Broadband Communities recognizes 100 outstanding providers that MDU property owners rely on to provide technology amenities to their residents.
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Broadband Communities recognizes 100 outstanding providers that MDU property owners rely on to provide technology amenities to their residents. A BBC Staff Report I n this issue focusing on multiple- designed solely to improve owners’ op- owners, and others sell products and dwelling-unit (MDU) technology, erational efficiency, such as lease man- services to their providers, such as pri- Broadband Communities presents agement systems, property management vate cable operators. However, whether the first Top 100 list dedicated to com- systems and asset management systems. property owners deal directly or indi- panies that serve the MDU market. Included on the list are companies rectly with these companies, they all Though this magazine devotes much that do one or more of the following: provide solutions that property owners of its coverage to fiber to the home and • Sell video, Internet, telephone and should be aware of. believes FTTH is the end game for both related services to residents of multi- multifamily and single-family broad- Criteria and Selection Process family properties, either individually band, FTTH is clearly not the only im- To select the Top 100 MDU technology or in bulk, through agreements with portant technology trend in MDUs to- providers, Broadband Communities property owners day. Property owners follow a variety of relied on a panel of industry experts that • Design, build or manage broadband paths as they scramble to keep up with networks in multifamily properties included property owners, consultants residents’ insatiable demands for band- on behalf of property owners or ser- and analysts. However, because experts width, convenience and mobility. The vice providers don’t always agree and because changes demographics of MDU communities, • Offer expertise to property owners were taking place in the industry as this their construction, their existing infra- or service providers about the legal, feature was researched and prepared, the structure and many other factors influ- financial and marketing aspects of magazine’s editors made the final selec- ence owners’ choices and timelines for delivering broadband tions. technology upgrades. • Provide equipment for wired broad- In addition to operating in the U.S. Accordingly, this list is more tech- band networks market, criteria included the following: nology-neutral than the FTTH Top • Provide equipment for video head- • Provision of products or services that 100 list. A property owner whose most ends and video distribution help property owners create technol- urgent priority is improving indoor cel- • Provide equipment for wireless ogy amenities to attract and retain lular coverage, getting satellite dishes off broadband (either cellular or Wi-Fi) residents. balconies or adding more high-defini- • Provide back-office software or ser- The technology amenities that tion stations to a TV channel lineup can vices for subscriber management, attract and retain residents vary find resources here. customer care, billing and related depending on the residents to be However, multifamily technology is functions attracted and retained. Some de- so varied that, inevitably, the list could • Offer solutions for MDU technology mographics are looking for blazing not address it all. We focused on tech- amenities beyond the triple play. Internet speeds, over-the-top video nologies that make properties more at- Some of these companies sell prod- solutions and ubiquitous wireless tractive to residents, omitting solutions ucts and services directly to property coverage; others are more impressed 40 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers panel members based on firsthand MDU TOP 100 AT A GLANCE knowledge or may have been sub- jects of case studies in this magazine Alphabetical List and Summary Information. . . . . . . . . . . . . . . . . . . . . . . . | 42 or elsewhere. • Identification of MDUs as a target Service Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 44 market. Design/Engineering/Installation/Service Management. . . . . . . . . . . . . | 46 Many technology solutions are Other Consulting/Contract Negotiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 48 frequently used in MDUs but are Equipment – Wired Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 50 not specifically marketed to or for them. For example, cable set-top Equipment – Video Headend, Video Distribution and Related. . . . . . | 54 boxes are found throughout MDUs Equipment – Wireless Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 56 everywhere, but they cannot be spe- Back-Office Software and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 58 cifically classified as MDU products. Broadband Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 60 Though only a minority of the com- panies on this list focus entirely on Companies to Watch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 61 the MDU market, for the most part they have sales divisions or special- by “green” solutions; still others want tions that can be tailored to the needs ized offerings that address this mar- specialized channel lineups or the op- of a particular community. ket and understand its needs. tion of health-monitoring solutions. • A history of innovation and success Of the companies on this list, some ful deployments. To nominate your company or a tech- offer services targeted to a specific Companies on the list may have nology partner for next year’s list, niche, and others offer flexible solu- been recommended by advisory write to masha@bbcmag.com. 12 CHANNELS - ONE OUTPUT! VTM-12 Modulator/Combiner System Save Time Save Money Save Space www. viewteq.com Phone: 954-351-1121 1020 NW 6th Street, Suite A, Deerfield Beach, FL 33442 Fax: 954-351-6977 October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 41
MDU Technology Providers Top 100 MDU Technology Providers for 2012 3M Company/Communication Markets Division Ingersoll-Rand Access Media 3 Inspire WiFi ADTRAN KABA Advanced Media Technologies Korcett Holdings Advanced Multimedia Legrand AFL Leviton Manufacturing Airwave Networks Mac-Gray Alcatel-Lucent Mesh Networks Allied Telesis Mobilitie Arris Momentum Telecom AT&T, AT&T Connected Communities Multiband ATX Networks Multicom Aurora Networks Multilink Axell Wireless National Wi-Fi Bandwidth Consulting North American Cable Equipment Blonder Tongue Laboratories NorthStar Telesolutions Blue Top Communications OFS Bright House Networks Pace International Broadband Planning Pavlov Media Cablevision Systems Corporation PDI-SAT Calix Pico Digital Campus Technologies Power & Tel Campus Televideo Quanta Services Carl Kandutsch Law Office RCN Corp Cautela Solutions RealPage CenturyLink, CenturyLink MDU Solutions RealtyCom Partners Charles Industries Ruckus Wireless Charter Communications SeniorTV Cielo Systems Clearfield SpeedCast Connect Comcast Corporation Spot On Networks CommScope Suddenlink Communications Control4 Sumitomo Electric Lightwave Corning, Corning Cable Systems Suttle Cox Communications TDS Telecommunications Davis, Craig & Taylor TE Connectivity DirecPath The Broadband Group DIRECTV Time Warner Cable/TWC Community Solutions DISH Network Toner Cable Display Systems International Ubiquiti EnGenius Technologies Verizon Communications, eVgo Verizon Enhanced Communities Foxcom ViewTEQ Gray Robinson Walker and Associates Graybar Wi-Ex Great Lakes Data Systems Wilson Electronics Healthsense Windstream Communications Hotwire Communications WOW! Hubacher & Ames ZCorum IBBS ZeeVee InfiniSys Electronic Architects Zhone Technologies 42 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers 3M Company/Communication Markets Division Alcatel-Lucent www.3M.com/telecom www.alcatel-lucent.com 3M specializes in fast and easy connectivity for in-building Alcatel-Lucent is a worldwide leader in wired and wireless fiber, copper and coax networks – everything from building broadband access equipment, IPTV and IP video solutions, entrance terminals to frames to pathways and connectors. connectivity hardware and other categories of communications equipment. Access Media 3 www.am3inc.com Allied Telesis This private cable operator offers bulk DIRECTV program- www.alliedtelesis.com ming, wired and wireless Internet and voice services in the Allied Telesis offers solutions for service provider and enter- Midwest and Southeast. The company has grown rapidly prise networks that include IP/Ethernet-based core, access and through acquisitions and organic growth based on a strategy customer-premises products as well as technology to support of combining economies of scale with customization flexibility. IPTV and over-the-top video applications. ADTRAN www.adtran.com Arris www.arrisi.com ADTRAN is a supplier of IP/Ethernet-based products that are used throughout the global communications infrastructure, Arris supplies broadband tools and platforms to deliver reliable both wireline and wireless. telephony, demand-driven video, next-generation advertising and high-speed data services. Advanced Media Technologies www.amt.com AT&T, AT&T Connected Communities www.att.com/communities AMT is a value-added reseller with a complete line of FTTH, IPTV and CATV products. It specializes in prebuilt head- AT&T Connected Communities is the division of AT&T that ends that range from small DSS systems to fully digital, high- works with builders, developers, real estate investment trusts, definition headends. multifamily owners and managers and homeowner associa- tions to provide high-speed Internet, voice, video and home Advanced Multimedia automation services. garyream@advancedmultimediacom.com ATX Networks Advanced Multimedia provides consulting services to MDU www.atxnetworks.com developers, owners and managers. Services include negotiating agreements with service providers to improve video, data and ATX Networks is a supplier of products that enable cable TV telephone revenue. operators to support digital TV transition, video on demand, digital voice, high-speed data and digital video solutions. AFL www.AFLglobal.com Aurora Networks AFL manufactures and distributes a wide range of network www.aurora.com equipment; plans, designs, implements and maintains com- munications networks for MDU and master-planned commu- Aurora is an access equipment supplier that specializes in help- nities and a variety of service providers; and serves as a master ing operators evolve to support next-generation services. Tra- system operator for DIRECTV. ditionally focused on cable operators, Aurora broadened its portfolio with the recent acquisition of the Trident7 FTTH line from Enablence. Airwave Networks www.airwave-networks.com Axell Wireless Airwave is a private cable operator that specializes in student www.axellwireless.com housing. It serves more than 45,000 student housing beds in 29 states with video, wired and wireless Internet, phone and Axell supplies distributed antenna systems (DAS) and wireless surveillance. coverage products for cellular and public-safety applications. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 43
MDU Technology Providers Service Providers Service providers sell voice, video and Internet services (or some combination of these) to residents of MDU properties, either individually or as bulk services. Service delivery may be based on cable, satellite, telephone, fiber optic or wireless networks or some combination. Featured products and services listed in this category are above and beyond basic residential voice, video and Internet offerings. Company Featured Products/Services Recent News Access Media 3 Dedicated customer relationship manager as a Access Media 3 executes an asset purchase single point of contact for property managers agreement with MDU Communications Inc., and building owners; centralized call center for expanding its market share in Florida, Illinois residents. and Georgia. It is gaining more than 3,100 subscribers with an anticipated transfer of an additional 4,800 subscribers by the end of 2012. AFL As a DIRECTV system operator, AFL helps property owners offer triple-play services as a showcase amenity. Airwave Networks Customizable video services, camera surveillance and access control systems, on-site technicians. AT&T Connected Multiroom DVR; TV Everywhere services; AT&T will offer U-verse services over an Communities Wi-Fi in common areas; home technology FTTP network to the residents of Sudberry installation and remote support for resident Properties’ Civita, a large master-planned, devices. mixed-use community in San Diego. Blue Top Communications Bright House Networks Custom entertainment and communications packages; construction project manager and account manager; common-area Wi-Fi; community and gate access channels. Cablevision Systems TV Everywhere services; Quick View Cablevision subsidiary OMGFAST launches Corporation customized channel guide. wireless Internet and phone services in South Florida using MVDDS technology. Campus Technologies 100 Mbps to the bed Internet access with no limits, device registration or bandwidth throttling (available only in some student housing communities). Campus Televideo Customized and flexible channel lineups; bulk billing based on occupied units rather than total units. CenturyLink, CenturyLink Fiber Lit technology, tailored solutions, CenturyLink launches TV Everywhere with HBO MDU Solutions managed security services, Wi-Fi in units and GO and MAX GO; introduces Internet apps on common areas. TV that include weather, sports and Facebook. Charter Communications Cloud Drive automatic backup and storage; TV Everywhere services. Comcast Corporation TV Everywhere services; DVR manager; TV apps; In the northeastern region, Comcast launches whole-home DVR and whole-home video on Extreme 305 service and the new Xfinity demand; HD video calling on TV via Skype; total Wireless Gateway to deliver 305 Mbps/65 Mbps home security and home control solution. Internet speeds and 155 Mbps Wi-Fi. Cox Communications Customized solutions tailored to specific Cox Communications offers home security communities and their budgets; fast decision services that feature intrusion monitoring, making because each local market operates as remote access via a secure online site or a separate business unit. smartphone app, email and text alerts, safety sensors, video monitoring and control of home functions such as lighting and temperature. DirecPath Dedicated account managers and technicians; dish removal campaigns; common-area wireless; whole-property audiovisual amenities; security and access control systems. 44 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers Company Featured Products/Services Recent News DIRECTV Whole-home DVR; TV Everywhere services; DIRECTV offers live programming through its media share from PC to TV; bulk service own iPad App, live streamed inside or outside options. customers’ homes. Smartphone apps will follow this fall. DISH Network Whole-home DVR; TV Everywhere services; DISH Launches dishNET Broadband, bringing Blockbuster @Home library; bulk service next-generation satellite-based Internet to options. rural areas. Hotwire Communications Data speeds to 100 Mbps over fiber optic Hotwire wins bids to become the provider for networks; IP security and surveillance systems; a large number of communities left without TV solutions tailored for the community. service providers after Connexion and its affiliated companies filed for bankruptcy. Multiband TV Everywhere services; common-area wireless Multiband enters into an agreement to acquire solutions; bulk service offerings. private cable operator MDU Communications. National Wi-Fi Pavlov Media Pavlov’s Tesseractiv solution hosts the Web’s Pavlov Media announces that its new Pavlov most popular content and delivers it to end Connect 3.0 integrated provisioning and billing users at transport speeds up to 1 Gbps. platform has cut support inquiries by more than 45 percent on upgraded sites. RCN Corp Internet speeds up to 75 Mbps; whole-home Customers subscribing to RCN’s Internet DVR; TV Everywhere services. service in the Philadelphia area are upgraded to 40 Mbps as a standard minimum. SeniorTV Community channel for resident messaging; accessibility hardware such as hospital-grade TVs, remotes and iPad mounts; customized therapy programming for memory loss. SpeedCast Connect Bulk service options; common-area wireless; services tailored to individual communities. Spot On Networks UserSafe technology ensures that no user can Spot On Networks launches WiFiPlus+, which view or access another user’s Wi-Fi–enabled combines managed, monitored Wi-Fi networks device; Smart Building technology enables with wireless energy management, building energy management and building automation automation and security monitoring, allowing and control. multifamily, hospitality and commercial building owners to implement energy management and controls without the expense of wiring. Suddenlink Wireless home networking; whole-home DVR; Suddenlink offers TV Everywhere as part of Communications home security services; TV Everywhere services. bulk services in student housing communities. TDS Telecommunications TV Everywhere services. Time Warner Cable/TWC Whole-home DVR; TV Everywhere services; Time Warner Cable and Viacom partner to Community Solutions SignatureHome premium services. provide TV Everywhere, bringing live TV to computers, iOS and Android devices in customers’ homes and on-demand content available via the Web from anywhere. Verizon Communications, Fiber optic services that include Internet access Verizon announces FiOS Quantum Internet Verizon Enhanced at speeds up to 300 Mbps/65 Mbps; whole- tiers with download/upload speeds of 50/25, Communities home DVR; Verizon Concierge, a community 75/35, 150/65 and 300/65 Mbps and increased management platform; and home monitoring flexibility for consumers to order personalized and control. bundles. Windstream Online backup service; over-the-top, Roku- Windstream announces Merge, a high-speed Communications based video service. Internet and streaming entertainment service that allows high-speed access to Internet programming directly to a TV. WOW! Whole-home DVR; wireless access to PC-based WOW! Internet, Cable and Phone introduces content on the TV. Ultra TV, a next-generation multiservices platform that includes a whole-home HD DVR and Emmy award–winning Smart Menu. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 45
MDU Technology Providers Design, Engineering, Installation and Service Management These companies perform many of the same functions in MDUs that service providers perform (some of them are service pro- viders in other MDUs), but they contract with MDU property owners or with service providers rather than dealing directly with customers. Company Featured Products or Services Recent News Advanced Media Assistance with standardizing and refreshing Technologies technologies, upgrading service offerings, re-engineering facilities, and designing and launching new systems for CATV, IPTV, SMATV or hybrid video systems. AFL Design and installation of structured cabling; design, installation and maintenance of in- building distributed antenna systems; FTTH cost modeling and bill-of-materials creation; integration of FTTH electronics, video solutions and passive infrastructure. Broadband Planning Construction management; design specifications for outlet placement, distribution systems routing, equipment room location and conduit placement. Campus Technologies Low-voltage specification and design; network design and implementation; technology due diligence and site survey; network operations, monitoring, management and troubleshooting; help desk; wireless overlay; rescue and rehab of problem Internet infrastructure and services at student housing properties. Cautela Solutions Fiber splicing; design and implementation of wired and wireless networks and structured cabling systems; network installation, testing, and maintenance. Cielo Systems Needs evaluation; site surveys; path analysis; financial analysis; RF interference; network design and management. InfiniSys Electronic Plans for building communications rooms; scope InfiniSys Electronic Architects introduces the Architects of work for installation of cabling infrastructure; NetworkedCottage system, featuring a fiber- layout of design for equipment, cabling and based system for each cottage along with connection panels; technology designs for in-home networks, Wi-Fi access, access control, common areas, integrated access control security systems and more. systems, Wi-Fi hotspots, propertywide wireless networks, cellular network boosters and distributed antenna systems. Inspire WiFi Installation of wireless networks throughout Reside Living expands its WiFi Program, public spaces and common areas of multifamily powered by Inspire WiFi, with the addition of communities; assistance in marketing to and Wi-Fi to two new Chicago properties, Reside on connecting residents; technical support; Irving Park and Reside on Irving Courts. monitoring and maintenance. Korcett Holdings Network design, engineering and operation; bandwidth management; technical support. Mobilitie Financing, design, building, operation and Mobilitie provides 4G wireless coverage to management of in-building distributed antenna both the Republican and Democratic National systems, including provision of state-of-the-art Conventions. technology and vendor-agnostic solutions. Pace International Design of video delivery systems for satellite master antenna TV, L-Band multiswitch systems, QAM, QAM/SMATV hybrid and fiber to the premises, curb or home. 46 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers Company Featured Products or Services Recent News PDI-SAT Implemention of DIRECTV satellite service, including design and construction of the headend and distribution system, installation of unit wiring, assistance in developing the channel lineup, and technical support. Quanta Services Design of FTTH networks in MDUs; construction; evaluation and selection of components; engineering, furnish and install services; riser installation and pathway construction; wiring; customer-premises installation. RealPage Evaluation of existing residential technologies; planning, design and project management of new MDU technology builds. The Broadband Group Operational and financial strategies for TBG will lead technology planning for network design; development of low-voltage MeadWestvaco’s 72,000-acre new communities structured wiring guidelines; content access in Charleston, S.C. At the Brambleton master- agreements; community intranet planning. planned community in northern Virginia, TBG is advancing the broadband agenda by introducing home control, security, distance learning and telemedicine services. ZCorum Engineering; hardware selection; network monitoring, broadband diagnostics. Bandwidth Consulting million customers in Alabama, California, Florida, Indiana www.bandwidthconsultingllc.com and Michigan with video, high-speed data and voice services. Founded by a former private cable operator, this consulting firm offers strategic marketing and operational advice to both Broadband Consulting (dba Broadband Planning) multifamily owners and technology providers in the multifam- www.broadbandplanning.com ily broadband space. Broadband Planning is a consulting firm that helps multifam- ily owners and service providers deploy the right broadband Blonder Tongue Laboratories services for each community. www.blondertongue.com Serving the cable, broadcast, satellite, IPTV, institutional and Cablevision Systems Corporation professional video markets with solutions for content contri- www.cablevision.com bution, distribution and video delivery, this company supplies digital video solutions, core analog video and high-speed data Cablevision offers advanced digital television, voice and high- solutions for distribution over coax, fiber and IP networks. speed Internet services to millions of households and business- es in the New York metropolitan area and, through a recent acquisition, in four western states. Blue Top Communications www.bluetopsolutions.com Calix Blue Top provides video, Internet access and structured wir- www.calix.com ing solutions in the multifamily, hospitality and professional office space markets. It specializes in serving property owners Calix supplies fiber and copper access solutions to 18 of the that want a high degree of ownership and control over their top 20 U.S. ILECs, many top MSOs and about 1,000 smaller networks and services. providers. Its software solutions help providers analyze, man- age and plan network usage and capacity. Bright House Networks www.brighthouse.com Campus Technologies www.campustechnologies.net The sixth-largest owner and operator of cable systems in the United States, Bright House Networks serves more than 2.4 With more than 10 years of dedicated student housing technol- October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 47
MDU Technology Providers Other Consulting AND Contract Negotiation SERVICES These companies, which overlap with those in the design and engineering category, offer consultation to property owners or service providers on the legal, financial and marketing aspects of offering technology services in MDUs. Company Featured Products or Services Advanced Multimedia Bandwidth Consulting Assistance to new market entrants in planning strategy and delivery; assistance in negotiating right-of-entry agreements; selection of advanced broadband products and services for specific demographics. Broadband Planning Negotiation of right-of-entry agreements and service agreements; assistance in designing competitive service packages; assistance in launching marketing campaigns. Campus Technologies Technology due diligence; supplier management and contract negotiation and consultancy. Carl Kandutsch Law Office Assistance to property owners in soliciting and evaluating service provider bids, negotiating agreements and auditing revenue-share payments; advice and counsel to service providers with a focus on bringing competition to MDU markets for video programming providers. Davis, Craig & Taylor Negotiation of service agreements with major service providers; representation of owners in a wide variety of technology transactions. Gray Robinson Negotiating contracts for video, broadband, and communications services and infrastructure with developers, homeowner/condominium associations, and owners of MDU and commercial properties; analyzing issues of compliance and termination for these contracts; applying state and federal law to such contracts. Hubacher & Ames Drafting and negotiating service contracts, marketing agreements, rooftop leases, site license agreements, easements and other access agreements; negotiating access fees and other compensation; analyzing portfolios of telecom contracts; providing advice about broadband laws and regulations; resolving disputes. InfiniSys Electronic Service provider contract negotiations. Architects Quanta Services FTTP marketing and sales, including making contact with property owners on behalf of service providers and helping negotiate contracts to deliver triple-play services in their properties. RealPage Acquisition due diligence; negotiation of service agreements on behalf of property owners to maximize the value of residential technology assets and services for owners and residents; ongoing monitoring of service levels and appropriateness of services. RealtyCom Partners Portfolio asset and contract analysis; proposal development and review; negotiation for property rights compensation; contract execution and consolidation; database management of portfolio contracts; oversight and verification of revenue collection. ogy experience, Campus Technologies works with diverse stu- vides comprehensive legal services to owners and managers of dent housing owners and operators to implement and operate apartment, condominium, and other common interest com- technology amenities for their residents. munities nationwide, as well as to broadband service providers. Campus Televideo Cautela Solutions www.campustelevideo.com www.cautela-solutions.com Campus Televideo works with colleges and universities to pro- Cautela Solutions works with developers, owners, providers and vide turnkey solutions for design, installation, programming general contractors to evaluate, design and install low-voltage and maintenance of video and data networks, allowing these structured wiring and wireless solutions. The firm has experience institutions to control and customize telecommunications. in both new construction and retrofitting existing buildings. Carl Kandutsch Law Office CenturyLink, CenturyLink MDU Solutions www.kandutsch.com www.centurylink.com, www.centurylink.com/mdu This small law firm, headed by a former FCC attorney, pro- With the acquisition of Embarq and Qwest, CenturyTel be- 48 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers came CenturyLink, a Tier-1 telecommunications provider. music, video, security and energy. The company was a leader CenturyLink MDU Solutions offers advanced voice, video, In- in making home automation affordable and convenient, and its ternet and security solutions to multifamily owners in 22 states. solutions are widely used in MDU units and common areas. Charles Industries Corning, Corning Cable Systems www.charlesindustries.com www.corning.com, www.corningcablesystems.com Charles Industries supplies a comprehensive line of active and Corning Cable Systems’ fiber optic and copper product solu- passive, metallic and nonmetallic environmental enclosure solu- tions include cables, connectors and related hardware; network tions for communications and power distribution applications. design; and project management, installation and mainte- nance. It also offers a portfolio of in-building wireless infra- structure solutions. Charter Communications www.charter.com Cox Communications The fourth-largest U.S. cable operator, Charter provides ad- www.cox.com vanced video, high-speed Internet and telephone services to 5.2 million residential and business customers in 25 states. The third-largest cable provider in the United States, Cox Communications pioneered the triple-play bundle of televi- Cielo Systems sion, Internet and telephone. More than 1.9 million multifam- www.cielosystems.net ily community residents live in Cox Digital Communities. Cielo Systems International is a systems integrator for wireless Davis, Craig & Taylor network infrastructure. Its services include installations, sales www.mdulaw.com of network equipment, engineering and project management. The attorneys at this law firm have national reputations as ex- Clearfield perts on telephone, video, Internet, rooftop antenna and wire- www.clearfieldconnection.com less services transactions. They advise owners and managers of multifamily projects, mixed-use and master planned commu- Clearfield’s craft-friendly line of fiber management products nities, and commercial properties. uses the same basic building blocks from the central office to the home. This modular approach makes it easy to configure DirecPath fiber distribution systems for buildings of any size and shape. www.direcpath.com Comcast Corporation DirecPath, a partnership between DIRECTV Group and www.comcast.com, xfinity.com/multifamily Hicks Holdings, provides DIRECTV programming, along with Internet and voice services, to residents of gated commu- Comcast is the largest U.S. cable provider. XFINITY services, nities, apartment complexes, condominiums and town homes. delivered over Comcast’s digital network, include TV, Internet, phone and home management, providing residents with enter- DIRECTV tainment and connection – anywhere, anytime, on any screen. www.directv.com CommScope DIRECTV delivers satellite TV service to residential and busi- www.commscope.com ness customers with an increasing focus on multifamily solu- tions. The D2 Advantage solution for the MDU market uses CommScope supplies a wide variety of network equipment, single-wire, multiswitch technology. connectivity equipment and cabling for fiber, copper, cable and wireless networks. DISH Network commercial.dishnetwork.com Control4 www.control4.com DISH Network offers triple-play services to multifamily and multitenant buildings, single-family neighborhoods, hospitals, Control4 personalized automation and control solutions can assisted-living properties, hotels and universities, using distri- control virtually any device in a home or business – lighting, bution technology based on fiber optics, L-band and QAM. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 49
MDU Technology Providers Equipment – Wired Broadband These companies offer electronics, cabling and connectivity equipment used to deliver wired broadband services in MDUs over fiber optic, cable and telephone networks. Company Featured Products or Services Recent News 3M Company/ 3M One Pass Fiber Pathway, One Pass Mini Fiber One Pass Fiber Pathway adds option of MPO Communication Markets Pathway and No Polish Connector – a total connector – new multifiber preterminated Division package for installing fiber in brownfield MDUs option allows six or 12 fibers to be connected in quickly and efficiently. one step and eliminates the need for large FDTs on every floor. ADTRAN Total Access 300 Series Multi-Dwelling-Unit ADTRAN announces ActivReach, a new Ethernet ONTs designed to house from one to four ONT technology that supports all wiring grades, modules; Ultra Broadband Ethernet architecture triples service reach, and delivers voice, data for distributing FTTH services to individual units and Power over Ethernet from a single device, over existing wiring. enabling building owners to provide Ethernet services over Cat 3 in-building wiring. Advanced Media Motorola passive optical LAN (POL) fiber-to-the- In conjunction with Healthsense and AMT’s Technologies desk solution. partner QYPSYS, Williamsburg Landing, a continuing care retirement community in Williamsburg, Va., installs the Motorola Passive Optical LAN (POL) to improve quality of life for residents. AFL Panels, connectors, assemblies, enclosures, test AFL launches the LightLink 320 optical splicing and inspection equipment and fusion splicers and distribution enclosure. With routing to support active and passive fiber-to-the-unit rings for fiber management, the enclosure networks in MDUs. is designed for broadband, distribution and building entrance applications. Alcatel-Lucent 7342 ISAM I-24xW-S compact indoor ONTs for fiber-to-the-unit deployments; 7352 ISAM FTTB ONT family for fiber-to-the-building deployments; 7353 ISAM FTTB compact, modular remote unit capable of operating as an ONT or a stand-alone device. Allied Telesis iMAP 9000: integrated multiservice access platform that supports IP triple-play services simultaneously over copper and fiber infrastructure. Arris FTTMax RFoG ONU and related equipment, including MDU enclosures. Aurora Networks MDU ONTs that support up to 24 POTS and Aurora equipment is used in the DISH Network 1000BASE-T ports from a single device; six deployment of fiber to the home in the models of RFoG ONUs whose compact size Coronado Shores high-rise condominium and powering options facilitate placement in towers in San Diego. existing apartment enclosures. Calix MDU ONTs that terminate FTTH networks Case Western Reserve University uses Calix at MDU buildings of various sizes and with equipment to deploy FTTH in and around different types of inside wiring; desktop and the university and test advanced broadband wall-mounted indoor ONTs; compact Ethernet services, beginning with the retirement service access nodes that deliver ADSL2/VDSL2 community of Judson at University Circle. services to MDUs. Charles Industries Fiber building terminals that are compact Charles Industries acquires the molded, high- indoor enclosures for fiber aggregation or density polyethylene, below-grade enclosure demarcation of up to 96 fiber connectors or product line from NewBasis. The line features six 432 fiber splices; FBT hubs that provide fiber rectangular, below-grade, vault-style enclosures distribution to as many as 96 subscribers from a and two round, handhole-style enclosures. compact indoor terminal. 50 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers Company Featured Products or Services Recent News Clearfield Microduct solution with pushable fiber; rack- Clearfield improves density and ease of fiber mounted patch panels with the flexibility to access with two new fiber management support any type of termination; preterminated products: the Clearview Blue cassette and fiber drops that can be pushed or pulled the FieldSmart FxHD, its high-density fiber through microduct. distribution system. CommScope Uniprise Mixed-Use Network Solutions that CommScope announces a new passive optical include enclosures, switches and multiple types network solution that supports both EPON and of cabling; the Brightpath Optical Solution, GPON technologies. which can be configured to deliver RFoG or PON services to MDUs. Corning Cable Systems ClearCurve bend-insensitive fiber cable; 12- Corning Cable Systems introduces the RPDpass port fiber distribution terminal; FlexNAP MDU Indoor MDU Solution, designed for quick terminal distribution system; OptiSheath MDU connection of riser segments and drop cables terminal; RPDpass Preconnectorized Indoor in medium and large MDUs. The solution MDU Solution; FlexNAP Façade MDU Solution. allows maximum configurability and increases deployment velocity. Graybar Graybar’s 164-page MDU Solutions catalog includes a vast array of products for voice, data and video delivery and administration; cabling; security and notification systems; and pathway components. Legrand FTTH enclosures for MDUs designed to support multiple conduits and shared cable runs; preconfigured wall plates and connectors. Leviton Manufacturing Structured media center enclosures; structured cabling panels; MDU broadband switches and routers. Multicom Structured wiring enclosures; high-power CATV One of North America’s largest upscale luxury mininode for CATV/MDU applications; open hospitality brands signs a major agreement to GPON solution. purchase Multicom’s GPON solution. The hotel chain will install fiber to each guest room to deliver video, voice and data services. Multilink MDU enclosures with various accessories and locking options; wide variety of interior and exterior raceway molding options; demarcation enclosures; fiber distribution panels. OFS EZ-Bend InvisiLight solution for adhesive OFS announces the HomeRun Indoor MDU application of fiber optic cable in hallways and Cabling Solution designed to reduce installation apartments; V-Linx spool-and-play solution to steps and connections, enabling faster, easier, minimize multiple long-run riser installations lower-loss and less expensive fiber deployment and eliminate splice time; SlimBox indoor fiber in MDU buildings. distribution points. Power & Tel Cable and wiring of all kinds; enclosures for fiber distribution and structured wiring; switches for delivering fiber bandwidth onto in-building coaxial wiring. Sumitomo Electric PureAccess-R5 bend-insensitive single-mode Sumitomo Electric Lightwave unveils the Lightwave optical fiber; PureFit 36-fiber drop cable; industry’s first MPO connector for fusion FutureFLEX Air-Blown Fiber; Lynx2 CustomFit splice-on. splice-on connectors. Suttle Access enclosures, modules, panels, faceplates Suttle joins the HomeGrid Forum, lending its and connectors for structured wiring; HomePNA support to the development of G.hn technology Coax Ethernet managed bridge master and for next-generation home networking. endpoints that support triple-play services in an MDU over existing coax infrastructure; fiber distribution terminal; VDSL filters. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 51
MDU Technology Providers Company Featured Products or Services Recent News TE Connectivity Rapid fiber plug-and-play solution with TE Connectivity wins a four-year contract RapidReel fiber spooling system for vertical to supply connectivity products to Chorus fiber distribution; Mini Rapid Fiber Distribution New Zealand for Chorus’ existing network Terminal for horizontal distribution; RealFlex infrastructure and for its part in delivering universal service drop cable for garden-style or the New Zealand government’s Ultra-Fast horizontal MDU applications that eliminates the Broadband initiative. need to connect or splice outside-plant cable to MDU cable; multifunctional enclosures designed for MDUs; Mini-Breakout fiber cables with PICO- Breakout fibers and YPSO enclosure for easy connection of vertical to horizontal fibers. Walker and Associates Distribution of MDU solutions from ADTRAN, TE Connectivity, 3M, AFL and other manufacturers; warehousing, logistics, asset management, custom cabling and creation of custom network deployment kits. Zhone Technologies GPON and active Ethernet desktop ONTs; 24- MDU service provider Access Media 3 selects port ONTs for fiber-to-the-building applications; the Zhone MXK platform to provide VDSL compact DSLAMs and multiservice access services in multifamily buildings in the Midwest nodes for MDUs; optical LAN solutions. and Southeast. Display Systems International solutions include equipment for distribution of satellite TV www.displaysystemsintl.com and data and for in-building wireless coverage. North America’s third-largest provider of scrolling TV listings, DSI provides video messaging systems and TV listings to com- Gray Robinson panies in the cable, private cable, education, health care and www.gray-robinson.com hospitality industries. The communications practice of this Florida law firm repre- sents private cable and communications providers and property EnGenius Technologies owners in contract drafting and negotiation, transactions, land www.engeniustech.com use and permitting, state and federal regulatory issues, com- EnGenius is a supplier of enhanced-sensitivity wireless com- petitive issues, and state and federal litigation. munications technology for voice and data. Its products are widely used in multifamily and hospitality applications be- Graybar cause of their high transmission power and flexible point-to- www.graybar.com point and point-to-multipoint capabilities. A specialist in supply-chain management, Graybar is a leading eVgo North American distributor of components, equipment and ma- www.evgonetwork.com terials for telecommunications and other industries. It stocks and sells nearly 1 million items from thousands of manufacturers. A subsidiary of NRG Energy, eVgo has made a $150 mil- Value-added services include kitting and integrated solutions. lion commitment to build hundreds of public electric vehicle charging sites and thousands of individual charging stations at homes, offices and multifamily communities in California, Great Lakes Data Systems Texas and the Washington, D.C., metro area. www.glds.com GLDS provides small to medium-sized broadband providers Foxcom with in-house and cloud-based solutions for billing, subscriber www.foxcom.com management and provisioning. The company specializes in Foxcom provides RF over fiber solutions to the multifamily, making small operators look big with tools such as automated commercial, government and military markets. Multifamily outage detection and Web-based customer self-care. 52 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers Healthsense IBBS www.Healthsense.com www.ibbs.com Healthsense provides technology-enabled care solutions for the IBBS supports voice and data services for more than 250 cable senior care continuum, including remote monitoring, emer- and broadband providers with its DOCSIS-based cable provi- gency response and wellness management solutions, all built sioning and diagnostics technology, wholesale voice services, on a Wi-Fi platform. The company’s flexible technology helps service assurance tools, technical support and other applications. communities deliver the best possible quality of care. InfiniSys Electronic Architects Hotwire Communications www.electronicarchitect.com www.gethotwired.com As an independent technology advisor, InfiniSys creates ameni- Hotwire provides advanced fiber optic services to communi- ty solutions for new and existing apartments, condominiums, ties in Florida, Maryland, New Jersey, New York, Pennsylva- student housing, hotels, mixed-use developments, and master- nia and South Carolina. It focuses on multifamily housing, including gated and active adult communities, single-family planned communities and represents developers and property home developments, condominiums and student dormitories. owners in negotiations with service providers and contractors. Hubacher & Ames Ingersoll-Rand www.hubacherames.com www.ingersollrand.com, www.multifamily.ingersollrand.com The law firm of Hubacher & Ames concentrates on telecom- munications and technology issues. It works with some of the Ingersoll Rand Security Technologies manufactures security largest multifamily real estate owners and developers in the and safety products and provides security consulting and sys- nation on transactions, contract negotiations, regulatory pro- tems integration to create more secure and safe environments ceedings and dispute resolutions. for residents and building staff. Need Bulk Cable Service? Access Media 3 is a leading private cable company with over 25 years of industry experience serving properties just like yours. Call us toll free at 1-888-323-5218 for information about: • Customized DIRECTV packages. • Internet Services • Voice Services. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 53
MDU Technology Providers Equipment – Video Headend, Video Distribution and Related These companies offer equipment specifically related to distributing video services within MDUs. Company Featured Products or Services Recent News Advanced Media Racked, wired, balanced and tested headends Technologies built with Blonder Tongue products using a space-saving design. Arris HEMi Head End Micro solution – digital-video solution for local and edge channel insertion in MDUs and closed-community markets; ConvergeMedia XMS Mini – VOD and stand- alone linear ad insertion for MDUs. ATX Networks HD encoding card that enables the existing line ATX introduces Active Digital Access Control of products to perform HD encoding in MPEG-2 products that deliver customized content to and H.264 formats; Mini Digital Video Insertion hospitality or MDU customers. The units accept System for MDUs that provides a means to insert a full content lineup from the headend and locally generated MDU content into an MDU allow operators to pass only selected content network. from the lineup (no filters required). The units also accommodate local content insertion requirements. Blonder Tongue The new HDE-2H/2S-QAM, the company’s fourth- Blonder Tongue Laboratories acquires R.L. Drake, Laboratories generation MPEG-2 HD encoder, accepts up another leader in the supply of CATV and satellite to four high-definition programs and provides signal processing and distribution equipment. simultaneous outputs in QAM, IP and ASI formats. DIRECTV The D2 Advantage video distribution system, adaptable to any size property, delivers satellite signals from one or two dishes over a single wire to a compact lockbox housing the 32-channel Single Wire Multi-Switch units that transmit signals over existing coaxial cable to customers’ receivers. DISH Network DISH Optical Network: an antenna transmits a signal to a centralized distribution system that streams programming through fiber optic cable. QAM Digital: signal is transmitted from a centralized distribution system directly to residents’ individual receivers. SMATV: a single DISH antenna delivers a signal to a centralized distribution system. Display Systems LineUp, a scrolling TV listings guide that can be International integrated with a video messaging system to display advertisements or community information and generate revenue; VIP, a remote media player that powers local cable channels and signage displays; data services for interactive programming guides. Foxcom Foxcom Compact series, in a small-footprint, wall-mountable housing, that distributes up to 5 L-band signals, along with SMATV/CATV signals, on a single fiber; conventional chassis solutions that offer design flexibility in point-to-multipoint architectures. Multicom Wide range of digital headend products from Blonder Tongue, Drake, Pico Digital, ZeeVee and others; headend assembly, including racking, balancing, custom crating and shipping. 54 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers Company Featured Products or Services Recent News North American Cable Prepack headend systems, including complete Equipment design, assembly, racking, balancing and testing; DIRECTV D2 Advantage system; satellite amplifiers. Pace International SMATV and QAM headends built, balanced, burned and shipped ready to install; L-band distribution system for DISH Network in a box; DISH Optical Network for MDUs with fiber to the home. PDI-SAT DIRECTV D2 Advantage system; custom-built headends burned, tested and custom crated. Pico Digital Equipment for headend accessories, video Pico Digital announces the IPQ-DMS platform, processing (analog, digital and HD), video a GbE-to-QAM transcrypting modulator that distribution and connectivity. accepts previously encrypted HD content over IP, removes the delivery encryption and replaces it with DVB-compliant digital rights management. Toner Cable Custom-built headends burned, tested and Toner Cable presents the latest additions to prewired; cabling and connectivity; storm-proof Blonder Tongue’s ever-growing and improving apartment house cabinets. QAM encoder product line. ViewTEQ Integrated headend systems; custom headends racked, balanced and pretested. ZeeVee The HDbridge line of HD Clear-QAM encoder/ modulators, designed to help operators deploy medium- to high-channel-count HD headends at a cost that makes it affordable to upgrade consumers of bulk programming. Inspire WiFi Legrand www.inspirewifi.com www.legrand.us Inspire WiFi installs wireless solutions in public spaces and Legrand is a world specialist in products and systems for electri- common areas of multifamily communities, hotels and hos- cal installations and information networks, offering solutions pitals so owners can provide communitywide wireless Internet for use in residential, commercial and industrial buildings. service as a free amenity for basic Internet browsing. Leviton Manufacturing KABA www.leviton.com www.kabamultihousing.com Leviton provides copper, fiber and power network connectiv- KABA provides access control systems for multifamily, edu- ity for enterprise, data center, service provider and residential cational and military applications. Systems include electronic applications. Multifamily solutions include structured media locks, keycards, perimeter control and access management enclosures, panels, brackets, patch cords, routers, switches, software. splitters and more. Korcett Holdings www.korcett.com Mac-Gray www.macgray.com Korcett Holdings works with property owners and ISPs to design, monitor, manage and support broadband networks Mac-Gray serves 88,000 multihousing laundry facilities in 43 in multifamily housing. Using standardized infrastructure, it states, delivering savings on water, sewer, gas and electricity costs. provides stable, reliable Internet service to technologically ad- Its Intelligent Laundry Systems make use of broadband connec- vanced residents. tivity to increase resident satisfaction with laundry facilities. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 55
MDU Technology Providers Equipment – Wireless Broadband These companies offer equipment that delivers in-building or communitywide coverage for cellular phone service, cellular data service, Wi-Fi or other wireless service. Company Featured Products or Services Recent News ADTRAN ADTRAN Bluesocket vWLAN, a wireless LAN Transbeam uses ADTRAN’s Total Access 5000 solution that uses access points in common areas platform for Ethernet over Copper service and and a cloud-based 802.11n controller running in a its Bluesocket virtual wireless LAN solution to secure data center location. provide managed Wi-Fi at an iconic luxury hotel in Manhattan. Alcatel-Lucent In-building distributed antenna systems and Telefónica enhances mobile voice and femto/small cell solutions. broadband Internet services in homes and workplaces in Europe and South America, using Alcatel-Lucent’s femtocells. Allied Telesis Enterprise-class WLAN access points and switches. Arris Arris resells Ruckus Wireless ZoneDirector wireless LAN controllers and ZoneFlex access points for an enterprise-class WLAN solution. Axell Wireless Cellular off-air repeaters; in-building DAS Axell Wireless launches next-generation, LTE- systems that cover both public safety and ready DAS system with very low noise figure, low cellular frequencies; system racks and passive price point and low-power remote. components. CommScope Under the Andrew brand, CommScope offers CommScope introduces an “all-in-one,” a comprehensive line of antennas, cables, and intelligent point of interface to bridge the peripherals: off-air repeaters, including the new connection between base transceiver stations Node A universal, software-based repeater and the distributed antenna systems that enable platform and MRx18 miniRepeaters; ION optical wireless connectivity in buildings. repeaters and antenna systems; and a family of passive devices. Corning Cable In-building distributed antenna systems; Corning acquires MobileAccess, and the new Systems MobileAccessVE (cellular signal distribution over Corning MobileAccess division is ranked the top existing LAN cabling); consolidated wireless and in-building distributed antenna systems vendor PON solution. by ABI Research. EnGenius Long-range, indoor, Wireless N multifunctional Technologies access point/repeater/WDS device whose smoke detector appearance is designed to blend into common areas delivers up to six times the speed and seven times the coverage of 802.11g, encrypts all wireless transmissions, and allows users to set up, select or deny stations with access to the network. Foxcom Wideband 4G/LTE-ready distributed antenna system for in-building wireless coverage that delivers services and frequencies required by smartphone users and supports traditional cellular technologies. Graybar Systems integration and financing of carrier- Graybar signs an agreement to distribute the full neutral, in-building wireless solutions. line of Corning MobileAccess distributed antenna system solutions. Ruckus Wireless ZoneFlex 7762 smart mesh outdoor access Ruckus Wireless enterprise access points are point; MediaFlex 7211 indoor wireless gateway; used to support common-area wireless access in integration of Wi-Fi and small cells. the new Rio Vista apartment community in Los Angeles. 56 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012
MDU Technology Providers Company Featured Products or Services Recent News TE Connectivity InterReach indoor distributed antenna system TE Connectivity announces a family of higher- that operates as a extension of the wireless power remote antenna units for its InterReach network, expanding the reach of signals distributed antenna systems. The higher-power throughout facilities of any size. units will reduce the cost of DAS deployments by requiring less equipment per installation and support higher-capacity needs for 4G services. Ubiquiti UniFi Wi-Fi system that includes a virtual Ubiquiti introduces EdgeRouter Lite, a sub-$100, management controller and 802.11n access 1 million packet-per-second router. points. Walker and Associates Enterprise-class wireless controllers, access points and gateways. Wi-Ex zBoost enterprise-level in-building coverage Wi-Ex announces its zBoost SOHO DataBlast 4G kits that include active amplifiers and antennas line of cell phone signal boosters, which can configured to provide signal strength for multiple increase data speeds by up to 20 times. cellular providers. Wilson Electronics iDEN 800 MHz In-Building wireless smart Wilson Electronics introduces a suite of tools technology II signal booster; dual-band to support contractors, integrators and custom channelized 800/1900 MHz signal booster; 65dB installers, including signal boosters, auxiliary building 1900 MHz single-band wireless cell boosters and signal detectors. phone booster. Mesh Networks ed billing services to MDUs. Other lines of business include www.themeshnetworks.com renewable energy, wireless infrastructure, electrical power sys- tems, digital signage, commercial audio/video solutions, hospi- The Mesh Networks offers broadband management solutions tality IPTV and VoD. that enable multifamily property owners, service providers, ho- tels and commercial properties to improve Internet quality of service for end users. Multicom www.multicominc.com Mobilitie Multicom is a manufacturer and full-line stocking distributor www.mobilitie.com for end-to-end integration of communications solutions over fiber optic, copper and coax cable. It also designs headend and Mobilitie designs, builds and operates indoor and outdoor distribution systems and provides a wholesale voice product for distributed antenna systems that enhance wireless coverage in residential and business use. difficult-to-reach areas. The company leases dark fiber and pro- vides services required to get fiber networks up and running. Multilink Momentum Telecom www.gomultilink.com www.momentumwholesale.com Multilink manufactures telecommunications network com- Momentum offers cloud-based wholesale voice services for resi- ponents for traditional cable MSOs, telcos, regulated utilities, dences and businesses. Its private-label residential digital voice and LAN providers and end users. It supplies products to the products are used by independent cable operators and munici- 50 largest MSOs. palities throughout the United States. National Wi-Fi Multiband www.nationalwi-fi.com www.multibandusa.com National Wi-Fi is a provider of high-speed wireless Internet Multiband is the largest nationwide DIRECTV master system access, primarily focused on high-rise residential buildings. Its operator in the MDU market, one of the largest full-service wireless networks allow residents to connect to the Internet home service providers and a provider of software and integrat- from anywhere in their community. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 57
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