JANUARY 2020 - RDASH LEADING THE WAY WITH CARE - RDASH NHS FOUNDATION TRUST
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Welcome... from the Chief Executive Welcome to our first edition of I am delighted that we are sharing a real success story this month; a former patient Greig, who Trust Matters for 2020 which is is helping others to cope better with their full of your news and stories. mental health both as a peer support worker in Rotherham and also through his book in which As you know our vision at RDaSH is to lead the he talks about his life experiences. We have way with care and coupled with this we want included Greig’s inspirational story in this edition. RDaSH to be the best possible place to work. In this month’s Trust Matters we want to showcase As an organisation we have pledged our some of things you are doing that support the commitment to support armed forces’ veterans, delivery of both these ambitions. reservists and their families and signed the Armed Forces’ Covenant. We were honoured Kathryn Singh In Doncaster our teams have been working with to be presented with a Bronze Award which Chief Executive our partners to provide a brand new service to acknowledges our efforts to become a forces- improve the physical health and wellbeing of friendly employer with the future aim of If you’ve a story people who have serious mental illness. reaching Silver Award status later this year. to tell let our Communications Team We are one of the members of the Doncaster Once again we celebrated our fantastic GEM know. Email rdash. rdashcommunications@ Alcohol Alliance and as such we are supporting award winners – all of you who go the extra nhs.net the Alliance with its new campaign to mile for your patients and colleagues. These or ring them on encourage people to rethink their drink and live awards really show just how much great work 01302 796204. healthier lives. You can read more about this is going on at RDaSH and it’s a small way for Don’t forget you can campaign inside this edition. us to say thank you for your compassion and also follow us on social dedication. media: One of the benefits of working with us is the @Rdash_nhs way we encourage and support colleagues to As ever, thank you for everything keep fit and healthy. This in turn improves the you do each and every day here at Rdash nhs quality of care for our patients. There are lots RDaSH. of complementary therapies and fitness classes @rdashnhs available to colleagues throughout RDaSH to Kind regards. Youtube help support wellbeing and which ultimately rdashcommunications benefits the people we are here to care for. Kathryn . RDaSH YouTube Watch all of our People of RDaSH and recruitment videos on YouTube. Follow this link: https://bit.ly/2S8iJur RDaSH 2 www.rdash.nhs.uk
News matters New appointment We welcomed a new Non-Executive Director to our Board. Dave Vallance, of Nottingham, was appointed by our Council of Governors and took up the new role in December 2019. Dave brings with him a vast range of HR experience after working for over 20 years with Walgreen Boots Alliance and also in the NHS for The Audit Commission. Dave, who loves sport, said: “I recently retired early from a corporate career and wanted the opportunity to put something back into an area that matters to a lot of people.” Chairman Alan Lockwood said: “On behalf of the Board I warmly welcome Dave into our Trust. He brings with him a wealth of experience to help benefit our patients and staff.” Pictured from the left is Dave Vallance being welcomed by Alan Lockwood, Chairman. Meet Helen Oldknow #YearoftheNurse Research Nurse Dr Helen Oldknow tells us what nursing means to her and how she discovered research and value it brings to people’s lives. Since starting as a student nurse in 1981 a Research Nurse is the people and staff. One of the highlights of my career I have always felt privileged to be part All those who take part in research do so is being a member of the Grounded of the profession and to work with and not for themselves but to improve the care Research team and contributing towards meet some of the most inspiring people and treatments for others in the future. An the team receiving national recognition in in the world. example of this a lady, whose husband had 2019, by winning the prestigious Nursing dementia and who is now donating her Times award for clinical research on Throughout my 39 year career in the brain for research into the disease. behalf of the Trust. NHS I have been supported to progress both academically and to develop in my Research is carried out across a wide Everything we do as research nurses nursing career. I began as a registered range of specialities including children’s couldn’t be achieved without our learning disability nurse, then did further care, neuro-rehabilitation, school nursing, colleagues – all those nurses and staff training to become registered mental infection prevention and control, child who tell patients about research. health nurse, working on wards and in and adolescent mental health, older the community. people’s mental health. I work with Being a nurse has given me a chance to universities, the National Institute of meet inspiring and remarkable people The move into research nursing is a perfect Health Research and all those fantastic and all nurses should be aware of example of the opportunities that the people who are our Patient Research research and the opportunities it offers. profession offers. The best part of being Ambassadors. 3
Staff matters Successful practice development day Nurses and allied health professionals came together on January 28 to focus on finalising the development of the Trust’s Nursing and Allied Health Professionals’ Strategy. It was a successful event and helped the Trust to shape the delivery of new ways of working for the future. Here are the photos from the day: 4
Staff matters Happy first birthday BAME Our Black Asian Minority Ethnic staff network turned celebrated its first anniversary in December. Many congratulations all! If you’d like to join this network or want more information go to the Culture and Improvement section in this newsletter. Quality, Service Improvement and Redesign (QSIR) graduates Congratulations to three of our staff who’ve recently graduated from the QSIR College. Judith Graham, Deputy Director for Organisational Learning and Development; Paula Rylatt, Head of Improvement and Culture; and Sue Statter, Leadership and Organisational Development Facilitator, have all been included in QSIR Yearbook 2019/20. You can read their features in the yearbook on ages, 71, 178 and 200 via this link: https://bit.ly/2ulGUNO If you are interested in doing the QSIR Practitioner Programme yourself details are included in the Improvement and Culture section of this publication. Jude Graham Paula Rylatt Sue Statter 5
Staff matters Pledging support to armed forces veterans We’ve pledged our commitment to support armed forces’ veterans, reservists and their families. Trust Chief Executive Kathryn Singh, together with Chairman Alan Lockwood, made a formal commitment to Britain’s military by signing the Armed Forces’ Covenant. They were also presented with a Bronze Award under the Government’s Defence Employer Recognition Scheme in acknowledgement of our efforts to become a forces-friendly employer, with a promise to do further work to reach Silver Award standard in the future. Chairman Alan Lockwood, said: “As an armed forces veteran it gives me great pleasure to sign this covenant. It highlights that we are forces-friendly, supporting the employment of reservists, armed forces veterans, including the wounded and injured, cadet instructors and military partners. I’d encourage armed forces veterans or those in the process of leaving the armed forces to look at our job opportunities as we strive to do all that we can to positively support transition into civilian roles, recognising the value of Pictured from the left is (back) Richard Lenton, Regional Employer Engagement Director of the Reserve Forces’ and their skills and experience to the NHS.” Cadets’ Association for Yorkshire and The Humber (RFCA), and Pauline King, Assistant Regional Employer Engagement The Government’s Defence Employer Recognition Scheme Director of the RFCA, together with (seated) Kathryn is supported across the region by the Reserve Forces’ and Singh, RDaSH Chief Executive, and Alan Lockwood, RDaSH Cadets’ Association for Yorkshire and The Humber. Chairman. Have you served in the armed forces? We are asking our staff if they have served in the armed forces or who are a reservist or have close family members serving in the forces? If so we want to hear from you! We are seeking to understand our current staff network. We are exploring the ways in which we support the armed forces community and are keen to involve veterans, reservists and the wider armed forces community of those close to service personnel to help us to develop what this might look like here. We are also looking for staff from this network to appear in a short video about why they chose to work with us and explain the importance of the Trust becoming a forces-friendly employer has been to them. The videos will be used to encourage ther armed forces veterans, reservists and wider armed forces community members to come and work with the Trust. Anyone volunteering will be fully supported by The Communications Team, who carry out the filming. Interested? If so please email rdash.rdashcommunications@nhs.net 6
Staff matters Windows-10 Upgrades pass the 3,000 mark! Our Windows-10 team has Windows-10 Upgrade or have not yet reached a significant milestone had your device upgraded please could you either book them into a Hub or with 3,000 computers now contact Martin Wilson in IT who will successfully upgraded to Windows-10. Thank you to then try to arrange a suitable time to come and upgrade your devices. Martin 4000 everyone who has had their computer updated! can be contacted by emailing martin.wilson10@nhs.net 3650 This represents 82% of all computers 3000 across the Trust now running on Windows-10. RDaSH 2000 Windows 10 With only two months left before the NHS Digital deadline the Windows-10 upgrades 1000 Team is working hard to upgrade the remaining 650 computers. 82% 500 If you have recently received an email stating that your device requires a CEO calls in for laptop upgrade Our Chief Executive Kathryn Singh called in for her laptop to be updated to Windows 10! Have you? If not, why not? All of our computers need to this update by March this year – so it’s vital to get yours booked in now! There are that have a ‘stash’ of laptops that are not necessarily attached to a specific user. This could be spare devices, devices left in cupboards, devices from staff who’ve left the Trust. If you have any of these, especially if you have a few of them in your area of work, please could you either book them into time to come and upgrade these devices. Pictured are members of our IT Team a Hub or collect them together and let Martin can be contacted by emailing with Kathryn. Martin Wilson in IT know what you have martin.wilson10@nhs.net – he will then try to arrange a suitable For information about the upgrades please click: https://bit.ly/2sLiBrZ 7
Staff matters Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board Secretary and Alan Lockwood, Chairman. Michael Ashton Liua Booker Karen Brown Memory Therapy Service Workforce and Human Resources Project 3 Doncaster Corporate Jane Charlesworth Abby Eades James Firth Corporate Assurance Safeguarding Trainee Nursing Assistant Kerry Friskney Tracy Hatfield Jill Holdridge Children's Brambles Ward Magnolia Lodge Rotherham Doncaster Noma Makhanda Nuala Nice Sandra Powell Improvement and Cultural Development Children's Doncaster IAPT Team 8
Staff matters Chris Pym Kerry Tanner Debbie Tipper Assessment and Formulation- District Nursing East Home Treatments Team Magnolia Lodge Rotherham Doncaster Doncaster Robert Ward Osprey Ward Rotherham GEMS feedback from the day...what you said: ble event. Excellent to come as a +1 A very enjoya of and hear such amazing , felt so proud Plenty of tears s. nominations of thanks. d a u g h te r a n d all candidate my To download your photograph from the day visit: https://bit.ly/2S0bHrE Keep your GEM nominations coming in! Why not enter a colleague for a Going the Extra Mile (GEM) Award? Many of you go the extra mile while you are living and breathing our values of being Passionate; Reliable; Caring and Safe; Empowering and supportive of staff; being Open, transparent and valued; and by being Progressive. If you work with a colleague who is always Going the Extra Mile, please nominate them for a GEM award here: http://nww.intranet.rdash.nhs.uk/communications/gem-awards/ 9
Staff matters Health and Wellbeing update One of the perks of working with us is our health and wellbeing offer to staff and best of all, it’s free. Here’s a reminder of some of the things that our Health and Wellbeing team is doing to keep you fit and healthy. Slimming World Last September, the Health and Wellbeing team partnered up with Slimming World to offer you a 12 week programme of a Slimming World group of your choosing for free. This programme complements the fitness classes and holistic therapies which are also available, making the Slimming World a natural next step in supporting you with your health and wellbeing. Fifty-five members of our staff have already signed-up and accessing the programme. Between them they have achieved a combined weight loss of 437lbs, that’s equivalent to over 31 stone. Ninety-six percent either lost weight or maintained their current weight by being on the programme. Fourteen of those have already seen their hard work pay off and have achieved a fantastic BMI loss of over 5%. Well done everyone! Here’s some feedback from those who’ve tried the scheme: “Over the past few months I have lost 26lbs in weight. My lifestyle and thinking around food is completely changed and I am now enjoying making healthy meals for me and my family on a daily basis. I am really grateful that the Trust gave me this opportunity.” – Jo “The Slimming World programme is going really well, I cook the recipes for my whole family and they love it too. Until now I have lost 11½ pounds. Weight loss is something I have been advised to do for my own health as I have high blood pressure and high cholesterol. I had a check-up just before Christmas and my cholesterol is back within normal range. It is such a good incentive to be able to do without thinking of the cost.” – Angela “I have found Slimming World has helped me with losing over 2 stone in the last 12 weeks. I have been supported to lose weight by Slimming World group support. Thank you for the opportunity you have given to improve health and wellbeing.” – Andrea. “I just wanted to say a big thank you to the Trust for caring about its employees enough to embark upon the Slimming World voucher scheme. I have yo-yo dieted all my life and was just over 5 stones overweight for my height. Your initial email gave me the push to begin to do something about my weight. I enrolled on the 12 week scheme in October with the aim of losing a stone by Christmas. My Slimming World group and Consultant Helen are a fantastic support and an inspiration and I enjoy going to group every week. I have fully embraced the programme and in the 10 week run up to Christmas I am thrilled to report I lost 1 stone 8.5 lb, smashing my initial target to lose 10% of my body weight! I can hardly believe how the weight has come off as I have enjoyed cooking and eating good healthy meals.”– Melanie Well done to all of those who have been involved and have made some great progress through the scheme, here is what our Trust lead for health and wellbeing says about it: Lisa Earnshaw, Lead for Staff Health and Wellbeing, said: “Health and Wellbeing continues to be a high priority within the Trust and this is a really good way to support staff to kick start a healthy lifestyle. The results and comments from staff have been fantastic. Keep up the good work.” Do you think that Slimming World could be beneficial to your health and wellbeing? The team has just re-launched this programme email them to find out more information on how you can access it: rdash.healthandwellbeing@nhs.net 10
Staff matters PAM Health Genie Have you been pondering about making healthy changes recently? Look out for the PAM Health Genie, which is on its way round the Trust. The ‘Health Genie’ kiosk can help you understand your health with a five minute assessment covering weight, height, Body Mass Index, blood pressure, body temperature and much more. You even get a handy print off with all your information so you can refer back to it later. If you have a PAM Life account you can enter your health kiosk code and it will pull all the information through to add to your overall wellness score. The genie will be stopping at a location near you over the next few months – travelling to North Lincolnshire and then Rotherham. Keep an eye out for more dates soon! Smoking cessation Have you made a resolution to quit smoking this year? Don’t forget there are services that can help you to quit. If you live in South Yorkshire, the Yorkshire Smokefree service can help you to stop. If you live in North Lincolnshire, contact the Healthy Lifestyles Team! The Health and Wellbeing team can now refer you into the service to help you make the first steps, email them on rdash.healthandwellbeing@nhs.net or telephone 01302 796235. Employee Assistance Programme Remember if you need someone to talk to or to listen to you please contact the Vivup 24 hour helpline anytime. The friendly professionals at the other end of the phone can offer free telephone counselling and support for a range of issues including relationship issues, debt, mental health and stress. Call them on 03303 800 658 calls charged at a local rate. Got an idea that will benefit the health and wellbeing of your team or colleagues, email the Health and Wellbeing team now to see how it can support you in making this a reality. rdash.healthandwellbeing@nhs.net 11
Staff matters Buying and selling of annual leave The application window to buy or sell annual leave for the year 2020/21 is now open! We are committed to improving the health and wellbeing of our employees and the introduction of this staff benefit will help us to find a better balance between our personal and our work commitments. There may be instances for contracted on the 1 April 2020 to work 3 Approval of any example where you are: days a week (22.5 hours), you will be able additional annual to sell a maximum of 3 days (22.5 hours). leave purchase/ • planning a special trip or event selling of annual • need extra leave for personal reasons Any additional leave bought through this leave is not scheme would have to be used by the 31 guaranteed and • would like more annual leave March 2021. The cost of which would be would always be • would like to sell some of your annual deducted from your salary spread over ubject to the operational leave. the April 2020 to March 2021 annual requirements of the service, which must leave year. This will ensure you continue remain a priority. The application form For the 2020/21 annual leave year you to receive a monthly salary but at an must be completed and signed by you, will be able to buy up to 12 days/ 90 hour appropriately reduced rate to reflect the your Line Manager and Service Manager. (pro rata) of additional annual leave or sell unpaid leave you’ve purchased. a maximum of 5 days/37.5 hours pro rata. The deadline to apply is February 12 at Should you leave the Trust prior to the 12noon, so please ensure if you wish The maximum amount of annual leave end of the financial year any over or to make an application that you do that you can buy will be based on your undertaking of annual leave will be so before this date. Your completed weekly contracted hours as at the 1 April calculated based on your revised annual application form must be submitted to 2020. For example, if you are contracted leave allocation. your manager for consideration by the on the 1 April 2020 to work 3 days a week deadline. (22.5 hours), you will be able to purchase a We are keen to support colleagues to maximum of 7.2 days (54 hours). maintain regular attendance at work The applications form and guidance can and therefore levels of attendance will also be accessed on the intranet under The maximum amount of annual leave be considered in relation to buying and the HR Section at: https://bit.ly/2uIAf0c which you can sell will also be based selling annual leave. on your weekly contracted hours as at the 1 April 2020. For example, if you are Celebrating The Royal College of Speech and Language Therapists (RCSLT) 75th Anniversary This year is the 75th Anniversary of the Royal College of Speech and Language Therapists (RCSLT). 75 years Each month Rotherham Learning Disability Service’s Speech and Language Therapy team and others around the UK will be celebrating with a different theme. January’s theme is ‘firsts’. Charlie Millership, Clinical Lead Speech and Language Therapist, told us when she first knew she wanted to work in Speech Therapy. Charlie said: “I knew I wanted to become a Speech Therapist when I met a young lady with learning disabilities using a communication aid controlled by her eyes. I was amazed at how this young lady used the device to communicate with others. She told me about how her Speech Therapist had helped her and given her a voice. I knew then I wanted to help others have a voice.” Check out Rotherham Learning Disability Service’s facebook page for further updates throughout the year as they continue to celebrate. 12
Their opinion counts It boosts our morale when we get a thank you from colleagues, managers but especially patients and service users. Here, in ‘Their opinion counts’, is a selection of comments and compliments from the Your Opinion Counts forms. Wheelchair and Specialist Seating (Doncaster) al p l e ’s Ment es “Excellent first class service and Peo ervic Haw Older mmunity S lity) very helpful staff.” Comm thorn W h Co Loca unity ard Healt ster-North Healt , a (Donc care “Frien h Car e m y service, dly sta ff, ks to X ll been encou g raged ood food a “Than atment has a to get n and tre ularly good .” better d tic .” par Osprey Wa rd, Adult M Health Inp ental atients (Ro therham) “Very kind a nd helpful. M we are comfo ade sure rtable and th medications at right are given. All know what staff Specia they are doin list Nu are brilliant d g and rse, D octors.” iabete “Every s hol nd Alco th ing Drug a perfect w ly. All q as explained Aspire Service in deta uestion il and a s discussed g, everyth ing satisfac nswered ver y thin torily.” “I liked e s perfect.” wa ccess to Improving A l Therapies - Psychologica onditions Long Term C conversed. “Listened and Empathetic.” Improvin Psycholo g Access to Child and gical Th Ad erapies (Doncas tal Health olescent Men- ter) Service L After Chil oo “X has be dren (Don ked en absolu caster) amazing. te Treatmen ly “Excellent su prompt a nd t w as carer to pro pport to foster beneficial has been so wellbeing o mote the e moti in resolvin g the f a young p onal depressio erson.” n.” 13
Rotherham Matters Former patient writes book to help others A Rotherham man, who has been living with a mental illness for the past 15 years, has written a book about his experiences in a bid to help others in the same position. Greig D Beadle, who volunteers at Swallownest Court in Rotherham, which is a hospital that provides adult mental health services and run by this Trust has had his first book published by the mental health publisher ‘chipmunkapublishing’. In his book called ‘Stickies’ Grieg talks about his personal journey of dealing with paranoid schizophrenia, a mental health condition that can cause hallucinations, delusions, disorganised thinking, lack of motivation and lack of interest in social activities. Greig, Peer Support Worker, said: “This book is about letting go of all the bad times. Setting your mind to do something and achieving it, even if you Greig is pictured in Swallownest Court Copies of the book are available at didn’t think you could. I always said reception with a copy of his book. the reception at Swallownest Court, that I should write a book and now I Aughton Road. The cost is £10 and the have and I hope that if it helps those proceeds are put towards the printing who read it, then it would have been of more books. worthwhile.” New team in place Our new Assessment and Formulation (A&F) Team is now in place meaning better services for our patients in Rotherham! Our Single Point of Access Team has split and will shortly be part of bigger local area teams in the North and South of the borough. Assessment and Formulation is the new name for the Single Point of Access Team. Our A&F team is currently based at Swallownest Court but longer term part of the team will remain here with the other half of our staff moving to Ferham House, who will work with our patients in the North area. It means our staff can provide more holistic care to our patients and more responsive and quicker treatment. 14
Rotherham Matters Big boost to charities Our big hearted staff who work on one of our mental health units in Rotherham have all trekked 27 miles to raise more than £1100. Staff who work on the Kingfisher Ward at Swallownest Court raised £1142 by walking the White Peak Walk in Derbyshire in their own time. The money will now be split between the charitable funds at Weston Park Hospital, Sheffield, and Sheffield Children’s Hospital. The team, who all work on an inpatient psychiatric unit, decided to take on the challenge after a colleague died of cancer and because many of the staff have children. The magnificent seven who took part in Amy added: “We really enjoyed it even the walk were Amy Bennett, Zoe Charles, though towards the end of the challenge Martin Hobbs, Dave Evans, Angela it was a long hard slog, but we’ve raised Keyworth, Mick Seddon and Emma a fantastic amount for two excellent Atherton and they have already signed up to charities.” do the walk next year. Staff from Kingfisher Ward are pictured Dave said: “It was a really tough walk but with their cheque for Weston Park and Sheffield Children’s Hospitals. was really good.” ‘Stress Buster’ classes in Rotherham Are life’s pressures getting you down and making you feel stressed and anxious? Do you worry a lot? Then a stress buster class could help you. After the success of the last stress buster class, a local health trust is taking bookings for its free six-week educational programme in January which teaches Rotherham people how to control their stress and worry. Stress Buster classes are designed for people who are feeling stressed or think that they might be suffering from problems such as anxiety, depression, sleep difficulties and panic. The classes are run by our staff. James Bell, who is involved in organising the classes, said: “One in six people suffer from stress or anxiety during their lives. “This course aims to teach people to understand the triggers of their stress and anxiety and provides them with the support and self-help techniques to be able to manage it. We also provide an information pack and activities for people to work through in their own time.” The classes will run on Wednesday evenings from 6 until 7.30pm at New York Stadium, Rotherham, February 19. Stress Buster is available to anyone over the age of 18, who are registered with a Rotherham GP practice. It is not suitable for people who have major alcohol or drug issues, people with thoughts of self-harm or already open to a mental health team. Please contact your GP for help with any of these problems. For more information, or to book a place, please ring 01709 447755. 15
Children’s Matters Visit to services In December we welcomed colleagues from NHS England. The team visited our children’s services and met with staff, children, young people and their families and commissioners. The visit was part of the Rotherham and Doncaster Child and Young People review. Tracey’s been published Our Community Practice Educator and PhD Researcher Tracey Long from the 0-5 Health Visiting Service has recently had an article published in a peer reviewed journal. Tracey’s article called ‘Why undertake a clinical academic internship? A novice researcher’s reflection’ was published in the Nurse Researcher. Well done Tracey. 16
North Lincolnshire Matters Time to Talk about mental health event The team on Laurel and Mulberry wards at Great Oaks is holding a Tea and Talk event on Thursday February 6 for patients, family and friends to chat and share their thoughts about mental health. Theresa Hepworth, Reablement support worker, on Laurel Ward, said: “On Time to Talk Day we are encouraging everyone who works in the unit and visitors to take time out to chat and mingle socially over a cup of team and cake. There are many benefits of talking and sharing experiences which promotes wellbeing and has a positive impact on our mental health.” The event is being held in the main dining room at Great Oaks between 2 and 4pm. Celebrating Chinese New Year Staff and patients at Great Oaks have been celebrating the 2020 the Year of the Rat with lots of Chinese themed activities and craft making. Chinese New Year officially started on January 25 with the spring festival. The Big Garden Birdwatch Celebrating Burns Day Patients on Laurel Ward have been making birdfeeders and To mark the birth of Scottish poet Robert Burns crafts to mark the Big Garden Birdwatch weekend to invite lots of birds into their garden area. patients on Mulberry Ward enjoyed a Burns’ day lunch. On the menu was Haggis, scotch sausage, shortbread and Scottish tablet. Patients took part in a quiz with a of traditional Scottish goodies. 17
Doncaster Matters Is it time to Rethink your Drink? Doncaster residents are being asked ‘Is it time to Rethink Your Drink? If the answer is yes, then there’s a new website and three social media sites to support them to help reduce or stop their drinking habit. The Rethink your Drink Doncaster campaign is being run by Doncaster’s Alcohol Alliance – made up of a range of partners across Doncaster and South Yorkshire. These partners include Doncaster Public Health; Rotherham Doncaster and South Humber NHS Foundation Trust; A brand new website Anyone wanting to talk about alcohol Aspire Drug and Alcohol Service; South www.rethinkyourdrinkdoncaster.co.uk/ issues can also ring Aspire Drug and Yorkshire Fire and Rescue; NHS Doncaster has been launched to support the Alcohol Services on 01302 730956. Clinical Commissioning Group; Doncaster campaign, which includes an online self- and Bassetlaw Teaching Hospitals NHS assessment tool for people to complete Foundation Trust; South Yorkshire Police; anonymously to find out if their drinking Doncaster Pharmacy Committee; and is a problem. There’s also information on other voluntary partners. what kind of support is available along with useful links to facts about alcohol. Together they to raise awareness of the dangers of drinking too much alcohol Pages have also been launched on and encourage people to seek advice and Twitter and Facebook – simply search support if required to help them reduce RYD_Doncaster and on Instagram at RYD their intake, or give up all together. Doncaster. ‘Stress Buster’ classes in Doncaster Are life’s pressures getting you down and making you pack and activities for people to work through in their own time.” feel stressed and anxious? Do you worry a lot? Then a The classes run in a central venue on a Monday morning, Tuesday afternoon, Wednesday morning and Wednesday evening. stress buster class could help you. Stress Buster is available to anyone over the age of 18, who After the success of the last stress buster class, a local health trust are registered with a Doncaster GP practice. It is not suitable is taking bookings for its free six-week educational programme for people who have major alcohol or drug issues, people with in January which teaches Doncaster people how to control their thoughts of self-harm or already open to a mental health team. stress and worry. Please contact your GP for help with any of these problems. Stress Buster classes are designed for people who are feeling For more information, or to book a place, please ring 01302 stressed or think that they might be suffering from problems such 565556 or visit http://iapt.rdash.nhs.uk/ as anxiety, depression, sleep difficulties and panic. Tim Godley, from this Trust, who is involved in organising the classes, said: “One in six people suffer from stress or anxiety during their lives. “This course aims to teach people to understand the triggers of their stress and anxiety and provides them with the support and self-help techniques to be able to manage it. We also provide an information 18
Doncaster Matters Health Action Team raising awareness Colleagues from our Health Action Team presented at TARGET to east and north locality practice nurses. The team raised awareness about annual health checks, cancer screening and health action plans for people with learning disabilities. The team raised awareness about annual health checks, cancer screening and health action plans for people with learning disabilities. Pictured left to right are: Simon McFarlane, Trainee Nurse Associate; Glynis Smith, Acute Liaison Nurse/ Health Action Team Manager; Louise Darling, Co- Trainer; and Catherine Magee, Health Facilitator Nurse New Physical Health and Wellbeing Service A new service has launched in Doncaster that aims to support the physical health and wellbeing of people who have a serious mental illness (SMI). GPs across the borough and mental health staff at this Trust are working together to provide Physical Health and Wellbeing Clinics throughout Doncaster. The aim of this new service is to support and encourage patients, currently on the SMI register to live healthier lifestyles. In addition, the service will support antipsychotic monitoring for patients who are prescribed antipsychotics by primary care. Andrea Little, Team Leader, said: “This new service means that we can reach out to this vulnerable group of people to help them to overcome some of the barriers that they may face when accessing health services. We take a holistic approach to support both their mental illness and physical health.” Emma Butterworth, Programme Manager, said, “It has been a great opportunity for the Programme Management Office to work closely with operational services to support development and implementation of this fantastic new service for people living in Doncaster.” The new service consists of multidisciplinary teams working in primary care settings and community hubs located in Conisbrough, Thorne and central Doncaster. The service is led by Primary Care Doncaster Ltd and this Trust in consultation with Doncaster Local Medical Committee. The Physical Health and Wellbeing team pictured from left to right: Trina Gilbert, Christopher Andrews, Zoe Down and Amy Scholfield Registered Mental Health Nurses; Joanne Lowndes, Paula Brown, Sarah Smith and Lydia Reynolds, Health Care Assistants; and Andrea Little, Team Leader. 19
Volunteering Matters Fancy volunteering? Do you have baking skills to rival Mary Berry? Fancy driving patients to appointments? Or helping to man a reception? These are just a few jobs dedicated volunteers carry out at our Trust. Now our staff are on the hunt for more volunteers in Doncaster to get involved and help support patients. Volunteers can give as much or as little time as they wish and are needed to support baking, crafts, gardening and musical activities, including dancing – so if you have the skills or can get people up on their feet to join in an activity, they would love to hear from you. St John’s Hospice in Doncaster, also part of RDaSH, needs volunteers for a range of roles including driving and reception duties. Interested? If so, from February 5 our volunteering staff will be taking part in a monthly recruitment drive in the WellBean Coffee Lounge, Tickhill Road Hospital, Tickhill Road Site, off Weston Road, Balby, Doncaster. Carol Bowyer, Voluntary Services Manager, said:” Are you considering a career in Mental Health Services and would like to gain some work experience? If so, this would be an excellent opportunity for you. Or do you have spare time and would like to volunteer with us? We’ve a number of varied volunteering roles available.” Lindsey Richards, who manages volunteers at St John’s Hospice, added: “Did you know that helping others and volunteering has been shown to have a positive impact on the lives of volunteers, helping them to gain new skills and to boost self-esteem. We really value our volunteers – they’re fabulous. Why not come and join them?” Anyone who would like more information but can’t make the events can COUNT ME IN ! RDaSH Volunteers 20
Hospice matters Kind-hearted golfers support St John’s Hospice Kind-hearted golfers have raised £2566.65 for St John’s Hospice in Balby to benefit local people and their families who use its services. The funds were raised by Doncaster Golf Club as one of its charities for 2019. Lady Captain Carole D O’Neill chose St John’s Hospice as her charity of the year in memory of a member of her family who had used its services. Carole said: “I wanted to support a local charity and chose the hospice in memory of my husband Patrick. He was keen golfer and member of the club and used the care of the hospice. It is only at times of need that you realise just how important the hospice is and it’s a mark of appreciation for the care that they provided.” us over the last year. Every penny raised will go towards making our patients and their carers lives more comfortable.” The Balby-based hospice provides a comforting environment for people with life limiting illnesses and their families. It includes a Pictured from Doncaster Golf Club (left to right) are: Geraldine day hospice where people can come and take part in therapeutic Kaill; Judith Hudson; with Lindsey Richards, St John’s Hospice; activities to improve their wellbeing. The staff support patients Carole D O’Neill, Kay Vickers; Denise Andrew and Vanessa and families to live with their illness. Woodward. St John’s Hospice Fundraiser Lindsey Richards, said: “It’s fantastic that Doncaster Golf Club, their family and friends have supported Tin Pot Theatre supports St John’s Hospice A South Yorkshire theatre company has presented four collection buckets full of money from its performances of Aladdin for St John’s Hospice in Balby. Two of the main characters from the Tin Pot Theatre’s Aladdin pantomime Suzy Dix and Jacob Sykes travelled to the hospice on Weston Road in Doncaster to hand over the buckets filled with £870.47 to Lindsey Richards Fundraiser at St John’s Hospice. Suzy, who played the Princess in the pantomime, said: “We wanted to show our appreciation to the hospice for everything they did for my mum while she was in their care. The collection buckets were displayed at each of our eight performances at Montgomery Hall, Rotherham and we are all very grateful to those who donated thank you.” Left to right are: Janet Wilkinson, Nursing Assistant; Suzy Dix St John’s Hospice Fundraiser Lindsey Richards, said: “A big thank and Jacob Sykes from Tin Pot Theatre and Lindsey Richards, St you to Suzy and Jacob and everyone from the Tin Pot Theatre for John’s Hospice Fundraiser. supporting us. Every penny goes towards the comfort of those who use our services.” If you would like to become a sponsor of St John’s Hospice or fundraise by holding an event, please get in touch with the fundraising team on 01302 796662 or 01302 798391 to help the hospice this year. Alternatively you can donate here: http://www.stjohnshospicedoncaster.co.uk/fundraise/donate/ Follow us on: @stjohnsappeal stjohnshospicedoncaster 21
Improvement Matters • Quality • Culture • Improvement • Compassion • Leadership Agile working programme The Trust has been investing in a programme of agile working to enable community clinical staff to work in a more flexible way with full access to the IT systems that they need. This agile working continues to be rolled out across community teams and although this programme is still in progress, we have been monitoring the benefits and want to share with you some of the feedback. ught in ally tho e easy we o r ig ay not b t we did “While to pra c tic e m suppor p ut tin g this in not have the uch as w e hen tha t e m a y tim e s s at w nt hav ense th am at importa r team things and “I am findin in the s o ur te r o s s o u ll s afe g agile a go dsend when ve fr o m v is it , a c e a re a h aving to bala ha ifficult e sure w a t nce the hom ad a d e m a k ay th ca n ba la e/work life. we h .W aw nce more ea I r eally positive r each other in w ith m y sily work co m m b e en re f o s .” ca ring re itm en ts we are the ell for u compared to sponsibilitie s at home a works w ster. how the role was structure n d Donca it has reduce d my stress si d before, though I ha gnificantly. ve more cho I feel as this gives m ice and flexi e more confi bility and do a great jo dence of my b and keep ability to my family h North Linco appy too.” lnshire. “My portfolio of community services have been agile for a number of years now but the agile training for existing teams was useful to be able to access the updates and support on offer and share with new members of the team. The new Agile Toolbox on the intranet is also a welcome addition.” Remember, if you experience any connectivity Rotherham issues which affect the quality of patient contacts please ensure that these are raised via IR1 process so that the intelligence can be gathered, evaluated and acted upon. Thank you. If you have any queries regarding the agile working programme please email Louisa Redhead on louisa.redhead@nhs.net 22
Improvement Matters Axe the Fax You should all be aware that the NHS has been instructed by the Department of Health and Social Care to stop using fax machines by the target date of April 2020. This means that health and care services across the NHS will no longer be using fax machines to send or receive NHS or patient communication. NHS organisations will be required to use alternative communication methods such as secure email, to improve patient safety and enhance cyber security. The PMO team is working collaboratively with colleagues in Information Governance to ensure that the Trust and its health partners will be supported in the process of safely implementing the Department of Health directive. We aim to end fax usage across the Trust by March 31. If you require any support in axing the fax, please get in touch: rdash.ig@nhs.net LEAN – clinical caseloads We are working on a time limited piece of work exploring clinical caseload standards and sizes within adult mental health services. This work will initially be focused on the Rotherham Mental Health clinical treatment teams. The aim of this project is to define a set of clinical caseload standards based on safe best practice standards, with clearly defined accepted variations. This project will also include an understanding of processes for the allocation and management of caseloads and management processes to address any variance (too small or large a caseload). Comparative analysis with other trusts will be carried out alongside any national guidelines. Overall this project can support existing demand and capacity work and has clear safety and quality benefits and supports workforce wellbeing. We are looking forward to working with colleagues in Rotherham to progress this piece of work. For further information about this piece of work please email Anthony Benson on anthony.benson@nhs.net 23
Improvement Matters Updates from the Improvement and Culture Team Quality, Service Improvement and Redesign (QSIR) Practitioner programme Are you currently involved in improvement and service redesign work or planning to do so in the future? Then the QSIR programme will be of benefit to you. This programme is approved by the Institute of Healthcare Improvement and also the Royal College of Nursing. On completing the programme you will gain a recognised qualification with further opportunities to develop by becoming a QSIR Teaching Associate. The eight modules which will be covered in the course are shown in the diagram below. The first cohort has already started. The second cohort starts on February 6 in Almond Tree Court, Woodfield Way, Doncaster with further cohorts throughout the year. Here are some comments from those who have completed the programme: Judith Graham, Deputy Director for Organisational Learning and Development, pictured right, said: “The QSIR programme goes beyond the technical aspects of change, really focusing on the human dimensions of changes and human factors that can support or hinder change.” Paula Rylatt, Head of Improvement and Culture, said: “So much passion, wisdom and experience in the room was really inspiring, and gave me more than one idea to pinch with pride.” Sue Statter, Leadership and Organisational Development Facilitator, said: “Sharing and learning with colleagues from my own and other trusts has been really valuable and inspiring.” Interested in this programme then email the RDaSH Academy at rdash.learninganddevtraining@nhs.net 24
Improvement Matters Rainbow badge training Like to raise your awareness of the issues surrounding LGBTQ+ people when accessing healthcare and how we can make a positive difference to their experiences, and, in turn on their physical and mental health. This training session offers you a safe place to talk about and raise concerns that you might otherwise feel embarrassed asking. Wednesday February 26 at St John’s Information Centre, Tickhill Road Site Choose one of the following sessions: 9.15 to 10.45am or 11am to 12.30pm. Please email Amanda.ambler@nhs.net to book a place. Freedom To Speak Up Did you know that we have a new Freedom to Speak Up (FTSU) Guardian Noma Makhanda who has joined our team of FTSU champions? Speaking up about a worry or concern you have at work improves our services for patients and also your working environment. There are many ways to raise concerns, please print this poster which shows you how to do this. If you feel that you can’t raise a concern in your team or with your line manager please contact one of our FTSU champions or Noma herself. You can also go to one of our champions below: Jan Greaves, Nicola Dyke and Joanne Rimmington (Children’s) Kim Goddard and Jennie Pearce (Safeguarding) Laura Clarke and Sarah Pinder (Specialist Services) Sarah Persad Collen and Takunda Zizhou (Community Mental Health) Lisa Groundcourt and Ian Higgins (Estates/Catering) Niall Finn (Health Informatics) Gillian Moore (Great Oaks) Carlene Holden (HR) Robert Maginnis (Patient safety Lisa Barker (Single Point of Access). If you’d like to become a champion yourself please email rdash.ftsu@nhs.net 25
Improvement Matters New Supervision Policy and paperwork You may recall that last year one of our Listening into Action work strands focused on improving our staff supervision and PDR process. You told us that you wanted a more meaningful way to record and align both the supervision and PDR processes. We listened and set up a working group to take forward some of the suggestions made. Since then work has been taken place looking at several features including the PDR policy, the supervision policy, the paperwork templates for both AND the development of the electronic staff portal We are really pleased to share that the new supervision policy is complete and ready to use and that the templates within it have been co-produced with our staff, to ensure they are as meaningful and useful as possible. You’ll see that there are no longer two separate supervision policies, both clinical and management supervision is incorporated into one policy with the template suitable for both. There is an appendix that staff can opt to use during clinical supervision as a guide for their supervision discussion. You will find the new policy and documentation here: https://www.rdash.nhs.uk/57503/supervision-policy/ 2020 staff network meeting dates Like to join our staff networks, here are the dates for this year. Black Asian and Minority Ethic (BAME) February 26 2 to 4pm Seminar 1 St John’s Information Centre March 26 1 to 3pm Seminar 1 St John’s Information Centre April 25 11am to 1pm Board Room 2, Woodfield House May 28 1 to 3pm Seminar 1 St John’s Information Centre June 25 1 to 3pm Graeme Fagan Room, Meridian House, Scunthorpe July 30 1 to 3pm Seminar 1, St John’s Information Centre August 27 1 to 3pm Seminar 1 St John’s Information Centre September 24 1 to 3pm Seminar 1, St John’s Information Centre October 22 1 to 3pm Seminar 1, St John’s Information Centre November 19 1 to 3pm Seminar 1, St John’s Information Centre December 10 1 to 4pm Seminar 1, St John’s Information Centre 26
Improvement Matters Lesbian Gay Bisexual Transgender Q+ (LGBTQ+) February 10 1.30 to 3.30pm Conservatory Opal Centre, Tickhill Road Site March 9 2 to 4pm Conservatory Opal Centre, Tickhill Road Site April 14 1.30 to 3.30pm Conservatory Opal Centre, Tickhill Road Site May 13 1.30 to 3.30pm Conservatory Opal Centre, Tickhill Road Site June 16 1.30 to 3.30pm Conference Room, Honeysuckle Lodge July 15 9.30 to 11.30am Seminar 1, St John’s Information Centre September 16 10am to 12noon Seminar 1, St John’s Information Centre October 13 1 to 3pm Seminar 1, St John’s Information Centre November 11 1 to 3pm Seminar 1, St John’s Information Centre December 9 10am to 12noon Seminar 1, St John’s Information Centre Disability And Wellness Network (DAWN) February 4 1 to 3pm Conference Room, Honeysuckle Lodge, Tickhill Road Site (THR) March 4 1.30 to 3.30pm The Conservatory, Opal Centre (THR) May 6 1.30 to 3.30pm The Conservatory, Opal Centre (THR) June 4 10am to 12noon Seminar 1, St John’s Information Centre July 6 1.30 to 3.30pm Seminar 1, St John’s Information Centre September 9 10am to 12noon Seminar 1, St John’s Information Centre October 7 10am to 12noon Seminar 1, St John’s Information Centre November 5 1 to 3pm Seminar 2, St John’s Information Centre December 3 10am to 12noon Seminar 2, St John’s Information Centre To know more about our staff networks please email rdash.equalityanddiversity@nhs.net To contact the Improvement team please email rdash.improvement@nhs.net 27
Trust services for all... Did you know that these services are available to the public too? Sew & Sew sewing service From curtain making, soft furnishings, embroidery, to garment repairs and alternations, why not contact them today for more information or a quote on 01302 796009. The Laundry the Laundry washing and ironing service. Staff and the public can drop their dirty laundry with us and collect them within two working days, clean and folded. We offer 48 hour turn around on a bag service of 20. For further information call us on 01302 796014. Or visit the laundry website for details and prices: http://www.thelaundryservice.org.uk Print Services Based on the Tickhill Road Hospital site, our in-house print service offers a quick turnaround, printing: business cards, invitations, flyers, greeting cards, calendars, catalogues and large format services pullup banners contact the team for a quote on 01302 796125. Catering on our sites: Food and Drink Café based on the Tickhill Road Hospital site. Serving breakfast, lunch and snacks to eat in or takeaway. WellBean Coffee Lounge based in the main entrance of Tickhill Road Hospital. Serving a range of barista coffees, speciality teas and healthy snacks and sandwiches to eat in or takeaway. We’re hiring... all levels of clinical and non clinical staff. Know someone who would like to join our team of great people! Scan the QR code for a direct link to Call our new recruitment hotline jobs available or visit: ✆ 01302 796272 www.rdash.nhs.uk
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