Candidate Handbook March 2020 - PSI
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VERMONT Real Estate Sales and Brokers Examination Program Candidate Handbook March 2020
Real Estate Sales and Brokers Examination Program VERMONT b b Candidate Handbook TABLE OF CONTENTS INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ON YOUR EXAMINATION DAY . . . . . . . . . . . . . . . . . . . . 9 TESTING AGENCY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 NONDISCRIMINATION POLICY. . . . . . . . . . . . . . . . . . . . . 1 SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 EXAMINATION ADMINISTRATION . . . . . . . . . . . . . . . . . . . 1 PERSONAL BELONGINGS . . . . . . . . . . . . . . . . . . . . . . . . 9 TEST CENTER LOCATIONS . . . . . . . . . . . . . . . . . . . . . . . 1 EXAMINATION RESTRICTIONS . . . . . . . . . . . . . . . . . . . . 10 SPECIAL ARRANGEMENTS FOR CANDIDATES MISCONDUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 WITH DISABILITIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 COPYRIGHTED EXAMINATION QUESTIONS . . . . . . . . . 10 EXAMINATION FEES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 COMPUTER LOGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 REGISTERING FOR AN EXAMINATION. . . . . . . . . . . . . . 3 PRACTICE EXAMINATION. . . . . . . . . . . . . . . . . . . . . . . . . 10 RESCHEDULING AN EXAMINATION . . . . . . . . . . . . . . . . 4 TIMED EXAMINATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 MISSED APPOINTMENTS AND FORFEITURES . . . . . . . 4 FOLLOWING THE EXAMINATION. . . . . . . . . . . . . . . . . . . 11 INCLEMENT WEATHER, POWER FAILURE How Passing Scores are Determined . . . . . . . . . . . . . . 11 OR EMERGENCY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your Salesperson Examination Score Report. . . . . . . . 11 NO REFUNDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your Broker Examination Score Report. . . . . . . . . . . . . 11 If You Pass the Examination . . . . . . . . . . . . . . . . . . . . . 11 PREPARING FOR THE EXAMINATION. . . . . . . . . . . . . . . 4 If You Do Not Pass the Examination . . . . . . . . . . . . . . 11 EXAMINATION CONTENT . . . . . . . . . . . . . . . . . . . . . . . . . 4 Failing to Report for an Examination. . . . . . . . . . . . . . . 11 Salesperson Examination . . . . . . . . . . . . . . . . . . . . . . . . 4 Confidentiality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 National Salesperson Portion. . . . . . . . . . . . . . . . . . . 4 Duplicate Score Report. . . . . . . . . . . . . . . . . . . . . . . . . 12 Vermont State Portion . . . . . . . . . . . . . . . . . . . . . . . . 5 EXAMINATION REGISTRATION FORM. . . . . . . . . . . . . . . . 13 Sample Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 National Real Estate Salesperson Sample DUPLICATE SCORE REPORT REQUEST FORM. . . . . . . 15 Examination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 REQUEST FOR SPECIAL EXAMINATION Broker Examination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ACCOMMODATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 National Broker Portion . . . . . . . . . . . . . . . . . . . . . . . 6 DOCUMENTATION OF DISABILITY-RELATED NEEDS . . 18 Vermont State Portion . . . . . . . . . . . . . . . . . . . . . . . . 7 DETAILED CONTENT OUTLINE . . . . . . . . . . . . . . . . . . . . 19 National Real Estate Broker Simulation Sample Examination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Taking the Multiple-Choice Examination. . . . . . . . . . . . . 8 Candidate Comments . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Taking the Broker Simulation Examination . . . . . . . . . . 8 QUESTIONS ABOUT LICENSING HOW TO CONTACT PSI All questions and requests for information about the All questions and requests for information about Vermont Real Estate Program should be directed to: examination scheduling should be directed to: Vermont Real Estate Commission PSI Candidate Services 89 Main St., 3rd Floor 18000 W. 105th St. Montpelier, VT 05620-3402 Olathe, KS 66061-7543 Phone: 802-828-3228 Phone: 913-895-4600 Email: judith.roy@sec.state.vt.us Fax: 913-895-4650 Website: www.sec.state.vt.us/professional-regulation/ Website: www.goAMP.com professions/real-estate-commission.aspx Copyright © 2020. PSI Services. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy or recording, or any information and retrieval system, without permission in writing from PSI. Rev. 2/28/2020
Real Estate Sales and Brokers Examination Program VERMONT 1 1 Candidate Handbook INTRODUCTION NONDISCRIMINATION POLICY The State of Vermont has retained the services of PSI Ser- PSI does not discriminate among candidates on the vices to develop and administer its real estate examination basis of age, gender, race, color, religion, national program. As a full-service testing company, PSI provides origin, disability, marital status or any other protected expertise and support to associations, state credentialing characteristic. agencies and private industry in test development, scoring and reporting of examinations. EXAMINATION PSI provides a range of services to the states that use the Real Estate Examination Program (REP). This handbook ADMINISTRATION provides information that you will need to register for the The examination is administered by appointment only Vermont Real Estate Examinations. Be sure to keep the Monday through Friday. Saturday appointments may be handbook after you have registered for the examination; scheduled based on availability. Available dates will be you may wish to refer to it later. indicated when scheduling your examination. Appointment The real estate examinations are developed through starting times may vary by location. Candidates are a combined effort of real estate experts and testing scheduled on a first-come, first-served basis. professionals. Real estate practitioners and educators write the questions. Experts in the fields of both real estate and testing review the questions to ensure that TEST CENTER LOCATIONS they are accurate in their content and representative of The examinations are administered by computer at the good question-writing procedures. Representatives from following PSI Test Centers in Vermont, New Hampshire, states participating in the PSI Real Estate Examination New York and Massachusetts. Program review the questions to make certain that the Location 1: Burlington, VT content of the questions is accurate and relevant to real H&R Block Office estate practices in their own states. Finally, all questions are revised and updated on a continual basis to reflect the 570 Shelburne Road current laws and practices in the changing real estate field. Burlington, VT 05403 Directions: The H&R Block office is located at the junction The examination content outline used to develop the of Route 7 and Route 189 in the Shaws Supermarket examinations is based on a job analysis and expert judg- plaza. Route 7 is Shelburne Road. Exit 13 from Interstate ment. It reflects areas of knowledge required to perform 89 to Interstate 189 West. Located north of Exit 1 from those tasks that practicing real estate salespersons and I-189 on Shelburne Road (US 7). brokers judged to be important. Real estate experts who write questions for PSI use this content outline as a guide. Location 2: Concord, NH Thus, examinees are tested only on subjects judged by H&R Block Office real estate brokers and salespersons as most important 36 Fort Eddy Road for beginning licensees to know. Concord, NH 03301 The content outline does not include topics, such as pro- Directions: Located in the H&R Block office in the Fort motional skills, that may be helpful to success in the indus- Eddy Plaza. From I-93 South, take Exit 14. Follow ramp to try. Since the purpose of licensure testing is to protect the the end and turn left onto Route 9. Follow Route 9 under consumer rather than to guarantee success in practice, the bridge. Take a left onto Fort Eddy Road. Fort Eddy the examinations focus on the knowledge you must have Plaza is on the right-hand side. to protect the consumer and your ability to apply that From I-93 North, take Exit 14. Cross over Route 9 onto knowledge to a consumer’s particular situation. Similarly, Fort Eddy Road. Fort Eddy Plaza is on the right-hand side. the examinations include some technical language not used in your everyday conversations. You must learn that language to become a part of the profession and be able to explain its meaning to customers and clients. TESTING AGENCY PSI assists the Vermont Real Estate Commission in the development, administration, scoring and analysis of the Salesperson and Broker examinations. PSI is a leader in the testing industry, offering certification, licensing, talent assessment and academic solutions worldwide. 1
Real Estate Sales and Brokers Examination Program VERMONT 2 2 Candidate Handbook Location 3: Manchester, NH Location 7: Boston (Saugus), MA H&R Block Office H&R Block Office 865 Second St. 192 Broadway Manchester, NH 03102 Saugus, MA 01906 Directions: Located in an H&R Block office in the Mallard Directions: From the south, take 93 North to Route 1 North. Pond Plaza office strip center. One mile south of Exit 4 from The office is on Route 1 North just past the Continental Interstate 293 on 2nd St. (US 3). Free parking available. Restaurant in Walnut Plaza. Location 4: Nashua, NH From the west, take the Mass Pike to 93 North. Take 93 H&R Block Office North to Route 1 North. The office is on Route 1 North just 300 Main St. past the Continental Restaurant in Walnut Plaza. Nashua, NH 03060 From the north, take Route 95 South to Route 1 South. Just Directions: From the north, take the Everett Turnpike (Route past the Salvation Army store, take the Walnut St. exit. You 3) south to Exit 6 (Broad St., Nashua) and turn left onto will go back over Route 1 and Walnut Plaza is about 100 Broad St. Proceed 0.7 mile and bear right onto Amherst yards on your right. St. for 0.6 mile. Bear right onto Main St. and proceed approximately one mile to Main St. Marketplace at 300 Main Location 8: Framingham, MA St. Plaza contains Shaws Market and will be on your left. H&R Block Office 795 Water St. From the south, take Route 3 north to Exit 2 toward Route Framingham, MA 01701 3A/DW Highway/Hudson. Take the DW highway ramp toward South Nashua. Turn right onto Daniel Webster Directions: From Route 9, take MA-9 E and take the ramp Highway and proceed 2.5 miles until you come to Main St. toward Edgell Road/Main St./Framingham. Turn a slight Marketplace at 300 Main St. Plaza contains Shaws Market left onto High St. and then turn left onto MA-30/Main St. and will be on your right. Continue to follow MA-30. MA-30 becomes Edgell Road. Turn right onto Water St. Location 5: Portsmouth, NH H&R Block Office From Mass Pike to Route 9, merge onto I-90 West 775 Lafayette Road Massachusetts Turnpike (Portions toll). Take Exit 13 Portsmouth, NH 03801 toward Natick/Route-30/Framingham. Merge onto MA-30 West toward Framingham. Turn left onto Concord St. Turn Directions: Located in an H&R Block office. Exit I-95 at right onto MA-9 West Worcester Road/Boston-Worcester Exit 5, Portsmouth Circle/Route 1 Bypass, which turns into Route 1 South. At the fourth set of lights, turn left into the Turnpike. Keep right at the fork to go on Worcester Road/ Lafayette Plaza. Located on the right side next to Ethan MA-30 West. Turn right onto Edgell Road/MA-30. Continue Allen Furniture and Fresh Market. to follow Edgell Road. Turn right onto Water St. Location 6: Albany, NY Location 9: Holyoke, MA H&R Block Office H&R Block Office 841 Route 146 98 Lower Westfield Road Clifton Park, NY 12065 Ste. #5 Directions: Located on Route 146, one mile west of the Holyoke, MA 01040 intersection of Route 9 and Route 146. Directions: Located in Holyoke, Massachusetts, at 98 Lower Traveling west on 146, turn right on Maxwell Drive Westfield Road in the Pier 1 Imports building. From I-91, (McDonald’s is located on the corner). Turn left at light at take Exit 15, turn toward Holyoke Mall. Go straight through first intersection. Turn left immediately into parking lot for traffic light and turn right into Pier 1 Imports building parking H&R Block behind CVS. lot. Directions from Interstate 87: Going north on I-87, take Exit 9 and turn left onto 146. Going south on I-87, take Exit 9W and turn right onto 146. 2
Real Estate Sales and Brokers Examination Program VERMONT 3 3 Candidate Handbook SPECIAL ARRANGEMENTS REGISTERING FOR AN FOR CANDIDATES WITH EXAMINATION DISABILITIES 1. Online: You may register online at www.goAMP.com by selecting “Candidates.” The computer will guide you PSI complies with the Americans with Disabilities Act and through the process. After your application information strives to ensure that no individual with a disability (as and credit card payment (VISA, MasterCard, American defined by the ADA as a person who has a physical or Express and Discover) have been submitted, you will be mental impairment that substantially limits one or more prompted to schedule an examination appointment or to major life activities, a person who has a history or record supply additional eligibility information. of such an impairment, or a person who is perceived by others as having such an impairment) is deprived of the OR opportunity to take the examination solely by reason of that disability. PSI will provide reasonable accommodations 2. Paper: Complete and mail the paper application for candidates with disabilities. Candidates requesting included in this handbook with appropriate fee special accommodations must call PSI at 800-345-6559 (cashier’s check or money order). An application is to schedule their examination. considered complete only if all information requested is complete, legible and accurate; if you are eligible for the 1. Wheelchair access is available at all established Test examination; and if the appropriate fee accompanies the Centers. Candidates must advise PSI at the time of application. scheduling that wheelchair access is necessary. Approximately two weeks after receipt, PSI will send you 2. Candidates with visual, sensory, physical or learning a confirmation notice including a website address and disabilities that would prevent them from taking the toll-free telephone number to schedule an examination examination under standard conditions may request appointment (see following table). If you do not receive special accommodations and arrangements and will be information about your application within four weeks, reviewed by PSI. call PSI at 800-345-6559. Verification of the disability and a statement of the specific Depending on availability, type of assistance needed must be made in writing to PSI If you contact PSI by your Examination may be at least 45 calendar days prior to your desired examina- 4:00 p.m. Eastern Time on... scheduled as early as... tion date by completing the two-page Request for Special Examination Accommodations form. PSI will review the Monday Wednesday submitted forms and will contact you regarding the decision Tuesday Thursday for accommodations. Wednesday Friday/Saturday Thursday Monday EXAMINATION FEES Friday/Saturday Tuesday BOTH National and State Salesperson. . . . . . . . . . $110 BOTH National and State Broker. . . . . . . . . . . . . . . $110 When you schedule your examination appointment, be State Salesperson ONLY. . . . . . . . . . . . . . . . . . . . . $110 prepared to confirm a location and a preferred date and State Broker ONLY. . . . . . . . . . . . . . . . . . . . . . . . . . $110 time for testing. You will be asked to provide your Social National Salesperson ONLY . . . . . . . . . . . . . . . . . . $110 Security number. When you call or go online to schedule your examination appointment, you will be notified of the National Broker ONLY . . . . . . . . . . . . . . . . . . . . . . . $110 time to report to the Test Center, and if an email address is Payment may be made by credit card (VISA, MasterCard, provided, you will be sent an email confirmation notice. American Express or Discover), cashier’s check or money If special accommodations are being requested, order made payable to PSI Services Inc. Examination complete the two-page Request for Special Examination registration fees are not refundable or transferrable Accommodations form included in this handbook and and expire in one year. submit it to PSI at least 45 days prior to the desired Credit card transactions that are declined will be subject examination date. to a $25 handling fee. A certified check or money order for the amount due, including the handling fee, must be sent to PSI to cover declined credit card transactions. 3
Real Estate Sales and Brokers Examination Program VERMONT 4 4 Candidate Handbook RESCHEDULING AN be intact, but for security reasons the questions will be scrambled. EXAMINATION You may reschedule your appointment ONCE at no charge NO REFUNDS by calling PSI at 800-345-6559 at least two business If you fail to arrive at the Test Center on the date and days prior to your scheduled appointment. The following time you are scheduled for examination, you will not schedule applies. be refunded any portion of your examination fees and must reregister by submitting a completed registration PSI must be contacted by form along with the appropriate examination fee to PSI. 4:00 p.m. Eastern Time to Examination fees may NOT be transferred to another If your Examination reschedule the Examination appointment. is scheduled on... by the previous... Monday Wednesday If you arrive more than 15 minutes late for an appointment, you will not be admitted, will forfeit your examination Tuesday Thursday fee, and must reregister by submitting the completed Wednesday Friday registration form, along with the examination fee to PSI. Thursday Monday Friday/Saturday Tuesday PREPARING FOR THE EXAMINATION The study and test-taking advice described here may MISSED APPOINTMENTS AND be helpful as you prepare for the examination. Try to FORFEITURES be objective about your individual learning needs when deciding how best to study. Plan your study schedule You will forfeit your examination registration and all well in advance. Use learning techniques, such as read- fees paid to take the examination under the following ing or audiovisual aids. Be sure to find a quiet place to circumstances. A new, complete application and study where you will not be interrupted. We suggest you examination fee are required to reapply for examination. concentrate your study efforts on a few carefully chosen • You wish to reschedule an examination but fail to contact textbooks. PSI at least two business days prior to the scheduled testing session. The examination will be timed and the computer will indi- cate the time remaining on the screen. If you find it distract- • You wish to reschedule a second time. ing, the time feature may be turned off during the examina- • You appear more than 15 minutes late for an tion. If you choose to turn off the time feature, you should examination. pace yourself by periodically checking your progress. This • You fail to report for an examination appointment. will allow you to make any necessary adjustments. The time limit is intended to allow candidates to complete the entire examination by working quickly and efficiently. INCLEMENT WEATHER, POWER FAILURE OR EMERGENCY EXAMINATION CONTENT In the event of inclement weather or unforeseen emer- gencies on the day of an examination, PSI will determine Salesperson Examination whether circumstances warrant the cancellation, and sub- The Vermont Real Estate Salesperson Examination sequent rescheduling, of an examination. The examination consists of a national and a state portion. The total time will usually not be rescheduled if the Test Center personnel allowed for both portions of the examination is four hours. are able to open the Test Center. The questions on the two portions will be intermixed and will not appear as separate sections. You may visit www.goAMP.com prior to the examination to determine if PSI has been advised that any Test Cen- ters are closed. Every attempt is made to administer the NATIONAL SALESPERSON PORTION examination as scheduled; however, should an examina- The national portion is based upon seven major content tion be canceled at a Test Center, all scheduled candidates areas. Each of the content areas is briefly described will receive notification following the examination regarding on this page and a detailed content outline is included rescheduling or reapplication procedures. in the back of this handbook. In addition, the number of questions devoted to the Salesperson examination If power to a Test Center is temporarily interrupted dur- is indicated for each major content area. The National ing an administration, your examination will be restarted. Salesperson examination is composed of 100 multiple- The responses provided up to the point of interruption will choice questions that are used to compute your score. 4
Real Estate Sales and Brokers Examination Program VERMONT 5 5 Candidate Handbook In addition to the scored questions, the examination may include five questions that are being “pretested” for use in G. Educational requirements future versions of the examination. These pretest questions 1. Prelicensing are not identified, and your answers to them do not affect 2. Continuing your score. III. Regulations Governing the Activities of Licensees A. Advertising National Salesperson Portion B. Broker/Salesperson relationship Number of C. Commissions Topic Questions D. Disclosure E. Agency relationship 1. Agency Relationships and Contracts 28 F. Recordkeeping 2. Real Property Ownership/Interest 13 G. Handling of moneys 3. Finance 14 H. Listings 4. Real Property 14 I. Agency agreements 5. Marketing Regulations (purchase IV. Related Laws and rental) 10 A. Land gains tax 6. Property Management 8 B. Property transfer tax 7. Real Estate Calculations 13 C. Real estate withholding tax D. Act 250 (State land and development plans) Please refer to the detailed content outline beginning on E. Zoning laws page 19 for more information. F. Tax proration G. Environmental protection rules H. Sign law I. Vermont Fair Housing VERMONT STATE PORTION J. Landlord and Tenant Laws The examination content outline for the state portion K. Conveyance of Real Estate of the examination has been approved by the Vermont V. Broker Topics Real Estate Commission. This portion tests knowledge A. Place of business areas that are required specifically for the Vermont B. Trust accounts real estate professional. There are 36 questions in this C. Principal/broker in charge portion of the examination that are used to compute your score. In addition to the questions used to compute your D. Supervision score, the examination may include five questions that are being “pretested” for use in future versions of these examinations. These pretest questions are not identified, Sample Questions and your answers to them do not affect your score. The following illustrate the type of questions used in the National Salesperson examination. These sample ques- Vermont Salesperson Detailed Content Outline tions do not represent the full range of content or difficulty I. Real Estate Commission levels contained in the examinations. They are intended A. General power to help you become familiar with the types and formats of B. Examination of records questions on the examination. Read each question and C. Investigations, hearings and appeals decide which answer is best. You may then check your D. Disciplinary actions answers with the answer key that follows. The answer key 1. Suspension and revocation also shows the topic being tested; the topic refers to the 2. Warning, reprimand and conditions content outline included in the back of this handbook. 3. Reinstatement II. Licensure SALESPERSON SAMPLE QUESTIONS A. Activities requiring a license B. Exemptions to license requirements 1. Baird bought two rectangular lots, each of which C. Types of licenses measures 244’ x 250’. Approximately how many D. Eligibility of licensing total acres will be in the two lots combined? E. License renewal A. 2.8 F. Change in license B. 3.2 C. 5.6 D. 7.0 5
Real Estate Sales and Brokers Examination Program VERMONT 6 6 Candidate Handbook 2. A person has been using a property for a long time. National Real Estate Salesperson Sample That person’s rights have been determined to supersede those of the fee simple owner. This Examination is called which of the following? The Sample National Real Estate Salesperson Examination is available in web-based format. To A. escheat order the online sample examination, please visit B. homestead www.goAMP.com and click on “E-Store,” “Web Tests” C. eminent domain and “Real Estate.” Two versions of the web-based Sample D. adverse possession Examination are available. The cost of the basic ver- 3. A property has been condemned by the city so that sion is $15. The cost of the enhanced version that pro- the land can be used to build a better approach to vides detailed explanations of the answers is $25. Both the municipal hospital’s emergency entrance. Which are available with payment by credit card through the online store. No duplication of the sample examination is of the following powers is the city exercising? allowed. The sample examination is copyrighted by PSI A. power of attorney Services. B. police power C. eminent domain D. escheat Broker Examination NATIONAL BROKER PORTION 4. A salesperson deliberately shows a buyer homes The National Broker Examination is presented in in only one subdivision where many people of the simulation problem format and consists of 10 simulation buyer’s religious faith live. Has the salesperson problems. Nine of these problems will be used to compute violated any law? your score. The other problem is not scored and is being A. Yes, because a salesperson must show a pretested for future examinations. prospective buyer homes in at least three Each simulation problem will have a designated primary different areas. issue and property type. Each section within a problem will B. Yes, because a salesperson cannot discriminate carry a secondary topic for that section. The primary issue on the basis of religion when showing property and property type will remain consistent throughout the to a buyer. simulation problem, but the secondary topic can change C. No, because the salesperson’s broker is with each section of the problem. The distribution of issues responsible for any violations of law. and property types is given in the Broker Simulation D. No, because there was no intent to discriminate Examination Content Outline. on the basis of race or national origin. Each problem will consist of three components: Scenario, 5. A licensee who works for ABC Realty obtains a listing. Information Gathering (IG) sections and Decision Making Two days later, the licensee begins working for XYZ (DM) sections. Each problem begins with a scenario. The Realty. Which of the following is true regarding this scenario provides the setting and introductory client infor- listing? mation (e.g., age, gender, presenting problem(s)). A. The listing is transferred to XYZ Realty. In Information Gathering (IG) sections you are to gather all B. The licensee is entitled to compensation when relevant information for answering the question. Read all she begins working for XYZ Realty. responses before selecting the responses that you con- C. The listing remains with ABC Realty. sider necessary for responding to the question. You should D. The listing is automatically terminated. select all options that are appropriate at the time. If you select more or fewer answer options than are appropriate, this will adversely impact your information gathering score. Salesperson Answer Key Decision Making (DM) sections provide opportunities for Item # Key Topic* making judgments or decisions. These sections may be 1. A 7I formatted in one of two ways: 2. D 4E8 1. Single Best Option – There may be more than one 3. C 2F4 acceptable option, but one option is generally regarded 4. B 5B4 most acceptable. 5. C 1D1 2. Multiple Options – Several options are considered * Refer to detailed content outline in the back of this appropriate. These sections address decisions in which handbook. a combination of actions is required. 6
Real Estate Sales and Brokers Examination Program VERMONT 7 7 Candidate Handbook In the decision making section described in 1 above, the instructions will be to ‘CHOOSE ONLY ONE’ option. You Vermont Broker Detailed Content Outline should not assume that your response is incorrect if you I. Real Estate Commission are directed to make another selection. The simulation A. General power examination format sometimes uses this direction. The B. Examination of records multiple option type of decision making described in 2 will C. Investigations, hearings, and appeals have instructions to ‘SELECT AS MANY’ options as are D. Disciplinary actions appropriate in the situation. 1. Suspension and revocation 2. Warning, reprimand, and conditions 3. Reinstatement Broker Simulation Examination Content Outline II. Licensure Primary Issues: # of Problems A. Activities requiring a license 1. Agency Relationships and Property B. Exemptions to license requirements Representations 3 C. Types of licenses 2. Fair Housing and Other Governmental D. Eligibility of licensing Regulations 2 E. License renewal 3. Handling Money 2 F. Change in license 4. Training and Supervision of Licensees 1 G. Educational requirements Plus one primary issue varying by examination form 1 1. Prelicensing Section Topics: 2. Continuing A. Agency III. Regulations Governing the Activities of Licensees B. Contracts A. Advertising C. Freehold and Leasehold B. Broker/Salesperson relationship D. Property Management C. Commissions E. Finance D. Disclosure F. Government Regulations and Private E. Agency relationship Restrictions F. Recordkeeping G. Description and Measurement G. Handling of moneys H. Valuation H. Listings I. Conveyance I. Agency agreements J. Calculations IV. Related Laws K. Ethical Behavior (must be incorporated in at A. Land gains tax least 4 problems) B. Property transfer tax Property Types: # of Problems C. Real estate withholding tax 1. Residential 4 D. Act 250 (State land and development plans) 2. Commercial 2 E. Zoning laws 3. Property Management 1 F. Tax proration Plus two property types varying by examination form 2 G. Environmental protection rules H. Sign law I. Vermont Fair Housing J. Landlord and Tenant Laws VERMONT STATE PORTION K. Conveyance of Real Estate V. Broker Topics The examination content outline for the state portion of A. Place of business the examination has been approved by the Vermont Real B. Trust accounts Estate Commission. This portion tests knowledge areas C. Principal/broker in charge that are required specifically for the Vermont real estate D. Supervision professional. There are 40 questions in this portion of the examination that are used to compute your score. In addition to the questions used to compute your score, the examination may include five questions that are being National Real Estate Broker Simulation “pretested” for use in future versions of these examina- Sample Examination tions. These pretest questions are not identified, and your answers to them do not affect your score. The National Real Estate Broker Simulation Sample Examination is available in web-based format. The sample examination includes four problems that are similar to those found on the National Broker Simulation Examination for those states using this testing format. The sample examination is purchased and taken online at the 7
Real Estate Sales and Brokers Examination Program VERMONT 8 8 Candidate Handbook convenience of the purchaser. To order the online sample double arrows (>>) to advance to the next unanswered examination, please visit www.goAMP.com and click on or bookmarked question on the examination. To identify “E-Store,” “Web Tests” and “Real Estate.” The cost of the all unanswered and bookmarked questions, repeatedly sample examination is $25. The sample examination is click on the double arrows (>>). When the examination is available with payment by credit card through the online completed, the number of examination items answered store. No duplication of the sample examination is allowed. is reported. If not all questions have been answered and The sample examination is copyrighted by PSI Services. there is time remaining, return to the examination and answer those questions. Be sure to provide an answer for each examination question before ending the examination. Taking the Multiple-Choice Examination There is no penalty for guessing. Candidate Comments During the examination, you may make comments for any question by clicking on the Comment button to the left of the Time button. This opens a dialogue box where The most typical purpose of a deed restriction is to comments may be entered. Comments will be reviewed, but individual responses will not be provided. A ensure that the property will not become encumbered. B encourage varied uses of the property. C control future uses of the property. Taking the Broker Simulation Examination D limit costs of new houses in a subdivision. Three windows appear on the screen at all times during a simulation examination (see Figure 1). The Scenario Window section is displayed across the top of the screen; your picture is displayed in the upper right portion of this window. Each simulation begins with a brief paragraph in Bookmark Exit Help D Comment Time < 1 ▼ > >> this window that provides preliminary information about the situation; subsequent sections contain information The computer monitors the time you spend on the about the changing situation. A scroll bar is available examination. The examination will terminate if you exceed when necessary to view all text. Each Scenario Window the time allowed. You may click on the “Time” box in the will also provide you with specific instructions about lower right portion of the screen to monitor your time. whether to “CHOOSE ONLY ONE” response in the section A digital clock indicates the time remaining for you to or to “SELECT AS MANY” responses as appropriate to complete the examination. The Time feature may be turned gather information. off during the examination. ▼ Only one examination question is presented at a time. The USE THE SCROLL BAR ON THE RIGHT SIDE OF ANY WINDOW AS NEEDED TO SEE ALL INFORMATION. question number appears in the lower right portion of the You are hosting an open house. Mr. & Mrs. Charles Martin come into the house. You greet them and show them the house. The Martins tell you the house is exactly what they are looking for and they are very interested in purchasing screen. Choices of answers to the examination questions it. You then give them information showing the various types of financing available with down payment options and projected payments. are identified as A, B, C or D. You must indicate your Which of the following information should you obtain? choice by either typing in the letter in the response box in (SELECT AS MANY as you consider indicated in this Section, then click on the Go To Next Section button below to proceed to the next Section.) ▼ the lower left portion of the computer screen or clicking Current Section/Simulation History on the option using the mouse. To change your answer, ■ Interest in seller financing ▼ ▼ enter a different option by typing the letter in the response How soon they need to move Interest in seller financing Not interested box or by clicking on the option using the mouse. You may Whether they lease or own their current residence Whether they lease or own their current residence ■ change your answer as many times as you wish during the Whether they need possession before Own What they are willing to offer examination time limit. closing Reason they are moving Not asked What they are willing to offer To move to the next question, click on the forward arrow Whether they have a home to sell first (>) in the lower right portion of the screen. This action Copies of recent tax returns Number of children will move you forward through the examination question Recent credit report by question. If you wish to review any question, click the Mr. Martin’s occupation ▼ ▼ backward arrow (
Real Estate Sales and Brokers Examination Program VERMONT 9 9 Candidate Handbook The Options Window is displayed as the lower left location, look for signs indicating PSI Test Center check-in. portion of the screen and contains all options (choices or IF YOU ARRIVE MORE THAN 15 MINUTES AFTER possible responses) from which to choose in the current THE SCHEDULED TESTING TIME, YOU WILL NOT BE section. A scroll bar is also available when necessary to ADMITTED. view all options. The Simulation History Window is displayed as the IDENTIFICATION lower right portion of the screen. This window can To gain admission to the Test Center, you must present be displayed in two formats using the button labeled two forms of identification. The primary form must be “Current Section/Simulation History” located at the top government issued, current and include your name, of this window. When in the “Current Section” mode, the signature and photograph. No form of temporary options chosen in the current section and the results for identification will be accepted. You will also be required to each choice are displayed in this window. When in the sign a roster for verification of identity. “Simulation History” mode, the scenarios from all previous • You MUST bring one of the following: driver’s license sections as well as the options chosen and their results with photograph; state identification card with are displayed in the window. A scroll bar is available on photograph; passport; military identification card with the right side of this window to review previous scenarios photograph. and/or options and results. • The second form of identification must display your Once you have read the scenario for each section and name and signature for signature verification (e.g., credit determined which option(s) are appropriate for selection, card with signature, social security card with signature, you can simply click the box to the left of the option to employment/student ID card with signature). “choose” it. Immediately, the option selected and the results for that option appear in the right-hand Simulation If your name on these documents is different than it History Window. After you select or “choose” an option, appears on your identification, you must bring proof of your you cannot reconsider and “unselect” it, since the name change (e.g., marriage license, divorce decree or court order). information from that option has been revealed. In sections where you are instructed to “SELECT AS MANY as you consider indicated,” you should select all of SECURITY the options believed appropriate at the time and then click PSI administration and security standards are designed to the “Go To Next Section” button at the bottom left of the ensure all candidates are provided the same opportunity to screen to continue to the next section. A dialog box will demonstrate their abilities. The Test Center is continuously appear requesting that you confirm your wish to continue monitored by audio and video surveillance equipment for to the next section and warning that returning to this security purposes. section to make additional choices will not be possible. The following security procedures apply during the By selecting “Yes,” the software automatically takes you examination: to the next section of the simulation. • Examinations are proprietary. No cameras, notes, tape In sections where you are instructed to “CHOOSE ONLY recorders, pagers or cellular/smart phones are allowed ONE unless directed to make another selection,” you in the testing room. Possession of a cellular/smart phone should carefully review each option and then choose the or other electronic devices is strictly prohibited and will one best option. A dialog box will then appear to present result in dismissal from the examination. the results for the choice or request that you select • Only silent, non-programmable calculators without alpha another response in the section. keys or printing capabilities are allowed in the testing room. A “Help Screen” will be accessible to you throughout the simulation examination to explain how to navigate through • No guests, visitors or family members are allowed in the the examination. testing room or reception areas. ON YOUR EXAMINATION DAY PERSONAL BELONGINGS No personal items, valuables or weapons should be Your examination will be given by computer at a PSI Test brought to the Test Center. Only wallets and keys are Center. You do not need any computer experience or permitted. Coats must be left outside the testing room. typing skills to take your examination. On the day of your You will be provided a soft locker to store your wallet examination appointment, report to the Test Center no later and/or keys with you in the testing room. You will not than your scheduled testing time. Once you arrive at the have access to these items until after the examination 9
Real Estate Sales and Brokers Examination Program VERMONT 10 10 Candidate Handbook is completed. Please note the following items will not be • attempt to record examination questions or make notes; allowed in the testing room except securely locked in the • attempt to take the examination for someone else; soft locker. • are observed with personal belongings, or • watches • are observed with notes, books or other aids without it • hats being noted on the roster. • wallets • keys COPYRIGHTED EXAMINATION Once you have placed your personal belongings into the soft locker, you will be asked to pull out your pockets to QUESTIONS ensure they are empty. If all personal items will not fit in All examination questions are the copyrighted property the soft locker you will not be able to test. The site will not of PSI Services. It is forbidden under federal copyright store or be responsible for your personal belongings. law to copy, reproduce, record, distribute or display these examination questions by any means, in whole or in part. If any personal items are observed or heard (cellular/smart Doing so may subject you to severe civil and criminal phones, alarms) in the testing room after the examination penalties. is started, you will be dismissed the administration will be forfeited. COMPUTER LOGIN After your identification has been confirmed, you will EXAMINATION RESTRICTIONS be directed to a testing carrel. You will be instructed • Pencils will be provided during check-in. on-screen to enter your Social Security number. Your • You will be provided with one piece of scratch paper at a photograph, taken before beginning the examination, will time to use during the examination, unless noted on the remain on-screen throughout your examination session. sign-in roster for a particular candidate. You must return This photograph will also print on your score report. the scratch paper to the proctor at the completion of testing, or you will not receive your score report. PRACTICE EXAMINATION • No documents or notes of any kind may be removed Prior to attempting the examination, you will be given from the Test Center. the opportunity to practice taking an examination on the • No questions concerning the content of the examination computer. The time you use for this practice examination is may be asked during the examination. NOT counted as part of your examination time or score. • Eating, drinking or smoking is not permitted in the Test When you are comfortable with the computer testing Center. process, you may quit the practice session and begin the • You may take a break whenever you wish, but you will timed examination. not be allowed additional time to make up for time lost during breaks. TIMED EXAMINATION MISCONDUCT Following the practice examination, you will begin the timed examination. Before beginning, instructions for If you engage in any of the following conduct during the taking the examination are provided on-screen. examination you may be dismissed, your scores will not be reported and examination fees will not be refunded. Examination Time Allotted Examples of misconduct are when you: Salesperson (national and state portion) 4 hours • create a disturbance, are abusive or otherwise Salesperson (state portion only) 1½ hours uncooperative; Salesperson (national portion only) 2½ hours • display and/or use electronic communications equipment Broker (national and state portion) 4 hours such as pagers, cellular phones; Broker State (multiple-choice portion) 1½ hours • talk or participate in conversation with other examination candidates; Broker National (simulation portion) 2½ hours • give or receive help or are suspected of doing so; • leave the Test Center during the administration; 10
Real Estate Sales and Brokers Examination Program VERMONT 11 11 Candidate Handbook FOLLOWING THE EXAMINATION Your Broker Examination Score Report How Passing Scores are Determined After you have completed the Broker examination, you will be instructed to report to the testing supervisor to receive • Multiple-Choice Examination your score report. Your score report will show your result The minimum score required to pass the multiple-choice for your examination and will give diagnostic scoring portions is determined by using a process known as information for any portion you did not pass. To be eligible the Angoff method, in which subject-matter experts to apply for a broker license in Vermont, you must pass estimate the difficulty of each item on the examination both the national simulation and state multiple-choice for the “minimally competent practitioner” (MCP). These portions of the examination. judgments are averaged to determine the minimum For the national simulation portion of the examination, you passing score, which represents the amount of knowledge will score points for information Gathering (IG) sections an MCP would likely demonstrate on the examination. and for Decision Making (DM) sections. The sum of your scores on all IG sections is reported as your IG total raw • Simulation Examination score, and the sum of your scores on all DM sections is The passing score for the simulation examination is reported as your DM total raw score. Your total raw scores determined using a method similar to that described for must meet or exceed the MPL for both IG and DM to pass multiple choice portions. Each section in a simulation this examination. was evaluated by content experts when the problem was developed. A minimum passing level (MPL) was established for the section using the scoring weights If You Pass the Examination assigned to the options in that section and represents the If you pass the examination, you will receive a score level of performance expected of a “minimally competent report and instructions for applying for a license. practitioner.” The overall examination has an Information Examination results are forwarded to the Vermont Real Gathering (IG) MPL and a Decision Making (DM) MPL, Estate Commission to be used as one of the criteria for which represent the sums of the MPLs of all IG and DM determining eligibility for licensure. sections on the examination. If You Do Not Pass the Examination • Equating If you do not achieve a passing score, your score report A statistical process called equating is used to ensure will indicate your scores and reapplication instructions. consistency in the meaning of the score required to pass If you pass only one portion, you will have one opportunity an examination. If the raw passing score varies slightly to take the failed portion within the next six months. After between different versions (or “forms”), the level of a second failure or after six months you must take both knowledge required to achieve the passing score remains portions of the examination again. the same, thus assuring that all candidates are treated fairly. To reregister for the examination, you must submit your score report, with any necessary changes to your Your Salesperson Examination registration information, along with the appropriate examination fee to PSI. Score Report After you have completed the Salesperson examination, you will be instructed to report to the testing supervisor Failing to Report for an Examination to receive your score report. Your score report will show If you fail to report for an examination, you will forfeit the your result for your examination and will give diagnostic registration and all fees paid to take the examination. scoring information for any portion you did not pass. To A completed application form and examination fee are be eligible to apply for a salesperson license in Vermont, required to reapply for examination. you must pass both the National and State portions of the examination. Confidentiality Information about candidates for testing and their examination results are considered confidential. Studies and reports concerning candidates will contain no information identifiable with any candidate, unless authorized by the candidate. 11
Real Estate Sales and Brokers Examination Program VERMONT 12 12 Candidate Handbook Duplicate Score Report You may purchase additional copies of your results at a cost of $25 per copy. Requests must be submitted to PSI in writing. The request must include your name, identification number or Social Security number, mailing address, telephone number, date of examination and examination taken. Submit this information with the required fee payable to PSI Services Inc. in the form of a money order or cashier’s check. Duplicate score reports will be mailed within approximately five business days after receipt of the request and fee. Requests must be submitted within one year of your examination to be processed. 12
VTREP Handbook, page 13 VERMONT REAL ESTATE EXAMINATIONS REGISTRATION FORM Instructions for Completing the Examination Registration Form The numbered items correspond to the numbered blanks on the registration form (next page). PLEASE TYPE OR PRINT IN INK ALL INFORMATION. 1. NAME: Enter your last name, first name and middle initial exactly as they appear on your driver’s license. Do not use nicknames. 2. MAILING ADDRESS: Abbreviate words like street, drive or road, and enter your zip code. 3. TELEPHONE NUMBER: Please provide telephone numbers as indicated. PSI will need to reach you by phone only in the event you have failed to complete your registration form correctly or if there should be a last minute change in the Test Center location. 4. SOCIAL SECURITY NUMBER: Enter your social security number. WE CANNOT PROCESS YOUR REGISTRATION WITHOUT IT! 5. BIRTH DATE: Enter the month, day and year of your birth. 6. TEST TYPE: Choose the appropriate box and indicate if you have attempted the examination before. 7. EXAMINATION FEE: The examination fee is $110. This fee must be submitted with your registration form. Payment may be made by cashier’s check or money order made payable to PSI Services Inc., or by credit card. Contact PSI online at www.goAMP.com or by phone at 800-345-6559 if payment is to be made by credit card. Payment by company check, personal check or cash is not acceptable. Examination fees are valid for 12 months. 8. SCHOOL ATTENDED AND GRADUATION DATE: Enter school attended and graduation date. 9. SIGNATURE AND DATE: Read the statement and sign your name as you would on a check or business letter.
VTREP Handbook, page 14 VERMONT REAL ESTATE EXAMINATION REGISTRATION FORM Submit this form ONLY if you are paying your examination fee by cashier’s check or money order. If payment is to be made by credit card, visit www.goAMP.com or call PSI at 800-345-6559 to schedule your appointment and do not submit this form. 1. NAME _____________________________________________________________________________ Last Name First Name M.I. 2. MAILING ADDRESS_____________________________________________________________________________ Number, Street and Apartment Number _____________________________________________________________________________ City State Zip Code _____________________________________________________________________________ Email Address 3. TELEPHONE NUMBER (_______) _______ – ___________ and (_______) _______ – ___________ Home Telephone Number Business Telephone Number 4. SOCIAL SECURITY NUMBER ________ – _____ – __________ 5. BIRTH DATE ______ – ______ – ______ Month Day Year 6. TEST TYPE (check one) Broker Salesperson Have you taken this examination before? Yes No If yes, when did you last take this examination? ______________________________ 7. EXAMINATION FEE $110 Your examination fee must be submitted with your registration form. Payment may be made by cashier’s check or money order made payable to PSI Services Inc. Payment by company check, personal check or cash is not acceptable. Examination fees are valid for 12 months. 8. SCHOOL ATTENDED AND GRADUATION DATE School Attended_______________________________________ Graduation Date_______________________ 9. SIGNATURE AND DATE I have read and understand the information provided in the Candidate Handbook, and the information I have provided on this registration form is true and complete to the best of my knowledge. Signature:________________________________________________ Date:_________________________ Mail this form with cashier’s check or money order to: PSI 18000 W. 105th St. Olathe, KS 66061-7543
VTREP Handbook, page 15 DUPLICATE SCORE REPORT REQUEST FORM FOR VERMONT REAL ESTATE DIRECTIONS: Use this form to request a duplicate score report. Complete all requested information. This form must be received within one year of the examination date and include a check or money order payable to PSI Services Inc. for $25 per copy. Duplicate score reports will be mailed within approximately five business days following receipt of the request. Name:__________________________________________________________ Social Security #: _________________________ Address:________________________________________________________________________________________________ ________________________________________________________ Daytime Phone:__________________________ Test Taken: Salesperson Broker Examination Date: ______________ Test Center:__________________________ I hereby authorize PSI to send me a duplicate score report. Signature:______________________________________________________________ Date:____________________________ Please submit this form along with your check or money order to: PSI 18000 W. 105th St. Olathe, KS 66061 800-345-6559
VTREP Handbook, page 16
VTREP Handbook, page 17 REQUEST FOR SPECIAL EXAMINATION ACCOMMODATIONS If you have a disability covered by the Americans with Disabilities Act, please complete this form and provide the Documentation of Disability-Related Needs on the next page and submit both pages with your application at least 45 days prior to your requested examination date. The information you provide and any documentation regarding your disability and your need for accommodation in testing will be treated with strict confidentiality. Candidate Information Candidate ID # ______________________ Requested Test Center:_________________________ Name (Last, First, Middle Initial, Former Name) Mailing Address City State Zip Code Daytime Telephone Number Email Address Special Accommodations I request special accommodations for the following examination: Broker Salesperson Please provide (check all that apply): ______ Reader ______ Extended testing time (time and a half) ______ Reduced distraction environment ______ Please specify below if other special accommodations are needed. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Comments:__________________________________________________________________________________________ PLEASE READ AND SIGN: I give my permission for my diagnosing professional to discuss with PSI staff my records and history as they relate to the requested accommodation. Signature:________________________________________________________ Date:_______________________________ Return this form with your examination application and fee to: PSI, 18000 W. 105th St., Olathe, KS 66061-7543, Fax 913-895-4650. If you have questions, call PSI Candidate Services at 800-345-6559. Rev. 7/27/2018
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