FRANCE DIGITAL VIDEO 2019 - Subscription OTT Drives Digital Video Growth SEPTEMBER 2019 - TVSquared
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FRANCE DIGITAL VIDEO 2019 Subscription OTT Drives Digital Video Growth SEPTEMBER 2019 Bill Fisher & Alina Brentnall Contributors: Ross Benes, Paul Verna, Karin von Abrams, Angela Kim, Jennifer Jhun
FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH The digital video market in France is growing despite being behind Europe and far behind the UK. We forecast that over 57% of the population in France will watch digital video in 2019. Digital video viewer growth is driven by subscription video-on-demand adoption (SVOD). How many digital video viewers are there in France? In France, there will be more than 38 million digital video viewers in 2019. This number will climb to more than 41 million by 2022, resulting in over 60% of the population watching digital video. Which devices are video viewers in France using? While TV use for video watching is still going strong, in 2019, more than 25 million people in France will watch digital video on their mobile phone, which is more than one-third of the population. By 2022, France will add another 2 million mobile phone video viewers. Devices used will depend on the digital video content watched. How many subscription OTT video viewers does France have? In 2019, 21 million people in France will use subscription over-the-top (OTT) video services. This number is expected to increase to more than 25 million by 2022, resulting in more than one-third of the population using KEY STAT: In 2019, 38.6 million people in France, or subscription OTT video services, with over 72% of 57.4% of the population, will watch digital video. By subscription OTT video viewers using Netflix. 2022, that figure will climb to 41.3 million digital video viewers, or 60.9% of the population and three-quarters of What’s driving video growth in France? internet users. Digital video is driven chiefly by global players, such as YouTube and Netflix. But local players and broadcasters introducing over-the-top (OTT) services are gaining importance in the market. Consumers in large part still CONTENTS watch free-to-air TV, but pay TV and other digital video services are increasingly used as well. Overall digital 2 France Digital Video 2019: Subscription OTT Drives Digital video viewer numbers are driven mainly by Netflix, which Video Growth increased viewers by over 97% in 2018. 4 Overview of Our Digital Video Viewer Numbers for France WHAT’S IN THIS REPORT? This report examines the digital 6 What’s Driving Video Trends in France video and TV market in France, based on our most recent 13 Key Takeaways digital video viewer forecasts. It looks at who’s watching, 14 eMarketer Interviews how and where they’re watching and what it all means for marketers. 14 Read Next 14 Sources 14 Editorial and Production Contributors FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 2
Behind the Numbers Linear OTT: An OTT service that delivers content from multiple TV, cable or satellite channels in real time. Also The methodology for our France digital video viewer and referred to as a virtual multichannel video programming over-the-top (OTT) subscription video user forecast is distributor (vMVPD) or skinny bundle. based on an analysis of 294 metrics from 47 sources. This analysis involves the collection of data from third-party Linear TV: Television programming distributed through research sources, online and mobile video activity tracking cable, satellite or broadcast networks; includes VOD. services, data as reported by major digital video and OTT Multichannel video programming distributor (MVPD): A video companies, and industry sources. service provider that delivers programming over cable, We also incorporate relevant consumer viewing trends and satellite, or wireline or wireless networks. device adoption, which play a large role in the uptake of Over-the-top (OTT): Any app or website that provides digital video and OTT video subscriptions. These forecasts streaming video content over the internet and bypasses are updated on an annual basis in order to continually traditional distribution; examples include HBO Now, Hulu, incorporate the latest changes and developments in Netflix and YouTube. Traditional distribution includes the market. internet protocol TV (IPTV), cable, satellite, wireless carriers and fiber operators, multiple system operators (MSOs), MVPDs, and major TV broadcast and cable networks. Our complete estimates for digital video in France can be found in this report’s accompanying spreadsheet. Pay TV: A service that requires a subscription to a traditional pay TV provider; excludes IPTV and pure-play digital video services (e.g., Hulu, Netflix, YouTube, Sling TV, Glossary etc.). Traditional pay TV providers include cable, satellite, Addressable TV: Targeted TV ads delivered on a telco and fiber operators, MSOs, MVPDs, and major TV home-by-home basis via cable, satellite and telco boxes. broadcast and cable networks. It includes both linear and video-on-demand (VOD) Programmatic: Ads transacted via an application delivered in this way, but excludes connected TV, smart TV program interface (API), including everything from and OTT. publisher-erected APIs to more standardized real-time Ad-supported video-on-demand (AVOD): These services bidding (RTB) technology. include free platforms like YouTube as well as those, Programmatic TV: The use of software platforms to like Hulu, that charge a subscription fee in addition to automate the buying or selling of TV advertising distributed serving ads. through cable, satellite or broadcast networks Advanced TV: Television paired with technology that allows Smart TV: A TV with built-in internet capability. for new features, components or uses. Addressable, Subscription video-on-demand (SVOD): Defined by programmatic, OTT and interactive are all subsets of Technopedia as “a service that gives users unlimited advanced TV. access to a wide range of programs for a monthly flat rate.” Connected TV: A TV set connected to the internet through TV Everywhere (TVE): A streaming service operated by built-in internet capability or through another device such a TV, cable or satellite network—or by an MVPD—that as a Blu-ray player, game console or set-top box (e.g., requires users to authenticate their pay TV subscriptions in Apple TV, Google Chromecast, Roku). order to access the content. Cord-cutter: Someone who once had but then canceled a Upfront: Digital video ad spending committed in advance, pay TV service. including spending resulting from the TV upfronts events, Cord-never: Someone who never subscribed to pay TV in the Interactive Advertising Bureau (IAB) Digital Content the first place. NewFronts, and other meetings throughout the year. Cord-trimmer: Someone who cut back on their pay TV Virtual multichannel video programming distributor service level but still subscribes. (vMVPD): An MVPD that delivers service via the internet; Esports: Organized gaming competitions among interchangeable with “linear OTT.” professional players and teams. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 3
OVERVIEW OF OUR DIGITAL VIDEO VIEWER NUMBERS FOR FRANCE France, like Germany, has lagged behind some of its neighboring countries in digital video viewership. DIGITAL VIDEO VIEWERS This year, the number of digital video viewers in France will reach 38.6 million, representing 57.4% of the country’s population. This figure places France on par with Germany (58.1%), but below the Western Europe average (59.2%) and well behind the UK (68.3%). With a younger population, however, France will outpace Germany slightly throughout the forecast, and by 2022, 60.9% of France’s population will be digital video viewers vs. 60.7% for Germany. MOBILE VIDEO VIEWERS As per the overall digital total, the number of mobile phone video viewers in France continues to grow, but penetration rates still lag behind other developed nations. This year, 37.4% of the population will watch video via a mobile phone. And that figure is expected to remain well below half of France’s population throughout the forecast period. Teens and young millennials make up the lion’s share of Younger consumers will drive mobile phone video digital video watching by a wide margin. This year, 92.7% viewership growth in France. This year, 81.0% of 18- to of 18- to 24-year-olds in France will watch digital video at 24-year-olds will be mobile phone video viewers. least monthly. Among those ages 12 to 17, that figure is Proportions will stand at just below 70% among those 87.6%. Age groups that are more entrenched in traditional ages 12 to 17 and 25 to 34. By comparison, among those consumption habits are unsurprisingly less likely to watch ages 65 and older, just 8.6% will consume video on digital video. mobile phones. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 4
SUBSCRIPTION OVER-THE-TOP (OTT) YouTube’s penetration, meanwhile, has been diluted by this strong growth in subscription OTT. This year, 92.7% VIDEO VIEWERS of digital video viewers will watch YouTube content. By 2022, that will have dropped slightly to 91.6%. However, This year, there will be 21.0 million subscription OTT the platform remains near-ubiquitous, accounting for more video viewers in France, making up 54.2% of the digital than half the population and adding viewers throughout video viewer base; by 2022, those figures will rise to our forecast. 25.2 million and 61.1%. TIME SPENT WITH DIGITAL VIDEO While time spent with digital video is expected to replace traditional TV, the degree of replacement won’t be enough Select OTT Platform Users to substantially close the gap. Netflix is clearly fueling this rise in subscription OTT video viewers. This year, substantial growth of 33.3% Time spent with TV is falling, of course. Adults in France means that Netflix subscribers will make up 72.1% of spent 3 hours, 46 minutes with the medium in 2017; subscription OTT video viewers, and that proportion will by 2019, this will have fallen to 3 hours, 35 minutes. By remain steady—growing slightly to 72.7% by 2022. 2021, that figure will stand at 3 hours, 27 minutes. So overall, time spent with traditional TV in France will drop by 19 minutes between 2017 and 2021. The digital video gain, however, will be only slightly higher than that—from 40 minutes in 2017 to 1 hour, 3 minutes by 2021, equating to 23 minutes. Overall, video viewing is posting gains, but digital video will remain well below TV’s total for some time. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 5
WHAT’S DRIVING VIDEO TRENDS IN FRANCE MARKET OVERVIEW The digital video market in France is shaped by a variety of services and providers, ranging from global players, like Netflix and Amazon Prime Video, to local players and pay TV providers, like Orange and Canal+. While France has been slower than its neighbors in adopting digital video services, the digital video market has boomed in recent years. New global players have entered—and still plan to enter—the market, and established pay TV providers adapted by offering their services on-demand and developing their own streaming services. In addition, smaller local players, like France Télévisions and Arte, are introducing their own services, creating a large variety of digital video options. SELECT OTT SERVICES IN FRANCE, AUGUST 2019 Service Owner Monthly Cost (1) Revenue Model Subscribers Content/Description Amazon Amazon No additional cost with Subscription video-on-demand 1.1 million (2016) Movies and TV series, including original content Prime Video Prime membership, (SVOD) which is €5.99 ($7.07) Canal+ Vivendi €6.99-€49.90 SVOD with ads 7.727 million Varies by subscription; live TV, original content, ($8.25-$58.88) (March 2019) (2) TV shows and series, movies, sports, documentaries Netflix Netflix €7.99-€15.99 SVOD Subscribers: 5 million Original content, TV shows and series, movies, ($9.43-$18.87) (Feb 2019); estimated documentaries monthly viewers in 2019: 15.1 million OCS Orange €9.99-€11.99 SVOD; ads for own programs 3 million (Jan 2019) TV shows and series, movies; offers live and ($11.79-$14.15) offline YouTube Google Free or €11.99 Ad-based video-on-demand Estimated monthly Live TV, original content, TV shows and series, ($14.15) for Premium (AVOD), SVOD viewers in 2019: movies, sports and more 35.8 million Molotov.tv Molotov Free or €3.99 ($4.71) AVOD, SVOD 2 million active users Live and replay TV for over 36 channels (Jan 2018) Note: All services are available on iOS, Android and other connected devices; cost conversions calculated using $1=€0.847471 exchange rate; (1) cost does not take into account trial periods, introductory offers, special promotions, or pricing plans for longer than one month; (2) includes pay TV and OTT users. Source: Pricing information for Amazon, Netflix, OCS, Canal+, YouTube and Molotov.tv as cited on respective company websites; Netflix and YouTube viewer information based on eMarketer forecast, Aug 2019; Amazon subscriber information from Ofcom, Dec 18, 2018; Canal+ subscriber informa- tion from Canal+ as cited by Phonandroid, April 16, 2019; Orange information from Orange as cited by Variety, Jan 31, 2019; Molotov.tv user information from Molotov as cited by Broadband TV News, Jan 30, 2018. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 6
Global Streaming Services Lead the Market French telecom Orange offers a wide range of video services including free channels, pay TV and VOD. OCS, YouTube launched in France in 2007 and is the most one of Orange’s streaming offerings, was launched more popular digital video platform in the country. We estimate than a decade ago. Its content includes US-based HBO it will have 35.8 million viewers this year, representing and movies and series from other providers. Orange has 92.7% of digital video viewers. One reason for this also invested in local and original content. ubiquity is the platform’s broad coverage—it offers video content from content creators, live TV, original content, TV Besides the main providers and broadcasters, a wide shows, TV series, movies and sports. Its main offering is variety of local players, including francetv, MyTF1, also free, of course. Arte SRF, Filmo TV and French video-sharing platform Dailymotion, are in the mix. Netflix, having launched in France in 2014, is the most popular SVOD platform in the country. By the end New players are also planning to enter the market. For of 2018, Netflix was responsible for 23% of internet example, TV5 Monde plans to launch a new VOD service traffic in France, according to Autorité de régulation next year, and France Télévisions, Arte, ARD and ZDF des communications électroniques et des postes plan to establish such a service, though a timeline hasn’t (ARCEP). The SVOD service has increasingly invested been announced. in local language content, including producing original programming in French and collaborating with local Other global competitors planning to enter the market industry to meet the European content quota. This include Apple TV+ (launching this year), Disney+ and HBO quota, which goes into effect September 2020, requires Max (2020) and IMDb TV (later this year). video-streaming companies in the EU to ensure that 30% of their offering is made up of European content. While In response to increased competition from global and clarifications on that are still to come, many providers, local competitors in the OTT markets, and the resulting including Netflix and Prime Video, along with other local disruption to the existing pay TV marketplace, pay TV providers, are already investing in creating local, original providers have responded by offering their own OTT content. Netflix is currently working on 20 original shows services, sometimes as a standalone subscription for the market. streaming service. According to NPA Conseil as cited by Advanced Television, 23.4% of pay TV channels (over 50% Launched at the end of 2016, Prime Video has acquired if aggregation platforms such as MyCanal and Molotov more than 40 premium French TV series and films, and are included) are available as OTT apps. invests heavily to acquire local shows and movies and partner with content creators in France. “TV is now a connected platform that is frequently watched on the move—across Europe, the US and Molotov.tv—another local player established in 2016—is beyond, viewers are no longer confined to their living a content aggregation platform offering live and replay rooms,” said Blair Robertson, CTO at TV advertising of live TV from more than 36 channels. On this platform, attribution specialist TVSquared. “Broadcasters are ads are shown similarly to ad-supported broadcast adapting to this behavior and considering how to develop TV channels. their own broadcast video-on-demand [BVOD] offering. In France, this is already a reality.” Broadcasters Adapt to Compete Many broadcasters and pay TV providers invest heavily in Pay TV provider Canal+ has made several attempts original content. According to Ampere Analysis as cited by to compete with Netflix. Its standalone OTT service Mediaplaynews, the top broadcasters in France (France CanalPlay was shut down in 2018 due to falling subscriber Télévisions, Canal+, TF1, M6 and Orange) spent more numbers and issues with regulations and streaming than €5.4 billion ($6.1 billion) on content last year, with rights. Canal+ has since introduced a new streaming 40% going towards on original programming. service this year, Canal+ Series, which focuses on offering only TV series. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 7
To compete with global players, several broadcasters also While content-sharing platforms and streamed TV remain want to join forces to create bigger platforms with wider more popular than VOD, this type of service is seeing reach within France. Salto, a new joint venture streaming much stronger growth, especially SVOD. YouTube has platform by TF1, France Télévisions and M6 groups, is also been viewed by the majority of internet users in France in development with a launch date sometime in Q1 2020. for years and as our forecast shows, its growth is now The platform aims to compete with rivals by offering a slowing down, in contrast to the VOD user penetration. variety of content, including news, sports, entertainment, drama, free channels, TV shows and films as well as up The rise in SVOD user numbers leads to increased to 40% exclusive content from broadcasters, especially household spending on these services. Last year, total French and European produced content. consumer spending on pay TV services was still much higher than spending on VOD, but it’s decreasing—while “There has to be that level of consolidation between VOD spending has risen strongly in 2018 compared with content holders”, said Thomas Bremond, general manager 2017, according to a study by Centre national du cinéma of the international division at FreeWheel, referring to the et de l’image animée (CNC), GfK, Harris Interactive, Idate Salto venture. “The future [is] clearly one of consolidation and Vertigo. of various premium broadcaster platforms because they know they need scale in order to compete with some of The subscription model for VOD is driving this increase. these other subscriber-funded platforms.” As of 2018, subscriptions already accounted for nearly 68% of consumer spending on VOD in France. According to CNC, GfK and NPA Conseil, the value of one-time CONSUMER HABITS payments for video content started to decrease in 2018 after years of stagnation, while SVOD spending more What Consumers Are Watching: SVOD Adoption than doubled between 2016 and 2018. In 2018 alone, SVOD spending increased by over 80% vs. 2017 to Is Skyrocketing €455.0 million ($537 million), showing that consumers in France are becoming more comfortable with the According to a Eurostat study, 51% of digital video SVOD model. viewers in France viewed content-sharing platforms such as YouTube in 2018, 15 percentage points more than the share who viewed internet-streamed TV from Video-on-Demand (VOD) Spending in France, by Transaction Type, 2014-2018 broadcasters. A further 23% indicated that they viewed millions of € VOD from commercial services such as Netflix or HBO— €671.9 though that share was lower than in Germany and the UK, for example. €485.1 Digital Video Viewer Penetration in the EU-5, by €455.0 Country and Service Type, 2018 €366.6 % of internet users €317.6 €249.0 €265.0 €131.4 Internet- Video-on-demand Content from €82.5 streamed TV (live or (VOD) from sharing services €29.2 catch-up) from commercial services (e.g., YouTube) broadcasters (e.g., Netflix, HBO) UK 64% 53% 71% €235.8 €235.1 €235.2 €236.1 €216.9 Germany 48% 31% 65% Spain 45% 39% 76% 2014 2015 2016 2017 2018 France 36% 23% 51% One-time payment Subscription video-on-demand (SVOD) Italy 28% 23% 68% Note: estimate; includes VAT Note: ages 16-74 who used the internet in the past 3 months Source: GfK and NPA Conseil as cited in Centre national du cinéma et de Source: Eurostat, "ICT Usage in Households and by Individuals 2018," Dec l'image animée (CNC), "Bilan 2018," May 6, 2019 20, 2018 247293 www.eMarketer.com 249429 www.eMarketer.com FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 8
Daily SVOD adoption also seems to be picking up. The same study found an increased use of devices other France had 5.5 million daily SVOD viewers in 2018, than TV. While TV is most popular for SVOD and VOD which is an increase of 61% in just one year, according among consumers in France, (50% and 41% use a TV, to Médiamétrie. In fact, 96% of SVOD users used a respectively), 59% (of which 35% use a PC, 20% use a service daily. smartphone and 10% use a tablet) and 77%, respectively also use devices other than TV. This growth in SVOD use is in large part driven by Netflix—now the leading supplier of paid on-demand The CNC, Harris Interactive and Vertigo study also found video services in France. According to a study by CNC, that the paid VOD viewer penetration on all devices— Harris Interactive and Vertigo, 48.0% of internet users including internet protocol TV (IPTV), desktop/laptop and ages 15 and older said they paid to watch Netflix in mobile—increased slowly but steadily between 2014 2018—more than twice the share who paid for VOD and 2018. content from Orange. All other players had less than 20%, including Prime Video. Between 2017 and 2018 alone, Paid Video-on-Demand (VOD) Viewer Penetration in Netflix recorded an increase in users of more than 15 France, by Device, 2014-2018 percentage points, while most other services (including % of internet users Orange, MyTF1VOD and CanalPlay) lost paying users. 2014 2015 2016 2017 2018 IPTV 28.6% 28.9% 32.9% 33.0% 34.7% Desktop/laptop 10.0% 12.1% 13.1% 13.5% 14.6% Which Video-on-Demand (VOD) Services Do Video-on-Demand Viewers in France Pay for? Mobile device 5.5% 8.2% 8.6% 9.4% 10.3% % of respondents, 2018 Total 33.0% 34.4% 37.4% 37.9% 39.3% Note: ages 15+ Netflix 48.0% Source: CNC, Harris Interactive, Vertigo as cited in Centre national du cinéma et de l'image animée (CNC), "Bilan 2018," May 6, 2019 Orange 23.6% 247294 www.eMarketer.com MyTF1 VOD 19.5% Médiamétrie confirmed that while TV is the most used Canalplay VOD 14.6% device for SVOD in France, it is not the only one. It 13.4% Amazon Prime Video reported that 38% of SVOD viewers watched video Arte 12.0% content on their smartphone in January 2019. That was behind the share who watched on a TV (71%) or Google Play 11.2% computer (55%), but substantially ahead of the share iTunes 11.1% who watched via tablet (26%). France.tv 10.5% Note: ages 15+ Devices Used By Subscription Video-on-Demand Source: CNC, Harris Interactive, Vertigo as cited in Centre national du (SVOD) Viewers in France to Watch SVOD, Jan 2019 cinéma et de l'image animée (CNC), "Bilan 2018," May 6, 2019 % of respondents 247295 www.eMarketer.com TV 71% As noted earlier, the growth of global players—and the need to compete with Netflix—is also driving Desktop/laptop 55% consolidation of local platforms in France, such as the Smartphone 38% planned launch of Salto in 2020. Tablet 26% Note: ages 6+ who have used SVOD within the past 12 months Device Trends: Content Type Often Predicates Source: Médiamétrie "Global SVoD" as cited in press release, April 11, 2019 247235 www.eMarketer.com Device Choice The same study also pointed out that SVOD is Video viewers in France increasingly use multiple devices increasingly viewed on all screens. Among the 71% of to consume video content. That said, the devices used SVOD viewers who used a TV in January 2019, only 25% often vary by video type and demographic. According used it exclusively, and 75% of SVOD viewers used at to a June 2018 Schole Marketing survey as cited by least one non-TV screen. Syndicat National de la Publicité TéléVisée (SNPTV), a TV set is typically used for watching SVOD and VOD, while alternative devices are favored for streaming and online video (such as videos on sharing sites or social networks). FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 9
Smartphones are becoming more important for France’s Nevertheless, France still lags in mobile streaming digital video viewers. Digital TV viewing has shifted adoption, compared with Germany, the Netherlands and dramatically toward mobile over the years, for example. the UK, according to an October 2018 Penthera and EMI According to various local sources as cited by CNC, Research Solutions survey. However, 31.0% of internet 22.3% of digital TV was viewed via mobile phone users in France ages 18 to 50 said they streamed shows and tablet in 2014, but this number had more than or movies on their mobile device daily, and another 30.0% doubled by 2018, while desktop/laptop and TV shares did so at least weekly. This means that the majority steadily decreased. of internet users used their mobile device regularly to stream TV shows or movies. Digital TV Viewing Share in France, by Device, 2014-2018 How Often Do Internet Users in Select Countries in % of total Europe Stream TV Shows/Movies on Their Mobile 2014 Devices? 40.1% 37.5% 22.3% % of respondents, by country, Oct 2018 Daily Weekly Monthly Occasionally Don't use 2015 33.3% 35.0% 31.7% France 31.0% 30.0% 4.3% 12.7% 22.0% Germany 33.0% 27.3% 8.0% 11.3% 20.3% 2016 29.5% 31.6% 38.9% Italy 46.7% 27.7% 1.7% 11.3% 12.7% Netherlands 34.3% 26.3% 7.0% 15.3% 17.0% 2017 25.6% 29.9% 44.4% Spain 51.0% 23.3% 2.7% 11.3% 11.7% UK 36.7% 35.0% 6.3% 11.0% 11.0% 2018 Total 38.8% 28.3% 5.0% 12.2% 15.8% 21.3% 29.8% 49.0% Note: n=1,800 ages 18-50; numbers may not add up to 100% due to Desktop/laptop TV Mobile phone & tablet rounding Source: Penthera, "International Mobile Streaming Behavior Survey: Q4 Note: based on number of videos viewed; channels included 1ère, 6ter, 2018" conducted by EMI Research Solutions, Dec 6, 2018 6ter, Canal+, CNews, CStar, France 2, France 3, France 4, France 5, France 244383 www.eMarketer.com Ô, Gulli, HD1, LCI, M6, NT1, Paris Première, Piwi+, Teva, Télétoon+, TF1, TMC and W9; numbers may not add up to 100% due to rounding Mobile streaming adoption in France might be lagging Source: NPA, GfK, Canal+ Régie, France Télévisions Publicité, M6 Publicité Digital, TF1 Publicité Digital, TMC Régie, Lagardère Publicité as cited in because of several mobile streaming issues. Consumers Centre national du cinéma et de l'image animée (CNC), "Bilan 2018," May 6, 2019 in France are easily frustrated if streaming via their mobile 247292 www.eMarketer.com devices does not work. Among the main frustrations “Smartphone adoption rates in France are some of the when streaming from a mobile device were that a video highest in Europe, primarily due to the role of the telco took too long to start up (cited by 46.3% of internet users companies,” said Lisa Menaldo, co-founder of growth in France) and buffering issues (47.3%), per Penthera. strategist firm The Advisory Collective. “Orange is the Advertising was also an issue for 42.0% of respondents. main provider where cost-effective bundle packages for consumers are intrinsically linked with internet, What Frustrations Do Internet Users in France and landline, cable TV and a few OTT services. Orange has Germany Experience When Streaming Mobile Video? % of respondents, Oct 2018 also invested heavily in rural infrastructure; so streamed Germany France services are more accessible to the masses, as opposed The video buffered, making it hard to enjoy 41.0% 47.3% to just major conurbations [large urban centers that The advertisements were annoying 40.0% 42.0% extend beyond town/city lines].” The video took too long to start up 38.0% 46.3% It increased my monthly data costs 12.3% 8.0% Comscore also confirms this trend. In February 2019, the When I use public Wi-Fi 7.7% 6.0% unique visitor share for video streaming in France was I have never experienced frustrations when 19.0% 17.0% 35% for mobile. Desktop/laptop was only slightly higher streaming video with 41% and multiplatform (includes both desktop Other 2.7% 2.0% Note: n=600 ages 18-50 and mobile) had a share of 24%. In terms of time spent Source: Penthera, "International Mobile Streaming Behavior Survey: Q4 streaming video, desktop/laptop was still ahead with a 2018" conducted by EMI Research Solutions, Dec 6, 2018 66% share; the remaining 34% of time spent streaming 249104 www.eMarketer.com video in France was via mobile. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 10
“It’s just the balance of conveniences and inconveniences According to Médiamétrie data cited by Syndicat National on mobile,” said Brian Kline, chief product officer at de la Publicité TéléVisée (SNPTV) in a November 2018 Penthera. “The conveniences are that you can get it survey, the majority (79%) of time with video content wherever you want. The inconveniences, and you can see among consumers ages 4 and older in France is still spent it in our survey data, is that a lot of people have issues. directly with live TV. Internet videos have a share of 10%, Mobile-first is really about the experience that you’re deferred catch-up on TV or other devices have 7% and willing to deal with, relative to the time and lifestyle VOD has 4%. Among younger age groups (ages 15 to 24), you live.” live TV claims a 45% share, followed by internet videos (28%) and VOD (15%). In 2015, TV still garnered a 70% In response to those video viewing issues, 48.7% of share among the same age group. This shows a clear shift frustrated internet users in France said they would from traditional TV to VOD and other online video options typically give up and try again later, and 22.7% would among younger cohorts. accept that mobile streaming is simply frustrating, while close to a quarter (23.0%) would stop using the A September 2018 survey by Junior City as cited by particular service entirely, according to Penthera and EMI SNPTV shows a similar trend. While traditional TV was Research Solutions. still the most widely viewed type of video content among children, other viewing options attracted sizable The top reasons for downloading from a streaming audiences. Eight in 10 children in France ages 4 to 14 service are the ability to watch whenever and wherever watched traditional TV. Content sharing platforms and they want (44.3%), download from a streaming service short-form video content were also popular, with just over to not have to worry about using Wi-Fi (25.7%) and to 50% of children polled in France watching YouTube. Just avoid buffering (24%). In fact, over 57% of respondents more than a quarter of respondents watched Netflix. said they would be willing to pay more for a download feature, per Penthera and EMI Research Solutions. Some The partial shift from traditional TV to digital video 21.3% said they would be willing to pay $3 to $4 a month, among different age groups is noticeable when looking and 29% would pay $1 to $2 a month. This should give at time spent. In Q3 2018, 18- to 24-year-olds in France video providers an indication of how much they could spent approximately 2.2 hours per day watching VOD; a ask consumers in France to pay for an enhanced mobile pattern not dissimilar to Germany, according to Ampere viewing experience. Analysis. Time spent then drops off as respondents age, significantly so among those ages 35 and older. Again, the Looking at internet speeds and connections, the advent pattern follows that of Germany and most other countries of 5G is expected to have a positive impact on digital in the study, though the numbers were much higher video viewing. “That’s certainly going to increase the for each in the UK and US, which have well-advanced adoption of video content and consumption across VOD markets. different devices and the accessibility to it,” said Bill Swanson, vice president of EMEA at Telaria. “France and How Much Time per Day Do Internet Users in Select Germany, and … other regions, [will] be dependent also Countries Spend Viewing Video-on-Demand (VOD)*? on the type of streaming speeds outside of someone’s hours, by age, Q3 2018 own home and their smart TV and capabilities they have France Germany Italy Japan Spain UK US there. But the adoption will continue to grow at a faster 18-24 2.2 2.1 1.9 1.3 2.4 3.1 2.9 and faster rate.” 25-34 1.4 1.6 1.6 1.0 1.6 3.4 3.1 35-44 0.7 0.9 1.2 0.6 0.9 2.1 3.0 Demographic Trends: Young Viewers Use Multiple 45-54 55-64 0.5 0.2 0.5 0.3 0.8 0.7 0.4 0.2 0.7 0.5 0.8 0.5 1.5 1.2 Devices and Platforms Note: *includes catch-up TV, free digital video, on-demand video from pay TV provider and subscription VOD Source: Ampere Analysis as cited in company blog, Oct 17, 2018 Teens and millennials are driving digital video viewing in 242546 www.eMarketer.com France. Among teens, digital video viewer penetration will pass 87% in 2019, and more than nine out of 10 18- to 24-year-olds will watch digital video, according to our forecast. But children also increasingly watch digital video. In 2019, 38.1% of children in France ages 11 and younger will watch digital video. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 11
A July 2018 report by Autorité de Régulation des Digital Ad Spending in France, by Format , 2018-2020 Communications électroniques et des Postes (ARCEP), millions of €, % change and % of total media ad spending Centre de Recherche pour l’Étude et l’Observation 2018 2019 2020 des Conditions de Vie (CRÉDOC), Conseil général Search* €1,787 €1,966 €2,123 de l’économie, de l’industrie, de l’énergie et des —% change 14.0% 10.0% 8.0% technologies (CGEIET) and L’Agence du Numérique also —% of total 15.1% 16.0% 16.6% Social media** €1,088 €1,388 €1,579 found that 18- to 24-year-olds, on average, spent more —% change 62.6% 23.0% 18.0% time watching digital video than TV each week. Adults —% of total 9.2% 10.9% 12.4% ages 25 and older, respondents clearly watched more TV Video* €387 €461 €543 than digital video. Teens (ages 12 to 17) on average spent —% change 13.2% 19.0% 18.0% 1 hour more with TV than digital video each week. —% of total 3.3% 3.7% 4.3% Banner* €499 €514 €524 “Overall broadcast TV [live and catch-up] viewing is —% change 13.7% 0.8% 0.3% showing a slight decrease in time spent, but still remains —% of total 4.2% 4.2% 4.1% a firm favorite with 50+ audiences and a regarded Other €1,233 €1,248 €1,260 medium for advertisers,” said Lisa Menaldo, co-founder —% change 3.9% 2.0% 1.0% of The Advisory Collective. “As a market, digital media —% of total 10.3% 10.1% 9.9% consumption and time spent has not changed but habits Total €4,984 €5,526 €6,030 have, with younger audiences [millennials especially] —% change 18.8% 10.9% 9.1% preferring to watch video programming [SVOD or AVOD] —% of total 42.0% 44.8% 47.2% Note: *includes advertising revenues from all digital platforms (fixed and on mobile devices.” mobile); **includes revenues from social videos Source: Magna as cited by Emarketing.fr, June 17, 2019 Younger people in France are driving digital video usage, 248304 www.eMarketer.com and millennials are the catalysts behind the shift in All formats of video ads, including mobile, IPTV and devices used. According to YouGov as cited by SNPTV, desktop, saw spending grow in H1 2019, vs. H1 2018, 44% of millennials (ages 18 to 34) used a smartphone to according to SRI, Oliver Wyman and UDECAM. While watch TV content in January 2019, against 29% of those mobile is currently driving video ad spending and ages 18 and older. recorded the largest single share, spending on IPTV ads is rising fastest with 28% growth between H1 2018 and Although smartphone viewing is still lower among H1 2019. millennials than watching on a desktop/laptop (53%) or TV (78%), we estimate that millennials have the highest In terms of digital video ad viewability, France with its mobile phone video viewer penetration. 78% in Q2 2019 is slightly above the international average of 77% for the same timeframe, according to Meetrics. In addition, according to Integral Ad Science, video OPPORTUNITIES FOR MARKETERS advertising performs better than static display ads on the mobile web in France, with the video format recording the Video ad spending in France is climbing sharply. According best exposure times. to Syndicat des Régies Internet (SRI) and Oliver Wyman in collaboration with Union des Entreprises de Conseil et Not only is video ad spending expected to grow, but video d’Achat Média (UDECAM), video ad spending in France traffic is also on a steep upward trajectory. Worldwide in H1 2019 was 16% more than in H1 2018, making up internet video traffic was expected to increase fourfold 42% of total display ad revenues. Magna Global has even between 2017 and 2022, with live video traffic multiplying predicted growth in video ad spending of 19.0% for 2019, 15-fold in that time period, according to Cisco. As a result, according to data cited by emarketing.fr. live digital video is predicted to account for 17% of all internet video traffic in 2022. France’s well-developed communications infrastructure means that one can expect this share to be even higher. Additionally, the introduction of 5G and improved internet connectivity are bound to increase the digital video audience. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 12
The digital video advertising market is growing and “Consumers are tolerant of advertising when it’s advertisers see investment opportunities. Consumers in relevant, which is where advanced TV is particularly France however, like those in Germany and elsewhere in useful for brands,” TVSquared’s Robertson said. “How Europe, are not as excited about video ads. tolerable consumers find an ad is down to how engaging it is, so advertisers need to look into how audiences According to an October 2018 Penthera and EMI are interacting with their brand and produce effective Research Solutions survey, 42.0% of internet users campaigns that build on this.” in France are frustrated by mobile advertising within streamed videos and find it annoying—slightly higher than As the use of IPTV and other advanced and connected the 40.0% of respondents in Germany. TV devices become more prevalent in France, so will the opportunity for targeted advertising and providing ads that Millennials, who are drivers for mobile video viewing, consumers are more willing to accept. are especially annoyed by video ads. Four in 10 16- to 24-year-olds and 32% of 25- to 34-year-olds said they use an ad blocker to avoid seeing video ads before or after watching a clip or show, according to a Q1 2019 survey KEY TAKEAWAYS by GlobalWebIndex. ■■ SVOD is booming in France. SVOD has taken off in the past year, with an additional 4.5 million subscription Reasons that Ad Blocking Users in France Use an Ad OTT viewers this year compared with 2018. Consumers Blocker, by Age, Q1 2019 % of respondents in each group are becoming more comfortable with the subscription 16-24 25-34 35-44 45-54 55-64 model, and many are using subscription OTT on a There are too many ads on the internet 63% 58% 60% 64% 72% regular basis. Too many ads are annoying or irrelevant 62% 55% 55% 62% 63% ■■ Devices used for video typically depend on the Ads are too intrusive 51% 44% 51% 52% 64% Ads take up too much screen space 43% 36% 38% 36% 42% content viewed. Across all types of content, multiple To avoid having to see video ads before 40% 32% 25% 29% 33% devices are used increasingly, with TV still a strong watching clips/shows favorite for long-form content. Millennials are driving Ads sometimes contain viruses or bugs 39% 38% 30% 31% 36% mobile video viewing. To speed up page loading times 32% 29% 28% 27% 25% I try to avoid all ads wherever, whether 30% 30% 30% 33% 47% ■■ Local competitors are adjusting to compete with on TV or online To stop ads being personalized based 26% 25% 24% 28% 33% global rivals. While Netflix viewership in France rose on my browsing history by over 97% in 2018, with further growth expected this Ads might compromise my online privacy 19% 21% 15% 18% 18% year, other services have grown their viewer numbers To stop my device's battery life being 17% 19% 16% 10% 10% as well. Several global competitors are planning to drained I want to stop my data allowance from 9% 15% 9% 7% 4% enter the market, while local/national players are joining being used up forces to launch new platforms. Other 1% 4% 3% 2% 1% Note: n=1,881 ■■ While consumers don’t like video advertising, Source: GlobalWebIndex, June 25, 2019 new devices and services provide opportunities. 248214 www.eMarketer.com Consumers in France are not keen on video advertising. One reason why consumers are bothered by advertising However, new services that will need advertising as is that often ads aren’t relevant to them. At least 55% part of their revenue model, as well as new devices that of internet users ages 16 to 64 used an ad blocker in allow for more targeted advertising, will provide further Q1 2019 because they found ads annoying or irrelevant, opportunities for marketers. according to GlobalWebIndex. Moreover, only 21% of respondents in France ages 18 to 69 found marketing messages of brands they regularly interact with more relevant than those from companies they don’t interact with regularly, according to a March 2019 survey by Periscope by McKinsey. One-third (34%) found marketing messages of brands they regularly interact with less relevant. FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 13
EMARKETER INTERVIEWS GfK GlobalWebIndex Thomas Bremond Harris Interactive General Manager International Idate FreeWheel Interviewed July 23, 2019 Integral Ad Science Junior City Brian Kline L’Agence du Numérique Chief Product Officer Penthera Magna Global Interviewed August 22, 2019 Médiamétrie Meetrics Lisa Menaldo Co-Founder NPA Conseil The Advisory Collective Oliver Wyman Interviewed August 21, 2019 Penthera Periscope by McKinsey Blair Robertson CTO Schole Marketing TVSquared Syndicat des Régies Internet (SRI) Interviewed August 21, 2019 Syndicat National de la Publicité TéléVisée (SNPTV) Bill Swanson Union des Entreprises de Conseil et d’Achat Média Vice President, EMEA (UDECAM) Telaria Vertigo Interviewed July 21, 2019 YouGov READ NEXT EDITORIAL AND PRODUCTION CONTRIBUTORS France Time Spent with Media 2019: Digital Will Claim 41% of the Total Anam Baig Senior Editor Joanne DiCamillo Senior Production Artist Donte Gibson Chart Editor SOURCES Katie Hamblin Chart Editorial Manager Dana Hill Director of Production Ampere Analysis Erika Huber Copy Editor Autorité de Régulation des Communications Ann Marie Kerwin Executive Editor, Content Strategy électroniques et des Postes (ARCEP) Stephanie Meyer Senior Production Artist Centre de Recherche pour l’Étude et l’Observation des Heather Price Deputy Editor Conditions de Vie (CRÉDOC) Magenta Ranero Senior Chart Editor Amanda Silvestri Senior Copy Editor Centre national du cinéma et de l’image animée (CNC) Cisco Comscore Conseil général de l’économie, de l’industrie, de l’énergie et des technologies (CGEIET) emarketing.fr EMI Research Solutions Eurostat FRANCE DIGITAL VIDEO 2019: SUBSCRIPTION OTT DRIVES DIGITAL VIDEO GROWTH ©2019 EMARKETER INC. ALL RIGHTS RESERVED 14
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