MENT MS STATEMENT MS S T MS STATEMENT MS STATE MENT MS STATEMENT MS S T MS STATEMENT MS STATE MENT MS STATEMENT MS S T MS STATEMENT MS STATE MENT ...
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Retail Holdings Pty Ltd MS Statement 2020 MENT MS STATEMENT MS S MS STATEMENT MS STATE MENT MS STATEMENT MS S MS STATEMENT MS STATE MENT MS STATEMENT MS S MS STATEMENT MS STATE MENT MS STATEMENT MS S
getting to know us
Retail Holdings Pty Ltd (ABN 71 093 246 032) is the legal entity of the Sussan Retail Holdings Pty Ltd, known as the Sussan We take our responsibility to manufacture
Group, a privately owned company established in Australia over 80 years Group has it’s main operations which include our products ethically very seriously. Over the
ago and incorporates the businesses of Sussan Corporation (Aust) Pty Ltd its head office and satellite office locations; last year, we have continued our journey of
together with over 3,000 passionate team learning where we are constantly assessing,
(ABN 79 772 682 378), Sportsgirl Pty Ltd (ABN 77 090 049 415) and Suzanne members we directly employ across Australia reviewing and improving our processes
Grae Corporation Pty Ltd (ABN 11 580 943 436). in various functions including offices, to deliver more ethical and sustainable
distribution, e-com and our retail outlets. Our products to our customers.
Distribution model has its main hub located in
Sydney and a support e-com DC located in We’re proud of the employment
As a leading Australian fashion retailer, we provide quality garments and opportunities sourcing our products
Melbourne.
accessories through over 460 retail outlets within Australia and through our provides, while recognising the realities of
Our supply chain uses a sourcing model
on-line e-com platforms. Our Head Office is located in Melbourne, Victoria manufacturing in these countries. However
where approx. 90% of our products are we do believe sourcing our products in these
and a satellite office located in Sydney, NSW. manufactured in China, through a mixture of locations can lead to improvements in both
a direct sourcing model and trading agents. the lifestyle of the people employed by
This year, we commenced expanding our factories that produce our products, and the
This Modern Slavery Statement has been prepared as a joint statement by Retail Holdings Pty sourcing network with production orders
Ltd after consolidation with its subsidiary companies Sussan Corporation (Aust) Pty Ltd, Sportsgirl overall economy of those countries.
now placed in new sourcing markets such as
Pty Ltd and Suzanne Grae Corporation Pty Ltd Bangladesh, India and Vietnam.identifying potential risks
Over the last year, we have manufacturing processes supplier or sub-contractor
worked on implementing a and we recognise the involved. As a result, we
pathway to full traceability of increased risk this poses as rely on our suppliers to
our entire supply chain across we have no direct day to enforce our Ethical Code
all stages of production, to day management of the of Conduct expectations
ensure we better understand sub-contractor factories used on their own supply chains
the risk of modern slavery across our supply chain. (sub-contractors) across all
within it. This included going areas of production for Retail
Suppliers also source
beyond Tier 1 in our sourcing Holdings Pty Ltd products.
our fabrics and product
strategy and developing a
components on behalf of Through our supply
deeper understanding of
Retail Holdings Pty Ltd. Our chain and network of
our supply chain. The risk of
research shows the risk of manufacturing factories
modern slavery can only be modern slavery increases
fully understood when we and facilities globally; we
as we trace deeper into our
know our end to end supply have undertaken social
supply chain and as such,
chain and the different types compliance audits and
the risk of contributing to
of relationships and risks education programs with
potential cases of modern
that exist within our sourcing our suppliers to ensure
slavery also increases.
model at each level of they understand that our
production. Internally, we are educating expectations are carried
our team members on how through the suppliers entire
We recognise the Retail their actions can contribute supply chain for any factory
Holdings Pty Ltd sourcing to the risk of modern slavery. or facility involved in the
model may directly cause We are looking at areas manufacture of any stage of
a risk of Modern Slavery including unrealistic delivery our products.
through our contractual timelines, late orders,
engagement with Suppliers shortened critical path and Regardless of the type
who manufacture and changes to orders during of relationship with our
supply products to us (on our production, all of which are suppliers and sub-contractors
behalf). We do not own or actions we can control. where we may cause,
have any financial interest in These may contribute to the contribute or are linked to
any supplier or factory used risk of modern slavery where any risk of modern slavery;
for the manufacture of our workers may be forced we recognise we must
products. to work an excessive and provide ongoing leadership,
unsafe number of hours as a protection and support
As part of our sourcing
result of our decisions. to workers to protect their
model, we acknowledge
suppliers may subcontract We require our supplier rights. As such, we have
various parts of the partners to source our raw implemented a number of
production process through materials. In these cases, we strong governance practices
Retail Holdings Pty Ltd do not have a direct link or and expectations to mitigate
approved sub-contractors relationship with the sub- the modern slavery risk to
which may cause an contractor which may also factory workers which we
increased risk of modern increase the risk that we are expect suppliers and sub-
slavery. Sub-contracting directly linked to potential contractors across our entire
across supply chains is cases of modern slavery global supply chain will
a necessary function to through the actions of the adhere to at all times.our steps
At the core of what we do, ensuring we if a case of modern slavery is identified. At We extend our expectations to protect We value all team members in our business
have the right tools to support our factory all times, our primary concern will be that of workers who provide various services to our and are committed to ensure our team
workers, Supply chain partners and internal protecting the worker/s affected. business through our contractor partners. We members are always protected and
team members; has been paramount to us seek to align our business with internationally supported at all times.
During the last year, we have undertaken a
providing clear and concise governance recognised service providers and operators
review of our entire supply chain and assessed Over the next year, we will continue to work
expectations to our suppliers and their sub- where possible who have Modern Slavery
suppliers on a number of attributes. We with both external and internal stakeholders
contractors. governance programs in place.
commenced building our Supplier Scorecard to grow our knowledge and further reduce
Over the last year, we have worked on which will be used to measure suppliers across Where we work with smaller based domestic our risk by making more informed sourcing
creating and updating our suite of supply a number of metrics on their performance contractors, we have an expectation that decisions. This approach aligns to our Group
chain governance documents including our and ultimately, these scores will drive they also implement measures that protect Responsible Sourcing Policy which assists to
Group: production orders with higher rated suppliers their workers who may work in different educate and guide our team on expected
receiving increased orders. areas of our business. As we move into the purchasing behaviours.
• Ethical Code of Conduct
next year, a focus for the Group will be to
We also implemented an audit incentive
• Supplier Sourcing Policies review and implement stronger governance
for suppliers who receive higher social
requirements within all Contractor and Service
• Supplier Agreement compliance scores in their factory audits.
Providers to the Group.
Factories who receive higher scores are
• Factory Social Compliance Audit Mutual rewarded with longer audit frequency
Recognition Program timelines, meaning the reaudit window is
In addition, we have worked with external extended. This allows us to focus more on
resources to guide us on our journey to factories that require our attention and
improve, by assisting us to better understand support to address corrective actions in a
all aspects of social compliance. We held timely manner.
team member and supplier information/ Protecting our Head Office, Distribution and
education sessions and worked to implement Retail team members from any element of
better governance controls across our supply Modern Slavery which may arise through their
chain. employment is also a key requirement of the
We conducted a thorough Modern Slavery way we do business.
risk Assessment on our business using an As a Group, we have implemented a range
external party. This gave us an independent of Policies and Procedures which govern both
review on how we work with our suppliers our internal team members and the Group’s
today while assisting to identify potential behaviour to protect our team members from
risks to us through our Modern Slavery any type of Modern Slavery while holding
Risk Assessment. This assessment will be ourselves to the same expectations we have
conducted annually so we can measure our of those in our supply chain.
improvement in preventing modern slavery in
our supply chain. All Group team members are encouraged
to raise any concern they have through our
We also implemented our Group Modern Whistle-blower program to ensure grievances,
Slavery Policy across our supply chain. It problems or complaints are resolved
details our expectations on suppliers and confidentially and in a timely manner. If a
sub-contractors in relation to the eradication team member raises an issue, every report
of all types of modern slavery and more made by the team member is investigated
importantly, details the remediation steps and if required, an external investigator may
we as a business will take with our suppliers be appointed.ensuring we’re on track
Assessing the effectiveness factories. However, as soon inspections or just a visit to
of our governance and as factories were re-opened, see how things are going,
supply chain controls on our we immediately resumed we are proud of the time we
operations and sourcing our social compliance audit spend visiting our factories
program, helps us measure program and also worked and speaking to the suppliers
and ensure the actions with our suppliers to catch up and factory workers face
we are taking are actually on missed or overdue factory to face. Sadly, during the
protecting workers against audits. last year, COVID-19 has
any type of modern slavery prevented overseas travel so
Listening to workers is
while providing us the we have been finding other
important to us so during
opportunity to identify further new ways to communicate
these audits, worker
improvements. with our suppliers more
interviews were conducted
efficiently. We look forward
During the last year we in private on an individual
to once again being able to
have worked to review our and small group basis.
travel to our sourcing markets
existing sourcing program, Workers identities were
in the future.
while implementing new protected and these
controls and measures that responses were included Ultimately, the best indicator
ensure our strengthened in our audit reports and of how our controls are
expectations are understood reviewed internally for every working to reduce the risk
by all those involved in audit report completed. of modern slavery is the
the manufacture of our Where required, follow actual number of modern
products. While the last year up discussions were held slavery cases identified.
was significantly impacted with suppliers to ensure our Our expectation on our
by COVID-19 which involved expectations were adhered supply chain is that any
temporary factory closures, to at all times. We also identified potential case of
we continued to focus require factories to ensure modern slavery is reported
on ensuring workers were workers have a system to the Group Ethical
treated fairly and were not
subjected to any form of
to voice their concerns.
We support freedom of
Sourcing Manager and our
remediation plan put into
a group approach
modern slavery. association in all aspects and place immediately. Our
have an expectation that remediation process then During the last year, our approach to social Conduct, Sourcing Policies, Responsible
Most factories in our
all factories have a Workers requires an independent compliance and sourcing has been to align Sourcing Policy, Supplier Agreement and
sourcing markets globally
Representation Committee investigation to be carried the entire business to a Group approach our factory audit program) and have
were at some point forced
in addition to another worker out in every case to ensure for sourcing. We have engaged with the commenced rewriting our supplier sourcing
to close during COVID-19
grievance mechanism (such the worker is always greater business, discussing with each Brand
by government authorities documents such as production manuals and
as a hotline, suggestion box, protected. team and realigning our business to ensure
and during those times, we operating procedures.
committee, open door policy our approach was a unified one, with each
worked with our suppliers We are committed to
etc) Brand following the same guidelines and To further assist our business operations
to ensure factory workers protecting workers and
expectations across our supply chain. and supply chain, we also worked with
continued to be paid their Visiting our suppliers and have developed strong
monthly wages in line with factories in the sourcing governance requirements We introduced a Group Sourcing team experienced external resources to educate
the local government markets has always been on suppliers to ensure we to help grow and strengthen our internal and assist our whole team to implement the
requirements. Factory important to us. Whether achieve this expectation sourcing function which involved aligning steps we need to take towards building a
audits were suspended it’s production discussions, across all levels of production each brand to our suite of Group social world class supply chain. Ensuring we operate
as auditors could not visit social compliance, quality in our supply chain. compliance documents (Ethical Code of this way is our Group Approach.our covid approach
The COVID-19 Pandemic has presented continued to maintain open daily and weekly
unprecedented times across the world as we conversations with our Suppliers, working
all navigate the challenges we are presented pro-actively to support our mutual ongoing
with on a daily basis. We recognised that the success. Some discussions and decisions have
COVID-19 Pandemic also increased our risk been difficult for us all, but we continue to be
of modern slavery across our supply chain open and transparent with our suppliers as we
so needed to ensure we played our part in work through the challenges that arise daily.
protecting workers. We know our response
will not be perfect but we will continue to do Further information on our COVID-19
our best to ensure our business operates in a Response and our Group Ethical Sourcing Approval
COVID-19 safe and friendly way to support program can be found here:
our entire team including our suppliers and This Modern Slavery Statement has been approved after consultation with Sussan Corporation
factory workers globally. Sussan (Aust) Pty Ltd, Sportsgirl Pty Ltd and Suzanne Grae Corporation Pty Ltd.
sussan.com.au/ethical-code-of-conduct
Supporting our suppliers and their workers has The Statement has been approved by Naomi Milgrom AC, Sole Director, Executive Chair and
been important to us. Our Suppliers are more Chief Executive Officer on 1st March, 2021.
Sportsgirl
than just our suppliers, we believe they’re our sportsgirl.com.au/ethical-code-of-conduct
partners, some of which have supplied to
us for over 20 years. To ensure we managed Suzannegrae
our existing and future orders to meet suzannegrae.com.au/ethical-code-of-conduct
demand through this COVID-19 period, weMS STATEMENT MS STATEM TATEMENT MS STATEMENT MS STATEMENT MS STATEM TATEMENT MS STATEMENT MS STATEMENT MS STATEM TATEMENT MS STATEMENT MS STATEMENT MS STATEM
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