Northland Civil Defence Emergency Management Group Plan 2021 2026
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Northland - Setting the Scene Northland Civil Defence Emergency Management Group Plan 01 Stakeholders and Partners Contents Glossary 04 01 Northland – Setting the Scene 05 02 Introduction to the Plan 09 03 Northland’s Risk Profile 13 04 Māori Engagement 17 05 Reduction of Northland’s Hazards 20 06 Readiness 25 07 Response 32 08 Recovery 41 09 Management and Governance 48 10 Monitoring and Evaluation 59 Appendix 61 3 3
01 Northland - Setting the Scene Northland Civil Defence Emergency Management Group Plan 01 Kia mahi tahi, kia hangaia This Karakia was written for the Northland CDEM Group he pakaritanga ki roto inga rohe o Te Taitokerau Working Together to create resilient communities in Northland Glossary of Terms Commonly used terms and abbreviations used throughout the Plan include: The Act: The Civil Defence Emergency Management Act 2002 CDEM: Civil Defence Emergency Management CDEM Group: The collective of local authorities, lifeline utilities, emergency services and welfare organisations that comprise the collective Northland CDEM Group CDEM Joint Standing Committee: A joint standing committee established under section 12 of the Civil Defence Emergency Management Act 2002 with membership comprising the Mayors representatives from the Far North, Whangarei and Kaipara District Councils and Chairperson of the Northland Regional Council. CEG: Coordinating Executive Group established under Section 20 of the Act whose functions include providing advice to the CDEM Group and any sub-groups of the CDEM Group; coordinating and overseeing as appropriate the implementation of decisions of the Group by the Group CDEM Office or by individual members; and overseeing the implementation, development, maintenance, monitoring and evaluation of E rū ana te whenua Rumbling is the earth this Plan. Hikohiko te uira Lightning strikes the sky CIMS: Coordinated Incident Management System. Establishes a framework to assist in effective, efficient and consistent response to an Papā te whatitiri Thunder roars incident/emergency management. Emergency: As defined under the Act: 1. Is the result of any happening, whether natural or otherwise, including, without limitation, any Ko te mūmū, ko te āwha Tis the storm explosion, earthquake, eruption, tsunami, land movement, flood, storm, tornado, cyclone, serious fire, leakage or spillage of any dangerous Ka tau te hau o Tāwhiri Let it settle the winds of Tāwhiri gas or substance, technological failure, infestation, plague, epidemic, failure of or disruption to an emergency service or a lifeline utility, or actual or imminent attack or warlike act; and 2. Causes or may cause loss of life or injury or illness or distress or in any way endangers the safety of the public or property in New Zealand or any part of New Zealand and 3. Cannot be dealt with by emergency services, or otherwise Haumie hui e Bring forth unity requires a significant and coordinated response under the Act. TĀIKI E! Tis Done! Emergency Services: The New Zealand Police, Fire and Emergency New Zealand, St John Ambulance Capacity: the level of an organisation’s capability to deliver services that meet the requirements of their role and responsibilities. Capability: people skills combined with an organisation’s processes, systems, culture and structures to deliver their role and responsibilities EOP: Emergency Operating Procedure refers to a document describing a formally established set of operational procedures that are the commonly accepted method for performing certain emergency management tasks. ECC/EOC: Group Emergency Coordination Centre/Emergency Operations Centre. An established facility where the response to an event may be managed and supported. ICP: Incident Control Point. A facility where site response to an incident is managed and controlled. Lead Agency: The organisation with the legislative authority; or because of its expertise and resources, agreed authority; primarily responsible for control of an incident or hazard 4 5
01 01 Introduction to Northland Northland Civil Defence Emergency Management Plan Nau mai ki Te Taitokerau Welcome to Northland PEOPLE Challenges for the Northland Ki te kōhanga o Aotearoa To the birthplace of Aotearoa Ki te Puna o te Ao Mārama, To the Spring of Light, named by CDEM Group Environment nā Kupe i tapa Polynesian Navigator Kupe Arā ko te Hokianga That is the Hokianga Increased visitor REGIONAL numbers into the region Ki te one roa, one tawhiti, To the beach of immense vastness, CDEM SECTOR can place extra demand one mamao great distances, extensive space on infrastructure, Arā ko Te Oneroa a Tōhē That is Te Oneroa a Tōhē1 services and a CDEM emergency response Ki te papakinga o ngā tai To the place where two oceans collide Northland has several Kaitaia Ko te tai o Whitireia, Te Tai o Whitireia and Te Moana short, steep river catchments which can FAR NORTH Meeting CDEM Varying levels of ko Te Moana Tāpokopoko a Tāwhaki Tāpokopoko ā Tāwhaki2 flood quickly in intense public education and deprivation across Kerkeri Arā ko te Rerenga Wairua That is Te Rerenga Wairua3 the region can rainfall information needs for a fast-growing population create vulnerability Ki ngā ohu motu To the bay of numerous islands when exposed to the Ki Motukōkako tū te ao tū te pō To Motukōkako4 ever standing Land slips are a consequences of Arā ko Te Pēowhairangi That is Te Pēowhairangi5 frequent consequence Kaikohe Relationships with hazards. People with low of rain in Northland due INFRASTRUCTURE CDEM stakeholders and socioeconomic status Ki te moana nui, moana roa, To the great harbour, vast harbour, to the steep topography partners is strengthened moana kōpua deep harbour and the soil structure. WHANGĀREI across the region may have less access to transport, services Kaipara tahuri waka, Kaipara Kaipara turner of vessels, Kaipara and telecommunications whakarere wahine, Kaipara taniwha widowed women, Kaipara guardians Alternate transport which may affect their The frequency and Supporting the Arā ko te Kaipara Moana That is the Kaipara moana routes across the region Dargaville capacity to cope with the severity of hazards is building of stakeholder Ki te ngāherehere To the great forest increasing due to climate are limited KAIPARA and partners CDEM effects of an emergency. changes knowledge and CDEM E tū pou mai ana a Tānemāhuta Where Tānemāhuta himself resides capacity and capability Northland communities The availability and Arā ko te Waipoua That is the Waipoua6 are spread across both Some remote access to technology, connectivity and mobile rural and urban settings Nau mai ki Te Taitokerau Welcome to Northland communities can Public expectation which brings diversity become isolated due to coverage is still limited This map shows the main road network, of CDEM services across CDEM planning hazard impacts for some communities Population the region’s rivers, council boundaries and deliverables is increasing. and where larger numbers of people Ninety Mile Beach Pacific Ocean and Tasman sea Cape Reinga Whangarei Northland communities 1 2 3 91,400 Northland has over Rural and urban water are situated in the region. Some of 4 Hole in the Rock 5 The Bay of Islands 6 Waipoua Forest have dependence 3000km of coastline supply infrastructure Kaipara 23,200 Amendments to the on agricultural and the challenges for Northland CDEM with many homes and and supply is vulnerable AUCKLAND Far North 64,400 CDEM Act 2002 and horticultural industries Group, stakeholders and partners in This introduction was written for the businesses located on during drought future local government which can be affected by the delivery of CDEM in the region are the coast conditions. Northland CDEM Group Road River reforms hazards impacts indicated around the map. 6 7 8
02 Northland Civil Defence Emergency Management Plan 02 Introduction to the Plan Plan Status and Change This is the fourth Northland CDEM Group plan with often isolated population, the approach to CDEM in Northland is one of centralised coordination through 2.3 National Context Kia mahi tahi, kia hangaia he final approval by the Northland CDEM Group joint CDEM Shared Service Agreements between councils pakaritanga ki roto inga rohe This section introduces the plan purpose, intended audience, context of the which includes localised CDEM delivery. standing committee. This plan will remain in effect for The National Disaster Resilience Strategy 2019 o Te Taitokerau Northland region and national CDEM direction. The Northland CDEM Group five years from the date of approval until reviewed by Northland CDEM Group environment is explained in identifies three priorities to improve New Zealand’s vision, goal, challenges and priorities are stated, which influence the Northland the Group and either amended, revoked, replaced or Section 3 - Northland’s Risk Profile resilience to disasters: Working Together to create left unchanged. The CDEM Act 2002 (s56, s57) sets CDEM Group annual work programmes. 1. Managing Risks: what we can do to minimise the resilient communities in out a public process by which amendments can be 2.2.1 The Northland CDEM Group Structure made to the plan and, other than those deemed to be risks we face and limit the impacts to be managed Northland “minor”, any amendments to the plan are required to if hazards occur; The Northland CDEM Group structure is detailed in 2.1 • District Councils – to coordinate and integrate all aspects of their hazards and emergency be publicly notified to allow affected parties to lodge Section 9 - Management and Governance 2. Effective response to and recovery from Setting the Scene management functions and activities under this submissions. The structure is outlined in the diagram over the emergencies: building our capacity and capability to manage emergencies when they do happen; and 2.4 Act and other legislation. page: Civil Defence Emergency Management • Emergency services and community support 2.2 3. Enabling, empowering, and supporting CDEM Vision and Goal The Civil Defence Emergency Management Act (CDEM) agencies – in support of their readiness, response The Northland Context Northland CDEM Group Plan Strategic Direction community resilience: building a culture of The Northland CDEM Group’s strategic direction, Act 2002 requires the establishment of CDEM Groups and recovery planning and delivery resilience in New Zealand so that everyone can The Region participate in and contribute to communities’ – and as described in this section, supports the national based on Regional Council boundaries. CDEM Groups • Lifeline utilities (including district council Northland CDEM Group the nation’s – resilience. goal and priorities with the aim to achieve national are a consortium of councils working in partnership services) – to link their strategic risk reduction and The area covered by the CDEM Group and this plan Joint Standing Committee consistency with stakeholders and partners¹ to deliver CDEM at a operational planning for emergency readiness, is shown on the map in Section 1. It includes the Provides governance regional and local level. response and recovery of services. Far North, Whangarei and Kaipara Districts and the for CDEM in Northland The Vision of the Northland CDEM Group reflects the importance of an integrated effort; one of This Plan is the statutory reference for the Northland • Government departments- to integrate national coastal marine area to the seaward boundary of 12 Northland Coordinating Northland Welfare Coordination Group To strengthen the resilience of partnerships and cooperation, working together for planning and service delivery in support of local nautical miles. CDEM Group and outlines the arrangements for CDEM Executive Group Northland by managing risks, Reporting, Monitoring and Evaluation Northland Lifelines the benefit of all: within the Group’s jurisdiction over a five-year period. CDEM arrangements Group Northland covers around 5% of the country’s • Whanau, Hapu, Iwi and Marae integrated in total land area. It is a 260-kilometre-long narrow Provides operational being ready to respond to and The Goal sets out the broad criteria against oversight of CDEM in emergency management functions and activities peninsula, 80 km across at its widest point and just 10 Northland recover from emergencies, which the CDEM Group Plan will be measured and Plan Purpose monitored. The goal of the CDEM Group is directly including preparedness to build resilience to km wide at its narrowest point with over 3000km of Northland CDEM and by enabling, empowering aligned to the National Disaster Resilience Strategy This plan outlines the strategic direction of CDEM respond to and recover from emergencies coastline made up of rugged cliffs, sandy beaches and Shared Services engagement, participation, planning, collaboration, • Community preparedness to build resilience across sheltered harbours. and supporting individuals, 2019. organisations and communities Agreed service level Provide resources response coordination, recovery, CDEM management communities to respond to and recover from agreements and annual personnel and funding work programes and governance and how CDEM provides resilience to Northland is New Zealand’s least urbanised region, the people of Northland. emergencies with around 50% of the population living in urban to act for themselves and others, This plan has been developed in accordance with areas and an average density much lower than the Northland CDEM Provides coordination and delivery of CDEM for the safety and wellbeing of all. Through Whakawhanaunatanga, Kaitiakitanga and the Director’s Guideline for CDEM Group Plan Review NZ average (the total population was estimated at Group Office arrangements in Northland Manakitanga, we strengthen relationships and (DGL09/18) and the National Disaster Resilience 194,600 in June 2020. Due to this dispersed and Multi-Agency Coordination encourage collaborative planning and action to Strategy 2019 to support national consistency of Centre Community protect and support our people and our region CDEM Group Plans and is a statutory requirement of Operational arrangements Reduction Readiness Response Recovery Maori Engagement CDEM Stakeholders and Partners the CDEM Act 2002 (s48). Individuals, stakeholders and partners have roles and responsibilities in CDEM in Northland including: 1. Northland CDEM stakeholders and partners are identified in Appendix A Members of the public will gain an overview of how CDEM Stakeholders and partners are planning to manage hazards and risks in Northland. However specific information on local hazard management, emergency procedures and self-preparedness are available on the Northland CDEM website at www. nrc.govt.nz/civildefence and within relevant public policies and plans of local councils, Government departments and local community organisations. 9 10 11
02 Introduction to the Plan Northland Civil Defence Emergency Management Group Plan 03 Northland’s Risk Profile Challenges The Northland CDEM Group will achieve this through: The Northland CDEM Group, stakeholders and partners face challenges delivering CDEM in Northland (these are identified on the map in Section This section introduces the regions natural, social, built and 1). These challenges are considered and managed economic environment context and the hazards potentially when the plan objectives and work programmes for Managing the region are developed. Risks affecting Northland and their likelihood and consequence. Areas of Focus The Northland CDEM Group strategic areas of focus influence the development of Group and Effective Local CDEM work programmes and partnerships response to and The Northland CDEM Group is committed to the recovery from following areas of focus incorporating them emergencies into the five-year strategic plan objectives and actions. •Build resilience and partnerships across the region • Improve our capability and capacity to Enabling, manage risk and respond and recover from empowering and supporting emergencies community • Build a multi-agency Emergency Coordination resilience Goal Centre (ECC) for the region • Improve and maintain tsunami readiness and response 12 13
03 Northland’s Risk Profile Northland Civil Defence Emergency Management Group Plan 03 Population 194,600 +18% forecast to grow to Population growth 3.1 217,000 since 2013 CDEM Group as at June 2020 by 2031 compared to 14% nationally Hazardscape Analysing the Level of Hazard Risk Approx About half of households are The combination of all hazards within an area 36% identify connected to council-operated such as Northland is commonly referred to as the water supplies Average as Māori hazardscape. The Northland region is subject to a 2000 hours of council- wide range of significant natural, human-made and compared to 17% nationally operated sunshine biological hazards. water 50% New Zealands least urbanised region Water 3.2 50% of Northlanders live rurally compared to just over 16% nationally supply annual rainfalls range from Hazard Risk Priorities Northlands hazards¹ have been divided into four bands – very high, high, medium and low priority 1000mm - 2000mm hazards for CDEM planning purposes. An all hazard approach to planning is used by the Northland CDEM Group. Flooding caused by localised heavy rain Median annual 4.7% with the and third Climate: Sub-tropical climate provides the highest risk to the Northland region, so household income characterised by mild, humid and $67,600 highest highest flooding has, and will continue to be, a high priority rate of rate of often windy weather for the Northland CDEM Group. Ex-tropical systems in summer self-employment unemployment can bring strong north-easterly The risk posed by each hazard was evaluated using in 2020. in New Zealand. (one in four positions) in 2020. (It’s lowest level since 2007) winds and heavy rainfall a risk management process². The evaluation was carried out through a combination of facilitated workshops with CDEM stakeholders and partners Northland GDP Nearly half of Northland’s land and analysis of available scientific hazard and Land area is in pasture, with natural forest historical event data. 13,940km Whangarei District accounting for a further 29% 60% 2 forest Far North 1 Specific hazard information is explained in Appendix C pasture 29% 30% 2 The risk management process is explained in Appendix B Coastal marine area (CMA) 50% 12,000km Kaipara Land 2 10% use Marsden Point Refinery other 6.3% 3.3% Residents living second = Key industries: manufacturing; with disabilities highest agriculture, forestry and fishing; 11,364 rate of and health care and social assistance; construction, two or more disabilities tourism and retail compared to the rest of New Zealand 14 15
03 Northland’s Risk Profile Northland Civil Defence Emergency Management Group Plan 04 Hazardscape Localised Heavy Rain/Flooding Likelihood A Consequence 3 Risk Rating Maori Engagement Severe Widespread Storm B 4 VH The Northland CDEM Group are committed to growing meaningful Human Pandemic B 4 partnerships with Iwi through considered collaborative Transport / Supply Chain Disruption B 3 engagement befitting a true partner. Cyber Attack B 3 Electricity Failure B 3 H Regional / Distal Tsunami B 3 Local Tsunami E 5 Drought (Agricultural) B 3 Drought (Water Supply) B 2 Fuel Supply Disruption C 3 Telecommunications Failure C 2 Wildfire C 2 Distal Volcano C 2 Animal Epidemic C 2 Plant & Animal Pests C 2 M Criminal Act / Terrorism C 2 Tornado C 2 Major Industrial Accident D 3 Major Industrial Accident – Marine D 3 Hazardous Substance Spill D 3 Local Volcano E 4 Urban Fire D 2 L Earthquake E 3 Likelihood score Consequence score Risk Rating L M H VH A - Likely E - Rare 1 - Insignificant 5 - Catastrophic Increasing severity 16 17
04 Māori Engagement Northland Civil Defence Emergency Management Group Plan 04 4.1 4.2 Maori Engagement Action plan Overview and Areas of Focus Principles • Develop stronger alignment, support, Objectives Actions connections and understanding between the Māori and CDEM have strong • A focus on whakawhanaunatanga with Iwi to establish strong bonds This is an opportunity for CDEM and Māori to alignment, support, connections and between Iwi and the Northland CDEM Group strengthen and enrich networks, support and CDEM Group and Māori across the region understanding. facilitate partnerships in an enhanced approach to • Networks at operational level developed through training, forums and • Engage and support whanau, hapu, iwi and collaborative planning opportunities. emergency management, working to support and marae and businesses to build resilience. • Effective organisational structures in place that support and result in facilitate engagement across whanau, marae, hapu and iwi. improved engagement. • Maintain and improve effective communication networks and processes. • Understanding of one another’s expectations and practices Māori play an important role in stewardship of the • Efficient use of resources and kaitiaki responsibilities across all levels of natural, social, cultural and economic environments. • Support Iwi and hapu to develop community the CDEM sector. The culture of Whakawhanaungatanga and response plans and marae preparedness. Manaakitanga complements processes with a number • Effective and genuine engagement supports relationships that are based • Raise cultural competency of CDEM staff in on trust and confidence of capability and capacity building characteristics. regard to Te Ao Māori. Inclusion of Māori across all levels will inform and Whanau, hapu, Iwi, Marae and • Support and engage with Māori in promoting emergency management enrich work in the emergency management sector businesses are resilient and able understanding. to respond to and recover from leading to better outcomes for all of our communities • Assist communities/marae in the development of response plans and emergencies by promoting inclusive engagement that supports Whakawhanaunatanga - process of establishing relationships, relating well to others preparedness plans decision making. Manaakitanga – hospitality • Link businesses into support networks and promote business continuity planning • Sites of cultural significance, wāhi tapu, taonga, specific community values and priorities are included in CDEM planning Communication networks and • Develop protocols for reporting and engagement during processes are robust an emergency event • Improve communication and learn from past events • Where possible meet kanohi ki te kanohi (face to face) • Understand and use methods of communication that work for communities Cultural competency of CDEM staff is • Our people develop increased awareness of tangata whenua values and improved are respectful of tikanga and Te Reo Maori • Our people understand how Māori respond to and recover from emergencies and how to provide support Kaitiaki – Guardianship and protection 18 19
05 Northland Civil Defence Emergency Management Group Plan 05 Reduction of Northland’s 5.1 Overview and Principles Hazard Impacts Hazard risk reduction is aimed at preventing new risks, reducing existing disaster risks and managing residual risk, all of which contribute to strengthening This section provides an overview of hazard risk reduction in resilience. The Northland CDEM Group is committed Northland. Hazard risk reduction challenges and priorities for the to hazard risk reduction in alignment with the National Northland CDEM Group are identified and the hazard risk reduction Disaster Resilience Strategy 2019, Section 5 Managing Risks. objectives and actions for the region are outlined. The Northland CDEM Group priorities and objectives for hazard risk reduction focus on understanding and improving knowledge of hazard risk in the region to inform decision making, supporting the community to take appropriate actions and reduce the impacts of hazards on the region’s social, built, natural and economic environments. There are several hazard risk reduction challenges to be considered across planning and reduction activities, as set out below: Challenges • Hazard risk reduction is often perceived as being a high-cost option • Political and economic influence in land use planning and development • Hazard risk reduction measures are incorporated into land use and development planning • The frequency and severity of hazards is increasing Case Study 1: Flood protection, page 22 due to climate changes "...it held back about 400,000m3 Areas of Focus of floodwaters that otherwise • Collaborate across Northland CDEM stakeholders and partners for a coordinated would have swept through approach to hazard risk reduction planning the city’s CBD and parts of and activities neighbouring suburbs." • Ensure hazard risk reduction and hazard awareness information is available to the public • Engage with national and regional hazard risk reduction activities and research to improve regional hazard knowledge Case Study 1: Flood protection, page 22 20 21 21
05 Reduction of Northland’s Hazard Impacts Northland Civil Defence Emergency Management Group Plan 05 5.2 2: Drainage Scheme 3: Electricity network resilience The township of Ruawai was once a swamp and Current Arrangements sits below sea level where the Northern Wairoa Northland’s two electricity providers, Northpower and Top Energy, and national grid operator, Transpower, A strength in Northland hazard risk reduction is the River meets the Kaipara Harbour – hence its name collectively invest tens of millions of dollars annually level of awareness by CDEM stakeholders, partners denoting the two waters. The Ruawai community to improve the reliability of power supply. Key projects and the wider community of potential impacts. is protected by a complex system of 3.5-metre- to reduce the number of outages and allow power The Northland CDEM Group is engaged in, provides high stop banks, flood gates and drains and is the to be restored more quickly include the installation support, emergency management advice, information oldest drainage scheme in Northland (approx. of new transmission lines, substations and backup and guidance to CDEM stakeholders, partners and 1920). The locally-elected Raupo Drainage Board generation options. In late 2020 following a three- communities to improve knowledge and assist risk managed the engineering and maintenance of the year construction project, Top Energy commissioned reduction planning and activities. drainage system until the 1989 local government the $185 million Ngawha geothermal power station. amalgamation, at which point the stand-alone The total output will supply the Far North’s electricity Case Studies board became a joint committee of Kaipara District demand 95% of the year, with excess power exported 1: Flood protection Council, comprising local elected Raupo ratepayers through the National Grid.” and councillors. Unlike a storage dam, as a detention dam Hopua te Nihotetea holds no water most of the time – its 8200 hectares of rural land and properties are purpose is to retain floodwaters during major storms, protected by the drainage scheme comprising of 130 releasing them gradually over several days. This kilometres of drains, 70 kilometres of stopbanks, 52 can potentially cut flood depths in the Whangarei saltwater floodgates, three flood retention dams, CBD by up to half a metre. Along with the depth of and one pumping station as the scheme works floodwaters, the speed at which they are travelling primarily by gravity. also contributes to the resulting damage. At the time of preparing this Plan, the dam had experienced two major tests: in June 2018 and again in July 2020. On the second occasion it held back about 400,000 cu m of floodwaters that otherwise would have swept through the city’s CBD and parts of neighbouring suburbs. Meanwhile, in the Far North, a seven-year, $15 million flood scheme upgrade is underway to improve flood protection in and around Kaitaia. The project, which will become the regional council’s largest construction project so far, involves a combination of stop bank stabilisation and spillway work and is designed to protect urban Kaitaia from a 1:100-year flood and surrounding rural areas from a 1:20 year event. Scheduled for completion in 2022/2023, it is being funded through a combination of local and regional targeted rates and central Government funding. See page 20 and 21 for Flood protection images 22 23
05 Reduction of Northland’s Hazard Impacts Northland Civil Defence Emergency Management Group Plan 06 5.3 Hazard Risk Reduction Readiness Action Plan This section introduces how the Northland CDEM Group will work with communities and CDEM stakeholders and To achieve the Northland CDEM Group hazard risk reduction priorities, three objectives are identified partners prepare for an emergency. with associated actions as outlined below: Objectives Actions Northland CDEM Stakeholders and • Maintain engagement with national hazard advisors and the development partners are engaged in long-term of national disaster resilience strategies, guidelines and plans hazard risk reduction planning and • Inform and guide all Northland’s councils to consider hazard risk activities reduction in their planning, policies, standards, consents and developments. • Support hazard risk reduction activities amongst Northland CDEM stakeholders and partners The community is informed on hazard • Improve and promote region wide hazard information across multiple risk platforms • Leverage CDEM stakeholder and partner capacity to distribute hazard risk information to communities The knowledge and understanding • Support new hazard research, analysis and modelling in Northland of Northland’s hazard risk profile is increased 24 25
06 Readiness Northland Civil Defence Emergency Management Group Plan 06 6.1 Areas of Focus 6.2 6.2.2 Public Education Overview and Northland CDEM Group will maintain a high level Current Arrangements The Northland CDEM Group provides public education as a foundation for building community preparedness. Principles of preparedness to respond to emergencies 6.2.1 Community and business readiness This is provided through a variety of ways including through: community meetings, digital platforms, tsunami People need to be prepared to look after themselves The level of preparedness of communities has a direct and others during and after an emergency. The • Professional development, duty rosters, information boards and through engagement with impact on the ability to respond to and recover from Northland CDEM Group will support preparedness plans, processes, procedures CDEM stakeholders, partners and communities an emergency. Therefore, community and business through community engagement, community preparedness are a strong focus of the Northland More information on CDEM community education • Maintain and strengthen relationships with response planning, Marae preparedness and public CDEM Group. The Northland CDEM Group work with messages can be found at www.nrc.govt.nz/ stakeholders and partners education. local communities to create Community Response civildefence/how-to-get-ready/ • Maintain and improve warning platforms and Plans which aim to: The CDEM Group, stakeholders and partners will public information undertake readiness arrangements and have a clear • Help the community understand and manage understanding of their roles and responsibilities in • Maintaining business and community hazards responding to and recovering from an emergency. awareness and participation through community-based planning • Promote personal and community resilience Challenges • Coordinated public education and • A ssist communities to prepare for an initial There are several challenges in collaborating and engagement. emergency response when outside assistance delivering readiness activities in Northland identified takes time to arrive. below; • Provision of professional development opportunities for all emergency management • C onnect communities to the Northland CDEM • Maintaining community and business engagement personnel Group consistently over time so people are prepared to respond to an emergency. • Support the Northland CDEM Group Further information and community response stakeholders and partners planning and plans in Northland can be found at www.nrc.govt.nz/ • I ncreased diversity of Northland’s communities preparedness to maintain a high level of communityresponseplans requiring information about preparedness. coordination and cooperation responding to Business continuity planning helps to better • The turnover of trained CDEM staff within councils emergencies. understand what disruptions might occur and how impacts on the capacity and capability during an • Key CDEM appointments are filled by trained the business will identify the essential functions emergency. personnel required to continue to operate. The Northland CDEM Group supports business continuity planning through stakeholders and partners. The Northland CDEM Group member councils under the CDEM Act 2002 Section 64(2) are required to function to their fullest extent during and after an emergency, even though this may be at a reduced level, so business continuity planning is essential. 26 27
06 Readiness Northland Civil Defence Emergency Management Group Plan 06 6.3 6.4.1 Multi-agency Collaboration Groups Te Kahu o Taonui and Northland CDEM Group worked together during the 2020 Northland drought and and recovery. Welfare responsibilities and operational arrangements of district councils include the planning Operational Social Wellbeing Governance Group COVID-19 responses and two representatives of Te of Civil Defence Centres (CDCs) if required, to support Arrangements The Northland SWGG provides a high-level Kahu o Taonui were appointed by co-option to the CEG in April 2020. people during an emergency and provide a portal for welfare agencies to engage with affected people. coordination/liaison forum which supports The Northland CDEM Group must ensure it has the Training and development of district council staff, situational awareness and response coordination Lifelines Group capacity and capability of staff, equipment and local welfare arrangements, plans and processes are across health, welfare, law and order, government facilities to ensure an effective response to and The Northland Lifelines Group (NLG) is a collective developed as part of the ongoing readiness in the agencies, local government, Iwi, CDEM and the recover from emergencies. The Group Emergency of lifeline utility organisations that help the CDEM region. economy. Northland has an expanded SWGG which Coordination Centre (GECC) coordinates the overall includes membership from local government chief Group to prepare for, respond to and recover from Northland Emergency Services Coordinating Group response in an emergency and is activated when executives, Iwi (through Te Kahu o Taonui chair) emergencies. The lifeline utility organisations required whether an emergency has been declared Northland DHB), government agency regional provide important services to the community such The Northland CDEM Group is a member of the or not. Local EOCs provide a local co-ordination for leads (Ministry of Social Development, Ministry of as telecommunications, transport, water and energy Northland Emergency Services Coordinating Group delivering a response to specific communities in Education, Ministry of Health, Oranga Tamariki, services. Following an emergency, the restoration (ESCG) which is led by the NZ Police. This group affected areas. Each district council can set up an Te Puni Kokiri, Police, Corrections), NorthTec, of lifeline services is critical to a community’s ability coordinates planning and is a forum for building EOC when and where required. Northland Inc., Northland CDEM Group and Sport to recover. The collaboration between lifelines relationships between emergency services and allied Northland. organisations enhances the understanding of regional response organisations. 6.3.1 Key staff appointments risks and an understanding of each other’s networks Key appointments are allocated to staff in the Regional Leadership Group (RLG) and operations, improving coordination across the Emergency Centres. Staff with key appointments are sector to respond and recover to emergencies. The Northland RLG was developed from the All of appropriately trained as part of preparedness. Government response to the COVID-19 pandemic. The lifelines group shared work programme Roles and functions of the ECC are explained in The RLG supports social and economic recovery of activities aims to improve the resilience of Section 7 - Response and were key in the development of the national Northland’s lifeline infrastructure to hazards. The NLG Caring for Communities All of Government work has several plans to support their response which are Key appointments are explained in Section 9 - in response and recovery from the pandemic. reviewed and updated as required. The NLG is linked Management and Governance The RLG has no decision-making powers but to and supported by the Northland CDEM Group with a collectively agrees on priorities and supporting member of the NLG reporting to CEG on activities and 6.4 actions. The Northland RLG role was incorporated plan updates during readiness. Operational Planning into the existing expanded SWGG, their role during Welfare Coordination Group COVID-19 response and recovery was to convene Collaboration at the regional and local level is leadership and ensure a regional strategy plan The Northland Welfare Coordination Group (WCG) is particularly important to ensure alignment of plans caters for different communities, connect local a collective of welfare service agencies that provide where multi-agency responses are required. The government, Iwi, Pasifika, ethnic communities and welfare to affected people and animals during establishment of groups provides a mechanism for key central government personnel and support an emergency. The WCG plans, coordinates and multi-agency planning, communication, awareness the distribution of key messages to aid community supports the arrangements and delivery of welfare and relationship building. In Northland, the networks. services by district councils and welfare agencies Emergency Services Coordinating Group (ESCG), Te Kahu o Taonui (TKoT) prior to and during an emergency. Northland Lifelines Group (NLG), Welfare Coordination Group (WCG) Rural Support Trust (RST) and the Formed in 2006/7, iwi chairs collective Te Kahu o The WCG has a shared work programme and progress Network of Networks Advisory Group provide a forum Taonui has representation from 11 iwi across Te on activities and other planning arrangements are for this collaboration. Taitokerau including Ngāti Kurī, Te Aupōuri, Te reported quarterly to CEG. District councils appoint Rarawa, Ngāi Takoto, Ngāti Kahu, Kahukuraariki, staff as local welfare managers to work alongside the Whaingaroa, Ngāpuhi, Ngāti Wai, Te Roroa and Northland Group Welfare Manager to ensure welfare Ngāti Whātua. arrangements and activities are consistent and coordinated across the region in readiness, response 28 29
06 Readiness Northland Civil Defence Emergency Management Group Plan 06 Northland Rural Support Trust 6.5 6.6 The Rural Support Trust (RST) is part of a national Professional Readiness Action Plan network of trusts that aim to ensure rural communities are well prepared, supported and able Development to recover quickly from emergencies that particularly The Northland CDEM Group provides and coordinates affect the rural environment. The RST has developed Objectives Actions ongoing Coordinated Incident Management System response and recovery plans which identify roles and (CIMS) professional development. Communities and businesses • Support and provide tools to enhance community response and marae responsibilities and the types of assistance that is, understand their risks and are preparedness planning or can be, made available to rural communities. The A controllers’ development programme is established prepared • Work with priority groups to assist them with preparedness planning RST also aims to strengthen the network of rural offering a wide range of professional development landowners, managers, professionals and other opportunities to enhance the capability of controllers. • Link businesses to support networks and promote business continuity planning. industry organisations. The RST is a member of the Exercises play an important role in assessing • Engage and coordinate with stakeholders and partners delivering Northland WCG. preparedness, allowing plans and processes to be community preparedness education messages Network of Networks Advisory Group tested, improvements to be identified and staff to • Promote public education and information to build preparedness (network of networks) become more confident with their roles. • At risk populations are informed and prepared to respond appropriately The network of networks was established to The Northland CDEM Group participates in the to tsunami ensure that priority groups were reached and being National CDEM exercise programme and facilitates its • Maintain a programme of installing, inspecting and updating tsunami supported during the All of Government COVID-19 own exercise schedule. information boards across the region response. Northland CDEM sector preparedness • Continue to provide emergency management professional development • Older persons arrangements enable response. opportunities for the region. • People with mental health issues • Attend professional development opportunities at the local, regional, • Iwi national and international levels • Migrant communities • Engage with and support emergency services, lifelines and the welfare • People with disabilities coordination group. • Children and Youth • Maintain existing plans and operating procedures • People without permanent housing • Community Voluntary Sector • Ensure capability and capacity of ECCs and EOCs across the region • Design and build a multi-agency emergency coordination centre for the The value of reaching priority communities during region any response where the needs of priority groups are • Invest in technology to deliver improved response outcomes to be identified, assessed and delivered upon has been recognised with continuation of the network Northland operates a reliable and • Maintain and test CDEM warning and alerting systems which can be of networks beyond the COVID 19 response. The effective warning and alert system activated 24/7 to warn people of CDEM hazards which may pose a threat network of networks is represented on the WCG by to life. the chair and is coordinated by the Ministry of Social • Ensure the Northland tsunami siren network meets the required national Development. standards • Use new technology to enhance warning dissemination 30 31
07 Response Northland Civil Defence Emergency Management Group Plan 07 Response 7.1 Challenges Overview and • Managing varying expectations of the community, CDEM stakeholders and partners, as well as the This section introduces Northland CDEM group response Principles political and governance environments arrangements and framework including, roles, responsibilities, Response describes the actions taken immediately • The lack of depth in CDEM trained personnel who relationships (locally, regionally and nationally) and processes for before, during or directly after an emergency to save respond to emergencies across the region will lives, protect property and support communities emergency escalation and declaration. impact on the ability to establish and maintain the to recover. Response ends when the response coordination of a large response, for an extended objectives have been met, or a transition to recovery duration has occurred. Agencies will respond to an emergency by coordinating with the lead agency and activating • Utilising technology during a response and the heavy their own plans and procedures in alignment with reliance on continuous and successful operation their roles and responsibilities. The CDEM Group • Communicating accurate information rapidly within is the mechanism through which resources and communities and to stakeholders and partners support for emergency services agencies and while balancing social media and political influences welfare is coordinated (it is not a primary care or emergency service agency). To ensure an effective • Meeting the response needs of Northlanders while response, agencies will use the Coordinated simultaneously implementing national directives Incident Management System (CIMS) framework from NEMA with enhancements and adjustments to reflect the response requirements. Areas of Focus • P rovide leadership to achieve an affective, comprehensive response to emergency events • A id our communities including public alerting, information and emergency welfare services • W ork collaboratively with our communities and partner agencies to reduce the impact of emergency events and assist those in need • C reate and maintain an accurate and widely understood common operating picture. • Coordinate the response though accurate hazard analysis and response planning, and to set the basis for a transition to recovery. 32 33
07 Response Northland Civil Defence Emergency Management Group Plan 07 7.2 Response Level Relationships Response Levels In a response with multiple response levels activated, each level may consider the same activities in varying levels of detail and have differing timeframes to meet. Each response level must establish and maintain a direct The scale, complexity and/or consequences of an incident will determine which levels of response are required. connection with the response levels above and below to ensure an appropriate line of communication and, When higher response levels are activated, they may either assume overall control of the incident, or act in where applicable, control. Community level response can be supported from local, regional and national levels. support of other agencies in a response. Agencies may support a response using business-as-usual structures. The National CDEM Plan describes the following response levels: Response Level Description Examples: National NCMC NSS Security System National Includes agency coordination centres and A large tsunami impact will require a Response framework national level sector coordinating entities, response from all levels NSS has it’s own specific and all-of-government coordination structures, functions, processes National Crisis and principles (different to CIMS) across national agencies. Coordinated Management Centre from National Coordination Centres (NCC). Regional Includes CDEM Groups stakeholders and Wide scale flooding across the region National level National partners. Coordinated from Emergency will require a regional, local, incident and NCC Coordination Centre NCC Coordination Centres (ECC) or Emergency community response Lead agency Support agency Operations Centres (EOC) communication links at the same level of response Regional level Local Includes district councils, stakeholders A major gas leak which removes people and partners at the local (district/city) from their homes for an extended period ECC Emergency ECC Coordination Centre level. Coordinated from ECCs or EOCs of time. Support may be required from a Lead agency Support agency local, incident and community level Incident The first official level of agency response. road traffic accident will require an A Local level It includes first responders. Coordinated incident level response Emergency from Incident Control Points (ICP). Operations Centres EOC EOC EOC Community The general public including individuals, families/whanau, community groups and businesses. Incident level Incident Control Points ICP ICP ICP ICP ICP ICP There may be a national and regional response to a tsunami threat assessment following an earthquake, where a local, incident or community response is not required as the outcome of an assessment is there is no threat to land. Community level 34 35
07 Response Northland Civil Defence Emergency Management Group Plan 07 Classification and Coordination of If an emergency is minor or moderate, the Northland 7.2.1 CDEM Emergency Coordination Emergency Communications Emergencies in Northland CDEM staff will likely monitor, coordinate and deliver Centres the response, involving the relevant stakeholders The ability to effectively communicate in the lead The Northland CDEM Group have a 24/7 on-call duty and partners as required. Should the emergency The below diagram shows the relationship between up to, during and after an emergency is a critical roster which includes both a Duty Officer and a duty be considered major or severe, local EOCs will be the various ECCs. component of Northland’s operational capability. Group Controller. activated and the Group ECC will coordinate the It is the Group’s expectation of all responding The focus at the GECC level is coordination of the stakeholders and partners that they can always response. Should an emergency occur the Duty Officer will event through tactical and strategic management, effectively communicate. perform the necessary initial actions and liaise with A local or regional level response is typically activated whereas at the local EOC level the focus is on the the duty Group Controller and the wider Northland when one or more of the following conditions are met: immediate operational tasks and activities. The GECC Mobile phones, landlines and email are the usual CDEM staff to ascertain and put into place the collects, collates and assesses information, issues means of communication and are utilised first in an required response level. • There is community impact that requires the warnings, public statements and advice, coordinates emergency. As a backup, satellite phones and VHF delivery of CDEM support services the response, and maintain records. radios operate throughout the area with HF Radio also Emergencies are given an incident classification and available. is determined by the Controller, supported by the • It is requested by emergency services as the level of Each district council in the Group maintains a incident management team (IMT) to ensure consistent coordination or resources required is best managed local EOC within its area. The role of the EOC is to Teleconference facilities and online meeting understanding. The categories and descriptors are from a higher level than the incident level coordinate the response of local stakeholders and platforms are also utilised during a response. applicable across all response levels, although they partners within the area. Once activated, the local • There are several incident-level responses at may not be relevant across all incidents or responses. EOCs report to the ECC. different sites and local/regional coordination is If a response involves multiple Coordination necessary Other emergency management response key Centres, a classification should be determined by locations include individual stakeholder and partner • A state of emergency has been declared the Controller for each centre where a Controller is ECCs (where they are either operating as lead or present. The incident classification levels of an emergency are support agency) and Civil Defence Centres if opened explained in Appendix E (which provide the point of contact for many agencies to interact with impacted communities). Relationship between ECCs National Crisis Management Centre Other CDEM Groups Northland GECC Kaipara EOC Far North EOC Whangarei EOC Incident Incident Incident Controllers Controllers Controllers 36 37
07 Response Northland Civil Defence Emergency Management Group Plan 07 7.2.2 Response Roles and Responsibilities agency may change, either by existing mandate or by Volunteers direction from the Controller. “Community-led response and The primary roles of the Controller during response Volunteers can play a significant role in any recovery activities demonstrate are to assess impacts, prioritise response measures, Declaration response and recovery, particularly during large- scale emergencies. A community-led response the resilience of Northland monitor agencies and coordinate and allocate resources where required. Northland CDEM Group Declaring a state of emergency gives the Controller and recovery displays whakawhanaunatanga and Communities” and others access to statutory powers under the has appointed Group Controllers in accordance with manakitanga and demonstrates the resilience of CDEM Act 2002 to protect life and property in Sections 26 and 27 of the CDEM Act 2002. Northland communities. CDEM guidance and support extraordinary emergency events. is available to community-led response and recovery During activation of the GECC, the Controller will activities if required. Evacuation If there is potentially a need to declare a state of local implement a CIMS structure that is scalable and emergency, the Group Controller will contact the first If possible, the preference is for people to shelter-in- modular, appointing staff to key roles that need to be There are three groups of volunteers in the CDEM available CDEM Group representative in the following place (in the location that they are already occupying performed. context: order: – generally their homes), unless it is considered that The CIMS roles and responsibilities are explained in • Volunteers who have connected with CDEM training, the mandatory evacuation provides less risk to the 1) Chairperson, Northland CDEM Group Appendix D provided or facilitated by CDEM public’s health and safety and will potentially save 2) Deputy Chairperson, Northland CDEM Group more lives. The evacuation of an area is necessary Lead and Support Agencies • Affiliated Volunteer Organisations when a hazard threatens the safety of those within 3) Any other available member of the CDEM Group. the area or following the impact of a hazard which The lead agency is the agency with the primary • Spontaneous Volunteers who are members of the mandate for managing the response to that Further information on Declarations and powers is general public or community groups who respond has subsequently rendered the area uninhabitable. emergency e.g. Health is the lead agency in a explained in Section 9 - Management and Governance spontaneously to emergencies. Mandatory evacuation places a great demand on pandemic, CDEM is the lead agency in a tsunami. resources and a duty or responsibility on authorities. Support agencies are any agencies or organisations “A State of Emergency gives the Debriefs (other the lead agency) that have a role or Controller access to statutory Debriefs are held at the end of any response to responsibilities during a response and support the lead agency in the response. powers” identify learnings and agree any opportunities for improvement. Debrief outcomes are communicated If an emergency declaration is made, the lead to all relevant stakeholders and partners and opportunities for improvement are communicated to stakeholders, partners and communities involved in the event. Support from outside the Group An emergency in Northland may require resources from other CDEM Groups, stakeholders and partners. Staff from other CDEM groups may be deployed into Northland to assist as required. The national NZ Emergency Management Assistance Team (EMAT) can be deployed into Northland to assist with an emergency response at short notice. A major emergency in New Zealand may generate offers of international assistance or necessitate requests for international support from New Zealand. International agencies responding to emergencies in New Zealand will be coordinated by the National Controller through the NCMC. 38 39
07 Response Northland Civil Defence Emergency Management Group Plan 08 7.3 Response Action Plan Recovery This section introduces the planning arrangements, frameworks, structures and processes for helping people Objectives Actions and communities recover from an emergency. Emergency responses are led and • Stakeholders and partners are adequately engaged during a response coordinated effectively where CDEM is the lead agency • Technical and scientific experts are involved to ensure decision making in an emergency is supported appropriately for accurate hazard analysis • ECCs and EOCs operate effectively between stakeholders and partners across the region • Use CIMS to deliver a coordinated across agency response • Provide the appropriate response for the scale of the event Northland communities are assisted • Community response groups are engaged and supported during during an emergency response. • Warnings are issued in a timely manner • Collaborate with the Network of Networks Advisory Group An accurate and widely understood • Robust protocols are used to facilitate the sharing of information during common operating picture is an emergency using a variety of communications platforms. developed and maintained • GIS and other technology are utilised to enhance the level of situational awareness during a response Recovery arrangements are • Monitor response actions to help predetermine recovery outcomes and implemented as soon as practicable to assist with the development of the recovery plan following an emergency • Include recovery in response action planning • Identify the recovery team and structure during the response phase of an emergency 40 41
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