MYITADMIN LLC COMPANY OVERVIEW & SERVICES - MYITADMIN.SERVICES 17011 BEACH BLVD. STE 900, HUNTINGTON BEACH, CA 92647 - COMPANY OVERVIEW & SERVICES
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MYITADMIN LLC Company Overview & Services MyITadmin.services 17011 Beach Blvd. Ste 900, Huntington Beach, CA 92647 info@myitadmin.service +1 800 831 1809
Mission What good is the best IT management organization in the world if you can’t reach them after 5pm during the week or anytime between Friday and Monday? Managing the technology and data of someone’s business takes a full-time effort. We don’t just mean forty hours a week. We provide 24×7 Advanced Monitoring & Preventative Maintenance for all our clients — no exception. This ensures that all of the critical network devices in your business are healthy and functioning reliably at all times. MyITadmin LLC is founded and located in Southern California, we are committed to changing how full-on tech support is done between businesses. we are focused more on the client/provider relationship and creating a long-term partnership. Providing Proactive IT Services and Support at a predictable monthly fixed fee. Outsourcing some or even all your IT while getting all the benefits that an internal IT department offers for a fraction of the price of staffing one yourself. We accommodate all types of budgets so it’s convenient for growing small and medium-sized businesses. We don’t only accommodate businesses, but we’ve created a service for home users, single user businesses and even students with unPickle-me-IT a service provided by MyITadmin LLC we make sure to help everyone. You might still be asking yourself why? In the 1990s networks were simple systems. There was not a lot of dedicated staff in an IT department, teams typically didn't do anything for general maintenance if their machines were malfunctioning or slowing down--only if they stopped working. Once they broke, the team would fix them, which became known as the break/fix method. This mindset cost companies a lot of lost revenue credits to downtime and loss of data and productivity. After some time, larger companies recognized the negative impact this approach was having. IT service providers emerged to proactively diagnose and correct problems before they caused an issue for companies. This was the dawn of IT outsourcing, more companies began to use third party IT services as a way to outsource some of their day-to-day IT needs including systems management, network monitoring and security. MYITADMIN LLC 1 info@myitadmin.service +1 800 831 1809
• We ensure that your IT operations run optimally, predictably, while keeping your critical data safe and secure. • Our Managed IT Support Service delivers better value for your IT budget by providing a total solution for your IT needs at a fixed monthly fee. • We provide proactive IT maintenance that detects and solves your IT problems even before they arise, ensuring that your business runs smoothly at all times. Our reach has no boundaries. From one to multiple locations, with local And\or remote users — we have a nationwide dispatch team that will work with you anytime and anywhere to accommodate all of your IT needs. We cover all aspects of your IT needs. From security, data protection, applications, to even regular hardware checkups to prevent IT failures. Even if a failure occurs (as is sometimes the case with unpredictable IT infrastructures), we deal with issues with top priority and speed. Services and how an MSP can help your business grow The term Managed Service Provider can sometimes be a little open to interpretation, as there are several business services that can be organized and run from an outside, third-party provider. These services might include transportation, marketing, supply chain, media, and many others. We are referring strictly to IT for businesses. Top 5 expectations from an IT Support MSP 1. Device & Security Audits + Suggested Infrastructure Upgrades 2. Monitoring of Device & Network Operations Center 3. Organization Reports and Analytics 4. Cloud-Backed Systems + Natural or Digital Disaster Preparation 5. Communication Integration and Management Packages MYITADMIN LLC 2 info@myitadmin.service +1 800 831 1809
• Device & Security Audits + Suggested Infrastructure Upgrades: It’s one thing to be personally inconvenienced or disappointed when we miss the boat on the latest tech and gadgetry in our personal lives but imagine the legitimate impact that this could have on a business. Failure to use the current software versions, hardware, security patches, communication tech, data storage, and backup, or any of the dozens of other business-critical solutions has lasting impact on any sized company from mega-corporation to a small business. While it is the job for IT specialists to design and manage a system that reaches and stays at peak efficiency, the limitations of exactly what maximum performance is for any given function within that system wholly depends on the capacity and abilities of the existing infrastructure, hence Audits and Suggested upgrades are essential for any successes IT department. • Monitoring of Device & Network Operations Center: It takes highly trained IT teams who are well versed in the ins and outs of system monitoring and testing. This is a critical aspect of making sure the base of your entire business structure stays up and running at peak efficiency. It integrates everything from communications to sales into this infrastructure, and if it fails, it could have catastrophic results for your business and your customers. Therefore MyITadmim LLC focuses heavily on our monitoring services with no exceptions. • Organization Reports and Analytics: MyITadmin doesn’t just provide defensive services; We offer many features and benefits that are proactive, such as deep analytics, because the model for this partnership discards the old “break-fix” dynamic of IT specialists coming to your place of business, solving whatever issues you were having, and then leaving, collaborations today are more permanent and involved and effectively producing a chart of which things are working well and which ones need attention. MYITADMIN LLC 3 info@myitadmin.service +1 800 831 1809
• Cloud-Backed Systems + Natural or Digital Disaster Preparation: Fires, power outages, earthquakes, and any number of accidents or natural disasters can impact all the hardware in your building and at your server centers, as well as anything that is stored on them. Therefore, having separate storage facilities, far from your geographic region, is an essential part of any managed service to ensure the safety of their client’s operations and data. Long gone are the days of entire rooms or basement levels being dedicated to the housing of numerous file cabinets with countless physical documents and sheets of paper, hard-disk and tapes. Not only is that a major security risk, but it’s also about as inefficient as a business can possibly operate. That all changed with the dawn of digital storage devices, and the process of data storage is ultimately being perfected by cloud technology. • Communication Integration and Management Packages: A successful business has effective communication between management, staff, and among employees. Lack of communication and awareness can lead to countless problems from incomplete projects to failed shipping. Today’s technology allows for multiple platforms that can integrate all of your companies’ communication processes and devices into one system. That includes mobile devices, desktop, email, instant messengers, and text messaging. We offer various packages to allow our client to try out our services without committing to a substantial financial agreement or long-term partnership. Something along these lines should be expected: • Bronze package which includes Monitoring only and pro-rated per on-site and remote dispatch services. • Silver package which includes Monitoring – Antivirus – Remote support and Pro- rated on-site dispatch services. • All-inclusive Gold package which includes Monitoring – Antivirus – on-site backup system and unlimited Remote Support and On-site dispatch services with pro-rated cloud Storage. MYITADMIN LLC 4 info@myitadmin.service +1 800 831 1809
• Managed Software as a Service (SaaS) Examples include Office 365, universal communication software, and anti-virus software. With so many companies adopting this extremely popular cloud service, we can plan, design, implement and support Office365 for our clients. Webroot Antivirus Bitdefender Antivirus Malwarebytes TrendMicro Symantec And other • Storage General data storage comes in several tiers. We generally work with clients to find and use the type of storage that will give them the optimal efficiency and the lowest cost. • Virtual CIO Small and medium companies don't typically have the capacity to hire a dedicated Chief Information Officer. A Virtual CIO is a service we offer that provides analysis, strategy, and a step-by-step plan for the company's technology. • Systems Management This type of outsourced IT allows us to monitor your servers, applications, and networks. We interpret the data and real-time metrics to proactively identify and solve issues before they cause downtime and impact your business. MYITADMIN LLC 5 info@myitadmin.service +1 800 831 1809
• Cloud-based managed services Cloud-based managed services offer remote assistance with IT troubleshooting, network building, cybersecurity, responsive support, and data monitoring. Companies can augment their staff and infrastructure in areas which are lacking, while also providing a proactive approach to their framework. For example, data monitoring handled by a cloud-managed service can help monitor the use of company bandwidth. Security monitoring keeps a business network safe by searching for unusual activity and malware intrusions. • remote monitoring support • advance software upgrades hardware changes • assist with data and file infrastructure and paperless setup instructions • operating system patches • security patches • manage backup and storage options • establishing a strong secure network infrastructure • solutions to anti-malware options • keeping them updated in real-time • troubleshooting to dealing with advanced issues • virtualization services • communication infrastructure like messaging software, VoIP (voice over internet protocol), data, and video. MYITADMIN LLC 6 info@myitadmin.service +1 800 831 1809
Who do we service – EVERYONE Companies as small as a one-person startup to as large as a Fortune 500 use our MSPs. Since we can offer various tiers of service, it's easy for your companies to find one that works well with your IT needs. Almost all small and medium companies could benefit from using our MSP. These companies are already paying for many of these services, like anti-virus software and data backup and hardware. MyITadmin LLC can consolidate all these services, be proactive about fixing things before they break and decrease your downtime. Here are some characteristics that we value • Responsive: We provide critical support well within a 24-hour framework. The faster, the better. • Service Level Agreement Pricing: Every business has different resources and needs. That’s why we offer flexible pricing models. • Security: When it comes to handling any kind of information our robust security measures and responses will combat any data loss or intrusions. • Backup Recovery Options: Downtime is always a possibility. We make sure you experience as little as possible downtime; know your information is safe in times of crisis. • Various Options: We cover a range of services, meaning you can meet multiple needs all in one place. • Accessibility: You should have access to your information from any secure point, whether the office or a mobile device; We make sure of that! Industry-Specific Solutions Managers or employees having to take time from their work to troubleshoot a problem is over. The benefit of having our MSP is that it allows companies to have peace of mind knowing that their technology is completely taken care of, not only will your technology be taken care of for you, but you will also see a reduction in overall expenses. When you work with us, we will be able to provide you with assistance whenever and wherever you need it. Investing in an MyITadmin LLC MSP will present your business with many benefits like: • Saving time and money • Having access to top technology • Working with knowledgeable experts MYITADMIN LLC 7 info@myitadmin.service +1 800 831 1809
What are Managed IT services and how does it help your business. Monthly Managed IT provides 24*7 monitoring, remote and onsite managed services from small businesses up to large national retailers to even larger multinational companies. The basic monthly subscription covers the cost of having a technician working directly for your business. One main benefit our managed IT support services is filling employment gaps. However, there are many more advantages beyond the scope of employment. For one, our MSP has a wide range of experience and knowledge from career specialists and IT experts. This broad range of expertise means they can deploy solutions and strategies which can elevate performance across the board. Managed IT support also has the benefit of cost-savings because a company doesn’t need to hire and maintain traditional staff, but rather businesses can cut those costs. Additionally, by proactively addressing IT problems, which can cause downtime or performance issues, a company can ensure it is working as efficiently as possible. Many other added benefits like: • Assist with data and file infrastructure and paperless setup instructions • Establishing and maintaining a backup and storage solution • Cyber Security - keeping your business updated in real-time with the latest patches and technology. • Virtualization Services • Managed Software as a Service (SaaS) examples include Office 365, universal communication software, and anti-virus software. • Communication infrastructure like messaging software, VoIP (voice over internet protocol), data, and video. • Cloud-based managed services for example, data monitoring handled by a cloud- managed service can help monitor the use of company bandwidth. Or security monitoring keeps a business network safe by searching for unusual activity and malware intrusions. MYITADMIN LLC 8 info@myitadmin.service +1 800 831 1809
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