Expense Claim Guide for Therapy and Counselling Funding Program
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Expense Claim Guide for Therapy and Counselling Funding Program
oct-oeeo.ca/fb oct-oeeo.ca/yt oct-oeeo.ca/tw oct-oeeo.ca/pi oct-oeeo.ca/ig oct-oeeo.ca/li
Table of Contents 1 Funding Support for Therapy and Counselling 5 How to Submit Your Expenses 7 Therapy and Counselling Expenses 9 Prescription Drugs / Medicinal Substances 11 Transportation 17 Meals 19 Accommodation 21 Child Care 22 Translation Services 23 Frequently Asked Questions 26 Forms
Program Overview Funding Support for Therapy and Counselling If an Ontario student has been sexually and Counselling to download the guide abused or involved in child pornography by a and submit an application form, if you member of the Ontario College of Teachers, think you might qualify. If you would prefer help may be available for the student, their to speak with someone directly or if you parents or guardians, and siblings. need more information, please email us at fundingsupport@oct.ca or phone us at These events can have traumatic 416.961.8800, ext. 379 or toll-free in Ontario consequences for students and their at 1.888.534.2222, ext. 379. families. The College wants to help families get the assistance they need. That’s why there is a funding program to help pay some of the Access to therapy and counselling funds costs required for therapy and counselling. The first step is to apply to confirm your The College’s therapy and counselling eligibility for the program. Once your funding program complements other application is assessed and approved, we will wellness services and benefits that may be notify you by email (or by other means, if you available to you by providing coverage for prefer) and provide a number (Family Code) some costs not paid for under the Ontario for you and other eligible family members/ Health Insurance Plan (OHIP) or private guardians to use when making claims. health insurance plans. What expenses are covered? This guide describes the services and items The College will make funding available that can be claimed under the therapy to help cover your costs for therapy and and counselling funding program, and the counselling. Approximately $17,000 - requirements for submitting claims to the $18,000 can be claimed. The amount is College for reimbursement. equivalent to what OHIP would pay for 200, half-hour sessions of individual out-patient psychotherapy. The student’s parents/ Who is eligible guardians or siblings can also apply to be Students who were sexually abused or reimbursed for eligible expenses from the involved in child pornography by a College same claim fund, if they require therapy or member may be eligible for funding. Funding counselling to support the student. is also available for their parents, guardians, Within the therapy and counselling fund, you or siblings, if the therapy and counselling is can claim: necessary to support the student. y prescription drugs and other medicinal For further information about eligibility substances, and requirements, please review the Eligibility y costs reasonably required for you to Guide available on our website. Go to oct.ca attend your therapy or counselling Public Protection Funding for Therapy sessions, including: EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 1
i. transportation prescribed by a person to whom you have ii. accommodation a family relationship iii. meals y benefits that are payable by any other iv. child care, and government agency v. translation services. y treatment of a condition that existed prior to the student’s sexual abuse or In all cases, the College’s resources must involvement in child pornography by a be sufficient to provide the funding amount College member, unless the condition requested. You may prefer to contact us to worsened as a direct result of the events confirm the eligibility of your expenses and y services or products normally provided the availability of funds prior to incurring without charge significant expenses. y the portion of charges that OHIP or To maximize the funding available for private insurance is required to pay therapy and counselling, families may wish y the portion of charges that are the legal to consider options such as: liability of any other party y using a therapist or counsellor for whom For more specific information about whether travel is not required, if appropriate services an expense can be reimbursed, please are offered locally to meet your needs consult the eligibility guidelines and claims y using a therapist or counsellor who tips found within each section of this guide. speaks your language y booking travel arrangements, if required, When does funding begin and end? as far in advance in possible to obtain the most economical fares Funding period y using the most economical mode of Funding under the program may be provided transportation for any eligible expenses during the period y discussing the needs of all eligible that starts on the earlier of, claimants within your family group to 1. the first day that a person receives ensure sufficient funds are available for therapy and counselling, and those with the highest needs. 2. the day that the student who was What expenses are excluded? sexually abused or involved in child Expenses normally covered through the pornography by a College member College’s therapy and counselling program becomes eligible for funding. may not be claimed for: Funding ends on the later of, y services unless they are reasonably necessary to facilitate access to your 1. ten years after the day the funding began, therapy or counselling sessions or y services and supplies provided or 2 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
2. the day that the student who was the 5. The student or the College withdraws subject of the sexual abuse or involved in the sexual abuse or child pornography child pornography turns 22 years old. allegations. Additional criteria for ending funding Once the maximum amount of funding Guide updates available under the College’s therapy and Edition: May 14, 2021. This guide may be counselling program is claimed or reached, amended periodically. no further funding will be made available to the claimant or another eligible claimant within the family. The College will reduce the amount of funding by the amount received from public funding or damage awards. If this amount exceeds the available funding, no further funding is available. Where the maximum amount of funding has not been reached, funding would also end in any one of the following circumstances: 1. The application is determined to be frivolous, vexatious or an abuse of process. 2. The College member has been found not guilty of sexual abuse and/or child pornography by the College’s Discipline Committee or a court hearing an appeal from the Discipline Committee decision. 3. Allegations, including those relating to sexual abuse or child pornography, have been withdrawn, and the College member has not entered into an agreement with the College not to teach. 4. The Investigation Committee does not refer allegations of sexual abuse or child pornography to the Discipline Committee for a hearing. EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 3
How to Submit Your Expenses Steps with your first expense claim form. If any information changes, please 1. REVIEW this guide to confirm the expenses contact the College. that are covered and the documents you need to submit with your claim. If you prefer, you can request that your therapist or counsellor invoice 2. GATHER your receipts, invoices (or other the College directly for your therapy or proof of payment) and any other required counselling sessions. documents. 4. SUBMIT the expense claim form to the Please make a copy of your College, including all required documents documents, if necessary, as you need and forms. to submit original, detailed receipts or invoices with your claim. If you are You can: submitting your claim electronically, y Email your claim: fundingsupport@oct.ca please provide legible photos or y Mail your claim: scanned copies of your documents. Retain your originals for six years for Ontario College of Teachers audit purposes. c/o Therapy and Counselling Funding Program 3. COMPLETE the Expense Claim Form - 101 Bloor Street West Therapy and Counselling Program available Toronto ON M5S 0A1 on the College’s website oct.ca Public Protection Funding for Therapy and If you are submitting your expense Counselling. claim form electronically by email, please scan or take a clear photo of We suggest that you complete the form your required documents (receipts, online to take advantage of fillable invoices or other proof of purchase) fields and other automatic features, and attach them to your expense claim. but you can print it, if you prefer to fill Please retain original documents for it out by hand. six years for audit purposes. You will be asked to provide the 5. CONTACT US, if you have questions number (Eligibility Family Code) given about your claim. You can speak to to you when the College approved your someone directly by phoning us at eligibility application. Please contact us 416.961.8800, ext. 379 (toll-free in Ontario if your application has been approved at 1.888.534.2222, ext. 379), or you can and you need to reconfirm your code. email us at fundingsupport@oct.ca. There is a form to read, sign and submit (Form B – Applicant Acknowledgements) EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 5
General tips for submitting claims We regret that we cannot reimburse you for any expenses deemed ineligible or When submitting your claim, please be for individuals who are not approved as aware that: claimants. You are encouraged to request a y Your claim must be reduced by the amount decision regarding eligibility for funding in that is covered by OHIP or a private insurer. advance of incurring significant expenses. You can claim any amount you are required to pay that is above what these plans cover. To assist us in processing your claim, the College may request information about your other insurance plans. y As a matter of practicality, one person in your family may pay for costs for group or family therapy. Although only one claim will be filed, the claim must include a detailed receipt that lists the names of those in the group and by whom the bill was paid. y Claims for services (that is, transportation, meals, accommodation, child care and translation) must include a detailed invoice for the corresponding therapy and counselling session attended, even if you are not claiming reimbursement for the session. y Fees for items and services must reflect reasonable and customary charges for the service provided. y Unless otherwise noted in this guide, you will be reimbursed for the most cost efficient transportation and accommodation service. y You can submit eligible expenses for therapy and counselling sessions you attended prior to being approved for the funding program, as long as the sessions took place after the eligible incidents of sexual abuse or involvement in child pornography by a College member. 6 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Therapy and Counselling Expenses This section describes the therapy and requires that you sign a form acknowledging counselling services that are eligible for that the person is not subject to funding and the documents you need to professional discipline. submit with your claim. When therapy or counselling is provided Eligibility guidelines by a medical professional such as a family To be eligible to claim, therapy and doctor or a psychiatrist, it may be covered counselling services must be: by OHIP. Other therapy may be covered by private insurance. If this is the case, you y provided to must first use the funding available to you through these other sources. If you require i. an eligible student who was sexually additional therapy beyond your coverage, abused or involved in child pornog- or if a portion of the charge is not covered, raphy by a College member, or you can submit a claim to the College for ii. a parent, guardian or sibling of an reimbursement. eligible student, provided that the purpose of the therapy or counselling is to support the student Choosing a therapist or counsellor y provided by You can choose your own therapist or counsellor; however they must not: i. a health professional within the meaning y be in any family relationship with you of the Regulated Health Professions Act, 1991 y have been found guilty of professional ii. an Indigenous healer or Indigenous Elder, misconduct of a sexual nature or y have been found civilly or criminally liable iii. a therapist or counsellor who is not a for an act of a similar nature. regulated health professional, if you Your family doctor or Family Health Team complete a form to acknowledge that the person is not subject to profes- may be able to recommend a therapist sional discipline or counsellor. You can also choose an Indigenous Elder or healer to provide these Eligible expenses include: services, if they meet the criteria above. To find an Indigenous Elder or healer, you y therapy and counselling services, can contact your local friendship centre, including a diagnosis, provided in Aboriginal Health Access Centre, or look your home, the practitioner’s office, online at eMentalHealth.ca. a clinic, or hospital (if not covered by other insurance or benefits), or through If your therapist or counsellor is not a videoconferencing or telehealth regulated health professional, the College EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 7
You may not claim: y practitioner details y the portion of fees for therapy and i. name (and business name) of the counselling services covered through therapist or counsellor OHIP or private insurance ii. contact information, including business y fees charged on late or missed address, email and phone number appointments with a therapist or iii. type of practice counsellor iv. name of profession and registration/ y fees that are above reasonable and license or certification details (if customary charges for the service applicable) provided y service details Claim tips i. name of the person(s) receiving treatment ii. session date and length (in minutes) y Invoices for therapy and counselling can iii. session location (or virtual/telehealth) be submitted to the College or you can iv. statement that the treatment is a contact us for more information about result of the student’s sexual abuse or how your therapist or counsellor can involvement in child pornography by a invoice the College directly. College member, or required to sup- y As a matter of practicality, one person in port the student where the claimant is your family may submit a claim for costs for not the student group or family therapy. Although only one claim will be filed, the claim must include y the fee charged a detailed receipt that lists the names of those in the group, the amount of the i. the rate (per 30 or 60 minutes as claim allocated to each individual, and applicable) and fee charged ii. the amount of the fee covered by OHIP identifies the person who paid the invoice. or another public or private funding source Submit with your claim Expense claims which clearly describe the therapy and counselling session attended, including the dates and times, must be accompanied by original receipts for reimbursement. Include an itemized invoice from the person providing the therapy or counselling that shows: 8 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Prescription Drugs / Medicinal Substances This section describes the prescription You may not claim for items such as: drugs and medicinal substances eligible y publicly advertised medicinal items or for funding and the documents you need to products, which in the College’s opinion, submit with your claim. are household remedies y expenses for diets and dietary Eligibility guidelines supplements, drinks, infant foods, and sugar or salt substitutes To be eligible to claim, prescription drugs y expenses for lozenges and mouth washes must be: y expenses for medicinal substances used y prescribed by a physician or other mainly for cosmetic purposes regulated health professional authorized y cannabis, other than a drug containing to prescribe the drugs cannabis to which the Cannabis y prescribed to an eligible person receiving Regulations (Canada) apply, or cannabis therapy or counselling under the College’s obtained legally for medical purposes funding program y prescribed to address symptoms Submit with your claim relating to the student’s sexual abuse or involvement in child pornography by a Include a detailed receipt or invoice that shows: College member y for both prescription drugs and medicinal y a drug as defined in the Drug and substances Pharmacies Regulation Act y expenses, including dispensing fees, that i. name of the person for whom the drug are reasonable and customary charges. was prescribed or recommended To be eligible to claim, other medicinal ii. the fee you paid, and if not prepaid, the substances must be: amount that you can be reimbursed by OHIP or a private insurer y recommended by a health professional iii. the quantity of the prescribed drug or as identified within the Regulated Health medicinal substance purchased Professions Act (1991) or, an Indigenous healer or Indigenous Elder y for prescription drugs, a copy of the y recommended for an eligible person who prescription with the following details is receiving therapy or counselling under recorded the College’s funding program y recommended to address symptoms i. name of the drug and the drug number relating to the student’s sexual abuse as identified in the Drug and Pharmacies Regulation Act or involvement in child pornography by a ii. name of the qualified health profes- College member sional that prescribed the drug and EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 9
their professional registration/license or certification number iii. the name, address and telephone number of the pharmacy which dispensed the prescription iv. the date the prescription was purchased and dispensed y for other medicinal substances i. the name of the regulated health professional who recommended the substance, their profession and their professional registration/license/ certification number, or ii. the name of the Indigenous Elder or Indigenous healer who recommended the substance, iii. the name, address and telephone number of the person who provided the substances iv. the date the substances were purchased and dispensed 10 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Transportation You can claim transportation costs that are iv. reimbursement for gratuities paid to reasonably necessary to facilitate access to taxicab drivers up to a limit of 15 per your therapy and counselling sessions. cent (15%) of the fare v. reasonable subway costs without In order to maximize the available funding, receipts the College encourages, but does not require, you to consider attending therapy y Train/bus travel and counselling in the closest location that has appropriate services to meet i. travel by train and bus (when it is most your needs. economical, or if it is more timely and convenient than driving) ii. business class fares or reserved Eligibility guidelines seating are eligible on Via Rail (or another equivalent rail provider such Unless otherwise noted in this guide, as Ontario Northland Railway) you will be reimbursed for the most cost iii. where your travel service includes a efficient method of travelling to your meal, an additional claim for the same appointment. For example, if you travel by meal that day will not be accepted car, the combined cost of your mileage, car expenses and hotel should not be more y Personal vehicle than the cost of economy airfare. If you are travelling with more than one person to the i. travel by personal vehicle (when it is same location, you should use a shuttle a cost effective and efficient form of service or share ground transportation travel, or if no other transportation is whenever possible. reasonably available) ii. you must carry adequate insurance on The following travel costs related to your vehicle, at your own cost, for your attending your appointment may be own protection claimed: iii. repairs to personal vehicles are not eligible for reimbursement, even if the y Public transportation/taxis/shared ride costs result from travel related to your services therapy iv. reasonable parking rates i. use public transportation where v. mileage possible (for example, city buses, street cars, subways, taxicabs, ferries, reasonable mileage for travel and rail links) to and from your appointment ii. ride-sharing service (for example, (based on Government of Canada Uber, Lyft) prescribed rates identified on the iii. shuttle services to and from the expense claim form) airport, where available EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 11
the mileage rate covers all gas, the lot and identify any concerns oil, insurance and maintenance on the contract before accepting on the car the vehicle all mileage claimed after the first review the rental contract to 5,000 km in a calendar year will ensure that the rate confirmed at be reimbursed at a reduced rate the time of reservation is the rate indicated y Car rentals v. insurance i. travel by mid-size rental car (when local transportation is not available most credit cards provide colli- or when a car rental is less expensive sion damage waiver insurance than other modes of transportation if your car rental is charged such as taxis, airport limousines and to a credit card that provides airport shuttles) insurance, the rental company’s ii. vehicle size insurance option may be declined if the credit card does not provide mid-size (or standard size) econ- such coverage, the rental com- omy cars are eligible vehicles pany’s insurance option should the rental rate for a full-size be included in the rental vehicle, SUV or van is covered please ensure you have personal when three or more people are injury insurance as the funding travelling together and this is program does not cover you in the an economical transportation event of an injury while travelling method premium, luxury and specialty vi. parking cars are not eligible reasonable parking rates are iii. reservations reimbursable record the reservation number vii. rental return and the confirmed rate in case of a reservation or billing dispute every reasonable effort should be made to return the rental to the iv. pick up original rental city as additional fees for drop off charges are not check for any promotional rates, reimbursable last minute specials or free rental cars should be returned upgrades when picking up the on time to avoid additional hourly vehicle charges and with a full tank of inspect the rental car for damage gas to avoid refuelling premiums or other issues prior to leaving one-way rentals may be used 12 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
when the cost for drop-off and classes (such as Priority, first fuel combined are less expensive class or business class) may be than the cost of alternate travel booked at your own expense such as by plane or rail check for any promotional fares or seat sales when booking your viii. rental car accidents ticket in the unfortunate event of an iv. seat selection accident, loss of, or damage to the vehicle, you should fees for advance seat selection immediately contact the car are not eligible unless included in rental company on the number the economy class airfare printed on the contract and the local authorities, as required v. change flight fees • Air travel only book flights after therapy appointments are finalized as i. air travel may be necessary to attend airlines often charge a booking your counselling or therapy sessions, change fee and this should be in exceptional cases avoided ii. eligible airlines vi. stopovers and weekend layovers use airlines such as Air Canada, Air Canada Jazz, West Jet, Porter additional airfare and other costs Airlines and Bearskin Airlines incurred for stopovers or layovers if you need to travel to /from that are not required to attend remote locations where these your therapy appointment will not airlines do not provide coverage, be reimbursed please contact us with ticket information prior to booking the vii. frequent flyer incentive programs flight to determine if the expense is eligible you may participate in frequent if a comparable flight is offered flyer programs as long as there is by more than one airline, please no additional cost take advantage of the lowest available airfare viii. baggage travel with carry-on luggage iii. booking class approved by the airline (weight economy class airfare is eligible and size) for reimbursement charges for checked baggage are upgrades to higher booking not reimbursable EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 13
ix. denied boarding compensation personal items lost while travelling are not eligible for airlines occasionally offer free reimbursement tickets or cash allowances to compensate travellers for delays and inconveniences due to Claims tips overbooking, flight cancellations and so on y Make your travel reservations and obtain you may volunteer for denied tickets as far in advance as possible to boarding compensation, if the take advantage of lower fares and rates. delay will not result in late fees y Wait until your appointment is finalized or cancellation of your therapy or before booking your transportation to counselling appointment, and if avoid charges for changing or cancelling there are no additional costs to bookings. the College (such as accommoda- y Claims for penalties resulting from a tion, meals or transportation) change in travel plans will be reimbursed if you are involuntarily denied in exceptional cases only. boarding and are offered a free voucher from the airline, you may y Eligible travel expenses are for keep the travel voucher provided transportation costs to attend therapy this does not result in any addi- departing from your home or place of tional expenses to the College employment. y The expense claim form identifies eligible x. overnight delays mileage based on the Government of Canada rates. if a flight delay or unexpected y Verify all rental car rates prior to signing cancellation necessitates an a contract or paying a bill. overnight stay, you should request complimentary lodging y Retain your tickets and boarding passes from the airline to submit with your expense claim. if there is no complimentary y Receipts are not required for subway lodging, you can claim your trips (for example, TTC). hotel expenses according to the y As a matter of practicality, one person guidelines in the accommodation in your family may pay for transportation section of this guide costs that include more than one family member or claimant. Although only one xi. lost baggage claim will be filed, the claim must include a detailed receipt that lists the names of airlines are responsible for retrieving and compensating you those in the group, the amount allocated for lost baggage to each individual and identify the person who paid the invoice. 14 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Eligible expenses include: y charges to access Wi-Fi at an airport or on a flight. y bookings made over the telephone, directly online or through an online service such as Expedia or Kayak Submit with your claim y travel expenses for one adult required to Your transportation claims must include a accompany a minor child to a therapy or detailed invoice for the corresponding therapy counselling session (or you can confirm and counselling session that includes the the availability of unaccompanied minor date, time and location of the session. travel services offered by airlines and buses) Include detailed transportation receipts or y reasonable public parking and airport invoices that show: parking charges y toll road charges such as the 407 y city buses, street cars, ferries y reimbursement for gratuities paid to the date of service, number of taxicab drivers to a limit of 15 percent of tickets purchased, fare charged the fare y reasonable costs for individual subway trips without receipts y taxis/shared ride service/shuttles y valet parking the date of pick-up You may not claim: pick-up and drop-off locations fee showing base rate, number of y additional booking fees charged by travel passengers, any additional charges agents and gratuity paid y meal expenses, if a meal is provided as part of your transportation or y trains/rail service/intercity bus company accommodation charge y drop off charges for returning a rental the date of service and destination car to a different city from where it was (pick-up and drop-off locations) rented fare class (for example, business y refueling charges for returning a rental class, Firm, student) car without a full tank of gas fee showing base rate, number of y most travel services for which a receipt tickets purchased, and any addi- tional charges or ticket is not available (for example, also include proof of boarding (that bulk purchase of travel services, multiple is, boarding pass) pass/fare purchases, fares from tap specify whether a meal (breakfast, on card services such as Presto, pre- lunch or dinner) was provided as purchased bus tickets or token, GO train/ part of the fare bus tickets, subway tokens) EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 15
y parking y air travel/flights location of lot, date(s) parked, time airline carrier, date of flight and in/out, and rate charged flight class (for example, economy, Flex) y toll road charges departure and arrival location proof of boarding (that is, boarding the date, location and time that the pass) vehicle entered and exited the toll specify whether a meal (breakfast, highway lunch or dinner) was provided as proof of fee paid (for example, a part of the fare receipt or copy of your bill) any additional charges should be for Highway 407, use the online toll outlined in an explanatory note that calculator available at 407etr.com to accompanies the claim. identify the charge y mileage for personal vehicles use Google Maps available at googlemaps.ca to measure the distance from your therapy or counselling destination to your home or place of employment identify whether the mileage is one direction or return any reasons for additional mileage (for example, to drive to a hotel) should be outlined in an explanatory note that accompanies a claim y car rentals the size of car, type of car, pick up and drop off dates and location please identify if the rental is for one-way any additional premium charges, including charges for refueling or upgrading a vehicle (for example, to a full-size vehicle or van) should be outlined in an explanatory note that accompanies the claim 16 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Meals In some cases, your therapy or counselling y if an individual meal is over the applicable appointment may be a significant distance limit, only the maximum reimbursable from your home or place of employment. amount is claimed as indicated above. You can claim reasonable meal expenses, if You may not claim: attending your appointment requires you to travel during a regular mealtime. y meals that could reasonably be eaten before departing or returning to your home or place of business Eligibility guidelines y alcohol purchases (cross off all alcohol The following amounts in Canadian currency items from the detailed receipt and are the maximum reimbursable amounts for provide a new total based on eligible meal expenses. items) groceries and/or meals consumed within your home community either prior Meals $ to departure or on return Breakfast $ 20 y meals included in the cost of your therapy and counselling session, transportation, Lunch $ 25 or accommodation Dinner $ 50 y non-food items. Total $ 95 Claims tips For your expense to be eligible, please If paying for your meal by credit card or ensure that: room service charge, please request a y the maximum amount includes meal detailed meal receipt to submit with your taxes and any gratuity paid to restaurant expenses. A credit card slip or hotel invoice service staff up to a limit of 15 per cent of without further details is not considered the cost of the meal (excluding taxes) a detailed receipt and not eligible for y any travel costs to/from the restaurant reimbursement. are included as part of the individual For group meals, request individual meal allowance and not submitted bills from the server where possible. If separately as an additional cost beyond necessary, take a photograph of the bill and the maximum amount adjust it to reflect your meal. y unused portions of the allowance are not carried forward to another meal within If more than one person’s meal is on the the same day or used to increase other receipt, please circle items from your meal days’ allowances; to be clear, a meal and claim only the applicable amount. claim for one individual cannot exceed the amount shown EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 17
Where your travel service includes a meal, an additional claim for the same meal that day will not be accepted. As a matter of practicality, one person in your family may pay for group meal costs. Although only one claim will be filed, the claim must have attached a detailed receipt and list the names of those in the group and by whom the bill was paid. Submit with your claim Your meal claims must include a detailed invoice for the corresponding therapy and counselling session that includes the date, time and location of the session. Include detailed meal receipts or invoices that show: y the name and location of the restaurant or other meal provider y the date and time of the meal y the items ordered with ineligible items crossed off (such as alcohol, items consumed by others, or non-food items) y the amount paid, including separate entries for the amount of GST/PST and gratuities If an original detailed meal receipt from an establishment is not available, a photograph of same or a detailed hand-written meal receipt may be acceptable with an explanatory note. Please note that claims without receipts may be a taxable benefit. 18 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Accommodation You can claim accommodation costs that are hotel, if you prefer, such as the private reasonably necessary to facilitate access to home of friends, family or acquaintances your therapy and counselling sessions. up to an amount of $50 per day y gratuities paid for some transportation and accommodation costs: Eligibility guidelines hotel baggage handling porters or The funding program covers accommodation valets – $2 per occurrence expenses for a standard single hotel room for: housekeeping staff in hotels – y the evening prior to your appointment $5 for the first day and $2 for each additional day day, if your appointment is before 1 p.m. hotel shuttle service drivers – and travel is not possible in the morning $2 per trip or $5 for multiple y the evening of your appointment, if your passengers appointment continues beyond 5 p.m. and travel is not possible in the evening y a reasonable number of personal telephone calls using personal mobile In exceptional cases, some flexibility in the device to keep in touch with immediate guidelines may be required. For example: family members while travelling (you y the charge for an additional hotel night will not be reimbursed for extraordinary supports the most economical travel charges such as personal telephone calls option made from air phones or cellular car y your appointment ends before 5 p.m., but rental phones). there are no reasonable flight or other You may not claim: travel options for returning home y two or more family members are y charges to upgrade your room or room travelling together to attend therapy and charges above the cost of a standard, a different hotel is more economical single room y safe travel is not possible due to y “no show” charges or penalties for inclement weather cancelling your reservation y early or late check-out charges Please contact the College if you require y Internet access (You may wish to choose additional accommodation, or if you prefer, a hotel that offers complementary provide an explanatory note with your claim Internet in guest rooms or the lobby.) for consideration. y personal or miscellaneous items Eligible expenses include: such as in-house movies, fitness club memberships, laundry and dry cleaning y the rate for a standard single room in a hotel services and spa treatments comparable to three star service class y long distance phone calls made using y lodging in a private residence in lieu of a your hotel room phone. EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 19
Claims tips costs for more than one member of the family. Although only one claim will be y Finalize your appointment before filed, the claim must have attached a confirming your hotel reservation, or detailed receipt and list the names of choose a hotel that allows cancellation those in the group and by whom the bill without penalty. was paid. y Hotels may have periods where the regular rate is much higher than usual because of a holiday or special event. Submit with your claim You should try to avoid these dates when Your accommodation claims must include scheduling as the room rate may be cost a detailed invoice for the corresponding prohibitive. therapy and counselling session that y Some hotels offer program memberships includes the date, time and location of the with benefits. You may accrue or use any session. reward points as long as participating in these programs does not result in Include a signed itemized hotel bill that increased expense claims. shows: y Hotels place a substantial surcharge on local calls dialled without a calling card y the name and location of the hotel and a 55 per cent surcharge on regular y the rate per night, number of nights long distance rates. Please avoid placing stayed and the room type (that is, single phone calls that incur a hotel surcharge. standard) You should use your personal cell phone, y explanatory notation for each room a charge/credit card, calling card or service and itemized, detailed restaurant public phone, and utilize an 800 number charge or call collect whenever possible. y You must check and sign your invoices at the front desk before leaving the hotel. y Before checking out, ask the hotel to provide you with detailed, itemized copies for any restaurant or room service charge. y If your hotel bill includes personal or miscellaneous items that are not covered, please cross them off and adjust the total on the invoice and when submitting your expense claim. y As a matter of practicality, one person in your family may pay for accommodation 20 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Child Care You can claim child care costs that are y fees that are above the reasonable reasonably necessary to facilitate access to and customary charges for the service your therapy or counselling sessions. provided. Eligibility guidelines Submit with your claim To be eligible to claim, the care must be for: Your child care claims must include a detailed invoice for the corresponding y children who are below the established therapy and counselling session that minimum provincial age for remaining includes the date, time and location of the home unsupervised (in Ontario, 16 years session. old), or y dependents of any age who require Include a detailed receipt or invoice signed regular care (with an appropriate by the child care service provider that explanatory reason provided), and shows: y children for whom you are the parent or y the date the services were provided guardian y the name and address of the licensed child care provider, or the person Claims tips providing care y the fee paid, including As a matter of practicality, one person in your family may pay child care costs the name and ages of the children while more than one member of the family length of child care time (in hours) attends therapy. Although only one claim rate/hour. will be filed, the claim must include a detailed receipt that lists the names of the dependents requiring care, the parents/ guardians in the group, the claim amount that should be allocated to each parent/ guardian, and the name of the person who paid the invoice. You may not claim: y services provided by a family member that lives within the same household as the children or dependents requiring care y late pick-up fees charged at an additional rate/hour EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 21
Translation Services To maximize the funding available Submit with your claim for therapy and counselling, you are Your translation claims must include a encouraged to use a therapist or counsellor detailed invoice for the corresponding who speaks your preferred language when therapy and counselling session that available. includes the date, time and location of the You can claim translation costs that are session. reasonably necessary to facilitate access to Include an original detailed translation your therapy or counselling sessions. receipt or invoice that shows: y the date and name of the person Eligibility guidelines receiving the services To be eligible to claim, translation services y the name of the person providing the must: services, including professional details such as certification information y be performed by a certified translator, or y the languages interpreted y support Indigenous language speakers y for written translation to participate in therapy and counselling, and the length of text or service (for y use services that charge reasonable and example, number of words or pages, customary fees. or hours of service) the rate (for example, per word, per page, per hour of services) Claims tips the fee charged If OHIP or a private insurance plan provides coverage for some of the costs, you can y for oral translation only claim the amount not already covered the length of service (for example, elsewhere. number of minutes or hours) As a matter of practicality, one person in the rate (for example, per minute or your family may pay for translation costs per hour) for more than one family member attending the fee charged. therapy. Although only one claim will be filed, the claim must have attached a detailed receipt and list the names of those in the group and by whom the bill was paid. 22 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
Frequently Asked Questions 1. What amount is available for funding? Expenses submitted more than 60 days after they are incurred will The College provides a maximum of require special approval by the approximately $17,000 - $18,000 in College controller and may be funding. This amount covers therapy rejected. and counselling, prescription drugs You have until January 15th to and other medicinal substances, and submit claims that were incurred other eligible services reasonably in the previous calendar year. The required to facilitate access to your College may not be able to pay therapy and counselling sessions. claims submitted after that time. The funding is shared by eligible For significant expenses, you are family members, including the encouraged to contact us in ad- student, parents, guardians and vance to confirm your eligibility and siblings. Once approved as eligible, the amount of funding remaining in you will receive a “family eligibility your family account. code” to use to access the funding. Your family is encouraged to consider 4. What should I submit with my claim? how to best use the funds to meet the needs of eligible claimants. Make sure to request and save original detailed receipts, invoices 2. What happens if I am already partially or or other proof of payment for all fully covered for the costs? eligible expenses, including your therapy and counselling sessions. If you have coverage for some of Submit proof of payment with your your costs through another source claim form. (such as OHIP or benefits through Your detailed receipts should identify a private insurance plan), you must the date, time, any PST or GST paid, use these funds first. gratuities and the specific items or If your costs are not fully covered, services that make up your bill. you can submit a claim to the Include all required documentation College for any eligible amount with your expense claim to avoid remaining. payment delays. 3. When should I submit my claim? 5. What if there are other expenses on my Submit your expenses as soon as receipt that I am not claiming? possible after each counselling or If you are not claiming some costs, therapy session. for example alcohol at a meal or If your therapy or counselling extra days at a hotel, simply cross it occurred prior to your application off on your receipt. Then adjust the for funding approval, please submit PST/GST and provide a new total on these expenses within 60 days of the receipt. confirmation of your eligibility. EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 23
If you shared a meal with others, Some costs you submitted may not simply cross off the items that were be eligible for funding. For example, not part of your meal and adjust the you can only be reimbursed if your receipt. expense: If you are claiming for more than one eligible person (for example, a falls within an eligible category student and parent shared a meal or (that is, therapy and counselling, a taxi), you can submit one receipt. drugs and medicinal substances, Please print the name of each transportation, accommodation, eligible person on the receipt with meals, child care, and translation the individual amount claimed. services) 6. How do I submit original receipts if I includes all required documents to support your claim (in rare submitted my claim by email? instances when a receipt is Expenses submitted electronically required but cannot be obtained by email can include scanned or is lost, an explanation should receipts or photographs, as long be included with the expense as the copies are legible. You must claim) retail original receipts for six years includes expenses for eligible for audit purposes. family members that share your Claims submitted by mail should family code include only original receipts. is not fully covered by another source of funding (for example, 7. When will I receive my reimbursement? OHIP, private insurance, damages awarded by a court) The College will make every effort to has not already been submitted process your expense claim within to the College and reimbursed, by 15 business days. you or someone else Please make sure all sections of the fully complies with the specific claim form are complete and submit requirements identified in this all required documentation to avoid guide delays in processing your claim. Your reimbursement was reduced 8. Why was I reimbursed a different amount to the funding amount remaining in than I claimed? your family account. The College may need to adjust For further information about your your claim, if for example, there is claim, or the amount you were a calculation error on the form or a reimbursed, please contact the receipt. College and ask for the Therapy and Funding Support Program. 24 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
9. Why was my claim denied? The College will contact you by email (or another method, if you prefer) and provide the reason your claim was denied. If your claim has been denied, you can ask for a subsequent review provided you have relevant additional information to submit that was not part of the original claim. Contact us You can contact us at: Ontario College of Teachers c/o Therapy and Counselling Funding Program 101 Bloor Street West Toronto ON M5S 0A1 Email: fundingsupport@oct.ca Further questions? If you would like to speak to someone directly to ask a question about the funding program or your eligibility, please phone us at 416.961.8800, ext. 379 or toll-free in Ontario at 1.888.534.2222, ext. 379. EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM 25
Forms You can download a copy of all forms from Form D: New Therapist or Counsellor the College’s website at oct.ca Public (Provider Statement) Protection Funding for Therapy and Ask each new therapist or counsellor to Counselling. complete and sign this form. Form A: Expense Claim Form (Required) Complete and submit this form each time you request reimbursement for your therapy and counselling expenses. y The electronic version provides fillable fields and other automatic features that will assist you to complete your claim. y If you prefer, you can also download and complete a paper copy of the form to submit by mail. Form B: Applicant Acknowledgements (Required with First Claim) Sign and submit this form with your first expense claim form. If any information changes, please contact the College. Form C: New Therapist or Counsellor (Applicant Statement) Complete and sign this form for each new therapist or counsellor. You will require a witness for your signature. y Part A (review and sign applicant attestations) y Part B (complete and sign if your therapist or counsellor is NOT a member of a regulated health profession) 26 EXPENSE CLAIM GUIDE FOR THERAPY AND COUNSELLING FUNDING SUPPORT PROGRAM
For additional information: Ontario College of Teachers 101 Bloor St. West Toronto ON M5S 0A1 Telephone: 416.961.8800 Fax: 416.961.8822 Toll-free in Ontario: 1.888.534.2222 Email: info@oct.ca oct.ca Cette publication est également disponible en français sous le titre Guide pour les demandes de remboursement Programme de fonds pour thérapie et consultations Edition: May 14, 2021
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