D3.3 - D3.4 Map of Remanufacturing Processes Landscape
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A report by the partners of: D3.3 – D3.4 Map of Remanufacturing Processes Landscape For Horizon 2020, grant agreement No 645984, 2016
D3.3 – D3.4 Map of Remanufacturing Processes Landscape This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 645984 Written by: Steffen Butzer and Sebastian Schötz (Fraunhofer) Approved by: Steffen Butzer (Fraunhofer) Final check by: Katie Deegan (Oakdene Hollins) Date: June 2016 Contact: steffen.butzer@ipa.fraunhofer.de ii
Contents 1 Introduction ....................................................................................................................... 1 2 Objectives & Methodology ................................................................................................ 2 3 Remanufacturing Processes .............................................................................................. 3 4 Sector Specific Remanufacturing Processes ...................................................................... 5 5 Map of Remanufacturing Processes ................................................................................ 10 6 Remanufacturing Processes Case Studies ....................................................................... 20 7 Remanufacturing of New and Advanced Materials ......................................................... 32 8 Remanufacturing Networking Event and Processes Workshop ...................................... 34 8.1 Event and Workshop Impressions ........................................................................... 34 8.2 Workshop Results.................................................................................................... 35 9 Conclusions ...................................................................................................................... 38 10 References ....................................................................................................................... 39 i
Acknowledgements The partners would like to thank all those who took part in the survey, including participants from: Borg Automotive MBS Motoreninstandsetzung und Baumaschinenservice GmbH Bosch Service Lehner Continental AG Air France Industries KLM Engineering & Maintenance Liebherr-Ettlingen GmbH ax-lightness composites GmbH & Co.KG Knorr-Bremse Commercial Vehicle Systems Herrenknecht AG robotif GmbH MAN Truck & Bus Contents amendment record This report has been amended and issued as follows: Version Date Description Author Editor 1 24/05/16 Deliverable report: WP3 SB ii
1 Introduction Remanufacturing is an important component of a resource efficient manufacturing industry. By keeping components and their embodied material in use for longer, significant energy use and emissions to air and water can be avoided. In addition to environmental benefits, remanufacturing provides opportunities for the creation of highly skilled jobs and economic growth. According to Steinhilper (1999), remanufacturing is the industrial process to restore used products (cores) at the end of their life or use cycle, into products of the same or better quality as new products. In order to encourage greater remanufacturing activities, the European Commission has funded a project to form, coordinate and support a European Remanufacturing Network (ERN). This Horizon2020 project takes place over a period of two years, with the ambition to: • encourage new businesses to take up remanufacturing • help existing remanufacturers improve their operations • improve competitiveness of remanufacturers domestically and internationally • create greater awareness of remanufacturing to increase demand and address barriers. Work Package 3 (WP3) aims to map best practices and challenges with respect to business models for remanufacturing, design for remanufacturing and remanufacturing processes. This report focuses on the outputs of Work Package 3.3 (WP 3.3) including Task 3.3 and Task 3.4. The report summarises the current status of remanufacturing processes in different industries across Europe. 1
2 Objectives & Methodology The aim of WP 3.3 is to generate an overview of remanufacturing processes as they are carried out in different industries across Europe. This report will summarise the work done as following: 1. Description of remanufacturing processes 2. Survey of industry sector specific remanufacturing processes 3. Map of remanufacturing processes 4. Remanufacturing processes case studies 5. Remanufacturing of new and advanced materials 6. Remanufacturing networking event and processes workshop To gather the information in the first step, 105 companies were identified and their remanufacturing processes were analysed. The results of the analysis are the generic industry sector specific remanufacturing processes as well as typical products and sector specific features. In the second step, the remanufacturing processes of eight companies were analysed by visiting the companies’ facilities. The results of the analysis are the mapping of remanufacturing processes. In the next step, eleven companies were asked to provide information about their company, their remanufacturing operations, their processes and their business situation. The information collected are summarised as one pagers for remanufacturing processes. A special report on remanufacturing of new and advanced materials was created based on internet research. Lastly, a remanufacturing networking event, including a remanufacturing processes workshop, was hosted in Bayreuth (Germany) to discuss the information gathered and to discuss today’s and tomorrow’s perspectives and challenges in remanufacturing. The WP involved close collaboration with the industrial partners in order to: use their knowledge to unveil best practices among or known to them define challenges and opportunities close to the industrial praxis map remanufacturing processes in a way that is suitable for and usable by the industry. 2
3 Remanufacturing Processes The number and sequence of the remanufacturing steps depend on the type and functionality of the product. According to Steinhilper (1999), mechanical and electromechanical systems have to be separated from mechatronic systems. For mechanical products, five main steps have to be undertaken. According to Freiberger (2007), for mechatronic and electronical products it is useful to add a sixth step, which is the entrance diagnosis of the product. Thus, failures which are not based on mechanical wear can be identified and separated. Figure 1 gives an overview of the five respectively six steps of remanufacturing. Figure 1 The five respectively six steps of remanufacturing. 3
In the following the five steps for mechanical systems, according to Steinhilper (1999), are described in more detail. In the first step, the old products, called cores, are disassembled completely into their single parts. Parts which cannot be reused or remanufactured are sorted out. The disassembly is mainly done manually due to different contaminants and degrees of corrosion. The second step includes the cleaning, degreasing, deoiling and derusting of all parts as required due to the level and type of contaminants and corrosion. Different cleaning technologies and processes are deployed in sequence or in parallel. In the third step the parts are classified according to their ability to be remanufactured or reconditioned, respectively. The parts are classified as following: Reusable without reconditioning Reusable after reconditioning Not reusable / to be exchanged Unlike in the new production of parts and products, within remanufacturing, all parts are inspected to guarantee the required quality. Within the next step, worn out parts are reconditioned by using metal treatment processes such as drilling, milling, turning, grinding and honing. Parts which cannot be reconditioned will be exchanged with new spare parts. The fifth step is the reassembly of the parts into a product. The reassembly is done on assembly lines for small batches with the same tools and equipment as in the new production. After the reassembly a functional test is done of all parts to guarantee 100% quality. Remanufactured products have the same, or even better, quality than new products. To be able to ensure this, the same quality assurance and testing procedures as in the new production are used within remanufacturing operations. 4
4 Sector Specific Remanufacturing Processes To provide an overview of remanufacturing processes performed across Europe, 105 companies and their processes were identified and analysed. The results of the analysis are generic industry sector specific remanufacturing processes as well as typical products and sector specific features. The summarised results of the analysis can be seen below. Aerospace Generic Remanufacturing Process Incoming Re- Final Check + Disassembly Cleaning Inspection Reassembly Inspection conditioning Certifications Typical Products: Turbines Aircraft Seats Engines Propellers Sector specific features (regarding the Remanufacturing Processes): High quality standards must be met in order to achieve the necessary certifications Availability of spare parts can be problematic To avoid damage, the product as well as its single parts must be handled with great care Single parts can be made of advanced materials (e.g. PEEK, Carbon fibre) Figure 2 Aerospace sector specific remanufacturing process. 5
Automotive Generic Remanufacturing Process Initial Dis- Recon- Reassembly Sorting Cleaning Inspection Final Check Diagnosis assembly ditioning + Calibration Typical Products: Turbochargers Steering Systems Alternators Gearboxes Engines Sector specific features (regarding the Remanufacturing Processes): An initial diagnosis at the beginning helps to indentify failures of electronic parts Calibration of the product and/or subassemblies within the reassembly might be necessary Figure 3 Automotive sector specific remanufacturing process. Consumer goods and electronic products Generic Remanufacturing Process Replacement of Initial Erasing Data Disassembly Cleaning Inspection worn parts with Diagnosis new ones Software Consum- Reassembly Final Check Installation ables Refill Typical Products: Ink and Toner Cartridges Cell Phones White Goods Notebooks and Tablets Printers Sector specific features (regarding the Remanufacturing Processes): In order to achieve data safety, sensitive data must be completely erased from existing data storage devices After the reassembly, required software must be installed and consumables (e.g. ink) must be refilled (if necessary) Normally, worn parts are replaced with new ones instead of being reconditioned An initial diagnosis at the beginning helps to indentify failures of electronic parts Figure 4 Consumer goods and electronic products sector specific remanufacturing process. 6
Furniture/office furniture Generic Remanufacturing Process Refinishing Re- Com- Disassembly Laminating of Surfaces upholstery missioning Typical Products: Desks Tables Chairs Cupboards Sector specific features (regarding the Remanufacturing Processes): Normally, for large furniture the reassembly is done by the customer Broad range of materials (e.g. wood, metal, plastics) Often, in this sector, the process is also called “Refurbishing” Figure 5 Furniture / office furniture sector specific remanufacturing process. Heavy duty and off road equipment Generic Remanufacturing Process Pre- Dis- Recon- Reassembly Sorting Cleaning Inspection Final Check cleaning assembly ditioning +Calibration Typical Products: Gearboxes Brake Systems Hydraulic Systems Engines Sector specific features (regarding the Remanufacturing Processes): In many cases, precleaning of the cores is necessary due to the high contamination levels Calibration of the product and/or subassemblies within the reassembly might be necessary Figure 6 Heavy duty and off road equipment sector specific remanufacturing process. 7
Machinery Generic Remanufacturing Process Initial Recon- Disassembly Cleaning Inspection Reassembly Final Check Diagnosis ditioning Typical Products: Pumps Compressors Machine tools Robots Sector specific features (regarding the Remanufacturing Processes): Final check can be very comprehensive (checking function, geometry, performance) An initial diagnosis at the beginning helps to indentify failures of electronic parts Figure 7 Machinery sector specific remanufacturing process. Marine industry Generic Remanufacturing Process Recon- Reassembly Disassembly Cleaning Inspection Final Check ditioning + Calibration Typical Products: Engines Alternators Sea water pumps Gear boxes Sector specific features (regarding the Remanufacturing Processes): Cores can be highly corroded Single parts can be made of advanced materials (e.g Carbon fibre) Calibration of the product and/or subassemblies within the reassembly might be necessary Figure 8 Marine industry sector specific remanufacturing process. 8
Medical equipment Generic Remanufacturing Process Cleaning + Replacement Initial Re- Final check + Disassembly Dis- Inspection of worn parts Diagnosis assembly Certifications infectation with new ones Typical Products: Computed Tomography (CT) Systems Magnetic Resonance Imaging (MRI) Systems X-Ray Systems Sector specific features (regarding the Remanufacturing Processes): High quality standards must be met in order to achieve the necessary certifications Normally, worn parts are replaced with new ones instead of being reconditioned Within cleaning, the parts must be disinfected Often, in this sector, the process is also called “Refurbishing” Figure 9 Medical equipment sector specific remanufacturing process. Rail industry Generic Remanufacturing Process Re- Reassembly Disassembly Cleaning Inspection Final check conditioning + Calibration Typical Products: Engines Wagons Running Gears Sector specific features (regarding the Remanufacturing Processes): Final check can be very comprehensive due to test drives etc. Calibration of the product and/or subassemblies within the reassembly might be necessary Figure 10 Rail industry sector specific remanufacturing process. 9
5 Map of Remanufacturing Processes In the second step of the work package the processes of eight companies were analysed in more detail. The companies’ facilities were visited for one to two days. After visiting the remanufacturing operations, the information about the remanufacturing processes were gathered using a standardised questionnaire. Four of the participating companies are independent remanufacturers and the other four companies are Original Equipment Manufacturers or Suppliers. Enduring the remainder of the project, more companies will be visited and the updated results will be published in a scientific paper. The results of the analysis are a detailed map of remanufacturing processes. The summarised results of the survey can be seen below. Question 1: What criteria do you use for the sorting process? Core Classification, Quality Criteria „exploit“, „recycling“, „waste“ Comprehensive reporting catalogue Preselection at the service provider by part number level, selection at the facility by specification of technical nature (technical specification through development department) Mechanical information, thermal stress, visually and measured with technical equipment Question 2: What batch sizes do you typically use in (internal) production orders? 6 5 Number of mentions 4 3 2 1 0 1 5 17 70 Batch size Figure 11 Batch sizes in remanufacturing. 10
Question 3: What size do your customer orders on average have? 5 4 Number of mentions 3 2 1 0 1 17 individual Size of customer orders Figure 12 Customer order size in remanufacturing. Question 4: Which production concept is used? 7 6 5 Number of mentions 4 3 2 1 0 Make to Stock Assemble to Order Make to Order Other Figure 13 Production concepts in remanufacturing. 11
Question 5: What methods do you use to generate production orders? 6 5 Number of mentions 4 3 2 1 0 Replenishment Kanban Base Stock Steuerung Base Stock Other Production Figure 14 Methods to generate production orders in remanufacturing. Question 6: Which trigger do you use to release an order? 9 8 7 Number of mentions 6 5 4 3 2 1 0 Due date Congestion Control Work Load Control Other Figure 15 Trigger to release order in remanufacturing. 12
Question 7: How do you determine the order of production orders? 6 5 Number of mentions 4 3 2 1 0 FIFO Due Date First Shortest Job First Other Figure 16 Determinations of production orders in remanufacturing. Question 8: Which principle do you use to organise your production? 5 4 Number of mentions 3 2 1 0 Site Fabrication Job-Shop Product Group Manufacturing Flow Production Figure 17 Production organisation in remanufacturing. 13
Question 9: Which principle do you use to produce goods? 6 5 Number of mentions 4 3 2 1 0 Jobbing Production Single Production Series Production Mass Production Figure 18 Production principle in remanufacturing. Question 10: Which lot size concept do you use? 4 3 Number of mentions 2 1 0 Lot-by-Lot Transport One Piece Flow Overlapping Batch production Production Figure 19 Production lot size concept in remanufacturing. 14
Question 11: Do you know the bottleneck within your production? 5 4 Number of mentions 3 2 1 0 Cleaning / Blasting Painting Parts availability Repair Check as W.A. Checking Figure 20 Bottlenecks in remanufacturing. Question 12: Is there something special in your production scheduling that you would call characteristic for your company? Late diagnosis of components Long waiting times after diagnosis Separation of standard processes Consultation with customer No / N.a. 0 1 2 3 4 5 Number of mentions Figure 21 Specifics in production scheduling in remanufacturing. 15
Question 13: Based on what criteria (e.g. KPIs) do you assess the success of your production? 5 4 Number of mentions 3 2 1 0 Quality (complaint Revenue, Profit Productivity Delivery Time rate) performance Figure 22 Key Performance Indicators used in remanufacturing. Question 14: How do you rate the availability of spare parts and cores for your production? 7 6 Number of mentions 5 4 3 2 1 0 Good availability of Bad / Decreasing Good availability of Bad / Decreasing spare parts availability of spare cores availability of cores parts Figure 23 Availability of spare parts and cores in remanufacturing. 16
Question 15: Have you already conducted measures to increase resource efficiency? If so, please specify what you did. 5 4 Number of mentions 3 2 1 0 No increasing the Energy Energyefficiency effiiency KVP Workshops CIP Workshops Internal and regeneration rate external audits Figure 24 Measures for resource efficiency in remanufacturing. Question 16: Were those measures successful in increasing resource efficiency significantly in your company? 6 5 Number of mentions 4 3 2 1 0 No Yes Currently unknown Figure 25 Successfully implemented measures regarding resource efficiency in remanufacturing. 17
Question 17: How do you conduct quality control? 5 4 Number of mentions 3 2 1 0 Visual inspection by Manual measurement Technical, automated Other employees by employees measuring device Figure 26 Quality control in remanufacturing. Question 18: What trends do you see in the remanufacturing industry? Number of mentions 0 1 2 3 4 OEMs OEMsbecome becomemore moreactive (service active conntracts) (service contracts) growing market nobody wants a repair anymore design for reman more software problems standardisation of standardization of the theproducts products Figure 27 Trends in remanufacturing. 18
Question 19: Which of the following materials do you remanufacture? 5 4 Number of mentions 3 2 1 0 Aluminium Ceramics Polymers Other Figure 28 New and advanced materials recovered in remanufacturing. Question 20: In what area / concerning what questions in remanufacturing do you wish for more extensive research in academia? 3 Number of mentions 2 1 0 Cleaning Processing Application Coating Wear Analysis of Shelf life of Availability of material avoidance new third-party of technical products products parameters Figure 29 Research needs in remanufacturing. 19
6 Remanufacturing Processes Case Studies In this chapter the results of the remanufacturing processes analysis is shown. Eleven companies were asked to provide information about their company, their remanufacturing operations, their processes, their business situation, as well as their unique characteristics. The information collected are summarised as one pagers for remanufacturing processes which are also part of the remanufacturing processes toolkit which is available at the project homepage www.remanufacturing.eu. The aim of the remanufacturing processes one pagers is to provide accessible information to companies and interested people who are not active in remanufacturing yet as well as for remanufacturing companies and other stakeholders of the project to get an impression of remanufacturing companies and their remanufacturing processes in different industry sectors across Europe. During the remainder of the project more one pagers will be created and integrated into the remanufacturing processes toolkit. 20
Cas e S tudy : BORG Autom otiv e With more than 1,000 employees, BORG Automotive is one of the largest independent remanufacturing companies. Com pany and Bus ines s Unique Characteris tic Model The company has developed a As one of Denmark‘s largest produced-to-order concept automotive companies and one which is supported by the of the largest independent unique core division. This remanufacturing companies, ensures a high level of delivery BORG Automotive has more than with high quality and 40 years experience in outstanding finish of the remanufacturing. With a products. workforce of more than 1,000 Rem anufacturing Proces s employees, the company The remanufacturing process at continuously strives for BORG Automotive is subdivided excellence. In 2015, BORG into six process steps: Automotive was awarded as Disassembly, cleaning, inspection „Remanufacturer of the Year“. & sorting, reconditioning & BORG Automotive‘s three brands replacement, reassembly and (Elstock, DRI and Lucas) are final testing. Within the first launching the remanufactured step, the cores undergo a products. complete disassembly into individual components. Contact Components which cannot be BORG Autom otiv e Products reconditioned are disposed of. With the wide and diverse range The next step is the cleaning of of brands, BORG Automotive can the components which is meet the customers demands for followed by an intensive commercial vehicles and inspection & sorting. This is done passenger cars as well as marine, visually and with test equipment. Søren Toft-Jensen construction, agricultural and Phone +4540608777 industrial applications. Examples stj@borgautomotive.com for the company’s remanufactured products are EGR valves, A/C compressors, Contact alternators, starters, electric & Fraunhofer hydraulic steering racks/columns, electric & mechanic servo pumps Within the next step, the and calipers. reconditioning & replacement, re-usable components are reconditioned and non-reusable components are replaced with new quality components. Steffen Butzer Afterwards, the remanufactured Telefon +49 (0) 921 / 78516-420 products are reassembled and Fax +49 (0) 921 / 55-7305 each remanufactured product steffen.butzer@uni-bayreuth.de undergoes a 100% performance test. Funded by the Horizon 2020 Framework Programme of the European Union 21
Cas e S tudy : MBS Motorenins tands etzung und Baum as chinens erv ice Gm bH The MBS refurbishes diesel engines predominantly from agricultural and construction machines. Com pany and Rem anufacturing Proces s Unique Characteris tic Bus ines s Model After delivering the engines, the Due to the long existence of The company operates with its refurbishment process starts with the company and the 15 employees as an independent an incoming analysis to create an extensive experience of the remanufacturer for estimation of costs (common to employees, the company is predominantly diesel engines on private customers). After the able to refurbish a wide range the market. Due to the 86 years customer releases the order, the of diesel engines of company history, MBS has a disassembly, cleaning process unproblematic. wide experience in and detailed analysis of the This advantage allows MBS to remanufacturing of diesel engine starts. Following, the accept a wide range of engines. Additionally, acting as customer can receive a second different orders and generate contract dealer for four large estimation of costs including a growth of sales. Additionally, engine manufacturers, the list of spare parts. they have a workshop truck to company can provide a wide repair engines and change range of spare parts and special spare parts in the field. product know-how. The catchment area for customers is greater Bautzen. Contact MBS Motorenins tands etzung & Baum as chinens erv ice Gm bH The next step is to change the damaged-, and to refurbish the Products worn parts of the engine. At this point, MBS profits from the The range of products are product know-how of the predominantly diesel engines employees. They are able to Kai Stasch form agricultural and analyze the engines and to find Telefon +49 (0) 359 31 / 234-0 construction machines, in almost the right parameters for the Fax +49 (0) 359 31 / 234-56 all sizes including older series. To info@motorenservice-bieberstein.de milling and drilling machines, generate further growth of sales especially for older engines, and to develop new strategic where no data sheets exists. Contact business units, the company also Fraunhofer After reassembly, MBS uses a test focuses on engines from classic bench to check the performance cars, private boats and biogas parameters. Finally, the engine is power plants. painted and ready for delivery. Steffen Butzer Telefon +49 (0) 921 / 78516-420 Fax +49 (0) 921 / 55-7305 steffen.butzer@uni-bayreuth.de Funded by the Horizon 2020 Framework Programme of the European Union 22
Cas e S tudy : Bos ch S erv ice Lehner The company is a franchisee of the Bosch GmbH with a own car repair shop and a smaller remanufacturing division for diesel fuel feed components. Com pany and Rem anufacturing Proces s Unique Characteris tic Bus ines s Model After delivering the cores to the An advantageous aspect of remanufacturing workshop, they the company is the franchisee Bosch Service Lehner is a are checked on a test bench to from the Bosch GmbH. First, franchisee from the Bosch GmbH verify, if the engine´s problem is they got the special know- with only one branch office, caused by the tested component how, the test benches and located in Bautzen. The company or from other parts of the spare parts directly from the has two business units, the engine. manufacturer of the products. “Bosch Service” as a car repair shop and the “Bosch Diesel Following, the customer receives Secondly, they receive the Center” with focus on a simplified estimation of costs. trust of customers in the remanufacturing of diesel fuel After he releases the order, the remanufactured products, feed components. disassembly and the cleaning of because they see the well the components begin. The next known brand Bosch as serious For the remanufacturing process, step is the analyses of the distributor with its high image they receive the cores components to identify damaged in Germany. preliminary from their own car or worn parts. Here, the repair shop and partial from customer could receive a more other regional car repair shops. A detailed estimation of costs special procurement manage- again. ment system for cores is not part Contact of the business model. After releasing the order, the Bos ch S erv ice Lehner replacement of damaged parts begins, followed by the reassembly. The reassembling of diesel fuel feed components demand a very high technical cleanness. Because of the high pressure of the fuel injection and Uwe Jannasch the low tolerances between the Telefon +49 (0) 35 91 / 27 26-0 components, they have to be Fax +49 (0) 35 91 / 30 39 63 without any particles. Finally, the u.jannasch@motorenservice- bieberstein.de products are checked on the test Products bench to verify the function and Contact performance parameters. Now Fraunhofer The products for the they are ready to reuse in the remanufacturing process are engine. components from the diesel engine fuel feed like injectors, fuel pumps and injection nozzles. Steffen Butzer Telefon +49 (0) 921 / 78516-420 Fax +49 (0) 921 / 55-7305 steffen.butzer@uni-bayreuth.de Funded by the Horizon 2020 Framework Programme of the European Union 23
Cas e S tudy : Continental AG The Continental AG is an international producer for car components, it has also a remanufacturing division for instrument clusters. Com pany and independent remanufacturing remanufacturing of worn Bus ines s Model companies. parts the manufacturing of pointers and the reassembly Continental is an international follows. The last steps are the Rem anufacturing Proces s technology company with more final test and packaging. than 208,000 employees in 55 The most important part of the countries and five divisions: remanufacturing process in this Chassis & Safety, Interior, case is the connection between Unique Characteris tic Powertrain, Tire, and ContiTech. the remanufacturing and the Continental´s unique charac- In Babenhausen in Germany, the development division. If the teristic is the co-operation Continental AG has a plant to remanufacturing division between remanufacturing, produce and remanufacture identifies statistical anomalies or development and quality instrument clusters for cars. To typical defaults at the cores, they department. provide the remanufacturing forward this information to the process with cores, the company Additionally, after end-of- development division to adjust can use its well developed production of a product series, the design parameters of new network to automotive Continental can use the products. In return, the manufacturers and its service original technical systems for development division offers a stations. remanufacturing processes. data base with information about important software and hardware updates or technical spare part which should be Contact changed in remanufacturing Continental AG process. This information is available for every series and type of Continental instrument The collecting of cores and the cluster. selling of remanufactured products is managed by the By using the database in the central logistic center of the car remanufacturing process the Amir Mohseni manufacturer. The customer remanufacturing division knows, Telefon +49 (0) 941 / 790 - 5296 comes to the service station of what hard- and software Fax +49 (0) 941 790 / 995296 his car manufacturer with a updates should be done for each Amir.Mohseni@continental- damaged instrument cluster. model, directly from the corporation.com After changing the instruments, development experts. Contact the damaged cluster is sent back The first step in the Fraunhofer to the car manufacturer´s central remanufacturing process is to logistic center. From there, a few scan all the incoming instrument deliveries per month with huge clusters via barcode. After that unit numbers are delivered back they make a selection, based on to Continental. Due to that, the model and the proposed Continental is getting defined rectifications from the the types of instrument clusters back division responsible for product Steffen Butzer for their own remanufacturing development. For the Telefon +49 (0) 921 / 78516-420 process. appropriate instruments, the Fax +49 (0) 921 / 55-7305 steffen.butzer@uni-bayreuth.de By using this business model, the next steps are the software reset circular economy has no and update and the Funded by the Horizon 2020 connecting points for disassembling. After that, the Framework Programme of the European Union 24
Cas e S tudy : Air France Indus tries KLM Engineering & Maintenance As a part of the AIR FRANCE KLM Group the company maintains, repairs and overhauls airframes, aircraft components and engines. Com pany and Rem anufacturing Proces s Furthermore, the company covers a high number of Bus ines s Model In this case, the remanufacturing various approval and process is termed as “Overhaul“. certifications such as ISO 9001, Air France Industries KLM Engineering & Maintenance is The process steps are ranging EN 9100, FAR 145 and much one of the three businesses of from the disassembly to the more. AIR FRANCE KLM Group. With a repair of components and the workforce of approx. 14,000 reassembly which is followed by employees the Air France various validation tests. Industries KLM Engineering & The single process steps are Maintenance operates at carried out by experts in different leading-edge accordance with proven engineering facilities at different processes. locations such as Amsterdam- Schiphol, Paris Orly or Toulouse. In order to take up the technological challenges of the future, the employees are put through demanding apprenticeship and training Contact cycles. To stay a flagship player in Air France Indus tries the global marketplace and KLM Engineering & Maintenance bolstering the competitive advantage, the company has a large-scale of technical and human resources. Air France Industries KLM Engineering & Maintenance is Products able to provide individual The range of products for the modules repairs alongside the mail.press@afiklmem.com companies business reaches from full overhaul services. airframes to engines of Airbus, Unique Characteris tic Boeing as well as regional Aircraft (e.g. Bombardier, Air France Industries KLM Embraer) Engineering & Maintenance has Contact gained a combined experience Fraunhofer due to approx. 11,000 completed engine shop visits as well as continuous technological development on all aircraft maintenance segments. Due to the rely on privilege relations with the manufacturers, the Steffen Butzer company constantly develops Phone +49 (0) 921 / 78516-420 new, more efficient and cost- Fax +49 (0) 921 / 55-7305 effective processes. Customers steffen.butzer@uni-bayreuth.de can benefit from price optimized Funded by the Horizon 2020 top-quality services. Framework Programme of the European Union Source: http://www.afiklmem.com; 05.02.2016 25
Cas e S tudy : Liebherr-Ettlingen Gm bH The Liebherr Ettlingen GmbH as part of the Liebherr Group is specialized in remanufacturing of drive components from Liebherr products. Com pany and Products Unique Characteris tic Bus ines s Model The products in the The characteristic of the The Liebherr Group is an OEM remanufacturing process have Liebherr remanufacturing for among other products, very different sizes, geometries, process is the high variance of excavators, wheel loaders and weights and degrees of products. The high degree of cranes for construction and contamination. They range from capacity utilization of all mining industries. The Location small hydraulic components to processes guarantees the in Ettlingen, called Liebherr large V12 diesel engines. profit, while additionally they Ettlingen GmbH, is specialized can adjust their remanufactur- predominantly in remanufactur- ing processes optimal to each Rem anufacturing Proces s ing of Liebherr drive components product group. The circular like diesel engines, hydraulic Following the remanufacturing economy with no connecting pumps and gear boxes. process for a diesel engine points for independent exchange component is remanufacturing companies is Liebherr designed the business described: an advantageous strategy for model for remanufacturing in Liebherr, making sure they the spirit of the circular The process starts with the always have enough cores. economy. If one of the above disassembly and the subsequent mentioned parts is damaged, the stream jet. Afterwards, a pre- customer contacts his nearby cleaning, the chemical paint Liebherr contract service center. stripping and rust removal is Contact Here, the customer has four arranged. The next step is the Liebherr-Ettlingen Gm bH options – to buy a new mechanical cleaning of surfaces component, to repair the old which are analyzed to quantify one, to exchange to an other the degree of wear. After that, remanufactured one or he can the components are ready to be release an overhaul order for his analyzed and to identify the own used component. In case of worn parts. After quantifying the scope of the remanufactur- Christoph Siegel a component exchange, Liebherr Telefon +49 (0) 7243 / 708 - 250 offers a credit for the old part. ing work and defining the tasks, Fax +49 (0) 7243 / 708 - 120 the mechanical cleaning of the christoph.siegel@liebherr.com whole components begins. The last steps in this process are Contact the final cleaning and the Fraunhofer painting with rust preventives. After that, the single parts are stored. If a customer orders a “new” This business model keeps the remanufactured engine, Liebherr market closed for independent starts to reassemble the order remanufacturing companies and from the stored parts. In this Steffen Butzer additionally, Liebherr has all the way, the stored components are Telefon +49 (0) 921 / 78516-420 newly produced components and mixed to a new engine because Fax +49 (0) 921 / 55-7305 cores for the remanufacturing they all have the same steffen.butzer@uni-bayreuth.de process under control. parameters and quality. Funded by the Horizon 2020 Framework Programme of the European Union 26
Cas e S tudy : ax -lightnes s com pos ites Gm bH & Co.KG ax-lightness is one of the most innovative manufacturers and remanufacturing companies of CRP- composites in Germany. Com pany and Rem anufacturing Proces s CRP-material characteristics Bus ines s Model and the interaction between The remanufacturing process its two complex components, ax-lightness was founded in 2001 starts with the disassembly and the carbon fiber mesh and the and has 30 employees. The the analysis of the product to resin. The strength of the company started as a decide whether the product is connection points between manufacturer for CRP- repairable. the product and the changed components (carbon fibre Due to the products ax-lightness element depends on the reinforced plastics) in bicycles, produce, most of the repair experience of the employee later on in motor sports and operations focus on repairing and the orientation of the medicine industries. tubes or surfaces, made from CRP-meshes at the connecting The products and its components CRP. They usually separate the areas. Ax-lightness can are predominantly designed for damaged CRP-component from transfer the know-how from high performance usage and the product and replace it with a the manufacturing to the partially custom made. The high new one. The critical process step remanufacturing processes. product price, the performance is the integration of the new expectations form the customer CRP-element in the existing and the small number of CRP- structure of the old product. companies on this level in First, the replaced element has to Germany are reasons why fit perfectly in the cut area. The Contact customers buy the products from second challenge is to create a ax -lightnes s ax-lightness. Due to this, the strong connection between the customers also bring their changed component and the products or components back to connecting points of the ax when they are broken or product. This requires a lot of worn, so the remanufacturing know-how and experience process becomes more and more concerning CRP material. Nils Wiedemann important for the company. Telefon +49 (0) 9270 / 91513 - 0 Fax +49 (0) 9270 / 91513 - 30 wiedemann@ax-lightness.de Contact Fraunhofer Additional to the permanent quality tests conducted by the employees while remanu- facturing, the products are Products tested finally on a test bench to The products and the verify the function and the Steffen Butzer components for bicycles are performance parameters. Telefon +49 (0) 921 / 78516-420 Fax +49 (0) 921 / 55-7305 manufactured in smaller and mid Unique Characteris tic steffen.butzer@uni-bayreuth.de size batches, for medicine and motor sports they are The unique characteristic of ax- predominant custom made. lightness is the expertise in Funded by the Horizon 2020 Framework Programme of the European Union 27
Cas e S tudy : Knorr-Brem s e Com m ercial Vehicle S y s tem s Within a remanufacturing facility in Liberec (Czech Republic), the company remanufactures various products for commercial vehicles Com pany and Bus ines s Rem anufacturing Proces s Unique Characteris tic Model Within the remanufacturing, The remanufacturing process The company with the starts with a comprehensive know how as well as data and headquarter in Munich sorting of the incoming cores. information regarding the (Germany) has more than 110 Within the sorting, the cores are technical and qualitative years experience in the graded according to different specifications based on the development, production, criteria (e.g. core class, quality). manufacturing of new distribution and service of In the next step, the cores are products are accessible and modern brake systems. In 2014, disassembled into their single rigorous applied. Knorr-Bremse Commercial parts. After the disassembly, the Last but not least, to ensure a Vehicle Systems had a turnover single parts are cleaned and high efficient remanu- of approximately 5.2 billion reconditioned. Within the facturing, Knorr-Bremse Euros and more than 23,000 reconditioning, comprehensive Commercial Vehicle Systems employees. The original quality checks of the single parts implemented strictly the equipment manufacturer take place. In the last step, the company’s own production remanufactures a wide range of products are reassembled based system. different products in the on criteria which are applied to company’s plant in Liberec the production of new products. (Czech Republic). The Moreover, some of the products remanufacturing activities take are reassembled on the assembly Contact place in a remanufacturing line of the new products. This Knorr-Brem s e Com m ercial facility with 9,000 square meters. takes place in production plants Vehicle S y s tem s that are also part of the Knorr- Bremse CVS Remanufacturing Products Production Network. This ensures a high quality of the The range of remanufactured remanufactured products. products includes spring brakes, one-cylinder as well as two- David Havlíček cylinder compressors, electronic Phone +420 730851267 clutch actuator, electronic air david.havlicek@knorr-bremse.com control and modules of the electronic braking systems. These Contact products are for commercial Fraunhofer vehicles like trucks and trailers. Besides the comprehensive quality check of the incoming Steffen Butzer cores as well as of the single Phone +49 (0) 921 / 78516-420 parts within the reconditioning, Fax +49 (0) 921 / 78516-105 a visual quality check is steffen.butzer@uni-bayreuth.de performed by the workers within each remanufacturing process Funded by the Horizon 2020 step. Framework Programme of the European Union 28
Cas e S tudy : Herrenknecht AG The Herrenknecht AG is the world wide market leader for the production of tunnel boring systems. Com pany and number of variants. the final workshop assembly, testing and certification of the Bus ines s Model Rem anufacturing Proces s TBM. Caused by the different The Herrenknecht AG is an types and sizes of the In this case, the remanufacturing international operating company components, the remanu- process differ from other for the production of tunnel facturing process has different industries caused by the boring machines (TBM). The loops of cleaning, extraordinary product size and business model is to develop and disassembling and product the business model. manufacture tunnel boring analyzing steps. machines according to specific After the delivery of the TBM or project requirements. reusable components to Kehl, the identification, disassembly, Unique Characteris tic After a tunnelling project is initial analysis on component The unique characteristic for finished, the machine typically level and the preservation for Herrenknecht is the did not reached its technical life storage starts. Then they are opportunity to design for time. Therefore, Herrenknecht stored at the open storage area reman because they use conducts a machine analysis, or weather protected in the predominantly the similar key rebuys the complete TBM or the warehouse. components for drilling reusable components and takes If a customer wants to buy a new machines. them back to the Herrenknecht Rebuilt Services in Kehl tunnel boring machine, (Germany). The fact, that all Herrenknecht starts a calculation tunnel boring machines are in order to define the selling Contact custom made for the individual price. In this way, they try to Herrenknecht AG geological requirements and integrate reman components generally designed for several from the current stock in the project life cycles, makes the new TBM to reduce the offered buyback economically and the price to the customer. They start reuse reduce the consumption of to analyze which of the available resources. components match to the TBM technical specifications and Olaf Kortz requirements and could be Telefon +49 (0)7824 / 302 - 8866 remanufactured for the offered Fax +49 (0) 7824 / 302 – 9530 tunnel boring machine. kortz.olaf@herrenknecht.de After the customer releases the order, the designing of the TBM Contact including the integration of the Fraunhofer reman parts starts. Here, they Products define the remanufacturing The products in the orders for the workshop and remanufacturing process are suppliers. If the remanufacturing originally produced by process with its further Herrenknecht. Due to individual disassembling, cleaning, project requirements such as the remanufacturing, sandblasting, Steffen Butzer tunnel diameter, most of the painting and reassembling with Telefon +49 (0) 921 / 78516-420 machine components are new spare parts is finished, the Fax +49 (0) 921 / 55-7305 individual designed. For bought- components are delivered to the steffen.butzer@uni-bayreuth.de in components like hydraulic Herrenknecht headquarter in pumps or electronic motors, Schwanau in Germany. At these Funded by the Horizon 2020 Framework Programme of the European Herrenknecht reduces the location, the company starts with Union 29
Cas e S tudy : robotif Gm bH robotif is specialized in remanufacturing industrial robots. Facts and Bus ines s Model for the company. spare parts. Due to this, the The company was founded in customers transmissionscan – rely on the because of 2009 and is focused on repairing Rem anufacturing Proces s their know-how robots remanufactured and from their Adept, Bosch, Denso and Stäubli robotif. Even experience with theOEM if the does product. The remanufacturing process not delivercharacteristic A further spare partsis any the robots. With its meanwhile 18 starts with the disassembling and employees, robotif offers alreadyor these parts more are not mentioned cleaning of robots. After that, the quality they improvement are looking of spare parts. repairing, maintenance, the analysis, the modification and for, an independent to this,is you Due robotif can be sure remanufacturing and the thataffordable of remanufacturedhigh quality robots remanufacturing of industrial reassembly is arranged. The last robots and their components. from parts spare for this robotif aremachines. of high step is the extensive final test of quality and independent of The market of remanufacturing the robots. robots is very small, actually only the availability of the spare a few companies world wide are parts from the manufacturer. able to offer remanufactured robots. Due to this, robotif is the first stop for customers, who want these robots to be repaired or maintained. Products The product range concentrates Unique Characteris tic on 6-axis and scara robots robotif has developed more than Contact produced by the manufacturers one unique characteristic. In the robotif Gm bH mentioned above. following, a few of them are described. One key characteristic of robotif is the intense documentation. For every malfunction, worn part or damage, robotif creates a Ingo Förster documentation sheet. Due to the Telefon +49 (0) 9203 / 973 909-65 high number of product variants, i.foerster@robotif.de Additional to the “standard the employees have a central remanufacturing”, robotif data base where they can find increasingly tries to improve Contact special information for each Fraunhofer spare parts in their robot model. remanufacturing process. Another unique characteristic is As an example, the wiring the high know-how of the harnesses in robots are often mechanics. Additional to product worn and the available OEM analysis or the quality control, spare parts have the same weak the well educated employees can points. Due to that, robotif find damaged parts as example Steffen Butzer designed improved wiring by listening or feeling the Telefon +49 (0) 921 / 78516-420 harnesses with its supplier to transmissions – because of their Fax +49 (0) 921 / 55-7305 deliver the best quality to their know-how and their experience steffen.butzer@uni-bayreuth.de customers. The usage of spare with the product. A further parts developed by robotif characteristic is the already Funded by the Horizon 2020 becomes increasingly important mentioned improvement of Framework Program of the European Union 30
Cas e S tudy : MAN Truck & Bus The OEM with its headquarter in Munich has production facilities around the globe and had an total turnover of 9.0 Billion Euro in 2015. Com pany and Bus ines s Unique Characteris tic Model The company assess the MAN SE is subdivided into two success of the manufacturing business units: Commercial with an own cost-center. Here, Vehicles and Power Engineering. the profitability is assessed The OEM with its headquarter in frequently. Munich, Germany has production Moreover, the company has facilities around the globe like in access to specific data and Germany, Russia, Turkey, China, information like technical India, Brazil and Mexico. The specifications of the total turnover of MAN T&B was remanufactured products. approx. 9.0 Billion Euro in 2015. The section “Trucks” has the Rem anufacturing Proces s Last but not least, MAN T&B largest share of the total applies the company’s own The remanufacturing process at production system MNPS turnover (56%) followed by MAN T&B is subdivided into nine “After Sales & Services” with (“MAN Nutzfahrzeuge process steps. First of all, the core Produktionssystem”) 20% share of the total turnover. is disassembled into its single Products parts. After this, the single parts are diagnosed. The next process Within the facility in Nuremberg, step is the cleaning of the single Contact Germany, the company develops, parts followed by the MAN S E manufactures, remanufactures reconditioning of the single and distributes diesel and gas parts. After this, the engines for on-road, off-road, reconditioned single parts are power and marine applications stored in a stock. Before the with more than 4,000 employees. product is reassembled, the MAN T&B provides required single parts are Harald Kürzdörfer remanufactured spare parts and commissioned. After the Phone +49 (0) 911 420-3307 subassemblies (e.g. reassembly, each product Harald.Kuerzdoerfer@man.eu turbochargers, gearboxes), undergoes a performance test. replacement engines, which have The last step is the finish of the a share of remanufactured spare tested product. parts and remanufactured Contact subassemblies, totally Fraunhofer remanufactured engines and customized remanufactured engines, which have a greater share of remanufactured spare parts and subassemblies than the replacement engines. Steffen Butzer Telefon +49 (0) 921 / 78516-420 Fax +49 (0) 921 / 55-7305 steffen.butzer@uni-bayreuth.de Funded by the Horizon 2020 Framework Programme of the European Union 31
7 Remanufacturing of New and Advanced Materials During the mapping of the remanufacturing processes it turned out that not many remanufacturers are active in the field of new and advanced materials. Therefore, the question was turned around and it was asked: Who is active in the field of remanufacturing of new and advanced materials? The internet research was mainly conducted by using the online search engine Google. The following search terms were used as single terms and as combinations: Carbon remanufacturing / refurbishing / reman / aufbereitung / CFK remanufacturing / refurbishing / reman / aufbereitung / repair, Composites remanufacturing / refurbishing / vakuuminfusion / carbonbeschichtung Thus 50 companies who are active in the field of remanufacturing and repairing of new and advanced materials could be identified. A summary of the results of the internet research can be seen in the following: Figure 30 shows the industry sectors in which remanufacturing of new and advanced materials is performed. The main sector for remanufacturing of new and advanced materials is the consumer goods sector. Especially the bicycle sector has to be mentioned here. 1 3 10 11 Aerospace Consumer goods 1 Furniture 3 Machinery Marine Medical none 46 Figure 30 Sectors in which remanufacturing of new and advanced material is performed. 32
Figure 31 shows the countries in which remanufacturing of new and advanced materials is performed. The country in which remanufacturing of new and advanced materials is performed the most is Germany. The results of the study could be influenced by the location of the research facility in Germany. 3 3 12 1 Australia Austria 6 Belgium England France 2 1 Germany 1 Ireland Switzerland USA 21 Figure 31 Countries in which remanufacturing of new and advanced material is performed. Figure 32 shows the products which are remanufactured or repaired. The products which are remanufactured or repaired most frequently are bicycle parts. 18 16 14 12 10 8 6 4 2 0 Figure 32 Products which are remanufactured respectively repaired. 33
8 Remanufacturing Networking Event and Processes Workshop N.B. The content of this section comprises a report of the activity associated with the deliverable D3.4 – D3.3 Remanufacturing Processes Landscape Draft. Besides a session at the World Remanufacturing Summit 2015 in Amsterdam a remanufacturing networking event and remanufacturing processes workshop was hosted at the facility of the Fraunhofer Project Group Regenerative Production in Bayreuth at the beginning of 2016. More than 90 representatives from industry and research from around the globe participated at the two-day event. The first day of the event was packed with presentations from leading scientists and industry representatives as well as the processes workshop, a podium discussion and a networking dinner. At the second day the participants were able to visit the robot remanufacturing company robotif GmbH. In the following some impressions of the event and workshop are illustrated. Furthermore, the summarised results of the workshop are presented. 8.1 Event and Workshop Impressions 34
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