ANNUAL REVIEW 2016 - CONNECT TO PERMIRA, CONNECT TO GROW TH
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BUYING WELL 2016 NEW INVESTMENTS €2.2bn An organic personal care brand in Japan Equity invested Largest e-commerce player A provider of integrated HR software and internet brand in Poland solutions and outsourcing A fund administration and An omnichannel fashion retail corporate services provider business for private members One of Italy’s largest pet care An Asian leader in outsourced retail chains corporate services Find out more about the Permira funds’ investments on page 7 SELLING WELL 2016 DIVESTMENTS €4.2bn Divested A provider of online genealogy A provider of advanced automated material handling solutions A supplier of minimally invasive A leading provider of products surgical delivery systems and services to the over 50s Find out more about the Permira funds’ divestments on page 8
Permira at a glance The Permira funds have delivered market-leading returns for our investors for over 30 years by partnering with more than 200 ambitious businesses to support their growth. We are proud to work closely with exceptional management teams to help them solve complex issues. By providing patient capital, board support and access to our networks, we help transform good businesses into great global leaders. MORE THAN 30 YEARS’ ACROSS OUR EXPERIENCE GLOBAL PLATFORM Permira was a pioneer in European We have more than 240 people in private equity. Since 1985, the Permira 14 offices across Europe, the US and Asia. funds have made over 200 investments. Our teams help companies realise their global growth ambitions, find acquisition targets, attract new management and develop strategic relationships. 30+ Years 14 Offices 200+ Investments 28 Partners 240+ Employees €32bn Funds raised
PARTNERING WITH TO DRIVE IN FIVE MANAGEMENT GROWTH SECTORS We partner with world-class We focus on companies with significant The Permira funds invest in companies management teams to unlock the potential to grow and become global across five sectors. Our teams look beyond full potential of the companies in industry leaders. This growth is the core the macro to identify sub-sectors with which the Permira funds invest. driver of returns. significant underlying growth potential. Equity invested since inception: Consumer Long term €8.3bn1 Average 5-year investment period 17% Financial Services Year-on-year portfolio valuation growth €2.7bn2 Shared vision 16% Healthcare Mutually agreed business plan & financial targets P5 portfolio EBITDA growth c.€900m3 12% Industrials P5 portfolio sales growth €4.4bn4 Partnership Strategic partner for management constructive board members to Technology support key decisions €8.0bn5 1 As at 31 March 2017. 2 As at 31 March 2017. Includes Tricor which completed in April 2017 and Alter Domus which completed in May 2017. 3 As at 31 March 2017. Includes LSNE which completed in April 2017. 4 As at 31 March 2017. Includes DiversiTech which signed in April 2017. 5 As at 31 March 2017.
PERMIRA ANNUAL REVIEW 2016 1 WHO WE ARE Contents 2016: A year in review SECTION 1 WHO WE ARE 1. WHO WE ARE 2016: A year in review 2 Permira combines a 30+ year track record, long-standing presence in the world’s major markets and deep domain expertise across five sectors. This is what enables us to help management teams grow ambitious companies. This strategy has continued to deliver great success in 2016. SECTION 2 S E L L IN G W E L L BU Y IN G & 2. BUYING & SELLING WELL Some of our achievements in 2016 include: Intelligrated case study 4 Investing well 6 New investments 7 Selling well 8 2016 €4.1bn SECTION 3 D R I V E G ROW T H PA RT N E R IN G TO 3. PARTNERING TO DRIVE GROWTH Opened Shanghai office Returned to investors Magento case study 10 Partnering to drive growth 12 Portfolio group team 15 €7.5bn €1.1bn SECTION 4 S EC TO R FO C US 4. SECTOR FOCUS Allegro case study 16 Consumer 18 Financial Services 22 Raised for Permira VI Raised for direct lending and Healthcare 26 structured credit funds for PDM Industrials 30 Technology 34 SECTION 5 PDM 5. PDM Eaton House Group case study 38 PDM Q&A 40 ESG approach 44 CLEAN case study 45 SECTION 6 R E S P O N SIB LY IN V E S T IN G 6. INVESTING RESPONSIBLY Dr. Martens case study 46 ESG approach 48 Intelligrated case study 52 Teraco case study 53 SECTION 7 CO N TAC T US 7. CONTACT US Our offices 54 Disclaimers 56 AT A GLANCE
2 2016: A year in review The event-driven volatility that we witnessed throughout 2016 continues into 2017. In addition to the obvious risks involved with operating in volatile markets, valuations of both public and private companies are near historic peaks, making it even more important to identify and back the right companies from the outset. Investment conviction Celebrating a decade of Investing in our people to make in uncertain markets Permira Debt Managers the most of future opportunities Permira thrives on complexity. Our sector It has been 10 years since we launched PDM, We are stepping up investment in our teams look ‘beyond the macro’ to identify and we are very pleased by the progress made talent platform, given that our people pockets of sustainable growth. Over the and the returns delivered over that time. are the powerhouse of our business. last year, the Permira funds have acquired The PDM funds have invested c.€4 billion In the past year, we have welcomed a diverse range of businesses, including of capital in c.100 businesses, giving both 30 new people to the team. Allegro, Alter Domus, Arcaplanet, John investors and companies a very high level of We have also invested further to grow Master Organics, P&I, Schustermann confidence in their ability to deliver. In 2016, our Portfolio group to a 10-strong team, & Borenstein and Tricor. PDM continued to grow, raising €1.1 billion for maximising our ability to support our direct lending and structured credit funds, Using the insights gained from being one of management teams in delivering their and making 11 new investments. private equity’s leading technology investors, ambitious growth strategies. we also ensure that the Permira funds' portfolio is on the right side of disruptive technology shifts. This year saw the exit of the funds' partnership with Intelligrated which benefited from the enormous growth in e-commerce in recent years. By responding to this in the right way and at the right time, the business was sold last summer for over five times the cost of the original investment. Permira thrives on complexity. Our sector teams look ‘beyond the macro’ to identify pockets of sustainable growth. KURT BJÖRKLUND CO-MANAGING PARTNER KURT BJÖRKLUND CO-MANAGING PARTNER
PERMIRA ANNUAL REVIEW 2016 3 WHO WE ARE €2.2bn WHO WE ARE 1. Equity invested in 2016 S E L L IN G W E L L BU Y IN G & 2. Building strong investor relationships A responsible, sustainable approach to investing The ability to build long-term, mutually beneficial relationships with our investors is We were one of the first large investment The overall economic outlook for 2017 central to what we do. We continue to invest firms to embed ESG considerations into our is positive, with indicators suggesting in our team and infrastructure so that we decision-making processes. As long-term D R I V E G ROW T H PA RT N E R IN G TO 3. that average global growth will can meet the needs and expectations of our investors, the sustainability of the companies investors around the world. It is through these that the Permira funds back is of crucial continue at the upper end of what strong relationships that we were able to close importance, so it is sound business sense to we have seen over the past five years. Permira VI at €7.5 billion. consider the wider non-financial context in TOM LISTER which they operate. CO-MANAGING PARTNER Looking ahead to identify key In some of the Permira funds’ investments we growth markets have gone further, actively backing companies The overall economic outlook for 2017 is that provide solutions to long-term sustainability S EC TO R FO C US 4. positive, with indicators suggesting that global issues. Netafim, a global leader in drip irrigation, growth will continue at the upper end of what is revolutionising the ability of farmers around we have seen over the past five years. the world to increase the yield from their land while using less water. Pharmaq, a highly We continue to see strong deal-flow in Silicon successful former portfolio company, provides Valley, where we are increasingly recognised health solutions to fish farms, helping to as one of the few players to combine a local alleviate the strains on marine ecosystems presence with a global office network and as ever-expanding populations eat more fish. the cross-sector expertise that is becoming PDM 5. ever more relevant in technology transactions. We believe that our combination of 30+ years accumulated sector knowledge, our clear More attractive opportunities are also strategy and our cohesive culture are the basis emerging in Asian markets. Over the last few of Permira’s competitive advantage. This years, we’ve grown our investment team here combination enables us to confidently take and in 2016 opened a new office in Shanghai. a view on sector trends and the Permira funds New investments in Tricor and John Masters to invest with conviction behind the companies Organics are good examples of opportunities best placed to exploit those trends globally. we are finding in the region. R E S P O N SIB LY IN V E S T IN G 6. TOM LISTER CO-MANAGING PARTNER CO N TAC T US 7.
4 INDUSTRIALS | COUNTRY: US ACQUIRED: 2012 EXIT: 2016 | Intelligrated is a leading North American-based provider of advanced automation and fulfilment solutions. Its systems drive productivity for e-commerce companies, retailers, manufacturers and the parcel industry. The company was sold in 2016 after four years in the Permira funds portfolio. TOGETHER WE ACHIEVED ore than 300% growth in M S ignificant enhancement the sales pipeline and over of software capabilities 90% revenue growth and aftermarket ajor new customer wins, M E xpansion into emerging including UPS, Amazon, markets USPS, Nordstrom, Walgreens and Tesla THIS WAS ACCOMPLISHED BY More than tripling R&D E stablishing a local presence investment in new systems in Brazil and China, which and capabilities, including in are deep consumer markets automated storage/retrieval and still in the early days of systems, a full parcel solution e-commerce growth to enter the high-growth ompleting three acquisitions, C global parcel market and including two small software robotic solutions businesses and the acquisition S trategic investments in of United Sortation Solutions, software products and a supplier of specialised capabilities and in building products to Intelligrated and a dedicated aftermarket a key supplier to the US Postal sales force Service, further extending Intelligrated’s capabilities S trengthening the leadership in the parcel segment team with key hires in software, aftermarket and sales Intelligrated is a far better company today than it was four years ago and Permira deserves a tremendous amount of credit for that. CHRIS COLE, INTELLIGRATED, CEO AND PRESIDENT 3 >90% 120% Acquisitions Revenue EBITDA growth growth See more on our sectors p17
PERMIRA ANNUAL REVIEW 2016 5 BUYING & SELLING WELL 2 WHO WE ARE 1. BUYING & SELLING WELL SECTION 2 S E L L IN G W E L L BU Y IN G & 2. BUYING & SELLING WELL Intelligrated case study 4 Investing well 6 New investments 7 Selling well 8 D R I V E G ROW T H PA RT N E R IN G TO 3. S EC TO R FO C US 4. PDM 5. R E S P O N SIB LY IN V E S T IN G 6. CO N TAC T US 7.
6 Investing well Permira’s strategy is designed to identify investment opportunities in sectors that have the potential for long-term growth irrespective of trends in the wider economy. What we look for: The DNA of a Permira funds investment. Our sector teams identify attractive sub-sectors that benefit from strong underlying growth trends and then begin detailed analysis of the most attractive companies operating in that space. At a micro level we then undertake detailed due diligence on the company, its management and its potential for significant expansion. G ROW T H SU B -S EC TO R P R IO R ACC E SS O P P O R T U NI T Y TO T H E FO R R A PID O P P O R T U NI T Y E X PA N SIO N MU LT IP L E WO R L D - C L A SS VA LU E C R E AT IO N M A N AG EM E N T LEVERS
PERMIRA ANNUAL REVIEW 2016 7 BUYING & SELLING WELL New investments WHO WE ARE 1. The Permira funds enjoyed a strong year in 2016 in €2.2bn terms of both new investments and portfolio company Equity invested divestments. The funds made the following investments in 2016 in the year. S E L L IN G W E L L BU Y IN G & 2. INVESTMENT TRANSACTION COMPANY FUND SECTOR DATE SIZE INVESTMENT CASE P5 May 2016 €361m –– Driving growth through a combination of rapid store roll-out, consolidation of a highly fragmented market and optimisation of in-store performance D R I V E G ROW T H PA RT N E R IN G TO 3. One of Italy’s largest pet care retail chains P5 June 2016 €321m –– Creating value through further store roll-out in Japan, accelerated new product development and an enhanced retail marketing strategy An organic personal care brand in Japan S EC TO R FO C US 4. P5 November 2016 €903m –– Building a strong platform for consolidation of the relatively fragmented market in this space in Germany and across Europe A provider of integrated HR software solutions and outsourcing P5 March 2017 €713m –– Using multiple levers to drive growth, including pricing and packaging optimisation, customer segmentation PDM 5. and cross-border selling An Asian leader in outsourced corporate services P6 January 2017 €3.1bn –– Improving the general ecosystem to increase conversion and average basket size, and enhancing user experience for both buyers and sellers Largest e-commerce player and internet brand in Poland R E S P O N SIB LY IN V E S T IN G 6. P6 January 2017 €730m –– Increasing monetisation of existing customers and targeting new customers through use of big data analytics, pricing, CRM and marketing automation technologies An omnichannel fashion retail business for private members P6 April 2017 €527m –– Accelerating international expansion, with a particular focus on the US A fund administration and corporate services provider CO N TAC T US 7.
8 Selling well The Permira funds completed the following divestments in the year. €4.2bn 2016 proceeds REALISATION REALISATION GROSS COMPANY FUND SECTOR DATE TYPE TRANSACTION OVERVIEW MULTIPLE December Partially realised –– Sale of 35% of shares to Hillhouse Capital, Not P5 2016 a global investment management firm with Disclosed a strong presence in Asia Carve-out of eBay’s open –– 59% stake (on an undiluted basis) retained source and enterprise by the fund e-commerce platform March 2017 Partially realised –– Proceeds received from Tokyo Stock Exchange Not P4 IPO Disclosed –– 21% stake in the company retained A market-leading 'Kaiten' sushi restaurant chain operator in Japan P4 May 2016/ October 2016 Partially realised –– Partial exit to Silverlake Partners, GIC and Spectrum Equity 3.1x A provider of online –– 7% stake in the business retained by the fund genealogy –– Further proceeds received following a refinancing in October 2016 P4 December 2016 Fully realised Trade sale –– 5.5 million common shares of Platform sold, fully realising the investment in December 2016 1.6x Global crop protection specialist P4 April 2016 Fully realised Trade sale –– Sale to TE Connectivity, a US-headquartered corporate buyer 3.3x Supplier of minimally invasive surgical delivery devices P4 March/June/ July 2016 Fully realised Trade sale –– Disposal, by three block trades, of the fund’s remaining shares in NXP, fully realising 1.1x the investment A global leader in embedded processing solutions
PERMIRA ANNUAL REVIEW 2016 9 BUYING & SELLING WELL WHO WE ARE 1. S E L L IN G W E L L BU Y IN G & 2. REALISATION REALISATION GROSS COMPANY FUND SECTOR DATE TYPE TRANSACTION OVERVIEW MULTIPLE September/ Partially realised –– Partial sale to Hellman & Friedman in Not P4 December September 2016 Disclosed 2016 –– Further proceeds generated in December 2016 D R I V E G ROW T H PA RT N E R IN G TO 3. A global leader in contact through full redemption of the preferred equity centre software security, following the acquisition of Interactive Intelligence and concurrent refinancing –– 22% equity stake in the combined entity retained by the fund P4 August 2016 Fully realised Trade sale –– Sale to Honeywell, a US-headquartered corporate buyer 5.2x A provider of high-speed automated material S EC TO R FO C US 4. handling solutions PE3 April 2016 Fully realised IPO –– Disposal of the fund’s remaining shares in Saga, fully realising the investment 1.6x A leading UK provider of products and services to the over 50s PDM 5. PE3 December 2016 Fully realised Secondary buyout –– Sale to CVC Capital Partners 0.1x An Italian gaming operator PE3 May 2017 Fully realised IPO –– Proceeds received following listing on the Madrid Stock Exchange 0.4x A Spanish home delivery R E S P O N SIB LY IN V E S T IN G 6. pizza business CO N TAC T US 7.
10 TECHNOLOGY | | COUNTRY: US ACQUIRED: 2015 PARTIAL EXIT: 2017 Magento is a leading provider of omnichannel commerce solutions to retailers, brands and branded manufacturers across retail B2C and B2B industries. THE INVESTMENT STRATEGY o enhance Magento’s go-to- T the changing needs of global market strategy and continue wholesalers, manufacturers Magento’s product leadership and retailers o invest in Magento’s Retail T o bolster growth and market T Innovations and omnichannel position, where needed, capabilities in order to meet through strategic acquisitions MILESTONES TO DATE S ignificant carve-out from S upported the acquisitions former parent eBay completed of Schopial (social commerce with minimal distraction business that helps merchants allowing management to focus sell products on platforms on the value creation plan including Facebook), RJ Metrics (analytics software provider for uilt-out core management B e-commerce companies) and team: SVP Strategy & Growth, Bluefoot CMS (a set of tools VP of Global Sales, CIO, Head that will facilitate the Magento of Strategy, Senior Director page building process) of Payments I ntroduced a strategic eveloping stand-alone D investor, Hillhouse Capital, systems and services which recently invested rganic and inorganic O $250 million in the business initiatives in progress, including pricing optimisation and improved ecosystem monetisation #1 250k $50bn E-commerce Websites Gross platform merchandise volume See more on our sectors p17
PERMIRA ANNUAL REVIEW 2016 11 PARTNERING TO DRIVE GROWTH 3 WHO WE ARE 1. PARTNERING TO DRIVE GROW TH S E L L IN G W E L L BU Y IN G & 2. SECTION 3 D R I V E G ROW T H PA RT N E R IN G TO 3. PARTNERING TO DRIVE GROWTH Magento case study 10 Partnering to drive growth 12 Portfolio group team 15 S EC TO R FO C US 4. PDM 5. R E S P O N SIB LY IN V E S T IN G 6. CO N TAC T US 7.
12 Partnering to drive growth The Portfolio group is a dedicated team with diverse operational backgrounds that provides specific functional expertise to help management teams build better, stronger businesses. Supporting management teams We value and promote transparency – it is One important area of focus for us is to create value fundamental to forming and executing the Environmental, Social and Governance plan. Frank, open and frequent dialogue (‘ESG’). Adinah Shackleton (Head of ESG) We first get involved in the due diligence with the management teams is critical. This helps to ensure that ESG matters are phase, long before the funds make an allows us to get the information that we need considered at every stage of the process, investment. That's when we work to uncover quickly, to identify and resolve issues and to and that good practice in this area helps the quality of the business and build a value support the people who are responsible for to drive operational efficiencies. creation plan designed to unleash maximum the various initiatives. potential. Assuming our funds go on to make In addition to our experienced, global team, the investment, our role then is to support we have access to an extensive network of A growing team of experts management teams to implement and senior advisers and consultants across all execute on the plan to drive sustainable We are a relatively small group built around five sectors, some of whom sit on the board growth across the company. the Permira funds' investment strategy and of a number of the funds' portfolio companies. the practical needs of portfolio company This could mean working closely with them It is our job to ensure that the plan is embedded management teams. We have built a team during the initial set-up process at a portfolio in the company with as little disruption as possible. that reflects these priorities and mirrors the company, or simply recommending them This is a crucial inflexion point in their growth wider firm structure, with 10 individuals in key to a management team member. journey and can be unsettling. We support geographies, sectors and functional areas management teams to set out a trajectory, get to proactively add value to the businesses the right reporting and processes in place, and we back. create the momentum for growth, providing a roadmap. It is then down to the management team to drive the plan forward. Frank, open and frequent dialogue with the management teams is critical. This allows us to get the information that we need quickly, to identify and resolve issues and to support the people who are responsible for the various initiatives. OLIVER STEIL PARTNER, HEAD OF PORTFOLIO GROUP OLIVER STEIL PARTNER, HEAD OF PORTFOLIO GROUP
PERMIRA ANNUAL REVIEW 2016 13 PARTNERING TO DRIVE GROWTH WHO WE ARE 1. S E L L IN G W E L L BU Y IN G & 2. We have made significant progress over the back Magento – it was a wonderful software The Portfolio group also played a key role past 18 months recruiting the right blend business with a massive customer base and in supporting the management team to of skills and experience for Permira and leading positions in Europe and the US. But create value at Vacalians Group (P5, 2015), formalising the process. eBay was looking to sell a number of other a leading European player in outdoor holidays. companies that didn’t fit our profile and we We formed an investment thesis based on The Portfolio group in action thus spent a lot of time engineering a team- an attractive underlying market with resilient D R I V E G ROW T H PA RT N E R IN G TO 3. up to allow the Permira funds to only acquire growth. The plan sought to upgrade the overall The Portfolio group has helped to create what we wanted, including getting the assets customer experience and introduce a premium strategic value at every stage of the process, that became Pepperjam. Time was tight, range with additional services. Following a from due diligence to the 100-day value we had only a few weeks to carry our due successful trial, this coming season will see the creation plan and in major strategic projects diligence and structure the entire enterprise roll-out of high-end vacation offerings across throughout the lifetime of the investment. – an extremely complex process involving a number of target destinations. A great example of how our work at an early separating multiple businesses from a division stage in a transaction can enable management that was itself about to be carved out of Knowledge sharing S EC TO R FO C US 4. to focus on running the company is Magento eBay. Crucially, we went through this process We also facilitate best practice sharing (P5, 2015), an omnichannel commerce without heavily burdening CEO Mark Lavelle, through a series of portfolio conferences. solutions provider. Our Technology team to give him the capacity to continue with his These allow for knowledge-sharing among had been building a relationship with eBay own challenge of running the business. the senior team members from specific for some time and tracked the ownership of functional areas who are invited to hear Magento for years. We knew we wanted to about the latest developments in their field, and to share expertise. PDM 5. How we operate Permira operates a matrix structure where sector teams, our local office network and functional specialists collaborate seamlessly across our global platform. SECTOR R E S P O N SIB LY IN V E S T IN G 6. TEAMS 3 CONTINENTS OFFICE PORTFOLIO INDUSTRY NETWORK INSIGHTS GROUP 14 CO N TAC T US 7. OFFICES FINANCE LEGAL STRUCTURE INTERNAL EXPERTS
14 Partnering to drive growth continued Systemising the Permira approach – Refined approach to repeatable value creation The Permira approach is founded upon five core value creation topics, each of which is underpinned by multiple initiatives. Each value creation plan is designed and tailored to suit the specific portfolio company situation. 2010 S T R AT EGY 2010M A R K E T IN G 2011 SALES 2012 2015 E F F IC IE N T 2.0 E XC E L L E N C E R A M P- U P O P E R AT IO N S Formal ESG Permira ESG Permira Permira Permira hired framework launched Group established adopted won BVCA first Head of Add-on acquisitions Principles forDirect sales excellence Brand & value proposition Responsible ESG, Footprint Adinah optimisation Responsible Investment Shackleton Transformational M&A New product roadmap Investment Wholesale distributor/ Award dealer management Lean production International expansion Pricing & packaging Supply chain Retail roll-out management E-commerce step-up Digital marketing Retail LfL initiatives Service delivery Use of big data optimisation Engineering-to-sales CLTV management Overhead cost reduction Customer experience management P L AT FO R M C R E AT IO N Corporate carve-out Management upgrade Reporting & incentives Post merger integration Employee engagement IT/ERP system scale-up
PERMIRA ANNUAL REVIEW 2016 15 PARTNERING TO DRIVE GROWTH Portfolio group team WHO WE ARE 1. S E L L IN G W E L L BU Y IN G & 2. D R I V E G ROW T H PA RT N E R IN G TO 3. RICCARDO BASILE ZILIA D’MELLO DOMINIQUE FRIEDRICH ELISABETTA FRONTINI RAJ KAPOOR LONDON LONDON FRANKFURT MILAN MENLO PARK Specialisms: Expertise in Specialisms: iLevel, portfolio Specialisms: Functional Specialisms: Broad functional Specialisms: Marketing designing and executing carve- monitoring and reporting focus on strategy, business experience: marketing, sales, and sales out and post-merger integration Reporting and accounting model innovation, product product development, strategy, MBA from Harvard Business Masters degree from background management and go-to-market retail, service operations, M&A School S EC TO R FO C US 4. University of Bologna, Italy strategies, commercial excellence, Economics background Member of the Chartered organisation and PMI 3 years at SquareTrade Chartered Engineer Institute of Management MBA from Stanford Executive Bain Capital's Accountants PhD in Economics from E arly career in industry in Italy, University of Eichstätt-Ingolstadt 8 years of consulting at Portfolio Group UK, Russia 1 year with Langham Hall LLP McKinsey; 1 year as a Partner International business 5 years at PwC UK 2 years with Living Bridge LLP background Senior executive in FMCG, 5 years at AlixPartners at Ferrero Group >9 years consulting at BCG 3 years as Head of Programme Management Office and member of top executive team at PDM 5. Douglas Holding R E S P O N SIB LY IN V E S T IN G 6. RAZ KHAN SHANE LAUF CHRISTIAN PAUL ADINAH SHACKLETON OLIVER STEIL NEW YORK HONG KONG LONDON LONDON LONDON Specialisms: Operations, Supply Specialisms: Consumer, Specialisms: Broad functional Specialisms: Environmental, Specialisms: Hands-on Chain, Six Sigma Healthcare, Technology, Asia experience: new market entry/ Social and Governance experience in most business Bachelor and masters degree Computer Engineering product launch, sales growth, Geography degree from UCL functions; from recovery from Alfred University background pricing, supply chain situations to strategic 8 years at sustainability growth projects CO N TAC T US 7. 3 years Tyco International MBA/MS from Stanford Degree from University of consultancy, ERM Alabama-Birmingham, MBA Electrical Engineering Diploma 8 years at Cerberus Capital 5 years at KKR Capstone from Oxford University 1 year in construction as an from Ruhr University of Bochum Management 5 years at McKinsey environmental coordinator 12 years at Roland Berger and 10 years at McKinsey, 3 years AlixPartners as a Partner 12 years of work experience CCO and CEO at debitel AG in Asia CEO of Sunrise 5 years with Permira in Communications AG Hong Kong
16 CONSUMER TECHNOLOGY | COUNTRY: POLAND ACQUIRED: 2017 Allegro Group is Poland’s largest online marketplace, with more than 20 million registered users allowing businesses and individuals to sell their products to consumers. In addition, the Group operates Ceneo, Poland’s leading online price comparison website. WHY WE BACKED THEM o back an iconic brand with T o capitalise on the T exceptional user engagement secular growth of the metrics Polish e-commerce market, which is expected to double o support a management T in the next five years team with proven execution track record of delivering growth THE INVESTMENT STRATEGY o build a stronger ecosystem, T o invest in the end-to-end T giving both customers and customer experience from merchants more reasons to integrated logistics to use the website customer service and returns o improve the website user T experience across desktop and mobile to drive improved conversion rates Permira provides us with unrivalled expertise in growing e-commerce and technology businesses in emerging Europe. We are delighted to have attracted their financial backing and operational insights going forward, as well as their investment commitment to the business to considerably enhance our customers’ experience. PRZEMYSLAW BUDKOWSKI, ALLEGRO, CEO €3.1bn 20m #1 Transaction Registered Polish internet value users brand See more on our sectors p17
PERMIRA ANNUAL REVIEW 2016 17 SECTOR FOCUS 4 WHO WE ARE 1. SEC TOR FOCUS S E L L IN G W E L L BU Y IN G & 2. D R I V E G ROW T H PA RT N E R IN G TO 3. SECTION 4 S EC TO R FO C US 4. SECTOR FOCUS Allegro case study 16 Consumer 18 Financial Services 22 Healthcare 26 Industrials 30 Technology 34 PDM 5. R E S P O N SIB LY IN V E S T IN G 6. CO N TAC T US 7.
18 SEC TO R FO C US CONSUMER TECHNOLOGY Two interconnected and disruptive trends are reshaping the Consumer sector. The first is the emergence of a new generation of consumers who are far more focused on experiences than material possessions. Overlaying this is the use of technology, which is forcing companies to reassess all aspects of their businesses. Coupled together, these trends are driving a pace of change more rapidly than at any stage in the Permira funds’ 30+ year investment history. CHERYL POTTER PARTNER, HEAD OF CONSUMER
PERMIRA ANNUAL REVIEW 2016 19 SECTOR FOCUS WHO WE ARE 1. 30 €8.3bn €5.0bn Investments1 Equity invested1 Total current sales1 S E L L IN G W E L L BU Y IN G & 2. 'Doing stuff not buying stuff' In terms of changing consumer habits, there is a major shift towards experiences rather In a world where buying decisions are than material purchases. This is happening informed by so many disparate sources at both ends of the age spectrum: baby- and the consumer has unlimited choice D R I V E G ROW T H PA RT N E R IN G TO 3. boomers have gone past the ‘stuff at their fingertips, having the right accumulation’ phase and are investing product is more important than ever. much more in travel and experiences. At the other end, millennials don’t attribute CHERYL POTTER the same value to ownership, and are PARTNER, HEAD OF CONSUMER spending a far greater proportion of their disposable income on unique experiences and bespoke brands. S EC TO R FO C US 4. We now spend much more of our time Market disruption thinking about how these trends will play Technology is accelerating and accentuating out in the long-term. For everyone, spending changes in consumer behaviour. Historically, time with friends and family is highly companies have done everything they can to valued. This has driven strong growth in protect their brands by exerting tight control the casual dining market. Sushiro Global over all touchpoints with their customers. Holdings Ltd (P4, 2012) is a sushi restaurant New technology and new channels have chain operator in Japan. We worked with changed that. PDM 5. management to expand the successful concept, growing its store presence from The online ‘review culture’, where consumers 335 outlets to 450+, prior to its listing on consult people they’ve never met before as the Tokyo Stock Exchange in early 2017. a matter of course to supplement brand-led content. Combined with the rapid growth of John Masters Organics (P5, 2016) is a popular culture ‘influencers’ on platforms like premium organic skin, hair and homecare YouTube and Instagram which are increasingly brand. The company started life in a salon intermediating brand messages. in Soho, NYC and then licensed products R E S P O N SIB LY IN V E S T IN G 6. to Japan. It is part of our thesis to reunite In a world where buying decisions are informed the licence and the brand into one business by so many disparate sources and the consumer behind a strong management team to has unlimited choice at their fingertips, having deliver a global growth agenda. To address the right product is more important than ever. this complexity we put together a team At Dr. Martens (P5, 2016), the iconic British with huge consumer experience across all shoemaker, management has sought to build the relevant markets in Japan, the US and engagement with customers by building new Europe to support the management team. stores, staging pop-up gigs and producing more editorial. The company encourages CO N TAC T US 7. customers to share their experiences and style tips because it believes in the product and recognises that happy customers are the best brand ambassadors. 1 As at 31 March 2017.
20 SEC TO R FO C US CONSUMER CONTINUED Backing tomorrow’s winners We have a 30-year investment track record backing brands like Hugo Boss, Valentino and The breadth of previous success stories gives us an unparalleled view on the complex Homebase. We have helped these, and many themes reshaping the Consumer sector. In a world where capital for successful businesses others, develop online and mobile strategies, has largely become commoditised, having this bank of success stories and institutional roll out new stores and develop products and knowledge is critically important. We believe the funds' track record and global network services. And we have done this around the of Permira professionals and relationships is a clear USP for businesses looking to expand world and through multiple economic cycles. in a complex and rapidly changing market. Over the period 2000-2015, the only CHERYL POTTER institution that has invested more in PARTNER, HEAD OF CONSUMER consumer brands is French luxury goods company, LVMH.1 BUYING WELL Selected current portfolio Akindo Sushiro Allegro Group Atrium Innovations BFY Brands Acquisition year 2012 Acquisition year 2017 Acquisition year 2014 Acquisition year 2015 Transaction value N/A Transaction value €3,068m Transaction value €754m Transaction value N/A Country Japan Country Poland Country Canada Country US akindo-sushiro.co.jp allegro.pl atrium-innovations.com ourlittlerebellion.com ceneo.pl Dr. Martens John Masters Organics S&B Vacalians Acquisition year 2014 Acquisition year 2016 Acquisition year 2017 Acquisition year 2015 Transaction value €380m Transaction value N/A Transaction value €730m Transaction value N/A Country UK Country US/Japan Country Germany Country France drmartens.com johnmasters.com schustermann-borenstein.de vacalians-group.com 1 Bloomberg LP and Bernstein analysis. Note: Includes Bloomberg LP. categories: apparel manufacturers, footwear and related apparel, retail apparel store/shoe, retail – jewellery and textile apparel.
PERMIRA ANNUAL REVIEW 2016 21 SECTOR FOCUS C A SE STUDY WHO WE ARE 1. c.150 COUNTRY: ITALY ACQUIRED: 2016 Fully owned stores S E L L IN G W E L L BU Y IN G & 2. Arcaplanet is a leading pet WHY WE BACKED THEM THE INVESTMENT STRATEGY care retail chain in Italy. o help capitalise on the retail T o consolidate within this T chain expansion in the resilient fragmented market through Through its network of 152 Italian pet care market a combination of new store directly operated stores roll-outs and potential add-on (“DOS”), the company offers o consolidate the fragmented T acquisitions Italian market starting from its a large and diverse product existing strong leading position o enhance operational T range (pet food, accessories, health and grooming) of niche (c.150 fully owned stores) efficiencies through the growth of its private label, improved 35% To expand abroad and premium brands as well sourcing, CRM optimisation Market share D R I V E G ROW T H PA RT N E R IN G TO 3. as its own pet food label. o back a strong management T and enhanced category team led by the CEO/founder management on chains SELLING WELL S EC TO R FO C US 4. Selected past investments PDM 5. Ferretti Galaxy Entertainment Homebase Hugo Boss Exit year 2007 Exit year 2012 Exit year 2002 Exit year 2015 Gross Multiple 2.3x Gross Multiple 2.8x Gross Multiple 6.1x Gross Multiple 2.3x Country Italy Country Hong Kong Country UK Country Germany ferrettigroup.com galaxyentertainment.com homebase.com hugoboss.com R E S P O N SIB LY IN V E S T IN G 6. Iglo New Look Takko ModeMarkt Valentino CO N TAC T US 7. Exit year 2015 Exit year 2015 Exit year 2007 Exit year 2007 Gross Multiple 2.3x Gross Multiple 4.4x Gross Multiple 2.5x Gross Multiple N/A Country UK Country UK Country Germany Country Italy iglo.com newlook.co.uk takko-fashion.com valentino.com
22 SEC TO R FO C US FINANCIAL SERVICES In the aftermath of the financial crisis and as a result of the rise of the internet, the financial services industry has been changing rapidly. As banks rebuild their capital reserves and divest non-core activities, a strong flow of sizeable and attractive investment opportunities are emerging in a number of sub-sectors. Market disruption The 2008 financial crisis still casts a shadow across the financial services industry. Banks continue to retrench from their pre-crash roles as financial conglomerates to focus chiefly on retail, corporate and investment banking, and unwinding their positions in services such as insurance, consumer lending, wealth and asset management, and many others. As part of this shake-out, we are witnessing far more outsourcing of bank functions such as IT, fulfilment and receivables collection that had historically been kept in-house, and we expect this trend to continue. PHILIP MUELDER In short, after nearly 10 years, we are yet to PARTNER, CO-HEAD OF arrive at a ‘new normal’ in financial services. FINANCIAL SERVICES, Many of the large banks have still not gone HEAD OF LONDON through the necessary structural changes. As this process unfolds in the years to come, we will continue to witness a steady stream of opportunities across our core sub-sectors: wealth management, specialty insurance, specialist finance and fintech. Our approach in action What we are seeing time and time again are good businesses that have been starved of investment and under-managed since the financial crisis. Management teams in these businesses are frustrated because critical business decisions have been taken out of their hands by people further up the bank and have little commercial relevance for the business they are trying to build.
PERMIRA ANNUAL REVIEW 2016 23 SECTOR FOCUS WHO WE ARE 1. 7 €2.7bn €3.9bn Investments1 Equity invested1 Current sales1 S E L L IN G W E L L BU Y IN G & 2. While the opportunity set is huge, getting to these businesses and understanding the complexities of carving them out of very Permira’s combination of Financial large banking conglomerates is a far greater challenge requiring in-depth execution skills Services and Technology expertise has proved a real advantage helping D R I V E G ROW T H PA RT N E R IN G TO 3. and market knowledge. businesses establish the platform they A good example is Tilney Group (P5, 2014), need to compete and grow. a financial planning, wealth management and investment company that we backed JAMES FRASER after a two-year courtship with Deutsche PARTNER, CO-HEAD OF FINANCIAL SERVICES Bank. The separation allowed the business to develop and deliver its own strategy without being constrained by the politics S EC TO R FO C US 4. of sitting within a larger organisation. Part of the investment thesis was to consolidate this fragmented industry, and the funds have subsequently backed the business through a series of acquisitions, including the transformational acquisition of Towry in 2016. At a time when added levels of compliance are required and capital constraints have curtailed PDM 5. banks’ ability to invest in new technologies, Permira’s combination of Financial Services and Technology expertise has proved a real JAMES FRASER PARTNER, advantage helping businesses establish the CO-HEAD OF platform they need to compete and grow. FINANCIAL SERVICES Take Tricor (P5, 2016) (a first in Asia for the Financial Services team), a corporate services provider carved out from The Bank of East Asia. Together with our Technology team, we R E S P O N SIB LY IN V E S T IN G 6. developed an investment thesis based on the application of technology to drive automation and expand the product range and quality of service provided to customers. CO N TAC T US 7. 1 As at 31 March 2017. Includes Tricor which completed in April 2017 and Alter Domus which completed in May 2017.
24 SEC TO R FO C US FINANCIAL SERVICES CONTINUED Partnering for growth UK and applied it to the German market to enable a successful merger between GFKL As a specialist in Financial Services, with and Lowell Group in 2015 and the groups’ a global network, Permira is well placed As the financial services industry moves subsequent acquisitions of Tesch Inkasso to identify those businesses within larger away from financial conglomerates or and IS Inkasso Service in 2016. conglomerates with long-term growth and an integrated bancassurance model, transformation potential. Crucially we are a trusted partner in a sector we like to back independent, challenger where sensitivities around reputational issues businesses who are more focused and Our capacity to leverage this global network frequently arise. The complexity of these deliver superior products and services. is especially important in an industry where situations and a lack of transparency mean legislation and regulatory oversight operates that fewer of these opportunities emerge in PHILIP MUELDER at a very local level. For example, the UK wide auctions, so having the relationships PARTNER, CO-HEAD OF FINANCIAL debt purchase market is one of the most SERVICES, HEAD OF LONDON and the credibility to deliver in complex highly sophisticated yet domestic of all financial regulated situations is critical. services markets. We harnessed our insights and understanding of best practice in the BUYING WELL Selected current portfolio Alter Domus JRP Group Lowell Acquisition year 2016 Acquisition year 2009 Acquisition year 2015 Country Luxembourg Country UK Country Germany & UK alterdomus.com wearejust.co.uk lowellgroup.co.uk Tilney Group Tricor Acquisition year 2014 Acquisition year 2017 Country UK Country Hong Kong tilney.co.uk hk.tricorglobal.com
PERMIRA ANNUAL REVIEW 2016 25 SECTOR FOCUS C A SE STUDY WHO WE ARE 1. €700m ACQUISITION YEAR: 2017 Transaction COUNTRY: HONG KONG value S E L L IN G W E L L BU Y IN G & 2. Tricor is a leading provider of WHY WE BACKED THEM THE INVESTMENT STRATEGY integrated business, corporate o back a leading provider T o drive growth through service T in outsourced corporate services optimisation and enhanced and investor services in Asia and a premium brand in IT automation Pacific. Find out how we are the industry supporting its growth plans in o strengthen the regional T o benefit from strong structural T sales force Asia and beyond… market dynamics which is growing at 8–10% p.a. o consolidate a highly T fragmented market 2,000 o support a truly differentiated T business which has built a unique Employees D R I V E G ROW T H PA RT N E R IN G TO 3. position in the investor services and share registry market in Hong Kong SELLING WELL S EC TO R FO C US 4. Selected past investments PDM 5. The AA Saga (Acromas) Exit year 2014 Exit year 2016 Gross Multiple 3.7x Gross Multiple 1.6x Country UK Country UK theaa.com corporate.saga.co.uk R E S P O N SIB LY IN V E S T IN G 6. CO N TAC T US 7.
26 SEC TO R FO C US HEALTHCARE In such a complex sector, identifying the most interesting investment opportunities and helping the Permira funds’ portfolio companies grow involves building a team with the experience and credibility to work simultaneously across multiple disciplines including science, medicine, regulation, commercial and financial ideas. MUBASHER SHEIKH PARTNER, HEAD OF HEALTHCARE
PERMIRA ANNUAL REVIEW 2016 27 SECTOR FOCUS WHO WE ARE 1. 10+ c.€900m 2.8x Investments1 Equity Gross realised invested1 returns S E L L IN G W E L L BU Y IN G & 2. Identifying growth potential in a Another interesting theme that we are complex marketplace following is long-term structural growth in the pet-care market as ownership of companion The healthcare sector is vast and constantly This team has the knowledge and animals grows around the world and families in flux so we don’t limit our approach to experience to work across multiple lavish more time and money on their pets. two or three sub-sectors. As the youngest of sub-sectors and hold conversations D R I V E G ROW T H PA RT N E R IN G TO 3. the five sector teams at Permira, we look at with the scientists and clinicians. Because of our track record in this sub- things slightly differently. We take a view on sector, we continue to be a proud sponsor the whole sector and dig deep into themes MUBASHER SHEIKH of the Animal Health Forum in London and that in our view have investment potential. PARTNER, HEAD OF HEALTHCARE Shanghai this year. At one level, everybody can recite the four or five major global healthcare trends, but for European player of any scale in the space. Pharmaceuticals us it is only when you peel back the layers This led to the formation of the Pantheon Another recent area of focus has been and uncover parts of that ecosystem that Group, one of the emerging leaders and a pharmaceuticals. Intense price pressure S EC TO R FO C US 4. that things become interesting from an platform to consolidate this fragmented has led to a wave of M&A among the big investment standpoint. European market. To date, we have supported players, while simultaneously we have seen In order to pursue this strategy effectively, the business to make 13 acquisitions, the quite rapid growth of biotech players to we knew from the start we would need to creating a group that provides a more rival big pharma. combine investment expertise and financial efficient and cost effective service to hospitals and helps take costs out of This led us to interesting potential acumen with the ability to talk credibly to shrinking healthcare budgets. opportunities in highly specialised outsourced scientists and clinicians on their own terms. manufacturing. We looked at the new breed So we built a diverse group that is weighted of ‘garage band’ biotech firms that are PDM 5. towards clinical expertise, including a Animal health focused on developing the next generation transplant physician, a physician and a Another ongoing focus is animal health, of complex antibodies. The scientific work former leader from Novartis, to name a few. an area that has yielded interesting being done at this level is very exciting, but This team has the knowledge and experience opportunities. these venture-backed biotech firms want to work across multiple sub-sectors and hold The top-level trend is population growth and to concentrate on research and outsource conversations with the scientists and clinicians rising disposable incomes, which in turn has as much of the manufacturing as possible. five levels down and develop a bespoke value led to increasing consumption of meat and This process eventually saw us back creation plan for every partnership. fish. This has driven up productivity demands Lyophilization Services of New England, Inc R E S P O N SIB LY IN V E S T IN G 6. on animal farming, an industry that is already (“LSNE”) (P6, 2017), a contract development Our approach in action struggling to sustain growth with finite and manufacturing organisation for the environmental resource and space. pharmaceutical and medical devices markets. A good example of this approach is Pantheon (P5, 2014), a provider of end-to-end products In light of this trend, we backed Pharmaq (P4, With a focus on clinical trial and small/ and services for diagnostic imaging and 2012), a leading fish vaccines manufacturer, medium commercial volumes, LSNE operates biomedical equipment. The top-level trend on the growth thesis: that fish farming in a market benefiting from growth in is the runaway costs of healthcare across (currently accounting for about half of fish biologic medicines and a shift to more nearly all markets. We looked down the production worldwide) would continue to complex molecules, as well as from increased CO N TAC T US 7. chain at areas where costs could be taken grow over time.. During the partnership, we outsourcing from biotech and pharmaceutical out, and recognised the maintenance of supported the company’s growth across companies. With a highly qualified team and critical machines in hospitals was one such new species, new immunologies and new a flexible customer approach, LSNE is ideally area. These machines are very expensive, geographies. At exit, the business had placed to address some of the most complex get mistreated and need to be recalibrated successfully grown into a clear world leader in formulations in the pharmaceutical space. regularly. Unlike in the US, there was no the fish vaccine industry. 1 As at 31 March 2017. Includes LSNE which completed in April 2017.
28 SEC TO R FO C US HEALTHCARE CONTINUED Where next? Elsewhere, China will be interesting in the years to come as high-quality biological This creative investment approach is paying research continues to shift eastward. dividends in the quality of the pipeline we are Over the last couple of years we Japan has the largest elderly population in seeing. Over the last couple of years we have have applied this approach more a concentrated space anywhere in the world applied this approach more systematically systematically to the US market, where and we are increasingly seeing interesting to the US market, where we now have a we now have a dedicated group of opportunities. As one of the few global funds dedicated group of investment professionals investment professionals supporting our in an underpenetrated Japanese market, supporting our global healthcare franchise. global healthcare franchise. we are well positioned to take advantage We have already found that the sheer size of these trends in the years to come. and depth of the market in the US is creating MUBASHER SHEIKH lots of opportunities for us, as demonstrated PARTNER, HEAD OF HEALTHCARE with our recent investment in LSNE. BUYING WELL Selected current portfolio LSNE Pantheon Healthcare Acquisition year 2017 Acquisition year 2014 Transaction size N/A Transaction value €161m Country US Country UK/Switzerland lyophilization.com pantheonhg.com
PERMIRA ANNUAL REVIEW 2016 29 SECTOR FOCUS C A SE STUDY WHO WE ARE 1. 20 years ACQUISITION YEAR: 2017 Quality regulatory COUNTRY: US history S E L L IN G W E L L BU Y IN G & 2. LSNE is a leading contract WHY WE BACKED THEM THE INVESTMENT STRATEGY development and manufacturing o back a leader in an attractive T o vertically integrate into the T niche with key competitive attractive active pharmaceutical organisation specialising in sterile advantages ingredients (“API”) category lyophilization and fill & finish of drugs and devices, serving a o support a strong management T o broaden the manufacturing T team in a rapidly growing market footprint across geographies range of pharmaceutical, biotech and medical device customers. which is predicted to grow 7–9% p.a. o benefit from a market T o expand capacity to T enable further commercial- 7–9% p.a that has high barriers to entry level contracts and extend given requirements of technical capabilities to better serve Growth of D R I V E G ROW T H PA RT N E R IN G TO 3. expertise, regulatory track both US and European market record and capital investment commercial customers SELLING WELL S EC TO R FO C US 4. Selected past investments PDM 5. Creganna Medical Pharmaq Rodenstock Exit year 2016 Exit year 2015 Exit year 2007 Gross Multiple 3.3x Gross Multiple 3.3x Gross Multiple 4.3x Country Ireland Country Norway Country Germany cregannatactx.com pharmaq.com rodenstock.com R E S P O N SIB LY IN V E S T IN G 6. CO N TAC T US 7.
30 SEC TO R FO C US INDUSTRIALS TECHNOLOGY The industrial landscape is obviously huge and Technology Decreasing cost, miniaturisation, wireless diverse – so we look for companies that play technology and the primacy of software into three growth themes: the adoption of are transforming the sector. Technology has become pervasive and interconnected technology, the incorporation of services and through the whole value chain in most industrial businesses. For example, the the emergence of ‘winning’ global platforms. ubiquity of low-cost sensors creates a need for software that can make sense of the massive amount of data being generated and provide an array of aftermarket solutions that in turn impact the interface with customers. Maximising the benefit of technology at each stage in the value chain is critical and almost always a key part of how Permira helps management drive value. We look for businesses where we can combine our 30+ year experience in the Industrials sector with our Technology expertise to help increase efficiency and productivity, drive down costs and ultimately help them grow. echnology has become pervasive and T RICHARD CAREY interconnected through the whole value PARTNER, chain in most industrial businesses. CO-HEAD OF INDUSTRIALS RICHARD CAREY PARTNER, CO-HEAD OF INDUSTRIALS
PERMIRA ANNUAL REVIEW 2016 31 SECTOR FOCUS WHO WE ARE 1. 20+ €4.4bn €1.8bn Investments1 Equity invested1 Total current sales1 S E L L IN G W E L L BU Y IN G & 2. In the e-commerce, fulfilment business, Services In almost all of the funds' portfolio Intelligrated (P4, 2012–2016) is a good example. companies, it is becoming increasingly The incorporation and growth of services Our understanding of software and a clear difficult to turn up and simply sell a product. in industrial businesses is another key area roadmap for how it should be incorporated into Customers are demanding a full solution for of focus, both from an origination point the business was a key factor in persuading the the lifetime of their investment and everyone of view and as a value creation tool during D R I V E G ROW T H PA RT N E R IN G TO 3. founders to partner with the Permira funds from is trying to provide it for the whole customer ownership. Maximising the potential the outset. journey. Across the funds’ portfolio we are of ongoing services is vital in two ways: seeing the service element account for a During the investment period, the management it enables you to get closer to your much larger share of revenues. team put this vision into action, increasing yearly customers and it gives you a transparent R&D spend from $6 million to $27 million to stream of repeatable revenue. The growth In the case of BakerCorp (P4, 2011), a largely build a software platform that met the growth in aftermarket services is, in many cases, US-based industrial services company, it has ambitions. We partnered with management enabled by the integration of the types of led the field in the integration of monitoring to recruit a senior professional from the Permira technology discussed above, which helps technology in all of its equipment. This provides S EC TO R FO C US 4. network to lead the software charge. industrial companies to provide data and two clear advantages to the customer, enabling services that weren’t available before. them to accurately monitor exactly what is We ultimately shared the benefits of this foresight as the business doubled in size and was re-rated under the funds' ownership. PDM 5. Maximising the potential of ongoing services is vital in two ways: it enables you to get closer to your customers and it gives you a transparent stream of repeatable revenue. TORSTEN VOGT PARTNER, TORSTEN VOGT CO-HEAD OF PARTNER, CO-HEAD OF INDUSTRIALS INDUSTRIALS R E S P O N SIB LY IN V E S T IN G 6. CO N TAC T US 7. 1 As at 31 March 2017. Includes DiversiTech which signed in April 2017.
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