Lancaster - Waste Management
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Lancaster
Recycling News Summer 2021
Keeping Kids Safe Rate Adjustment
Around Our Trucks Notification
Waste Management is committed to providing
City of Lancaster residents and businesses with
industry-leading waste and recycling services. In
order to maintain this commitment, it is
periodically necessary to adjust our collection
rates to offset changes in the cost of doing
business. Effective July 1, 2021, service rates
will increase by 3.5%. This rate adjustment will
be reflected on your next invoice. We appreciate
your business and thank you for the opportunity
to serve you. Should you have any questions
regarding the above information, or if we can be
• Share the Schedule: Make sure your kids of any assistance, please contact our Customer
know what days our trucks are in your Service Department at (661) 947-7197.
neighborhood; we want them to be extra careful
when playing outside.
• Keep a Safe Distance: Collection trucks stop
Holidays
and back up frequently. Please teach kids not to Waste Management observes the following holidays:
follow trucks closely on their bike, skateboard or
skates. Labor Day (Monday, September 6, 2021)
Thanksgiving Day (Thursday, November 25, 2021)
• Watch Safely: We love our little fans! Let kids Christmas Day (Saturday, December 25, 2021)
know it’s ok to watch our trucks from a safe New Year’s Day (Saturday, January 1, 2022)
distance and remind them not to play around or Memorial Day (Monday, May 30, 2022)
near trash carts/bins. Independence Day (Monday, July 4, 2022)
• Stay Clear: If you have a little helper at home, Residential collection service will be delayed one
please don’t let them try to help load garbage day following the above holidays. If a holiday falls on
onto the truck. Leave it to the local Waste a Saturday or Sunday, there will be no delays.
Management team to keep our communities
clean.
• Stay Visible: There are several areas where
the visibility is restricted for the driver. If you can’t
see him/her in the eyes, they most likely can’t see
children or pets.
Service Reminder Fall Leaf Collection
Please place all carts on the street, next to the curb Waste Management will pick up extra bags of green
by 6:00 a.m. on your scheduled collection day. Carts waste every year during leaf season, which typically
should be placed three feet apart and three feet falls between November and February. Visit
away from other carts and objects, with the lid home.wm.com/lancaster for more information.
opening facing the street. Filled carts must weigh
less than 250 pounds and be loosely packed to
ensure easy emptying.
Extra Bags
Residents may place up to 14 bags (max weight 35
lbs each) for collection for an additional fee. Bags will
only be collected on your regular service day. Please
contact customer service 24 hours in advance to
Trash schedule pick-ups.
Place trash in your BLUE cart.
Additional carts are available for a
monthly fee. Paperless Landfill Vouchers
Residents with accounts in good standing are
entitled to two FREE visits to the Lancaster Landfill
and Recycling Center (600 E. Avenue F) each year.
Vouchers are now paperless and are added
electronically to each account on July 1. The
Recycling
vouchers are valid for a period of twelve months. To
Place recycling in your GREEN
redeem, residents will need to provide identification
cart. A larger or extra cart is
matching the account holder information at the
available at no additional cost.
landfill scale house. Vouchers are good for the
disposal of up to one ton of waste. No commercial,
industrial or household hazard waste (HHW) will be
accepted.
Green Waste
Place green waste in your GRAY Bulky Item Collection
cart. A larger or extra cart is Residents receive up to four (4) free
available at no additional cost. bulky item pick-ups per year, with up
to four (4) items per pick-up. Additional
items may be picked up for a fee. Bulky
items cannot exceed 300 lbs each.
Please contact Waste Management
Green Waste Recycling Customer Service at least 24 hours in
advance of your regular service day to schedule the
As summer turns into fall,
Waste Management reminds pick-up.
residents to recycle their
grass clippings and tree Acceptable items include: sofas, chairs, washers,
trimmings by placing them dryers, toilets, etc.
in their GRAY green waste
cart. If your green waste regularly exceeds the Non-acceptable items include: tires, batteries,
capacity of your green waste cart, you can request paints, oils, construction debris, chemicals of any
an extra cart at no additional cost. kind, Freon, rocks, sand, gravel, dirt, logs, carpet,
hazardous or medical waste or items requiring more
than two persons to safely handle.
WASTE MANAGEMENT CUSTOMER SERVICE
(661) 947-7197 home.wm.com/lancaster Page 2
Sharps Home Delivery Propane Services
Residents can safely dispose of A variety of propane services
needles, lancets and other sharps are available to residents: on-
from their own homes. Call call or full service, free lease
customer service for your free for first year, new installations,
container and it will be delivered to leak testing, 24-hour
your door. Fill up the kit and mail it emergency service. A selection of different sizes are
back using the pre-paid postage available (250 gallon, 320 gallon, 500 gallon, 1000
label. Each resident is entitled to gallon). Call (661) 822-6871 for more information or
one free kit per year and two to schedule service.
additional kits for a $5 co-pay.
Paint, Oil, Battery & CFL Septic Services
Residents can call to have the sludge removed from
Recycling septic tanks and grease traps. Septic certifications
and emergency response services are also
Residents can safely recycle
available. Additional services include holding tanks
their paint, motor oil, household
and RV pumping. Call (661) 822-6871 for more
batteries and compact fluorescent
information or to schedule service.
lightbulbs for FREE by dropping
them off at the Antelope Valley
Environmental Collection Center
(AVECC) located at 1200 West
Portable Toilets
City Ranch Road in Palmdale on the first and third Clean, spacious, easy to schedule portable toilet
Saturday of every month (except holidays), from rentals are available to residents. From single stalls
9:00 a.m. to 3:00 p.m. No paint, oil, batteries or CFL to trailer-sizes, temporary portable restroom
bulbs from commercial or industrial sources will be services are available in sizes and configurations
accepted. for a wide variety of projects. Call (661) 822- 6871
for more information or to schedule service.
Electronic Waste Recycling
Residents can drop off e-waste at the AVECC (1200
W. City Ranch Rd., Palmdale) for free from 9:00
a.m. to 3:00 p.m. on the first & third Saturdays
(except holidays) of each month. Residents can
also drop off E-waste at the Lancaster Maintenance
Yard (615 W. Ave. H) at any time by utilizing the
drop-off bins on site. The recycling center is open
Monday-Thursday, 8:00 a.m. to 4:00 p.m. and
Temporary Bin Rental
Temporary dumpster rentals offer residents a safe
Friday-Sunday, 8:00 a.m. to 3:00 p.m.
and easy disposal solution for storage cleanings,
move-outs, post-renovation clean ups and more. 3
yard, 10 yard and 40 yard containers are available.
Call (800) 774-0222 to place an order.
WASTE MANAGEMENT CUSTOMER SERVICE
(661) 947-7197 home.wm.com/lancaster Page 3
Payment Information Note: A transaction charge will be applied to
payments received over the phone by credit or
Residential Services and rates, as approved by debit card. If paying by mail, please indicate your
the City of Lancaster, are billed on a quarterly Waste Management Customer ID number on
basis by Waste Management. Payment is due your check and enclose the remittance slip from
within ten (10) days of the date of the invoice and your invoice. Missing remittance slips may result
can be made by the following methods: in a delay in payment processing. All returned
• Web: Manage your account online on WM.com checks are subject to a $25.00 service charge. All
by selecting the “My Account” or “Pay My Bill” tab non-paying customers whose carts are removed
from the main menu. will be subject to a reactivation charge. Payments
• Mobile App: It’s easy for you to manage your received after the due date will receive a late
Waste Management account while on the go with charge of up to 2%.
the Waste Management mobile application. To get
started, simply download the app for your Apple
or Android phone or tablet and enter the same
email address and phone number you currently Discount Programs
use on WM.com.
• Mail: Send payments to: Waste Management of • Seniors over the age of 62 may
Antelope Valley, P.O. Box 541008, Los Angeles, apply for a senior discount of 22% by
CA 90054-1008. contacting customer service or visiting
• Drop Box: A drop box for payments is located at Waste Management’s website.
the Lancaster Landfill & Recycling Center (600 E.
Avenue F), Monday-Friday from 8:00 a.m. to 4:00 • Pay for the whole year in advance
p.m. Please do not include cash with your and receive a 5% discount.
payment.
• Phone: Customer Service: (661) 947-7197 • Customers who compost at home
• In-Person: Download a list of local CheckFree are eligible for a 12% discount.
Payment Centers at home.wm.com/lancaster.
Always Recycle:
Plastic Bottles Food & Beverage Glass Bottles Paper Flattened
& Containers Cans & Jars Cardboard
Please do not include:
Please place recyclables
directly into your recycling
cart. No plastic bags.
Food Waste Plastic Bags Foam Cups & Needles
& Film Containers
WASTE MANAGEMENT CUSTOMER SERVICE
(661) 947-7197 home.wm.com/lancaster Page 4
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