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looking forward
News and information for opticians and hearing aid dispensers.
New Database
Click2Date
Networking
IT-Fullservice
QR-Codes
Your IT-Management
E X PERTS.
Looking forward –
Looking good
There are lots of good reasons why hearing aid dis- IT is a matter of confidence.
pensers and opticians should choose winIPRO: the IPRO managing director Martin Himmelsbach: My em-
modern design, the flexible, modular construction, the ployees and I have a lot of experience in implementing
wealth of experience, the 3,000+ users and our out- winIPRO in many different businesses. Invite us to your
standing customer service. If you ask our users why business. We’ll show you how simple and successful
they bought winIPRO, many of them will cite our ex- the transition can be, from the transfer of data from
perienced support as the main reason. No wonder! your existing system to the training of your employees.”
It pays to act quickly!
If you buy winIPRO before
31 July 2018 then you’ll get a
winIPRO software module of
your choice absolutely free.
Brian Ponsford
IPRO-Consultant
b.ponsford@iprouk.com
Phone +44 (0) 7584 632149
2 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 3
Martin Himmelsbach
IPRO-Managing Director
DIGITALISATION IS
PROVIDING PEOPLE WITH
GREAT OPPORTUNITIES.
tinue to be reliable companions and New modules. For your comfort.
partners when it comes to changing The new winIPRO modules for online
the world. Because digitalisation is not appointments and merchandise orders
IPRO EXPERT
®
a two-minute job, but a process – it is are new features to bring you up to
not about pursuing every idea imme- date and increase your flexibility.
Martin Himmelsbach sees digitalisation
as a process in which partnership and diately. We will do that when the time
trust play an essential role. comes for ideas and technologies. Strong partners. For your digi-
Or it is clear that it will simplify things talisation. A very important topic of
from a business, organisational or time digitalisation is frames logistics with
One of our greatest strengths is the perspective. In order to guarantee this, its electronic frames catalogues and
ability to recognise trends and create we consider our main base to be you delivery notes. Together with Silhouette
uses and approaches from them to – our customers. And we are working we have made considerable pro-
bring tangible benefits to our users. with you to shape our digital future and gress. The goal: to achieve the same
Our approach is not to be the first, but utilise new technical possibilities to the consistent high level with many frames
to develop the best tools and prod- advantage of our business. The most manufacturers. The method: regular
ucts, make them marketable and thus important milestones for you in the meetings and consultations to make
facilitate the success of our users. Our coming months: the necessary standard formats that
approach to developments, digital will save a lot of time later and help
future and innovation is open and The new database. All IPRO-users optimise processes.
optimistic. At the same time we con- will receive a new database free of
charge and without any installation
costs. Your data will then be stored in
a better, faster and secure environment
and will create important interfaces
to state-of-the-art digital catalogue
formats. Furthermore, the groundwork
will be done to connect and to support
upcoming processes perfectly, thereby
making you and your data safe for
the digital applications of the future.
Looking forward!
4 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 5
Sabine Frederking, Optik Fassl
A modern service for your patients – digitalisation automatically and your patient receives an immediate
must look like this. Your patients are already accustomed appointment confirmation. Appointments can of course be
to booking flights, train tickets, cinema tickets and much booked on a PC or on any mobile device. This is a conven-
more online. With the winIPRO online appointment system, ient method for your patients and a smooth process for you.
you can offer a convenient and simple service to your
patients. Before and during development, we listened very Flexible for your needs. The online appointment system is
carefully to what audiologists and opticians expect from an an important service for your patients. A number of expert
online appointment system. These requirements were advisers and assistants emphasise that the user interface
incorporated in the iConnect appointment system. We are must be appropriate to the overall appearance of the company.
convinced that your patients will value this service. For this reason, we have implemented various configuration
options. In addition to the colour scheme and your company
Easy for your patients – smart for you. Your patients logo, you can also configure for example, whether your
book appointments at any time on your company website. patients can select a preferred colleague or not.
Using the self-explanatory user surface, your patient selects
the required appointment type, preferred colleague, and The benefit for you: Even though the programme is our
date and time of the chosen appointment. Of course, direct creation, it feels as if it is yours.
integration with the winIPRO appointments calendar ensures
that only available appointments can be selected. Both the For your current and future patients, it is a professional tool
working hours of available staff and the business hours of for your business.
your company are considered. The incoming appointment
requests are entered into the winIPRO appointment calendar
Online appointment-booking. IPRO-News
Newly designed supplier
correspondence via winIPRO
Simple. At any time. Integrated. Many winIPRO users appreciate the facility to send
e-mails to suppliers on behalf of the patient. In this
way, for example, spare parts can be ordered quickly
and easily. We have optimised the user interface on
the current version of winIPRO. E-mail templates can
IPRO EXPERT
®
Visitors to Optrafair 2018 will be able to experience another now be edited even more easily.
new highlight “hands-on”. With the winIPRO online appoint- _ Included in the latest winIPRO version 8.2.
Stefan Mancuso, Dipl. Ing.
ment system “Click2Date”, your patients can make appoint- _ SMS and e-mail included in scope of service Ophthalmic Optics FH Aalen, has
been driving development projects
ments on your homepage, simple and at any time of day or for all winIPRO module users.
at IPRO for 12 years. He combines
night. Of course, the appointment system is fully integrated contributions from users, partners,
into your winIPRO appointments calendar. project managers and programmers.
6 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 7
This is 2018. IPRO QR-Codes
experts are entering with winIPRO:
new, unexplored Square-shaped
galaxies to create
quality
new digital worlds.
Who could imagine life without them New checkout requirements in Austria
– the pixel fields which now permeate are the reason why winIPRO can
advertisements, flight and train tickets. now issue appropriate codes in many
They actually have two purposes that places. There, a QR code on each
make them so appealing. receipt is required for certification of
the computer checkout and IPRO has
On the one hand, a QR code makes it taken this opportunity to programme
very simple to open an app or a web the requirement and to fully integrate
page. Usually all that is necessary is the new technology.
to scan the QR code with your smart
IPRO EXPERT
®
phone. On the other hand, there is
The first task of Junior Software
the option to store information in the
developer Oliver Gorylla (who has
QR Code which can then be used by been with IPRO for a year) was to
different programmes – for example, create QR codes from winIPRO. Quite
the banks have agreed on a QR Code tricky, but he did a really nice job.
to make a direct transfer –
including IBAN, BIC, amount, and
reference. The appropriate code is
simply printed on the patient’s invoice
– a practical service that saves time
and helps to prevent errors. A small
additional module enables IPRO-users
to use QR codes on all forms, such as
the transfer code on the invoice or the
reference to your own website on an
advertising letter.
8 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 9
1 5
4
2
6 7
IPRO-specialists
3
convert your data.
8 9
TAILOR-MADE SOFTWARE
winIPRO PRACTICE MANAGEMENT SYSTEM
More than 3,000 businesses currently rely on IPRO. winIPRO Practice Management Software com-
prises 35 years of experience, and has been developed and optimised in close co-operation with
at a glance
our users, professional bodies and the industry. We look forward to demonstrating the benefits and
possibilities to you. 1 Full patient data
Fully integrated. Interfaces.
2 Email and SMS facility
3 Full patient promotion function, with filter
2Go
From the first patient consultation to aftersales service winIPRO contains a lot of interfaces for all requirements options and mail merge facility
and repairs, every step is clearly laid out. Full integration in a practice. From workshop machinery to refraction 4 Instant overview of all patient contacts
of manufacturers’ lens-consultation programmes. Plus instruments. The benefit for you: All data only needs to 5 Complete diary function and appointment
all our experience regarding patient loyalty programmes, be entered once. history view
work-flow optimisation and management 6/7 Full list of all spectacles/CL dispensed Enables you to use your IPRO system
8 Recall and reminder facility to make sure from anywhere! All you need is an
A new dimension. your patients are always coming back Apple iPad or a portable computer and
IPRO is independent. You will be impressed by the integrated patient con- 9 Documents Manager, for scanning in winIPRO2Go.
IPRO enables you to work with all manufacturers. You tacts, the direct EPoS integration, the easy-to-use or importing documents
remain flexible and independent. Electronic catalogues stock control and the branch networking.
with supplier-specific data are available via the IP-
RO-Download Service.
10 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 11
New database Tried and tested methods are being superseded by innovations. IPRO users can
embrace this development, utilise the opportunities and avoid the risks.
Because patient and order information play a crucial role in this development,
– a milestone
IPRO is investing in a new database to enable quick and easy access to a much
larger amount of data.
While on the one hand the major forms of distribution are expanding their
market shares, on the other hand, the supplier market is reorganising itself via
mergers and acquisitions. And this is only the beginning. Sooner or later, new
in IPRO history
stakeholders will also enter the ophthalmic optics market. But all evidence
suggests that it is not the big who will conquer the small, but the fast who will
conquer the slow. This is the opportunity for small and medium-sized opticians
and audiologists who receive professional support from IPRO.
IPRO is one of the leading providers of IT for opticians and audiologists in
Europe – an innovative and medium-sized company. A daughter company of
Bern-based Haag-Streit AG, renowned for its stability and quality. Many
users have been working with IPRO for almost 40 years and in doing so, have
experienced many groundbreaking innovations – from the first electronic lens
order via the first Windows programme up to 3D refraction with PASKAL 3D.
Ophthalmic optics is entering the digital world.
A process that brings with it many opportunities,
but also raises concerns. Sales and processes are
entering new territories and utilising the internet to
some extent. Data is the new oil.
12 IPRO looking forward | Edition 01 2018
40
For nearly years
IPRO looking forward | Edition 01 2018 13
We have introduced a new database at opti 2018 in Munich. It is the technical
foundation upon which we have based IPRO’s strategy for a successful future.
Over the coming months, all IPRO users will receive this new database, which
will initially be used alongside the existing database. It will be free of charge and
without any installation costs. The new database will then take over all data and
tasks in stages.
These changes over the next few years will include a host of new features and
services, made possible only because your data will be stored in a better, faster
and safer environment. With the new database, winIPRO will support state-of-
the-art digital catalogue formats such as LC7, B2B Frame and Spectaris CL. A
new incremental system for data backup will provide ready-made administration
for generations management. New options will be created in the order monitoring
system which will make compilation of lists significantly faster – even if bugs in the
system have slowed it down. In short: We are making the already good winIPRO
even better and in doing so we are preparing IPRO and IPRO users to meet the “With the first installation of the new
demands of digitalisation.
database onto a customer’s machine on
IPRO users with maintenance contracts will receive the new database free of
charge and from version 8.2 with maintenance automatically. In the initial stages 19/12/2017, we began a new chapter in
we have taken great effort to ensure that everything runs smoothly and you don’t
notice much. Once the groundwork has been done, the data transfer into the new IPRO’s almost 40-year history. Together
database will begin with winIPRO version 8.3. The data will then be transferred
piece by piece – a process that will take several months and will bring with it with our customers we are taking the
numerous new functions and better services.
next successful steps towards digitalisa-
tion”, emphasises Martin Himmelsbach,
IPRO’s Managing Director.
IPRO EXPERT
®
Dr. Heinrich Gentner, IPRO Inter-
national: “The new database is the
future for your company – like the
new hybrid engine is the future for
Porsche.”
14 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 15
Alexander Schröder
CRUCIAL FOR GOOD
PROCESSES, DEVELOP-
MENTS AND SUCCESSES
ARE THE RIGHT
CONNECTIONS – BETWEEN
THE SOFTWARE AND
THE PEOPLE.
IPRO EXPERT We are connected. From tradition to climb aboard the ship of develop-
®
and conviction. The mission ment at PASKAL – as a tech-savvy,
Alexander Schröder sees networking
within the industry, among users and
of the IPRO founders to develop innovative visionary partner. An advan-
developers and especially within systems software for good friends, coupled with tageous connection and now ready to
as the heart of IPRO. the real conviction of IPRO Managing launch PASKAL 3D 3.0!
Directors Martin Himmelsbach and
Thomas Barth form the perfect basis We think in terms of connections:
– to turn really good software into one IPRO has made it its task to integrate
of the most advanced solutions for the various software and hardware worlds,
future in terms of software and digital- giving you maximum benefit with
isation. So that this networking always minimal effort. This is the background
brings the right end to a successful for the many existing and often unique
beginning, our customers are always winIPRO interfaces. We are introduc-
our priority. In the development of new ing the new winIPRO interface for
applications and modules as well as in Easyscan from iOptics. Good news:
our involvement in committees, expert Lab-equipment from Weco and Briot
panels, conferences and trade fairs. can now be connected via LAN.
This philosophy is also an important
reason that Fritz Paßmann and Dieter
Kalder selected Martin Himmelsbach
16 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 17
IPRO EXPERT
®
Fritz Paßmann, PASKAL 3D
inventor and refraction expert, is
thrilled that opticians from Dortmund
to China enjoy refracting.
Sometimes less is more. not exclusively about vision, but where one can recognise for
example whether a lens slips on the eye, whether the field of
you not only satisfy your patients but also make them feel
that they have received excellent, stress-free advice and
vision is large enough and whether sufficient reading ability is service, you will certainly sell more contact lenses”, says Fritz
provided.” Paßmann.
As the youngest member of the PASKAL 3D family, IPRO with which the patient is actually satisfied. “If we have a
introduced the new PASKAL contact lens module in January combined system in which it does not come down to a Ultimately, five new tests were developed. Including a test In this way, PASKAL is becoming the all-round instrument
2018. Since its introduction, the innovative 3D refraction has quarter of a dioptre and the optician has to continually swap that initially includes a restriction of vision. Using a range of with an increasing number of application options. Fritz
been continually developed and supplemented by additional lenses and perhaps even wants to adjust the cylinder, it may 2D optotypes in front of a 3D background, refraction is set to Paßmann also has his eye on the reciprocal effect: “A con-
functions. During monocular refraction under binocular con- happen that afterwards, the patient’s distance vision is a little a value of 0.8. Anyone requiring further optimisation will re- tact lens optician who is interested in this module and who
ditions, the patient sees separate images for the right and clearer, but they have become stressed and confused.” Ulti- ceive it in the second or third stage. “It is highly probable that comes to PASKAL, will, of course, also be inspired by the
left eye during the entire examination, whereby separation mately, the subjective visual impression is the deciding factor the patient will consider his vision to be optimised at 0.8, standard applications, because eventually an optician will
takes place in the phoropter or in the trial frame with special – provided that the necessary requirements such as a visual thereby saving several appointments”, says Fritz Paßmann. always find an appropriate PASKAL programme, regardless
filters. The optotypes are presented on a 3D monitor which acuity of at least 0.7 for car drivers, have been fulfilled. He “1.0 does not often give the desired result, as expectations of his speciality.”
separates the images by circular polarisation. “We have tells of the instance when a patient increased the strength are often unrealistic, or the slightly improved visual acuity
deliberately opted to give the patient a fitting experience of his lenses by 0.5 dioptre on the advice of his optician. comes at the expense of contrast, thereby creating frustra-
rather than to stress them with adjustment technology”, says His distance vision was marginally better, but now he could tion.” For a further test, letters are arranged radially. If the
Fritz Paßmann, co-inventor and one of the two namesakes no longer read a map without reading glasses. Only when patient looks through the centre, consistent positioning of
of PASKAL 3D. “We have now transferred it to contact lens he went back to the previous strength was he really hap- the lens can be determined or confirmed.
fitting”, says the head of ophthalmic optics and expert in py – after several pointless visits to the optician. “There are
the didactic processing of complex optometric issues at the always discrepancies, so we have got together with experi- Programming of all of the tests for the new contact lens
education centre of the Dortmund Chamber of Commerce. enced contact lens fitters and lens manufacturers to create module will be completed and tested in early 2018 and will
Fritz Paßmann knows from his own professional experience a new service,” says Fritz Paßmann. “We have also asked be presented at Optrafair. Since this is definitely an instru-
that many fitters tend to want to ‘optimise’ well-fitted lenses ourselves how an eye test must be performed, where it is ment for increasing sales, the interest is likely to be large. “If
18 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 19Refraction
experience
for children Project Manager at IPRO for PASKAL 3D Stefanie Wöhrle
has a great deal of experience in children’s optometry.
Therefore she has also tackled a topic that will bring PASKAL
take advantage of this new test. A cute animal is perfect for
this. So our funny squirrel is more appropriate than an
abstract point, and even more suitable than a video se-
from the age
3D to the forefront: the special use of the refraction experi- quence.
ence to determine visual acuity in children from the age of
six. “I come from functional optometry, where testing children Stefanie Wöhrle insisted that the classic tests were “broken
has long been considered a special area – children’s down a little” in order to further simplify communication with
optometry,” says Stefanie Wöhrle. “There is no doubt that the children. For example, the Grolman angle cross test in
children have special individual needs, and the topic has the PASKAL 3D children’s module initially shows only the
always been close to my heart.” ‘Less is more’ applies to vertical lines and then the horizontal. “During the Grolman
optotypes too. “And the motives should be tailored more to cross test, we ask, when the lines are on top of each other.
of
children than previously seen in practice.” We check the horizontal lines separately in the next step and
ask when they are at the same level.” If you do not show the
For PASKAL 3D there are of course the special children’s whole of the cross, communication with the children is much
optotypes from Hazel Kay. But their application is not easier.
sufficiently consistent for Stefanie Wöhrle. “If you are
performing retinoscopy in children’s optometry, you need a For the children’s module, the well-known, brightly coloured
fixation object somewhere that may also be moveable. We PASKAL 3D backgrounds with mountains or beaches were
have therefore developed a test based on a sequence of replaced with more appropriate images for children. The
images. The child’s attention is maintained by the move- motif for determining the dominant eye in which one sees a
ment.” dog and the other a cat, was retained. “Of course, children
like that, as well as our entry into eye testing: the 2D and the
In fact, during procedures for the determination of objective 3D image.” And Stefanie Wöhrle has made yet another
refraction in children, there is often the problem of the results change: “In contrast to the adult system, optotypes are no
being distorted by unwanted accommodation as soon as the longer shown in several rows, but in individual rows”, says
concentration changes. Retinoscopy can then take a long the project manager. The tests for children must be easy and
time, without guaranteeing satisfactory results. However, quick to assess. “We have incorporated this into our new
because a child’s eye, like an autofocus camera, focuses children’s block designed specifically for this purpose.”
unconsciously on objects of interest, we have been able to
20 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 21Dr. Martin Smith,
Martin Smith Opticians,
Lincoln (Lincolnshire)
Brian Ponsford,
IPRO Consultant
Fritz Paßmann
PASKAL 3D-Inventor
IPRO EXPERTE
®
Jenny Wang, our woman in China.
She ‘rocks’ the Chinese PASKAL
market for us and ensures that the
3D monitors specially made for IPRO
make the long journey across the
oceans from Xi‘an to Leonberg.
PASKAL 3D becomes a Global Player
There was considerable British interest in PASKAL and PR Manager Sue Edwards, BSc FBDO Martin Smith loved it. “Interest in China is huge, even though the situa- approved to train opticians.” In the near future, Jenny
3D at the Parisian Silmo 2017. “I was delighted when Opticians were extremely enthusiastic and recognised the tion is difficult,” says Jenny Wang, who studied in Germany Wang wants to continue to focus on the big cities in the
the Northern Irish winIPRO user Rosemary McWatter potential of the new eye tests. In the capital of Lincolnshire and has worked as a tour guide. “There is still no uniform south and in the north, and above all to do some adver-
visited our stand, saw PASKAL 3D and said, I need that on 5 October, Dr. Smith and Fritz Paßmann celebrated the training so many are poorly trained.” Therefore, it is not tising for PASKAL in specialist media. She is convinced of
right now,” says Dr. Heiner Gentner. “Her business con- new era of refraction in the United Kingdom with a glass easy for her fellow countrymen to operate PASKAL. “Terms further success.
sultant had advised her to advertise with something really of champagne with representatives from the big English such as ‘monocular refraction under binocular conditions’
new and voilà, here it was.” Fritz Paßmann had already magazines and the local press. Let us hope that this is are understood by only a few people.” Lots of new friends in Europe too ... “It is incredibly
introduced PASKAL 3D during an education session at the beginning of one of the many new PASKAL success interesting, how understanding of ophthalmic optics
the Optrafair 2017 in Birmingham. And the German-born stories ... In the meantime, Jenny Wang has not only learned a lot differs across Europe,” explains IPRO Managing Director
Professor of Optometry Paul Artes was among the visitors about ophthalmic optics by translating numerous articles Martin Himmelsbach. “For example, while companies in
to the IPRO stand. He came, saw PASKAL 3D, and was However, in China, the starting position is a little dif- and books into Chinese, but has also set up an acade- the Netherlands and Spain are very similar to those in
impressed. ferent... Interest in PASKAL 3D is also growing rapidly in my in her home city of Xi’an in order to teach customers Germany and we can always win new PASKAL 3D users,
the PRC. This development has something to do with the and other interested parties how to use PASKAL 3D from the significance of refraction is not very high in France and
The enterprising academic made a spontaneous decision fact that via FOCUS publisher Jörg Spangemacher, IPRO scratch. She has set up distribution single-handedly built Italy.” The importance of the local distributor’s enthusiasm
to incorporate the system into his academic work immedi- established contact at an early stage with Chinese partner and already sold around 100 systems. “The Chinese are for the success of PASKAL 3D can be demonstrated in
ately. And Paul Artes was soon joined by other interested Jenny Wang, who was immediately impressed. This was very receptive to innovation, but this does not mean that the comparatively small Czech Republic, where already
UK scientists. The British IPRO consultant Brian Ponsford followed by offers, difficult translations and training trips they can really apply or operate them correctly,” she ex- more opticians work with PASKAL 3D than in the whole
contacted Dr. Martin Smith, whose impressive title is to China for Dieter Kalder and Fritz Paßmann. A group of plains. It is therefore important to improve training quickly. of France. “We will continue on our journey to make 3D
BSc doPTOM DipTp(IP) Prof Cert Glauc MCOptom Chinese optometrists also came to Leonberg in Germany “Up to now there were only six institutions throughout the refraction the global standard that cannot be beaten,” says
Optometrist Independent Prescriber. He and his Office to be introduced to PASKAL. The six opticians in the group country, but in 2017 alone, ten new universities have been Martin Himmelsbach.
22 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 23Tanja Gilke
IPRO-Consultant
WE ARE AT HER SIDE,
TO ENSURE THAT INFOR-
MATION AND KNOWLEDGE
LEAD TO THE DESIRED
SUCCESS. TODAY,
TOMORROW, THE DAY
AFTER TOMORROW...
IPRO EXPERT
® ities at any time. For more efficiency,
interfaces to partners and manufactur-
ers, as well as the implementation of economy, and of course for the digital
Tanja Gilke sees data security, invest- their interests in solutions and mod- illustration of recurring processes.
ment security and consistent further ules. IPRO works with internal and external
development of software modules and
experts to ensure that when it comes
applications as an essential prerequisite
for successful business development. Today, IPRO is one of the leading to data protection and data security,
software providers for opticians and you are protected on the software
audiologists in Europe – and as an in- side. For example, with regard to the
novative medium-sized company, is a new data protection regulation.
We are continually developing. And subsidiary of the renowned HAAG-ST-
so is our security. In the future, the REIT AG with headquarters in Switzer-
big will not overtake over the small. land. Many of our users have worked
Instead, the fast will overtake the slow with us for nearly 40 years and have
and this will provide great opportu- experienced many groundbreaking
nities for opticians and audiologists. innovations – from the first electronic
You can help shape the future of lens order via the first Windows pro-
optics and audiology. IPRO develops gramme right up to the 3D refraction
solutions that optimise your process- with PASKAL 3D. The IPRO team
es, making you safer, faster and more works hard every day to keep it that
efficient. And thus turning investment way, and make it even better. The key
in winIPRO into a secure digital future issue: Security for data and for users.
solution. With regard to data protec-
tion and data security. With regard to Our current milestones for you:
further development. And especially in Modern analysis and statistics mod-
networking within the industry, the vital ules with which you can check, opti-
mise and improve your business activ-
24 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 25The trust of our
customers
If a new regulation receives the name ‘Data Protection
Regulation’, it is immediately clear that it is not just a pro-
gramme to make business life simpler. Furthermore, in May
2018 a whole host of new rules and regulations come into
force, the purpose of which is to improve the security of
personal data. Ophthalmic optics and audiology are among
the industries requiring the highest degree of trust. This
trust must be justified by a well organised data protection.
The starting point of the regulation is the reverse of the
focus on rights and obligations. Where previously the
patient had to prove that the company had violated data
protection , it is now the company who must disclose for
what reason which data have been stored. However, in the
case of ophthalmic optics and audiology, this has been put
into perspective by the Medical Products Law. It is easy to
explain why it is necessary to be fully familiar with the sight
and hearing history of a patient in order to be able to best
advise them. Universities and associations are encouraged
to support businesses on this issue.
IPRO users can be assured that the software version
they are using will meet the known requirements until the
beginning of April 2018. The listing on the following pages
is not yet complete – but gives you a first insight into the
requirements of the legal situation and the associated IPRO
projects.
IPRO-News
Sending printouts as
PDF attachments via e-mail
The latest winIPRO version 8.2 allows you to attach and
send any forms as PDF attachments via e-mail instead
of sending them to a printer. A simple and contemporary
function.
_ Included in the latest winIPRO Version 8.2.
_ Included in the service scope for all users of the
winIPRO document management module.
26 IPRO looking forward | Edition 01 2018 IPRO looking forward | Edition 01 2018 27Store only what is necessary
Data portability
Companies must prove that they store only what is
necessary. We are responding with two support state- Every patient has the right to receive their data in digital
ments: Together with the associations we are defining form. Because of this, all IPRO users receive an appro-
wide range of necessary information – be it for optome- priate individual export. A special format, such as in the
tric, audiological or technical tax reasons. The second is General Medicine, is not provided for ophthalmic optics.
an action, to delete data that is more than 10 years old. As far as audiology is concerned, you can exchange
NOAH data.
Clear responsibilities
Development freeze
Through appropriate logins and the input of employee
data into orders, bookings and especially at the cash The subsequent manipulation of relevant data must be
register, it is always clear who has created a job. At the constrained. This has already been implemented for the
same time, we recommend the internal documenta-
IPRO EXPERT
®
central areas of winIPRO by the use of passwords and
tion of responsibilities. Every business must document journal extensions.
how its data protection is structured. We are hoping to Graduate electrical engineer Roland
receive templates from the associations. If these do not Volkmann has been providing solu-
come in a timely manner, we will create some ourselves. tions for complex, technical tasks at
IPRO for almost 30 years. He takes
care of everything concerning data,
data protection and data backup.
IPRO users will receive the necessary programme
versions and support in the first quarter of 2018.
Protect data and programmes Interfaces Please refer any questions concerning this to your
IPRO consultant or send an e-mail any time to the
with passwords IPRO hotline: hotline@iprouk.com
In the coming months, we will check all interfaces for
The PC logins ‘User User’ and ‘Admin Admin’ are compliance with the regulations. This applies to adver-
history. The lax data backups of the past are also no tising agencies, frames and lens suppliers and many
longer possible with winIPRO. other partners of audiologists and opticians – and of
course IPRO.
Data may only be disclosed if the patient agrees in
writing. This will bring limitations, but will also provide
clarity.
Opt-In
The right to be forgotten Unfortunately, far too few users use the active opt in.
We strongly recommend that the longstanding regu-
Every patient has the right to have their data deleted. lations stating only those who have provided consent
Technically no problem – but it apparently contravenes may be contacted be implemented as soon as possible.
other regulations regarding keeping medical data. We winIPRO has the necessary functions – as well as the
have made enquiries with the associations and min- electronic signature.
istries. Instructions for the correct procedure will be
distributed shortly. Until then, please place all patients
who request this in the file marked “No promotion”.
28 IPRO looking forward | Edition 01 2018 IPRO looking forward | Ausgabe 01 2018 29Dr. Heinrich Gentner
IPRO-Consultant
WE LISTEN, UNDERSTAND,
ACCOMPANY AND
SUPPORT – FOR YOUR
SUCCESS. THIS IS OUR
CORE COMPETENCE.
IPRO EXPERT
®
modules and applications. Service is
and will continue to be one of the core
Dr. Heinrich Gentner sees service as the competencies of IPRO. We provide
most important task alongside support in technical and content support in all as-
creation of solutions to your day-to-day
pects of applications and the operation
challenges and requirements.
of our software. Our IPRO consult-
ants, almost all of them opticians are
IPRO is like a good friend. available on site and share the mission
In this way, digitalisation began for to consider your issues as our issues.
Dr. Heinrich Gentner us many years ago. And nothing All experiences, developments and
IPRO International has changed for us, other than the changes that occur are then incorpo-
h.gentner@iprouk.com environments which we take into rated step-by-step into our software
UK-phone 020-3868-7794 consideration when integrating our solutions. In this way, the continuous Important current topics regarding
dynamic development that you know service & support
and expect from IPRO is guaranteed.
This provides security in a changing · Consideration of the new data
world and gives more scope for your protection regulation
daily tasks. Of great business impor- · Expansion of PASKAL 3D to include
tance: Efficiency, time savings and a children’s and contact lens modules
cutting edge position when it comes · Training opportunities with Fritz
to digitalisation. And this sets us apart Paßmann and Dieter Kalder
from all other comparable providers. At (The PASKAL inventors) who with
IPRO, 15 hotline staff provide technical the aid of practical exercises will
and content support regarding appli- pass their extensive refraction
cations and use of the software. knowledge on to you.
30 IPRO looking forward | Ausgabe 02 2017 IPRO looking forward | Ausgabe 02 2017 31Modular
Service
Consultation
Controlling
3D-Sight Test
IPRO International
Steinbeisstrasse 6
D-71229 Leonberg
tailor-made Software Germany
UK-phone 020-3868-7794
info@iprouk.com
www.iprouk.comYou can also read
