EPANDED ACCESS TO CARE BID SOLICITATION - Fund for Public ...
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EPANDED ACCESS TO CARE BID SOLICITATION Purpose The New York City (NYC) Department of Health and Mental Hygiene (DOHMH), acting through the Fund for Public Health NYC (FPHNY), seeks qualified organizations to implement activities aimed at ensuring equitable access to COVID-19 vaccinations and primary care services for NYC communities that have been disproportionately impacted by the coronavirus disease 2019 (COVID-19). The Expanded Access to Care funding opportunity is open to healthcare organizations who provide culturally and linguistically responsive services and whose mission is aligned with principles of anti-racism and cultural humility. Background The pandemic has exacerbated health disparities across racial, ethnic, and socioeconomic groups. Chronic conditions – such as hypertension and diabetes – are key drivers of this widening gap because they disproportionately impact marginalized populations. Marginalized populations with chronic conditions, in turn, are disproportionately affected by COVID-19 itself – but also at increased risk of poor outcomes from those underlying conditions. Proven strategies that ensure equitable access to both primary care services to manage chronic conditions and COVID-19 vaccines to protect against infection are needed. Additionally, approaches that address social determinants of health (SDOH) have the potential to positively impact health disparities. To ensure that marginalized populations have access to the COVID-19 vaccines, strategies must be adapted to meet the needs of these community members. In particular, strategies must address the persistent racial disparities in vaccinations. Data shows that Black and Latinx New York City residents are receiving COVID-19 vaccines at far lower rates than White or Asian New Yorkers. i To ensure that marginalized populations have access to primary care services, strategies must be adapted to connect community members seeking the COVID-19 vaccines to a primary care provider and resources to support chronic care management. A usual primary care provider is beneficial for patients gaining trust in their providers and establishing good provider-patient communication. People who do not have access to a primary care provider and usual source of care are more likely to end up in the emergency department or in the hospital. ii As a strategy to intervene on the SDOHs, community health workers (CHWs) work to address disparities and improve health outcomes through education, connecting patients to and navigating them through the healthcare system, supporting patient adherence to clinical services, and providing social support and linkages to financial and community resources. Available Funding Funding in the amount of $908,077 over 6 months per clinical site will be made available to healthcare organizations that have demonstrated the ability to implement activities which promote the equitable access of COVID-19 vaccinations and primary care services from 11/01/2021 to 4/30/2022. Furthermore, the sites are eligible to have 4 CHW trainees from the 1
Vaccine for All Corps 1 assigned to them for 30 hours per week (each) from 10/1/2021 until June 30, 2022. These individuals will be on the payroll of a City temporary agency with full dedication to the awarded site. To ensure equitable access to the COVID-19 vaccines, clinical sites will provide the following services from 11/01/2021 to 4/30/2022: - Advertise themselves as a vaccination site conspicuously with extra-large signage on the street entrance to the site (include messaging on no cost, hours, and walk-in acceptance); on the website of the organization, and authorize its advertisement in any other outlets chosen by NYC DOHMH - Offer at minimum one approved mRNA COVID-19 vaccine; - Offer walk-in vaccinations without an appointment; - Offer non-traditional days and hours for vaccinations; - Message that it’s not mandatory to show an insurance card or provide insurance information to get a vaccine, and that clients will not incur out-of-pocket payments; - Assess vaccination status of each patient who is seen at the clinic for usual care and offer the vaccine to those who have not been vaccinated; and - Provide telephonic outreach on the availability of a COVID-19 vaccine to patients regularly seen at the clinic who have not been vaccinated; - Fulfill up to 5 off-site 2-hour community health events in the United Hospital Fund iii (UHF) neighborhood assigned to them per month at the request of the FPHNY grant-funded community-based organizations doing COVID-19 engagement work in the neighborhood. Services provided at the community health events should include COVID-19 and flu vaccination, blood pressure screening, diabetes risk screening (offering point-of-care A1C testing is preferred, but optional) and depression or loneliness screening. - Leverage the NYC VAX app to offer NYC vaccine incentives for patients To ensure equitable access to primary care services, clinical sites will provide the following services from 11/01/2021 to 4/30/2022: - Assess every person receiving a vaccination to determine if they have a source for usual care and offer next available appointment (ideally within two calendar weeks) to those who do not have a source of usual care; - Offer sliding scale payment for primary care services for those without insurance or who are underinsured (site must ensure that administration of COVID-19 vaccine is free); - Assess blood pressure with each vaccination free-of-charge, and provide recommendation for follow-up care to those with a high blood pressure reading (e.g., 1 The Vaccine for All Corp staff are individuals contracted by NYC. CHWs work with adult patients performing patient-centered, community health work in collaboration with interdisciplinary teams in each site. CHWs are specially trained frontline public health workers who are trusted members of and/or have an unusually close understanding of the communities they serve. The CHW participates in community outreach activities within the communities of NYC, engaging patients and providing resources and assistance needed to tackle issues preventing them from staying healthy. The CHW motivates and supports individual patients to achieve their health goals in many ways, such as facilitating connections to primary and specialty care clinics, creating health goals, and helping them find affordable healthy food options. 2
recommend follow-up appointment with primary care provider for those with a usual source of care or offer next available appointment (ideally within two calendar weeks) at the clinic site with a primary care provider if no usual source of primary care); - Screen for diabetes risk with first vaccine dose free-of-charge, and for those with increased risk, provide recommendation for follow-up care (e.g., recommend follow-up appointment with primary care provider for those with a usual source of care or offer next available appointment (must be within two calendar weeks) at the clinic site with a primary care provider if no usual source of primary care); - Screen for social needs with first vaccine dose free-of-charge, and for those with identified social needs, offer referral to social support services (NYC DOHMH will provide a list of social support services that are available) free-of-charge; and - Provide written messaging that clinical and community services for chronic condition management and social support are available (NYC DOHMH will provide a list of social support services that are available). To facilitate social and healthcare screening and navigation of clients, clinical sites will: • Place within their clinical site and utilize the services of four non-clinical Vaccine for All Corps staff between the time of placement and June 30, 2022. o During the first 6 weeks of employment, the organization will receive a small stipend ($8,077 total) to assign a supervisor to the apprentices. o For the duration of the employment period, these staff salaries will be paid for by the Vaccine for All Corps Program/DOHMH. Clinic will be responsible for their supervision and timesheets. o These staff should be embedded within the care team, with oversight from leadership such as a medical director, nursing director, or social work supervisor. o Clinic site staff identified as the director supervisor of this staff must attend up to 5 hours DOHMH-provided regular trainings on CHW roles, supervision best practices, and safety protocols for any community- or home-based visits. General tasks and responsibilities for Vaccine for All Corps staff will include: • Participate in a 4-6-week apprenticeship at their assigned clinical site. • Participate in ongoing education and specialized training to learn and maintain CHW skills, as well as public health emergency response skills, offered by DOHMH and partners. • Work as embedded members of clinical teams who, as CHWs, can provide support for patients with health and social service needs through the following methods: o Conduct assessments and interviews of patients assigned by clinic staff providers to identify their health goals and social service needs; o Create individualized, patient-centered, goal-directed care plans for each patient; o Support and motivate patients to achieve their health goals by coaching them through behavior change and identifying their strengths and community supports; o Assist patients with social needs like food insecurity, housing issues, legal needs, or transportation and provide referrals and follow-ups, as needed (for example, helping patients fill out benefit applications); 3
o Help patients connect to a primary care provider, specialty care providers, community services and/or mental health services, attend medical appointments, and fill prescriptions; o Join patients during medical appointments and hospital stays as needed; communicate with their care team to help coordinate care; o Assess ability of patients to manage their chronic disease(s) and work with care team to connect them to appropriate education and monitoring programs; o Educate patients on available community services, health services, and patient rights; and o Provide feedback from patients to clinics to inform quality improvement efforts We are seeking eligible healthcare organizations with clinical sites within key targeted communities listed in Table 1. Table 1. Targeted Communities UHF UHF Name UHF Zip codes 102 Northeast Bronx 10466, 10469, 10470, 10475 105 Crotona - Tremont 10453, 10457, 10460 204 East New York 11207, 11208 208 Canarsie - Flatlands 11234, 11236, 11239 Central Harlem - Morningside 302 Heights 10026, 10027, 10030, 10037, 10039 303 East Harlem 10029, 10035 11368, 11369, 11370, 11372, 11373, 11377, 402 West Queens 11378 410 Rockaway 11691, 11692, 11693, 11694, 11695, 11697 Port Richmond/Stapleton St. 501/2 George 10301,10302, 10303, 10304, 10305,10310 Funding will be provided to support 9 clinical sites, one per UHF neighborhood above. Preference will be given to Federally Qualified Health Centers (FQHC). FQHC sites that are currently or have been funded to expand vaccination under the Vaccine Expansion Project are not eligible for the Expanded Access to Care funding opportunity. NYC Vendor Registration If awarded, Applicants, or their fiscal sponsor, must agree to register as a City of New York approved vendor. This project is being supported, in part, with funding from the NYC Health Department, which requires that vendors register in the City’s Payee Information Portal (PIP). In PIP, vendors can view financial transactions with the City of New York, register for Electronic Funds Transfer payments and more. For more information, please visit: https://a127- pip.nyc.gov/webapp/PRDPCW/SelfService. 4
Depending on award size, vendors may also be required to register in PASSPort, the City’s digital procurement system. PASSPort training and information materials are available through videos, user guides and FAQs at www.nyc.gov/passport. Key performance indicators are listed in Table 2. Table 2. Key Performance Indicators Performance Indicators Description COVID-19 vaccinations Number of people who receive at least one dose of COVID-19 vaccine Usual Source of Care Number of people who are vaccinated that state they do not have a source for usual care Referral to Primary Care Services Number of people who are vaccinated that state they do not have a source for usual care and have made an appointment for primary care services at the clinical service Community Health Events Number of community health events completed Blood Pressure Screening Number of people who receive at least one dose of COVID-19 vaccine who have a documented blood pressure Diabetes Risk Screening Number of people who receive at least one dose of COVID-19 vaccine who have a documented diabetes risk screening Social Needs Screening Number of people who receive at least one dose of COVID-19 vaccine who have a documented social needs screening Payment Programmatic service will be provided for 6 months from 11/01/2021 to 4/30/2022. Four Vaccine for All Corps staff will be placed at the designated clinical site for 30 hours per week (each) from 10/1/2021 until June 30, 2022, these individuals will be on the payroll of a City temporary agency with full dedication to the awarded site. Payment will be provided upon successful completion of the following milestones: Description Due Date Amount Completion of Vaccine for All Corps apprenticeship 11/30/21 $8077 - Clinical site has assigned a supervisor to Vaccine for All Corp staff to supervise orientation and training De-identified data showing that at minimum 75% of people 2/28/2022 $25,000 who receive one dose of COVID-19 vaccine has a documented blood pressure reading or an attempt was made to conduct blood pressure screening De-identified data showing that at minimum 75% of people 2/28/2022 $25,000 who receive one dose of COVID-19 vaccine has a 5
documented diabetes risk screening or an attempt was made to conduct diabetes risk screening De-identified data showing that at minimum 75% of people 2/28/2022 $25,000 who receive one dose of COVID-19 vaccine has a documented social needs screening or an attempt was made to conduct social needs screening Fulfill up to 5 off-site 2-hour community vaccination events in 2/28/2022 $225,000 the UHF neighborhood assigned to them per month at the request of the FPHNY grant-funded CBOs doing COVID-19 engagement work in the neighborhood. Services to provide at the community health events include COVID-19 and flu vaccines, blood pressure screening, diabetes risk screening (point-of-care A1C testing is recommended but optional) and depression or loneliness screening. Interim report 2/28/2022 $125,000 - Report should include Key Performance Indicators listed in Table 2. Outreach data showing a minimum of 100 people outreached 5/16/2022 $50,000 (phone or in-person) about availability of COVID-19 vaccine - Data should include demographics of people called (e.g., sex, race/ethnicity, age) De-identified data showing that at minimum 75% of people 5/16/2022 $25,000 who receive one dose of COVID-19 vaccine has a documented blood pressure reading an attempt was made to conduct blood pressure screening De-identified data showing that at minimum 75% of people 5/16/2022 $25,000 who receive one dose of COVID-19 vaccine has a documented diabetes risk screening an attempt was made to conduct diabetes risk screening De-identified data showing that at minimum 75% of people 5/16/2022 $25,000 who receive one dose of COVID-19 vaccine has a documented social need screening an attempt was made to conduct social needs screening Fulfill up to 5 off-site 2-hour community vaccination events in 5/16/2022 $225,000 the UHF neighborhood assigned to them per month at the request of the FPHNY grant-funded CBOs doing COVID-19 engagement work in the neighborhood. Services to provide at the community health events include COVID-19 and flu vaccines (mandatory), blood pressure screening (mandatory), and diabetes screening (recommended but optional). Final report 3/1/2022 $125,000 - Report should include Report should include Key Performance Indicators listed in Table 2. Total $908, 077 6
How to Apply To apply, please click on the following link to complete an application: https://www.surveymonkey.com/r/9N25GYL. Applications are due 9/3/21. If your organization is applying for more than one clinical site, please complete an application for each clinical site. Program Timeline Date Activities 9/3/2021 Applications Due 9/15/2021 Announcement of Grant Awardees 10/1/2021 – 6/30/2022 Vaccine for All Corps Placement and Apprenticeship 11/1/2021- 4/30-2022 COVID-19 Vaccine and Primary Care Services Implementation i https://www1.nyc.gov/site/doh/covid/covid-19-data-vaccines.page. Assessed July 17, 2021. ii The National Healthcare Disparities Report. Agency for Healthcare Research and Quality. http://www.ahrq.gov/qual/nhdr10/nhdr10.pd. 2010. Accessed May 13, 2011. iii https://www1.nyc.gov/assets/doh/downloads/pdf/survey/uhf_map_100604.pdf. Assessed 7/17/2021. 7
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