Ending Homelessness in Scotland - Social Bite Impact Report 2018-19 - Visit us at: www.social-bite.co.uk
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Ending Homelessness in Scotland Social Bite Impact Report 2018-19 Visit us at: www.social-bite.co.uk TWITTER@SocialBite_ FACEBOOK-SQUARE @socialbitebusiness Instagram @social_bite Registered Charity in Scotland. SC045232
Table of Contents Introduction 3 The Social Bite Story 8 Pyramid of Change – The Social Bite Approach 11 Social Bite Programmes 14 Food & Shelter: Free Food Programme 14 Friendship & Fun: Social Suppers 16 Christmas Activities 21 A Home to Live In: Housing First Scotland 22 A Home to Live In: Social Bite Village 30 Opportunity: Social Bite Academy 34 Purpose & Opportunity: Volunteering Programme 37 Building a Movement to End Homelessness 40 Collaborations & Partnership Working 44 Our 2018-19 in Figures 46 * Names changed throughout for anonymity
5
Homelessness has an overwhelmingly negative impact
Introduction on the lives of those who experience it, physically,
socially and psychologically. It affects people when
they are most vulnerable - when relationships break
Social Bite is on down, when a job is lost, due to mental health problems
a mission to end and trauma and above all when people experience
poverty and cannot make ends meet. It leads to
homelessness
exclusion and exploitation and is a devastating waste
in Scotland. of human potential.
The Social Bite story began with Co-Founders, Josh
Littlejohn and Alice Thompson, who set up a social
enterprise that connected unexpectedly to the issue
of homelessness. Through our cafes, our Founders and
staff got to know people who live on the streets and in
other unsafe settings. An issue and a group of people
that are largely invisible came into sharp focus.
Over time, we have explored the potential for our
social enterprise to feed people, provide a safe place
to socialise and opportunities for people to grow and
develop. We realised that many other people wanted
to help in this effort too so we have made it our
mission to work collaboratively to end homelessness
in Scotland - to ensure everyone feels included and
empowered with a safe place to call home.
Our Vision Our Mission
1. We use our pioneering
A Scotland social enterprises to
where enable people affected
by homelessness to
everyone has transform their own
a safe place lives.
to call home. 2. We lead a movement
to end homelessness
by generating funds,
awareness and action
across all sections of
society.
REGISTERED CHARITY IN SCOTLAND. SC045232
6 7
Social Bite’s Logic Model
PROBLEM IMPACTS OUTCOMES OUTPUTS
> The public don’t believe homelessness > Marginalised people build happy and > People have basic need for food & > Free, healthy meals are served.
can be solved. healthy lives and contribute to society social contact met on a regular basis.
> Social Suppers and Social Scran events =
through employment and volunteering.
> Homelessness has become invisible. > People have safety & security of a home people in need receive positive contact
> The public believes that homelessness and platform from which to build a life. with supportive staff & volunteers each
> Temporary accommodation
is a problem that can be solved. week day
is expensive & ineffective. > People gain confidence, skills, social
> Core homelessness in Scotland is connection from having a job or > Jobs and volunteering opportunities are
> The system is failing people
reduced through collaborative action. volunteering. delivered.
most in need.
> People have improved financial status > People move into safe homes through
from accessing correct benefits or Housing First and Social Bite Village.
working.
> People and organisations engage in
> People in Scotland are actively engaged movement to end homelessness.
in movement to end homelessness and
GOAL are more optimistic about the problem.
End homelessness in Scotland
ACTIVITIES
> Serve healthy, free food to thousands of people in need across Scotland and run events that
APPROACH RESOURCES reduce people’s social isolation.
> Develop and support people to > Skilled, passionate staff and volunteers
> Support people experiencing homelessness to work and volunteer.
transform their own lives.
> Social enterprise cafes, restaurant,
> Catalyse transformational programmes that shift the system including Social Bite Village and
> Engage the public and all sectors in production kitchen, vans.
Housing First.
goal of ending homelessness.
> Partners across all sectors –
> Run inspiring events & offer fundraising and volunteering opportunities and that build mass
> Bring positive disruption, urgent action government, other charities & social
participation movement focussed on ending homelessness in Scotland.
and focus on system change enterprises, companies.
> Relevant, quality research.
> Support and funds raised from general
public.
EXTERNAL FACTORS
NATIONAL
INTERNATIONAL
> Rising poverty and inequality.
> Global momentum of Social Business.
> Collective will amongst Government and
Blurring of lines between sectors.
partners to end homelessness in Scotland.
> Growing global action on ending
> Punitive and shifting benefits system e.g.
homelessness in specific countries,
introduction of Universal Credit.
cities and populations.
> Brexit uncertainty.
> Brexit uncertainty.
FIGURE 1: SOCIAL BITE’S LOGIC MODEL
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232
8 9
The Social Bite Story
Social Bite was founded by Josh employment of people affected by Since its inception, Social Bite has been Our city centre locations are easily accessible,
Littlejohn and Alice Thompson in 2012 homelessness (32 people in 2018) and successful in connecting the public to and mass fundraising events such as Sleep
as a sandwich shop in Edinburgh, which supports homeless people to volunteer the issue of homelessness. in The Park and Wee Sleep Out have inspired
thousands to join our mission. High profile
aimed to give away all its profits to good (28 people in 2018). We distribute
endorsement by well-known figures such as
causes. The shop’s central location healthy, free food (139,732 in 2018) via George Clooney, Leonardo Di Caprio, Prince
meant staff got to know members of our cafes and run Social Supper events Harry, Meghan Markle and most recently
the homeless community and began connecting 420 vulnerable people Malala Yousafzai have also raised our profile.
offering jobs and free food to people each week with food, support and We are committed to using this profile to
affected by homelessness. be a positive, disruptive force in advancing
opportunities.
the cause of homelessness in Scotland.
Social Bite Ltd. now employs 72 people In September 2016, we expanded our
and operates a chain of 6 social activities to launch a social enterprise
enterprise sandwich shops across restaurant, which provides a weekly
Edinburgh, Glasgow and Aberdeen, sit-down meal for 40 people from
and a food delivery business supplied the homeless community as well as
by a production kitchen in Livingston. training opportunities for our supported
Our Social Bite Academy enables the employees.
Sleep in the Park Aberdeen
Malala Yousafzai with Social Bite Co-Founder, Alice Thompson
Social Bite’s Rose Street cafe Monday afternoon’s Social Supper at Vesta Restaurant and We Sleep Out 2018 participants
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232
10 The Social Bite Story 11
In 2017, our ambitions have widened to having This highly supportive community is delivered Pyramid of Change –
The Social Bite Approach
an impact beyond our own social enterprises. in partnership with the Cyrenians and Hillcrest
We commissioned Heriot-Watt University, Housing Association. The project is entirely
the pre-eminent UK body for homelessness geared to breaking the cycle of homelessness,
research, to set out a framework for eradicating building positive relationships and offering
core homeless in Scotland’s four largest cities. residents pathways into training, employment, Our approach is underpinned by the work of person-centred
Simultaneously, we ran a mass sleep out for 8000 volunteering and permanent accommodation. psychologist Abraham Maslow who formulated a theory of human
people in Princes Street Gardens, Edinburgh, motivation based on a series of innate needs, known as Maslow’s
called Sleep in the Park which raised £4 million. During 2018, based on Heriot-Watt University’s hierarchy of needs. Basic human needs such as food, shelter and
recommendations, Social Bite decided
relationships are fundamental to existence and are the foundations
In July 2018 we opened the Social Bite Village. to invest a significant proportion of the
Built in under a year, on an area of disused funds raised by Sleep in the Park in the of the pyramid. If these needs are not met, a person is unlikely to be
Council land in Edinburgh. The village provides creation of our Housing First project. able to realise the higher needs of positive self-esteem and personal
an alternative to the ineffective and substandard achievement.
temporary accommodation solutions which This momentum continued in 2018 with
currently exist. It is home to up to 20 people in 10,000 people taking part in Sleep in the
specially commissioned twin share ‘Nesthouses’ Park across Edinburgh, Glasgow, Dundee
designed by Johnathon Avery and Tiny House and Aberdeen and 5,000 young people
Scotland. These high-quality eco-homes are joining in our first Wee Sleep Out initiative.
energy efficient and sustainable, providing
safe and comfortable accommodation in
a supported community environment.
PURPOSE
OPPORTUNITY
A HOME TO LIVE IN
FRIENDSHIP & FUN
FOOD & SHELTER
Social Bite Village Site: Before Build Social Bite Village Site: After Build FIGURE 2: SOCIAL BITE’S PYRAMID OF CHANGE
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232
12 Pyramid of Change: The Social Bite Approach 13
Building lives Food and Shelter Friendship and Fun Homes to Live In Jobs and Opportunities Purpose
At Social Bite, we recognise The harsh facts are that There is a wall of stigma Despite Scotland having Talent is everywhere. Oppor- We have high aspirations of
that all people have the same every year more people in surrounding people affected some of the most progressive tunity isn’t. We look to redress all people involved in Social
fundamental needs and rights. Scotland are struggling to feed by homelessness. They are homelessness legislation the balance by giving people Bite. Don’t just come and get
Our basic needs of food and themselves and their families. labelled, blamed for their in the world, there are still affected by homelessness real a meal, when you’re ready
shelter are human rights, along There has been a rise in the own situations and written hundreds of people sleeping jobs in a real commercial en- serve a meal to others. Don’t
with the right to feel safe. These numbers using food banks and off. Rough sleepers tell us rough in our major cities vironment. We believe the best just get clean, get healthy and
are the fundamental building some schools are reporting of humiliating physical and each night and many more place to learn how to work is in build great relationships. Don’t
blocks of life and without that children are coming to verbal abuse and of the pain people trapped in unsuitable a job, so we provide as many just get any job, work towards
them we are unable to form school starving. In many areas of simply being ignored. temporary accommodation, real, paying jobs as possible. a job that’s going to inspire
relationships or find purpose. wages have not kept pace without a stable platform and sustain you through life.
with rising costs and there The reality is that many on which to build a life. We encourage people to
At Social Bite, we meet many are large numbers of families people’s histories are dark. volunteer so they can give back We aim to foster leadership
people who are missing many suffering from in work poverty. They have suffered abuse and In 2018, our work accelerated to others who’ve experienced in everyone involved. Give
or all of these building blocks The situation is even worse neglect in childhood and have to provide real homes to the same issues and so they people a stake and a voice
and we work with them to help for those who do not have experienced chronic poverty. people in need. A safe place can stand as role models for to influence what we’re
them build up their capacity, a place to call home. Many They have been trapped in a to live is the cornerstone of a others on a similar journey. doing and a role in ending
resources and relationships. cannot afford to eat and are homelessness system that good life and we have been homelessness in Scotland.
surviving in places where they has damaged their mental working relentlessly to get We wrap extensive support
A house is not enough. Recently don’t have access to cooking and physical health and they more people in need access around our job and volunteer
we were fortunate to host Nobel facilities and can’t cook proper have been offered no real help. to a home. opportunities so that people
Laureate Malala Yousafzai who meals. We meet hundreds of can put in place the other
spoke of her own experience people each week in need of Social Bite offers acceptance building blocks of their lives.
of homelessness. She wasn’t food. Food is not just a physical and a warm welcome to
on the streets but was living necessity, it is also connecting people, who in most other
in crowded conditions with a us to one another. Sharing food situations are invisible,
relative, with no access to any and eating together creates disrespected or rejected. We
of the things she associated acceptance and friendship. We believe strongly that people are
with home. Her words were: welcome people into our warm people and there is no divide.
“Even in the presence of shelter cafes and provide hot, healthy Everyone has value and we
you can still feel homeless”. and filling food to people who all have something to offer.
are hungry. We offer breakfast
We take these words to heart. from 8am, the time most
A roof over someone’s head people have to leave their B&Bs
is essential but we aspire to and in the afternoons, Social
more than that. We recognise Scran, is served from 3.30pm -
the imperative of good, trusted 4pm, ensuring access to a hot
relationships and the strength meal for those who want it.
Dr Adam Burley, Consultant Clinical Psychologist, provides training on
and support these provide in Psychologically Informed Environments as well as reflective practice
finding purpose and joy in life. sessions for the Social Bite team. He highlights the fundamental nature
of relationships when he says:
“
Our approach is deliberately
aspirational. We focus on
people’s strengths and we
ust as breathing is essential for physical
J
have high hopes for those life, human relationships are essential to
we support and employ,
firmly believing that through psychological development and well-being.”
consistent, compassionate
support we can enable
individuals to discover the value
and purpose in their own lives.
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232
14 15
Social Bite A Pay-It-Forward scheme is available in all cafes Free Food – *John’s Story
“
and our restaurant, Vesta, which enables our On my first day of being homeless I was sat
customers to pay for an extra hot drink, snack
Programmes
outside a vacant shop opposite Social Bite
or meal for a homeless person. Not only does on Rose St. A Social Bite staff member on
this help customers feel closer to, and involved, break spoke to me and told me about Social
in our mission it also helps those who need the Bite and free food. She asked me if I was
service realise that people care and want to help. hungry and wanted a hot drink. She went
into the shop and came back out with a
Our free food programme is based on bacon roll and hot chocolate.
a deliberately non-judgemental ethos
whereby we offer food to anyone who She told me about free food and where I
is in need without asking questions. We could go for help.
break down barriers creating a warm
welcoming environment for everyone. I didn’t know where to go or anything about
being homeless and I was still really down
After wide consultation with people who use so all I heard was free food.
our free food provision, we have recently
improved this service, now known as Social After two days, I spoke to someone else who
Scran. We believe these changes better was homeless and he introduced me to one
accommodate the needs of rough sleepers of the support workers at Social Bite and she
and those in temporary accommodation; who has been helping me ever since.”
can now join us for breakfast between 08:00
– 11:00 and return for our 3.30pm offering of
hot meals and sandwiches to take away.
Pay-It-Forward board in cafe
Free Food Give Away
Our programme of work to support and develop people affected by 16000
homelessness mirrors the different blocks of our pyramid of change. 14000
12000
Food & Shelter: Free Food Programme In 2018 we gave away 139,732 food
10000
Food is one of the fundamental and drink items to people in need. We
8000
building blocks to life, not only do currently provide on average 2800 free
we need it on a basic physiological food and drink items to around 420 6000
level, as research shows, it is also tool people per week across Edinburgh, 4000
in connecting us to one another. Glasgow and Aberdeen. We use food as 2000
an engagement tool – we meet people’s 0
Our cafes and our restaurant Vesta are basic needs for food and shelter and at
r
er
st
b
r
ch
ril
ne
ly
ay
r
n
be
be
be
Fe
gu
in city centre locations making them the same time build positive relationships Ja
ob
Ju
Ap
ar
Ju
M
em
em
em
Au
ct
M
easily accessible for people in need. with individuals. Those relationships
O
pt
ov
ec
Se
N
D
They are at the heart of our work and are key and a first step to supporting
are the base from which we provide individuals in making a change. FIGURE 3: FREE FOOD ITEMS GIVEN AWAY IN 2018
FIGURE 3: FREE FOOD ITEMS GIVEN AWAY IN 2018
free food support and opportunities. WE GIVE AWAY LESS ITEMS IN DECEMBER AS SOCIAL BITE SOCIAL BITE SOCIAL ENTERPRISE IS
CLOSE FORWE
2 WEEKS
GIVE FOLLOWING
AWAY LESSCHRISTMAS
ITEMS IN DAY TO ENABLE
DECEMBER ASSTAFF TO TAKE
SOCIAL BITEASOCIAL
HOLIDAYENTERPRISE IS CLOSED
FOR 2 WEEKS FOLLOWING CHRISTMAS DAY TO ENABLE STAFF TO TAKE A HOLIDAY.
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232
16 17
Friendship & Fun: Partnerships at Social Suppers
Prep Table, an organisation empowering people
Social Suppers
through food, which has become very popular –
we have an average of seven people attending
this monthly cooking event. Prep Table at Social
Bite is creating a sense of community amongst
the people that attend, all sharing and/or
discovering an interest in good food from around
the world, good music and good conversation.
We invited Fresh Start to attend our Women’s
Suppers, to promote their course – Jumpstart,
a range of training programmes designed to
develop personal effectiveness, motivation,
skills and employability. Two of our regular
female attendees successfully completed
the SQA Personal Development Award.
Monthly visits from the NHS nurse gave women
the opportunity to discuss any concern related
to sexual health. This partnership with the
NHS provided staff members and volunteers
the opportunity to take part in Sexual Health
Training at the Chalmers Sexual Health
Centre, six team members participated in
this training; enabling greater support for
women who attend our Suppers events.
Guests at Social Scran
Every week we host Social Supper events in Aberdeen, Edinburgh, and
Glasgow, welcoming over 180 people to a warm, relaxed environment
of good food, community, and support. These events are run by our
Training and Support Workers, alongside a team of dedicated volunteers.
In addition, we invite partner organisations to join our events to provide
tailored support and advice to people attending. The events are designed
to be fun and informal and often incorporate extra elements such as
book club, haircuts and cooking.
Woman enjoying tea party before treatments at Lush Spa Prep Table event at Social Bite Rose Street
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232
18 Friendship and Fun: Social Suppers 19
A significant partnership with Victim Support started in In Aberdeen, we host a Social Supper
2018 after one of our drivers delivered a catering order and event once a week where we see an
talked about his personal story of how he was affected by average of 17 people attending.
homelessness. A Victim Support representative has become
a familiar face at the Women’s Suppers and the aim of this In Edinburgh, we host 3 Social Supper events
partnership is to provide support to victims of crime. Women every week including a weekly two-course meal,
were provided with panic alarms which can be used in a risky each Monday, at our Vesta restaurant. The event
situation to draw attention. We continue to work with Victim promotes an idea of dining with dignity to people
Support on defining a clear pathway for reporting crime. who may not otherwise get the opportunity to
enjoy a delicious sit-down meal in a high-quality
Our work with vulnerable women has been strongly supported restaurant. On average there are 37 people
by LUSH (cosmetics retailer). LUSH provides women with attending the event at Vesta each week. We
toiletry products as well as opening their spa three times a also host an event every Tuesday, welcoming an
year. In 2018 we celebrated International Women’s Day with average of 46 people weekly, this is in addition
Lush, as well as Marks & Spencer who offered bra fitting, to the women’s only event each Wednesday
and we also invited Hey Girls who fight period poverty. with an average of 11 people attending. Each
week, we welcome around 100 people across
As part of the on-going partnership between Cyrenians and our various Social Supper events in Edinburgh.
Social Bite, Nick Harold, Outreach Worker at Cyrenians Homeless
Navigator Project, conducted, 3 outreach information sessions In Glasgow, we host Social Supper events on a
Sing along at Social Suppers
with Social Bite’s staff and volunteers, as well as with other invited Monday and Friday evening with an average of
individuals from relevant partner agencies. These sessions 68 people attending across both nights. We also
involved a two-hour walk around the city centre, where Nick hold a women’s only event every Tuesday, with
explained how and why Cyrenians Navigator Project work is approximately 10 women attending each week.
essential, giving examples of the realities of street-life, discussed
the housing system and how it works for the people we support. One regular guest shared:
“
Our partnership working approach spans beyond charities and his place is a small island of peace and
T
retail, inviting all sectors of society to join our movement to people (I) feel safe and welcome in a busy
end homelessness in Scotland. 2018 saw a partnership develop cold city. Thank you to all who give up your
with CMS, top 10 Global law firm, who have provided pro-bono time to help others 10/10”.
legal support and employee volunteering opportunities. Over
the past year, 10 of their team have become regular volunteers
at our Social Supper events in Glasgow and Edinburgh. We start by getting to know people’s names
and what they like in their tea. We get to know Social Supper events in Glasgow
“
each other over the weekly quiz or have a
dance to the live music at our Social Supper
Social Bite are doing amazing work to end events. Over time, our relationship grows to
homelessness in Scotland. Our people have embraced finding out how we might help people get the
support they need or to find an opportunity
Social Bite’s mission and have been contributing to connect to work or volunteering.
in a variety of different ways including fundraising,
volunteering, sponsorship and awareness raising.
We all have our part to play and, CMS are proud to
be supporters of Social Bite’s work.” CMS, Glasgow
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523220 Friendship and Fun: Social Suppers 21
Sometimes our staff support people Referrals classed as ‘Other’ include those made Christmas Activities
directly with issues and other times they to organisations helping people who are at risk Community and celebration are central to our ethos. Christmas
refer people to partner organisations, who of violence, dealing with debts and/or needing can be a particularly lonely time, over the past five years we
provide support and opportunities. access to basic amenities and services such have hosted festivities on Christmas Eve and Christmas Day in
as hairdressers. The range of referrals illustrate Aberdeen, Edinburgh and Glasgow, for people who have nowhere
In 2018, we made 161 referrals to help the vast array of needs but also the person- else to go. These are days unlike any other, it is more than a
people access support as shown below: centered approach that Training and Support meal, it is a chance to get together with friends old and new, to
Workers are taking when working with people. enjoy live music, some dancing, presents, and a three-course
Housing/tenancy support does not include The Christmas Dinner with all the trimmings. These celebrations are
Social Bite Village or Housing First programme. made possible by the generosity of people across the country who
bought a voucher for a meal or present through our partners Itison.
com, or paid it forward in restaurants across Scotland, as well as
an army of our volunteers and staff team who wrapped, prepped,
and peeled vegetables for days to make these events happen.
Types of Support Provided
(No. of People)
Other
Food bank/clothing
Addiction
Immigration /asylum
Health
Legal/benefits
Employment/training
Housing/ tenancy support
0 10 20 30 40 50
FIGURE 4: TABLE OF TYPES OF SUPPORT
FIGURE 5: TABLE OF TYPES OF SUPPORT
Christmas festivities at Social Bite
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523222 23
A Home to Live In: In 2017, Social Bite hosted Sleep in the Park - a The project’s primary goal is to enable
Housing First Scotland
mass participation event and, set an ambitious 830 people with complex needs who are
vision to lead a movement to end homelessness experiencing homelessness to access a
in Scotland by generating funds, awareness permanent home with extensive support for as
and action across all sections of society. With long as is needed. This Housing First approach
that goal in mind, Social Bite commissioned will help people with multiple support needs, who
a key report by Heriot-Watt University entitled have been failed by the homelessness system,
“Eradicating ‘Core Homelessness’ in Scotland’s to access and maintain mainstream housing
Four Largest Cities: Providing an Evidence as well as improve their health, relationships
Base and Guiding a Funding Framework”. The and engagement in meaningful activity.
report concluded that Social Bite could make Evidence shows that Housing First is singularly
a significant impact on improving outcomes effective in helping people with complex needs
for the most vulnerable people in Scotland to sustain a tenancy - resulting in an 80-90%
by investing in a Housing First approach. tenancy sustainment rate after 2 years.
During 2018, based on Heriot-Watt University’s
academic research recommendations, Social
Bite decided to invest a significant proportion
of the unrestricted funds raised by Sleep in the
Park in the creation of our Housing First project.
Social Bite has played a catalytic role in the
establishment of the Housing First in Scotland
as a key member of the Scottish Government’s
Homelessness And Rough Sleeping Action Group.
Social Bite, in partnership with Corra Foundation
and Glasgow Homelessness Network (GHN)
launched The Housing First Scotland Fund,
which will be one of the largest programmes
of its kind in the UK. The Programme aims to
bring hundreds of people sleeping rough and
those caught in the homeless system into
secure and supported long-term tenancies.
At Social Bite we are working collaboratively to ensure everyone in
Scotland has a safe place to call home, we believe this is not only a basic
human right, but it is essential in creating a society where everyone has
the opportunity to reach their potential.
Over the past few years this mission has seen Social Bite pioneer
two initiatives, Housing First Scotland and the Social Bite Village, which
are not only transforming lives but also generating much needed
systemic change.
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523224 A Home to Live In: Housing First Scotland 25
Social Bite believes this project signifies the The other significant contributor of funds is Key elements of collaboration include: Delivery Partners:
dawning of a new era in how Scotland responds The Merchants House of Glasgow. The Scottish Consortia of leading homelessness providers
to the systemic issue of homelessness. The Government officially backed the programme • Alignment with the Scottish Government’s have been selected to deliver Housing First in
project’s wider goal is to act as a catalyst for and has pledged £4M to the first two years of Homelessness and Rough Sleeping Action the five project locations:
the adoption of Housing First across all 32 the programme and an additional £2.5M for Group (HARSAG). HARSAG was a short-life
Scottish local authorities, so it becomes the year three to support the transition to local strategic group convened by the Scottish Glasgow led by Turning Point
primary model for combating homelessness authority mainstreaming of rapid rehousing. Government between November 2017 and May Scotland with a consortium
as experienced by the most vulnerable 2018 with the aim of developing a strategy comprised of Simon Community
people. We aim to cause a structural shift The substantial developments made in 2018 for ending homelessness in Scotland. Social Scotland, The Salvation
away from the use of unsuitable temporary towards rapid rehousing using the Housing Bite was a member of this group, which Army and Loretto Care
accommodation that perpetuates repeat First principles is testament to the collaborative ensured our efforts to establish a Housing First
homelessness, towards people being housed working of many organisations across the project were aligned with national strategy. Edinburgh led by Edinburgh
as quickly as possible in permanent homes sector. The voluntary sector, government and Cyrenians with a consortium
with appropriate wrap-around support. academic partners are strongly aligned in their • Social Bite has obtained pledges of comprised of Turning Point
commitment to make Housing First a reality. permanent housing for the project from Scotland, Rock Trust, Streetwork,
The investment of £3 million, by Social Bite, in diverse providers. This includes EdIndex Bethany Christian Trust, Gowrie
to the Housing First Pathfinders project saw a consortium of 20 housing associations in Care and Barony Care
significant progression in a journey which began Edinburgh and the Wheatley Group.
with Turning Point Scotland who ran a small Dundee led by Transform
Housing First pilot project almost ten years ago. • Social Bite has commissioned Glasgow Community Development
Homelessness Network (GHN) to coordinate with a consortium comprised
the delivery of the Housing First Project. GHN of Salvation Army Dundee,
is Scotland’s leading network for voluntary Dundee Survival Group
sector homelessness organisations and has (DSG) and Addaction
been a long-time advocate of Housing First.
Aberdeen led by Aberdeen
• Social Bite has commissioned The Corra Cyrenians with a consortium
Foundation to support the process by which comprised of Aberdeen
consortia would be selected to run Housing Foyer, Turning Point Scotland,
First in the five project locations. Corra Aberdeen City Council Housing
Foundation is also managing reporting by Support Department and
the 5 consortia and grant administration. Aberdeenshire Council
• Turning Point Scotland is delivering a Stirling led by Loretto Care with
consistent training programme to all Barony Care offering support
providers. Turning Point Scotland (TPS)
has been running a successful Housing First
programme in Glasgow since 2010 for 22
individuals and has expert knowledge in
how to successfully implement the approach.
Housing First Pathfinder’s Event in Dundee Doug Gibson, Housing First Pathfinder
Programme Manager • Heriot-Watt University will be carrying
out an external evaluation of the project
starting in January 2019. Heriot-Watt
University are the pre-eminent research
body in the UK for homelessness research.
Maggie-Ann Brunjes, Glasgow Homeless Network CEO &
Dame Louise Casey, World’s Big Sleepout Trust Chairperson
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523226 A Home to Live In: Housing First Scotland 27
Progress to date: Significantly, Housing First treats homelessness the public purse after an initial set up and
Phase One of the project began in August 2018. Importantly, the number of tenancies sustained as a social justice issue and ensures each transitional period of approximately two years.
Consortia in each of the five areas worked to so far is 100% of the total tenancies started. person is given choices of where to live and
finalise local structures and processes in order No tenancies have been ended so far as a the wrap-around support they need. At organisation level, the project will develop
to ramp up delivery of Housing First tenancies result of eviction, abandonment or planned a new generation of specialist Housing First
in 2019. move and so there have been no subsequent There is a significant wider community benefit providers, who will be trained in Housing
homelessness applications made as a result of to the project in that it will support people First Principles, with each Key Worker
The progress to date (February someone leaving their Housing First tenancy. to improve their health and well-being, their supporting up to 7 people. They will deliver
2019) in individuals housed is: relationships and engagement in meaningful all the support services through consortia
activity. In this way, the project will help of 20 organisations across the 5 cities.
Aberdeen/shire: 5 in tenancies individuals build positive connections in their
Dundee: 2 in tenancies community – in some cases supporting them to At a systems level we aim to cause a shift
Edinburgh: 9 in tenancies reconnect with friends and family and in other towards Housing First as a default solution,
Glasgow: 27 in tenancies cases helping them create new social networks rather than forcing vulnerable homeless people
Stirling: 3 in tenancies and contribute through paid and voluntary work. into unsupported congregated hostels and
stigmatising accommodation. We are confident
Equally, the project will help to reduce the that this fundamental shift will be maintained
significant hidden costs of the current system, due to vastly improved outcomes produced
which contributes to vulnerable individuals’ and net savings to the public purse. The Scottish
contact with accident and emergency services, Government has also committed to the adoption
crisis mental health services and the criminal of the Housing First model across all 32 local
Housing First Monthly Tenancy Tracker Targets
justice system. International evidence shows authority areas, so we intend for the project to
Year 1 : April 2019 - March 2020 | Year 2 : April 2020 - March 2021
that significant savings can be made to have a national impact in the longer-term.
830
728
626
525
424
328
232
145
76
To March Q1 (Year 1) Q2 (year 1) Q3 (year 1) Q4 (year 1) Q1 (Year 2) Q2 (Year 2) Q3 (Year 2) Q4 (Year 4)
(2019)
Hearing from people with lived experience at Housing First Pathfinder’s event in Dundee
FIGURE 5: HOUSING FIRST PATHFINDER’S PROJECT - MONTHLY TENANCY TRACKER
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523228 29
Housing First – Mick’s Story
After losing his wife, kids, home, and job; he found
himself homeless. Now, Mick is an example of how When I first presented myself
Scotland is leading the way in the movement to ensure as homeless to the council
safe and settled homes for society’s most vulnerable. office, they told me to go to
a hotel for two nights. But
when I turned up, I wasn’t on
the register so they wouldn’t
let me in. And because it was
the weekend, there was no
one to call to sort things so I
had to sleep rough; although
I didn’t sleep. People on the
homeless scene know the best
places to go, but I’ve worked
all my life so never expected
to find myself on the streets
and hadn’t a clue. I kept going
“ Now I have my own flat I’m
grateful for small things, like
in to McDonald’s for warmth being able to make myself a
and coffee and took all-day
bus rides. I was glad to have cup of tea in peace. And for
a bed in the Salvation Army the much bigger things, like
accommodation but locked
myself in my room to keep having my son to visit.”
myself to myself. People
chapped my door every half
hour, so it was impossible to
have peace. Visitors weren’t
allowed so I couldn’t see my
son. That was the worst thing.
My neighbours are lovely and
I spent nights under bridges having peace helps me feel
not just because of the shelter I’m desperate to get back to normal again. I appreciate
but because I could hide in the work and am being supported small things, like being able to
dark and cry. I felt ashamed, through treatment for a long- have a quiet cup of tea. And
drained, heartbroken, horrible term stomach condition, which I love cleaning and tidying -
and disgusting. I’d worked means I keep vomiting and although I never let the flat
all my life but in a space of a can’t eat properly. get untidy. Best of all is being
week, after my marriage able to have my son here -
broke down, I lost everything. Now I have my own flat I’m I’m only a five-minute walk
grateful for small things, like away. Having my wee boy
When I was homeless, I felt being able to make myself a here on his eighth birthday,
hopeless and worthless. cup of tea in peace. And for just playing games with him,
Now my self-esteem and the much bigger things, like was one of the proudest
confidence have built back up. having my son to visit. moments of my life.”
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523230 31
A Home to Live In:
Social Bite Village
FIGURE 6: VILLAGE MODEL
At the end of 2018, there were 18 Community In addition, there is an active weekly
Members at the Social Bite Village. There are timetable including opportunities ranging
14 males and 4 females, with the average from yoga, ‘daily mile’, and bike rides, to a
age of a Community Member being 40. cooking club and DJ sessions. We anticipate
Community members will live at the Village
The 18 existing Community Members were for approximately 12-18 months. Over this
referred through various channels: time, people will contribute to the life of the
community, learn a range of new skills and
* 6 self-referrals engage in work and voluntary placements.
* 3 Social Bite referrals
* 9 Agency referrals (3 x Crisis, 3 x Your After 12-18 months, we will support residents
The Social Bite Village is an innovative, highly supported community for Home, 1 x Link-up, 1 x City of Edinburgh into permanent accommodation and support
up to 20 people affected by homelessness. The purpose of the Village Council, North West, 1 x NHS) them to make this transition ‘stick’. As each
person moves on, a new Community Member
is to offer the right support, living environment and opportunities for
Five Community Members have already will join to be supported and mentored by
someone from a situation of homelessness to build an independent life. secured paid employment, while a further their fellow community members. Community
five have enrolled on courses at nearby Members are people who were currently living
The idea for Social Bite Village came out of conversations Social Bite had
Edinburgh College or the Open University. in temporary/emergency accommodation
with people supported by and employed in our social enterprises, who including homeless hostels and B&Bs.
had experience of living in temporary accommodation. They told us that
B&B accommodation does not provide a suitable platform for people to
escape from homelessness so we took action.
The Village is made up of 10 ‘NestHouses’ – each shared by two residents
plus an additional unit for staff. There is also a large, central Community
Hub, which is the focus of community life – where residents can cook, eat
and socialise together. The Hub is also the base for much of our training
and support activities.
Social Bite Village: Community Hub, Gardens & Nesthouse kitchen
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523232 A Home to Live In: The Social Bite Village 33
The Village is designed to be an active and
highly supportive community. We have
Social Bite Village – Alistair’s Story
Alistair moved into the Village after losing his
Social Bite Village: Logic Model
engaged partners, Cyrenians, to provide job and experiencing a family breakdown
a highly skilled and experienced staff and meaning he could no longer stay there. Situation
volunteer team at the Village. Staff and Homeless people are housed in emergency/ temporary accommodation with limited opportunity
volunteers are crucial in providing positive He had no social circle or close friendships to establish healthy routines or to work towards or sustain happy, active independent lives.
role models to residents, running a health when he moved into the Village. However,
and wellbeing programme as well as being a he had already started volunteering with
consistent and supportive presence on site. Social Bite. Alistair has quickly adapted to
Inputs Outputs
living in this community environment. Activities Participants
Highly skilled Support Staff
What we do Who we reach
He is learning new life skills and attends a Diverse and skilled Volunteers
Intensive one-to-one work
In addition, Hillcrest Housing Association is a weekly cooking club within the village. Alistair Quality living environment (Nesthouse) People housed in emergency/
Role modelling of healthy behaviours and routines temporary accommodation
partner in the project and provides a Housing is now starting to volunteer with Cyrenians Community Hub and grounds by staff and volunteers
Officer who manages each resident’s occupancy. cooking classes at their depot. He enjoys Connections, opportunities and resources
People interested in living in and
Co-creation of community and peer support contributing to a community
Hillcrest also provide facilities management walking and taking part in the ‘daily mile’ on the in wider community/from partners
Community wellbeing activities
for the Village ensuring the buildings and site Health and Wellbeing programme. He goes for
Community meals
are maintained to the highest standard. walks with the Village dogs when available.
Community chores/rota
Support into employment, external volunteering
Alistair has also been successful in
and education/training
securing a part time job and has been
Connect Community Members to wider communi-
enjoying his time there and is enjoying the ty and social networks
purpose and income this generates.
Social Bite believes for a community to be
truly transformational, it is fundamental that We are now planning on supporting Alistair
Community Members are involved in the shaping to learn how to ride a bike. Assumptions: All Community Members have assets (strengths) they can build on in order to establish happy and healthy lives;
and forming of it, at every stage. The Social Bite the best way to inspire change is long-term, holistic and person-centred support and to provide positive and diverse role
models that support the change process.
Village is an experimental project, built upon the Play Watch a video of Alistair’s story here
expertise and lived experience of those who have
created similar developments. The journey of the Outcomes for Community Members
community so far, has been largely positive, with
Short Term (1 mth) Medium Term (6 mths) Long Term (12 mths+)
many lives being transformed. However, as with
any environment that brings together people Understanding of Outcomes Star areas Gains in 8 Outcome Star areas: Sustained progress in medium term out-
and completion of action plan towards • Motivation and taking responsibility comes plus:
from different backgrounds, experiences, with personal goals • Self-care and living skills
Achievement and maintenance of inde-
varying preferences and habits; the community Set up on appropriate benefits
• Managing money and personal administration
pendent /move on housing out with the
• Social networks and relationships
has gone through a natural process of forming Raised awareness of healthy boundaries • Drug and alcohol misuse Village
and norming, with ebbs and flows of struggle and routines • Physical health
• Emotional and mental health
and celebration as people have adjusted to, Positive, new peer relationships/social • Meaningful use of time
networks
and at times struggled with, community life. • Managing tenancy and accommodation
• Offending
Confidence and self-esteem gained from
contributing to running of Community
The Social Bite Village was built thanks to Confidence gained from peer leadership
a massive collective effort from a range of Completion of meaningful of activity – employment,
companies and individuals, supplying everything volunteering, education and achievement of accred-
ited training/qualifications
from windows to project management
expertise. The project spurred the public’s
imagination and stands as a tangible symbol
for hope and doing things differently.
External factors: Impact of HRSAG recommendations/Scottish Gov’s policies/Interaction with Housing First Programme
FIGURE 7: VILLAGE LOGIC MODEL
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523234 35
Opportunity: Social Bite Academy follows a ‘Place and Train’
model - providing real jobs to people with
Five Star Employees
The following chart illustrates progress made
Social Bite Academy extensive support alongside this to help people
address barriers or issues in their wider lives.
by *Jack who has sustained employment with
Social Bite for 5 months to date. The chart helps
to demonstrate how consistent and reliable
We believe giving people a job and working he has been as an employee in the time he
to make it ‘stick’ is the most effective way has been with us to date. The Feedback Loop is
of helping people with complex needs carried out with the supported employee, the
access and maintain employment. Unit Manager and Training and Support Worker.
Colin, Team member
When things don’t work according to
plan we don’t turn people away. Making
mistakes is natural and being supported
through them is part of the process
which leads to trust and resilience.
Mimi, Manager at
Rose Street cafe
FIGURE 8: FEEDBACK LOOP
Social Bite Academy is an initiative run by Social Bite aimed at supporting
people affected by homelessness into employment, providing a The below picture shows the ‘ideal’ pipe
purposeful platform for individuals transform their own life. line of engagement, however people join
us at various stages of the journey.
The people we support would normally face insurmountable barriers to
work. We provide a highly supportive and real, commercial environment
where people can re-engage with work or, in many cases, start working
for the first time. Work placements are offered for up to 21 months with a
view to supporting people to move on to further employment or indeed to
remain at Social Bite in a permanent role, dependent upon their interests,
hopes and career plans.
FIGURE 9: SOCIAL BITE ACADEMY PIPELINE
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523236 Opportunity: Social Bite Academy 37
Social Bite Academy – *Maggie’s Story
“During my time working with Social Bite I
My manager knew my worries about going
straight back into working with the public so Purpose & Opportunity:
Volunteering Programme
was made homeless. Within 24 hours my instead I was put on a placement to work
manager at the time, Barbara Haig, was with alongside The Edinburgh Remakery. During
me supporting and guiding me. Barbara took the next few weeks not only was I back
me to the council and answered questions I working but it helped me so much more than
didn’t know how to answer. Once settled into a the obvious, it helped me get back into a
women’s hostel my mental health deteriorated, routine, it helped me overcome the anxieties
I felt at that moment in time at my lowest. of leaving the house, to eat meals again.
I finally got the keys to my own place last May Fast forward a few months and I am still in
and felt like I was being dealt some good luck therapy and working on me. Looking back to see
(and boy did I need it!). Once I started to settle how far I had came and it was all thanks to the
into my new forever home it all hit me at full support from social bite and the academy. They
speed the last year of hell that I had gone didn’t judge me, or make me feel uncomfortable,
through. My mental health took a bad turn which they hired me and took a risk. I am hoping they
resulted in me attempting to take my own life. I will say it paid off as now I have got my own
was given time off work to ensure I get better. place, a little kitten Rainbow and I am now a
support worker helping others achieve the best
During this time my manager met with me possible life. I am in the process of looking into
and family members and my mental health setting up my own social enterprise called
team to put a plan in place for my recovery. ReadySteadyBreathe to help others with
mental health.”
The below Outcomes Star, is part of a family of evidence-based tools for supporting
and measuring change when working with people. It is underpinned by three
values – empowerment, collaboration and integration. This Outcome Star clearly
tracks the significant growth Maggie made as part of the Social Bite Academy.
Volunteers at Sleep in the Park 2018
We believe volunteering plays a significant role in changing perceptions
and the shifting narrative around homelessness.
People are people despite whatever issues they might be facing and
when they work alongside each other this can make a massive difference
in reducing stigma and promoting understanding.
FIGURE 10: OUTCOME STAR
**BLUE LINE IDENTIFYING FIRST OUTCOME STAR AND GREEN LINE IDENTIFYING FINAL OUTCOME STAR OF
MAGGIE’S SOCIAL BITE ACADEMY JOURNEY. (1 BEING THE LOWEST AND 10 BEING THE HIGHEST).
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523238 Purpose & Opportunity: Volunteering Programme 39
“
During 2018, Social Bite worked with over 350 I help serve out food and hot drinks and Supported Volunteering
volunteers who gave over 15200 hours; this chat to people at the Social Scran sessions People affected by homelessness are given a
ranged from leadership and industry expertise in the Rose Street Cafe. There are several chance to volunteer at our Social Suppers events.
as a member of one of our three boards, to reasons I wanted to get involved - I am
gardening at the Social Bite Village and weekly concerned about the numbers of people We believe that volunteering is a great
volunteering at our Social Supper events. who are homeless. I have previously opportunity to gain new skills and experience,
volunteered as a cook in a hostel in another as well as offering an outlet to give something
Each week across Aberdeen, Edinburgh, city and that experience was enjoyable back to others. We are committed to supporting
and Glasgow we have over 35 volunteers and interesting; my work contract ended people and helping them develop their skills.
working alongside our Training and Support recently so I want to use this time for We also strive to promote individuals’ strengths,
Workers to deliver the Social Supper events; something positive and not just on job providing an encouraging environment to try
these would not be possible without the hunting; I love Edinburgh and want it to new things. In 2018, there were 28 supported
dedicated commitment of these volunteers. be the best city it can for everyone. I’m volunteers engaged with Social Bite across
learning, meeting people and have Aberdeen, Edinburgh, and Glasgow.
Sleep in the Park’s 2018 team comprised a sense of purpose.”
of over 200 volunteers who generously
supported the event by handing out Sian, regular volunteer
bivvy bags, providing hot drinks, giving with Social Bite
directions, and answering questions. Meet George, one of our Supported Volunteers:
Volunteers not only provide invaluable support 4. Tea or coffee? 8. Best moment of volunteering
across all areas of Social Bite, we also believe I drink both. I’ve got to be in with Social Bite?
volunteering is an essential opportunity and the mood for a cup of tea. I think it would have to be
platform to engage the general public and shift being part of the team helping
perceptions around the issue of homelessness. 5. When did you start at Sleep in the Park 2018 in
volunteering? Edinburgh. I got to meet loads
I can remember the exact date, of new people and felt part
it was 8th August 2015 (one of of something pretty special.
our longest serving volunteers)
9. Best thing about Social
6. Why did you want to Suppers?
volunteer with Social Bite? It’s cool, everyone gets on
Well I used to be homeless well (well most of the time!).
myself, in a couple of People leave their troubles
different hostels. Once I got at the door, it feels like a safe
somewhere to live, I wanted place for people to be honest
to do something with my and be themselves. I feel
1. Cats or dogs? days so went to the volunteer like I am doing something
I’ve had both…not centre, they told me about that makes a difference.
sure I can choose Social Bite. First, I came for
food, then asked to volunteer. 10. Sum up Social Suppers in
2. Sweet or savoury? three words…
Oh…it has to be sweet! 7. What do you most enjoy It’s absolutely brilliant!
about your role?
3. Favourite film? Everything, but especially
I have two…has to be Snow (enjoy it) when you get to
Dogs and Fast & Furious have good banter with the
Social Scran volunteers CMS volunteers & Academy team member
gardening at Social Bite Village (well, all of them!) people who come in.
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC04523240 41
Building a Movement Sleep in the Park In a post-event survey, we asked participants of
Sleep in the Park 2018 “What, if anything, did the
to End Homelessness
In December 2017, 8,000 people joined the world’s
largest sleep out in Princes St Gardens to call event make you think about homelessness?”,
for an end to homelessness in Scotland. The this question was met with a resounding
campaign caused a sea change in the fight belief that change is possible, a shift in
against homelessness and funded a raft of understanding and strong voice of solidarity:
major projects, including: the commissioning of
“
3 major academic studies to give a road map Humbling experience. Especially hearing
to end homelessness in Scotland, expanding stories from previously homeless people.
the capacity of the Edinburgh Winter Night Hadn’t considered what they did to stay
Shelter, the creation of Housing First Scotland, occupied during day. Was aware of others
and the opening of the Social Bite Village. indifference to them and this was confirmed
by their stories. It could be fixed if society
Building on 2017’s momentum, Sleep in was less selfish and made a collaborative
the Park 2018 was the largest ever event effort to resolve and stop stigmatising
of its type. Saturday 8th December saw people who are homeless. Change is
10,000 people join together to petition for possible.” Sleep in the Park 2018 participant
an end to homelessness, for good.
“
The public perception of homeless people
We hosted four events, one in each major is that it is due to their life choices, however,
Scottish city. Each featured a busker set this event highlighted that this just is not
from superstar local and national acts, a the case. People deserve and need better
bedtime story from an iconic local figure and, support from the government and local
importantly, the voices of people who have services. Homelessness can be avoided
experienced homelessness and housing given the correct support.”
insecurity. The crowds who joined for the Sleep in the Park 2018 participant
night also included over 400 people who
are currently experiencing homelessness. We believe change is possible and is in fact
inevitable. Building a collaborative movement
Sleep in the Park 2018 raised funds for Social that invites and encourages every sector,
Bite’s programmes in 2019, particularly Housing industry, and individual to do what they can,
First, and made sure the political spotlight with what they have, to see homelessness
remains fixed on the issue of homelessness ended in Scotland. It is human nature to
Crowd at Sleep in the Park Edinburgh
in Scotland. feel helpless and overwhelmed by issues in
society. Sleep in The Park offered a unique
Sleep in the Park is not an exercise in pretending opportunity for people to join a mass movement
to be homeless. An event like this can never to raise funds, raise their voices, and raise
Jobs and sandwiches alone can’t end homelessness. We must change recreate the true experience of homelessness, homelessness further up the political agenda.
the whole ‘homelessness system’ if we are to end homelessness. it undoubtedly can generate awareness and
empathy and keeps the spotlight firmly on a This year in Edinburgh, Glasgow, Aberdeen and
Social Bite has recognised that collaboration is the only way situation which we believe should not exist in Dundee 10,000 people joined the movement;
homelessness in Scotland can be ended. We aspire to work alongside this country. with many more sponsoring, donating and
providing encouragement; collectively raising
the country’s most committed leaders and organisations to change the
£3.65m. The impact of mass engagement
system. As Malala Yousafzai told us: “Change is possible. All it requires is events such as Sleep in the Park is difficult
dedication and patience and hope.” to quantify. It can be estimated that the
campaign made an impression on over
10 million people, which includes both on
and offline mass media campaigns.
SOCIAL BITE IMPACT REPORT 2018-19 REGISTERED CHARITY IN SCOTLAND. SC045232You can also read
