JEE421/422 DESIGN PROJECT - National Centre for Maritime Engineering & Hydrodynamics - Australian Maritime College
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National Centre for Maritime Engineering & Hydrodynamics
Australian Maritime College
JEE421/422
DESIGN PROJECT
Semesters 1 and 2, 2019
Unit Outline
A/Prof Michael Woodward
CRICOS Provider Code: 00586BCONTACT DETAILS
Unit coordinator
Unit coordinator: A/Prof Michael Woodward
Campus: Newnham
Email: Michael.Woodward@utas.edu.au
Phone: 03 6324 9385
Room location and number: Swanson Building, G66
Consultation hours: Thursdays 0900 to 1200
Other teaching staff
Unit Lecturer: Prof Jonathan Binns
Campus: Newnham
Email: jrbinns@amc.edu.au
Phone: 03 6324 9847, 0429 427 931
Room location and number: Connell Building, MF9
Consultation hours: Tuesdays 0900 to1000
Industry Advisor Lecturer: Various
© The University of Tasmania 2019CONTENTS
WHAT IS THE UNIT ABOUT? 2
UNIT DESCRIPTION 2
INTENDED LEARNING OUTCOMES 2
GRADUATE STATEMENT 3
ALTERATIONS TO THE UNIT AS A RESULT OF STUDENT FEEDBACK 3
PRIOR KNOWLEDGE &/OR SKILLS 3
HOW WILL I BE ASSESSED? 4
ASSESSMENT SCHEDULE 4
ASSESSMENT DETAILS 5
HOW YOUR FINAL RESULT IS DETERMINED 11
SUBMISSION OF ASSIGNMENTS 11
ACADEMIC REFERENCING 13
ACADEMIC MISCONDUCT 14
WHAT LEARNING OPPORTUNITIES ARE THERE? 15
MYLO 15
RESOURCES 15
ACTIVITIES 16
UNIT SCHEDULE 17
COMMUNICATION 18
CONCERNS AND COMPLAINTS 18
FURTHER INFORMATION AND ASSISTANCE 18
Page 1 JEE421-422 Design ProjectWHAT IS THE UNIT ABOUT?
Unit description
This is the capstone design unit for all three BE degrees streams (NA, OE, MOE). This unit
consolidates the knowledge and capabilities developed through previous years of study by
developing an understanding of the principles of Systems Engineering. Drawing on
interdisciplinary fields of maritime engineering and complexity management, the unit
considers the design and management of complex systems throughout the product lifecycle.
This unit focuses on developing management and leadership skills including the ability to
work effectively with team members, self-organise, plan and reflect.
Intended Learning Outcomes
On completion of this unit, you will be able to:
1. Develop the steps in the execution of an engineering-design project:
a. For the given objective(s), constraints, and requirements identify the
appropriate design parameters, assumptions, and alternatives;
b. Apply discipline-specific technical concepts to select the appropriate design
option(s) of an ocean vehicle, structure, or system;
c. Apply the appropriate engineering methodology to evaluate the design
options and develop the selected option into a final design;
d. Critically assess the design and its execution, and recommend potential
improvements, if any.
2. Establish, monitor and review your own system of time and resource management to
ensure progress and maintain the integrity of the design output in a functional multi-
disciplinary team
3. Develop written and oral technical communication and professional interpersonal skills.
Page 2 JEE421-422 Design ProjectGraduate Statement
Successful completion of this unit supports your development of course learning outcomes,
which describe what a graduate of a course knows, understands and is able to do. Course
learning outcomes are published in the Bachelor of Engineering Course Rules. This
document is available at http://www.amc.edu.au/ncmeh-course-information.
Course learning outcomes are developed with reference to national discipline standards,
Australian Qualifications Framework (AQF), any professional accreditation requirements and
the University of Tasmania’s Graduate Statement.
The University of Tasmania experience unlocks the potential of individuals.
Our graduates are equipped and inspired to shape and respond to the
opportunities and challenges of the future as accomplished communicators,
highly regarded professionals and culturally competent citizens in local,
national, and global society. University of Tasmania graduates acquire subject
and multidisciplinary knowledge and skills, and develop critical and creative
literacies and numeracies and skills of inquiry. They demonstrate the ability to
apply this knowledge in changing circumstances. Our graduates recognise
and critically evaluate issues of social responsibility, ethical conduct and
sustainability, are entrepreneurial and creative, and are mindful of their own
wellbeing and that of the community. Through respect for diversity and by
working in collaborative ways, our graduates reflect the values of the
University of Tasmania.
Alterations to the unit as a result of student feedback
The following modifications are being implemented in 2019:
- A foundation exercise for building and reflecting on teamwork skills and effective
team composition is added.
- Workshops and course materials are added for developing systems engineering
skills and complexity management understanding.
Prior knowledge &/or skills
Completion of all units in the first three years of the Bachelor of Engineering (Naval
Architecture, Ocean Engineering, Marine & Offshore Engineering) degree (300 credit points).
Otherwise, permission to enrol may only be granted by the Course Coordinator.
Page 3 JEE421-422 Design ProjectHOW WILL I BE ASSESSED?
Assessment schedule
Assessment task Date Percent weighting Links to
due Intended
Learning
Outcomes
JEE421
Pasta Bridge deliverables 22/3/19 22% (IC) 1, 2, 3
Preliminary design tender
29/5/19 45% (IC) 1, 2, 3
submission deliverables
Group oral presentation 30/5/19 33% (IC) 1, 3
JEE422
Final design report
16/10/19 70% 1, 2, 3
deliverables
Group oral presentation
17/10/19 30% 1, 3
event
Notes:
(1) Assessment of the Pasta Bridge deliverables, Preliminary design tender submission
deliverables and the Group oral presentation is on a pass/fail basis while the student is
enrolled in JEE421. Student must receive passing mark for all three assessment tasks
in order to qualify for interim completion (IC) grade for the JEE421 unit.
(2) Individual mark for the written assessment will consider input from peer-review. Each
student is expected to make equal contribution to the team effort. However, if the team
believes that an individual team member does not perform as expected, the team may
submit a petition to the unit coordinator in regard to the amount of contribution that
particular team member has actually made. The petition must be evidenced by a series
of minutes-of-meetings showing persistent sub-par performance by an individual.
Page 4 JEE421-422 Design ProjectAssessment details
Pasta Bridge deliverables
Task description Students are required to work in teams in order to design, construct
and test to destruction a bridge made of commercially available pasta.
The bridge design shall be based on sound engineering reasoning,
supported by the theory learned in your course of study, empirical
knowledge gained by conducting material tests and building
prototypes, as well as extensive team research.
Students are responsible for planning and organising, including
considering the best strategies for effective teamwork, and for each
team individuals best and most productive team contribution.
Assessment criteria Refer to marking rubric. For the group report and product compliance,
the same numerical mark will be assigned to all team members. For
the reflective review, each student will receive an individual mark.
Criterion Measures Intended
Learning Outcome:
Criterion 1 Demonstrate understanding of the project 1a, 1b
requirements and methodologies and the best
distribution of work to address them: 40 points
Criterion 2 Demonstrate capability to develop work 2
breakdown structures and understand impact of
team composition strengths and weaknesses: 15
points
Criterion 3 Demonstrate understanding of the 2
interdependency among project tasks and
capability to plan resource allocation for each task
and develop a sensible project schedule: 25
points
Criterion 4 Demonstrate ability to produce clear and coherent 3
written project documentation and inciteful and
meaningful reflective review: 20 points
Task length Team discretion to suit project requirements
Due date Semester 1: 22nd March 2019, 4:00pm AEDT, on MyLO
Page 5 JEE421-422 Design ProjectPreliminary design tender report
Task description Team deliverable:
The deliverable must give a concise report of the design proposal and
scope of work including a project execution plan with task allocations.
The following aspects shall be addressed:
• Outline of the background of the design including functional
requirements and capabilities as specified by the client;
• Design data and scope of design work;
• Applicable design codes, rules, standards, and regulations;
• Preliminary design methodology (include risk and cost
assessment methodology);
• Description of analysis methods and computer software;
• Description of design alternatives being considered;
• A project organisation chart showing team member and
allocated responsibilities for project tasks (with justification);
• Work breakdown structure (WBS);
• Time management: Gantt chart showing the project tasks, their
inter-dependencies, and timeframes to project completion. The
critical tasks and milestones must be clearly identified;
• Relevant drawings to support the report.
• Any encountered changes to scope of work and functional
requirements;
• Considerations and assessment of market viability and
evaluation including through-life economic fluctuation;
• Production and through-life environmental impact review and
evaluation, including cradle-to-cradle considerations.
Individual deliverable:
Each team member will in addition to the above, submit a personal
reflective review report of greater than 500 words but not exceeding
750 words. The report will address:
• Personal reflection of your strengths and weaknesses in a
team environment;
• Critique of your team composition including a skills gap
assessment and reflection on strategies chosen to address
this;
• Critique of the application of classical management theory,
complexity and systems thinking management to various
aspects of your project;
Assessment criteria Refer to marking rubric. Each team member shall clearly identify
himself/herself in the report section(s) and technical drawing(s) he/she
produces. Refer to the report template on MyLO. Note that only one
person can be responsible for one report section or one technical
drawing although there may be more than one authors contributing to
that particular report section or drawing. Each student will be
assessed according to the following breakdown:
Page 6 JEE421-422 Design ProjectTeam component Measures Intended
Learning Outcome:
Team Criterion 1 Demonstrate a functional design of the vessel / 1
structure that is fit for purpose at the system level,
i.e. interdependency between components: 15
points
Team Criterion 2 Demonstrate capability for keeping track of 2
project progress and updating project schedule, if
necessary: 15 points
Team Criterion 3 Show clarity and coherence between sections / 3
chapters in the overall report: 10 points
Individual component Measures Intended
Learning Outcome:
Individual Criterion 1 Demonstrate and apply knowledge of team 2
composition characteristics: 20 points
Individual Criterion 2 Demonstrate capability for self-evaluation and 2
refection leading to sound and constructive
personal development strategies: 20 points
Individual Criterion 3 Demonstrate capability to communicate and apply 1, 2
various management concept(s): 10 points
Individual Criterion 4 Demonstrate an in-depth engagement course 2, 3
subjects through relevant and inciteful reflection:
10 points
Task length Team discretion to suit project requirements
Due date Semester 1, 29th May 2019, 4:00pm AEST, on MyLO
Page 7 JEE421-422 Design ProjectGroup Oral Presentation (Semester 1)
Task description Conduct seminar-based oral presentation of the preliminary design
tender. Teams are expected to distribute the presentation time
equally amongst all team members. Team members will be required
to respond to questions concerning their design procedures and
outcome. Assessment will be conducted by the attending unit
facilitator(s), academic staff member(s), and industry
representative(s) if any.
Assessment criteria Refer to marking rubric for group oral presentation. Each student will
be assessed according to the following breakdown:
Team component Measures Intended
Learning Outcome:
Team Criterion 1 Produce high quality, professional presentation 3
aids in terms of layout, flow, technical content,
clarity, and legibility: 20 points
Team Criterion 2 Demonstrate technical and commercial merits of 1
the design: 30 points
Individual component Measures Intended
Learning Outcome:
Individual Criterion 1 Demonstrate verbal communication of high 3
quality: 20 points
Individual Criterion 2 Demonstrate enthusiasm, audience engagement: 3
10 points
Individual Criterion 3 Demonstrate sound engineering judgment and 1
knowledge in responding to questions: 20 points
Task length 20-minute presentation, 10-minute questions and answers
Due date Semester 1, 2019, 30th May 2019.
Timetable will be provided 2 weeks in advance. Electronic copy of the
presentation shall be uploaded to MyLO on the day of the
presentation.
Page 8 JEE421-422 Design ProjectFinal design report deliverables
Task description The final design documentation will deliver the detailed concept design
to the client. As with the team sub-grouping, the precise details and
format will be at the agreed discretion of the group. The report will be
of a professional standard and comply/exceed with (within reason) the
client’s expectation.
Each student will further submit a personal reflective review report; the
precise subject/title and word limit will be defined no later than two
weeks before the delivery date.
Assessment criteria Refer to marking rubric. Each student will be assessed according to
the following breakdown:
Team component Measures Intended
Learning Outcome:
Team Criterion 1 Demonstrate a functional design of the vessel / 1,
structure that is fit for purpose at the system level,
i.e. interdependency between components: 15
points
Team Criterion 2 Demonstrate capability for keeping track of project 2
progress and updating project schedule, if
necessary: 15 points
Team Criterion 3 Show clarity and coherence between sections / 3
chapters in the overall report: 10 points
Individual component Measures Intended
Learning Outcome:
Individual Criterion 1 Demonstrate and apply knowledge of design 1
methodologies: 20 points
Individual Criterion 2 Demonstrate understanding of professional 1
organisational practice including data control and
traceability: 20 points
Individual Criterion 3 Demonstrate capability to communicate 3
professional and efficiently in a team work
environment: 10 points
Individual Criterion 4 Demonstrate an ability to self-organise, innovate, 3
take initiative and share accountability and
responsibility: 10 points
Task length Team discretion to suit project requirements
Due date Semester 2, 16th October 2019, 4:00pm AEST, on MyLO
Page 9 JEE421-422 Design ProjectGroup Oral Presentation (Semester 2)
Task description Plan, organise and execute, at the discretion/innovation of the team, a
presentation event for the delivery/brief to the client, of the final
concept design. Self-organise and prepare planned team structure for
responding to client points of clarification in a professional manner.
Demonstrate, comprehensive understanding of professional
behaviour and client relation best practice.
Assessment criteria Refer to marking rubric. Each student will be assessed according to
the following breakdown:
Team component Measures Intended
Learning Outcome:
Team Criterion 1 Produce high quality, professional presentation 3
aids in terms of layout, flow, technical content,
clarity, and legibility: 20 points
Team Criterion 2 Demonstrate professional business practice and 1
impactful delivery: 30 points
Individual component Measures Intended
Learning Outcome:
Individual Criterion 1 Demonstrate high quality verbal communication: 3
20 points
Individual Criterion 2 Demonstrate enthusiasm and professional, 3
audience engagement: 10 points
Individual Criterion 3 Demonstrate sound engineering judgment and 1
knowledge in responding to questions: 20 points
Task length At the discretion of the student group (may be greater than 3 hours in
agreement with the unit coordinator, but not exceeding one day)
Due date Semester 2, 17th October 2019.
Timetable will be provided 2 weeks in advance. Electronic copy of the
presentation shall be uploaded to MyLO on the day of the
presentation.
Page 10 JEE421-422 Design ProjectHow your final result is determined
To pass this unit, you must demonstrate your attainment of each of the Intended Learning
Outcomes. While enrolled in JEE421 you must receive a passing mark in all three
assessment items on pass / fail basis (Refer to assessment schedule) to get the grade of
interim completion (IC) and continue enrolment in JEE422. The final grade for the JEE421
will be updated once you successfully complete JEE422.
The grade that you receive for the combined JEE421 and JEE422 will be determined by a
committee of examiners. The Unit Coordinator determines the recommended mark based on
all assessment material which will then be presented to the examiners’ committee. The raw
marks that you receive from each piece of assessable material will be combined in order to
determine a letter grade for the unit (see Assessment Schedule for per cent weighting).
To pass this unit, you need to demonstrate your attainment of each of the Intended Learning
Outcomes.
The grade that you receive for this unit will be determined by a committee of examiners. The
raw marks that you receive from each piece of assessable material will be combined in order
to determine a letter grade for the unit (see Assessment Schedule for per cent weighting).
The raw marks may undergo a scaling process.
Assessments will be awarded a grade from HD to NN in accordance to a criterion based
grading system where applicable (see BE Course Rules). Where applicable, this will be
based on an assessment matrix (to be handed out before the assignment due date), which
identifies the level of performance by indicative characteristics associated with each level
against each criterion. The criterion-based grading system will provide students with the
following grades for each assignment, with the final grade obtained by combining the grades
of the assessments in line with allocated weighting.
Grade HD- to HD+ DN- to DN+ CR- to CR+ PP- to PP+ NN (Fail)
Students must attain all ILOs and achieve an overall mark of at least 50% to be
awarded a passing grade.
Submission of assignments
All assignments, reports, etc. must be completed using the template provided on the AMC
website, unless otherwise specified by the lecturer. All coursework must have the AMC
Assignment Cover Sheet attached which can be downloaded from the AMC website:
http://amc.edu.au/ncmeh-course-information
All assignments and reports must be typed and completed using Word, Excel,
approved Engineering drawing software and include the relevant theory, illustrations,
results, analysis, and conclusion.
Group reports must be signed by all participants.
Assignments and reports must be placed in the lecturer’s assignment box by the due dates
(ground floor in the Swanson Building).
Electronic submissions are not acceptable (unless otherwise instructed by the lecturer). The
assessed work will be returned during lecture or as agreed between the students and the
lecturer.
Page 11 JEE421-422 Design ProjectPlease remember that you are responsible for lodging your coursework on or before the due
date. We strongly recommend that you keep a copy. Even in the most ‘perfect’ of systems,
items sometimes go astray.
Requests for extensions
Extensions will only be granted on medical or compassionate grounds. Requests for
extensions should be made via email to the lecturer prior to the due date. Medical
certificates or other evidence must be included (electronically or the hard copy mailed) and
must contain information which justifies the extension sought.
Any extension requests must be made by the team associated with the individual requesting
the extension
Penalties
Failure to attend the group presentations listed in the unit outline will be deemed a fail and
receive a zero mark for that particular presentation / examination. Exception to this penalty
will only be made on the ground of documented medical or compassionate emergencies.
The following are penalties which will be enforced related to written-document submission:
• Report/drawings submitted on MyLO not in pdf format (10% of the mark obtained)
• Report/drawings submitted on MyLO more than 2 hours late (50% of the mark obtained)
Penalties are additive and are applied to the particular document that is submitted late.
Failure to adhere with the WH&S standards whilst taking part in any assessed activity
that involves field trips and/or that requires the use of UTAS or AMC facilities will
result in the following penalties:
• first offense: 5% penalty (applicable to the whole team in team projects);
• second offense by student (or another member of the same team in team
projects): 20% penalty (applicable to the whole team in team projects); and
• third offense: a fail grade in the assessment.
Review of results and appeals
If you have questions about, or problems with, your assessment you should discuss this with
the following people:
(1) The person who marked the assessment.
(2) Unit Coordinator.
(3) Course Coordinator.
(4) Director, NCMEH.
If this does not resolve the issue, you may file a formal review of assessment. The
procedure is given at: http://www.utas.edu.au/exams/results
Page 12 JEE421-422 Design ProjectAcademic referencing
In your written work you will need to support your ideas by referring to scholarly literature,
works of art and/or inventions. It is important that you understand how to correctly refer to
the work of others, and how to maintain academic integrity.
Failure to appropriately acknowledge the ideas of others constitutes academic dishonesty
(plagiarism), a matter considered by the University of Tasmania as a serious offence.
The appropriate referencing style for this unit is Harvard.
The University library provides information on presentation of assignments, including
referencing styles and should be referred to when completing tasks in this unit.
Please read the following statement on plagiarism. Should you require clarification please
see your unit coordinator or lecturer.
Plagiarism
Plagiarism is a form of cheating. It is taking and using someone else's
thoughts, writings or inventions and representing them as your own; for
example, using an author's words without putting them in quotation marks and
citing the source, using an author's ideas without proper acknowledgment and
citation, copying another student's work.
If you have any doubts about how to refer to the work of others in your
assignments, please consult your lecturer or tutor for relevant referencing
guidelines. You may also find the Academic Honesty site on MyLO of
assistance.
The intentional copying of someone else’s work as one’s own is a serious
offence punishable by penalties that may range from a fine or
deduction/cancellation of marks and, in the most serious of cases, to exclusion
from a unit, a course or the University.
The University and any persons authorised by the University may submit
your assessable works to a plagiarism checking service, to obtain a
report on possible instances of plagiarism. Assessable works may also
be included in a reference database. It is a condition of this arrangement
that the original author’s permission is required before a work within the
database can be viewed.
For further information on this statement and general referencing guidelines, see the
Plagiarism and Academic Integrity page on the University web site or the Academic Honesty
site on MyLO.
Page 13 JEE421-422 Design ProjectAcademic misconduct
Academic misconduct includes cheating, plagiarism, allowing another student to copy work
for an assignment or an examination, and any other conduct by which a student:
a. seeks to gain, for themselves or for any other person, any academic advantage or
advancement to which they or that other person are not entitled; or
b. improperly disadvantages any other student.
Students engaging in any form of academic misconduct may be dealt with under the
Ordinance of Student Discipline, and this can include imposition of penalties that range from
a deduction/cancellation of marks to exclusion from a unit or the University. Details of
penalties that can be imposed are available in Ordinance 9: Student Discipline – Part 3
Academic Misconduct.
Page 14 JEE421-422 Design ProjectWHAT LEARNING OPPORTUNITIES ARE THERE?
MyLO
MyLO is the online learning environment at the University of Tasmania. This is the system
that will host the online learning materials and activities for this unit. You will be guided in the
workshop sessions as to the specific content and activities that will be made available to you
on MyLO, throughout the year.
Getting help with MyLO
It is important that you are able to access and use MyLO as part of your study in this unit. To
find out more about the features and functions of MyLO, and to practice using them, visit
the Getting Started in MyLO unit.
For access to information about MyLO and a range of step-by-step guides in pdf, word and
video format, visit the MyLO Student Support page on the University website.
If something is not working as it should, contact the Service
Desk (Service.Desk@utas.edu.au, phone 6226 1818), or Request IT Help Online.
Resources
Required readings
None
Recommended readings
- The Black Swans: The Impact of the Highly Improbable, by Nassim Nicholas Taleb
Reading Lists
Additional reading or reference material, if any, will be provided in MyLO.
Equipment, materials, software, accounts
Materials to be provided by the student
• USB hard or flash drive for data backup and submission of supporting
documentations.
Computer hardware & software
• Required software available within MEH computer labs which are accessible 24/7
with a security access card.
Page 15 JEE421-422 Design ProjectActivities
Learning expectations
The University is committed to high standards of professional conduct in all
activities, and holds its commitment and responsibilities to its students as
being of paramount importance. Likewise, it holds expectations about the
responsibilities students have as they pursue their studies within the special
environment the University offers.
Students are expected to participate actively and positively in the
teaching/learning environment. They must attend classes when and as
required, strive to maintain steady progress within the subject or unit
framework, comply with workload expectations, and submit required
work on time.
Details of teaching arrangements
CLASS
DAY TIME LOCATION GROUP
Workshop Thursday 9:00 – 12:00 G33 / G35 ALL
Check tutorial groups and lab timetable/groups to identify your designated time and day.
Page 16 JEE421-422 Design ProjectUnit schedule
The Design Project is a year-long development of the skills for carrying out an engineering
design for an industry-client. Weeks alternate between Workshops and time booked in the
computer lab for conducting your project work. The workshops are three-hour slots
timetabled on Thursday mornings and will include a series of technical and industry
presentation and self-development sessions. On the days timetabled for computer lab
sessions, individual team meetings will be timetabled in 15-minute slots, wherein all team
members must attend to present progress to the unit coordinators.
Lecture sessions on contemporary topics related to design project may be given by the unit
facilitator(s), other academic staff members, or external guest speakers. Details of the
schedule will be announced through MyLO.
Specific attendance/performance requirements
Attendance at all assigned class times is expected. You are responsible for all information
(both academic and administrative) presented during class times. Should you miss a class
for whatever reason it is your responsibility to obtain information and content that was
missed. Attendance at all tutorials, laboratory and practical sessions (including any project
work) is compulsory.
In this unit, your active engagement will be monitored in the following way:
1. Completion of a questionnaire related to the unit outline of JEE421/422 on MyLO
2. Active contribution to team effort as evidenced by a series of minutes of meetings
carried to date. The minutes of meetings are to be uploaded to MyLO by 4:00pm on
Friday, 22 March.
If you do not demonstrate evidence of having engaged actively with this unit by completing
these two activities by Week 4 of semester, your enrolment may be cancelled or you may be
withdrawn from the unit.
Teaching and learning strategies
A design problem is by nature open ended and the skill to do design can only be learned by
doing an actual design itself. This unit is about problem-based learning experience in a
group setting and, hence, most of the knowledge in this unit is imparted by your interaction
with your fellow team members.
It is important to keep in mind that unit facilitators and the client will only give you guidance
on how to approach your design, but not a solution for the design itself. You are responsible
for actively identifying all possible sources of information that can assist in developing your
design solution.
Work Health and Safety (WHS)
The University is committed to providing a safe and secure teaching and learning
environment. In addition to specific requirements of this unit you should refer to the
University’s Work Health and Safety website and policy.
Page 17 JEE421-422 Design ProjectCommunication
News and announcements may be posted to MyLO News, and students will be expected to
be aware of the content of such posts within 48 hours of them being posted.
Students are also expected to check their UTAS email very regularly (once a day) for
important announcements.
Concerns and complaints
The University is committed to providing an environment in which any concerns and
complaints will be treated seriously, impartially and resolved as quickly as possible. We are
also committed to ensuring that a student may lodge a complaint without fear of
disadvantage. If you have a concern, information about who to contact for assistance is
available on the ‘How to resolve a student complaint’ page.
Further information and assistance
More information with regard to content, assessments, grading, GPA etc. is found in the
Course Rules Document, available on the AMC website: http://amc.edu.au/ncmeh-course-
information
If you are experiencing difficulties with your studies or assignments, have personal or life-
planning issues, disability or illness which may affect your course of study, you are advised
to raise these with the unit coordinator in the first instance.
There is a range of University-wide support services available to you including Student
Learning Support, Student Advisers, Disability Services, and more which can be found on
the Student Support and Development page of the University website.
Should you require assistance in accessing the Library, visit their website for more
information.
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