Network Gatekeeping on Twitter During the German National Election Campaign 2017
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Extended Abstract für das 14. Düsseldorfer Forum Politische Kommunikation vom 5. – 7. April 2018 Network Gatekeeping on Twitter During the German National Election Campaign 2017 A Social Network Analysis of the Social Democratic Party’s Parliamentary Group’s Twitter Network – Between Normalization and Democratization Susanne Reinhardt Institut für Publizistik und Kommunikationswissenschaft Freie Universität Berlin s.reinhardt@fu-berlin.de 05.02.2018
Network Gatekeeping on Twitter During the German National Election Campaign 2017 A Social Network Analysis of the Social Democratic Party’s Parliamentary Group’s Twitter Network – Between Normalization and Democratization The availability of the internet and nowadays social media to increasing portions of the world’s population has nurtured various conceptions of how these new technologies could affect established structures of states, governments and decision-making. Aspirations of democratization can be summed up to more egalitarian access to information, distribution capacities and reciprocal communication with elites as well as to disintermediation and bottom-up agenda-setting (Neuberger, 2017; Pfetsch & Adam, 2013). In contrast, the normalization thesis states that power structures existing offline are mirrored online and that offline elites also dominate online public spaces (Margolis & Resnick, 2000). To understand which actors dominate online public spaces and control information flows, gatekeeping theory is introduced. Adaptations of gatekeeping theory to a social network context suggest changes in the gatekeeping process that imply the integration of a greater quantity of actors into the process. The main structural disruption is that in the network structure of social media, the hierarchization of information functions different than in offline media. Content has to pass a second gate that is based on audience interaction with content to gain publicity (Keyling, 2017; Lünich, Rössler, & Hautzer, 2012; Shoemaker & Vos, 2009; Singer, 2014). This bears a potential to change the constellation of actors participating in the gatekeeping process. Thus, the first question raised by this research is: Do changes in the gatekeeping process effect a democratization of the constellation of actors involved in the gatekeeping process? Democratization of actors is assumed to occur when a higher diversity of actors and a more balanced proportion of elites and non-elites can be found among the online gatekeepers. Based on this research interest, election campaign communication in online social networks is analyzed because political communication by parties is highly distributive during election campaigns (Borucki, 2016; Nuernbergk & Conrad, 2016) and campaign managers aim to reach influential individuals that interact with their content to increase its reach (Jungherr, 2016; Podschuweit & Haßler, 2015). Empirical evidence suggests that in online campaigning, political information largely reaches those publics that are politically interested or belong to a party’s voter base (Faas & Partheymüller, 2011). 1
Thus, in social media, political parties cannot rely (only) on traditional mass media anymore to spread their messages. Consequently, new strategies to distribute content must be employed. The second research interest is therefore: Besides media, through which other actors can political parties distribute their contents on social media? Network theory is used as a theoretical foundation of information flows and structural hierarchies in a networked context. Small World Theory (Watts & Strogatz, 1998) suggests that networks are highly centralized, which causes some actors to be more relevant than others. Data is collected in the network of the social democratic party’s parliamentary group @spdbt during the German national elections in August 2017. NodeXL pro (Smith et al., 2010) is used to collect network data from Twitters’ API. A Social Network Analysis (SNA) is conducted to detect central actors. Network gatekeepers are defined to be those actors capable to bridge information and those that are highly visible and influential in the network. Thus, betweenness centrality and eigenvector centrality are suitable measures to identify network gatekeepers. Gephi (Bastian, Heymann, & Jacomy, 2009) is used to visualize the network. The 305 most central actors are also subject to an actor analysis, including the following variables: Actor Category, Verification Status, Individual/Organization, Sex, Affiliation to SPD and Elite/Non-Elite. Each of the subgroups of network gatekeepers differs from the others significantly in some features (see Table 1). The group of actors in bridging positions (n = 223) is dominated by political actors (43.5 %) and citizens (34.1 %), while media make up only 8.1 % of the group. Actors in this group are mostly unverified (70.0 %) and male (54.7 %). There is a balance between elites (57.4 %) and non- elites (43.6 %). Influential network positions are dominated by elites (80.1 %). The group of actors (n = 151) consists of 61.6 % political actors and 21.9 % media actors, while all other categories remain small. Influential actors are mainly verified (63.6 %) and male (48.3 %). Multiplicators (n = 28), which means actors that retweeted @spdbt’s messages, are mainly citizens (60.7 %) or political actors (28.6 %). They are mostly unverified (82.1 %), male (60.7 %) and non-elites (67.9 %). Comparing basic network metrics among the actor categories it becomes obvious that political actors and elites have a high average clustering coefficient and show high average in-degrees, while having comparatively low out-degrees. A high in-degree is not always connected to a high message volume (see Table 2). The network shows both indicators of democratization and normalization. Democratization is suggested by the low relevance of media in bridging positions and the multiplication of messages, 2
which point to disintermediation. A growing importance of citizens is indicated by their high presence in bridging positions and their importance as multiplicators. However, the democratic potential of these changes depends on the distribution capacity and thus the influence that citizens can reach. Influential network positions are mainly occupied by elites. Elites tend to build cliques among each other – the data suggest interconnections between the ‘politics’ and ‘media’ category. The distribution of in- and out-degree show clear attention hierarchies in favor of political actors and cast doubts on the existence of reciprocal communication between elites and non-elites. While citizens occupy bridging positions and act as multiplicators, the democratic potentials of these changes do not fully unfold because influential network positions are still occupied by elites, and there is a lack of reciprocity. Coming back to the two research interests pointed out in the introduction, firstly, this means that in the analyzed network, democratic potentials exist within normalized structures. Citizens still hardly reach elites, and elites remain the most influential in the online public sphere, but citizens reach each other more easily and can distribute topics of relevance to them. This can nurture opportunities for bottom-up agenda-setting. Secondly, citizens become active as network gatekeepers and must be included in parties’ communication strategies not just as an audience but as multiplicators. This also influences the nature of gatekeeping as the factors influencing professional gatekeeping are expected to differ from those factors influencing citizens’ gatekeeping activities. Gatekeeping outside a professional context can have both positive and negative outcomes – it indicates an increasing influence of citizens in online public spheres but can also nurture the distribution of contents harmful to a democracy. (1.090 words) 3
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Annex: Data Table 1: Portions of Categories by Gatekeeper-Subgroups in Percent Network ‘Betweenness’- ‘Eigenvector’- Gatkeepers Gatekeepers Gatekeepers Multiplicators (n = 305) (n = 223) (n = 151) (n = 28) Media 14.8 8.1 21.9 3.6 Politics 46.2 43.5 61.6 28.6 NGOs 6.9 7.2 6 3.6 Companies 1.5 2.2 0.7 - Research 2.3 1.8 2 - Entertainment 2 2.7 0.7 3.6 Bloggers 0.7 0.4 0.7 - Citizens 25.6 34.1 6.6 60.7 Unverified 58.4 70 36.4 82.1 Verified 41.6 30 63.6 17.9 Individual 77 82.1 71.5 89.3 Organization 23 17.9 28.5 10.7 Male 51.1 54.7 48.3 60.7 Female 22.6 22.9 22.5 25 Neutral 26.2 22.4 29.1 14.3 No Affiliation 55.1 51.6 47 57.1 Affiliation 44.9 48.4 53 42.9 Non-Elite 42.6 47.1 19.9 67.9 Elite 57.4 52.9 80.1 32.1 Table 1: Portions of Categories by Gatekeeper-Subgroups in percent. All percentages are rounded to one decimal place. i
Table 2: Descriptive Statistics by Category Media Politics NGOs Companies Research In-Degree 20.4 241.5 19.5 4 4.4 Out-Degree 7.9 33.7 37.9 4 2.3 Clustering Coefficient 0.38 0.49 0.34 0.35 0.47 Followed 2230 988 5550 5870 812 Followers 184807 32334 19274 8796 4902 Tweets 27150 5938 5124 1936 5542 Entertainment Bloggers Citizens Elite Non-Elite In-Degree 31.3 5.5 60.5 199.4 42 Out-Degree 20.7 5 87.7 28.8 61 Clustering Coefficient 0.07 0.26 0.23 0.46 0.28 Followed 31540 3213 9970 1272 8785 Followers 31743 199183 17356 73094 19305 Tweets 22131 18747 34600 50167 23853 Verified Unverified Male Female In-Degree 483.7 46.3 143.1 55.8 Out-Degree 38.3 65 36.4 67.6 Clustering Coefficient 0.46 0.31 0.44 0.41 Followed 2191 7429 3578 4800 Followers 37566 12348 22620 15238 Tweets 11372 19083 14500 14931 Table 2: Descriptive Statistics by Category. In-Degree and Out-Degree are rounded to one decimal place. Clustering coefficient is rounded to two decimal places. Followed, Followers and Tweets are rounded to whole numbers. ii
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