Central Queensland Tourism Opportunity Plan - Queensland.com
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
DISCLAIMER – STATE GOVERNMENT The Queensland Government makes no claim as to the accuracy of the information contained in the Central Queensland Tourism Opportunity Plan. The document is not a prospectus and the information provided is general in nature. The document should not be relied upon as the basis for financial and investment related decisions. This document does not suggest or imply that the Queensland State Government or any other government, agency, organisation or person should be responsible for funding any projects or initiatives identified in this document. DISCLAIMER – CENTRAL QUEENSLAND REGIONAL TOURISM DISCLAIMER – EC3 GLOBAL ORGANISATIONS Any representation, statement, opinion or advice, expressed or implied in The Central Queensland Regional Tourism Organisations make no claim this document is made in good faith but on the basis that EC3 Global is as to the accuracy of the information contained in the Central not liable (whether by reason of negligence, lack of care or otherwise) to Queensland Tourism Opportunity Plan. The document is not a any person for any damage or loss whatsoever which has occurred or prospectus and the information provided is general in nature. The may occur in relation to that person taking or not taking (as the case may document should not be relied upon as the basis for financial and be) action in respect of any representation, statement or advice referred investment related decisions to in this document.
Executive Summary Emu Park, Capricorn Coast Purpose Central Queensland in 2019 The purpose of this Tourism Opportunity Plan (TOP) is to provide The Central Queensland Region encompasses the two tourism direction for the sustainable development of tourism in the regions of Capricorn and Gladstone and is made up of the four Central Queensland Region over the next ten years to 2019. Local Government Areas – Rockhampton, Gladstone, Central Executive Summary Highlands and Banana. Tourism in Central Queensland is a The TOP aims to: growing part of a large regional economy, one which is Identify new and upgraded tourism product that meets currently primarily driven by the resource and mining industry future visitor expectations and demands; boom. In the year ended December 2007, domestic overnight Identify the need for new investment in infrastructure that leisure visitors spent over $507 million in the Fitzroy Region, supports the ongoing development of tourism; with tourism accounting for 10.9% of all employment (8,000 Provide relevant research based information on tourism full-time equivalent positions) in the Capricornia Region in the supply and demand; and 2007-08 year. Provide an agreed focus and mechanisms for engagement Over the next 10 years, Central Queensland’s regional with the tourism industry, infrastructure providers and economy, population growth and investment will continue to private investors. be driven by the mining, mineral resources and energy The audience of the report includes Local, State and Federal industries. While population growth in the region is not Government agencies, regional economic development expected to grow as rapidly as the State average, the agencies, regional and local tourism organisations, investors infrastructure requirements to meet the needs of industry will and developers and tourism industry operators. be substantial. There will be increasing pressure on transport infrastructure, community resources and utilities in these areas The development of the TOP has been based on extensive in order to meet growing demand. research as well as consultation with a diverse range of regional and external stakeholders including government agencies, tourism industry, tourism stakeholders, developers Central Queensland Tourism and investors. Over 100 stakeholders were consulted Opportunity Plan Vision throughout this project, from survey consultation through to From the stakeholder consultation process, a number of one-on-one interviews, forums and workshops. common themes can be identified as core elements of a vision for the future growth and development of tourism in the This TOP does not purport to canvass all possible projects for Central Queensland region. The following development goals the region. Recommendations made in this TOP were were used as the basis for the vision for tourism opportunities developed through an assessment of projects based on the in Central Queensland to 2019. following agreed set of criteria: The types of development desired in Central Queensland are 1. Is the product unique or provide a competitive projects that: advantage for the region? 2. Does the project meet the needs of growth target Contribute to a positive image of the area as a destination markets? in its own right (not just a stopover) for local and 3. Is the product/project demand driven? international visitors and business people; 4. Is the project aligned with Local, State or Federal Recognise and highlight the internationally and nationally Government’s priorities and likely to gain support from significant natural and heritage assets; the decision-makers? Successfully blend nature based and industrial tourism 5. Is the project aligned with the vision for the region and to create a spectrum of experiences that encourage an community aspirations? increased length of stay; 1
Protect and enhance the lifestyle of residents in Central marine, sporting, business and events. A growing target Queensland; market for the region will be international visitors including Target a specific market that appreciates the regions Central Queensland as part of a larger coastal itinerary (Cairns unique character and successfully provide infrastructure to Brisbane) travelling in hire cars or on long-distance buses. suitable to their needs; Products that match the natural assets of the region and Target Market Needs provide immersive experiences where you can get-away In addition to the ‘Connector’ market regional stakeholders from the crowds; and identified the following emotional needs that a Central Support a profitable and sustainable tourism industry. Queensland holiday will meet for the visitor in 2020. The recommended Central Queensland TOP Vision is: “Escape” Escape to Reality – Real Adventure, Real Experiences, Real Holidays. From snorkelling the reef, “Encourage profitable and sustainable development that fishing and surfing to gem fossicking, outback cattle immerses the ideal visitor in experiences that are stations, scenic gorge country, or touring industrial giants – sensitive to the unique natural, cultural and lifestyle the experience is real in Central Queensland, not features of Central Queensland” manufactured. You can touch and feel everything about it. “Discovery” Discovering nature, discovering industry, Target Markets heritage, culture and discovering self. Experiences of exploring, learning, reconnecting, understanding, reflecting, Domestic Consumer Segmentation regenerating, rejuvenating. Since the Central Queensland Destination Management Plans “Learning/Education” Learning about the lifestyle of the (DMPs) were published, Tourism Queensland has undertaken a Central Queensland Region, learning about the industry and new approach to identifying domestic target markets, based job opportunities, learning about nature, culture and on consumer segmentation. The segmentation is a result of heritage of the region, and imagining what it would be like research of some 6,000 Australian consumers, looking to to ‘live the life’. Executive Summary understand the emotional drivers for their ideal holiday “Adventure” Many adventurous things to do, fishing, experience. Based on the results of this research the surfing, snorkelling, visit National Parks, gem fossicking, consumer group best suited to Central Queensland is the visit coastal townships. ‘Connectors’. This group make up 32% of the travelling domestic population including a wide range of lifecycle Catalyst Projects segments from families to empty nest and retired couples. Through the consultation and review process 16 catalyst Connectors see holidays as a chance to connect with the projects have been identified for the Central Queensland people they care most about. They will often compromise their Region over the next ten years. These projects are tourism own preferences in terms of activities to ensure everyone has investment or infrastructure projects of regional significance a good time. It’s about what is real and what’s really important; which are expected to act as a catalyst to a range of other (Tourism Queensland, 20081) investment, marketing and product development opportunities. The Central Queensland DMPs (2007) identify the core target These catalyst projects were identified as: market segments that are expected to provide the greatest Agnes Water/Seventeen Seventy Tourism and Recreation potential for growth of tourism in the region. These target Master Plan markets align well with the ‘Connectors’ market segment, Accessibility of Agnes Water/Seventeen Seventy however it is important to note that ‘Connectors’ needs go Backpacker Investments in Central Queensland beyond that of a lifestage and look for experiences that bring the group together. For the purpose of the TOP the following Development of a Gladstone Showcase Facility target markets are the primary focus for product development GeoPark Tourism Attraction at Capricorn Caves and marketing activities from 2007 – 2010 and should also Kroombit Tops Development provide the focus for the TOP in recommendations made on Mount Morgan Tourism Development infrastructure and investments priorities. Rockhampton and Gladstone Public Transport Link Revitalising Great Keppel Island Core Target Markets Rockhampton 4-5 Star Accommodation ■■ Couples and families 35 years and over from Brisbane and Rockhampton Riverfront Precinct South East Queensland Sapphire Gemfields Interpretive Centre ■■ Young parents from Regional Queensland (excluding South East Queensland) Sports Tourism Development ■■ Couples and families 35 years and over from Northern New Sustainable Growth at Carnarvon Gorge South Wales Rockhampton Zoo and Wetlands Research Centre Yeppoon Beachfront Tourism Precinct Special interest and developing markets include long-haul self- drive, visiting friends and relatives, fishing, fly/drive, geo tourism, golf tourism, adventure/nature-based, education, 1 Segmentation Analysis Discussion Paper, Tourism Queensland (November 2008) 2 Central Queensland Tourism Opportunity Plan 2009–2019
Regional Priority Projects Implementation Ongoing investment in tourism products and tourism related For the Central Queensland Region’s vision for tourism infrastructure is required in order to meet the future needs of opportunities to be realised in an effective and timely manner, a visitors to each of the distinctive sub-regions of Central number of implementation mechanisms are necessary. The Queensland. The TOP provides a summary of the tourism Central Queensland Regional Tourism Organisations will be related development projects that have been identified by each responsible for managing and co-ordinating the of the four sub-regions of Central Queensland (the Local implementation of the TOP in partnership with the State and Government Areas of Banana, Central Highlands, Gladstone Local Government. The Destination Management Officers and Rockhampton) as being essential in meeting the needs of (DMOs) will monitor progress and assist in forming project future target markets and market demand. In addition to the groups of relevant agencies as required to take the project Catalyst Projects, a number of regional priority projects are recommendations forward. also identified. The TOP aims to provide a clear set of priority projects for the destination to guide product development partnerships and Long-term Projects local planning. More importantly, the plan provides a vision and Long-term projects are those that are likely to occur outside direction for future tourism development that meets the needs the ten year timeframe of the TOP or are not feasible to be of the community and consumers alike. undertaken at this stage, but remain important projects for Central Queensland. A number of long term projects have also been identified for the Central Queensland Region, grouped by Regional Council. These projects have been identified by stakeholders but following investigation were not considered feasible to be included in the TOP. This was due to either the fact that the Executive Summary project was not feasible within the ten year time horizon of the TOP or due to significant barriers restricting the project’s development. If these barriers and time restrictions can be overcome, than these projects may be undertaken. Scuba Diving, Fitzroy Reef Lagoon 3
Contents Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5.14 Sustainable Growth at Carnarvon Gorge . . . . . . . . . . . . 28 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5.15 Rockhampton Zoo and Wetlands Research Centre . . . . 29 5.16 Yeppoon Beachfront Tourism Precinct . . . . . . . . . . . . . . 30 1 Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.1 What is a Tourism Opportunity Plan? . . . . . . . . . . . . . . . . 6 6 Regional Priority Projects . . . . . . . . . . . . . . . . . . . . . . . . . . 31 1.2 The Central Queensland Region . . . . . . . . . . . . . . . . . . . . 6 6.1 Region-Wide Priority Projects . . . . . . . . . . . . . . . . . . . . . 31 1.3 Future Tourism Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 6.2 Banana Shire Council Area . . . . . . . . . . . . . . . . . . . . . . . 32 6.3 Central Highlands Regional Council Area . . . . . . . . . . . . 32 2 Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Contents 6.4 Gladstone Regional Council Area . . . . . . . . . . . . . . . . . 32 2.1 Tourism Opportunity Plan Development Methodology . . 10 6.5 Rockhampton Regional Council Area . . . . . . . . . . . . . . 33 2.2 Stakeholder Consultation . . . . . . . . . . . . . . . . . . . . . . . . 10 6.6 Major Infrastructure and Utilities . . . . . . . . . . . . . . . . . . . 33 2.3 Data Sources and Limitations . . . . . . . . . . . . . . . . . . . . 10 2.4 Project Assessment Criteria . . . . . . . . . . . . . . . . . . . . . . 11 7 Long Term Tourism Opportunity Plan Projects . . . . . . . . . 34 7.1 Banana Shire Council Area . . . . . . . . . . . . . . . . . . . . . . . 34 3 A Vision for the Central Queensland Region . . . . . . . . . . . 12 7.2 Central Highlands Regional Council Area . . . . . . . . . . . . 34 3.1 Central Queensland Tourism Opportunity Plan Vision . . . 12 7.3 Gladstone Regional Council Area . . . . . . . . . . . . . . . . . 35 4 GAP Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 7.4 Rockhampton Regional Council Area . . . . . . . . . . . . . . 35 4.1 Destination Challenges . . . . . . . . . . . . . . . . . . . . . . . . . . 14 8 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 4.2 Planned Projects Supporting the Tourism Opportunity Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Appendix 1: Tourism Opportunity Plan Methodology . . . . . . . . 37 4.3 Investment and Infrastructure Gaps . . . . . . . . . . . . . . . . 16 Appendix 2: Project steering Group . . . . . . . . . . . . . . . . . . . . 38 Appendix 3: Reference Network . . . . . . . . . . . . . . . . . . . . . . 38 5 Catalyst projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Appendix 4: Catalyst Projects – Implementation . . . . . . . . . . . 42 5.1 Agnes Water/Seventeen Seventy Tourism and Recreation Master Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Appendix 5: Regional Priority Projects – Implementation . . . . 45 5.2 Accessibility of Agnes Water/Seventeen Seventy . . . . . . 20 5.3 Backpacker Investments in Central Queensland . . . . . . . 22 5.4 Development of a Gladstone Showcase Facility . . . . . . . 22 5.5 GeoPark Tourism Attraction at Capricorn Caves . . . . . . 23 5.6 Kroombit Tops Development . . . . . . . . . . . . . . . . . . . . . 24 5.7 Mount Morgan Tourism Development . . . . . . . . . . . . . . . 24 5.8 Rockhampton and Gladstone Public Transport Link . . . . 25 5.9 Revitalising Great Keppel Island . . . . . . . . . . . . . . . . . . 25 5.10 Rockhampton 4-5 Star Accommodation . . . . . . . . . . . . 26 5.11 Rockhampton Riverfront Precinct . . . . . . . . . . . . . . . . . . 26 5.12 Sapphire Gemfields Interpretive Centre . . . . . . . . . . . . . 27 5.13 Sports Tourism Development . . . . . . . . . . . . . . . . . . . . . 28 4 Central Queensland Tourism Opportunity Plan 2009–2019
Acronyms Head Great Keppel Island ABS Australian Bureau of Statistics CHRC Central Highlands Regional Council CTDO Capricorn Tourism Development Organisation DEEDI Department of Employment, Economic Development and Innovation DIP Department of Infrastructure and Planning DME Department of Mines and Energy Acronyms DMP Destination Management Plan DTMR Department of Transport and Main Roads GAPDL Gladstone Area Promotion and Development Limited GBRMPA Great Barrier Reef Marine Park Authority GRC Gladstone Regional Council DERM Department of Environment and Resource Management IVS International Visitor Survey LGA Local Government Area LGMS Local Growth Management Strategy LTO Local Tourism Organisation NP National Park NVS National Visitor Survey QT Queensland Transport QTS Queensland Tourism Strategy QPWS Queensland Parks and Wildlife Service RRC Rockhampton Regional Council RTO Regional Tourism Organisation STO State Tourism Organisation TA Tourism Australia TQ Tourism Queensland VIC Visitor Information Centre 5
Dawn at Carnarvon Gorge National Park 1 Context 1.1 What is a Tourism Opportunity The development of the TOP has been based on extensive research as well as consultation with a diverse range of Plan? regional and external stakeholders including government The purpose of this Tourism Opportunity Plan (TOP) is to agencies, tourism industry, tourism stakeholders, developers provide direction for the sustainable development of tourism in and investors. Over 110 stakeholders were consulted the Central Queensland region over the next 10 years to 2019. throughout this project, from survey consultation through to one-on-one interviews, forums and workshops. The TOP aims to: ■■ Identify new and upgraded tourism product that meets The TOP also recognises the various other Government future visitor expectations and demands; strategies and plans which may impact on tourism and which 1 Context exist in the region including ‘Central Queensland; A New ■■ Identify the need for new investment in infrastructure that supports ongoing development of tourism; Millennium Report’ (2002), which sets the regional planning framework for the region. ■■ Provide relevant research based information on tourism supply and demand; and ■■ Provide an agreed focus and mechanisms for engagement 1.2 The Central Queensland with the tourism industry, infrastructure providers and Region private investors. The Central Queensland Region encompasses the two tourism In November 2006, the Queensland Government delivered the regions of Capricorn and Gladstone. The region stretches from Queensland Tourism Strategy, a 10-year vision for sustainable the coastal town of Agnes Water/Seventeen Seventy in the tourism. To achieve this vision, Tourism Queensland (TQ) and south, along the Capricorn Coast to Stanage Bay in the north the Queensland Tourism Industry Council (QTIC) in partnership and then west to Emerald, the Sapphire Gemfields, Carnarvon with the Department of Employment, Economic Development Gorge and Isla Gorge. Map 1 provides an overview of the and Innovation (DEEDI)1 developed six key themes. Under Central Queensland Region boundaries as defined by Tourism theme 2 ‘Investment, Infrastructure and Access’ Tourism Queensland. The Central Queensland Region is made up of Queensland in partnership with the Regional Tourism four Local Government Areas – Rockhampton, Gladstone, Organisations (RTOs) was responsible for preparing Regional Central Highlands and Banana Councils. Tourism Investment and Infrastructure Plans (RTIIPs) for each tourism region across Queensland. The TOP is the new name for the RTIIP, a title that is considered to better represent the content and intent of the document. However apart from the name change, the remainder of the document is a s was developed in partnership with regional stakeholders over the last 12 months. The audience of the report includes Local, State and Federal Government agencies, regional economic development agencies, Regional and Local Tourism Organisations, investors and developers and tourism industry operators. 1 Then known as the Department of Tourism, Regional Development and Industry. 6 Central Queensland Tourism Opportunity Plan 2009–2019
Map 1. Central Queensland Region GR DARWIN EA TB A RR IER CAIRNS REE F BLAIR ATHOL ROCKHAMPTON STATE FOREST Clermont Marlborough BRISBANE BUNDOORA BYFIELD NP CANBERRA B PERTH CUDMORE NP STATE FOREST SYDNEY REDROCK GR EUGENE R U C E ADELAIDE EG STATE FOREST Byfield STATE FOREST Capella HI G KEPPEL BAY ISLANDS NP SO U MELBOURNE OR HOBART Y Yeppoon Pumpkin Island HW TH HI The Caves Great Keppel Island AY ER Anakie N G Gemfields GOODEDULLA Emu Park KETTLE NP GR HW STATE FOREST Wilson Island E Keppel Sands AT AY Heron Island B Rubyvale Rockhampton Sapphire AR ZAMIA Emerald CAPRICORN CAYS NP icho STATE FOREST Blackwater TAUNTON NP DUARINGA RIE Drummond Anakie Curtis Island Fitzroy Reef CAPRI CO STATE FOREST R N H I G H WA Y BLACKDOWN Duaringa Mt Morgan CURTIS ISLAND NP Llewellyn Reef LAKE R RE Willows TABLELAND NP MARABOON EF Willows CAPRICORN Dululu Mt Larcom Gladstone N Gemfields DAWSON RANGE DON RIVER Boyne Island Bustard Lady Musgrave Island REGION SHOTOVER STATE FOREST STATE FOREST Y WA Calliope Tannum Sands Head N H Middle Island G STATE FOREST Baralba HI G Bustard Bay Springsure Bernaraby Lady Elliot Island B S ON Round Hill Head W EURIMBULA NP RU DA A Seventeen Seventy C WS D GLADSTONE Agnes Water R ON Callide E H SQUIRE HI REGION Miriam Vale DEEPWATER NP IG STATE FOREST A GH EXPEDITION BiloelaKROOMBIT W Rolleston MT HOPE A Y STATE FOREST TOPS NP BU Banana R STATE FOREST N Moura H WA Y Many Peaks NE CANIA T BELMONT T Deepdale DAW GORGE KALPOWAR G Extension STATE FOREST HI S O N H I G H WA Y NP STATE FOREST Moore Park Salvator Rosa NUGA NUGA NP GH Ka Ka Mundi LAKE E WA Section Section CARNARVON NATIONAL PARK Y Bundaberg MONDURAN Bargara Theodore Monto Elliott Heads LAKE PALMGROVE NP COOMINGLAH Mt Moffatt Carnarvon STATE FOREST Section NUGA NUGA THEODORE Gin Gin BURRUM COAST NP Gorge Section STATE FOREST PRESHO Woodgate H WA Y Moolayemter LAKE WURUMA Fraser Island STATE FOREST ISLA GORGE NP Burrum Heads HI G Section BORANIA EXPEDITION NP STATE FOREST GOODNIGHT Childers DT Hervey Bay R Eidsvold SCRUB NP PRECIPICE NP H HA IC Biggenden LE Mundubbera Maryborough Taroom Gayndah 7 1 Context
Tourism in Central Queensland is a growing part of a large > The price of oil has fallen by over 70% from its peak of regional economy, one which is currently primarily driven by the US$147.00 per barrel in July 2008 to under US$40.00 resource and mining industry boom. In the year ended in late December. Australian fuel prices are falling December 2007, domestic overnight leisure visitors spent over significantly, enhancing the price competitiveness of $507 million in the Fitzroy Region, with tourism accounting for Australian inbound and domestic (especially drive) 10.9% of all employment (8,000 full-time equivalent positions) tourism. in the Capricornia Region in the 07-08 year. In the year ended Notwithstanding these positive factors, the forecasts suggest June 2008, the Central Queensland Region received over 1.33 that in 2009: million visitors, staying for over 5 million visitor nights in the > Inbound tourist arrivals will fall by 4.1%, but to rebound region. Over the past 5 years, growth in the domestic market by 5.3% in 2010. This will result in the worst calendar has been flat (accounting for 90% of visitation to the region) year performance for inbound tourism since the pilot while the international market has grown by 6%. Currently, the strike of 1989, when inbound travel fell 7.5% due to the intrastate market (mostly within 400km) is the most significant pilot strike. for the Central Queensland Region, while Europe (excluding > Domestic tourism visitor nights will fall by 0.9% and UK and Germany) is the primary international source market. increase by 1.0% in 2010. Over the next 10 years, Central Queensland’s regional > Outbound Australian tourism departures will fall by 2.9% economy, population growth and investment will continue to but bounce back in 2010. be driven by the mining, mineral resources and energy The Tourism Forecasting Committee also suggest that while industries. While population growth in the region is not there is a forecast downward trend in terms of activity, the expected to grow as rapidly as the State average, the lower Australian dollar (and lower petrol prices) will support infrastructure requirements to meet the needs of industry will growth in tourism spending in Australia. The lower Australian be substantial. There will be increasing pressure on transport dollar will increase the purchasing power of international infrastructure, community resources and utilities in these areas visitors, while lower oil/petrol prices will increase car travel for in order to meet growing demand. Australians travelling domestically, boosting day trip expenditure. Therefore, total spending on tourism in Australia The challenge for resource-rich economies such as Central (or total tourism consumption) is forecast to increase by 0.3%, Queensland is the ability to diversify activities in order to ensure with the 1.8% increase in the larger domestic visitor segment, long-term economic and regional sustainability. Tourism offsetting the 3.6% decrease in international consumption. provides this opportunity, and while the mining and energy boom means that the economic structure of the Central The long-term forecast is for an average annual increase of 1 Context Queensland Region is not currently heavily reliant on tourism, 1.7% from 2007-2017, mainly from growth in inbound tourism. the contribution of tourism related industries and visitor International visitor arrivals are projected to increase at an expenditure to the region is growing. Tourism needs to be average annual rate of 3.7% over the period between 2007- considered in the future infrastructure and services planning 2017 with China expected to become our second largest and development for the region in order to support and inbound market (currently fifth) and New Zealand will remain maximise the current industry growth in the region by providing our largest market albeit with lower share (forecast to be lifestyle and recreation opportunities for residents. 15.6% in 2017 compared with 20.2% in 2007). Therefore, the following table should be considered in the 1.3 Future Tourism Profile context of the revised forecasts. Key factors in Central Future tourism demand to 2017 has been projected for the Queensland’s favour are the stronger domestic drive market, Central Queensland Region based on Tourism Forecasting upon which Central Queensland relies for almost 80% of its Committee report (September 2008)3 prepared prior to the visitors and the daytrip market which is supported by global financial crisis. The underpinning assumption is that the population growth. As only 10% of visitors to Central Central Queensland region can maintain its 2007 market share Queensland are international visitors and the majority of these of international and domestic visitors and growth rates are are from the UK (20%), Germany (12.5%) and New Zealand determined by the visitor night forecasts for Australia prepared (11%) the region will be less affected by other regions. The by the Tourism Forecasting Committee. Tourism Forecasting Committee forecasts suggest that the UK The Tourism Forecasting Committee has since released a market will grow 8.2% over nine years (2008-2017), and while revised forecast. The revised Forecasts for 2009 and beyond the German market will only grow by 1.8%, the New Zealand were released in early February and the key points are market is forecast to grow 11% over the same period. summarised below. The Tourism Forecasting Committee highlights that while lower world economic growth in 2009 will have a negative impact on world tourism and, although Australian tourism will not escape these impacts, several factors will partly offset these effects, including: > The fall in the Australian dollar from its ‘resources boom’ peak (US$0.98 to US$0.62) which improves the competitiveness of Australian inbound tourism against other destinations, and the competitiveness of domestic tourism against outbound travel. 3 Tourism Queensland provides no warranty for the figures provided by the Tourism Forecasting Committee in the September 2008 report prepared prior to the global financial crisis. 8 Central Queensland Tourism Opportunity Plan 2009–2019
Table 1 Central Queensland Domestic and International Visitation Forecasts Avg. Annual Increase on 07 (000’s) 2001 2007 2012 2017 increase 2012 2017 2007-12 2012-17 Domestic 1,261 1,177 1,291 1,349 114 172 1.9% 0.9% Visitors International 128 129 171 219 42 90 5.8% 5.1% Total 1,389 1,306 1,462 1,568 156 262 2.3% 1.4% Domestic 4,800 3,804 3,616 3,691 -188 -113 -1.0% 0.4% Visitor Nights International 567 779 1,016 1,294 237 515 5.5% 5.0% Total 5,367 4,583 4,632 4,985 49 402 0.2% 1.5% Domestic 3.8 3.2 2.8 2.7 -0.4 -0.5 -2.8% -0.5% Avg stay (nights) International 4.4 6.0 5.9 5.9 -0.1 -0.1 -0.3% -0.1% Total 3.9 3.5 3.2 3.2 -0.3 -0.3 -2.0% 0.1% Source: Summary of forecasts prepared by Tourism Queensland (2008) Based on the previous TFC forecasts (September 2008) daytrippers to the Central Queensland Region are projected to increase from 1,997,000 in 2007 to 2,004,000 in 2017 – an additional 7,000 daytrippers or 2.2% per year (in line with population growth). The combined forecast increase in the resident and visitor populations between 2007 and 2017 of an additional 28,300 persons represents an increase of 13 percent over 2007 population levels based on the 2008 forecasts. International Visitors Domestic Visitors Visitor Projections ■■ Growth in overall international visitor numbers ■■ Slow to moderate growth in both interstate and intrastate ■■ Declining average length of stay markets ■■ Relative growth in the VFR market ■■ Declining average length of stay 1 Context Demand Projections for Activities ■■ Growth in the demand for outdoor and nature based ■■ Growth in the demand for social activities – VFR, eating activities out, events, daytrips etc The TOP recommendations for catalyst projects take into account the long-term trends, rather than the short-term impacts of the global financial crisis. That is, an annual average increase of around 1.7% per annum accounting for a returning international inbound market and a slowing but still driving domestic market. It should be noted that trends towards shorter holidays, low-cost air travel and more ‘experiential’ holidays remain underpinning social trends that impact on the type, if not the volume, of future holidays. Central Queensland continues to be well-positioned with accessible reef, un-crowded coastlines, and unexplored hinterlands within close proximity of growing population centres. Botanical Gardens, Rockhampton 9
Roundhill Head, Seventeen Seventy 2 Methodology Head 2.1 Tourism Opportunity Plan Department of Infrastructure and Planning Development Methodology Department of Environment and Resource Management/ Queensland Parks and Wildlife Service Consistent with the TOP template developed by Tourism Other State Government agencies Queensland, the methodology undertaken to develop the Regional Development Australia Central Queensland TOP included six key phases: Community Organisations ■■ Phase I – Project Initiation Investors/Developers 2 Methodology ■■ Phase II – Situation Analysis Tourism Operators/Industry ■■ Phase III – Development of a Future Tourism Profile Surveys were used to gain an initial understanding of the ■■ Phase IV – Analysis of Investment and Infrastructure tourism industry in the region and seek input on the desired ■■ Phase V – Preparation of Draft TOP future of tourism for Central Queensland. In-region workshops ■■ Phase VI – Preparation of Final TOP and meetings with key stakeholders then allowed for the A full summary of the methodology is provided in Appendix 1. identification of specific issues indicating infrastructure gaps and investment and development opportunities in the region. Individual meetings were held with key stakeholders such as 2.2 Stakeholder Consultation developers and investors. Appendix 3 provides a list of the A high level of stakeholder consultation was undertaken in the stakeholders consulted throughout this process. development of the TOP. The commitment and involvement of the Steering Group was essential in the development of the TOP. The Steering Group provided direction, feedback and 2.3 Data Sources and Limitations input on the project and provided the consultant with valuable The consultants have used a combination of quantitative and insight and advice on the future growth and development of qualitative primary and secondary data sources in the analysis tourism in the region. Please refer to Appendix 2 for a list of and preparation of the TOP. Where possible, all quantitative the Steering Group members. data sources have been verified and all reports associated with the TOP have been presented to a wide range of stakeholders A combination of stakeholder surveys, workshops and for verification and feedback. Efforts have been made to interviews were used to engage and consult stakeholders provide a comprehensive profile of tourism development in the throughout the TOP process. Key stakeholders were identified region, there are however inherent limitations in data sets and to form part of a project Reference Network. The Reference sources. Network was the key point for consultation throughout the project in order to provide input into the development of the The Central Queensland Region covers a geographic region plan and to gain ownership and engagement into the final plan 126,750 square kilometres, covering four Local Government and its implementation. The wider consultative Reference Areas and 14 Statistical Local Areas. There are a number of Network included key stakeholders from: challenges in presenting and analysing data for this large region. Outlined below are the principles used in the sourcing, Department of Employment, Economic Development and presentation and analysis of data for the Central Queensland Innovation (formerly Department of Tourism, Regional Region: Development and Industry) Regional/Local Tourism Organisations ■■ Where possible, data has been presented for the entire Central Queensland region; Local Government representatives ■■ Statistical information has been presented for the Central Department of Transport and Main Roads Queensland region as per the definition in the DMPs; Queensland Transport 10 Central Queensland Tourism Opportunity Plan 2009–2019
■■ Visitor and population data has also been presented for the the product or investment opportunity fill a gap in meeting Central Queensland region using the definition provided in visitor and community demands for infrastructure and the DMPs; tourism related investment? ■■ Economic data has been presented for the four Local 4. Alignment with Government Priorities – Is the project Government Areas within the Central Queensland region – likely to face insurmountable barriers or obstacles as a Rockhampton, Gladstone, Central Highlands and Banana. result of not meeting the Local, State or Federal Due to data restrictions at the time of publishing, the data Government’s priorities? Is the project likely to gain support sourced for these regions has been based on the 12 from the key decision-makers? Councils which merged on the 15th of March 2008 to form 5. Alignment with the Vision and Community Aspirations the four new Regional Councils; – Is the project aligned with government, industry and ■■ Where data is not available for the four major Local community aspirations and vision for tourism in the Central Government Areas, data is presented for the Fitzroy Queensland Region over the next 10 years? Statistical Division. This division is used in the DMPs as Based on the agreed set of assessment criteria, the identified representative of the Central Queensland Region. projects for the Central Queensland TOP will be classified into The data provided in this report aims to provide an overall one of the following categories: analysis of the Central Queensland region in order to ensure ■■ Catalyst Projects – These projects are tourism investment that the final TOP provides a consistent approach to the or infrastructure projects of regional significance which are investment, planning and development of tourism infrastructure expected to act as a catalyst to a range of other for the entire Central Queensland Region. investment, marketing and product development opportunities. These projects have undergone an initial stakeholder and criteria assessment of their feasibility and 2.4 Project Assessment Criteria been agreed as a catalyst project for the region. Generally, A wide variety of projects have been put forward as part of the a catalyst project will meet 4 – 5 of the assessment criteria Central Queensland TOP process. In order to undertake an requirements. initial assessment of the feasibility of these projects a set of ■■ Regional Priority Projects – These projects are tourism assessment criteria were developed in consultation with key investment or infrastructure projects that are a priority for a stakeholders. The agreed criteria for the assessment of the particular sub-region of Central Queensland. These projects identified Central Queensland TOP projects were: have undergone an initial stakeholder and criteria 2 Methodology assessment of their feasibility and been agreed as a priority 1. Product Uniqueness – Is the product or investment for the area. Generally, a sub-regional priority project will opportunity unique to the Central Queensland region or meet 3 – 4 of the assessment criteria requirements. within the competitive destination set? Will the project ■■ Long Term Projects – These projects are the additional provide a visitor experience that is not currently available for tourism investment or infrastructure projects that have been the target market either somewhere else in the Central identified throughout the stakeholder consultation process. Queensland region or in another easily accessible In the stakeholder and criteria assessment process, these destination? Will the product provide a competitive projects were identified as not feasible to be undertaken advantage for the region? either in the time horizon of the TOP or due to significant 2. Target Market Needs – Will the product or investment barriers restricting the project’s development. Generally, a opportunity meet the needs of new target markets in the long term project will meet less than 3 of the assessment future? In particular, will the product or investment criteria requirements. opportunity fill a gap in meeting the needs of the growth target markets? Is the opportunity supply driven? 3. Demand Driven – Does the demand forecasts for future activities and current target market demands support the development of the project or investment opportunity? Will Biloela 11
3 A Vision for the Central Gladstone Marina Head Queensland Region The Central Queensland DMPs (2007), identify the vision for ■■ Target a specific market that appreciates the region’s the region as ‘Support a partnership approach to tourism unique character and successfully provide infrastructure development and marketing to create a sustainable and suitable to their needs; 3 A Vision for the Central profitable tourism industry throughout Central Queensland’. ■■ Products that match the natural assets of the region that provide immersive experiences where you can get away Queensland Region The Central Queensland; A New Millennium Report (2002) from the crowds; and identifies the vision for the region as ‘Central Queensland ■■ Support a profitable and sustainable tourism industry. aspires to be the most diverse and prosperous region in Australia. This will be achieved by economic growth that is The recommended Central Queensland TOP Vision is: ecologically sustainable and where people and industry work in harmony with the environment for the benefit of both present “Encourage profitable and sustainable development that and future generations whilst respecting the diversity of our immerse targeted visitors in experiences that are past’. sensitive to the unique natural and cultural assets and the lifestyle of Central Queensland” In order for the recommendations of the TOP to be agreed by stakeholders, prioritised and taken forward, there is a need to The Central Queensland region will provide a number of develop a clear vision for tourism related investment and ‘signature experiences’ for both the domestic and growing infrastructure in the Central Queensland region over the next international market. These experiences will be developed to ten years. position the destination known for uncrowded nature-based tourism, access to the Southern Barrier Reef and Islands, hands-on geo-tourism, industrial and educational tourism, and 3.1 Central Queensland Tourism an experience of the relaxed, outdoors and active lifestyle of Opportunity Plan Vision the people of Central Queensland. The catalyst and regional From the stakeholder consultation process, a number of priority projects included in the TOP aim to deliver on these common themes can be identified as core elements of a vision experiences while supporting economic growth and for the future growth and development of tourism in the contributing to the quality of life of the destination’s residents. Central Queensland region. The following development goals were used as the basis for the vision for tourism opportunities 3.2 Target Markets in Central Queensland to 2019. Domestic Consumer Segmentation The types of development desired in Central Queensland are Since the Central Queensland DMPs were published, Tourism projects that: Queensland has undertaken a new approach to identifying domestic target markets, based on consumer segmentation. ■■ Contribute to a positive image of area as destination in its own right (not just a stopover) for local and international The segmentation is a result of research of some 6,000 visitors and business people; Australian consumers, looking to understand the emotional drivers for their ideal holiday experience. Based on the results ■■ Recognise and highlight the internationally and nationally significant natural and heritage assets; of this research the consumer group best suited to Central Queensland is the ‘Connectors’. This group make up 32% of ■■ Successfully blend eco and industrial tourism to create the travelling domestic population including a wide range of a spectrum of experiences that encourage an increased lifecycle segments from families to empty nest and retired length of stay; couples. ■■ Protect and enhance the lifestyle of residents in Central Queensland; 12 Central Queensland Tourism Opportunity Plan 2009–2019
Connectors see holidays as a chance to connect with the Target Market Needs people they care most about. They will often compromise their In addition to the ‘Connector’ market regional stakeholders own preferences in terms of activities to ensure everyone has identified the following emotional needs that a Central a good time. It’s about what is real and what’s really important; Queensland holiday will meet for the visitor in 2020. (Tourism Queensland, 2008)4 ■■ “Escape” Escape to Reality – Real Adventure, Real The Central Queensland DMPs (2007) identify the core target Experiences, Real Holidays. From snorkelling the reef, market segments that are expected to provide the greatest fishing and surfing to gem fossicking, outback cattle potential for growth of tourism in the region. These target stations, scenic gorge country, or touring industrial giants – markets align well with the ‘Connectors’ market segment, the experience is real in Central Queensland, not however it is important to note that ‘Connectors’ needs go manufactured; beyond that of a lifestage and look for experiences that bring ■■ “Discovery” Discovering nature, discovering industry, the group together. For the purpose of the TOP the following heritage, culture and discovering self. Experiences of target markets are the primary focus for product development exploring, learning, reconnecting, understanding, reflecting, and marketing activities from 2007 – 2010 and should also regenerating, rejuvenating; provide the focus for the TOP in recommendations made on ■■ “Learning/Education” Learning about the lifestyle of the infrastructure and investments priorities. Central Queensland Region, learning about the industry and job opportunities, learning about nature, culture and Core Target Markets heritage of the region, and imagining what it would be like ■■ Couples and families 35 years and over from Brisbane and to ‘live the life’; South East Queensland ■■ “Adventure” Many adventurous things to do, fishing, ■■ Young parents from Regional Queensland (excluding South surfing, snorkelling, visit National Parks, gem fossicking, East Queensland) visit coastal townships. Couples and families 35 years and over from Northern New 3 A Vision for the Central ■■ South Wales Queensland Region Special interest and developing markets include long-haul self- drive, visiting friends and relatives, fishing, fly/drive, geo tourism, golf tourism, adventure/nature-based, education, marine, sporting, business and events. A growing target market for the region will be international visitors including Central Queensland as part of a larger coastal itinerary (Cairns to Brisbane) travelling in hire cars or on long-distance buses. Biloela 4 Segmentation Analysis Discussion Paper, Tourism Queensland (November 2008) 13
Roslyn Bay 4 GAP Analysis Head The following gap analysis is based on a combination of stakeholder consultation and feedback, desktop research and an analysis of relevant secondary data and information. This gap analysis focuses on the future investment and infrastructure potential for the region and was used to underpin the development of recommendations contained within the TOP. 4.1 Destination Challenges Destination Strengths Destination Weaknesses 4 GAP Analysis ■■ Diverse range of natural attractions ■■ Lack of internationally ready product ■■ Proximity to reef and access to un-crowded beaches ■■ Low consumer awareness and preference ■■ Niche / special interest experiences and attractions ■■ Public transport availability including geo-tourism ■■ Limited conference and events facilities ■■ Marina facilities ■■ Reliance on the domestic market, in particular the VFR ■■ Road / rail access market ■■ Strong drive touring destination ■■ Accommodation room stock for business and leisure ■■ High conversion rate visitors who are aware of then visit ■■ Perceived as a gateway or stop-over destination Central Queensland ■■ Limited availability of commercial tours including industrial ■■ Increasing air capacity tours ■■ Emerging international destination ■■ Lack of destination identity in leisure tourism ■■ Range of adventure and educational product ■■ A number of major events ■■ Industry and Local Government support for tourism development Aerial Seventeen Seventy 14 Central Queensland Tourism Opportunity Plan 2009–2019
4.2 Planned Projects Supporting the Tourism Opportunity Plan The TOP aims to identify new projects and opportunities, which will build on a range of projects already planned or underway. While not an exhaustive list, the projects identified below have been identified in Central Queensland through the stakeholder consultation process: Regional transport upgrades that benefit tourism ■■ Air: Significant upgrades are planned for the Emerald airport and the Gladstone Airport to allow aircraft operating direct services to Cairns, Brisbane, Sydney and Melbourne ■■ Road: Rubyvale – Clermont Road (sealing in 5-6 years), Anakie – Capella (improvements), Blackwater – Rolleston Road, Agnes Water – Seventeen Seventy ■■ Rail: Gladstone to Rockhampton Rail line upgrade ■■ Public Transport: Qconnect public transport program, Gladstone Region Public Transport and Road Signage Study, Rockhampton flood, road, rail transport study, regular local bus in Seventeen Seventy and Agnes Water with a possible extension to run between Gladstone, Bundaberg and Agnes Water/Seventeen Seventy in the future. Greyhound have commenced services along the Capricorn Highway servicing locals and the backpacker market. ■■ Sea: Gladstone Marina upgrades Trail development ■■ Dig the Tropic – geo-tourism education and adventure trail from Boulia to Rockhampton ■■ Carnarvon Gorge Great Walk ■■ Mapping upgrade of the existing Bicentennial National Trail ■■ Regional Arts Development Fund proposal to develop a Cultural Trail across the region ■■ Upgrade of the ‘Nature Trail’ and Balloon Cave Heritage Trail at Carnarvon Gorge with interpretation ■■ Accreditation of the rail line in Mt Morgan. Precinct development 4 GAP Analysis ■■ Emerald CBD revitalization, Emu Park CBD redevelopment ■■ Zamia Parklands (Springsure) ■■ Sandstone Country Draft Plan ■■ Review of the Callide Mine Lookout development opportunities ■■ Rockhampton Cultural Centre relocation to a new cultural precinct in the CBD ■■ Rockhampton Exhibition Centre ■■ Benaraby Raceway Motorsports facilities upgrade and Master Plan ■■ Seventeen Seventy foreshore redevelopment and walkway project as part of a Q150 grant ■■ Rockhampton Riverfront development ■■ Upgrading of interpretive signage at Lake Nuga Nuga National Park, Lonesome National Park and the Mount Moffatt section of Carnarvon National Park ■■ Middle Island (off Seventeen Seventy) corporate camping and team building tours ■■ Mount Morgan Tourism Plan implementation ■■ Moura Mine viewing platform ■■ Yeppoon Civic Centre Precinct development has been put forward for funding by the Federal Governments local infrastructure fund 15
Accommodation development and upgrades ■■ Capricorn Resort Yeppoon 15 year Masterplan including refurbishment of the existing facilities and the development of up to 280 new rooms across a variety of star ratings ■■ Gemfields Accommodation – Sapphire Motel (16 rooms), Motel at Anakie (36 rooms), Tavern / Motel in Springsure (65 rooms), 60 Unit Motel in Emerald (old Sawmill site), Capella Motel (69 room) ■■ Redevelopment of Great Keppel Island – Tower Holdings have an extensive development plan for the island ■■ Hummock Hill – The proposed Hummock Hill development includes two resort hotels with 350 rooms total, a conference centre, health spa, 18 hole golf course, residential development and an educational facility in addition to the road access, boat ramps, iconic bridge and precincts for commercial, leisure, and residential use ■■ Barracks Hotel Complex in Rockhampton – military museum and conference facility ■■ Hotel and residential development on Quay St Rockhampton ■■ The Strand Hotel refurbishment, Echelon and Indigo Blue development at Yeppoon ■■ Rockhampton Airport Hotel (proposed) ■■ Accommodation at Rosslyn Bay Inn Resort (proposed) ■■ Caravan and Campervan park at Seventeen Seventy (development approval stage) ■■ Extensions to the Seaspray and Zilzie Bay Resorts on the Capricorn Coast ■■ Ecotourism and backpacker accommodation at Koorana Crocodile Farm including an over-water (over the crocodile enclosure) Croc Farm-Stay 4.3 Investment and Infrastructure Gaps Provided below is a summary of the investment and infrastructure challenges and gaps that have been identified for the Central Queensland Region for the future development and growth of tourism. These are the current gaps that are limiting the region from achieving sustainable tourism growth and meeting the needs of the priority target markets. This overview of investment and infrastructure gaps is broken down by Local Government Area and is based on a combination of stakeholder consultation and 4 GAP Analysis desktop research. Banana Shire Council Area ■■ Lack of a collective vision, approach and focus that links tourism, lifestyle and economic development ■■ Local understanding of the value of tourism and the need for investment ■■ Local Government challenge in balancing attracting investment and still regulating development ■■ Making the most of the local and regional tourism assets ■■ Increasing need for medical and educational services with a growing population ■■ Need for further development and investment into existing businesses ■■ Attracting a tourism labour force due to competition with industrial and mining industries ■■ Lack of budget accommodation ■■ Actions identified in the Biloela Tourism Strategy that have not been taken forward ■■ Creation of a tourist drive or itinerary for the Dawson Highway called the ‘Gorges Way’. ■■ Intra-regional public transport ■■ Recognising tourism as an important part of economic development – particularly when the mining boom is over ■■ Town and airport presentation ■■ Water Central Highlands Regional Council Area Emerald/Gemfields ■■ Utilities, Services and Infrastructure including sewerage, communications – mobile coverage, broadband, and pedestrian linkages ■■ Residential land development is held-up (native title) ■■ Roads linking the townships need to be sealed – Springsure – Tambo, Duaringa – Bauhina Downs (Woorabinda section) ■■ Skilled staff attraction and retention – commitment to train (link to liveability) ■■ TAFE in Emerald is under utilised ■■ Carnarvon Gorge infrastructure – walkways, power supply (brown-outs) and air access ■■ Self-contained travellers need parking areas and dump-points (should be user pays) ■■ Fossicking areas are hard to get into and around (wash-outs, corrugations) 16 Central Queensland Tourism Opportunity Plan 2009–2019
Central Highlands Regional Council Area Sandstone Country Plan ■■ Increasing traffic and impacts/safety of road particularly in key sections to encourage increased dispersal ■■ Increasing demand on electricity ■■ Desire for more interpretation ■■ Management of weeds and feral animals ■■ Secure parking, particularly for the great walks ■■ Increasing demand for new or lesser visited locations ■■ There is going to be more of the high spending visitors around (eco and luxury pampering) ■■ Confusing and missing signage ■■ Safety in terms of mobile phone coverage ■■ Lack of health services nearby ■■ Access – Getting deliveries, supplies and basic services ■■ Communication (between local stakeholders) ■■ Sustainability/ecological footprint of visitors (in terms of getting here as well as getting around the park) ■■ Accommodation for staff Gladstone Regional Council Area Gladstone ■■ The image of tourism and residents negative perceptions of things to do in Gladstone ■■ Lack of marina facilities at Boyne River ■■ The southern entrance to Gladstone needs improving ■■ Transport within the Gladstone region for those without their own car ■■ Increasing transport costs and access to cheap flights 4 GAP Analysis ■■ Not a vibrant city heart at night or on weekends ■■ Lack of indoor/wet weather options ■■ No international direct flights ■■ Distances between towns ■■ Charter fishing trips take a week – no day tours ■■ Land suitable for resorts is owned by State Govt (DNR) ■■ Raising the HMAS Gladstone to a site adjacent to the harbour Agnes Water/Seventeen Seventy ■■ Water/Sewerage ■■ Lack of Government planning/vision for town plan ■■ Indoor/Wet weather options ■■ Transport – road to Agnes, intra-regional transport, parking ■■ Medical facilities and 24/7 medical services ■■ Upgraded Marina facilities and creek depth at Seventeen Seventy ■■ Lack of meeting facilities ■■ Changing the town name ■■ Options for swimming in stinger season ■■ Access closed to drive on key beaches (Chinaman’s, Rocky Creek, Spring Creek) ■■ Lack of retail development ■■ Managing accommodation and residential development within the coastal vernacular ■■ Activities for kids 17
You can also read