HEALTH STYLES - Independent Health

 
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HEALTH STYLES - Independent Health
HEALTHSTYLES
    INDEPENDENTHEALTH.COM                                                             SPRING/SUMMER 2021

              Foods

  Strengthen
               to Help

  Your Bones

       Create an online
       member account
       Growing concerns for
       mental health issues
       We’ve expanded our
       diabetes benefits

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO,
HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal.
                                                                                           Y0042_C8131_C
HEALTH STYLES - Independent Health
INSIDE THIS ISSUE

  Like the renewal of nature
  during the warm seasons, now
  is a great time to rejuvenate
  your commitment to your
  health. Start by taking full
  advantage of an online member
  account. There are many
  benefits to using one, and it                            Schedule your Enhanced
  helps you stay in control of your                        Annual Wellness Visit (EAV)
  health care (see page 5).
    Have you worried about                                 At Independent Health, we want to help you live a healthy life.
  how you can stay independent                             Completing an Enhanced Annual Wellness Visit (EAV)* with your
                                                           primary care physician (PCP) is an important way you can
                                       BENEFIT SPOTLIGHT
  at home longer? We have
  some tips we’d like to share                             maintain or improve your health and well-being.
  (see page 12).
    Don’t forget to read the                               What is an EAV?
  special message from Anthony                             An EAV is a comprehensive annual exam and conversation with
  Billittier IV, M.D., our Executive                       your PCP about your health. During this visit, your PCP can help
  Vice President and Chief                                 you manage any health concerns before they become a problem
  Medical Officer, about getting                           and discuss any preventive care you may need. Plus, your EAV is
  the important COVID-19 vaccine                           covered in full at a $0 copayment.
  and continuing preventive care
  (see page 3).                                            What you need to do
    As the world around us                                 If you have yet to schedule your EAV for 2021, contact your PCP
  continues to change, our support                         today. You will then be provided with a health risk assessment
  for you and your health isn’t                            questionnaire that you will need to complete either before your
  going to change (see page 8).                            appointment or at the time of your visit. Your PCP will use the
  We will always be by your side!                          answers in the questionnaire as part of your detailed exam and
                                                           to create a personalized care plan that’s right for you, based on
                                                           your current medical conditions and health goals. Make sure you
   ALSO IN THIS ISSUE                                      schedule any preventive care screenings you may need based
                                                           on your PCP’s recommendations during your EAV.
   6 Helping you remain
      healthy and connected                                PLEASE NOTE: Primary care practices are working hard to
                                                           maintain a safe environment for patients during office visits. You
   7 Health and wellness
                                                           may also be able to have your EAV via telehealth. This means
      crossword puzzle
                                                           your PCP can set up your EAV through a video chat service like
  9 It’s important to share                               FaceTime or Zoom. Make sure you ask your PCP’s office if it
     your end-of-life wishes                               provides telehealth services.
                                                           *Excludes Independent Health’s Medicare Family Choice
                                                           HMO I-SNP Plan.

2 HEALTHSTYLES • SPRING/SUMMER 2021
HEALTH STYLES - Independent Health
COVID-19

Special message from Independent Health
By Anthony Billittier IV, M.D., Executive Vice President, Chief Medical Officer, Independent Health

The past 15 months have been an             www.ny.gov or call the COVID-19
extremely difficult and challenging         Vaccination Hotline at 1 (833) 697-
time for all of us. As COVID-19             4829. You may also want to check to
continues to impact our region and          see if your pharmacy is distributing
nation, it’s imperative that we remain      the vaccine, too.
vigilant in protecting ourselves and           Please keep in mind that
others from this deadly virus.              researchers still do not yet know how
However, now that the COVID-19              long protection lasts for those who
vaccine is widely available, there          are vaccinated. And just because you
finally seems to be a beacon of light       receive the vaccine doesn’t mean
at the end of this long, dark               you still can’t get infected. As a
pandemic tunnel.                            result, wearing a mask, washing
                                            your hands regularly and social
COVID-19 vaccine information                distancing will continue to be
Public health experts and federal           common prevention practices for
and state governments recommend             months to come.
everyone to get the COVID-19
vaccine. The vaccine is covered with        Importance of overall
no cost share, meaning you do not           preventive care                                   Anthony Billittier IV, M.D.
have to pay for it. Vaccination is          In addition to taking all necessary
especially important for people with        steps to protect ourselves from          as well as screenings for medical
underlying health problems like             COVID-19, we also have the               conditions such as diabetes, high
heart disease, lung disease, diabetes       opportunity to prevent illness and       blood pressure and certain types
and obesity. People with these              death by following through with          of cancer.
conditions are more likely to get           our own preventive care. If you             The old sports adage “the best
very sick from COVID-19.                    have yet to schedule recommended         offense is a good defense” is equally
   If you have specific questions or        preventive care services for you or a    applicable to your health. Therefore,
concerns about the COVID-19                 loved one, now is the time to do so.     make sure you speak with your
vaccine, we encourage you to consult        Annual well visits, in person or via     primary care physician about what
with your primary care physician.           telehealth, help people of all ages      type of preventive care services
For the most up-to-date vaccine             get the preventive care most             you may need. Don’t wait or
eligibility and availability information,   appropriate for them. This may           procrastinate—reach out to your
visit the New York State website at         include a host of immunizations,         doctor today!

  How to stay up to date on COVID-19
  Every day, new information is being         testing and treatment, educational
  shared about COVID-19. That’s               videos, and links to community
  why we encourage you to visit               help. A library of COVID-19 articles
  www.independenthealth.com/                  and videos can also be accessed
  coronavirus, where you will find            through our Healthwise online tool
  the latest vaccine updates, common          at www.independenthealth.com/
  questions about coverage for                healthwise.

                                                                                          WWW.INDEPENDENTHEALTH.COM          3
HEALTH STYLES - Independent Health
for your benefit

Take advantage of our Premier Wellness Package
Independent Health is proud to once      • Vision benefits
again be named to the U.S. News &          Comprehensive vision coverage for
World Report annual list of the best       routine and postcataract eye exams
health insurance companies offering        and eye wear allowance is provided
Medicare Advantage coverage. One           through EyeMed.
of the many reasons we’ve earned         • Enhanced Annual Wellness Visit (EAV)
this honor for two straight years is       A comprehensive annual exam and
because we provide additional              conversation with your doctor about
benefits that go above and beyond          your health. Since an EAV is a
Medicare coverage through our              preventive service, it has a $0 copay
Premier Wellness Package.                  (see page 2).
   New for 2021, our Premier             • Telemedicine
Wellness Package offers you even           When you need care for common
more benefits so that you can              medical issues and can’t reach
maintain an active, healthy lifestyle.     your primary care physician or are
The package now includes the               traveling, you can talk with a doctor
SilverSneakers® program, which gives       anytime, anywhere by phone or
you a gym membership with no               mobile app through our
activation fee, as well as access to       telemedicine benefit from Teladoc®.
virtual exercise classes you can enjoy   • Brook Personal Health Companion
at home. We have also partnered            A smartphone app that provides free
with American Hearing Benefits to          24/7 Health Coaching support for
provide enhanced hearing aid               general health and chronic
coverage.                                  conditions like diabetes and               MORE QUESTIONS?
   Other highlights of our Premier         hypertension. Brook can help you        To learn more about our Premium
Wellness Package include:                  track your nutrition, medications,      Wellness Package, visit www.
• Dental benefits                          sleep, activity and more.               independenthealth.com/medicare.
   Most of our Medicare Advantage
   plans offer preventive dental         Benefits vary by plan. Applicable copays may apply for these benefits.
   coverage through Healthplex,          This information is not a complete description of benefits. It describes the
   including routine cleanings, exams    benefits for all of our HMO and PPO plans. Some of the benefits mentioned
   and X-rays.                           do not apply to Independent Health’s Family Choice® HMO I-SNP plan. See
                                         your Evidence of Coverage for complete details. SilverSneakers is a
                                         registered trademark of Tivity Health, Inc.

  How you can be an honorary RedShirt®
  Do you have friends or family members who will              Our RedShirtsSM are also ready to help those
  be retiring soon and/or turning age 65? If so,            you care about understand all their Medicare
  pass along the RedShirt® Treatment by letting             options and answer any questions they may
  them know we have developed “The RedShirt’s               have. They can meet by phone, online, video
  Guide to Medicare,” which can be downloaded at            conference call and in person—whatever is
  www.RedShirtTreatment.com/Medicare. This                  easiest and most comfortable for them. Make
  comprehensive guide includes important                    sure you tell family and friends to check out the
  information they’ll need to know when the time            “Find a RedShirt” section of our website at
  comes for them to decide on a Medicare plan.              www.independenthealth.com/medicare.

4 HEALTHSTYLES • SPRING/SUMMER 2021
HEALTH STYLES - Independent Health
wise choices

The many benefits of having an online member account
In order to ensure you get the most out of your health
care coverage, Independent Health encourages you to
create an online member account. Having your own
private and secure account allows you to have all your
plan information in one convenient place. Plus, since
it’s available 24 hours a day, seven days a week, you
can access your online account whenever you need to.
    Among the things you can do when logged into
your online member account include:
• Check your medical and pharmacy benefits
• Review all of your claims
• Print your member ID card
• Update your contact information                          • Use the Brook Health Companion to support your daily
• Change your primary care physician                         health decisions with trusted expertise
• Make your premium payments electronically                • Access Foodsmart (formerly known as Zipongo) to eat
                                                             healthy at home, at work and on-the-go
In addition, your account gives you access to a variety
of tools and resources that can help you take charge          GET STARTED TODAY! If you have yet to create
of your overall health and well-being. For example:        your online member account, simply visit www
• Receive personal health recommendations for each         .independenthealth.com/register and then follow the
   member of your family, including annual checkups, flu   directions. Registration is quick and easy. You can also
   shots, preventive screenings and more                   access your member account through the MyIH mobile
• Find ways to save money by looking up and                app, which is available for free for both Android™
   comparing costs for your prescription medications       and iPhone® users.

Get your important plan information electronically
Independent Health is required to       .independenthealth.com/register.       • You will not have to store these
provide our Medicare members an         You can then go paperless by             large documents each year.
Annual Notice of Change (ANOC)          following these three easy steps:      • You will receive an email
and Evidence of Coverage (EOC)          1. Log in at www.independent            notification when a new
each fall. These large documents           health.com/login.                     version of your ANOC is posted
give an overview of the upcoming        2. Select “Manage Preferences” from     with instructions on how to
changes to your current plan,               the “Go Paperless” section on        view it.
including benefits, premium rate            your account home.                 • It is a voluntary option and can
and cost share, and drug formulary      3. Under “Paperless Preferences,”       be changed at any time.
changes (if applicable).                    choose “Electronic.” Agree and
   If you wish, you can choose              select “Save.”                     This process must be repeated for
to receive both your ANOC and                                                  any Medicare members in your
EOC electronically through your         The advantages of going                household who would like to
own Independent Health online           paperless are:                         receive these important plan
member account rather than              • No matter if you’re at home or       documents electronically.
receive them in the mail. If you          traveling, you will have access to     Log in to or register for your
have yet to create your member            your documents 24 hours a day,       online member account today to
account, please visit www                 seven days a week.                   go paperless!

                                                                                   WWW.INDEPENDENTHEALTH.COM        5
HEALTH STYLES - Independent Health
take charge

Strengthen your bones with these foods
People of all ages may be at risk for        To increase the amount of vitamin         BE PROACTIVE! More than 2
weak or broken bones. But for older       D in your diet, try to include more       million fractures can be attributed
adults, the repercussions can be a        salmon, soybeans and tofu. You can        to osteoporosis every year. These
major concern. Fortunately, you can       also find foods fortified with extra      fractures can often affect your health
help prevent weak and broken bones        calcium and vitamin D, including          and quality of life. Talk with your
by making changes to your diet and        milk, fruit juices and cereals.           doctor to learn if you should be
lifestyle.                                   In addition, consuming healthy         screened for osteoporosis or before
    Your bones need an array of           protein sources can help preserve         making dietary or lifestyle changes.
nutrients to stay strong and healthy.     bone mass as you age. Protein also
Chief among them are calcium and          keeps muscles strong, which can
vitamin D, without which your body        reduce the risk for falls. To add
cannot adequately absorb calcium.         protein to your plate, try sources like
    If you don’t have enough calcium      lean red meat, poultry, fish, eggs,
in your diet to maintain essential        kidney beans, nuts and seeds.
body functions, including muscle
control and blood circulation, the        Don’t forget to keep moving
body will steal what it needs from        While eating a healthy diet can
your bones. This makes your bones         boost your bone health, so can
frail and susceptible to weakness and     exercise. Adults should participate
osteoporosis, a disease in which          in weight-bearing activities, such
bones lose minerals and become            as walking, running, hiking, stair
brittle, making them likelier to break.   climbing and lifting weights, for 30
                                          minutes on most days of the week.
Simple options for
more nutrients
It may not be too difficult to get
more calcium in your diet. Foods that
are good sources of the nutrient
include dairy products, such as
milk and cheese, and cruciferous
vegetables, such as broccoli and kale.

Helping you stay active and connected
Independent Health wants to make sure our members              In addition, Independent Health and the Independent
are staying on top of their overall health and well-           Health Foundation continue to partner with a variety
being while being safe and vigilant at home. That’s            of organizations throughout Western New York to
why we are offering healthy and engaging virtual               provide you with programming and resources to help
activities through our online Health Hub. Simply visit         keep you active and connected. This includes Fitness
www.independenthealth.com/healthhub to view a                  in the Parks, Reddy Bikeshare and Healthy Options
calendar of upcoming classes and events. You can               Buffalo, just to name a few. Learn about all our
register for as many as you would like at no                   community initiatives and happenings by visiting
additional cost to you.                                        www.independenthealth.com/events.

6 HEALTHSTYLES • SPRING/SUMMER 2021
HEALTH STYLES - Independent Health
engage your brain

Health and wellness crossword puzzle
                                       8/7/2020                                                   Fill in your crossword answers and descriptions
ACROSS                                                                                1                        2

3 When blood sugar levels are
 higher than normal, but not high                      3                                                                                4                      5

 enough to be considered
 diabetes
                                        6

7 Most people should drink about                      7                                               8
 six to ___ glasses of water a day

8 Daily exercise, eating a healthy                    9                                                               10
 diet and getting enough sleep
 can all improve ___                                   11

10 Exercise lowers your risk for
  heart ___                             12                            13

                                                                                             14
11 About two-thirds of U.S. adults
  are overweight or ___                                                                                                                                   15

12 Choose sunscreen with an SPF
                                                                              16

  of ___ or higher

14 Four types of exercise include                                                    17

  aerobic, balance, stretching
  and___

16 Physical activity can help lower
                                       6 Care you receive to prevent
  blood pressure and ___
                                             illness or disease; for example,
17 An X-ray that can find breast
                                             shots and screening tests
  cancer before you have any
                                       9 Rinse canned goods to help
  symptoms
                                             reduce the amount of ___
DOWN
                                       10 Symptoms include feeling
1 Both cigarettes and e-cigarettes                                                                                                         Health and Wellness
 contain this addictive substance             hopeless, worthless, irritable                                                                 Crossword Solution
                                              or “empty”
                                                                                                            15. Flu                                 17. Mammogram
2 Adults need at least ___hours of
                                       13 Consume alcohol in                                               13. Two                                 16. Cholesterol
 sleep per night                       https://puzzel.org/en/crossword/update?p=-ME8BDo2tFqfqFL2uT8-                                                                   1
                                             moderation; up to one drink                                    10. Depression                          14. Strength

4 Deep breathing, stretching and
                                             per day for women, and up to                                   9. Sodium                               12. Thirty

  meditating are ways to help                ___ drinks per day for men                                     6. Preventive                           11. Obese
                                                                                                            5. Colorectal                           10. Disease
  manage ___
                                       15 Vaccine everyone ages                                            4. Stress                               8. Anxiety

5 Starting at age 50, adults should
                                             6 months and older should                                      2. Seven                                7. Eight

 be screened for this cancer                 get every year                                                 1. Nicotine                             3. Prediabetes
                                                                                                            Down                                    Across

                                                                                                                    WWW.INDEPENDENTHEALTH.COM                      7
HEALTH STYLES - Independent Health
medications

                                      Providing value to you through
                                      our prescription drug plans
                                      When it comes to choosing which
                                      Medicare Advantage plan will work
                                      best for you, prescription drug
                                      coverage can play a big role in your
                                      decision process. At Independent
                                      Health, our prescription drug plans
Your health and safety                are built around benefits, programs
matter greatly to us                  and services that provide you with
                                      more value and make it easier for you
Independent Health has an
                                      to better manage your overall health.
organizationwide approach to
member safety. Member safety
is improved by creating and
                                      Affordable medication options
maintaining processes and             • Under most Independent Health
                                        Medicare Advantage individual
structures whose application
                                        plans, copayments are $0 for Tier 1
reduces the probability of
                                        medications. In fact, no plan has a
adverse events resulting from
                                        Tier 1 copay that’s more than $4.
exposure to the health care
                                        Many important medications are on
system.
                                        Tier 1 of our drug formulary,            are available to review our members’
    Independent Health’s Patient
                                        including those to treat diabetes,       medications, identify possible side
Safety Subcommittee is a
                                        high blood pressure, cholesterol,        effects and interactions, and suggest
clearinghouse for the collection
                                        glaucoma, osteoporosis, thyroid          equally effective, lower-cost drug
of safety activities across the
                                        conditions and more.                     options when available and
organization. This committee
has responsibilities to organize      • Many medications for managing            appropriate.
                                        chronic conditions are available as    • As a physician-led health plan,
reporting on existing patient
                                        a 90-day maintenance supply. Upon        Independent Health works closely
safety activities and to screen
                                        meeting your plan deductible (if         with primary care doctors and other
“for and report opportunities/
                                        applicable), you pay only 2.5 copays     health care providers to see to it that
initiatives to support members,
                                        for a 90-day supply. This saves you      our members have access to the right
providers and internal staff with
                                        half a copay every three months or       medications and are taking them
member safety efforts.”
                                        two full copays each year.               safely and properly.
    Make sure you’re also taking
the steps to stay healthy. Visit      • New for 2021, we have introduced       • In order to ensure you get your
                                        Special Senior Savings for select        medications when you need them,
the “Healthy Living Tips &
                                        insulins (see page 11 for more           our locally staffed Pharmacy Help
Guidelines” page under the
                                        information).                            Desk is available 24/7 to help resolve
“My Health” section at www
.independenthealth.com to learn                                                  any issues your pharmacy may
how you can protect the health                                                   experience when filling your
                                      We’re here to offer
of you and your loved ones.                                                      prescriptions.
                                      additional support
There you will find a variety of      • Independent Health offers a
resources on preventive health          Medication Therapy Management          Going above and beyond to ensure
care, immunizations, chronic            (MTM) program to eligible Medicare     you receive quality, affordable drug
diseases, behavioral health,            Advantage plan members who take        coverage is just another way
prescription medications,               medications for multiple chronic       Independent Health is delivering
smoking cessation and more.             conditions. Our MTM pharmacists        the RedShirt® Treatment every day.

8 HEALTHSTYLES • SPRING/SUMMER 2021
HEALTH STYLES - Independent Health
good to know

Mental health                                                                    It’s important to share
                                                                                 your end-of-life wishes
issues are a                                                                     People who plan for care at the
growing concern                                                                  end of life are more likely to get
                                                                                 the medical treatment they want,
                                                                                 and their loved ones experience
                                                                                 less stress and anxiety. Preparing
                                                                                 a health care proxy form is one
                                                                                 way to make sure your wishes
                                                                                 are fulfilled should you become
                                                                                 incapacitated.
                                                                                    A health care proxy is a
                                                                                 document that allows you to
                                                                                 appoint someone to act as your
                                                                                 health care agent for medical
                                                                                 decisions and speak on your
                                                                                 behalf if you are unable to due to
Mental health is an important part      of depression and anxiety over the
                                                                                 illness or injury.
of overall health and well-being at     past year.
                                                                                     Plan ahead with these four
every stage of life. Unfortunately, a      The good news is mental illness is
                                                                                 easy steps:
person’s mental health can change       treatable. Treatment depends on the
over time, depending on many            type of mental illness you have, its     1. Think about what is important
factors. When the demands placed        severity and what works best for             to you and what type of care
on a person exceed their resources      you. If you have a mild mental illness       you want and do not want to
and coping abilities, it can lead to    with well-controlled symptoms,               receive.
a wide range of mental and              treatment from your primary care         2. When designating your health
behavioral health conditions that       provider may be sufficient. However,         care agent, select someone
affect one’s mood, thinking and         often a team approach is                     you trust, such as a family
behavior.                               appropriate to make sure all your            member or close friend. Share
                                        psychiatric, medical and social              with them your thoughts,
                                                                                     beliefs and preferences about
COVID-19 and mental health              needs are met.
                                                                                     how you would want to be
According to the National Alliance
                                        It’s OK not to be OK                         treated for the remainder of
on Mental Illness, about one in five
                                        If mental health issues are disrupting       your life.
adults experiences mental illness
                                        your life, reach out for help. That      3. Make sure loved ones know
each year. Examples of mental
                                        might mean calling a family member           the choices you have made
illness include depression, anxiety
                                        or friend for emotional support or           and who your health care
disorders, schizophrenia, eating
                                        contacting your health care provider.        agent is.
disorders and addictive behaviors.
                                        In addition, Independent Health has      4. Put your health care choices in
    To complicate matters further, a
                                        a comprehensive team of behavioral           writing using a health care
recent survey conducted by the U.S.
                                        health case managers that is                 proxy form.
Centers for Disease Control and
Prevention (CDC) found that about       dedicated to helping our members         Health care proxy forms are
41% of respondents “reported an         obtain care and treatment for            available from your doctor, at
adverse mental or behavioral health     mental health issues. You can speak      hospitals and in the “Frequently
condition” as the result of the         with one of our case managers by         Used Forms” section at www
COVID-19 pandemic. Fear,                calling (716) 529-3945 (TTY: 711),       .independenthealth.com. Once
frustration, sadness and social         Monday through Friday from 8 a.m.        your form is signed, keep the
isolation has led to increasing rates   to 4 p.m.                                original and give copies to your
                                                                                 doctors and health care agent.

                                                                                 WWW.INDEPENDENTHEALTH.COM      9
HEALTH STYLES - Independent Health
plan information

Assure Advantage
helps members better
manage chronic heart
failure and diabetes
Chronic diseases are long-term conditions that require
ongoing medical care and/or limit activities of daily living.
Three in four Americans ages 65 and older have more
than one chronic condition, according to the Centers for
Disease Control and Prevention. The good news is you can
still live a fulfilling life even if you have multiple chronic
conditions—as long as you manage them well.
    As a way to help eligible Medicare beneficiaries who
have both chronic heart failure and diabetes better manage
these conditions, Independent Health offers Assure               High satisfaction marks
Advantage*, a chronic condition special needs plan. Assure       A recent survey** of members enrolled in Assure
Advantage members receive specialized health benefits            Advantage showed 93% are satisfied with the plan and
and programs that are tailored to their unique needs. All of     92% would recommend it to others.
their care is coordinated by an experienced staff of health         To learn more about this plan, call us at (716) 635-
care providers and nurses from Family Choice of New York.        4900 or 1 (800) 958-4405 (TTY: 711), Monday through
                                                                 Friday from 8 a.m. to 8 p.m.
Eligibility requirements
Individuals are able to enroll in Assure Advantage year-         *This plan requires the use of participating providers,
round. However, to be eligible for the plan, you must meet       except in the case of emergency care, urgent care or
all of the following criteria:                                   out-of-area renal dialysis. This information is not a
• Reside in Erie County                                          complete description of benefits. **Survey conducted by
• Have chronic heart failure and diabetes                        Independent Health in January 2021 with 386 members
• Must be entitled to or enrolled in Medicare Parts A and B      surveyed and 278 members responding (72%).

Family Choice plan provides an extra level of care
Independent Health Medicare Family ChoiceSM HMO I-SNP                     TO LEARN MORE about the Family
plan* is specifically designed to meet the unique needs of            Choice plan, visit www.independenthealth
nursing home and assisted living facility residents. Members          .com/medicare or call (716) 635-4900 or
receive regular visits by a Family Choice nurse practitioner          1 (800) 958-4405 (TTY: 711), Monday through
(NP) or physician assistant (PA), who is on call 24/7.                Friday from 8 a.m. to 8 p.m.
   The responsibilities of the NP or PA include:                      *This plan is available to all individuals eligible
• Working with the member’s physician and facility staff              for Medicare who are entitled to Medicare Part A
   to identify potential problems before they become serious          and enrolled in Part B. Members must be a
• Minimizing unnecessary and disruptive emergency room                permanent resident of a participating nursing or
   visits and hospital stays whenever it’s safe and appropriate       assisted living facility, qualify for an institutional
• Keeping in close contact with the member’s family                   level of care as defined by the State of New
   and making sure that they are involved in the                      York, and select and use a primary care provider
   care-planning process                                              who participates with Independent Health.

10 HEALTHSTYLES • SPRING/SUMMER 2021
diabetes care

Expanded diabetes benefits for our members
More than a quarter of U.S. adults           • $0 diabetic monitoring supplies,
ages 65 and older are currently                including glucose monitors, lancets
living with type 2 diabetes.                   and test strips.
Unfortunately, older adults are more         • $0 copay for diabetic labs
likely to experience complications             (Hb A1c, GFR).
from this disease.                           • $0 copay for an endocrinologist
    Although type 2 diabetes cannot            office visit.
be cured, it can be controlled with          • $0 copay for consultation with a
proper management. That’s why                  nutritionist.
Independent Health offers enhanced
diabetes benefits to help our                In addition, we give all of our
members manage their unique                  members free access to Health
needs, live healthier and save money.        Coaching support from expert
    If you have been diagnosed with          dietitians and diabetes educators
diabetes, you are eligible for the           through the Brook Personal Health
following enhanced benefits:                 Companion mobile app. If you have
• Special Senior Savings for a 30-day        a smartphone, you can download
    supply of select insulins from the       Brook at no cost by visiting www
    first day of coverage, including the     .independenthealth.com/brook.
    deductible and coverage gap
    stages*:
                                             *Only self-injected insulin meets the criteria for a Part D covered drug and is
    » $35 copays for Independent             eligible for the cost savings under the Senior Savings Model (insulin received
       Health Medicare Advantage Part D
                                             through a pump or oral diabetic medication is not eligible). This cost-sharing
       plan members.
                                             only applies to beneficiaries who do not qualify for a program that helps pay
    » $11 copays for Independent             for your drugs (“Extra Help”). To find out which drugs are select insulins,
       Health’s Assure Advantage® HMO
                                             review the most recent Drug List at independenthealth.com/formulary.
       C-SNP plan members (see page
       10 for more information).

       English:
       English:  ATTENTION:
                 ATTENTION:     If
                                If you
                                   you  do
                                        do not
                                           not  speak
                                                speak  English,
                                                       English,    language
                                                                   language    assistance
                                                                               assistance   services,
                                                                                            services, free
                                                                                                      free    of
                                                                                                              of charge,
                                                                                                                 charge,
       English:
       English:  ATTENTION:
                 ATTENTION:     If
                                If you
                                   you  do
                                        do not
                                           not  speak
                                                speak  English,
                                                       English,    language
                                                                   language    assistance
                                                                               assistance   services,
                                                                                            services, free
                                                                                                      free    of
                                                                                                              of charge,
                                                                                                                 charge,
       are  available
       English:        to you.
                 ATTENTION:     Call
                                If   1-800-665-1502
                                   you  do not  speak    (TTY:
                                                       English,711).
                                                                   language
       are  available
       English:
       are             to you.
                 ATTENTION:
            available  to you.  Call 1-800-665-1502
                                If you
                                Call                     (TTY:
                                        do not speak English,
                                     1-800-665-1502      (TTY:     language assistance services, free of charge,
                                                               711).
                                                               711).
                                                                               assistance   services, free    of charge,
       are
       are  available  to you.  Call 1-800-665-1502      (TTY: 711).
       are available
            available to
                       to you.
                          you. Call
                                Call 1-800-665-1502
                                     1-800-665-1502 (TTY:(TTY: 711).
                                                               711).
       Independent
       Independent     Health
                       Health  complies
                               complies   with
                                          with  applicable
                                                applicable   Federal
                                                             Federal    civil
                                                                        civil rights
                                                                              rights  laws
                                                                                      laws and
                                                                                           and   does
                                                                                                 does not
                                                                                                      not    discriminate
                                                                                                             discriminate
       Independent
       Independent     Health
                       Health  complies
                               complies   with
                                          with  applicable
                                                applicable   Federal
                                                             Federal    civil
                                                                        civil rights
                                                                              rights  laws
                                                                                      laws and
                                                                                           and   does
                                                                                                 does not
                                                                                                      not    discriminate
                                                                                                             discriminate
       on
       on  the
           the basis
       Independent
               basis  of
                      of race,
                       Health
                         race, color,
                               color, national
                               complies   with
                                      national   origin,
                                                applicable
                                                 origin,  age,
                                                          age, disability,
                                                             Federal        or
                                                                        civil
                                                               disability,  or  sex.
                                                                              rights
                                                                                sex.  laws and   does not    discriminate
       Independent
       on  the basis   Health
                      of race, complies
                               color,     with
                                      national  applicable
                                                 origin,     Federal
                                                          age,          civil
                                                               disability,  orrights
                                                                                sex.  laws and   does not    discriminate
       on
       on  the
           the basis
               basis  of
                      of race,
                         race, color,
                               color, national
                                      national   origin,
                                                 origin,  age,
                                                          age, disability,
                                                               disability,  or
                                                                            or  sex.
                                                                                sex.
       on the basis of race, color, national origin, age, disability, or sex.
       Spanish:
       Spanish:   ATENCIÓN:
                  ATENCIÓN:     Si
                                Si no
                                   no habla
                                      habla   español,
                                              español,  tiene
                                                        tiene  aa su  disposición    servicios  gratuitos   de  asistencia
       Spanish:
       Spanish:   ATENCIÓN:
                  ATENCIÓN:     Si
                                Si no
                                   no habla
                                      habla   español,
                                              español,  tiene
                                                        tiene   aa su
                                                                   su
                                                                   su
                                                                      disposición
                                                                      disposición
                                                                      disposición
                                                                                     servicios
                                                                                     servicios
                                                                                     servicios
                                                                                                gratuitos
                                                                                                gratuitos
                                                                                                gratuitos
                                                                                                            de
                                                                                                            de
                                                                                                            de
                                                                                                                asistencia
                                                                                                                asistencia
                                                                                                                asistencia
       lingüística.
       Spanish:      Llame
                  ATENCIÓN: al 1-800-665-1502
                                Si no habla       (TTY:
                                              español,    711).
                                                        tiene    a
       lingüística.  Llame
       Spanish: ATENCIÓN:
       lingüística.  Llame  al
                            al 1-800-665-1502     (TTY:
                                Si no habla español,
                               1-800-665-1502     (TTY:   711).
                                                        tiene
                                                          711).  a su disposición servicios gratuitos de asistencia
                                                                   su disposición    servicios  gratuitos   de  asistencia
       lingüística.
       lingüística.  Llame  al 1-800-665-1502     (TTY:   711).
       lingüística. Llame
                     Llame al
                            al 1-800-665-1502
                               1-800-665-1502 (TTY:
                                                  (TTY: 711).
                                                          711).
       Independent
       Independent     Health
                       Health  cumple
                               cumple   con
                                        con  las
                                             las leyes
                                                 leyes federales
                                                       federales     de
                                                                     de  derechos
                                                                         derechos    civiles
                                                                                     civiles aplicables
                                                                                             aplicables yy no
       Independent
       Independent     Health
                       Health  cumple
                               cumple   con
                                        con  las
                                             las leyes
                                                 leyes federales
                                                       federales     de
                                                                     de  derechos
                                                                         derechos    civiles
                                                                                     civiles aplicables
                                                                                             aplicables  yy no
                                                                                                             no
       discrimina
       Independent
       discrimina
       Independent
                    por
                    por  motivos
                       Health
                         motivos
                       Health
                                   de
                               cumple
                                   de
                               cumple
                                      raza,
                                        con
                                      raza, color,
                                             las
                                            color,
                                        concolor,
                                                    nacionalidad,
                                                 leyes federales
                                                    nacionalidad,
                                             las leyes federales de
                                                                      edad,
                                                                     de
                                                                      edad,   discapacidad
                                                                         derechos    civiles
                                                                              discapacidad
                                                                         derechos
                                                                                              o sexo.
                                                                                             aplicables
                                                                                              o sexo.
                                                                                     civiles aplicables   yy no
                                                                                                             no
                                                                                                             no
       discrimina
       discrimina   por
                    por  motivos
                         motivos   de
                                   de raza,
                                      raza, color,  nacionalidad,
                                                    nacionalidad,     edad,
                                                                      edad,   discapacidad
                                                                              discapacidad    o
                                                                                              o sexo.
                                                                                                sexo.
       discrimina   por  motivos   de raza, color,  nacionalidad,     edad,   discapacidad
       discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.        o sexo.
       Chinese:
       Chinese:   注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-665-
                  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電                                                              1-800-665-
       Chinese:
       Chinese:   注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電
                  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電                                                              1-800-665-
                                                                                                              1-800-665-
       1502  (TTY:
       Chinese:
       1502 (TTY:
             (TTY:
       Chinese:     711).
                  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電
                    711).
                  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電                                                              1-800-665-
                                                                                                              1-800-665-
       1502
       1502  (TTY:  711).
                    711).
       1502  (TTY:  711).
       1502 (TTY: 711).
       Independent
       Independent     Health
                       Health  遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、
                               遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、
       Independent
       Independent     Health
                       Health  遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、
                               遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、
       Independent
       殘障或性別而歧視任何人。
       Independent
       殘障或性別而歧視任何人。    Health
                       Health 遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、
                               遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、
       殘障或性別而歧視任何人。
       殘障或性別而歧視任何人。
       殘障或性別而歧視任何人。
       殘障或性別而歧視任何人。
                                                                                                  WWW.INDEPENDENTHEALTH.COM         11
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                                               511 Farber Lakes Drive                                                   Independent
The Wellness Magazine for                                                                                                  Health
                                               Buffalo, NY 14221
Independent Health Members
KEITH PAGE
Editor

Material published in HealthStyles®
is not intended to provide personal
medical advice. Consult your physician
before making changes in your health care
regimen. Benefits discussed in HealthStyles®
may vary by plan.
Developed by Krames. © 2021

    Printed on Recyclable Paper   532M                                  Health and wellness or prevention information

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Ways to stay safe and independent at home
Over the years, you might have                  In the bathroom
noticed that some of your daily                 • Add bars to your shower to help
activities have become more difficult.            prevent falls. Make sure they are at
Think traveling up and down stairs or             an easy-to-grab height.
opening jars. However, you can take             • Mount grab bars to help you get on
steps to remain active, preserve your             and off the toilet.
independence and get the most
out of life.                                    In the kitchen
   Below are just a few of the basic            • Keep the appliances you use
changes you can make around your                  most on the counter so that they’re
home. For more ideas, talk with your              within easy reach.
doctor about activities you’re                  • Use rollout shelves in cabinets
struggling to do. He or she can offer             to make it easier to reach items
solutions tailored to your specific               you need.
needs and concerns.                             • Trade heavy cookware for lightweight
                                                  pots and pans, especially if you have
Around the house                                  arthritis.
• To prevent tripping and reduce fall                                                    own shopping. Or double one of your
  risk, remove loose rugs, clean up             For nighttime safety                     favorite dinner recipes and bring the
  piled clutter and discard or donate           • Place a flashlight next to your bed in leftovers to your neighbor in exchange
  old furniture.                                    case of a power outage.              for help mowing the lawn.
• Wear shoes or non-slip footwear.              • Plug in night-lights to guide you from    Another useful resource? Your local
• If a doorway is too narrow to                     your bedroom to the bathroom.        Area Agency on Aging. These
  accommodate your wheelchair or                                                         organizations address the needs and
  walker, install offset hinges to give the     Finding a community of support concerns of older adults, offering
  door extra clearance when it swings.          If you need assistance, ask friends,     services to help you live independently
• Switch out round doorknobs with               family members or neighbors to lend      and safely at home. Call 1 (800) 677-
  lever-style handles that are easier to        a hand. Maybe a loved one could pick     1116 or visit www.eldercare.acl.gov
  grip and open.                                up your prescriptions while doing their to learn more.
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