DIALOG - Conference in Bucharest 18 21.09.2018 - Tuesday, 18.09.2018 After arriving at the Hotel Ibis Gara de Nord, we met at the lobby from ...
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DIALOG - Conference in Bucharest 18. - 21.09.2018 Tuesday, 18.09.2018 After arriving at the Hotel Ibis Gara de Nord, we met at the lobby from where we headed for the AIDRom Centre, where the conference took place. 1
And …..at the AIDRom-Gate. Elena Timofticiuc gave us a warm welcome and explained the location which has three building complexes: a housing area for migrants, an office for AIDRom and a conference area, which would be our base for the next days. Sangeeta/Mr. Hannemann welcomed once more all the partners and presented the topics of the conference ‘poverty and migration’ and a fundraising session with Tom Neukirchen. Introduction of the participants: Diakonisches Werk Schleswig-Holstein Kanalufer 48, 24768 Rendsburg, Germany Bernd Hannemann (hannemann@diakonie-sh.de) Ann-Christin Hasselmann (hasselmann@diakonie-sh.de) Sabine Thommessen (s.thommessen@diakonie-sh.de) Diakonisches Werk Hamburg Königsstraße 54, 22767 Hamburg, Germany Sangeeta Fager (fager@diakonie-sh.de) Diakonisches Werk Mecklenburg-Vorpommern Körnerstraße 7, 19055 Schwerin, Germany Tatjana Stein (stein@diakonie-mv.de) 2
Julia Reichart (reichart@diakonie-mv.de) Diakonia Kosciola Ewangelicko-Augsburskiego w RP Ul. Miodowa 21, 000-246 Warszawa, Poland Wanda Falk (diakonia-kosciola@diakonia.org.pl AIDRom Gheorghe Sincai Street, No. 9, Timisoara, Romania Elena Timofticiuc (et@aidrom.ro) Silvia Diaconu (silviad1965@hotmail.com) LAMPAS Foundation, Romania Ileana Puscas (office.lampas@gmail.com) CARUSEL 45 Zambilelor Street, Sector 2, 023782 Bucharest, Romania Marian Ursan (marian.ursan@carules.org) VSI Liuteronu Diakonija Lithuania Vokieciu g. 20, LT 01130 Vilnius, Lithuania Mindaugas Kairys (lelbdiakonija@gmail.com) Moritz Keppel, ZMÖ, (moritz.keppel@t-online.de) EEL Konsistoorium Kirku plats 3, 10130 Tallin, Estonia Avo Uprus (avoprus588@gmail.com) Kadri Keskula ( kadri.keskula@eelk.ee) Nochlezkha St. Petersburg 112 b Borovaya Street, 192007 St. Petersburg, Russia Alexandra Popova (popova@homeless.ru) Grigory Sverdlin (gsverdlin@homeless.ru) Diaconal Centre Liepaja Frica Brivzemnieka iela 54, 3401 Liepaja, Latvia Karina Krievina (sklase@inbox.lv) Felikss Kovalisins (feliksskovalisins@inbox.lv) 3
ELCL Diakonical Centre Latvia Daugavgrivas iela 1, 1007 Riga, Latvia Sigita Dislere (sigita.dislere@diakonija.lv) Inita Harthane Eidermedia Wolfgang Henze (w.henze@eidermedia.de) Fundgiver Social Marketing GmbH Tom Neukirchen (t.neukirchen@fundgiver.de) The participants gave a short introduction of their organisation and in what field they are working: DW Hamburg: • Youth and social work for young people • Support for addicted people • Hospiz • Hospitals • Kindergarden • Counselling migrants and refugees DW Mecklenburg-Vorpommern: • Support, assistance and counselling of migrants and refugees Nochlezkha, St. Petersburg: • Shelter, help for homeless people • Distribution of food • Heated tents (Oct.-March) for people in need to stay overnight • Provision of showers in St. Petersburg • Shelter for men and women • Shelter for people with addiction • Consultation in St. Petersburg and Moscow Diakonia-Kosciola Poland: • Main field: People with disabilities and senior people • DAR – Juniors give to the seniors EELC Estonia: • Own organisation • People with special needs • Prisoners – Social rehabilitation, resettlement • Counselling for people • Migration and poverty in Estonia; focus on their own people Diaconal Center Liepaja: 4
• Handicapped people VSI Liuteronu Diakonija, Lithuania • Opening of a new diaconical center – addiction • Counselling center • Rehabilitation center – Gabrielius • Resocialisation center – reintegration into society • Funding by Aktion Mensch has passed → Start a big variety in the field of work • SEMPRE: Microproject for single parents • Opening of an orphan home • Opening of a center for families • Day center for seniors (in planning) AIDRom: • Language courses • Activities for integration in Romania • Prevention • Counselling and supporting people from abroad. CARUSEL: • HIV infected people • Addicted people • Provision of social services • Children • Psychological counselling • HIV-infected people in hospitals • Drug user • New center: Medical Service Social service Showers • Mobile unit: once per week, during wintertime every day DW Schleswig-Holstein: • Roof organisation • 2005 started in the field of projects with AKTION MENSCH • Running projects, the idea to connect all the activities in the Baltic countries and support the exchange – last year in the field of addiction. • Mr. Henze is visiting all the different projects • Social service of the Protestant Church • Lived charity focused on Children Young people and families People in need People with disabilities Elder people Migrants and refugees Website: Mr. Henze presents the latest developments on the website: gemeinsam-fuer-menschen.net. It started 4 years ago as a blog-type homepage and changed to a magazine-type page. The page can be translated with one click into every language of the partnership-partners. 5
Mr. Henze asked the partners to check the language comments and translations whether that make sense. To get to the part ‘only for project partners’ you may register. Mr. Henze would like to visit more projects and spend more time with the people for building trust and confidence. To keep the website alive and up-dated every partner is encouraged to send informations, pictures and stories on the projects and events to Mr. Henze. After that session we proceeded to the Restaurant ‘CASA JIENILOR’ where we had a nice dinner and many interesting talks with all the partners. Wednesday, 20.09.2018 The next morning we had a project visit at ADPARE at their centre. ADPARE is an independent NGO in Romania working in the field of human trafficking at the level of prevention and protection of trafficked individuals. Hereafter is an interview (see link below) with Gina Stoian who presented the organisation to us with all the important informations. She complained a bit that the government provides money for printing advertising material like posters and brochures to inform and elucidate the public, but the money is more needed at the grass roots to help and support the people affected. ADPARE -Bucharest- Contact Person: Gina Stoian Contact Information: 021-253-2904, adpare@adpare.eu Interview by: Joseph Martin and Gratiela Anghelus Victim referrals- Victims are referred to ADPARE by the ANITP. Ms. Stoian stated the importance of their cooperation with the ANITP. She told us the ANITP has standards that must be met to obtain accreditation. Services- ADPARE operates on the principle of empowering victims to become independent. Ms. Stoian stated that ADPARE provides services to victims indifferent to what type of exploitation they have suffered, though she stated that most of their beneficiaries have been trafficked for sexual exploitation. ADPARE’s services are also available to victims with disabilities and those exploited for forced begging. The average age of beneficiary is 19-20 years old. ADPARE believes that services should be offered separately for minors, and does not cover this demographic. She acknowledged that services for minors also requires separate accreditation. Services offered by ADPARE include: -Crisis intervention -Psychological counselling (typically 1 time per week, but this is flexible based on individual need). -Group therapy/support groups 1time per week. -Art Therapy -Occupational Therapy -HIV testing and education -Medical assistance, including: Post-Traumatic stress evaluation/ treatment, sexually Transmitted Infection tests, gynaecological exam, and dental. Medical services are based on 6
personal relationships or contracts with individual clinics. -Social Assistance including: remaking identity documents and family counselling. -Legal assistance (paid by cabinet law): assists both staff and victims of trafficking in preparation for court and representation of victims in criminal cases. -Educational assistance: assisting victims who wish to enrol in school. Ms. Stoian stated that the average education level among their beneficiaries is quite high. Only 3% of their beneficiaries are illiterate. The rest of the beneficiaries fall somewhere at a post-high school level. -Professional training: examples of training received by beneficiaries include that in the field of hairdressers, manicurists and cosmeticians. - Victims receive 100 Ron per week to learn to manage money. -Program volunteers also provide opportunities to beneficiaries for computer training and learning foreign languages. Length of Stay- Victims remain in the program until the beneficiary is independent enough to provide for themselves as determined by a case manager and the beneficiary herself. This spans from 6 months to 3 years, with an average time of 1 year. After Care- Beneficiaries are monitored after leaving the program for 1 year. Personnel- ADPARE offers services to victims through contracts with a confidentiality clause stating that institutions and professionals involved maintain confidentiality and do not discriminate. Personnel include: 2 case managers, 2 psychologists, 3 social workers. Outside specialists include: 1 attorney, 1 psychiatrist, 2 doctors within the same medical office. ADPARE also utilizes volunteers for various services such as technical and language training. Shelter Facilities- ADPARE’s beneficiaries receive assistance 5 or 6 at a time. 5 women stay in the shelter, which is a 3-room apartment. 1 person may stay in transit housing. Transit housing is a room within the ADPARE offices where victims are sheltered during provision of medical and legal assistance and while a support plan is created. The ADPARE office is located in an apartment in a bloc in Bucharest. We were not able to visit the shelter apartment, as its location is confidential. Security- To provide structure and security, the following internal rules are in place: 1. Beneficiaries are not permitted to leave the house after 10 PM. 2. Family visits take place only at the office 3. No landline can exist at the shelter. Mobile phones are for emergencies only. 4. Listening to “Manele” is not allowed. 5. No internet access is available at the shelter. Knowledge of apartment locations is restricted. Funding- Funding this year was received from the ANITP. External funding supplements wages and victim support. 7
Costs- Operating budget is estimated at 50,000 RON or about 25,000 Euro per year, not including staff salaries. Reference: https://antitraffickservicesro.weebly.com/adpare-report.html Thereafter we headed back to the AIDROM Centre and started the first Fundraising Session with Tom Neukirchen and Bernd Hannemann. Fundraising and development of a title First, we tried to find a new slogan that will replace “Together for People”. Tom Neukirchen had a great suggestion: YES, WE CARE. All the participants were thrilled and agreed on that but we need a second line to explain the slogan in short and ‘understandable-for-all’ words. 8
T.N. entrusted the Romanian partners (Marian, Silvia, Amir, Elena and Ileana) with the task to finish the job within 10 days. PPT Fundraising WS, TN (see attachment) PPT Fundraising Nochlezhka (see attachment) Alexandra Popova from Nochlezhka has presented her fundraising work in Russia. Nochlezhka. Fundraising. “Houses of homeless” 1. Nochlezhka 9
Nochlezhka is one of the oldest charity organizations in Russia, and the only one which renders complex assistance to the homeless. It means that our projects are aimed not solely at providing social, humanitarian or even legal assistance, but at protection and representation of interests of the homeless people on legislative level, as well as changing the attitude of the society towards homeless. Nochlezhka is a charity which has been helping homeless people in St. Petersburg to return to stable lives since 1990. We are a non-governmental organization, so we raise our funds ourselves: we collect donations, look for sponsors, grants and subsidies. Basic Nochlezhka values which are important for reputation and fundraising: - Transparency and openness - Professional skills - Partnership relations with donors, journalists and clients ( don’t beg for sympathy, don’t demonstrate a victim position, don’t cry hysterically for help) 2. Budget in 2017 Nochlezhka budget in 2017 - 45,46 mln rubles (688 800 euros) Private donations - 18,32 mln rubles. (40%) (277 600 euros) Foreign foundations - 11,95 mln rubles. (26%) (181 000 euros) Russian businesses - 7,56 mln rubles (16%) (114 500 euros) Private donations comprised 40% of the budget but in 2010 they made only 8%. We were constantly and persistently working on the increase of private donations. 3. Private donations in Russia is financial stability because if a big donor quits it can strongly destabilize financial situation of the organization and if several private donor quit the organization can still survive - Funds can be spend on the needs that are poorly donated - It should be easy to donate (all possible payment systems via payment kiosks, all types of bank cards are accepted and sms payment is possible) - To involve citizens (social advertisement, promotion events during city fests, gathering water and mobile phones and doors open day) PR and fundraising are at one in attracting private donations: - Money-boxes ( in different locations – different audience, shape and outlook of money-box, information leaflets) At present we have 157 money boxes in the city. Last year they gathered 3% of the budget. People donated 1 167 035 rubles (17 700 euros). This amount of money can cover expenses of 2 months’ work of refuge for homeless where 52 people currently live and rehabilitated. - Entertainment events (different audience – classic music concert in the museum or on the roof, rock performance) 8 concerts of classic music = 412 710 rub (6 200 euros) NochlezhkaFest in 2016 = 720 584 rub (11 000 euros) - Social advertisement campaign Since 2011 Nochlezhka conducts several social advertisement campaigns every year (Homeless person day, Check the eyesight, Weakness index, Marble people vs. stone hearts and etc.) - Web site is very important for the reputation of the organization and attracting donations. It is easily navigated, information is provided in a simple manner, anyone can find our reports and audits, donation can be made via web-site 110 000 people have visited our web-site in 2017 and it was loaded 157 000 times. 4 754 people donated 8 725 463 rubles (132 200 euros), conversion is 10
4, 3%. - Via our own web-site (not via agents) - Social networks (Facebook, Instagram, YouTube) Donations in March – August 2018: Facebook – 243 449 rubles (3 700 euros) Instagram – 16 800 rubles. (255 euros) Followers as of the end of August 2018: Facebook – 5457 people Instagram – 2010 people Youtube – 159 (10 876 displays) Regular private donations are very important, because they provide financial stability and make it possible to plan the budget. Small donations together comprise major part of the budget. Last year 1311 people who are subscribed for monthly donations provided Nochlezhka 7 761 386 rubles (117 600 euros). Average donation last year was 744 rubles (~ 11 euro). This year we have 1514 subscribers. We regularly analyze statistics of visits of our web site, groups in social networks, other recourses that provide donations. We piece out a portrait of our donor to understand who our main supporters are. 4. “Houses for homeless” It is one of the most successful campaigns which attracted both attention of citizens to the problem of homelessness and increases private donations. Video Houses of homeless from our YouTube channel (Notes from Alexandra Popova). Sum up: • Charity is all about trust; if you loose trust, you are out of business • Ask your donor for a second donation – keep in contact (maintenance) • Change into s.th. positive, i.e. administration cost – administration achievement Vision and mission statement Every participant had the task to create a vision and mission statement of his organisation. Tom asked Alexandra and Grigory, who both work for Nochlezka, to form the statement separately. Alexandra: V: Nobody should live on the street. M: Help homeless people to return to stable life. Grigory: V: Nobody should be left with homelessness one on one. M: Help to the homeless and prevention of the homelessness. Support of creation in Russia effective system of help to the homeless. Estland: V: Marginalization free society for handicapped people. M: We are supporting and encouraging, empowering people with disabilities. V: We are recognized partner for public sector providing welfare and rehabilitation services. M: We notice and help because every human being is valuable. Diakonie MV: V: We believe in a just god-created world, in which we all have equal rights and chances in present and in future. M: We enstrenghten this by building structure for education, council and assistance. Diakonie SH: V: Social equity and grace of charity. 11
M: As a Christian organisation, we create solutions for a better life for people in need. Poland: V: Poland without social exclusion. M: The mission of Diakonia Polska is to provide support and assistance to people in difficult situations. A vision is a desired end-state, UTOPIA, your organisation is no longer needed, and everything is done. A one-sentence statement describing the clear and inspirational long-term desired change resulting from an organisation or programme’s work. The best visions are inspirational, clear, memorable, and concise. (Not more than 20 words) A mission is a one-sentence statement describing the reason your organisation exists. Every colleague should know it and actively use it. Should be as short as possible, max. 25 words: clear, concise, useful, and inspiring. Keep it short and simple: KISS After the fundraising workshop, we had the chance to meet refugees and asylum seekers accommodated in AIDRom. We also had the chance to have a look into their accomodations. They told us about their experiences, why they had to leave their home country, about their problems and difficulties during the trip, how they got to Romania and what they have experienced. They all would like to work and earn their own money, so that they can maintain their own life and keep a family. In the evening, we went to visit the CARUSEL organisation. They prepared a nice barbecue that we really have enjoyed. Wednesday, 19.09.2018 Public hearing “Challenging Poverty-Making Migration Safe” Maximilian Nicolae, Director of ANTIP (National Agency against Trafficking in Person) welcomed us in the conference hall as well as Elena Timofticiuc. Sangeeta Fager gave a presentation about Partners in Dialog, Together for People. The main questions were: o How Poverty links with exploitation (labour exploitation, sexual expoloitation? o What is the impact of Powerty on migration? 12
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The focus is on trafficking with migrants. Due to root poverty and a poor economic situation, the affected persons are seeking for a better life. It is all about demand and offer. We need to develop a better partnership and cooperation with the destination country. Human trafficking is a big part. o “Know your rights; respect your duties”. o Sexual exploitation o Begging o Labour exploitation, lots of money goes to the employer. Mr. Marius Burcea presented the prevention campaign against trafficking in persons for labour exploitation purposes. Project: Reducing the dimension of trafficking in persons by effective public information. PPT Prezentare Campanie-National Agency (see Attachment) UNHCR: the UN refugee agency We work to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home. Since 1950, we have faced multiple crises on multiple continents, and provided vital assistance to refugees, asylum-seekers, internally displaced and stateless people, many of whom have nobody left to turn to. We help to save lives and build better futures for millions forced from home. http://www.unhcr.org/asylum-and-migration.html What they do: Protection of the Refugees Prosecution – to identify victims of the human trafficking Prevention Many refugees are using Romania as a transit country. They leave their home country for family reasons or the poor economic situation. They are looking on the intention for refugees to stay in Romania, increasing engagement for refugees and provide more flexible programs and services. Trade unions-Cartel Alfa The National Trade Union Confederation – trade unions work together. Information about the working conditions for people who wants to go abroad. The communication is very important. Main focus: Better conditions Support of the employed people in Germany. 14
The people who are coming back may enrol in an integration programme. Trade-unions are very important. Most of the young people see no need in having a trade-union. They contact right away a legal counsellor. In Panel III we shared experiences from the participating countries: Romania, Estonia, Latvia, Germany, Lithuania, Poland and Russia. Migration and Poverty: After enjoying a nice lunch we took the Metro back to the AIDRom Centre and started the afternoon with an exchange and discussion about Poverty. We teamed up into two groups and talked about poverty, age connection with poverty, gender and the reason. The collected data and figures were shown on the flipchart-pictures hereafter. 15
Team 1 16
Team 1 17
Team 2 Poverty: Condition where people's basic needs for food, clothing, and shelter are not being met. Poverty is generally of two types: (1) Absolute poverty is synonymous with destitution and occurs when people cannot obtain adequate resources (measured in terms of calories or nutrition) to support a minimum level of physical health. Absolute poverty means about the same everywhere, and can be eradicated 18
as demonstrated by some countries. (2) Relative poverty occurs when people do not enjoy a certain minimum level of living standards as determined by a government (and enjoyed by the bulk of the population) that vary from country to country, sometimes within the same country. In Russia i.e. 14 % have less than 150 €/month, in Latvia the poverty line is below 330 €/month. In Estonia the minimum wage is below 360€ and 21% of the people have only 190 € for their living. Poland has a population of 38 mio people, 8 mio in poverty and 2,5 mio in extreme poverty that means they have only 135 €/month. Mostly affected are in Germany, migrants, refugees, single parents, unemployed people, in Latvia, Russia and Estonia homeless, elder and disabled people. People who live in poor rural areas, and who have a poor education and have inherited this situation/stigma. Women are more affected because they have 23% less income than men. In Latvia more men live in poverty than woman 43.7 to 36.3%. In Romania many young people live in poverty due to a lack of education. Is mobility/migration a solution for people? Yes, because there are better chances to find work in bigger cities and no, they people, if they move away, have no social connections and support. What approaches do we have? There are various proper measures like • “social advice and counselling”, • “empowerment” • higher taxes (everyone has to pay!) • more social expenditures • second chance • “don’t forget any young one” Networking and Sharing Getting people into the medical system – what works? Agency: Carusel Diaconie Poland DW S-H: Childcare to create opportunities to seek medical care. Voluntary Doctors, Medicin sans frontier Diaconie Latvia: ‘Health room’ Exchange/working together with neighbour countries: Diaconie Estonia: Euroorphans, To bring people back to the labour market. Rehabilitation (prisoners) AIDRom: Asylum Center Get an inspiration: what can I do in my country? and share the experiences. Organisational matters: Compiling all the results it showed that all the participants were very pleased about the hospitality in Bucharest. A big and warm THANK YOU to Elena, Silvia, and AIDRom. The participants highlighted the contacts with new partners, to become more familiar and get in close touch with each other and the love and joy the people give. The personal meeting with people from different countries and their projects, the networking and understanding of the diaconal structures. AIDRom was a good place to come together and it was very interesting to meet the refugees and see the specific way of helping in the AIDRom Centre. The ideas beyond realities in the countries were very inspiring and gave new energy to follow the way to be there for others. Particularly to mention the videos in the fundraising session. It was interesting to see the results of the ‘DIAlOG project’ as well as the gap between what people need (ADPARE) and what the government provides (see the presentation). It is very important to give information about the real needs to the government. Ideas: o An invitation for Silvia and Elena to Mecklenburg-Vorpommern, Germany to present their project. o For Poland: Start to work with homeless people after meeting with Alex and Gregory. To do’s: To fix a title and subtitle for the website. 19
Doodle poll to find a date for the next conference in 2019. Next conference will be in Wroclaw, Poland, Topic: Care in age 08. – 10.05.2019 or 15. – 17.05.2019. 20
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