Family Medicine 2019/20 - Faculty of Health Sciences | School of Medicine
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Faculty of Health Sciences | School of Medicine
D EPA R T M EN T O F
Family Medicine
2019/20
Annual Report
Department of Urology
PROVIDENCE
CARE
Department of Surgery
Department of Psychiatry
Rehabilitation
Department of Public Health Sciences
School of
Therapy
Department of Physical Medicine & Rehabilitation
HOTEL DIEU
HOSPITAL
Kingston Health
Sciences Centre
Department of Pathology & Molecular Medicine
Department of Pediatrics
KINGSTON
HOSPITAL
GENERAL
Department of Otolaryngology
Department of Ophthalmology
Department of Oncology
Department of Family Medicine
Department of Obstetrics & Gynaecology
PK
School of
Nursing
Four Sites
Department of Medicine
QBOL
KTI
BQ
Department of Emergency Medicine
UNIVERSITY
QUEEN’S
Department of Diagnostic Radiology
Department of Critical Care Medicine
Health Sciences
SEAMO
Department of Biomedical and Molecular Sciences
Faculty of
School of
Medicine
Department of Anesthesiology and Perioperative Medicine
table of contents
5 Message from the Department Head
7 By the Numbers
8 Accolades
10 – 25 Education
Message from the Program Chief
Postgraduate Education
Public Health and Preventive Medicine
Enhanced Skills
Undergraduate Education
26 – 30 Clinical Services
Queen’s Family Health Team
31 – 42 Research
Centre for Studies in Primary Care
CPCSSN
43 – 50 Inside the Department
Organizational Update
Faculty Update
Faculty Development
Information Management
51 – 57 In the Community and Globally
Hospital Medicine
Addictions Medicine
Intellectual and Developmental Disabilities Program
Global Health Curriculum
Department of Family Medicine | 3
Message from the
Department Head
I am thrilled to share with you the Department of Family Medicine 2019-2020 Annual Report.
Since March, COVID-19 has had a profound impact on all areas of our department, forcing rapid
conversion of educational sessions to online formats, changes in clinic practices, and delays in
research-in-progress and research funding opportunities, and resulting in personal challenges
Dr. Michael Green for our staff, learners, faculty, and patients as we adapted to an ever-changing array of
Department Head restrictions or regulations in both our work and personal lives.
I want to recognize the resilience and dedication I have seen everyone display as you have
undertaken the work required to make this happen. It is truly a privilege to be your department
head at this time. I couldn’t ask for a better team to help us through this unprecedented
situation!
So first and foremost, THANK YOU all for your innovative ideas, your dedication to learners at all
levels, your compassion for our patients, and your concern for the communities you serve.
I also want to recognize our graduating residents, who will be moving on to the next stage of
your careers without the usual in-person opportunities to come together and celebrate this
important milestone in your professional development. To all of you — thanks for your
contributions to Queen’s Family Medicine. I hope we really have delivered on our promise of
“Train at Queen’s. Work Anywhere,” and I look forward to seeing you in the future, wherever
Remember that you may land.
together, WE are I hope that in reviewing this report, you will also see that prior to the onset of COVID-19, the
department was busy working on the implementation of the priorities identified in our
Family Medicine! strategic plan over the course of the year. Our senior leadership team has been meeting
regularly to move key initiatives forward, and as you will see from the section-by-section
For Learners. reporting in this document, much has been achieved! Our success in CaRMs — with a full match
For Patients. to all our residency training programs at all sites — is a testament to the amazing job our
educational team of core faculty, staff, and community preceptors does with all our residents,
For Communities. no matter where they are training.
Similarly, family medicine is leading the development of new integrated clerkship
opportunities that are sought-after and applauded by our medical students. (For example,
Thomas Dymond is the first student to complete his longitudinal integrated clerkship in the
Mohawk Nation of Akwesasne.) Our research team has welcomed its first MD/PhD faculty
member, Dr. Amrita Roy, and is establishing new initiatives like I-CREAte Kingston while
strengthening our regional and national practice-based research network initiatives. The
department also continues to grow its involvement in a broad range of clinical activities, with
our hospital medicine division’s rapid growth and new initiatives in addictions medicine on the
horizon.
Finally, while travel for global health initiatives has been on hold, our team has continued to
move forward, planning for the future and maintaining relationships remotely.
I look forward to everyone’s involvement over the coming year as we continue to further
strengthen the provincial and national prominence of our academic research, educational
programs, and clinical initiatives despite the challenges we are currently facing.
Department of Family Medicine | 5
BY THE NUMBERS
RESEARCH EDUCATION
201
Kingston-Thousand Islands
primary care
research day
35
original resident
785 536 509
applications interviewed ranked
35
full match
research projects
attendees
Belleville-Quinte
52
conference
40
peer-reviewed
433 350 339
applications interviewed ranked
6
full match
presentations publications
Peterborough-Kawartha
Clinical Services 461 366 310
applications interviewed ranked
6
full match
patient enrolment Bowmanville-oshawa-lakeridge
kingston belleville 482 375 310 8
19,202 12,480
applications interviewed ranked full match
17,791 march 2019 11,690 march 2019
International Medical Graduates
after hours clinic visits
971 295 105
applications interviewed ranked
10
full match
kingston belleville
5,321 2,066 Public Health and Preventive Medicine
5,324 - 2018/2019 1,144 – 2018-2019
26 18 14 2
group programs applications interviewed ranked full match
3,474
10
Department of National Defence
19 19 18 9
patient visits to
group programs
Kingston/Belleville
2,812 – 2018-2019 applications interviewed ranked full match
Department of Family Medicine | 7
Accolades
During a rotation at Prince Edward County
Memorial Hospital in Picton, Dr. Wilson
Lam, KTI PGY2, helped the emergency
department test new equipment for
management of patients with COVID-19.
FACULTY AWARDS/ diabetes is at an all-time high. First committed to medical education in
Nations and Diabetes in Ontario, Canadian medical schools.
ACCOMPLISHMENTS developed jointly by the Chiefs of
Dr. Susan Phillips has been appointed
Dr. Sarah Funnell, Indigenous Health Ontario (COO) and the Institute for
Walter Rosser Chair in Family Medicine
Director, has been elected a board Clinical Evaluative Sciences (ICES), takes a
Research. Effective October 1, 2019, the
member for the Indigenous Physicians detailed look at diabetes and its
appointment will continue until June 30,
Association of Canada and will serve as consequences on First Nations people in
2022. In this role, Dr. Phillips will be
the association’s treasurer for three years. Ontario from 1990 to 2014. The report
responsible for conducting, supporting,
addresses the need for early and
Dr. Phil Gilic, course director, Nightmares and developing research within the
culturally appropriate prevention
FM, MEDS 115, and Airway Mastery department and cognate research units,
strategies, treatment, and services for
(CCFP-EM), has received the 2020 Queen's as well as fostering and conducting
First Nations people living with diabetes.
Faculty of Health Sciences Education research of a quality sufficient to attract
The researchers and COO also published
Award, the faculty's highest award, based funding from national peer-review
a series of studies on diabetes and First
on four criteria: excellence in teaching, a agencies. She will also be responsible for
Nations health in the Canadian Medical
new or innovative approach to teaching, the education, supervision, and
Association Journal (CMAJ) and CMAJ
mentorship of research students and
reflection on teaching, and evidence of Open.
trainees at the undergraduate, graduate,
impact on student learning.
Dr. Joey Newbigging, Program Director, postgraduate, and postdoctoral levels.
Dr. Michael Green and Morgan Slater, Enhanced Skills Emergency Medicine, has The Walter Rosser Chair in Family
PhD, postdoctoral fellow, are co-authors earned this year's Canadian Association Medicine became effective January 1,
of a first-of-its-kind report that for Medical Education (CAME) Merit 2017, with an endowment of $2.5 million.
demonstrates the number of First Award. This award recognizes faculty Dr. Richard Birtwhistle received the
Nations people in Ontario living with members who are exceptionally inaugural chair.
8 | Annual Report 2019 | 2020
Accolades
CFPC Resident/Student Queen’s Family Dr. Katherine Liu (QBOL); Dr. Bethany
Philpott (BQ); Dr. Jordan Sugie (KTI); and
Awards Medicine Awards Dr. Becca Webster (PK): Sparkly Glue
Dr. Brittany Dyer (Belleville-Quinte PGY2 Award — Awarded to a graduating PGY2
Resident Experience
graduate, June 2019) earned this year’s resident at each site for acting as a
Enhancement Award (June 2019)
College of Family Physicians of Canada positive influence on resident morale and
(CFPC) Bob Robertson CCFP Examination Jessica Murray, Postgraduate atmosphere.
Award, which recognizes the individual Administrative Co-ordinator, earned this
annual award, given to an allied health or Dr. Jaclyn Vanek (PK, PGY3 Rural Skills):
who achieves the highest standing
administrative professional who has Dr. Harold Latham Award in Family
among family medicine residents in the
brought significant enhancement to the Medicine — Awarded to a PGY2 resident
CFPC’s Certification Examination in
residency experience. in family medicine who has completed
Family Medicine.
the best-quality academic project
Annual Resident Awards: Resident and Preceptor Awards dealing with mental health issues in
family medicine.
(One resident from each family medicine Dr. Mamdouh Andrawis, Kingston
program across Canada is selected for preceptor (Napanee): Dr. Donald L.
each award each year.) Potvin Memorial Teaching Award EM PGY3 Distinguished
Dr. Helene Baldwin (KTI): Family
— Awarded to a community family Preceptor Awards
medicine preceptor to further their
Medicine Resident Award for Scholarly Each year, the graduating class of the
training in evidence-based medicine.
Achievement department’s Emergency Medicine
Dr. Vanessa Audet (KTI) and Dr. Christine Enhanced Skills Residency Program
Dr. Christine Hanna (KTI, PGY3 EM):
Prudhoe (KTI, PGY3 Rural Skills): The (CCFP-EM) selects two or three off-service
Family Medicine Resident Leadership
Richard Milner Award — Awarded to or community preceptors and one
Award
postgraduate family medicine residents Kingston Health Sciences Centre (KHSC)
Annual Student Awards: (PGY1, PGY2, or PGY3) who have emergency medicine preceptor to
demonstrated a passion for teaching and receive a CCFP-EM Distinguished
Andrew Dawson: Medical Student expertise in leadership and practice Preceptor Award in recognition of each
Leadership Award management. preceptor’s outstanding teaching and
Gray Moonen: Medical Student Dr. Heather Braybrook (KTI): Janet mentorship. This year’s recipients:
Leadership Award Sorbie Award in Family Medicine
Community and/or Off-Service
Ramita Verma: Medical Student — Awarded to a family medicine resident
who has undertaken original research in
Preceptors
Scholarship
the field of women’s health, care of the Dr. Craig Bolton: Emergency Medicine,
elderly, or palliative care. Belleville General Hospital
Queen’s FHS Regional
Dr. James Burrows (KTI, PGY3 Rural Dr. Heidi Wells: Emergency Medicine,
Education Awards
Skills); Dr. Samantha Graitson (BQ); Dr. Brockville General Hospital
Teaching Awards Sandra Huynh (PGY3 EM); Dr. Katherine
Liu (QBOL); Dr. Brian Paige (PK); and Dr. KHSC Emergency Medicine
Dr. Ahmed Mian, FM/EM, Humber River Preceptor
Christine Prudhoe (KTI, PGY3 Rural
Hospital
Skills): Fred Allan Vokes Memorial Fund Dr. Robert McGraw, Emergency
Dr. Avita Sooknanan, FM, Bowmanville Award — Awarded to family medicine Medicine, Kingston Health Sciences
QHC Pediatrics Group, Belleville residents who, at the end of two or three Centre.
years in the program, have demonstrated
For more research-related awards and
Mentorship Awards overall excellence and achievement.
funding, see Centre for Studies in Primary
Dr. Karin Euler, FM, Clarksburg Dr. Michael Hendry, Kingston preceptor Care, page 31.
Dr. Kerry Howatt, OB/GYN, Brockville (KHSC, Plastic Surgery): Dr. John T.
Tweddell Memorial Teaching Award
Dr. Tom Richard, FM, Peterborough — Awarded to recognize specialty
preceptors who exemplify teaching
Education Development Award
excellence to family medicine residents.
Dr. Laurie Wherrett, Surgery, Lakeridge
Health
Department of Family Medicine | 9
Education message from the program chief Postgraduate Education Public Health and preventive Medicine Enhanced Skills Undergraduate Education
education
Message from the
Program Chief
DR. JOHN ADAMICH
Program Chief
If you ask a room full of past or present Queen’s Family Medicine residents whether
they are happy they ended up in the program, the answer is a resounding “yes!”
This year, a combination of cutting-edge simulation, award-winning faculty, adaptive
administration, and the incredible resident community continued to demonstrate
what makes QFM one of the best programs in the country.
Resident Initiatives
At all four sites, resident-driven initiatives continue to improve the QFM experience. This year,
QBOL residents held their inaugural teacher awards. Belleville residents worked hard to integrate
formal ultrasound training into their curriculum, while Peterborough residents worked with the
local women’s health program to host a resident-led IUD clinic. Finally, KTI residents acted on the
feedback of previous years to improve their long-term care experience with new LTC resident
representative positions and improved access to palliative care handbooks.
For the fifth time, QFM residents nominated the program for the PARO Program Excellency Award.
It won the award in 2012 and 2016, making it the only program to have won the award twice.
CaRMS
CaRMs is a busy and exciting time for the program each year. In addition to four busy days of
interviews, countless hours of behind-the-scenes work go into co-ordinating applications and file
review. This year the program received a record number of applicants and held the most
interviews in QFM history. Residents demonstrated their commitment to the program by
volunteering enthusiastically as interviewers and panelists. The resident panel volunteers were
vibrant, answered the tough questions, and highlighted all the amazing features of Queen’s
Family Medicine. Candidates were clearly impressed, as the program matched all spots in the first
iteration.
Wellness
Wellness continues to be a cornerstone of the QFM program. The wellness committee meets
regularly throughout the year and develops initiatives to improve the resident experience. Some
highlights from the past year include “Ice Cream Rounds” and the “Our Stories” event, both of
which provided open forums for residents to share their struggles and talk openly and honestly
about mental health. In addition, the creation of a wellness page on the resident chief blog
improves access to resources for those who may be struggling with mental health challenges.
As the COVID-19 pandemic evolves, QFM has continued to prioritize resident wellness despite
the uncertainty and challenges created by social isolation.
Department of Family Medicine | 11EDUCATION
Postgraduate
DR. BRENT WOLFROM
Education
Program Director
The postgraduate training program has had another wonderfully successful year.
Our skilled and dedicated preceptors, faculty, staff, and, of course, residents have
continued to strengthen and innovate our program. Certainly, we owe a large debt of
gratitude to our resident leaders, who have been instrumental in representing the
resident voice locally, regionally, and nationally. Queen’s Family Medicine (QFM) would
not be the program it is without these hardworking and skilled individuals:
FM Program Chief: Dr. John Adamich
KTI Site Co-Chiefs: Dr. Ruth Chiu and Dr. Megan Collie
BQ Site Chief: Dr. Michael Milo
PK Site Chief: Dr. Molly Touzel
QBOL Site Chief: Dr. Vance Tran
PGY3 Chief: Dr. Christine Hanna
PHPM Chiefs: Dr. Mark McKelvie and Dr. Ethan Toumishey
OCFP Resident Representatives: Dr. Maria Daniel (PGY1) and Dr. Stephanie Michael (PGY2)
CFPC Resident Representatives: Dr. Ryan Peters (PGY1) and Dr. Emily Quick (PGY2)
PARO Resident Representatives: Dr. Andrew Dawson (PGY1) and Dr. Christopher Welsh (PGY2)
Resident Wellness Representatives:
KTI: Dr. Rufina Kim (PGY2), Dr. Alistair MacDonald (PGY2), Dr. Anna McLean (PGY1), and Dr. Liana Wong (PGY1)
BQ: Dr. Kiersten Colbran (PGY1) and Dr. Miriam Layefsky-Hellstern (PGY2)
PK: Dr. Sonya Swift (PGY2) and Dr. Portia Worthy (PGY1)
QBOL: Dr. Zach Hickey (PGY1) and Dr. Vance Tran (PGY2)
12 | Annual Report 2019 | 2020This year, the education team welcomed Laura McDiarmid as our
new manager of educational development. Laura’s strong
Over the intervening
leadership and past experience in the Queen’s Office of decade, QFM has
Professional Development and Educational Scholarship has been
instrumental in moving forward innovation, increasing developed significant
accountability and reporting functions, and providing a new and
fresh perspective on medical education. expertise in curriculum
design and delivery,
The education organization functions under the direction of
many faculty-leadership roles — 100 to be precise — who
assessment, program
represent both community- and university-based practice. While
there are too many to list in this report, it is important to
quality improvement,
recognize the many directors who make the program what it is. and scholarship.
Temagami Wilderness Medicine Course photo courtesy Laura McDiarmid
This year is also a year of anniversaries. Both the Belleville-Quinte The program is also celebrating 10 years of CBME. Under the
and Peterborough-Kawartha sites are celebrating 10 years since leadership of Dr. Karen Schultz and Dr. Jane Griffiths, QFM
their inception. Over those years, both sites have provided adopted the Triple C competency-based curriculum 10 years
excellent training, innovation, and a marvelously close ago. Over the intervening decade, QFM has developed
educational community. Many graduates from the two sites have significant expertise in curriculum design and delivery,
stayed in their respective areas, with some assuming leadership assessment, program quality improvement, and scholarship. We
roles in both the community and QFM. will be taking time over the next year to celebrate these
Department of Family Medicine | 13EDUCATION
Department Head Regional Education Co-ordinator
Dr. Michael Green Dr. Jeff Sloan
Queen’s Family
BQ PK QBOL KTI
Medicine Program
Directors Dr. Brent Wolfrom Dr. Nadia Knarr Dr. Kim Curtin Dr. Wei-Hsi Pang Dr. Kelly Howse
Curriculum Dr. Nadia Knarr Dr. Hanga Agoston Dr. Sandra Khan Dr. Aubrey Kassirer Dr. Ian Sempowski
Dr. Kathleen Dr. Seema Jain
Assessment Dr. Karen Schultz Dr. Rob Pincock Dr. Tara McGregor
Nichols Dr. Joel Pariag
Research Dr. Susan Phillips Dr. Stephanie Lynch Dr. Ben Chan Dr. Michael Ward Dr. Eva Purkey
Indigenous
Dr. Sarah Funnell Dr. Erin Falconer Dr. Michelle Fraser Vacant Dr. Sarah Funnel
Health
Faculty Dr. Jessica Ladouceur Dr. Theresa
Dr. Jessica Ladouceur Dr. Sina Sajedk Dr. Matt Simpson
Development Dr. Matt Simpson Robertson
Laura McDiarmid
Education Manager
Dana Doll, Reza Jennifer Brierley
Administration Hasselaar, Sue Jarzylo, Jessica Hughson Chantal Van Parys Julie Hodges
and Sarah Taylor
Jess Murray, Tammy
Parr, Kim Wallace, and
Jennifer Wells
accomplishments, while looking forward to what the future of
primary care has to offer and challenge us with.
Last year’s report touched on the many changes that occurred
within the postgraduate program. While the pace of change has
slowed some, it has not stopped, and this year we bid farewell to
Dr. Glenn Brown, who retired after a distinguished career. Dr.
Brown’s career accomplishments are numerous, and within the
realm of medical education specifically, he has championed
occupational medicine as well as wilderness medicine, greatly
contributed to the establishment of the DFM hospitalist
program, and provided additional resident support as the
department’s academic support person. Dr. Brown has been
instrumental in the creation and ongoing delivery of the
Temagami Wilderness Medicine Course, which was offered again
this year with, once again, a record-setting number of
participants.
Education team members from all four sites gathered for a bit of
Finally, the hard work and dedication of the education staff must team building (and a lot of fun!) at Kingston Glass Studio and Gallery.
be recognized. These individuals, who work tirelessly to ensure
the program runs smoothly and continues to achieve its stellar
reputation, include Jessica Hughson in Belleville; Chantal Van
Parys in Peterborough; Julie Hodges in Oshawa; and Jennifer
Brierley, Dana Doll, Jessica Murray, Tammy Parr, Sarah Taylor,
Kim Wallace, and Jennifer Wells in Kingston.
14 | Annual Report 2019 | 2020EDUCATION
Public Health and
DR. KIERAN MOORE
Program Director
Preventive Medicine
The Queen’s Public Health and Preventive Medicine (PHPM) program continued its
resident-driven strategic planning initiative to renew its mission and vision this year.
This development process will assist the program to better identify whether its current
structure is set up to achieve residents' goals, and where gaps may exist.
A SWOT (strengths, weaknesses, opportunities, and threats) analysis was completed, and
subsequent sessions focused on the development of a logic model and strategic
directions. Stakeholder engagement and the first draft of the high-level program values
and strategic directions were completed in summer 2019. Currently, the program is
finalizing the detailed implementation plan for its renewed strategic plan.
The residency program committee continues to meet regularly to assist with the program’s
development, operation, oversight, and planning. Appreciation is extended to committee
members Dr. Kelly Howse, Dr. Ian Gemmill, and Dr. David Walker (Queen’s University); Dr.
Howard Njoo (Public Health Agency of Canada); Dr. Liane Macdonald (Public Health
Ontario); Dr. Piotr Oglaza (Hastings and Prince Edward Public Health); Dr. Paula Stewart
(Leeds, Grenville & Lanark District Health Unit); Dr. Rosana Salvaterra (Peterborough
County-City Health Unit); and Dr. Fareen Karachiwalla (York Region Public Health). The
committee met on four occasions during the year. Members’ feedback and input has been
instrumental in improving the program, and their advice ensures the program
continuously strives to improve and to be a national leader in education. Dr. Gemmill
continues to lead the program’s transition to competency-based medical education
(CBME) and chairs the competency committee.
Department of Family Medicine | 15education
Wishes of good fortune are extended to Dr. George Pasut in his past year they have also encouraged engagement with our
retirement and in all his future endeavours. His dedication, partners in undergraduate medicine, with PHPM residents now
perspective, and guidance will be missed. And congratulations participating in teaching and supporting Public Health Interest
to graduates Dr. Alexa Caturay and Dr. Linna Li for passing their Group activities. Most of all, the co-chiefs have been encouraged
certification exams! by the collaboration and collegial atmosphere among residents
in the program, and are looking forward to the continued
Competency-Based Medical Education growth of Queen’s PHPM.
After welcoming a new educational consultant to the CBME
development team in May 2019 and conducting an initial needs Annual Resident Retreat
assessment, attention was then focused on improving the The PHPM program’s annual retreat was held in Picton on
program’s progress and promotion mechanisms. The team September 19 and 20, 2019. The curriculum included the
gathered best practices from other programs at Queen’s and following themes: CBME resident and faculty development;
reviewed the relevant literature to conduct a comprehensive workplace diversity; advocacy in public health; public health
review of the current progress and promotion process. panel: transition to practice; job search, interviews, and
Enhancements included developing stage-specific reporting contracts; and academic hiring.
tools and updating supporting documents (including terms of
reference and procedural guidelines), conducting introductory PHPM National Review Course
training sessions (for both faculty and residents), and providing
ongoing one-on-one support on an ad hoc basis. The Queen's Department of Family Medicine and the PHPM
Residency Program hosted the fifth Public Health and Preventive
In addition to the enduring faculty and staff support, PHPM Medicine National Review Course (NRC) from October 21-25,
residents have been instrumental to recent successes. In unison 2019, at Queen’s Donald Gordon Conference Centre. The course
with the measures mentioned above, residents implemented was offered to all PHPM residents from across Canada as well as
“Feedback Fridays” with a CBME focus. The team also worked current public health practitioners. In addition to all the Queen’s
with residents on implementing a new entrustable professional PHPM residents, 38 other participants attended from across the
activity (EPA) tool for pilot and evaluation (for early 2020) to country. The course featured academic sessions delivered by
better prepare the program for senior residents entering Core of public health leaders from across Canada, a team-based
Discipline. Moving forward, the program will continue to provide simulation of a public health emergency, Royal College oral
resident/faculty/staff support and training. Next steps will examination preparation, and multiple networking and social
include finalizing the program’s implementation plan by events. As with previous iterations of the NRC, this year’s course
reviewing the piloted materials, completing competence was well reviewed by attendees. The Queen’s PHPM Residency
committee training, updating rotation goals and objectives Program is working on minor tweaks that will ensure the sixth
tools, and aligning with the PHPM national standards expected annual course, scheduled for October 2020, remains as up-to-
to roll out in 2021. date, informative, and useful as possible.
Co-Chiefs CaRMS Match Results
PHPM co-chief residents Dr. Ethan Toumishey and Dr. Mark The PHPM program continues to receive a record number of
Mckelvie continued to advance the great work ongoing at applications for its two CaRMS positions. For the sixth
Queen’s PHPM, helping with all aspects of the program, consecutive year, the program filled both positions in the first
including strategic planning, curricula development, academic iteration. The program currently has 13 residents, which is
sessions, the annual retreat, and the CaRMS interviews. Over the beyond its normal capacity of 10.
16 | Annual Report 2019 | 20202019-2020 RESIDENT RESEARCH AND SCHOLARLY ACTIVITY
SAMANTHA BUTTEMER Bangkok and Back Again: The Emotional and Physical
Journey of a Canadian Seeking Gender Affirming
Buttemer S, Hall J, Berger L, Weersink K, & Dagnone
Surgical Care. Department of Family Medicine Grand
J. D. (2020). Ten ways to get a grip on resident
Rounds. Queen’s University, Kingston, ON. May 2019.
co-production within medical education change.
Co-presenter with Rita OLink.
Canadian Medical Education Journal.
Canadian Medical Association: Panel Discussion on
Buttemer S, Caturay A, Gao G, Guan H.T., Li L, &
Sexual Harassment of Canadian Medical Students.
Toumishey E. Resident-driven strategic planning for
Organized & moderated by the CMA Equity
the development of a program evaluation
Community of Practice. Online. Co-presenter with Dr.
framework to improve the residency experience.
Susan Phillips.
International Conference on Residency Education.
Sept. 27, 2019. (Poster).
KATHRYN CLEVERLEY
AZIM KASMANI Exploring the need for sexual health clinics.
Kasmani A, Sherlock B, & Oglaza P. Increasing Grade 7 Supervisor: Dr. Eva Purkey
Immunization Rates in Hastings Prince Edward Gender differences in associations of individual and
County through a Systematic Process Change. social circumstances with early sexual activity in
TOPHC Poster Presentation. March, 2020. 11-15-year-old Canadian youth.
Research team: Gazendam N, Cleverley K, King N,
JENNA WEBBER Pickett W, Phillips S.
Webber J. Failure to acknowledge inequities in the
social determinants of health. Canadian Family
MARK MCKELVIE
Physician; 2019 Sept. 65: 603-606.
Dawe R. & McKelvie M. (2020). International health
Train-the-Trainer Workshop: Trauma and Violence experiences in postgraduate medical education: A
Informed Care in the Opioid Epidemic. KFL&A Public meta-analysis of their effect on graduates’ clinical
Health, Kingston, ON. May & July 2019. Workshop practice among underserved populations. Canadian
Facilitator & Presenter. Medical Education Journal.
Tick Talk: The Low-Down on Lyme. Prince Edward
County Medical Grand Rounds. Picton, ON. May 2019.
Presenter.
The Queen’s PHPM program continued its resident-
driven strategic planning initiative to renew its
mission and vision this year.
Department of Family Medicine | 17EDUCATION
Enhanced Skills
The Department of Family Medicine’s Enhanced Skills (ES) program offers additional
training to family medicine residents who have graduated from their core residency
program and find that they need additional training or skills to meet their career goals.
Category 1 programs have objectives and standards established by the College of Family
Physicians of Canada (CFPC), while Category 2 programs offer a more flexible, self-directed
program in which the residents determine their own objectives and rotations. Queen’s has
four Category 1 programs: emergency medicine, palliative care, family practice anesthesia,
and care of the elderly; and six Category 2 programs: women’s health, rural skills, global
health, intellectual and developmental disabilities, Indigenous health, and the Falkland
Islands Scholarship Program.
Dr. Meg Gemmill took over as ES program director in 2019. One of this year’s goals was to
increase cohesion between residents in different programs. To achieve this, the program had
its first journal club, which presented an opportunity for PGY3s in all ES programs to come
together to review journal articles and discuss a topic that is relevant to all programs. Dr.
Rupa Patel, the women’s health program director, facilitated the first journal club, which was
focused on trauma-informed care. There is one more journal club planned for this academic
DR. MEG GEMMILL year. Dr. Christine Hannah, the PGY3 chief resident, has also planned several social events for
Program Director the ES program residents.
In the coming academic year, all Category 1 programs will begin using the Canadian Resident
Matching Service (CaRMS) for the 2021-2022 application cycle. It is hoped this new system
will facilitate an equitable application process for both applicants and programs.
There will also be a transition of leadership in two programs. Dr. Joey Newbigging
(emergency medicine) and Dr. Agata Szlanta (care of the elderly) will be moving on from their
program director roles. The ES program is very grateful to Dr. Newbigging and Dr. Szlanta for
their dedication and contribution to the programs over the past several years. Dr. Matt
Stacey, the current FM-EM assistant program director, will take on the FM-EM program
director role, while Dr. Chris Frank, Professor, Queen’s Department of Medicine, Division of
Geriatric Medicine, will move into the care of the elderly director role.
The ES program is also grateful to Dr. Christine Hannah for her hard work as the PGY3 chief
resident this year. The program welcomes Dr. John Adamich and Dr. Samantha Britton, who
will share the role as co-chief residents for 2020-2021.
18 | Annual Report 2019 | 2020CATEGORY 1 PROGRAMS ACTIVE CATEGORY 2 PROGRAMS
The family practice–anesthesia (FP-A) program had one The women’s health program, under the directorship of
resident this year and has accepted two for 2020-2021. With Dr. Dr. Rupa Patel, had one resident this year who completed six
Valerie McLeod as program director, a new addition to the FPA-A blocks of training.
team is Dr. Michael Cummings, who has taken on the role of
Kingston site liaison. The program has also developed an FP-A Under the directorship of Dr. Gemmill, there were 19 applicants
Resident Assessment Review Committee, which has engaged to the rural skills program this year, and 14 residents will be
local FP-As to become involved should a resident be identified as completing one or two extra blocks in areas such as obstetrics,
requiring extra assessment or assistance. Dr. McLeod was also hospital medicine, and mental health.
one of two FP-A program directors who participated at the
CFPC’s curriculum development meeting in November 2019, and
this work will be ongoing through 2020.
Program 2018-19 2019-20 2020-21
Under the directorship of Dr. Craig Goldie, the concurrent
Emergency Medicine
enhanced skills (family medicine) and sub-specialty (internal 8 8 8
Kingston
- 1 (+1 re-entry) 1 (+ 1 re-entry)
medicine) palliative medicine programs have been competitive Cornwall
over the past few years with a significant increase in applications.
In 2019-2020 (and upcoming in 2020-2021) there were three Care of the Elderly 0 1 1
enhanced skills residents and no sub-specialty resident in the
program. The ES palliative medicine program has also finalized FP-Anesthesia 2 1 2
its transition to a CBME format over the past year.
Palliative Care 2 3 3
The department’s emergency medicine program, led by Dr.
Newbigging and assistant program director Dr. Stacey, is one of Women’s Health 2 1 1
the largest FM-EM programs in the country. This year there were
several education innovations, including a new horizontal IDD 3 0 1
toxicology and airway curricula. The Cornwall return-of-service
program, now in its second and final year, has been successful in Rural Skills 8 14 14
training EM physicians for the Cornwall community. The program
will also have a DND military re-entry resident in 2020-2021. Indigenous Health 0 0 0
With Dr. Agata Szlanta as program director, the care of the Global Health 0 0 0
elderly program has accepted one resident for 2020-2021. After
gaining a new geriatrician in 2018 — a new graduate who has
been an active and enthusiastic teacher — the division is now
actively recruiting for another geriatrician.
Department of Family Medicine | 19education
Undergraduate
DR. SHAYNA WATSON
Program Director
Education
It’s been an exciting and MEDS 115 – Family Medicine in First Year
rewarding year in The class of 2023 awarded Drs. Matt Simpson and Fil Gilic the Queen’s School of
Medicine Aesculapian Society Lectureship Award in recognition of their excellence in
undergraduate education! teaching. Dr. Gilic also received the 2020 Queen's Faculty of Health Sciences Education
Award in part for his work with MEDS 115.
We also welcomed Dr. Laura Kroeker to the course, and appreciate her enthusiasm!
In their evaluations, students demonstrated their appreciation for the course’s great
team of teachers, the clinical focus, and the pedagogical approach:
“The professors were excellent and engaging — clearly designed everything to reflect the
actual practice of medicine.”
“By far the best course of this semester! Also love the dance breaks; they should be mandatory
for every course!”
“I like the reverse classroom setup and the use of the randomizer to motivate us to come
prepared to each lecture. I will miss this class dearly!”
“The model of learning, the clinical relevance of our topics, and the ease in the fashion of
delivery made this one of the best courses of the first term.”
“The teaching style was extremely effective and engaging. I looked forward to the lectures
every week and I’m really sad that this class is over.”
“This class is easily the best one we take and makes me want to do family medicine.”
First-year medical students joined faculty and residents in the Queen’s Family Health Team’s
after-hours clinic for a total of 158 visits this year. This learning experience is very popular
with the students, and rewarding for the residents and faculty who work with them.
20 | Annual Report 2019 | 2020Along back wall: Students Sid Mishra, Community Week
Joseph Yang, Gordon Yao, and Hassan
Hazari celebrate their skills at a local Students are thrilled to experience the breadth of practice they are offered during
escape room during their clerkshjp in Community Week, which consolidates their learning and provides a window into what real
Bowmanville-Oshawa. At left: Dr. Randy practice is like in communities across southeast and central Ontario. Co-ordinated by ROMP
Wax (and a family member); at right: (Rural Ontario Medical Program) and ERMEP (Eastern Regional Medical Education Program),
Amanda Aqulina, program administrator. this year-end experience also gives students an opportunity to see how they have
progressed over the year.
Social media posts throughout the week demonstrate students’ appreciation for the
program:
“Thank you to all the awesome mentors that I learned from this week and the friends that shared
the experience! Feeling a little more confident in what I learned this year and a lot more excited
for when this becomes the day-to-day!”
“Having an absolute blast in Perth. (Who knew rural/small-town family medicine could be so
much fun?)! "
“Got to work with some of my favourite health-care topics in clinic: birth control, addictions,
mental health, and social determinants of health. And that was just in two days! Can’t wait to see
what else Bancroft has in store for me!”
Department of Family Medicine | 21education
Students participate in a Family Family Medicine Interest Group (FMIG)
Medicine Interest Group (FMIG)
suturing workshop. Rohini Pasricha (Class of 2022) and Alanna Jane (Class of 2023) provide leadership to the
Queen’s FMIG, which promotes family medicine as a top career choice. Sophie Rossini
(Class of 2021) entered clerkship and continued to provide support to the present co-chairs.
The department wishes Ramita Verma (Class of 2020) well as she graduates and pursues her
family medicine residency at the University of British Columbia.
The FMIG’s activities focus on exploring what it means to be a family physician in rural,
community, and city settings; examining the value and role of primary care in the health-
care system; and showcasing the scope and diversity of practice in family medicine.
The group also works closely with residents, and runs a one-to-one mentorship program
that pairs first-year medical students with residents for informal mentoring on topics such
as life in residency, residency in family medicine training programs, and residency at
Queen's.
Active in the National Section of Medical Students, the Queen’s FMIG will participate in the
first-ever National FMIG week early in the next academic year to promote family medicine
across the country through local events and a social media campaign to educate students
about the breadth of family medicine, and to highlight a variety of role models in practice.
22 | Annual Report 2019 | 2020Electives Most Queen’s students complete their six-week core family
medicine and longitudinal integrated clerkships with the
Medical students are welcomed to the Queen’s Family Health assistance of ROMP and ERMEP. Queen’s is very fortunate to work
Team each year for electives, and this year our Division of with these partners, and is grateful to Dr. Peter Wells and
Hospitalist Medicine also began to offer electives to medical Michelle Hunter (ROMP), and Dr. Robin Kennie, Sandra Whan, and
students. Jennifer Shuttleworth (ERMEP) for their dedication to clinical and
educational excellence.
Clerkship
An increasing number of students are participating in longer,
The School of Medicine Regional Education office selected two integrated rotations that enable them to settle into their
of our longitudinal integrated preceptors from among more placement and participate in the life of medical practice and the
than 1,000 community preceptors for awards this year. Dr. Avita broader community for a block of 18 weeks or more. This model
Sooknanan, a preceptor in the Lakeridge Longitudinal Integrated has been very successful in Picton, Perth, and Brockville/
Clerkship, received the Regional Education Teaching Award, and Prescott, where family medicine is paired with pediatrics and
Dr. Karin Euler, a preceptor in the Collingwood Longitudinal psychiatry.
Integrated Clerkship, was recognized with the Regional
Education Mentorship Award. Thank you and congratulations to This year, ROMP welcomed the second cohort of students for a
Drs. Sooknanan and Euler. These two gifted educators exemplify longitudinal integrated clerkship in the Collingwood area.
the dedication of all of our regional preceptors.
Wrote Jaime-Lee Munroe about her experience there:
The family medicine clerkship rotation is regional, and students
are placed from Kenora to Akwesasne. Students from each class “Working in a small community meant working outside the
also have the opportunity to visit and learn in Moose Factory. academic centre infrastructure of attending physicians, residents,
The department is grateful to the Weeneebayko Health and clerks. This presented me with brand new challenges, a sense of
Authority and the communities throughout Ontario who host independence, and a chance to take on more responsibilities than I
and teach Queen’s students. had before in my training. I often worked one-on-one with
preceptors, affording me plenty of hands-on and individualized
learning opportunities across a range of
settings and specialties. I also gained an
appreciation for what community-based
practice looks like for both generalists and
specialists.
"The Collingwood integrated stream was
one of the most important and enjoyable
experiences I had during clerkship. I
underwent a significant amount of growth
as a learner, saw how dynamic and
rewarding a career in community medicine
can be, and found the path towards my
chosen residency program and career.”
In January 2019, an 11-month integrated
experience was launched in
Bowmanville-Oshawa (Lakeridge). This
longitudinal integrated clerkship builds
on the established strengths of the QBOL
postgraduate team and the leadership of
Drs. Mike Ward, Randy Wax, and Wei-Hsi
Pang. Gordon Yao (Class of 2020)
participated in the inaugural Lakeridge
Alexandra Basden, left, spent her clerkship in Madoc with preceptors
Dr. Suzanne Dullege and Dr. Janet Webb.
Department of Family Medicine | 23education
program, and will be joining the QBOL team as a resident in July. "I strongly believe in the potential of year-long longitudinal
The following is an excerpt from his written reflections on the integrated clerkships because they offer a patient- and community-
program: centred model of practice where clerks are not just observers, but
integral members of the community. Although I speak from the
“The longitudinal nature gives students an opportunity to learn a lot perspective of a student interested in family medicine, I am
during the ‘burst’ sub-specialty experiences (e.g. paeds, psych, confident that my colleagues, who have since matched to radiology
neurology, etc.). Those skills are then immediately tested in the and ophthalmology, will agree that this curriculum was a fantastic
family medicine setting. For instance, after my paeds rotation, I experience.”
became very comfortable with assessing paediatric patients in the
family clinic to determine if they needed to be admitted to hospital In spring 2019, Thomas Dymond requested to complete his
… I was able to take what I learned on the ward into the outpatient longitudinal integrated clerkship in the Mohawk Nation of
setting. Akwesasne. Wrote Thomas:
"Because my colleagues and I were in the same location and clinic “I was fortunate to be the first medical student to complete an
for an extended time period, there were many chances to see the integrated rotation in the Indigenous community of Akwesasne.
same patient more than once. This … gave us an opportunity to Without the support of Dr. Shayna Watson and the faculty, this
develop more meaningful relationships with patients. I am excited would never have been possible. I am especially grateful to Dr.
for the current cohort of students because of the newly introduced Ojistoh Horn, my integrated preceptor, who became, and continues
patient panel that will intentionally provide students with patients to be, a strong Indigenous leader, teacher, and mentor.”
to follow longitudinally. Furthermore, having preceptors who
witnessed our transition from beginning to end was very valuable Read Dean Richard Reznick’s blog, How a Med Student Changed
for constructive feedback. the Course of his Education to Focus on Indigenous Health, here.
Thomas Dymond is the first Queen's
FHS student to do his longitudinal
integrated clerkship in an Indigenous
community, under the supervision of
an Indigenous physician, caring for
Indigenous patients.
Thomas is shown here with
Dr. Ojistoh Horn, a Mohawk family
physician and the sole full-time
physician for Akwesasne, a
community of more than 14,000
people.
24 | Annual Report 2019 | 2020Cobourg has been a popular and valued site for core family 2020 CaRMS Match
medicine clerkship blocks.
This year, more Queen’s students chose family medicine than any
Chantal Valiquette (Class of 2020) describes her experiences: other program, and 30 Queen’s graduates were matched to
family medicine residency positions across the country. This
“My family medicine rotation was by far the most impactful rotation speaks to the commitment of all preceptors and teachers who
I’ve had. Community-based family practice gave me the act as ambassadors for family medicine, but especially to the
foundational knowledge and confidence that I consistently come dedication of the community preceptors who invite the students
back to in every rotation I go on. into their practices and show them what it means to practise
broad-scope family medicine as part of a community.
"I was also fortunate to have an incredible preceptor to learn from.
Dr. Emma Smith demonstrated to me the critical role of Family Medicine Undergraduate Education
incorporating patients in their own care in order to provide Committee
exceptional health care with an evidentiary basis.
The department is grateful to the following individuals for their
"As a student, the family medicine community rotation gives you the contributions to the Family Medicine Undergraduate Education
greatest opportunity to diversify your learning and integrate the Committee, which oversees the program’s curricular and
many facets of medicine in an impactful, patient-centred, but extracurricular offerings and discusses ways to encourage, teach,
community-focused manner. and mentor medical students and future colleagues:
"I will forever be grateful for the wonderful learning opportunity my Faculty: Drs. Meg Gemmill, Fil Gilic, Kelly Howse, Susan
family medicine rotation afforded me, which demonstrated the MacDonald, Tara McGregor, Matt Simpson, and Brenda Whitney
importance of community connection and health-care advocacy for
provision of exemplary health-care.” Residents: Alisha Awadia, Jabiz Esfeh, Kayla Gallo, April Kindrat,
Colin Maslink, Ryan Peters, Akshay Rajaram, and Varun Srivastav
In January 2020, Coburg and Port Hope (Northumberland)
welcomed two students in a new longitudinal integrated Students: Alanna Jane, Sophie Rossini, and Lauren Wierenga
clerkship, facilitated by ROMP.
Finally, the department wishes to thank Kim Wallace,
Student Awards undergraduate medical education program assistant, whose
quiet competence and organizational skills have made a great
It is a great privilege every year to be able to consider such impact on supporting the department’s undergraduate mission.
strong students for recognition. It always feels like a happy
puzzle. The future of family medicine is bright, and it is a treat to
recognize some of the newest stars from the Class of 2019, and to
honour and remember those for whom the awards are named.
Jocelyn Boley Pamela C. Williams Memorial Award
Alexander Cormier James Walker Wood Scholarship in Medicine
Andrew Dawson Matthews Medal in Family Medicine
CFPC Medical Student Leadership Award
Kira Gangbar Rattray Scholarship in Family Medicine
Rebecca Lys Shane Klein Scholarship
Gray Moonen Professor’s Prize in Family Medicine
CFPC Medical Student Leadership Award
Sarah Plante Philips Macdonnell Memorial Award
Akshay Rajaram G.H. Ettinger Scholarship
Two awards were also given to non-graduating students:
Elisa Christinck S.S. Robinson Summer Studentship in Family
Medicine Award
Ramita Verma CFPC Scholarship
Department of Family Medicine | 25Accolades
Clinical
Services
Queen's Family Health Team
26 | Annual Report 2019 | 2020clinical services
Queen's
Family Health Team
This year seems to have been overshadowed by the last few months, with all resources
and energy focused on dealing with the COVID-19 pandemic. The Queen’s Family Health
Team (QFHT) has adjusted, transitioned, and remained open to meet our patients’
primary health-care needs.
Clinic Overview
At a time of great uncertainty, change, fear, and still many unknowns, the QFHT’s
strengths in teamwork, leadership, resilience, and a positive, supportive work culture
have enabled and fostered our ability to thrive during these unprecedented, challenging
times.
During March and April 2020, team members adapted to a new way of delivering quality
patient care and services, using virtual options (phone, OTN, Zoom) and in-person visits,
when necessary. On-site clinic staff rotations were established for all team members
(clerks, nurses, residents, and faculty physicians) to maintain physical-distancing
requirements. Remote offices and clinical care continued for our allied health staff at
both our Kingston and Belleville sites. New work attire included face masks, shields,
gloves, and gowns, while hand sanitizer has become the hottest commodity in the clinic
Diane Cross and throughout our lives.
Clinic Manager
The QFHT’s family physicians continued to accept more than 1,200 new patients in
Kingston and 490 patients in Belleville throughout the year. Kingston-site nursing staff
continues to facilitate the new-patient intake process by setting up patients’ e-charts,
documenting history, and co-ordinating past records prior to patients’ first visits with
their physicians. The combined patient enrolment for the Kingston and Belleville sites
was 31,682 patients on March 31, 2020.
Prior to the rapid transition to virtual patient care in March 2020, both Kingston and
Belleville’s after hours clinics continued to experience an overall increase in patient
utilization. (See graph page 29.)
The team bid farewell to two long-serving faculty physicians on their retirement from
clinical practice this year. Dr. Susan Phillips, a QFHT physician for 25 years, will continue
Dr. Karen Hall Barber with her role as the department’s research director. Dr. Glenn Brown, a Queen’s faculty
Physician Lead member for 25 years and department head for 10, will continue on as a faculty associate.
We have all benefited from their clinical service to our patients and leadership in the
department over the years.
New faculty physicians joining the team this year include Dr. Laura Kroeker, Dr. Ed
McNally, Dr. Kathy Pouteau, Dr. Amrita Roy, and Dr. Meghan Wilson.
Department of Family Medicine | 27clinical services
Programs
Our allied health professionals offer both individual counselling meet the care needs of our trans population and to educate our
and group programs for QFHT patients and community family medicine residents to incorporate transition care into their
members. Group programs led by nurses, dietitians, pharmacists, primary care practices. The clinic receives referrals from the
and social workers allow staff to present information and lead Community Health Centre trans clinic and accepts unattached
discussions while also facilitating patients learning from one patients.
another. Areas of focus include chronic pain; smoking cessation;
breastfeeding and infant feeding; best health, best weight; In Kingston, our community service worker, Maria Sherwood,
craving change; anxiety and depression; facing uncertainty; and helps patients with many social support services including help
sleep therapy. with financial and legal matters, housing, transportation, and
employment.
Funding for the regional Health Links program, established in
2013 through the South East Local Health Integration Network, Maria shares a story that speaks to the rewards of her job:
officially ended on March 31, 2020. The program was developed
to:
• improve access to care for patients with multiple, complex
needs;
One of our physicians referred a patient because he was
• reduce avoidable emergency room visits;
concerned that she was not attending her appointments.
• reduce unnecessary re-admission to hospital shortly after
During her assessment, I learned she was estranged from her
discharge; and
family and feeling very isolated. She was also experiencing
• reduce wait times for referrals from the primary care doctor to
a specialist.
financial strain, and her house mate was physically and
emotionally abusing her. She wanted to improve her life, but
Health Links staff worked with patients and caregivers to didn’t know where to start. On her behalf, I completed
develop personalized care to help each patient navigate the applications to the Ontario Disability Support Program (ODSP),
health-care system. Complex patients represent five per cent of Canada Pension Plan Disability, Special Priority Social Housing,
Ontario’s population, using two-thirds of health-care funding. and the Kingston Access Bus; suggested she apply to the
Patients with complex conditions are often seniors with multiple Disability Tax Credit (DTC); and connected her to food
chronic diseases and those with mental illness and addictions. resources. This patient was not ready to go into a shelter, but I
Now that the Health Links program funding has ended, and informed her of the resources available to her, if she needed
recognizing the benefits of continuing to support these patients, them.
the QFHT has incorporated the roles of the Health Links staff into
the roles of our nursing staff and a community service worker. Not only was she accepted into ODSP, but she received $3,000
Home visits are a regular part of care provided. Staff address in retroactive payment through the DTC. She was also placed
patients’ social determinants of health and assist them in the in a subsidized one-bedroom apartment, where she feels safe.
navigation of community resources. Kingston Access bus temporarily transported her to all
physician appointments until ODSP covered this cost. Since
Mental health programs play a significant role in our clinical ODSP pays for her medications, she is now taking them
services. Individual counselling, group programs, phone calls, consistently, which has improved her health. Together, we
and home visits all contribute to support patients, particularly as visited the Kingston Senior Centre so she could meet others,
our vulnerable patient groups represent a significant portion of
instead of isolating herself. She has informed me she is feeling
our patient population. (For example, in Kingston, 27 per cent of
so much better that she has reached out to her family, and
patients are in the lowest income quintile, and 22 per cent have a
they are now visiting her more regularly.
documented mental health issue.) With the new virtual model
thrust upon us, allied health staff members are redeveloping
their successful in-person group programs to be delivered
Without my involvement and repeated advocacy, it is very
virtually. Mental health resources for patients, clinicians, and staff
doubtful this patient would have been able to access these
have been regularly circulated to ensure we check in on one services on her own, and this is just one of many success stories
another and maintain healthy self-care. I could share.
Under the leadership of Dr. Meghan Wilson, a gender diversity
clinic was established in fall 2019. The program’s goals are to
28 | Annual Report 2019 | 2020You can also read
