Flying Start Preparing for Interviews - Thank you for joining us - we will be getting underway shortly - NSW Nurses and Midwives' Association
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Flying Start Preparing for Interviews Thank you for joining us – we will be getting underway shortly.
Flying Start Webinar Series – Part Two Preparing for Interviews Developed by Joanne Purdue, Professional Officer NSWNMA
NSW Nurses & Midwives Association
The NSWNMA is both the trade union and professional association representing the
industrial and professional interests of Nurses and Midwives employed in NSW.
We work with our members as a collective to shape; We provide;
• Fair pay and conditions • Industrial Representation
• Safe workloads • Professional Support & Education
• Workplace safety • Legal Representation
NSWNMA 66,000 members + 7,000 Student members
NSW branch of the Australian Nursing and Midwifery Federation (280,000 members
Australia wide)
bit.ly/nswnmastudents
Introductions
• Jo Purdue
• Professional Officer, NSWNMA
• ICU Nurse
• 8 years as hospital Educator and running New Graduate Program at a large tertiary teaching hospital
• 10 years conducting interview panels for NSW Health New Graduate Program
• 8 years supporting EN transition to practice
Overview
• Interview preparation
• Interview questions
• Behavioural interviewing
• Video interviews
• Next in the series – Registration with the NMBA
• Friday 16th October 2020 10.00am – 12.00pm
NSWNMA Professional Education • 16th October 2020 - Professional Registration – Quick Guide, FAQ (Webinar) Submitting an application for registration for the first time can be a stressful and confusing process. Making errors in declarations or not submitting the correct documentation can lead to delays in your registration. This webinar will assist newly graduating nurses and midwives with the initial application process for your professional registration with the Nursing and Midwifery Board of Australia (NMBA). Program: • The difference between AHPRA and the NMBA; • Tips to avoid delays; • Meeting the Registration Standards. • November 2020 - Student to New Grad Workshop (Webinar) • December 2020 - Student to New Grad Workshop (Webinar) • January 2010 - Student to New Grad Workshop (Face to Face)
Prepare, Prepare, Prepare • General rule of 72 hours notice (check spam/junk mail) • Accept the interview time given • Ask who will be on the panel • Exact location of interview – in person or online ?
What to Bring?
Organise documents:
• 100 points of ID – passport and drivers license (bring
photocopies as well that then can be easily verified)
• Original professional registration documents or
certificates of qualification (bring photocopies)
• Any other supporting documentation, bring signed
copies of application
• Portfolio
General Hints
• Treat the panel as though they know nothing about you – start from the basics and build up
• Write down what you can bring to the position – talk to friends about what your best attributes are
• Formulate your own list of questions to ask panel at the end of the interview (training/education
prospects, length of time until decision and notification and approximate start date)
• Practice in front of a mirror
• The questions that the panel will ask you should be mostly based around the selection criteria
Be well prepared!!!
What to Wear?
First impressions count!
Smart : clothes that make you feel good, confident and comfortable.
• Males: trousers, business shirt, tie, dark shoes (polished) and
socks, clean shaven or neat beard, not too much aftershave.
• Females: skirt or trousers and business shirt, polished court
shoes, neat hair, minimal jewellery, remove chipped nail polish,
make-up (not piled on), not too much perfumeVisualise Visualise your interview… You entering the room, shaking hands, making small talk, answering questions, end, shaking hands, thanking the panel for the interview and leaving with a big smile on your face. Visualise the call congratulating you on your success!!! “If you think you can or think you can’t, you’re right”
The Interview – Before you go in
ü Have a light snack beforehand
ü Bring a pen and note book
ü If you know who is going to be on the panel, try to already have their names memorised
ü Arrive in plenty of time – be polite to reception // login a few minute early in case of IT issues
ü No matter what happens… an interview is an opportunity… use it!
ü In waiting room: deep breath, when letting the breath out, relax… concentrate on feeling your
body relax into the chair
ü Switch off your mobileThe Interview
• Make eye contact with each panel member and smile!
• Its ok to be nervous! Say so, but don’t continually apologise
• Be aware of slowing your speech down – keep your speech at a normal
pace
• Do not talk too much – sell your skills & strengths clearly & succinctly
• Water… buys time.Interview Tips • Avoid slang, never swear • No derogatory comments about previous work places or colleagues • Do not talk about your personal life • Humour? Aim at yourself not the panel • Listen carefully • Emphasise your past & present achievements relating to skills required
Interpersonal, Verbal and Written Communication Skills • How would you manage a conflict situation? Ø e.g. An angry relative complaining about the care of a patient. (Maintain privacy, take away from bedside or clinical area, try to resolve, if can’t then know the chain of escalation, know Zero Tolerance & Code Black, contemplate IIMS and documentation; EAP availability).
Interpersonal, Verbal and Written Communication Skills • How do you see your role as a new RN? Ø e.g. Scope of practice within legislation, safe practice, accountability patient advocate. • What qualities and skills will you bring to the role of a new RN? Ø e.g. Experience as an AIN (casual) Know the job description inside out… questions based upon job description essential and desirable. Write down your attributes e.g. Time management skills, ability to work as part of a team.
Current Knowledge & Clinical Problem Solving • How you would plan care for your shift? Ø Technically no right or wrong answer • How you justify your answers is what counts Ø REMEMBER prioritise, problem solve, stay safe and keep patients safe • ask for help • Delegate • What would you do in an emergency? Ø DRABCD, Documentation including IIMS Clinical questions: methodical, concise answer from beginning to end, answering as talking to a layperson
Scenario Question Your patient has fallen in the shower unwitnessed. You are the first on the scene. He is bleeding from the head. What issues might you need to consider and what actions would you take?
Scenario Question
Your patient has fallen in the shower unwitnessed. You are the first on the scene. He is bleeding from the
head. What issues might you need to consider and what actions would you take?
• DRSABCD, seek assistance, remain with patient,
safe handling / no lift
• Activate CERS / Rapid Response
• Control Bleeding, Assess vitals, AVPU
• BGL, GCS (Neuro Obs)
• Post Falls Management (policy), Documentation,
IIMS, Ontario/FRAMP, notify familyCommitment to Personal & Professional
Development
• How will you maintain your professional education?
• What are your goals?
• May be given a scenario question e.g. you are asked to remove an intercostal catheter (you have
not done this before). How would you manage it?
• NB: Ask for help
• Identify you have not done it before
• Look up how Check policy and safe work practice
• Get another RN,CNE to teach you
This is about safe practice!Ability to Work in a Multi Disciplinary
Team
May ask about:
• Conflict management
• Benefits of team work to a patient
e.g. Continuity of care, coordinated care & patient focused
• How you would contribute to team work
• NB: Communication, documentation and listening skills.Understanding Quality Improvement
• May ask how to manage infectious patients
Standard/universal precautions (PPE, isolation and signage etc for MRSA, 5 moments of hand hygiene,
what you do for yourself, others and the patient.
• WH&S: Legislation which covers all staff to ensure the safety of all people entering the facility including
staff, patients, visitors, contractors etc and include examples , wet floor sign, tagging of faulty equipment
and reporting it etc.
• Consider your role in quality improvement
e.g. Partaking in trial of new equipment
Ongoing review of practice to achieve best outcomes
Clinical audits.Understanding
Professional, Ethical and Legal Requirements of the RN, Midwife or EN
• Professional – what is your responsibility for maintaining this?
How will you do it?
• Ethical – patient’s right to refuse treatment
NB: your role is to educate and be an advocate but don’t apply your beliefs.
• Legal – valid consent
5 “R’s” of drug administration
What are your responsibilities with administration of medications including checking S8s
Think about the what ifs?
NB: documentation, (IMS), reporting.
•Behavioural Interviewing
About looking at participants behaviours in previous settings and
situations…
Examples:
• Think of a time when you were faced with some conflict clinically.
Can you describe the situation and what you did?
• Sooner or later we will come across a patient who is being
unreasonable. What sort of behaviours do you find most frustrating
and how do you respond under those circumstances?
• Think of a time when you were coming into a new work team. What
did you do to establish credibility?General Hints
• Remember you can’t communicate, document or notify too much
• Give examples
• Include why development of skills and qualities are important to you
• You’re never working alone, so you can ask for help
• Delegate
• Let the panel know you would be safe in your practice by resourcing policy and procedure, educators,
NUMs and senior staff
• Include reflection as away to improve practiceStuck? Remember: • Have a drink of water if you need to gather your thoughts • You can ask for questions to be repeated or clarified if unsure • You can always go back to questions • You can take notes to refer to, or just to have there as a confidence boost.
Video Pre - Checklist ü Pick a good location and background (good natural lighting - no beds, kitchens or clutter in the background) ü Turn on the lights if you do not have natural lighting (light source behind the camera is ideal) ü Test you audio and webcam resolution prior to the day ü Ideally have your internet plugged in so your video and audio can stream properly and is stable ü Know your streaming service and test. Google hangout, Zoom, Google meetings etc
During a Video Interview • Make those around you aware that you are going to be doing a interview to minimise interruptions • Put your pets away • Make sure your webcam is at eye level • Make sure you maintain eye contact with the camera • Avoid swivel chairs and fidgeting • Dress professionally and avoid bright colours
Engage!
• Sticky notes and screen placement
• Practice active engagement - when listening, nod and smile to show you are engaged
• If you don’t have these resources already, you may want to consider the following:
Ø Explore the resources available at the public library in your area. Some libraries have private
rooms you can reserve and may be able to loan you the equipment you need
Ø Ask friends if you can borrow equipment or an appropriate outfit
Ø Rent equipmentConcluding the Interview • Always have a couple questions to ask the panel • Thank the panel for the opportunity of interview • Don’t be afraid to ask for feedback
I do not FAIL I SUCCEED in finding out what does not work
TAKE SOME DEEP
BREATHS
and
GOOD LUCKQ&A
Resources
• Job Interview Tips: http://au.hudson.com/job-seekers/helpful-tips-career-advice/interview-
preparation/interview-tips
• The 10 Best Questions To Ask At A Job Interview: http://www.fya.org.au/2016/03/29/ten-questions-
to-ask-at-a-job-interview/?gclid=CMTt3pf-588CFQsmvQode7gG-Q
• 75 Behavioral Interview Questions To Select The Best Candidate:
http://recruitloop.com/blog/behavioural-interview-questions/
• Behavioural Nursing Interview Questions: http://www.best-job-interview.com/nursing-interview-
questions.html
• How to nail the job interview: http://www.fya.org.au/2015/10/27/how-to-nail-the-job-
interview/?gclid=CLP1t5WA6M8CFQwkvQodNDINDwYou can also read
