthwhile, please consider visiting our website and making a voluntary contribution via PayPal to show your appreciation. Thanks! 25
Old Homeplace Farm Meat CSA Guide Glossary Abattoir A livestock processing facility. Carcass cutting yield The percentage of the carcass that ends up as usable meat. Average carcass cutting yields are 45% for beeves, 53% for pigs, and 45% for lambs, although individual animals can be higher or lower. Carcass cutting yields are calculated by dividing finished weight by hanging weight, then multiplying the answer by 100. Carcass weight See “hanging weight.” Cash flow The amount of money coming into the operation from the sale of farm products. Cash flow can be either distributed (spread somewhat evenly throughout the year) or lumpy (coming in only a large lump sums). Custom meat sales A business model in which the customer purchases a whole or half animal. The farmer usually determines purchase price based on live weight or hanging weight. Custom processor An abattoir which does not have any government inspector onsite. Legally, custom processing is only available to livestock owners who intend to use the meat for personal consumption. Custom processors will mark meat packages with a stamp stating “Not for Sale.” CSA Acronym for “community supported agriculture.” Traditional CSAs are characterized by the farmer charging a fee at the beginning of the growing season in exchange for product delivery throughout the growing season. The Old Homeplace Farm meat CSA is different in that customers pay monthly fees for a set amount of product, which is delivered throughout the year. Dressing percentage The percentage of the live animal that ends up as the carcass. Calculated by dividing hanging weight by live weight, then multiplying the answer by 100. Average dressing percentages are 62% for beeves, 74% for pigs, and 54% for lambs. See also “hanging weight.” Federally-inspected processor See “USDA-inspected processor.” 26
Old Homeplace Farm Meat CSA Guide Finished weight The final weight of usable meat following processing. It is the amount of packaged meat you will place in the freezer. Finishing The process of taking livestock to your desired processing weight. You should give extra care to providing optimum nutrition and living conditions to your animals during the finishing period, since the last few months of an animal’s life are very important to producing a quality meat. Hanging weight The weight of an animal carcass after the head, hide, and offal have been removed during processing. Also called carcass weight. Live weight The weight of an animal on the hoof, prior to processing. Offal The intestines and organs of an animal that are removed during processing. Production cycle The production cycle is the time between processing sessions when we are actually growing the animals. We currently process in late spring and late fall, so have a summer production cycle (between spring processing and fall processing) and a winter production cycle (between fall processing and spring processing). State-inspected processor An abattoir which has an onsite inspector from the state Department of Agriculture. Meat that undergoes state-inspected processing is allowed to be sold within that state, with certain caveats. Check with your State Department of Agriculture for further clarification and rules. Not all states offer this service. Subscription composition The percentage of meat in a CSA subscription contributed by each animal species. USDA-inspected processor An abattoir which has an onsite inspector from the United States Department of Agriculture (USDA). USDA-processing is generally accepted as having the most wide reaching benefits to the farmer, since the product can be sold across state lines. Vacuum packaging Meat packaged in freezer-safe, clear plastic wrap. Vacuum sealed meat generally has better storage life than meat wrapped in butcher paper, but it also appears more professional. Yield percentage An animal’s finished weight divided by its live weight, expressed as a percentage. Yield percentage shows you how much final product you receive 27
Old Homeplace Farm Meat CSA Guide after the offal and bones have been removed during processing. Yield percentages will differ between individual animals, but in general some breeds will do better than others. More muscling and less bone translate into higher yield percentages. The higher the yield percentage the greater your profit margin. 28
Old Homeplace Farm Meat CSA Guide APPENDIX A Production Calculation Examples Step 1a: Subscription size (pounds) x number of subscriptions = monthly total ! (pounds) Step 1b: Monthly total (pounds) x number of months in production cycle = ! total pounds of meat per production cycle For sake of this example, we will make the following assumptions: • Subscription sizes: 10 pounds, 20 pounds, 30 pounds • Subscriptions sold: 10 subscriptions of each size • Production cycle: 6 months • Subscription composition: 50% beef, 30% pork, 20% lamb • Live weights: beef (1,200 pounds), pork (280 pounds), lamb (100 pounds) • Carcass cutting yields: beef (45%), pork (53%), lamb (45%) 29
Old Homeplace Farm Meat CSA Guide The calculations are found through these steps: Step 1: Calculate how many pounds of meat we need to produce during the next production cycle. Step 2: Determine how much meat we need from each animal species included in the subscription. Step 3: Calculate how many animals of each species we will need to finish to reach our meat poundage goal for the production cycle. Remember, to perform a calculation that includes percentages, move the percentage’s decimal two places to the left to transform the percentage into a proportion. For instance, in Step 2 subscription compositions will be transformed from 50% beef, 30% pork, and 20% lamb to the proportions of 0.5 beef, 0.3 pork, and 0.2 lamb.Step 1: Calculate how many pounds of meat we need to produce during the next production cycle. This is a two-part process. 30
Old Homeplace Farm Meat CSA Guide Step 2: Determine how much meat we need from each animal species included in the subscription. To calculate desired meat poundage per species, we multiply the subscription composition of each species (what percentage of the subscription is made up by each species) by the total weight for the production cycle. Step 2: Total pounds of meat needed for production cycle × species composition in subscription = total pounds of meat needed for each species 31
Old Homeplace Farm Meat CSA Guide Step 3: Calculate how many animals of each species we will need to finish to reach our meat poundage goal. This is a two-part process. Step 3a: Live weight of finished animal × carcass cutting yield = approximate pounds of meat per animal Step 3b: Total pounds of meat per production cycle ÷ pounds of meat per animal = number of animals needed in production cycle Since it is obviously hard to raise a partial animal, we will round the next production cycle up to 4 beeves, 8 pigs, and 16 lambs. By rounding up we will also be accounting for product overages and broken vacuum seals. 32
Old Homeplace Farm Meat CSA Guide APPENDIX B Miscellaneous Tips Customer Management 1. Maintain a customer list that includes name, phone number, email address, and mailing information. A time sensitive issue will eventually arise, so it is best to have a variety of ways to get in touch. 2. Occasionally throw in a free item from your farm that you think your customers will enjoy. Your customers are going out of their way to support you and your product, so be sure to show your appreciation. 3. Do not forget to bring some small bills on delivery day. Someone will need you to make change, guaranteed. 4. If Customer A gives a reference that leads to a new customer, mail customer A a handwritten thank you note. Also include something extra in their next delivery, and thank them again for their recommendation. 5. Anything you do to include your customers into the life of the farm will help build loyalty. Have a customer appreciation barbecue, send Christmas cards, write an occasional newsletter with farm updates, invite them to bring their kids out for a picnic and farm day, etc... Processor Considerations 1. Make your processing appointments with the abattoir early. We schedule our appointments at least two months in advance, but three months is better. 2. Make sure your animals have as little stress as possible throughout their lives, but especially during the final months before processing. Research has shown that a single stressful event can significantly affect finishing gains and tenderness for 33
Old Homeplace Farm Meat CSA Guide weeks after the event. Low stress handling while loading and unloading for the trip to the abattoir is especially important. 3. If you raise pigs, park the livestock trailer in the pasture with them several days before taking them to the processor. Leave the door open and put some feed inside the trailer during this acclimation period. If your acclimation is successful your pigs will load themselves for the trip to the processor. 4. Deliver your animals to the abattoir early in the morning to avoid heat stress. You also want to plan driving routes that avoids stop-and-go traffic and towns. Product Management 1. Storage strategy can make life a lot easier when it comes time to pull product for delivery. We store similar cuts together, and dedicate freezers to different animal species. 2. If you have different subscription offers, make a chart outlining rough guidelines for each offer that you can glance at while pulling product for delivery. 3. You should not co-mingle personal product (such as your home-processed vegetables) with the product you are offering for sale. We keep our “for sale” freezers separate from our personal freezer. 34
Old Homeplace Farm Meat CSA Guide About the Author Will Bowling was already a young adult before embarking on his farming journey, but he has wholeheartedly embraced the lifestyle of local agricultural production and marketing in the ensuing years. This passion for local markets and independent farms is manifested in his desire to help increase the profitability of other small farmers. Will has presented talks describing his family’s farming methods at various regional and statewide agricultural functions, and has been published in national sustainable agriculture magazines. He is involved in Community Farm Alliance, the Eastern Kentucky Food Systems Collaborative, and the Kentucky Agricultural Legacy Initiative. When not working, Will enjoys backpacking, kayaking, and playing old-time music in the Appalachian mountains that surround the farm. He can also be found frequenting any square dance within two hours of wherever he happens to be! 35
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