COURSE CATALOGUE 2019 - 2020 CONTINUING & PROFESSIONAL EDUCATION - College of the North Atlantic ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
COURSE CATALOGUE 2019 – 2020 CONTINUING & PROFESSIONAL EDUCATION
FOR MORE INFORMATION, PLEASE CONTACT:
College of the North Atlantic – Qatar
Continuing & Professional Education
Phone +974 4495 2111
WhatsApp +974 3304 2840
Email cpe@cna-qatar.edu.qa
2
College of the North Atlantic – Qatar CONTINUING & PROFESSIONAL EDUCATION The CNA-Q Continuing & Professional Education department delivers relevant, value-added and innovative training solutions in Qatar for industry, government, businesses and organizations, driving results today that support the State of Qatar’s National Vision 2030. Whether customized or off-the-shelf, face-to-face or blended learning, the CNA- Qatar Continuing & Professional Education team works in partnership with clients to develop and deliver solutions tailored to their unique workforce needs. Our client solutions include needs assessments, program development and delivery, logistics and project management, account management, evaluation and quality assurance. Existing and customized courses and programs leverage CNA-Q’s 16 years as the State of Qatar’s premier technical college which include state-of-the-art facilities, internationally-recognized instructors, innovative teaching and learning approaches, and internationally accredited curriculum from: • Business Studies • Engineering Technology and Trades • English Language Training • Health Sciences • Information Technology We offer: • Dynamic and flexible courses • Relevant and practical training • Convenient scheduling (full-time, part-time, evenings, weekends) • State-of-the-art facilities in healthcare, IT and engineering • Expertise from CNA-Q’s diverse staff • Local, national and international experts Take this opportunity to enhance your capabilities to achieve professional growth for yourself, your team and your organization. In addition to our line of corporate training courses, we are excited to extend our reach into the community and to offer QCHP accredited Continuing & Professional Develop- ment (CPD) activities for healthcare professionals.
CPE COURSE CATALOGUE
Table of Contents
CATEGORY 1 CATEGORY 3
ENGLISH LANGUAGE............................................... 7 ENGINEERING TECHNOLOGY ............................... 16
Everyday English ................................................................ 7 Engineering Technology Gas Chromatography .................. 16
Business English ................................................................ 7 Distributed Control Systems Fundamentals (Process) ...... 16
TOEFL Preparation ............................................................. 7 Coupling and Shaft Alignment Techniques:
IELTS Preparation Course .................................................. 7 Rim and Face Reverse Dial and Laser Alignment ...............16
CNA-Q Preparatory Institute .............................................. 7 Basic Instrumentation Skills ............................................. 16
Beginner English (CEFR A1/IELTS 1.0 – 1.5) ........................ 8 Fans and Blowers..............................................................17
Intermediate English 1 (CEFR A2/IELTS 2.0 – 3.0) .............. 8 Programmable Logic Controllers ...................................... 17
Intermediate English 2 (CEFR B1/IELTS 3.5 – 4.5) .............. 8 Distributed Control System Fundamentals
Advanced English (CEFR B2/IELTS 5.0 – 5.5) ..................... 9 (Instrumentation) ............................................................. 17
Writing in English ............................................................... 9 Electrical Safety for Non-Electrical Personnel .................. 17
Business Proposal Writing ................................................ 10 Control Valve and Positioners .......................................... 17
English for Customer Service ........................................... 10
Basic Report Writing ........................................................ 10 CATEGORY 4 HEALTH AND WELLBEING.............. 18
Meeting Agendas and Minutes ......................................... 10 Emergency First Aid – Canadian Red Cross ...................... 18
English Grammar ............................................................. 10 Standard First Aid – Canadian Red Cross ......................... 18
Basic Life Support – American Heart Association ............. 18
CATEGORY 2 Advanced Cardiac Life Support –
BUSINESS STUDIES ............................................... 11 American Heart Association ............................................ 18
Advanced Public Speaking Skills ...................................... 11 Pediatric Advanced Life Support (PALS) ........................... 19
Supervisory Skills for Frontline Managers ........................ 11 Emergency Medical Technician Basic (EMT-B) .................. 19
Personal Finance Planning ............................................... 11 Medical Terminology ........................................................ 19
Professional Selling.......................................................... 11 Cardiovascular System .................................................... 19
Introduction to Strategic Management ............................. 11 Disorders of Cardiovascular System ................................. 19
Delivering Customer Service Excellence .......................... 12 Dental Hygiene Instrumentation for Dental Health............ 20
Basic Financial Statement Analysis .................................. 12 Post-Operative Oral Hygiene Instructions ......................... 20
Accounting and Finance for Non-Financial Managers ....... 12 Venipuncture and Laboratory Analysis ............................. 20
Project Management for Non-Managers........................... 12 Communications in Healthcare ........................................ 20
Enterprise Project Management and The Lymphatic System ..................................................... 20
Business Performance ..................................................... 12 Infection Control.............................................................. 20
Project Appraisal and Analysis ......................................... 12 Radiographic Image Analysis Guidelines........................... 20
Introduction to Matrix Management and Principles of Occupational Health and Safety ................... 21
Cross Group Reporting .................................................... 12 Pain Management ............................................................ 21
Project Scheduling, Cost Planning Skills .......................... 13 Emotional Intelligence in Healthcare ................................ 21
Mergers, Acquistions Integration and Introduction to ECGS ....................................................... 21
Change Management ....................................................... 13 Ergonomics in HealthCare ............................................... 21
Project Risk Management, Uncertainty and Basic Principles of Healthcare Ethics ............................... 21
Decision Analysis............................................................. 13 Diabetes and Ramadan .................................................... 21
Anti-Money Laundering and
Combating Financial Terrorism......................................... 13
Introduction to Qatar Business Law.................................. 14
Performance Management............................................... 14
Supervisory Skills ............................................................ 14
Health and Safety in the Workplace ................................. 14
Human Resource Functions ............................................. 14
Human Resource Planning ............................................... 14
Fundamentals of Project Management ............................. 15
Instructional Skills Workshop (ISW) .................................. 15
Human Resource Information Systems............................. 15
Introduction to Money and Banking.................................. 15
4 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020
CATEGORY 5
INFORMATION TECHNOLOGY ............................... 22
Computer Self Defence.................................................... 22
Information Security Fundamentals ................................. 22
Information Security Practice .......................................... 22
Information Security Planning .......................................... 22
Network and Cloud Security ............................................ 22
Security Threats and Counter Measures .......................... 22
Ethical Hacking ................................................................ 23
Critical Security Controls ................................................. 23
Building Trusted Systems ................................................. 23
IT Project Management .................................................... 23
CATEGORY 6
INTERNATIONAL ACCREDITATIONS .....................24
ICS 200 Incident Command System................................. 24
ICS 300 Intermediate Insident Command System –
ICS for Expanding Incidents ............................................. 24
ICS 400 Advanced Incident Command System ................ 24
Project Management Certificate ...................................... 24
Project Scope Management ............................................. 24
Project Communications Management............................. 25
Project Time Management ............................................... 25
Project Risk Management ................................................ 25
Project Quality Management ............................................ 25
Project Human Resource Management ............................ 25
Project Procurement Management................................... 25
Project Cost Management ............................................... 25
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 5
6 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020
CATEGORY 1:
ENGLISH LANGUAGE
CNA-Q’s English Language courses provide opportunities for individuals and businesses to improve
English language skills in a communicative and fun learning environment. In addition to the courses listed
here, we offer a large selection of customized courses that are targeted to specific audiences.
A placement test is required for entry into all English Language courses, except for CNA-Q Preparatory
Institute. The placement test takes approximately 1 hour and is available by appointment only.
EVERYDAY ENGLISH IELTS PREPARATION COURSE
This is a series of courses intended for adult This course will familiarize learners with the IELTS
learners of all levels of English language. The course test and prepare learners for the test. Learners will be
will introduce English skills essential for success in introduced to the sections of the IELTS and will
personal and professional life and will encourage complete a number of practice tests.
learners to become independent users of English.
The series is comprised of nine levels of study. They will practice skills, strategies and exercises in
Learners will be placed in the appropriate level reading, listening, writing, and speaking to help them
according to their language abilities. meet the demands of the IELTS test. Learners will have
the opportunity to take the IELTS exam at the CNA-Q
BUSINESS ENGLISH IELTS Center.
English as a Foreign Language (EFL) course series
with an emphasis on business themes. It is designed CNA-Q PREPARATORY INSTITUTE
to review business tasks and functions based on This preparatory review course will enhance a
speaking and listening skills. Learners will also have learners’ English abilities in speaking, listening, reading
the opportunity to further improve their ability to and writing. In addition to language acquisition, learners
read and write in English, and to understand and use will also receive a thorough review of mathematical
basic grammar patterns. skills. Learners will also have the opportunity to write
The series is comprised of six levels of study and the CNA-Q Academic English and Mathematics
learners will be placed in the appropriate level according Placement Tests. Should the learner successfully
to their language abilities. score the required band scores, they will be
eligible to enroll at CNA-Q.
TOEFL PREPARATION
Test of English as a Foreign Language iBT® (TOEFL) is
an internationally recognized exam required in many
countries to place learners in higher education
institutions. In this course, learners will develop their
English skills as well as develop strategies for taking
the TOEFL test.
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 7
BEGINNER ENGLISH INTERMEDIATE ENGLISH 2
(CEFR A1 / IELTS 1.0 - 1.5) (CEFR B1 / IELTS 3.5 - 4.5)
The Beginner English course is our lowest level of At level B1 students are able to maintain interaction
generative language use - the point at which the and get across what they want to express in a range
learner can interact in a simple way, ask and answer of contexts and follow the main points of extended
simple questions about themselves, where they live, discussion around them, provided that speech is
people they know, and things they have, initiate and clearly articulated in standard dialect. They can
respond to simple statements in areas of immediate express the main point they want to make and keep
need or on very familiar topics, rather than relying going, even though they may have to pause for
purely on a very finite rehearsed, lexically-organised grammatical, especially in longer stretches of free
repertoire of situation-specific phrases. production. The second feature is the ability to cope
flexibly with problems in everyday life, for example
Students at this level can understand and use familiar coping with less routine situations on public transport,
everyday expressions and very basic phrases. dealing with most situations likely to arise when making
They can introduce themselves and others and can ask travel arrangements through an agent or when actually
and answer questions about personal details such as traveling entering unprepared into conversations on
where they live, people they know and things they have. familiar topics.
They can interact in a simple way provided the other
person talks slowly and clearly and is prepared to help. Students can understand the main points of
clear standard input on familiar matters regularly
INTERMEDIATE ENGLISH 1 encountered in work, school, leisure, etc. They can
(CEFR A2 / IELTS 2.0 - 3.0) deal with most situations likely to arise whilst travelling
At the A2 level students are beginning to be able to in an area where the language is spoken and can
function in social situations. They are able to use produce a simple connected text on topics which are
simple everyday polite forms of greeting and address, familiar or of personal interest. They can describe
greet people, ask how they are and react to news, experiences and events, dreams, hopes and ambitions
handle very short social exchanges, ask and answer and briefly give reasons and explanations for opinions
questions about what they do at work and in their free and plans.
time, make and respond to invitations, discuss what to
do, where to go and make arrangements to meet, make
and accept offers. They can also function ‘out and
about’. They can make simple transactions in shops,
post offices or banks, get simple information about
travel, use public transport, ask for basic information,
ask and give directions, and buy tickets.
Students at this level can understand sentences
and frequently-used expressions related to areas of
most immediate relevance (e.g. very basic personal
and family information, shopping, local geography,
employment). They can communicate in simple
language and complete routine tasks requiring a simple
and direct exchange of information on familiar and
routine matters. They can describe in simple terms
aspects of their background, immediate environment
and matters in areas of immediate need.
8 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020
ADVANCED ENGLISH
(CEFR B2 / IELTS 5.0 - 5.5)
At the B2 level there is a focus on effective argument. At the B2 level, students should be able to understand
Students are able to account for and sustain the main ideas of complex texts on both concrete
their opinions in discussion by providing relevant and abstract topics, including technical discussions
explanations, arguments and comments. They can in their field of specialisation. They can interact with
explain a viewpoint on a topical issue giving the a degree of fluency and spontaneity that makes
advantages and disadvantages of various options and regular interaction with native speakers quite possible
can develop an argument giving reasons in support of without strain for either party. They can produce clear,
or against a particular point of view. They can take an detailed text on a wide range of subjects and explain a
active part in informal discussion in familiar contexts, viewpoint on a topical issue giving the advantages and
commenting, putting their point of view clearly, disadvantages of various options.
evaluating alternative proposals and making and
responding to hypotheses. They are able to hold their WRITING IN ENGLISH
own effectively in social discourse and understand This course is designed to develop and improve learners
in detail what is said to them in the standard spoken English language writing skills. The course will focus
language even in a noisy environment. They can initiate on the grammar needed to write effectively, from the
discourse, take their turn when appropriate and end sentence to the essay and beyond. Learners will be
a conversation when they need to, though they may introduced to a variety of topics including sentence
not always do this elegantly. They can interact with a structures and the verb tenses that are needed to
degree of fluency and spontaneity that makes regular write successfully.
interaction with native speakers quite possible without
imposing strain on either party. There is a new degree
of language awareness. They are able to correct
mistakes if they have led to misunderstandings, can
make a note of “favourite mistakes” and consciously
monitor speech for it/them and generally they can
correct slips and errors if they become conscious of
them.
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 9
BUSINESS PROPOSAL WRITING
This course is designed to review elements of writing
for business, in English, with a specific focus on the
formatting and content of business proposals. Learners
will have the opportunity to further improve their ability
to write in English and to understand the uses and
importance of writing to communicate in business.
Major subjects include: analyzing the need for written
communication, using written language to communicate
effectively, business proposal purpose and format, and
using visuals to communicate effectively.
ENGLISH FOR CUSTOMER SERVICE
This English for Customer Service course is designed to
enable retail staff’s ability to communicate effectively with
their customers in English. At the end of the course,
learners will be able to use English with more self
confidence and, at the same time, supply them with an
upgraded set of key phrases and vocabulary frequently
used in their daily work.
BASIC REPORT WRITING
This is an introductory report writing course designed
to introduce, develop, and apply report writing skills.
Various workplace report formats will be examined,
with a special emphasis on the use of appropriate
report types, structures, and visuals. Learners will
analyze sample reports and write various reports
during the course.
MEETING AGENDAS AND MINUTES
This workplace communications course is designed to
improve two essential meeting skills: creating agendas
for effective meetings and developing official meeting
minutes. Learners will analyze the elements and struc-
tures of professional meeting agendas and minutes.
Learners will gain practical experience in creating
agendas for use in a variety of meetings, taking meet-
ing notes while listening to a meeting in progress, and
developing detailed and accurate minutes following
meetings.
ENGLISH GRAMMAR
This series of courses is designed to be a review of
beginner grammar and as an introduction to intermediate
and advanced grammar. During the course, learners will
have the opportunity to practice the grammar reviewed FOR MORE INFORMATION, PLEASE CONTACT:
or learned in class. Each course will build on the previous College of the North Atlantic – Qatar
one. Continuing & Professional Education
Phone +974 4495 2111
WhatsApp +974 3304 2840
Email cpe@cna-qatar.edu.qa
10 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020CATEGORY 2:
BUSINESS STUDIES
You will gain internationally-recognized qualifications and the practical skills to transform existing businesses
or start your own. Leading instructors will support you to think critically, develop your own ideas and
relate them to real-life business situations.
Additionally, you’ll develop vital skills such as flexibility, teamwork and project management, learn to be
effective in multicultural and Western business environments, and develop strong networking skills.
ADVANCED PUBLIC SPEAKING SKILLS PERSONAL FINANCE PLANNING
This course provides students with a foundation of Learners will develop their skills in evaluating a client’s
persuasive speaking skills, from speech development financial health, time value of money, credit management,
through to effective delivery. In this course learners will personal insurance risk management, brief overview
create outlines, develop PowerPoint presentations, and of investment and retirement planning, and estate
perform impromptu speaking using techniques such as planning.
vocal variety, body language, stage presence, and stage
movement. Topics include: nervousness, bad habits, PROFESSIONAL SELLING
impromptu speaking, speech organization, opening & This course outlines the basic concepts of professional
closing hooks and PowerPoint presentations. selling. It provides an overview of the selling environ-
ment and sales career paths. The course will assist in
SUPERVISORY SKILLS FOR FRONTLINE the preparation and making of a successful sales
MANAGERS presentation and show techniques for closing a sale.
This course is designed for frontline supervisors to Also, the functions of the sales manager will be dis-
improve their theoretical knowledge and applied cussed.
behavioural skills relating to the supervision of oper-
ations frontline staff. The course provides an aligned INTRODUCTION TO STRATEGIC
approach where supervisors will be better able to MANAGEMENT
communicate the organization’s operational goals to This course will enable learners to be exposed to the
their teams. Frontline supervisors will develop the inter-relationship of the functional areas of business.
abilities to more efficiently supervise and report on The focus will be on strategy development for business
employee performance to management, with timely management, enabling learners to apply organizational,
escalation for decision-making efforts. The course is financial, human resource, and marketing decisions to
highly interactive and experiential with an emphasis on business applications.
group work and activities.
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 11DELIVERING CUSTOMER SERVICE ENTERPRISE PROJECT MANAGEMENT &
EXCELLENCE BUSINESS PERFORMANCE
This engaging and interactive course enables learners to This course begins with the identification and needs
value and develop world class customer service skills. analysis of business to create ways to improve
The focus is on motivating front line staff to take ownership business financial performance. It advances the
for excellence and to enable and equip them to deliver necessary skill sets required to make a business
exceptional customer service. and a project successful. Skill areas discussed are
planning, monitoring, controlling and evaluating
BASIC FINANCIAL STATEMENT ANALYSIS projects to their conclusion.
Learners will apply ratio, trend and other financial
analysis techniques in interpreting the financial health, PROJECT APPRAISAL & ANALYSIS
credit worthiness and investment potential of a firm. This course develops the skills required by project
The course will serve as a foundation for bank lending managers to adequately identify, assess and manage
and investment courses. the risks associated with projects. Assessment tools
such as Decision Trees, Programming Techniques
ACCOUNTING AND FINANCE FOR – Gannt Charts, Network & Critical Path Analysis,
NON-FINANCIAL MANAGERS Manpower Planning, Contingency Planning & Earned
This course offers a summary of financial and accounting Value Analysis are introduced and practiced. Additional
principles, terms and calculations which are relevant financial analysis tools such as Payback, NPV and IRR
for non-financial managers who handle financial data. are also discussed and demonstrated.
This course enables the learners to analyze and
interpret commonly used financial information in INTRODUCTION TO MATRIX MANAGEMENT &
making business decisions and working more effectively CROSS GROUP REPORTING
with the financial managers of their organization. Through This course introduces the concept of Matrix
emphasis on the application and understanding of Management, analyzing the challenges and the
financial information rather than its preparation, the benefits of this type of management in the workplace.
course will enable you to communicate financial related The various styles are explained and used to establish
matters more effectively, understand the performance an effective matrix model. Additional topics are the
metrics of the organization, read and use company challenges of leading, integrating and motivating a
reports, and grasp other managerial accounting aspects. Matrix team, succeeding as an employee in a Matrix
Management situation and developing strategies to
PROJECT MANAGEMENT FOR perform key managerial functions inside the team.
NON-MANAGERS
This course introduces and begins to develop the
skills for project planning. It highlights the importance
of monitoring and controlling the project, through
the various activities. Effectively using budget and
quality features to bring projects in on time and within
assigned costs.
12 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020PROJECT SCHEDULING, COST PLANNING ANTI-MONEY LAUNDERING AND
SKILLS COMBATING FINANCIAL TERRORISM
This course will develop the participants skills in This course is designed to provide learners with
managing and mitigating schedules, costs, scope and current information regarding strategies for anti-
resource risks associated with a project. Participants money laundering (AML) and combating the financing
will develop a project recovery plan for budget and of terrorism (CFT). Learners will gain knowledge of
schedule overruns. Participants will identify value AML and CFT regulations in the State of Qatar and
mismatches, through the use of the ratio of Whole international best practices. There will also be a focus
Life Costing. Participants will learn to capture and on the preventive measures that financial institutions
incorporate stakeholders’ input in the development can use to prevent and detect money laundering and
of project charter and plans. Learn the fundamental the financing of terrorism. This course will provide
concepts of Value Engineering and Analysis. learners with an awareness of the organizations setting
the best practice standards for AML and CFT on a
MERGERS, ACQUISITIONS INTEGRATION global basis. Learners will become familiar with recent
AND CHANGE MANAGEMENT money laundering techniques, through the use of case
This course introduces participants to the concepts study examples. Learners will apply their knowledge
and activities related to deciding whether to merge regarding anti-money laundering and the prevention of
or acquire or continue to operate independently. financial terrorism to case study analysis.
Participants will learn about selecting the right
targets for the right reasons, analyzing all the relevant
factors not just the financial and legal considerations.
Participants will learn how to effect integration and
change effectively using the right change models,
future proofing and communications models.
Additional tools to be discussed and incorporated
include, leverage scale economies, reducing cycle
times and improve process models. Participants
will learn the importance of protecting intellectual
property, trademarks, brand values, dealing with
employment laws and regulations.
PROJECT RISK MANAGEMENT,
UNCERTAINTY AND DECISION ANALYSIS
This course covers the project risk management
area. Participants will learn how to review the
requirements of a project as it relates to risk.
Participants will develop a project plan and risk
management strategy. Identify and understand the
roles and responsibilities of project stakeholders and
apply effective strategies to deliver a project on time
while addressing and mitigating any risk issues.
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 13INTRODUCTION TO QATAR BUSINESS LAW HEALTH AND SAFETY IN THE WORKPLACE
This course will introduce learners to the laws This course is an introduction to health and safety
relevant to business within the State of Qatar. in the workplace and emphasizes the importance of
They will explore the laws applicable to business how to develop a safety culture at work detailing the
ownership and operations including those relevant various types of workplace health and safety hazards.
to forms of business ownership, business operations, The legal, financial and human consequences of an
and human resource management. Learners will be unsafe workplace are presented, together with the
taught about contract law, commercial companies’ contemporary issues in health and safety.
laws, labour & employment laws, and tort laws.
Learners will be able to identify and analyze laws HUMAN RESOURCE FUNCTIONS
pertaining to common business scenarios. This course introduces the learner to major functions
within the area of professional human resources.
PERFORMANCE MANAGEMENT The primary focus will be an introduction to the
This course is designed to give learners practice in following human resource functions: Recruitment
the practical applications related to human resource and Selection, Training and Development,
planning including: forecasting the demand for staff, Compensation and Employee Benefits, Health and
analysing the supply of human resources, assessing Safety in the Workplace, and Employee Relations.
the options to fill HR needs, and building a model for
succession planning. HUMAN RESOURCE PLANNING
This course is designed to give learners practice in
SUPERVISORY SKILLS the practical applications related to human resource
This course provides entry level to mid-level planning including: forecasting the demand for staff,
supervisors and managers with the skills and analysing the supply of human resources, assessing
competencies needed to supervise work, the options to fill HR needs, and building a model for
communicate effectively, motivate employees, succession planning.
resolve workplace conflicts, and implement change
in a dynamic and diverse work environment.
14 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020FUNDAMENTALS OF PROJECT
MANAGEMENT
The Fundamentals of Project Management is an
introductory course only and is not part of the
Project Management Certificate. This 24 hr course
maybe of interest for those who wish to gain a
general understanding of Project Management and
PMI® standards.
INSTRUCTIONAL SKILLS WORKSHOP (ISW)
The Instructional Skills Workshop (ISW) is offered
within a small group setting (5–6 learners) and is
designed to enhance the teaching effectiveness of
both new and experienced educators. During the
24-hour workshop (usually offered over 4 days).
Learners design and conduct three “mini-lessons”
and receive verbal, written and video feedback
from each other. Using an intensive experiential
learning approach, the workshop encourages
reflection and examination of one’s teaching
practices with feedback focused on the learning
process rather than on the content of the lesson.
Learners receive a certificate recognized by many
international institutions.
HUMAN RESOURCE INFORMATION
SYSTEMS
This course is designed to provide learners with
an introduction to the use of human resource
information systems (HRIS). Emphasis is on the
practical aspects of how technologies, such as
internet, intranet and web-based applications
influence the administration of human resource
activities designed to attract and retain valuable
employees and to add value to an
organization.
INTRODUCTION TO MONEY AND BANKING
Learners are introduced to the role of money and
banks in contemporary economies with a focus
on the local banking context including the money
creation process, the evolvement of the licensing
of banks, central banking, and international
transactions.
FOR MORE INFORMATION, PLEASE CONTACT:
College of the North Atlantic – Qatar
Continuing & Professional Education
Phone +974 4495 2111
WhatsApp +974 3304 2840
Email cpe@cna-qatar.edu.qa
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 15CATEGORY 3:
ENGINEERING
TECHNOLOGY
Our Engineering Technology courses are offered at the College’s state-of-the-art laboratories and
facilities, equipped with the latest industrial machinery. Our instructors have decades of industry
experience, bringing knowledge-filled and interactive learning to help clients’ gain edge in the energy
and industry sector.
ENGINEERING & TECHNOLOGY GAS COUPLING AND SHAFT ALIGNMENT
CHROMATOGRAPHY TECHNIQUES: RIM AND FACE,
This course is designed to introduce learners to REVERSE DIAL AND LASER ALIGNMENT
the concepts of gas chromatography (GC) and includes: This course is designed to allow learners with a
fundamentals of chromatographic theory, instrument fundamental background in coupling and shaft
components with an emphasis on capillary column alignment to expand their mechanical knowledge
chromatography, calculations applications, and and related hands-on experience. Learners will
troubleshooting. In the lab portion of the course, the build on their mechanical backgrounds to further
learners will get hands on experience with operat- develop their understanding of coupling and shaft
ing a gas chromatograph including proper sample alignment tools and instruments, and demonstrate
handling techniques, safe operating techniques, data related applied skills within industrial settings. Learn-
analysis and calculations. ers will be taught the theories of coupling and shaft
alignment, and perform associated techniques with
DISTRIBUTED CONTROL SYSTEMS rims and face, reverse dials, and lasers. Learners will
FUNDAMENTALS (PROCESS) be instructed on how to use lasers to make align-
This course is designed to introduce learners to the ments on a variety of couplings. They will develop
fundamentals of Distributed Control Systems (DCS). how to professionally perform pre-alignment checks.
learners will be taught about computer interface Learners will be taught to troubleshoot problems with
hardware and software hierarchies related to DCS. coupling and shaft alignment to make corrections and
Learners will display control loops on a DCS screen, repairs as required in industrial settings.
and perform a variety of control loop maneuvers.
They will gain knowledge and applied skills with the BASIC INSTRUMENTATION SKILLS
DCS simulator to optimally tune control loops using This course is designed to introduce technicians
a variety of control system modes. Learners will be to fundamental instrumentation skills for process
taught to troubleshoot problems with Distributed plant personnel who desire to better understand the
Control Systems and to make required adjustments process operations, instrumentation and automated
needed within industrial settings. controls that run the plant processes.
16 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020FANS AND BLOWERS CONTROL VALVES AND POSITIONERS
Fans and blower systems are used in most residences, This course is designed to introduce learners to
plants, and industries. Proper specifications and instrumentation concepts related to control valves
selection of blowers and fans are the first requirement and positioners. Learners will build on their fundamental
for more efficient machines. The different types instrumentation background to develop subject
of fans and blowers and their range of application, knowledge and applied skills regarding the operating
structure and operation will be the focus of this course. principles and theory associated with control
Understanding the performance curves of the fan and valves and positioners. Learners will assemble and
blower machines, and their interactions with the duct disassemble control valves and positioners. They will
systems play an important role for trouble-free operation test and calibrate control valves and positioners to learn
and reduced machine downtime. how to troubleshoot, maintain, and repair common
instrumentation issues that occur within industrial
PROGRAMMABLE LOGIC CONTROLLERS settings.
This course is designed to develop learners fundamental
instrumentation concepts regarding programmable logic
controllers. Learners will build on their instrumentation
background to develop knowledge and application of
skills regarding the architecture, operations and
applications of programmable logic controllers.
Learners will select and connect interface devices and
program logic controllers to given specifications and for
particular usages. Learners will be taught theory and
demonstrate applied knowledge regarding the design,
diagnosis, and maintenance of plant conditions and
programmable industrial operating systems.
DISTRIBUTED CONTROL SYSTEM
FUNDAMENTALS (INSTRUMENTATION)
This course is designed to introduce learners to
Distributed Control Systems (DCS). It will provide
technicians with a fundamental background in DCS
hardware, loop configurations, and data management
systems. Learners will be taught about computer
interface hardware and software hierarchies related to
Distributed Control Systems. Learners will be trained
to configure control loops using DCS function blocks,
design graphic windows, display operation screens,
change block modes and set points and design control
programs by using sequence tables and related
components. Learners will gain knowledge and applied
skills with the Centum VP DCS from YOKOGAWA as
well as the DELTAV DCS from Emmerson. Learners will
be taught to troubleshoot problems with Distributed
Control Systems and to make required adjustments
needed within industrial settings.
ELECTRICAL SAFETY FOR NON-ELECTRICAL
PERSONNEL
This course provides information on general electri-
FOR MORE INFORMATION, PLEASE CONTACT:
cal, safety principles and best practices for research
or activities where electrical hazards exist. The course College of the North Atlantic – Qatar
is suitable for all non-electrical plant personnel that Continuing & Professional Education
interact with electrical equipment and systems in Phone +974 4495 2111
performing routine tasks. WhatsApp +974 3304 2840
Email cpe@cna-qatar.edu.qa
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 17CATEGORY 4:
HEALTH AND WELLBEING
Aligning with Qatar’s vision to build a strong and thriving healthcare workforce, CNA-Q offers a variety of
professional development activities to meet current and changing educational needs of Qatar’s healthcare
practitioners.
We provide learning that supports professional growth, opens pathways for career development, and
promotes lifelong learning. We aim to improve practitioner’s knowledge, skills and competence by delivering
relevant, accessible, interactive learning.
CANADIAN RED CROSS – AMERICAN HEART ASSOCIATION –
EMERGENCY FIRST AID (EFA) BASIC LIFE SUPPORT (BLS)
Basic First Aid & CPR techniques are taught in an This course was designed by the American Heart
interactive environment for individuals who want Association to prepare a wide variety of healthcare
an overview of First Aid & CPR for the workplace or professionals to recognize several life threatening
home. The course covers skills needed to recognize, emergencies and provide CPR, use an Automated
prevent and respond to cardiovascular emergencies External Defibrillator (AED), and relieve choking in a
for adults and children, CPR Level C, AED and other safe, timely, and effective manner. This course
topics such as choking, airway and breathing emer- includes adult, child, and infant rescue skills in both
gencies, and prevention of disease transmission. the out-of-hospital and in-hospital settings.
CANADIAN RED CROSS – AMERICAN HEART ASSOCIATION –
STANDARD FIRST AID (SFA) ADVANCED CARDIAC LIFE SUPPORT (ACLS)
Comprehensive First Aid & CPR techniques for health This advanced course highlights the importance of
care providers who want more knowledge to respond high-performance team dynamics and communication,
to emergencies in the home, at work or at play. The systems of care, recognition and intervention of
course covers a variety of topics from basic (such as cardiopulmonary arrest, immediate post-cardiac
cardiovascular and breathing emergencies, CPR arrest, acute dysrhythmia, stroke, and acute
Level C, AED, and prevention of disease transmission) coronary syndromes (ACS).
to in-depth, such as sudden medical conditions and
injuries to the head and spine.
18 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020PEDIATRIC ADVANCED LIFE SUPPORT be taught to analyze the importance of root words,
(PALS) suffixes and prefixes to garner meaning of medical
The goal of the Pediatric Advanced Life Support terminology. Word theory will be learned and
(PALS) course is to improve the quality of care pro- reinforced with practical application to allow learners
vided to seriously ill or injured children, resulting in to develop skills with regards to medical terminology.
improved medical outcomes. This classroom-based,
instructor-led course teaches the important CARDIOVASCULAR SYSTEM
concepts of a systematic approach related to This course is designed to provide learners with
pediatric advanced life support. an overview of the anatomy and physiology of the
cardiovascular system. They will be taught about the
EMERGENCY MEDICAL TECHNICIAN – functions of the cardiovascular system, the struc-
BASIC (EMT-B) ture of the heart, and the vessels and the blood
Emergency Medical Technicians (EMT) are a critical supply of the heart. They will be taught about the
link between the scene of an emergency and the conduction system and the systemic and pulmonary
health care system. EMT’s provide out of hospital circulation of the heart. They will be able to deter-
emergency medical care and transportation for mine normal and abnormal heart functioning. They
critical and emergency patients who access the will examine heart sounds, pulse, blood pressure to
emergency medical services (EMS) system. EMT’s determine cardiac function.
have the basic knowledge and skills necessary to
stabilize and safely transport patients ranging from DISORDERS OF CARDIOVASCULAR SYSTEM
non-emergency and routine medical transports to This course is designed to teach healthcare
life threatening emergencies. Emergency Medical professionals the fundamentals of disorders of the
Technicians function as part of a comprehensive cardiovascular system. Cardiovascular diseases are
EMS response system, under medical oversight. the leading cause of death, however most of the
Emergency Medical Technicians per form complications of these diseases are preventable or
inter ventions with the basic equipment typically can be controlled by proper lifestyle management
found on an ambulance. and treatment. By learning about the structure and
functions of the cardiovascular system and the
MEDICAL TERMINOLOGY specific disorders of the cardiovascular system,
This course is designed to provide learners with an healthcare practitioners can develop a stronger
overview of best practices for approaching medical awareness of these serious diseases, and be better
terminology. Learners will gain an understanding of able to aid patients to decrease their related morbidity
how to interpret medical terminology used specifically and mortality.
within healthcare settings. Learners will be introduced
to elements of the language of medicine, the history
of medical terminology, the components of medical
words, and atypical medical words. Learners will
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 19DENTAL HYGIENE INSTRUMENTATION
FOR DENTAL HEALTH
This course is designed to provide learners with an
overview of best practices for dental professionals
with regards to nutritional counselling. Practitioners
will be taught about nutrition and health, nutrients,
Canada’s Food Guide, and oral health. Learners will
acquire methods to improve patients’ oral health via
diet analysis and nutritional counselling. Through the
promotion of healthy eating, practitioners will be
taught to promote patient oral healthcare.
POST-OPERATIVE ORAL HYGIENE
INSTRUCTIONS
This course is designed to promote practitioners’
skills in delivering post-operative instructions to pa-
tients after most of the common dental procedures
in various dental settings. These skills will be benefi-
cial for all dental professionals with regards to giving
oral health education, post-operative instructions. The
course offers dental professionals an opportunity to
demonstrate and improve their patient communication
skills while roleplaying and participating in experiential
learning activities.
VENIPUNCTURE AND LABORATORY
ANALYSIS
This course reviews best practice guidelines for the
collection of laboratory specimens by venipuncture.
Topics include: safety for the phlebotomist and the
patient, aseptic techniques, and factors that influ-
ence the qualities of the blood sample collected. INFECTION CONTROL
This course focuses on the best practices of infection
COMMUNICATIONS IN HEALTHCARE control. Learners will review ways to prevent the
This course is designed to provide students with an spread of infectious diseases. They will be taught
overview of the core components of communication how to break the link in the chain of infection.
within a healthcare environment. Practitioners will Learners will become familiar with best practices for
be introduced to elements of verbal and nonverbal cleaning, disinfection, and waste disposal.
communication, as well as characteristics of effective
communication. RADIOGRAPHIC IMAGE ANALYSIS
GUIDELINES
THE LYMPHATIC SYSTEM In this course, practitioners will define and discuss the
This course is designed to enable healthcare practi- importance of Image Analysis, as well as identify the
tioners to acquire a comprehensive knowledge of gross characteristics of optimal radiographic projections.
anatomy and physiology of the Lymphatic System. In ad- They will assess radiographic images to identify and
dition, healthcare practitioners will gain an understand- describe common radiographic characteristics of sub–
ing of the general principles of pathophysiology and the optimal images using an image analysis checklist and
immune response, and common diseases related to the discuss techniques to correct common radiographic
lymphatic system. errors.
20 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020PRINCIPLES OF OCCUPATIONAL ERGONOMICS IN HEALTHCARE
HEALTH AND SAFETY This course introduce learners to the techniques
This course introduces healthcare practitioners to involved in assessing the interface between workers
the basic principles of Occupational Health and and their machines, tasks, tools and equipment in a
Safety (OH&S). Healthcare practitioners will gain health care environment. Ten ergonomic principles
knowledge and applied skills to minimize the risk of will be reviewed and applied to various work exam-
occupational injuries within their medical practices. ples.
Topics include: sources and techniques for hazard
identification, risk assessment, and risk control. BASIC PRINCIPLES OF HEALTHCARE
ETHICS
PAIN MANAGEMENT This is an introductory course in healthcare ethics.
This course addresses the common types of pain Practitioners will learn about moral, ethics, paternal-
that are managed within the healthcare setting. ism and benevolence. Participants will differentiate
Learners will have the opportunity to study the between compensatory, retributive, procedural and
pathology of common types of pain, as well as the distributive justice with regards to medical ethics.
techniques used in the assessment and management The principle of double effect and the concept of
of pain. Special emphasis will be placed on managing informed consent will also be areas of focus. Partic-
pain using pharmacological agents, including narcot- ipants will learn through lectures, selected readings,
ics and non-narcotics. group activities, and discussions.
EMOTIONAL INTELLIGENCE DIABETES AND RAMADAN
IN HEALTHCARE This course is designed to provide healthcare practi-
In this course the healthcare practitioners will identify tioners with an understanding of best practices and
the elements of Emotional Intelligence (EQ), and guidelines for managing diabetes during the month
explore personal EQ. Practitioners will differentiate of Ramadan in Muslim patients who are religiously
between EQ and Intelligence Quotient (IQ), and observant and refrain from food, liquids and medica-
develop an understanding of how brain function tion during sunlight hours. Topics include the patho-
affects EQ. They will explore emotional response and physiology of fasting, risks, and the significance of
use EQ techniques to manage difficult moments and pre - and post-Ramadan supervision of patients with
deal with crisis. diabetes.
INTRODUCTION TO ECGS
This course is designed to promote practitioners’ skills in
reading and interpreting ECG rhythms. Learners will be FOR MORE INFORMATION, PLEASE CONTACT:
taught about electrophysiology, gain a basic understand-
College of the North Atlantic – Qatar
ing of waves and measures and learn the key steps in
Continuing & Professional Education
analyzing ECG rhythms. They will be taught about lethal
Phone +974 4495 2111
arrhythmias and to recognize shockable rhythms. These
WhatsApp +974 3304 2840
fundamental ECG skills are beneficial for medical profes-
Email cpe@cna-qatar.edu.qa
sionals.
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 21CATEGORY 5:
INFORMATION
TECHNOLOGY
CERTIFICATE IN CYBER SECURITY PROGRAM
This program is aimed at professionals currently in the Information Technology field with an interest in
cyber security or given company responsibilities related to cyber security outside their experience, and
those who need to advance their current cyber security knowledge.
COMPUTER SELF DEFENCE INFORMATION SECURITY PLANNING
This hands-on lab course introduces key ideas for This course covers key concepts in information
keeping your personal communications devices and security including legal and regulatory requirements,
data secure. Self-defense topics include ID theft, data organization policy, network security and planning an
storage, device hardening, email & communications, information security operation.
Internet browser and Wi-Fi router security. The course is directed towards intermediate to
advanced level information security professionals,
INFORMATION SECURITY FUNDAMENTALS system and network administrators.
This course introduces key concepts in information
security including the basics of cryptography, legal/ NETWORK AND CLOUD SECURITY
regulatory requirements, access control and authen- This hands-on lab course covers key ideas in com-
tication, operations security and risk management. puter network and cloud security. Topics include
The course is directed towards beginning to intermedi- network protocols, network configuration and admin-
ate level information security professionals, system istration with a focus on security, network attacks
and network administrators. and defenses, wireless and cloud security.
INFORMATION SECURITY PRACTICE SECURITY THREATS AND COUNTER
A hands-on lab course covering key security ideas for MEASURES
keeping computers, communication devices and data This hands-on lab course covers current threats in
secure. Topics include device hardening, practical the information security landscape and prescribes
cryptography, secure data storage and transmission, effective counter measures to these threats. Threats
and operational security. addressed run the gamut from script kiddies to ad-
vanced persistent threats (APT) and include existing
and emerging threats, attacker motivations, zero
day vulnerabilities, threat intelligence and effective
counter measures to these threats.
22 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020ETHICAL HACKING IT PROJECT MANAGEMENT
Learn the Hacker Mindset and practice Ethical This course will introduce participants to key
Hacking. Discover the critical role of Penetration concepts in Project Management (PM) as outlined
Testing in securing modern computing systems. in the Project Management Body of Knowledge
(PMBOK). Participants will learn how to employ
CRITICAL SECURITY CONTROLS industry best practices to manage project delivery in
Practice the tools and techniques to implement terms of scope, time, cost, quality, human resources,
and audit critical security controls. Put Incident communication and risk. Participants will learn a
Response controls in place in existing networks to comprehensive set of standard, portable, project
thwart internal and external attacks and measure management tools to manage projects and will get a
how these controls are working. Mitigate known working introduction on the Information Technology
attacks, address a wide variety of attacks and stop Infrastructure Library (ITIL) standard for managing IT
attacks early. development and software quality. Participants will
also be exposed to a number of real project tools and
BUILDING TRUSTED SYSTEMS cases from leading IT firms.
How to build secure systems in spite of rogue ad-
ministrators and weak supply chains. Tools and
techniques needed to build secure corporate IT
infrastructure, including the Trusted Computing Base
(TCB) model, designing and building trusted comput-
ing systems using trustable firmware and software
and not bolting on security as an after thought.
FOR MORE INFORMATION, PLEASE CONTACT:
College of the North Atlantic – Qatar
Continuing & Professional Education
Phone +974 4495 2111
WhatsApp +974 3304 2840
Email cpe@cna-qatar.edu.qa
CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020 23CATEGORY 6:
INTERNATIONAL
ACCREDITATIONS
ICS 200 INCIDENT COMMAND SYSTEM PROJECT MANAGEMENT CERTIFICATE
Incident command system (ICS), provides the context CNA-Q’s Project Management Certificate is designed
for ICS within initial response, and supports higher to enhance the skills of project team members as
level ICS training. This course provides training on, well as project managers in areas such as Time
and resources for, personnel who are likely to assume Management, Communications and Scope.
a supervisory position within ICS. CNA-Q is a PMI® Registered Education Provider.
Learners will be taught how to manage projects
ICS 300 INTERMEDIATE INCIDENT efficiently and effectively using industry
COMMAND SYSTEM – ICS FOR EXPANDING best practices, according to the PMI Project
INCIDENTS Management Book of Knowledge (PMBOK®)
Intermediate Incident Command System for methodology.
Expanding Incidents, defines the unique qualities of
ICS as an event or incident management system in an THIS CERTIFICATE CONSISTS OF 8 COURSES:
expanding/escalating situation. ICS 300 is designed 1. Project Scope Management
to enable personnel to operate efficiently during 2. Project Time Management
an incident or event using ICS supervisory roles on 3. Project Communications Management
expanding or Type 3 incidents. 4. Project Risk Management
5. Project Quality Management
ICS 400 ADVANCED INCIDENT COMMAND 6. Project Human Resource Management
SYSTEM 7. Project Procurement Management
ICS 400, is designed to enable personnel to operate 8. Project Cost Management
efficiently in the advanced application of the Incident
Command System (ICS). The course deals with PROJECT SCOPE MANAGEMENT
the command and general staff functions during This course introduces the key concepts of project
complex incidents, the implementation of the incident management and project scope management
management process on a complex incident and through the use of case studies and real-world
the management and coordination process during examples. Learners will be taught how to apply
multiple incidents. the tools and techniques of processes from the
integration and scope management knowledge
areas.
24 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020You can also read
