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AUTO
MOBILITY, GEOGRAPHY, GENERATIONS
                                   2020

THE AUTOMOTIVE
DIVIDE
EDITORIAL
THE AUTOMOTIVE DIVIDE                                                                                                      2020

                                  T HE FU T U R E O F A U TO M O B I L I T Y ? R E S O U N D I N G A M B I VA L E N CE !

Life without a car is still unimaginable, but it is no          At the same time, there is a discrepancy between their
longer an unchallengeable subject either. Climate crisis,       professed attitude and actual behaviour. The car is
urbanisation, digitisation and demographic change are           denounced as a climate killer. However, higher taxes that
challenging the status of the car. Nowadays, almost half        could finance the development of more environmentally
of consumers worldwide can imagine not owning a car             friendly concepts are still opposed by the majority.
personally or doing without a car entirely.
                                                                New technologies and mobility solutions complicate the
But is the attitude of drivers really changing?                 question of what consumers actually want and need.
The results of this year’s Automobilbarometer reveal a          Electric cars or hybrid technology? Which one is the
great deal of ambivalence. On the one hand, there are           favourite? How and why do consumers share a vehicle?
those for whom the car is a cherished and vital mode of         And can one’s own car, which thus far has only generated
transportation. On the other hand, there are those for          costs, be used as a source of income as well?
whom the car no longer plays a central role. Younger
people and city dwellers in particular are increasingly         Our study answers these and other questions and
abandoning the idea that they need to own a car                 uncovers the ambivalent attitudes of international
themselves.                                                     consumers towards automobility.

                                                                I wish you an exciting read and many interesting
                                                                insights.

                                                                Gerd Hornbergs
                                                                CEO Consors Finanz

                                                                                                                              3
METHODOLOGY                                                                                                             TABLE OF CONTENTS
THE AUTOMOTIVE DIVIDE                                                                                            2020   THE AUTOMOTIVE DIVIDE                                                                                                               2020

Our economic and marketing analyses, as well as          In total, 10,000 individuals were interviewed online           1. I (STILL) LOVE MY CAR�������������������������� 7                 3. NEW MOBILITY SOLUTIONS
our forecasts, were conducted in partnership with        (CAWI method). These individuals, aged 18 to 65,
C-Ways (www.c-ways.com), a survey and consulting         were drawn from national samples representative                   An enduring love�������������������������������������������� 8         THAT ARE YET TO PROVE
                                                                                                                                                                                                   THEIR WORTH��������������������������������������� 43
firm that specialises in Anticipation Marketing.         of each country. The quota method was employed                    Owning a car: reasons and feelings����������������������� 12
The quantitative consumer interviews were conducted      to ensure that the sample was representative                                                                                            Reinventing motoring through services������������������       44
                                                                                                                           Public transport: the alternative favoured
by Harris Interactive between August 30th and            (gender, age). 3,000 interviews were conducted
                                                                                                                           by young people and urbanites���������������������������� 16         Ride sharing: a financial imperative����������������������    48
September 20th 2019 in 15 countries: Belgium, Brazil,    in France and 500 in each of the other countries.
China, France, Germany, Italy, Japan, the Netherlands,   Country codes: Belgium (BE), Brazil (BR), China (CN),             A seriously ideal car���������������������������������������� 18     Rejecting ride sharing: money isn’t everything����������      50
Poland, Portugal, South Africa, Spain, Turkey,           France (FR), Germany (DE), Italy (IT), Japan (JP),
                                                                                                                           Giving up on owning a car�������������������������������� 20         Car sharing: the advantages remain to be confirmed����        54
the United Kingdom and the United States.                Netherlands (NL), Poland (PL), Portugal (PT),
                                                         South Africa (ZA), Spain (ES), United Kingdom (UK),                                                                                     The car: still a protected space���������������������������   60
                                                         United States (US), Turkey (TR).                               2. A SHADOW OF A DOUBT ����������������� 25
                                                                                                                                                                                               4. THERE ARE SOLUTIONS
                                                                                                                           Protecting the environment:
                                                                                                                                                                                                   FOR THE FUTURE,
                                                                                                                           rising awareness and condemnation��������������������� 26
                                                                                                                                                                                                   BUT SCHISMS PERSIST����������������������� 67
                                                                                                                           A budgeting issue first and foremost��������������������� 32
                                                                                                                                                                                                 Cars still have a bright future����������������������������� 68
                                                                                                                           Driving less to spend less�������������������������������� 38
                                                                                                                                                                                                 The future of motoring is on track������������������������ 72
                                                                                                                                                                                                 Indicators that point to schisms
                                                                                                                                                                                                 in the automotive world������������������������������������ 74
                                                                                                                                                                                                 Young people and urbanites take the lead��������������� 76

                                                                                                                                                                                               CONCLUSION�������������������������������������������� 81

                                                                                                                                                                                               APPENDIX������������������������������������������������� 97

Co-authored by: Luc Charbonnier and C-Ways
Editorial Coordination: Patricia Bosc
Design: © Insign.

4                                                                                                                                                                                                                                                                5
THE AUTOMOTIVE DIVIDE   2020   THE AUTOMOTIVE DIVIDE                                                              2020

                                                                     I (STILL)
                                                                       LOVE
                                                                     MY CAR
                                                        If there is one area where love seems eternal,
                                                        it is the automotive sector. Economic crises, mistrust,
                                                        constraints, changing lifestyles and behaviours,
                                                        nothing seems able to alter the role and uses of this
                                                        century-old star product, and it remains in rude health.
                                                        But the love motorists have for their vehicle is far
                                                        from blind, and their feelings are rooted in reason.

186                                                                                                                  7
AN
THE AUTOMOTIVE DIVIDE                                            2020   THE AUTOMOTIVE DIVIDE                                                                                                                                                                      2020

ENDURING
                                                                        A N U N WAVE R IN G E N T HU S IA S M                                                  continuously in the countries of L’Observatoire Cetelem,
                                                                        Three years on, the car is almost equally as popular.                                  with two notable caveats. Large urban centres in the
                                                                        8 out of 10 people say they are attached to the vehicle                                Western world have experienced a decline.
                                                                        they own (Fig.1). Italy, Poland and Spain are the most                                 China, where sales are currently falling, continues
                                                                        enthusiastic (9/10), while Belgium and China are less                                  to see an increase in its motorization rate. However,
                                                                        unanimous (7/10). France posts a result that is close                                  it still posts the lowest score in this ranking, closely

LOVE
                                                                        to the average, while the United States, where the car                                 followed by South Africa, Turkey and Brazil. These nations,
                                                                        is king, displays a little less fervour.                                               where motorization rates are lower and have started to
                                                                                                                                                               take off only recently, form a quartet whose behaviour
                                                                        T HE R IS IN G MOTO R IZAT IO N R AT E :                                               is homogeneous and contrasts with that of other countries.
                                                                        A N E X P R E S S IO N O F LO VE                                                       This unusual quartet illustrate the geographical divide
                                                                        If proof of the popularity of cars were needed, motorization                           that affects certain aspects of the global automotive sector.
                                                                        rates (Fig. 2 and 3) would be among the clearest pieces                                And it is no surprise that the United States tops the list
                                                                        of evidence. In recent years, these figures have grown                                 when it comes to the number of cars per inhabitant.

                                                                                                                                                                                                         82%                                                80%
                                                                               Fig. 1           Are you attached to your car?
                                                                                                In %, sum of “Yes” answers (Very/Somewhat)
                                                                                                Question asked only to car owners
                                                                                                                                                                                                         EUROPE                                             WORLD
                                                                                                                                                                                                         AVERAGE                                            AVERAGE

A major manufactured product and a symbol of the development                                                                                                                             91                            91
                                                                                                                                                       89
of consumerism, the car receives as much praise from enamoured                                      84            82
                                                                                                                            70
                                                                                                                                      81
                                                                                                                                               72                75
                                                                                                                                                                                81               84
                                                                                                                                                                                                          80
                                                                                                                                                                                                                                75          75                  77

admirers as it does condemnation from its fierce opponents.
Because if any fact has been firmly established since
Joseph Cugnot built the first motor vehicle in 1769,
it is that the automobile leaves nobody indifferent.
2017’s L’Observatoire Cetelem, entitled “I love my car”,
highlighted the fact that 9 out of 10 motorists had a positive

                                                                                                   South Africa

                                                                                                                  Germany

                                                                                                                            Belgium

                                                                                                                                      Brazil

                                                                                                                                               China

                                                                                                                                                       Spain

                                                                                                                                                                United States

                                                                                                                                                                                France

                                                                                                                                                                                         Italy

                                                                                                                                                                                                 Japan

                                                                                                                                                                                                         Netherlands

                                                                                                                                                                                                                       Poland

                                                                                                                                                                                                                                Portugal

                                                                                                                                                                                                                                           United Kingdom

                                                                                                                                                                                                                                                               Turkey
or very positive view of cars. 8 out of 10 considered that
they simply could not do without them.
                                                                                                  Source: L’Observatoire Cetelem

8                                                                                                                                                                                                                                                                       9
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                         Motorization rate in 2017                                                                                                                                                                        P O P U LA R IT Y A MO N G T HE YO U N G
        Fig. 2
                         Number of vehicles per 1,000 inhabitants                                                                                                                                                         Another piece of good news for manufacturers is the fact       This is not the case for seniors, who lived without cars
                                                                                                                                                                                                                          that millennials, i.e., their future customers, are more       for many years. Moreover, because millennials are
                                                                                                                                                                                                                          inclined than their elders to declare their attachment         naturally more likely to live in cities, people’s fondness
                              821                                                                                                                                                                                         (Fig. 4). This generational difference is certainly the most   for cars is greatest in conurbations with more than
                                              721     698                                                                                                                                                                 significant divide highlighted by the survey. In China,        1 million inhabitants. This new schism has led
                                                                 617               616     611              609           605          590      587            557                                                        millennials are actually more than twice as likely as          to “city cars” and “rural cars” being perceived differently.
                                                                                                                                                                                                                          seniors to voice such attachment. This is in great part        The gap is particularly wide in China, the United States
                                                                                                                                                                                                                          down to the breathtaking growth of the automotive sector       and Japan, which are home to a number of megacities.
                                                                                                                                                                              206       195      176                      in recent times. Cars have always been a part of young
                                                                                                                                                                                                                118
                                                                                                                                                                                                                          people’s lives.

                                                                                                                                                                                                                                                  Are you attached to your car?
                              United States

                                              Italy

                                                      Poland

                                                                 United Kingdom

                                                                                   Spain

                                                                                           Portugal

                                                                                                            Japan

                                                                                                                          Germany

                                                                                                                                       France

                                                                                                                                                Belgium

                                                                                                                                                               Netherlands

                                                                                                                                                                               Brazil

                                                                                                                                                                                        Turkey

                                                                                                                                                                                                 South Africa

                                                                                                                                                                                                                China
                                                                                                                                                                                                                                 Fig. 4
                                                                                                                                                                                                                                                  In %, sum of “Yes” answers (Very/Somewhat)

                                                                                                                                                                                                                                                                                                                                      84%
                                                                                                                                                                                                                                                         South Africa
                                                                                                                                                                                                                                                                                                                82                    EUROPE
                                                                                                                                                                                                                                                                                                          74
                                                                                                                                                                                                                                                                                                                                      AVERAGE
                                                                                                                                                                                                                                                                                                               81
                              Source: L’Observatoire Cetelem / ACEA (2017) for Italy, Poland, the United Kingdom, Spain, Portugal, Germany, France, Belgium                                                                                                   Germany                                          80
                              and the Netherlands, and OICA (2015) for the United States, China, Brazil, Japan, South Africa and Turkey.

                                                                                                                                                                                                                                                                                                                                      79%
                                                                                                                                                                                                                                                                                                          74
                                                                                                                                                                                                                                                               Belgium                               67

                                                                                                                                                                                                                                                                                                                84
                                                                                                                                                                                                                                                                                                                                      AGE 18-34
                                                                                                                                                                                                                                                                  Brazil                                  72
        Fig. 3           Variation in the motorization rate between 2005 and 2015
                                                                                                                                                                                                                                                                                                                84
                                                                                                                                                                                                                                                                  China                        47

                                                                                                                                                                                                 182
                                                                                                                                                                                                                                                                                                                      90              AGE 55 AND OVER
                                                                                                        RU / TK / Other Europe: 281                                                              GLOBAL                                                           Spain                                             85
                 NAFTA: 670
                                                                         EU 28/EFTA: 581                + 59%                                                                                    AVERAGE                                                                                                   76
                 + 6%                                                                                                                                                                                                                                   United States
                                                                         + 9%                                                                                                                                                                                                                        66

                                                                                                                                                                                                                                                                                                                                      82%
                                                                                                                                       358
                  646                                                                                                                                                                                                                                            France
                                                                                                                                                                                                                                                                                                                82                    WORLD
                                                                                               203                                                                                                                                                                                                             80
                                                                                                                      249                                                                                                                                                                                                             AVERAGE
                                                                                                                                                                                                 VEH/ 1,000 INH.                                                    Italy
                                                                                                                                                                                                                                                                                                                      94
                  821                                                                                 195                                                                                                                                                                                                            90
                                                                                                                                                118                                              + 27%

                                                                                                                                                                                                                                                                                                                                      75%
                                                                                                                    179                                                                                                                                                                                    77
                                                               104                140                                                                                        J&SK: 555                                                                            Japan
                                                                                                63                                                                                                                                                                                                              83
                 294                                                                                                                  22        228                          + 7%
                                                                                                                                                                                                                                                                                                               79                     AGE 18-34
                                                                                                                                                                                                                                                         Netherlands                                           78

                                                                                                                                                                                                                                                                                                                      93
                                                                                                                                                                                                                                                                Poland                                               89
                                              206                AFRICA: 42                                                                               87
                                                                                                                                                                                                                                                              Portugal
                                                                                                                                                                                                                                                                                                            79                        AGE 55 AND OVER
                                                                 + 35%                                                                                                                                                                                                                                    74
         C&S AMERICA: 176                                                                                                           Asia (exc J&SK) /                        718                                                                                                                                    85
         + 60%                                                                                                                                                                                                                                       United Kingdom
                                                                                           176                                      Oceania / middle                                                                                                                                                  70
                                        316                                                                                         east: 85                                                                                                                                                               85
                                                                                                                                    + 141%                                                                                                                       Turkey                                    76

 Source: OICA                                                                                                                                                                                                                                       Source: L’Observatoire Cetelem

10                                                                                                                                                                                                                                                                                                                                                      11
OWNING
THE AUTOMOTIVE DIVIDE                                                                                                      2020   THE AUTOMOTIVE DIVIDE                                                                                                                         2020

A CAR:
                                                                                                                                           Fig. 5               Above all, you see owning a car today as being…
                                                                                                                                                                In %, only one possible answer

                                                                                                                                                                                                                       A vital form of transport                               39

REASONS
                                                                                                                                                                                                              An incomparable path to freedom                          18

                                                                                                                                                                                                                             A pleasure in itself                 12

                                                                                                                                                                                                                         A financial constraint
                                                                                                                                                                                                                                                                 11
                                                                                                                                                                                         (a luxury that is becoming increasingly unaffordable)

AND FEELINGS
                                                                                                                                                                          Less and less useful given the options offered by public transport
                                                                                                                                                                                                                                                                 10
                                                                                                                                                                                                    and car sharing or ride sharing systems

                                                                                                                                                                                    More and more difficult, given today’s traffic restrictions              7

                                                                                                                                                                                                   Disrespectful and harmful to the environment          3
                                                                                                                                                                      Source: L’Observatoire Cetelem

                                                                                                                                           Fig. 6               Above all, you see owning a car today as being…
                                                                                                                                                                The colours represent the majority opinion in each country

Beyond this “love” of cars, various reasons, based on            12% believe that driving is a pleasure in itself, a feeling
a mixture of pragmatism and idealism, prompt people              that is strongest among the Americans and South Africans
to acquire a vehicle (Fig. 5 and 6).                             (22%). Only 5% of Portuguese respondents cannot see
39% of those interviewed, believe that a car is, above all       the pleasure in driving. On this point, millennials seem
else a vital form of transport, a view most likely to be         to be anticipating or only just discovering the potential
expressed by those in rural areas (47%) and seniors (44%).       pleasure that cars can bring and are more enthusiastic
This is most clearly stated in Italy, Belgium and Japan,         than their elders, for whom driving seems to have lost
but much less in Germany.                                        its lustre over the years (15% vs. 9%).
But the car is not only a practical item, because it continues
to be a vessel for people’s dreams. For 17% of motorists,        Lastly, 11% consider cars to be a financial constraint.
it is an incomparable path to freedom. This is an opinion        9% believe that their usefulness is waning, given the
                                                                                                                                     Source: L’Observatoire Cetelem
shared by all generations, particularly in Spain and             expanding range of transport options (public transport,
Germany (40% and 31%). Conversely, only 5% of Japanese           car sharing, ride sharing, etc.).
respondents associate cars with freedom.                                                                                                                                  A vital form of transport                                          An incomparable path to freedom

12                                                                                                                                                                                                                                                                                  13
THE AUTOMOTIVE DIVIDE                                                                                                                 2020   THE AUTOMOTIVE DIVIDE                                                                                                       2020

K E E P I NG O N E’S CA R :                                                  38% simply state that they love their car. The majority         KE E P IN G A LE VE L HE A D (A N D YO U R C A R )
A P R I M ARI LY EM OTI O N A L CHO I CE                                     of South Africans also declare their love for their vehicle     There are other more sensible reasons why motorists                   This result goes some way to explaining why debating
When it comes to expressing their reasons for keeping                        (60%), much like the Americans and British, who are true        do not want to let go of their car. 50% of respondents                car use in France can be a potentially explosive endeavour
their vehicle, motorists put forward a vision that                           to their reputation as car enthusiasts (57% and 52%).           believe that there are eventualities in which a car                   (as demonstrated by the “yellow-vest” movement).
is more idealistic than pragmatic (Fig. 7 and 8).                            However, contrary to the stereotype, the Italians are           could be essential. This is very much the view in China               Conversely, despite living in a vast country, just 15%
59% of respondents view the freedom it gives them                            the least fond of their cars (22%).                             (61%), but much less so in Turkey (26%). 32% consider that            of Brazilian respondents deem that cars have no credible
as being decisive. The South Africans, Portuguese                            23% cannot imagine living without a car. The South              they have no other travel alternatives, with the French               competition.
and Germans place the greatest focus on freedom                              Africans are once again the most likely to reject this          being the most likely to state this opinion (44%).
(74%, 69% and 66%), while the Japanese and Chinese                           prospect (35%). Meanwhile, the Chinese, who live in
are at the other end of the scale (44% and 52%).                             the world’s largest automotive market, and the Italians
The French post a close-to-average score.                                    fear this idea the least (12% and 14%).

       Fig. 7           Why aren’t you ready to part with your car?                                                                                   Fig. 8               Why aren’t you prepared to part with your car?
                        In %, several possible answers                                                                                                                     The colours represent the majority opinion in each country

                                                              You appreciate the freedom
                                                                                                                               59
                                                                  that your car gives you

                                                           You want to have your own car
                                                                                                                          50
                                                                       in case you need it

                                                                     You like having a car                           38

                                            You have no other alternatives for you
                                                                                                                32
                                              and your family’s daily travel needs

                                                You can't imagine not owning a car,
                                                                                                           23
                                                even though you have other options

                                                                    Other (please specify)       3
                          Source: L’Observatoire Cetelem
                                                                                                                                                Source: L’Observatoire Cetelem

                                                                                                                                                                                 You appreciate the freedom             You want to have your own car in case
                                                                                                                                                                                 your car gives you                     you need it

14                                                                                                                                                                                                                                                                         15
PUBLIC
THE AUTOMOTIVE DIVIDE                                                                                                  2020   THE AUTOMOTIVE DIVIDE                                                                                                                                                                         2020

TRANSPORT:
THE ALTERNATIVE
FAVOURED
BY YOUNG PEOPLE
                                                                                                                                                                                                                                                             67%                                                67%
                                                                                                                                     Fig. 9           Do you believe that your local public transport
                                                                                                                                                      network is…
                                                                                                                                                      % who answered “Developed” (Very/Quite)
                                                                                                                                                                                                                                                             EUROPE                                             WORLD

AND URBANITES
                                                                                                                                                      one possible answer
                                                                                                                                                                                                                                                             AVERAGE                                            AVERAGE
                                                                                                                                                                                                    86
                                                                                                                                                                                                                                                              80                                78
                                                                                                                                                                                                                                                                                                                    75
                                                                                                                                                                       71                                   70                                       72                    70
                                                                                                                                                                                 65        60                                       60
                                                                                                                                                                                                                     55                      55                                     58
                                                                                                                                                         53

For many, the ability to choose an alternative to car travel   almost unanimous, which is the case in Poland (100%!),

                                                                                                                                                        South Africa

                                                                                                                                                                       Germany

                                                                                                                                                                                 Belgium

                                                                                                                                                                                           Brazil

                                                                                                                                                                                                    China

                                                                                                                                                                                                            Spain

                                                                                                                                                                                                                    United States

                                                                                                                                                                                                                                    France

                                                                                                                                                                                                                                             Italy

                                                                                                                                                                                                                                                     Japan

                                                                                                                                                                                                                                                             Netherlands

                                                                                                                                                                                                                                                                           Poland

                                                                                                                                                                                                                                                                                    Portugal

                                                                                                                                                                                                                                                                                               United Kingdom

                                                                                                                                                                                                                                                                                                                   Turkey
depends on the availability of public transport (Fig. 9).      Germany, China and Japan (96%, 96% and 95%).
Two-thirds of respondents believe that the public transport    92% of French city dwellers also rate their public transport
network around their home is sufficiently developed,           networks highly. Millennials, apart from those in Turkey,
with the Chinese, Dutch and British being the most likely      are generally pleased about their level of development.
to agree (86%, 80% and 78%). This satisfaction with the        In relative terms, young South Africans display by far
public transport system is felt most keenly by urbanites       the highest level of enthusiasm: 65%, compared with just                               Source: L’Observatoire Cetelem

and certain generations. In major cities, the results are      12% of seniors.

16                                                                                                                                                                                                                                                                                                                           17
THE AUTOMOTIVE DIVIDE                                                                                                        2020   THE AUTOMOTIVE DIVIDE                                                                                                                 2020

A SERIOUSLY
                                                                                                                                    N E IT HE R A STAT U S S YMB O L
                                                                                                                                    N O R T HE E MB O DIME N T O F A VIS IO N                                       the Chinese and the Japanese are a little more eager
                                                                                                                                    At the bottom of the list of criteria that define the ideal car,                than average to enhance their image thanks to their car.
                                                                                                                                    the idea that it should be a symbol of one’s status is put                      Finally, it appears that the ideal car is far from being

IDEAL CAR
                                                                                                                                    forward by just 5% of respondents. This figure further                          associated with a triumphant modernity, both in
                                                                                                                                    highlights an irreversible shift that was already apparent                      its perception and in its use. 8% see it as being ultra-
                                                                                                                                    in many previous L’Observatoire Cetelem surveys,                                high-tech and 7% imagine it as a pay-as-you-go service,
                                                                                                                                    including “I love my car”. Millennials, urban dwellers,                         for which one is only charged when it is used.

                                                                                                                                           Fig. 10          In your opinion, the ideal car is…
                                                                                                                                                            Up to four possible answers

So yes, we love our cars. They embody values                                                                                                                                                                             42%
                                                                                                                                                                                                34%
                                                                                                                                                                                                                                               29%
such as freedom and we are very attached to them.                                                                                                                                                                       A CAR IN WHICH
                                                                                                                                                                                                                       YOU CAN FEEL SAFE

And yes, the ideal car does exist. Only 8% of the people                                                                                                                                       A COMFORTABLE

                                                                                                                                                                                                                        TOP 3
                                                                                                                                                                                                    CAR
interviewed believe the opposite. And yet, this ideal                                                                                                                                                                                      A CAR THAT LASTS FOR
                                                                                                                                                                                                                                           AS LONG AS POSSIBLE

car’s strengths could not be more prosaic.

                                                                                                                                                                                                                           8%
                                                                                                                                                                                                 7%
S O L I D Q UA L I TI ES
A car is seen as ideal (Fig. 10), first and foremost, if it keep   to buy and use, and be pleasant to drive.

                                                                                                                                                                                                                                                5%
its occupants safe (42%), a feature deemed important               It is worth noting that these features are particularly                                                                                               THE IDEAL CAR
by the majority of Spanish, South African and Japanese             important to seniors and country dwellers.                                                                                                            DOESN’T EXIST
respondents. The ideal car should also be comfortable                                                                                                                                        A PAY-AS-YOU-GO CAR
(34%). Here again, the Japanese are the most sensitive             ENVIRONMENTALLY F RIENDLY, Y ES, B U T…                                                                                 FOR WHICH YOU ARE ONLY

                                                                                                                                                                                                                       FLOP 3
to this factor, followed by the Brazilians. Only 10%               26% also state that a car should have a low environmental                                                              CHARGED WHEN YOU USE IT                          A CAR THAT ENHANCES
of Germans point to this feature, no doubt because                 footprint. Americans and Brazilians are the least likely                                                                                                                    YOUR IMAGE
they see German saloon cars as being inherently                    to highlight this feature, reflecting the lack of regard for
comfortable.                                                       the environment shown by their respective current leaders.
                                                                   But given that 3% of respondents believe that owning
The next three features in the ranking generate roughly            a vehicle is disrespectful and harmful to the environment,
identical opinions. Just over a quarter of respondents believe     we might conclude that motorists consider that cars
that the ideal car should be durable, cost as little as possible   themselves must be eco-friendly, rather than their owners.                                 Source: L’Observatoire Cetelem

18                                                                                                                                                                                                                                                                             19
55%                                       57%
THE AUTOMOTIVE DIVIDE                                                                                                      2020   THE AUTOMOTIVE DIVIDE                                                                                                                                                                           2020

                                                                                                                                     Fig. 11 and 12       Can you imagine never (or no longer) owning
                                                                                                                                                          a car?
                                                                                                                                                          In %, sum of “Yes” answers
                                                                                                                                                                                                                                                                   EUROPE                                    WORLD
                                                                                                                                                          (Absolutely/In some circumstances)
                                                                                                                                                                                                                                                                   AVERAGE                                   AVERAGE

GIVING UP
                                                                                                                                                                                                          79
                                                                                                                                                                                               72                71
                                                                                                                                                                                                                                                                                                         66
                                                                                                                                                                                                                                                   58      61                                                            60
                                                                                                                                                             54                                                           51                                           53           52       52
                                                                                                                                                                           45        47                                                  43

ON OWNING
A CAR

                                                                                                                                                                           Germany

                                                                                                                                                                                     Belgium

                                                                                                                                                                                               Brazil

                                                                                                                                                                                                         China

                                                                                                                                                                                                                 Spain

                                                                                                                                                                                                                         United States

                                                                                                                                                                                                                                         France

                                                                                                                                                                                                                                                   Italy

                                                                                                                                                                                                                                                           Japan

                                                                                                                                                                                                                                                                      Netherlands

                                                                                                                                                                                                                                                                                    Poland

                                                                                                                                                                                                                                                                                             Portugal

                                                                                                                                                                                                                                                                                                        United Kingdom

                                                                                                                                                                                                                                                                                                                         Turkey
                                                                                                                                                            South Africa
                                                                                                                                                                                                        61 57                                        66
                                                                                                                                                                                                                                                                   52
But while the ideal car does appear to exist in the eyes        Millennials are the least averse to considering living
of motorists, they no longer feel it is essential to own one,   without a car, although there are differences between
at least in certain circumstances (Fig. 11 and 12). 6 out       the countries. The majority of urbanites take this view.
of 10 respondents hold this view. 8 out of 10 Chinese are       This radical position is founded on a paradigm shift
of this opinion. Conversely, the French are the least likely    that is both ecological and economic, one that is set                                                                                                                         In a city with       In a rural area/
                                                                                                                                                                                                          Age    Age 55
to look forward to a car-free future (43%).                     to trigger major schisms.                                                                                                                                                        more than         in a city with
                                                                                                                                                                                                        18-34    and over
                                                                                                                                                                                                                                                  1,000,000        fewer than
                                                                                                                                                                                                                                               inhabitants         20,000 inhabitants
                                                                                                                                                          Source: L’Observatoire Cetelem

20                                                                                                                                                                                                                                                                                                                                 21
Mileages are
                                                                                                                                      SUMMING UP
THE AUTOMOTIVE DIVIDE                                                                                                          2020   THE AUTOMOTIVE DIVIDE                                                                               2020

                                                             no longer falling
                                                                                                                                      KE Y FIG U R E S                                                 S CH I S M S
                               Having dropped steadily between 2000 and 2012, the distance travelled per car
                               seems to have stabilized in many countries. It is even on the rise again in some                                                                                            Millennials and urban dwellers
                               (Spain, Austria, France). And while this increase in distances is due in part                                                  8 out of 10 people are attached              are more attached to their car
                               to lower fuel costs, it is nonetheless fresh evidence that cars remain essential,                                              to their car.                                than their elders.
                               even if people are not prepared to own one at all costs.
                                                                                                                                                              4 out of 10 believe that cars are            In terms of motorization rates,
                                                                                                                                                              an essential form of transport,              a geographical divide remains
                                                                                                                                                              first and foremost.                          between the “emerging” countries
                                                                                                                                                              6 out of 10 want to keep their car           and the other countries surveyed.
                 AVERAGE DISTANCE TRAVELLED PER CAR
                 (INDEX 100 IN 2000)                                                                                                                          because of the freedom it gives them.
                                                                                                                                                                                                           Cars are essentially “practical”
                                                                                                                                                                                                           in the eyes of seniors and rural
                                                                                                                                                              9 out of 10 believe that the ideal car
                                                                                                                                                                                                           people, and synonymous with
                 110                                                                                                                                          exists.
                                                                                                                                                                                                           “pleasure” according to millennials.
                 105
                                                                                                                                                              6 out of 10 are prepared to do without       Public transport is a serious
                 100                                                                                                                                          a car.                                       competitor for cars in the opinion
                 95                                                                                                                                                                                        of young people and urbanites.

                 90

                 85

                 80

                 75

                        2000         2002           2004       2006    2008         2010      2012       2014           2015

                                            Italy                         Netherlands                              France
                                            United Kingdom                European Union                           Germany
                                            Spain                         Austria

     Source: Enerdata

22                                                                                                                                                                                                                                           23
THE AUTOMOTIVE DIVIDE   2020   THE AUTOMOTIVE DIVIDE                                                              2020

                                                            A SHADOW
                                                            OF A DOUBT

                                                       Behind the general feeling that cars are well loved and
                                                       that motorists are very attached to them, there are both
                                                       generational and geographical divides that temper this
                                                       idealized image. Economic and environmental concerns
                                                       generate polarization between millennials and seniors,
                                                       urbanites and rural dwellers, and between inhabitants
                                                       of developed economies and emerging nations.

24                                                                                                                 25
PROTECTING
THE AUTOMOTIVE DIVIDE                      2020   THE AUTOMOTIVE DIVIDE                                                                                                                                                                              2020

THE ENVIRONMENT:
                                                  A C HA N G E IN AT T IT U DE S
                                                  Three-quarters of respondents are concerned about                                        While American millennials are more engaged than their
                                                  the environment and say that they have changed their                                     elders and Chinese city dwellers more so than their rural
                                                  consumption habits accordingly (Fig. 13 and 14). The                                     compatriots, the differences within each country are,

RISING AWARENESS
                                                  Italians, Spaniards and Turks display the most concern,                                  on the whole, not significant. The urban/rural divide is
                                                  while the Japanese, despite having experienced various                                   the widest, with city dwellers tending to be more mindful
                                                  natural disasters, are the least likely to do so (44%).                                  of making eco-friendly consumption choices.

                                                                                                                                                                                      76%                                     75%
                                                                          I am very mindful of environmental issues

AND CONDEMNATION
                                                     Fig. 13 and 14
                                                                          and am altering my consumption habits
                                                                          to make them greener
                                                                          In %, sum of “Yes” answers (Very / Somewhat)
                                                                                                                                                                                      EUROPE                                  WORLD
                                                                                                                                                                                      AVERAGE                                 AVERAGE

                                                                                                                                   88                                90                                                                     87
                                                                                                                83                                                                                     84       83
                                                                              78                                           79                              80
                                                                                            74                                                                                                                              68
                                                                                                      63                                    63                                            58
                                                                                                                                                                                 43

                                                                                            Germany

                                                                                                      Belgium

                                                                                                                Brazil

                                                                                                                           China

                                                                                                                                   Spain

                                                                                                                                           United States

                                                                                                                                                           France

                                                                                                                                                                     Italy

                                                                                                                                                                             Japan

                                                                                                                                                                                         Netherlands

                                                                                                                                                                                                       Poland

                                                                                                                                                                                                                Portugal

                                                                                                                                                                                                                           United Kingdom

                                                                                                                                                                                                                                            Turkey
                                                                             South Africa
In the space of just a few years,

                                                                                                                         74 75                                         78 69
environmental concerns have become
an issue for everyone, not just those
in the scientific sphere. The automotive
sector cannot escape this reality,
which has brought about very tangible                                                                                      Age
                                                                                                                         18-34
                                                                                                                                   Age 55
                                                                                                                                   and over
                                                                                                                                                                In a city with
                                                                                                                                                                   more than
                                                                                                                                                                                      In a rural area/
                                                                                                                                                                                      in a city with
                                                                                                                                                                    1,000,000         fewer than
changes.                                                                  Source: L’Observatoire Cetelem
                                                                                                                                                                 inhabitants          20,000 inhabitants

26                                                                                                                                                                                                                                                    27
Measures that vary from country to country
THE AUTOMOTIVE DIVIDE                                                                                                                                                                                   2020   THE AUTOMOTIVE DIVIDE                                                                                                    2020

YOUNG PEOPLE AND URBANITES POINT THE FINGER                                                Vast generational differences are also apparent.
This newly formed environmental awareness is now                                           Millennials in France are twice as likely as seniors
leading even motorists to point to cars as being the main                                  to consider cars as the leading source of pollution
culprits. 66% of those surveyed consider them to be                                        (63% vs. 30%). In Germany, Belgium and the Netherlands,                                                                                           While the climate issue seems to have taken hold in the media landscape
the number one source of pollution (Fig. 15 and 16).                                       the proportion is almost identical. There are also                                                                                                and in the consciousness of citizens, government measures to reduce
This widespread condemnation masks clear geographical,                                     significant differences in South Africa and the                                                                                                   vehicle pollution vary significantly from one country to another in terms
generational and residential divides.                                                      United Kingdom. Analysing these results according to                                                                                              of their toughness.
Turkey, China, South Africa and Brazil are unreserved in                                   where people live again shows that Germany, France,
their criticism (89%, 83%, 77% and 74%). Inhabitants of the                                Belgium and the Netherlands harbour the greatest
Iberian Peninsula hold equally clear-cut views. However,                                   divides between inhabitants of large cities, who tend                                                                       NUMBER OF LOW-EMISSION ZONES IN EUROPEAN COUNTRIES
most of the developed economies are much less virulent                                     to be very critical of car pollution, and their much less                                                                   (INDICATIVE FIGURES FROM NOVEMBER 2018)
(Germany 42%, France 46%, Belgium 47%, Netherlands 47%).                                   condemnatory rural populations.

                                                                                                                                         60%                                    66%
                                                                                                                                                                                                                      1                                                                   106

                                                                                                                                                                                                                       Number of low-emission zones
     Fig. 15 and 16       In your opinion, are cars the main cause
                          of pollution today?
                          In %, sum of “Strongly agree” and “Agree” answers
                                                                                                                                         EUROPE                                 WORLD
                                                                                                                                         AVERAGE                                AVERAGE

                                                                                                                                                                                               89
                                                                           83       81
                              77                                74                                                                                                 75
                                                                                                                       72                                                      69
                                                                                              67                                 66                       62
                                                      47                                                      46                             47
                                            42
                                            Germany

                                                      Belgium

                                                                Brazil

                                                                           China

                                                                                   Spain

                                                                                           United States

                                                                                                              France

                                                                                                                       Italy

                                                                                                                                 Japan

                                                                                                                                            Netherlands

                                                                                                                                                          Poland

                                                                                                                                                                   Portugal

                                                                                                                                                                              United Kingdom

                                                                                                                                                                                               Turkey
                             South Africa

                                                                         71 60                                           71 62

                                                                                                           In a city with more           In a rural area/in a city with                                           Source: ADEME, Report on low-emission zones in Europe
                                                                           Age     Age 55
                      Source: L’Observatoire Cetelem                                                           than 1,000,000            fewer than 20,000 inhabitants                                            https://www.ademe.fr/sites/default/files/assets/documents/rapport-zones-faibles-emissions-lez-europe-ademe-2018.pdf
                                                                         18-34     and over
                                                                                                                   inhabitants

28                                                                                                                                                                                                                                                                                                                                       29
THE AUTOMOTIVE DIVIDE                                                                                                                                            2020   THE AUTOMOTIVE DIVIDE                                                                                                                                  2020

                                                                                                                                                                           Fig. 17 and 18       Do you intend to purchase…
                                                                                                                                                                                                In %, several possible answers
     GROWTH IN THE NUMBER OF LOW-EMISSION ZONES
                                                                                                                                                                                                                                                30

                                                                                                                                                                                                                                                                                                                    49%
                                                                                                                                                                                                       South Africa                           27
                                                    March 2011             March 2012            March 2014            March 2015   September 2017   November 2018
                                                                                                                                                                                                                                                                                                                    EUROPE
                                                                                                                                                                                                                                                               43
                                                                                                                                                                                                           Germany                                 31                                                               AVERAGE
      Austria                                             1                     1                      2                     4            4               4
                                                                                                                                                                                                                                                        35
                                                                                                                                                                                                             Belgium

                                                                                                                                                                                                                                                                                                                    32%
                                                                                                                                                                                                                                         22
      Czech Republic                                      1                     1                      1                     1            1               1

                                                                                                                                                                                                                                                                                                                    HYBRID
                                                                                                                                                                                                                                                                  44
      Denmark                                             4                     4                      4                     4            4               4                                                     Brazil                                  36

      Germany                                            43                    56                     69                    78           83               86                                                    China
                                                                                                                                                                                                                                                                               67
                                                                                                                                                                                                                                                                        50
      Italy                                             109                    98                     94                   100          108              106

                                                                                                                                                                                                                                                                                                                    ELECTRIC
                                                                                                                                                                                                                                                                                69
                                                                                                                                                                                                                Spain                                   35
      Netherlands                                        12                    12                     12                    13           13               13
                                                                                                                                                                                                                                                                                    40
      Portugal                                            0                     1                      1                     1            1               1                                          United States                                            26

      Sweden                                              6                     6                      7                     8            8               8                                                   France
                                                                                                                                                                                                                                                                         51
                                                                                                                                                                                                                                              26

                                                                                                                                                                                                                                                                                                                    49%
      United Kingdom                                      2                     2                      3                     1            1               1
                                                                                                                                                                                                                  Italy
                                                                                                                                                                                                                                                                                    72                              WORLD
                                                                                                                                                                                                                                                              41
      Greece                                              -                      -                     -                     1            1               1                                                                                                                                                         AVERAGE
                                                                                                                                                                                                                                                                                     74
      France                                              -                      -                     -                     -            2               3                                                     Japan                                        40

                                                                                                                                                                                                                                                                                                                    33%
      Belgium                                             -                      -                     -                     -            1               2                                            Netherlands
                                                                                                                                                                                                                                                         37

                                                                                                                                                                                                                                                                                                                    HYBRID
                                                                                                                                                                                                                                               29
      Spain                                               -                      -                     -                     -            -               1                                                                                         33
                                                                                                                                                                                                              Poland                      24
      TOTAL                                             179                    182                   193                   211          337              231
                                                                                                                                                                                                                                                                         51
                                                                                                                                                                                                            Portugal                                               46

                                                                                                                                                                                                   United Kingdom
                                                                                                                                                                                                                                                                       48                                           ELECTRIC
                                                                                                                                                                                                                                                   32
     Source: https://www.ademe.fr/sites/default/files/assets/documents/rapport-zones-faibles-emissions-lez-europe-ademe-2018.pdf
     ADEME, Report on low-emission zones in Europe
                                                                                                                                                                                                                                                                    47
                                                                                                                                                                                                               Turkey                                   35

                                                                                                                                                                                                                              55
                                                                                                                                                                                                                                      42                                             39
E NV I R O NM EN TA L LY CO M PATI BL E                                                        rise in the availability of new options, as a result of recent

                                                                                                                                                                                                                                                                                               26
P UR C H AS E I N TEN TI O N S                                                                 environmental standards, go some way to explaining these
Car purchase intentions also reflect the behavioural                                           figures, which should increase significantly in the coming
changes currently taking place (Fig. 17 and 18).                                               years.
While those who intend to purchase a petrol vehicle are                                        Geographically speaking, “green purchasing” intentions
still in the majority (59%), a rapidly increasing number                                       are particularly strong in Japan, Italy, Spain and China,
of people would prefer a hybrid or even an electric                                            which favour hybrids (74%, 72%, 69% and 67% respectively).                                                            In a city with   In a rural area/                        In a city with   In a rural area/
model (49% and 33%, respectively). As a consequence,                                           Again we see China, along with Portugal, Italy and Japan,                                                                more than     in a city with                             more than     in a city with
                                                                                                                                                                                                                         1,000,000    fewer than                                  1,000,000    fewer than
the dominance of diesel now seems finally over (32%).                                          very much considering the electric option (50%, 46%,                                                                   inhabitants     20,000 inhabitants                       inhabitants     20,000 inhabitants
The rise of hybrids (55%) and electric vehicles (39%)                                          41% and 40%). Conversely, it is unsurprising to see
is particularly significant in urban areas. Ever-increasing                                    the United States clinging to petrol engines (80%),
travel constraints in metropolises, together with the rapid                                    while most Turks prefer diesel (59%).                                                                Source: L’Observatoire Cetelem

30                                                                                                                                                                                                                                                                                                                              31
A BUDGETING
THE AUTOMOTIVE DIVIDE   2020   THE AUTOMOTIVE DIVIDE                                                                                                                           2020

ISSUE FIRST
                                       Fig. 19               Why don’t you own a car?
                                                             In %, several possible answers
                                                             The colours represent the majority opinion in each country

AND FOREMOST
                                                             36%                    34%                 34%                    25%                        24%
                                  Source: L’Observatoire Cetelem

                                                             CARS ARE               I DON’T HAVE        THE RUNNING COSTS      I WOULD RATHER USE OTHER   I DON’T NEED A CAR
                                                             TOO EXPENSIVE TO BUY   A DRIVING LICENCE   OF CARS ARE TOO HIGH   FORMS OF TRANSPORT

                               While environmental concerns carry significant weight                    R U N N I N G CO ST S E XCE E D T H E PU R CH A S E PR I CE
                               today, economic preoccupations remain dominant.                          Purchase price and running costs are perceived
                               When people who do not own a car are questioned,                         very differently by car owners, but the question
                               only 12% say that their decision relates to the environment.             of finance remains predominant. Only 18% believe
                               For many, cars are just too expensive to buy and their                   that purchasing a vehicle is a significant outlay.
                               maintenance costs too high (36% and 34%). A high purchase                However, 85% of respondents cite fuel as being
                               price is more likely to be cited in the “emerging” countries –           the most significant expense. This opinion is very
                               Turkey, South Africa and Brazil – where living standards                 strongly held in Poland and Brazil, much less
                               are lower. One-third of those surveyed state that the reason             so in the United States and the United Kingdom.
                               is that they do not have a licence (Fig. 19).

32                                                                                                                                                                              33
THE AUTOMOTIVE DIVIDE                                                                                                                     2020   THE AUTOMOTIVE DIVIDE                                                                                                              2020

On this topic, which was at the root of the Yellow Vest                      MILLENNIALS BEAR THE BRUNT OF MOTORING COSTS                        FU E L IS TO O E X P E N S IVE , A G O O D R E A S O N
crisis, the French express an equally clear opinion,                         Once again, the generation gap is significant when                  TO LE AVE O N E ’ S C A R AT HO ME                                    in the United Kingdom, where the young are three times
with a result that is slightly above average (88%).                          we consider these three main expense items.                         The issue of fuel costs also exacerbates the generational             more likely than their elders to turn their back on driving
Insurance and maintenance costs come next in the list                        89% of millennials, compared with 79% of seniors,                   divide that is apparent when we examine vehicle use.                  due to the price of fuel. In France and Spain, the difference
(70% and 54%). The Italians, Portuguese and Spanish                          put fuel at the top of the list of expenses. The gap is even        Overall, 1 in 2 respondents have given up on the idea                 is also significant (+24 and +21 points). Only Turkey stands
are the most likely to cite the former (83%, 80% and                         wider when it comes to insurance and maintenance costs              of having a car due to the cost. This is true of 63% of               apart, with seniors who are more sensitive to price than
77%). The Chinese and Turks are the most sensitive                           (78% vs. 61%, 60% vs. 46%). These differences seem to be            millennials, but only 46% of over-55%. The gap is widest              their younger compatriots (Fig. 21 and 22).
to the latter (70% and 67%).                                                 explained by the fact that the young are only just entering
                                                                             the world of work and earning incomes that are typically
                                                                             lower. In the eyes of millennials, the freedom associated
                                                                             with cars comes at a cost. One that is often too high.

                                                                                                                                                        Fig. 21          Do you sometimes give up on using your car to travel because of fuel prices?
                                                                                                                                                                         In %, sum of “Yes” answers, only one possible answer

                                                                                                                                                                                                                                                                       62%
                                                                                                                                                                                                                                                  66
                                                                                                                                                                                South Africa                                       50                                  EUROPE
       Fig. 20          What are your main car-related expenses?
                                                                                                                                                                                                                                                                       AVERAGE
                        In %, three possible answers                                                                                                                                 Germany
                                                                                                                                                                                                                                                   67
                                                                                                                                                                                                                                       53

                                                                                              85%                                                                                                                                                                      45%
                                                                                                                                                                                                                                                  65
                                                                                                                                                                                      Belgium                                     48
                                      Age 18-34                                                 GLOBAL
                                      Age 55 and over                                          AVERAGE                                                                                   Brazil
                                                                                                                                                                                                                                                                  82   AGE 18-34

                                                                                              70%
                                                                                                                                                                                                                                                  66

                                                                                                                                79                                                                                                                     69
                                                                                      Fuel                                           89
                                                                                                                                                                                         China                               44

                                                                                              54%
                                                                                                                                                                                                                                                                  81
                                                                                                                           61
                                                                                                                                                                                         Spain                                              57                         AGE 55 AND OVER
                                                                                 Insurance
                                                                                                                                78                                                                                                 51
                                                                                                                                                                               United States                      30

                                                                                              10%
                                                                                                                      46
                                                                  Maintenance and repairs                                                                                               France
                                                                                                                                                                                                                                                             75

                                                                                                                                                                                                                                                                       63%
                                                                                                                           60                                                                                                           54
                                                                                                                                                                                                                                                                       WORLD

                                                                                              9%
                                                                                                                                                                                                                                  49
                                 Financing the car (purchase cost, either in cash
                                                                                                                                                                                           Italy                       37                                              AVERAGE
                                                                                                               20
                               or with a loan or a leasing contract, for instance)                            15                                                                                                             45
                                                                                                                                                                                         Japan

                                                                                              6%
                                                                                                                                                                                                                 27

                                                                                                                                                                                                                                                                       46%
                                                           Renting a garage / parking space                  12                                                                                                                         54
                                                                                                                                                                                Netherlands
                                                                      at or near your home                  9                                                                                                          37                                              AGE 18-34
                                                                                                                                                                                                                                             58
                                                                                                                                                                                        Poland                                              57
                                     Other (daytime parking, motorway tolls, etc.)                           7
                                                                                                            5                                                                                                               42
                          Source: L’Observatoire Cetelem
                                                                                                                                                                                     Portugal                               42
                                                                                                                                                                                                                                                                       AGE 55 AND OVER
                                                                                                                                                                                                                                                   68
                                                                                                                                                                            United Kingdom                  21

                                                                                                                                                                                                                                                   67
                                                                                                                                                                                        Turkey                                                          71

                                                                                                                                                                           Source: L’Observatoire Cetelem

34                                                                                                                                                                                                                                                                                       35
THE AUTOMOTIVE DIVIDE                                                                                                                            2020   THE AUTOMOTIVE DIVIDE                                                                                                                             2020

                        Relationship between the effort rate when purchasing a litre of fuel                                                                   Fig. 23          Do you believe it would be preferable to…
       Fig. 22
                        and the decision not to travel by car                                                                                                                   In %, only one possible answer to each of the two suggestions
                        Effort rate: relationship between the price of fuel and GDP per capita

                                                                                                                                                                                                                        15
                                                                                                                                                                                                                                                                  GOVERNMENTS ARE RAISING TAXES ON FUEL
                                                                                                                                                                                                                                                                  SO AS TO ENCOURAGE THE USE OF OTHER
                                                                                                                                                                                       South Africa                                                67

                                                                                                                                                                                                                              22
                                                                                                                                                                                                                                                                  FORMS OF TRANSPORT THAT ARE MORE
                                                                                                                                                                                                                                                                  ENVIRONMENTALLY FRIENDLY
                                                                                                                                                                                            Germany                                 47
                          Effort rate when buying a litre of fuel
                                                                                                                                                                                                                        14
                                                                                                                                                                                             Belgium                                              64

                                                                                                                                                                                                                                                                     17%                   18%
                                                                                            BRAZIL
                                                                                                                                                                                                                    12
                                                                                                                                                                                                Brazil                                                      79
                                                                                                                   TURKEY                                                                                                                              44
                                                                      SPAIN                                                                                                                     China                        34

                                                                                                                                                                                                                              22
                                       GERMANY               FRANCE                                  CHINA                   SOUTH AFRICA                                                       Spain                                        57
                                                                                        POLAND                                                                                                                                                                       EUROPE                WORLD
                                                   BELGIUM                                                                                                                                                                   20
                                                                                                                                                                                      United States                                     49                           AVERAGE               AVERAGE

                                                                                                                                                                                                                                                                  GOVERNMENTS ARE LOWERING TAXES
                                                                                                                                                                                                                        15
                                                                                                                                                                                               France

                                                                                                                                                                                                                                                                  ON FUEL TO BOOST HOUSEHOLD
                                                   NETHERLANDS                                                                                                                                                                                    66
                                   UNITED STATES           UNITED KINGDOM       PORTUGAL

                                                                                                                                                                                                                                                                  PURCHASING POWER
                                                                                                                                                                                                                   11
                                                                    ITALY                                                                                                                         Italy                                                      80
                                                   JAPAN

                                                                                                                                                                                                                                                                     62%                   61%
                                                                                                                                                                                                                              22
                                                                                                                                                                                                Japan                                   49

                                                                                                                                                                                                                             20
                                                                                                                                                                                       Netherlands                                           57

                                                                                                                                                                                                                    12
                                                                                                                                 % who refrain                                                 Poland                                             66

                          Source: L’Observatoire Cetelem 2020, OCDE, global petrol prices                                                                                                                          10
                                                                                                                                                                                            Portugal                                                        77       EUROPE                WORLD
                                                                                                                                                                                                                              22
                                                                                                                                                                                                                                                                     AVERAGE               AVERAGE
                                                                                                                                                                                   United Kingdom                                  44

                                                                                                                                                                                                                    13
                                                                                                                                                                                               Turkey                                                       78

                                                                                                                                                                                  Source: L’Observatoire Cetelem
S E NI O R S A N D RUR A L PO PUL ATI O N S:                                          Probably because it is harder for them to live without
L E S S TAX, MO R E M O N EY                                                          their car, rural dwellers are also keener on this measure
Another question asked to motorists confirms that,                                    than those who live in big cities. France is where the gap
for them, the issue of fuel is ultimately a financial one                             is the widest (25 points).
rather than an environmental one. When asked whether                                  Geographically speaking, the generational differences
governments should raise fuel taxes to promote greener                                are most striking in South Africa, Turkey, the Netherlands,
forms of transport or lower them to increase purchasing                               Belgium and France. The Chinese stand apart in preferring
power, the response is clear. 61% are in favour of                                    to increase taxes so as to protect the environment.
the second option, while only 18% favour the first.                                   Given the high levels of air pollution they face, 44%
Seniors are the most likely to support the idea                                       of the country’s population would opt for such measures,
of lower taxes (65% vs. 55% of millennials).                                          compared with just 34% who would prefer to see their
                                                                                      purchasing power rise (Fig. 23).

36                                                                                                                                                                                                                                                                                                         37
DRIVING LESS
THE AUTOMOTIVE DIVIDE                                                                                                  2020   THE AUTOMOTIVE DIVIDE                                                                                                              2020

TO SPEND
                                                                                                                                     Fig. 24          To reduce your vehicle costs, would you be willing to…
                                                                                                                                                      In %, sum of “I do so already and intend to continue”, only one possible answer

                                                                                                                                                                                                                          Drive less

LESS
                                                                                                                                                                                                                                                            42

                                                                                                                                                                                                   Buy a more fuel-efficient vehicle                        42

                                                                                                                                                                                          Purchase cheaper insurance by checking                            42
                                                                                                                                                                                                  insurance comparison websites
                                                                                                                                                                                            Use another form of transport instead                          41
                                                                                                                                                                                             (public transport, cycling, train, etc.)
                                                                                                                                                                                                 Have your car serviced elsewhere                          40
                                                                                                                                                                                                 than at manufacturer dealerships
                                                                                                                                                                                           Avoid tolls by taking alternative options                       36

                                                                                                                                                                                                                     Buy a used car                   26

                                                                                                                                                                                                       Purchase cheaper insurance                26
                                                                                                                                                                                                                offering less cover
                                                                                                                                                                                         Maintain your car yourself or have it done              26
                                                                                                                                                                                                            by someone you know
                                                                                                                                                                             Spend less on a new vehicle (forgo some options,                    25
                                                                                                                                                                                    smaller vehicle, lower down in the range)
                                                                                                                                                                                                    Use car sharing as a passenger          18

                                                                                                                                                                                 Take advantage of scrappage/green premiums                 18

M E AS UR ES HAV E A L REA DY BEEN TAKEN                    by far the lowest percentage of all the countries in the study,                                                                     Buy a car collectively (to be shared    8
                                                                                                                                                                                                     with one or more neighbours)
TO C U T R UN N I N G CO STS                                although it must be said that the country’s second-hand
In order to face up to budgeting and financial issues,      market is yet to be properly structured (Fig. 24).
                                                                                                                                                        Source: L’Observatoire Cetelem
motorists have adopted various measures to reduce their
motoring costs. 4 out of 10 drive less, with the Japanese   OTHER POSSIBLE SOLU TIONS:
being the most reluctant to reduce their mileage (26%).     A COMBINATION OF OPTIONS
The same proportion prefer to buy a used or more fuel-      For those who have not yet taken budgetary measures,
efficient vehicle, reduce their insurance costs by using    the range of solutions on offer is somewhat different.
comparison websites, or avoid toll roads.                   First and foremost, they intend to take advantage of
Switching to another form of transport is another option,   scrappage premiums, green-vehicle premiums, etc. (41%).
one favoured in particular by the Chinese, the Turks        Their second-favourite option is to drive less (34%).
and the Brazilians. Conversely, only an indomitable 18%     The next is to spend less on a new car (33%).
of Americans prefer this solution. It is worth noting       These three solutions generate fairly similar responses
that only 9% of Chinese respondents opt for used cars,      in all countries.

38                                                                                                                                                                                                                                                                39
SUMMING UP
THE AUTOMOTIVE DIVIDE                                                                                                                      2020   THE AUTOMOTIVE DIVIDE                                                                                         2020

However, also of interest to motorists is a fourth way                           they spend on their car, while also resolving the vexed
of reducing their vehicle costs. Indeed, 1 in 4 are now                          issue of parking, which is a major problem in Chinese
considering ride sharing, with 18% already using such                            cities. Those in emerging countries also regularly engage
services as passengers. This is a practice in which                              in the practice. This is probably due in great part to the
the Chinese lead the world. 32% already partake                                  adoption of car sharing to commute to work more cheaply
in car sharing as a passenger to reduce the amount                               (Fig. 25).

                                                                                                                                                  KE Y FIG U R E S                                                        S CH I S M S

                                                                                                                                                                                                                              Emerging countries, millennials
       Fig. 25          To reduce your vehicle costs, would you be willing to…
                                                                                                                                                                          3 out of 4 people are mindful                       and urban dwellers are twice
                        In %, sum of “You have never done so, but would be prepared to try”
                                                                                                                                                                          of the environment.                                 as likely to consider cars to be
                                                                                                                                                                                                                              the leading source of pollution.
                                                                                                                                                                          7 out of 10 believe that cars
                                                    Take advantage of scrappage/green premiums                                        41                                                                                      There has been a major surge
                                                                                                                                                                          are the leading cause of pollution.
                                                                                                                                                                                                                              in hybrid and electric vehicle
                                                                      Buy a more fuel-efficient vehicle                          34
                                                                                                                                                                          1 in 2 are considering buying                       purchase intentions, especially
                                                                                                                                                                          a hybrid car, 1 in 3 an electric car.               in urban areas.
                                                Spend less on a new vehicle (forgo some options,                                 33
                                                       smaller vehicle, lower down in the range)                                                                                                                              Faced with high fuel costs,
                                                                                                                                                                          Only 1 in 5 consider the purchase
                                                                       Use car sharing as a passenger                       27                                                                                                more millennials than seniors
                                                                                                                                                                          of a car to be a significant expense.
                                                                                                                                                                                                                              give up on using their cars.
                                                                          Purchase cheaper insurance
                                                                                                                            27
                                                                                   offering less cover                                                                    For 9 out of 10 motorists, fuel is their main       Seniors and rural populations are
                                                                                                                                                                          automotive expense.                                 more in favour of lowering taxes
                                                                                             Drive less                23
                                                                                                                                                                                                                              to boost purchasing power.
                                                                                                                                                                          1 in 2 opt for an alternative to driving
                                                            Maintain your car yourself or have it done                 23
                                                                               by someone you know                                                                        because of the high cost of fuel.                   Ride sharing as a passenger
                                                                                                                                                                                                                              is most common in the emerging
                                                             Purchase cheaper insurance by checking                   22
                                                                     insurance comparison websites                                                                        6 out of 10 would prefer the government             countries and China.
                                                                                                                                                                          to lower taxes to boost purchasing power.
                                                              Avoid tolls by taking alternative options               22

                                                               Use another form of transport instead                  21
                                                                                                                                                                          4 out of 10 drive less to reduce
                                                                (public transport, cycling, train, etc.)                                                                  their vehicle running costs.
                                                                    Have your car serviced elsewhere                  21
                                                                    than at manufacturer dealerships                                                                      1 in 4 are considering ride sharing
                                                                                        Buy a used car            20
                                                                                                                                                                          to reduce costs.

                                                                   Buy a car collectively (to be shared          17
                                                                        with one or more neighbours)

                           Source: L’Observatoire Cetelem

40                                                                                                                                                                                                                                                                41
THE AUTOMOTIVE DIVIDE   2020   THE AUTOMOTIVE DIVIDE                                                                  2020

                                            NEW MOBILITY
                                           SOLUTIONS THAT
                                           ARE YET TO PROVE
                                             THEIR WORTH

                                                       Purchase, use, wear out, replace… The era of the traditional
                                                       vehicle life cycle appears to be over. The schisms listed
                                                       above are prompting the emergence of new solutions.
                                                       Some have already seen the light of day, while others are
                                                       still being examined. But do they have a long-term future?
                                                       Will they be able to overcome the obstacles they face
                                                       and satisfy expectations that differ among clientele
                                                       categories, countries and types of residential area?

42                                                                                                                     43
REINVENTING
THE AUTOMOTIVE DIVIDE                                                                                                  2020   THE AUTOMOTIVE DIVIDE                                                                                                           2020

MOTORING
THROUGH
                                                                                                                              Global automotive mobility services
                                                                                                                                                                           Acquisition                          Investment         Subsidiary   Partnership

SERVICES
                                                                                                                                                                                   -

                                                                                                                                                                                   -                                                   -

                                                                                                                                                                                   -                                    -              -

                                                                                                                                                                                   -                                                   -

                                                                                                                                                                                   -                                    -              -

                                                                                                                                                                                   -

The automotive sector has entered a period of creative         without necessarily generating immediate profits.
vibrancy that it has rarely experienced before.                The successes we witness conceal many failed projects
                                                                                                                                                                                   -
New technologies are reinventing the car. Service-based        that vanish almost as quickly as they appear. The biggest
solutions are primarily geared towards meeting the challenge   players acquire the smallest. What’s more, the creation
posed by traffic flows in congested and polluted cities.       by major car brands of global mobility approaches highlights                                                        -                                    -              -
The profitability and therefore the sustainability of          the reality that cars still need to hold a certain appeal
these offerings raise certain questions. The development       and build their future around new practices such as ride
of leading brands requires significant capital investment,     sharing and car sharing.                                          Source: https://www.cargroup.org/disrupted-by-mobility-startups-automakers-reshape-their-roles/

44                                                                                                                                                                                                                                                             45
The United States and Asia,
THE AUTOMOTIVE DIVIDE                                                                                                       2020   THE AUTOMOTIVE DIVIDE                                                                                                                           2020

                           the two major hubs for new mobility solutions
                                                                                                                                   DIFFE R E N T O P T IO N S FO R A DIFFE R E N T                  • Another option is ride sharing over short or long
                                                                                                                                   A P P R O A C H TO MOTO R IN G                                      distances, whether it be for commuting purposes or
                                                                                                                                   To travel by car without having to own one, a number                for holiday travel (Blablacar, the global leader in ride
                                                                                                                                   of services are available:                                          sharing, is based in France).
                                                                                                                                   • Car sharing, i.e., a fleet of cars made available to          • Meanwhile, long-term hire, with or without the option
                                                                                                                                      consumers by public or private operators. This type of           of buying the car when the contract expires, was devised
                                                                                                                                      solution is now available as a direct peer-to-peer service,      to attract the growing number of motorists who are less
                                  The United States and Asia, China in particular, are clearly at the forefront
                                                                                                                                      supported by digital firms (e.g., US company Getaround,          interested in ownership. Today, motorists are even being
                                  of new mobility solutions, thanks to their industry-leading brands.
                                                                                                                                      which acquired France’s Drivy in 2019).                          invited to rent out the vehicle that they themselves are
                                  But beyond their stock market attractiveness, these firms still have
                                                                                                                                                                                                       hiring…
                                  to convince the world of their ability to generate sustainable profits.

                                             DiDi, a Chinese ride-hailing service
                                             Uber, an international ride-hailing and delivery service
                                                                                                                                                                                                      UNITED STATES, EUROPE AND CHINA:
                                             Grab: a Southeast Asian ride-hailing and delivery service
                                             Lyft, an American ride-hailing service
                                                                                                                                   Both renter and rentee                                             MICROMOBILITY HAS A BRIGHT FUTURE
                                                                                                                                                                                                      Estimated size of the micromobility market
                                             Airbnb
                                                                                                                                   Car leasing has grown at a rapid rate in recent years. Like        in 2030 by region, in billions of dollars
                                                                                                                                   other living expenses, cars are gradually being switched
            AUTOMOTIVE MOBILITY SERVICE OFFERINGS                                                                                  over to the subscription economy, with consumers                        United                                                    ~ 200 ~ 300
            Estimated value of the company in billions of dollars (n years after stock market flotation)                           treating them as a service instead of taking ownership of               States
                                                                                                                                   an item that is subject to wear and tear. There are many
                                                                                                                                                                                                           Europe                           ~ 100 ~ 150
                                                                                                                                   advantages for consumers: they always have use of one of
                80
                                                                                                                                   the latest cars, because they are able to regularly replace
                                                                                                                                   it, there are no uncertainties over residual value and no                 China                 ~ 30 ~50
                70
                                                                                                                                   concerns about a future part exchange or having to sell
                                                                                                                                   the vehicle second hand. The benefits for society are also
                60
                                                                                                                                   significant, given that more new and therefore greener
                                                                                                                                   vehicles are on the road.
                50
                                                                                                                                   “We can do even more and we can do it better,” says Jean-
                                                                                                                                   Claude Puerto-Salavert, an entrepreneur specializing in                           The price of                         ~ 47.5 million
                40                                                                                                                 car rental and the CEO of Ucar. An advocate of the sharing                        micromobility                        people cycle
                                                                                                                                   economy, Jean-Claude recently launched Ucar2share in                              services stands                      regularly
                30                                                                                                                 France, an “alternative leasing” system that offers its                           at just ~20% of
                                                                                                                                   customers a substantial discount on their rent in exchange                        that applied in
                20                                                                                                                 for making their car available to others for a few days a                         the United States
                                                                                                                                   month. Once considered exclusive and purely as being
                10                                                                                                                 expense items, cars are becoming a collective asset and
                                                                                                                                   a source of income for leaseholders. Meanwhile, short-
                                                                                                                                                                                                      Source: www.mckinsey.com/industries/automotive-and-assembly/our-insights/
                 0                                                                                                                 term rental offerings are expanding and becoming more              micromobilitys-15000-mile-checkup
                       0            1            2          3   4      5        6       7       8        9    10   11   n          accessible to a whole community of people who do not
                                                                                                                                   have their own car. “Having been the symbol of individual
                                                                                                                                   freedom in the 20th century, cars are set to become
     Source: https://travelandmobility.tech/infographics/                                                                          champions of the freedom offered by sharing,” predicts
                                                                                                                                   Jean-Claude Puerto-Salavert.

46                                                                                                                                                                                                                                                                                  47
RIDE SHARING:
THE AUTOMOTIVE DIVIDE                                                                                          2020   THE AUTOMOTIVE DIVIDE                                                                                                                              2020

A FINANCIAL
                                                                                                                           Fig. 26 and 27

                                                                                                                      What are (or would be) your main motivations                                        What are (or would be) your main motivations
                                                                                                                      for ride sharing as a driver?                                                       for ride sharing as a passenger?
                                                                                                                      In %, maximum of three answers                                                      In %, maximum of three answers

IMPERATIVE
                                                                                                                                                            Earning money                     44                                           Saving money             51

                                                                                                                                                           Doing something                                                           Doing something
                                                                                                                                                                                              38                                                                    35
                                                                                                                                                       for the environment                                                       for the environment

                                                                                                                                                   Being helpful to others                    33                              For practical reasons                 34

                                                                                                                                                       Meeting new people                     17                                 Meeting new people                 15

                                                                                                                      Source: L’Observatoire Cetelem

                                                                                                                      FO R MILLE N N IA LS , E A R N IN G MO N E Y
                                                                                                                      IS T HE P R IO R IT Y
                                                                                                                      The generational divide is just as significant here.                                are also cited by a large proportion of millennials,
                                                                                                                      Millennials are much more likely than their elders to                               be they passengers or drivers. However, the difference
                                                                                                                      consider ride sharing to earn money. Even more striking                             between urbanites and country dwellers is not huge.
                                                                                                                      is the fact that seniors are more mindful of environmental                          Their reasons for ride sharing are almost identical,
                                                                                                                      aspects. However, the social aspects of ride sharing                                with a priority placed on financial concerns (Fig. 28).

                                                                                                                               Fig. 28                 What are (or would be) your main motivations for ride sharing as a passenger?
                                                                                                                                                       In %, maximum of three answers

                                                                                                                                                                     Age 18-34
                                                                                                                                                                     Age 55 and over
                                                                                                                                                                                                   Saving money                                                      57
                                                                                                                                                                                                                                                               41
                                                                                                                                                                                                Doing something                                           39
                                                                                                                                                                                            for the environment                                  30

                                                                                                                                                                                           For practical reasons                                          38
                                                                                                                                                                                                                                                29
AN AF F O RD A BL E O PTI O N ,                                                                                                                                                             Meeting new people                        18
                                                                                                                                                                                                                            11
E S P E C I AL LY I N EM ER GI N G CO UN TRIES
People often use ride sharing for financial reasons,       South Africa, Turkey and Brazil have the highest                                                                                    I don’t have a car                     19
                                                                                                                                                                                                                            11
whether as a passenger or a driver (Fig. 26 and 27).       proportions of drivers who partake in ride sharing for
                                                                                                                                                                                                                     1
51% of the former do so to save money, while 44% of        economic reasons. Conversely, the Germans and especially                                                                        Other (please specify)    1
the latter do so for that reason. Environmental concerns   the Japanese tend not to be preoccupied by the thought.
                                                                                                                                                                                              None of the above                  14
come second (35% and 38%).                                 The French post a close-to-average score.                                                                                                                                                  37
                                                                                                                                                          Source: L’Observatoire Cetelem

48                                                                                                                                                                                                                                                                        49
REJECTING
THE AUTOMOTIVE DIVIDE   2020   THE AUTOMOTIVE DIVIDE                                                                                                                         2020

RIDE SHARING:
                               THE YOUNG LIKE TO CHOOSE WHO THEY TRAVEL WITH
                               The reasons why people avoid ride sharing are completely                          Millennials also like being able to decide who they travel
                               unrelated. Many passengers simply prefer to drive (44%),                          with (31%). This generation’s keenness to travel with
                               especially seniors (46%), with fewer millennials sharing                          friends probably explains this view. This point is important

MONEY ISN’T
                               this view (38%). This attitude is most prevalent in the                           to South Africans and Turks, much less so to the Italians,
                               United States and Germany, with the Japanese being                                Japanese and Belgians (Fig. 29).
                               the happiest to let someone else drive.

                                      Fig. 29          What are the main reasons why you do not/no longer ride share as a passenger?

EVERYTHING
                                                       In %, maximum of three answers

                                                                     Age 18-34                              Age 55 and over

                                                                                                                                                                        38
                                                                                                         I prefer to drive
                                                                                                                                                                             46

                                                                                                                                                                   31
                                                                                  I prefer to choose who I travel with
                                                                                                                                                         24

                                                                                                                                                     22
                                                                            I don’t get the opportunity to ride share
                                                                                                                                                              29

                                                                                                                                                     22
                                                                                          There are too many constraints
                                                                                                                                                         24

                                                                                                                                                    20
                                                          I have had/am worried about having a bad experience
                                                                                                                                          13

                                                                                      I prefer to take public transport                         19
                                                                                                                                                    20

                                                                                                 I prefer to use a quicker                     17
                                                                                                        form of transport             9

                                                                                                   Other (please specify)     2
                                                                                                                              4

                                                         Source: L’Observatoire Cetelem

50                                                                                                                                                                                51
35%
THE AUTOMOTIVE DIVIDE                                                                                                                                2020   THE AUTOMOTIVE DIVIDE                                                                                                                  2020

I N R UR AL A R EA S, R I D E SHA RI N G                                                                                                                    S E N IO R S WA N T T R AVE L FR E E DO M,
I S NOT REA L LY A N O PTI O N
Urbanites and rural populations do not have the same
                                                                             this is only true of 14% of those who live in smaller towns
                                                                             with fewer services.
                                                                                                                                                            MILLE N N IA LS A R E MO R E A P P R E HE N S IVE
                                                                                                                                                            For drivers, the constraints inherent to ridesharing prevent
                                                                                                                                                                                                                                         Ride sharing: fears over safety
level of access to ride sharing. 35% of country dwellers                     Lastly, one-quarter of respondents believe that ride                           them from embracing the practice. Seniors are keener
don’t have the opportunity to ride share, compared                           sharing comes with too many constraints. And for once,                         than millennials to preserve their travel freedom (38% vs.
with just 20% of people in cities. Conversely, while 28%                     young and old, urbanites and country dwellers, all cite                        32%), 35% of respondents also state that they do not want
of inhabitants of large cities prefer public transport,                      this point in similar proportions (Fig. 30).                                   to take any risks. Identical reasons are given by millennials
                                                                                                                                                            and seniors, urbanites and country dwellers. One nation,
                                                                                                                                                            Brazil, stands apart with 54%, probably due to a strong
                                                                                                                                                            sense of fear about safety.                                                  of people avoid ride sharing because they do not want
                                                                                                                                                            Millennials are also more likely to cite previous bad                        to take any risks. This is a choice that seems justified
       Fig. 30          What are the main reasons why you do not/no longer ride share as a passenger?
                                                                                                                                                            experiences as a reason for giving up ride sharing                           by experiences in China. Following two murders in July
                        In %, maximum of three answers
                                                                                                                                                            (25% vs. 14%). Drivers who have been left with a negative                    2018, the Chinese government banned ride sharing
                                                                                                                                                            perception tend to live in cities, which is the case                         services based on ride hailing. In July 2019, these services
                                                                                                                                                            in Turkey, Japan or China (Fig. 31).                                         were still suspended. At the time, DiDi had not yet set
                                      City > 1,000,000 inhabitants                 In a rural area/in a city < 20,000 inhabitants                                                                                                        a timetable for their resumption.

                                                                                                                                                    40
                                                                                     I prefer to drive
                                                                                                                                                    40

                                                                                                                                          30                       Fig. 31          What are the main reasons why you do not/no longer ride share as a driver?
                                                                 I prefer to choose who I travel with
                                                                                                                                         28                                         In %, maximum of three answers

                                                                                                                                         28
                                                                     I prefer to take public transport
                                                                                                                     14
                                                                                                                                                                                                  Age 18-34
                                                                                                                                                                                                  Age 55 and over                                                                                48
                                                                                                                                    24                                                                                                  There are too many constraints
                                                                     There are too many constraints                                                                                                                                                                                               51
                                                                                                                                    23
                                                                                                                                                                                                                                                                                            35
                                                                                                                                                                                                                                               I prefer not to take risks                   34
                                                                                                                               20
                                                             I don’t get the opportunity to ride share
                                                                                                                                               35
                                                                                                                                                                                                                                                                                            33
                                                                                                                                                                                                                                    I prefer to choose who I travel with
                                                                                                                                                                                                                                                                                           30
                                                                                                                               20
                                               I have had/am worried about having a bad experience                                                                                                                                                                                     29
                                                                                                                          16                                                                                                                        I prefer to be alone
                                                                                                                                                                                                                                                                                       29

                                                                                                                     13                                                                                                                                                               25
                                                           I prefer to use a quicker form of transport                                                                                                             I have had/am worried about having a bad experience
                                                                                                                     14                                                                                                                                                          14

                                                                                                                                                                                                                                                                            3
                                                                                                            3                                                                                                                                    Other (please specify)
                                                                               Other (please specify)                                                                                                                                                                        5
                                                                                                             4
                          Source: L’Observatoire Cetelem                                                                                                                              Source: L’Observatoire Cetelem

52                                                                                                                                                                                                                                                                                                     53
CAR SHARING:
THE AUTOMOTIVE DIVIDE   2020   THE AUTOMOTIVE DIVIDE                                                                                                          2020

THE ADVANTAGES
                               E A R N IN G MO N E Y YE S , B U T T HAT ’ S N OT A LL…         be tempted to say, millennials view car sharing through
                               Economic factors are the number one motivation cited            private companies or with other private individuals as
                               for ride sharing. They are also the main reason why people      a way of earning money (36% and 47%). They also engage
                               engage in car sharing, on a par with concern for the            in the practice due to environmental concerns (33% and

REMAIN TO BE
                               environment and basic practicality. These three reasons         46%) and for practical reasons (27% and 42%).
                               generated almost equal scores, whether it be on the topic
                               of peer-to-peer car sharing (49%, 49% and 46%) or car           S E N I O R S A R E O PE N TO N E W H O R I ZO N S
                               sharing through a private company (29%, 29% and 28%).           There is a distinct lack of symmetry in the answers
                               It should be highlighted that financial motivations are         of seniors. Their reasons for car sharing are rooted
                               more predominant in South Africa, Brazil and Turkey             in environmental and practical concerns, while financial

CONFIRMED
                               (Fig. 32 and 33).                                               reasons follow in third place. However, seniors are more
                                                                                               likely than millennials to want to earn money through
                               MILLE N N IA LS A R E A LWAYS KE E N TO P R O FIT               peer-to-peer car sharing (50% vs. 47%). This is an atypical
                               A generational analysis again reveals clear differences,        result that is worth underlining (Fig. 34 and 35).
                               albeit with a certain degree of nuance. As usual, one could

                                  Fig. 32 and 33

                               What are (or would be) your main motivations                    What are (or would be) your main motivations
                               for car sharing through a private company                       for car sharing with other individuals?
                               (Citiz, Car2Move, etc.)?                                        In %, maximum of three answers
                               In %, maximum of three answers

                                       Doing something for the environment                29          Doing something for the environment                49

                                                             For practical reasons        29                                For practical reasons        49

                                                                   Earning money          29                                      Earning money          46

                                      Gaining access to low-emission zones                           Gaining access to low-emission zones
                                                                                     14                                                             27
                                                           (electric vehicle)                                             (electric vehicle)

                                  Source: L’Observatoire Cetelem                                 Source: L’Observatoire Cetelem

54                                                                                                                                                             55
THE AUTOMOTIVE DIVIDE                                                                                                                                          2020   THE AUTOMOTIVE DIVIDE                                                                                                                                    2020

       Fig. 34          What are (or would be) your main motivations for car sharing through a private company
                        (Citiz, Car2Move, etc.)?                                                                                                                      A LLO W IN G OT HE R S TO U S E O N E ’ S C A R :                             Identical differences appear regarding the question
                        In %, three possible answers                                                                                                                  A N O R T H-S O U T H DIVIDE                                                  of average duration. The figure is 7.5 days in China,
                                                                                                                                                                      People’s resistance to car sharing remains considerable                       three times more than in Germany and the Netherlands,
                                                                                                                                                                      when it comes to making their own vehicle available                           the two countries at the bottom of this ranking (Fig. 36).
                                                                                                                                                                      to others. A dividing line separates Western economies                        The monthly sum that would prompt motorists to accept
                                      Age 18-34                                                                                          36
                                                                                     Earning money
                                                                                                                          19                                          from emerging countries. 1 in 2 inhabitants of the former                     car sharing suggests their their opposition is not so clear.
                                      Age 55 and over
                                                                                                                                                                      (except for Poland and Italy) would not even consider it                      At the top of the list, the Japanese would require a fee
                                                              Doing something for the environment                                    33
                                                                                                                               25                                     for one day. On the other hand, only 1 in 3 Turks, South                      twice as high as the Chinese, who can be found at the
                                                                               For practical reasons                                29                                Africans and Brazilians, not to mention only 1 in 5 Chinese,                  bottom. The respective living standards of the two
                                                                                                                               25                                     categorically refuse to make their vehicles available                         countries partly explain this gap (Fig. 37).
                                                                                  None of the above                            24                                     for car sharing.
                                                                                                                                                     52
                                                              Gaining access to low-emission zones                       18
                                                                                   (electric vehicle)               11                                                                        How many days per month would you be willing to make your vehicle available for car sharing
                                                                                                                                                                             Fig.36
                                                                                                                         18                                                                   (with the days planned in advance)?
                                                           Having access to reserved parking spaces
                                                                                                                8                                                                             In %, only one possible answer

                                                                                                                                                                                                                                                                             26                               29%
                                                                     Having access to priority lanes                 14
                                                                                                            5
                                                                                                                                                                                                  South Africa
                                                                                                                                                                                                                                               32                            EUROPE                           WORLD

                                                                                                                                                                                                                                                                                      %
                                                                                                        1                                                                                                                      31
                                                                              Other (please specify)
                                                                                                        1                                                                                                                                                                    AVERAGE                          AVERAGE
                                                                                                                                                                                                                               19
                                                                                                                                                                                                     Germany                                                  69

                                                                                                                                                                                                                                                                             56%                              49%
                          Source: L’Observatoire Cetelem

                                                                                                                                                                                                                                                                                                              1-7 DAYS
                                                                                                                                                                                                                                     25

                                                                                                                                                                                                                                                                             1-7 DAYS
                                                                                                                                                                                                      Belgium                                       58

                                                                                                                                                                                                                                                         39
                                                                                                                                                                                                        Brazil                 32

                                                                                                                                                                                                                                               33
                        What are (or would be) your main motivations for car sharing with other individuals?                                                                                            China

                                                                                                                                                                                                                                                                             0 DAYS                           0 DAYS
       Fig. 35                                                                                                                                                                                                           22
                        In %, three possible answers                                                                                                                                                                           21
                                                                                                                                                                                                        Spain                                   55

                                                                                                                                                                                                                                         27
                                                                                                                                                                                                United States                                       59

                                      Age 18-34                                                                                                                                                        France
                                                                                                                                                                                                                                    23                                         More than
                                      Age 55 and over
                                                                                                                                                                                                                                                    59                          15 days
                                                                                                                                                                                                                                          30
                                                                                                                                                   47                                                    Italy                            48                                                     49
                                                                                     Earning money
                                                                                                                                                    50                                                                                                              8-14               10

                                                              Doing something for the environment                                              46                                                       Japan
                                                                                                                                                                                                                                    24                              days
                                                                                                                                                                                                                                               55
                                                                                                                                                     53                                                                                                                      12
                                                                                                                                              42                                                 Netherlands
                                                                                                                                                                                                                                         27                                              WORLD
                                                                              For practical reasons
                                                                                                                                                          59                                                                                             63                                                           0 days
                                                                      Choosing a private individual                                 29                                                                                                         34
                                                                                                                                                                                                                                                                                        AVERAGE
                                                                                                                                                                                                       Poland                            44
                                                                          over a private company                               24
                                                                                                                                                                                                                                     26
                                                                         Having access to reserved                             25                                                                    Portugal                                 53                       1-7                  29
                                                                                   parking spaces                    15                                                                                                                                               days
                                                                                                                                                                                                                                          29
                                                                                                        2                                                                                     United Kingdom                                        58
                                                                              Other (please specify)        5
                                                                                                                                                                                                                                                         41
                                                                                                                                                                                                       Turkey                  32                                                           Source: L’Observatoire Cetelem
                          Source: L’Observatoire Cetelem

56                                                                                                                                                                                                                                                                                                                              57
123                                          122                                                                Car sharing: Asia leads the way
THE AUTOMOTIVE DIVIDE                                                                                                                                                                       2020   THE AUTOMOTIVE DIVIDE                                                                                                                                             2020

       Fig. 37          How much financial compensation
                        per month would you accept to make
                                                                                                                                €                                      €
                        your vehicle available for car sharing?
                                                                                                                                    EUROPE                                       WORLD
                        In %, only one possible answer. In euros.
                                                                                                                                    AVERAGE                                      AVERAGE

                                                                                                                                                                                                                                 When it comes to car sharing, the Asian market clearly leads the way ahead
                                                                                                                        190                                                                                                      of Europe and the United States, thanks to its continued and sustained
                                                                               161
                                                                                                                                                                                                                                 development. China’s contribution is obviously significant, with companies
                                                                                                                                                                                                                                 growing thanks to government programs and varying levels of support
                                                                                                                138
                                          122       128                                129                                                                  122        126                                                       from the authorities.
                           113                                101                                      100                           100           106                                  105
                                                                       95

                                                                                                                                                                                                                                                                        Members                                     Vehicles

                                                                                                                                                                                                                    GROWTH OF CAR SHARING IN ASIA                                                       GROWTH OF CAR SHARING IN EUROPE
                                          Germany

                                                    Belgium

                                                              Brazil

                                                                       China

                                                                               Spain

                                                                                       United States

                                                                                                       France

                                                                                                                Italy

                                                                                                                        Japan

                                                                                                                                     Netherlands

                                                                                                                                                   Poland

                                                                                                                                                            Portugal

                                                                                                                                                                       United Kingdom

                                                                                                                                                                                        Turkey
                           South Africa

                                                                                                                                                                                                       10,000,000                                                                100,000         5,000,000                                                  100,000

                                                                                                                                                                                                        8,000,000                                                                80,000          4,000,000                                                  80,000

                                                                                                                                                                                                        6,000,000                                                                60,000          3,000,000                                                  60,000

                          Source: L’Observatoire Cetelem                                                                                                                                                4,000,000                                                                40,000          2,000,000                                                  40,000

                                                                                                                                                                                                        2,000,000                                                                20,000          1,000,000                                                  20,000

                                                                                                                                                                                                                  2006       2008        2010       2012       2014       2016                           2006       2008        2010   2012   2014   2016

                                                                                                                                                                                                                                                           GROWTH OF CAR SHARING IN NORTH AMERICA

                                                                                                                                                                                                                                                         2,000,000                                                           30,000

                                                                                                                                                                                                                                                         1,000,000                                                           20,000

                                                                                                                                                                                                                                                           800,000                                                           10,000

                                                                                                                                                                                                                                                           600,000                                                           5,000

                                                                                                                                                                                                                                                           400,000                                                           1,000

                                                                                                                                                                                                                                                                 2006      2008           2010   2012        2014     2016

                                                                                                                                                                                                      Source: Shaheen, Spring Carsharing Outlook, 2018
                                                                                                                                                                                                      https://escholarship.org/uc/item/49j961wb#main

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