IT INFRASTRUCTURE 2020 - Enterprises in a fully Interconnected World - An analyst report created on behalf of Equinix Germany GmbH
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IT INFRASTRUCTURE 2020 - Enterprises in a fully Interconnected World - An analyst report created on behalf of Equinix Germany GmbH Rene Buest, Senior Analyst and Cloud Practice Lead
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen TABLE OF CONTENTS Digitization, Fast and Slow - Enterprises in the Digital Transformation........................3 The evolution of enterprise IT infrastructure...................................................................7 Interconnection Oriented Architecture ™.......................................................................15 IT Infrastructure 2020: Recommendations for the CIO...................................................21 About Equinix....................................................................................................................25 Author.................................................................................................................................26 About Crisp Research........................................................................................................27 Contact...............................................................................................................................28 Copyright...........................................................................................................................28 © Crisp Research AG, 2016 2
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World DIGITIZATION, FAST AND SLOW - ENTERPRISES IN THE DIGITAL TRANSFORMATION In his book „Thinking, Fast and Slow“, partments have developed, installed the psychologist and Nobel Prize and updated vast amounts of IT winner Daniel Kahneman is dealing systems around the globe in the past with two different types of human three decades. They have digitized think-ing. Based on his research of their company continuously by the several decades, Kahneman introduction and maintaining of ERP distinguishes two processes of and CRM systems, file servers, office thinking: software solutions and self-developed applications. ❚ The emotional „System 1“, which is constantly active, very fast and thus The IT department thus has been acting innovative. responsible for the maintenance of the data center. No other employee ❚ The logical acting „System 2“, would or to be precisely could deal which is rarely active and which with that task. To get to this status was behaves sluggish and uncreative. hard work and it remains until today. Furthermore, Kahneman is dealing with the „halo-effect“, i.e. the pattern of However, today everything is suddenly thinking, from which the human different. At once, everybody shouts brain draws a hasty conclusion based for the Digital Transformation. This on incomplete or erroneous comes to a lack of understanding in information. many IT departments. ‘Transform digital?’ Digital systems have been With the projection of Kahneman‘s introduced and maintained under research on current developments in own control in the last 30 years. the field of information technology, From the perspective of similar thought patterns are found at characteristics of Kahneman’s System 2, the managing floors and IT the stimulus word „Digital departments of companies, too. In Transformation“ is actually a bit particular IT decision makers are not misleading. Especially when one is be impressed anymore by media- working in the field of IT for decades driven stimulus words, foremost and has witnessed all developments in cloud, social, big data and finally this period. digitization or digital. After all, IT de- © Crisp Research AG, 2016 3
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen THE HALO-EFFECT CONTROLS ENTERPRISES As part of this, companies have the On the one hand, this digital opportunity of developing new misunderstanding in IT business models. For the IT departments can be explained by a department, it is a matter of more typical operational blindness grown than to just keep the status quo and over the years. On the other hand, keep things running. IT must be the already mentioned „halo effect“ understood as a strategic partner and could be a reason. Even if IT business enabler and has to work departments have focused on the closely together with the various introduction and operation of IT departments to understand their needs technologies and thus also with and requirements. In the digital digital topics in recent decades, age and during the Digital today we are talking of a different Transformation in particular, this can and completely new form of result in a strategic competitive digitization. Since the Digital advantage for a company. Transformation, which is an issue today, describes the fundamental The Internet of Things (IoT) and the transformation of companies towards Industrial Internet are symbols of the a fully interconnected digital digitization of all industries. New and organization. On the basis of new smart products are developed or technologies and applications, more existing „analogue“ devices are processes and process elements of equipped with sensors and so the digital economy need to be expanded „smartly“ and included in redesigned and the requirements (e.g. the digital value chain. By classic real-time, cross-linking) adjusted. forms of organization and technical IT There is a case for the close structures, no IT department is able integration of entire processes and to get along this shift anymore. supply chains within the company, as Longstanding IT departments thus can well as with partners, suppliers and not timely or innovatively response customers. Finally, it is also about a to the requirements of the closer customer relationship and a departments. They neither can better understanding of the proactively offer customers new customers to design and offer an products and solutions accordingly. optimized and in particular The Digital Transformation therefore appropriate customer experience. The requires rethinking and a radical Digital Transformation thus influences change within IT departments. the customer and business relationships and changes or rather brings new value chains. © Crisp Research AG, 2016 4
IT Infrastructure 2020: Enterprises in a fully Interconnected Worldoud als Kernsäulen der Digitalen DIGITIZATION TAKES PLACE IN TWO IT WORLDS This has an obvious reason: indeed, The way how IT organizations are set up IT departments need the scalability within the Digital Transformation can be and agility to develop modern furthermore derived from Kahnemann’s applications and services to operate. both processes of thinking. However, the operation of legacy By a closer look at the two paradigms, it applications, avoiding data silos and can be stated that the preservation of control and ❚ „System 1“ shows a innovatively compliance with legal frame works and moving forward, still have a central role. Therefore, pioneering IT environments for ❚ „System 2“ shows a stable and supporting a comprehensive digital expectant behavior. strategy must be considered separately at this time. This is exactly what the digital reality shows in companies that no longer focus on only one IT form. Instead, IT organizations ind themselves automati-cally in two IT worlds, Crisp Research characterized those two as „Dynamic IT“ and „Static IT“. Dynamic IT vs. Static IT Scalable Agile Novel Critical Slow Legacy Hybrid IT Integration Highly Innovative Traditional Enterprise Rapid Delivery Highly Complex Modern Services Operational Reliability Dynamic IT Static IT Dynamic IT environments are the preferred Static IT environments host enterprise choice for digital business models and applications that underlie specific novel applications to benefit e.g. from constraints due to e.g. legal, compliance scalability, flexibility and global reach. and data privacy issues or technical limitations. Source: Crisp Research AG, 2015 © Crisp Research AG, 2016 5
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World „Dynamic IT“ environments are Despite their heterogeneous nature, it currently used mainly for the is necessary to connect the „Dynamic development and operation of digital IT“ with the „Static IT“ in order to business models and new applications ensure both the legal requirements to benefit among others from its and the necessary compliance scalability, flexibility and global reach. regulations. But at the same time, „Dynamic IT“ environments run on this ensures the company is not cloud infrastructure platforms and limited in terms of its capacity for are characterized by the following innovation. In this case, the goal is features: especially to expand the „Static IT“ ❚ innovations are in focus with the resources of the “Dynamic IT” flexibly and, in the best case, seam- ❚ speed and faster time to market lessly integrate them with each other. ❚ high agility and flexibility Both the „Dynamic IT“ and the „Static ❚ permanent additions and improve IT“ are essential parts of the „Digital ments (continuous development) In-frastructure Platform“ (DIP), which forms the technological basis of an „Static IT“ environments accom- individual digital strategy of a modate mostly enterprise and backend company. applications that operate on the basis This Digital Infrastructure Platform of their legal regulations, privacy and is fundamental for new business compliance guidelines, but particularly models and agile business processes because of technical limitations on the as part of the digitization. traditional IT infrastructure. „Static IT“ environments have the following character: ❚ stability, status quo and a long planning horizon ❚ high complexity and cost when changes occur ❚ operation and management of legacy applications ❚ long development cycles and high administrative expenses © Crisp Research AG, 2016 6
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen THE EVOLUTION OF ENTERPRISE IT INFRASTRUCTURE Over the past six decades, the shape Ranging from manually controlled and and characteristics of enterprise fully autonomous individual systems to oriented IT infrastructure have the Internet of Things, which experienced a fundamental change. already exist today. It consists of Crisp Research has identified people, objects, systems, locations seven stages in this development. and data in which companies operate as a fully interconnected part of this economy. Interconnection of Devices Internet of Things Data Transfer Volume Number of interconnected devices (Interconnection) Cloud Computing & Mobile Computing Enterprise Computing Client-Server- Architecture Personal Computer Mainframes & Terminal systems Electronic Accounting machine Time 1950 2020 Source: Crisp Research AG, 2016 © Crisp Research AG, 2016 7
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World ELECTRONIC ACCOUNTING MACHINE MAINFRAMES & TERMINAL SYSTEMS The initial evolution was made by the The 1950s led to the next era of electronic accounting machines at the business computing. This was early 1930s. With this autonomously marked by the mainframe and the working machines, the era of business connected terminal systems. computing was launched. The systems Mainframes are high centralized were designed as special equipment systems, which are operated by for manual book keeping, which were professional programmers and able to cumulate totals and printing system administrators, typically those as a report. Although this type located in enterprise data centers. The of equipment simplifed the accounting infrastructure is usually supplied by records of that time, they still were large a single vendor, who develops and and inconvenient systems. The software controls both the hardware and programs for executing the operations software. Mainframes have a powerful were hard wired to the printed circuit operating system, which can provide boards and could only be changed by appropriate resources for computing rewiring on the panel. In addition to based on a time-sharing model, that, no programmers existed at the multitasking features and virtual time and the machine operator hence memory to connected terminal acted as a kind of „operating system“ systems. The terminal systems and controlled all the system resources communicate with proprietary manually by hand. protocols and proprietary data connections to the mainframe. In 1958, the first mainframe was introduced by IBM, it was able to serve approximately thousands of terminal systems. 1959 the first flight reservation system appeared, based on a mainframe architecture. The appearance of DEC (Digital Equipment Corporation) minicomputer in 1965 created a rethinking. On the one hand, those powerful minicomputers were significantly cheaper than a mainframe. On the other hand, it was possible to decentralize the use of computer systems and adapt each of them to the specific needs of individual companies and departments, instead of using time-sharing. © Crisp Research AG, 2016 8
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World PERSONAL COMPUTER munication ability between the different Although the first P ersonal Computers clients and furthermore serves as a (PC), as the MIT Altair or the Apple I and location for data and centralized Apple II came on the markt already in applica tion deployment. The server can the 1970s, their distribution was rather be e.g. a mainframe. But nowadays, low. The appearance of the IBM PC in preferably more powerful versions of 1981 is considered as the beginning of PCs are used as servers, based on low the PC era, as this rapidly spread among cost Intel processors and usually they US companies. First, PCs were used by a have more than one of them. The easiest command-line based operating system client-server architecture consists of a DOS (Disk Operating System). Later, client that communicates with a server the so called Wintel PCs (Windows via the network - also called second- operating system with an Intel based tier client-server architecture. This microprocessor) became standard for form of architecture is mainly used in desktop computers. These were initially small enterprise networks, whereas large used primarily for word processing and companies usually have complex, multi- spreadsheet calculation and were inter- tier architectures, where the workload esting both for corporate and private and requests are distributed across customers. Despite their growing pop- multiple servers, depending on the task ularity, however, at the beginning and requirements. Client-server there were only single-user systems, architectures have enabled companies to which could not communicate distribute their workloads across many among each other. smaller systems that are much cheaper compared to the central mainframe / CLIENT-SERVER-ARCHITECTURE terminal systems. This has led to an With the rise of the client-server explosion of computing power and architectures in the mid 1980s, the applications within enterprises. degree of crosslinking individual desktop PCs changed abruptly. In a ENTERPRISE COMPUTING client-server infrastructure, desktop With the success of the client-server PCs or laptops, known as clients, architectures, large companies were are connected via a network to the faced new challenges. The integration servers. The server will provide the of their individually established LANs clients with various re-sources. Both (Local Area Networks) in an overlapped parties share the work. The client is cross-border network turned out to the input device of the user, be difficult. Applications that were de- whereas the server provides com- veloped by local departments or in © Crisp Research AG, 2016 9
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen other regions around the globe, initially was to provide all relevant have not been capable of communicat- business information, such as ing with each other or sharing data. inventory data for sales staff or current sales figures to decision makers This changed during the 1990s when independent of time and location. network standards and software However, it has shown that at this appeared on the market that made it point the theory and practice are far pos-sible to integrate various networks apart. For historical reasons, there and applications across the entire are IT infrastructures especially in organization into a unified enterprise large companies of a virtually wide infrastructure. impenetrable web of hardware systems and software applications. With the development of the Internet This fact makes it difficult to achieve towards a trusted communication the desired level of integration and medium, more companies allows the integration to become a proceeded to use the TCP/IP long process, which may extend over a protocol (Transmission Control period of up to ten years. In addition Protocol/ Internet Protocol) as a to that, information technology standard to interconnect their became increasingly important in networks. The resulting IT the companies. This results in higher infrastructure led to a connection of finan-cial expenses, whereby the IT the systems of hardware vendors and grew to a central cost driver without different networks and thus an apparent value proposition in the representing partly large enterprise value chain of the company. networks, where information were exchanged within the organization CLOUD COMPUTING & MOBILE COMPUTING but also across companies. This With the beginning of the 2000s, two form of corporate networks megatrends have grown that last connected main-frames, servers, until today and have changed the IT personal computers and mobile market fundamentally: cloud phones. They provided a connection computing and mobile computing. to public infrastructures, such as telephone systems, the Internet or Cloud computing describes the terms other publicly accessible services. of standardized IT resources, such as infrastructure, platforms and The enterprise computing era software in an „as-a-service“-model promised to allow a fully via a data connection, preferably integrated IT services platform the Internet. Cloud computing for the management of a distinguishes three levels of service: global acting company. The hope © Crisp Research AG, 2016 10
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen Furthermore, cloud computing ❚ Infrastructure-as-a-Service promotes business agility by IT (IaaS): Standardized IT resources resources based on an on-demand in terms of computing power, model quickly, at any time and easily storage, network, and platform available. services or microservices depending on the provider. Over the past decade, the leading cloud providers have expanded ❚ Pl atform-as-a-Serv ice their global footprint steadily and (PaaS): Standardized platforms operate their cloud environments in for the development, operation and data centers strategically distributed in lifecycle management of an many regions worldwide. Companies application. benefit from a global reach and can furthermore get in touch rapidly with ❚ So ftware-as-a-Serv ice existing or potentially new customers (SaaS): Standardized and directly in other regions of the world. The deployable applications, which can rise of highly scalable and globally be used device-independently via a oriented cloud environments standard web browser. procured the mobile In a cloud model, companies no longer computing’s break through, as we own the IT resources, but they rent it on know it today. a monthly base from a cloud provider. In a so called „pay-per-use model“ they Mobile computing allows to access sys- pay only for what they use. This form of tems, data and applications at any time, IT resource utilization allows companies from any place and on any device. to create a more flexible IT cost struc- It ensures that companies can enter ture by shifting its cost model from a into a closer dialogue with its CapEx (investment costs) to an OpEx employees, customers, partners and model (operational costs). suppliers. 2015 2016 2017 2018 2019 2020 2015-2020 REVENUE REVENUE REVENUE REVENUE REVENUE REVENUE REVENUE REVENUE* REVENUE* REVENUE* REVENUE* REVENUE* REVENUE* GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH MARKET FOR IAAS PUBLIC 15,4 55,5% 23,5 52,7% 34,3 46,4% 46,6 35,5% 58,3 25,1% 67,8 16,3% 104,2% CLOUD WORLWIDE * in Billion EUR Source: Crisp Research AG, 2016 © Crisp Research AG, 2016 11
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World Once portable computers (laptops) From a different point of view, the became more powerful, lighter and cloud, however, represents the thus more attractive in the last decade, maximum flexible interconnection of today much more handy sizes, such as many different areas of our world, smartphones and tablets, provide a which otherwise would not be better mobility and thereby increase imaginable nowadays. For example: the mobile user experience. This trend smartphones. Without the cloud, the will continue consistently, because retail user experience of smart-phones today centric industries, such as retail and the would not be advanced that greatly. automotive industry are just now We would not be able to chat via recognizing the added value of the iMessage or WhatsApp independent mobile app economy on a large scale. of the location, or share photos via They provide their clients with Instagram or Snapchat. It is the same information to offer a better user with the use of social networks, such experience and to learn from the data as Facebook, Twitter or LinkedIn and they receive from them in return and so search requests on Google and get a better understanding for the user Bing. All paths of these data commu- behavior. nications run on backend applications with in cloud infrastructures and INTERCONNECTION – THE MAXIMUM DENSITY thus ensure this high degree of OF CROSSLINKING interconnection. By speaking about the cloud, keywords like scalability, availability and flexibil Likewise, most mobile apps save their ity move instantly to the center. With data in the cloud. A striking example for a glance at the latest developments in this comes from the field of the IT market, it can be ascertained that augmented reality - the realtime the cloud currently has and will have a presentation of value added much greater influence in the future, information of an object obtained by more than previously thought - since a camera, e.g. of a smart-phone. the cloud is the basis of todays Augmented reality applications store Digital Transformation of enterprises. the value added information Only on the basis of using dynamic usually not on the local device - since acting and globally scalable the devices have far too little storage platforms and infrastructure, the IT space - but download the data from strategy can be adapted to the ever the cloud as needed. changing market situation and so support the company strategy from the technical side. © Crisp Research AG, 2016 12
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World When we put ourselves into the The basic fields of application and Internet of Things (IoT), this density of possibilities of the Internet of Things interconnection is getting even more are almost unlimited. For the next massive. The IoT represents the three years, Crisp Research has connection of physical objects, which identified four key areas in which the includes people, sensors, household IoT is taking a significant impact: items, cars, in-dustrial plants and many ❚ An improvement of marketing more. The IoT closes the gap between through the more intensive analysis the traditional and the digital world by of the behavior of people, objects a seek of maximum interconnection and data on the one hand, and the and the largest possible exchange of inclusion of the context, e.g. time information. The broad dissemination and place where the objects reside and adoption of the IoT will still take on the other hand. This includes e.g. some time. But it will contribute to a the location based advertising and similar major transformation as it is the analysis of purchasing patterns exemplified by cloud computing since across different stores several years. Crisp Research assumes that in ❚ Improving the response to specific 2025 approximately 30 billion of situations in real time. This includes interconnected devices will be on the e.g. the control of transport routes market. based on different variables, such as the weather, the fuel consumption or More and more companies will softer factors, such as potential appear, which use the realtime analysis hazards. to identify trends in data and respond directly to it. This includes e.g. the ❚ Support for decision by sensor analysis of customer needs in realtime based analytics using more in order to transfer individually profound analysis, such as constant advertisements to them directly health monitoring of patients for a through their smartphone or wearables better treatment. that also exactly matches the current ❚ A higher level of automation and context of the client’s activity. Other better control for optimization of applications are found in the fields processes and the use of resources of transportion and logistics. Here, the (such as smart metering) as well as IoT may help to optimize the arrival risk management systems. time of deliveries or improve the CO2 balance, based on the use of data patterns. © Crisp Research AG, 2016 13
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen The Internet of Things will very quickly The result is a maximum interconnect- become a decisive factor for the future ed ecosystem consisting of people, competitiveness of companies, which equipment, things, objects, data and also have to fight with their necessary places. This will evolve towards a fully technology strategies. interconnected economy in which every company must become a part in order The „Interconnection“, meaning to remain competitive in the future. the comprehensive networking and This includes to work seamlessly with full interaction with our environment digital communities. Here, it is essen- is the next logical step after today‘s tially necessary that companies build digitization of companies. It aims to their individual infrastructure strategy link part-ners, customers and suppliers foundation already today. in a very efficient and highly automated manner with each other. © Crisp Research AG, 2016 14
IT Infrastructure 2020: Enterprises in a fully Interconnected Worldoud als Kernsäulen der Digitalen INTERCONNECTION ORIENTED ARCHITECTURE ™ Supported by the cloud, companies This includes the unceasingly growth of: are now in the next step of their ❚ data digital evolution. However, they also facing new tasks, which they have to ❚ users serve with new infrastructure and platforms, from a technical point of ❚ devices view. In addition to that, companies ❚ locations are no longer just in one challenge, but several vectors need to be which must be both served and considered simultaneously. analyzed in realtime and be protected against the increasing amount of cyber attacks. Enterprise in the Internet of Things Source: Crisp Research AG, 2016 © Crisp Research AG, 2016 15
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World MULTI CLOUD ARCHITECTURES AS BASIS OF HIGHLY ❚ Exploit innovation INTERCONNECTED ECOSYSTEMS potential. The combination of these „things“ Decision makers who want to pro- mentioned above takes place in the vide their departments and devel- cloud or the connection and integra- opers with innovations look around tion of multiple clouds based on a multi for more than one provider. Finally, cloud deployment strategy. Reasons for “the one” innovation machine in the this strategy are diverse and IT decision cloud does not exist. Instead, other makers should have a great interest providers repeatedly bring out new to put multi cloud sourcing on their services to help a company becom- agenda. Possible IT architectures help ing successful even faster. Different to address the following challenges: innovations are thus obtained from multiple vendors. ❚ Risk management. From a risk management perspective ❚ Compliance requirements. and the avoidance of a full lock-in, Especially when it comes to the issue more than one provider needs to be of data (keyword: data gravity), considered in a holistic cloud strat multi cloud scenarios have an egy in order to minimize the risk of important role. Thus, e.g. legally failure and beyond that keep options afflicted data can be stored at a open for a change. provider who can ensure the necessary legal framework (data ❚ No One stop cloud shop. protection, data locality). The There is no cloud provider that has a services of another provider then full portfolio of services and solutions, access the data without actually which meets all of the requirements a moving it. The computing power and company needs. A complete individ innova-tion will then reach out to ual cloud stack consists services of the data and the data itself does more than one cloud provider. not have to get there. © Crisp Research AG, 2016 16
IT Infrastructure 2020: Enterprises in a fully Interconnected Worldoud als Kernsäulen der Digitalen ❚ Data aggregation and data ❚ Global delivery. analytics. Performance in the cloud is one of Data is now spread across many the major challenges when it comes systems, services, applications, to services and deliver information devices and locations. However, quickly to the customer (keyword: the added value of the individual latency). When those services and data results in combination with data are brought closely to the other data for a better corresponding target customers, understanding of the customer or this hurdle can be handled. This operations of machines and systems must be taken into account to optimize processes across the especially if a cloud provider is not enterprise based on big data acting in a specific national market analytics and machine learning. with its own data center. Possibly another provider can be chosen, which is already on site to performantly serve the customers. What is your favorite cloud deployment model (Public, Private, Hybrid, Multi) Today and Future? Today Future Pure Public Cloud 27,5 % 10,6 % Hybrid Cloud Own IT infrastructure combined with a public cloud 25,9 % 32,8 % Multi Cloud Management of various cloud 12,7 % 36,0 % environments incl. at least one public cloud Private Cloud 20,6 % Pure private cloud in own data 33,9 % center Source: Crisp Research Ag, 2015 n = 189 © Crisp Research AG, 2016 17
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World Illustration of Multi Cloud Computing (cloud Supply Chain) Enterprise Cloud Infrastructure/ Sub-Component Sub-Component Sub-Component Sub-Component Sub-Component Application (1-n) Cloud-Supplier (1-n) Cloud-Supplier (1-n) Cloud-Supplier (1-n) Complete System (1-m) Module (1-m) Micro Service (1-m) Source: Crisp Research AG, 2016 To get a better understanding of multi INTERCONNECTIVITY AS CORE COMPONENT FOR THE cloud scenarios, it is helpful to take a INTERNET OF THINGS closer look at the supply chain model In the Internet of Things new concepts from the automotive industry as an and architectures are required to example. A car manufacturer uses get the neccessary high density of different (partially redundant) interconnection. Decision makers contractors which supply with should concentrate especially on the components, sub-assemblies or seamless connection of: finished systems. In the end, the ❚ people carmaker adds the parts just-in-time in its assembly plants. ❚ places A multi cloud scenario adapts the idea ❚ data of the automotive industry, by cooperating with more than one cloud ❚ objects provider (cloud supplier). In the end, in order to establish their company all services in this cloud supply chain as part of this fully interconnected are integrated in its own cloud economy. application or cloud en-vironment. © Crisp Research AG, 2016 18
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World Enterprise Interconnection Source: Crisp Research AG, 2016 In this case, they can extract business critical magnitude. Here, numerous advantages in order to a quick and stable provision remain competitive in the future. of resources must be in focus, too. ❚ Connecting people. ❚ Connection of data. The work across country borders and The rapid and reliable integration of timezones is becoming increasingly data from different sources (optimum important for companies to reach and in real time), provide companies serve their employees, partners, nowadays with a not to under- suppliers and customers 24/7 in differ estimate competitive advantage, ent country markets. This applies to by learning from the analysis and companies in industrial manufacturing mak-ing decisions more quickly and as well as various service sectors. thus provide its customers with efficient information. ❚ Connection of locations. The location independent access to systems and applications by employees, partners, suppliers and customers is increasingly becoming of © Crisp Research AG, 2016 19
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen ❚ Connection of objects. In addition, a solution for a connection The Internet of Things and the and integration of systems, services and Industrial Internet are still in its applications must be found, at best beginning and just preparing the using several vendors, together with the next industrial revolution. The way of own IT. For this purpose, ecosystems optimizing or forming new such as the Equinix Cloud Exchange existing production methods, makes sense, which allows to establish logistics and value chains based links from the own infrastructure on sensor technology, the with public cloud providers such as networking of machines and Amazon Web Services, Microsoft intelligent analysis mechanisms for Azure or IBM SoftLayer. Finally, it new business models, will comes to finding a way to make data dramatically change the allocated available to users 24/7 and provide market powers in the future. analysis as it is needed. Therefore, so called data hubs are available, which On the technical side, in the „Internet allow saving at a local level and record of Things“, companies should deal metadata, which give infor-mation with how they manage to provide about where exactly the data is stored app lications and services performant. in order to access as quickly as Amongst others, the concept of „Fog possible and make it accessible at all Computing“1 may help, in which data times. and workloads are brought closer to the user, which is located on the edge of a data connection. 1 Fog Computing: Der effiziente Pfad der Daten und An- wendungen zum Endnutzer, Crisp Research AG, 2014, https://www.crisp-research.com/fog-computing-der-effi- ziente-pfad-der-daten-und-anwendungen-zum-endnut- zer/ © Crisp Research AG, 2016 20
IT Infrastructure 2020: Enterprises in a fully Interconnected World oud als Kernsäulen der Digitalen IT INFRASTRUCTURE 2020: RECOMMENDATIONS FOR THE CIO The future IT Infrastructures are funda- The Internet of Things dissolves existing mentally different from those of today. data silos, provides access to new data These do not just have a cloud based sources and thereby enables character, but they also have special companies entirely new business requirements regarding the scope, per- opportunities. New digital formance, stability and must ensure companies suddenly appear out of a maximum density of interconnection. nowhere and shake up the existing In context with the planning of their supplier landscape by creating new IT infrastructure agenda 2020, markets and develop new offerings and CIOs should deal especially with services. Today‘s industries are no the following topics: longer organized strictly vertically for quite some time compared to how they were several decades ago. Today, BECOME A PART OF THE INTERNET OF THINGS AND THE online retailers also sell IT resources INDUSTRIAL INTERNET The Internet of Things and the and com-puter manufacturers have Industrial Internet offer CIOs revolutionized the music industry. numerous opportunities to develop These are just two examples showing new IT based business models. The that the competition no longer is the construction of a fully interconnected one that it seems to be. Due to cloud computing, wireless connectivity, system of globally distributed mobile solutions as well as big data computer systems, sensors and analytics and caching, the costs of IT multiple terminals, which all solutions fall considerably. Adding that communicate with each other over the the sensors and terminals decreasing Internet, is currently in full swing. in price as well as the increasing Therefore, it is just a consistent popularity to collect data from conclusion that this change will have a devices at any time and any place. If direct impact on how our lives will CIOs do not recognize this as a clear change in the future and all the and present attack on their companies, potential of the digital company can be they will be confronted sooner or later lifted only by this change. with the corresponding consequences. CIOs should deal with the current and © Crisp Research AG, 2016 21
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World future opportunities to stand aside and IT buyers are being reduced, their company with the best advice to an added value results. In addition to take advantage of the opportunities aggregation and transparency, offered by the IoT. integration and ease of use have an essential role. This procurement USE THE POWER OF ECOSYSTEMS channel makes sense only if the new In recent years, a number of new refer- sourcing model guarantees that IT ence and sourcing options emerged in users obtain, monitor and pay the the cloud market. A variety of platforms, cloud services easily and without great ecosystems and marketplaces exist integration efforts. In relation to from where cloud services are provided, the purchase of e.g. SaaS, this or from where they can be purchased. means that the onboarding and Often the distinction is difficult from management of users and billing the perspective of the user, as there should be uniform. are no generally accepted definitions for these models. Since most cloud Cloud ecosystems are characterized by platforms, cloud ecosystems and cloud a great balance between the marketplaces are still in an early stage participat ing partners and a low level of development and maturity phase, of integration. Mostly cloud ecosystems assortment, partners and the general are a composite of various technology conditions even change in a fast and service providers that provide rhythm. The cloud shopping models their customers with either special can be differentiated by category conditions, implementation support (platform, ecosystem, marketplace), or possibly individual solutions. by the operator (technology providers, Equinix connects multiple cloud IT service providers, independent service partners in its data centers. In operators), by the core functionality these scenarios, users are given the (price comparison, integration, service opportunity to connect directly with delivery) and the depth of the process leading public cloud services and thus integration. Besides all these the latencies decrease significantly. differentiating features this new cloud sourcing models have much in MAKE USE OF THE FOG common. Thus, the aggregation of a Once the cloud is adapted in a wide variety of cloud services and offerings range, new concepts will follow to represent a common denominator. Only enhance the use of scalable and when the information costs and flexible infrastructure, platforms and transaction costs for both IT users applications to further services for delivering data and information more quickly to the end user. In essence, © Crisp Research AG, 2016 22
IT Infrastructure 2020: Enterprises in a fully Interconnected Worldoud als Kernsäulen der Digitalen this is exactly the task of able to access their data at any fog computing. The fog ensures time, from any location, using any that cloud services, comput-ing device is another reason why the power, storage, workloads, idea of fog computing is becoming applications and large amounts of increasingly important. data are being provided at any edge of a network (Internet) in a MULTI-CLOUD IS THE NEW NORMAL real manner. A modern cloud environment or cloud application consist of more In the context of fog, it is also spoken of than one cloud provider and thus „Edge Computing“. The fog is integrates several microservices or organizationally under the cloud and platform services from different serves as an optimized transmission providers using a multi cloud model. medium for the services and data in In this model, a company develops the the cloud. The term „fog computing“ majority of its environment or was cre ated by Cisco as a concept, applications itself and extends the which supports distributed terminals architecture with other, external within the Internet of Things in the services, whose efforts would be too wireless data transfer. Fog computing big to internally develop them from conceptually builds on existing and scratch. Thus the developed cloud widespread technologies such as supply chain is an important part of the content delivery networks (CDN) „Digital Infrastructure Platform“ (DIP) and allows providing more for any business and should be complex services due to the use of considered in order to benefit from the cloud technologies. As increasing diversity of cloud infrastructure, amounts of data must be delivered to a platforms and applications. Complete growing number of users, concepts solution scenarios make it easier to are necessary that improve the idea reduce the development effort and of the cloud that enable enterprises provide the inspriation for new ideas, and service providers to offer their too. content to the end user via a geographically widespread platform. Fog computing helps to transport the distributed data closer to end users, thereby reducing the latency and number of required hops, so that mobile computing and streaming services are being better supported. Besides the Internet of Things, the growing demand from users to be © Crisp Research AG, 2016 23
IT Infrastructure 2020: Enterprises in a fully Interconnected Worldoud als Kernsäulen der Digitalen DIRECT CONNECTIONS ENSURE BETTER This type of connection ensures STABILITY AND CONNECTIVITY not only better connectivity and In the context of enterprises, low latency stability of the connection, but it is important to ensure a smooth also allows the moresimple building operation. Compared to local network of multi cloud environments. Since infrastructure, connections to public Equinix hosts the large public cloud cloud environments, however, have providers in its data centers, thus much higher latencies, since all data customers can be connect via „Cloud take the long way over the public Exchange“ directly with the public Internet. To avoid this long way, cloud infrastructure by cross- colocation providers like Equinix offer connect as required. ways via direct connections with public cloud infrastructure vendors like Amazon Web Services or Microsoft Azure and thereby bypass the public Internet. Based on this so called cross- connects, direct network links between the cloud infrastructure of public cloud providers and the IT infrastructure of their customers are connected. © Crisp Research AG, 2016 24
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World ABOUT EQUINIX Equinix, Inc. (Nasdaq: EQIX) connects the world’s leading businesses to their customers, employees and partners inside the most interconnected data centers. In 40 markets across five continents, E quinix i s where c ompanies c ome together to realize new opportunities and accelerate their business, IT and cloud strategies. Kleyerstraße 88-90 D-60326 Frankfurt TEL +49 69 25 73 85 883 http://www.equinix.de/ https://twitter.com/EquinixDE https://www.linkedin.com/company/200342 https://www.xing.com/companies/equinix/updates © Crisp Research AG, 2016 25
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World AUTHOR Rene Buest is Senior Analyst and Cloud Practice Lead at Crisp Research, covering cloud computing, IT infrastructure, IT platforms, Internet of Things and IT strategy. Prior to that he was Principal Analyst at New Age Disruption and member of the worldwide Gigaom Research Analyst Network. Rene Buest is a top cloud computing analyst in Germany and one of the worldwide top analysts in this area. In addition, he is one of the world’s top cloud computing influencers and belongs to the top 100 cloud computing experts on Twitter and Google+. Since the mid-90s, he is focused on the strategic use of information technology in businesses and the IT impact on our society as well as disruptive technologies. Rene Buest is the author of numerous professional cloud computing and technolo- gy articles. He regularly writes for well-known IT publications like Computerwoche, CIO Magazin, LANline as well as Silicon.de and is cited in German and international media – including New York Times, Forbes Magazin, Handelsblatt, Frankfurter All-gemeine Zeitung, Wirtschaftswoche, Computerwoche, CIO, Manager Magazin and Harvard Business Manager. Furthermore Rene Buest is speaker and participant of experts rounds. He is the founder of CloudUser.de and writes about cloud computing, IT infrastructure, technologies, management and strategies. He holds a diploma in computer engineering from the Hochschule Bremen (Dipl.-Informatiker (FH)) as well as a M.Sc. in IT-Management and Information Systems from the FHDW Paderborn. © Crisp Research AG, 2016 26
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World ABOUT CRISP RESEARCH The Crisp Research AG is an independent IT research and advisory company. With a team of experienced analysts, consultants and software developers, Crisp Research rated current and future technology and market trends. Crisp Research supports companies in the digital transformation of their IT and business processes. The analyzes and comments from Crisp Research are published and discussed on a variety of economic and IT magazines as well as social media platforms. As „Contributing Editors“ at the leading IT publications (Computer Week, CIO, silicone et al.), engaged BITKOM- members and requested keynote speakers, our analysts actively contribute to the debates on new technologies, standards and market trends, and belong to relevant influencers in the industry. In 2013, Crisp Research was founded by Steve Janata and Dr. Carlo Velten, it focuses its research and consultancy services on „Emerging Technologies“, such as cloud, analytics or digital marketing and their strategic and operational implications for CIOs and business decision makers in companies. © Crisp Research AG, 2016 27
oud als Kernsäulen der Digitalen IT Infrastructure 2020: Enterprises in a fully Interconnected World CONTACT Weißenburgstraße 10 D-34117 Kassel TEL +49-561-2207 4080 FAX +49-561-2207 4081 info@crisp-research.com http://www.crisp-research.com/ https://twitter.com/crisp_research COPYRIGHT All rights of this content belong to Crisp Research AG. The data and information remain property of Crisp Research AG. Reproduction, even partially, requires the written permission of Crisp Research AG. © Crisp Research AG, 2016 28
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