COVID-19 vaccination programme: Workforce and training toolkit - Version 5, 10 March 2021
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Contents Section Slide(s) This workforce and training toolkit is for Regional Leads and Regional Workforce Leads to use as a practical guide and: Workforce & training context 4 • provides information on the workforce and training approach National supply 5-7 to support the local mobilisation of workforce and training activities Workforce staffing models 8-11 • provides information that can be shared with appropriate Legislation 12-15 stakeholders and delivery organisations Regional mobilisation 16-29 • explains how delivery organisations can access the national workforce supply Training requirements 32 Please note the information in this pack will be updated, in Workforce Planning Tool 33-37 particular the training requirements and pathways for each role. Volunteer guidance 36-38 Changes are highlighted in yellow. Appendices: 1. Operational guidance for workforce 37-54 deployment 2. Memorandum of Understanding 55-56
About this pack This pack supports providers to prepare for the workforce and training mobilisation of the COVID-19 vaccination programme. It includes: • Workforce delivery models: Staffing models to support local recruitment and guidance on the employment credentials that need to be in place for each of the staff groups. • National supply: The mechanisms to draw down from the nationally procured contracts with lead providers as this is how local trusts will access new supply routes. • Mobilisation: The frameworks for lead providers, an outline of the interface with local providers and regional workforce bureaus, to support workforce optimisation. There is also an outline of how rostering works to support the deployment of the nationally recruited workforce. • Training: Details of the training journeys for both registered and non-registered staff, including training requirements and modes of delivery.
Workforce and training: context • Planning needs to focus on identifying workforce capacity beyond the core vaccinators working in the NHS (by expanding who is able to administer a vaccine through the changes to medicines legislation). Planning will also need to take into consideration business as usual planning within the NHS including elective recovery. • The role of the vaccinator and registered healthcare professional have been developed to be generic roles, filled by people with the relevant skills, so we are less reliant on one staff group. • The model job descriptions have been graded through Agenda for Change for the tasks and competencies required. These can be used to support local recruitment efforts. • Some staff will be newly recruited to the NHS (new vaccinators) while others will be freed up by NHS organisations, where possible. • All staff, regardless of how they are secured, will need to undergo national training and a competency assessment before they can vaccinate patients (except for volunteers from St John Ambulance who will have already been trained). Supervision must be provided. • The recommended staffing pod models can be flexed depending on local requirements. The skill mix must be assured at a local level through safe staffing and clinical supervision arrangements and variations entered into the Workforce Planning Tool to ensure any local variations are reflected in local demand data. • The lead employer model has been established to support NHS Providers and Primary Care (PCN’s and Community Pharmacies). This will also include the services to which primary care supports. • Deployment will prioritise the use of existing staff and local temporary recruitment. Where there is insufficient capacity identified locally, providers can access additional capacity via National Workforce Suppliers (see next two pages). 4 |
National workforce suppliers Overview of support Roles provided Supplier How do I access national supply? provided by supplier SJA will manage and deploy • Vaccinator Lead providers can contact SJA to discuss mobilisation and plans of action by emailing NHS-Vaccinations@sja.org.uk 30,500 volunteers to vaccination Volunteer centres, including 10,000 • Vaccination Support To access the Volunteer Workforce please follow these steps: Volunteer (post vaccinators. This will be observation care) available across all seven 1. Workforce Bureau and/or Lead Provider provides the workforce requirement to the Single Point of Contact via the prescribed • Patient Advocate regions. online form St John 2. SJA Single Point of Contact uploads the required shifts onto the SJA Global Rostering Service (GRS) 3. SJA Volunteers will then self-roster the shifts in accordance with the Lead Provider requirements. Ambulance 4. When Volunteer arrives on-site the Lead Provider will be required to conduct the onsite inductions and ensure any face-to-face (SJA) training has been completed for Vaccinator Volunteer role. Where required, the Lead Provider may request that the Volunteer signs a Volunteer Agreement in accordance with its local procedures to ensure areas such as confidentiality and data protection are covered accordingly. The National Team has provided a template should the Lead Provider wish to use this – see slide 7. 5. Volunteer will conduct their shift under the supervision of the Lead Provider. 6. SJA will invoice NHS England and NHS Improvement directly every month for the services delivered in that monthly period. All invoices will be broken down regionally. Royal RVS can provide c.50,000 • Steward - Patient The Lead Employer will be able to access the RVS nation supply chain via the GoodSAM app. To access the Volunteer Workforce Voluntary volunteers aligned to the Flow please follow these steps: current NHS Volunteer Services Responder model. 1. Workforce Bureau staff and/or Lead Provider staff will be trained via an online webinar on how to upload requests onto the GoodSAM application. 2. Workforce Bureau and/or Lead Provider uploads demand to the GoodSAM application 3. Volunteer will respond to GoodSAM application and sign up to shifts within their geographical areas. 4. When Volunteer arrives on-site the Lead Provider will be required to conduct the onsite inductions. Where required, the Lead Provider may request that the Volunteer signs a Volunteer Agreement in accordance with its local procedures to ensure areas such as confidentiality and data protection are covered accordingly. The National Team has provided a template should the Lead Provider wish to use that. 5. Should there be any issues or queries in relation to the Volunteers, RVS will provide a Regional Relationship Manager who will be your first escalation point. 6. RVS Volunteer will be inducted and deployed as per the Lead Provider Requirements. 7. RVS will invoice NHS England and NHS Improvement directly every month. 5 |
National workforce suppliers Overview of support to be Supplier Roles to be provided by supplier How do I access national supply? provided Multiple Occupational Health Providers • Registered OH Nurse - Onsite / face-to- The Occupational Health DPS Framework with 23 suppliers is accessible from the NHS can provide additional Registered face England and NHS Improvement People Directorate. To access the Framework please follow Occupational Health Professionals. • OHA (qualified OH nurse; part 3 of these steps: register) Onsite / face-to-face 1. Provider/trust to identify specific requirements eg 2 OH nurses to work at X location for 2 months. 2. Provider/trust to identify the required local funding 3. Region accesses full list of accredited suppliers on NHS Health at Work Network Occupational health https://www.nhshealthatwork.co.uk/login.asp?origin=covid.asp providers 4. Once a supplier is identified through the Framework, Lead Employers can contact the supplier directly and enter an agreement with them. 5. OHP employee will be inducted, trained and deployed as per the System Lead Provider requirements. 6. The Provider/ Trust will be invoiced directly. The Bring Back Scheme mechanism is • Vaccinator - Pay Band 3 Existing BBS routes should be undertaken by the NHS organisation. where the System Lead Provider • RHCP - Draw-up & Clinical Assessment* - identifies a BBS colleague. Pay Band 5 Where routes do not exist, NHS Professionals may be used as a route to contract. Bringing Back Staff • Registered Healthcare Professional - Pay Band 6 NHSP has launched a targeted “call for Covid-19 Vaccination Programme Vaccinator- Practices and PCNs will be able to make requests for additional staff via their Lead action” to recruit to specific roles as Pay Band 3 Provider, but will be required to fund these posts locally, in line with Agenda for Change pay additional workforce. NHSP will be rates and put in place a collaborative agreement with the Lead Provider. responsible for the end-to-end process, Specific roles have been developed to be generic from managing centralised demand, to (not specific to a professional clinical group). To access resource, PCN groupings should follow the drawdown processes for the National NHS recruitment and virtual training and Workforce Supply Routes. Professionals confirming employment hosting (NHSP) arrangements. More details are available at: NHS Professionals - Join the Covid-19 6 | Vaccine Team
Useful National Workforce Supplier documents Supplier Title of Document Contents Document Link Provision of resources to the Covid-19 Provides overview of NHSP resource draw-down https://future.nhs.uk/CovidVaccinations/vie NHSP Vaccination Programme w?objectId=94215717 Defines the three rostering and deployment models: 1.Lead employer is an NHSP customer 2.Lead employer is not an NHSP customer, and uses Allocate 3.Lead employer is not an NHSP customer, and uses another roster/ bank technology Outline of roles and responsibilities St John Information Document • Provides overview of SJA resource draw-down https://future.nhs.uk/CovidVaccinations/vie Ambulance • Roles & training w?objectId=94215909 • Governance arrangements • Clinical assurance • Contact information St John Template Volunteer Agreements https://future.nhs.uk/CovidVaccinations/vie Ambulance If required Lead Providers can use the attached template. Please note if you decide to w?objectId=94215813 use your existing Volunteer Agreements for Volunteers, please ensure the provision on insurance is aligned and/ or incorporated as per the Template. The Template includes: • The volunteer role • Induction and training • Insurance • Confidentiality Royal Voluntary Template Volunteer Agreements If required Lead Providers can use the attached template. Please note if you decide to https://future.nhs.uk/CovidVaccinations/vie Service Template use your existing Volunteer Agreements for Volunteers, please ensure the provision on w?objectId=94215813 insurance is aligned and/ or incorporated as per the Template. The Template includes: • The volunteer role • Induction and training • Insurance • Confidentiality
Workforce summary based on one vs. multiple pod site – under National Protocol • The table below outlines the workforce requirements to support the safe and effective delivery of vaccinations across a single vs. a multiple pod site. This is aimed to be used for vaccination centre models and shows the crude numbers needed at any given time for the models to operate. Please note the table below does not account for FTE sick leave, breaks, 2 shifts per day. • Please note the site size dictates the required governance structure, which can vary between a one pod site vs multiple pod site as scaling involves increased management governance and accountability. This is a recommended workforce structure only and it is subject to local flexibility and adjustment. • Updated pod model documents for VCs and HHs can be found on NHS Futures. Total number of workforce required Narrative and Role Band Description One pod site Multiple pod site comments Registered 6 • Supervision* of the vaccination activity and staff within the pod and observation 1 1 per pod Healthcare area. Professional (HCP) 5 • Responsible for the patient clinical assessment pre-vaccination (x5). 6 6 per pod • Responsible for vaccination draw-up (x1). Vaccinator 3 • Responsible for the delivery of vaccination. 2 2 per pod • Responsible for the disposal of clinical waste and change of PPE (when required). For scaling purposes, the Healthcare 3 • Responsible for sanitisation and infection control (e.g. wipe down surfaces). 1 1 per pod numbers show the Assistant (HCA) • Support the vaccination process. roles needed Admin Support 3 • Responsible for patient record keeping. 2 2 per pod relative to the pod • Responsible for recording vaccination data (such as batches, numbers). ratio, but does not imply the location of Post Vaccination SJA • Responsible for managing the post vaccination observation area & provide BLS. 2 2 per pod the roles inside the Observation pod. Steward Volunteer • Responsible for patient flow management. 5 5 per pod Patient Advocate SJA • Responsible for answering patient queries and address any concerns. 1 1 per pod Front of House Proposed • Responsible for patient check-in and pod allocation. 2 2 per pod Band 2 • Responsible for patient queries on the day. Marshal Volunteer • Responsible for patient flow management. 5 5 per pod *Safe staffing and supervision guidance will be developed and provided by the national programme.
Workforce summary based on one vs. multiple pod site – under National Protocol continued • The table below outlines the workforce requirements to support the safe and effective delivery of vaccinations across a single vs. a multiple pod site. This is aimed to be used for vaccination centres and shows the crude numbers needed at any given time for the models to operate. Please note the table below does not account for FTE sick leave, breaks, 2 shifts per day. • Please note the site size dictates the required governance structure, which can vary between a one pod site vs multiple pod site as scaling involves increased management governance and accountability. This is a recommended workforce structure only and it is subject to local flexibility and adjustment. Total number of workforce required Role Band Description One pod site Multiple pod Narrative and comments site Registered 6 • Supervision* of the clinical assessment activity. 0 1 per max 3 Within the one pod site, the clinical assessors can escalate Healthcare • Escalation point for clinical assessment. pods to the Senior Manager. Scaling up, we anticipate the need Professional of a Band 6 as direct escalation point, one responsible for (HCP) up to three pods. Senior Manager Proposed • Responsible for clinical & operational oversight, 1 0 Within the one pod site, a Senior Manager is able 8b-8c governance of the site & staff supervision. to oversee both clinical and operational activity. Scaling up to multiple pods, this role requires separation Nursing Manager 8a • Responsible for clinical escalations. 0 1 per max 3 of responsibility; therefore we propose that instead of a • Responsible for overseeing the clinical activity for the pod pods Senior Manager, a Nursing Manager is responsible for the and clinical assessment area. clinical oversight of a maximum of 3 pods and there is on- site presence of an Ops Director (see below) responsible for operational oversight. Medical Director Med Gr. • Responsible for clinical leadership & site(s) governance. Remote oversight 1 per site (can We anticipate that a Medical Director can oversee multiple • Responsible for clinical escalations above the Nursing of difficult clinical be remote) sites remotely. This role may be covered by the GP in the Manager or Senior Manager. queries (at least PCN model. 1/Lead Trust) Operations ESM • Responsible for non-clinical leadership & operational At least 1 per Lead 1 per site (on We anticipate that the Ops Director can oversee multiple Director Equiv. delivery of vaccination centres. Trust covering site) one pod sites remotely. For multiple pod sites, this role • Responsible for ensuring all workforce, consumables and multiple sites may be required in-person, dedicated to that site. equipment are in place. (remote) Pharmacy Team Pharmacy input and oversight must be considered in the vaccination centres to maintain product integrity of the Vaccine, ensuring that appropriate cold chain processes are in place and that the staff carrying out tasks are adequately training to handle the vaccine(s). There will be a mix of new HC Professionals and new recruits hence good pharmaceutical oversight is essential to ensure patient safety. Specifically management of all aspects of ordering, receipt, storage and onward supply from stock of vaccine and medicines should be provided by a senior member of the local Pharmacy Team. SOPs are available on the Specialist Pharmacy Services websites. *Safe staffing and supervision guidance has been developed and provided by the national programme.
Workforce deployment: workforce by delivery model and supplier pools – required under National Protocol Delivery Model Role Pay Band No./pod* No./site Total Supplier pool *Vaccination centre delivery model: The vaccinator figures are shown Vaccination Centre Vaccinator* 3 2 10 141 NHSP, SJA for the hand-washing only requirement post each vaccination. If full Delivery Model (all RHCP – Draw-up & Clinical Assessment 5 6 30 bands Staff Sharing, Secondment, BBS, NHSP PPE change is required, a higher number of vaccinators will be needed Registered HCP – Supervisor** 6 1 + 1/ 3x 7 & Staff Sharing, Secondment, BBS, NHSP per pod. The model assumes 5 pods per site. • A single location, volunt pod capable of eers) supporting safe HCA 3 1 5 Staff Sharing, Secondment, NHSP **This role does not include the potential Supervisor needed to provision of Vaccination Admin Support 3 2 10 Staff Sharing, Secondment, NHSP oversee the Clinical Assessment activity which may be required in vaccinations over large-scale sites. an extended Post-vaccination Observation & BLS SJA 2 10 SJA period to large Steward – Volunteer non-clinical support NHSV 5 50*** NHSV numbers of people *** Steward numbers have been calculated for a one pod site and may Patient Advocate – Patient Interaction SJA 1 5 SJA, NHSP in a predominantly be scaled down in large sites. indoor setting Front of House / Reception 2 2 10 Existing workforce bank, NHSP Nursing Manager 8a 1 / max 3 2 Staff Sharing & Secondment • This table shows the total workforce pods • The expected workforce requirements by role and band are set out in required for a 5- Medical Director Med Gr 1 / site 1 Staff Sharing & Secondment the tables alongside the likely draw-down process from existing pod site, which Operations Director Gr/ESM 1 / site 1 Staff Sharing & Secondment staffing pools. can be scaled up Senior Manager 8b-8c 1/one 0 Staff Sharing & Secondment and down based on local pod site • The figures assume that 1.0 FTE provides 0.78 FTE of delivery time, requirements Pharmacy Team - Required - accounting for leave, sickness, training etc. vaccinations take 3 min at fixed and mobile mass sites (exclude pre/post vacc checks), 10 min at Pay Delivery Model Role Band No./pod* Total Supplier pool acute sites, 60 min at households (including travel) and 15 mins per residential and detained estates. Hospital Hub Delivery Vaccinator* 3 1 14 (all NHSP, SJA Model bands & RHCP – Draw-up & Clinical Assessment 5 6 Staff Sharing, Secondment, BBS, NHSP volunteers) • Acronyms: SJA (St. John Ambulance), NHSP (NHS Professionals), • Delivery of vaccination Registered HCP – Supervisor** 6 1 Staff Sharing, Secondment, BBS, NHSP NHSV (NHS Volunteers), BBS (Bringing Back Scheme), RHCP to the citizens in HCA 3 1 Staff Sharing, Secondment, NHSP (Registered Healthcare Professional). hospital hubs Vaccination Admin Support 3 1 Staff Sharing, Secondment, NHSP • This table shows the Front of House / Reception 2 1 Existing workforce bank, NHSP total workforce Nursing Manager 8a 1 Staff Sharing & Secondment required for a two single lane pod Pharmacy Team - Required -
Job Descriptions under National Protocol Role Role Band 3 Vaccinator Band 3 HCA Band 5 HCP – Band 3 Admin Support Dilution required* Band 5 HCP – Band 2 Front of House/Reception Dilution not required* Band 6 HCP Band 8a Nursing Manager Clinical Supervisor** * The original Band 5 HCP was designed to cover vaccine dilution responsibilities. In instances where HCPs cannot dilute under the Band 8b-8c Senior Manager vaccine specifications guidance, please use the adjusted Band 5 JD. ** The original Band 6 JD has been amended to allow Allied Health Professionals to be able to apply for this role. ESM Operations Director
Legislation As part of enabling the UK to deploy a vaccine, the Department of Health and Social Care amended the 2012 Human Medicines Regulations. These amendments: 1. Ensure that conditions can be attached to the temporary authorisation of an unlicensed vaccine, which allow the licensing authority to ensure that these products, where appropriate, can be treated in a similar way to products with a full marketing authorisation. 2. Extend immunity from civil liability for regulation 174 so that it applies not just to manufacturers and healthcare professionals but also to the company placing the unlicensed vaccine on the market, and to clarify the consequences on immunity, should there be a breach of the conditions imposed. 3. Enable the expansion of the workforce who can administer a vaccine under an NHS or Local Authority Occupational Health Scheme. 4. Ensure the COVID-19 vaccine can be promoted as part of the national vaccination campaigns. 5. Make provisions for wholesale dealing of the vaccines/treatments, in the case that the vaccine/treatment needs to be moved between premises at the end of the supply chain.
Who can be a vaccinator? Experienced vaccinators Can vaccinate with training and supervision Post legislative change Practice nurses (NMC)* Physiotherapists (HCPC)* St John Ambulance Volunteers School nurses (NMC)* Radiographers (HCPC)* Vaccinators created to support NHS Donor nurses (NMC) * Pharmacists (GphC) [Primary Care & COVID-19 vaccination programme Midwives (NMC)* Hospital setting] * Occupational Health Providers (NHS)* Pharmacy technicians (GphC) Community Pharmacists* (GPhC) Chiropodists and podiatrists* St John Ambulance* (clinical staff - Dental hygienist* RHCP paramedics) Dental therapist* We train and deploy the workforce in three Dentists (GDC) Dietitian* GPs (GMC) Occupational therapist* phases: Paramedics (HCPC)* Optometrist* Nursing Associates (NMC -require Orthoptist* 1. Train and deploy Registered Healthcare supervision) Orthotist and Prosthetist* Professionals experienced in vaccinations Speech and language therapists 2. Train and deploy Registered Healthcare Professionals and healthcare workers GP Practice HCAs Physicians associates inexperienced in vaccinations. Non- Phlebotomists 3. Train and deploy non healthcare workers who RHCP Blood &Transfusion Donor carers are recruited through a call to action for the HCA’s Medical and Nursing students new vaccinator role. Healthcare professionals who can administer vaccines under PGD are highlighted with * Nb: This list is not definitive i.e. for the unreigistered vaccinators anyone that meets the essential criteria in the Job Descriptions can apply.
On-boarding guidance for COVID-19 Vaccination Programme Below details the requirements for efficient operations of the COVID-19 vaccination programme delivery models. Guidance Pre-employment Must be in compliance with the temporary Covid-19 guidance and FAQs issued by NHS Employers which was agreed by DHSC, Home Office, CQC and NHS checks England and NHS Improvement in March last year. Indemnities The Service Provider is responsible for clinical governance arrangements for the services provided under the terms of their commissioning contract. For directly employed staff, cover will be provided by CNST (Statutory sector) or CNSGP (GP practice) and staff sharing MOU agreements can be used to ensure appropriate governance for staff deployed to other settings (indemnity and data protection). For volunteers working in a provider (not directly employed), volunteer agreements and staff sharing MOU agreements will be used to ensure appropriate governance (e.g. indemnity and data protection). Where volunteers have been coordinated centrally through St John Ambulance with NHS England and NHS Improvement, it is St John Ambulance intention for these individuals to be covered (for both clinical and non-clinical vaccination activity) by the existing insurance policy of the voluntary organisation. Therefore, there are different volunteer agreements for St John Ambulance and Royal Voluntary Service volunteers to reflect the different indemnity arrangements. Example staff sharing MOU and volunteers agreements are available below for systems to review and implement, in line with local needs. Providers must also assure themselves that relevant public liability, employer’s liability and professional indemnity are in place. This is captured in the commissioned service specifications. NHS Resolution has information on its website to support PCN groupings to understand the indemnity and insurance requirements. Occupational The Occupational Health guidance updated and published on the 01st December 2020 can be found here, Health requirements DBS checks Please see next slide for details
Disclosure and Baring Service checks The DBS free and fast track service is strictly limited to regulated activity and where healthcare is being delivered by a registered healthcare professional, or under the direction or supervision of a registered healthcare professional. Latest advice suggests those administering the vaccine would fall under this definition and would therefore be eligible for a free and fast track DBS. However, the need to obtain a check is dependent on the factors outlined below: Workforce DBS guidance Healthcare workers • Staff who have had a DBS check within the last three years, or are subscribed to the DBS Update Service, do not need to rechecked. already working in the • Where this is not the case, eg the DBS check was carried out more than three years ago, or their original disclosure showed offences that might NHS need to be considered, then consideration must be given as to whether a new check would be required. • Those newly recruited to the NHS to work in regulated activity will be eligible for a free and fast track check. Deploying individuals • Staff from the Bringing Back Scheme who can present a letter issued through the relevant regional team confirming clearances obtained, do not through BBS scheme need to be rechecked. • DBS clearances must be at the correct level for the work being undertaken. If no criminal record information was declared in their original disclosure, then a further check should not be necessary. • If there is a trigger for a new check and the staff member will be undertaking regulated activity, they are eligible for a free and fast track check. Other levels of checks may be required for different support roles (see note on non-regulated activity below) • Local trusts may require other pre-employment checks such as requiring individuals to show photographic ID on their first day. This will be clarified locally. Support roles (non- • Recruitment to non-regulated role may require DBS check. regulated activity) • Although there is no equivalent fast track service for support roles, provisions are in place to enable them to start work or volunteer under supervision, until their disclosure is received (in line with lead employer processes). • NHS Employers has produced a guide outlining a range of role based scenarios and eligibility for different levels of check. Recruitment through • The national contract requires that all staff and workers recruited by NHS Professionals will be DBS checked. NHS Professionals Volunteers • Royal Voluntary Service volunteers will not be conducting regulated activity and will not be subject to a DBS check. • St John Ambulance and the Red Cross are likely to have had DBS clearances but assurance will be required. SJA is contracted to DBS to check their staff. DBS guidance on COVID-19 roles which would be eligible for this type of check can be found on gov.uk.
Regional mobilisation: there is regional oversight and assurance of the programme working with management and co-ordination organisations (MCOs) and providers to ensure successful delivery locally Primary Care National programme programme National level National Vaccine Oversight Centre (NVOC) operated by NHSE/I Vaccination Programme Via PCN DES sign up • Legal entity (ie PCN) providing Regional Regional Vaccine Cell Clinical Governance for level service delivery including incident reporting • Operation of community sites – both NHS and non-NHS Management Management Management Management • Act as a vehicle of workforce - Population employment and/or honorary accountability and Co- and Co- and Co- and Co- contracts; commission in- – System ordination ordination ordination ordination person training, onboarding and induction, and workforce geography Organisation Organisation Organisation Organisation contracts and training (MCO) (MCO) (MCO) (MCO) programme • Creation and management of the rostering and staff sharing • Monitored by MCO to ensure Lead Lead Lead Lead population reach and accountability Employer Employer Employer Employer Service delivery PCN PCN PCN PCN PCN PCN PCN PCN PCN PCN PCN PCN community community community community community community community community community community community community site site site site site site site site site site site site Via MCO contracts: Via lead employer contracts: • Anticipate same organisation contracted as both MCO and Lead Employer in each system • Legal entity (ie acute trust) providing clinical governance for geography service delivery including incident reporting • Two distinct contracts drive different accountabilities • Act as a vehicle of workforce - employment and/or honorary • MCO operates Local Workforce Operational Planning Cell contracts; commission in-person training, onboarding and • Seven day a week service centre provided for local providers induction • Responsible for draw down from national supply chain, invoicing and workforce contracts at • Creation and management of the rostering and staff sharing system geography level (unless alternative arrangements agreed locally) • Access point for national supply chain for other NHS Trusts • Performance reporting across the system and to NHSE&I VOC and PCNs
Workforce roles and responsibilities National Vaccination Operations Regional Vaccination Cell – Workforce Management and Co-ordination Lead Employer Other Providers (PCNs and Trusts) activity Level/ Centre (NVOC) Workstream Organisation (MCO)* (COVID-19 Roving Model and COVID-19 (Management and Co-ordination of COVID- Large Scale and Community Model) 19 vaccination programme at ICS level) - Accountable to National COVID-19 - Accountable to the National Vaccination - Accountable to Regional Vaccination Cell Board - Accountable to Management and Co-ordination of - Accountable to MCO via contracted services Accountability responsibility Vaccination Board Operations Centre (VOC) via contracted services COVID-19 vaccination programme at STP level - Responsible for delivery of workforce elements of - Responsible for national oversight of - Responsible for regional oversight and - Responsible for delivery of workforce elements of - Responsible for delivery of workforce elements of PCNs through enhanced service contracts (PCNs) and the COVID-19 Vaccination assurance of workforce elements of COVID-19 Management and Co-ordination of COVID-19 COVID-19 Vaccination Centres, Hospital Hubs and and vaccination of staff (NHS Trusts and PCNs) Programme Vaccination Programme vaccination programme at STP level Local Vaccination Services. - Oversight and assurance of - Oversight and assurance of workforce plans at - Co-ordination of workforce plans within ICS – - Monitoring progress of workforce plans within own - Monitoring progress of workforce plans within own workforce plans at regional level – each MCO and regional level – progress progress against workforce requirements of lead contracted delivery models - progress against contracted delivery models - progress against Oversight and assurance progress against workforce against workforce requirements by staff group employers and PCNs across all delivery models** workforce requirements at individual level per workforce requirements at individual level per requirements by staff group and and delivery model** - Use of the Workforce Planning Tool to understand delivery model through existing workforce, national delivery model through existing workforce, delivery model - Use of the Workforce Planning Tool to capacity vs demand contract call off and local recruitment*** national contract call off and local recruitment - Use of the Workforce Planning Tool understand capacity vs demand - Responsible for maintaining the Workforce - Inputting into the workforce planning tool at least to understand capacity vs demand Planning Tool weekly - Modelling of population, delivery - Support MCO with ICS level modelling of - Overall workforce planning for system with Lead - Workforce planning for Vaccination Centres, - Planning of own workforce requirements to models and workforce requirements population, delivery models and workforce Employers and PCNs to deliver workforce Hospital Hubs and Local Vaccination Services – vaccinate own staff – current workforce, workforce Workforce at regional level requirements including Lead Employer and requirements** current workforce, workforce required, workforce required, workforce gap and plan (PCN and planning - Production of standard role PCN** - Adopt or adapt of standard role descriptions and gap and plan *** Trusts) descriptions and workforce service - Sharing of standard role descriptions and workforce service specifications - Adopt or adapt of standard role descriptions and - Planning of own workforce requirements to deliver specifications workforce service specifications workforce service specifications NHS ES contact – current workforce, workforce required, workforce gap and plan (PCN only) - National contracting with NHS - Regional link with NHS Professionals, St John - Reallocation of available workforce across - Local deployment of existing workforce to fulfil own - Local deployment of workforce to fulfil delivery of Workforce supply Professionals, St John Ambulance, Ambulance, NHS Volunteers and OH providers when gaps arise** workforce requirements*** own staff vaccinations (PCN and trusts) NHS Volunteers and OH providers providers** - System draw down of NHS Professionals, St - Deployment of NHS Professionals, St John - Deployment of NHS Professionals, St John - National recruitment campaigns for - Supporting MCOs to ensure NHS John Ambulance, NHS Volunteers and OH Ambulance, NHS Volunteers and OH providers Ambulance, NHS Volunteers and OH providers clinical and non clinical vaccination Professionals, St John Ambulance, NHS providers contract** workforce*** workforce*** workforce Volunteers and OH providers workforce has - Access to any supply identified through national - Local recruitment and employment of workforce*** - Local recruitment and employment of workforce*** equitable access** campaigns or regionally identified - Production of Training Needs - Signpost MCO to TNA, relevant standards and - Develop system capacity and plans to deliver - Access training products against delivery models, - Access training products against delivery models, Analysis and relevant standards training products against delivery models, relevant standards against delivery models, workforce roles and workforce service workforce roles and workforce service against delivery models, workforce workforce roles and workforce service workforce roles and workforce service specifications*** specifications Training roles and workforce service specifications specifications** - Ensure workforce are trained and complaint with - Ensure workforce are trained and complaint with specifications - Support MCO with advice and expertise to - Adopt or adapt accessible training products relevant training *** relevant training - Production of accessible training develop training delivery plans against delivery models, workforce roles and products against delivery models, workforce service specifications workforce roles and workforce service specifications * MCO and lead employer expected to be contracted as the same organisations in each ICS operating under different service specifications **Specified in draft service specification ‘Management and Co-ordination of COVID-19 vaccination programme at STP level’
Lead Employers – Midlands 10.03.2021 Lead Employers Which ICS/STPs will Which Providers will they support Lead Employer SPOC Regional Workforce RVOC they support Lead University Hospitals Birmingham and Birmingham and Solihull Mental Health NHS Foundation Trust morag.gates@uhb.nhs.uk Steve Morrison england.midsroc@nh Birmingham NHS Solihull Birmingham Community Health Care NHS Foundation Trust stevemorrison@nhs.n s.net Foundation Trust Birmingham Women’s and Children’s Hospitals NHS et Foundation Trust Royal Orthopaedic Hospital Birmingham NHS Foundation Trust University Hospitals Birmingham NHS Foundation Trust Coventry and Coventry and University Hospitals Coventry and Warwickshire NHS Trust mark.ratley@covwarkpt.nh Warwickshire Warwickshire South Warwickshire NHS Foundation Trust s.uk Partnership Trust Coventry and Warwickshire NHS Partnership Trust George Eliot Hospital NHS Trust The Dudley Group Black Country and Birmingham Community Healthcare NHS Foundation Trust James.Fleet1@nhs.net NHS Foundation Trust West Birmingham Black Country Healthcare NHS Foundation Trust Dudley Integrated Health and Care NHS Trust Sandwell and West Birmingham Hospitals NHS Trust The Dudley Group NHS Foundation Trust The Royal Wolverhampton NHS Trust Walsall Healthcare NHS Trust West Midlands Ambulance Service NHS Foundation Trust NHS Herefordshire & Hereford and 2gether Foundation Trust scott.parker@nhs.net Worcestershire CCG Worcester West Midlands Ambulance Service NHS Trust Worcestershire Acute Hospitals NHS Trust Worcestershire Health and Care NHS Trust Wye Valley NHS Trust Northampton General Northamptonshire Kettering General Hospital NHS Foundation Trust adam.cragg@ngh.nhs.uk Hospital NHS Trust Northampton General Hospital NHS Trust Northamptonshire Healthcare NHS Foundation Trust System Led Bureau Shropshire, Telford Robert Jones and Agnes Hunt Orthopaedic Hospital NHS nichola.bradford@nhs.net and Robert Jones and and Wrekin Foundation Trust Agnes Hunt NHS Shrewsbury and Telford Hospital NHS Trust Foundation Trust is Shropshire Community Health NHS Trust Lead Employer South Staffordshire and Shropshire Healthcare NHS Foundation Trust
Lead Employers – Midlands ctd. 10.03.2021 Lead Employers Which ICS/STPs will they Which Providers will they support Lead Employer SPOC Regional Workforce Lead RVOC support Midlands Partnership Staffordshire Burton Hospitals NHS Foundation Trust mish.irvine@mpft.nhs.uk Steve Morrison england.midsroc@nhs NHS Foundation Trust Healthwatch Staffordshire stevemorrison@nhs.net .net Healthwatch Stoke-on-Trent NHS England NHS Improvement North Staffordshire Combined Healthcare NHS Trust South Staffordshire and Shropshire Healthcare NHS Foundation Trust Staffordshire and Stoke-on-Trent Partnership NHS Trust University Hospitals of North Midlands NHS Trust Derbyshire Community Derbyshire Chesterfield Royal Hospital NHS Foundation Trust derby.svoc@nhs.net Healthcare Trust University Hospitals of Derby and Burton NHS Foundation Trust darren.tidmarsh1@nhs.net Derbyshire Community Health Services NHS Foundation Trust Derbyshire Healthcare NHS Foundation Trust East Midlands Ambulance Service NHS Trust Derbyshire GP Alliance Sherwood Forest Nottinghamshire Nottingham University Hospitals NHS Trust robert.simcox@nhs.net Hospitals NHS Nottinghamshire Healthcare NHS Foundation Trust Foundation Trust Sherwood Forest Hospitals NHS Foundation Trust Leicestershire Leicester, Leicestershire East Midlands Ambulance Service NHS Trust Sarah.Willis@leicspart.nhs Partnership NHS Trust and Rutland Leicestershire Partnership NHS Trust .uk University Hospitals of Leicester NHS Trust Louise.Young@westleicest Leicester Community NHS Trust ershireccg.nhs.uk Lincolnshire CCG Lincolnshire East Midlands Ambulance Service NHS Trust julie.stevens20@nhs.net Lincolnshire Community Health Services NHS Trust Lincolnshire Partnership NHS Foundation Trust United Lincolnshire Hospitals NHS Trust
Lead Employers – East of England 10.03.2021 Lead Employers Which ICS/STPs will they Which Providers will they support Lead Employer SPOC Regional Workforce Lead RVOC support Essex Partnership Mid and South Essex & Essex Partnership University NHS Foundation Trust jodie.russell@nhs.net Jenny Hannington england.eoe- University Hospital Suffolk and North East Mid and South Essex NHS Foundation Trust Jacky.dixon@nhs.net jenny.hannington@hee vacprg@nhs.net NHS Foundation Trust Essex and support to East Suffolk and North Essex NHS Foundation Trust .nhs.uk other STPs within the West Suffolk NHS Foundation Trust. East of England Basildon and Thurrock University Hospitals NHS Foundation Trust Mid Essex Hospital Services NHS Trust North East London NHS Foundation Trust Southend University Hospital NHS Foundation Trust South Essex Partnership University NHS Foundation Trust Hertfordshire Hertfordshire and West East and North Hertfordshire NHS Trust ruth.griffin2@nhs.net Community Services Essex Hertfordshire Community NHS Trust alisonlathwell@nhs.net NHS Trust Bedfordshire, Luton, and Hertfordshire Partnership University NHS Foundation Trust Milton Keynes Princess Alexandra Hospital NHS Trust West Hertfordshire NHS Hospitals Trust Bedford Hospital NHS Trust Luton and Dunstable University Hospital NHS Foundation Trust Milton Keynes University Hospital NHS Foundation Trust South Central Ambulance Service NHS Foundation Trust The East of England Ambulance Service NHS Trust Cambridgeshire Cambridgeshire and James Paget University Hospitals NHS Foundation Trust anne.foley1@nhs.net Community Services Peterborough Kings Lynn NHS Foundation Trust NHS Trust Norfolk and Waveney Norfolk and Norwich University Hospitals NHS Foundation Trust Norfolk and Suffolk NHS Foundation Trust Norfolk Community Health and Care NHS Trust Queen Elizabeth Hospital Cambridge University Hospitals NHS Foundation Trust Cambridgeshire and Peterborough NHS Foundation Trust Cambridgeshire Community Services NHS Trust East of England Ambulance Service NHS Trust North West Anglia NHS Foundation Trust Papworth Hospital NHS Foundation Trust
Lead Employers – London 10.03.2021 Lead Employers Which ICS/STPs will they Which Providers will they support Lead Employer Regional Workforce RVOC support SPOC Lead Chelsea and Westminster North West London Central and North West London NHS Foundation Trust pippa.nightinga Jodie Gardiner england.london- Hospital NHS Foundation Trust Central London Community Healthcare NHS Trust le@chelwest.n jodie.gardiner@nhs.n covid19voc@nhs.net Chelsea and Westminster Hospital NHS Foundation Trust hs.uk et Imperial College Healthcare NHS Trust London North West Healthcare NHS Trust Royal Brompton And Harefield NHS Foundation Trust The Hillingdon Hospitals NHS Foundation Trust The Royal Marsden NHS Foundation Trust West London Mental Health NHS Trust University College London North Central London Barnet, Enfield and Haringey Mental Health NHS Trust d.grantham@n Hospitals NHS Foundation Trust Camden and Islington NHS Foundation Trust hs.net Central and North West London NHS Trust Central London Community Healthcare NHS Trust Moorfields Eye Hospital NHS Foundation Trust North Middlesex University Hospital NHS Trust Royal Free NHS Foundation Trust Royal National Orthopaedic Hospital NHS Trust Tavistock and Portman NHS Foundation Trust University College London Hospitals NHS Foundation Trust Whittington Health NHS Trust Barts Health NHS Trust North East London Barking, Havering And Redbridge University Hospitals NHS Trust delvir.mehet@ Barts Health NHS Trust nhs.net City of London Corporation East London NHS Foundation Trust Homerton University Hospital NHS Foundation Trust North East London NHS Foundation Trust Guy's and St Thomas' NHS South East London Guy’s and St Thomas’ NHS Foundation Trust jessica.arnold1 Foundation Trust King’s College Hospital NHS Foundation Trust @nhs.net Lewisham and Greenwich NHS Trust Oxleas NHS Foundation Trust South London And Maudsley NHS Foundation Trust Croydon Health Services NHS South West London Croydon Health Services NHS Trust lorissa.page@ Trust Kingston Hospital NHS Foundation Trust swlondon.nhs. The Royal Marsden NHS Foundation Trust uk Hounslow and Richmond Community Healthcare NHS Trust South West London and St George's Mental Health NHS Trust St George's University Hospitals NHS Foundation Trust
Lead Employers – North West 10.03.2021 Lead Employers Which ICS/STPs Which Providers will they support Lead Employer SPOC Regional RVOC will they support Workforce Lead St. Helen's & Knowsley Cheshire and Alder Hey Children’s NHS Foundation Trust gary.watson14@nhs.net Katy Coope covid- Teaching Hospitals NHS Trust Merseyside Bridgewater Community Healthcare NHS Foundation Trust katy.coope@nhs 19.mvnw@nhs.n Cheshire and Wirral Partnership NHS Foundation Trust .net et Clatterbridge Cancer Centre NHS Foundation Trust Countess of Chester NHS Foundation Trust East Cheshire NHS Trust Liverpool Heart and Chest Hospital NHS Foundation Trust Liverpool University Hospitals NHS Foundation Trust Liverpool Women’s Hospital NHS Foundation Trust Mersey Care NHS Foundation Trust Mid-Cheshire Hospital NHS Foundation Trust North West Boroughs Healthcare NHS Foundation Trust St Helens and Knowsley Teaching Hospitals NHS Trust Southport and Ormskirk Hospital NHS Trust The Walton Centre NHS Foundation Trust Wirral University Teaching Hospital NHS Foundation Trust Wirral Community NHS Foundation Trust Warrington and Halton Hospitals NHS Foundation Trust North West Ambulance Service NHS Trust Tameside and Glossop Greater Bolton NHS Foundation Trust amanda.bromley@tgh.nhs. Integrated Care NHS Manchester Manchester University's NHS Foundation Trust uk Foundation Trust Greater Manchester Mental Health NHS Foundation Trust North West Ambulance Service NHS Trust North West Boroughs Healthcare NHS Foundation Trust Pennine Acute NHS Hospitals Trust Pennine Care NHS Foundation Trust Northern Care Alliance NHS Group Stockport NHS Foundation Trust Tameside and Glossop Integrated Care NHS Foundation Trust The Christie NHS Foundation Trust Wrightington, Wigan and Leigh NHS Foundation Trust East Lancashire Hospitals Lancashire and Blackpool Teaching Hospitals NHS Foundation Trust emma.davies@elht.nhs.uk NHS Trust South Cumbria Cumbria Partnership NHS Foundation Trust East Lancashire Hospitals NHS Trust Lancashire Care NHS Foundation Trust Lancashire Teaching Hospitals NHS Foundation Trust University Hospitals Of Morecambe Bay NHS Foundation Trust
Lead Employers – South East 10.03.2021 Lead Employers Which ICS/STPs will they Which Providers will they support Lead Employer SPOC Regional Workforce RVOC support Lead Sussex Community NHS Sussex Health and Care Brighton and Sussex University Hospitals NHS Trust Caroline.haynes3@nhs.net Shahana Ramsden england.servoc Foundation Trust Partnership East Sussex Healthcare NHS Trust shahana.ramsden@nhs @nhs.net First Community Health and Care .net Integrated Care 24 Queen Victoria Hospital NHS Foundation Trust South East Coast Ambulance Service NHS Foundation Trust Sussex Community NHS Foundation Trust Sussex Partnership NHS Foundation Trust Western Sussex Hospitals NHS Foundation Trust Central Surrey Health Surrey Heartlands Central Surrey Health laura.rivet@nhs.net Surrey and Borders Partnership NHS Foundation Trust Surrey and Sussex Healthcare NHS Trust Ashford and St Peter's Hospitals NHS Foundation Trust Royal Surrey County Hospital NHS Foundation Trust South East Coast Ambulance NHS Foundation Trust Epsom and St Helier University Hospitals NHS NHS Frimley Health Foundation Frimley Health and Care Frimley Health NHS Foundation Trust tina.white@nhs.net Trust ICS South East Coast Ambulance Service NHS Foundation Trust Surrey and Borders Partnership NHS Foundation Trust Solent NHS Trust Hampshire and Isle of Hampshire Hospitals NHS Foundation Trust Angela.murphy28@nhs.net Wight Isle of Wight NHS Trust Portsmouth Hospitals NHS Trust Solent NHS Trust South Central Ambulance Service NHS Foundation Trust Southern Health NHS Foundation Trust University Hospital Southampton NHS Foundation Trust Oxford Health NHS Foundation Berkshire, Oxfordshire and Berkshire Healthcare NHS Foundation Trust joe.smart@berkshire.nhs.uk Trust Buckinghamshire Buckinghamshire Healthcare NHS Trust Oxford Health NHS Foundation Trust Oxford University Hospitals NHS Foundation Trust Royal Berkshire NHS Foundation Trust South Central Ambulance Service NHS Foundation Trust Kent Community Health NHS Kent and Medway Dartford and Gravesham NHS Trust Louise.norris@nhs.net Foundation Trust East Kent Hospitals University NHS Foundation Trust Kent and Medway NHS and Social Care Partnership Trust Kent Community Health NHS Foundation Trust Maidstone and Tunbridge Wells NHS Trust Medway Community Healthcare CIC Medway NHS Foundation Trust South East Coast Ambulance Service NHS Foundation Trust
Lead Employers – North East 10.03.2021 Lead Employers Which ICS/STPs Which Providers will they support Lead Employer SPOC Regional RVOC will they support Workforce Lead Newcastle upon North East and North Cumbria Integrated Care NHS Foundation Trust christine.mann2@nhs Rachel Baillie- england.ney- Tyne Hospitals NHS North Cumbria Northumbria Healthcare NHS Foundation Trust .net Smith vacc- Foundation Trust South Tyneside & Sunderland NHS Foundation Trust Rachel.BaillieSm cell@nhs.net Gateshead Health NHS Foundation Trust ith@hee.nhs.uk County Durham and Darlington NHS Foundation Trust North Tees & Hartlepool NHS Foundation Trust North East Ambulance NHS Foundation Trust Cumbria, Northumberland Tyne & Wear NHS Foundation Trust Sheffield Teaching South Yorkshire Doncaster & Bassetlaw Teaching Hospitals NHS tom.evans7@nhs.net Hospitals NHS and Bassetlaw Foundation Trust Foundation Trust Rotherham Doncaster & South Humber NHS Foundation Trust Barnsley Hospitals NHS Foundation Trust Sheffield Childrens Hospital NHS Foundation Trust Sheffield Teaching Hospitals NHS Foundation Trust Leeds Teaching West Yorkshire Airedale NHS Foundation Trust sarah.brewer3@nhs. Hospitals NHS and Harrogate Bradford District Care NHS Foundation Trust net, Foundation Trust Bradford Teaching Hospitals NHS Foundation Trust Calderdale & Huddersfield NHS Foundation Trust Leeds & York Partnership NHS Foundation Trust Leeds Community Healthcare NHS Trust Mid Yorkshire Hospitals NHS Trust Yorkshire Ambulance NHS Trust Hull University Humber Coast City Healthcare Partnership Tina.Smallwood@he Teaching Hospitals and Vale Hull University Teaching Hospitals NHS Trust y.nhs.uk NHS Trust York Teaching Hospital NHS Foundation Trust Harrogate and District NHS Foundation Trust South Tees Hospitals NHS Foundation Trust Humber Teaching NHS Foundation Trust Tees, Esk and Wear Valleys NHS Foundation Trust
Lead Employers - South West 10.03.2021 Lead Employers Which Which Providers will they support Lead Employer SPOC Regional RVOC ICS/STPs will Workforce Lead they support NHSEI SW All systems 7 Lead Providers alastair.wilson3@nhs.net Jo Howarth england.swcovid1 Workforce Bureau jo.howarth@nhs.n 9-voc@nhs.net et Gloucestershire Gloucester Gloucester Hospitals NHS Foundation Trust mel.murrell@nhs.net Hospitals NHS Foundation Trust North Bristol NHS BNSSG Avon and Wiltshire Mental Health Partnership Matt.Foxon@nbt.nhs.uk Trust North Bristol NHS Trust University Hospitals Bristol and Weston NHS Foundation Trust Royal United BSW Great Western Hospitals NHS Foundation Trust jenny.turton1@nhs.net Hospitals Bath NHS Royal United Hospitals Bath NHS Foundation Trust Foundation Trust Salisbury NHS Foundation Trust Somerset NHS Somerset Somerset Partnership NHS Foundation Trust Mandy.black@somersetft.nh Foundation Trust Taunton and Somerset NHSFoundation Trust s.uk Yeovil District Hospital NHS Foundation Trust Royal Devon and Devon South Western Ambulance Service NHS Foundation Trust Claire.flavin@nhs.net Exter NHS University Hospitals Plymouth NHS Trust Foundation Trust Devon Partnership NHS Trust Northern Devon Healthcare NHS Trust Royal Devon and Exeter NHS Foundation Trust Torbay and South Devon NHS Foundation Trust Dorset University Dorset Dorset County Hospital NHS Foundation Trust francesca.pingarelli@dorsetc NHS Foundation Dorset Healthcare University NHS Foundation Trust cg.co.uk Trust Poole Hospital NHS Foundation Trust The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust Royal Cornwall Cornwall Cornwall Partnership NHS Foundation Trust Laura.wheeler3@nhs.net Hospitals NHS Trust Royal Cornwall Hospitals NHS Trust
Rostering & Payroll Overview - Hospital Hubs and vaccination centres Scenario 1: Lead Employer operated bank Local Trust workers paid from Local NHS trusts Local NHS Trust Local Trust ESR, fed by Lead Lead Employer Employer HealthRoster 1 ESR Rostering RECRUIT Local Trust workers (substantive or bank) also onboarded to Lead Trust HealthRoster Recruited staff 2 National Recruitment (substantive & bank) Recruited staff added to onboarded to Lead Lead Employer HealthRoster via BAU ESR interface Trust ESR ESR TRAIN Lead Trust pay their existing & Lead Employers are 3 Agencies Agency Workers engaged via newly onboarded staff via their ESR responsible for the roster creation & management Lead Trust BAU processes for vaccination centres ROSTER Agency workers paid by their agency and invoice processes as per BAU Lead and Local 4 Trust workers use/book CVD duties via Lead DEPLOY St John staff not rostered by Lead Employer app Employer: St John inform of filled duties 5 No pay data sent to volunteer organisations from Lead Employer END CONTRACT Legend Staff onboarding data flow Payroll data flow Roster creation MI Reporting
Rostering & Payroll Overview - Hospital Hubs and vaccination centres Scenario 2: NHSP operated bank Local Trust workers paid from Local NHS trusts Local Trust ESR, fed by Lead Lead Employer Local NHS Trust Employer HealthRoster 1 ESR Rostering Local Trust substantive workers also onboarded to Lead Trust HealthRoster RECRUIT Local Trust bank Recruited Recruited staff added to workers National Recruitment substantive staff 2 doing CVD onboarded to Lead Lead Employer ESR HealthRoster via BAU ESR interface work join Trust ESR NHSp bank Lead Trust pay their existing & TRAIN newly onboarded staff via their ESR NHSP Bank (Lead Lead Employers are NHSp bank staff onboarded via BAU process / interface 3 Employer) responsible for the roster creation & management NHSp Bank Staff paid by NHSp using BAU interface / process for vaccination centres Agencies Agency Workers engaged via Lead Trust BAU processes ROSTER Lead and Local 4 Agency workers paid by their agency and invoice processes as per BAU Trust workers use/book CVD duties via Lead DEPLOY Employer app St John staff not rostered by Lead Employer: St John inform of filled duties 5 No pay data sent to volunteer organisations from Lead Employer END CONTRACT Legend Staff onboarding data flow Payroll data flow Roster creation MI Reporting
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