BlackBerry Spark Overview - Zero Trust security and Zero Trust access May 2022
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BlackBerry Spark Overview Zero Trust security and Zero Trust access May 2022
2022-05-20Z
| |2Contents
What are the BlackBerry Spark Suites?............................................................. 4
BlackBerry Spark UEM Express Suite................................................................................................................... 5
BlackBerry Spark UEM Suite..................................................................................................................................6
BlackBerry Cyber Suite...........................................................................................................................................9
BlackBerry Spark Suite.........................................................................................................................................11
How Cylance Endpoint Security products work together..................................12
How UEM products work together...................................................................14
Legal notice.................................................................................................... 16
| | iiiWhat are the BlackBerry Spark Suites?
The BlackBerry Spark Suites are feature enablement packages with licenses for BlackBerry’s UEM and Cylance
Endpoint Security products. The suites combine Zero Trust security and Zero Touch experience, offering high
security and high productivity. This allows you to give your employees all the tools they need to be productive
while also protecting your users, devices, and data from security threats.
Zero Trust means that users can't access anything on any device until they prove who they are, that their access
is authorized, and that they, or malware apps on their device, are not acting maliciously. Users must continually
earn this trust — entering a password or using two-factor authentication once is no longer enough. But, the true
value of Zero Trust depends on whether it can also provide a positive experience for users: Organizations must
find a balance between continuous threat protection and user productivity. If a Zero Trust environment produces
excessive security hurdles and inconvenience for users, they will try to circumvent the system and decrease its
effectiveness.
Zero Touch delivers immediate productivity with instant access to your organization's resources without the
regular interruptions caused by passwords, timeouts, special permissions, or multiple authentications. When Zero
Trust solutions provide a path to Zero Touch, organizations get both the security they can trust to defend against
cyber threats and a positive user experience that fosters productivity.
The BlackBerry Spark Suites offer unified endpoint management and endpoint security solutions to meet the
needs of businesses and organizations. For a visual overview of the BlackBerry Spark Suites, see the visual
introduction.
Suite Description
BlackBerry Spark Suite The BlackBerry Spark Suite is the gold standard for unified endpoint
security and unified endpoint management. It combines the BlackBerry
Spark UEM Suite and BlackBerry Cyber Suite into one package to
provide the utmost in endpoint management and security to protect your
organization against multiple threats.
BlackBerry Cyber Suite The BlackBerry Cyber Suite provides a unified endpoint security solution
for your organization to monitor and prevent malicious attacks using
AI-driven intelligence and response mechanisms. The BlackBerry Cyber
Suite works with all MDM providers to meet your security needs, even
when your device management needs don't require the sophistication of
BlackBerry UEM.
BlackBerry Spark UEM Suite The BlackBerry Spark UEM Suite provides best-in-class unified endpoint
management. It includes the full-featured BlackBerry UEM, which has
long been trusted by governments, corporations, and other organizations
to manage and secure communication with mobile devices, plus identity
management, two-factor authentication, and digital rights management
so that users can securely access work resources from anywhere.
BlackBerry Spark UEM Express The BlackBerry Spark UEM Express Suite is an ideal device management
Suite and productivity solution for smaller businesses and organizations.
It includes the essential features to manage users' devices, whether
devices are provided by your organization or owned by your employees,
while protecting your data. You can equip users to be productive with
work apps that provide secure work email, secure browsing and intranet
access, task management, and instant messaging.
| What are the BlackBerry Spark Suites? | 4For a full list of the products and features available in each suite, see the BlackBerry Enterprise Licensing Guide.
BlackBerry Spark UEM Express Suite
The BlackBerry Spark UEM Express Suite provides essential tools to mobilize your workforce and help your
employees securely access their work email and and internal data while working outside of the office. The Spark
UEM Express Suite is an ideal solution for smaller businesses and organizations. It includes BlackBerry UEM and
the most popular BlackBerry Dynamics apps to meet common business needs.
See a visual introduction to the BlackBerry Spark UEM Express Suite.
The BlackBerry Spark UEM Express Suite includes the following products:
Product Description
BlackBerry UEM is an endpoint management solution that provides
comprehensive device, app, and content management with integrated
security and connectivity. It helps you manage iOS, Android, Windows 10,
and macOS devices for your organization and keeps your data safe on
those devices. BlackBerry UEM is available as a cloud-based solution or
BlackBerry UEM can be installed on-premises.
Smaller organizations interested in the UEM Express Suite usually opt for
BlackBerry UEM Cloud, which is easy to deploy and gets your users up
and running quickly.
For more information, see the BlackBerry UEM documentation.
BlackBerry Access is a secure web browser that gives users secure
remote access to your organization's intranet and web-based
applications.
BlackBerry Access BlackBerry Desktop combines BlackBerry Access and BlackBerry Work
and BlackBerry into a single package for Windows 10 and macOS devices to provide
Desktop both secure access to users' work email and secure access to web-
based applications, including Cisco Webex, Zoom, and Salesforce, even
from a user's personal computer without a VPN.
For more information, see the BlackBerry Access documentation.
BlackBerry Work is an app that gives users secure access to their work
email, contacts, and calendar events.
BlackBerry Work
For more information, see the BlackBerry Work documentation.
BlackBerry Tasks is an app that allows users to create, edit, and manage
tasks on iOS and Android devices. Like email, tasks sync with Microsoft
BlackBerry Tasks Exchange, allowing users to manage them seamlessly between their
mobile devices and the email application on their computer.
For more information, see the BlackBerry Tasks documentation.
| What are the BlackBerry Spark Suites? | 5Product Description
BlackBerry Connect is an app that allows users to securely send instant
messages, share files, edit documents, and view coworkers' presence
information. It has similar features to consumer instant messaging apps
BlackBerry Connect but instead of connecting to consumer services, it connects to your
organization's instant messaging server, such as Microsoft Skype for
Business.
For more information, see the BlackBerry Connect documentation.
BlackBerry Enterprise BRIDGE is an app that allows users to use Intune-
managed Microsoft apps to view, edit, and save documents from within
BlackBerry Dynamics apps such as BlackBerry Work and BlackBerry
Access. If your organization uses Microsoft Intune to deploy and
BlackBerry manage apps such as Microsoft Word, Microsoft Excel, and Microsoft
Enterprise BRIDGE PowerPoint for users, BlackBerry Enterprise BRIDGE makes it easier for
users to work with files using the other apps in this suite.
For more information, see the BlackBerry Enterprise BRIDGE
documentation.
BlackBerry Spark UEM Suite
The BlackBerry Spark UEM Suite offers a full slate of products designed to provide best-in-class unified
endpoint management that meets the needs of medium and large organizations and organizations with
enhanced security needs. BlackBerry UEM and its predecessors have been, and continue to be, trusted by
governments, corporations, and other organizations to manage and secure communication with mobile devices
and other endpoints. The Spark UEM Suite goes beyond mobile device management to provide productivity
apps, identity management, two-factor authentication, and document rights management. The Spark UEM Suite
also offers SDKs to customize your solution to meet the specific needs of your organization.
Learn how the products in the BlackBerry Spark UEM Suite work together.
See a visual introduction to the BlackBerry Spark UEM Suite.
The BlackBerry Spark UEM Suite includes the following products:
Server products
Product Description
BlackBerry UEM provides comprehensive device, app, and content
management with integrated security and connectivity. It helps you
manage iOS, Android, Windows 10, and macOS devices and keeps your
BlackBerry UEM data safe on those devices. BlackBerry UEM is available as a cloud-
based solution or can be installed on-premises.
For more information, see the BlackBerry UEM documentation.
| What are the BlackBerry Spark Suites? | 6Product Description
BlackBerry Enterprise Identity gives users single sign-on access to
software services, such as Microsoft SharePoint, Salesforce, Cisco
BlackBerry Webex, Box, Workday, and more.
Enterprise Identity
For more information, see the BlackBerry Enterprise Identity
documentation.
BlackBerry 2FA protects access to your organization’s resources by
allowing users to respond to a prompt on their iOS or Android device as
BlackBerry 2FA a second factor of authentication in addition to their password when
logging into your network, your VPN, or SaaS applications.
For more information, see the BlackBerry 2FA documentation.
BlackBerry Workspaces allows users to securely access, synchronize,
edit, and share files and folders from their computers and mobile
BlackBerry devices. BlackBerry Workspaces protects files by applying digital rights
Workspaces management controls to limit access, even after they are shared with
someone outside of your organization
For more information, see the BlackBerry Workspaces documentation.
BlackBerry UEM Notifications allows administrators to send critical
messages and notifications to users and groups from the UEM
management console via Text-To-Speech voice calls, SMS, and email.
BlackBerry UEM UEM Notifications is available for use with BlackBerry UEM on-premises
Notifications only.
For more information, see the BlackBerry UEM Notifications
documentation.
BlackBerry Dynamics apps
BlackBerry Dynamics apps are a collection of secure apps that allow you to boost productivity while safeguarding
valuable corporate data. They allow for encrypted communication between devices and application servers
behind the firewall without a corporate VPN or ports to be opened through the firewall.
Product Description
BlackBerry Access is a secure web browser that gives users secure
remote access to your organization's intranet and web-based
applications.
BlackBerry Access BlackBerry Desktop combines BlackBerry Access and BlackBerry Work
and BlackBerry into a single package for Windows 10 and macOS devices to provide
Desktop both secure access to users' work email and secure access to web-
based applications, including Cisco Webex, Zoom, and Salesforce, even
from a user's personal computer without a VPN.
For more information, see the BlackBerry Access documentation.
| What are the BlackBerry Spark Suites? | 7Product Description
BlackBerry Work gives users secure access to their work email, contacts,
and calendar events.
BlackBerry Work
For more information, see the BlackBerry Work documentation.
BlackBerry Notes allows users to create, edit, and manage notes on iOS
and Android devices. Like email, notes sync with Microsoft Exchange,
BlackBerry Notes allowing users to manage them seamlessly between their mobile devices
and the email application on their computer.
For more information, see the BlackBerry Notes documentation.
BlackBerry Tasks allows users to create, edit, and manage tasks on iOS
and Android devices. Like email, tasks sync with Microsoft Exchange,
BlackBerry Tasks allowing users to manage them seamlessly between their mobile devices
and the email application on their computer.
For more information, see the BlackBerry Tasks documentation.
BlackBerry Connect allows users to securely send instant messages,
share files, edit documents, and view coworkers' presence information.
It has similar features to consumer instant messaging apps but instead
BlackBerry Connect of connecting to consumer services, it connects to your organization's
instant messaging server, such as Microsoft Skype for Business.
For more information, see the BlackBerry Connect documentation.
BlackBerry Edit allows users to view, edit, create, print, present, and share
Microsoft Word, Microsoft Excel, and Microsoft PowerPoint documents
BlackBerry Edit using their mobile devices.
For more information, see the BlackBerry Edit documentation.
BlackBerry Enterprise BRIDGE allows users to use Intune-managed
Microsoft apps to view, edit, and save documents from within BlackBerry
Dynamics apps such as BlackBerry Work and BlackBerry Access. If your
organization uses Microsoft Intune to deploy and manage apps such as
BlackBerry Microsoft Word, Microsoft Excel, and Microsoft PowerPoint for users,
Enterprise BRIDGE BlackBerry Enterprise BRIDGE makes it easier for users to work with files
using the other apps in this suite.
For more information, see the BlackBerry Enterprise BRIDGE
documentation.
Development tools
| What are the BlackBerry Spark Suites? | 8Product Description
BlackBerry The BlackBerry Dynamics SDK provides a powerful set of tools to
Dynamics SDK software vendors and enterprise developers that can be used to develop
native, hybrid, and web apps for iOS, Android, Windows, and macOS
devices, with services such as the following:
• Security services (secure communications and interapp data
exchange APIs)
• Mobile services (presence, email, push, directory lookup)
• Platform services (single sign-on authentication, identity and access
management, app-level controls for administrators)
For more information, see the BlackBerry Dynamics SDK documentation.
BlackBerry Web The BlackBerry Web Services are a collection of REST web services
Services that you can use to create applications to manage your organization's
BlackBerry UEM domain, user accounts, and all supported devices.
You can use the BlackBerry Web Services to automate many tasks that
administrators typically perform using the management console. For
example, you can create an application that automates the process of
creating user accounts, adding users to multiple groups, and managing
users' devices.
For more information, see the BlackBerry Web Services documentation.
BlackBerry Cyber Suite
The BlackBerry Cyber Suite provides the Cylance Endpoint Security solution that works with any MDM platform. It
allows you to monitor and prevent malicious attacks on your resources and endpoints using AI-driven intelligence
and response mechanisms. It includes the latest endpoint security features to provide endpoint protection, mobile
threat defense, and continuous user authentication, managed through a single console.
BlackBerry Cyber Suite offers these advantages:
• Provides a path from Zero Trust architecture to Zero Touch experience powered by strong AI
• Works with any Unified Endpoint Management (UEM) or Mobile Device Management (MDM) platform
• Provides continuous monitoring and threat detection
• Provides contextual and continuous authentication that spans endpoints, networks, apps, and people
Learn how the products in the BlackBerry Cyber Suite work together.
See a visual introduction to the BlackBerry Cyber Suite.
The BlackBerry Cyber Suite includes the following products:
| What are the BlackBerry Spark Suites? | 9Product Description
CylancePROTECT detects and blocks malware and other threats before
they can affect devices.
CylancePROTECT Desktop provides endpoint detection and response for
Windows, macOS, and Linux devices, using a mathematical approach to
malware identification. It uses machine learning techniques instead of
reactive signatures, trust-based systems, or sandboxes. This approach
renders new malware, viruses, bots, and future variants useless.
CylancePROTECT Desktop analyzes potential file executions for malware
CylancePROTECT in the operating system and memory layers to prevent the delivery of
malicious payloads.
CylancePROTECT Mobile provides threat defense for iOS and Android
devices. In addition to malware identification, CylancePROTECT Mobile
also detects sideloaded apps, malicious URLs in text messages, and
other security risks and recommends or takes action to eliminate the
threat.
For more information about both products, see the Cylance Endpoint
Security documentation.
CylancePERSONA Desktop collects and analyzes data from devices
and uses machine learning to determine a user's risk level by dynamically
analyzing the user's real-world context, such as their location and
consistency with normal behavior patterns. The service can adapt device
CylancePERSONA and app behavior to the user's current level of risk. For example, if a
Desktop user's current risk level is high, CylancePERSONA Desktop can limit their
access to work apps and disable certain device features.
CylancePERSONA Desktop is supported on Windows 10 devices. For
more information, see the Cylance Endpoint Security documentation.
CylanceOPTICS monitors your Windows, macOS, and Linux endpoints
and lets you know when your organization may be under attack.
CylanceOPTICS collects information from endpoints in your organization
and aggregates it using AI to track, alert upon, and respond to
CylanceOPTICS malicious events as soon as they occur. CylanceOPTICS can stop
attacks before they execute and automate investigation and response to
attacks.
For more information, see the Cylance Endpoint Security documentation.
CylanceGATEWAY is an add-on to BlackBerry Cyber Suite that provides
zero trust network access (ZTNA) for Windows and macOS devices to
secure user access to your extended network perimeter and protect your
extended network from threats. CylanceGATEWAY protects devices by
allowing you to block connections to Internet destinations that you don’t
CylanceGATEWAY want devices to reach, even when the device isn't connected to your
network. CylanceGATEWAY protects your private network and cloud-
based applications by continuously analyzing user actions and blocking
access for a user if recent patterns indicate a high risk.
For more information, see the Cylance Endpoint Security documentation.
| What are the BlackBerry Spark Suites? | 10Product Description
BlackBerry Enterprise Identity gives users single sign-on access to
software services, such as Microsoft SharePoint, Salesforce, Cisco
BlackBerry Webex, Box, Workday, and more.
Enterprise Identity
For more information, see the BlackBerry Enterprise Identity
documentation.
BlackBerry 2FA protects access to your organization’s resources by
allowing users to respond to a prompt on their iOS or Android device as
BlackBerry 2FA a second factor of authentication in addition to their password when
logging into your network, your VPN, or SaaS applications.
For more information, see the BlackBerry 2FA documentation.
The BlackBerry AppSecure SDK is a development tool that allows you
to build Android and iOS apps that detect, evaluate, and respond to
environmental risks and cyber threats in real time. With the SDK, you can
BlackBerry build apps that are resistant to sophisticated mobile attacks and provide
AppSecure SDK protection for your organization’s users and data.
The BlackBerry AppSecure SDK is currently available as a public beta
release that is available for early testing and evaluation purposes. For
more information, see the BlackBerry AppSecure SDK documentation.
BlackBerry Spark Suite
Security-conscious organizations are moving to a Zero Trust approach to modernize network security while
simultaneously enhancing and improving the network experience for end users. The Zero Trust security model
trusts nothing and no one by default, including users inside the organization's network. Every user, endpoint, and
network are assumed to be potentially hostile. In Zero Trust security, no user can access anything until they prove
who they are, that their access is authorized, that the network they are connected to is not compromised, and that
they, or malware hiding on their device, are not acting maliciously.
The BlackBerry Spark Suite combines the Zero Trust Unified Endpoint Security model offered by BlackBerry
Cyber Suite and the proven BlackBerry Spark UEM Suite for endpoint management to provide the full range of
BlackBerry enterprise products to manage and secure all of your endpoints and the communications between
them. With this suite you get all of the products in the Cyber Suite and the Spark UEM Suite plus the ability to
manage CylancePROTECT Mobile from the management console of either suite.
See a visual introduction to the BlackBerry Spark Suite.
| What are the BlackBerry Spark Suites? | 11How Cylance Endpoint Security products work together
The components in the BlackBerry Cyber Suite work together to monitor and prevent malicious attacks on your
resources and endpoints using AI-driven intelligence and response mechanisms.
Item Description
BlackBerry Infrastructure The BlackBerry Infrastructure hosts the cloud-based components of the Cyber
Suite, validates licensing information, and provides a trusted communication path
between the organization and every user based on strong, cryptographic, mutual
authentication.
CylancePROTECT CylancePROTECT detects and blocks malware using machine learning techniques
to render new malware, viruses, bots, and future variants useless. In addition to
malware identification, CylancePROTECT Mobile also detects sideloaded apps,
malicious URLs in text messages, and other security risks and recommends or
takes action to eliminate the threat.
| How Cylance Endpoint Security products work together | 12Item Description
CylanceOPTICS CylanceOPTICS monitors Windows, macOS, and Linux endpoints and aggregates
collected information using AI to detect, track, alert upon, and respond to
malicious events as soon as they occur. CylanceOPTICS can stop attacks before
they execute and automate investigation and response to attacks.
CylancePERSONA CylancePERSONA collects data from devices and uses machine learning to
determine a user's risk level by dynamically analyzing the user's real-world context,
such as their location and consistency with normal behavior patterns. The service
can adapt device and app behavior and authentication requirements to the user's
current level of risk.
CylanceGATEWAY CylanceGATEWAY provides zero trust network access for your organization’s
private network and cloud-based applications that both gives your users access
to your extended network perimeter and protects your extended network from
threats.
BlackBerry Enterprise BlackBerry Enterprise Identity gives users single sign-on access to third-party
Identity software services and the management console.
BlackBerry 2FA BlackBerry 2FA allows users to respond to a prompt on their iOS or Android device
as a second factor of authentication when logging into your network, your VPN, or
SaaS applications. This functionality is included in the BlackBerry UEM Client app
when users activate iOS and Android devices. No additional apps are required.
Management console The management console allows administrators to manage Cylance Endpoint
Security features and analyze collected security data.
Devices BlackBerry Cyber Suite provides protection to your users' devices whether they are
connected to your internal Wi-Fi network or to an external network.
External SaaS CylanceGATEWAY can limit access only to authorized users of your SaaS
applications applications.
BlackBerry Enterprise Identity can manage authentication for your users to most
common cloud-based SaaS applications.
| How Cylance Endpoint Security products work together | 13How UEM products work together
The components in the BlackBerry Spark UEM Suite work together to manage devices and secure data in transit
between your users' devices, your internal network, and your external SaaS applications.
Item Description
BlackBerry Infrastructure The BlackBerry Infrastructure hosts BlackBerry UEM Cloud, BlackBerry Enterprise
Identity, and cloud-based components for the UEM and Cylance Endpoint Security
services, registers user information for device activation, validates licensing
information, and provides a trusted communication path between the organization
and every user based on strong, cryptographic, mutual authentication.
BlackBerry UEM BlackBerry UEM provides endpoint management features and the administration
console for all products in the BlackBerry Spark UEM suite. You can install UEM
on-premises behind your firewall or use BlackBerry UEM Cloud.
| How UEM products work together | 14Item Description
BlackBerry Connectivity The BlackBerry Connectivity Node is a component installed inside your
Node organization's firewall that adds the following functionality to BlackBerry UEM
Cloud:
• Connects BlackBerry UEM Cloud to your company directory to allow basic
attribute synchronization, search functionality, and user authentication services
• Communicates with Exchange ActiveSync to add devices to an allowed list
when devices are activated on BlackBerry UEM Cloud
• Maintains secure connections through the BlackBerry Infrastructure between
BlackBerry Dynamics apps and other work apps on devices and your
organization's network
BlackBerry Enterprise BlackBerry Enterprise Identity gives users single sign-on access to third-party
Identity software services and to BlackBerry UEM Cloud. You manage it using the
BlackBerry UEM management console.
BlackBerry 2FA BlackBerry 2FA allows users to respond to a prompt on their iOS or Android device
as a second factor of authentication when logging into your network, your VPN, or
SaaS applications. This functionality is included in the BlackBerry UEM Client app
when users activate iOS and Android devices. No additional apps are required.
BlackBerry Workspaces BlackBerry Workspaces allows users to securely access, synchronize, edit, and
share files and folders from their computers and mobile devices. BlackBerry
Workspaces protects files by applying digital rights management controls to limit
access, even after they are shared with someone outside of your organization.
You can install a BlackBerry Workspaces server on-premises to store protected
files and manage access to BlackBerry Workspaces from the UEM management
console.
BlackBerry UEM BlackBerry UEM Notifications allows you to send critical messages and
Notifications notifications to users and groups from the UEM management console using Text-
To-Speech voice calls, SMS, and email. UEM Notifications is available for use with
BlackBerry UEM on-premises only.
Company directory BlackBerry UEM can connect to your organization's Microsoft Active Directory or
LDAP company directory.
Mail, content, and Devices can connect to your organization's servers without requiring you to open
application servers a direct connection between the server and the Internet. Work data in transit
between your servers and devices is sent through the BlackBerry Infrastructure.
External SaaS BlackBerry Enterprise Identity can manage access for your users to a most
applications common cloud-based SaaS applications.
Devices connected to Users who have devices activated with BlackBerry UEM can use BlackBerry
external networks Dynamics apps, the BlackBerry Workspaces app, and other work apps to work
productively while keeping your data safe. Users with iOS or Android devices can
also use their device for two-factor authentication.
| How UEM products work together | 15Legal notice
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associated with this software is available at http://worldwide.blackberry.com/legal/thirdpartysoftware.jsp.
BlackBerry Limited
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United Kingdom
Published in Canada
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