Medical Devices Policy - May 2021
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Medical Devices Policy May 2021 This policy supersedes all previous policies and procedures for Medical Devices Page 1 of 30
Policy title Medical Devices Policy Policy reference RM04 Policy category Clinical/Risk Management Relevant to All staff using medical devices on and off Trust premises when delivering services on behalf of C&I Date published March 2021 Implementation date March 2021 Date last reviewed Supersedes all previous policies Next review date September 2021 Policy lead Nurse Consultant Physical Health Contact details Christina.Amin@Candi.nhs.uk 0203 317 7090 Accountable director Director of Nursing & Governance Approved by Physical Health & Nutrition Group (Group): Approved by Clinical Risk and Governance Committee (Committee): Document history Date Version Summary of amendments Added Procurement Process Added links to policies March 2021 5 Updated equipment list Updated document format Updated contacts and links Document formatting and inclusion of revised processes May 2019 4 Incorporate OT Equipment /Patient Handling Equipment Comprehensive review to align with Trust Jan 2018 3 current practices Aug 2010 2 Matrix reviewed and updated Membership of the policy development/ Christina Amin, Consultant Nurse Physical Health and Infection Prevention and review team Control (Lead for Medical Devices and Resuscitation) Consultation Members of Physical Health and Nutrition Group, Divisional Associate Directors, Clinical Directors, Service/Team Managers and Matrons DO NOT AMEND THIS DOCUMENT Further copies of this document can be found on the Foundation Trust intranet. Page 2 of 30
Contents: 1. INTRODUCTION........................................................................................................ 4 2. POLICY STATEMENT ................................................................................................ 4 3. SCOPE....................................................................................................................... 5 3.2 Objectives ................................................................................................................ 5 3.3 Definitions ................................................................................................................ 5 4. DUTIES ...................................................................................................................... 6 5. TRAINING .................................................................................................................. 8 6. MEDICAL DEVICES MANAGEMENT AND PROCEDURES....................................... 9 6.1 Procurement and Purchasing ................................................................................... 9 6.2 Acceptance of Equipment....................................................................................... 10 6.3 Procedure for the receipt of a new medical device .................................................. 10 6.4 Pre-Purchase Questionnaire (PPQ)........................................................................ 10 6.5 Assessment Testing ............................................................................................... 11 6.6 Planned Preventative Maintenance (PPM) and Electrical Testing ........................... 11 6.7 Repairs and Process .............................................................................................. 11 6.8 Decontamination and Destruction........................................................................... 11 6.9 Single Use Devices ................................................................................................ 12 6.10 Cleaning and Medical Devices Audit .................................................................... 12 6.11 Medical Devices Asset Register ........................................................................... 12 6.12 Competence......................................................................................................... 13 6.13 Incident reporting ................................................................................................. 13 6.14 Medical Device Alerts ........................................................................................... 13 7. REVIEW AND MONITORING ARRANGEMENTS .................................................... 13 8. PROCESS FOR MONITORING AND COMPLIANCE ............................................... 14 9. DISSEMINATION ..................................................................................................... 15 Appendix 1 Medical Devices (Standardised Items and Asset).......................................... 17 Appendix 2 Medical Devices Pre-Procurement Questionnaire… ....................................... 20 Appendix 3 Procurement of Medical Devices .....................................................................24 Appendix 4 Process for the Repair of Medical Devices ...................................................... 25 Appendix 5 Decontamination Label… ...............................................................................26 Appendix 6 Medical Device Competencies… .................................................................... 27 Appendix 7 Medical Device Competency Training History ................................................. 29 Page 3 of 30
1. INTRODUCTION 1.1 The appropriate management and control of medical devices within Camden& Islington NHS Foundation Trust (C&I) is acknowledged at the highest level as being a fundamental component in ensuring the safety, health and wellbeing of both patients and staff. 1.2 The use of medical devices is an essential part of being able to provide safe care. The Care Quality Commission (CQC) and National Health Service Resolutions (NHSR) require Trusts to reduce risks associated with medical devices and equipment in order to protect patients and staff from any harm. Training is integral to reducing risk and the competencies required for devices used within C&I are attached to the policy as appendices. 1.3 This policy applies to all wards, teams and departments that use or loan medical equipment and devices on or off the Camden & Islington Trust premises. This includes devices given to service users as part of their care in the home. 1.4 Camden and Islington NHS Foundation Trust requires that all ward and team managers for inpatient and community services take responsibility for the medical devices used in, and loaned from, their area and for the relevant training for competency. 1.5 Correct management of medical devices and assignment of responsibilities plays an essential part in fulfilling our obligations under the Health and Safety at Work Act (1974), the Provision and Use of Work Equipment Regulations (1998) and the relevant NHS Care Standards. 1.6 This policy sets out the systems for managing the use of medical devices in directly managed Trust services within the operational Directorates. Management of medical devices encompasses the whole life cycle of the device, from pre-procurement issues, maintenance and safe disposal. The standards set out in this policy should be incorporated into all subcontracts for the provision of services by other organisations. 1.7 Although not directly applicable to independent contractors and their staff, the standards set out in this policy should be regarded as good practice for these services. Services provided for users of the Trust by other NHS Trusts should follow their own Trust’s policy relating to medical devices. Integrated services providing social services equipment should follow social services policies in managing this equipment. 1.8 The principles, policy and procedures relating to the management of medical devices is over seen by the Physical Health & Nutrition Group; with a report to the Clinical Quality and Risk Committee on a six-monthly basis. 2. POLICY STATEMENT 2.1 The Trust has an obligation to protect service users, staff and visitors who enter their premises and is committed to ensure that the regulations/guidance informing this policy are fully implemented. Page 4 of 30
2.2 The Trust also expects staff members to uphold the Trust Values while carrying out their responsibilities to ensure compliance with the policy. 2.3 The Trust is committed to maintaining a high standard of quality and patient safety in delivering its services and is steadfast in implementing the guidance set out by the Medicines and Healthcare Products Regulatory Agency (MHRA) through the policy’s aims and objectives. 3. SCOPE 3.1 This policy applies to Trust staff and any staff providing services under contract in both hospital and community services who are involved in any aspect of medical devices use and management. It applies to medical devices which are used in In-Patient services, in the community and in patients’ own homes. 3.2 Objectives • To ensure that all the Trust’s medical devices are managed in a way that maximises safety, performance, efficiency, value, correct use and minimises risk. • To recognise the possible risks to service users, staff and the Trust, of the failure to meet suitable standards of safety and performance in the application and use of medical devices. • To ensure all staff are competent in the use of medical devices that they are reasonably expected to use in their clinical area and operated in accordance with the manufacturer’s instruction by users and professionals who have obtained and maintained the correct level of knowledge and competency necessary. The Trust will support the staff to fulfil the aims of this policy by providing the necessary resources, training and IT systems. • To ensure correct processes are followed for decommissioning and disposed at the end of the devices useful life and decontaminated in accordance with the Infection Control Guidance – Cleaning and Decontamination. 3.3 Definitions • Medical devices can be defined as all products except medicines. They are used in healthcare for screening, diagnosis, prevention and monitoring of treatment. This includes the alleviation, or compensation for an injury or handicap, the investigation, replacement or modification of the anatomy or of a physiological process and the control of conception. Under the amended European Commission Directive 2007 the term Medical Device now includes software products, and not only software required for the normal functioning of a device. For examples of medical devices please see Appendix 1 • National Health Service Resolutions (NHSR) Has a statutory duty to manage and raise the standards of risk management throughout the NHS Page 5 of 30
• Medicines and Healthcare Products Regulatory Agency (MHRA) is the agency charged with protecting and promoting public health and patient’s safety in relation to medical devices and the use of medicines • Reusable equipment is equipment designed to be used more than once, appropriately decontaminated between patient usage. • Single Patient Use - All items marked by the manufacturer as single patient use must only be used by a single named patient. All the manufacturers‟ usage guidelines must be adhered to. • Decontamination is a combination of processes, which removes or destroys contamination and thereby prevents microorganisms or other contaminants reaching a susceptible site in enough quantities to initiate infection or any other harmful response. This is achieved by cleaning, disinfection and/ or sterilisation. • MDA - Medical Device Alerts. • Competence is a specific range of skills, knowledge or ability at a enough level to be able to perform effectively in an appropriate setting. • Avensys is the contracted company that provide C&I with medical physics services, this includes, but is not exclusive to: o Repairs o Assessment Testing o Maintenance 4. DUTIES 4.1 The Chief Executive has ultimate responsibility for ensuring that mechanisms are in place for the overall implementation, monitoring and revision of policy. 4.2 The Head of Governance and Quality Assurance, via the Clinical and Corporate Policy Manager, is responsible for ensuring: • In conjunction with the Policy Lead identifies resource implications to facilitate implementation and compliance • Training and monitoring systems are in place • Regular review of the policy takes place 4.3 Divisional Directors are responsible for implementation of the policy within their own spheres of management and must ensure that: • All new and existing staff have access to and are informed of the policy • Ensure that local written procedures support and comply with the policy • Ensure the policy is reviewed regularly • Staff training needs are identified and met to enable implementation of the policy 4.4 The Director of Nursing has Board level responsibility for the use of medical devices. The Director is responsible for ensuring that the Trust has safe systems for managing Page 6 of 30
medical devices and that the Board can fulfil its governance role in relation to their use. 4.5 The Operational Directors through their service managers ensure that those services directly managed by the Trust adhere to the standards set out in Section 6 of this policy. Additionally, they ensure that these standards are incorporated in subcontracts for the provision of services by other organisations. 4.6 Occupational Therapists maintain an asset list for OT equipment available for use in the in-patient setting. Maintenance and decontamination of equipment is aligned to this policy and the infection control policy. Initial training is required by OTs to assess and prescribe specific equipment e.g. bath boards, raised toilet seats etc. This is achieved by attending a one day commissioned Occupational Therapy Aids and Equipment Course. Refresher training is undertaken as minimum every three years. Refer to OT Equipment Guidelines 4.7 Ward/Team Managers are aware of their responsibilities for procedures set out in Section 6. These may be delegated under a locally agreed and signed policy. Overall responsibility, however, remains with the manager of the ward or clinical department. 4.8 The Procurement Department is responsible for ordering stock and non-stock medical devices as requested by the ward/team managers. The department will where necessary send out pre-purchase questionnaires to manufacturers, seek approval from medical physics, arrange delivery and where appropriate acceptance checking by Medical Physics. 4.9 Consultant Nurse Physical Health lead on Medical Devices and Resuscitation is the nominated Trust Medical Devices Safety Officer and is responsible for disseminating alerts, advice and recommendations of the Medical and Healthcare Products Regulatory Agency (MHRA). In addition, all medical device failures must be reported by Trust staff on Datix as an incident. The Medical Devices and Resuscitation Lead is part of the Clinical Governance Team managed within the Nursing Directorate and has the responsibility for the development, maintenance, review and ratification of this document lies with the Consultant Nurse Physical Health. 4.10 Estates and Facilities are responsible for undertaking annual Portable Appliance Testing (PAT) with the exception of medical and laboratory electrical equipment. 4.11 The Clinical Engineering and Medical Physics Departments (is contracted by C&I to Avensys) are responsible for the management, maintenance (including repairs and destruction), procurement advice, regulatory compliance and standardisation in accordance with the relevant company, national and international guidance. 4.12 The Physical Health and Nutrition Group are responsible for the following areas and report any concerns to the Health, Safety and Fire Committee. • Improve communication about medical devices within the organisation • Ensure involvement of clinicians, technical staff and users in relation to any proposed changes, including large scale purchasing relating to devices, where appropriate • Define persons responsible for device management tasks, training and safe device operation • Define and review the device management policy Page 7 of 30
• Review incidents including governance issues relating to medical device management 4.13 All Trust staff: • Are familiar with the content of the relevant policy and follow its requirements • Work within, and do not exceed, their own sphere of competence • Fully implement this policy and bring to the immediate attention of Managers any issues affecting the effective implementation of this policy. • Deliver personalised care using medical devices in a way that has regard to the dignity, comfort and safety of patients and which promotes their independence and well-being. • Use best interest provisions where required. • Take account of the training needs of patients/carers regarding any equipment the patient/carer is given to use. • Report incidents and near misses involving medical devices via DATIX electronic incident reporting system. • Address any concerns in a timely manner where they identify problems around the safety or suitability of equipment in a patients’ own home. • Use medical devices safely and in the prescribed manner including ensuring that any safety checks required by manufacturers‟ instructions or procedures/guidance are carried out prior to use of medical devices including safe decontamination. • Individual staff members must ensure they have received sufficient training i.e. verbal and/or written instructions and hence are competent to use a medical device before attempting to operate it. If there is any doubt, the member of staff should consult their Manager and the manufacturers‟ instructions. • All prescribing decisions involving medical devices will be made by staff with appropriate professional qualifications and suitable experience. • Preserve the Trust’s assets and keep unnecessary expenditure to a minimum. • Every member of staff must have ownership and responsibility for minimising the impact of risk. 4.14 Independent contractors: All independent contractors are wholly responsible for the management of risks within their practice. To support Independent Contractors in satisfying this duty the Trust recommends full compliance with this policy. The provision of directly managed Trust services within an Independent Contractor’s practice may be dependent on full compliance with all the Trust’s Medical Devices Policy, governance policies and procedures. Failure to provide evidence of compliance may result in the withdrawal of direct Trust services. 4.15 The Clinical Governance and Risk Committee 4.16.1 The Clinical Governance and Risk Committee will be notified when this policy has been approved by the Physical Health and Nutrition Group and be made aware of any amendments. 5. TRAINING Training of medical devices should be completed locally at team level in the form of a competence assessment. All team managers are required to keep a record of staff competencies. See “Medical Device Competency Training History” (Appendix 7) as evidence of the competencies being completed. Page 8 of 30
5.1 Training is an essential element in ensuring the medical device is used, maintained and managed correctly. The Trust has a responsibility to provide, by whatever means most appropriate, any necessary training relating to the management of medical devices. 5.2 The Trust will ensure that staff have access to appropriate levels of training. 5.3 Managers are responsible to maintain, promote and develop skills that ensure the safe use of medical devices. It is important that staff work within their ‘Scope of Practice’. Staff should only use, maintain or manage equipment that they can demonstrate competency in through specific training or through professional knowledge and skills. 5.4 Staff are responsible for ensuring they access training appropriate to their role in providing safe and quality care. 5.5 Training on all medical devices must include appreciation of corresponding readings, values and device indicators to inform safe and quality care and interventions. 5.6 Managers must ensure the provision of supervision for all staff at appropriate levels for assessment of practical skills using medical devices. 5.7 Where staff are not employed by the Trust but use, maintain or manage the equipment, some confirmation of competency should be sought by Service Level Agreement (SLA). 5.8 Competency assessments will be kept locally to form part of supervision and the appraisal induction / process and will include: • Medical Device • Date training was received • Training delivered by 5.9 Levels of training are identified as part of the competencies. 6. MEDICAL DEVICES MANAGEMENT AND PROCEEDURES 6.1 Procurement and Purchasing 6.1.1 The Trust supports the identification and standardisation of medical devices wherever practicable but is fully committed to ensuring the needs of the individual/clinical areas are considered. 6.1.2 All medical devices that have been through the Pre-Purchase Questionnaire (PPQ) (Appendix 2) process and approved by the Medical Devices Lead will be added to the standardised medical devices list. This is a fluid list of devices that will change ona regular basis; this is to accommodate for devices going out of production or unavailability from suppliers, for the most up to date list of standardised medical devices contact medical.devices@candi.nhs.uk. Page 9 of 30
6.1.3 All medical devices must be purchased via the Agresso Catalogue or via the CANDI Procurement system at Candi.Procurement@nelft.nhs.uk . This allows the procurement department to identify any medical devices that have been purchased requiring assessment testing, and then direct them to the contracted medical physical department (Avensys). For the pre-procurement of non standard Medical Devices please see Appendix 2 For the procurement of standard Medical Devices please see Appendix 3 6.2 Acceptance of Equipment 6.2.1 The process for accepting medical devices into a clinical environment should only be carried out by designated Trust staff or people identified and approved by Matrons /Team Managers. Details of how to complete the process is listed in Section 6.3. 6.2.2 Equipment MUST not be used until the acceptance process is completed satisfactorily. Where possible, appropriate documentation will be made available to Matrons/Managers via the Medical Devices email Medical.Devices@Candi.nhs.uk 6.2.3 Avensys Medical Physics will complete all acceptance checks and records will be kept by the medical devices’ administrator. All new items will be added to the Avensys database. You can request a list of your equipment via Medical.Devices@Candi.nhs.uk 6.3 Procedure for the Receipt of a new Medical Device 6.3.1 Managers/delegated member of staff will adhere to the following procedure when taking receipt of new medical devices: - i) Check that the correct product, complete with operating manuals and maintenance instructions has been supplied. ii) Complete and retain the delivery checklist. iii) Ensure that product items have been delivered in good condition and in working order. iv) Record the details of the device (product no., serial no., etc.). v) Comply with safety legislation vi) A written decontamination procedure is made available and stored with the records for each piece of equipment. vii) Determine the correct training requirements for the use and maintenance of each piece of equipment and retain evidence of all training together with the Medical Devices lead. 6.4 Pre-Purchase Questionnaire (PPQ) 6.4.1 All medical devices not previously used or on the pre-approved items list in the Trust must be presented to the Medical Devices lead prior to purchase, this will be reviewed before being purchased. Page 10 of 30
6.4.2 All devices that have been approved will be added the standardised equipment list. 6.5 Assessment Testing 6.5.1 A medical device prior to its first use in a clinical area is required to be tested by the Medical Physics Department. This does not include all devices and in most cases refers to electrical medical devices (e.g. Pulse Oximeter), or medical devices that require a moving mechanism to function (e.g. wheelchairs). 6.5.2 The Procurement Department will ensure that all devices that require assessment testing will be sent to the medical physics department (Avensys) directly from the supplier. Once testing has been completed the device/s will be forwarded to a nominated member of staff. 6.5.3 The standardised equipment list (Appendix 1) Identifies devices requiring assessment testing, if a device arrives in your service and does not display the assessment tested sticker from Avensys, you must contact the Medical Devices lead for advice via Medical.Devices@Candi.nhs.uk 6.6 Planned Preventative Maintenance (PPM) and Electrical Testing 6.6.1 Medical devices must be tested on an annual basis in order to assure functionality and calibration for safety. 6.6.2 A member of your team identified by the manager/matron will receive notification via Medical.Devices@Candi.nhs.uk of equipment which is due for service, no less than one week before it is due. It is the responsibility of the team manager or delegated member of staff to ensure that all equipment and associated parts for servicing is made available for the attending engineer. Equipment not presented in full will NOT be tested this may impede patient care and/or incur unnecessary additional costs. 6.6.3 A concise report will be presented to the area and to the Physical Health and Nutrition Group on a quarterly basis. 6.7 Repairs and Process 6.7.1 If a medical device is not functioning correctly you should contact the Medical Devices lead immediately via Medical.Devices@Candi.nhs.uk. Advise will be offered to the service as to whether the device will be repaired or if it is more economically viable to replace the device. 6.7.2 If a device is going to be repaired the medical physics department will send an engineer as soon as possible to repair the device. Depending on the urgency,this will be done either within 24 – 48 hours or 3 - 7 days. 6.7.3 The first visit by the engineer is to diagnose and potentially repair the device. If replacement parts are required, the engineer will make a second visit once they have obtained the parts and complete the repair. To request an engineer visit please see Appendix 4 6.8 Decontamination and Destruction Page 11 of 30
6.8.1 If a device is considered beyond economic repair, then it must be labelled as cleaned and ready for destruction. Inform the Medical Devices Lead via Medical.Devices@Candi.nhs.uk that disposal is required. i) Medical devices no longer required will be disposed of in a safe manner, in compliance with required legislation. ii) Disposal of redundant medical devices will be by, transfer of ownership, decommissioning or disposal in line with the Trust policy for waste disposal. iii) In cases of transfer of ownership - decontamination certificates, maintenance records and operating instructions, will be transferred with the device at the time of transfer. iv) When devices are decommissioned - decontamination certificates, maintenance records and operating instructions will be retained within departments. v) Advice and guidance to be followed as per Trusts Waste Management Policy. 6.9 Single Use Devices 6.9.1 All single use devices must only be used once regardless if it is the same patient; they must be disposed of in line with the Infection Control Policy. 6.9.2 Some medical devices have single use components (e.g. Glucometers) it is important to know what components are for single use and what part of the medical device is for repeated use. 6.10 Cleaning and Medical Devices Audit 6.10.1 All medical devices must be cleaned in line with the infection control policy, this is predominately after every use, it should also be additionally cleaned once a week and checked that it is in good working order. 6.10.2 The weekly cleaning and checking of medical devices should be documented using the Meridian Medical Devices Audit. 6.11 Medical Devices Asset Register / Database 6.11.1 All medical devices that require PPM will now be logged on the Trusts Asset Register. This is a third party database that is held by the medical physics department and you can request a report via Medical.Devices@Candi.nhs.uk 6.11.2 All service managers will have access to the system where they can view the assets that are currently registered under their service. Please request access via Medical.Devices@Candi.nhs.uk 6.11.3 The asset register will be updated on a monthly basis by the medical physics department for the following reasons: Purchase of devices that have been assessment tested Repairs of devices Decommissioning and destruction of devices Page 12 of 30
6.11.4 Service managers are responsible for ensuring that their asset register is correct and contacts the medical physics department if the status of the devices has changed (devices added / removed). 6.12 Competence 6.12.1 All staff are expected to be competent in the medical devices they use for practice in clinical areas, this will vary based on roles and service areas. 6.12.2 Service managers/matrons are required to provide assurance staff are safe to use medical devices appropriate for care in clinical areas. This can be achieved by using the medical devices competency tool. 6.13 Incident reporting 6.13.1 Any failure or adverse incidents of medical devices should be reported via the Datix reporting system in line with the Trusts ‘Management of Serious Incidents Policy’ found here 6.13.2 The Trusts Medical Devices lead will investigate all Datix related to medical device incidents and if necessary report them to the MHRA using the yellow care system on the following web address: https://yellowcard.mhra.gov.uk/ 6.14 Medical Device Alerts 6.14.1 The process by which the Trust deals with Medical Device Alerts is outlined in the ‘Central Alert System (CAS) Policy’ found here 7. REVIEW AND MONITORING ARRANGEMENTS 7.1 The policy will be reviewed every 2 years in line with the Trusts Policy review guidelines to ensure that it is contemporaneous to modern mental health practice and research. All policies are subject to earlier review if significant changes in legislation or national best practice indicate. Page 13 of 30
8. PROCESS FOR MONITORING AND COMPLIANANCE Elements to be Lead Reporting Frequency How Trust will monitor Reporting and Implementation of monitored compliance Monitoring Lessons Learnt These elements are to e.g. Audit, checklist, Which committee or How will changes be be linked to the purpose dashboard group will be responsible implemented and / objectives of the for scutinising reports lessons learnt / shared? document and monitoring outcomes Reported to the Trust by the Medical Physics Divisional Directors Consultant Nurse All medical devices that Department Physical Health and informed of any Physical Health require annual PPM 6 Monthly (contracted service Nutrition Group changes/action (Medical Devices Avensys) plans and Lead) cascaded down. Divisional Directors Medical Devices Reported to the Trust informed of any Infection Control Infection Control Cleaning Audit 3 Monthly by the Infection changes/action plans Lead Group Control lead and cascaded down. Divisional Directors Monitored by Heads of Reported to Physical Medical Devices Matrons /Service informed of any 3 Monthly Nursing/Service Health & Nutrition Competencies Managers changes/action plans Managers Group and cascaded down Register of Medical Matrons/Service 3 Monthly Divisional Directors Monitored by Heads of Reported to Physical Devices assets Managers informed of any Nursing/Service Health & Nutrition changes/action plans Managers Group and cascaded down Page 14 of 30
9. DISSEMINATION 9.1 The issue of this policy will be communicated to all staff via the Communications Digest. Local managers are responsible for implementing this policy within their own teams. 9.2 This policy will be available to all staff via the Intranet. 9.3 The previous version will be removed from the Intranet and Trust website and archived. Microsoft Word and pdf. copies of the current and the previous version of this policy are available via the Governance Team. Any printed copies of the previous version should be destroyed and if a hard copy is required, it should be replaced with this version. 10. REFERENCES Care Quality Commission (2015) Guidance for Providers on Meeting the Regulations. London http://www.cqc.org.uk/content/regulations-service-providers-and-managers Department of Health (2009) Competencies for Recognising and Responding to Acutely ill Patients in hospital London Houses of Parliament (2002) Medical Device Regulations, No. 618 London http://www.legislation.gov.uk/uksi/2002/618 Houses of Parliament (2008) Health and Social Care Act (Regulated Activities) Regulations 2014 (Part 3), No: 2936. London. The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Medical Device and Equipment Management for Hospital and Community-based Organisations www.mhra.gov.uk/ MDA DB2000 (02) - Medical Device Agency Device Bulletin2000 (02) - medical device and equipment: repair and maintenance provision. www.mhra.gov.uk/ Medical Devices Agency (2002) Devices in Practice, DOH London www.mhra.gov.uk/ MDA DB2000 (04) - Medical Device Agency Device Bulletin2000 (04)-single-use Medical Devices: implications and consequences of reuse. www.mhra.gov.uk/ MDA DB2000 (04) - Supplement 2. Guidance on the sale, transfer of, ownership and disposal of used medical devices. www.mhra.gov.uk/ MDA DB 9801- Medical Device Agency Device Bulletin 9801-Medical Device and equipment management for hospital and community-based organisations www.mhra.gov.uk/ Medical Devices Agency (2002) Devices in Practice, DOH London www.mhra.gov.uk/ Medicines and Healthcare Regulatory Agency Annual Report 2004. www.mhra.gov.uk/ Medicines and Healthcare Products Regulatory Agency (2015) Managing Medical Devices: Guidance for healthcare and social services organisations. London. https://www.gov.uk/government/publications/managing-medical-devices Page 15 of 30
National Institute of Clinical Excellence (2007) Acutely ill patients in hospital. Recognition of and response to acute illness in adult hospitals London http://www.nice.org.uk/guidance/CG50 Nursing and Midwifery Council (2015) The Code: Professional standards of practice and behaviour for nurses and midwives. London. http://www.nmc.org.uk/standards/code Resuscitation Council (UK) (2014) Quality standards for cardiopulmonary resuscitation practice and training London Available at: https://www.resus.org.uk/quality- standards/mental-health-inpatient-care-quality-standards/ Royal Marsden Manual On-line 9th edition http://www.rmmonline.co.uk/ Medicines and Healthcare products Regulatory Agency 2005 (MHRA DB2005 (01) Reporting Adverse Incidents and Disseminating Medical devices Alerts Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) 11. ASSOCIATED POLICIES Physical HealthCare & Wellbeing Management of Serious Incidents Infection Control / Decontamination & Waste Page 16 of 30
Appendix 1 Medical Devices Standardised Items and Assets Device Type Supplier Product Product Requires How To Order Code Description Testing Tympanic Procurement to FWH157 Tympanic Ear Email Thermometer source Thermometer Pro 6000 Yes Procurement With Small Cradle Tympanic Device NHS Supply Chain FWH040 Single Use Probe Order throughNHS Disposable Covers For Tympanic No Supply Chain via Covers Device Models Pro ‘Agresso’ 4000 & 6000 Infrared Procurement to FWH122 Non-Contact Infrared Email Thermometer source Temporal Artery Yes Procurement Thermometer Thermfinder FS-700 Room/Fridge Denward TMM111C Dual Display Order Through Thermometer Calibrated No Denward Through Thermometer Agresso Digital Portable Williams Medical M-420 Marsden 220kgC3 Yes Email Scales Portable Scale Procurement Digital Portable Marsden CC-420 Marsden CC-420 Carry Email Scales Carry Case Case For Personal No Procurement Scales Test Strips NHS Supply Chain HHH1851 10 Parameter Urinalysis Order throughNHS Regent Test Strips 5 No Supply Chain via Tubs Of 100 ‘Agresso’ Blood Pressure Williams Medical W57228 Welch Allyn DuraShock Email Sphygmomano meter DS54 Thumbscrew No Procurement Aneroid Sphygmomanometer Blood Pressure Cuff - Williams Medical W6519 Welch Allyn Email Sphygmomano Flexiport System No Procurement meter Small 20-26cm Blood Pressure Cuff - Williams Medical W6524 Welch Allyn Email Sphygmomano Flexiport System No Procurement meter Large 32-42cm Blood Pressure K-Med KSP097 Omron M6 AC Auto Email Monitor Upper Arm BP Monitor Yes Procurement With Easy Cuff (22- 42cm) Blood PressureCuff K-Med KSP005 Omron Small Cuff – No Email (17-22 cm) Procurement Blood Pressure Cuff K-Med KSP004.2 Omron Easy Cuff M-L No Email Size for all BPMS (22- Procurement 42cm) Blood Pressure Omron 907 Professional Yes Email Monitor Medisave BP Monitor With 3 Cuff Procurement Sizes Blood Glucose Meter Williams Medical W710 Accu-Chek Performa Yes Email Glucometer Procurement Page 17 of 30
Blood Glucose Meter Williams Medical D256 Accu-Check Safe-T-Pro Email Lancets Plus Lancets – Pack of No Procurement 2000 Blood Glucose Williams Medical D215 Accu-Check Email Meter Control Performa Control Solution No Procurement Solution Blood Glucose Meter Williams Medical D213 Accu-Chek Inform II& Email Test Strips Performa Strips x50 No Procurement Tape Measure NHS Supply VWR007 Tape Measure Paper No Order through NHS Chain 150cm Long Metric And Supply Chain via Imperial Latex Free ‘Agresso’ Disposable Height Measure Williams Medical W7732 Seca 213 Height Measure No Email Procurement Pulse Oximeter Williams Medical W4372 Choice Med Finger Pulse Email Oximeter With Carry Yes Procurement Case Stethoscope Williams Medical W3293B 3M Littmann Lightweight II Email K S.E. Stethoscope No Procurement Peak FlowMeter Williams Medical W10015 Micro Peak Peak Flow Email Meter Yes Procurement Peak Flow Mouth Williams Medical W33591 Carefusion Adult Email Procurement Pieces Disposable Mouthpieces No x 500 Portable ECG Health Care HCE203 Welch Allyn Cardio Email Machine Equipment PerfectPC Based ECG Yes Procurement System ECG Machine Williams Medical W56793 Welch Allyn CP 150 ECG Yes Email Machine with Procurement Interpretation ECG MachineTrolley Williams Medical W56800 Trolley For CP 150 ECG No Email Machine Procurement ECG Trolley Arm Williams Medical W56801 Cable Arm And Tray No Email and Tray For CP150 Trolley Procurement ECG Paper Williams Medical ECG679 Welch Allyn ECG No Email 1 Paper Pack 5 x 200 Procurement Sheets ECG Electrodes Tabs NHS Supply FDK129 ECG Electrodes No Order through Chain Accessories Universal NHS Supply Snap Clip Adaptors For Chain via Tab Electrodes 3-4mm ‘Agresso’ ECG Electrodes NHS Supply Chain FDK536 ECG Electrodes No Order through Accessories Micropore NHS Supply ECG cablesecuring system for fixation of Chain via electrode lead wires on ‘Agresso’ patients Medical Fridge 15Litre Glen Dimplex PSR151 15 Litre Under Counter Yes Email Procurement UK Lec Medical Fridge Medical Fridge45 Glen Dimplex PE190C 45 Litre Under Yes Email Litre Counter LEC Procurement Medical Fridge Medical Fridge82 Glen Dimplex PE207C 82 Litre Under Counter Yes Email Procurement Litre LEC Medical Fridge Hypodermic NHS Supply FWD048 Safety Hypodermic No Order through Needle3ml Chain Needle& Syringe 21G NHS Supply Green 38mm (1.5 inch) Chain via Agresso Page 18 of 30
With 3ml Concentric Syringe Sterile Hypodermic NHS Supply Chain FWD047 Safety Hypodermic No Order Through Needle 3ml Needle & Syringe 23G NHS Supply Blue x 25.4mm(1 inch) Chain Through With 3ml Concentric Agresso Syringe Sterile Hypodermic NHS Supply Chain FWD049 Safety Hypodermic No Order Through Needle 5ml Needle & Syringe 21G NHS Supply Green x 38mm (1.5 Chain Through inch) With 5ml Agresso Concentric Syringe Sterile Hypodermic NHS Supply Chain FWD050 Safety Hypodermic No Order Through Needle 10ml Needle & Syringe 21G NHS Supply Green x 38mm (1.5 Chain Through inch) With 10ml Agresso Concentric Syringe Sterile Insulin Needle 1ml NHS Supply Chain FWD044 Safety Insulin Needle& No Order Through Syringe 29G Red x NHS Supply 12.7mm (0.5 inch) With Chain Through 1ml Concentric Syringe Agresso Sterile U100 Insulin Pen NHS Supply Chain FTR1834 Safety Insulin Pen Needle No Order Through Needle 29G x 8mm ForPre Filled NHS Supply Reusable Pen Injectors Chain Through Autoprotect Agresso Nebuliser Williams Medical W559 Medix AC2000 Yes Email Nebuliser Procurement Nebuliser Outlet Williams Medical W5012 Medix AC2000 No Email Filter Nebuliser Outlet Procurement Filter Nebuliser Inlet Filter Williams Medical W5013 Medix AC2000 No Email Nebuliser Inlet Filter Procurement Ophthalmoscope Williams Medical W57540 Keeler Standard Yes Email Ophthalmoscope Procurement Otoscope Williams Medical W57534 Keeler Standard Yes Email Otoscope Procurement COPD Screening 40200 Vitalograph COPD-6 Yes Email Device Medisave COPD Screening Procurement Device COPD Screening 20242 Vitalograph SafeTway No Email Device Mouth Pieces Medisave One- Way Valve Procurement Mouthpieces x 200 Alcohol HHH375 AL6000 Digital Yes – To be Order Through Breathalyser NHS Supply Chain Alcohol Breathalyser assessed on NHS Supply site Chain Through Agresso Alcohol HHH378 100 x AL6000/AL7000 No Order Through Breathalyser NHS Supply Chain Replacement NHS Supply Mouth Pieces Mouthpieces Chain Through Agresso Page 19 of 30
Appendix 2 Medical Devices PPQ 2018 The PAQ is endorsed by NHS Business Services Authority (NHSBSA), NHS Supply Chain (NHSSC), Health Care Supply Association (HCSA), Association of British Healthcare Industries (ABHI), and Association of Healthcare Technology Providers for Imaging, Radiotherapy & Care (AXREM). PRE-PURCHASE QUESTIONNAIRE (PPQ Form) The purpose of this Form is to provide information about a Medical Device(s) which we shall then use to inform pre- purchase planning and approval of proposals to procure such Medical Device(s) – whether by purchase, exchange, rental, lease, loan, donation or other agreement. (Note: The term ‘Device’ as used here includes equipment, systems and accessories. In the case of systems the requirements below apply both to the individual constituent Devices and to the configured system as a whole. Accessories within the scope of this Form need to be identified under 1(d).) Please ensure that all relevant sections have been completed and that all supplementary information requested has been provided, (shaded boxes indicate that supplementary information is required); questions for which the only available response is ‘YES’ indicate that this response is a requirement, if the question applies. PART I - PRODUCT INFORMATION to be completed by the device Manufacturer or Authorised Representative PRODUCT DETAILS: UDI Device Identifier: (GS1-GTIN) Device Description: (GMDN Code / Group if available) Make: Type: Model: Manufacturer: Supplier: Authorised Representative: 1 a) When was this Model first placed upon the market ? b) Is this Model still in production ? NO YES if NO, when did production cease ? c) Does this Form cover a range of Model variants ? NO YES if YES, list of Models attached to this Form ? YES d) Does this Form cover Accessories ? NO YES if YES, list of Accessories attached to this Form ? YES e) Has a Device brochure and specification been attached to this Form ? YES REGULATORY COMPLIANCE: 2 a) Is the Device CE-marked, for its intended use, to all currently applicable EC Directives ? NO YES b) - if YES, have the EC Declaration/s of Conformity been attached to this Form ? YES c) Which EC Directive/s apply ? Medical Devices Directive Classification? (1, 1-m, 1-s / IIa / IIb / III) Active Implantable Devices Directive In-Vitro Diagnostics Medical Device Directive Category? (general / self-test / List-A / List-B) Other/s - which Directive/s? c) Has this included Notified Body conformity assessment ? NO YES - Notified Body identification number & name: d) Is the manufacturer currently certified to any management / quality sys tem Standards ? NO YES - which Standard/s ? (eg: EN-ISO-9001, 13485, 14001, etc.) - Certification Body: 3 If not CE-marked, (or if ‘off-label’ use is proposed for a CE-marked Device), then - a) Is this a Medical Device for ‘Clinical Investigation’ ? NO YES - if YES, quote the MHRA ‘no objection’ reference - if YES, has a copy of the MHRA’s notice of ‘no objection’ been attached to this Form ? YES b) Is this an In-Vitro Diagnostic Medical Device for ‘Performance Evaluation’ ? NO YES - if YES, has a copy of notification to MHRA been attached ? YES c) Is this a ‘custom-made’ Medical Device ? NO YES - if YES, name the prescribing Medical Practitioner: d) - if NO to 2(a), and to 3(a) (b) and (c), then provide justification of the Device’s status (e.g.: MHRA-approved humanitarian grounds)- Page 20 of 30
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PRODUCT COMMITMENT: 4 a) To what date is manufacturer support for this Model guaranteed ? - does this include availability of parts and supply of consumables / accessories ? YES - does this include product support, as detailed below, (training, maintenance, repair, etc.) ? YES b) What is the Device warranty period? Have warranty details been attached to this Form ? YES c) What is the recommended working lifetime for this Device? (‘not applicable’ for disposable Devices) d) Have details for end-of-life waste management of the Device been attached to this Form ? YES e) Does the manufacturer / supplier have a robust system for notification of Device alerts / upgrades to a named hospital representative ? YES PRODUCT SUPPORT: 5 a) Can an additional User Manual be provided (electronic format) ? YES b) Can a Technical Manual be provided (electronic format) ? NO YES c) Is identical loan equipment normally available in the event of equipment failure ? NO YES (Any conditions or costs associated with 5(b) or 5(c) should be included in the response to 7(b)) Commissioning & Deployment 6 a) Has a protocol for post-delivery inspection and acceptance testing of Device function and safety been attached to this Form ? YES b) Does the Device have particular installation requirements and / or require ancillary services or other prerequisite arrangements ? NO YES - if YES, then have details of all installation requirements been attached to this Form ? YES Technical Support 7 a) Is this a disposable non-serviceable device ? (- if YES, proceed to Section 8) YES b) Does the manufacturer or an authorised servicing agent provide a maintenance / repair and technical support service ? NO YES - if YES, then have details of all service contract options been detailed, fully costed and attached to this Form ? YES - where is the servicing facility located ? - are all servicing staff verifiably trained and competency assessed for the servicing tasks that they perform ? YES - are qualification / competency records of servicing staff available upon request ? YES c) Is the servicing organisation currently certified to any management system Standards ? NO YES - which Standard/s ? (eg: EN-ISO-9001, 13485, 17025, etc.) - Certification Body: d) Do the contract alternatives offered in 7(b) include an option for in-house equipment servicing by hospital staff ? NO YES - if YES, have details of the availability of spare / replacement parts to support equipment servicing been attached to this Form ? YES - if YES, have details of information / test equipment / tooling / software required for equipment servicing been attached to this Form ? YES Decontamination 8 a) What level of Device decontamination is required ? - (for multi-component systems identify all applicable levels) none cleaning disinfection sterilisation - if answer is not ‘none’, have validated decontamination instructions been attached to this Form? YES - for sterilisable Devices, do these instructions meet the requirements of EN-ISO-17664 ? YES b) Does the device require processing / reprocessing before / between uses ? NO YES - if YES, have all decontamination process requirements for special equipment, tools and materials been detailed in attached information ? YES - if YES, have any special post-processing Device storage requirements been detailed in the attached information ? YES - is there a limit to the number of Device reprocessing cycles ? NO YES if YES, what is the limit ? - are Devices uniquely identifiable ? NO YES state if ‘Single-Use’ - is this an implantable Device ? NO YES Data Security 9 a) Does the Device store or transmit patient information that will require information governance measures ? NO YES - if YES, then have details of information capture / encryption / storage / transmission / deletion been attached to this Form ? YES b) Does the Device interface, by wired or wireless connection, with Information technology (IT) equipment or network systems ? NO YES - if YES, then have details of Device IT software / hardware compatibility requirements been attached to this Form ? YES - if YES, then have details of provisions made for Device IT cybersecurity been attached to this Form ? YES Particular Requirements 10 a) Does the Device present particular hazards that require special safety management measures ? NO YES (eg: ionising / non-ionising radiation; contamination / infection; hazardous materials; hazardous mechanical / electrical energy; etc.) - identified hazards: - if YES, then have details of the nature of identified hazards been attached to this Form ? YES Page 2 of 4 Page 21 of 30
b) Does the Device require particular performance quality assurance measures ? (eg: calibration, qualification, PoCT controls, etc.) NO YES - QA measures: - if YES, then have details of quality assurance requirements been attached to this Form ? YES IMPLEMENTATION SUPPORT: 11 a) Is competency-based user training available from the manufacturer or an authorised provider ? NO YES - if YES, have details of user training offered (amount / content / assessment / duration / location / cost / etc.) been attached ? YES b) Is competency-based technical (equipment servicing) training available from the manufacturer or an authorised provider ? NO YES - if YES, have details of technical training offered (amount / content / assessment / duration / location / cost / etc.) been attached ? YES c) Is competency-based decontamination / reprocessing training available from the manufacturer or an authorised provider ? NO YES - if YES, have details of decontamination training offered (amount / content / assessment / duration / location / cost / etc.) been attached ? YES d) Are qualification / competency records of training providers available upon request ? YES e) If other additional support facilities are available, (eg: helpdesk, literature, website resources, etc.), have details of these been attached ? YES DECLARATION: Please ensure that all necessary supplementary information, (as indicated by shaded boxes in the Form above) accompanies this Form. 1.c) List of all Model variants covered by this Form ATTACHED NOT APPLICABLE 1.d) List of all Accessories covered by this Form ATTACHED NOT APPLICABLE 1.e) Device brochure / specification ATTACHED 2.b) EC Declaration/s of Conformity ATTACHED 3.a) MHRA’s notice of ‘no objection’ for Medical Device ‘Clinical Investigation’ ATTACHED NOT APPLICABLE 3.b) Notification to MHRA for In-Vitro Diagnostic Medical Device ‘Performance Evaluation’ ATTACHED NOT APPLICABLE 4.b) Warranty details ATTACHED 4.d) Details for end-of-life waste management of the Device ATTACHED 6.a) Protocol for post-delivery Device inspection / acceptance testing ATTACHED 6.b) Details of installation requirements ATTACHED NOT APPLICABLE 7.b) Service support contract options for maintenance / repair ATTACHED NOT APPLICABLE 7.d) Availability of spare / replacement parts ATTACHED NOT APPLICABLE Information / test equipment / tooling / software required for Device servicing ATTACHED NOT APPLICABLE 8.a) Validated decontamination instructions / protocols ATTACHED NOT APPLICABLE 8.b) Requirements for special reprocessing equipment, tools and materials ATTACHED NOT APPLICABLE Details of special post-processing Device storage requirements ATTACHED NOT APPLICABLE 9.a) Details of patient information capture / encryption / storage / transmission / deletion ATTACHED NOT APPLICABLE 9.b) Details of Device IT software / hardware compatibility requirements ATTACHED NOT APPLICABLE Details of provisions made for Device IT cybersecurity ATTACHED NOT APPLICABLE 10.a) Details of particular hazards that require special safety management ATTACHED NOT APPLICABLE 10.b) Details of particular performance quality assurance measures required ATTACHED NOT APPLICABLE 11.a) Details of user training offered ATTACHED 11.b) Details of technical training offered ATTACHED NOT APPLICABLE 11.c) Details of decontamination training offered ATTACHED NOT APPLICABLE 11.e) Details of any additional support facilities offered ATTACHED NOT APPLICABLE We agree that the NHS organisation will be entitled to rely upon the contents of this Form and its attachments, and that subsequent non-compliance with the statements contained herein will entitle the NHS organisation to seek redress. Name: Position: Company: Address: Website: Email: Telephone: Signature: Date: PAQ Form (Part-I) – Declaration Reference No.: Page 3 of 4 Page 22 of 30
PART II – TRANSACTION DETAILS for completion by the device Supplier (eg: Manufacturer, Authorised Representative or other) Previous sections in PART I provided general product information; this PART II addendum provides details specific to particul ar transaction/s for supply of the product:- PRODUCT INFORMATION: This statement is to be read in conjunction with product information provided in PAQ FORM (Part-I) Declaration Reference No.: Dated: TRANSACTIONAL: 14 a) On what basis will the product be supplied, (including Devices for clinical investigation / research) ? purchase ? exchange ? rental / lease ? loan ? donation ? b) For supply by loan or donation, other than Devices for clinical investigation / research - Is the Supplier on the Department of Health & Social Care (DHSC) Master Indemnity Agreement (MIA) Register ? NO YES (Note: unregistered Suppliers are advised to register for the MIA Overarching Agreement with the DHSC) - if YES, has a Department of Health & Social Care (DHSC) MIA Call-Off Agreement Form been attached ? YES DHSC MIA registration number: - if NO, has an Indemnity Insurance Certificate (for local indemnity agreement with the customer) been attached ? YES c) For supply by loan or donation of Devices for clinical investigation / research - Has confirmation of Health Research Authority (HRA) approval, including indemnity arrangements, been attached ? YES d) Is the particular item to be supplied a pre-used product ? NO YES - if YES, has usage and full service history been attached to this Form ? YES 15 a) Are there any outstanding Field Safety Corrective Actions / Field Safety Notices relating to this product? NO YES - if YES, are issued Notices / Alerts attached to this Form ? YES Name: Position: Company: Address: Email: Telephone: Signature: Date: Page 4 of 4 Page 23 of 30
Appendix 3 Procurement of Medical Devices Do you know where to order your item from? Yes No Complete the appropriate Please review our procurement procurement request or email process which can be found candi.procurement@candi.nhs. here uk if not listed https://intranet.candi.nhs.uk/sit es/default/files/2020- 08/The%20Procurement%20Pro cess%20and%20Specifications .pdf Please ensure you refer to 6.2 and 6.3 of this policy when Review product needed in Appendix 1 and order accepting and appropriately, if not listed email receipting new candi.procurement@candi.nhs. equipment or devices uk If you require further advice, contact the medical devices team via: Page 24 of 30 Email: medical.devices@candi.nhs.uk
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